Management Information Systems - Sharjah UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced <strong>Head of Information Technology</strong> to lead the Group’s IT function and support the businesses through reliable systems, strong cybersecurity, effective IT governance, and practical digital transformation.</p><p>The successful candidate will be responsible for managing the full IT function, including infrastructure, networks, ERP and business applications, cybersecurity, IT budgeting, vendor management, and team leadership. The role will also support the Company’s automation and Artificial Intelligence initiatives, particularly where technology can improve manufacturing efficiency, reporting, decision-making, and overall business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement the Company’s IT strategy in line with business objectives.</p></li><li><p>Lead, manage, and develop the IT team.</p></li><li><p>Prepare and manage the IT budget, technology spending, and cost controls.</p></li><li><p>Oversee IT infrastructure, networks, servers, cloud services, data storage, telecommunications, and end-user support.</p></li><li><p>Ensure the reliability, availability, and security of all IT systems and business applications.</p></li><li><p>Manage ERP systems and other enterprise platforms supporting finance, HR, procurement, sales, production, inventory, and operations.</p></li><li><p>Lead cybersecurity, data protection, disaster recovery, and business continuity initiatives.</p></li><li><p>Manage IT vendors, service providers, software licensing, contracts, and technology procurement.</p></li><li><p>Develop and implement IT policies, procedures, governance standards, and compliance controls.</p></li><li><p>Lead IT projects and system upgrades, ensuring delivery within approved timelines and budgets.</p></li><li><p>Work with business leaders to identify opportunities for process improvement, automation, system integration, and better use of data.</p></li><li><p>Support the evaluation and implementation of AI-based solutions where they create practical business value, including in manufacturing, maintenance, quality, supply chain, reporting, and decision support.</p></li><li><p>Ensure that automation and AI initiatives are properly integrated with existing systems, secure, scalable, and aligned with business needs.</p></li><li><p>Keep management informed of technology risks, opportunities, and recommended improvements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.</p></li><li><p>Relevant certifications will be an advantage.</p></li><li><p>Minimum 10 years’ experience in IT, including at least 5 years in a senior IT leadership role.</p></li><li><p>Experience in a manufacturing or industrial environment is strongly preferred.</p></li><li><p>Strong experience managing IT infrastructure, cybersecurity, ERP systems, enterprise applications, and multi-site IT operations.</p></li><li><p>Proven experience managing IT budgets, vendors, technology projects, and internal IT teams.</p></li><li><p>Good understanding of manufacturing systems, industrial automation, data integration, and digital transformation.</p></li><li><p>Practical exposure to AI, analytics, automation, or Industry 4.0 initiatives in a business or industrial setting will be an advantage.</p></li><li><p>Strong communication skills with the ability to work closely with senior management and department heads.</p></li></ul><p>Key Competencies</p><ul><li><p>IT leadership and governance</p></li><li><p>Business and commercial understanding</p></li><li><p>Cybersecurity and risk management</p></li><li><p>ERP and enterprise systems knowledge</p></li><li><p>Infrastructure and operations management</p></li><li><p>Budget and vendor management</p></li><li><p>Automation and digital transformation</p></li><li><p>Practical understanding of AI applications</p></li><li><p>Project and change management</p></li><li><p>Team leadership</p></li><li><p>Strong communication and stakeholder management</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design, implement, and maintain robust server infrastructure (physical and virtual) ensuring high availability and optimal performance.</li><li>Manage and troubleshoot network devices including routers, switches, firewalls, and wireless access points to guarantee seamless connectivity.</li><li>Administer and secure cloud environments (AWS, Azure, GCP) focusing on cost optimization and adherence to best practices.</li><li>Develop and execute comprehensive backup and disaster recovery strategies to safeguard critical business data.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>5+ years of experience in IT Infrastructure, Systems Administration, or End-User Support.</p></li><li><p>Strong hands-on experience with:</p></li><li><p>Microsoft 365 Administration</p></li><li><p>Azure Cloud Services</p></li><li><p>Windows Server &amp; Desktop Administration</p></li><li><p>Network Infrastructure (Switches, Firewalls, Wireless Networks)</p></li><li><p>Endpoint Management and Security</p></li><li><p>Backup and Recovery Solutions</p></li><li><p>IT Asset Management</p></li><li><p>Service Desk and ITSM Tools</p></li><li><p>Good understanding of cybersecurity principles, ISO 27001, and IT governance frameworks.</p></li><li><p>Experience with troubleshooting enterprise infrastructure and performing root cause analysis.</p></li><li><p>Strong documentation, communication, and stakeholder management skills.</p></li><li><p>Relevant certifications such as Microsoft, Azure, ITIL, Cisco, CompTIA Security+, or ISO 27001 will be an advantage.</p></li></ul><p><strong>Preferred Experience</strong></p><ul><li><p>Exposure to Zero Trust Architecture concepts.</p></li><li><p>Experience supporting cloud transformation and cybersecurity initiatives.</p></li><li><p>Experience working with audits, compliance programs, and regulatory frameworks.</p></li><li><p>Ability to work independently, manage priorities, and support multiple stakeholders.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>Operations &amp; Maintenance</u></strong></p><ul><li><p>Manage the day-to-day operation and maintenance of facilities, ensuring uninterrupted services.</p></li><li><p>Monitor the performance of MEP systems, including HVAC, electrical, plumbing, fire protection, and building management systems (BMS).</p></li><li><p>Ensure planned preventive maintenance (PPM) schedules are implemented and completed effectively.</p></li><li><p>Coordinate and supervise corrective and reactive maintenance activities.</p></li><li><p>Conduct routine inspections to identify maintenance requirements and improvement opportunities.</p></li></ul><br><p><strong><u>Asset Management</u></strong></p><ul><li><p>Maintain accurate records of facility assets and equipment.</p></li><li><p>Monitor asset performance and recommend replacement or refurbishment strategies.</p></li><li><p>Ensure proper lifecycle management of building assets.</p><br></li></ul><p><strong><u>Contractor &amp; Vendor Management</u></strong></p><ul><li><p>Supervise contractors, subcontractors, and service providers to ensure compliance with contractual obligations.</p></li><li><p>Review maintenance reports, work orders, and service delivery performance.</p></li><li><p>Ensure adherence to company policies, procedures, and quality standards.</p><br></li></ul><p><strong><u>Client &amp; Stakeholder Management</u></strong></p><ul><li><p>Act as a key point of contact for clients regarding facility-related matters.</p></li><li><p>Respond to client concerns and ensure timely resolution of issues.</p></li><li><p>Prepare and present technical reports, maintenance updates, and performance metrics.</p><br></li></ul><p><strong><u>Reporting &amp; Documentation</u></strong></p><ul><li><p>Prepare daily, weekly, and monthly operational reports.</p></li><li><p>Maintain maintenance records, asset registers, and compliance documentation.</p></li><li><p>Utilize CAFM/CMMS systems for work order management and reporting.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Qualifications</u></strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</p></li><li><p>Professional certifications related to Facilities Management will be an advantage.</p></li></ul><br><p><strong><u>Experience</u></strong></p><ul><li><p>Minimum 5–10 years of experience in Facilities Management, Building Maintenance, or Property Management.</p></li><li><p>Experience managing commercial, residential, mixed-use, healthcare, hospitality, or industrial facilities.</p></li><li><p>Strong knowledge of HVAC, Electrical, Plumbing, Fire Fighting, and Building Management Systems.</p><br></li></ul><p><strong><u>Skills &amp; Competencies</u></strong></p><ul><li><p>Strong technical and troubleshooting skills.</p></li><li><p>Knowledge of preventive and predictive maintenance practices.</p></li><li><p>Familiarity with CAFM/CMMS software.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong problem-solving and decision-making abilities.</p></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p></li><li><p>Good knowledge of health, safety, and environmental regulations.</p></li><li><p>Proficiency in Microsoft Office applications and technical reporting.</p><br></li></ul><p><strong><u>Preferred Attributes</u></strong></p><ul><li><p>Customer-focused with strong service delivery orientation.</p></li><li><p>Ability to work independently and lead maintenance teams effectively.</p></li><li><p>Strong analytical and organizational skills.</p></li><li><p>Experience in UAE/GCC Facilities Management operations is preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct thorough assessments of project specifications to develop accurate cost estimates for facade materials and installation.</li><li>Collaborate closely with architects and engineers to ensure design feasibility and compliance with industry standards.</li><li>Analyze labor costs, material prices, and market trends to provide competitive bids that maximize profitability.</li><li>Prepare detailed breakdowns of quantities and pricing for facade components, ensuring clarity and accuracy in documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Architectural Engineering, Construction Management, or a related field is preferred.</p></li><li><p>Minimum of 1 year of experience in facade estimation or related construction roles, showcasing a solid track record.</p></li><li><p>Experience working with curtain walls, cladding systems, or similar facade technologies is a plus.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;We are looking for an experienced Embedded Systems &amp; IoT Hardware Engineer with strong expertise in IoT product development, embedded firmware, PCB design, wireless communication, and experience in the maintenance, repair, and calibration of laboratory and industrial instruments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><p>Design and develop embedded IoT devices and sensor systems</p></li><li><p>Develop firmware and hardware prototypes</p></li><li><p>Design multilayer PCBs and perform testing/debugging</p></li><li><p>Work on wireless communication and IoT gateway integration</p></li><li><p>Support product development from concept to production</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree or Diploma in Instrumentation, Electronics, Electronics &amp; Communication, or a related engineering discipline.</p></li><li><p>2+ years of experience in embedded systems and electronics product development</p></li><li><p>Hands-on experience in PCB design, firmware development, and IoT hardware</p></li></ul><br><p></p></section>

<ul><li><p>Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize workshop productivity and efficiency.</p></li><li><p>Monitor workshop operations to ensure repairs and servicing are completed to the highest quality standards and within agreed timelines.</p></li><li><p>Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control processes.</p></li><li><p>Support Service Advisors in delivering an exceptional customer experience through accurate repair information and on-time vehicle delivery.</p></li><li><p>Monitor job card progress, workshop loading, technician productivity, and efficiency.</p></li><li><p>Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements.</p></li><li><p>Coach, mentor, and develop technicians to improve technical capability and performance.</p></li><li><p>Promote and maintain HSSE standards and ensure a safe working environment with a zero-incident mindset.</p></li><li><p>Collaborate with Parts, Service Reception, Warranty, and Management teams to ensure smooth workshop operations.</p></li><li><p>Analyze workshop performance and implement process improvements to enhance operational efficiency and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong workshop leadership and people management capabilities.</p></li><li><p>Excellent workshop planning and workload allocation skills.</p></li><li><p>Strong understanding of automotive repair processes and workshop operations.</p></li><li><p>Ability to monitor and improve productivity, efficiency, and quality KPIs.</p></li><li><p>Strong problem-solving and decision-making skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to coach, mentor, and motivate technical teams.</p></li><li><p>Knowledge of DMS systems such as SAP or equivalent platforms.</p></li><li><p>Strong focus on safety, quality, and customer satisfaction.</p></li><li><p>Ability to work effectively under pressure in a fast-paced aftersales environment.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Certification, Diploma, ITI, ATA, IMI, or equivalent Automotive qualification.</p></li><li><p>EV Certification (IMI EV Level 2 or higher preferred).</p></li><li><p>Minimum 5–7 years of automotive workshop experience.</p></li><li><p>Minimum 2 years of supervisory or team leadership experience within a dealership or automotive workshop environment.</p></li><li><p>Strong knowledge of workshop operations, vehicle repair processes, and technician management.</p></li><li><p>Experience using SAP, DMS, or equivalent workshop management systems.</p></li><li><p>Strong understanding of workshop KPIs including productivity, efficiency, utilization, and First Time Fix Rate.</p></li><li><p>Valid UAE Driving Licence.</p></li><li><p>Excellent communication, leadership, and conflict resolution skills.</p></li><li><p>Fluency in English; Arabic, Hindi, or Urdu would be advantageous.</p></li><li><p>Commitment to HSSE standards and continuous improvement.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities:</strong></p><ul><li>Develop, plan, and execute the overall digital marketing strategy to support lead generation and brand awareness.</li><li>Manage online advertising campaigns across Google Ads, Meta Ads, LinkedIn Campaign Manager, SEM, and SMM channels.</li><li>Evaluate campaign performance, prepare reports, and ensure ROI against marketing spend.</li><li>Monitor lead cycles through MIS systems and coordinate with commercial teams for timely follow-up.</li><li>Update and maintain the company website, aligning with SEO best practices.</li><li>Conduct market research to identify trends, opportunities, and competitor strategies.</li><li>Handle content creation and copywriting for digital and print media.</li><li>Collaborate with internal teams to align marketing strategies with business goals and execute annual marketing plans.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Title:</strong> Digital Marketing Executive </p><p><strong>Location:</strong> Sharjah, UAE</p><p><strong>Job Type:</strong> Full-Time - 4 day week( 730am to 330pm ) 3 days off </p><p><strong>Experience:</strong> 5+ years</p><p><strong>Nationality Preference:</strong> Indian / Female</p><p><br></p><p><strong>Required Qualifications &amp; Skills:</strong></p><ul><li><p>Bachelor’s degree in Marketing, Digital Media, Communications, or related field.</p></li><li><p>Minimum 5 years of experience in digital marketing.</p></li><li><p>Strong knowledge of Google Ads, Meta Ads, LinkedIn Campaigns, SEO/SEM.</p></li><li><p>Proficiency in analytics tools (Google Analytics, Search Console, Meta Insights).</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience with CRM systems, marketing automation, and website CMS tools.</p></li><li><p>Strong organizational, reporting, and campaign management abilities.</p></li></ul><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities</p><p><strong>CRM Management:</strong></p><ul><li><p>Maintain and update the company's CRM system with customer, consultant, contractor, and project information.</p></li><li><p>Manage and maintain project information in the Odoo ERP system, ensuring all CRM records, tender documents, project documents, quotations, and customer information are accurate, complete, and up to date.</p></li><li><p>Generate CRM reports for management.</p></li><li><p>Coordinate communication with clients regarding quotations, approvals, and project updates.</p></li></ul><p><strong>Tender &amp; Document control</strong></p><ul><li><p>Maintain document numbering and revision control.</p></li><li><p>Register incoming and outgoing project correspondence.</p></li><li><p>Archive all tender and project documents electronically and physically.</p></li><li><p>Review tender requirements and submission deadlines.</p></li><li><p>Prepare and compile technical and commercial tender documents.</p></li></ul><ul><li><p>Organize drawings, specifications, Bills of Quantities (BOQ), method statements, material catalogues, certifications, company profiles, and other required document</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree or Diploma in Business Administration, Engineering, Project Management, or a related field.</p></li><li><p>Minimum 2–3 years of experience in CRM, document control, or tender coordination.</p></li><li><p>Experience in the marble, stone, construction, or fit-out industry is preferred.</p></li><li><p>Knowledge of tendering procedures and project documentation.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong document management and organizational skills.</p></li><li><p>Excellent communication in English (Arabic is an advantage).</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).</p></li><li><p>Experience with CRM systems and document management software.</p></li><li><p>Ability to read technical drawings and BOQs.</p></li><li><p>Excellent attention to detail.</p></li><li><p>Strong time management and ability to meet strict deadlines.</p></li><li><p>Ability to coordinate with multiple departments simultaneously.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a professional, organized, and proactive <strong>Secretary cum Receptionist</strong> to join our team. The ideal candidate will be responsible for managing front office operations, providing administrative support, handling customer inquiries, and preparing quotations. Candidates with experience in engineering companies or a technical background will be given preference.</p><br><p>Key Responsibilities</p><ul><li><p>Greet and assist visitors, clients, and suppliers in a professional manner.</p></li><li><p>Answer, screen, and direct incoming phone calls and emails.</p></li><li><p>Manage incoming and outgoing correspondence.</p></li><li><p>Prepare, review, and follow up on customer quotations and proposals.</p></li><li><p>Coordinate with the sales and engineering teams to obtain technical and pricing information for quotations.</p></li><li><p>Maintain customer records, files, and office documentation.</p></li><li><p>Schedule appointments, meetings, and maintain calendars.</p></li><li><p>Prepare reports, letters, and other business documents.</p></li><li><p>Handle office supplies, filing, and general administrative tasks.</p></li><li><p>Support management with day-to-day office operations.</p></li><li><p>Maintain confidentiality of company information.</p><br></li></ul><p>Requirements</p><br><ul><li><p>Bachelor's degree or Diploma in Business Administration, Engineering, or a related field.</p></li><li><p><strong>Engineering background or experience in an engineering company is preferred.</strong></p></li><li><p>Minimum <strong>2–3 years</strong> of experience as a Secretary, Receptionist, or Administrative Assistant.</p></li><li><p>Experience in preparing quotations, tenders, and commercial documents.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Excellent verbal and written communication skills in English. Knowledge of Arabic is an advantage.</p></li><li><p>Strong organizational, multitasking, and time management skills.</p></li><li><p>Professional appearance and customer-focused attitude.</p></li><li><p>Experience with ERP or accounting software is an added advantage.</p><br></li><li><p><strong>Employment Type:</strong> Full-time</p></li></ul><p>Interested candidates are invited to submit their CV along with their expected salary and notice period.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Skills</p><br><ul><li><p>Knowledge of engineering products, technical terminology, or project documentation.</p></li><li><p>Ability to interpret technical information for quotation preparation.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p>Benefits</p><ul><li><p>Competitive salary (based on experience).</p></li><li><p>Career growth opportunities.</p></li><li><p>Supportive and professional work environment.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Billing Officer will be responsible for processing admissions and organizing billing for all admitted &amp; their assigned related bills closer with full collection accurately as per the policies protocols duly approved management approvals.</p><br><p><strong>Responsibilities</strong></p><p>Essential Duties and Responsibilities Include the Following:</p><p>Manage and process all billing documentation, summaries and other information that is necessary for communication with the Operations, Administration, Insurance, Accounting, Stores, Support &amp; Medical Departments as well as with associated officials.</p><ul><li><p>Maintain and update internal tracking systems and databases for all Patients as per the Registration Norms.</p></li><li><p>Perform data entry with close attention to all detail Demographic as well as Informative cross verified with EID/ Valid Government Documents.</p></li><li><p>Responsible for organizing and maintaining billing documents review &amp; billing tracking as per defined category- Insurance/ Self pay either Cash or Credit.</p></li><li><p>Work closely with all service providing centers and Doctors/ Therapists to generate accurate billing information.</p></li><li><p>Oversee All Approvals authenticity applicable as per the company policy.</p></li><li><p>Attend calls of all billing related query and responds and resolves independently when possible.</p></li><li><p>Able to download and prepare reports and submit accordingly.</p></li><li><p>Any other job-related duties as may be assigned by the Senior in Line/ Peers.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor degree</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Research Analyst, you must operate in line with management directives and in accordance with the Company's policies, standards, and procedures.&nbsp;</p><br><p>You will be responsible for conducting the necessary primary &amp; secondary research on construction projects along with contributing to data strengthening initiatives.&nbsp;<br></p><p>The operational responsibilities of this position are:<br></p><ol><li><p><strong>Monitor and analyze</strong> construction market trends, investment activity, and major project developments across the sector.</p></li><li><p><strong>Conduct primary and secondary research</strong> to gather, validate, and interpret market intelligence from industry stakeholders and credible sources.</p></li><li><p><strong>Prepare market intelligence reports</strong>, executive briefings, presentations, and research publications for senior management and clients.</p></li><li><p><strong>Analyze economic, regulatory, and industry developments</strong> to assess their impact on the construction sector and identify emerging opportunities and risks.</p></li><li><p><strong>Track major developers, consultants, contractors, suppliers, and government entities</strong> to identify strategic market movements and business opportunities.</p></li><li><p><strong>Develop analytical dashboards and datasets</strong> to measure market performance, sector growth, project pipelines, and competitive activity.</p></li><li><p><strong>Interpret complex data and transform it into actionable insights</strong> to support business strategy, product development, and client decision-making.</p></li><li><p><strong>Engage with senior industry stakeholders</strong> through interviews, surveys, and discussions to obtain exclusive market intelligence and validate research findings.</p></li><li><p><strong>Collaborate with cross-functional teams</strong> to improve data quality, research methodologies, and thought leadership initiatives.</p></li><li><p><strong>Support strategic research projects</strong> by identifying market gaps, benchmarking industry performance, forecasting trends, and providing recommendations based on evidence-driven analysis.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education </strong>Bachelor’s Degree <strong>Experience </strong>2 years of experience in market research, business intelligence, industry analysis, construction research, or a similar analytical role. <strong>Knowledge </strong>An understanding of macroeconomic factors, infrastructure investment, and market dynamics. <strong>Soft Skills</strong> Excellent verbal and written communication skills <strong>Qualities </strong>Analytical mindset, Strong ownership and accountability, Proactive and self-motivated, <strong>Technical Skills</strong> Comfortable analyzing large datasets and preparing executive reports, Experience working with research databases, dashboards, and reporting tools. <strong>Languages </strong>Excellent written and spoken business English. <strong>Personality </strong>Confident, professional, inquisitive, and capable of engaging with senior industry stakeholders. Demonstrates sound commercial judgment and a genuine interest in understanding market developments and industry trends. <strong>Special skills</strong> Excellent market awareness and commercial acumen, Strong analytical and presentation capabilities, Ability to synthesize information from multiple sources into actionable insights. </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Inventory Management</p><ul><li><p>Monitor and maintain accurate inventory levels for fashion and home accessories.</p></li><li><p>Ensure all stock movements are accurately recorded in the ERP/WMS system.</p></li><li><p>Perform daily inventory checks and investigate discrepancies.</p></li><li><p>Conduct cycle counts and periodic physical stock counts.</p></li><li><p>Reconcile physical inventory with system records and resolve variances.</p></li><li><p>Maintain inventory accuracy in accordance with company KPIs.</p></li></ul><p>Warehouse Operations</p><ul><li><p>Verify incoming shipments against purchase orders and delivery documents.</p></li><li><p>Ensure proper receiving, storage, and dispatch of inventory.</p></li><li><p>Coordinate stock transfers between warehouse, retail stores, and e-commerce fulfillment centers.</p></li><li><p>Monitor stock allocation and replenishment requests.</p></li><li><p>Ensure products are stored according to company standards and safety guidelines.</p></li></ul><p>Stock Reconciliation &amp; Reporting</p><ul><li><p>Prepare daily, weekly, and monthly inventory reports.</p></li><li><p>Analyze inventory variances and recommend corrective actions.</p></li><li><p>Monitor slow-moving, aging, damaged, and obsolete stock.</p></li><li><p>Track stock adjustments, returns, and write-offs.</p></li><li><p>Generate inventory reports for management review.</p></li></ul><p>Quality Control</p><ul><li><p>Inspect received goods for quantity, quality, and damage.</p></li><li><p>Report damaged, defective, or missing items immediately.</p></li><li><p>Ensure SKU, barcode, and product labeling accuracy.</p></li><li><p>Coordinate with procurement and suppliers regarding stock discrepancies.</p></li></ul><p>System &amp; Documentation</p><ul><li><p>Update inventory records in ERP/Warehouse Management Systems.</p></li><li><p>Maintain accurate documentation for stock movements, transfers, and adjustments.</p></li><li><p>Ensure all warehouse transactions are completed accurately and on time.</p></li><li><p>Support internal and external audits by providing inventory documentation.</p></li></ul><p>Coordination</p><ul><li><p>Work closely with Procurement, Retail Operations, Logistics, E-commerce, and Finance teams.</p></li><li><p>Coordinate with warehouse staff to ensure efficient stock handling.</p></li><li><p>Support new product launches and seasonal inventory planning.</p></li><li><p>Assist in warehouse process improvement initiatives.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's degree or Diploma in Supply Chain, Logistics, Business Administration, or a related field.</p></li><li><p>2–5 years of experience in inventory control within a warehouse environment.</p></li><li><p>Experience in <strong>fashion, apparel, footwear, accessories, home décor, or home accessories</strong> is highly preferred.</p></li><li><p>UAE warehouse experience is an advantage.</p></li></ul><p>Required Skills</p><ul><li><p>Strong inventory management and stock control knowledge.</p></li><li><p>Experience in stock reconciliation and cycle counting.</p></li><li><p>Hands-on experience with ERP/Warehouse Management Systems (SAP, Oracle, Microsoft Dynamics, Odoo, NetSuite, or similar).</p></li><li><p>Advanced Microsoft Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, inventory analysis).</p></li><li><p>Understanding of barcode scanning and SKU management.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent attention to detail and organizational skills.</p></li><li><p>Good communication and teamwork abilities.</p></li><li><p>Ability to work in a fast-paced warehouse environment.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Inventory accuracy (%).</p></li><li><p>Stock variance and reconciliation accuracy.</p></li><li><p>Cycle count completion and accuracy.</p></li><li><p>Receiving and dispatch accuracy.</p></li><li><p>Order fulfillment support.</p></li><li><p>Stock loss/shrinkage control.</p></li><li><p>Timely completion of inventory reports.</p></li><li><p>Compliance with warehouse SOPs and audit requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Experience with fashion retail inventory and seasonal stock management.</p></li><li><p>Knowledge of warehouse operations, inventory optimization, and replenishment planning.</p></li><li><p>Familiarity with e-commerce fulfillment and omnichannel inventory management.</p></li><li><p>Experience handling high-volume SKUs in apparel and home accessories.</p></li></ul><p>Core Competencies</p><ul><li><p>Inventory Control</p></li><li><p>Warehouse Operations</p></li><li><p>Stock Reconciliation</p></li><li><p>Cycle Counting</p></li><li><p>ERP/WMS Systems</p></li><li><p>Data Analysis</p></li><li><p>Reporting &amp; Documentation</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet and welcome guests in a friendly, courteous, and professional manner.</p></li><li><p>Verify guest eligibility and process lounge access using airline systems, membership cards, boarding passes, or vouchers.</p></li><li><p>Check in guests accurately and maintain proper records of lounge usage.</p></li><li><p>Provide information about lounge facilities, services, flight updates, and boarding procedures.</p></li><li><p>Handle guest inquiries, requests, and complaints promptly and professionally, escalating issues when necessary.</p></li><li><p>Coordinate with airline representatives and lounge operations teams to ensure smooth guest service.</p></li><li><p>Ensure the reception area is clean, organized, and presentable at all times.</p></li><li><p>Monitor lounge capacity and manage guest entry in accordance with operational guidelines.</p></li><li><p>Assist with administrative tasks, including preparing daily reports and maintaining guest records.</p></li><li><p>Process payments for paid lounge access where applicable and reconcile transactions accurately.</p></li><li><p>Comply with airport security regulations, company policies, and health &amp; safety standards.</p></li><li><p>Support other lounge operations as required to ensure excellent guest experience.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; an associate degree in office administration or related fields is preferred.</li><li>1-3 years of experience in a receptionist or front desk role, showcasing your proficiency in managing a busy reception area.</li><li>Experience in a corporate or customer service environment, demonstrating your ability to handle diverse client interactions with professionalism.</li><li>Fluency in English is mandatory; proficiency in additional languages is highly desirable to cater to a diverse clientele.</li></ul><p></p></section>

<p>The Partnership Consultant is responsible for Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies through our channel partners Responsibilities • Generates revenue by managing Incoming sales inquiries from different channel partners. • Trains and develops business set up firms/ new consultants to maximize number of sales in the market. • Regularly visiting new and existing channel partners and updating the brief of the meeting on CRM (ZOHO). Also addressing their challenges and resolve them. • A minimum number of 35 meetings with channel partners are must per month, meetings should be added in ZOHO with proof (photos) • Educates channel partners with information related to company set-up formation, suitable business activities, eligibilities, free zones rules, terms and conditions or any new changes. • Regular communication with Channel Partners to make sure that the relationship with the Free zone is good. • Attends events and business networks to maximize number of channel partners. • Achieves Monthly sales targets. • Masters the product information and competitive packages • Always maintaining a positive attitude and ensuring that every customer is handled with respect and professionalism. • Provides monthly report on the number of sales • Coordinates between Compliance team and Operations Team to facilitate clients’ requirements. • Analyzes market competition by conducting regular mystery shopping with free zones/competitors. • Actively involved in delivering excellent sales/customer service to the consultants daily. • Maintains high conversion rates. • Assists consultants from initial inquiry, requirements to incorporate the company and visa related fees • Provides straight forward, transparent, and accurate information related to the requirements of the client. • Prepares reports as required and/or requested by the line manager.</p><p>• Bachelor’s degree • 2-4 years of experience in similar role • Demonstrated ability to convert prospects, close deals, and achieve sales quotas. • Strong knowledge of sales principles, methods, practices, and techniques. • Strong problem identification and objections resolution skills. • Strong communication skill (verbal and writing). • Self-motivated, with high energy and an engaging level of enthusiasm.</p>

<p>The Partnership Consultant is responsible for Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies through our channel partners Responsibilities • Generates revenue by managing Incoming sales inquiries from different channel partners. • Trains and develops business set up firms/ new consultants to maximize number of sales in the market. • Regularly visiting new and existing channel partners and updating the brief of the meeting on CRM (ZOHO). Also addressing their challenges and resolve them. • A minimum number of 35 meetings with channel partners are must per month, meetings should be added in ZOHO with proof (photos) • Educates channel partners with information related to company set-up formation, suitable business activities, eligibilities, free zones rules, terms and conditions or any new changes. • Regular communication with Channel Partners to make sure that the relationship with the Free zone is good. • Attends events and business networks to maximize number of channel partners. • Achieves Monthly sales targets. • Masters the product information and competitive packages • Always maintaining a positive attitude and ensuring that every customer is handled with respect and professionalism. • Provides monthly report on the number of sales • Coordinates between Compliance team and Operations Team to facilitate clients’ requirements. • Analyzes market competition by conducting regular mystery shopping with free zones/competitors. • Actively involved in delivering excellent sales/customer service to the consultants daily. • Maintains high conversion rates. • Assists consultants from initial inquiry, requirements to incorporate the company and visa related fees • Provides straight forward, transparent, and accurate information related to the requirements of the client. • Prepares reports as required and/or requested by the line manager.</p><p>• Bachelor’s degree • 2-4 years of experience in similar role • Demonstrated ability to convert prospects, close deals, and achieve sales quotas. • Strong knowledge of sales principles, methods, practices, and techniques. • Strong problem identification and objections resolution skills. • Strong communication skill (verbal and writing). • Self-motivated, with high energy and an engaging level of enthusiasm.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Establish and maintain an efficient document control system to ensure all project documentation is properly recorded and easily retrievable.</li><li>Conduct regular audits of documentation to ensure compliance with established standards and project specifications.</li><li>Collaborate closely with project teams to understand documentation needs and provide tailored support throughout the project lifecycle.</li><li>Implement version control processes to track changes and maintain the integrity of documents during reviews and approvals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Information Management, or a related field is preferred.</li><li>A minimum of 3 years of experience in document control within construction, engineering, or similar industries is essential.</li><li>Proficiency in document management software such as Aconex, SharePoint, or similar platforms is required.</li><li>Certifications in document control or project management (e.g., PMP, CDCP) are a strong advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Calypso application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Calypso platform.</p></li><li><p>Work closely with Treasury Operations, Front Office, Middle Office, Back Office, Risk, Finance, Infrastructure, and vendor teams.</p></li><li><p>Monitor application health, batch jobs, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Calypso platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Functional Knowledge</strong></p><p>The ideal candidate should possess strong functional knowledge of Treasury and Capital Markets, including:</p><ul><li><p>Treasury Front, Middle, and Back Office operations.</p></li><li><p>Trade lifecycle management from trade capture through settlement.</p></li><li><p>Foreign Exchange (FX).</p></li><li><p>Money Market instruments.</p></li><li><p>Fixed Income products.</p></li><li><p>Bonds and Securities.</p></li><li><p>Interest Rate and Cross Currency Derivatives.</p></li><li><p>Repo and Securities Financing.</p></li><li><p>Cash Management and Liquidity Management.</p></li><li><p>Risk Management concepts.</p></li><li><p>Market data and static data management.</p></li><li><p>Trade confirmations, settlements, accounting, and reconciliations.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Technical Skills</strong></p><ul><li><p>Strong expertise in the Calypso product architecture and technical components.</p></li><li><p>In-depth knowledge of Calypso modules, including trade processing, workflows, scheduled tasks, static data, market data, and reporting.</p></li><li><p>Good understanding of Calypso customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred Experience</strong></p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Calypso implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Exposure to DevOps, CI/CD, and cloud technologies is an added advantage.</p></li><li><p>Calypso certification or relevant banking technology certifications are desirable.</p></li></ul><p><strong>&nbsp;</strong></p><p></p></section>

<p>Role Purpose Ensure all technology systems supporting commercial and operational performance are functional, accurate, and integrated. Govern data quality across the Customer Relationship Management, Enterprise Resource Planning, and reporting platforms. Deliver the technology roadmap defined in the Sales Playbook. Key Responsibilities Systems Management • Maintain availability and performance of all core systems: Customer Relationship Management, Enterprise Resource Planning, e-commerce platform, and Business Intelligence dashboards • Resolve all system incidents within agreed timelines: critical within four hours, standard within two working days • Manage the Customer Relationship Management decision between Zoho and MBC customization Data Governance • Maintain the Minimum Data Dictionary and communicate it to all departments • Complete monthly cross-system data reconciliation across Customer Relationship Management, Enterprise Resource Planning, and reporting • Resolve all conflicting Stock Keeping Unit data across departments within five working days of identification Control Tower Dashboard Management • Build and maintain all Control Tower dashboards for all department heads • Ensure all dashboards are refreshed and ready by Monday morning of each week • Correct any dashboard data error within 24 hours of identification Technology Roadmap Execution • Execute the technology roadmap milestones defined in the Sales Playbook • Track all roadmap milestones in the Master Tracker with owners, deadlines, and status</p><p>Core Competencies Systems Management Maintains availability and performance of all core business systems. • Indicator: System uptime above 99%; critical incidents resolved within 4 hours. Data Governance Ensures data consistency and accuracy across all systems. • Indicator: Minimum Data Dictionary current; monthly reconciliation completed; zero conflicting Stock Keeping Unit data across departments. Dashboard Management Builds and maintains accurate, timely Control Tower dashboards. • Indicator: All dashboards refreshed by Monday morning weekly; errors corrected within 24 hours. Technology Roadmap Execution Executes technology milestones to timeline and budget. • Indicator: 85% of milestones delivered on time; stakeholders updated monthly. Experience and Qualifications Required • Minimum six years of Information Technology management experience in a commercial or distribution environment • Demonstrated experience managing Customer Relationship Management and Enterprise Resource Planning systems • Experience building and maintaining Business Intelligence dashboards and reports • Project management capability: able to run multiple technology implementation workstreams simultaneously • Strong stakeholder management skills across non-technical functions Educational Background and Languages • Minimum educational qualification: Bachelor’s Degree • Preferred field of study: Information Technology, Computer Science, Information Systems, Software Engineering. • Professional certification required or preferred: PMP, ITIL, Microsoft, ERP/CRM Certifications, Cybersecurity Certification. • Language requirements beyond English: Arabic, South Indian, Urdu</p>

<p><strong>Customer Interaction</strong></p><br><ul><li><p>Greet and receive all customers with the highest level of customer care and the World's Warmest Welcome.</p></li><li><p>Qualify customer requirements and guide them to the relevant service advisor.</p></li><li><p>Attend to customer inquiries and provide accurate information regarding products and services.</p></li><li><p>Introduce all aftersales products to the customer along with their benefits.</p></li></ul><p><br></p><p><strong>Appointment Management</strong><br></p><ul><li><p>Prepare Customer Receiving forms for appointment customers, preferably one day before the appointment.</p></li><li><p>Schedule appointments based on the service advisor's daily duty roster.</p></li><li><p>Prepare chips for the Job Process Control Board for the day before the appointment.</p></li></ul><p><br></p><p><strong>Support and Coordination</strong></p><br><ul><li><p>Support the service department in achieving 100% of the department budget.</p></li><li><p>Coordinate with department drivers to ensure smooth and efficient operations.</p></li><li><p>Adhere to all departmental procedures and policies, including Kodawari evaluation.</p></li></ul><p><br></p><p><strong>Training and Development</strong></p><br><ul><li><p>Attend all scheduled trainings to enhance skills and efficiency.</p></li><li><p>Be equipped with job-specific requirements to ensure customer engagement and personal engagement with the company.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong communication skills.</p></li><li><p>Team orientation.</p></li><li><p>Fluency in English, with Arabic being an advantage.</p></li><li><p>Analytical thinking and problem-solving abilities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School/College Graduate, with university education as an advantage.</p></li><li><p>A government or national trade certificate in mechanical automotive engineering is beneficial.</p></li><li><p>Minimum of 2 years in a customer-oriented environment, preferably within the automotive industry.</p></li><li><p>Proficiency in SAP Dealer System, Excel, and Word.</p></li></ul>