software developer
2336
Jobs Found
UAE - Dubai
Cloud Architect / Cloud Engineer (AWS / Azure / Dev Ops / Infrastructure) Role Description We are seeking a Cloud Architect / Cloud Engineer (AWS / Azure / Dev Ops / Infrastructure) to design, implement, and optimize cloud-based infrastructure and solutions that support business objectives, digital transformation initiatives, and operational excellence. This role is responsible for architecting secure, scalable, and resilient cloud environments while ensuring high availability, performance, and cost efficiency across cloud platforms and infrastructure services. The successful candidate will collaborate closely with software engineers, Dev Ops teams, cybersecurity specialists, system administrators, and cross-functional stakeholders to deliver innovative and reliable cloud solutions. You will evaluate business and technical requirements, design cloud architectures, and implement infrastructure strategies that align with organizational goals, scalability requirements, and security standards. Key responsibilities include designing, deploying, and managing cloud infrastructure across platforms such as Amazon Web Services (AWS), Microsoft Azure, and other cloud ecosystems. You will develop and maintain cloud architectures that support business continuity, disaster recovery, and operational resilience while optimizing cloud resource utilization and infrastructure performance. The role also involves implementing Dev Ops practices and infrastructure automation initiatives to streamline software delivery and infrastructure management processes. You will design and maintain CI/CD pipelines, automate infrastructure provisioning using Infrastructure as Code (IaC) methodologies, and support continuous integration and deployment activities across development, testing, and production environments. You will contribute to cloud migration and modernization initiatives by assessing existing systems, developing migration strategies, and implementing cloud-native solutions that improve scalability, reliability, and operational efficiency. In addition, you will support containerization and orchestration technologies to facilitate modern application deployment and management practices within cloud environments. This position requires close collaboration with multidisciplinary teams to monitor cloud infrastructure, optimize system performance, and implement cloud governance and security best practices. You will manage cloud resources, monitor infrastructure health, troubleshoot technical issues, and support incident response and operational improvement initiatives where necessary. You will identify opportunities for infrastructure optimization, cloud cost management, and process enhancements while staying current with emerging cloud technologies, industry trends, and best practices. Success in this role requires strong technical expertise, analytical thinking, problem-solving capabilities, and the ability to manage multiple cloud initiatives within dynamic technology environments. This position offers the opportunity to contribute to cutting-edge cloud initiatives by building scalable, secure, and future-ready cloud infrastructures that support sustainable business growth and accelerate digital transformation efforts across the organization.<br><br>Qualifications Bachelor's degree or Professional Qualification in Computer Science, Information Technology, Cloud Computing, Software Engineering, Computer Engineering, or a related discipline. Strong understanding of cloud computing principles, cloud architecture design, and infrastructure management practices. Proficiency in cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or equivalent cloud service providers. Knowledge of Dev Ops methodologies, CI/CD pipelines, and infrastructure automation practices. Familiarity with Infrastructure as Code (IaC) tools such as Terraform, AWS Cloud Formation, Ansible, or equivalent technologies. Understanding of containerization and orchestration technologies, including Docker, Kubernetes, and cloud-native deployment practices. Knowledge of cloud networking concepts, including virtual networks, load balancing, DNS management, and network security principles. Familiarity with cloud migration strategies, hybrid cloud architectures, and multi-cloud environments is advantageous. Understanding of cloud security best practices, identity and access management (IAM), compliance requirements, and governance frameworks. Proficiency in scripting and programming languages such as Python, Bash, Power Shell, or equivalent technologies for automation purposes. Familiarity with monitoring and logging tools for cloud infrastructure performance, observability, and operational visibility. Knowledge of Linux and Windows server administration within cloud environments is preferred. Understanding of cost optimization strategies, resource allocation practices, and cloud operational management methodologies. Ability to prepare cloud architecture diagrams, technical specifications, infrastructure documentation, and deployment plans accurately and professionally. Strong analytical thinking, technical problem-solving, and decision-making skills with excellent attention to detail. Excellent communication and interpersonal skills with the ability to collaborate effectively with multidisciplinary technical and business teams. Strong organizational and time management skills with the ability to manage multiple cloud initiatives and infrastructure priorities effectively. Commitment to continuous learning, technological innovation, and professional development within the cloud computing and Dev Ops domain. Professional, proactive, and results-oriented mindset with strong accountability, collaboration, and commitment to engineering excellence. Passion for designing scalable, secure, and high-performing cloud solutions that create long-term business value and technological impact.
UAE - Dubai
Cloud Architect / Cloud Engineer (AWS / Azure / Dev Ops / Infrastructure) Role Description We are seeking a Cloud Architect / Cloud Engineer (AWS / Azure / Dev Ops / Infrastructure) to design, implement, and optimize cloud-based infrastructure and solutions that support business objectives, digital transformation initiatives, and operational excellence. This role is responsible for architecting secure, scalable, and resilient cloud environments while ensuring high availability, performance, and cost efficiency across cloud platforms and infrastructure services. The successful candidate will collaborate closely with software engineers, Dev Ops teams, cybersecurity specialists, system administrators, and cross-functional stakeholders to deliver innovative and reliable cloud solutions. You will evaluate business and technical requirements, design cloud architectures, and implement infrastructure strategies that align with organizational goals, scalability requirements, and security standards. Key responsibilities include designing, deploying, and managing cloud infrastructure across platforms such as Amazon Web Services (AWS), Microsoft Azure, and other cloud ecosystems. You will develop and maintain cloud architectures that support business continuity, disaster recovery, and operational resilience while optimizing cloud resource utilization and infrastructure performance. The role also involves implementing Dev Ops practices and infrastructure automation initiatives to streamline software delivery and infrastructure management processes. You will design and maintain CI/CD pipelines, automate infrastructure provisioning using Infrastructure as Code (IaC) methodologies, and support continuous integration and deployment activities across development, testing, and production environments. You will contribute to cloud migration and modernization initiatives by assessing existing systems, developing migration strategies, and implementing cloud-native solutions that improve scalability, reliability, and operational efficiency. In addition, you will support containerization and orchestration technologies to facilitate modern application deployment and management practices within cloud environments. This position requires close collaboration with multidisciplinary teams to monitor cloud infrastructure, optimize system performance, and implement cloud governance and security best practices. You will manage cloud resources, monitor infrastructure health, troubleshoot technical issues, and support incident response and operational improvement initiatives where necessary. You will identify opportunities for infrastructure optimization, cloud cost management, and process enhancements while staying current with emerging cloud technologies, industry trends, and best practices. Success in this role requires strong technical expertise, analytical thinking, problem-solving capabilities, and the ability to manage multiple cloud initiatives within dynamic technology environments. This position offers the opportunity to contribute to cutting-edge cloud initiatives by building scalable, secure, and future-ready cloud infrastructures that support sustainable business growth and accelerate digital transformation efforts across the organization.<br><br>Qualifications Bachelor's degree or Professional Qualification in Computer Science, Information Technology, Cloud Computing, Software Engineering, Computer Engineering, or a related discipline. Strong understanding of cloud computing principles, cloud architecture design, and infrastructure management practices. Proficiency in cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or equivalent cloud service providers. Knowledge of Dev Ops methodologies, CI/CD pipelines, and infrastructure automation practices. Familiarity with Infrastructure as Code (IaC) tools such as Terraform, AWS Cloud Formation, Ansible, or equivalent technologies. Understanding of containerization and orchestration technologies, including Docker, Kubernetes, and cloud-native deployment practices. Knowledge of cloud networking concepts, including virtual networks, load balancing, DNS management, and network security principles. Familiarity with cloud migration strategies, hybrid cloud architectures, and multi-cloud environments is advantageous. Understanding of cloud security best practices, identity and access management (IAM), compliance requirements, and governance frameworks. Proficiency in scripting and programming languages such as Python, Bash, Power Shell, or equivalent technologies for automation purposes. Familiarity with monitoring and logging tools for cloud infrastructure performance, observability, and operational visibility. Knowledge of Linux and Windows server administration within cloud environments is preferred. Understanding of cost optimization strategies, resource allocation practices, and cloud operational management methodologies. Ability to prepare cloud architecture diagrams, technical specifications, infrastructure documentation, and deployment plans accurately and professionally. Strong analytical thinking, technical problem-solving, and decision-making skills with excellent attention to detail. Excellent communication and interpersonal skills with the ability to collaborate effectively with multidisciplinary technical and business teams. Strong organizational and time management skills with the ability to manage multiple cloud initiatives and infrastructure priorities effectively. Commitment to continuous learning, technological innovation, and professional development within the cloud computing and Dev Ops domain. Professional, proactive, and results-oriented mindset with strong accountability, collaboration, and commitment to engineering excellence. Passion for designing scalable, secure, and high-performing cloud solutions that create long-term business value and technological impact.
DISCOVERED
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job description
<p></p><br><p><b>Discover the Opportunity</b></p><br><p>We are partnering with a major government entity in Abu Dhabi that is building next-generation AI products and platforms to support large-scale digital transformation across the public sector.</p><br><p>This role sits within a central AI function responsible for developing production-grade AI applications, combining applied AI engineering, product thinking, and full-stack software development.</p><br><p>This is an excellent opportunity for a hands-on engineer who can own AI-powered products end-to-end, from RAG pipelines and agent workflows through to APIs and user-facing interfaces.</p><br><p><b><br>Discover the Responsibilities</b></p><br><ul><li><p>Design and build end-to-end AI-powered product features, including assistants, copilots, knowledge tools, and automation workflows.</p><br></li><li><p>Develop RAG pipelines covering document ingestion, vector search, embedding models, reranking, and retrieval quality evaluation.</p><br></li><li><p>Build and integrate agent-based AI workflows capable of multi-step reasoning, tool use, and planning.<br>Create user-facing interfaces using React, including conversational UIs, streaming responses, real-time feedback, and error handling</p><br></li><li><p>Design and build backend services and APIs in Python or Java to expose AI capabilities to products and platforms.</p><br></li><li><p>Work with PostgreSQL to support AI product features, evaluation pipelines, and operational analytics.</p><br></li><li><p>Define evaluation frameworks, quality metrics, and monitoring approaches to measure AI behaviour and detect regressions.</p><br></li><li><p>Translate ambiguous product and operational requirements into well-scoped engineering problems with measurable outcomes.</p><br></li><li><p>Build reusable components, API patterns, and AI integration libraries that enable scalable adoption across multiple entities.</p><br></li></ul><p><b><br>Discover the Requirements</b></p><br><ul><li><p>5+ years of software engineering experience, with a strong track record of building and shipping production systems.</p><br></li><li><p>Proven ability to own product features end-to-end across AI backend, API layer, and user interface.</p><br></li><li><p>Strong Python experience, ideally building LLM-powered systems, AI pipelines, and backend services.</p><br></li><li><p>Solid React experience, including component architecture, state management, performance optimisation, and responsive UI development.</p><br></li><li><p>Experience building production-grade backend APIs using Python or Java, with strong understanding of reliability, authentication, error handling, and scalability.</p><br></li><li><p>Working proficiency with PostgreSQL, including schema design, query optimisation, and data modelling.</p><br></li><li><p>Strong understanding of the practical challenges of deploying LLMs in production, including hallucination, latency, context degradation, and calibration.</p><br></li><li><p>Experience with RAG systems, agentic AI workflows, LLM evaluation, or AI product monitoring is highly desirable.</p><br></li><li><p>Exposure to tools and frameworks such as LangChain, LangGraph, vector databases, Docker, cloud platforms, and CI/CD pipelines would be advantageous.</p><br></li><li><p>Strong product mindset, clear communication skills, and the ability to make evidence-based technical decisions.</p><br></li></ul><br>
</div>
UAE - Abu Dhabi Emirate
About ai71 <br><br>AI71 is an industry leader in artificial intelligence, delivering innovative solutions that empower developers, businesses and governments to solve complex challenges. AI71 builds secure, enterprise-ready applications powered by cutting-edge technology, tailored for knowledge workers and sector-specific needs. AI71 bridges the gap between advanced AI and real-world impact. Guided by a strong commitment to research and responsibility, we create transformative solutions that drive progress and empower organizations to leverage AI for meaningful outcomes.<br><br>Role overview<br><br>As AI71 continues to grow and our Engineering and Product teams expand, Technical Program Management has become critical to ensuring we deliver on our product roadmap. This role sits inside the TPM team supporting ASK, our agentic platform that helps enterprises and governments search across their data, generate content, and orchestrate multi-agent workflows across the tools their teams already use.<br><br>The TPM team is intentionally lean and goes deep where it matters most. Every TPM carries two things at once: one or more teams they are embedded in, and one or more cross-team initiatives they own end-to-end. The first keeps you grounded in the build. The second is what makes the function strategic instead of operational. Our ambition is for the TPM function to be a force multiplier across Engineering and Product, not a reporting layer. We like to try new ideas, whether it is to accelerate delivery, structure the organization, or develop a unique culture. By joining a close-knit team, you can have an impact in many different ways and shape how this function works as it grows.<br><br>What you will do<br><br>Here is what the day-to-day of a TPM at AI71 looks like:<br><br>Execute: You make a difference every day inside the team you sit with, enhancing clarity, direction, and scope, and keeping all the parts together with the other roles around you: Product Managers, Tech Leads, Designers, Software Engineers, ML Engineers and Dev Ops. You partner with them to identify and align the right priorities, work with the team to deliver projects on time and with the right quality, dive into PRDs and technical designs to surface key dependencies and risks early, and orchestrate work across the teams involved. Typically you accompany one or two teams in their delivery, ranging from technical projects to more functional ones tied to ASK's evolution.<br><br>Influence: You own and drive at least one complex cross-functional program end-to-end: the kind of initiative that touches multiple teams, spans Engineering, Product, and leadership, and would not happen without someone holding it together. You lead initiatives of various sizes to tackle the needs and issues that come with growth, and you leverage your soft power to influence the organization and challenge the status quo. You help teams optimize the way they work.<br><br>Cultivate: You contribute to building the TPM function itself: facilitating retrospectives, shaping ways-of-working rituals, and bringing new ideas for how we operate as a team and how we represent what we do internally and externally. You also contribute to AI71's hiring and branding initiatives for the TPM and Engineering functions.<br><br>The team<br><br>As a team, we maintain a shared mission and a roadmap that evolves with the organization. We are open to different styles, and we rotate responsibilities and initiatives between us so everyone gets to stretch. We regularly discuss our challenges, sound new ideas off each other, and learn out loud. You will grow as an individual through a culture of ongoing feedback and the variety of contexts the role exposes you to.<br><br>Who you are<br><br>You bring 5+ years of experience in Technical Program Management, Program Management, or an adjacent role where you have coordinated technical delivery in a fast-paced environment. Engineering management, technical product management, or production-related roles are also typical paths in, and we are open to a diversity of backgrounds. A background in engineering is highly valued. The position does not require coding yourself, but you should be able to read code and challenge a technical design.<br><br>Beyond experience, here are the qualities we are looking for:<br><br>Resourcefulness: you like being dropped into a new context and figuring out your own way forward. You are comfortable in environments where the playbook is still being written, and you shape the function rather than wait to be handed one. Technical curiosity: you can dive into AI concepts and hold substantive discussions with engineers: critiquing designs, surfacing risks, asking the question that makes a tech lead pause. You know your way around the key building blocks of modern AI products (LLMs, agents, evals, RAG, orchestration), or are eager to get there quickly. Ownership: you have a keen sense of ownership and can point to complex programs that would not have shipped without you. Not facilitating, owning. Soft power: you influence without authority, push back without making it personal, and stay credible with engineers, PMs, and leadership at the same time. Clarity: you connect the dots in ways others do not, especially around cross-team dependencies and organizational bottlenecks, and you strive to reach alignment through shared understanding, clear writing, and consistent direction.<br><br>Prior experience around agentic systems, AI platforms, or enterprise Saa S is a real plus.<br><br>We acknowledge that many candidates may not meet every requirement listed above. If your experience looks a little different but you believe you can bring value to the role, we would love to hear from you.
UAE - Abu Dhabi Emirate
About ai71 <br><br>AI71 is an industry leader in artificial intelligence, delivering innovative solutions that empower developers, businesses and governments to solve complex challenges. AI71 builds secure, enterprise-ready applications powered by cutting-edge technology, tailored for knowledge workers and sector-specific needs. AI71 bridges the gap between advanced AI and real-world impact. Guided by a strong commitment to research and responsibility, we create transformative solutions that drive progress and empower organizations to leverage AI for meaningful outcomes.<br><br>Role overview<br><br>As AI71 continues to grow and our Engineering and Product teams expand, Technical Program Management has become critical to ensuring we deliver on our product roadmap. This role sits inside the TPM team supporting ASK, our agentic platform that helps enterprises and governments search across their data, generate content, and orchestrate multi-agent workflows across the tools their teams already use.<br><br>The TPM team is intentionally lean and goes deep where it matters most. Every TPM carries two things at once: one or more teams they are embedded in, and one or more cross-team initiatives they own end-to-end. The first keeps you grounded in the build. The second is what makes the function strategic instead of operational. Our ambition is for the TPM function to be a force multiplier across Engineering and Product, not a reporting layer. We like to try new ideas, whether it is to accelerate delivery, structure the organization, or develop a unique culture. By joining a close-knit team, you can have an impact in many different ways and shape how this function works as it grows.<br><br>What you will do<br><br>Here is what the day-to-day of a TPM at AI71 looks like:<br><br>Execute: You make a difference every day inside the team you sit with, enhancing clarity, direction, and scope, and keeping all the parts together with the other roles around you: Product Managers, Tech Leads, Designers, Software Engineers, ML Engineers and Dev Ops. You partner with them to identify and align the right priorities, work with the team to deliver projects on time and with the right quality, dive into PRDs and technical designs to surface key dependencies and risks early, and orchestrate work across the teams involved. Typically you accompany one or two teams in their delivery, ranging from technical projects to more functional ones tied to ASK's evolution.<br><br>Influence: You own and drive at least one complex cross-functional program end-to-end: the kind of initiative that touches multiple teams, spans Engineering, Product, and leadership, and would not happen without someone holding it together. You lead initiatives of various sizes to tackle the needs and issues that come with growth, and you leverage your soft power to influence the organization and challenge the status quo. You help teams optimize the way they work.<br><br>Cultivate: You contribute to building the TPM function itself: facilitating retrospectives, shaping ways-of-working rituals, and bringing new ideas for how we operate as a team and how we represent what we do internally and externally. You also contribute to AI71's hiring and branding initiatives for the TPM and Engineering functions.<br><br>The team<br><br>As a team, we maintain a shared mission and a roadmap that evolves with the organization. We are open to different styles, and we rotate responsibilities and initiatives between us so everyone gets to stretch. We regularly discuss our challenges, sound new ideas off each other, and learn out loud. You will grow as an individual through a culture of ongoing feedback and the variety of contexts the role exposes you to.<br><br>Who you are<br><br>You bring 5+ years of experience in Technical Program Management, Program Management, or an adjacent role where you have coordinated technical delivery in a fast-paced environment. Engineering management, technical product management, or production-related roles are also typical paths in, and we are open to a diversity of backgrounds. A background in engineering is highly valued. The position does not require coding yourself, but you should be able to read code and challenge a technical design.<br><br>Beyond experience, here are the qualities we are looking for:<br><br>Resourcefulness: you like being dropped into a new context and figuring out your own way forward. You are comfortable in environments where the playbook is still being written, and you shape the function rather than wait to be handed one. Technical curiosity: you can dive into AI concepts and hold substantive discussions with engineers: critiquing designs, surfacing risks, asking the question that makes a tech lead pause. You know your way around the key building blocks of modern AI products (LLMs, agents, evals, RAG, orchestration), or are eager to get there quickly. Ownership: you have a keen sense of ownership and can point to complex programs that would not have shipped without you. Not facilitating, owning. Soft power: you influence without authority, push back without making it personal, and stay credible with engineers, PMs, and leadership at the same time. Clarity: you connect the dots in ways others do not, especially around cross-team dependencies and organizational bottlenecks, and you strive to reach alignment through shared understanding, clear writing, and consistent direction.<br><br>Prior experience around agentic systems, AI platforms, or enterprise Saa S is a real plus.<br><br>We acknowledge that many candidates may not meet every requirement listed above. If your experience looks a little different but you believe you can bring value to the role, we would love to hear from you.
UAE - Dubai
Responsible for leading Digital Transformation, Strategy and Governance. This role will have Key areas of focus as below:<br>- Develop a bird’s eye view of the different journeys in the transformation space<br><br>- Provide governance across all digital initiatives across The Wholesale Digital Studio including Neo X by preventing duplication<br><br>- Neo X Portfolio Leadership<br><br>- To provide digital transformation, governance, and strategy oversight for Neo X (launched Dec’ 2025), encompassing Open Finance, Digital Assets, Channel Analytics, and Fin Tech Collaborations; accountable for end‑to‑end portfolio prioritization, funding strategy, budget control, benefits realization, and executive‑level progress oversight across all Neo X programs.<br><br><br>- Re-define the operating model within Wholesale Digital Studio & Neo X portfolio<br><br>- Build a Digitally Driven and Transformed Organization<br><br>- Ensure budget adherence, adoption of agile & scaled agile principles across the various squads in Wholesale Digital Studio<br><br>- Support the evolution of the Wholesale Bank Innovation Lab and Intrapreneur program<br><br>Key objective is to ensure we are constantly re-imagining the corporate banking space to remain relevant in the future. Close interaction expected, with coverage teams, channel and product partners in synergizing customer journeys and experience through our corporate online portal as well as other touch points.<br>This role would require building and executing strategic initiatives to drive transformation along these pillars:<br>- Next Generation Offerings within Advanced Analytics<br><br>- Disruptive Coverage across Wholesale Bank<br><br>- Customer Journeys in DOB and KYC<br><br>- New Approach to Technology<br><br>- Agility and Collaboration<br><br>- Culture of Innovation<br><br>- Responsible for leading Digital Transformation, Strategy and Governance. This role will have Key areas of focus as below:<br>- Develop a bird’s eye view of the different journeys in the transformation space<br><br>- Provide governance across all digital initiatives across The Wholesale Digital Studio including Neo X by preventing duplication<br><br>- Neo X Portfolio Leadership<br><br>- To provide digital transformation, governance, and strategy oversight for Neo X (launched Dec’ 2025), encompassing Open Finance, Digital Assets, Channel Analytics, and Fin Tech Collaborations; accountable for end‑to‑end portfolio prioritization, funding strategy, budget control, benefits realization, and executive‑level progress oversight across all Neo X programs.<br><br><br>- Re-define the operating model within Wholesale Digital Studio & Neo X portfolio<br><br>- Build a Digitally Driven and Transformed Organization<br><br>- Ensure budget adherence, adoption of agile & scaled agile principles across the various squads in Wholesale Digital Studio<br><br>- Support the evolution of the Wholesale Bank Innovation Lab and Intrapreneur program<br><br>Key objective is to ensure we are constantly re-imagining the corporate banking space to remain relevant in the future. Close interaction expected, with coverage teams, channel and product partners in synergizing customer journeys and experience through our corporate online portal as well as other touch points.<br>This role would require building and executing strategic initiatives to drive transformation along these pillars:<br>- Next Generation Offerings within Advanced Analytics<br><br>- Disruptive Coverage across Wholesale Bank<br><br>- Customer Journeys in DOB and KYC<br><br>- New Approach to Technology<br><br>- Agility and Collaboration<br><br>- Culture of Innovation<br><br><br>Neo Ventures Strategic & Governance Leadership<br><br>Provides strategic direction, digital transformation leadership, and governance oversight for Neo Ventures, aligning venture priorities with Wholesale Banking and Group digital strategy to accelerate innovation‑led growth.<br>• Venture Portfolio Oversight & Value Realization<br>• Oversees the Neo Ventures portfolio across incubation, partnerships, and scale‑up initiatives; accountable for investment governance, budget oversight, milestone tracking, risk management, and value realization, ensuring disciplined execution and strategic fit.<br>• Ecosystem & Commercial Enablement<br>• Shapes and governs Fin Tech, platform, and ecosystem partnerships within Neo Ventures, establishing operating models, decision frameworks, and performance metrics to transition ventures from concept to commercially viable, scalable businesses.
UAE - Dubai
Who are we?<br><br>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.<br><br>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.<br><br>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.<br><br>We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!<br><br>About North<br><br>North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.<br><br>Why This Role?<br><br>This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.<br><br>We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.<br><br>Note: between 20 - 40% travel anticipated<br><br>In This Role, You Will<br><br>Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization Travel up to 20–40% to work on-site with customers and partners<br><br>You May Be a Good Fit If<br><br>You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs You have experience owning the full scope of a use case end-to-end You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting<br><br>It's a Bonus If You Have<br><br>Experience setting architectural standards for AI and agentic systems across distributed teams Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) Experience with enterprise security, compliance, or auditability requirements for AI systems<br><br>We are open to candidates currently based in the Middle East or who are open to travelling or relocating.<br><br>Full-Time Employees At Cohere Enjoy These Perks<br><br>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme.100% Parental Leave top-up for up to 6 months, for either parent. Annual enrichment benefits:<br><br>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.<br><br>Education & learning stipend for conferences, courses, and coaching.<br><br>6 weeks of paid vacation (30 working days!) Budget for traveling to other offices if you are remote, plus an annual company offsite.<br><br>How And Where We Work<br><br>Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. For those not near an office: a co-working benefit so you can work alongside others in your city. Everyone receives a $500 home office stipend to set up your workspace properly.<br><br>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.<br><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.<br><br>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.<br><br>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and Linked In only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
UAE - Abu Dhabi Emirate
Data Quality Lead | Abu Dhabi Government Transformation Program<br>We are seeking a Data Quality Lead to drive data quality governance, KPI validation, and analytical assurance across large-scale government data platforms.<br>This is a senior leadership role responsible for ensuring that dashboards, reports, KPIs, and analytical outputs are accurate, consistent, and trusted across multiple systems and stakeholders.<br>The successful candidate will act as the bridge between business, analytics, and engineering teams, ensuring data-driven decision-making is supported by reliable and high-quality information.<br>Key Responsibilities Data Quality & KPI Assurance Lead validation of KPIs, metrics, business rules, and analytical outputs across dashboards and reports. Ensure consistency of calculations, definitions, and results across multiple platforms and reporting layers. Validate alignment between business requirements, data models, and analytics outputs. Perform functional and cross-platform validation of reporting and analytical products. Governance & Quality Oversight Define and enforce enterprise-wide data quality standards, controls, and validation frameworks. Review and approve data quality rules, testing approaches, and validation methodologies. Act as the final quality authority prior to executive and leadership reporting releases. Drive continuous improvement of data quality processes and controls. Stakeholder & Vendor Management Partner with business stakeholders to clarify KPI definitions, business rules, and reporting expectations. Oversee quality assurance of externally delivered datasets, dashboards, and analytics products. Manage critical data quality issues, escalations, and remediation activities. Provide guidance on data quality impacts during platform enhancements and transformations. Strategy & Data Governance Monitor and report on data quality performance across platforms. Identify systemic data issues and recommend strategic improvements. Contribute to data governance, metadata, reference data, and master data initiatives. Mentor and guide Data Quality Analysts and Data Quality Developers.<br>Required Experience8–10+ years of experience in Data Quality, Data Governance, Analytics Assurance, or related fields. Strong experience validating KPIs, metrics, dashboards, and analytical outputs. Experience working with senior stakeholders and leadership-facing reporting environments. Proven ability to lead data quality initiatives across enterprise-scale data ecosystems.<br>Technical Skills Strong understanding of data models, data warehousing, ETL/ELT processes, and analytics pipelines. Ability to review SQL queries, transformation logic, and validation frameworks. Experience overseeing dashboard, reporting, and analytics quality assurance. Familiarity with metadata management, data governance, ontology, and business glossary concepts.
UAE - Abu Dhabi Emirate
Data Quality Lead | Abu Dhabi Government Transformation Program<br>We are seeking a Data Quality Lead to drive data quality governance, KPI validation, and analytical assurance across large-scale government data platforms.<br>This is a senior leadership role responsible for ensuring that dashboards, reports, KPIs, and analytical outputs are accurate, consistent, and trusted across multiple systems and stakeholders.<br>The successful candidate will act as the bridge between business, analytics, and engineering teams, ensuring data-driven decision-making is supported by reliable and high-quality information.<br>Key Responsibilities Data Quality & KPI Assurance Lead validation of KPIs, metrics, business rules, and analytical outputs across dashboards and reports. Ensure consistency of calculations, definitions, and results across multiple platforms and reporting layers. Validate alignment between business requirements, data models, and analytics outputs. Perform functional and cross-platform validation of reporting and analytical products. Governance & Quality Oversight Define and enforce enterprise-wide data quality standards, controls, and validation frameworks. Review and approve data quality rules, testing approaches, and validation methodologies. Act as the final quality authority prior to executive and leadership reporting releases. Drive continuous improvement of data quality processes and controls. Stakeholder & Vendor Management Partner with business stakeholders to clarify KPI definitions, business rules, and reporting expectations. Oversee quality assurance of externally delivered datasets, dashboards, and analytics products. Manage critical data quality issues, escalations, and remediation activities. Provide guidance on data quality impacts during platform enhancements and transformations. Strategy & Data Governance Monitor and report on data quality performance across platforms. Identify systemic data issues and recommend strategic improvements. Contribute to data governance, metadata, reference data, and master data initiatives. Mentor and guide Data Quality Analysts and Data Quality Developers.<br>Required Experience8–10+ years of experience in Data Quality, Data Governance, Analytics Assurance, or related fields. Strong experience validating KPIs, metrics, dashboards, and analytical outputs. Experience working with senior stakeholders and leadership-facing reporting environments. Proven ability to lead data quality initiatives across enterprise-scale data ecosystems.<br>Technical Skills Strong understanding of data models, data warehousing, ETL/ELT processes, and analytics pipelines. Ability to review SQL queries, transformation logic, and validation frameworks. Experience overseeing dashboard, reporting, and analytics quality assurance. Familiarity with metadata management, data governance, ontology, and business glossary concepts.
UAE - Abu Dhabi Emirate
Data Quality Lead | Abu Dhabi Government Transformation Program<br>We are seeking a Data Quality Lead to drive data quality governance, KPI validation, and analytical assurance across large-scale government data platforms.<br>This is a senior leadership role responsible for ensuring that dashboards, reports, KPIs, and analytical outputs are accurate, consistent, and trusted across multiple systems and stakeholders.<br>The successful candidate will act as the bridge between business, analytics, and engineering teams, ensuring data-driven decision-making is supported by reliable and high-quality information.<br>Key Responsibilities Data Quality & KPI Assurance Lead validation of KPIs, metrics, business rules, and analytical outputs across dashboards and reports. Ensure consistency of calculations, definitions, and results across multiple platforms and reporting layers. Validate alignment between business requirements, data models, and analytics outputs. Perform functional and cross-platform validation of reporting and analytical products. Governance & Quality Oversight Define and enforce enterprise-wide data quality standards, controls, and validation frameworks. Review and approve data quality rules, testing approaches, and validation methodologies. Act as the final quality authority prior to executive and leadership reporting releases. Drive continuous improvement of data quality processes and controls. Stakeholder & Vendor Management Partner with business stakeholders to clarify KPI definitions, business rules, and reporting expectations. Oversee quality assurance of externally delivered datasets, dashboards, and analytics products. Manage critical data quality issues, escalations, and remediation activities. Provide guidance on data quality impacts during platform enhancements and transformations. Strategy & Data Governance Monitor and report on data quality performance across platforms. Identify systemic data issues and recommend strategic improvements. Contribute to data governance, metadata, reference data, and master data initiatives. Mentor and guide Data Quality Analysts and Data Quality Developers.<br>Required Experience8–10+ years of experience in Data Quality, Data Governance, Analytics Assurance, or related fields. Strong experience validating KPIs, metrics, dashboards, and analytical outputs. Experience working with senior stakeholders and leadership-facing reporting environments. Proven ability to lead data quality initiatives across enterprise-scale data ecosystems.<br>Technical Skills Strong understanding of data models, data warehousing, ETL/ELT processes, and analytics pipelines. Ability to review SQL queries, transformation logic, and validation frameworks. Experience overseeing dashboard, reporting, and analytics quality assurance. Familiarity with metadata management, data governance, ontology, and business glossary concepts.
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>MAIN OBJECTIVE OF ROLE</strong><br>To ensure effective administrative and coordination support is provided for outstation maintenance providers through accurate record control, documentation follow-up, provider contact updates, training and approval record tracking, contract and invoice coordination, and support to the outstation maintenance provider approval process. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Maintains outstation provider master records, including station contacts, aircraft capability, approval status, CAR145 coverage, and service availability.</li><li>Tracks Outstation Certifying Staff (OCS) documentation, approvals, authorisations, training records, and validity dates to ensure proper visibility of provider readiness.</li><li>Supports OCS approval and renewal activities by preparing required documentation packs and following up on required actions.</li><li>Updates AMOS and other applicable systems with approved provider details, station capability, contact information, and relevant support records.</li><li>Follows up with maintenance providers to obtain missing, expired, or incomplete documents required to support flydubai outstation maintenance activities.</li><li>Coordinates with Procurement, Commercial, Finance, Compliance Monitoring, Safety, Airport Services, Network Control Centre (NCC), and Maintenance Control Centre (MCC) on matters related to outstation maintenance providers.</li><li>Supports provider onboarding activities by collecting required technical, administrative, contractual, and commercial information for review by the relevant departments.</li><li>Assists with contract, Standard Ground Handling Agreement (SGHA), service agreement, and amendment follow-up by tracking status, pending actions, and required inputs from internal and external stakeholders.</li><li>Reviews outstation maintenance provider invoices against available records, service confirmations, work performed, and agreed commercial terms before submission for further review and approval.</li><li>Prepares reports, summaries, and trackers related to provider documentation, invoice status, ad hoc services, contract status, OCS validity, station readiness, and outstanding provider-related actions.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Degree in Engineering or a related discipline, or an equivalent professional qualification in aircraft maintenance or aviation management.</li><li>Fluent in English (other languages an advantage)</li><li>Previous experience in administration, supplier coordination, procurement support, invoice control, contract administration, technical records, or aviation-related administrative functions is preferred. Basic understanding of airline maintenance provider support, procurement processes, and contract administration is preferred.</li><li>Working knowledge of MS Office applications, data entry, record keeping, invoice tracking, supplier follow-up, and report preparation. Basic understanding of AMOS preferred.</li><li>Years with qualifications: 0 - 2 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Team work</li><li>Effective Communication</li><li>Personal Accountability & Commitment to achieve</li><li>Resilience and Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>
FIVE Hotels & Resorts
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s
Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is
Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the
Industry.</span></span></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span></p><br><p><b><u><span><span>The
Candidate</span></span></u></b></p><br><p><span><span>A Driven Self-Starter, you have Excellent Communication, Leadership and
Organisational Skills. As an Astute Creative and Critical Thinker, you can
Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment.
Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks
Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An
Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span></span></p><br><p><span><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect
with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey
at FIVE is nothing short of Sensational. Joining our Team as a Assistant
Director – Cloud Infrastructure & DevOps will Empower you to deliver
Exceptional Experiences across our award-winning Lifestyle Destinations. Jump
on Board and Unlock your Potential in a Buzzing Environment that will take your
Career to New Heights!</span></span></p><br><p><b><u><span><span>What We’re Looking For</span></span></u></b></p><br><ul><li><span><span><span>Proven experience deploying and supporting
high-traffic, consumer-facing applications.</span></span></span></li><li><span><span><span>Strong hands-on experience with AWS cloud
infrastructure.</span></span></span></li><li><span><span><span>Strong understanding of networking,
systems architecture, and enterprise infrastructure.</span></span></span></li><li><span><span><span>Solid networking knowledge, including
firewalls, VPNs, routing, switching, DNS, load balancing, and Wi-Fi.</span></span></span></li><li><span><span><span>Hands-on experience managing servers,
enterprise hardware, and core IT infrastructure across cloud and on-premises
environments.</span></span></span></li><li><span><span><span>Experience with Docker, Kubernetes, CI/CD
pipelines, Infrastructure as Code, or similar DevOps tools is a strong
advantage.</span></span></span></li><li><span><span><span>Experience with Oracle Hospitality (both on-premises
and cloud) is highly desirable.</span></span></span></li><li><span><span><span>A proactive mindset with excellent
problem-solving skills and a passion for building reliable, scalable
technology.</span></span></span></li><li><span><span><span>A professional, Insta-Worthy Appearance,
always adhering to FIVE's Grooming Standards and maintaining a polished,
'FIVE-Styled' demeanour.</span></span></span></li><li><span><span><span>A hands-on attitude, fuelled by a
'Can-Do!' Spirit.</span></span></span><br></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Build, deploy,
and manage cloud infrastructure and high-scale applications.</span></span></span></li><li><span><span><span>Own and optimize
networking across cloud and on-premises environments.</span></span></span></li><li><span><span><span>Monitor
performance, uptime, and security, proactively resolving issues before they
impact operations.</span></span></span></li><li><span><span><span>Improve
infrastructure through automation, DevOps best practices, and continuous
optimization.</span></span></span></li><li><span><span><span>Manage core IT
infrastructure, networking equipment, servers, and enterprise hardware.</span></span></span></li><li><span><span><span>Partner with
software engineers, internal stakeholders, and technology vendors to build,
deploy, and scale modern technology platforms.</span></span></span></li></ul><p><b><u><span><span>The Team</span></span></u></b></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing,
and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the
distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for
our Guests that keeps them Coming Back for More. If you Dream of being
surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable
Moments that last a Lifetime – then Look No Further and Unleash your Next-Level
Potential.</span></span></p><br><p><b><u><span><span>Sustainable Indulgence at FIVE</span></span></u></b></p><br><p><span><span>FIVE curates
world-class Entertainment and Luxury Living while Championing Environmental
Stewardship. Driven by its core millennial base, FIVE has aligned to lead the
way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy
Experiences within an Environmentally and Socially Responsible Framework.</span></span></p><br><p><b><u><span><span>An Equal
Opportunity Employer </span></span></u></b></p><br><p><span><span>The FIVE Tribe represents over 80
nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is
Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity
Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE
list of Large Organisations, the FIVE Tribe is more than a group of people
working together – it is a Family bonded by common Values and Goals,
Celebrating People, Culture and Diversity. </span></span></p><br><p><b><u><span><span>About FIVE Hotels and
Resorts</span></span></u></b></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being
Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish
Destinations in the Middle East and Europe are the epitome of Glamour and
Experiential Luxury, offering boundary-breaking Experiences at FIVE’s
award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part
of the Accomplished FIVE Tribe, you will be part of a group of High Achievers
who Fearlessly Challenge Conventions on a Global Stage.</span></span></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span></p><br><br> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>ABOUT US | Whiteshield is a global advisory firm operating at the intersection of strategy, public policy, and digital transformation.<br> We partner with governments and leading enterprises to design and deliver initiatives that drive economic competitiveness, digital enablement and long-term growth.<br> Our work combines strategic advisory with hands-on execution.<br> Unlike traditional consultancies that focus solely on recommendations we remain engaged through implementation ensuring transformation is not only designed but realised.<br> As our digital portfolio continues to expand we are strengthening our technical support capability to ensure the products and platforms we deliver remain reliable, scalable and provide exceptional experiences for our clients and end users .<br> WHERE YOU FIT IN | We are looking for a Technical Product Support Engineer to act as the bridge between engineering, operations, and users.<br> You will be responsible for investigating issues, diagnosing defects and ensuring incidents are effectively resolved.<br> This is not a traditional IT helpdesk role.<br> You will work closely with software engineers and product teams using technical tools and analytical skills to understand root causes and drive resolution.<br> You will be comfortable navigating databases, reviewing logs, reproducing bugs and supporting deployments across multiple environments.<br> You will need to thrive in fast-paced environments, enjoy solving complex problems and have a passion for delivering high-quality digital experiences.<br> WHAT YOU WILL DO | ❖ Investigate and troubleshoot application issues, defects and incidents ❖ Reproduce bugs and work with engineering teams to identify root causes ❖ Analyse logs, APIs, databases and system behaviour to support issue resolution ❖ Monitor application health and proactively identify risks and trends ❖ Support software releases and post-deployment activities ❖ Manage technical escalations and ensure issues are resolved within agreed timelines ❖ Collaborate with Product, Engineering, QA and Operations teams to improve system stability ❖ Document findings, root causes and solutions to build knowledge storehouses ❖ Support continuous improvements to support processes and operational practices ❖ Contribute to incident reviews and help prevent recurring issues ❖ Provide technical insights and recommendations to improve product reliability and user experience OUR CORE TECH STACK (Flexible) | ❖ Backend: C# / .<br>NET / Python ❖ Frontend: React / Next.<br>js ❖ Databases: MSSQL, PostgreSQL, Elasticsearch, MongoDB ❖ Cloud: Azure or Google Cloud ❖ Dev Tools: Git, Docker, CI/CD pipelines ❖ Ticketing and Collaboration: Jira, Azure DevOps, Confluence, Teams WHAT WILL MAKE YOU SUCCESSFUL | The successful candidate enjoys operating in a fast-moving environment where no two days are the same.<br> They remain composed under pressure, adapt quickly to changing priorities and take pride in staying one step ahead.<br> They are resourceful, dependable and confident working with senior leaders and external stakeholders while maintaining the highest levels of professionalism and confidentiality.<br> PERKS AND OPPORTUNITIES | Accelerated Career Trajectory We operate a performance-driven environment with clear progression pathways Seamless Relocation For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.<br> Supporting Your Performance We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.<br> Helping Teams Perform We work on complex high-impact engagements that demand intensity and ownership.<br> At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.<br> WHAT YOU’LL BRING | ❖ 3-6 years of experience in Application Support, Product Support, Technical Support, Software Engineering or DevOps roles ❖ Strong troubleshooting and analytical skills ❖ Experience working with APIs, logs and databases ❖ Ability to write SQL queries and investigate data issues ❖ Familiarity with REST APIs and tools such as Postman ❖ Understanding of software development lifecycles and Agile delivery practices ❖ Experience working with ticketing systems and incident management processes ❖ Strong communication skills and the ability to collaborate across technical and non-technical teams ❖ A proactive mindset with a strong sense of ownership and accountability Bonus Points For: ❖ Experience supporting enterprise or government digital platforms ❖ Familiarity with .<br>NET applications and Azure environments ❖ Experience with monitoring tools such as Application Insights, Grafana or Kibana ❖ Exposure to CI/CD pipelines and release management ❖ Scripting experience with Python or PowerShell ❖ Previous consulting or client-facing experience</span> </div>
Accelleron
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span><span>Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. </span></span><span><span>You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.</span></span></b></p><br><p><br><b>Summary:</b></p><br><p>The Customer Support Specialist - Commercial is responsible for managing assigned customer service orders and contracts and ensuring seamless execution of commercial operations across the full order lifecycle, from enquiry to delivery and invoicing. The role supports commercial activities across the Local Unit based in Dubai, covering multiple countries in the Middle East and a diverse customer base within a high‑volume, fast‑paced environment.</p><br><p>As the primary commercial interface for allocated accounts, the role drives timely communication, issue resolution, and high service quality. Working closely with cross-functional teams, the position ensures accurate order processing, strict adherence to trade compliance protocols, and consistent achievement of performance targets. The role also contributes to continuous improvement initiatives to enhance operational efficiency and customer satisfaction. This position reports to the Head of Operations and is permanent.</p><br><br><p><b>Your responsibilities:</b></p><br><ul><li><p>Execute and support daily commercial operations in the Middle East, including sales and purchase order processing in SAP and internal systems, ensuring accuracy and data quality.</p><br></li><li><p>Serve as the primary commercial interface for assigned customers and contracts, ensuring timely, professional communication and effective resolution of customer queries across the order lifecycle.</p><br></li><li><p>Coordinate closely with Sales, Operations, Logistics, Finance, and other internal stakeholders to ensure smooth order execution, proactive follow-up, and high customer satisfaction (UAE, the Middle East, the Head Office in Switzerland, etc.).</p><br></li><li><p>Support inter-station coordination and project-based commercial activities.</p><br></li><li><p>Manage and support commercial activities for Iraq-based customers and shipyard requirements in the Middle East, ensuring effective coordination, timely follow-up, and compliant order execution.</p><br></li><li><p>Contribute to continuous improvement by identifying process gaps and supporting optimization initiatives.</p><br></li><li><p>Monitor and deliver against assigned KPIs and performance targets.</p><br></li><li><p>Ensure strict adherence to trade compliance regulations while upholding the highest standards of safety, integrity, and ethical conduct.</p><br></li></ul><p><br><b>Your background:</b></p><br><ul><li><p>Minimum 5 years of experience in commercial support or sales support roles with direct customer interaction in a technical/industrial environment.</p><br></li><li><p>Strong techno-commercial acumen with a customer-centric approach and a drive for continuous improvement.</p><br></li><li><p>Good understanding of commercial end-to-end processes, with experience in order handling, customer support, or service sales operations.</p><br></li><li><p>Prior exposure to marine, energy, or related industrial service sectors is an advantage.</p><br></li><li><p>Experience working in an international environment with cross-functional collaboration is an advantage.</p><br></li><li><p>Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt to changing requirements.</p><br></li><li><p>Fluency in English, with strong written and verbal communication skills, is required.</p><br></li><li><p>Arabic language fluency would be an added advantage.</p><br></li><li><p>Working knowledge of ERP/CRM systems (e.g., SAP) for order processing and customer support.</p><br></li><li><p>Degree or diploma in Engineering (Mechanical / Mechatronics preferred) or Business Administration.</p><br></li></ul><p><b><span><span>Your benefits:</span></span></b></p><br><ul><li><p><span><span>Attractive compensation & benefits</span></span></p><br></li><li><p><span><span>Employee Assistance Program</span></span></p><br></li><li><p><span><span>Global Parental Leave Program</span></span></p><br></li></ul><br><p><b>We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website <span><span><span><span><span>accelleron.com</span></span></span></span></span>.</b></p><br><p>Accelleron Data Privacy Statement:<span><span><span><span><span><span>accelleron.com/privacy-notice/candidate</span></span></span></span></span></span></p><br><p><span><b>Job Family Group:</b></span></p><br>Marketing, Sales, Product Management </div>
UAE - Abu Dhabi Emirate
Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.
Confidential
UAE
<p class="MsoNormal" style="background-color:white;margin-right:18.75pt;text-align:right;vertical-align:bottom;" dir="RTL"><span style="color:#C00000;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span lang="AR-SA"><strong><u>Educational qualifications and years of experience:</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="margin-left:120px;margin-right:61.25pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:right;text-indent:-21.25pt;" dir="RTL"><span style="font-family:Symbol;font-size:11.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span style="font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Bachelor's degree in Innovation Management, or Business Administration, or Public Administration, or Future Studies, or Data Analytics, or Economics, or Engineering, or Computer Science, or Artificial Intelligence, or any related field.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:120px;margin-right:61.25pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:right;text-indent:-21.25pt;" dir="RTL"><span style="font-family:Symbol;font-size:11.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span style="font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-bidi-language:AR-AE;mso-spacerun:yes;" lang="AR-AE"> </span><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Prefer professional certifications in enterprise innovation, foresight, data analytics, knowledge management, or artificial intelligence.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:120px;margin-right:61.25pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:right;text-indent:-21.25pt;" dir="RTL"><span style="font-family:Symbol;font-size:11.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span style="font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Hands-on experience of (3–5) years in institutional innovation, foresight, and requirements </span><span style="mso-bidi-language:AR-AE;" lang="EN-US" dir="LTR">ISO 56001</span><span style="mso-bidi-language:AR-AE;" lang="AR-AE">.</span><span style="mso-bidi-language:AR-AE;mso-spacerun:yes;" lang="AR-AE"> </span></span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:120px;margin-right:61.25pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:right;text-indent:-21.25pt;" dir="RTL"><span style="font-family:Symbol;font-size:11.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span style="font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Knowledge of Dubai Government Excellence Programme, and Dubai Government trends in this area.</span></span></p><p class="MsoListParagraphCxSpLast" style="margin-left:120px;margin-right:61.25pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:right;text-indent:-21.25pt;" dir="RTL"><span style="font-family:Symbol;font-size:11.0pt;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US"> </span></span><span style="font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Experience in a government entity or a consultancy firm working with government bodies.</span></span></p>