AccorHotels jobs
457
Jobs Found
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Ensure all F & B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person.</li><li>Perform as per Rixos standards.</li><li>Be fully aware of the Rixellence for the day</li><li>Proper grooming at all times</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li><li>To have a excellent knowledge of all F&B outlets, hotel facilities, hours of operation, shops and ball rooms.</li><li>To be well informed about special functions and events held in the hotel on a daily basis.</li><li>To maintain professional confidentiality and never disclose any secrets pertaining to the Company.</li><li>To ensure that the product standards are followed as trained.</li><li>When on a phone with a guest, to address a guest (in accordance with the time ) either by good morning, good afternoon or good evening.</li><li>Repeats the guest’s orders and call the guest by/her surname by finding out from guest list or from telephone.</li><li>Responsible for opening and closing the check.</li><li>To have knowledge of what is being held at the hotel such as banquets, festivals, food promotion, etc.</li><li>Full knowledge of menu items</li><li>Clean the order taker’s booth.</li><li>Follows the standard orders of the long stay guests.</li><li>To use guest names whenever appropriate.</li><li>Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.</li><li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned.Assist in Task Force Teams for new openings.</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li></ul><br>Qualifications<br><br><ul><li>Excellent communication and organizational skills</li><li>Must be responsible & reliable</li><li>Work well under pressure in a fast paced environment</li><li>Must be able to work well in a team environment</li><li>Previous F&B experience an asset, but not required</li><li>Previous Micros experience an asset, but not required (training provided)</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join us at Accor, where life pulses with passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><br><br>Job Description<br><br><ul><li>Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition</li><li>Assist the Front Office Manager in all aspects of his/her duties</li><li>Ensure repeat guests and other VIPs receive special attention and recognition</li><li>Control room availability, room types, accuracy of room count and rate categories</li><li>Maximize occupancy, revenue & average rate while maintaining high service standards</li><li>Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to</li><li>Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met</li><li>Be aware of credit policies and procedures and liaise closely with the Finance Department to ensure that credit procedures are properly carried out</li><li>Know system recovery procedures</li><li>Developed and executed training programs for staff, enhancing service consistency and team performance, contributing to improved guest satisfaction and service consistency.</li><li>Verifying daily loyalty program points using HotelLink and ACDC platforms, ensuring all eligible guests receive their points and making adjustments as necessary.</li><li>Ensured full brand compliance through regular audits, SOP enforcement, and ongoing team coaching to maintain operational standards.</li><li>Acted as the main escalation point for guest issues, ensuring timely resolution of complaints and maintaining high guest satisfaction scores.</li><li>Train, guide & support the team in providing outstanding guest welcoming and experiences.</li></ul><br>Qualifications<br><br><ul><li>Good organisational skills</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership & communication skills</li><li>Previously working in Accor is a plus</li><li>Knowledge of opera property Management System</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Front Office Operations</li><li>Must be a self-starter, coach & mentor who can motivate the Team to perform their best</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Performs all managerial functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kid s Club Attendants, training, performance</li><li>Schedules Kids Club Attendants to meet current Kid s Club Budget as assigned by Service</li><li>Attends all club staff meetings</li><li>Keep Assistant Entertainment Manager or Entertainment Manager informed daily of all extraordinary or unusual conditions and situations. Contact supervisor to assist with handling of special</li><li>Performs other duties as requested by Entertainment Manager/Director of Entertainment </li><li>Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information</li><li>Ensures that all parents receive copies of the Kid s Club</li><li>Ensures that all members utilizing Kid s Club have paid for the</li><li>Ensures that the Kid s Club area is clean and maintained according to set</li><li>Ensures that all toys and other objects are clean and Ensures the safety of children in Kid s club area. Follow all safety</li><li>Ensures that all Kid s club staff maintains current CPR certification for all ages</li><li>Reports incidents according to company policy and submits completed incident reports to the Service</li><li>Assists Entertainment Manager with all member concerns regarding Kid s Club</li><li>Trains all Kid s Club attendants to perform duties according to company policy.</li><li>Provides care to children including paging the parent or guardian to change soiled diapers, cleaning soiled clothing and accessories, attending to their personal needs, and similar</li><li>Disciplines children and recommends or initiates other measures to control</li><li>Develops and implements activities for the Center attention on the children s needs and safety at all times.</li><li>Project a positive friendly and caring attitude at all times while interacting with children and their</li><li>Provide parents or guardians information of the child s behavior and any unusual occurrence or activity involving their child.</li></ul><br>Qualifications<br><br><ul><li>Has 2-3 years managerial role experience, preferably on the same role in a 4-5 star Hotel.</li><li>Flexibility to respond to a range of different work situations</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Register and process check in for all arrivals.</li><li>Handle guest check outs efficiently and professionally.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message, mail and package to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in a accordance with policies and procedurres.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Ensures that all guests are greeted on arrival & departure of the hotel.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations</li><li>Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Review and update Logbook</li><li>Check equipments</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>Oversee the day to day operations</li><li>Report regularly on happening to Asst. FO/FOM</li><li>Fire Procedure</li><li>First Aid Procedures</li><li>Handle guest complaints and report to manager</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Minimum 1 year in a similar role in 4-5 star Hotel</li></ul><br>Additional Information<br><br><ul><li><p><strong>What is in it for you:</strong></p><br></li><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Orientation of Engineering Area</li><li>Maintains the resort swimming pool and water fountain network always at best conditions.</li><li>Ensures the application and the execution of a good preventive maintenance program for related equipment and machineries.</li><li>Add the chemicals as instructed by the pool supervisor.</li><li>Carry out analysis of pool balance parameters daily and record them in the operational log sheets for reference of Pool supervisor.</li><li>Is responsible for the maintenance of swimming pool interior lights.</li><li>Is responsible for minor electrical maintenance of swimming pool pump stations.</li><li>Timely updates the preventive maintenance program to the Pool supervisor.</li><li>Use all necessary precautions regarding the manipulation of chemical products.</li><li>Lead the Pool Attendants on site for an efficient pool maintenance daily basis.</li><li>Ensures recommended health and hygiene conditions of swimming pool at all times.</li><li>Maintains the cleanliness of the work place and pump stations ensures the self and environmental safety. Also ensures safety of Pool Attendants.</li><li>Maintain good work relations with the pool team to cater to the off hours guest demands.</li></ul><br>Qualifications<br><br><ul><li>Education: Diploma / Certificate in in Mechanical or Electrical. </li><li>Experience: Minimum 3 years in a similar role. </li><li>Good command in English</li><li>Luxury hotel experience is a plus</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Novotel & Ibis Abu Dhabi Gate Hotels</strong></p><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Responsible for the cleanliness and sanitizing of all surfaces.</li><li>Keeping floors and work areas clear of hazards and obstruction.</li><li>Responsible of the operation of kitchen cleaning equipment.</li><li> Must be able to compute chemical usage. </li><li> Standing up and moving about in the kitchen or other designated areas, handling objects, products, chemicals, cleaning supplies and utensils. </li><li> A working knowledge of equipment and associated chemicals.</li><li>Understanding of food safety and hygiene.</li><li>Passionate about maintaining a clean and safe working environment.</li></ul><br>Qualifications<br><br><ul><li>High school education certificate. </li><li>Organized and a great team player.</li><li>Previous experience as kitchen steward, preferably with hotels or restaurants.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>Commis II</strong><br>Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.<br><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Recognizes good quality products and presentation</li><li>Assist the Chef de Partie & Demi Chef, Commis I in the production of the mis-en-place for the elaboration of all menus according to standard recipes</li><li>Attends meetings and training sessions organized by the Hotel management for the position</li><li>To achieve high quality production all over cost control</li><li>Manages time effectively, by meeting deadlines on time</li><li>Assist the Demi Chef de Partie in the production and distribution of food items according to requirement</li><li>Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations</li></ul><br>Qualifications<br><br><ul><li>Formal culinary Diploma or equivalent certificate.</li><li>Minimum 2 years experience as Commis chef in a large international class hotel.</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepares, and serves coffee drinks by following prescribed recipes and preparation techniques for coffee drinks.</li><li>Maintain inventory of supplies such as coffee beans, cups, and syrups</li><li>Operate all equipment, including espresso machines, grinders, and blenders</li><li>To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.</li><li>To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li><li>To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.</li><li>To perform opening and closing procedures established for the place of work as assigned.</li><li>To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.</li><li>To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.</li><li>To ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>To handle guest enquiries in a courteous and efficient manner.</li><li>To monitor operating supplies and reduce spoilage and wastage.</li><li>To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.</li><li>To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>To provide friendly, courteous and professional service at all times.</li><li>To maintain good working relationships with colleagues and all other departments.</li><li>To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>To comply with local legislation as required.</li><li>To respond to any changes in the department as dictated by the needs of the hotel.</li><li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>To attend training and meetings as and when required.</li></ul><br>Qualifications<br><br><ul><li>Food & Beverage Operational Standards, Policy & Procedure Adherence</li><li>Diploma or degree in vocational hospitality</li><li>1-2 years experience in 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do. </p><br><p>Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #Hospitality is a work of Heart"</p><br><br>Job Description<br><br><ul><li>Supervising, coordinating and participating in the preparation of mise en place cooking for all F&B outlets.</li><li>Controls freshness, preparation techniques and storage of goods used.</li><li>To check Demi Chefs / Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>To assist the Chef de Cuisine in composing new recipes and menu ideas.</li><li>Order and turnover of products in his section through daily inventory lists.</li><li>Controls cooking procedures, portioning, garnishing and presentation of all dishes.</li><li>Keeps effective contacts with colleagues of other departments.</li><li>Is involved on other tasks and cooperates in special projects when required.</li><li>Sets up work rosters of his section in consultation with the Sous-Chef.</li><li>Allocates different tasks according to the mise en place list.</li><li>To consistently provide and maintain the highest standard of guest care and service.</li><li>To maintain a high standard of personal hygiene and grooming at all times.</li><li> able to demonstrate their application consistently.</li><li>To have a good knowledge of all Rixos the Palm Dubai facilities and be able to answer guest questions in a quick, polite and helpful manner.</li><li>To act on your responsibilities for Health and Safety at work.</li></ul><br>Qualifications<br><br><ul><li>Minimum of 2-4 years’ experience in 5* hotel.</li><li>Excellent communication skills, both written and verbal required.</li><li>Be committed to exceeding guest expectations</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Promote and ensure guest satisfaction through prompt, courteous service and strong team leadership, maintaining a positive image in all guest interactions</li><li>Manage floor operations efficiently, ensuring all operating standards align with the Departmental Operations Manual and established service levels</li><li>Assign responsibilities to team members and monitor their performance to maintain service quality and outlet standards</li><li>Maintain the outlet's cleanliness and organisation in both front and back of house areas, liaising with Housekeeping and Stewarding to ensure cleaning schedules are adhered to</li><li>Handle all guest complaints, requests, and enquiries regarding food, beverage, and service with professionalism and discretion</li><li>Oversee inventory management, including monthly and quarterly checks on operating equipment and supplies, and control requisitioning and storage procedures</li><li>Liaise with Kitchen and Beverage departments on daily operations, quality standards, and promotional activities</li><li>Ensure strict adherence to cashiering procedures and financial controls</li><li>Maintain effective working relationships with all departments and contribute to departmental communications meetings</li><li>Undertake reasonable tasks as assigned by the Food and Beverage Department and perform all duties with maximum efficiency and productivity</li></ul><br>Qualifications<br><br><ul><li>Has 3-4 years' experience in 4-5 star Hotel</li><li>High School/Diploma or Degree in vocational hospitality</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>DELANO Dubai</strong></p><br><p>Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.</p><br><p>Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. </p><br><br>Job Description<br><br><p>As Director of Marketing, you will be responsible for leading the hotel's overall marketing strategy, ensuring every guest touchpoint reflects the distinctive Delano brand.</p><br><p>Reporting to the General Manager and working closely with Regional Marketing, Revenue, Sales and Operations teams, you will develop integrated marketing strategies that build brand awareness, drive revenue and create meaningful cultural relevance.</p><br><p>This role requires a commercially minded leader with exceptional creative instincts, deep understanding of luxury hospitality and lifestyle brands, and a strong network across media, fashion, art, entertainment and the UAE luxury landscape.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Brand Leadership</strong></p><br><ul><li>Champion and protect the Delano brand across every channel and guest touchpoint.</li><li>Lead the development of the annual marketing strategy aligned with business objectives.</li><li>Ensure consistency in visual identity, storytelling and tone of voice.</li><li>Position Delano Dubai as a market-leading luxury lifestyle destination.</li></ul><p><strong>Marketing Strategy</strong></p><br><ul><li>Develop and execute integrated marketing campaigns supporting rooms, restaurants, bars, spa and events.</li><li>Drive awareness, market share, guest acquisition and revenue.</li><li>Build seasonal campaigns, product launches and brand initiatives.</li><li>Identify emerging market trends and guest behaviours to maximise commercial opportunities.</li></ul><p><strong>Digital & Content</strong></p><br><ul><li>Oversee all digital marketing activities including website, CRM, email marketing, SEO/SEM and paid media.</li><li>Lead content strategy across owned and earned channels.</li><li>Ensure all photography, videography and creative assets reflect Delano's elevated aesthetic.</li><li>Drive social media strategy in partnership with the Social Media Manager.</li></ul><p><strong>PR & Communications</strong></p><br><ul><li>Lead the hotel's PR strategy alongside appointed agencies.</li><li>Build relationships with international, regional and local media.</li><li>Secure impactful editorial coverage and thought leadership opportunities.</li><li>Oversee crisis communications where required.</li></ul><p><strong>Partnerships & Experiences</strong></p><br><ul><li>Develop strategic partnerships with luxury, fashion, design, wellness and cultural brands.</li><li>Create signature brand activations that generate conversation and strengthen Delano's positioning.</li><li>Build relationships with key opinion leaders, influencers and tastemakers aligned with the brand.</li></ul><p><strong>Commercial Performance</strong></p><br><ul><li>Manage the annual marketing budget and ROI.</li><li>Analyse campaign performance and guest insights.</li><li>Work closely with Revenue Management and Sales to maximise demand and profitability.</li><li>Present regular performance reports with actionable recommendations.</li></ul><p><strong>Leadership</strong></p><br><ul><li>Inspire and develop a high-performing marketing team.</li><li>Foster collaboration across departments.</li><li>Mentor direct reports and encourage creativity, accountability and innovation.</li><li>Build a culture of excellence that reflects Delano's values.</li></ul><br>Qualifications<br><br><p><strong>Experience</strong></p><br><ul><li>Bachelor’s degree in Marketing, Communications, Business or a related field.</li><li>8 - 10 years’ progressive marketing leadership experience within luxury hospitality or premium lifestyle brands.</li><li>Proven track record leading marketing for a luxury hotel or internationally recognised lifestyle brand.</li><li>UAE or GCC experience preferred; pre-opening experience highly advantageous.</li><li>Strong commercial and strategic mindset, with the ability to balance brand vision and business performance.</li><li>Deep expertise in luxury brand positioning, storytelling and creative direction.</li><li>Strong understanding of digital marketing, CRM and performance marketing.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Strong analytical and financial acumen, with a data-informed approach to decision making.</li><li>Established network across luxury media, fashion, influencers and lifestyle partners.</li><li>Ability to thrive in a fast-paced, entrepreneurial environment.</li><li>Demonstrated experience in leading teams, developing talent, and fostering a culture of empowerment, inclusivity and innovation.</li><li>Leadership style that unites, inspires and elevates team performance across both guest experience and business outcomes.</li><li>A genuine passion for purpose-driven hospitality and culturally relevant brand building.</li></ul><p><strong>What We're Looking For</strong></p><br><p>We're looking for someone who understands that luxury is felt rather than announced.</p><br><p>Someone who can build brands that become part of culture, create campaigns that inspire conversation, and lead with quiet confidence. You combine creativity with commercial thinking, elegance with precision, and bring an instinctive understanding of what makes Delano unlike anywhere else.</p><br><p>You are also naturally connected within the world of luxury, fashion and culture - able to open doors, build meaningful relationships and place the brand at the centre of relevant conversations.</p><br><br>Additional Information<br><br><p><strong>What awaits you...</strong></p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Job Description<br><br><p>We are seeking a dynamic and results-driven Assistant Director of Sales to join our team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will partner with the Director of Sales to drive revenue growth, expand our client base, and establish our organization as a market leader. You will combine strategic vision with hands-on execution, leading sales initiatives while mentoring team members and fostering a collaborative, innovative sales culture. This position offers the opportunity to make a meaningful impact on our business performance while developing your leadership capabilities in a fast-paced, customer-focused environment.</p><br><ul><li>Collaborate with the Director of Sales to develop and execute comprehensive sales strategies that align with organizational goals and market opportunities across all business segments</li><li>Lead and mentor sales team members, providing coaching, performance feedback, and professional development opportunities to maximize individual and team productivity</li><li>Identify emerging business trends, market opportunities, and competitive insights to inform strategic recommendations and drive continuous business improvement</li><li>Manage a portfolio of key accounts while actively prospecting and developing new business opportunities that expand our client base and revenue streams</li><li>Develop and present detailed sales proposals and action plans to the Director of Sales on a monthly and quarterly basis, supported by thorough market analysis and financial projections</li><li>Oversee pricing strategies and budget allocation in collaboration with the revenue management team, providing clear rationale and data-driven analysis throughout the operating year</li><li>Organize and execute strategic sales trips and client familiarization events, ensuring effective relationship building and opportunity identification in target markets</li><li>Maintain and cultivate relationships with government authorities, tourism boards, and industry stakeholders to enhance organizational visibility and identify commercial opportunities</li><li>Monitor and analyze sales performance metrics, revenue targets, and key performance indicators to track progress against goals and implement corrective actions as needed</li><li>Participate actively in industry forums, trade shows, and business functions as a company spokesperson, representing the organization and promoting our brand positioning</li><li>Oversee online distribution channels and manage relationships with third-party partners and online travel agencies to optimize market reach and revenue generation</li><li>Support the events and operations teams by identifying synergies, monitoring performance, and incorporating business development opportunities into overall organizational strategy</li><li>Contribute to the recruitment and screening of new sales associates, ensuring alignment with team culture and performance standards</li><li>Practice professional account qualification consistently, evaluating client needs, budget parameters, space requirements, and competitive positioning to maximize sales effectiveness</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Sales, Business Administration, Hospitality Management, Tourism, or related field</li><li>Minimum 2 years of experience in a sales management or assistant director capacity, or minimum 3 years of progressive experience in sales, account management, or business development</li><li>Proven track record of achieving and exceeding sales targets and revenue goals through strategic planning and execution</li><li>Strong proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software platforms</li><li>Demonstrated expertise in financial analysis, budget management, and revenue forecasting</li><li>Excellent interpersonal and communication skills with the ability to build and maintain relationships at all organizational levels</li><li>Advanced analytical and problem-solving capabilities with strong attention to detail and data-driven decision-making</li><li>Leadership experience with the ability to motivate, mentor, and develop team members in a collaborative environment</li><li>Strategic thinking and business acumen with the ability to identify market opportunities and develop innovative solutions</li><li>Strong negotiation and consultative selling skills with a customer-focused mindset</li><li>Proficiency in market analysis, competitive positioning, and sales forecasting methodologies</li><li>Excellent time management and organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Flexibility and adaptability in a dynamic, fast-paced business environment</li><li>Fluency in English (reading, writing, and oral communication); additional language proficiency is a plus</li><li>Willingness to travel as required for business development and client relationship management</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.</li><li>To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li><li>To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.</li><li>To perform opening and closing procedures established for the place of work as assigned.</li><li>To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.</li><li>To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.</li><li>To ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>To handle guest enquiries in a courteous and efficient manner.</li><li>To establish a rapport with guests maintaining good customer relationship.</li><li>To monitor operating supplies and reduce spoilage and wastage.</li><li>To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.</li><li>To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>To provide friendly, courteous and professional service at all times.</li><li>To maintain good working relationships with colleagues and all other departments.</li><li>To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>To comply with local legislation as required.</li><li>To respond to any changes in the department as dictated by the needs of the hotel.</li><li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>To attend training and meetings as and when required.</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in vocational hospitality</li><li>Fresher or 1year experience in 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Respond to guest requests for special arrangements or services. </li><li>Co-operation with hotel’s Departments for any internal requests. </li><li>Show fullest cooperation and respect within the team and other departments </li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities </li><li>Create and coordinate work schedules and assign posting positions, maximizing coverage and optimizing efficiency at all times. </li><li>Record guest requests for luggage and valet service and train employees on venue features and services. </li><li>Ensuring the driveway, lobby, entrance and baggage storage areas are clean and presentable. </li><li>Conducting performance reviews and ensuring that all equipment and supplies are working properly</li><li>Set an example for employees by being present and working during peak business periods and events. </li><li>Ability to organize, manage and supervise the delivery and retrieval of luggage and the fast and efficient parking of cars during large events, such as parties and weddings. </li><li>Coordinate luggage deliveries and distribute pertinent guest arrival and departure details to team members. </li><li>Supervising Bellmen, transferring and storing guest luggage and responding to guest requests</li><li>Inspect guest rooming standards and acquaint guests with rooms and their features. </li><li>Guiding and directing valet parking operations to ensure services are in alignment with guest expectations and established standards. </li><li>Supervise the activities directly related to providing valet parking-related services while ensuring the safety and security of all vehicles. </li></ul><br>Qualifications<br><br><ul><li>Maintain confidentiality of proprietary materials and information. </li><li>Follow company and department policies and procedures. </li><li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. </li><li>Co-ordination with any internal departments as & when the need arises. </li><li>Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur. </li><li>Preferably has experience in the same role in a 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP gussets to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently & courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>Check VIP rooms after amenities are placed.</li><li>Coordinate with the lobby manager regards arrival & departure transport arrangements for the day.</li><li>File daily guest relations report and documents systematically.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and talented Bartender to join our team in the hotel industry in the UAE. The Bartender will be responsible to the following key job responsibilities:</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><ul><li>Mix and serve alcoholic and non-alcoholic drinks according to recipes or customer preferences.</li><li>Ensure drinks are served in proper glassware with appropriate garnishes.</li><li>Maintain knowledge of drink recipes, new trends, and popular cocktails.</li><li>Greet and interact with customers in a friendly, engaging, and professional manner.</li><li>Take drink and food orders from customers and serve them promptly.</li><li>Handle customer complaints and resolve issues efficiently and courteously.</li><li>Maintain a clean and organized bar area.</li><li>Restock supplies (alcohol, mixers, garnishes, glassware) and ensure all inventory is properly maintained.</li><li>Check customer IDs to verify legal drinking age and comply with local alcohol laws.</li><li>Monitor and manage bar tabs, collect payments, and issue change.</li><li>Handle cash, credit card transactions, and tips accurately.</li><li>Balance cash drawers at the end of shifts and report any discrepancies.</li><li>Ensure all beverages are served responsibly, in compliance with local laws regarding alcohol service.</li><li>Refuse service to customers who appear intoxicated or disruptive.</li><li>Follow health and safety protocols for food and beverage handling.</li></ul></li></ul><p><strong>Additional Duties:</strong></p><br><ul><li><ul><li>Assist with bar setup and breakdown for special events or private parties.</li><li>Help maintain cleanliness of the restaurant, bar area, and surrounding environment.</li><li>Stock and clean glassware, equipment, and utensils.</li><li>Participate in promotional activities and upsell drinks or special offers to customers.</li></ul></li></ul><br>Qualifications<br><br><ul><li>Average reading, writing and oral proficiency in the English language</li><li>Good communication and customer contact skills; good problem resolution skills</li><li>Basic F&B product knowledge</li><li>Previous experience in bartending or a related field preferred</li><li>Team player with strong interpersonal skills and attention to detail</li><li>Ability to multitask in a fast-paced environment and maintain focus on customer service.</li></ul><br>Additional Information<br><br><p>Additional Language is an added advantage.</p><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Lead, supervise, and motivate the spa therapist team to deliver outstanding guest experiences.</li><li>Ensure all treatments are performed according to brand standards and established protocols.</li><li>Monitor therapist performance, productivity, and service quality.</li><li>Conduct training, coaching, and performance evaluations for team members.</li><li>Handle guest feedback and resolve any service-related concerns professionally.</li><li>Assist in scheduling therapists based on business levels and treatment bookings.</li><li>Ensure cleanliness, hygiene, and safety standards are maintained at all times.</li><li>Support inventory control and proper usage of spa products.</li><li>Promote spa services and retail products to maximize revenue.</li><li>Assist Spa Manager with daily reports and operational tasks when required.</li></ul><br>Qualifications<br><br><ul><li>Certified Spa Therapist with recognized qualifications.</li><li>Minimum 3–5 years of experience in a spa environment, with leadership experience preferred.</li><li>Strong knowledge of massage techniques, facials, and body treatments.</li><li>Excellent communication and interpersonal skills.</li><li>Leadership and team management abilities.</li><li>Customer-focused with strong problem-solving skills.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Ennismore is a global collective of entrepreneurial and founder-built hospitality brands, creating some of the world's most exciting hotels, restaurants, resorts and lifestyle destinations. We bring together creativity, culture and community to deliver experiences that guests genuinely love. As part of Accor, Ennismore combines the agility of a lifestyle company with the scale and strength of a global hospitality leader.</p><br><br>Job Description<br><br><p>At Ennismore, we create exceptional destinations and experiences that bring our brands to life. As VP, Design & Technical Services MEAIT, you will lead the design and technical development of our growing portfolio across the Middle East, Africa, India and Turkey, ensuring every project reflects the unique vision, creativity and operational excellence that define Ennismore.</p><br><p>Working closely with owners, development teams and our global brand experts, you will oversee projects from concept through to opening, ensuring design integrity, brand compliance, commercial success and on-time delivery.</p><br><p>What You'll Do</p><br><ul><li>Lead the delivery of Hotel Consultancy Services Agreements (HCSA) and Technical Services Agreements (TSA) across multiple development projects throughout the region.</li><li>Manage the regional Design & Technical Services team, departmental budget and P&L performance.</li><li>Partner with Global Brand Design, F&B, Wellness and other specialist teams to bring each brand's vision to life.</li><li>Develop comprehensive project briefs, including spatial planning, programming, design direction and overall guest experience concepts.</li><li>Review and optimise layouts and space planning for both new-build and refurbishment projects to maximise operational efficiency and guest experience.</li><li>Recommend, evaluate and approve external design consultants and project partners.</li><li>Guide and influence design outcomes across architecture, interior design and related disciplines.</li><li>Coordinate the integration of Ennismore standards, specifications and technical requirements, including construction, MEP, OS&E and specialist equipment.</li><li>Support development teams with feasibility reviews, area scheduling, budgeting, property improvement plans and design presentations.</li><li>Review and approve design documentation throughout the project lifecycle, ensuring alignment with brand, operational and technical standards.</li><li>Lead mock-up review and approval processes, providing recommendations on materials, workmanship and construction quality.</li><li>Support projects through construction, testing, commissioning, defect inspections and final handover ahead of opening.</li><li>Partner closely with Operations to ensure annual opening targets are achieved.</li><li>Manage project governance and approval processes with Global Brand Design and Ennismore leadership at key project milestones.</li><li>Oversee fee collection and financial performance across the MEAIT D&TS function.</li><li>Maintain accurate project records, reporting and documentation across all active developments.</li><li>Build, mentor and inspire high-performing regional D&TS teams, providing the tools, support and leadership needed to drive innovation and excellence.</li><li>Carry out other duties as required by the Chief Growth Officer.</li></ul><br>Qualifications<br><br><ul><li>Minimum 10 years’ experience in a senior role managing D&TS team at luxury level for International hospitality operators specializing in Hospitality Project Design /Construction</li><li>Proven Experience in Full End to End Project Design Delivery along with understanding of high-end Food & Beverage delivery sequence & wellness high level knowledge.</li><li>Masters or Bachelor’s degree in architecture or Engineering related field</li><li>Experience in dealing with Owners, Operators, International and Local Design & Technical Consultants</li><li>Experience with Project Management, Drafting Software and Design Review Software packages preferred</li></ul><br>Additional Information<br><br><p><strong>What’s in it for you…</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Summary of General Duties:</strong></p><br><ul><li>Manages colleagues' transportation from Accommodation to Hotel and from Hotel to Accommodation </li><li>Cleaning and Maintenance of bus on regular basis</li><li>Review and update the Logbook.</li><li>Be smart, well-groomed and maintain a friendly and cheerful disposition all the times.</li><li>Report regularly on happening to Transportation /Employee Services Manager.</li><li>Maintain associate relations.</li><li>Resolve passenger's complaints in a good manner.</li><li>Ensure the services are up to the required standard.</li><li>Co-operation with hotel’s Departments Housekeeping, Engineering, F&B etc.</li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li></ul><p><strong>Main Duties and Responsibilities:</strong></p><br><ul><li>Pick up / Drop colleagues from accommodation to Hotel and from Hotel to Accommodation in a friendly and courteous manner.</li><li>Duties include operating and maintaining transportation vehicles with a focus on safety and passengers' courtesy.</li><li>Performing minor maintenance tasks on the vehicles when necessary.</li><li>Fueling the vehicle.</li><li>Ensuring that periodic scheduled vehicle maintenance is completed and reported.</li><li>Preparing trip reports.</li><li>Preparing accident and incident reports as necessary.</li><li>Providing other services as requested by management when not engaged in transportation service.</li><li>Should be familiar with the roads and landmarks in the UAE (Especially Dubai).</li><li>Should also be knowledgeable of all local rules of the road.</li></ul><p><strong>General/ Miscellaneous</strong></p><br><ul><li>Co-ordination and information with the Transportation Team Leader.</li><li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned</li></ul><p><strong>Special</strong></p><br><ul><li>Carry out any other reasonable task (which may not be stated here) as requested</li></ul><br>Qualifications<br><br><ul><li>Diploma or High school</li><li>Has 1 – 3 years experience in 4-5 star Hotel or UAE driving experience</li><li>Valid UAE driver license</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.</li><li>Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</li><li>Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.</li><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li><li>Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.</li><li>Review shift logs/daily memo books and document pertinent information in logbooks.</li><li>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, prepare and review written documents accurately and completely and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Comply with quality assurance expectations and standards.</li><li>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).</li><li>Maintain awareness of undesirable persons on property premises</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Follow company and department policies and procedures.</li><li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li><li>Co-ordination with any internal departments as & when the need arises. </li><li>Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the Concierge department in conjunction with the Rooms Division Manager / Director of Rooms, Director of HR and the L & D Manager.</li><li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>Assumes responsibility of Duty Manager when scheduled to do so.</li><li>Other duties as assigned.</li><li><span>Carry out any other reasonable task (which may not be stated here) as requested.</span></li></ul><br>Qualifications<br><br><ul><li>Good English language verbal communication skills </li><li>Ability to work cohesively with co-workers and managers as part of a team</li><li>Ability to be attentive to guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with hotel residents and patrons</li><li>Ability to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li>Preferably have experience in the same role in a 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>