AccorHotels jobs
449
Jobs Found
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10-minute drive from Dubai International Airport.</p><br><br>Job Description<br><br><p><strong>Waiter/Waitress</strong></p><br><p>As a Waiter/Waitress you are responsible for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Server you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.</p><br><p><strong>What’s in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies.</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul><p><strong>What you will be doing: </strong></p><br><ul><li>Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel</li><li>Greet & seat customers and serve them in a professional, discreet & personalized way</li><li>Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests</li><li>Consistently monitor quality of Food & Beverage being served</li><li>Practice good customer relations and attend to customer complaints / queries satisfactorily</li><li>Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment</li><li>Responsible for all service preparations before, during & after the service (mis-en-place)</li><li>Ensure minimum wastage, breakage and spoilage</li><li>Actively use up selling techniques to exceed Guest expectations and increase revenue</li><li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Previous experience in hospitality industry is preferred</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Additional language skills such as Arabic, French, Russian etc… is an asset</li></ul><p><strong>Physical Aspects of Position (include but are not limited to):</strong></p><br><ul><li>Constant standing and walking throughout shift</li><li>Occasional kneeling, pushing, pulling, lifting</li><li>Occasional ascending or descending ladders, stairs and ramps</li></ul><br>Additional Information<br><br><p><strong>Visa requirements:</strong></p><br><p>Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#HOSPITALITY IS A WORK OF HEART</strong></p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.</p><br><br>Job Description<br><br><p>To support the kitchen team in the preparation and production of high-quality meals for Heartists, ensuring consistent food quality, hygiene, presentation, and timely service in accordance with hotel standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Assist in the daily preparation, cooking, and presentation of meals for Heartists in the cafeteria.</li><li>Support the Chef in preparing breakfast, lunch, dinner, and special meals as per the daily menu.</li><li>Prepare ingredients by washing, peeling, cutting, portioning, and storing food items appropriately.</li><li>Ensure food is prepared according to approved recipes, portion sizes, and quality standards.</li><li>Maintain consistency in taste, quality, temperature, and presentation of food.</li><li>Assist with buffet setup, replenishment, and maintaining adequate food levels during meal periods.</li><li>Monitor food quality and freshness and immediately report any concerns to the Chef.</li><li>Follow proper food handling, storage, FIFO, and temperature-control procedures.</li><li>Maintain cleanliness and hygiene of the kitchen, equipment, workstations, and storage areas.</li><li>Ensure all food preparation areas comply with HACCP and hotel food safety standards.</li><li>Minimize food wastage through proper preparation, portion control, and storage.</li><li>Assist with receiving, checking, and storing food supplies when required.</li><li>Maintain a clean and organized mise en place throughout the shift.</li><li>Support other kitchen sections during busy periods as directed by the Chef.</li><li>Follow all hotel policies, procedures, and occupational health and safety standards.</li><li>Contribute to creating a positive <strong>Heart of the House</strong> dining experience for all Heartists.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Commis or in a professional kitchen is preferred.</li><li>Experience in a staff cafeteria, hotel, restaurant, or high-volume kitchen is an advantage.</li><li>Basic knowledge of food preparation and cooking techniques.</li><li>Knowledge of food hygiene and HACCP principles.</li><li>Ability to work efficiently in a fast-paced and multicultural environment.</li><li>Good teamwork and communication skills.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Comprehensive medical coverage as per company policy.</li><li>Enjoy meals on duty.</li><li>All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.</li><li>Enjoy special discounts at our restaurants and outlets.</li><li>Benefit from a wide range of learning opportunities and development programs through our Academy.</li><li>Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.</li><li>Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p><br><p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br><p><strong><em>Why work for Accor?</em></strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We are looking for a motivated and passionate <strong>Demi Chef de Partie</strong> to join the culinary team at <strong>Josephine, Rixos Premium Dubai, JBR</strong>.</p><br><p>The Demi Chef de Partie will support the Chef de Partie in the preparation, cooking and presentation of dishes while helping ensure that the highest standards of quality, hygiene and consistency are maintained throughout the kitchen operation.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Assist the Chef de Partie with the daily preparation and operation of the assigned kitchen section.</li><li>Prepare ingredients, mise en place and dishes according to established recipes and standards.</li><li>Ensure food is prepared and presented consistently and within the required service times.</li><li>Support the organization and readiness of the section before each service.</li><li>Monitor the freshness and quality of ingredients.</li><li>Follow correct storage, labeling, FIFO and food rotation procedures.</li><li>Assist in monitoring stock levels and communicate shortages to the Chef de Partie.</li><li>Support and guide Commis Chefs when required.</li><li>Maintain high standards of cleanliness, hygiene and food safety.</li><li>Follow HACCP, health and safety and company policies at all times.</li><li>Use kitchen equipment correctly and report any maintenance concerns.</li><li>Assist in controlling food waste and maintaining portion standards.</li><li>Support other kitchen sections during busy periods when required.</li><li>Maintain effective communication with the Chef de Partie, Sous Chef and culinary team.</li><li>Demonstrate willingness to learn and continuously develop culinary skills.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a <strong>Demi Chef de Partie</strong> or experienced Commis Chef within a hotel, premium restaurant or similar environment.</li><li>Good knowledge of basic and intermediate culinary techniques.</li><li>Understanding of food hygiene and kitchen safety standards.</li><li>Strong attention to quality and presentation.</li><li>Ability to work efficiently under pressure.</li><li>Positive attitude and strong teamwork skills.</li><li>Willingness to learn and develop within the culinary team.</li><li>Flexible to work shifts, weekends and public holidays.</li><li>Culinary qualification or professional training is an advantage.</li><li>Luxury hospitality or standalone restaurant experience is preferred.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We are looking for enthusiastic and committed <strong>Commis Chefs</strong> to join the culinary team at <strong>Josephine, Rixos Premium Dubai, JBR</strong>.</p><br><p>This is an excellent opportunity for developing culinary professionals who are passionate about food and eager to build their experience within a high-quality restaurant environment. The Commis Chef will support the senior kitchen team with preparation, cooking, cleanliness and the smooth daily operation of the kitchen.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Support the Chef de Partie and Demi Chef de Partie with daily food preparation and mise en place.</li><li>Prepare ingredients according to recipes, specifications and instructions from senior chefs.</li><li>Assist with the preparation and cooking of dishes during service.</li><li>Follow established portion sizes, recipes and presentation standards.</li><li>Ensure ingredients are properly stored, labeled and rotated.</li><li>Follow FIFO procedures and assist in reducing food waste.</li><li>Maintain cleanliness and organization of assigned work areas.</li><li>Clean and maintain kitchen equipment and utensils according to required standards.</li><li>Follow all food hygiene, HACCP, health and safety requirements.</li><li>Inform the Chef de Partie of any product shortages, quality concerns or equipment issues.</li><li>Support other sections of the kitchen when required.</li><li>Demonstrate a willingness to learn new techniques and continuously develop culinary knowledge.</li><li>Work collaboratively with the wider kitchen team to ensure smooth and efficient service.</li><li>Maintain a professional, positive and respectful attitude at all times.</li></ul><br>Qualifications<br><br><ul><li>Previous culinary experience in a hotel, restaurant or professional kitchen is preferred.</li><li>Basic knowledge of food preparation and kitchen operations.</li><li>Passion for cooking and willingness to learn.</li><li>Good attention to detail.</li><li>Ability to follow instructions accurately.</li><li>Strong teamwork and communication skills.</li><li>Ability to work in a fast-paced environment.</li><li>Good understanding of basic hygiene and food safety practices.</li><li>Flexible to work shifts, weekends and public holidays.</li><li>Culinary school graduates and candidates at the beginning of their professional culinary career are welcome to apply.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Under the general guidance of the Rooms Division Manager, the <strong>Front Office Manager</strong> is responsible for overseeing the daily operations of the Front Office teams. The Front Office Manager will ensure seamless guest experiences, upholding brand standards, and will lead a team focused on delivering exceptional hospitality.</p><br><p><strong>YOUR KEY RESPONSIBILITIES</strong></p><br><ul><li>Lead and manage front office departments to ensure outstanding guest service and smooth day-to-day operations.</li><li>Oversee scheduling, training, and performance management of the front office staff.</li><li>Together with the Rooms Division Manager, collaborate with other departments to coordinate guest services and ensure efficient problem resolution process.</li><li>Analyze front office metrics and support revenue management strategies.</li><li>Monitor guest feedback and implement service improvement strategies.</li><li>Ensure full compliance with health, safety, data protection and hotel policies and procedures.</li><li>Drive team member engagement and team development through regular training and coaching.</li><li>Mentor, coach and guide staff on working successfully in a team atmosphere.</li><li>Ensure all necessary reports and forms are completed daily.</li><li>Any other reasonable duties as assigned by the supervisor or manager.</li><li>We recognize we are in the hospitality industry and that may require us to provide lateral service. </li><li>We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.</li></ul><br>Qualifications<br><br><ul><li>Diploma in Tourism & Hospitality Management</li><li>Minimum 3 years of relevant experience in a similar capacity</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages especially Mandarin Language and basic understanding of local languages will be an advantage</li><li>Good working knowledge of MS Excel, Word, & PowerPoint</li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Ensures that working areas and equipments are hygienically clean and in order and that supplies are on hand with proper control, to ensure efficient service. • Conducts monthly inventory of operating equipments in all outlets to ensure control of breakage & losses. • Initiates requisition for cleaning materials and other supplies to the minimum to prevent wastage & misuse. • Schedules Daily, weekly, & periodically cleaning of food production outlets and equipments. • Ensures that proper hygiene & sanitation is observed in all areas including the staff cafeteria. • Monitors the consumption of chemicals in all machines & wash-up areas. • To have complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety • To maintain a high standard of personal appearance and hygiene at all times. • To evaluate the performance of individual Stewarding personnel base on the quality • Ensures low breakage and proper maintenance of all equipment by facilitating appropriate trainings. • Controls the release of equipment to banquet for outside catering. • Overseas the proper maintenance of all dish washing machine in his areas. • Set auditing & inspection schedules of F&B areas & coordinate to Engineering department to ensure proper maintenance of all machinery & food processing equipment. • Communicates effectively with guest, immediate superior, business partners and staff • Participates community project or activities in order to promoting the hotel’s image and cooperation to improve community relationship • To be good salesperson to promote hotel’s image and business • Participates in all activities related to Municipality Food Hygiene meeting, Assured Safe Catering Program, etc. • Exercises administrative supervision over all stewarding personnel that include personnel requisition, promotion, granting of disciplinary action, training, rosters, and overtime requests.</p><br><br>Qualifications<br><br><p>High School Diploma or equivalent required • Minimum two to five years of management experience in an accredited restaurant or hotel • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast paced environment and have a high level attention to detail • Strong verbal and written communication skills in English • Maintain positive and productive working relationships with other employees and departments • Ability to work independently and to partner with others to promote an environment of teamwork</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Join us at Accor, where life pulses with passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><br><br>Job Description<br><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Supervise and coordinate daily laundry operations and team activities.</li><li>Ensure guest laundry, hotel linen, uniforms, and other items are processed accurately and on time.</li><li>Monitor washing, drying, pressing, folding, and finishing standards.</li><li>Inspect linen and uniforms for cleanliness, stains, damage, and quality.</li><li>Allocate daily duties and monitor team performance and productivity.</li><li>Ensure proper use, cleaning, and basic maintenance of laundry equipment.</li><li>Monitor laundry chemicals, supplies, and linen inventory to minimize wastage.</li><li>Maintain high standards of hygiene, health and safety, and chemical handling.</li><li>Coordinate with Housekeeping and other departments to ensure timely linen and uniform requirements.</li><li>Train and coach team members on laundry procedures, quality standards, and safe working practices.</li><li>Report equipment breakdowns, linen shortages, damages, and operational issues to management.</li><li>Ensure compliance with hotel SOPs and brand standards.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2–3 years of experience in a hotel laundry operation, preferably in a supervisory role.</li><li>Good knowledge of laundry equipment, chemicals, linen handling, and finishing processes.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to work under pressure and manage a diverse team.</li><li>Previous experience in an international hotel brand is preferred.</li></ul><br>Additional Information<br><br><p>Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p><br><p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Job Purpose</p><br><p>To assist the kitchen team with food preparation, mise en place, and daily kitchen operations while maintaining high standards of food quality, hygiene, and safety.</p><br><p>Key Responsibilities</p><br><ul><li>Assist with food preparation, mise en place, and basic cooking as instructed.</li><li>Follow standard recipes, portion controls, and presentation standards.</li><li>Maintain cleanliness and organization of workstations and kitchen areas.</li><li>Follow HACCP, food safety, hygiene, and proper food storage procedures.</li><li>Support the kitchen team during restaurant, banquet, buffet, and other services.</li><li>Ensure proper labeling, storage, and FIFO of food products.</li><li>Minimize food wastage and use ingredients efficiently.</li><li>Follow hotel policies, safety procedures, and grooming standards.</li></ul><br>Qualifications<br><br><ul><li>Culinary qualification or training preferred.</li><li><strong>1–2 years' experience</strong> in a professional kitchen, preferably in a 4- or 5-star hotel.</li><li>Basic knowledge of food preparation and kitchen operations.</li><li>Good teamwork, willingness to learn, and ability to work under pressure.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br><br>Job Description<br><br><p>We are seeking an experience & enthusiastic <strong>Accommodation Attendant </strong>who is responsible for overall management, smooth operation, safety, cleanliness, and well-being of Heartists residing in accommodation. </p><br><ul><li>Manage the day-to-day operations and overall administration of Heartists accommodation.</li><li>Ensure cleanliness, hygiene, safety, and proper maintenance of all accommodation facilities.</li><li>Manage accommodation allocations, occupancy records, and transfers.</li><li>Coordinate with maintenance, housekeeping, security, and service providers to resolve issues promptly.</li><li>Address heartists’ accommodation-related requests, complaints, and concerns professionally.</li><li>Ensure Heartists comply with accommodation rules, company policies, and health & safety standards.</li><li>Maintain accurate accommodation records and prepare regular reports on occupancy, maintenance, and related issues.</li><li>Monitor accommodation supplies, furniture, equipment, and facilities, ensuring proper use and timely replacement when required.</li><li>Provide support to the P&C Department on employee-related administrative tasks and other activities as required.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in accommodation, facilities, camp, hostel, hotel, or residential facility management.</li><li>Good knowledge of housekeeping, maintenance coordination, health & safety, and accommodation operations.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Ability to manage employees from diverse backgrounds.</li><li>Basic computer skills, including Microsoft Office and record management.</li><li>Ability to handle complaints and resolve issues professionally.</li><li>Strong sense of responsibility, discipline, and attention to detail.</li><li>Ability to work flexible hours and respond to accommodation-related emergencies when required.</li></ul><br>Additional Information<br><br><p>Additional Language is an added advantage.</p><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>What you will be doing:</p><br><ul><li>Assist the Chef de Partie and Butcher with daily butchery operations.</li><li>Receive, inspect, and properly store meat, poultry, and other related products.</li><li>Clean, trim, debone, cut, portion, and prepare meat according to specifications.</li><li>Maintain consistent portion sizes and minimize product wastage.</li><li>Prepare meat cuts and portions for restaurants, banquets, and other culinary outlets.</li><li>Ensure all products are properly labelled, dated, wrapped, and stored.</li><li>Maintain correct temperature controls and follow FIFO stock rotation.</li><li>Keep knives, equipment, workstations, refrigerators, and storage areas clean and sanitized.</li><li>Follow HACCP, food-safety, hygiene, and occupational-health standards.</li><li>Monitor stock levels and report shortages, quality issues, or damaged products.</li><li>Assist with inventory counts and maintain proper product handling records.</li><li>Ensure all tools and equipment are used safely and correctly.</li><li>Support the culinary team during busy service periods when required.</li><li>Follow instructions from senior chefs and contribute to an organized and efficient kitchen operation.</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Culinary qualification or relevant vocational training.</li><li>At least 1-2 years relevant work experience in a butchery operation.</li><li>Knowledge of basic meat fabrication, trimming, cutting, and portioning techniques.</li><li>Knowledge of food hygiene and safe meat-handling practices.</li><li>Ability to work in a chilled environment and stand for extended periods.</li><li>Physically fit and able to handle meat products and butchery equipment safely.</li><li>Good teamwork, communication, and time-management skills.</li></ul><br>Additional Information<br><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Accor is a global leader in hospitality, committed to excellence, integrity, and strong governance across all its operations. We prioritize diversity, innovation, and ethical business practices, offering employees the opportunity to contribute to a transparent and well-controlled organization. At Accor, we support your growth and learning every day, ensuring that work brings purpose to your life. Join us to help strengthen governance and risk management across one of the world’s leading hospitality groups.</p><br><br>Job Description<br><br><p>This role, for a duration of six months, will be responsible for overseeing day-to-day IT service operations, leading the local support team, managing stakeholder relationships, and ensuring the delivery of operational continuity across the Accor MEA organization.</p><br><p>The successful candidate will act as a key liaison between local teams, regional technology functions, and global stakeholders while contributing to continuous improvement initiatives and ensuring alignment within Accor's established governance frameworks and initiatives.</p><br><p><strong>IT Service Operations</strong></p><br><ul><li>Lead, manage and support the team of two IT Support Specialists, ensuring delivery of high-quality end-user services and adherence to agreed service levels.</li><li>Ensure timely resolution of incidents, service requests, and technical issues.</li><li>Track and resolve recurring pain points and share lessons learned with the global Heartist Care community</li><li>Partner with HR, Finance, Facilities, and other departments to support their operational technology needs.</li><li>Coordinate with MEAIT regional country directors to support global projects and initiatives</li><li>Manage internal communications regarding IT policy changes, updates and system announcements</li></ul><p><strong>Executive Stakeholder Support and Integrity</strong></p><br><ul><li>Supporting senior leadership and executive stakeholders in a fast-paced corporate environment.</li><li>Exercise sound judgment when handling sensitive issues, confidential requests, and business-critical incidents.</li><li>Ensure strict compliance with company information security, data privacy, and governance policies.</li><li>Act as a trusted custodian of company technology assets, maintaining appropriate access controls to safeguard equipment, systems, and information.</li></ul><p><strong>Asset & Inventory Management</strong></p><br><ul><li>Accountable for the governance and responsible management of corporate IT assets, ensuring strong controls, budget compliance, inventory accuracy, and full lifecycle management to mitigate financial, operational, and security risks.</li><li>Ensure all technology assets are procured, assigned, utilized, and recorded in accordance with approved business requirements, budget allocations, and security standards and established asset management processes, minimizing the risk of loss, misuse, unauthorized access or unnecessary expenditure.</li><li>Manage the full lifecycle of IT assets, including procurement, deployment, upgrades, transfers, disposals, and inventory reconciliation for internal/ external audit compliance.</li><li>Manage asset lifecycle documentation for device upgrades, purchases, handovers, disposals, and equipment removals, ensuring inventory records are accurately maintained and updated to Finance and P&C departments</li></ul><p><strong>Provider & Vendor Management</strong></p><br><ul><li>Manage relationships with technology vendors, service providers, and telecommunications partners and monitor vendor performance against agreed SLAs</li><li>Coordinate contract renewals, procurement activities, and cost-control initiatives with partners.</li><li>Support payment processing and follow-up activities for technology-related invoices and services.</li><li>Handle external vendor relations through KYC documentation, RFP participation and maintain existing strong vendor relationships</li></ul><p><strong>Business Continuity</strong></p><br><ul><li>Ensure continuity of IT operations, services, and ongoing projects through effective documentation, knowledge management, and stakeholder communication.</li><li>Maintain operational stability by adhering to established processes, governance requirements, and service standards.</li><li>Quickly establish effective working relationships with key regional and global stakeholders to ensure seamless continuity of service throughout the assignment.</li><li>Maintain documentation of operational processes, ongoing initiatives, key stakeholder requirements, and critical decisions to ensure seamless handover and knowledge transfer before and after the assignment.</li></ul><p><strong>Collaboration & Stakeholder Relations</strong></p><br><ul><li>Serve as the primary IT contact for corporate leaders, Tech for Hotels / CTS, and other business functions</li><li>Build strong partnerships with internal stakeholders to ensure technology services align with business needs.</li><li>Escalate and resolve conflicting priorities in a timely and professional manner while balancing global standards with local operational requirements.</li></ul><p><strong>Global Projects and Continuous Improvement</strong></p><br><ul><li>Represent the MEA region in global Heartist Care working groups and provide operational input to global initiatives and roadmap activities</li><li>Support the implementation of automation, self-service capabilities, and operational efficiencies.</li><li>Monitor and report on key service metrics including SLA performance, customer satisfaction, first-contact resolution, backlog management, and operational effectiveness.</li></ul><p><strong>Administration & Compliance</strong></p><br><ul><li>Manage regulatory and administrative requirements including authorization letters, NOCs, inter-entity transfers, and related documentation.</li><li>Update and maintain IT policies, user guides, and procedural documentation for head office users</li><li>Ensure compliance with company policies, audit controls, security requirements, and governance standards.</li><li>Oversee user access management processes, ensuring timely onboarding, role modifications, and offboarding in accordance with company security standards and approval workflows.</li><li>Support internal and external audits by maintaining accurate records, documentation, and evidence of compliance with established processes and controls.</li></ul><br>Qualifications<br><br><ul><li>Minimum 5-7 years of experience in managing IT support, service delivery, or IT operations management.</li><li>Previous experience within a multinational hospitality organization operating across regional and global structures is strongly preferred.</li><li>Bachelor's Degree in Information Technology / Computer Science</li><li>ITIL certification</li><li>Strong experience in stakeholder engagement, vendor management, and cross-functional collaboration.</li><li>Knowledge of IT Service Management (ITSM) principles & service delivery best practices.</li><li>Experience managing IT assets, procurement processes, and technology budgets.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with Accor technology standards, governance frameworks and familiarity with regional stakeholders would be a significant advantage.</li><li>Fluent English communication skills; additional regional language capabilities are considered an asset.</li></ul><br>Additional Information<br><br><p><em>Our commitment to Diversity & Inclusion:</em><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a global hospitality leader committed to innovation and excellence.</li><li>Drive impactful projects that shape customer experiences</li><li>Work in a dynamic, multicultural environment with opportunities for growth.</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.</p><br><p>Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district.</p><br><br>Job Description<br><br><ul><li>Coordinate daily IT support activities and prioritise technical requests based on operational needs.</li><li>Provide first-level support for hardware, software, network connectivity and hotel IT systems.</li><li>Install, configure and maintain computers, printers, telephones, network equipment and other IT devices.</li><li>Troubleshoot technical issues and escalate complex matters to the IT Assistant Manager or approved service providers.</li><li>Manage user accounts, system access, software installations, updates and security patches.</li><li>Maintain IT equipment, asset inventories, software licences, warranties and service records.</li><li>Coordinate with IT vendors and service providers for maintenance, repairs and technical support.</li></ul><br>Qualifications<br><br><ul><li>Bachelors Degree in IT</li><li>2 years experience in the same role in a Hospitality environment is an asset </li><li>A passion for people, development, engagement and hospitality.</li><li>Strong organizational skills and attention to detail with a high level of accuracy.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced <strong>Chef de Partie</strong> to join the culinary team at <strong>Josephine, Rixos Premium Dubai, JBR</strong>.</p><br><p>As Chef de Partie, you will be responsible for managing an assigned section of the kitchen, ensuring consistent food quality, presentation and preparation standards. You will work closely with the Sous Chef and Head Chef while supporting and guiding junior members of the culinary team.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Take full responsibility for the preparation and operation of the assigned kitchen section.</li><li>Prepare and present dishes according to approved recipes, presentation standards and portion specifications.</li><li>Ensure consistency in taste, quality and presentation during every service.</li><li>Organize the section effectively before, during and after service.</li><li>Monitor mise en place and ensure all preparation is completed according to operational requirements.</li><li>Supervise and guide Demi Chefs and Commis Chefs within the section.</li><li>Support the training and development of junior culinary team members.</li><li>Monitor food quality, freshness and proper storage of ingredients.</li><li>Follow FIFO and food rotation procedures and assist in minimizing food waste.</li><li>Ensure full compliance with food safety, hygiene, HACCP and health and safety requirements.</li><li>Maintain cleanliness and organization of the kitchen and all equipment.</li><li>Support inventory control, stock management and ordering requirements for the section.</li><li>Communicate effectively with the Sous Chef, Head Chef and the wider culinary team.</li><li>Assist other kitchen sections whenever operationally required.</li><li>Contribute positively to the pre-opening and ongoing development of Josephine's culinary operation.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a <strong>Chef de Partie</strong> or strong Demi Chef de Partie in a luxury hotel, premium restaurant or high-volume standalone restaurant.</li><li>Strong knowledge of food preparation techniques and kitchen operations.</li><li>Ability to independently manage a kitchen section.</li><li>Good understanding of food hygiene and HACCP standards.</li><li>Strong attention to detail and presentation.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Good communication and teamwork skills.</li><li>Flexible and willing to work shifts, weekends and public holidays.</li><li>Culinary qualification or professional culinary training is an advantage.</li><li>Previous UAE or international luxury hospitality experience is an advantage.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Job Purpose</p><br><p>To support the Chef de Partie in the preparation and production of high-quality hot food while maintaining excellent standards of food quality, hygiene, and presentation.</p><br><p>Key Responsibilities</p><br><ul><li>Prepare and cook food according to standard recipes and hotel standards.</li><li>Complete mise en place and ensure timely preparation for service.</li><li>Maintain consistent quality, taste, portioning, and presentation.</li><li>Follow HACCP, food safety, and hygiene standards at all times.</li><li>Maintain cleanliness and organization of the assigned kitchen section.</li><li>Ensure proper food storage, labeling, and FIFO procedures.</li><li>Minimize food wastage and support effective cost control.</li><li>Assist with restaurant, banquet, buffet, and other hotel operations as required.</li><li>Support and guide Commis Chefs when required.</li><li>Follow all hotel policies, safety procedures, and grooming standards.</li></ul><br>Qualifications<br><br><ul><li>Culinary qualification preferred.</li><li>Minimum <strong>1–2 years' experience</strong> in a professional kitchen, preferably in a 4- or 5-star hotel.</li><li>Good knowledge of hot kitchen operations and food safety standards.</li><li>Ability to work under pressure and as part of a multicultural team.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Job Purpose</strong></p><br><p><strong>To assist the Pastry Chef in the daily preparation, production, presentation, and service of high-quality pastries, desserts, breads, and bakery products while maintaining the hotel’s standards of quality, hygiene, and presentation.</strong></p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Prepare and produce pastries, desserts, cakes, breads, chocolates, and other bakery products according to standard recipes. </strong></li><li><strong>Ensure all products meet the hotel’s quality, taste, consistency, and presentation standards. </strong></li><li><strong>Manage the assigned pastry section and ensure smooth daily operations. </strong></li><li><strong>Prepare mise en place and organize ingredients, equipment, and workstations efficiently. </strong></li><li><strong>Follow standard recipes, portion controls, and production schedules. </strong></li><li><strong>Maintain high standards of food safety, hygiene, cleanliness, and HACCP procedures. </strong></li><li><strong>Monitor stock levels and communicate shortages or wastage to the Pastry Chef. </strong></li><li><strong>Ensure proper storage, labeling, dating, and rotation of ingredients and finished products. </strong></li><li><strong>Assist with buffet displays, banquets, restaurants, room service, and special events as required. </strong></li><li><strong>Support the Pastry Chef in training and supervising Commis Chefs and kitchen trainees. </strong></li><li><strong>Minimize food wastage and maintain effective cost control. </strong></li><li><strong>Ensure all equipment is operated safely and report any maintenance issues promptly. </strong></li><li><strong>Maintain a professional, disciplined, and positive working environment within the pastry team. </strong></li></ul><br>Qualifications<br><br><p><strong>Qualifications & Experience</strong></p><br><ul><li><strong>Diploma or certification in Culinary Arts, Pastry, or Bakery. </strong></li><li><strong>Minimum 2–3 years of relevant pastry experience in a 5-star hotel or luxury hospitality environment. </strong></li><li><strong>Strong knowledge of pastry techniques, baking methods, chocolate, desserts, and cake decoration. </strong></li><li><strong>Good knowledge of HACCP and food safety standards. </strong></li><li><strong>Ability to work under pressure in a fast-paced hotel kitchen. </strong></li><li><strong>Strong attention to detail, creativity, and commitment to quality. </strong></li><li><strong>Good communication and teamwork skills.</strong></li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We're looking for an experienced and passionate Restaurant Manager to lead the day-to-day operations of our restaurant in Ras Al-Khaimah, United Arab Emirates. This is a hands-on leadership role for someone who thrives on being present on the floor, connecting with guests, and building a high-performing team. You'll take ownership of the restaurant experience, driving service standards, team engagement, and commercial performance while maintaining our commitment to excellence and innovation.</p><br><ul><li>Lead and oversee all daily restaurant operations, ensuring seamless service delivery and operational efficiency</li><li>Coach, mentor, and develop the restaurant team, fostering a collaborative and inclusive work environment</li><li>Create memorable guest experiences by maintaining service excellence and implementing best practices</li><li>Manage guest feedback professionally and resolve service issues with empathy and decisiveness</li><li>Oversee restaurant presentation, table management, and compliance with health and safety regulations</li><li>Manage inventory, stock levels, costs, and daily operational requirements with analytical precision</li><li>Recruit, hire, and schedule staff while maintaining optimal workforce planning and team morale</li><li>Prepare and manage financial reports, monitor P&L performance, and control operational budgets</li><li>Build and maintain strong relationships with vendors, suppliers, and kitchen staff for seamless collaboration</li><li>Implement innovative solutions to enhance operational efficiency and guest satisfaction</li><li>Ensure compliance with local regulations and licensing requirements specific to the UAE</li><li>Work closely with the wider organization to deliver consistent, high-quality service</li></ul><br>Qualifications<br><br><ul><li>Proven experience leading a restaurant, bar, or Food & Beverage operation in a similar capacity</li><li>Strong leadership skills with a demonstrated passion for developing and motivating people</li><li>Genuine focus on guest experience and a commitment to service excellence</li><li>Comprehensive knowledge of restaurant operations, including food service, beverage management, and table service</li><li>Commercial awareness with proven experience managing budgets, costs, and P&L statements</li><li>Excellent communication, organization, and problem-solving skills</li><li>Proficiency with Point of Sale (POS) systems and restaurant management software</li><li>Experience in staff recruitment, scheduling, and performance management</li><li>Strong knowledge of health, safety, and food hygiene compliance standards</li><li>Ability to work flexibly, including evenings, weekends, and public holidays</li><li>Current food handling certification and equivalent alcohol service certification recognized in the UAE</li><li>Demonstrated ability to analyze data, identify trends, and make informed operational decisions</li><li>Resilient and adaptable mindset with the ability to thrive in a fast-paced environment</li><li>Inclusive and empathetic approach to team management and guest interactions</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Oversee daily restaurant operations and ensure smooth and efficient service.<br>• Lead, train and motivate the team while maintaining high hotel service standards.<br>• Provide and promote exceptional guest experience and effectively handle guest feedback.<br>• Conduct pre-shift and post shift briefings and communicate daily priorities, promotions and targets.<br>• Monitor sales upselling average check and overall outlet performance.<br>• Support menu development promotions, activations, and initiatives to drive revenue.<br>• Monitor guest satisfaction and implement improvements based on feedback and reviews.<br>• Manage stock, inventories, wastage and variances to support profitability.<br>• Ensure high standards of cleanliness, hygiene and restaurant presentations.<br>• Coordinate closely with the kitchen, bar and F&B management team.<br>• Manage staff scheduling, attendance and daily manpower requirements.<br>• Ensure compliance with hotel policies, HACCP, health and safety and brand standards.</p><br><br>Qualifications<br><br><p><br>• High School Diploma or equivalent required, College Degree in Business, Hospitality, or Related field preferred<br>• Two to three years’ experience in overall Food and Beverage operation as well as senior F&B management experience<br>• Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits<br>• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations bar operation<br>• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel<br>• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail<br>• Strong verbal and written communication skills in English<br>• Maintain positive and productive working relationships with other employees and departments<br>• Ability to work independently and to partner with others to promote an environment of teamwork</p><br> </div>
AccorHotels Middle East
UAE
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<br>Unternehmensbeschreibung<br><br><p><strong>DELANO Dubai</strong></p><br><p>Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.</p><br><p>Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. </p><br><br>Stellenbeschreibung<br><br><p>As a <strong>Guest Experience Specialist at DELANO Dubai</strong>, you will be at the heart of the guest journey, creating thoughtful, personalised, and effortless experiences from arrival through departure. You will anticipate guest needs, build genuine connections, and ensure every interaction reflects the warmth, sophistication, and distinctive spirit of the DELANO brand.</p><br><ul><li><strong>Guest Welcome & Engagement:</strong> Create warm, genuine, and personalised interactions that make guests feel recognised and valued throughout their stay</li><li><strong>Guest Journey:</strong> Support a seamless guest experience from pre-arrival through departure, anticipating needs and identifying opportunities to enhance the stay</li><li><strong>Personalised Service:</strong> Recognise and respond to guest preferences, special requests, VIP requirements, and individual expectations with attention to detail</li><li><strong>Guest Requests:</strong> Coordinate bespoke requests including restaurant reservations, transportation, celebrations, tours, activities, and other guest arrangements</li><li><strong>Local Expertise:</strong> Provide knowledgeable and personalised recommendations on dining, shopping, entertainment, attractions, and experiences</li><li><strong>Service Recovery:</strong> Take ownership of guest concerns and complaints, responding promptly and professionally and ensuring effective resolution</li><li><strong>Guest Follow-Up:</strong> Proactively follow up with guests during their stay to ensure satisfaction and address any concerns before departure</li><li><strong>VIP & Loyalty Recognition:</strong> Ensure VIP, repeat, and long-stay guests receive appropriate recognition and a personalised level of service</li><li><strong>Communication & Coordination:</strong> Work closely with Front Office, Housekeeping, Food & Beverage, Engineering, and other departments to ensure seamless execution of guest requests</li><li><strong>Guest Feedback:</strong> Monitor and capture guest feedback and communicate opportunities for improvement to the relevant teams</li><li><strong>Guest Preferences:</strong> Maintain accurate guest preference and interaction records, ensuring relevant information is shared to support personalised service</li><li><strong>Brand Standards:</strong> Deliver every interaction in line with DELANO’s service philosophy, luxury standards, and distinctive guest experience</li><li><strong>Hotel Knowledge:</strong> Maintain excellent knowledge of the hotel’s facilities, services, outlets, experiences, promotions, and surrounding destination</li><li><strong>Hospitality Mindset:</strong> Act as a true ambassador of DELANO, bringing warmth, discretion, confidence, and genuine care to every guest interaction</li></ul><br>Qualifikationen<br><br><ul><li><strong>Luxury Experience:</strong> Proven experience in luxury hospitality, guest relations, concierge, front office, or a similar guest-facing role, ideally within a luxury hotel or resort</li><li><strong>Guest Engagement Excellence:</strong> Exceptional interpersonal and communication skills, with the ability to build genuine connections and engage naturally with a diverse range of guests</li><li><strong>Personalised Service:</strong> Strong ability to anticipate guest needs, understand preferences, and deliver thoughtful, personalised experiences with discretion and attention to detail</li><li><strong>Destination Knowledge:</strong> Excellent knowledge of local dining, entertainment, lifestyle, attractions, and experiences, with the confidence to make relevant and personalised recommendations</li><li><strong>Service Recovery:</strong> Calm, confident, and solution-focused approach to handling guest concerns, complaints, and unexpected situations, with a strong sense of ownership</li><li><strong>Attention to Detail:</strong> Highly organised and attentive to detail, ensuring guest preferences, requests, VIP requirements, and special arrangements are accurately followed through</li><li><strong>Cross-Department Collaboration:</strong> Strong coordination and communication skills, working effectively with Front Office, F&B, Housekeeping, Concierge, and other teams to deliver seamless guest experiences</li><li><strong>Brand & Service Standards:</strong> Strong understanding of luxury hospitality and the ability to consistently deliver polished, discreet, and intuitive service in line with DELANO’s brand standards</li><li><strong>Educational Background:</strong> A relevant qualification such as a Bachelor’s degree or diploma in Hospitality Management, Tourism, or a related field is preferred, alongside relevant hospitality experience</li><li><strong>Great Personality:</strong> At <strong>DELANO Dubai</strong>, personality and experience are equally valued. We celebrate individuality and authenticity—bringing your unique self, positive energy, curiosity, and passion for hospitality is essential. With the right attitude and that essential spark, we create truly memorable guest experiences together.</li></ul><br>Zusätzliche Informationen<br><br><p><strong>What awaits you...</strong></p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Cluster Reservations Agent. At Fairmont Hotel Dubai, all Guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our Guests recognize and appreciate the personal level of service they receive when making reservations with the Cluster Reservation Team.</p><br><p><strong>Key Responsibilities:</strong><br>Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include but are not limited to the following: </p><br><ul><li>Understand the key principles of FRHI Pricing Strategies and Revenue Management</li><li>Handling reservation management including managing blocks, chasing rooming list from Sales team & clients, inventory management for groups, ensuring accurate billing instructions and managing group rates codes.</li><li>To have a general understanding of Groups Management - including cut off dates, blocking and booking policies and procedures</li><li>Maximize rooms revenue through the conversion of telephone calls into sales</li><li>Utilize effective upselling techniques</li><li>Understand and take reservations to support the revenue management strategies employed by Cluster Reservation Manager.</li><li>Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities whenever required.</li><li>Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory.</li><li>Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction</li><li>Complete understanding and effective execution of current and new RM tools, includes Opera PMS/S&C.</li><li>Be involved in all property PMS Conversions</li><li>Be fully conversant with all market segments and rate plans used across all distribution channels and to be flexible in sales technique through offering the right product to the right customer at the right time.</li><li>Support the Cluster Reservation Manager with ad-hoc projects as required</li><li>Follow department policies, procedures and service standards</li></ul><br>Qualifications<br><br><ul><li>Highly responsible & reliable</li><li>Ability to work cohesively as part of a team</li><li>Previous Reservations experience required</li><li>Computer literate in Microsoft Window applications required</li><li>Previous Opera Property Manager System experience required</li><li>Luxury hotel sales experience, having had varied market mix experience</li><li>Proficient in English language (Verbal and written), second language is an asset</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate</li></ul><br>Additional Information<br><br><p><strong>What is in it for You:</strong></p><br><ul><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities. The sky is your limit</li><li>Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</li></ul><p><strong>Our Values </strong></p><br><p><strong>Respect: </strong><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p><strong>Excellence: </strong><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special. </p><br><p><strong>Belonging: </strong><br>We celebrate our differences. We support each other and we always stand together. </p><br><p><strong>Empowerment: </strong><br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p><strong>Integrity: </strong><br>We build trust through mutual respect and being authentic. </p><br><p><strong>Our Commitment to Diversity & Inclusion:</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. </p><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Bienvenue à Couqley!</p><br><p>Amidst the clinking of glasses, friends’ laughter, and France’s glorious flavors, forge cherished memories at this delightful brasserie located in vibrant Downtown Dubai. Offering a premium-casual dining experience with cherished companions. With seating on the year-round al fresco terrace and interiors designed by artist Ana D’Castro, among the lively chatter of fellow connoisseurs, Couqley is the perfect venue for a romantic dinner or casual meal with friends. </p><br><p>This award winning Brasserie offers a personalized, friendly service and a selection of authentic culinary creations, to create an unforgettable culinary experience for our guests. </p><br><br>Job Description<br><br><ul><li>Takes reservations and welcome guests to the outlet.</li><li>Participates in checking the daily mise en place according to the whole day service requirements.</li><li>Be familiar with the menus and ongoing promotions in the outlet and provides recommendations to the guests.</li><li>Carry out other related assignments or tasks entrusted by the Restaurant General Manager.</li><li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department</li></ul><br>Qualifications<br><br><ul><li>Service focused personality is essential</li><li>Previous experience in a similar role in a fine dining / stand alone restaurant is a must. </li><li>Good Beverage Knowledge is preferred.</li><li>Strong interpersonal and communication skills with a passion for service</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>