ARAKKAL GOLD & DIAMONDS L.L.C jobs

<p>We are looking for an experienced HR to lead and manage the company's complete HR function, including recruitment, HR operations, payroll, employee relations, performance management, workforce planning, and UAE labour-law compliance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage the end-to-end HR operations of the organization. </p></li><li><p>Develop and implement HR policies, procedures and SOPs. </p></li><li><p>Handle manpower planning, recruitment, selection and onboarding. </p></li><li><p>Manage employee lifecycle activities including joining, probation, confirmation, promotion, transfer, resignation and termination. </p></li><li><p>Ensure compliance with UAE Labour Law, MOHRE regulations and WPS requirements. </p></li><li><p>Prepare monthly payroll(excel is benefit), attendance, leave, overtime, deductions and salary processing. </p></li><li><p>Manage employee grievances, disciplinary actions, investigations and workplace conflicts. </p></li><li><p>Coordinate visa, work permit, Emirates ID and other employee-related formalities with PRO/management. </p></li><li><p>Manage final settlements, leave salary and end-of-service benefits. </p></li><li><p>Monitor employee attendance, absenteeism, turnover and manpower costs. </p></li><li><p>Coordinate employee medical insurance and other benefits. </p></li><li><p>Maintain accurate and confidential employee records and HR databases. </p></li><li><p>Support management in workforce planning, organizational development and employee engagement. </p></li><li><p>Conduct HR audits and ensure proper documentation and compliance. </p></li><li><p>Manage HR-related communication with employees and management. </p></li><li><p>Develop recruitment strategies to attract and retain suitable talent. </p></li><li><p>Lead and support the HR team and ensure effective HR service delivery. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>MBA-HUMAN RESOURCES</p></li><li><p>5+ years of HR experience, preferably with UAE experience. </p></li><li><p>Strong knowledge of UAE Labour Law, MOHRE, WPS and HR compliance. </p></li><li><p>Experience in recruitment, payroll, employee relations and HR operations. </p></li><li><p>Strong knowledge of MS Excel, HRMS/ERP systems and HR reporting. </p></li><li><p>Excellent communication, leadership, negotiation and problem-solving skills. </p></li><li><p>Ability to manage a multicultural workforce. </p></li><li><p>Experience in retail is an advantage</p></li></ul>

<p>Job Description – Receptionist</p><ul><li><p>Position: Receptionist</p></li><li><p>Department: Administration / Front Office</p></li><li><p>Location: Corporate Office</p></li><li><p>Employment Type: Full-Time</p></li></ul><p>Key Responsibilities</p><ul><li><p>Greet and welcome visitors, clients, suppliers, and business partners professionally.</p></li><li><p>Answer, screen, and transfer incoming calls to the appropriate person or department.</p></li><li><p>Receive and respond to general inquiries through phone, email, and other communication channels.</p></li><li><p>Maintain a professional, clean, and organized reception area.</p></li><li><p>Manage visitor registration and maintain visitor records.</p></li><li><p>Coordinate meeting room bookings and visitor arrangements.</p></li><li><p>Receive, record, sort, and distribute incoming and outgoing mail and courier items.</p></li><li><p>Coordinate courier and document transfers between the corporate office and different branches.</p></li><li><p>Maintain updated contact details of all branches, departments, and key employees.</p></li><li><p>Coordinate communication between the corporate office and branches when required.</p></li><li><p>Receive messages and ensure they are communicated to the concerned employees on time.</p></li><li><p>Assist management and employees with general administrative requirements.</p></li><li><p>Schedule meetings, appointments, and internal events as required.</p></li><li><p>Maintain reception, visitor, courier, and other administrative records.</p></li><li><p>Prepare basic letters, reports, spreadsheets, and other documents when required.</p></li><li><p>Support HR and Administration teams with day-to-day office activities.</p></li><li><p>Assist with travel, transportation, accommodation, and visitor arrangements when assigned.</p></li><li><p>Handle confidential information with discretion.</p></li><li><p>Coordinate with internal departments and branch offices for administrative matters.</p></li><li><p>Follow up with branches and departments to ensure timely completion of requests.</p></li><li><p>Provide professional customer service to visitors, callers, and employees.</p></li><li><p>Perform other reception and administrative duties assigned by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications</p><ul><li><p>Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.</p></li><li><p>2–4 years of experience in reception, front office, or administration.</p></li><li><p>Experience in a corporate or head-office environment is preferred.</p></li><li><p>Experience coordinating with multiple branches is an advantage.</p></li></ul><p>Required Skills</p><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good English speaking and writing skills.</p></li><li><p>Professional telephone etiquette.</p></li><li><p>Good knowledge of Microsoft Office, especially Word, Excel, and Outlook.</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Good coordination and follow-up skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Strong attention to detail.</p></li><li><p>Ability to maintain confidentiality.</p></li><li><p>Good problem-solving and customer-service skills.</p></li></ul><p>Key Personal Attributes</p><ul><li><p>Professional</p></li><li><p>Polite and friendly</p></li><li><p>Well-organized</p></li><li><p>Responsible and punctual</p></li><li><p>Proactive</p></li><li><p>Reliable</p></li><li><p>Presentable</p></li><li><p>Team-oriented</p></li><li><p>Confidential and trustworthy</p></li><li><p>Able to communicate effectively with employees across different branches</p></li></ul>

<ol><li><p>Provide timely legal support to management and departments on corporate, commercial, contractual, regulatory, compliance, real estate, and employment matters.</p></li><li><p>Draft, review, amend, negotiate, and maintain contracts, including vendor, service, consultancy, lease, NDA, franchise, employment, shareholder, trust, and intercompany agreements.</p></li><li><p>Monitor contracts, renewals, obligations, notices, and deadlines and maintain proper contract records.</p></li><li><p>Assist in ensuring compliance with applicable UAE laws, regulations, labour requirements, data protection, consumer protection, free zone rules, and industry-specific requirements.</p></li><li><p>Assist with legal disputes, claims, notices, settlements, mediation, and litigation and coordinate with external lawyers and relevant authorities.</p></li><li><p>Prepare legal notices, responses, case summaries, internal memoranda, and supporting documents and maintain updated records of all legal matters.</p></li><li><p>Coordinate with MOHRE, Dubai Courts, police, economic departments, notaries, regulators, and other government and judicial authorities as required.</p></li><li><p>Maintain corporate governance records, including resolutions, minutes, registers, licences, regulatory filings, ownership records, and authorized signatory details.</p></li><li><p>Assist with company restructuring, ownership changes, new entities, joint ventures, mergers, acquisitions, due diligence, and related corporate documentation.</p></li><li><p>Assist in protecting the Company’s intellectual property, including trademarks, copyrights, domain names, trade secrets, and brand assets, and coordinate action against infringement.</p></li><li><p>Conduct legal research on UAE laws, regulations, court decisions, and regulatory developments and prepare legal opinions, memoranda, briefing notes, and compliance updates.</p></li><li><p>Assist in drafting, reviewing, and implementing internal policies relating to employee conduct, onboarding, visas, confidentiality, compliance, and data privacy.</p></li><li><p>Provide legal support for employment matters, including employment contracts, disciplinary actions, grievances, suspensions, terminations, visa cancellations, settlements, and labour disputes.</p></li><li><p>Assist with MOHRE and Labour Court matters and coordinate with HR and external legal counsel on employment-related legal requirements.</p></li><li><p>Assist with UAE data protection and, where applicable, GDPR compliance, including privacy policies, consent forms, data protection undertakings, data requests, and data breach procedures.</p></li><li><p>Liaise with external legal advisors, law firms, government authorities, and other stakeholders on legal, regulatory, corporate, and compliance matters.</p></li><li><p>Prepare legal reports, case updates, compliance alerts, risk summaries, and status reports for the Legal Counsel and Management.</p></li><li><p>Maintain strict confidentiality and secure records of all legal, contractual, corporate, employee, customer, and commercially sensitive information.</p></li><li><p>Coordinate with HR, Finance, Operations, Procurement, and other departments to obtain information and documentation required for legal and compliance matters.</p></li><li><p>Provide assistance with **HR and PRO-related activities**, including employee documentation, government submissions, visa and labour-related requirements, and other related administrative matters.</p></li><li><p>Promptly escalate significant legal risks, disputes, compliance issues, and critical deadlines to the Legal Counsel and Management.</p></li><li><p>Perform any other legal, HR, PRO, compliance, research, documentation, coordination, administrative, or other duties and responsibilities assigned by the Management from time to time.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Law (LL.B.) or an equivalent legal qualification.</p></li><li><p>2–3 years of relevant experience in a legal department, law firm, corporate environment, or similar role, preferably in the UAE.</p></li><li><p>Good knowledge of UAE laws and regulations, particularly commercial, employment, corporate, contractual, and regulatory matters.</p></li><li><p>Practical understanding of UAE labour and employment procedures, MOHRE requirements, visa processes, and PRO-related matters.</p></li><li><p>Experience in contract drafting, reviewing, legal documentation, legal research, and compliance.</p></li><li><p>Strong written and verbal English communication skills</p></li><li><p>Good knowledge of Microsoft Office, document management, and legal record-keeping.</p></li><li><p>Strong analytical, organizational, drafting, and documentation skills, with attention to detail.</p></li><li><p>Ability to maintain strict confidentiality and handle sensitive legal, employee, and business information.</p></li><li><p>Ability to coordinate effectively with management, HR, PRO, government authorities, external lawyers, and other departments.</p></li><li><p>Ability to manage multiple tasks, meet deadlines, and work independently with minimal supervision.</p></li><li><p><strong>UAE experience and knowledge of local government procedures will be preferred.</strong></p></li><li><p>100% willingness to travel for work</p></li></ul>

<p><strong>About the Role</strong></p><p>Arakkal Bullion is looking for a dynamic, target-driven, and well-connected Business Development Executive – Bullion to expand our B2B customer base and strengthen our presence in the precious metals market.</p><p>The ideal candidate will have proven experience in B2B sales, preferably within the bullion, gold, silver, jewellery, precious metals, or investment products industry. The candidate should have strong relationship-building and negotiation skills, along with an established network of dealers, wholesalers, retailers, and other potential customers.</p><p>The role will focus on developing new business, expanding the company's bullion distribution network, increasing sales, and building long-term strategic relationships with clients in the UAE and international markets.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and expand Arakkal Bullion's B2B distribution network for gold, silver, and other precious metal products.</p></li><li><p>Identify, approach, and acquire new bullion dealers, distributors, jewellery wholesalers, retailers, investors, and corporate customers.</p></li><li><p>Promote Arakkal Bullion's products, services, and brand to potential B2B customers.</p></li><li><p>Build and maintain strong, long-term relationships with existing and prospective clients.</p></li><li><p>Conduct regular client visits, business meetings, and market visits across the UAE and, when required, international markets.</p></li><li><p>Identify new business opportunities and develop strategies to increase market penetration and sales volumes.</p></li><li><p>Present new products, collections, pricing updates, and promotional campaigns to clients.</p></li><li><p>Prepare quotations and commercial proposals, negotiate pricing and terms, and successfully close sales.</p></li><li><p>Follow up consistently on customer enquiries, quotations, purchase orders, payments, and deliveries.</p></li><li><p>Coordinate with trading, accounts, operations, logistics, and management teams to ensure smooth order processing and timely fulfillment.</p></li><li><p>Monitor competitor products, pricing, market activity, and customer demand and provide relevant market feedback to management.</p></li><li><p>Maintain accurate records of customer interactions, sales activities, quotations, orders, and business opportunities.</p></li><li><p>Represent Arakkal Bullion professionally at exhibitions, conferences, trade shows, networking events, and other industry functions.</p></li><li><p>Provide regular sales and business development reports to management.</p></li><li><p>Contribute ideas and strategies to improve sales performance, customer acquisition, product positioning, and market expansion.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p>Minimum 3 years of proven B2B sales or business development experience.</p></li><li><p>Experience in selling gold bars, silver bars, bullion, jewellery, precious metals, luxury products, investment products, or related financial/physical commodities is highly preferred.</p></li><li><p>Strong existing network within the bullion, jewellery, precious metals, or wholesale trading industry is a significant advantage.</p></li><li><p>Proven ability to generate new business, acquire customers, negotiate commercial terms, and close sales.</p></li><li><p>Excellent communication, negotiation, presentation, and relationship-management skills.</p></li><li><p>Strong commercial awareness and understanding of market pricing, customer requirements, and competitive activity.</p></li><li><p>Highly self-motivated, target-oriented, and results-driven.</p></li><li><p>Ability to work independently while coordinating effectively with internal teams.</p></li><li><p>Willingness to conduct frequent client visits and business development activities.</p></li><li><p><strong>UAE driving licence is preferred.</strong></p></li><li><p>Fluent in English; knowledge of Arabic is an advantage.</p></li></ul><p><strong>Preferred Industry Experience</strong></p><p>Candidates with experience in any of the following areas will be strongly considered:</p><ul><li><p>Gold and silver bullion trading</p></li><li><p>Minted gold and silver bars</p></li><li><p>Investment bullion</p></li><li><p>Bullion distribution and wholesale</p></li><li><p>Jewellery manufacturing and wholesale</p></li><li><p>Precious metals trading</p></li><li><p>Jewellery retail and distribution</p></li><li><p>Luxury products and investment products</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><p>The successful candidate will be evaluated based on measurable business development and sales performance, including:</p><ul><li><p>New Customer Acquisition – Number and quality of new bullion dealers, distributors, wholesalers, retailers, and corporate clients acquired.</p></li><li><p>Sales Growth – Achievement of monthly and annual sales volume and revenue targets.</p></li><li><p>Market Expansion – Expansion of Arakkal Bullion's customer and distribution network across the UAE and targeted international markets.</p></li><li><p>Customer Retention – Growth in repeat business and transaction frequency from existing customers.</p></li><li><p>New Business Development – Number and value of new business opportunities generated and converted.</p></li><li><p>Strategic Relationships – Development of long-term relationships with key dealers, distributors, and high-value B2B customers.</p></li><li><p>Sales Pipeline – Maintaining a healthy and continuously developing pipeline of qualified business opportunities.</p></li><li><p>Market Intelligence – Providing timely information on competitor pricing, market trends, customer demand, and new business opportunities.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary with performance-based incentives.</p></li><li><p>Opportunity to earn additional sales commissions/incentives based on performance.</p></li><li><p>Career growth opportunities within the bullion and precious metals industry.</p></li><li><p>Exposure to UAE and international bullion markets.</p></li><li><p>A professional and performance-driven working environment.</p></li><li><p>Opportunity to contribute directly to the growth and expansion of Arakkal Bullion.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Call existing and new customers to promote digital gold products.</p></li><li><p>Follow up with customers and convert enquiries into sales.</p></li><li><p>Meet customers directly to explain products and build long-term relationships.</p></li><li><p>Maintain regular contact with customers to improve retention and repeat business.</p></li><li><p>Handle customer queries and provide product information.</p></li><li><p>Update customer interactions and sales activities in the CRM system.</p></li><li><p>Track leads and ensure timely follow-up.</p></li><li><p>Coordinate with the sales and operations teams for smooth customer service.</p></li><li><p>Achieve monthly sales and customer retention targets.</p></li><li><p>Prepare simple daily and monthly activity reports.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Speaks English, Malayalam, Hindi</p></li><li><p>Knowledge in CRM systems</p></li><li><p>Minimum 1-3 years experience in telecalling</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Dealing Executive handles client onboarding, trade execution, and customer support, requiring good knowledge of the forex market and strong communication skills.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Client Acquisition and Relationship Management: </strong>Onboarding the customers and maintaining strong, long-term relationships with existing clients.</p></li><li><p><strong>Trade Placing: </strong>Execute forex trades for offline customers.</p></li><li><p><strong>Market Analysis and Guidance: </strong>Provide clients with market insights, to help them make informed decisions.</p></li><li><p><strong>Platform Support: </strong>Assisting clients with account opening procedures and platform usage queries and trade placing.</p></li><li><p><strong>Reporting: </strong>Preparing the customer statement and financial reports as per the management needs.</p></li><li><p><strong>Risk Management:</strong> Ensure all trading activities and client interactions comply with internal company policies.</p></li><li><p><strong>Compliance: </strong>Handle and resolve customer complaints in accordance with compliance guidelines.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications &amp; Skills</strong></p><ul><li><p><strong>Experience:</strong> Minimum of 1 year of proven experience in a forex dealing role; freshers are also welcome to apply.</p></li><li><p><strong>Education: </strong>A bachelor's degree in business, Finance, economics, or a related f ield is often preferred.</p></li><li><p><strong>Market Knowledge:</strong> A strong understanding of forex market dynamics, trading strategies, order types, and technical analysis is essential.</p></li><li><p><strong>Technical Skills: </strong>Proficiency in trading platforms MetaTrader5, advanced Excel skills, and familiarity with CRM systems.</p></li></ul><p><strong>Soft Skills:</strong></p><ul><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>They should be goal-oriented, results-driven, and capable of working effectively under pressure.</p></li><li><p>Exceptional customer service and relationship management abilities.</p></li><li><p>Fluency in English and Hindi is mandatory, with additional languages is an advantage.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Accounts Dealing Executive</p><p>Shift: Shift Based</p><p>Job Type: Full-time, Permanent</p><p>We are hiring Accounts Dealing Executives who are eager to learn and build a career in the financial and trading field. This is an excellent opportunity for freshers with basic computer knowledge and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Assist in daily account handling and dealing operations</p></li><li><p>Enter, update, and manage data using Microsoft Excel</p></li><li><p>Communicate with clients in Hindi and English</p></li><li><p>Support the team in monitoring trades and market movements</p></li><li><p>Prepare basic reports and maintain accurate records</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Requirements:</strong></p><ul><li><p>Basic knowledge of Microsoft Excel</p></li><li><p>Good communication skills with Hindi proficiency</p></li><li><p>Interest in learning Forex trading (prior knowledge is a plus)</p></li><li><p>Strong attention to detail and a positive attitude</p></li><li><p>Willingness to work night shifts</p></li><li><p>Freshers are welcome</p></li></ul><p><strong>Perks &amp; Benefits:</strong></p><ul><li><p>On-the-job training provided</p></li><li><p>Friendly and supportive work environment</p></li><li><p>Hands-on exposure to financial markets and trading</p></li><li><p>Career growth opportunities for motivated candidates</p></li></ul><p></p></section>