AUTO WORLD SPARE PARTS EST. jobs

<ul><li>Develop and execute strategic sales plans to penetrate and grow market share within key African automotive sectors.</li><li>Identify and cultivate strong relationships with new and existing clients, including dealerships, repair shops, and fleet managers across diverse African regions.</li><li>Analyze market trends, competitor activities, and customer needs to tailor product offerings and sales strategies for the African market.</li><li>Negotiate and close sales agreements, ensuring profitable terms and long-term customer loyalty.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Automotive Engineering, or a related field.</li><li>Minimum of 5 years of proven sales experience specifically within the automotive spare parts industry, with a strong focus on the African market.</li><li>Demonstrated success in achieving and exceeding sales targets in challenging emerging markets.</li><li>In-depth knowledge of various automotive brands, models, and their corresponding spare parts requirements prevalent in Africa.</li></ul>

<ul><li>Achieve monthly, quarterly, and annual sales targets to drive revenue growth and improve branch profitability.</li><li>Expand the Korean & Japanese aftermarket spare parts business by developing new B2B customers including garages, workshops, fleet operators, traders, and dealerships.</li><li>Maintain and strengthen relationships with existing customers to increase market penetration and customer retention.</li><li>Ensure optimum stock availability of fast-moving products and maintain inventory accuracy to minimize stock shortages.</li><li>Manage procurement planning and replenishment while controlling obsolete inventory and stock aging.</li><li>Develop strong supplier and vendor relationships.</li><li>Oversee daily branch operations including warehouse, logistics, dispatch, and delivery activities.</li><li>Monitor order processing and customer service standards, improving operational efficiency and productivity.</li><li>Manage branch profit & loss, monitor operating expenses, cost control, cash collection, payment recovery, and ensure budget compliance.</li><li>Lead, motivate, and develop branch employees through performance reviews, coaching sessions, and building a high-performing sales and operations team.</li><li>Maintain high customer satisfaction standards by resolving complaints and warranty issues professionally.</li><li>Ensure compliance with company policies, safety standards, and UAE regulations.</li><li>Prepare sales forecasts and business development plans.</li><li>Handle commercial negotiations and pricing discussions.</li><li>Monitor competitor pricing and market trends and recommend promotional campaigns and sales initiatives.</li><li>Conduct periodic stock audits, investigate discrepancies, and minimize inventory losses due to damage, theft, or incorrect handling.</li><li>Ensure quality standards for spare parts and monitor warranty claims and returns.</li><li>Prepare annual branch budgets, monitor expenditure and optimize resource utilization.</li><li>Supervise Sales Executives, Parts Advisors, Warehouse Staff, Cashiers, Drivers, and Branch Support Staff.</li><li>Conduct regular product knowledge training and coach employees on sales techniques and customer service.</li><li>Develop future team leaders.</li><li>Monitor customer feedback and improve service quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Professional certifications in Sales Management, Inventory Management, Retail Operations, or Automotive Parts Management are an added advantage.</li><li>Strong knowledge of Korean & Japanese aftermarket automotive spare parts.</li><li>Excellent understanding of OEM and aftermarket spare parts.</li><li>Inventory planning and stock control skills.</li><li>Branch operations management experience.</li><li>Procurement and vendor management capability.</li><li>Sales forecasting and reporting proficiency.</li><li>Experience with ERP systems and Microsoft Office.</li><li>Ability to identify products using EPC and aftermarket cross-reference catalogues.</li><li>Knowledge of Hyundai, Kia, Toyota, Nissan, Honda, Mazda, Mitsubishi, Suzuki, Subaru, and Isuzu spare parts.</li><li>Leadership and team management skills including coaching, mentoring, performance management, conflict resolution, decision-making, and strategic planning.</li><li>Commercial acumen with strong negotiation skills and customer relationship management.</li><li>Business development and market analysis experience.</li><li>Financial management skills.</li><li>Excellent communication and problem-solving abilities.</li><li>High accountability and ownership.</li><li>Effective time management and attention to detail.</li><li>Customer-focused approach and results-driven mindset.</li></ul>

<ul><li>Assist customers in identifying and selecting the correct aftermarket spare parts based on vehicle make, model, VIN, and specifications.</li><li>Provide technical guidance and recommend suitable aftermarket products.</li><li>Ensure exceptional customer service and customer satisfaction.</li><li>Monitor stock availability and coordinate replenishment requirements.</li><li>Maintain accurate inventory records.</li><li>Participate in stock audits and inventory verification.</li><li>Prepare quotations and sales orders accurately.</li><li>Process customer orders efficiently through the ERP system.</li><li>Follow up on pending quotations and customer inquiries.</li><li>Coordinate with suppliers and distributors to source specialized or non-stock aftermarket spare parts.</li><li>Negotiate pricing and delivery timelines where applicable.</li><li>Track procurement status and keep customers informed.</li><li>Develop and maintain relationships with workshops, garages, fleet operators, traders, and corporate customers.</li><li>Generate new business opportunities.</li><li>Conduct regular customer visits and follow-ups to increase repeat business.</li><li>Inspect received parts for quality and correctness.</li><li>Process warranty claims, returns, and exchanges as per company policy.</li><li>Coordinate with suppliers regarding defective products and replacements.</li><li>Achieve assigned monthly sales targets.</li><li>Promote new product lines, offers, and marketing campaigns.</li><li>Upsell and cross-sell aftermarket automotive products.</li><li>Maintain strong product knowledge of leading aftermarket brands.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of automotive aftermarket spare parts and vehicle systems</li><li>Spare parts identification using electronic catalogs (EPC) and OEM references</li><li>Inventory management</li><li>Sales and negotiation skills</li><li>Quotation preparation and order management</li><li>ERP systems and MS Office proficiency</li><li>Customer-focused approach</li><li>Strong communication and interpersonal skills</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Time management</li><li>Teamwork and collaboration</li><li>Relationship-building skills</li><li>Results-oriented mindset</li><li>Experience in selling aftermarket brands for Japanese, Korean, American, or Chinese vehicles</li><li>Experience dealing with workshops, garages, fleet operators, wholesalers, or retail customers</li></ul>