City Stay Premium Hotel Apartments LLC jobs
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<p><br></p><ul><li><p>Managing the guest registration process, including check-ins, room assignments, key issuance, and departures in accordance with hotel operating standards.</p></li><li><p>Processing room charges, cash/card transactions, billing reconciliations, and routine folio verifications accurately.</p></li><li><p>Addressing guest inquiries, special requests, and complaints promptly, escalating complex service issues to the Front Office Supervisor.</p></li><li><p>Coordinating with housekeeping and maintenance departments to monitor room readiness, maintenance logs, and inventory statuses.</p></li><li><p>Answering switchboard calls, routing messages, and assisting with direct reservation inquiries professionally.</p></li><li><p>Performing basic night audit handovers, end-of-shift reporting, and data entry into the property management system.</p></li><li><p>Maintaining an orderly, secure front desk and lobby reception area aligned with brand presentation standards.</p></li><li><p>Managing the guest registration process, including check-ins, room assignments, key issuance, and departures in accordance with hotel operating standards.</p></li><li><p>Processing room charges, cash/card transactions, billing reconciliations, and routine folio verifications accurately.</p></li><li><p>Addressing guest inquiries, special requests, and complaints promptly, escalating complex service issues to the Front Office Supervisor.</p></li><li><p>Coordinating with housekeeping and maintenance departments to monitor room readiness, maintenance logs, and inventory statuses.</p></li><li><p>Answering switchboard calls, routing messages, and assisting with direct reservation inquiries professionally.</p></li><li><p>Performing basic night audit handovers, end-of-shift reporting, and data entry into the property management system.</p></li><li><p>Maintaining an orderly, secure front desk and lobby reception area aligned with brand presentation standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>High school diploma or equivalent; a diploma or bachelor’s degree in Hospitality Management is an advantage.</p></li><li><p>1 to 2 years of proven experience as a Receptionist, Front Desk Associate, or Guest Service Representative in the hospitality sector.</p></li><li><p>Candidate must currently reside in the UAE and be available to join immediately.</p></li></ul>