IFZA jobs

IFZA jobs

32 Jobs Found

Bayt

Technical Project Manager (IT)

On-site - UAE 11 hours ago

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Technical Project Manager reports to the Head of IT & Digital and will work on projects that will cover technical operations, infrastructure, and IT strategy. This role ensures all technology systems and applications effectively support business objectives. The Technical Project Manager will work closely with a team of IT professionals, manage vendor relationships, and collaborate with cross-functional departments to align technical operations with both internal and client needs. Responsibilities:  •Develop and execute strategies for the design, deployment, and maintenance of IT infrastructure, including networks, servers, storage systems, and cloud platforms. •Ensure the availability, scalability, and security of technical systems to meet business requirements. •Manage relationships with vendors and service providers to ensure efficient IT service delivery. •Oversee the IT operations budget, track expenditures, and identify cost optimization opportunities. •Ensure regulatory compliance, industry best practices, and security standards in data privacy, cybersecurity, and disaster recovery. •Implement and maintain security protocols to safeguard IT infrastructure and sensitive information. •Establish and enforce standard operating procedures (SOPs) for consistent IT performance. •Foster a culture of collaboration and innovation, promoting knowledge sharing and cross-functional teamwork. •Lead IT project management efforts, including system implementations and technology upgrades. •Advise senior management on IT strategy, aligning technology with business objectives. •Monitor system performance to ensure seamless IT service delivery. •Identify areas for improvement, vulnerabilities, and upgrade needs. •Stay updated on emerging technologies and assess their potential impact on business operations. •Provide leadership, guidance, and training to IT staff, ensuring timely resolution of reported issues. Requirements• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred). •Relevant certifications (e.g., CIO, ITIL, PMP, CISSP, Cloud certifications) are a plus. •Minimum of 8+ years of experience in technical operations, infrastructure management, or IT leadership. •Strong expertise in cloud computing, cybersecurity, ERP/CRM systems, and data analytics. •Proven experience in leading large-scale IT projects and digital transformation initiatives. •Ability to translate business needs into IT strategy, focusing on ROI and cost efficiency. •Strong leadership and stakeholder management skills Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Senior Procurement Executive

On-site - UAE 11 hours ago

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Senior Procurement Executive is a hands-on role responsible for managing IFZA's sourcing activities, supplier relationships, contract negotiations, and procurement processes across the organization, and Private Office. Reporting directly to the Head of Group Procurement, the successful candidate will play a key role in supporting procurement strategy, driving value through effective supplier management, and ensuring the timely and cost-effective delivery of goods and services. This role requires a proactive procurement professional who can operate independently, partner effectively with internal stakeholders, and contribute to the continuous improvement of procurement practices. The position offers significant exposure to senior leadership and will serve as a key support to the Head of Group Procurement. Responsibilities: Â·Source, evaluate, and engage reliable suppliers and vendors to support business requirements. Â·Lead commercial negotiations to secure favourable pricing, service levels, contractual terms, and delivery conditions. Â·Build and maintain strong long-term relationships with suppliers and key external partners. Â·Review and manage supplier agreements and contracts to ensure commercial competitiveness and compliance. Â·Partner with internal stakeholders to understand procurement requirements and develop effective sourcing strategies. Â·Prepare and evaluate RFQs, RFPs, and supplier proposals. Â·Conduct commercial and risk assessments for suppliers, contracts, and procurement initiatives. Â·Monitor supplier performance and implement improvement plans where required. Â·Ensure purchase orders, contracts, and procurement documentation are processed accurately and efficiently. Â·Identify and implement cost optimization, standardization, and value creation opportunities across procurement categories. Â·Support the development and continuous improvement of procurement policies, procedures, and governance frameworks. Â·Utilize ERP and procurement systems to monitor procurement activities, supplier performance, and spend data. Â·Prepare procurement analyses, reports, and presentations for management review. Â·Maintain awareness of market trends, supplier developments, and industry best practices. RequirementsÂ·Minimum 7 years of procurement experience, with at least 3 years operating Senior Procurement Specialist level. Â·Experience managing end-to-end procurement activities, including sourcing, tendering, contract negotiation, and supplier management. Â·Proven track record of delivering commercial value through strategic sourcing and supplier negotiations. Â·Experience within FF&E, interior fit-out, hospitality, property/luxury residential, yacht/marine related procurement, or similar project-based environments is highly preferred. Â·Strong understanding of procurement best practices, contract management, and supplier performance management. Â·Experience working with ERP systems and procurement management tools. <ul><li>Professional procurement certifications (CIPS, CPSM, or equivalent) are advantageous </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Backend Developer

On-site - UAE Yesterday

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> RolePurpose As a Software Engineer, you will deliver well-tested backend features independently within an established architecture while contributing to frontend developmentwhenfeaturesrequireend-to-endimplementation.Youwillcollaboratecloselywithproductmanagers,frontenddevelopers,andfellowengineerstodesign,build,anddeployreliablesoftwaresolutionsthatcreatebusinessvalue. KeyResponsibilities<ul><li>Build,maintain,andenhancebackendservicesusingNode.js,TypeScript,Prisma,andPostgreSQL. </li><li>DesignandimplementRESTfulAPIswithrobustvalidation,errorhandling,authentication,andlogging. </li><li>ContributetofrontenddevelopmentusingReactandTypeScriptwhenrequired. </li><li>Writeautomatedtestsandensurecodequalitythroughtestingandpeercodereviews. </li><li>Followestablisheddevelopmentanddeploymentprocesses,includingGit-basedworkflows,CI/CDpipelines,andcontainerizeddeployments. </li><li>CollaboratecloselywithProduct,Design,andEngineering</li></ul> </div>

Bayt

Associate Director - Real Estate

On-site - UAE Wednesday

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking a driven and commercially astute Associate Director to support the growth of our expanding real estate agency, Sable & Co. This role is designed for a high-performing individual ready to take ownership of a defined business function while leading a dedicated team of brokers focused on a specific segment. Reporting to the General Manager, you will play a key role in building and scaling a high-performance sales funcIon. You will lead your team while maintaining strong personal sales performance, acting as both a leader and top contributor. This is an opportunity to take on significant responsibility within a fast-growing business, working alongside other Associate Directors to drive revenue collectively, market presence, and operational excellence. Responsibilities:  Functional Ownership & Revenue Growth • Take ownership of a defined business function (e.g. off-plan, secondary market, or another core vertical), driving strategy, pipeline, and overall revenue performance. • Identify and execute opportunities to grow market share, improve conversion, and strengthen the commercial output of your function. Geographic Team Leadership • Lead and develop a team of brokers operating within a specific area of Dubai or section of the market, ensuring strong market presence, local expertise, and consistent deal flow. • Set clear expectations, monitor performance closely, and create a high-accountability environment that drives results. Sales Leadership (Player-Coach) • Maintain strong personal sales performance and lead from the front in deal-making and client engagement. • Act as the benchmark for your team, supporting brokers in improving activity levels, conversion, and deal value through hands-on coaching. Business Development & Client Management • Drive new business through your network, partnerships, and market acIvity while building long-term relationships with clients, developers, and key stakeholders. • Ensure a high standard of client experience that supports repeat and referral business. Operations & Collaboration • Ensure disciplined use of CRM systems and reporting tools to manage pipeline, forecasting, and performance tracking. • Work closely with the General Manager and other Associate Directors to align on strategy, share insights, and contribute to overall business growth. Brand & Standards • Ensure brand alignment, professionalism, and quality standards are consistently upheld across all broker activity, client interactions, and marketing output within your team, while maintaining full compliance with AML regulations and all relevant legal and regulatory requirements. Market Intelligence & Feedback • Continuously gather and share market insights, competitor activity, and client feedback to inform pricing strategies, product positioning, and overall business decision-making. Requirements• Minimum 4–6 years of experience in UAE real estate, with exposure to both off-plan and secondary markets. • Proven track record in sales performance, with experience managing or mentoring brokers. • Strong commercial mindset with the ability to drive revenue within a defined segment. • Demonstrated ability to build relaIonships and generate business through personal networks. • Confident communicator with strong negotiation and closing skills. • Experience using real estate CRMs and digital sales tools. • Solid understanding of Dubai real estate regulaIons, processes, and compliance (DLD, RERA). • RERA license required. • UAE driving license required. • Fluent in English; additional languages are advantageous. • Strong knowledge and understanding of AML requirements and compliance processes within the UAE real estate sector. </div>

Bayt

Video Content Creator

On-site - UAE 15 August 2026

Design & Creative

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for a creative and detail-oriented Content Creator to support the development of engaging visual, video content across digital platforms. The role will focus on creating high-quality content for social media, campaigns, events, brand communications, and marketing initiatives while ensuring consistency with brand guidelines and business objectives. The ideal candidate should have strong creative thinking, hands-on content production skills, and the ability to transform ideas into visually appealing and platform-appropriate content. Responsibilities:  <ul><li>Create engaging content for social media platforms including Instagram, LinkedIn, TikTok, YouTube, Facebook, and other digital channels. </li><li>Develop creative concepts for campaigns, reels, short-form videos, social posts, stories, and promotional content. </li><li>Shoot and edit videos, including interviews, event highlights, behind-the-scenes content, and corporate content. </li><li>Capture high-quality photos and videos using professional cameras or mobile equipment. </li><li>Work closely with marketing, design, social media, and video production teams to execute content plans. </li><li>Support content creation for events, activations, interviews, launches, internal communications, and external campaigns. </li><li>Stay updated with social media trends, content formats, transitions, audio trends, and platform best practices. </li><li>Ensure all content follows brand guidelines, visual identity, tone, and quality standards. </li><li>Organize and manage content files, raw footage, edited videos, and creative assets. </li><li>Assist in brainstorming new content ideas that improve engagement, reach, and brand visibility. </li><li>Repurpose existing content into multiple formats suitable for different platforms. </li><li>Support motion graphics, text animation, subtitles, and video enhancements when required. </li><li>Create performance focused Meta ad content, especially short form videos for Facebook, Instagram, Reels, Stories and Feed placements. </li><li>Develop multiple creative variations for paid and organic campaigns, including hooks and visual angles. </li><li>Produce image and video ads that capture attention and clearly communicate the key message, offer or value proposition. </li></ul> RequirementsRequired Skills & Competencies<ul><li>Strong understanding of social media content formats and platform trends.</li><li>Good eye for visuals, composition, lighting, storytelling, and editing rhythm.</li><li>Ability to create both professional corporate content and trend-based social content.</li><li>Proficiency in video editing tools such as Adobe Premiere Pro, CapCut, Final Cut Pro, DaVinci Resolve, or similar.</li><li>Basic knowledge of Adobe Photoshop, Illustrator, After Effects, Canva, or other design tools is an advantage.</li><li>Ability to work under deadlines and manage multiple content requests.</li><li>Creative mindset with attention to detail.</li><li>Strong communication and collaboration skills.</li><li>Ability to take direction and translate feedback into improved content.</li><li>Understanding of brand consistency and visual quality control.</li><li>Comfortable working behind the camera and directing people during shoots when needed.</li></ul> Qualifications & Experience<ul><li>Bachelor’s degree or diploma in Media, Communications, Film Production, Graphic Design, Digital Media, or a related field.</li><li>2–6 years of experience in content creation, social media content, videography, video editing, or digital marketing.</li><li>Candidate must provide a portfolio or show reel showcasing previous video, photo, social media, or campaign content.</li></ul> Preferred Experience<ul><li>Experience creating content for corporate, business, lifestyle, events, or B2B brands.</li><li>Experience with LinkedIn and Instagram content creation.</li><li>Experience filming interviews, reels, event coverage, and promotional videos.</li><li>Knowledge of AI creative tools such as Freepik, Runway, Midjourney, ChatGPT, Veo, or similar is a plus.</li><li>Basic understanding of content performance metrics such as reach, engagement, views, and retention.</li></ul>Tools & Software<ul><li>Adobe Premiere Pro / Final Cut Pro / DaVinci Resolve / CapCut</li><li>Adobe Photoshop / Illustrator / After Effects</li><li>Mobile content creation apps</li><li>Camera, lighting, and audio equipment</li><li>AI creative tools would be an advantage </li></ul> BenefitsAs an IFZA employee, you can expect: <ul><li>24 working days as annual leave </li><li>Annual flight home</li><li>Life insurance plan</li><li>Medical insurance plan (with the option to upgrade at your own cost)</li><li>Bonus scheme (in relevant departments)</li><li>Opportunities to learn, develop and grow with the organization </li></ul> </div>

Bayt

Property Asset Manager

On-site - UAE 6 August 2026

Construction & Real Estate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Property Asset Manager is responsible for maximizing the operational and financial performance of two mixed-use twin towers comprising residential and commercial properties. This role oversees the full asset lifecycle, ensuring sustainable revenue generation, tenant retention, occupancy optimization, and value enhancement of the properties. Key Responsibilities Revenue Management and Collection Monitor and maximize revenue performance through effective rent collection, cheque collection, arrears follow-up, and recovery processes. Ensure timely collection of all receivables and coordinate with Finance to maintain accurate records and minimize revenue leakage. Leasing Strategy and Occupancy Optimization Develop and implement leasing, renewal, retention, and exit strategies for residential and commercial units. Work to reduce vacant units, improve occupancy rates, and optimize rental yields in line with asset performance objectives. Marketing and Tenant Acquisition Oversee property marketing initiatives across appropriate channels to attract prospective tenants and maintain high occupancy levels. Ensure units are competitively positioned and effectively promoted to target markets. Market Research and Asset Performance Analysis Conduct regular market research and competitor analysis to monitor market trends, rental rates, tenant demand, and commercial opportunities. Provide recommendations to enhance revenue, occupancy, and overall asset value. Tenant Relationship and Retention Management Maintain strong relationships with tenants to improve retention, address concerns proactively, and enhance tenant satisfaction. Coordinate renewals and negotiations to minimize turnover and maintain stable occupancy. Legal and Stakeholder Coordination Coordinate with Legal, Finance, Leasing, Facilities Management, and external stakeholders on lease agreements, tenant disputes, recoveries, contractual matters, compliance requirements, and other asset-related issues. Reporting and Performance Monitoring Prepare regular reports on occupancy, revenue performance, rent collections, vacancies, leasing activity, market conditions, and key asset performance indicators. Provide recommendations to support business and investment objectives. Asset Value Enhancement and Continuous Improvement Identify opportunities to improve operational efficiency, increase property income, reduce vacancies, and enhance the overall value of the residential and commercial towers. Ensure all activities are aligned with approved asset management strategies and ownership objectives. Requirements<ul><li>10+years of relevant experience in asset management, property management, or real estate operations involving residential and commercial properties. UAE experience is preferred.</li><li>Proven experience in rent collection, cheque collection, tenant account management, and arrears recovery to ensure optimal revenue performance.</li><li>Demonstrated experience in leasing, tenant retention, lease renewals, and exit management, with a focus on reducing vacancies and maximizing occupancy.</li><li>Experience conducting market research, rental benchmarking, and competitor analysis to support pricing strategies and revenue growth initiatives.</li><li>Familiarity with commercial and residential lease agreements, contract administration, and coordination of tenancy-related legal matters.</li><li>Experience collaborating with Finance, Legal, Leasing, and Facilities Management teams to ensure compliance, operational efficiency, and asset performance.</li><li>Working knowledge of property management, CRM, or ERP systems, including portfolio tracking, reporting, and performance monitoring.</li></ul> </div>

Bayt

Mobile Software Developer

On-site - UAE 4 August 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As a Mobile Software Developer you will be responsible for <ul><li>Build and maintain cross-platform mobile applications in Flutter/Dart and React Native, ensuring performance, responsiveness, and a polished UX.</li><li>Integrate native device capabilities: camera, biometrics, secure storage, push notifications, deep linking, and third-party SDKs (payments, identity verification).</li><li>Build and consume TypeScript/Node (Express) backend services and REST APIs that power the apps, including server-driven / dynamic UI content.</li><li>Work within a structured Git workflow (issue â branch â pull request â review).</li><li>Participate in code review: both giving and receiving, and write well-documented, maintainable, reusable code.</li><li>Support the app build and release process across iOS and Android.</li><li>Troubleshoot and debug across the mobile and backend layers.</li><li>Help choose the right framework per project (Flutter vs React Native vs native) and prototype accordingly.</li></ul> RequirementsQualifications & Skills: <ul><li>2+ years building and shipping cross-platform mobile applications, with hands-on production experience in both Flutter/Dart and React Native (or strong depth in one and demonstrable working ability in the other).</li><li>Proficiency in TypeScript/JavaScript (ES6+) and in Dart.</li><li>Solid grasp of state-management patterns in both ecosystems (e.g. BLoC/Riverpod/Provider in Flutter; Redux/Zustand/React Query in React Native).</li><li>Comfortable with native platform concerns: permissions, lifecycle, device APIs, and third-party SDK integration.</li><li>Experience consuming and building REST APIs.</li><li>Experience with Git and pull-request-based collaboration workflows.</li><li>Familiarity with Agile development.</li><li>Ability to write clean, modular, reusable code and to work effectively in someone else's codebase.</li><li>Strong problem-solving, attention to detail, and communication. </li></ul> Benefits• 24 annual leave days • Annual flight home • Life insurance plan • Medical insurance plan (with the option to upgrade at your own cost) • Bonus scheme (in relevant departments) • Invitations to participate in various company functions, staff events, and department team building events • Opportunities to learn, develop and grow with the organization </div>

Bayt

Service Desk Analyst

On-site - UAE 31 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Service Desk Analyst serves as the primary point of contact for IT support across all business units. This position manages technical support requests through multiple channels including in-person, email, and telephone communication. The role focuses on effective stakeholder communication, basic technical troubleshooting, and efficient ticket management. Main Responsibilities: <ul><li>Manage Level 1 technical support through multiple channels (phone, email, in-person)</li><li>Set clear expectations with stakeholders regarding issue resolution timelines and processes</li><li>Troubleshoot basic hardware, software, and network connectivity issues</li><li>Document all support interactions and solutions in the ticketing system</li><li>Prioritize and manage multiple support requests based on business impact and urgency</li><li>Communicate technical information clearly to users of varying technical backgrounds</li><li>Escalate complex technical issues to appropriate support levels</li><li>Track IT assets and maintain accurate inventory records</li><li>Follow established technical support procedures and SLAs</li><li>Maintain knowledge base documentation</li><li>Process user account management requests</li><li>Monitor ticket resolution progress and provide regular updates to stakeholders</li><li>Performing other job-related duties as assigned by Management </li></ul> Requirements<ul><li>Tertiary education in Computer Science, Engineering, or other relevant subjects OR equivalent in industry experience </li><li>1-3 years hands-on experience in IT service desk or technical support role</li><li>Experience in using IT service management (ITSM) tools and ticketing systems</li><li>Experience in documenting technical issues and solutions and providing remote technical support</li><li>Experience in providing remote technical support</li><li>Experience in Windows operating system support and troubleshooting</li><li>Experience in knowledge base maintenance </li><li>Demonstrated ability to troubleshoot basic IT issues </li><li>Knowledge of Windows operating systems and Microsoft 365 applications </li><li>Understanding of basic network concepts and connectivity troubleshooting </li><li>Experience with IT service management tools and ticketing systems </li><li>Basic understanding of IT security practices </li><li>Strong verbal and written communication skills in English </li><li>Proven ability to manage stakeholder expectations </li><li>Demonstrated problem-solving and analytical capabilities </li><li>Experience in prioritizing multiple tasks effectively </li><li>Strong documentation abilities </li><li>Professional and customer-focused approach </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost) </li><li>Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Client Engagement Manager

On-site - UAE 30 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets. Responsibilities: Drive and monitor sales initiatives, ensuring sales targets are met or exceeded. Cultivate and maintain robust relationships with Clients, ensuring their satisfaction Respond proactively to client queries, concerns, and expectations, especially in challenging situations. Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships. Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess. Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed. Requirements4-10 years of Sales - clientrelationship experience Strong communication and interpersonal skills Proven experience in sales and client engagement Proven track record of meeting and exceeding targets Experience tracking relevant KPIs Full English proficiency is required Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage BenefitsAs an IFZA employee, you can expect: <ul><li>24 Annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost) </li><li>Bonus scheme (in relevant departments) </li><li>Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more) </li><li>Opportunities to learn, develop and grow with the organization </li></ul> </div>

Bayt

Client Experience Agent - Reception

On-site - UAE 30 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview The role of a Client Experience Agent – Reception revolves around being the first point of contact as well as a thorough, trustworthy link between the Finance Department and the Reception as well as the client, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, customer driven, proactive and ‘switched on’ personality with ability to work well under pressure in a fast-paced environment while maintaining extremely high accuracy and excellent attention to detail. Main Responsibilities <ul><li>Acting as a first point of contact at IFZA Reception for Professional Partners, Clients, and visitors </li><li>Supporting the smooth running of the IFZA HQ reception, where all aspects of the client experience are delivered to the highest level </li><li>Maintaining excellent knowledge of IFZA’s products and services to efficiently address any queries or concerns from Professional Partners and Clients </li><li>Delivering prompt, courteous, and efficient assistance to all clients liaising with other departments if necessary </li><li>Providing various client services including but not limited to document collections and submissions, attestation, mail-management, booking of conference rooms, etc. ensuring compliance with IFZA policies and procedures </li><li>Maintaining confidentiality of client data ensuring no sensitive information is disclosed </li><li>Preparing, coordinating, and tracking both internal and external document shipments </li><li>Maintaining professional image and high standards of grooming </li><li>Building and maintaining effective working relationships whilst promoting the company culture and values </li><li>Performing other job-related duties as assigned by Management </li></ul> Requirements<ul><li>Excellent verbal and written communication skills in English, knowledge of additional foreign language will be an advantage </li><li>Excellent communication and interpersonal skills, knowledge of telephone etiquette </li><li>Customer focus and adaptability to different personality types </li><li>Excellent active listening and problem-solving skills </li><li>Intermediate computer literacy is required e.g., MS Office </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost)</li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Data Protection Officer

On-site - UAE 30 July 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary The Data Protection Officer (DPO) is pivotal in leading IFZA’s privacy and data protection initiatives, ensuring compliance with legal and regulatory standards. This role provides expert advice on privacy obligations, governance, and risk management, fostering a culture of responsible information handling throughout the organization. Collaborating with cross-functional teams, the DPO monitors compliance, supports business initiatives, and advises on privacy-related risks and controls. This position is crucial in advancing IFZA’s privacy program, driving continuous improvement, and supporting strategic projects requiring data protection expertise. Key Responsibilities Privacy Governance <ul><li>Oversee the enhancement of IFZA's privacy and data protection framework, ensuring alignment with legislation and business objectives. </li><li>Review and update policies and procedures to comply with legislative and business requirements. </li><li>Develop new privacy standards in response to operational changes or regulatory developments. </li><li>Maintain documentation to demonstrate compliance with data protection legislation. </li><li>Manage IFZA's Record of Processing Activities (ROPA) and associated privacy documentation. </li><li>Monitor privacy legislation developments and communicate changes to management. </li></ul> Advisory and Business Support <ul><li>Provide guidance on the collection, use, storage, sharing, and retention of personal information. </li><li>Participate in projects involving new systems or business initiatives processing personal data. </li><li>Assist in identifying privacy risks and implementing controls for new processes. </li><li>Support contract reviews involving third-party processing of personal information. </li></ul> Compliance Monitoring <ul><li>Conduct reviews to assess compliance with internal privacy requirements. </li><li>Monitor corrective actions from audits or compliance reviews. </li><li>Maintain records demonstrating ongoing compliance. </li><li>Prepare management reports on privacy compliance status. </li></ul> Privacy Impact Assessments <ul><li>Coordinate Privacy and Data Protection Impact Assessments as needed. </li><li>Identify privacy risks associated with new products or operational changes. </li><li>Recommend measures to mitigate identified risks. </li><li>Monitor the implementation of mitigation actions. </li></ul> Data Subject Rights <ul><li>Manage requests from individuals exercising their data protection rights. </li><li>Liaise with departments to obtain required information. </li><li>Ensure timely acknowledgment, assessment, and response to requests. </li><li>Maintain a register of requests and outcomes. </li></ul> Personal Data Incidents <ul><li>Coordinate responses to personal data breaches. </li><li>Collaborate with Information Security and business units to assess incidents. </li><li>Maintain records of privacy incidents and corrective actions. </li><li>Assist with regulatory notifications as required. </li></ul> Training and Awareness <ul><li>Deliver privacy awareness initiatives across the organization. </li><li>Assist with induction training for new employees. </li><li>Provide targeted guidance to departments handling high-risk personal information. </li><li>Promote awareness of information handling and confidentiality responsibilities. </li></ul> Reporting <ul><li>Prepare management reports summarizing privacy activities, risks, incidents, and initiatives. </li><li>Escalate significant privacy risks to the Head of Group Compliance. </li><li>Support regulatory inspections and audits related to privacy and data protection. </li></ul> RequirementsEssential <ul><li>Bachelor’s degree in Law, Compliance, Business, Information Security, or a related field. </li><li>4-5 years of experience in data protection, privacy, governance, or regulatory compliance. </li><li>Strong understanding of UAE Personal Data Protection legislation and international privacy principles. </li><li>Experience in drafting policies, procedures, and governance documentation. </li><li>Excellent written and verbal communication skills. </li><li>Ability to work effectively across multiple business functions. </li><li>High level of discretion in handling confidential information. </li></ul> Desirable <ul><li>Professional certification in privacy or data protection. </li><li>Experience in financial services, regulated entities, or corporate service providers. </li><li>Experience supporting regulatory inspections or internal audits. </li></ul> Benefits<ul><li>International Team (60+ nationalities) </li><li>24 working days leave </li><li>Birthday leave </li><li>Annual flight home </li><li>Life Insurance plan </li><li>Medical Insurance plan(with an option to upgrade at your own cost) </li></ul> </div>

Bayt

Site Engineer

On-site - UAE 21 July 2026

Construction & Real Estate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are seeking a highly experienced and detail-driven Fit-Out Site Engineer – Luxury Villas, Corporate, and hospitality to join our team in the UAE. This role plays a critical part in the successful delivery of high-end residential villa, corporate and hospitality project with a strong focus on premium interior fit-out works and major architectural finishes. The Site Engineer will be responsible for managing and coordinating on-site fit-out activities, ensuring that all works are executed in strict compliance with approved drawings, specifications, quality standards, and project timelines. The role requires close coordination with project managers, contractors, consultants, subcontractors, and suppliers to align workmanship quality, resources, logistics, and budgets throughout the project lifecycle. The ideal candidate is a hands-on professional with strong technical expertise in luxury finishes, excellent attention to detail, and proven experience delivering bespoke villa fit-out projects to the highest standards. This position offers an opportunity to contribute to prestigious developments within a fast-paced, quality-driven environment. Main Responsibilities <ul><li>Supervise and manage day-to-day interior fit-out works for luxury villas, Corporate, and hospitality including high-end finishes such as marble and stone works, tile works, bespoke joinery, ceilings, partitions, glass works, faÃ§ade elements, and decorative finishes.</li><li>Ensure all works are executed in full compliance with approved IFC drawings, shop drawings, material submittals, method statements, and project specifications.</li><li>Coordinate closely with MEP teams to ensure seamless integration with architectural finishes, including proper coordination of openings, supports, sleeves, and concealed services prior to closures.</li><li>Monitor site progress against the approved programme, identify potential delays, and proactively coordinate with subcontractors and suppliers to maintain project timelines.</li><li>Conduct regular quality inspections, ensure compliance with approved mock-ups and samples, and issue snag lists while ensuring timely and proper rectification of defects.</li><li>Coordinate and manage contractors, subcontractors, suppliers, and site labour, ensuring efficient use of manpower, materials, and equipment.</li><li>Preparation and submission of inspection requests (IRs), work notifications, method statements, and daily/weekly progress reports.</li><li>Support site inspections and handovers with contractors, consultants, developers, and authorities, and ensure closure of comments and observations in a timely manner.</li><li>Verify material deliveries on site to ensure compliance with approved specifications, storage requirements, and protection of high-value finishes.</li><li>Ensure strict adherence to Health, Safety, and Environmental (HSE) regulations and maintain a clean, organized, and safe site environment.</li><li>Coordinate with the Project Manager on site planning, logistics, sequencing of works, and technical challenges, proposing practical solutions when required.</li><li>Assist in the preparation of as-built drawings, warranties, and handover documentation related to fit-out works.</li><li>Possess solid general knowledge of MEP systems (HVAC, electrical, plumbing, ELV) to effectively coordinate services with architectural and fit-out works, identify clashes, and ensure proper integration prior to closure of ceilings, walls, and floors. </li></ul> Requirements<ul><li>At least 8 years of proven experience in interior fit-out works, with strong exposure to luxury villas or high-end residential projects in Dubai </li><li>Hands-on experience working on high-quality architectural finishes, bespoke joinery, marble/stone works, ceilings, partitions, and faÃ§ade elements. </li><li>Experience in coordinating MEP and architectural interfaces, identifying clashes, and supporting solutions prior to site execution. </li><li>Familiarity with project reporting tools and documentation standards in the construction industry. </li><li>Bachelor’s degree in civil engineering, Architecture, or related discipline. </li><li>Strong expertise in luxury fit-out execution, materials, and workmanship standards. </li><li>Solid working knowledge of MEP coordination within high-end fit-out projects. </li><li>Familiarity with UAE authority requirements and inspection processes. </li><li>Strong ability to read, interpret, and coordinate IFC drawings, shop drawings, specifications, and BOQs. </li><li>Familiarity with inspection requests (IRs), method statements, material submittals, and as-built documentation. </li><li>Proficient in AutoCAD; good working knowledge of MS Office (Word, Excel, Outlook). </li><li>Excellent time management and organizational skills.  </li><li>High attention to detail and strong analytical skills.  </li><li>Effective verbal and written communication skills.  </li><li>Ability to work collaboratively across departments and with external stakeholders.  </li></ul> Benefits<ul><li>International team (over 60 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Company Secretary

On-site - UAE 14 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Key Responsibilities <ul><li>Ensure the Company complies with applicable legal, regulatory, and corporate governance requirements.</li><li>Advise executive management on governance matters, directors' duties, and regulatory obligations.</li><li>Assist in developing, implementing, and maintaining corporate governance policies and procedures.</li><li>Monitor legislative and regulatory developments and provide timely updates on matters impacting the business.</li><li>Oversee statutory and regulatory filings, including annual reports, financial statements, trade licence renewals, and other corporate documentation.</li><li>Maintain the Company's statutory registers and records, including shareholder and director records, resolutions, and corporate documentation.</li><li>Ensure corporate records are accurately maintained and readily accessible in both physical and electronic formats.</li><li>Maintain and regularly update the Company organigram to reflect the current organizational structure.</li><li>Liaise with regulators, authorities, auditors, legal advisors, and other external stakeholders as required.</li></ul>Skills & Attributes <ul><li>Strong knowledge of corporate governance principles and company law.</li><li>Excellent understanding of corporate compliance and regulatory requirements.</li><li>High level of accuracy and attention to detail.</li><li>Strong organizational and analytical skills with the ability to manage large volumes of information.</li><li>Ability to build effective relationships and influence senior management and key stakeholders.</li><li>Excellent written and verbal communication skills.</li><li>Professional, trustworthy, and able to handle confidential information with discretion. </li></ul> Requirements<ul><li>Bachelor's degree in Business Administration, Law, Commerce, Finance, Accounting, or a related discipline.</li><li>Professional Company Secretary qualification (e.g., CGI/ICSA, ICSI, or equivalent) preferred.</li><li>Minimum 5 years' relevant experience in a Company Secretary, Governance, Compliance, Legal, or Corporate Affairs role.</li><li>Proven experience working within a corporate environment in the UAE or wider GCC region.</li><li>Demonstrated experience managing governance matters, statutory filings, regulatory compliance, and corporate records. </li></ul> Benefits• 24 annual leave days • Annual flight home • Life insurance plan • Medical insurance plan (with the option to upgrade at your own cost) • Bonus scheme (in relevant departments) • Invitations to participate in various company functions, staff events, and department team building events • Opportunities to learn, develop and grow with the organization </div>

Bayt

Accounting Associate

On-site - UAE 8 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Shared Service Center is responsible for handling day-to-day transactions, accounts receivable, accounts payable, payroll management, management of financial reports and many other services for IFZA customers. As an Accounting Assistant for the Shared Service Centre (SSC), the successful candidate will be responsible for supporting the day-to-day bookkeeping and accounting of IFZA customers, coordinating with a team of professionals, whilst complying with the organization’s policies and procedures and ensuring the necessary checks and balances are performed, in order to deliver an effective and efficient end to end service for customers. This is a growing business in a dynamic industry, which will provide an excellent platform for the right candidate to develop their professional skills and be part of an exciting environment with potential for future career progression. The organization takes pride in its first-class company culture. Main responsibilities: <ul><li>Process transactions according to stated procedures and ensure that all transactions are recorded in a timely and accurate manner.</li><li>Reconciling invoices, statement of accounts, and investigating discrepancies.</li><li>Post accounting journal transactions in line with double entry bookkeeping.</li><li>Creating and recording of aging reports.</li><li>Manage relationships and provide daily partnering support to customers on their financial packages.</li><li>Implement procedure documentation in line with the internal controls and promote operational efficiency.</li><li>Ensure all policies are complied with fully in accordance with the company.</li><li>Act as a competent contact person for various inquiries relating to your area of responsibility.</li><li>Proactively identify service delivery issues and take appropriate action.</li><li>Support on standardization and continuous improvement initiatives within the SSC.</li><li>Ensure continuity of daily tasks.</li><li>Oversee the final preparation of financial statements for the customers on a monthly basis.</li><li>Give regular updates to the team lead on progress.</li><li>Assist in and/or carry out ad hoc tasks to support the business vision fully.</li></ul> Requirements<ul><li>Degree in Accounting or Finance. </li><li>Part or fully qualified professional accounting qualification (from a recognized accounting body) preferred. </li><li>Minimum 1-2 years’ accounting experience. </li><li>Fluency in English. Additional spoken languages are a plus. </li><li>Highly competent in the fundamentals of accounting (IFRS knowledge is preferred). </li><li>Strong analytical skills as well as process oriented. </li><li>Understanding of VAT in UAE. </li><li>Prior working knowledge in ERP systems (ex: ZOHO) is beneficial. </li><li>Proficient in the use of Microsoft Office tools such as Excel, Power Point etc. </li><li>Detail-oriented and organized. </li><li>Ability to meet key deadlines. </li><li>Good understanding of the ME business model and KPI’s. </li><li>Innovative in approach to problem solving. </li><li>Ability to operate effectively under demanding timelines. </li></ul> Benefits<ul><li>International team (over 60 nationalities)</li><li>24 annual leave days</li><li>Annual flight home</li><li>Life insurance plan</li><li>Medical insurance plan (with the option to upgrade at your own cost)</li><li>Invitations to participate in various company functions, staff events, and department team building events</li><li>Opportunities to learn, develop and grow with the organization</li><li>Being part of a motivated team and Moving-Forward-Company-Culture</li></ul> </div>

Bayt

Renewals Consultant

On-site - UAE 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Renewals Consultant actively manages the process of license renewals for IFZA’s professional partners and administrative teams. This will include meeting with partners, finding solutions to objections or issues, and notifying clients of license statuses and renewal dates. The role requires conducting formal face-to-face meetings and following up with all partners and entities in a timely manner and in line with organizational standards and timelines. Responsibilities <ul><li>Client and Partner Communication: Notify clients and professional partners of upcoming renewal dates, ensuring adherence to organizational timeframes and guidelines. </li><li>Escalation Management: Handle complex cases escalated from the administrative team, providing effective solutions for unique scenarios. </li><li>Negotiation: Negotiate various matters with professional partners, aiming for optimal outcomes for all parties involved. </li><li>Data Analysis: Accurately analyze data to identify trends and develop action plans to improve the conversion rates of professional partners. </li><li>CRM Management: Regularly monitor and update the CRM system to manage a portfolio effectively. </li><li>Client Support: Respond promptly to client emails and queries, addressing a wide range of scenarios faced by licensees. </li><li>Face-to-Face Meetings: Conduct regular in-person meetings with clients to maintain strong relationships. </li><li>Partner Relations: Maintain ongoing relationships with professional partners, including preparing reports, hosting meetings, and conducting training sessions. </li><li>Additional Duties: Perform other job-related tasks as assigned by Management. </li></ul> Requirements<ul><li>Full proficiency in English; additional languages are advantageous. </li><li>Intermediate computer literacy, including proficiency in MS Office. </li><li>Confident personality with the ability to communicate effectively on phone calls and during face-to-face meetings. </li><li>Self-motivated and accountable with a strong work ethic and a proven track record of exceptional performance. </li><li>Strong negotiation skills. </li><li>Industry knowledge related to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory </li></ul> Benefits<ul><li>International team (over 60 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Renewals Consultant

On-site - UAE 4 July 2026

Sales

Bayt

Client Relations Officer

On-site - UAE 3 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Client Relations Officer oversees the entire administrative process required to renew trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly. Main responsibilities: Support for License Renewals: Provide timely assistance to clients and partners for upcoming license renewals, addressing their inquiries through emails and calls in accordance with organizational timelines and guidelines, and finding solutions to resolve any issues that arise. • Customer Service Excellence: Deliver exceptional customer service to uphold IFZA’s reputation and integrity, ensuring a positive experience for all clients and partners. • CRM Management: Regularly update and maintain the CRM system, ensuring accurate records while efficiently managing a portfolio of work. • Quotation Preparation: Prepare and issue renewal quotations to clients and professional partners, ensuring clarity and accuracy in all communications. • Documentation Review: Conduct thorough reviews of all relevant documentation, including passports, application forms, and resolutions, to ensure compliance and accuracy. • Cross-Department Collaboration: Collaborate closely with renewals consultants Requirements<ul><li>Customer Service and Client Relationship Management experience is advantageous </li><li>Preferably with call center experience, but not limited to. </li><li>Industry knowledge relating to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory </li><li>Full English proficiency is required </li><li>Additional spoken languages are a plus </li><li>Intermediate computer literacy is required e.g., MS Office </li><li>Knowledge of CRM platforms is advantageous </li><li>Proficiency in basic accounting principles and moderate mathematical skills </li><li>Strong attention to detail </li><li>Excellent communication skills with the ability to work in a multicultural team </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Office Support Assistant

On-site - UAE 2 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The role of an Office Assistant is centered around ensuring the efficient operation of the overall corporate working environment as per the highest standards of office cleanliness and hygiene. The ideal candidate is a highly committed, responsible individual with excellent attention to detail, communication skills, and ability to work well under pressure. <ul><li>Performing a variety of cleaning activities including, but not limited to vacuuming, dusting, mopping, and sanitizing in IFZA offices </li><li>Ensuring completion of office opening and closing checklists on a daily basis </li><li>Organizing and maintaining office common areas </li><li>Preparing conference rooms for client and staff meetings </li><li>Assisting reception and providing support to the front desk operations </li><li>Preparing and serving coffee, tea, and other amenities to clients, guests, and executive managers in a prompt and courteous manner </li><li>Ensuring all issues are reported to the Office Manager in a timely manner Maintaining supply inventory for stationery, pantry, and cleaning materials </li><li>Ensuring that the workplace is neat and presentable for visitors and clients </li><li>Maintaining and protecting office cleaning equipment to make sure there are no inadequacies </li><li>Ensuring IFZA car fleet is cleaned with the appropriate method and in a timely manner </li><li>Adhering to strict health and safety standards </li><li>Performing other job-related duties as assigned by Management </li></ul> Requirements<ul><li>Experience in hospitality or service-oriented industry </li><li>Good English communication skills </li><li>Additional foreign languages are an advantage </li><li>Knowledge of chemical handling procedures, and familiarity with cleaning equipment </li><li>Strong attention to detail and efficiency without compromising quality of work </li><li>Good time management, communication, and interpersonal skills </li><li>Customer focus and adaptability to different personality types </li><li>Ability to prioritize and work efficiently under pressure </li><li>Should be punctual, reliable, honest, respectful, and trustworthy </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost) </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Bayt

Licensing Specialist

On-site - UAE 28 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview The Licensing Specialist is pivotal in ensuring the seamless and timely processing of license renewals. This role involves meticulously reviewing and verifying necessary documents, accurately inputting information into the CRM system, and ensuring compliance with organizational standards. The Licensing Specialist is responsible for maintaining efficient application processing timelines, rigorously following up on all renewal applications, and coordinating effectively. Main responsibilities <ul><li>Submitting applications for licenses, establishment card renewals and including necessary amendments </li><li>Ensure the accuracy of renewal applications by thoroughly reviewing all details </li><li>Monitoring and updating the CRM with utmost accuracy and attention to detail </li><li>Identifying errors and promptly informing the relevant Renewal CROs and Consultants for corrective actions </li><li>Tracking the status of license renewals and updating the relevant employees </li><li>Collaborate effectively with finance, sales, and operations departments to facilitate the renewal process as needed </li><li>Assist the renewals team to ensure efficient and effective process execution, contributing to overall team performance </li><li>Performing other job-related duties as assigned by Management </li></ul> Requirements<ul><li>Full English proficiency is required </li><li>Additional spoken languages are a plus </li><li>Intermediate computer literacy is required e.g., MS Office </li><li>Knowledge of CRM platforms is advantageous </li><li>Proficiency in basic accounting principles and moderate mathematical skills </li><li>Strong attention to detail </li><li>Excellent communication skills with the ability to work in a multicultural team </li></ul>Experience Demonstrated experience with data processing and CRM systems is necessary Industry knowledge relating to licensing, amendments, cancellations, and immigration processes are advantageous but not mandatory Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

Full Time LinkedIn

Client Experience Agent

On-site - UAE - Dubai 19 August 2026

Customer Service

About Us IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities. Job Description Job Overview The role of a Client Experience Agent – Call Center revolves around being the first point of contact, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure. Main Responsibilities Acting as a first point of contact Supporting the smooth running of IFZA Call Center, where all aspects of the client experience are delivered to the highest level Answering and distributing all incoming calls in a timely and professional manner Delivering a positive and timely response to client enquiries Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Maintaining excellent knowledge of IFZA’s products and services in order to efficiently address any queries or concerns from Professional Partners and Clients Maintaining confidentiality of client data ensuring no sensitive information is disclosed Keep records of all calls in Call Center CRM in a comprehensible way Meet individual and team qualitative and quantitative targets Building and maintaining effective working relationships whilst promoting the company culture and values Performing other job-related duties as assigned by Management Requirements Minimum of 2 years’ experience as a Call Center agent or similar role in the UAEFull English proficiency is required Additional spoken languages are an advantage Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette Customer-focused and adaptability to different personality types Ability to multi-task, set priorities, and manage time effectively Excellent active listening and problem-solving skills Intermediate compute r literacy is required e.g., MS Office Familiarity with CRM systems and practices Benefits International team (over 50 nationalities) 24 annual leave days Annual flight home Life insurance plan Medical insurance plan (with the option to upgrade at your own cost) Invitations to participate in various company functions, staff events, and department team building events Opportunities to learn, develop and grow with the organization Being part of a motivated team and Moving-Forward-Company-Culture check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">

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