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<p><b>Work Schedule</b></p><br>Standard (Mon-Fri)<p><b>Environmental Conditions</b></p><br>Office<p><b><u>Job Description</u></b></p><br><p>Join Us as Clinical Operations Manager – Make an Impact at the Forefront of Innovation<br>We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.<br>As a Clinical Operations Manager , you will oversee, train, resource, coach and performance manage a team, which may be inclusive of various clinical operations focused staff. You will focus on end results using metrics and key performance indicators to lead performance. You will act as point-of-escalation regarding performance concerns and training needs to ensure adherence to the company's SOPs and WPDs. You will also work in collaboration with the leadership team for resourcing needs.<br>What You’ll Do:<br>• Manages staff, providing coaching, mentorship and work direction.<br>• Conducts regular performance appraisals and career discussions with staff. Facilitates employee career development. Interviews, recruits and selects staff.<br>• Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.<br>• Ensures all staff CVs, training records, position profiles and experience profiles are complete and up-to-date. Ensures timeliness and accuracy of timesheets and expense reports.<br>• Supports allocation activities per the local resourcing process. Supports activities of project leads/functional leads to optimize the operational running of projects. Raises appropriately any issues which may impact project deliverables.<br>• Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), local requirements and any other subjects that impact on clinical operations. Identifies training gaps and ensures that training requirements are met. May contribute to development of training programs, where appropriate.<br>• Assures adherence to good ethical and regulatory standards.<br>• Alerts management to quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits as required.<br>• Handles and reviews systems (e.g. Activate, CTMS, Preclarus, Clarity) to evaluate employee and project metrics, KPIs and general project status.<br>• Evaluates work of staff, including conducting PAVs (either remote or on-site) to thoroughly evaluate the employee monitoring skills and project conduction when applicable.<br>• Participates in process improvement/development initiatives.<br>• Ensures understanding and facilitation of the risk-based monitoring approach.<br>• May provide input into bids and contribute to the procurement of new business where required.<br>• Collaborates with clinical operations senior management and executive staff on strategic planning and business development as required.<br>• May lead or contribute to initiatives that enhance the department's performance or lead to process improvement across the company.<br>Education and Experience Requirements:<br>• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).<br>• 1+ year of leadership responsibility<br>In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.<br>Knowledge, Skills and Abilities:<br>• Advanced mentoring/leadership/supervisory skills<br>• Excellent clinical trials monitoring skills; Remote and on-site<br>• Demonstrated understanding of or ability to learn the company’s SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines)<br>• Demonstrated ability to evaluate medical research data<br>• Strong organizational and negotiation skills<br>• Strong attention to detail<br>• Advanced written and oral communication skills<br>• Fluency in Arabic and very good knowledge of English language and grammar<br>• Demonstrated use of computer to include data entry, archival and retrieval<br>• Ability to travel as needed<br>• Excellent teammate with team building skills<br>• Excellent interpersonal and conflict resolution skills<br>• Advanced ability to utilize problem-solving techniques applicable to constantly changing environment<br>• Solid knowledge of medical/therapeutic areas and medical terminology<br>Why Join Us?<br>When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.<br>Apply today to help us deliver tomorrow’s breakthroughs.</p><br> </div>
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<br> <p><strong>JOB PURPOSE</strong></p><br><p>Plan, lead and manage the Operating Expenditure (OPEX) related financial planning, analysis and reporting operations for ADNOC Distribution ensuring accuracy and timeliness; manage the effective collaboration with divisions to obtain accurate projections, in the preparation of the reports and financial analysis, as well as compliance with policies, procedures and standards, auditing requirements, and international reporting standards.</p><br><p><strong>KEY ACCOUNTABILITIES</strong></p><br><p>• Lead and manage the fostering of strong partnerships with the business and support a robust forecast and planning process ensuring business alignment and transparency of targets; responsible for rolling up and challenging budget vs. actuals, flux analyses, total OPEX and headcount, and providing strategic direction for effective management of risks, opportunities, and challenges.</p><br><p>• Drive enterprise alignment and accountability in cross-functional OPEX planning and serve as key advisor to leadership by enabling informed budget and investment decisions as well as linking day to day to short-term and long-term business strategies.</p><br><p>• Manage the development of variance analyses (e. g., expenses) versus various periods (e. g., business plan, YTD actual results, prior rolling estimate, prior year actual) and lead the development of action plans to resolve variances during the rolling estimate process by working collaboratively with the business.</p><br><p><strong>Reporting</strong></p><br><p>• Lead and manage the OPEX planning, budgeting, and forecasting process, compliance and system changes driven for standardization across the functions and in alignment with the overall Finance strategy.</p><br><p>• Lead and drive efficiency and optimization efforts and projects across the organization to ensure ROI/KPI driven resource allocation decisions.</p><br><p>• Lead and guide the provision of OPEX management support to ensure OPEX P&L management.</p><br><p>• Manage and guide the build of key capabilities and center of expertise on all OPEX related financial systems and processes to improve the business partner experience and shift and focus on value creation.</p><br><p>• Lead the provision of expertise discipline support to the business on all aspects of OPEX management related financial policies and processes to ensure full compliance.</p><br><p>• Lead and manage the periodic review of year-to-date and latest month actual performance data (e. g., operating expenses, reports, headcount) from the finance systems in order to ensure accounting transactions are recorded properly and financial reporting for the function is accurate.</p><br><p>• Lead, guide and manage the identification, assessment and following up of financial risks, opportunities, and/or other pending items discussed during the prior month's rolling estimate, operating meetings or other sources to determine impact on the current rolling estimate and to provide management with the best thinking of potential performance against targets.</p><br><p>• Provide financial expertise on the segment to guide the communication and interpretation of rolling estimate results and recommended scenarios to the senior management, providing additional perspective on implications, risks, opportunities, and trends, including reaching agreement on the rolling estimate numbers.</p><br><p>• Manage the conducting of balance sheet review to attest the accuracy of financial records and compliance with accounting standards and policies prior to distribution.</p><br><p>• Review and analyse business performance of business units to highlight issues of concern from the financial and budget perspectives and offer recommendations to address these effectively.</p><br><p>• Review financial policies and procedures to assess their effectiveness and prepare recommendations for further enhancement.</p><br><p>• Prepare reports and analyses for management review and conduct special studies or projects as required from time to time.</p><br><p><strong>Relationship Management</strong></p><br><p>• Develop and maintain effective business relationships with all relevant external/internal entities such as service providers, government authorities etc with highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.</p><br><p>• Liaise with internal and external auditors and, in order to ensure efficient and transparent auditing process for the assigned segment.</p><br><p><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</strong></p><br><p>• Bachelor’s degree in finance/ accounting management or equivalent.</p><br><p>• 10 years of experience, including at least 4 years in supervisory positions within Finance.</p><br><p>• Significant professional accounting and financial analysis/reporting experience</p><br><p>• Knowledge of reputed financial / accounting systems</p><br><p>• Knowledge of financial planning and budgeting</p><br><p>• Specialisation in accounting and finance</p><br><p>• Demonstrate analytical skills</p><br><p>• Demonstrate internal and external stakeholder skills</p><br><p>• Demonstrate the ability to communicate with senior stakeholders</p><br><p>• Strong written and oral skills</p><br><p>• Fluent in Business English</p><br><br> </div>
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<p>We are currently recruiting for PMC Lead Engineer Digitalization role to support our ADNOC Offshore project in Abu Dhabi, United Arab Emirates. </p><br><p>Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates. </p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance</strong>: Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity:</strong> In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award</strong>: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Objective</strong></p><br><p>The PMC Offshore Lead Engineer – Digitalization is responsible for leading the digital engineering strategy, implementation, and integration for offshore oil & gas projects during FEED, EPC, commissioning, and handover phases. The role ensures the effective use of digital technologies, engineering information management systems, digital twins, BIM/3D models, data analytics, and smart asset solutions to improve project execution, operational efficiency, and lifecycle asset management.</p><br><ul> <li>Develop and implement the project's digitalization strategy.</li> <li>Lead digital engineering activities across multidisciplinary engineering teams.</li> <li>Ensure alignment with client digital transformation objectives.</li> <li>Establish digital workflows, standards, and governance.</li> <li>Manage engineering data and document management systems.</li> <li>Ensure data quality, consistency, and compliance with project standards.</li> <li>Coordinate engineering data exchange between EPC contractors and the client.</li> <li>Oversee metadata management and information lifecycle.</li> <li>Lead the development and implementation of Digital Twin solutions.</li> <li>Ensure integration of engineering models with operational systems.</li> <li>Coordinate digital asset handover requirements.</li> <li>Validate Asset Information Model (AIM) deliverables.</li> <li>Supervise 3D model coordination.</li> <li>Ensure clash detection and model quality.</li> <li>Support BIM execution planning where applicable.</li> <li>Review model maturity throughout project phases.</li></ul><p>Systems Integration</p><br><ul> <li>Coordinate integration between: <ul> <li>Engineering databases</li> <li>AVEVA solutions</li> <li>Hexagon SmartPlant applications</li> <li>Bentley platforms</li> <li>SAP</li> <li>ERP systems</li> <li>CMMS</li> <li>GIS</li> <li>SCADA</li> <li>DCS</li> <li>Historian systems</li> </ul></li></ul><p>Data Analytics & Reporting</p><br><ul> <li>Develop engineering dashboards and KPIs.</li> <li>Monitor digital performance metrics.</li> <li>Utilize Power BI, Tableau, or equivalent visualization tools.</li> <li>Support predictive analytics initiatives.</li></ul><p>Offshore Project Support</p><br><ul> <li>Support offshore construction and commissioning teams.</li> <li>Ensure digital systems are available during offshore execution.</li> <li>Facilitate remote engineering collaboration.</li> <li>Support digital permit and inspection systems where applicable.</li></ul><p>Vendor & Contractor Management</p><br><ul> <li>Review contractor digital deliverables.</li> <li>Audit digital execution plans.</li> <li>Participate in technical bid evaluations.</li> <li>Ensure compliance with client digital specifications.</li></ul><p>Quality & Compliance</p><br><ul> <li>Ensure compliance with: <ul> <li>ISO 19650</li> <li>ISO 55000</li> <li>ISO 15926</li> <li>Client digital standards</li> <li>Company procedures</li> </ul></li> <li>Conduct digital maturity assessments.</li></ul><p>Handover</p><br><ul> <li>Lead digital asset handover.</li> <li>Verify final engineering databases.</li> <li>Ensure completeness of As-Built digital information.</li> <li>Support operations readiness.</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br> <p><strong>Expected:</strong></p><br> <ul> <li>Minimum 15+ years in Oil & Gas engineering atleast 8+ years in offshore projects.</li> <li>Minimum years leading digital engineering teams.</li> <li>PMC experience preferred.</li> <li>Experience in FEED and EPC projects.</li> <li>ADNOC or similar operator experience is advantageous.</li> </ul><br> </div>
<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>
Who we are<br><br>About Stripe<br><br>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.<br><br>About The Team<br><br>We started operations in the UAE in 2021 as our first Middle East launch to provide UAE businesses of all sizes with the financial infrastructure they need to accept payments, manage operations, and grow their revenue globally.<br><br>The EMEA Regulatory Legal team is a team of legal counsel responsible for providing strategic guidance on Stripe's financial regulatory obligations across EMEA. We're hiring our first team member based in the UAE to lead our work in the UAE and future expansion in the region. As a member of the team, you'll tackle a diverse range of cutting-edge financial regulatory challenges on a daily basis. You'll have the chance to influence new product development, interact with regulatory authorities shaping our industry, and help define Stripe's policy positions.<br><br>What you'll do<br><br>We're seeking an experienced legal counsel with a passion for payments and fintech regulation. In this role, you'll be a trusted advisor to our business, legal, policy, compliance, and risk partners on applicable regulations. You'll also work with internal stakeholders to engage regulators and policymakers on these issues to enable Stripe's mission of helping businesses to grow and thrive. You'll have the opportunity to contribute more broadly to other regulatory and legal matters as well. This is a full-time role for a candidate based in the UAE (based in-office) and will report to the Head of EMEA Regulatory Legal, based in Dublin.<br><br>Responsibilities<br><br>Advise internal stakeholders on a wide range of regulatory issues with a focus on UAECounsel Product Legal and Compliance teams on regulatory requirements for Stripe products to enable compliant product development and expansion Support teams in developing policies and procedures and shaping compliance programs to meet regulatory requirements Be a proactive partner and trusted advisor to cross-functional teams in EMEAMonitor developments in financial regulations to provide proactive guidance on regulatory trends, risks, and opportunities Advise on advocacy in connection with contemplated and proposed laws, rules, and regulations Collaborate with business and legal teams across Stripe to address regulatory issues efficiently Identify and evaluate business and legal risks, and find creative ways to mitigate them while achieving business goals Develop and work with stakeholders on regulatory engagement strategies Maintain and contribute to internal legal resources and repositories, help refine our processes, create playbooks, and provide training where necessary<br><br><br>Who you are<br><br>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.<br><br>Minimum Requirements<br><br>6+ years of experience practicing as a qualified lawyer in the UAE, with a focus on payments and fintech regulation Excellent skills in issue spotting, risk assessment, and problem-solving, particularly in ambiguous or complex situations Strong strategic thinking capabilities to enable business partners to make decisions that are grounded in a practical application of the law, technology, and business goals Excellent written and verbal communication skills Integrity and sound judgment Ability to distill difficult and complex legal advice in a clear, convincing, and solutions-oriented manner to various stakeholders, including senior management to enable effective decision-making Capable of multitasking and working effectively and independently under pressure Able to make sound decisions in the face of complexity, ambiguity, and imperfect information Strong interpersonal skills and the ability to build consensus across myriad groups A collaborative team player who is willing to pitch in wherever needed in a dynamic, rapidly growing company Experience working closely with financial regulators in the UAE and wider region—whether as a regulator, within a regulated firm, or advising regulated clients<br><br><br>Preferred Qualifications<br><br>Experience in advising on financial regulation pertaining to money movement, crypto, and a demonstrated interest in payments, fintech and innovative financial products Prior experience in payments, fintech, banking, and familiarity with associated regulatory issues including licensing Prior experience in advising on crypto legal issues and regulations Fluency in both Arabic and English (written and spoken), with the ability to draft, review, and negotiate legal documents and regulatory responses in both languages. Experience navigating both UAE onshore and offshore regulatory frameworks Experience advising on market entry and licensing requirements across the wider MENA region Proven ability to engage with and influence policymakers or industry bodies in the UAE on the development of new financial regulations. Prior experience in an in-house legal role at a high-growth technology company or a leading international financial institution<br><br><br>In-office expectations<br><br>Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.<br><br>Pay and benefits<br><br>Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.<br><br>We look forward to hearing from you.<br><br>At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.<br><br>Apply now
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<br> <strong>1. JOB PURPOSE:</strong><br>· Provide legal advice and services with a particular focus on Legal Commercial and Operational matters.<br>· Draft, review, and amend legal opinions, agreements and documents.<br>· Ensure conformity with laws and regulations and safeguarding of ADNOC Group’s interests.<br><strong>2. KEY ACCOUNTABILITIES:</strong><br><strong>Job Specific Accountabilities</strong><br><strong>Legal Commercial & Operations Key Accountabilities</strong><br>Provision of legal advice and support relating to:<br>· agreements, documents, projects and investment transactions for BLDs, BSDs and BSFs supported by Legal Commercial & Operations;<br>· general commercial contracts, employment law, health/medical law matters, real estate, hospitality, corporate transactions, corporate governance, policies and procedures; and<br>· intellectual property, projects and activities.<br><strong>Key components of the role are:</strong><br>· Provide legal counsel and advice to various parts of the Business as a Legal Business Partner;<br>· Provide legal counsel and advice to Business Line Directorates (“BLDs"), Business Support Directorates (“BSDs”), Business Support Functions (“BSFs”) and group companies in relation to commercial, non-commercial and operations related agreements, projects and matters;<br>· Provide legal support to the ADNOC Group for commercial, non-commercial and operations related agreements, projects and matters;<br>· Instruct and supervise external legal counsel advising on legal matters relating to BLDs and group companies under each BLD, including managing and monitoring performance of the external legal counsel along with legal spend and budget; and<br>· Produce legal agreements that reflect the ADNOC Group’s risk appetite, safeguard its best interests and ensure due and proper compliance with all applicable laws as well as to prepare standard form agreements, guidelines and deliver training sessions to BLDs, BSFs, BSDs and group company LGC business unit colleagues on relevant legal requirements for commercial and operations related agreements, save except for non-centralized activities.<br><strong>Technical Expertise</strong><br>· Relevant experience providing legal advice on commercial, non-commercial and operational related matters.<br><strong>Budget Management</strong><br>· Input into the development of annual budget in line with the Business Unit’s business objectives and operational plans.<br><strong>Policies, Systems, Processes & Procedures</strong><br>· Input into the development and implement the appropriate Business Unit policies, processes, systems, standards, procedures, guidelines and internal controls, in order to support execution of the Function’s work programs in line with Company and International standards.<br>· Contribute to the continuous improvements within the Legal Commercial & Operations to achieve and sustain performance levels reflective of external benchmarks.<br><strong>Performance Management</strong><br>· Contribute to achievement of the Legal Commercial & Operations KPI’s and Performance objectives and establish monitoring mechanisms to ensure delivery of these objectives.<br>· Contribute to analyses of business operations and input into recommendations on the ways to enhance current business practices.<br><strong>People Management and Development</strong><br>· Input into the development of knowledge, competencies and innovative spirit within the Legal Commercial & Operations.<br>· Input into the initiatives for the training and continuous learning of the developees within the Legal Commercial & Operations.<br>· Support the development of junior Emirati lawyers.<br><strong>Organisation Structure and Development</strong><br>· Input into the review and evaluation of the Business Unit organisation structure aiming to best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.<br><strong>Stakeholder Management</strong><br>· Assist VP/Manager/Section Head Legal Commercial & Operations with day-to-day operations of the Legal Disputes & Executive Affairs Business Unit.<br>· Represent Legal Commercial & Operations in various task forces, events and committees.<br>· Prepare, deliver, and present reports.<br>· Collaborate with various internal and external stakeholders.<br>· Assist with the appointment of external lawyers and experts and the assessment of the performance of external lawyers and experts.<br><strong>Risk Management</strong><br>· Input into Corporate Integrated Risk Management System within the Business Unit.<br><strong>Innovation and Continuous Improvement</strong><br>· Assist VP/Manager/Section Head Legal Commercial & Operations in promotion of an organisation culture that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management to continuously improve the Business Unit operations and services.<br>· Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with approved standards in order to define intelligent solutions for issues confronting the Business Unit.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>· Support the implementation of an HSE culture and compliance with relevant HSE policies, procedures, systems & controls and applicable legislation and sustainability guidelines across the Business Unit in line with ADNOC Code of Practices.<br><strong>Management Information Systems (MIS) and Reports</strong><br>· Contribute and input into Business Unit MIS and deliver progress reports to provide accurate and timely reports and necessary information to effectively manage operations of the Legal Commercial & Operations Business Unit.<br><strong>Generic Accountabilities</strong><br><strong>Supervision</strong><br>· Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>· Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>· Provide input for preparation of the Function/Division/Department/Section budgets, assist in the implementation of the approved Budget, and work plans to deliver objectives.<br>· Investigate and highlight any significant variances to support effective performance and cost control.<br><strong>Policies, Systems, Processes & Procedures</strong><br>· Implement approved Function/Division/Department/Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>· Contribute to the achievement of the approved Performance Objectives for the Function/Division/Department/ Section in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>· Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>· Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>· Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>· Provide inputs to prepare Function/Division/Department/Section MIS and progress reports for Company Management.<br><strong>3. COMMUNICATIONS & WORKING RELATIONSHIPS:</strong><br><strong>Internal</strong><br>· Contacts with ADNOC’s cross-functional management teams when representing Legal Commercial & Operations.<br>· Contacts with ADNOC Legal, Governance and Compliance leadership.<br>· Regular contacts with legal advisors across ADNOC Group.<br>· Regular contacts with counterparts and focal points of the Business customers across ADNOC Group.<br><strong>External</strong><br>· Contacts with other lawyers of major governmental, legal, financial, and commercial institutions.<br>· Contacts with suppliers and business partners.<br>· Contacts with external legal firms and advisors.<br><strong>4. QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:</strong><br><strong>Minimum Qualification</strong><br>· Bachelor’s degree in law<br><strong>Minimum Experience & Knowledge & Skills</strong><br>· 5 years of Post Qualification Experience in transactional work in a reputable international law firm and/or in-house legal department, preferably within the energy or technology industry.<br>· Excellent English language (written and spoken). Fluent Arabic in addition is an advantage.<br>· Knowledge of applicable legislations and regulations.<br>· Knowledge of business and international best practices.<br>· Strong background and expertise in a broad range of commercial areas (see section 4 above), business strategy, stakeholder management and advisory.<br><strong>Professional Certifications</strong><br>· Must be a qualified lawyer in a civil and/or common law jurisdiction.<br><strong>5. Work Condition:</strong><br>Physical Effort<br>· Minimal<br>Work Environment<br>· Air-conditioned office environment<br><br> </div>
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<br> <p><strong><span>J<span>OB PURPOSE</span></span></strong></p><br><p><br><span>Plan, Supervise and coordinate all major rotating equipment maintenance activities to ensure availability and</span><br><span>reliability activities by utilizing high skill company staff, external resources, vendors and OEM to ensure major</span><br><span>rotating equipment in the plant are operated and maintained safely with minimum down time and optimum</span><br><span>cost as per company maintenance objectives.</span></p><br><p><br><strong><span><span>KEY ACCOUNTABILITIES</span></span></strong></p><br><p><span>• Provides decision support for the production and maintenance teams for equipment testing,</span><br><span>"troubleshooting", routine equipment surveillance, start-up activities, and training on all rotating</span><br><span>equipment.</span><br><span>• Develop long range plans for machinery overhaul through performance evaluations on the equipment</span><br><span>and based on running hours to maintain high reliability & availability of the plant.</span><br><span>• Works with the production teams to ensure the integrity, reliability, and sustainability of all the</span><br><span>mechanical assets associated with rotating equipment.</span><br><span>• Provide assistance to Sr. Rotating Engineer as required in the areas of schedule / estimate of budge</span><br><span>and all other relevant jobs to the section.</span><br><span>• Review required spare parts & its availability with all resources required to execute the job to</span><br><span>complete activities as per plan & reduce equipment’s down time.</span><br><span>• Leads or support root cause analysis investigations, solution development, and risk Assessments to</span><br><span>minimize number of trips & improve plant reliability.</span><br><span>All parties consent to this document being signed electronically -PRD/INT/2024/1511</span></p><br><p><span>Prepare scope of work and follow up for the Original Equipment Manufacturer (OEM) / service</span><br><span>provider for the refurbishment / repair works of the repairable major non-insurance parts including</span><br><span>budgeting, issuing SWO’s, tracking and receiving.</span><br><span>• Supervise the major overhauls and ensure completion as per plan.</span><br><span>• Provide technical support to area maintenance and operation, carry out trouble shooting and resolve</span><br><span>chronic problems by identifying solutions those requires more in depth investigation.</span><br><span>• Ensure that, major rotating equipment / major parts history record are kept available and updated to</span><br><span>utilize such records to plan proper replacement of aged parts via maintaining tracking database.</span><br><span>• Coordination with TE Division/TER to request technical services (RTS) related to Major equipment’s,</span><br><span>agree for scope of work, review and implement RTS recommendations.</span><br><span>• Follow up permanent/temporary Plant change management system (PCRs) related to Major</span><br><span>equipment’s starting from initiation, pre feed, feed, execution, and up to post - close stage.</span><br><span>• Coordination with PX team to review the Rotating Equipment documents of the new projects, retrofit,</span><br><span>modifications, service bulletins and plant expansions starting from pre-feed till project completion.</span><br><span>Supervision</span><br><span>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.</span><br><span>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job</span><br><span>and deliver the respective functional objectives.</span><br><span>Budgets</span><br><span>• Provide input for preparation of the Section / Team / Department budgets and assist in the</span><br><span>implementation of the approved Budget and work plans to deliver functional objectives.</span><br><span>• Investigate and highlight any significant variances to support effective performance and cost control.</span><br><span>Policies, Systems, Processes & Procedures</span><br><span>• Implement approved Section / Team / Department policies, processes, systems, standards and</span><br><span>procedures in order to support execution of the work programs in line with Company and International</span><br><span>standards.</span><br><span>• Comply with all applicable legislation and legal regulations.</span><br><span>Performance Management</span><br><span>• Contribute to the achievement of the approved Performance Objectives for the Section / Team /</span><br><span>Department in line with the Company Performance framework.</span><br><span>Innovation and Continuous Improvement</span><br><span>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</span></p><br><p><span>Identify improvements in internal processes against best practices in pursuit of greater efficiency in</span><br><span>line with best Industry standards in order to define intelligent solutions for issues confronting the</span><br><span>function.</span><br><span>Health, Safety, Environment (HSE) and Sustainability</span><br><span>• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability</span><br><span>guidelines in line with international standards, best practices and ADNOC Code of Practices</span><br><span>Reports</span><br><span>• Provide inputs to prepare MIS and progress reports for Company Management.</span></p><br><p><strong><span><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</span></span></strong></p><br><ul><li><span>Bachelor Degree in Engineering or Business Administration.</span></li><li><span>6 years of relevant experience in operations & maintenance of rotating equipment within a large </span><span>industrial organization, preferably in the Oil and Gas industry</span></li><li><span>Strong understanding of performance analysis and standards in Oil & Gas Production</span></li><li><span>Good understanding of business planning, performance measurement and economic analysis.</span></li><li><span>Good understanding of relevant business processes, systems and tools</span></li><li><span>Proficiency in building production performance analysis reports to identify prospects of improvement</span><br><span>for strategic business planning</span></li><li><span>Awareness in business risk and controls for Plant Production within oil & gas sector.</span></li><li><span>Planning and Organising, Scheduling and Co-ordinating, Checking, Examining and Recording.</span></li></ul><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>The GIS Specialist owns end-to-end GIS delivery, automation and development, and day-to-day administration of the GIS enterprise environment for AECOM's infrastructure, transportation, utilities and urban development projects. The role spans three areas: (1) core GIS delivery – spatial data production, analysis, quality control and design coordination; (2) automation and development – building and maintaining Python-based automation, geoprocessing tools and web GIS applications; and (3) GIS Enterprise administration – supporting ArcGIS Enterprise/Portal/Server,and cloud-hosted GIS environments. This is a hands-on, technically diverse role suited to a candidate who can deliver GIS outputs, build the tools that make delivery faster, and help keep the underlying GIS platform running reliably.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>GIS Delivery & Spatial Analysis</strong></p><br><ul><li>Produce, manage and maintain spatial datasets, geodatabases and cartographic outputs for multi-discipline design teams.</li></ul><ul><li>Perform spatial analysis (overlay, buffer, network, suitability) and integrate survey, design and asset data into GIS.</li></ul><ul><li>Apply data standards, topology rules, QA/QC and metadata to ensure data accuracy, completeness and consistency, in line with the ISO 19100 series.</li></ul><ul><li>Support design coordination, constraints mapping and options analysis, and assist with authority/client submissions.</li></ul><ul><li>Manage coordinate systems, projections and transformations across local and regional datums.</li></ul><p><strong>Automation & GIS Development</strong></p><br><ul><li>Design, build, test and maintain automation scripts and geoprocessing models using Python/ArcPy to streamline GIS workflows and reduce manual effort.</li></ul><ul><li>Develop and support web GIS applications and dashboards using JavaScript, the ArcGIS API, Experience Builder and StoryMaps.</li></ul><ul><li>Design and consume REST APIs, and write/optimise SQL queries against enterprise geodatabases.</li></ul><ul><li>Build and maintain FME/ETL workflows for data transformation, migration and system integration.</li></ul><ul><li>Own the full tool lifecycle – requirements, development, testing, deployment, documentation and ongoing bug-fix/maintenance support.</li></ul><ul><li>Collaborate with BIM, engineering and IT teams to integrate GIS with CDE platforms (ACC/ProjectWise) and other enterprise systems.</li></ul><p><strong>GIS Enterprise Administration</strong></p><br><ul><li>Support installation, configuration, upgrades and licensing of ArcGIS Enterprise, Portal and Server.</li></ul><ul><li>Administer user roles, permissions and security settings across ArcGIS Online/Enterprise organisations.</li></ul><ul><li>Publish, monitor and maintain map, feature and geoprocessing services; troubleshoot performance and connectivity issues.</li></ul><ul><li>Support geodatabase/SDE administration, including schema management, versioning and maintenance schedules.</li></ul><ul><li>Assist with cloud-hosted GIS deployments (Azure/AWS) and coordinate with IT on infrastructure, backups and disaster-recovery requirements.</li></ul><p><strong>Collaboration, Standards & Reporting</strong></p><br><ul><li>Act as a technical point of contact for clients, authorities and project disciplines on GIS matters, as assigned.</li></ul><ul><li>Contribute to GIS Execution Plans (GEP), technical proposals and process documentation.</li></ul><ul><li>Track task progress, support estimating/scheduling of GIS deliverables, and report on production status.</li></ul><ul><li>Provide technical guidance and share knowledge with junior/associate GIS staff.</li></ul><br>Qualifications<br><p><strong>Qualifications & Experience</strong></p><br><ul><li>Bachelor's degree in GIS, Geography, Geomatics, Computer Science, Software Engineering or a related discipline (Master's preferred).</li></ul><ul><li>5–8 years of relevant experience spanning GIS delivery, automation/application development, and exposure to GIS Enterprise administration.</li></ul><ul><li>Demonstrated experience developing Python/ArcPy automation and web GIS applications in a production environment.</li></ul><ul><li>Working knowledge of ArcGIS Enterprise/Portal/Server administration (installation, security, service publishing) is required; hands-on administration experience is a strong advantage.</li></ul><ul><li>Experience in an engineering, infrastructure or consultancy environment (transportation, utilities, urban development) preferred; Middle East experience an advantage.</li></ul><ul><li>Esri certification (e.g., ArcGIS Enterprise Administration, Desktop Associate/Professional) and/or a programming language certification is preferred.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>GIS platforms: ArcGIS Pro/Desktop, ArcGIS Online/Enterprise, geodatabases (SDE), ModelBuilder.</li></ul><ul><li>Programming & automation: Python/ArcPy, JavaScript, ArcGIS API, REST APIs, SQL, FME/ETL.</li></ul><ul><li>GIS Enterprise administration: Portal/Server configuration, security & user management, service publishing, geodatabase/SDE administration, cloud (Azure/AWS) GIS hosting.</li></ul><ul><li>Data & standards: data models, schemas, metadata, QA/QC, ISO 19100 series, coordinate systems and spatial accuracy management.</li></ul><ul><li>Integration: BIM-GIS integration and CDE platforms (ACC/ProjectWise).</li></ul><ul><li>Core Microsoft Windows and Office productivity tools.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>Strong verbal and written communication; able to translate technical GIS concepts for technical and non-technical audiences.</li></ul><ul><li>Effective team collaboration and multi-discipline coordination.</li></ul><ul><li>Analytical, detail-oriented and solutions-focused approach to problem-solving.</li></ul><ul><li>Able to manage multiple tasks and deadlines, and to mentor junior staff.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 02 <br>Titles of Direct Reports – Team Leader, Restaurant Manager<br>CANDIDATE PROFILE <br>Experience:<br>At least 2 year of related work experience in five star hotel. <br>Skills and Knowledge<br>Team Work<br>Customer Service Orientation<br>Diversity Relations<br>Interpersonal Skills<br>English Language Proficiency<br>Listening<br>Applied Reading<br>Education or Certification<br>High school diploma or equivalent <br>Bartender Certificate<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Food and Beverage Services<br>Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.<br>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).<br>Notify management of maintenance repairs issues.<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Assist your and other departments when needed to ensure optimum service to guests.<br>Follow property key policies, including checking out and returning keys to appropriate departments.<br>Assists Management<br>Ensure staff is working together as a team to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Greeting and Seating<br>Thank every guest upon departure and wish them a fond farewell.<br>Closing<br>Secure liquors, beers, wines, coolers, cabinets, and storage areas.<br>Check with captain or supervisor before leaving at end of shift.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Complete bottle transfer slips and distribute accurately.<br>Beverage/Coffee Cart<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Drain, clean, and fill ice bin.<br>Cash/Bank Handling<br>Follow property control audit standards and cash handling procedures (e.g., blind drops).<br>Process all payment methods in accordance with Accounting procedures and policies.<br>Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.<br>Transport bank to/from assigned workstation, following security procedures.<br>Count bank at end of shift.<br>Steps of Service<br>Check in with guests to ensure satisfaction with each food course and/or beverages.<br>Retrieve alcoholic beverages from bar and serve to guest in accordance with the company standards and local laws.<br>Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures.<br>Wine/Sommelier<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines.<br>Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.<br>Bartending<br>Follow all state and local laws for serving alcohol responsibly (e.g., last call times).<br>Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.<br>Prepare drink orders for guests according to specified recipes using measuring systems.<br>Communicate last call at designated closing time to guests.<br>Check quality and set up designated bar stock and supplies by using checklist.<br>Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.<br>Stock and Supplies<br>Check quality and quantity of all stock and supplies using checklist.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Director, Compliance and Financial Crime Risk Advisory, CIB Client Coverage and Transaction Banking
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p>The role of Director, CFCR Advisory, CIB Client Coverage & Transaction Banking, UAE & Middle East, is a pivotal position within Standard Chartered's banking operations, focused on providing expert second line of defence advisory services. This function serves as a critical element in ensuring the bank’s Corporate and Institutional Banking (CIB) activities comply fully with financial crime regulations, conduct risk expectations, and overall regulatory requirements throughout the UAE and Middle East region. You will offer independent, risk-based guidance and challenge to the client coverage and transaction banking teams to facilitate sustainable business growth that aligns with the bank’s risk appetite. This includes promoting a risk-aware culture, ensuring adherence to regulatory frameworks, and supporting strategic initiatives to foster compliance excellence.<br>In this role, you will work closely with senior management and key stakeholders to identify, assess, manage, and escalate financial crime, conduct, and regulatory risks. Your expertise will be vital in driving governance oversight, engaging with regulators, and enhancing risk management practices through trusted advisory input. Through collaboration across multiple teams and jurisdictions, you will contribute to the bank’s vision of ethical and compliant business practices while supporting its commercial objectives in a rapidly evolving regulatory landscape.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Key Responsibilities:</strong></p><br><br>
<ul>
<li>Serve as a senior independent advisor on compliance, financial crime compliance (FCC), and conduct risk issues impacting the Corporate and Institutional Banking (CIB) Client Coverage and Transaction Banking businesses within UAE and the Middle East, ensuring robust risk controls and ethical standards.</li>
<li>Provide timely and insightful risk-based advice and challenge related to client onboarding, ongoing relationships, transactions, new business initiatives, and remediation programmes, helping the business navigate complex regulatory requirements.</li>
<li>Continuously monitor and assess emerging financial crime and regulatory risks, promptly escalating concerns and advising on appropriate mitigation strategies to senior leadership and governance bodies.</li>
<li>Support and contribute to comprehensive Compliance Risk Assessments (CRA) and Product Risk Assessments (PRA), enabling identification and management of risk exposures within client lifecycle and product offerings.</li>
<li>Offer subject matter expertise in Anti-Money Laundering (AML), sanctions compliance, Anti-Bribery and Corruption (ABC), regulatory compliance, and conduct risk, guiding the business to uphold stringent compliance standards.</li>
<li>Lead and support regulatory examination preparations, audit engagements, thematic reviews, and remediation actions, ensuring regulatory expectations are met effectively and expediently.</li>
<li>Contribute to the implementation of the bank’s Corporate and Institutional Banking (CIB) strategy, aligning risk frameworks with business growth within approved risk appetite boundaries.</li>
<li>Champion the consistent application of Group-wide standards and regulatory obligations, balancing global policies with local jurisdictional requirements.</li>
<li>Prepare detailed risk insights, reports, and management information for senior management committees and other governance forums to facilitate informed decision-making.</li>
<li>Foster collaborative relationships across business units, country CFCR teams, financial crime specialists, internal audit, risk functions, and regulatory agencies to enhance the effectiveness of risk management practices.</li>
</ul><br><b>Skills and Experience</b> <br><p><strong>Skills and Experience Requirements:</strong></p><br><br><ul><li><strong>Must-Have Skills:</strong><ul><li>Demonstrable experience delivering strategic Compliance, Financial Crime and Conduct Risk (CFCR) advisory and challenge within a regulated banking environment.</li><li>Strong expertise in regulatory compliance and financial crime risk management frameworks relevant to the UAE and Middle East jurisdictions.</li><li>In-depth understanding of financial crime typologies, sanctions regimes, anti-bribery and corruption controls, and conduct risk principles applicable to Corporate and Institutional Banking sectors.</li></ul></li><li><strong>Other Essential Skills:</strong><ul><li>Exceptional stakeholder management and influencing capabilities, able to engage senior leaders and diverse teams effectively.</li><li>Rich familiarity with client coverage and transaction banking operations, enabling targeted risk advice aligned with business activities.</li><li>Familiarity with governance structures, risk and control environments, and compliance risk assessment methodologies.</li><li>Ability to synthesise complex regulatory requirements into clear, actionable guidance and to communicate risk findings persuasively across audiences.</li></ul></li></ul><br><b>Qualifications</b> <br><p><strong>Qualifications and Professional Background:</strong></p><br><br><ul><li>Proven extensive experience in Compliance, Financial Crime Compliance, Regulatory Compliance or Risk Management within international banking or financial services, ideally with exposure to the UAE and Middle East banking landscape.</li><li>Track record providing senior advisory support and independent challenge to Corporate, Commercial or Institutional Banking lines of business, demonstrating sound judgement and risk insight.</li><li>Hands-on involvement managing regulatory engagements, audits, thematic reviews, and complex remediation programmes with successful outcomes.</li><li>Comprehensive knowledge of AML, sanctions, anti-bribery and corruption standards, conduct risk frameworks, and broader compliance policies.</li><li>Previous roles requiring operation within multi-jurisdictional contexts, appreciating local regulatory nuances and cultural factors important to risk management.</li><li>Strong ability to influence senior stakeholders and to navigate matrix organisational structures effectively.</li><li><strong>Educational Credentials:</strong> Bachelor’s degree or equivalent professional qualifications in law, finance, business, or related fields.</li><li><strong>Languages:</strong> Proficiency in English is mandatory; Arabic language skills are desirable and considered an asset but not a pre-requisite.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title: DevSecOps Manager</strong></p><br><br><p><strong>Department: Digital Infrastructure & Systems</strong></p><br><br><p><strong>Reports To: Head of Digital Infrastructure & Systems</strong></p><br><br><p><strong>Job Summary:</strong></p><br><br><p>We are seeking a highly skilled and experienced DevSecOps Section Manager to</p><br><br><p>establish, lead, and manage the enterprise DevSecOps practice within our Digital</p><br><br><p>Infrastructure & Systems Department.</p><br><br><p>The role is responsible for building and operating a modern DevSecOps ecosystem that</p><br><br><p>supports government-scale digital services and hybrid multi-cloud environments across on</p><br><br><p>premises and public cloud platforms. The ideal candidate must combine strong leadership</p><br><br><p>and people management capabilities with deep hands-on technical expertise in</p><br><br><p>Kubernetes/OpenShift, GitLab CI/CD, cloud platforms, automation, security integration, and</p><br><br><p>observability solutions.</p><br><br><p>This position will lead the DevSecOps strategy, governance, automation frameworks, CI/CD</p><br><br><p>pipelines, container platforms, and developer enablement initiatives while ensuring</p><br><br><p>compliance, scalability, security, and operational excellence.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p>Leadership & Management</p><br><br><p>* Establish and lead the DevSecOps Section, including organizational structure,</p><br><br><p>operating model, and roadmap.</p><br><br><p>* Build, mentor, and manage a high-performing DevSecOps engineering team.</p><br><br><p>* Define team KPIs, SLAs, technical standards, and governance processes.</p><br><br><p>* Manage project delivery timelines, resource planning, workload prioritization, and</p><br><br><p>stakeholder expectations.</p><br><br><p>* Drive Agile and DevSecOps culture adoption across internal teams and government</p><br><br><p>entities.</p><br><br><p>* Coordinate with Infrastructure, Security, Operations, Digital, and Architecture teams</p><br><br><p>to ensure seamless integration and service delivery.</p><br><br><p>* Conduct performance management, coaching, technical mentoring, and capability</p><br><br><p>development for engineers.</p><br><br><p>* Lead vendor coordination, technical workshops, onboarding, and enterprise platform</p><br><br><p>adoption initiatives.</p><br><br><p><strong>Technical & Platform Responsibilities</strong></p><br><br><p>DevSecOps Platforms & CI/CD</p><br><br><p>* Design, implement, and manage enterprise CI/CD platforms using GitLab and related</p><br><br><p>DevOps toolchains.</p><br><br><p>* Build secure CI/CD pipelines with integrated security scanning, compliance</p><br><br><p>validation, and automated testing.</p><br><br><p>* Implement Infrastructure as Code (IaC) and GitOps methodologies.</p><br><br><p>* Standardize DevSecOps onboarding frameworks for applications and development</p><br><br><p>teams.</p><br><br><p><strong>Container Platforms & Kubernetes</strong></p><br><br><p>* Manage enterprise Kubernetes/OpenShift environments using Red Hat OpenShift.</p><br><br><p>* Lead container platform architecture, multi-cluster operations, governance,</p><br><br><p>scalability, resiliency, and platform security.</p><br><br><p>* Support containerized workloads, microservices, and platform engineering initiatives.</p><br><br><p>* Implement enterprise-grade backup, DR, HA, storage integration, and monitoring for</p><br><br><p>container platforms.</p><br><br><p><strong>Cloud & Hybrid Infrastructure</strong></p><br><br><p>* Manage DevSecOps integration across hybrid cloud platforms including Microsoft</p><br><br><p>Microsoft Azure and private cloud infrastructure.</p><br><br><p>* Enable secure cloud-native application deployment pipelines.</p><br><br><p>* Implement automation and orchestration across cloud and on-premise platforms.</p><br><br><p>* Support multi-cloud operational models and cloud governance standards.</p><br><br><p>Security & Compliance</p><br><br><p>* Embed security controls into the software delivery lifecycle (DevSecOps approach).</p><br><br><p>* Integrate SAST, DAST, container security, secrets management, vulnerability</p><br><br><p>management, and compliance automation into CI/CD pipelines.</p><br><br><p>* Ensure alignment with cybersecurity and digital sovereignty standards.</p><br><br><p>* Collaborate with Security Operations and GRC teams on risk remediation and</p><br><br><p>compliance initiatives.</p><br><br><p>Observability & Monitoring</p><br><br><p>* Lead enterprise observability and monitoring strategy implementation.</p><br><br><p>* Implement centralized logging, tracing, monitoring, and performance analytics</p><br><br><p>platforms.</p><br><br><p>* Integrate observability solutions across Kubernetes, cloud, middleware, applications,</p><br><br><p>and infrastructure layers.</p><br><br><p>* Drive proactive monitoring, alerting, capacity planning, and reliability engineering</p><br><br><p>practices.</p><br><br><p><strong>Qualifications & Experience:</strong></p><br><br><p><strong>Education</strong></p><br><br><p>* Bachelor's degree in computer science, Information Technology, Engineering, or</p><br><br><p>related field.</p><br><br><p>* Master's degree is preferred.</p><br><br><p>* Minimum 12+ years in IT Infrastructure, Cloud, DevOps, or Platform Engineering.</p><br><br><p>* Minimum 7+ years in DevOps/DevSecOps leadership or management role.</p><br><br><p>* Strong experience managing enterprise-scale DevSecOps and container platforms.</p><br><br><p>* Proven experience in hybrid cloud and Kubernetes/OpenShift environments.</p><br><br><p>Experience in government, enterprise shared services, or large-scale regulated</p><br><br><p>environments is highly preferred</p><br><br><p>Skills & Competencies:</p><br><br><p><strong>Mandatory Skills</strong></p><br><br><p>* Strong expertise in Red Hat OpenShift administration and architecture.</p><br><br><p>* Strong expertise in GitLab CI/CD pipelines and GitOps practices.</p><br><br><p>* Experience with Microsoft Azure cloud services and hybrid cloud integration.</p><br><br><p>* Strong understanding of Kubernetes, containers, microservices, and platform</p><br><br><p>engineering.</p><br><br><p>* Hands-on experience with automation and IaC tools such as Ansible, Terraform, and</p><br><br><p>Helm.</p><br><br><p>* Strong understanding of DevSecOps security controls and secure SDLC.</p><br><br><p>* Experience with observability and monitoring platforms such as Dynatrace,</p><br><br><p>Prometheus, Grafana, ELK, or OpenTelemetry.</p><br><br><p>* Experience with API integration, automation frameworks, and enterprise middleware</p><br><br><p>integration.</p><br><br><p>* Knowledge of Linux, networking, storage, virtualization, and enterprise infrastructure</p><br><br><p>concepts.</p><br><br><p><strong>Leadership & Soft Skills</strong></p><br><br><p>* Strong leadership, communication, and stakeholder management capabilities.</p><br><br><p>* Excellent team management and mentoring skills.</p><br><br><p>* Strong analytical, troubleshooting, and decision-making abilities.</p><br><br><p>* Ability to work under pressure in enterprise operational environments.</p><br><br><p>* Strong presentation and reporting skills for management and executive leadership.</p><br><br><p>* Ability to drive transformation initiatives and organizational change.</p><br><br><br><p><strong>Preferred Certifications</strong></p><br><br><p><strong>DevOps & Kubernetes</strong></p><br><br><p>* Red Hat Certified Specialist in OpenShift Administration</p><br><br><p>* Red Hat Certified Architect (RHCA)</p><br><br><p>* Certified Kubernetes Administrator (CKA)</p><br><br><p>* Certified Kubernetes Security Specialist (CKS)</p><br><br><p><strong>Cloud</strong></p><br><br><p>* Microsoft Certified: Azure Solutions Architect Expert</p><br><br><p>* Microsoft Certified: Azure DevOps Engineer Expert</p><br><br><p><strong>GitLab & Automation</strong></p><br><br><p>* GitLab Certified CI/CD Associate or Professional</p><br><br><p>* Red Hat Ansible Automation Certification</p><br><br><p>* Terraform Associate Certification</p><br><br><p><strong>Security & Governance</strong></p><br><br><p>* Certified Information Systems Security Professional (CISSP)</p><br><br><p>* Certified Cloud Security Professional (CCSP)</p><br><br><p>* DevSecOps Foundation Certification</p><br><br><p><strong>IT Service Management & Agile</strong></p><br><br><p>* ITIL v4 Foundation or Managing Professional</p><br><br><p>* PMI-PMP or PRINCE2</p><br><br><p>* Certified Scrum Master (CSM) or SAFe Certification</p><br><br><br><p>Preferred Candidate Profile</p><br><br><p>We are looking for a technically strong leader who can operate strategically and hands-on</p><br><br><p>when needed. The ideal candidate should be capable of building the DevSecOps function</p><br><br><p>from the ground up, managing enterprise platforms, driving automation culture, and leading</p><br><br><p>transformation initiatives across hybrid cloud environments.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 5-10 <br>Titles of Direct Reports – DCDP, Commis<br>CANDIDATE PROFILE <br>Experience:<br>5 Years<br>Skills and Knowledge <br>N/A<br>Education or Certification <br>N/A<br>Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.<br>Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.<br>Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.<br>Operate ovens, stoves, grills, microwaves, and fryers to prepare foods.<br>Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).<br>Inform Chef of any excess food items that can be used in daily specials or elsewhere.<br>Maintain food logs for all food products (e.g., production charts).<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Kitchen<br>Sanitation and Maintenance<br>Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.<br>Set-up and break down work station with required mien place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate.<br>Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.<br>Food Safety<br>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.<br>Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.<br>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.<br>Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.).<br>Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.<br>Follow guidelines and checklists related to PIC (Person in charge)<br>Support initiatives related to food safety. <br>Report any guest complaints or other issues related to food safety to the culinary management.<br>Stocking/Receiving<br>Monitor stock of kitchen supplies and food to identify needed items and ensure neat and orderly storage, and communicate potential product shortages, or price changes, to supervisor/manager.<br>Kitchen Tools & Equipment<br>Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.<br>Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.<br>Food Preparation<br>Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.<br>Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.<br>Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.<br>Prepare ingredients for cooking, including portioning, chopping, and storing food before use.<br>Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.<br>Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.<br>Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.<br>Prepare special meals or substitute items, where possible, to satisfy guest requests.<br>Supervise and coordinate activities of cooks and workers engaged in food preparation.<br>Determine how food should be presented, and create decorative food displays.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>What this job involves:<br>Responsibilities listed below are site dependent. It is expected that a GRH will work across the relevant functions interchangeably on a roster basis which will be communicated upon appointment and based on service level agreements for the particular location. Responsibilities may include (but are not limited to):<br>• Meeting Room and Client Suite Management<br>• Professional, well-groomed, and well-trained staff available to meet, greet and guide colleagues and clients to the respective meeting location. Visitor and client experience shall be professional, warm and genuine<br>• Ensure all meeting rooms are kept clean, tidy are ready for use – ensure highest level of cleaning standards. Pre- checks to be conducted before every meeting including equipment and AV/ VC checks<br>• Set up and reset of internal and external meeting rooms, training rooms or conference rooms. Manage rooms to be set up appropriately according to individual booking and equipment requests. Rooms should be reset as appropriate in line with daily booking schedules<br>• Issue Resolution- resolve simple AV/ VC, collaboration tools or other meeting and conference room related equipment issues</p><br><p>• Support and manage the meeting room booking system, which includes booking all forward and same day reservations, cancellations and / or amendments to bookings as per client requests (site depending) ensuring frequent communication with end user on their booking<br>• Manage catering requests, AV or VC, room equipment, any special requirements etc… liaise with FM team/ catering/ security/ any other vendors as appropriate to ensure all requests are fulfilled accordingly<br>• Ensure meeting room booking system is up to date- details for rooms are correct, assist with any booking inquiries and liaise with supporting teams if necessary<br>• Manage meeting room inventory checks<br>• All meeting rooms consumables, including F&B, should be refilled and reset after each meeting where appropriate<br>• Obtain all external attendee names of visitors and prepare a daily visitor arrival list for the next working day<br>• Encourage and nudge appropriate booking behavior and provide utilization reporting including block booking, no shows etc…<br>• Conduct regular visual checks on meeting room usage (vacant or in use) to support ad hoc analysis of bookings vs utilisation<br>Hospitality and Events Management<br>• Manage and follow up on the event set up / run down on the respective floor, ensuring everything is in order including technology assistance and all teams involved are prepped for required activities<br>• Assist with coordination of events: supervise the set-up / dismantling of event venues, perform risk assessments. Liaise with necessary teams (security, housekeeping etc…) as necessary to ensure a consistent level of service<br>• Provide food and beverage service for external/ client suite meetings or events. Manage with Hospitality lead and coordinate with vendors if necessary for large catering functions, fine dining, any special requests etc…<br>• Supervise and be present throughout event<br>• Assist with any ‘ad hoc’ requirements or request related to functions and events<br>• Assist with communications to promote, confirm attendances, create name badges etc…<br>• Assist with any other internal events lead by business as requested<br>• Provide team briefs for wider workplace team on upcoming events, conferences, client suite events to ensure up to ensure all teams are aware of activities<br>Reception and Visitor Management<br>• Always deliver 5* customer service with a professional and presentable appearance<br>• Meet and greet all staff, customers and visitors professionally and cheerfully<br>• Ensure reception desks, waiting areas and internal meeting rooms are maintained to highest standards of tidiness and cleanliness as outlined in any operational KPIs<br>• Serve as an information source for staff and customers- assist and advise with any inquiries on building facilities, meeting room locations, special events, surrounding amenities as appropriate<br>• Be approachable and interact with guests and members of staff of all levels in a professional and friendly manner<br>• Manage all visitor categories in line with security protocol</p><br><p>• Inform hosts of the arrival of their guests or escort to host/ meeting room (in line with security practices)<br>• Monitor waiting areas to ensure visitors are collected/attended to in a timely fashion, interacting as appropriate<br>• Issue and control visitor security passes; Liaise and interact with security to guarantee a safe working environment for all visitors and staff<br>• Proactive premises inspections, proactively raise work orders for surrounding areas to report any maintenance issues, cleanliness issues or system faults where necessary<br>• To be customer focused at all times, by being visible at the reception desks and developing relationships with staff and customers<br>• Suggest ideas for developing and evolving the reception services and assist in implementing these ideas<br>• Regularly monitor customer feedback and produce an appropriate action plan based on the results<br>• Welcome new joiners and provide in person or virtual orientation tours/ supporting documentation and media<br>• Brief visitors on arrival on fire evacuation procedures- emergency exits, evacuation routes and assembly points<br>Pantry and Utility Management<br>• Ensure high end user satisfaction for all pantry and social hub services. All pantry consumables shall be of good quality and appropriate selection is provided<br>• Ensure sufficient supply of pantry consumables for day to day operations- replenish/ order stock if necessary<br>• Ensure stationery cabinets and first aid boxes are replenished with consumables<br>• Proactively check the pantry and social hub areas are kept clean, hygienic, orderly and dry always. Raise work orders for identified issues<br>• Report/ replace lack of stock in centralised utility room supplies of stationery & printer toner<br>Other responsibilities include (but not limited to):<br>• Always ensure seamless communication with community hosts/ FM teams to ensure an efficient and consistent level of service is achieved<br>• Manage telephone enquiry services (internally & externally) also known as switchboard services<br>• Support the desk management system in the role of concierge (super user) for a specified zone / sites<br>• Welcome new joiners and provide in person or virtual orientation tours/ supporting documentation and media<br>• Ensure full statutory and operational compliance is achieved in line with contract KPI’s<br>• Be aware of changing needs of customers and adjust the service accordingly in line with global standards<br>• Ensure compliance with H&S processes and procedures, including internal and external audits<br>• Ensure that all agreed service objectives are met in line with client expectations<br>• Provide admin and financial support as and when required<br>• Provide an excellent standard of client service<br>• Any other reasonable requests</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We at Al Jaddaf Rotana Suite Hotel, are currently seeking for passionate and dynamic Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p ><span>The Assistant Director of Marketing and Communications leads the marketing, communications, digital and e-commerce function for the Al Jaddaf Rotana Complex (Al Jaddaf Rotana Suite Hotel, Arabian Park Edge by Rotana and Park Apartments Edge by Rotana) and its F&B outlets. Reporting to the Complex Director of Sales & Marketing (DOSM), the role co-owns with the DOSM and executes the commercial marketing strategy that drives brand.com and outlet revenue, strengthens brand positioning, and delivers measurable return across all paid, owned and earned channels. This is a hands-on leadership role owning e-commerce performance, paid media, social and content, agency and partnership management, and marketing analytics, while contributing directly to the commercial and revenue strategy of the complex.</span></p>
<p ><span> </span></p>
<p ><b><span>General Duties and Responsibilities:</span></b></p>
<p ><b><span>1. Strategic Planning</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Support the DOSM in developing and implementing short and long-term marketing plans aligned with the complex’s commercial strategy, and take ownership of their day-to-day execution across the three properties and F&B outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Develop and deliver the annual Marketing & Communications plan, in partnership with the DOSM, tailored to rooms segmentation and F&B, aligning with revenue targets and guest satisfaction metrics.</span></p>
<p ><span><span>·<span> </span></span></span><span>Conduct market research and competitive analysis to identify trends and opportunities, sharing insight with the DOSM to inform commercial strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Allocate and flex marketing budget across channels and outlets based on performance and commercial priority, in collaboration with the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Monitor and evaluate the effectiveness of marketing initiatives and adjust execution to meet agreed objectives.</span></p>
<p ><b><span>2. Marketing & Communications</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Communicate information about the property’s services, facilities, events and employees in a positive manner to the marketplace.</span></p>
<p ><span><span>·<span> </span></span></span><span>Implement data-driven strategies to increase direct bookings and optimise guest engagement throughout the customer journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Shape and articulate the property’s brand narrative across all channels: press releases, social media, digital campaigns and guest communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead and grow strategic partnerships, including beverage sponsors, banks, airlines, DMCs, community and CSR partners, to deliver added value, co-marketing and revenue opportunities.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage agency scope, deliverables, retainers and performance across creative, PR, social and paid partners.</span></p>
<p ><span><span>·<span> </span></span></span><span>Plan and execute photoshoots aligned with campaign objectives, overseeing creative direction and ensuring all visual assets authentically reflect the brand’s identity.</span></p>
<p ><b><i><span>Rotana Brand Alignment</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Ensure the property follows Rotana corporate brand guidelines across all campaigns, visuals and communications.</span></p>
<p ><span><span>·<span> </span></span></span><span>Localise and execute Rotana-driven campaigns (e.g. Rotana Escapes), supported by the DOSM, with strong ROI tracking.</span></p>
<p ><b><i><span>Digital Marketing & E-Commerce</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own the end-to-end e-commerce function across brand.com (Rotana.com), driving direct online revenue, conversion and share of digital bookings for rooms and F&B.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage online content, imagery, rate and offer visibility across Rotana.com, rotanatimes.com and the F&B booking platforms, ensuring accuracy, parity and a strong conversion journey.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage SEO, site content optimisation and the digital customer journey to maximise qualified traffic and bookings.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the paid media strategy and budget across paid search (SEM/PPC), Meta, display, OTA sponsored placements, Expedia and PMAX, working with the appointed agency (BPN) to plan, execute and optimise campaigns.</span></p>
<p ><span><span>·<span> </span></span></span><span>Manage paid social and paid advertising for the hotel and outlets, with a clear focus on conversion tracking and return on ad spend, not awareness alone.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure correct tracking, tagging and attribution (GTM, pixels, conversion events) are in place across all booking journeys so paid activity is measurable.</span></p>
<p ><b><i><span>Social Media & Content</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the social media and content strategy across all channels, driving audience growth, engagement and a consistent brand narrative for the complex and its outlets.</span></p>
<p ><span><span>·<span> </span></span></span><span>Own the content calendar, production and publishing, including photography and video shoots, ensuring a strong pipeline of high-quality, on-brand and locally relevant content tailored to UAE/GCC audiences.</span></p>
<p ><span><span>·<span> </span></span></span><span>Direct the creative and social agency (MEANS Design) on content, mood boards, shoots and campaign creative, ensuring output reflects the property’s guests and positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Ensure content authentically represents the property’s audience, including families and the South Asian and Arabic markets.</span></p>
<p ><b><i><span>Public Relations</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Own press releases and features about the property to local, national and international media.</span></p>
<p ><span><span>·<span> </span></span></span><span>Establish and maintain close contact with local, national and foreign journalists, influencers and key opinion leaders to maximise positive media coverage, supported by the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Write and keep up to date the property’s press kit, biographies, newsletters and developments.</span></p>
<p ><span><span>·<span> </span></span></span><span>Work with the appointed PR agency to secure media coverage and influencer collaborations.</span></p>
<p ><span><span>·<span> </span></span></span><span>Integrate CSR initiatives into the communications plan, highlighting sustainability, community outreach, charitable partnerships and employee volunteerism, in collaboration with the DOSM.</span></p>
<p ><b><i><span>F&B Marketing</span></i></b></p>
<p ><span><span>·<span> </span></span></span><span>Position the property’s restaurants and lounges as destinations for both residents and in-house guests.</span></p>
<p ><span><span>·<span> </span></span></span><span>Create tactical F&B promotions with measurable ROI (e.g. brunches, business lunches, seasonal campaigns), supported by the DOSM.</span></p>
<p ><b><span>3. Loyalty & CRM (Rotana Rewards)</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Lead the CRM, email marketing and EDM programme, including segmentation, automation and campaign performance.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support initiatives to increase direct bookings, grow Rotana Rewards penetration across rooms and F&B, and optimise guest engagement across the customer journey, in collaboration with the DOSM and Revenue.</span></p>
<p ><b><span>4. Distribution & Channel Optimisation</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Oversee the property’s presence and content across OTAs and third-party channels in coordination with Revenue, ensuring brand consistency and competitive positioning.</span></p>
<p ><span><span>·<span> </span></span></span><span>Support direct-contribution growth across Rotana.com, ensuring “Book Direct” benefits are communicated clearly and rate/offer parity is maintained.</span></p>
<p ><b><span>5. Reporting, Analytics & Continuous Improvement</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Own marketing reporting and analytics, producing clear, regular dashboards on channel performance, campaign ROI, e-commerce conversion, paid media efficiency and social growth.</span></p>
<p ><span><span>·<span> </span></span></span><span>Actively participate in the weekly Revenue meeting, contributing marketing and demand-generation insight and aligning campaign activity with commercial need, need periods and segment strategy.</span></p>
<p ><span><span>·<span> </span></span></span><span>Track marketing spends against budget and demonstrate measurable return across all activity.</span></p>
<p ><span><span>·<span> </span></span></span><span>Use data and competitor insight to guide strategy and reallocate resource toward the highest-performing channels, and stay informed on marketing trends, best practices and emerging tools.</span></p>
<p ><b><span>6. Leadership</span></b></p>
<p ><span><span>·<span> </span></span></span><span>Provide the leadership team with creative, commercially grounded ideas that enhance the image and revenue of the property.</span></p>
<p ><span><span>·<span> </span></span></span><span>Lead, mentor and develop the Marketing & Communications Executive, setting clear objectives and building capability, in line with guidance from the DOSM.</span></p>
<p ><span><span>·<span> </span></span></span><span>Represent the property at relevant events and maintain a strong profile in the local community.</span></p>
<p><span><span>·<span> </span></span></span><span>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</span></p>
<p><span><span>·<span> </span></span></span><span>Comply with the hotel environmental, health and safety policies and procedures</span></p>
<p ><span> </span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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At Miral, we create world-class destinations and immersive experiences that inspire millions of guests every year. As we continue to expand our digital capabilities and technology landscape, cybersecurity remains at the heart of delivering safe, resilient, and seamless experiences. We are seeking an exceptional Cybersecurity Operations Senior Director to lead our technical security operations function and play a critical role in protecting a complex, large-scale enterprise environment.<br>About the Role Reporting to the Vice President of Digital & Technology, this strategic leadership role is responsible for driving the design, implementation, and operation of Miral's cybersecurity controls across infrastructure, networks, applications, endpoints, privileged access, and security operations. You will lead a multidisciplinary team spanning Security Operations (SOC), Network Security, Identity & Access Management, and Cyber Incident Response, ensuring the organization remains resilient against evolving cyber threats while supporting business growth and innovation. This is a unique opportunity to shape the future of cybersecurity within one of the UAE's most dynamic organizations, where technology, innovation, and guest experience come together at scale.<br>What You'll Be Leading Strategy, Operating Model & Governance Interface Translate Miral’s security strategy into an actionable technical security operations roadmap aligned to NIST CSF 2.0, ISO 27001, the UAE Information Assurance Standards and ADHICS. Implement and operate the security policies, standards and controls defined by the independent Information Security Governance (second-line) function, maintaining clear segregation of duties between security operations and security governance. Act as the first-line technical authority on cyber risk, providing assurance to the VP Digital & Technology and the governance function on the design and effectiveness of security controls. Network & Infrastructure Security Own the design, deployment and day-to-day operation of all network and infrastructure security controls — firewalls, switches and cores, segmentation, NAC, VPN and secure remote access, IDS/IPS, web and email gateways, and DDoS protection. Led the network security team transitioned from IT Infrastructure & Operations, enforcing secure-by-design network architecture and zero-trust principles. Ensure security hardening, baseline configuration and continuous compliance across servers, endpoints, cloud and OT/IoT environments supporting Miral’s destinations. Security Operations & Threat Management (SOC) Direct 24x7 security monitoring, threat detection and triage through the Security Operations Centre, leveraging SIEM, EDR/XDR, SOAR and threat intelligence. Oversee detection engineering, use-case development and continuous tuning to reduce false positives and improve mean-time-to-detect and mean-time-to-respond. Lead proactive threat hunting and adversary emulation to validate the resilience of Miral’s technology estate. Identity, Privileged Access & Application Security Operate and continuously improve Privileged Access Management (PAM), identity and access controls, and joiner-mover-leaver enforcement in partnership with IT. Embed application security across the SDLC — secure code review, SAST/DAST, API security and Dev Sec Ops practices. Vulnerability, Patch & Configuration Management Run the enterprise vulnerability management lifecycle — discovery, prioritisation, remediation tracking and reporting — across infrastructure, applications and endpoints. Coordinate patch and configuration management with IT operations to close exposures within agreed SLAs. Incident Response & Cyber Resilience Own the technical cyber incident response capability — preparation, detection, containment, eradication, recovery and post-incident review. Maintain and regularly test incident response playbooks, conduct tabletop exercises, and ensure timely escalation and regulatory notification in coordination with the governance function. Contribute security requirements to business continuity and disaster recovery planning. Compliance, Audit & Reporting (Accountability) Be accountable for the operational effectiveness of all technical security controls and for evidencing compliance during internal and external audits and regulatory assessments. Establish and report security operations KPIs, KRIs, and dashboards to leadership and the governance function. Ensure all security incidents, exceptions, and risks are accurately documented, escalated and remediated to closure. People Leadership Lead, develop, and retain a multidisciplinary team spanning network security, security operations and identity & access, building a high-performance, Emiratisation-aligned talent pipeline. Set objectives, manage performance, and foster a culture of security awareness and continuous improvement. Financial Accountability, Vendor Management & Continuous Improvement Assist in preparing and managing the cybersecurity operations budget, ensuring cost-effective use of security tooling and services and adherence to procurement policies. Manage security vendors, managed service providers and technology partners against defined SLAs and outcomes. Continuously evaluate emerging threats and technologies to mature Miral’s security posture.<br>What We're Looking For We're looking for a proven cybersecurity leader who combines deep technical expertise with strong business acumen and people leadership skills. Minimum Qualifications & Skills Qualifications:Bachelor of Science in Computer Science, Information Technology, Cybersecurity, or a related field. Industry-recognised security certification such as CISSP or CISM (or equivalent). Master's in IT Security certifications such as CCSP, GIAC, CEH, OSCP, or vendor security credentials (e.g., Cisco, Fortinet, Palo Alto). Years of Experience:10 plus years of experience in IT Security Engineering and operations.5 plus years of experience in managing the IT Ops-Security function. Skills:Deep technical expertise across network and infrastructure security (firewalls, segmentation, NAC, VPN, IDS/IPS) and SOC operations (SIEM, EDR/XDR, SOAR, threat detection, and incident response). Strong working knowledge of security frameworks and regulations — NIST CSF, ISO 27001, UAE Information Assurance Standards, and ADHICS — with proven leadership of technical security teams and vendors. Experience with Privileged Access Management (PAM), cloud security (Azure/AWS), and application/Dev Sec Ops security. Knowledge of OT/IoT security within a hospitality, leisure, or large-scale operations environment.<br>Why Join Miral? At Miral, you'll have the opportunity to work on large-scale, innovative projects that shape the future of entertainment, leisure, and destination experiences in the UAE. You'll collaborate with talented professionals, influence strategic technology decisions, and contribute to an environment that values innovation, excellence, and continuous growth. If you're ready to make a meaningful impact and lead cybersecurity operations at enterprise scale, we'd love to hear from you.#Cyber Security #Information Security #Cyber Operations #SOC #CISSP #CISM #Leadership #Technology Leadership #Digital Transformation #UAEJobs #Abu Dhabi #Miral Careers
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br>
<p><strong><span><span>What you'll build</span></span></strong></p><br>
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<p><span><span>In this role, you contribute to the design, development, and operation of AI-native enterprise applications within fast-moving, customer-embedded delivery teams. You bring solid engineering fundamentals and a growing command of AI and machine learning techniques, applying them to solve real-world business problems under the guidance of senior engineers and technical leads. This is a role for someone early in their AI engineering career who is hungry to learn, eager to contribute, and excited by the challenge of building production-grade solutions that make a tangible difference for enterprise customers.</span></span></p><br>
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<p><strong><span><span>In this role, you will:</span></span></strong></p><br>
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<p><span><span>Contribute to the development of production-grade, cloud-native applications integrating AI capabilities such as large language models, RAG pipelines, and agent-based components.</span></span></p><br>
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<p><span><span>Work within customer projects and cross-functional delivery teams, learning to understand business processes, technical landscapes, and customer needs.</span></span></p><br>
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<p><span><span>Implement features, components, and integrations under the guidance of senior engineers, maintaining code quality and adherence to engineering standards.</span></span></p><br>
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<p><span><span>Support prototyping, testing, and iteration of AI solutions in customer environments, adapting to feedback and evolving requirements.</span></span></p><br>
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<p><span><span>Participate in code reviews, technical discussions, and design sessions, actively developing your engineering skills and knowledge.</span></span></p><br>
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<p><span><span>Assist with monitoring, troubleshooting, and improving deployed solutions to ensure reliability and operational stability.</span></span></p><br>
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<p><span><span>Contribute to documentation, reusable components, and engineering best practices to support team productivity and knowledge sharing.</span></span></p><br>
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<p><span><span>Demonstrate a proactive learning mindset — staying current with AI/ML developments and applying new techniques and tools to improve solution quality.</span></span></p><br>
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<p><strong><span><span>What you bring:</span></span></strong></p><br>
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<p><span><span>Solid foundational skills in software engineering, with proficiency in Python and hands-on experience in at least one cloud-native development environment.</span></span></p><br>
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<p><span><span>Growing understanding of AI and ML concepts, including familiarity with large language models, machine learning frameworks (e.g. TensorFlow, PyTorch, Scikit-learn), and API-based AI services.</span></span></p><br>
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<p><span><span>Exposure to data pipelines, MLOps concepts, or AI/ML model integration in application contexts.</span></span></p><br>
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<p><span><span>Ability to work collaboratively within a team, follow engineering standards, and take ownership of assigned tasks with a strong sense of accountability.</span></span></p><br>
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<p><span><span>Curiosity, adaptability, and a growth mindset — you actively seek feedback, learn from experience, and are motivated to grow quickly in a high-pace environment.</span></span></p><br>
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<p><span><span>Basic understanding of cloud platforms (e.g. AWS, Azure, GCP) and familiarity with tools such as Git, Docker, and CI/CD pipelines.</span></span></p><br>
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<p><span><span>Strong communication skills and the ability to work effectively within cross-functional teams and customer-facing settings.</span></span></p><br>
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<p><span><span>An interest in or early exposure to SAP AI technologies such as SAP AI Core or SAP Business Technology Platform (BTP) is a plus.</span></span></p><br>
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<p><strong><span><span>Where you belong:</span></span></strong></p><br>
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<p><span>You will be part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. We invest in the growth of our people at every level — and this role is built for someone who wants to accelerate fast. You will be surrounded by experienced engineers and AI practitioners who are committed to helping you develop. You will thrive here if you are curious, hardworking, and motivated by the opportunity to build real AI solutions for real enterprise customers — from day one.</span></p><br> <br>
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<p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457240 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>The role is to report directly to the Senior Director- Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with the best practices in the industry.</p><br><p>The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L’s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in multinational organisations. Ensure the TFM service providers adhere to their KPI and SLA requirements; and abide by any relevant authorities, all laws, decrees, local municipality codes of practice and legislation of the UAE and specifically in the Emirate of Dubai.</p><br><p>The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the TFM service providers are keeping systems up to date and that the TFM staff receive training and advice on using the systems.</p><br><p>The candidate will be responsible for liaising and advising the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day-to-day operations of the site.</p><br><p>The candidate will have a close working relationship with the Clients, Facility Manager, Administrator, TFM service providers, Leasing Agents, and other Stakeholders to ensure effective communication and teamwork/synergy between the various departments.</p><br><p>The candidate will be responsible for reviewing the client’s contract with the TFM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.</p><br><p>The candidate will facilitate and undertake property and asset management services of the property, which includes but is not limited to the following: -</p><br><p>a) HSE Requirements and Building Inspections (including permits, method statements</p><br><p> for works, HSE Tenant representation & communication, fire drill planning and</p><br><p> fit-out supervision, etc.)</p><br><p>b) Policies and Procedures</p><br><p>c) New Leases & Lease Renewals and Variations</p><br><p>d) Tenant Database Management (contacts / documents / correspondence</p><br><p>e) Management of the site-based team, TFM service providers, Front of House, Stakeholders, etc.</p><br><p>f) Document Control </p><br><p>g) FM Strategy / Management and Verification of the PPM Maintenance (Inc.</p><br><p> specialist maintenance and communication where necessary to tenants</p><br><p>h) Cleaning (internal and external schedules and operational plans and any</p><br><p> necessary communications to tenants)</p><br><p>i) Security Management Plan (SMP) (in coordination with the security</p><br><p> service provider. This should include SOP’s as well as Emergency</p><br><p> Evacuation Planning for various incidents including fire, bomb,</p><br><p> terrorism. The SMP will also cover access control / CCTV / Control</p><br><p> Room monitoring / roaming inspections, carpark management etc.)</p><br><p>j) Parking Management and Allocation</p><br><p>k) Waste Collection Strategy</p><br><p>l) Office Deliveries</p><br><p>m) Front of House Service and Delivery </p><br><p>n) Post Room</p><br><p>o) Food Deliveries</p><br><p>p) Oversight of the communal facilities (Business Centre, Auditorium, Gym, and Cafeteria)</p><br><p>q) Business Continuity Planning (BCP)</p><br><p>r) Oversight of client issued invoicing (for rental, service charge, late fees, returned cheques etc.)</p><br><p>s) Collections (for rent / service charge and receipting)</p><br><p>t) Coordination required client payments for Invoiced OPEX</p><br><p>u) Procurement Strategy for OPEX and CAPEX</p><br><p>v) Client Reporting (monthly / annually)</p><br><p>w) Preparations for Special Occasions – Ramadan/National Day/Christmas, etc.</p><br><p>x) Cyclical Reporting (input and compilation of information regarding property</p><br><p> management / leasing / finance / HSE and legislative requirements / risks / </p><br><p> facility management / energy management / tenant fit out.</p><br><p>z) Fees and violations to be applied to tenants in the Property</p><br><p>The candidate via a traffic light system shall itemise all Property HSE issues including but not limited to access / egress / pedestrian access to the property and carpark / evacuation routes/ safe lines of site / turning points / common area furniture and seating / power outlets / fixtures and fittings / staircases / material specification / alarm systems / emergency lighting systems / lift operations / non slip surfaces / glazing issues / handrails / access control / emergency equipment / incident and accident report actions etc.; and use best endeavors to follow up and resolve all issues.</p><br><p>The candidate will pre-qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the Property. The candidate shall prepare the information required to tender which includes but is not limited to scope, specifications, service level agreements, key performance indicators etc.; but the commercial Request for Proposal (RFP) process shall be run through the Clients Central Procurement Department.</p><br><p>The candidate will perform all functions and responsibilities which may not be expressly mentioned in the Clients contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.</p><br><p><b>Skills Required: </b></p><br><p>Graduate degrees and or relevant accreditations</p><br><p>Operationally astute and proficient</p><br><p>Transitions management experience</p><br><p>Experience working directly for and on behalf of a Landlord or Client </p><br><p>Microsoft Word / Excel / PowerPoint</p><br><p>Fluent English verbal and written</p><br><p>Excellent telecommunication and customer service</p><br><p>Experience of using property management CRM systems</p><br><p>Man-management / People management</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
Head, Global Implementation & Cash Service, MENAP, Transaction Banking
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span>• The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team </span><br><span>• Ensure active engagement and ongoing alignment with the wider TB business strategy & priorities</span><br><span>• Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization </span><br><span>• Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions </span><br><span>• Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• Drives strategic plan/roadmap of client deal management </span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• Provide expertise advice for change/ transition management for Implementation</span><br><span>• Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• Drive succession planning to actively manage attrition</span><br><span>• Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• Actively drive the management of team productivity and capacity in relation to onshore and offshore activities </span><br><span>• Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs </span><br><span>• Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements </span><br><span>• Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients </span><br><span>• Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• Constructively drives an integrated approach with partners to capture client feedback opportunities </span><br><span>• Drive post implementation activities, including:</span><br><span>o Post Implementation Surveys</span><br><span>o Sharing constructive client feedback with relevant partners</span><br><span>o Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• Help drive sustainability when considering processes, systems, and operating model</span><br><span>• Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People & Talent</strong></span><br><span>• Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• Promote growth and development and ensure team members have active development/growth plans</span><br><span>• Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• Provide ongoing mentorship and guidance </span><br><span>• Ensure appropriate succession plans are in place</span><br><span>• Adopt and drive a data driven culture</span><br><span>• Create a culture of trust and continuous learning mindset</span><br><span>• Encourage an environment of high performance, growth, and career mobility</span><br><span>• Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• Foster effective leadership at every level</span><br><span>• Develop, own and drive diversity and inclusion </span><br><span>• Create training plans to build on technical competencies for effective project management</span><br><span>• Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br>
<p><span><strong>Risk Management</strong></span><br><span>• Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• Proactive risk management; includes delivery + operational risks</span><br><span>• Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• Ensure implementation governance controls are properly executed by the teams</span><br><span>• Assist with the governance of business controls; including identifying opportunities to develop new business controls </span><br><span>• Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory & Business Conduct</strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• Global & Cluster Implementation Heads, Program Execution Head</span><br><span>• Transaction Banking Sales and Coverage MT and directs</span><br><span>• Transaction Banking MT and directs</span><br><span>• Cluster and Country MT</span><br><span>• COO and directs</span><br><span>• Service MT and directs</span><br><span>• DCS MT and directs</span><br><span>• Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br>
<p><span>External</span><br><span>• Treasury Senior Stakeholders</span><br><span>• Client Senior Stakeholders (all segments)</span><br><span>• Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Application Programming Interfaces (APIs)</span><br><span>• Client experience, behaviours and preferences</span><br><span>• Operational Risk</span><br><span>• Change/ Project Management</span><br><span>• System and technology integration</span><br><span>• Communication & Presentation skills</span><br><span>• Stakeholder Management</span><br><span>• Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• 15+ years of banking and finance industry experience or similar industry</span><br><span>• 15+ years’ experience in Client Implementation with strong delivery focus </span><br><span>• Has strong project management disciplines</span><br><span>• Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• Creative problem-solver with a strategic mindset </span><br><span>• Outstanding written and verbal communication skills, including presentation skills</span><br><span>• Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• Experience in managing a team where team members are in multiple countries</span><br><span>• Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K