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<ul><li><p>Lead and manage all HSE activities across multiple landscaping construction projects.</p></li><li><p>Develop, implement, and monitor HSE policies, procedures, risk assessments, and safe work practices.</p></li><li><p>Ensure compliance with UAE Labour Law, OSHAD, Abu Dhabi Municipality, ADNOC (where applicable), client HSE requirements, and international safety standards.</p></li><li><p>Conduct site inspections, safety audits, toolbox talks, emergency drills, and HSE training programs.</p></li><li><p>Investigate incidents, near misses, and accidents, implementing effective corrective and preventive actions.</p></li><li><p>Monitor high-risk activities including excavation, lifting operations, irrigation works, heavy equipment operations, tree transplantation, roadworks, hardscape installation, and utility works.</p></li><li><p>Manage HSE documentation, reports, KPIs, statutory records, and client safety submissions.</p></li><li><p>Liaise with clients, consultants, government authorities, and subcontractors on all HSE matters.</p></li><li><p>Lead and mentor site safety teams while promoting a proactive safety culture across all project sites.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree or Diploma in Engineering, Occupational Health & Safety, or a related discipline.</p></li><li><p>NEBOSH IGC is mandatory; NEBOSH Diploma is preferred.</p></li><li><p>Minimum 10 years of HSE experience, including at least 5 years as a Safety Manager.</p></li><li><p>Mandatory experience with landscaping contracting companies in the UAE/GCC.</p></li><li><p>Proven experience handling large-scale landscaping and infrastructure projects from project commencement to completion.</p></li><li><p>Strong knowledge of OSHAD, ISO 45001, UAE HSE regulations, risk management, incident investigation, and emergency response.</p></li><li><p>Excellent leadership, communication, reporting, and stakeholder management skills.</p></li><li><p>Proficient in Microsoft Office and HSE reporting systems.</p></li></ul><p><strong>Preferred Industry Experience</strong></p><p>Candidates should have worked with leading landscaping contractors delivering major infrastructure landscaping, public realm, parks, streetscape, irrigation, and hardscape projects for government and private sector clients in the UAE/GCC.</p><p><strong>Key Competencies</strong></p><ul><li><p>HSE Leadership</p></li><li><p>Landscaping Construction Safety</p></li><li><p>Risk Assessment & Hazard Management</p></li><li><p>Incident Investigation & Root Cause Analysis</p></li><li><p>Regulatory Compliance (OSHAD/UAE)</p></li><li><p>Contractor & Subcontractor Management</p></li><li><p>Emergency Response Planning</p></li><li><p>HSE Audits & Inspections</p></li><li><p>Team Leadership & Training</p></li><li><p>Client & Stakeholder Management</p></li></ul>
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<p><strong>Job Title: Sales Manager - Business Travel</strong></p><br><br><p><strong>Job Purpose:</strong></p><br><br><p>Responsible for increasing sale and acquiring and building relationship with corporate clients. This role involves developing and executing sales strategies to attract and retain clients.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p><strong>Sales</strong></p><br><br><ul><li>Develop and suggest strategies and procedures for Sales and business development to better serve Cozmo Travel vision & mission. Partner with line managers to drive business related activities results, bringing on board highest level of creativity and service.</li><li>Develops new business relationships, generate and negotiate new income for the Company to an agreed monthly/annual target, which increases year on year. Actively seek or proposes potential business deals by contacting potential partners, discovering and exploring prospects and opportunities.</li><li>Set budget and achieve set target, increasing revenue for the business. Screens potential business clients and proposals by analysing its market positioning, deal requirements, potentials, and financials; evaluating feasible options; resolving internal Company priorities.</li><li>Evaluate tenders and submissions related to new projects and implementations and provide recommendations to the Heads of Sales that serves credibility and trust, cost effectiveness, and long- term business relationships with external parties and providers. Close new business deals by managing requirements; developing and negotiating contracts; combining contract requirements with business operations.</li><li>Minimize contractual risks, execute contractual manual, manage providers and suppliers’ relationships and ensure staff adherence and compliance with adopted contractual terms and conditions.</li><li>Promote company products and services, conducts market research, collaborate with Marketing, Operation and branches on market demands and needs in each vicinity and thereby coordinate with Marketing Team to establish new campaigns and promotions appealing to the market.</li><li>Managing client profile, monitor existing business and interacting with clients at regular intervals. Keep track of the competition activities while complying with the company policy on competition and effectively use data analysis to develop effective sales strategies.</li></ul><p><strong><span><span>Custo</span><span>m</span><span>er Experience:</span></span></strong></p><br><br><ul><li><p><span>Build and maintain relationships with key corporate decision-makers and stakeholders</span><span> Demonstrating the ability to meet or exceed sales targets and quotas.</span></p><br><br></li></ul><br><ul><li><p><span>Ability to identify client needs, tailor solutions to meet those needs, and close high-value deals</span></p><br><br></li></ul><br><ul><li><p><span><span>Developing and executing strategic sales plans, including market analysis, competitor research, and </span><span>identifying</span><span> opportunities for growth.</span></span></p><br><br></li></ul><br><p><strong><span>Operational excellence:</span></strong></p><br><br><ul><li><p><span>Assure efficient and effective sales operations, including accurate forecasting and reporting.</span></p><br><br></li></ul><br><ul><li><p><span>Implement and enforce sales policies, procedures, and standards to maintain operational excellence</span></p><br><br></li></ul><p><strong><span>Dimensions:</span></strong></p><br><br><p><strong><span>Personal Qualities:</span></strong></p><br><br><ul><li><p><span>Strong attention to detail to ensure accuracy in the</span><span> sales data.</span></p><br><br></li></ul><br><ul><li><p><span>Strong communication skills for interacting with customers and team members.</span></p><br><br></li></ul><br><ul><li><p><span>Display a genuine passion for travel.</span></p><br><br></li></ul><br><ul><li><p><span>Fluency in English & Arabic Language (Written & Verbal)</span></p><br><br></li></ul><br><p><strong><span>Education:</span></strong></p><br><br><ul><li><p><span>Bachelor’s / master’s degree in travel/management/hospitality or related field</span></p><br><br></li></ul><br><ul><li><p><span>Certifications in sales management or </span><span>IATA or</span><span> related areaCerCTop of Forms </span><span>would be an advantage</span></p><br><br></li></ul><br><p><strong><span>Experience:</span></strong></p><br><br><ul><li><p><span>Minimum 7 years of experience within the travel industry.</span></p><br><br></li></ul><br><ul><li><p><span>Proficiency with Microsoft Office Suite and CRM software. </span></p><br><br></li></ul><br><ul><li><p><span>Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar) would be an advantage</span></p><br><br></li></ul><br><br> </div>
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<span>Role Overview: GSS is seeking a high-calibre Business Development Manager with an established network and active, existing client relationships in the UAE/GCC outsourcing and IT staffing market.<br> This is a pure hunter role — the successful candidate will be expected to leverage their existing enterprise relationships to generate immediate pipeline and accelerate revenue growth for GSS's Outsourcing business line.<br> We are looking for someone who brings a fresh perspective and an independent network — a professional, who can open new doors and introduce GSS to decision-makers of the clients they do not currently reach.<br> The benchmark for this hire is a senior BD professional with a track record comparable to leading relationship managers at top UAE financial institutions.<br> Key Responsibilities: Leverage existing client relationships across UAE/GCC enterprises, banks, and FinTechs to generate qualified outsourcing leads from day one Own and grow a pipeline of IT outsourcing and staffing opportunities — ODC models, resource augmentation, and managed services Conduct senior-level client engagements, present GSS's outsourcing proposition, and negotiate commercial terms Develop tailored proposals, rate cards, and commercial offers in coordination with delivery and operations teams Identify new verticals and market segments for GSS's outsourcing services beyond the existing client base Represent GSS at industry events, forums, and networking platforms to build brand visibility Collaborate internally with delivery leads to ensure smooth transition from BD to execution Meet defined revenue and pipeline targets within the first 6 months, with quarterly review milestones Must-Have • 8–12+ years in B2B Business Development / Sales in IT Outsourcing, Staffing, or Managed Services • Proven, active relationships with enterprise clients and decision-makers in UAE — independent of the current GSS network • Demonstrated track record of independently closing outsourcing or staffing contracts in UAE/GCC • Experience with financial institutions, banks, or large corporates as outsourcing clients • Self-driven, target-oriented professional with a genuine hunter mindset • Excellent communication, negotiation, and executive presentation skills Strong Advantage • Prior experience at or deep relationships across UAE in different domains.<br> • Background in technology consulting or delivery — understands ODC / offshore models • Arabic language proficiency • Exposure to FinTech, Payments, or Open Finance segments Performance Expectations • New client revenue is expected within 6 months of joining.<br> • Performance metrics include pipeline value, qualified opportunity count, proposals submitted, and revenue closed What GSS Offers • Competitive salary • Opportunity to own and shape the Outsourcing BD function with direct leadership visibility • Access to GSS's existing client portfolio and cross-sell opportunities across Payments, Open Finance, and Certification • Lean, fast-moving organization where your results are visible and rewarded • Dubai Internet City base — at the heart of the UAE's technology ecosystem</span> </div>
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<p>We are seeking a Project Manager to lead construction and development projects concurrently in Dubai, UAE and India. The successful candidate will assume full responsibility for end-to-end project delivery — from project initiation, feasibility and design through procurement, construction, commissioning, handover and close-out — delivering the required programme, budget, quality, safety and regulatory-compliance outcomes.</p><p>The position involves working in an international, multicultural environment with overseas clients, consultants and contractors, as well as coordinating projects outside the candidate’s country of residence. Demonstrable international project experience is a mandatory requirement.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p>Project Delivery</p><p>Lead projects through the full lifecycle—from initiation and feasibility to design, procurement, construction, commissioning, handover and close-out—ensuring safe, on-time, on-budget delivery to the required quality standards.</p><p>Develop and manage project execution strategies, master programmes, budgets, milestones and critical paths. Monitor progress, control schedule and cost variances, and ensure compliance with approved designs, specifications, technical requirements and project objectives.</p><p>Design, Procurement & Contracts</p><p>Coordinate multidisciplinary teams including architecture, interiors, structural and MEP disciplines, resolving design issues and implementing value engineering where appropriate.</p><p>Develop procurement and contract strategies, appoint consultants, contractors and suppliers, administer contracts, manage procurement packages and oversee commercial performance throughout the project lifecycle.</p><p>Review contractor payment applications, evaluate change requests, Extension of Time (EOT) claims and commercial variations, applying FIDIC and/or NEC contract principles.</p><p>Risk, Governance & Stakeholder Management</p><p>Maintain project governance, reporting and the Risk Register, identifying and mitigating risks proactively.</p><p>Act as the primary interface between clients, consultants, contractors and authorities, ensuring effective communication, timely decision-making and alignment of all stakeholders.</p><p>Chair project meetings, conduct regular site inspections in Dubai and India, monitor construction progress and provide senior management with clear reporting on programme, budget, quality, risks and key decisions.</p><p>Quality, HSE & Project Close-Out</p><p>Ensure compliance with HSE, QMS and ESG requirements throughout project delivery, including sustainability, energy efficiency and LEED or Net Zero objectives where applicable.</p><p>Manage inspections, snagging, testing, commissioning, handover and project close-out documentation.</p><p><br></p><p><b>Candidate Requirements</b></p><ul><li>12–15+ years' experience as a Project Manager, Project Director or equivalent, including at least 4–5 years in eadership roles.</li><li>Proven delivery of full-lifecycle construction or development projects valued at USD 100M+ / AED 500M+.</li><li>Experience delivering premium residential, hospitality, mixed-use or luxury fit-out developments.</li><li>Bachelor's degree in Civil Engineering, Construction, Architecture or Project Management (Master's degree preferred).</li><li>Strong expertise in project planning, budgeting, procurement, contract administration, commercial management, quality assurance, multidisciplinary coordination and risk management.</li><li>Ability to review architectural, engineering and construction documentation.</li></ul><p>Mandatory International Experience</p><p>Candidates must demonstrate:</p><ul><li>successful delivery of international projects;</li><li>experience working with international clients, consultants and contractors;</li><li>project management outside their country of residence;</li><li>leadership within multicultural international teams.</li></ul><p>As the role covers projects in both Dubai and India simultaneously, international experience is mandatory.</p><p><br></p><p><b>Preferred Qualifications</b></p><ul><li>Experience with leading developers, contractors or consultants such as Emaar, DAMAC, Sobha, Aldar, AECOM, AtkinsRéalis, Turner & Townsend or Mace.</li><li>Knowledge of UAE and/or Indian construction regulations and project delivery practices.</li><li>Professional certifications such as PMP, PRINCE2, MRICS, MCIOB or APM.</li><li>Experience using Primavera P6, MS Project, BIM and CDE platforms.</li></ul><p><br></p><p><b>Leadership & Technical Competencies</b></p><p>Strong leadership of multidisciplinary international teams, strategic thinking, commercial awareness, negotiation and stakeholder management skills.</p><p>Proven capability in project controls, governance, procurement, contract administration, change management, claims, cost control, value engineering, MEP coordination, HSE, ESG, QMS, BIM/CDE and project scheduling.</p><p><br></p><p><b>Languages</b></p><p>Fluent English is essential. Russian, Hindi or Arabic would be advantageous.</p><p><br></p><p><b>Travel</b></p><p>Willingness to travel regularly between Dubai and India and work across multiple time zones is essential.</p><p><br></p><p><b>Success Criteria</b></p><p>Successful delivery of projects within approved budget, programme and quality standards while maintaining effective control of HSE, ESG, procurement, contracts, risks and stakeholder relationships.</p><p>Provide management with accurate, timely reporting and ensure effective coordination between clients, consultants, contractors and authorities.</p><p><br></p><p><b>How to Apply</b></p><p>Please submit:</p><ul><li>CV;</li><li>list of completed projects, including your role, project value, location (clearly identifying international projects) and outcomes;</li><li>expected salary;</li><li>current location;</li><li>confirmation of willingness to travel to Dubai and India.</li></ul><p><b>Applications without an expected salary will not be considered.</b></p></div>
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<p><b>Career Area:</b></p><br><br>Finance<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>Role Definition: </b>Primary financial and accounting support for Africa and Middle East. providing business analysis, cost analysis, financial counsel and strategic planning/analysis support to the Management Team.</p><br><br><p><b>What You Will Do: </b></p><br><br><ul><li>Assist with business unit planning for upper level management, including facility manager, business unit manager and Vice President.</li><li>Cost and investment analysis for upper level management (i.e. plant rates, ROI, Pricing and Make/Buy studies).</li><li>Involved in consensus decision-making regarding the facility and/or business being supported.</li><li>Responsible for routine monthly reporting including profit center results and Rolling Business Management (RBM) as well as annual business processes, including the business plan, and executive reviews.</li></ul><br><p><b>What You Have (Basic Skills Required): </b></p><br><br><p><b>Business Acumen:</b> Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.<br><b>Planning: Tactical, Strategic:</b> Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.<br><b>Decision Making and Critical Thinking:</b> Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.</p><br><br><p><b>Effective Communications:</b> Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.<br><b>Organizational Leadership:</b> Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.<br><b>Cost-Benefit Analysis:</b> Knowledge of the principles and tools used in cost-benefit analysis; ability to analyze the purpose and scope of a producer, product, process, or project in terms of cost and benefits.<br><b>Financial Analysis:</b> Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.</p><br><br><p><br><b>Financial Forecasting and Modeling:</b> Knowledge of processes, tools and techniques of <b>financial forecasting and modelling:</b> ability to explore and evaluate alternative financial scenarios and results.</p><br><br><p><b>Additional Information:</b></p><br><br><ul><li>Bachelor’s degree or equivalent experience.</li><li>Candidate must be fluent in English.</li><li>This position requires on-site presence 5 days a week.</li><li>ISE / Payroll Transfer not available</li></ul><br><p><b>What we offer:</b></p><br><br><p>From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.</p><br><br><p>You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.</p><br><br><br><p><b>About Caterpillar </b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.</p><br><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 23, 2026 - July 31, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>
<p>We are seeking a Senior Project Manager to lead construction and development projects concurrently in Dubai, UAE and India. The successful candidate will assume full responsibility for end-to-end project delivery — from project initiation, feasibility and design through procurement, construction, commissioning, handover and close-out — delivering the required programme, budget, quality, safety and regulatory-compliance outcomes.
The position involves working in an international, multicultural environment with overseas clients, consultants and contractors, as well as coordinating projects outside the candidate’s country of residence. Demonstrable international project experience is a mandatory requirement.
</p><p><strong>Desired Candidate Profile</strong></p><p>Key Responsibilities</p><p>Project Delivery</p><p>Lead projects through the full lifecycle—from initiation and feasibility to design, procurement, construction, commissioning, handover and close-out—ensuring safe, on-time, on-budget delivery to the required quality standards.</p><p>Develop and manage project execution strategies, master programmes, budgets, milestones and critical paths. Monitor progress, control schedule and cost variances, and ensure compliance with approved designs, specifications, technical requirements and project objectives.</p><p>Design, Procurement & Contracts</p><p>Coordinate multidisciplinary teams including architecture, interiors, structural and MEP disciplines, resolving design issues and implementing value engineering where appropriate.</p><p>Develop procurement and contract strategies, appoint consultants, contractors and suppliers, administer contracts, manage procurement packages and oversee commercial performance throughout the project lifecycle.</p><p>Review contractor payment applications, evaluate change requests, Extension of Time (EOT) claims and commercial variations, applying FIDIC and/or NEC contract principles.</p><p>Risk, Governance & Stakeholder Management</p><p>Maintain project governance, reporting and the Risk Register, identifying and mitigating risks proactively.</p><p>Act as the primary interface between clients, consultants, contractors and authorities, ensuring effective communication, timely decision-making and alignment of all stakeholders.</p><p>Chair project meetings, conduct regular site inspections in Dubai and India, monitor construction progress and provide senior management with clear reporting on programme, budget, quality, risks and key decisions.</p><p>Quality, HSE & Project Close-Out</p><p>Ensure compliance with HSE, QMS and ESG requirements throughout project delivery, including sustainability, energy efficiency and LEED or Net Zero objectives where applicable.</p><p>Manage inspections, snagging, testing, commissioning, handover and project close-out documentation.</p><p>Candidate Requirements</p><ul><li><p>12–15+ years' experience as a Senior Project Manager, Project Director or equivalent, including at least 4–5 years in senior leadership roles.</p></li><li><p>Proven delivery of full-lifecycle construction or development projects valued at USD 100M+ / AED 500M+.</p></li><li><p>Experience delivering premium residential, hospitality, mixed-use or luxury fit-out developments.</p></li><li><p>Bachelor's degree in Civil Engineering, Construction, Architecture or Project Management (Master's degree preferred).</p></li><li><p>Strong expertise in project planning, budgeting, procurement, contract administration, commercial management, quality assurance, multidisciplinary coordination and risk management.</p></li><li><p>Ability to review architectural, engineering and construction documentation.</p></li></ul><p>Mandatory International Experience</p><p>Candidates must demonstrate:</p><ul><li><p>successful delivery of international projects;</p></li><li><p>experience working with international clients, consultants and contractors;</p></li><li><p>project management outside their country of residence;</p></li><li><p>leadership within multicultural international teams.</p></li></ul><p>As the role covers projects in both Dubai and India simultaneously, international experience is mandatory.</p><p>Preferred Qualifications</p><ul><li><p>Experience with leading developers, contractors or consultants such as Emaar, DAMAC, Sobha, Aldar, AECOM, AtkinsRéalis, Turner & Townsend or Mace.</p></li><li><p>Knowledge of UAE and/or Indian construction regulations and project delivery practices.</p></li><li><p>Professional certifications such as PMP, PRINCE2, MRICS, MCIOB or APM.</p></li><li><p>Experience using Primavera P6, MS Project, BIM and CDE platforms.</p></li></ul><p>Leadership & Technical Competencies</p><p>Strong leadership of multidisciplinary international teams, strategic thinking, commercial awareness, negotiation and stakeholder management skills.</p><p>Proven capability in project controls, governance, procurement, contract administration, change management, claims, cost control, value engineering, MEP coordination, HSE, ESG, QMS, BIM/CDE and project scheduling.</p><p>Languages</p><p>Fluent English is essential. Russian, Hindi or Arabic would be advantageous.</p><p>Travel</p><p>Willingness to travel regularly between Dubai and India and work across multiple time zones is essential.</p><p>Success Criteria</p><p>Successful delivery of projects within approved budget, programme and quality standards while maintaining effective control of HSE, ESG, procurement, contracts, risks and stakeholder relationships.</p><p>Provide management with accurate, timely reporting and ensure effective coordination between clients, consultants, contractors and authorities.</p><p>How to Apply</p><p>Please submit:</p><ul><li><p>CV;</p></li><li><p>list of completed projects, including your role, project value, location (clearly identifying international projects) and outcomes;</p></li><li><p>expected salary;</p></li><li><p>current location;</p></li><li><p>confirmation of willingness to travel to Dubai and India.</p></li></ul><p><strong>Applications without an expected salary will not be considered.</strong></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced, hands-on Senior Performance Marketing Manager to build and scale customer-acquisition systems for two very different, high-potential businesses:</p><p><br></p><p><strong>Sequoia Clinic</strong> — a premium longevity, preventative health and aesthetics clinic in Dubai.</p><p><strong>Ateliier De Soul</strong> — a premium bespoke tailoring and private-consultation brand.</p><p><br></p><p>This is not a social-media posting role.This is not an agency-coordination-only position.</p><p><br></p><p>We are looking for a commercial performance marketer who can turn advertising spend into:</p><p><br></p><ul><li><p>Attended patients for Sequoia Clinic</p></li><li><p>Attended consultations and purchasing clients for Ateliier De Soul</p></li><li><p>Measurable revenue and contribution for both businesses</p></li><li><p>The successful candidate will have direct access to business leadership, visibility into CRM and call-centre outcomes, and meaningful ownership of campaign strategy, media budgets, testing and performance.</p></li><li><p>You will take ownership of paid acquisition across Google, Meta and relevant digital channels.</p></li></ul><br><br><p>Your responsibilities will include:</p><ul><li><p>Auditing and restructuring existing Google Ads and Meta Ads accounts</p></li><li><p>Managing Google Search, Performance Max, YouTube, Meta and Instagram campaigns</p></li><li><p>Building separate acquisition strategies for Sequoia Clinic and Ateliier De Soul</p></li><li><p>Creating media plans, campaign forecasts and budget-allocation recommendations</p></li><li><p>Managing prospecting, retargeting, lead-generation and conversion campaigns</p></li><li><p>Reviewing search terms, keywords, placements, audiences and geographic performance</p></li><li><p>Developing structured campaign and creative-testing programmes</p></li><li><p>Working with the creative team to produce high-performing advertisements</p></li><li><p>Working with the content team to develop stronger offers, scripts, messaging and landing pages</p></li><li><p>Coordinating with call-centre teams to understand lead quality, appointment bookings and conversion outcomes</p></li><li><p>Ensuring campaigns optimise toward qualified leads, attended appointments and real customers—not only form submissions</p></li><li><p>Working with the tracking specialist on GA4, GTM, Meta Pixel, Conversions API, enhanced conversions and offline conversion imports</p></li><li><p>Monitoring attribution, duplicate events and conversion accuracy</p></li><li><p>Identifying landing-page and funnel improvements</p></li><li><p>Reporting campaign performance, customer-acquisition cost and revenue outcomes to management</p></li><li><p>Monitoring advertising-policy issues, disapprovals and account health</p></li><li><p>Following the required medical-content and advertising-approval process for Sequoia Clinic</p><p><br></p></li></ul><p><strong>How success will be measured</strong></p><p><br></p><p><strong>For Sequoia Clinic, the key outcomes will include:</strong></p><br><ul><li><p>Cost per valid lead</p></li><li><p>Cost per qualified lead</p></li><li><p>Cost per booked appointment</p></li><li><p>Cost per attended new patient</p></li><li><p>Patient acquisition cost</p></li><li><p>Marketing-attributed patient revenue</p></li><li><p>Thirty- and ninety-day patient value</p><br></li></ul><p><strong>For Ateliier De Soul, the key outcomes will include:</strong></p><ul><li><p>Cost per qualified enquiry</p></li><li><p>Cost per attended consultation</p></li><li><p>Consultation-to-order conversion</p></li><li><p>Cost per purchasing client</p></li><li><p>Average order value</p></li><li><p>Marketing-attributed revenue and gross profit</p></li></ul><p>*Clicks, impressions, followers and low-cost unqualified leads will not be treated as the primary measures of success.<br></p><p>This position will suit someone who</p><ul><li><p>Is still comfortable working directly inside advertising accounts</p></li><li><p>Makes decisions based on data and commercial outcomes</p></li><li><p>Understands the relationship between creative, media, landing pages and call-centre performance</p></li><li><p>Can challenge poor tracking and misleading platform reports</p></li><li><p>Knows when to scale, rebuild or stop a campaign</p></li><li><p>Can work across two brands without applying the same strategy to both</p></li><li><p>Takes ownership rather than waiting for detailed instructions</p></li><li><p>Is comfortable being accountable for revenue-related outcomes</p><p><br></p></li></ul><p>This position may not be suitable for candidates whose experience is primarily</p><ul><li><p>Organic social-media management</p></li><li><p>Influencer coordination</p></li><li><p>Content-calendar management</p></li><li><p>Agency coordination without hands-on campaign execution</p></li><li><p>Reporting impressions, clicks and leads without connecting them to customers and revenue</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You should have:</p><br><ul><li><p>At least five to eight years of hands-on performance-marketing experience</p></li><li><p>Strong practical experience managing both Google Ads and Meta Ads</p></li><li><p>Demonstrable experience managing six-figure monthly advertising budgets in AED or an equivalent currency</p></li><li><p>Experience generating leads, appointments or sales for high-consideration services</p></li><li><p>Strong knowledge of Google Search, Performance Max, Meta conversion campaigns and retargeting</p></li><li><p>Experience with GA4, Google Tag Manager, Meta Pixel and conversion tracking</p></li><li><p>Understanding of Meta Conversions API, enhanced conversions and offline conversion imports</p></li><li><p>Experience connecting advertising performance with CRM or sales outcomes</p></li><li><p>Strong analytical and commercial skills</p></li><li><p>Experience improving lead quality—not merely reducing cost per lead</p></li><li><p>The ability to explain performance clearly to business owners and senior management</p></li><li><p>Excellent written and spoken English</p></li><li><p>UAE or GCC market experience</p></li><li><p>Arabic is an advantage but is not mandatory</p></li></ul><br><br><ul><li><p>Experience in one or more of the following would be highly valuable:</p></li><li><p>Healthcare</p></li><li><p>Medical aesthetics</p></li><li><p>Clinics or appointment-based businesses</p></li><li><p>Premium or luxury services</p></li><li><p>Fashion or bespoke tailoring</p></li><li><p>Hospitality</p></li><li><p>High-ticket lead generation</p></li><li><p>Multi-brand or portfolio-company environments</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Amazon is seeking an experienced Program Manager to help scale our operations network through the launch of new facilities and expansion initiatives across the UAE. This role offers the opportunity to lead complex, high-visibility programs that directly impact customer experience, business growth, and operational excellence.<br>As a Program Manager, you will own end-to-end delivery of expansion projects from site selection and design through construction, launch readiness, and operational handover. You will work across multiple stakeholder groups including operations, engineering, finance, procurement, real estate, technology, and external partners to deliver new facilities safely, on time, and within budget.<br>This role requires strong program management skills, the ability to navigate ambiguity, influence stakeholders across different functions, and drive execution in a fast-paced environment where priorities evolve quickly.<br>Key job responsibilities<br>• Lead end-to-end delivery of network expansion and launch programs, ensuring projects are completed safely, on schedule, and within budget.<br>• Develop project plans, launch schedules, governance mechanisms, and risk mitigation strategies across multiple concurrent initiatives.<br>• Partner with operations, engineering, finance, procurement, technology, and real estate teams to define requirements and ensure successful project execution.<br>• Manage external vendors, consultants, contractors, and service providers throughout the project lifecycle.<br>• Track project performance through data, metrics, and reporting mechanisms, identifying risks and driving corrective actions when required.<br>• Own stakeholder communication, providing clear updates on milestones, dependencies, financial performance, risks, and launch readiness.<br>• Drive process standardization and continuous improvement initiatives to improve launch speed, reduce cost, and increase scalability across markets.<br>• Support business planning activities including capital planning, budget forecasting, resource planning, and long-term network expansion strategies.<br>• Conduct site visits and audits to validate project progress, operational readiness, quality standards, and compliance requirements.<br>• Build scalable tools, mechanisms, and operating models that enable efficient execution of future expansion programs.<br>A day in the life<br>As a Program Manager, your primary focus will be delivering expansion and launch projects that help Amazon grow its operational footprint across the UAE.<br>A typical day may include reviewing project milestones, coordinating with stakeholders, resolving execution risks, and tracking launch readiness activities. You will work closely with operations, engineering, finance, procurement, and external partners to keep projects on schedule and within budget.<br>You will regularly analyze performance metrics, drive process improvements, and communicate progress, risks, and key decisions to senior leaders. Success in this role comes from balancing strategic thinking with hands-on execution and delivering results.<br>About the team<br>In the Amazon Now team, you will be part of a high-velocity, high-visibility group responsible for launching programs that unlock new growth and capabilities for Amazon globally. You’ll have the opportunity to build new processes, shape how we scale, and make a measurable difference. Working from UAE, you will collaborate with global teams, drive significant impact, and help elevate Amazon’s capabilities in a market of strategic importance.<br>- 5+ years of program or project management experience<br>- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of delivering cross functional projects experience<br>- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects<br>- PMP certificate<br>- Experience communicating results to senior leadership<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Strategic Contribution</p><ul><li><p>Ensures effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.</p></li><li><p>Supports the departmental objectives by ensuring smooth and timely achievement of targets as per the agreed KPIs.</p></li></ul><p>People Management</p><ul><li><p>Manages the effective achievement of assigned objectives through the leadership of the department by setting individual objectives, managing performance, developing, and motivating staff to maximize departmental performance.</p></li><li><p>Leads talent development initiatives for the assigned department, collaborating with technical and discipline experts to ensure the availability of talent that meets business requirements.</p></li><li><p>Acts as a role model and drives adherence to organizational values and ethics to foster a value-driven culture within the organization.</p></li></ul><p>Budgeting and Financial Planning</p><ul><li><p>Manages the preparation of the department budget and monitors financial performance against the approved budget while ensuring all departmental activities are conducted in line with established guidelines.</p></li></ul><p>Policies, Systems, Processes & Procedures</p><ul><li><p>Manages and ensures the effective implementation of department policies, procedures, and controls covering all areas of departmental activities to meet procedural and legislative requirements while delivering quality and cost-effective services.</p></li></ul><p>Day-to-Day Operations Management</p><ul><li><p>Supports EGA Management in developing and overseeing the implementation of policies, systems, processes, procedures, and controls across all EGA Safety departments.</p></li><li><p>Supports and guides EGA Management on roles and responsibilities related to safety.</p></li><li><p>Ensures the implementation, updating, review, and auditing of EGA safety systems in accordance with EGA guidelines.</p></li><li><p>Monitors the effective implementation of Safety System procedures and updates them in line with legislative changes and EGA directives.</p></li><li><p>Plans, leads, and coordinates safety-related projects across all EGA sites to support business improvement initiatives.</p></li><li><p>Conducts safety meetings and inspections to ensure compliance, evaluate performance, identify corrective actions, and implement follow-up assessments.</p></li><li><p>Plans, implements, and conducts safety and compliance audits.</p></li><li><p>Plans, implements, manages, and maintains comprehensive safety programs across EGA.</p></li><li><p>Provides guidance to site safety management and ensures compliance with local regulations and safety requirements.</p></li></ul><p>Stakeholder Management</p><ul><li><p>Develops and maintains effective business relationships with internal departments and external stakeholders while upholding the highest standards of business ethics.</p></li></ul><p>Continuous Improvement</p><ul><li><p>Leads the identification and implementation of opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity enhancement, and cost optimization.</p></li></ul><p>Environment, Health & Safety</p><ul><li><p>Ensures compliance with all relevant safety, quality, and environmental management policies, procedures, and controls to safeguard employees, ensure legislative compliance, and promote environmental responsibility.</p></li></ul><p>Reporting</p><ul><li><p>Ensures all departmental reports are prepared accurately and submitted on time in accordance with EGA requirements, policies, and quality standards.</p></li></ul><p>Authority & Decision Making</p><p><strong>Authority</strong></p><ul><li><p>Acts within clearly defined policies, standards, and approved objectives.</p></li></ul><p><strong>Decision Making</strong></p><ul><li><p>Identifies critical factors that influence decision outcomes.</p></li><li><p>Evaluates available options accurately and establishes priorities.</p></li><li><p>Anticipates outcomes and understands logical consequences.</p></li><li><p>Navigates risk and uncertainty effectively.</p></li><li><p>Applies sound quantitative analysis to support informed decision-making.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in a relevant discipline, such as:</p><ul><li><p>Occupational Health and Safety</p></li><li><p>Environmental Science</p></li><li><p>Engineering (Industrial, Mechanical, Safety, or related disciplines)</p></li><li><p>Other technical or scientific fields with coursework in safety principles, risk management, and regulatory compliance.</p></li></ul></li></ul><p>Minimum Experience</p><ul><li><p>15+ years of safety experience in an industrial environment.</p></li><li><p>Minimum 5 years of experience in a Safety Management leadership role.</p></li><li><p>Strong knowledge of UAE safety regulations, including MoHRE guidelines, and familiarity with applicable local licenses or permits.</p></li></ul><p>Skills</p><ul><li><p>Risk Assessment and Risk Management</p></li><li><p>Knowledge of Administrative Policies and Procedures</p></li><li><p>Familiarity with Project and Department Budgeting Processes and Tools</p></li><li><p>Knowledge of Project Controls</p></li><li><p>Conceptual Planning and Strategic Thinking</p></li><li><p>Conflict Resolution and Problem-Solving</p></li><li><p>Leadership and Team Management</p></li><li><p>Ability to Manage Multiple Priorities</p></li><li><p>Strong Communication, Meeting Facilitation, and Presentation Skills</p></li><li><p>Proficiency in Time Reporting Systems and Related Tools</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Al Bandar Rotana & Al Bandar Arjaan By Rotana.</p>
<p>As a Director of Engineering you are responsible on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel and maintain all mechanical, electrical and electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:<br><br>• Organize and set up preventive maintenance programmes for all electrical and mechanical equipment including general building works<br>• Advise the General Manager and the Corporate Vice President - Engineering and Technical Services of any problems at all times<br>• Supervise maintenance employees and contract employees who are carrying out minor building work, electrical and mechanical installations<br>• Supervise and liaise with all contractors, write specifications for all electrical, mechanical and associated building works complying with the local government regulations and inspect and sign for contractor works upon satisfactory completion<br>• Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects <br>• Ensure that all administration files are kept up to date including drawing prints, specifications and equipment, technical maintenance manuals, etc.<br>• Recommend and evaluate energy conservation programmes and ensure they are carried out as well as investigate the wastage</p> </div>
Sales Manager - Africa<br><br>About Leica Biosystems<br><br>Leica Biosystems' mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. We are a global leader in cancer diagnostics, providing innovative solutions from biopsy to diagnosis that improve workflow efficiency and diagnostic confidence. Together with Danaher Diagnostics companies, we help address some of the world's most significant healthcare challenges.<br><br>Position Summary<br><br>The Regional Sales Manager Africa is responsible for developing and executing the commercial strategy across the assigned African territories to deliver sustainable revenue growth, increase market share, and strengthen Leica Biosystems' presence in the region. The role leads direct sales activities, manages channel partners and distributors, develops strategic customer relationships, and ensures achievement of annual operating plan objectives.<br><br>This position is part of the META Commercial Organization and reports to the Commercial Director META.<br><br>Key Responsibilities<br><br>In this role, you will have the opportunity to:<br><br>Commercial Leadership<br><br>Develop and execute annual business plans to achieve orders, revenue, profitability, and market share objectives across Africa. Identify and prioritize growth opportunities within existing and emerging markets. Lead territory planning, opportunity management, and commercial execution to maximize business performance. Drive adoption of Leica Biosystems solutions across Histology, Advanced Staining, and Digital Pathology portfolios.<br><br>Channel & Distributor Management<br><br>Develop, manage, and optimize distributor and channel partner relationships across the region. Establish clear performance expectations, KPIs, and growth plans for channel partners. Conduct regular business reviews and implement corrective actions to address performance gaps. Support distributor capability building through commercial and product training initiatives.<br><br>Customer Engagement<br><br>Build and maintain strong relationships with key stakeholders, including pathologists, laboratory directors, healthcare administrators, procurement leaders, and ministry representatives. Lead strategic account planning and engagement for key customers and reference sites. Support complex negotiations, tender opportunities, and multi-year agreements.<br><br>Forecasting & Business Management<br><br>Maintain a robust sales funnel and ensure accurate forecasting through SFDC. Conduct regular funnel reviews and opportunity assessments to improve conversion rates. Monitor market dynamics, competitor activities, and customer trends to identify new business opportunities. Deliver accurate monthly, quarterly, and annual business forecasts.<br><br>Cross-Functional Collaboration<br><br>Partner closely with Marketing, Commercial Operations, Applications, Customer Care, and Service teams to drive customer success. Support regional product launches and strategic growth initiatives. Ensure compliance with Danaher and Leica Biosystems policies, quality standards, and ethical business practices.<br><br>Team Leadership & Talent Development<br><br>Lead, coach, and develop a high-performing regional sales team through effective performance management, regular coaching, and career development planning. Establish clear objectives, KPIs, and accountability measures aligned with regional and company growth priorities. Conduct regular performance reviews, funnel reviews, and field coaching sessions to improve sales effectiveness and execution excellence. Foster a culture of collaboration, customer-centricity, continuous improvement, and ownership in line with Danaher Business System (DBS) principles. Support talent acquisition, onboarding, and succession planning to build a sustainable and diverse commercial organization. Drive employee engagement and create an environment that encourages innovation, learning, and high performance. Ensure consistent adoption of commercial processes, CRM discipline, forecasting rigor, and compliance standards across the team.<br><br>Essential Requirements<br><br>Education<br><br>Bachelor's degree in Life Sciences, Medical Laboratory Sciences, or related field.<br><br>Experience<br><br>Significant experience in Multinational company in medical diagnostics, life sciences, healthcare, or medical device industries, (Preferred 5-7 years’ experience in Histopathology). Proven track record of consistently achieving or exceeding commercial targets. Experience managing distributor networks across multicultural and geographically dispersed markets especially in Africa. Experience leading complex sales cycles involving multiple stakeholders.<br><br>Technical & Commercial Expertise<br><br>Strong consultative selling and value-based selling capabilities. Experience with tender management and strategic account planning. Proficiency with CRM systems, preferably Salesforce (SFDC). Strong commercial and financial acumen.<br><br>Preferred Qualifications<br><br>Experience in Histopathology, Immunohistochemistry (IHC), Digital Pathology, or related diagnostic fields. Previous responsibility for multiple African markets. Experience working within a multinational healthcare or diagnostics organization. More than 5 years’ experience in managing team MBA or advanced business qualification (preferred).<br><br>Travel Requirements<br><br>Ability to travel extensively throughout Africa (approximately 50-70%). International travel required.<br><br>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.<br><br>For more information, visit www.danaher.com.
About us:<br><br>ARRISE is a top-tier provider of player-beloved content in the i Gaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.<br><br>Role Overview:<br><br>Purpose: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.<br><br>Key Responsibilities:<br><br>Supervisory Oversight:<br><br> Manage QC and Training departments. Assign tasks based on complexity and required skill levels. Guide and direct QC and Training review processes. Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.<br><br><br>Quality and Regulatory Compliance:<br><br> Ensure activities meet regulatory requirements and industry standards. Evaluate program quality, effectiveness, and training needs. Identify areas for improvement and forecast future program needs.<br><br><br>Department Coordination:<br><br> Oversee objectives and activities of QC Manager and Training Manager. Ensure team activities align with approved KPIs. Understand and adhere to operational processes. Minimize defects/incidents through targeted training and QC monitoring.<br><br><br>Process Improvement and Analysis:<br><br> Develop quality processes and training initiatives. Analyze data to monitor trends, evaluate service quality gaps, and improve training processes. Lead initiatives to develop and improve quality processes with the respective departments. Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.<br><br><br>Staff Management:<br><br> Provide feedback, conduct general and individual meetings, manage departmental expenses within budget. Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.<br><br><br>Reporting and Communication:<br><br> Review and approve reports for management submission. Make informational presentations to department and executive management regarding quality and training improvements.<br><br><br>Program Review and Evaluation:<br><br> Handle complex or sensitive cases. Assist in developing annual Quality Control and Training Review Plans. Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.<br><br><br>Organizational Contribution:<br><br> Exemplify desired culture and philosophies. Work effectively with management and HR team. Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws. Liaise with appropriate departments when potential needs for improvement are identified, for mitigation. Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.<br><br><br>Staff Development:<br><br> Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.<br><br><br>Operational Flexibility:<br><br> Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.<br><br><br>Required Qualifications and Skills:<br><br> A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred. Excellent communication skills, both verbal and written, in English. Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous. Extensive experience in quality monitoring and training, with significant time spent in leadership roles. Proven track record in managing QC and training departments, preferably in the i Gaming industry or similar sectors. Strong knowledge of quality monitoring and management standards and training methodologies. Proficient in data analysis tools and reporting software. Familiarity with industry-specific regulations and compliance standards. Exceptional leadership and people management skills. Ability to inspire and motivate teams towards achieving quality and training excellence. Proven ability to manage cross-functional teams and multi-disciplinary projects.<br><br><br>Strategic Thinking and Problem-Solving:<br><br> Strong strategic planning and organizational skills. Exceptional problem-solving abilities and adeptness in managing complex quality and training issues. Capacity for innovative thinking and continuous improvement. Resilience in facing challenges and unforeseen events in QC and training.<br><br><br>Join Us: As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!
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<p><b>Overview of the Role</b></p><p><b> </b></p><p>The <b>Senior Store Manager – Food</b> is responsible for leading the overall commercial, operational, and people performance of a high-volume Marks & Spencer Food store. The role provides strategic leadership to ensure the delivery of exceptional customer experiences while driving sustainable sales growth, profitability, operational excellence, and compliance with M&S Food standards.</p><p>Leading a large, cross-functional team, the Senior Store Manager is accountable for delivering best-in-class retail operations across all Food departments, fostering a high-performance culture, and ensuring the highest standards of food safety, product availability, and customer service. Working closely with Regional Operations, Supply Chain, Planning, and Commercial teams, the role plays a key part in delivering business objectives and supporting future growth.</p><p>Success in this role is measured through commercial performance, operational excellence, customer satisfaction, team engagement, food safety compliance, and overall business profitability.</p><p><br></p><p><b>What You Will Do</b></p><p><b> </b></p><p><b>Drive Commercial Performance & Business Growth</b></p><ul><li>Develop and execute the store's commercial strategy to achieve sales, profitability, and operational targets.</li><li>Analyse trading performance and implement action plans to maximise revenue, customer conversion, and profitability.</li><li>Drive commercial initiatives, promotional activities, and seasonal campaigns to improve business performance.</li><li>Monitor key business KPIs, including sales, gross margin, inventory, waste, shrinkage, labour productivity, and customer satisfaction.</li><li>Identify opportunities for continuous improvement and implement best practices to optimise store performance.</li><li>Ensure effective inventory investment while maintaining high product availability and reducing waste.</li></ul><p><br></p><p><b>Lead & Inspire High-Performing Teams</b></p><ul><li>Provide inspirational leadership to department managers and store colleagues, fostering a culture of accountability, collaboration, and customer excellence.</li><li>Develop leadership capability through coaching, mentoring, succession planning, and performance management.</li><li>Recruit, develop, and retain top talent to build a high-performing leadership team.</li><li>Drive colleague engagement initiatives that promote inclusion, wellbeing, and continuous learning.</li><li>Ensure effective workforce planning to support operational and commercial priorities.</li></ul><p><br></p><p><b>Deliver Exceptional Customer Experience</b></p><ul><li>Champion a customer-first culture that consistently delivers the premium M&S shopping experience.</li><li>Ensure customer service standards exceed expectations across every department.</li><li>Actively review customer feedback and implement service improvement initiatives.</li><li>Lead the resolution of escalated customer concerns professionally and effectively.</li><li>Drive customer loyalty through service excellence and operational consistency.</li></ul><p><br></p><p><b>Operational Excellence</b></p><ul><li>Provide strategic oversight of all daily store operations, ensuring efficient execution across all Food departments.</li><li>Ensure operational standards, policies, and procedures are consistently implemented.</li><li>Drive productivity improvements across replenishment, inventory management, merchandising, and store operations.</li><li>Ensure the store is fully prepared for trading through effective operational planning.</li><li>Lead continuous improvement initiatives to enhance operational efficiency.</li></ul><p><br></p><p><b>Food Safety, Compliance & Risk Management</b></p><ul><li>Ensure full compliance with M&S Food Safety standards, HACCP requirements, Municipality regulations, and Health & Safety legislation.</li><li>Maintain the highest standards of food quality, freshness, hygiene, and operational compliance.</li><li>Lead food safety audits and implement corrective actions where required.</li><li>Promote a proactive safety culture across the store.</li><li>Ensure all operational risks are effectively managed.</li></ul><p><br></p><p><b>Inventory & Supply Chain Management</b></p><ul><li>Drive inventory optimisation to maximise availability while controlling waste and shrinkage.</li><li>Collaborate with Planning and Supply Chain teams to improve forecasting and stock flow.</li><li>Ensure replenishment processes deliver exceptional on-shelf availability.</li><li>Monitor inventory accuracy, stock loss, and waste performance.</li><li>Support business initiatives that improve supply chain efficiency.</li></ul><p><br></p><p><b>Visual Merchandising & Brand Standards</b></p><ul><li>Ensure the store consistently delivers world-class visual merchandising standards.</li><li>Maintain exceptional store presentation aligned with M&S brand guidelines.</li><li>Support seasonal campaigns, promotional launches, and commercial initiatives.</li><li>Conduct regular commercial reviews to identify opportunities for improvement.</li></ul><p><br></p><p><b>Financial & Business Management</b></p><ul><li>Own the store's P&L and deliver financial targets through effective cost control and commercial decision-making.</li><li>Manage labour budgets, operational expenditure, and controllable costs.</li><li>Analyse financial reports and implement actions to improve profitability.</li><li>Present business performance, risks, and opportunities to senior leadership.</li><li>Drive strategic initiatives that contribute to long-term business growth.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Strong commercial and financial acumen.</li><li>Strategic leadership and people development skills.</li><li>Excellent stakeholder management and influencing ability.</li><li>Expertise in food retail operations and customer experience.</li><li>Strong understanding of inventory management, replenishment, and supply chain principles.</li><li>Ability to interpret commercial data and make informed business decisions.</li><li>Excellent communication and presentation skills.</li><li>Proven ability to lead large teams in a fast-paced retail environment.</li><li>Strong planning, organisational, and problem-solving skills.</li><li>Continuous improvement mindset with a focus on operational excellence.</li></ul><p><br></p><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor's Degree in Business Management, Retail Management, Hospitality, Supply Chain, or a related discipline.</li><li><b>10+ years of experience</b> in Food Retail, Supermarket, Hypermarket, or Grocery Retail.</li><li><b>5+ years of experience</b> leading large-format or flagship retail stores.</li><li>Proven track record of delivering sustainable sales growth, profitability, and operational excellence.</li><li>Experience managing large, cross-functional retail teams.</li><li>Strong knowledge of food safety, HACCP, Municipality regulations, and retail compliance.</li><li>Experience managing P&L, labour budgets, inventory, and commercial performance.</li><li>Strong leadership, coaching, and talent development experience.</li><li>Proficiency in retail management systems, SAP, Microsoft Office, and business reporting tools.</li></ul><p><br></p><p><b>Key Competencies</b></p><p><b>Commercial Leadership</b></p><ul><li>Commercial Acumen</li><li>Business Strategy</li><li>Financial Management</li><li>P&L Ownership</li></ul><p><b>Leadership & People</b></p><ul><li>Inspirational Leadership</li><li>Coaching & Talent Development</li><li>Succession Planning</li><li>Stakeholder Management</li></ul><p><b>Operational Excellence</b></p><ul><li>Food Retail Operations</li><li>Inventory Optimisation</li><li>Food Safety & Compliance</li><li>Supply Chain Collaboration</li><li>Continuous Improvement</li></ul><p><b>Customer Excellence</b></p><ul><li>Customer Experience</li><li>Service Excellence</li><li>Brand Standards</li></ul><p><b>Personal Effectiveness</b></p><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Problem Solving</li><li>Communication & Influencing</li><li>Planning & Organising</li><li>Accountability</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development <br>• Coordinates and executes Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<p><span><span><strong>Inside Regional Account Manager</strong></span></span></p><br><p><span><span><strong>Location – Dubai, UAE </strong></span></span></p><br><p><span><span><strong>Job Description</strong></span></span></p><br><p><span><span><strong>About Fortinet:</strong> </span></span></p><br><p><span><span>Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. If you're looking for a dynamic, meaningful and rewarding environment, then Fortinet is the place for you. With offices in EMEA, we are an equal opportunity employer offering exciting work, competitive compensation and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team.</span></span></p><br><p><span><span><u>Inside Regional Account Manager</u></span></span></p><br><p><span><span>In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.</span></span></p><br><p><span><span>Responsibilities</span></span></p><br><ul><li><p><span><span>Develop account plans to achieve goals and exceed quota responsibility</span></span></p><br></li><li><p><span><span>Maximize Fortinet opportunity while providing value added solutions to enterprise institutions</span></span></p><br></li><li><p><span><span>Serve as lead contact responsible for the flow of information to/from executive management</span></span></p><br></li><li><p><span><span>Works closely together with the account managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of activities in the territory</span></span></p><br></li><li><p><span><span>Develops relationships with key decision makers, influencers and partners</span></span></p><br></li><li><p><span><span>Manages effective working relationships with assigned region MAMs, Technical Sales Engineers, and Consulting Professionals</span></span></p><br></li><li><p><span><span>Consistently builds and delivers on an accurate territory pipeline</span></span></p><br></li></ul><p><span><span>Required Skills</span></span></p><br><ul><li><p><span><span>Proven ability to sell solutions to enterprise customers</span></span></p><br></li><li><p><span><span>Experience in the network security industry</span></span></p><br></li><li><p><span><span>A proven track record of significant over-quota achievement and demonstrated career stability</span></span></p><br></li><li><p><span><span>Experience in closing large deals</span></span></p><br></li><li><p><span><span>Selling experience must include technology.</span></span></p><br></li><li><p><span><span>Excellent presentation skills to executives & individual contributors</span></span></p><br></li><li><p><span><span>Excellent written and verbal communication skills</span></span></p><br></li></ul><br> </div>
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<p><b>Overview Of The Role:</b></p><br> <ul><li>As the Manager of Process & Compliance, you will support the Head of P&C in leading ERP implementations and enhancements for both UAE and Overseas Automotive businesses. </li><li>You will oversee risk assessment and process improvement initiatives to drive efficiencies, standardization, automation, and technology enablement. </li><li>This role champions governance and compliance through data analytics and internal controls, ensuring alignment with business objectives and regulatory standards.</li></ul> <p><b>What You Will Do:</b></p><br> <p><b>System Development and Implementation</b></p><br> <ul><li>Act as Finance Lead in ERP implementation & enhancements across the automotive business and finance operations, focusing on standardization and automation.</li><li>Support digital transformation initiatives to leverage technology for process automation and data-driven decision-making.</li><li>Ensure robust and consistent automotive processes across all business units and integration with financial books.</li></ul> <p><b>Process Specialisation and Support</b></p><br> <ul><li>Lead efforts to streamline and standardize processes for efficiency, accuracy, and compliance.</li><li>Identify bottlenecks and inefficiencies, implementing solutions for optimized workflow and resource utilization.</li><li>Share best practices across all business units.</li></ul> <p><b>Process Optimization</b></p><br> <ul><li>Develop and execute a strategy for process optimization and compliance aligned with organizational goals.</li><li>Identify opportunities for improvement and innovation to enhance processes, systems, and controls.</li><li>Lead efforts to streamline and standardize processes, ensuring efficiency, accuracy, and compliance.</li></ul> <p><b>Compliance</b></p><br> <ul><li>Ensure all processes comply with relevant regulations and standards.</li><li>Develop and maintain compliance policies and procedures.</li><li>Establish exception management alerts and dashboards to ensure ongoing compliance.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Strong foundational understanding of finance operating systems and business processes with a compliance mindset.</li><li>Analytical and process-oriented with expertise in SAP inbound and outbound processes.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>Bachelor's degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree is a plus.</li><li>Minimum of 2-4 years of experience with at least 2 years of supporting SAP/other ERP processes.</li><li>Relevant professional qualifications and certifications (e.g., CA, CPA, CMA, SAP) is advantageous.</li><li>Experience in the Automotive/retail industry preferred.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<p>A well-established company is hiring an experienced and motivated Call Center Supervisor to manage daily call center operations, supervise customer service agents, monitor performance, and ensure high-quality customer support. The ideal candidate should have strong leadership, communication, and problem-solving skills.</p>
<p>Responsibilities<br />
Supervise and coordinate the daily activities of call center agents.<br />
Assign tasks, monitor attendance, and manage team schedules.<br />
Monitor calls and agent performance to maintain service quality.<br />
Set daily and weekly team targets and follow up on performance.<br />
Provide coaching, guidance, and feedback to team members.<br />
Handle escalated customer complaints and complex inquiries.<br />
Monitor KPIs such as call volume, response time, resolution rate, and customer satisfaction.<br />
Prepare daily, weekly, and monthly performance reports.<br />
Ensure agents follow company policies, procedures, and communication standards.<br />
Coordinate with other departments to resolve customer issues.<br />
Identify performance gaps and arrange appropriate training or coaching.<br />
Maintain accurate records of customer interactions and team performance.<br />
Motivate the team and maintain a positive working environment.<br />
Assist management with improving customer service processes.<br />
Perform other duties assigned by management.<br />
Requirements<br />
Previous experience as a Call Center Supervisor, Team Leader, or Senior Call Center Agent.<br />
Experience in customer service, BPO, or contact center operations.<br />
Strong leadership and team-management skills.<br />
Excellent spoken and written English.<br />
Good knowledge of call center KPIs and performance monitoring.<br />
Strong communication, negotiation, and problem-solving abilities.<br />
Good computer skills and familiarity with CRM/call center systems.<br />
Ability to work under pressure and meet targets.<br />
UAE experience is an advantage.<br />
Ability to work shifts, weekends, or holidays when required.</p>
<p>📩 Interested candidates can send their updated CV for consideration.hr.anikaglobal@gmail.com</p>