Admin Assistant Jobs

Role Summary The Compliance Manager will be responsible for maintaining and enhancing the organization’s compliance framework in line with applicable UAE laws, regulatory requirements and internal policies. The role will provide independent compliance oversight, monitor regulatory obligations, identify and assess compliance risks, and advise management and business teams on regulatory matters.<br>Key Responsibilities•Develop, maintain and implement the organization’s Compliance Framework, policies, procedures and controls in line with applicable UAE regulatory requirements.•Monitor regulatory developments and assess their impact on the organization, ensuring timely implementation of relevant changes.•Conduct periodic compliance monitoring and testing, identify control gaps and track remediation actions.•Provide compliance advice and guidance to senior management and business teams on regulatory requirements and business activities.•Oversee compliance with applicable AML/CFT, KYC, sanctions, market conduct, client protection and conflicts of interest requirements.•Support the development and enhancement of the organization’s financial crime and regulatory compliance framework.•Ensure timely and accurate completion of applicable regulatory reporting, notifications and filings.•Maintain the regulatory obligations register and ensure key compliance requirements are appropriately monitored•Identify, investigate and escalate compliance breaches, incidents and control deficiencies, and oversee remediation through to closure.•Conduct compliance risk assessments and support the maintenance of the organization’s compliance risk profile.•Support requirements relating to conflicts of interest, personal account dealing, market abuse, insider dealing, information barriers and employee conduct, as applicable.•Liaise with applicable UAE regulatory authorities on compliance matters, regulatory enquiries, inspections and information requests.•Prepare periodic compliance reports and management information for senior management and the Board•Coordinate with Risk, Legal, Internal Audit, Operations and other control functions on regulatory/compliance matters.•Deliver compliance training and awareness programmes and promote a strong culture of regulatory compliance.•Maintain appropriate compliance records, registers and supporting documentation.•Support regulatory inspections, audits and reviews, including preparation of responses and remediation plans.<br>Qualifications & Experience•Bachelor’s degree in Law, Finance, Business, Accounting, Risk, Compliance or a related discipline.•8+ years of relevant compliance experience within financial services, capital markets, investment firms, brokerage, asset management or a similarly regulated environment.•Strong understanding of UAE financial services regulatory requirements and experience working with one or more applicable UAE regulators.•Good knowledge of AML/CFT, KYC, sanctions, conflicts of interest and regulatory compliance frameworks.•Experience in compliance monitoring, regulatory reporting, policy development, risk assessment, etc•Strong understanding of capital markets products and activities would be advantageous.•Relevant professional qualifications such as CAMS, ICA, CISI, ACAMS or equivalent would be advantageous.•Strong analytical, communication, report-writing and stakeholder-management skills.•Ability to work independently, exercise sound judgement and appropriately escalate regulatory matters.

We are looking for an experienced Finance Manager to join a real estate development company in Dubai. The ideal candidate will have a strong background in UAE real estate development finance, with extensive hands-on experience in treasury management, fundraising, banking relationships, financial structuring, and cross-border financial regulations.<br><br>This is a senior finance position requiring a candidate who can independently manage the company's financial operations while working closely with management, banks, investors, lenders, and other financial institutions.<br><br>Key Responsibilities<br><br>Manage the company's overall financial operations, cash flow, liquidity, and treasury activities Develop and implement effective treasury and cash management strategies for real estate development projects Manage relationships with UAE banks, financial institutions, lenders, and investment partners Lead and support fundraising, debt financing, project financing, and other capital-raising initiatives Structure financing solutions for real estate development projects and assess funding requirements Prepare financial models, feasibility analyses, cash-flow forecasts, funding proposals, and investment-related financial reports Coordinate with banks regarding credit facilities, project financing, guarantees, LCs, overdrafts, and other banking arrangements Monitor debt obligations, repayment schedules, interest costs, and financing covenants Ensure compliance with applicable UAE financial, corporate, tax, banking, and regulatory requirements Manage and assess cross-border financial transactions and applicable laws/regulations across different jurisdictions Work closely with legal, investment, development, and senior management teams on financial structuring and transactions Monitor project-level financial performance, budgets, cash requirements, and funding requirements Provide strategic financial advice to management regarding investments, financing, liquidity, and risk Establish strong internal controls and financial reporting procedures Support due diligence processes with banks, investors, lenders, and external advisors<br><br>Requirements<br><br>5+ years of relevant finance experience within UAE real estate development is mandatory Candidates must have substantial hands-on experience with real estate development companies, not solely real estate brokerage Extensive practical experience in treasury management and cash-flow management Proven experience in fundraising, debt financing, project financing, or capital raising Strong existing banking relationships within the UAEExperience dealing directly with UAE banks and financial institutions Strong knowledge of real estate development finance and project funding structures Strong understanding of cross-border financial transactions and applicable laws/regulations across different countries Excellent financial modelling, forecasting, budgeting, and financial analysis skills Strong knowledge of UAE financial, banking, corporate, and tax-related regulations Excellent communication, negotiation, analytical, and stakeholder-management skills<br><br>Benefits<br><br>Competitive salary package based on experience and expertise Opportunity to work directly with senior management on real estate development, financing, and investment projects Exposure to UAE and international financing, fundraising, and banking transactions Opportunity to build and leverage relationships with leading UAE banks and financial institutions Professional and dynamic working environment Long-term career growth within a growing real estate development organization UAE employment visa and medical insurance, subject to company policy

<p>The Finance Manager will lead the organization's finance function, ensuring robust financial governance, project financial control, treasury management, management reporting, statutory compliance, and strategic business support across multiple construction projects. The incumbent will drive financial planning, project profitability, cash flow optimization, ERP implementation, digital finance transformation, and continuous improvement initiatives while ensuring compliance with local legislation and Group financial reporting requirements. </p><br><br><p><strong>Desired Candidate Profile</strong></p><p><br></p><p><strong>Management Reporting & Financial Planning</strong></p><ul><li><p>Provide strategic financial guidance to executive management, that support growth and profitability.</p></li><li><p>Prepare all financial statements and management reports and dashboards including monthly, quarterly, and annual reports for the market and Group, including but not limited to variance analyses, budgets & forecasts, cash flows, P/Ls, balance sheets, project accounting, etc., ensuring alignment with Group reporting packages and standards.</p></li><li><p>Lead annual budgeting exercises, including forecasting, developing long-term financial models, monitoring & control of departmental budgets. Analyse & report on deviations & corrective actions.</p><p><br></p></li></ul><p><strong>Project Accounting & Financial Control</strong></p><ul><li><p>Lead all building construction project accounting activities throughout the project lifecycle, including funding requirements, monitoring project costs, revenues, margins, profitability, budgets & forecast accuracy, allocation of direct & indirect costs, revenue recognition, milestone payments & applications, retention balances & recovery, project close-out & final accounts settlements. Review project financial performance with PMs, commercial & management teams.</p></li><li><p>Maintain and report consolidated project portfolio performance, capturing all ongoing projects.</p></li></ul><p><br><br></p><p><strong>Banking & Financial Institutions</strong></p><ul><li><p>Manage end-to-end processes of all banking instruments including Performance Bonds, Advance Payment Guarantees, Bid Bonds, Retention Guarantees, Bank Guarantees, Letters of Credit (LCs) including bank processes & negotiations, expiration dates, & renewals of facilities, and coordinating with the respective teams to ensure contractual requirements are met.</p></li><li><p>Maintain strong relationships with local and international banks, lead all company-banking processes, ensuring legal and regulatory compliance.</p></li></ul><p><br></p><p><strong>ERP Implementation & Digital Transformation</strong></p><ul><li><p>Lead digital transformation mandates & initiatives on SAP FICO & other relevant modules and software.</p></li><li><p>Ensure finance reporting & other exercises are SAP/ digitally driven, improving overall reporting & controls.</p></li></ul><p><br></p><p><strong>Financial Controls & Governance</strong></p><ul><li><p>Manage AP / AR processes including collections, payment planning, & receivables.</p></li><li><p>Develop and maintain strong internal control frameworks, ensuring compliance with group, internal and local policies & regulations.</p></li><li><p>Strengthen governance across project finance operations and review financial procedures and recommend improvements.</p></li><li><p>Partner with other departments to develop and implement finance and cross-functional policies and processes.</p></li></ul><p><br></p><p><strong>Risk & Compliance</strong></p><ul><li><p>Ensure local and international regulatory compliance including IFRS, Local accounting standards, VAT regulations, Corporate Tax. Lead audit process with external auditors, tax advisors, and regulatory authorities. Monitor & assess the local financial legislative landscape and develop implementation plans.</p></li><li><p>Ensure company & project insurances are in place, including but not limited to WC, TPL, CAR, etc. and others.</p></li><li><p>Identify financial risks & exposure across company, projects & contracts, and implementing mitigation plans. Review and provide input on project contracts, reviewing contractual obligations, payments terms, and other considerations during the contract review phase.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Six Construct, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services company that operates in the construction of commercial and residential buildings, sport and leisure facilities, infrastructure and marine-related projects. The company currently employs a workforce of approximately 4,000 in the Middle East, and a total of 10,000 worldwide.</p><br><br>Job Description<br><p><strong>Why This Role Matters</strong></p><br><p>As Six Construct continues to expand its participation in Public-Private Partnerships (PPP), concessions, and project-financed infrastructure developments, the Bid Manager – PPP &amp; Infrastructure plays a critical role in converting strategic opportunities into successful projects. This position ensures the development and submission of competitive, compliant, and bankable proposals by coordinating technical, financial, legal, commercial, and operational stakeholders throughout the bid lifecycle.</p><br><p><strong>What You'll Drive</strong></p><br><ul><li>Lead PPP and infrastructure bid activities from opportunity qualification through submission.</li><li>Coordinate multidisciplinary bid teams including engineering, finance, legal, commercial, and operations functions.</li><li>Develop bid execution strategies, commercial approaches, and risk allocation frameworks.</li><li>Support consortium formation and coordinate interfaces with partners, subcontractors, and advisors.</li><li>Ensure high-quality, compliant, and timely submission of bid deliverables.</li><li>Monitor project risks, assumptions, key interfaces, and mitigation strategies throughout the bid process.</li><li>Support preparation of internal approval documentation and management presentations.</li><li>Participate in client meetings, clarification processes, negotiations, and stakeholder workshops.</li><li>Contribute to the preparation and review of concession, EPC, O&amp;M, and other project agreements.</li><li>Facilitate alignment between technical solutions, contractual obligations, and financial assumptions.</li><li>Support opportunity screening and provide input on project feasibility and execution risks.</li><li>Contribute to continuous improvement and knowledge sharing across the bid management function.</li></ul><br>Qualifications<br><p><strong>You're a Great Fit If You Have</strong></p><br><p><strong>Qualification:</strong></p><br><ul><li>Bachelor's Degree in Engineering, Finance, Economics, Business Administration, or a related discipline.</li><li>Professional certification in Project Management, PPP, Project Finance, or Bid Management is an advantage.</li></ul><p><strong>Experience:</strong></p><br><ul><li>10 years of experience in PPP projects, infrastructure development, project finance, concessions, or major infrastructure bids.</li><li>Experience coordinating complex multidisciplinary bids and tender submissions.</li><li>Exposure to concession-based projects and project-financed infrastructure developments.</li><li>Experience working with consortium partners, advisors, lenders, and external stakeholders.</li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><ul><li>Strong understanding of PPP frameworks and concession models.</li><li>Good knowledge of project finance, commercial structuring, and risk allocation principles.</li><li>Excellent stakeholder management and coordination skills.</li><li>Strong analytical, organizational, and problem-solving abilities.</li><li>Ability to manage multiple workstreams and strict bid deadlines.</li><li>Strong communication and presentation skills.</li><li>Structured, hands-on, and solution-oriented mindset.</li><li>Fluent in English; additional languages are considered an advantage.</li></ul><br>Additional Information<br><p><strong>Why You’ll Enjoy Working with Us</strong></p><br><ul><li>Competitive Benefits</li><li>Positive Workplace Culture</li><li>Opportunity to work with a leading international construction group</li><li>Exposure to large-scale, high-impact projects in the Middle East</li><li>Collaborative, diverse, and professional work environment</li><li>Career growth and development opportunities</li></ul><br><br> </div>

<p>Black Pearl is currently recruiting for a Strategic Commercial Manager on behalf of a leading utility organization in the UAE. This strategic role is responsible for monitoring and analyzing electricity and water markets, supporting long-term demand and supply planning, evaluating market opportunities, and engaging with key stakeholders across the utility value chain. The successful candidate will play a critical role in supporting market development initiatives, utility reforms, and future generation and water production strategies. We are particularly interested in candidates with experience working with Independent Power Producers (IPPs) and Independent Water Producers (IWPs), utility operators, regulators, transmission companies, or power and water procurement entities. Key Responsibilities • Monitor and analyze electricity and water market trends, industry developments, and regulatory changes. • Conduct market intelligence, benchmarking, and economic analysis to support strategic decision-making. • Evaluate market opportunities related to power generation, water production, renewable energy, and infrastructure investments. • Support long-term demand forecasting, capacity planning, and resource adequacy assessments. • Analyze supply-demand dynamics and identify future market requirements. • Engage with IPPs, IWPs, regulators, government entities, and industry stakeholders to support market development initiatives. • Support commercial assessments of new power generation and desalination projects. • Review market frameworks, procurement models, and industry best practices. • Prepare market reports, presentations, business cases, and recommendations for senior management. • Monitor utility sector reforms, energy transition initiatives, and emerging technologies impacting the industry. • Support strategic planning activities related to electricity and water supply security, sustainability, and growth.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline. • Master's Degree is advantageous. • Minimum 8–12 years of experience within the utilities, energy, power, or water sectors. • Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments. • Strong understanding of electricity and water markets, utility operations, and industry value chains. Experience working with: • Independent Power Producers (IPP) • Independent Water Producers (IWP) • Utility authorities • Power and water procurement entities • Transmission and distribution companies • Energy and water regulators • Knowledge of power purchase agreements (PPA), water purchase agreements (WPA), utility market structures, and tariff frameworks. • Strong analytical, commercial, and stakeholder management skills. • Excellent presentation, reporting, and communication abilities. • Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline. • Master's Degree is advantageous. • Minimum 8–12 years of experience within the utilities, energy, power, or water sectors. • Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments. • Strong understanding of electricity and water markets, utility operations, and industry value chains.</p>

<p>A well-established entity is seeking an experienced Project Manager to lead the planning and execution of a large-scale Music Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and have proven experience delivering projects following project management methodologies, specifically with experience in music festivals and performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for planning the project and coordinating cross-functional internal teams. Key Responsibilities: - • Lead end-to-end festival delivery using established project management methodologies. • Develop and manage project plans, timelines, milestones, and risk registers for the events team. • Ensure overall festival delivery remains strictly within scope, budget, and timelines. • Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports. • Oversee festival production, rehearsals, and live performances on-site. • Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity. • Coordinate the project across cross-functional internal teams, including Technical (production, AVL, staging), Logistics (transportation, equipment, scheduling), Operations (venue, BoH, and crowd management), Administration (permits, contracting, budget, and compliance), and Hospitality (artist and guest services). • Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility. • Facilitate open communication and collaboration across all internal business pillars. • Hold full responsibility for artist and touring musician management throughout the entire project lifecycle. • Manage relationships with artists, bands, headliners, agents, and touring parties. • Plan and oversee complex artist logistics, including travel, accommodation, visas, soundchecks, and performance schedules. • Ensure full delivery of technical and hospitality riders in line with music festival and industry standards. • Act as the primary coordination point for all artist-related requirements across internal teams. • Develop and track project budgets while ensuring strict cost control and processing timely payments. • Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations. • Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor’s degree in Business Management or a related field. A master’s degree or relevant certification is a plus. • Project Management Certification (PMP or equivalent) is strictly required. • 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals. • Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts. • Strong project leadership and cross-functional coordination within a non-line management framework. • Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry. • Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure. Work Location: • Abu Dhabi</p>

<p>A well-established entity is seeking an experienced Project Manager to lead the planning and execution of a large-scale Music Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and have proven experience delivering projects following project management methodologies, specifically with experience in music festivals and performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for planning the project and coordinating cross-functional internal teams. Key Responsibilities: - • Lead end-to-end festival delivery using established project management methodologies. • Develop and manage project plans, timelines, milestones, and risk registers for the events team. • Ensure overall festival delivery remains strictly within scope, budget, and timelines. • Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports. • Oversee festival production, rehearsals, and live performances on-site. • Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity. • Coordinate the project across cross-functional internal teams, including Technical (production, AVL, staging), Logistics (transportation, equipment, scheduling), Operations (venue, BoH, and crowd management), Administration (permits, contracting, budget, and compliance), and Hospitality (artist and guest services). • Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility. • Facilitate open communication and collaboration across all internal business pillars. • Hold full responsibility for artist and touring musician management throughout the entire project lifecycle. • Manage relationships with artists, bands, headliners, agents, and touring parties. • Plan and oversee complex artist logistics, including travel, accommodation, visas, soundchecks, and performance schedules. • Ensure full delivery of technical and hospitality riders in line with music festival and industry standards. • Act as the primary coordination point for all artist-related requirements across internal teams. • Develop and track project budgets while ensuring strict cost control and processing timely payments. • Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations. • Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor’s degree in Business Management or a related field. A master’s degree or relevant certification is a plus. • Project Management Certification (PMP or equivalent) is strictly required. • 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals. • Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts. • Strong project leadership and cross-functional coordination within a non-line management framework. • Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry. • Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure. Work Location: • Abu Dhabi</p>

<p>About the Role STONEHAVEN is a construction consultancy and project management firm delivering services to clients across the Middle East. We are looking for an experienced Business Development Manager to be based full-time in Dubai, driving new business and strengthening relationships across the region's construction, real estate, and infrastructure sectors. This is a senior, client-facing role for someone who understands the construction consultancy landscape, has an established network across the UAE and wider GCC, and can convert relationships into long-term project pipelines. Key Responsibilities • Identify, pursue, and secure new business opportunities across construction consultancy and project management services in the UAE and broader Middle East • Build and maintain strong relationships with developers, contractors, consultants, government entities, and other key industry stakeholders • Develop and execute a regional business development strategy aligned with Stonehaven's growth objectives • Lead the end-to-end bid process, including identifying tenders, preparing proposals, and coordinating with technical teams on pricing and scope • Represent Stonehaven at industry events, conferences, and client meetings to raise market visibility and generate leads • Track market trends, upcoming projects, and competitor activity to identify opportunities ahead of the market • Maintain an accurate pipeline of prospects, proposals, and won/lost opportunities, reporting regularly to senior leadership • Collaborate closely with project management and technical teams to ensure proposals reflect deliverable, realistic scopes • Negotiate commercial terms and contracts in line with company policy and risk appetite</p><p>Our Ideal Candidate Would Be • 5+ years of business development or commercial experience within construction consultancy, project management, or the wider built environment sector • Established network of contacts across developers, contractors, and consultants in the UAE and Middle East • Strong understanding of construction project lifecycles, tendering processes, and consultancy service delivery • Confident communicator able to engage credibly with senior client stakeholders • Commercially sharp, target-driven, and comfortable owning a revenue pipeline • Organised and dependable under deadline pressure, with strong follow-through on opportunities Qualifications • A degree in Business management or Marketing, or a related field • Proven track record of winning new business within consultancy, project management in the construction industry • Strong commercial acumen with experience in proposal development, negotiation, and client relationship management Our Work Conditions • This is a full-time, on-site role based in our Dubai office • Standard work hours apply, with flexibility for client meetings and industry events • Close collaboration with project management, technical, and senior leadership teams What You Will Get • A senior seat at the table during a high-growth phase for Stonehaven across the Middle East • Direct exposure to major regional construction, infrastructure, and real estate projects • Mentorship from experienced leadership and a results-driven team • The opportunity to shape Stonehaven's business development strategy across the region • A culture that values ownership, expertise, and doing things properly</p>

<p>About the Role STONEHAVEN is a construction consultancy and project management firm delivering services to clients across the Middle East. We are looking for an experienced Business Development Manager to be based full-time in Dubai, driving new business and strengthening relationships across the region's construction, real estate, and infrastructure sectors. This is a senior, client-facing role for someone who understands the construction consultancy landscape, has an established network across the UAE and wider GCC, and can convert relationships into long-term project pipelines. Key Responsibilities • Identify, pursue, and secure new business opportunities across construction consultancy and project management services in the UAE and broader Middle East • Build and maintain strong relationships with developers, contractors, consultants, government entities, and other key industry stakeholders • Develop and execute a regional business development strategy aligned with Stonehaven's growth objectives • Lead the end-to-end bid process, including identifying tenders, preparing proposals, and coordinating with technical teams on pricing and scope • Represent Stonehaven at industry events, conferences, and client meetings to raise market visibility and generate leads • Track market trends, upcoming projects, and competitor activity to identify opportunities ahead of the market • Maintain an accurate pipeline of prospects, proposals, and won/lost opportunities, reporting regularly to senior leadership • Collaborate closely with project management and technical teams to ensure proposals reflect deliverable, realistic scopes • Negotiate commercial terms and contracts in line with company policy and risk appetite</p><p>Our Ideal Candidate Would Be • 5+ years of business development or commercial experience within construction consultancy, project management, or the wider built environment sector • Established network of contacts across developers, contractors, and consultants in the UAE and Middle East • Strong understanding of construction project lifecycles, tendering processes, and consultancy service delivery • Confident communicator able to engage credibly with senior client stakeholders • Commercially sharp, target-driven, and comfortable owning a revenue pipeline • Organised and dependable under deadline pressure, with strong follow-through on opportunities Qualifications • A degree in Business management or Marketing, or a related field • Proven track record of winning new business within consultancy, project management in the construction industry • Strong commercial acumen with experience in proposal development, negotiation, and client relationship management Our Work Conditions • This is a full-time, on-site role based in our Dubai office • Standard work hours apply, with flexibility for client meetings and industry events • Close collaboration with project management, technical, and senior leadership teams What You Will Get • A senior seat at the table during a high-growth phase for Stonehaven across the Middle East • Direct exposure to major regional construction, infrastructure, and real estate projects • Mentorship from experienced leadership and a results-driven team • The opportunity to shape Stonehaven's business development strategy across the region • A culture that values ownership, expertise, and doing things properly</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking forward to Senior Sales Manager (EMEA) - Power Solutions Group, Trident Techlabs LLC FZ based in Dubai (UAE).</p><p>In this role candidate will be responsible for professionally representing Trident's portfolio of software and hardware products with a focus on the Electrical Power Sector in your designated region i.e. Middle-East, Africa and Europe. Core activities for the role includes leading the sales team towards establishing a market presence for our various products/services and identifying other solutions, fostering relationships with internal Trident's account teams, partnering with consultancy companies to leverage their selling scale, providing pre-sales architecture and technical assistance to partners and customers in the region and managing business opportunities from identification to close.</p><p><strong>Important responsibilities:</strong></p><ul><li><p>Identify and establish market and industry relationships to drive Trident's software/services more broadly in the region.</p></li><li><p>Lead the discussions with customers from the technical user levels to closure of business deals.</p></li><li><p>Conduct software webinars, training and demo sessions to educate and inform market or customer audiences.</p></li><li><p>Assist prospective customers with architecture and integration details as part of the pre-sales efforts to close software business opportunities. This includes responses to RFP process required as part of sales opportunities.</p></li><li><p>Build relationships with engineering consultancy companies to provide technical and sales support</p></li><li><p>Possess a strong understanding of value and benefits of the offering for conversations with end customer.</p></li><li><p>Manage and track pipeline activity</p></li><li><p>Create, develop and execute sub segment business and marketing plans in conjunction with marketing resources.</p></li><li><p>Proactively position and promote upsell opportunities to the existing client base for licenses and services to grow the software and related services footprint with existing customers.</p></li><li><p>Sustain good working relationships with end customers to assure annual renewals of subscription license fees and/or recurring annual support and maintenance agreements.</p></li><li><p>Contribute to the creation of technical and sales collateral for marketing and driving general market awareness of the solution</p></li><li><p>Provide competitive market analysis and intelligence to feed the commercial programs of Trident</p></li><li><p>Advise of product features and requirements needed to exceed market offerings from competitors to help position Trident's portfolio of software as uniquely capable of meeting advanced end customer use cases.</p></li><li><p>Possess strong understanding of Trident's customized software solutions with focus on Cyme Software</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in STEM field, electrical engineering preferred</p></li><li><p>7+ Years of experience of working in the Middle-East, with excellent connections in the electrical power sector, especially the middle-rung and top-rung management of•potential client organizations like electrical power utilities, engineering consultants, electrical contractors, manufacturing industry and large facilities</p></li><li><p>Deep domain - Electrical power systems</p></li><li><p>Consultative, software selling experience to executive and technical buyers in the power industry, especially utilities, developing and translating business use cases to solution requirements and architecture documentation.</p></li><li><p>Understanding of Business Processes of various types of clients</p></li><li><p>Proficiency in communicating in Arabic</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Of The Role:</p><p>The Commercial Vehicles Sales Manager will lead the sales operations for multiple commercial vehicle brands within FAMCO, driving market share growth, profitability, and overall sales performance across the UAE. This role is responsible for developing and executing effective sales strategies, managing and motivating the sales team, and building strong customer relationships within the commercial vehicles sector.</p><p>The ideal candidate is a results-driven sales leader with strong market knowledge of light, medium, and heavy-duty trucks, combined with the ability to lead high-performing teams in a fast-paced and competitive environment.</p><p>What You Will Do:</p><p>Sales Management</p><ul><li>Achieve and exceed monthly and annual sales targets while maximizing profitability through strong focus on net sales and gross margins.</li><li>Drive market share growth for multiple commercial vehicle brands through effective sales planning and execution.</li><li>Develop and implement strategic sales initiatives to identify new business opportunities and expand customer base.</li><li>Assign and manage sales territories to ensure effective market coverage and customer engagement.</li><li>Monitor market trends, competitor activities, customer requirements, and economic indicators to adjust sales strategies accordingly.</li><li>Ensure overdue payments remain within agreed targets and maintain healthy financial performance.</li></ul><p>Team Management</p><ul><li>Lead, coach, and motivate the sales team to achieve individual and team objectives.</li><li>Manage day-to-day sales operations, including planning, scheduling, and performance monitoring.</li><li>Recruit, onboard, train, and develop sales consultants to build a high-performing commercial vehicles sales team.</li><li>Conduct regular performance reviews and provide continuous feedback and development support.</li><li>Drive product knowledge and technical training initiatives for the sales team.</li></ul><p>Customer &amp; Business Development</p><ul><li>Build and maintain strong relationships with key customers, fleet accounts, and strategic partners.</li><li>Ensure high levels of customer satisfaction through effective relationship management and consultative selling.</li><li>Establish professional networks within the commercial vehicles industry to strengthen market presence and business opportunities.</li></ul><p>Professional Development</p><ul><li>Maintain strong commercial and technical knowledge by attending industry workshops, training sessions, and professional development programs.</li><li>Stay updated on industry trends, product developments, and competitor activities within the commercial vehicles market.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills To Be Successful:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent customer service, communication, and negotiation abilities.</li><li>Proven track record of consistently exceeding sales targets and business objectives.</li><li>Strong commercial acumen with the ability to drive profitability and market growth.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Ability to thrive in a fast-paced and performance-driven environment.</li></ul><p>About The Team:</p><p>You will be part of the FAMCO Commercial Vehicles division, working alongside a highly experienced and dynamic team focused on delivering industry-leading commercial vehicle solutions across the UAE. The role works closely with internal stakeholders, fleet customers, and key business partners to drive sustainable business growth and customer success.</p><p>What Equips You For The Role:</p><ul><li>Minimum 5+ years of commercial vehicle sales experience within a dealership environment in the UAE.</li><li>Strong experience handling light, medium, and heavy-duty truck sales.</li><li>Previous experience leading and managing sales teams.</li><li>Bachelor’s Degree or equivalent professional experience.</li><li>Strong Microsoft Office and Excel skills.</li><li>Valid UAE driving license.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is seeking a Tender Manager to support the growth of the client's offshore construction and subsea services business. The successful candidate will be responsible for managing the complete tender lifecycle, from opportunity assessment and bid strategy through proposal submission and commercial handover. This role will work closely with engineering, operations, procurement, and commercial teams to develop competitive, compliant, and commercially sound proposals for offshore projects.<br><br>Responsibilities<br><br>1. Tender Strategy &amp; Bid Management<br><br>- Own and manage the end-to-end tender process for offshore construction and subsea project opportunities<br><br>- Review client ITTs, scope documents, technical specifications, and commercial requirements to develop effective bid strategies<br><br>- Establish tender schedules, coordinate internal inputs, and ensure timely submission of high-quality proposals<br><br>- Manage bid clarifications, client queries, and tender revisions throughout the proposal lifecycle<br><br>2. Technical &amp; Commercial Proposal Development<br><br>- Lead the preparation of technical and commercial proposals, ensuring alignment with client expectations and project requirements<br><br>- Coordinate inputs from engineering, operations, HSE, procurement, and project teams to develop comprehensive bid submissions<br><br>- Review project execution methodologies, resource requirements, and technical solutions for tender responses<br><br>- Ensure proposals demonstrate company capabilities, operational approach, and value proposition<br><br>3. Costing, Risk &amp; Stakeholder Coordination<br><br>- Coordinate cost estimation activities including manpower, equipment, vessel requirements, subcontractors, logistics, and project resources<br><br>- Support commercial reviews, pricing strategies, and tender evaluations<br><br>- Identify key project risks, assumptions, exclusions, and mitigation measures during the bidding stage<br><br>- Maintain tender documentation, bid records, and lessons learned for future opportunities<br><br>- Work closely with leadership teams to support business development and strategic growth initiatives<br><br></span><br><span>Requirements- Bachelor’s degree in Engineering, Business Management, Commercial Management, or a related discipline<br><br>- 7+ years of experience in tendering, proposals, or commercial roles within offshore construction, subsea, marine, oil &amp; gas, or EPC industries<br><br><br>- Proven experience managing complex technical and commercial bids from initial review to submission<br><br>- Strong understanding of offshore project execution, construction methodologies, and associated cost drivers<br><br>- Experience preparing proposals for offshore operators, EPC contractors, or energy sector clients<br><br>- Exposure to ADNOC projects or UAE offshore operations is highly desirable<br><br>Preferred Certifications<br><br>- Certifications in contracts, commercial management, project management, or proposal management are advantageous<br><br>- Offshore safety certifications (BOSIET/HUET) are beneficial for candidates supporting offshore project activities<br><br></span><br><span>Benefits- Permanent employment with a growing offshore services organization<br><br>- Opportunity to support major offshore construction and subsea projects<br><br>- Exposure to ADNOC and international project opportunities<br><br>- Collaboration with experienced engineering and operations teams<br><br>- Long-term career development within a stable organization<br><br>How to Apply<br><br>Submit your CV along with a copy of your relevant professional certificates<br><br>Please include:<br><br>- Updated CV (PDF preferred)<br><br>- Details of offshore/subsea tendering experience<br><br>- Relevant commercial or project certifications (if available)<br><br>- Availability / earliest start date<br><br>- Shortlisted candidates will be contacted within 5 working days.<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manager - TSD Fire Safety Compliance</p><br> <br><br> <p>Service &amp; Operations</p><br> <br><br><p><span><b>THIS IS WHERE CAREERS ARE HIGH-IMPACT</b></span></p><br><br><p><span><b>Terminal Service Delivery</b></span></p><br><br><p><span><b>Manager - TSD Fire Safety Compliance</b></span></p><br><br><p>The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.</p><br><br><br><p><span><b>What you'll deliver</b></span></p><br><br><ul> <li>You'll oversee all TSD fire‑safety corrective actions and compliance activities, ensuring actions are approved, implemented, tracked, reported, integrated into BFSP updates, supported through stakeholder forums, represented in FLS meetings, and coordinated via the CAWG.<br> &nbsp;</li> <li>You'll support and guide TSD in all Building Fire Safety Plan and fire‑safety compliance activities -&nbsp;including BFSP implementation and stakeholder awareness, BaU fire‑safety oversight, annual fire drills, review of facility modifications, SME technical evaluations, and applying project‑delivery management standards.<br> &nbsp;</li> <li>You’ll engage stakeholders to ensure fire‑safety compliance and drive continuous improvement, promoting understanding of Building Fire Safety Manual obligations while identifying, mitigating, and resolving fire‑safety and project‑delivery issues.<br> &nbsp;</li> <li>You’ll maintain accurate fire‑safety records, track corrective and BFSP actions, manage training documentation, promote fire‑safety awareness, support evacuation and emergency‑protocol understanding, and prepare regular performance reports for TSD Leadership, the FLS Committee, and AFS.</li> </ul><br><br><p><span><b>What you bring</b></span></p><br><br><ul> <li>You should be educated to a bachelors degree level or specialized in Engineering/ Fire Protection Specialist / Airports &amp; Aviation Fire Life Safety Management<br> &nbsp;</li> <li>You should have a minimum of 3 – 5 years of relevant experience.<br> &nbsp;</li> <li>You’ll bring strong Fire Life Safety, regulatory, and project‑delivery expertise&nbsp;covering airport fire‑safety design, active/passive protection systems, health and safety compliance, end‑to‑end project coordination, leadership in multicultural environments, deep knowledge of NFPA/IBC/UAE codes, BFSM development, fire‑risk assessment, problem‑solving, stakeholder communication, safety leadership, and proficiency with Microsoft Office, airport systems, AutoCAD, and data‑reporting tools.</li> </ul><br><br><p><span><b>Life at Dubai Airports</b></span></p><br><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is partnering with a supplier of jewelry manufacturing machinery and technology solutions to hire an experienced Project Manager who will be responsible for planning, executing, monitoring, and successfully delivering projects while ensuring alignment with business objectives, timelines, and budgets. The role focuses on leading cross-functional teams, driving Agile project execution, managing stakeholder expectations, and ensuring the successful delivery of high-quality projects through effective planning, collaboration, and continuous improvement.<br><br>Key Responsibilities:<br><br><u>Project Planning &amp; Execution</u><br>- Plan, execute, monitor, and successfully deliver projects within the defined scope, timeline, and budget.<br><br>- Develop detailed project plans, schedules, resource allocation plans, and track project milestones to ensure successful delivery.<br><br>- Monitor project progress, resolve roadblocks, and ensure projects meet quality standards and business objectives.<br><br><u>Team Leadership &amp; Agile Delivery</u><br>- Lead cross-functional teams and foster collaboration throughout the project lifecycle.<br><br>- Apply Agile methodologies and facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.<br><br>- Track project performance using Agile metrics and promote continuous process improvement.<br><br><u>Stakeholder Management &amp; Communication</u><br>- Collaborate with business stakeholders to gather requirements, define project objectives, and translate them into actionable project plans.<br><br>- Provide regular project status updates, manage stakeholder expectations, and ensure effective communication between business and technical teams.<br><br>- Prepare and maintain project documentation, reports, and project schedules.<br><br><u>Risk Management &amp; Governance</u><br>- Identify project risks, issues, and dependencies, and implement appropriate mitigation strategies.<br><br>- Manage project changes by evaluating their impact on scope, timelines, resources, and budgets.<br><br>- Ensure compliance with project governance standards, Agile best practices, and organisational processes throughout the project lifecycle.<br><br></span><br><span>Requirements<u>Experience<br></u><br>- 3–4 years of proven experience in Project Management.<br><br>- Hands-on experience managing medium to large-scale projects from initiation through successful delivery.<br><br>- Strong understanding of Agile methodologies, Scrum framework, and project management best practices.<br><br>- Experience working as a Scrum Master is highly preferred.<br><br>- Experience managing multiple projects simultaneously in a fast-paced environment.<br><br>- Strong leadership, stakeholder management, communication, and interpersonal skills.<br><br>- Excellent analytical, organizational, problem-solving, and decision-making abilities.<br><br>- Experience preparing project documentation, schedules, reports, and project plans.<br><br><u>Education &amp; Certifications</u><br>- Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.<br><br>- PMP Certification or completion of PMP Certification Training/Course is mandatory.<br><br>- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is preferred.<br><br><u>Technical Skills</u><br>- Project Management<br><br>- Agile Methodologies<br><br>- Scrum Framework<br><br>- Sprint Planning &amp; Execution<br><br>- Stakeholder Management<br><br>- Risk &amp; Issue Management<br><br>- Resource Planning<br><br>- Project Scheduling<br><br>- Change Management<br><br>- Project Documentation &amp; Reporting<br><br>- Jira<br><br>- Trello<br><br>- Asana<br><br>- Azure DevOps<br><br>- Microsoft Project<br><br><u>Preferred Skills</u><br>- Experience working in Agile software development environments.<br><br>- Knowledge of the Software Development Life Cycle (SDLC).<br><br>- Experience managing digital transformation and technology implementation projects.<br><br>- Strong leadership and team mentoring capabilities.<br><br>- Ability to manage multiple priorities while delivering projects within tight deadlines.<br><br>- Excellent communication and stakeholder engagement skills.<br><br></span><br><span>Benefits<span><span>- Salary + Benefits</span></span><br><br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Brand Marketing Manager to lead the development and execution of integrated marketing strategies that strengthen brand presence, drive customer acquisition, and support revenue growth. This role combines strategic thinking with hands-on delivery across digital, CRM, retail, events, and experiential marketing channels. The successful candidate will play a key role in translating brand positioning into impactful campaigns while ensuring strong alignment with business priorities and customer expectations.</p><br><p><strong>What you will do</strong></p><ul><li><p>Develop and deliver annual and quarterly marketing plans aligned with business and brand objectives.</p></li><li><p>Lead integrated campaigns across digital, social media, CRM, PR, retail, and events to drive awareness, consideration, leads, and conversion.</p></li><li><p>Translate brand positioning into compelling campaigns, product launches, showroom activations, and customer engagement initiatives.</p></li><li><p>Manage end-to-end campaign execution, ensuring activities are delivered on time, within budget, and in line with brand standards.</p></li><li><p>Work closely with internal stakeholders across Sales, Operations, Pricing, Showroom, Product, and Finance to ensure marketing activity supports wider business goals.</p></li><li><p>Oversee agency and vendor relationships, including briefing, reviewing deliverables, and ensuring quality and consistency across all assets.</p></li><li><p>Drive CRM and lead nurturing initiatives, including automation journeys, database engagement, and customer lifecycle marketing.</p></li><li><p>Plan and execute events, experiential activations, and PR initiatives that enhance customer engagement and brand visibility.</p></li><li><p>Track performance, monitor KPIs, and use market and competitor insights to optimize campaigns and improve return on investment.</p></li><li><p>Support reporting requirements, including quarterly updates, market insights, and recommendations for continuous improvement.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong strategic thinking with the ability to turn plans into high-quality execution.</p><ul><li><p>Experience in brand marketing, events, product marketing, performance marketing, and CRM.</p></li><li><p>Bachelor’s degree in marketing, Business, or a related field. 5–8 years of relevant marketing experience, ideally within automotive, retail, or FMCG.</p></li><li><p>Proven experience managing integrated marketing campaigns and agency relationships.</p></li></ul><br><p><strong>About the team</strong></p><p>You will be part of the Volvo Marketing team within the Automotive division, working in a fast-paced and collaborative environment focused on building brand strength and delivering impactful customer experiences. The team partners closely with cross-functional stakeholders including Sales, Showroom, Operations, Pricing, Finance, and external agencies to bring campaigns and activations to life across multiple touchpoints.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Good understanding of digital marketing, social media, CRM platforms, and analytics tools.</p></li><li><p>Experience working in a brand-led environment with a strong focus on customer engagement and commercial performance.</p></li><li><p>Excellent project management and organizational skills, with the ability to manage multiple campaigns at once.</p></li><li><p>Strong stakeholder management and communication skills across internal teams, agencies, and external partners.</p></li><li><p>A data-driven mindset with the ability to interpret performance metrics and translate them into actionable insights.</p></li><li><p>Creativity and strong storytelling capability, with a clear understanding of how to build brand impact.</p></li><li><p>Commercial awareness and the ability to balance customer engagement with business performance goals.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a results-driven Digital Marketing Manager to lead the planning, execution, and optimization of digital marketing activities for Trading Enterprises – Volvo &amp; CDJR. This role is responsible for driving performance across digital channels, managing agency partners, improving lead quality, and using data-driven insights to strengthen customer acquisition and conversion across the full funnel.</p><p>The ideal candidate will bring a strong blend of strategic thinking, analytical capability, and hands-on digital marketing expertise, with a proven ability to deliver measurable business outcomes.</p><br><p><strong>What you will do</strong></p><ul><li><p>Develop and execute digital marketing strategies aligned with business and sales objectives</p></li><li><p>Define channel strategies across paid media, search, social, display, and programmatic platforms</p></li><li><p>Lead the day-to-day management of media, digital, and performance agencies to ensure strong delivery and accountability</p></li><li><p>Review media plans, targeting strategies, and budget allocations to maximize campaign effectiveness</p></li><li><p>Oversee campaign execution across platforms such as Google, Meta, and programmatic channels</p></li><li><p>Monitor campaign performance continuously and optimize based on data and business results</p></li><li><p>Work closely with CRM and Sales teams to improve lead generation, lead quality, and conversion performance</p></li><li><p>Analyze campaign data and customer journeys to identify trends, insights, and improvement opportunities</p></li><li><p>Develop reporting dashboards and performance frameworks to support decision-making</p></li><li><p>Manage and optimize digital marketing budgets to improve ROI and reduce inefficiencies</p></li><li><p>Collaborate with internal stakeholders across CRM, Sales, Product, and Marketing to ensure alignment between digital activity and wider business goals</p></li><li><p>Support business reviews with performance insights, recommendations, and next steps</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong knowledge of digital marketing channels including Google Ads, Meta, display, and programming. Proven experience in performance marketing, campaign optimization, and agency management</p></li><li><p>Bachelor’s degree in marketing, Business, or a related field</p></li><li><p>5–8 years of experience in digital marketing, performance marketing, or a related role</p></li><li><p>Experience in lead management, funnel optimization, and conversion improvement</p></li></ul><p>About the team</p><p>You will be part of the Marketing team for Trading Enterprises – Volvo &amp; CDJR, supporting the delivery of impactful digital campaigns that strengthen brand presence, generate quality leads, and contribute directly to business growth. The team works closely with internal stakeholders across marketing, CRM, sales, and product functions, creating a highly collaborative environment focused on performance, customer experience, and innovation.</p><p>What equips you for the role</p><ul><li><p>Hands-on experience in paid media, campaign optimization, analytics, and reporting</p></li><li><p>Proven success in managing digital agencies and delivering strong campaign results</p></li><li><p>Experience with CRM integration and lead management is preferred</p></li><li><p>Automotive or multi-brand retail experience would be an advantage</p></li><li><p>Excellent stakeholder management and communication skills</p></li><li><p>Ability to challenge, influence, and drive accountability with external agency partners</p></li><li><p>Strong organizational skills with the ability to manage multiple campaigns and priorities simultaneously</p></li><li><p>Strong analytical skills with the ability to interpret large data sets and translate insights into actions</p></li><li><p>Strong commercial mindset with focus on measurable outcomes and return on investment</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a client-focused <strong>TB (Transaction Banking) Client Service Account Manager</strong> to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth.</span><br><b>Key Responsibilities</b> <br> <span><strong>Strategy</strong></span> </span><ul> <li><span>Support delivery of the <strong>Corporate and Institutional Banking (CIB)</strong> and <strong>Transaction Banking (TB)</strong> strategy by ensuring client servicing standards are consistently met or exceeded.</span></li> <li><span>Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.</span></li> </ul> <span><strong>Business</strong></span> <ul> <li><span>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span></li> <li><span>Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span></li> <li><span>Contribute to strategic initiatives, service transformation projects, and client experience programmes.</span></li> <li><span>Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.</span></li> </ul> <br> <br> <span><strong>Processes</strong></span> <ul> <li><span>Monitor, track, and resolve client service issues through structured service management practices.</span></li> <li><span>Participate in regular service review meetings and ensure agreed actions are completed.</span></li> <li><span>Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span></li> <li><span>Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span></li> <li><span>Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span></li> <li><span>Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span></li> <li><span>Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span></li> <li><span>Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation</span></li> </ul> <br> <br> <span><strong>Risk Management</strong></span> <ul> <li><span>Maintain full compliance with the <strong>Transaction Banking (TB)</strong> operational risk and governance framework.</span></li> <li><span>Promote risk awareness and effective control practices across client service teams.</span></li> <li><span>Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.</span></li> </ul> <span><strong>Governance</strong></span> <ul> <li><span>Complete all mandatory learning requirements in accordance with Bank policy.</span></li> <li><span>Support effective governance, oversight, and control arrangements across the business.</span></li> <li><span>Maintain awareness of the regulatory environment and requirements relevant to the role.</span></li> </ul> <span><strong>Regulatory &amp; Business Conduct</strong></span> <ul> <li><span>Demonstrate the highest standards of ethical behaviour and conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct.</span></li> <li><span>Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.</span></li> </ul> <br> <br><p><strong><span>Key stakeholders</span></strong></p><br><br> <ul> <li><span>Team Leader, Cash Client Services</span></li> <li><span>Cluster Lead, Cash Client Service</span></li> <li><span>Regional Lead, Cash Client Service</span></li> <li><span>Cash Service Managers (Onshore and Offshore)</span></li> <li><span>Relationship Managers (RMs) and Global Account Managers (GAMs)</span></li> <li><span>TB Product and Sales Managers</span></li> <li><span>Regional Client Service Managers</span></li> <li><span>Client Managers</span></li> <li><span>Risk Managers</span></li> <li><span>Cash Operations Teams</span></li> <li><span>Technology Managers</span></li> <li><span>Financial Crime Compliance (FCC)</span></li> <li><span>Financial Markets Teams</span></li> <li><span>External Clients</span></li> </ul><br><b>Skills and Experience</b> <br><ul> <li><span>Conduct Management</span></li> <li><span>Risk Management and Internal Controls (<strong>SIF</strong>)</span></li> <li><span>People Management</span></li> <li><span>Business Strategy and Business Model (<strong>SIF</strong>)</span></li> <li><span>Market Knowledge</span></li> <li><span>Product and Process Expertise</span></li> <li><span>Business Partnering and Stakeholder Management</span></li> <li><span>Strong client relationship and service management capabilities</span></li> <li><span>Ability to lead cross-functional collaboration and drive issue resolution</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor's degree in Banking, Finance, or a related discipline preferred.</span></li> <li><span><strong>Experience</strong> in banking or a similar financial services environment.</span></li> <li><span>Experience in Client Service and Cash Products is advantageous.</span></li> <li><span>Risk and <strong>Anti-Money Laundering (AML)</strong> certification as required by Bank policy.</span></li> <li><span>Strong English and/or relevant local language proficiency.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.</p><br><br> <p>We’re looking for a Site Manager – Editions to join our Dubai team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.</p><br><br> <br> <strong>What You’ll Be Doing</strong> <p>You’ll be joining the Deliveroo Editions team. Deliveroo Editions were the world’s first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards – outperforming their brick &amp; mortar KPI’s! This is the reason why many of the industry’s leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas.</p><br><br> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p>Own the day to day operations in your site.</p><br><br> </li> <li> <p>Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in.</p><br><br> </li> <li> <p>Lead in accordance with the Deliveroo values and ensure your team follows suit.</p><br><br> </li> <li> <p>Develop, train and motivate all employees to achieve ambitious targets</p><br><br> </li> <li> <p>Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve.</p><br><br> </li> <li> <p>Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.</p><br><br> </li> <li> <p>Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending</p><br><br> </li> <li> <p>Keep all relevant trackers, logs and sheets up to date with operational and financial data.</p><br><br> </li> <li> <p>Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br> </li> <li> <p>Be responsible for ensuring compliance with all Health &amp; Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries).</p><br><br> </li> <li> <p>Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance.</p><br><br> </li> <li> <p>Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements.</p><br><br> </li> <li> <p>Ensuring appropriate staffing at site to maintain daily operations.</p><br><br> </li> <li> <p>Carry out regular Health &amp; Safety checks, including completion of requisite internal audits to monitor compliance to standards.</p><br><br> </li> <li> <p>Participate in relevant meetings ensuing contribution and clear communication where appropriate.</p><br><br> </li> <li> <p>Monitor customer feedback seeking opportunities to improve the customer experience.</p><br><br> </li> <li> <p>Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.</p><br><br> </li> <li> <p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties, e.g. neighbours, landlords, contractors.</p><br><br> </li> <li> <p>Liaise with your various counterparts across the business to improve overall operational performance.</p><br><br> </li> <li> <p>Participate in projects, initiatives and activities to improve the operating model and achieve company objectives</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br> <ul> <li> <p>Minimum of 1-2 years of junior management food &amp; beverage experience. Ideally in the restaurant industry</p><br><br> </li> <li> <p>Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful.</p><br><br> </li> <li> <p>A good understanding and track record in influencing KPI performance</p><br><br> </li> <li> <p>Possess a commercial acumen with an ability to identify opportunities to grow Order Volume &amp; Gross Merchandise Value (GMV)</p><br><br> </li> <li> <p>Demonstrates the ability to think on their feet and solve problems in a fast-paced environment</p><br><br> </li> <li> <p>Great knowledge of food safety and health and safety compliance requirements</p><br><br> </li> <li> <p>Previous experience in leading a team of several direct reports</p><br><br> </li> <li> <p>Can demonstrate excellent communication skills, both verbally and written</p><br><br> </li> <li> <p>Organised individual with strong attention to detail</p><br><br> </li> <li> <p>Tech-savvy and comfortable working with numbers (experience with Looker preferred)</p><br><br> </li> <li> <p>‘Can do, never give up’ attitude and the desire to grow and succeed with one of the world’s fastest growing food-tech companies</p><br><br> </li> <li> <p>Right to work in the relevant country</p><br><br> </li> <li> <p>Able to comply to company working expectations (e.g. weekend working)</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br> <p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br> <p>? Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br> <p>? See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br> <p>? Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br> <p>? A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br> <br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br> <br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>

Company Description Property Shop Investment (PSI) was established in 2007 and is recognized as the No. 1 and largest private real estate company in Abu Dhabi & Dubai. With a dedication to sustainable performance and dynamic growth, PSI has developed a prominent brand in the UAE Real Estate Market. Known as a platinum Real Estate Company, PSI aims for the highest achievements and provides a wide range of Real Estate Services to exceed expectations and inspire people. We are committed to delivering a hassle-free Real Estate experience while governing our path towards continuous success.<br>Role Description-To oversee and manage all operational functions related to sales support, CRM systems, call center, and lead management. The Operations Manager ensures seamless coordination between sales, marketing, tech, and customer support, while supervising platforms and tools used across the company. This role plays a critical part in ensuring efficiency, lead quality, and system reliability.<br> RESPONSIBILITIES Manage and oversee the daily activities of the Operations team, including CRM coordinators, lead owners, and call center staff. Supervise and ensure optimal use of all lead management systems, including “My Leads,” Convolo, Brightcall, and other integrated platforms. Oversee call center operations, ensuring quality, responsiveness, and proper call routing to sales teams. Coordinate the lead rotation schedules among agents and ensure fair, timely distribution in line with availability and performance. Follow up with Sales Managers on lead feedback, campaign performance, and opportunities for optimization. Liaise with the Marketing and Web Development teams to ensure proper integration of website generated leads into CRM and sales systems. Deliver CRM system training for all new joiners, ensuring they understand lead tracking, follow-up processes, and reporting protocols. Monitor the accuracy and completeness of CRM data, proactively identifying gaps or irregularities in agent input or system flow. Open and manage support tickets for technical bugs or issues, coordinating directly with the Acceleration Team in Jordan for timely resolution. Escalate recurring problems, user complaints, or system concerns to top management with actionable summaries and proposed solutions. Generate regular reports on operational performance, lead movement, system usage, and call center productivity. Support cross-functional collaboration between Sales, Marketing, IT, and HR to ensure operational alignment and smooth user experience. Ensure compliance with internal processes and timelines, identifying operational risks and addressing bottlenecks proactively.<br>Qualifications Bachelor’s degree in Business Administration, Operations Management, or a related field Previous Real Estate experience is mandatory. Minimum 5–7 years of experience in operations, with at least 2–3 years in a managerial role. Experience in managing cross-functional platforms and coordinating with tech teams is an advantage. Strong leadership and team management abilities. Excellent knowledge of CRM systems and lead management tools (e.g., My Leads, Convolo, Brightcall). High attention to detail, process orientation, and analytical thinking. Strong interpersonal and communication skills. Problem-solving mindset with the ability to manage time-sensitive escalations effectively. Proficiency in Microsoft Office Suite and reporting tools. Must have a good command of the English language, strong oral and written communication skills

Shory is a digital platform redefining insurance through technology.<br>We simplify complex insurance journeys into seamless, user-friendly experiences, enabling customers to access the right coverage quickly and confidently.<br>Shory is part of First Tech, a technology company focused on building and scaling digital platforms across financial services and other industries. First Tech brings deep expertise in product development, engineering, and innovation, enabling the creation of scalable, reliable, and high-impact solutions.<br>Founded in the UAE in 2021, Shory was created with a vision to redefine insurance through technology. Since launch, it has rapidly evolved into a high-growth digital platform, delivering simple, transparent, and customer-first insurance solutions.<br>Together, we combine strong technical foundations with a customer-first mindset to deliver modern products that challenge traditional industries and improve everyday experiences. We are committed to creating an inclusive environment where everyone is valued, respected, and empowered to contribute.<br>ROLE SUMMARYThe Technical Manager is responsible for the end-to-end placement of insurance risks in the direct market across Property & Casualty (P&C) and specialty lines. Reporting to the Technical Director, the role supports Client Partners on technical queries and client meetings and maintains strong insurer relationships. A working knowledge of reinsurance markets is a distinct advantage.<br>KEY ROLES & RESPONSIBILITIES<br>Placement & Market Engagement• Manage end-to-end placement of P&C and specialty risks in the direct insurance market.• Prepare and present risk submissions (new & renewal business) negotiate terms, pricing, and conditions with insurers.• Monitor insurer appetite and market trends formulate placement strategy and client advice.• Maintain strong relationships with direct market insurers, underwriters, and market contacts.• Apply working knowledge of reinsurance markets where facultative or reinsurance-backed capacity is required.<br>Client Partner - Technical Support• Assist the Client Partner in technical queries, client meetings, and programme structuring.• Prepare coverage summaries, technical briefings, and insurer comparison reports.• Collaborate on renewal strategies, coverage reviews, and mid-term adjustments in discussion with Client Partner<br>Documentation, Compliance & Leadership• Verify placement documentation including cover notes, policy schedules, and endorsements.• Ensure compliance with regulatory and governance requirements; maintain complete placement files.• Mentor junior broking staff and contribute to best practice development within the team.<br>Qualifications (Essential)• ACII (Associate, Chartered Insurance Institute) | FIII (Fellow, Insurance Institute of India) | Dip CII — or equivalent.<br>Experience• Minimum 5–10 years in insurance broking with direct market placement experience.• Proven track record across P&C lines; working knowledge of reinsurance markets is an advantage.• Experience supporting Client Partners in a technical broking capacity.<br>Property Lines – Technical Knowledge• Commercial Property, IAR, Business Interruption, Machinery Breakdown, and Engineering risks.• EML/PML assessment, Nat Cat exposure, multi-location schedules, and construction/engineering risks.• Familiarity with policy conditions, warranties, sub-limits, co-insurance, and valuation principles. Casualty Lines – Technical Knowledge• GL, Public & Products Liability, EL, PI, D&O, E&O, Financial Lines, Cyber Liability, and Motor Liability.• Jurisdiction awareness across UK, US, and international liability environments.<br>Key Competencies• Strong negotiation, communication, and analytical skills across P&C lines.• Detail-oriented; proficient in broking platforms and MS Office Suite.• Self-motivated, commercially minded, client-focused, and committed to compliance