Airline Ticketing Agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>JOB SUMMARY&nbsp;<br>Responsible for overseeing and coordinating the revenue management functions and inventory strategy for hotels across all brands in the Dubai market. This includes all room segments (transient, group, and contract) as well as catering and function space. Responsible for understanding and communicating various Revenue Management philosophies as they pertain to brand and/or geographic strategies. Communicate and educate the hotels on correctly positioned pricing, competitive positioning and restrictions and the impact that they may have on the hotels’ revenue strategies.<br>Education and Experience<br>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; <br>1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE DELIVERABLES<br>Accountable for delivering core revenue management services supporting Transient, Group &amp; Catering to assigned hotel(s)&nbsp;<br>Ensures full RM system and RM tool adoption to drive revenue &amp; profit opportunities<br>Ensures that strategy recommendations/changes are implemented &amp; executed in a timely manner<br>Manages room authorizations, rates and restrictions for assigned hotel(s) to maximize revenue &amp; profit<br>Critique property performance weekly/monthly for Transient, Group &amp; Catering segments for assigned hotels(s)<br>Submits reports in a timely manner, ensuring delivery deadlines<br>CORE WORK ACTIVITIES<br>Executing Revenue Management Projects and Strategy<br>Manage room authorizations, rates and restrictions<br>Takes a predetermined strategy and drives the execution of that strategy.<br>Provides inventory management functional expertise.<br>Management of rate loading &amp; system audits<br>Analyze competitive performance through the use of market share tools and make recommendations to the hotel<br>Analyze reports and available information to make long term pricing recommendations with brand initiatives as a key focus<br>Develop and implement with the General Manager and Sales, strategies that will maintain and/or increase the hotel’s RevPAR<br>Utilize Marriott’s revenue management systems and tools to ensure that revenue and profit are maximized<br>Conduct weekly Sales Strategy meetings with General Manager and key property staff to educate and evaluate pricing and inventory strategies<br>Ensure that the hotel(s) sales strategies are effectively implemented in the inventory systems<br>Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.<br>Prepares sales strategy critique &amp; month end reporting for hotel(s).<br>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>Ensures property diagnostic processes (PDP) recommendations are implemented in a timely manner &amp; used to maximize revenue and profits.<br>Ensures compliance and participation in company promotions and eCommerce channels<br>Understands the working relationship between sales, reservations and property management systems.<br>Ensures compliance and participation in company promotions and eCommerce channels.<br>Execution of eChannel/on-line travel agent (OTA) strategy&nbsp;<br>Execute special events and holiday strategies&nbsp;<br>Execute changes in the group strategy<br>Performs displacement analysis with additional support from Senior Leaders<br>Evaluate trends and execute changes related to market share&nbsp;<br>Evaluate market level changes and their impact to property strategy&nbsp;<br>Complete weekly/monthly revenue projections for transient &amp; group segments<br>Execute loading of promotions, programs, and packages in inventory management systems<br>Critique property revenue performance<br>Develop and maintain Rate Value Matrix for all key segments<br>Evaluate transient &amp; group segmentation, including demand and booking pace by segment<br>Evaluate transient &amp; group source markets and customer buying behavior for each segment&nbsp;<br>Monitor and adjust for optimal mix&nbsp;<br>Ensure retail rates are evaluated through One Yield’s Retail Pricing Optimizer and updated based on changes in demand, product, or competitive positioning<br>Evaluate premium room type pricing and premium paid occupancy through adoption of the Premium Room Pricing tool (PRP)<br>Ensure retail price parity is executed across all booking channels<br>Execute pricing through High Performance Pricing<br>Update and utilize tracking tools available to monitor key segment performance (transient &amp; group) to provide future recommendations or highlight the need for more detailed analysis to Director of Revenue Analysis<br>Building Successful Relationships<br>Proactively develops constructive and cooperative working relationships with stakeholders, and maintains them over time.<br>Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Develops and manages internal key stakeholder relationships<br>United Arab Emirates<br>Roles in the UAE are mostly open to Visa sponsorship. <br>WHY JOIN MARRIOTT INTERNATIONAL?<br>Marriott International has been recognized as one of Fortune’s 100 Best Companies to Work For™ in 2026 by Great Place to Work®. This is a reflection of our people-first culture, commitment to wellbeing, and collaborative workplace. This accolade joins a growing list of regional honors, reinforcing our dedication to creating an exceptional environment where associates thrive.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>#LI-LK1<br>Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<ul><li><p>The Receptionist plays a crucial role in managing the day-to-day administrative functions to ensure a smooth operation of the office. This includes assisting supervisors, providing support to senior staff, and exhibiting professional communication with stakeholders. Success in this role involves proactive problem-solving and creating a positive experience for office visitors and team members.</p><p><br><strong>What You Will Do:</strong></p><ul><li><p>Provide administrative support to ensure efficient operation of the office.</p></li><li><p>Answer phone calls, schedule meetings, and support visitors.</p></li><li><p>Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.</p></li><li><p>Complete operational requirements by scheduling and assigning administrative projects and expediting work results.</p></li><li><p>Make travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.</p></li><li><p>Exhibit polite and professional communication via phone, e-mail, and mail.</p></li><li><p>Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies.</p></li><li><p>Assist in the development of presentations and reports as required.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Proficiency in Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel.</p></li><li><p>Strong organizational skills with the ability to manage multiple tasks and attention to detail.</p></li><li><p>Excellent communication skills, both written and verbal.</p></li><li><p>Proactive approach with a focus on creating positive experiences for office visitors and team members.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Associate's Degree in a related field.</p></li><li><p>Prior administrative experience.</p></li><li><p>Proficiency in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.</p></li><li><p>Knowledge of Xero or MYOB packages is an advantage.</p></li></ul></li></ul>

Additional Information<br><br>Job Number 26097363<br><br>Job Category Administrative<br><br>Location Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br><br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>알로프트는 결코 평범하지 않습니다. 그러나 지나치게 유행을 따르지도 않습니다. 우리가 알로프트에서 가장 중요시하는 건 고객과의 소통입니다. 반려견을 데리고 산책을 나갔다가 한 잔 하러 돌아오는 고객이나 동료와의 회의를 마무리하는 고객, 가족 또는 친구와 좋아하는 밴드 공연을 보기 위해 방문한 고객 등 알로프트를 찾은 고객 모두에게 지인들과 오붓하게 시간을 보낼 수 있도록 하는 것은 물론 주변 지역을 충분히 경험하고 문화를 즐기도록 하여 현지를 체험하는 소통의 중심지 역할을 수행합니다. 우리는 틀에 박힌 선 밖으로 발을 내딛는 것을 두려워하지 않으며, 자기 표현을 주저하지 않는, 자신감 충만한 인재를 찾고 있습니다. 다른 이들과 소통할 일에 가슴 벅차오르는 분이라면, 알로프트 호텔을 선택하시기 바랍니다. 알로프트 호텔에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다 . 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀 의 일원으로 최고의 나를 만들고 싶다면 알로프트의 문을 두드리세요.

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties & Responsibilities<br><br>Responsibilities<br><br>Anantara The Palm employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br>Supervise the daily operations of the restaurant and room service, ensuring exceptional guest experiences and efficient service delivery in line with Anantara standards. Promote guest satisfaction by leading a motivated, service-oriented team and ensuring prompt, courteous, and personalised service at all times. Monitor service standards throughout each shift, assisting with guest seating, service delivery, and communication with the kitchen to ensure a seamless dining experience. Ensure smooth shift operations by completing opening and closing procedures in accordance with the Manager’s Checklist and established standards. Train, coach, and support team members to maintain Anantara service standards and develop a positive, high-performing team environment. Ensure compliance with food safety, hygiene, sanitation, and health & safety standards to maintain a safe environment for guests and colleagues. Manage daily operational requirements, including staffing levels, floor plans, reservations, schedules, and station allocation to maximise efficiency. Execute revenue and check control procedures accurately, ensuring proper handling of transactions and minimising discrepancies. Resolve daily operational challenges, including staffing shortages, last-minute bookings, guest concerns, and service recovery opportunities. Maintain a strong presence on the floor during service periods, ensuring adequate coverage and consistent delivery of quality food and beverage experiences. Conduct regular inspections of outlet facilities and equipment, coordinating maintenance requirements through appropriate channels. Ensure team members maintain professional grooming, uniform standards, and a consistent representation of the Anantara brand. Support the implementation of effective training programmes for new and existing team members, encouraging continuous learning and development. Build trust and respect within the team through effective communication, coaching, recognition, and fair performance management practices. Encourage team members to take ownership and resolve guest concerns through empowerment and proactive service. Identify opportunities for improvement, including new ideas, incentive initiatives, and operational enhancements to improve guest satisfaction and business performance.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties & Responsibilities<br><br>Responsibilities<br><br>Anantara The Palm employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br>Supervise the daily operations of the restaurant and room service, ensuring exceptional guest experiences and efficient service delivery in line with Anantara standards. Promote guest satisfaction by leading a motivated, service-oriented team and ensuring prompt, courteous, and personalised service at all times. Monitor service standards throughout each shift, assisting with guest seating, service delivery, and communication with the kitchen to ensure a seamless dining experience. Ensure smooth shift operations by completing opening and closing procedures in accordance with the Manager’s Checklist and established standards. Train, coach, and support team members to maintain Anantara service standards and develop a positive, high-performing team environment. Ensure compliance with food safety, hygiene, sanitation, and health & safety standards to maintain a safe environment for guests and colleagues. Manage daily operational requirements, including staffing levels, floor plans, reservations, schedules, and station allocation to maximise efficiency. Execute revenue and check control procedures accurately, ensuring proper handling of transactions and minimising discrepancies. Resolve daily operational challenges, including staffing shortages, last-minute bookings, guest concerns, and service recovery opportunities. Maintain a strong presence on the floor during service periods, ensuring adequate coverage and consistent delivery of quality food and beverage experiences. Conduct regular inspections of outlet facilities and equipment, coordinating maintenance requirements through appropriate channels. Ensure team members maintain professional grooming, uniform standards, and a consistent representation of the Anantara brand. Support the implementation of effective training programmes for new and existing team members, encouraging continuous learning and development. Build trust and respect within the team through effective communication, coaching, recognition, and fair performance management practices. Encourage team members to take ownership and resolve guest concerns through empowerment and proactive service. Identify opportunities for improvement, including new ideas, incentive initiatives, and operational enhancements to improve guest satisfaction and business performance.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p><b>POSITION SUMMARY</b></p><p><br></p><p>&nbsp;Support the daily operations of the Concierge team , ensuring the delivery of highly personalized, intuitive, and efficient service throughout the guest journey. Assist guests with restaurant reservations, transportation, local attractions, entertainment, special occasions, itineraries, and other individual requests while demonstrating comprehensive knowledge of the hotel and destination. Anticipate guest needs and preferences, providing thoughtful recommendations and creating memorable experiences tailored to individual requirements. Handle VIP and special-attention guests with discretion and ensure their preferences and requests are effectively communicated and coordinated with relevant departments. Maintain a thorough and up-to-date knowledge of the hotel's facilities, services, restaurants, events, local attractions, transportation options, entertainment venues, and other points of interest. Establish and maintain professional relationships with reputable external service providers to facilitate guest requests while adhering to company policies and standards. Ensure all guest requests are accurately recorded, communicated, and followed through to completion. Take ownership of guest requests and concerns, coordinating with appropriate departments when necessary and following up with guests to ensure complete satisfaction. Actively engage with guests in the lobby and Concierge areas, creating opportunities to anticipate needs rather than waiting for requests. Welcome and acknowledge guests in a warm, genuine, and personalized manner and consistently demonstrate the service behaviors expected within a luxury hospitality environment.</p><p>Supervisory &amp; Leadership Responsibilities Assist management in the training, coaching, evaluating, counseling, motivating, and development of Concierge employees . Serve as a role model by consistently demonstrating professional behavior, exceptional service, and a commitment to luxury hospitality standards. Support daily briefings and communicate important information related to VIP arrivals, special occasions, guest preferences, events, transportation arrangements, and operational priorities. Monitor Concierge staffing and daily assignments to ensure adequate coverage based on occupancy, guest movement, and business requirements. Provide guidance and support to Concierge associates during peak periods and assist in resolving complex guest requests. Develop and maintain positive and collaborative working relationships with employees and other departments. Encourage teamwork and support colleagues in achieving common guest service and operational goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p><strong>WE ARE HIRING – RENT A CAR COORDINATOR</strong></p><p><strong>Company:</strong> Vesla Rent A Car </p><p><strong>Location:</strong> Ras Al Khor, Dubai, UAE</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Reporting To:</strong> Branch Manager</p><p><strong>Salary:</strong> AED 2,500 – 3,000 per month</p>About the Role<p>We are looking for an organized, responsible, and customer-focused <strong>Rent A Car Coordinator</strong> to join our growing team in Dubai. The ideal candidate must have a valid UAE driving license, excellent coordination skills, and a strong understanding of car rental operations.</p><p>The successful candidate will coordinate rental bookings, vehicle allocations, deliveries, collections, and customer requirements to ensure smooth daily operations and excellent customer satisfaction.</p>Key Responsibilities<ul><li>Coordinate daily car rental bookings, reservations, and vehicle allocations.</li><li>Handle customer inquiries via phone, WhatsApp, email, and other communication channels.</li><li>Arrange vehicle deliveries, collections, pick-ups, and drop-offs.</li><li>Ensure vehicles are available, properly allocated, and ready for rental.</li><li>Maintain accurate records of bookings, vehicle movements, rental agreements, and customer details.</li><li>Conduct vehicle handovers and returns, including basic vehicle condition checks.</li><li>Coordinate with sales, operations, maintenance, and accounts teams.</li><li>Monitor fleet availability and support efficient vehicle utilization.</li><li>Handle customer concerns professionally and escalate issues to the Branch Manager when necessary.</li><li>Ensure all rental agreements and vehicle documents are completed accurately.</li><li>Assist with daily administrative and operational activities.</li></ul>Qualifications &amp; Requirements<ul><li>High school diploma or Bachelor's degree.</li><li>Valid UAE driving license is mandatory.</li><li>Previous experience in car rental, fleet coordination, automotive, or a related field is preferred.</li><li>Good knowledge of Dubai roads, locations, and routes.</li><li>Strong communication, customer service, and coordination skills.</li><li>Good command of English; additional languages are an advantage.</li><li>Basic computer skills and familiarity with rental management systems or CRM software.</li><li>Knowledge of rental agreements, vehicle documentation, deposits, and traffic fines.</li><li>Ability to multitask, work under pressure, and meet operational deadlines.</li><li>Professional attitude, reliability, and a customer-oriented approach.</li></ul>Preferred Experience<ul><li>Experience working with a UAE car rental company.</li><li>Familiarity with Dubai RTA procedures and vehicle-related processes.</li><li>Ability to coordinate vehicle deliveries and collections independently.</li><li>Flexibility to support operational requirements when needed.</li></ul>How to Apply<p>Interested candidates are invited to send their updated CV to: <strong>hr@veslamotors.com</strong> / <strong>hr.assist@veslamotors.com</strong> <strong>Email Subject:</strong> Rent A Car Coordinator</p><p><br></p>

<strong>Job Location:<br><br></strong>Dukes The Palm Dubai Hotel<br><br>Inspired by the spirit of Parisian boulevard cafés and the original Colbert bistro, the Colbert Collection is united not by style or geography, but by a shared sensibility. These are places where culture, conversation and culinary rituals naturally converge, shaped by the rhythm of the destinations they call home.<br><br>Daringly distinct and defined by its own immutable character, each hotel in the collection captures something elusive yet unforgettable: moments that stir emotion, awaken curiosity, and remain with you long after you depart. If you are drawn to hospitality with soul and substance, the Colbert Collection is your kind of place.<br><br>We are currently looking for a <strong>Hostess<br><br></strong><ul><li>Welcome guests to the venue</li><li>Provide accurate wait times and monitor waiting lists</li><li>Responsible for fielding telephone calls and organising reservations, floor plans and table allocations</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times</li><li>Assist the department to drive guest satisfaction by providing consistent guest experiences.</li><li>Report positive and constructive guest feedback to the manager</li><li>Understand the importance of the guest arrival experience – and strive for consistency</li><li>Assist with consistency of the restaurant presentation, labelling and signage</li><li>Escort guest to assigned dining or bar areas</li><li>Maintain a clean reception area</li><li>Cater to guests who require extra attention (e.g. children, elderly)</li><li>Assist wait staff as needed</li><li>Familiarity with health and safety regulations</li><li>Promptly handle guest queries, complaints and all issues in a professional manner and ensure that all details are communicated to the Supervisor or Outlet Manager<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Previous experience in a large hotel with at least 500 keys in a luxury property required</li><li>Pre-opening experience is an advantage <br><br></li></ul><strong>Requirement<br><br></strong><ul><li>Proven work experience as a Hostess</li><li>Active listening and effective communication skills</li><li>Flexibility to work in shifts</li><li>High school diploma: food safety training is a plus</li><li>Team spirit</li><li>Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment<br><br></li></ul>Should you believe that you are the right candidate for the role, please apply online ONLY by submitting your full updated CV, featuring a recent photograph<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p><em>“Eatx is a Dubai-grown hospitality group founded by Australian chef Tom Arnel, built around food, people, and sustainability. With a portfolio of 10 brands, including The Guild, Common Grounds, Tom &amp; Serg, Hawkerboi, and more, we create venues that people genuinely enjoy spending time in.</em></p><p><em>Inspired by Australian food and coffee culture and global flavours, our spaces are relaxed, welcoming, and community-focused. At Eatx, our people are at the heart of everything we do. We are a fast-moving, hands-on team that values collaboration, growth, and ownership, and we’re always excited to meet passionate hospitality professionals who enjoy working as part of a team.</em></p><p><br></p><p>We are looking for an experienced <strong>Head of IT</strong> to lead our technology strategy, infrastructure and digital transformation across a growing portfolio of F&amp;B brands and multiple locations.</p><p><br></p><p>This is a strategic leadership role for someone who understands both <strong>technology and hospitality operations</strong>, and can build scalable, secure and commercially focused IT solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead Group-wide IT strategy, digital transformation and technology roadmap</li><li>Oversee IT infrastructure, networks, cybersecurity and 24/7 business continuity across all venues and Head Office</li><li>Lead POS, ERP, inventory, reservations, HR/payroll, CRM and system integrations</li><li>Drive data, BI, flash reporting and real-time outlet profitability/margin visibility</li><li>Establish IT governance, access controls, revenue assurance and internal controls</li><li>Lead technology setup for new restaurant openings and expansion projects</li><li>Build and develop a high-performing IT team and manage key technology vendors and SLAs</li><li>Own IT budgeting, cost optimisation and technology investment ROI</li><li>Partner closely with Operations, Finance and senior leadership to leverage technology for efficiency, guest experience and business growth</li></ul><p><br></p><p><strong>The ideal candidate:</strong></p><ul><li>10+ years of progressive IT leadership experience, preferably within H<strong>ospitality / F&amp;B</strong></li><li>Strong experience managing <strong>multi-site / multi-brand environments</strong></li><li>Proven expertise in <strong>restaurant POS, ERP, integrations, infrastructure and cybersecurity</strong></li><li>Commercially minded with strong understanding of data, reporting and revenue controls</li><li>Strategic leader who is equally comfortable driving transformation and managing day-to-day operational continuity</li></ul><p><br></p><p>If you are passionate about using technology to transform hospitality businesses, we would love to hear from you.</p><p><br></p><p>If this feels like a fit, we would love to hear from you!</p>

<p>Happy Hoopla is a growing party and event rental company in Dubai, specialising in bouncy castles, water slides, party equipment and entertainment products for private and corporate events.</p><p>We are looking for a friendly, organised and commercially minded <strong>Bookings &amp; Customer Support Executive</strong> to join our team.</p><p><br></p><p>This is a customer-facing role and an important part of our day-to-day business. You will be responsible for handling customer enquiries, converting enquiries into bookings and coordinating with our operations team to ensure bookings are delivered smoothly.</p><p><br></p><strong>Key Responsibilities<br></strong><ul><li>Respond to customer enquiries via WhatsApp, telephone, email and social media</li><li>Recommend suitable products based on the customer's event and requirements</li><li>Prepare quotations and follow up with potential customers</li><li>Convert enquiries into confirmed bookings</li><li>Process bookings, deposits and customer information accurately</li><li>Maintain and update the booking calendar</li><li>Coordinate closely with the warehouse and operations team regarding upcoming deliveries and collections</li><li>Communicate delivery timings and other booking information to customers</li><li>Handle customer questions, changes and issues professionally</li><li>Follow up on outstanding enquiries and potential bookings</li><li>Maintain accurate customer and booking records</li><li>Assist with general office and administrative tasks when required</li></ul><li><br></li><strong>What We Are Looking For<br></strong><p>We are looking for someone who is:</p><p><br></p><ul><li><strong>Fluent in written and spoken English</strong></li><li>Friendly, confident and professional when communicating with customers</li><li>Comfortable communicating extensively through WhatsApp and telephone</li><li>Organised and able to manage multiple bookings and conversations at the same time</li><li>Commercially minded and comfortable following up with customers to close bookings</li><li>Reliable and attentive to detail</li><li>Comfortable using computers, online systems and spreadsheets</li><li>Able to work independently while also being part of a small team</li></ul><p><br></p><p>Previous experience in <strong>customer service, reservations, sales, hospitality, events or a similar customer-facing role</strong> would be an advantage.</p><p>Experience in the UAE is preferred, although we are primarily looking for the right attitude, communication skills and ability to learn.</p><p><br></p><strong>About the Role</strong><p><br></p><p>This is a hands-on position within a small and growing business. The successful candidate will have direct contact with customers and work closely with both management and our operations team.</p><p>We are looking for someone who takes ownership of their work, communicates clearly and genuinely enjoys helping customers while also understanding that enquiries need to be converted into sales.</p>

<p>Pages is a quiet, book-filled café-restaurant on Al Thanya Street, Umm Al Sheif. We're building a small, close-knit kitchen team around a senior chef joining us this autumn, and we're looking for cooks who care about every plate as much as we do.</p><p>This is a kitchen for people who want to grow. Alongside our all-day café menu, we're developing a reservation-only seasonal tasting experience, so you'll work on refined, multi-course dishes with real attention to technique, sourcing and presentation.</p><p><strong>Chef de Partie</strong></p><ul><li>Run your section with precision and consistency, from mise en place to the pass</li><li>Contribute ideas to seasonal and tasting menu development</li><li>Train and guide commis chefs and set the standard on your station</li><li>Uphold HACCP, food safety and costing discipline (recipes, yields, waste)</li><li>3+ years in quality-driven kitchens, with fine dining or tasting menu experience strongly preferred</li><li>Solid classical technique; pastry or bakery skills are a plus</li></ul><p><strong>Commis Chef</strong></p><ul><li>Support stations with accurate, clean, well-organised prep</li><li>Learn and follow recipes and plating specs to the letter</li><li>Keep your section spotless and food-safe at all times</li><li>1+ year in a professional kitchen, or culinary school graduate with strong placements</li><li>Curious, disciplined, and eager to learn refined technique</li></ul><p><strong>What we look for in everyone</strong></p><ul><li>Pride in detail: you taste everything and notice when something is off</li><li>Calm under pressure and respectful with colleagues in both kitchen and floor teams</li><li>Reliability, punctuality and a clean, organised way of working</li><li>A genuine wish to grow with a small team rather than move on quickly</li></ul><p><strong>What we offer</strong></p><ul><li>A clear growth path: commis to demi to CDP, with hands-on mentoring from a senior chef</li><li>The chance to help shape a new tasting menu from the start</li><li>A calm, respectful, music-free workplace with a small team and no big-kitchen chaos</li><li>Competitive package based on experience</li></ul><p><strong>How to apply:</strong>&nbsp;Send your CV and 2 to 3 photos of dishes you've cooked to contact@pagescafe.com, with "CDP" or "Commis" in the subject line. Shortlisted candidates will be invited for a trial shift.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Inventory Coordinator - Dubai, UAE</u></b></p><p>Reports to: Manager - Warehouse</p><p><br></p><p><b>Job Purpose:</b></p><p>To manage all inventory control related activities and achieving stock accuracy of 99% and execute inventory control measures to ensure maximum stock accuracy.</p><p><br></p><p><b>Key Accountabilities:</b></p><ul><li>Ensure on time posting for cafes, boutique, production if anything pending should be highlighted with concern departments</li><li>To ensure all day to day transactions, GRN, GRV, transfer orders and sales Invoices should be closed/posted</li><li>Supervise and maintain real-time record of all perishable products and to minimise product expiry and stock out</li><li>Monitor and provide customer service support for efficient communication with customers</li><li>To follow-up for Pending GRN and submit all the purchase invoice to finance department within time frame</li><li>Manage all product related correspondence with centralized purchase for new purchase </li><li>Coordinate with purchasing department to obtain goods ordered if any OOS (specially short shelf life / perishable etc) or else day to day orders</li><li>Strong communication with IT team for any system related issues to avoid the delay in warehouse operations</li><li>Monitoring and updating the ‘Reserved’ location to match with physical inventory and to reconcile with delivery notes</li><li>Reconciliation of physical dispatch vs delivery notes on weekly basis (specially Samples and Gifts) </li><li>Should have strong knowledge of system (WMS) and can be part of system enhancement</li><li>Monitor monthly inventory and cycle counting process and ensure 100% inventory accuracy</li><li>Monitor efficient shipment of materials to customers, perform reservation as per planning team and business head’s needs</li></ul><p>&nbsp;</p><p><b>Health and safety</b></p><ul><li>Assure safe working environment and immediately fix any violation to safety regulations</li><li>Ensure compliance of all Quality, Safety requirements as per legal requirements &amp; company policy.</li><li>Responsible for the safety of all team members, reporting all incidents and accidents immediately to line managers.</li></ul><p><br></p><p><b>Qualification and Licenses requirement:</b></p><ul><li>Undergraduate Degree</li><li>Occupational Health Card</li></ul><p> &nbsp;</p><p> **Due to the volume of applications we are receiving ONLY SHORTLISTED CANDIDATES FOR INTERVIEW will be contacted.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Experience requirement:</b></p><ul><li>Minimum 2 years’ experience in Inventory Coordinator or similar position</li><li>Proficiency in both verbal and written English Language</li><li>Knowledge of ERP or WMS system and Navision</li><li>Proficiency in Microsoft excel and Microsoft power point</li><li>Analytical Skills</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.</p><br><br>Job Description<br><br><ul><li>Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.&nbsp;</li><li>Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.</li><li>Proactively prospect new accounts for Sofitel Dubai The Palm, Dubai and follow the sales process through to convert into ‘producing’ accounts.</li><li>Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.&nbsp;</li><li>Maintain up-to-date activity and rate information for each account.</li><li>Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.</li><li>Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.</li><li>Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.&nbsp;</li><li>Ensure property rates sheets are accurate at all times.</li><li>Communicate any obstacles to completing action plans to Director of Sales - Leisure.</li><li>To arrange and manage familiarization / educational trips in line with business needs.</li><li>Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.</li></ul><br>Qualifications<br><br><ul><li>2 years in a similar role in the luxury hospitality industry</li><li>2 years’ experience actively managing Tour Operator relationships within their respective markets</li><li>Language skills – at least 2 or 3 other language over and above English – preferably German, French or Russian</li><li>2 years’ experience actively managing Tour Operator relationships within their respective markets</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As we prepare to reopen Hyatt Place Dubai Baniyas Square, we are looking for an experienced and passionate <strong>Assistant Manager - Front Office</strong> to join our team. In this role, you will support the daily Front Office operations, ensure seamless guest experiences, lead and develop the front office team, and uphold Hyatt's standards of hospitality excellence.</p><br>Key Responsibilities<ul><li>Support the day-to-day management of Front Office operations, ensuring smooth and efficient service delivery.</li><li>Lead, motivate, and develop Front Office colleagues to achieve high levels of guest satisfaction and operational performance.</li><li>Supervise all guest arrival and departure experiences, ensuring a warm welcome and efficient check-in/check-out process.</li><li>Handle guest concerns, feedback, and service recovery in a professional and timely manner.</li><li>Monitor room inventory, room allocation, and VIP arrivals to maximize guest satisfaction and operational efficiency.</li><li>Drive room revenue through upselling initiatives and effective inventory management.</li><li>Ensure compliance with Hyatt brand standards, policies, and procedures.</li><li>Conduct daily briefings and communicate operational priorities to the team.</li><li>Support recruitment, onboarding, training, and performance management of Front Office colleagues.</li><li>Prepare duty rosters and manage staffing levels in line with business demands.</li><li>Collaborate closely with Housekeeping, Engineering, Reservations, Sales, and other departments to ensure a seamless guest experience.</li><li>Monitor guest feedback platforms and implement action plans to continuously improve service quality.</li><li>Ensure accurate cashiering procedures, audit compliance, and adherence to financial controls.</li><li>Maintain high standards of cleanliness, grooming, and professionalism across the Front Office team.</li><li>Act as Manager on Duty when required, ensuring smooth hotel operations and prompt resolution of operational issues.</li><li>Foster a positive work environment that reflects Hyatt’s culture of care and teamwork.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or Degree in Hospitality Management or a related field.</li><li>Minimum 2-3 years of supervisory experience in Front Office operations within an international hotel environment.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent guest service, problem-solving, and conflict-resolution abilities.</li><li>Proficiency in hotel PMS systems and Microsoft Office applications.</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Fluency in English; additional languages will be an advantage.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>We are recruiting <b>Primary Teachers</b> available for January 2027, due to the success of our school and our continued growth here at <b><em>GEMS Founders School – Dubai South</em></b>.&nbsp;</span></p> <p>&nbsp;</p> <p><span><b>Our Primary School</b> at GEMS Founders School – Dubai South provides a nurturing and inspiring environment where children are encouraged to explore, question and develop confidence as learners. With a strong foundation from the Early Years, students experience a stimulating UK curriculum that promotes academic achievement alongside creativity, independence and resilience.&nbsp;&nbsp;</span></p> <p>&nbsp;</p> <p><span>Through engaging lessons, collaborative projects and meaningful real-world experiences, children are encouraged to develop a genuine enthusiasm for learning. Our Primary School gives every child the opportunity to thrive and build the skills they need for the future. Our children thrive because they are taught and supported by passionate teachers, a welcoming school community and strong partnerships with families. We want you to be one of those teachers.&nbsp;</span></p> <p>&nbsp;</p> <p><span><b>About us</b></span></p> <p><span><b><em>GEMS Founders School – Dubai South</em></b> is one of the newest additions to the successful <em>GEMS Founders</em> family of schools. We opened our doors in 2024 as a British curriculum school delivering the National Curriculum for England. We are an all-through school offering education from Foundation Stage through Key Stage 4 but are growing year-on-year towards becoming a full FS1–Year 13. As a growing school community, this is an exciting opportunity for you as a teacher to join us at an early stage. As one of our first teachers you will play a key role in shaping the culture, curriculum and future success of our school in the southern area of Dubai. We are close to the new rapid red line Metro via our local Expo City station that links you with all the beachfront and central Dubai malls and the old town.&nbsp; Sustainability, innovation and student wellbeing are central to the school’s vision of helping every student <b>“Grow, Flourish, Discover You.”</b>&nbsp;</span></p> <p>&nbsp;</p> <p><span>Dubai South is of Dubai’s fastest-growing communities, located next to the new airport hub here that opens in 2032. All operations at the current Dubai International Airport (DXB) will move to this new mega-hub.&nbsp;<b><em>GEMS Founders School – Dubai South</em></b>, therefore, offers a modern, purpose-built campus with outstanding facilities designed to support academic, creative and physical and sporting development. The school provides a forward-thinking learning environment. Linked to the aims of the new airport we have a distinctive focus on aviation, aerospace, logistics and enterprise and look to prepare students with the skills and experiences needed for the future.&nbsp;&nbsp;</span></p> <p>&nbsp;</p> <p><span>GEMS Founders School – Dubai South is&nbsp;<b>BSO accredited</b>. This reflects our commitment to deliver high-quality British education and maintain internationally recognized standards. If you are one of the teachers who join us here GEMS<b><em> Founders School – Dubai South </em></b>you will have the unique opportunity to contribute to the development of a new school, while benefiting from the professional development, career progression and global opportunities available through <b><em>GEMS Founders</em></b> family and GEMS Education.&nbsp;</span></p> <p>&nbsp;</p> <p><span>GEMS Education is one of the world’s leading private education providers, offering teachers the opportunity to build a rewarding international career within a global network of schools. With access to leading CPD programmes, professional development opportunities and clear pathways for progression, GEMS is committed to supporting teachers at every stage of their career, from early career educators to experienced leaders.&nbsp;</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

This role is ideal for someone with a strong culinary background who enjoys training and mentoring chefs on the job. If you're a graduate from a recognized culinary institute and passionate about developing culinary talent, we'd love to hear from you.<br><br>Job Purpose:Identify, plan, design, develop, deliver and facilitate a comprehensive range of learning and development programs and initiatives for business units to enhance skill and capability levels across the company.<br>Key Result Areas:1. Consult with business units proactively to identify required learning needs, design, develop and deliver learning and development solutions and impact journeys, related to Induction, Customer Services, Personal Effectiveness and Leadership Development portfolio, to meet business and performance requirements.2. Implement creative learning & development design strategies such as interactive activities, tools (e.g. Menti meter), questionnaires and classroom assessment, for effective engagement and involvement of participants.3. Collaborate with Digital Design team to design e-Learning solutions and promote usage of digital learning to enable self-paced development of employees.4. Partner with Procurement to identify external learning solutions vendors and manage these vendors to ensure their performance continuously meets agreed expectations.5. Evaluate learning & development programs to recommend appropriate changes in instructional objectives, content and method, to ensure effectiveness and impact.6. Conduct Post Training Assessments and on the job observations to ensure application of learnings and improvement in job performance.7. Build a culture of Learning analytics which involves measurement, collection, analysis, and reporting of data about learners, learningexperiences, and learning programs for purposes of understanding and optimizing learning and its impact on an organization's performance.8. Deliver data findings in a variety of visual formats that appropriately provide insight to users, including online data visualizations, slide decks, and reports.9. Partner with learning leaders and internal stakeholders to identify usable metrics to evaluate department training performance and compliance.10. Overall management of LMS and ensure the features and functionalities support and aid training effectiveness.<br>Job Context:Need to work on multiple projects with conflicting timelines to support EKFC's digital change journey. All learning impact journeys will adopt 70-20-10 methodology. May need to facilitate other courses related to Safety, as per business requirements. Need to keep abreast with latest technologies and digital solutions to align with latest trends. Need to build and maintain a close working relationship with HR Business partners and all business stakeholders to ensure appropriate support and value add to address capability gaps.<br><br>Education Qualifications A minimum of bachelor's degree in related field Train the Trainer Certification or equivalent<br>Work Experience:Should have a minimum 6 years of experience in Learning and development and in designing and delivering learning & developmentsolutions related to Corporate Induction, Customer Services, Personal Effectiveness and Leadership Development. Sound experience in using quality content, best practices and innovative approaches to deliver personal effectiveness and leadership training. Related aviation, hospitality or food & beverage industry experience will be an advantage. Related mandatory and compliance training experience related to Safety will be an advantage.<br>Skills:Advanced working knowledge of Learning Management System (LMS). Strong project management knowledge and skills. Proficient and advanced user of MS Excel and Oracle BI Analytic reporting. Ability to function both independently and as part of a team. Adapts to changes in work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Knowledge of adult learning, instructional design and curriculum development techniques. Sound use of using technology and digital tools to improve learner engagement. Strong business partnering skills. Superior presentation, facilitation and assessment skills. Excellent Interpersonal, written and oral communication skills. Strong leadership, influencing and team building skills. Sound knowledge in curating a variety of learning content. Proficiency in MS office (e.g. powerful visuals using Power Point, Excel for data analysis).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Multi-Property role for St. Regis Saadiyat Island Resort, Abu Dhabi and Al Wathba, a Luxury Collection Desert Resort &amp; Spa, Abu Dhabi<br>JOB SUMMARY<br>• Accountable for assigned hotels’ respective leisure/wholesale segment.<br>• Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive – Leisure Travel.<br>• Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.<br>• Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations.<br>• Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.<br>• Attends domestic and global leisure tradeshows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.<br>• Plans and executes national &amp; international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.<br>• Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.<br>• Participates in regular business reviews and strategy meetings.<br>• Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.<br>• Analyses and maintains knowledge of customers, leisure market trends and competition.<br>• Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.<br>• Performs any other reasonable task assigned by the MP Assistant Director of Sales &amp; Distribution / MP Director of Sales &amp; Distribution.&nbsp;<br>• Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative.<br>• Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience:<br>Fluency in English&nbsp;<br>Additional EU language skills required e.g. French, Spanish, Italian etc.<br>Experience within luxury hotel chains/5-star luxury properties require<br>Substantial knowledge and established network of connections within leisure/wholesale sales segment required<br>Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager – Leisure Travel&nbsp;<br>Proven prospecting and luxury business development abilities<br>Middle East/UAE experience preferred<br>Core Work Activities:<br>Building Successful Relationships that Generate Sales Opportunities<br>• Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.<br>• Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.<br>• Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels’ overall (sales &amp; distribution) strategy within that specific segment.<br>• Manages and develops relationships with internal and external key stakeholders.<br>Managing Sales Activities<br>• Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts.<br>• Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.<br>• Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive – Leisure Travel to ensure maximum yield in line with budgetary objectives. <br>• Identifies and acquires new potential partnerships through a variety of channels.<br>• Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.<br>• Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.<br>• Proactively schedules sales calls and corresponding activities such as site inspections, familiarization trips, agent trainings, webinars, virtual calls, client entertainment etc. to strengthen business relationships, educate partners and uncover new business opportunities.<br>• Attends international and local leisure showcases, conferences, tradeshows, functions etc. as a representative of both properties, ensuring that the quality image of the unique portfolio is portrayed, and that every opportunity is taken to promote the hotels and Marriott International.<br>• Conducts content checks on e-channels, websites, and printed/digital brochures to ensure accurate details about the properties.&nbsp;<br>• Takes responsibility for the compilation and execution of quarterly sales action plans as agreed with MP Assistant Director of Sales &amp; Distribution/ MP Director of Sales &amp; Distribution. Communicates any trends, updates, obstacles on a regular basis.<br>• Tracks monthly segment results, monitors production/weekly pick-up and handles the corresponding reports accordingly.<br>• Executes and supports the operational aspects of leisure business booked (incl. customer correspondence).<br>• Handles VIP guests’/partners’ reservations with utmost care and attention, communicates with respective departments for any required arrangements, meet &amp; greets etc.<br>• Takes personal responsibility to ensure that standards are maintained and that available systems/tools are utilized to their full capacity. <br>• Maintains effective call objective, up-to-date activity and relevant information for each key account and ensures follow up is executed in a timely manner.<br>• Owns and ensures an efficient day-to-day operation of the leisure segment.<br>• Understands and is in a position to accurately hand over any leisure group and event enquiries to Groups &amp; Events team.<br>• Takes personal responsibility for understanding the overall commercial strategy and budgetary guidelines, enabling empowered decision-making in all rate negotiations.<br>• Collaborates with marketing department for new initiatives, out-of-the-box ideas, etc. to drive performance and exposure.<br>• Participates in regular business reviews and strategy meetings providing an update on the travel segment performance and trends. Active involvement in the annual budget planning process.<br>• Supervises support staff in the planning, administration and execution of assigned tasks and any other sales related activities, as required. Assist when needed in recruiting, directing, managing, training and coaching sales associates.<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Understand hotels’ business mix and how leisure segment ties into overall strategy.<br>• Analyses and maintains knowledge of customers, leisure/wholesale market trends, competitors’ strengths and weaknesses, economic developments, supply and demand etc. to allow for optimal selling. Monitors, collects, analyses data and communicates information accordingly to adapt selling strategies and align sales activities according to needs.<br>• Closes the most profitable business opportunities for the hotels based on market conditions and location needs.<br>• Gains understanding of the hotels’ primary target customers and service expectations. Serves the customers by understanding their business, requirements and potential concerns in order to offer enhanced solutions both prior to and during the stay/program/event.<br>Providing Exceptional Customer Service&nbsp;<br>• Partners with reservations, revenue, hotel operations and other concerned departments to provide an exemplary customer service, while building long-lasting business relationships and loyalty to Marriott International<br>• Sets a positive example and collaborates with various departments to create distinctive moments for the clients on property, ensuring that expectations are exceeded.<br>• Executes and supports the company’s service standards, driving customer loyalty by delivering consistent service excellence throughout each customer experience.<br>• Interacts with clients to obtain feedback on product quality and service levels.<br>• Demonstrates high energy levels to motivate and inspire the team to focus on consistently providing the highest level of customer service.<br>• Conducts training for associates about leisure/wholesale segment, initiatives, requirements and expectations. <br>Additional Responsibilities<br>• Conducts and coordinates site inspections for hotels, as required.<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Position Overview We are seeking a professional, customer-focused, and results-driven Café Supervisor / Manager to oversee the daily operations of a café while maintaining high standards of customer service, food and beverage quality, cleanliness, and operational efficiency. The role is responsible for supervising staff, managing daily workflows, monitoring sales and costs, maintaining inventory, and ensuring a welcoming and consistent customer experience. The Café Manager will take overall responsibility for café performance, staffing, budgeting, supplier coordination, and business operations, while the Café Supervisor will support the Manager in leading the team and maintaining smooth day-to-day operations. Key Responsibilities Oversee daily café operations, including opening and closing procedures, customer service, food and beverage preparation, cleanliness, stock management, and overall workflow. Ensure all food, beverages, coffee, and service products are prepared and presented consistently according to company recipes, quality standards, and operating procedures. Welcome customers and maintain a friendly, professional, and efficient service environment. Monitor customer flow, table service, takeaway orders, delivery orders, reservations, queues, and peak-period operations. Handle customer enquiries, feedback, complaints, and service recovery professionally and efficiently. Supervise baristas, servers, cashiers, kitchen staff, and other café employees to ensure duties are completed effectively. Prepare staff schedules, shift assignments, break schedules, and manpower plans based on business requirements. Conduct daily briefings and communicate promotions, menu updates, operational priorities, service standards, and important information to the team. Train, coach, and support employees in customer service, beverage preparation, food handling, POS procedures, hygiene, safety, and company policies. Monitor staff attendance, punctuality, grooming, performance, conduct, and compliance with operating procedures. Set and monitor sales targets, service KPIs, average transaction value, customer satisfaction, labour productivity, and other operational indicators. Support revenue growth through upselling, cross-selling, promotions, seasonal products, loyalty programmes, events, and other sales initiatives. Monitor daily sales, transactions, discounts, refunds, voids, complimentary items, and cash handling procedures. Operate and monitor POS and payment systems and ensure accurate end-of-shift cash reconciliation. Monitor food and beverage inventory, stock levels, expiry dates, wastage, damaged products, and consumption patterns. Coordinate receiving, storage, labelling, stock rotation, and replenishment of food, beverages, coffee beans, packaging, and operating supplies. Apply appropriate FIFO/FEFO inventory practices and maintain accurate stock records. Coordinate with suppliers and purchasing teams regarding orders, deliveries, product quality, pricing, shortages, and supplier issues. Monitor food, beverage, packaging, labour, utilities, and other operating costs to support profitability. Identify unnecessary wastage, over-ordering, stock discrepancies, and operational inefficiencies and take corrective action. Ensure café premises, counters, dining areas, kitchens, storage areas, equipment, and customer facilities remain clean, organised, and presentable. Ensure compliance with food safety, hygiene, sanitation, allergen management, health and safety, and company standards. Monitor cleaning schedules, temperature controls, food storage, equipment sanitation, and safe food-handling practices. Conduct regular checks of coffee machines, grinders, refrigeration equipment, ovens, POS systems, and other café equipment. Coordinate equipment maintenance and report technical problems promptly to the appropriate service provider or management. Support menu updates, seasonal products, new beverage launches, promotions, tastings, and product development activities. Work with Marketing and Management teams to implement promotional campaigns, social media initiatives, events, and customer engagement activities. Monitor customer preferences, market trends, competitor activities, and local café developments and provide relevant feedback to management. Coordinate private events, corporate orders, catering requests, group bookings, and special customer requirements when applicable. Maintain accurate operational records, including sales reports, stock reports, wastage records, staff records, incident reports, and daily shift reports. Prepare regular performance updates covering sales, costs, staffing, inventory, customer feedback, operational issues, and KPIs. Ensure all company cash, stock, equipment, keys, customer information, and other assets are properly controlled and secured. Handle operational emergencies, equipment failures, staffing shortages, customer incidents, and other unexpected situations appropriately. Support recruitment, onboarding, training, performance reviews, and development of café employees. Promote teamwork, professionalism, accountability, and a positive working environment. Ensure company policies, SOPs, service standards, and operational procedures are consistently followed. Identify opportunities to improve service quality, operational efficiency, customer satisfaction, staff productivity, and profitability. Requirements Diploma or degree in Hospitality Management, Hotel Management, Food & Beverage, Business Administration, or a related field is preferred. Proven experience in café, restaurant, hospitality, food and beverage, or retail operations. Previous experience as a Café Supervisor, Café Manager, Restaurant Supervisor, Assistant Manager, or similar leadership position is preferred. Strong understanding of café operations, customer service, beverage service, food handling, inventory, staffing, and daily operational procedures. Strong leadership and team-management skills with the ability to motivate, coach, and develop employees. Experience managing staff schedules, shift operations, attendance, performance, and training. Good understanding of sales targets, KPIs, labour costs, food costs, wastage, inventory control, and basic financial management. Familiarity with POS systems, payment terminals, inventory systems, staff scheduling software, and Microsoft Office. Strong customer service and communication skills with the ability to handle complaints and difficult situations professionally. Good organisational and time-management skills with the ability to manage multiple operational priorities. Strong problem-solving skills and the ability to remain calm and effective during busy periods. Knowledge of food safety, hygiene, sanitation, allergen control, and HACCP principles. Good commercial awareness and understanding of factors affecting café revenue, costs, customer retention, and profitability. Strong attention to detail and commitment to maintaining high service and quality standards. Professional appearance, positive attitude, reliability, integrity, and strong work ethic. Ability to work in a fast-paced environment and lead by example during peak operating periods. Willingness to work flexible shifts, weekends, public holidays, and extended hours when required. Food safety, barista, hospitality, or management certifications will be an advantage.

<strong>Job Purpose<br><br></strong>Responsible for the product discovery lifecycle and its success, identifying potential products in the aviation domain and overseeing the development of product concepts in line with commercial objectives. Approves artefact roadmaps, including long- and short-term plans, budgets and pricing for product introduction, launch and promotion. Ensures the delivery of usable, emotionally engaging and inspiring products that meet user expectations.<br><br>Key Result Responsibilities<br><br><ul><li>Accountable for the success of delivery, owns the entire product backlog and delivery activities. This includes grooming development teams and responding to queries of the development team promptly.</li><li>Guides the development team at each sprint and removes any roadblocks to enhance their performance. Ensures that products are delivered within the timelines agreed.</li><li>Ensures stories are ready before the sprint start, matching definition of ready and having clear acceptance criteria.</li><li>Manages and prioritizes the product backlog along with the Product Manager, which matches product vision and client needs.</li><li>Liaises between business and development teams to deliver continuous value.</li><li>Reviews visual designs developed by UX team.<br><br></li></ul>Key Result Responsibilities-Continued<br><br><ul><li>Reviews test cases written by QA team. Stays abreast with market trends and new technologies in the domain, researches and conducts comparative analysis with competitors to recommend best practices.</li><li>Monitors the development and product teams' performance and escalates any potential performance deviation to Product Managers.</li><li>Represents ISA in clients' meetings and solicits feedback on products and services regularly.<br><br></li></ul><strong>People Management<br><br></strong><ul><li>Provides direction, coaching and guidance to team members for their career and professional development. </li><li>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. </li><li>Ensures people management responsibilities are handled effectively in line with company procedures.<br><br></li></ul><strong>Qualifications (Academic, Training, Languages)<br><br></strong><ul><li>Bachelor's Degree in Technical Engineering, Computer Science, Mathematics or equivalent.</li><li>Certified Scrum Master, Professional Certified Product Owner (PSPO) or Certified Scrum Product Owner (CSPO) is a plus.</li><li>PMP and PRINCE II certifications are an added value.</li><li>Strong technical background with a sound understanding of software development.</li><li>Thorough understanding of UI/UX design.</li><li>Strong analytical and synthesis skills, with the ability to process large amounts of data and translate them into actionable information.</li><li>Comfortable using collaboration tools such as Slack and JIRA.</li><li>Fluent in English Language.</li><li>Proficient in MS Office.<br><br></li></ul>Work Experience<br><br><ul><li>With 12–15 years of relevant professional experience, with a proven track record in product management, product development, technical management or a related field.</li><li>Subject matter expertise in technical management, technical solution design and architecture.</li><li>Proven track record of successfully leading products throughout their lifecycle and driving effective decision-making.</li><li>Hands-on experience in preparing and analyzing business performance reports.</li><li>Experience managing financials, including budgets and cost estimates.</li><li>Proven ability to execute new initiatives and achieve company objectives through technical expertise and interpersonal skills.</li><li>Proven experience applying Agile Development and SCRUM methodologies.</li><li>Expertise in market research and benchmarking, with the ability to identify and adopt best practices.</li><li>Expertise in drafting policies and procedures and conducting feasibility studies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>We are seeking an experienced Lead Architect to lead architectural design coordination and provide site supervision services for large-scale building projects. The successful candidate will be responsible for ensuring the architectural intent is maintained throughout construction, managing multidisciplinary coordination, reviewing contractor submissions, and overseeing site execution in compliance with project specifications, local regulations, and quality standards.</p><br>Your role<ul><li><p>Lead architectural design review and technical coordination throughout project lifecycle.</p><br></li><li><p>Supervise architectural works on-site and ensure compliance with approved drawings, specifications, and contract requirements.</p><br></li><li><p>Review and approve shop drawings, material submittals, RFIs, method statements, and mock-ups.</p><br></li><li><p>Conduct regular site inspections and prepare site observation reports.</p><br></li><li><p>Coordinate with clients, consultants, contractors, and authorities to resolve technical issues.</p><br></li><li><p>Monitor construction progress and ensure adherence to project schedules.</p><br></li><li><p>Ensure compliance with UAE building codes, authority regulations, and health &amp; safety requirements.</p><br></li><li><p>Lead architectural QA/QC activities and manage snagging, de-snagging, and handover processes.</p><br></li><li><p>Mentor junior architects and site supervision staff.</p><br></li><li><p>Participate in design changes, value engineering, and technical problem solving during construction.</p><br></li></ul>About you<ul><li><p>Bachelor's or Master's Degree in Architecture.</p><br></li><li><p>Professional registration/accreditation preferred.</p><br></li><li><p>Minimum <b>15+ years of experience</b> in architecture, with significant experience in <b>construction supervision/PMC/consultancy projects</b>.</p><br></li><li><p>Experience in large-scale mixed-use, commercial, hospitality, residential, aviation, healthcare, or infrastructure projects.</p><br></li><li><p>Strong knowledge of architectural detailing, building materials, construction methodologies, and UAE regulations.</p><br></li><li><p>Proficiency in AutoCAD, Revit, BIM platforms, and Microsoft Office.</p><br></li><li><p>Excellent communication and stakeholder management skills.</p><br></li><li><p>Experience working with international engineering consultancy firms.</p><br></li><li><p>Previous experience in Abu Dhabi and familiarity with DMT, ADM, and UAE authority requirements.</p><br></li><li><p>Site supervision experience on projects valued above USD 100M.</p><br></li><li><p>Experience leading multidisciplinary teams and managing contractor performance.</p><br></li></ul>Rewards &amp; benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation &amp; housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>