Area Manager Jobs in UAE
20349 Jobs Found
Portfolio Manager - Fixed Income Investments<br>Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.<br>Treasury & Investments Group Treasury offers a diverse range of conventional and Islamic banking solutions and is responsible for the Group’s funding, investments, and centralized risk management activities. It manages the Bank’s borrowings, issuance of debt securities, and use of derivatives to mitigate financial risk, while investing in a range of instruments, including green bonds, short-term placements, and corporate and sovereign debt securities.<br>In this role, your key responsibilities include:Manage and actively execute a corporate credit investment portfolio by developing, implementing and refining portfolio strategies across developed and emerging markets, informed by issuer fundamentals, relative value analysis and prevailing market conditions<br>Position exposures across capital structures, tenors and currencies, and actively rebalance holdings in response to changing risk, liquidity and return dynamics, ensuring portfolio construction remains aligned to the Bank’s risk appetite, delegated authorities and investment objectives<br>Continuously assess portfolio composition to optimise liquidity, capital deployment and risk weighted asset utilisation, ensuring sustainable performance outcomes and resilience across market cycles<br>Devise and implement corporate credit strategies that maintain adequate portfolio liquidity while supporting benchmark and budget performance objectives through effective use of market intelligence, counterparty insights and relative value opportunities<br>Actively manage portfolio growth within approved limits by balancing return generation with regulatory, capital and liquidity constraints, ensuring compliance with applicable requirements and internal policies<br>Identify, structure and seek approval for new market, product or issuer opportunities, and oversee their implementation to enhance portfolio performance, capital efficiency and the robustness of the investment platform<br>Oversee portfolio construction and execution by determining appropriate position sizing, diversification parameters, issuer and sector allocations and liquidity profiles, ensuring consistency with approved mandates and risk limits<br>Execute and supervise primary and secondary market transactions to achieve best execution outcomes, taking into account pricing, market depth, timing and transaction costs. Manage portfolio rebalancing and trade lifecycle activities in a disciplined manner to support efficient implementation, effective liquidity management and alignment with portfolio objectives under varying market conditions<br>Monitor credit, market and liquidity risks by assessing geopolitical, economic and market developments and their potential impact on corporate credit exposures<br>Review issuer performance, ratings movements, spread behavior, stress scenarios and portfolio attribution, escalating material risks and recommending mitigating actions to ensure alignment with approved risk appetite, governance standards and long‑term investment objectives<br>The ideal candidate should have the following experience:At least 8 years of experience in Corporate Credit or Fixed Income portfolios, with strong understanding of Market Dynamics, Trading Behavior and relevant regulations across Developed and Emerging Markets Bachelor’s Degree in Finance, Economics, Mathematics, or related discipline CFA, FRM, or equivalent preferred Corporate Credit Analysis Fixed Income Markets and Instruments Financial Statement Analysis Portfolio Construction and Risk Management Interest Rate and Spread Risk Awareness Liquidity and Capital Management Investment Governance and Controls Stakeholder Communication and Collaboration<br>At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the Role</b></p><p><br></p><p>The company is a UAE-based online will platform serving expatriates through the ADJD (Abu Dhabi Judicial Department) civil will registration route. This role owns the critical quality-control and submission layer between a client completing their will online and that will being correctly and successfully registered with the court. This is the single most consequence-sensitive function in the business — errors here mean rejected filings, delayed clients, and reputational damage — so accuracy and process discipline matter more than speed.</p><p><br></p><p><b>Reporting Line</b></p><p>Reports directly to the owner/General Manager.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Review every system-generated will document for completeness and accuracy prior to submission, using and maintaining a structured QA checklist</li><li>Manage the end-to-end ADJD submission process: court fee payment coordination, portal submission, and tracking each case through to registration</li><li>Liaise directly with the ADJD registry to resolve queries, rejections, or requests for clarification on submitted wills</li><li>Coordinate with the translation vendor to ensure accurate, timely Arabic translation of each will document</li><li>Maintain a clear audit trail/log for every case (submission date, status, any issues encountered and how resolved)</li><li>Escalate ambiguous, unusual, or legally complex cases to the appropriate senior person rather than resolving independently</li><li>Own and continuously improve written SOPs for the submission process — this documentation currently does not exist and is a core deliverable of this role</li><li>Provide monthly reporting on submission volume, average turnaround time, and error/rejection rates</li></ul><p><br></p><p>This role has the potential to scale up to a full-time hire within 3-4 months. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Background</b></p><ul><li>Prior paralegal, legal secretary, notary support, or court-liaison experience in the UAE — direct familiarity with ADJD, Dubai Courts, or DIFC administrative processes is a strong advantage</li><li>Meticulous, checklist-driven working style — this role is about catching errors before they become problems, not moving fast</li><li>Comfortable working independently with minimal existing documentation, while building that documentation as part of the role</li><li>UAE residency and existing right to work</li></ul><p><br></p><p><b>Preferred (Not Required)</b></p><ul><li>Prior experience specifically in wills, estate planning, or succession-related legal support</li><li>Experience coordinating with external translation or notarization vendors</li><li>Familiarity with legal consultancy or law firm back-office operations</li><li>Bilingual Arabic/English (near non-negotiable given direct court liaison and translation vendor coordination)</li></ul><p><br></p><p><br></p></div>
Company Overview<br><br>Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.<br><br>At Big Ticket, we’re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.<br><br>Purpose and Objectives for the Role <br><br>The Ecommerce Channels Manager will lead the commercial development and execution of Big Ticket’s Ecommerce channels strategy and plans, across web and app(s) (including app launch).<br><br>Overall Responsibilities<br><br>Define Ecommerce channel strategies and annual plans, ensuring delivery against agreed commercial targets, customer engagement KPIs, and budget. Responsible for sales conversion on web and app and delivery of sales targets. Practically this means working with the marketing team to ensure we are capturing the demand they create Developing a suite of changes, overtime, increasing the conversion effectiveness of the channels Alongside the other channels, align on targets and support them to deliver on their overall accountability for total sales targets. Support Marketing/CRM to define and execute their plans on the channels as necessary Work continuously with other channel managers, strategy and marketing to produce integrated strategies, plans and operational activities that maximise the potential of the channels as a whole to acquire, reactivate and retain players and adopt a lifecycle approach to player management. Act as requirement owner for Big Ticket’s ecommerce channels (app and web), shaping the roadmap and prioritising initiatives in collaboration with internal teams and business stakeholders to ensure. alignment with strategic objectives. Ensure all digital initiatives are delivered in alignment with the organization's project management framework. Lead the optimisation of UI/UX customer journeys to reduce friction, enable conversion-focused interactions, drive sales uplift, and ensure changes are rigorously QA’d and validated against performance metrics. Monitor the performance of the channels via behavioural analysis and quickly flag if remedial actions are needed that are inhibiting sales/players. Conduct holistic channel performance reviews (working with insight and marketing); identify improvements; and taking inputs from across the business (esp Customer Services) - define, agree, update and maintain a resulting ‘incremental change Growth/CX test and change roadmap’ to drive continuous improvement in CX Working independently or in tandem with other functions; define, develop and launch major enhancements to the channels experience or new propositions that will appeal to core players or help to attract currently disengaged ones (e.g. app, new payment options, playing together propositions, rewards). Support the definition of the app experience and proposition. Be the business owner for the launch, understand it’s impact and work with marketing to develop the plans that follow to drive adoption. <br>Skills Required<br><br>Demonstrable track record of driving commercial performance improvement and customer satisfaction in B2C Ecommerce channels to market roles. Experience in the gaming sector is an advantage. Deep technical understanding of UX/UI, CX, MVT, Web Analytics & Reporting, SEO, Digital Transformation methodologies and practices (e.g Agile development, Requirements Definition, UAT, Design tools etc etc) Commercial and analytical mindset, able to identify issues and opportunities from behavioural analysis and other forms of insight/data to independently define recommended courses of action as a result. Able to translate wider business and consumer strategy to action and propose strategy/initiatives for E-Commerce. Good working knowledge of all forms of digital marketing – On and Offsite CRM, Organic, Paid etc in order to be able to align Ecommerce channels and the marketing to optimize conversion and lifetime value of customers. Creative thinker with analytical rigour and a test-and-learn mindset. Comfortable in fast-paced, digital-first environments with shifting priorities. Excellent project management skills with the ability to manage multiple initiatives simultaneously. Strong collaboration and stakeholder engagement skills across cross-functional teams. <br><br>Qualifications Required<br><br>Bachelor’s degree in Marketing, Digital Business, Communications, or related field. Additional certifications in Ecommerce related fields, e.g CRO, CRM, Martech, or Agile Product Ownership are a plus.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>The Data Protection Manager will support the Data Protection Officer (DPO) in delivering an effective data protection and privacy compliance framework across the ADGM. The role will help ensure that ADGM personal data is handled in accordance with applicable laws and regulatory expectations, while embedding a strong culture of accountability and responsible data use.</span></p><br><p><span>The role also includes responsibility for supporting the implementation and oversight of Artificial Intelligence (AI) governance. </span></p><br><p><span><strong>Data Protection and Privacy Compliance</strong></span></p><br><ul><li><span>Support the DPO in implementing and maintaining the organisation’s data protection framework </span></li><li><span>Provide day-to-day advice on data protection obligations to business units </span></li><li><span>Assist in identifying appropriate lawful bases for processing activities </span></li><li><span>Conduct and support Data Protection Impact Assessments (DPIAs) </span></li><li><span>Support with maintenance and updates of Records of Processing Activities (RoPA) </span></li><li><span>Draft and review privacy notices, policies, and procedures </span></li><li><span>Review and advise on data sharing agreements and processor contracts </span></li><li><span>Support responses to data subject rights requests (e.g. access, rectification, erasure) </span></li><li><span>Assist in managing and investigating personal data breaches, including root cause analysis and remediation </span></li><li><span>Monitor compliance with data protection laws and regulations and support internal audits and assurance activities </span></li><li><span>Deliver data protection training and awareness sessions to staff </span></li><li><span>Support cross-border data transfer assessments and safeguards </span></li><li><span>Assist with regulatory engagement and reporting obligations </span></li><li><span>Support development of data protection and AI governance metrics and reporting </span></li><li><span>Track and report on risks, issues, and remediation actions </span></li><li><span>Support continuous improvement of policies, controls, and processes </span></li><li><span>Promote a culture of data protection and responsible innovation across ADGM</span></li></ul><p><span><strong>Managerial </strong></span></p><br><ul><li><span>Creates an environment where team members consistently drive to improve performance</span></li><li><span>Manages team with full accountability for achieving overall agreed objectives</span></li><li><span>Manages by effectively empowering team members</span></li><li><span>Takes responsibility for mentoring high potential and most critical talent in their career progression</span></li><li><span>Reviews performance of team and addresses performance issues quickly through clear decisions</span></li></ul><p><span><strong>Information Security related</strong></span></p><br><ul><li><span>Understand, adopt, adhere and practice responsibilities or controls as per ADGM Information Security policy and as per best practices explained in the induction and awareness sessions. </span></li><li><span>Confidentiality, Integrity and availability of the ADGM Information shall be maintained at all times i.e. within as well as outside ADGM. </span></li></ul><p><span><strong>Education & Work Experience:</strong></span></p><br><p><span>Bachelor’s degree in Law, Information Governance, Cybersecurity, or related field</span></p><br><p><span>Minimum 10 years of experience in a data protection, privacy, or similar role </span></p><br><p><span><strong>Essential</strong></span></p><br><ul><li><span>Relevant professional certification (e.g. CIPP/E, CIPM, or equivalent)</span></li></ul><p><span><strong>Desirable</strong></span></p><br><ul><li><span><strong>Experie</strong>nce within a regulatory, public sector, or highly regulated environment desirable</span></li><li><span>Exposure to AI, data analytics, or emerging technologies governance preferred</span></li></ul><p><span><strong>Required Competencies</strong></span></p><br><ul><li><span>Strong understanding of data protection laws and principles (e.g. UK GDPR or ADGM Data Protection Regulations 2021 or equivalent) </span></li><li><span>Understanding of AI governance principles, including fairness, accountability, transparency, and risk management </span></li><li><span>Experience conducting DPIAs or similar risk assessments </span></li><li><span>Ability to interpret legal and regulatory requirements and apply them pragmatically </span></li><li><span>Strong analytical and problem-solving skills </span></li><li><span>Excellent written and verbal communication skills </span></li><li><span>Ability to manage multiple priorities and stakeholders</span></li></ul><br>The ADGM Authority is mandated to facilitate the achievement of ADGM’s vision to be one of the world’s foremost international financial centers. The Authority brings together strategic and support functions to ensure the continued provision of best-in-class services, enabling the development of ADGM as a whole. It plays a pivotal role in driving ADGM’s growth by leveraging emerging trends across the international financial services sector and the developments associated with the post-pandemic world. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location</b></p><br>ICD Brookfield Place - Level 24, ICD Brookfield Place, DIFC<p><span><span><span><b><span>Brookfield Culture</span></b></span></span></span></p><br><p><span><span><span><span>Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.</span></span></span></span></p><br><p><br><b>Job Description</b></p><br><p>Arabic Speaking Corporate Communications Manager</p><br><p>Location – Dubai</p><br><p><b>Position Summary</b><br>We are seeking a Communications Generalist at Manager level to join our Communications team in Dubai. This is a broad, execution focused role spanning media relations, content development and project management. Fluency in written and spoken Arabic is mandatory. <br>The role combines strong editorial capability with the ability to manage multiple workstreams, coordinate across stakeholders and support strategic communications initiatives across the Middle East. The successful candidate will play an important role in helping scale and execute Brookfield’s content and communications strategy here, supporting storytelling across earned, owned and internal platforms.<br>This individual will help build and strengthen regional capability while bringing best practices from and alignment with Brookfield’s global communications framework. This is a hands-on role suited to someone who is detail-oriented, collaborative, and comfortable operating in fast-paced, global environment. This position reports to the Head of Corporate Communications for India and Middle East.<br><b>Key Responsibilities<br>Content & Project Management (~60%)</b><br><i>Content & Editorial</i></p><br><ul><li>Draft and edit high-quality content across formats, including transaction announcements, executive communications, internal memos, social media and digital content.</li><li>Support the development of owned content across channels (website, intranet, social, video, newsletters).</li><li>Identify opportunities to promote Brookfield’s brand, investments and thought leadership. Including on ground support for Brookfield events in the Middle East. Also includes identifying and tracking relevant industry thought leadership events and participation for Brookfield leaders. </li><li>Ensure all content aligns with Brookfield’s tone of voice, brand standards and strategic priorities.</li><li>Provide writing and editorial support to senior stakeholders and business teams</li></ul><p><i>Content Coordination & Project Management</i></p><br><ul><li>Plan and execute communications and content initiatives across Middle East</li><li>Manage timelines, approvals and deliverables across multiple concurrent projects</li><li>Coordinate cross-functional workflows involving internal teams and external partners/agencies</li><li>Support development of multimedia content (including video), working with internal and external stakeholders</li></ul><p><b>Media Relations (~40%)</b></p><br><ul><li>Support proactive and reactive media engagement</li><li>Respond to media inquiries in a timely and professional manner, coordinating with internal stakeholders including Legal and business teams</li><li>Draft and manage press materials including press releases, Q&As, briefing documents, talking points and media strategies.</li><li>Build and maintain relationships with key journalists and media outlets</li><li>Support issues and reputation management, including monitoring, escalation and response coordination</li></ul><p><b>Qualifications And Experience </b></p><br><ul><li>7-10 years professional experience in communications – in agency or in-house</li><li>Fluency in written and spoken Arabic is mandatory. </li><li>Exceptional written and verbal communication skills, with a keen eye for detail and accuracy and hands on approach</li><li>Experience supporting content across digital and social channels</li><li>Organized and reliable, with the ability to manage multiple priorities and deadlines across geographies</li><li>Experience working with media in the Middle East, ideally with exposure to financial services or related sectors</li><li>Collaborative and comfortable working across teams and geographies</li></ul><p><br><b>Team Overview</b><br>The Communications team is responsible for managing Brookfield’s brand and reputation in the Middle East. We steward the firm’s relationship with the media, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm’s evolving strategies. We create and manage content that effectively conveys our business, executives, investment strategies, capabilities and brand across all channels.</p><br><p><b>Brookfield Culture</b><br>Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.</p><br><p><span>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.</span></p><br>We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Lead Cost Control Manager who will join our organisation in Abu Dhabi, United Arab Emirates. In this leadership role, you will oversee all cost estimation, cost control, and financial management activities for our projects. You will be responsible for developing comprehensive cost strategies, managing project budgets, and ensuring cost efficiency across all operational areas. The ideal candidate will demonstrate strong analytical skills, decisive decision-making abilities, and the ability to lead and mentor a cost management team whilst maintaining the highest standards of accuracy and professionalism. You will be expected to engage confidently with clients, consultants, and project stakeholders, presenting cost performance and commercial strategies with clarity and professional authority.</p><br><p>**Key Responsibilities:**</p><br><ul><li>Develop and manage detailed cost estimates for projects from feasibility through to tendering, ensuring accuracy and alignment with organisational standards and client requirements</li><li>Prepare comprehensive estimate reports, cost reports, procurement reports, and tender reports for clients and senior management, demonstrating detailed knowledge of project commercial controls</li><li>Present cost-related information and commercial strategies confidently to clients, other consultants, and project stakeholders, supporting strategic decision-making with clear analysis and professional recommendations</li><li>Oversee cost control processes and implement cost management strategies to optimise project profitability and minimise budget overruns, with particular focus on Real Estate and Property sector projects</li><li>Monitor project expenditures against approved budgets, manage interim payment processing, and ensure timely and accurate cost reporting with full data integrity</li><li>Analyse project costs, identify variances, and prepare comprehensive cost forecasts and commercial reports for senior management and stakeholders</li><li>Lead and mentor the cost management team, providing guidance on estimation techniques, cost control methodologies, and best practices within professional cost consultancy standards</li><li>Conduct contract cost analysis and review contractual terms to identify cost implications, commercial opportunities, and savings potential</li><li>Manage cost management software systems and maintain professional standards in all cost control documentation and reporting</li><li>Collaborate with project managers, procurement teams, and other departments to ensure cost objectives are met and organisational policies are upheld</li></ul><br>Qualifications<br><p>**Required Skills and Experience:**</p><br><ul><li>Degree in Quantity Surveying, Construction Management, Civil Engineering, or related field</li><li>Minimum 10 years' professional experience in cost estimation, cost control, or project cost management</li><li>Professional accreditation such as MRICS, AIQS, or equivalent</li><li>Expertise in cost analysis, budget forecasting, variance analysis, and financial interpretation</li><li>Advanced knowledge of cost estimation methodologies and cost control techniques</li><li>Strong leadership and team management capabilities</li><li>Excellent analytical and problem-solving skills with strong attention to detail</li></ul><p>**Preferred Skills and Experience:**</p><br><ul><li>Experience in large-scale construction or engineering project environments</li><li>Knowledge of project finance management and risk assessment in cost control</li><li>Project management certification or relevant professional credentials</li><li>Prior UAE construction industry experience</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Senior Cost Manager - Post Contract to join our Energy & Natural Resources team in Dubai, United Arab Emirates. In this senior-level position, you will manage post-contract services with confidence, handling interim applications, change management, variation valuations, and extension of time claims whilst administering contract procedures in accordance with standard form contracts, particularly FIDIC. You will play a critical role in protecting project profitability, ensuring financial accuracy, maintaining contractual compliance, and delivering exceptional cost management outcomes.</p><br><ul><li>Administer post-contract services, manage interim applications, and conduct cost checks and valuations on projects, monitoring actual expenditures, commitments, and forecasted costs against approved budgets</li><li>Manage post-contract cost variances and change control processes, including valuation of variations and assessment of extension of time claims with detailed financial analysis and contractual justification</li><li>Review and validate contractor invoices, change orders, and claims for accuracy and contractual compliance; produce post-contract and ad-hoc reports demonstrating clear communication of complex financial information</li><li>Develop and maintain cost forecasting models to predict final project costs and identify potential cost overruns or savings opportunities</li><li>Conduct financial reconciliation between contract terms, invoices, and accounting records to ensure accuracy and compliance with FIDIC procedures</li><li>Negotiate with contractors and agree final accounts, ensuring all contractual obligations are satisfied and disputes are resolved professionally</li><li>Collaborate with project managers, engineers, and procurement teams to ensure cost control and budget adherence throughout the post-contract phase</li><li>Maintain comprehensive cost records and utilise cost management software and enterprise resource planning (ERP) systems to track, analyse, and report project financial data efficiently</li><li>Ensure compliance with contractual terms, accounting standards, and regulatory requirements specific to the energy sector and UAE jurisdiction</li></ul><br>Qualifications<br><ul><li>Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field</li><li>Minimum 8+ years of professional experience in cost management, post-contract administration, or similar financial management roles within construction, engineering, or project-based environments</li><li>Prior experience in renewable energy, wind power, and transmission projects is essential</li><li>Professional accreditation such as MRICS, AIQS, or equivalent is highly preferred</li><li>Proven expertise in cost analysis, budget forecasting, cost control methodologies, and financial interpretation</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data visualisation</li><li>Experience with cost management software, ERP systems, and project management tools</li><li>Demonstrated knowledge of contract administration and compliance requirements, particularly FIDIC standard form contracts</li><li>Excellent organisational and time management skills with the ability to manage multiple projects simultaneously</li><li>Strong written and verbal communication skills with the ability to present complex financial information clearly to diverse audiences</li><li>Proficiency in preparing detailed cost reports, variance analyses, and financial forecasts</li><li>Experience in risk identification and mitigation within a project delivery environment</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
We're Hiring: Autonomous Vehicle Technology Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to advancing intelligent mobility, autonomous transportation, connected vehicle technologies, and data-driven mobility solutions across diverse markets. Our teams collaborate across Automotive Engineering, Robotics, Artificial Intelligence, Software, Systems Engineering, Safety, Operations, Infrastructure, Product, Data, Regulatory, and technology partners to develop reliable and scalable autonomous vehicle solutions. The Role We are seeking an experienced Autonomous Vehicle Technology Manager to lead the technology strategy, development, integration, validation, deployment, and continuous improvement of autonomous vehicle systems. The ideal candidate will provide technical and operational leadership across autonomous driving technologies, including perception, localization, mapping, planning, control, vehicle integration, simulation, connectivity, safety, fleet operations, and intelligent mobility platforms. Key Responsibilities Develop and implement autonomous vehicle technology strategies aligned with business, mobility, safety, and operational objectives. Define technology roadmaps covering autonomous driving, vehicle intelligence, connectivity, sensing, software, and supporting infrastructure. Lead multidisciplinary teams across autonomous systems, robotics, software, AI, controls, systems engineering, and vehicle integration. Manage autonomous vehicle technology programs from concept and architecture through development, testing, deployment, and operational optimization. Evaluate autonomous driving technologies, platforms, sensors, software architectures, and technology partners. Define system requirements, technical specifications, interfaces, performance targets, and validation criteria. Oversee autonomous driving system architecture and integration across vehicle hardware and software. Manage perception systems using cameras, LiDAR, radar, ultrasonic sensors, GNSS, IMU, and related technologies. Oversee object detection, classification, tracking, free-space detection, lane detection, and environmental perception capabilities. Lead localization and mapping technologies, including GNSS, inertial systems, HD maps, SLAM, and map-management processes. Oversee motion-planning and decision-making systems for route planning, trajectory generation, obstacle avoidance, and behavioral planning. Coordinate vehicle control systems covering steering, braking, acceleration, stability, and low-level actuation. Ensure effective integration between autonomous software and vehicle electronic control systems. Manage vehicle-to-cloud, vehicle-to-infrastructure, fleet-management, and connectivity technologies. Establish simulation, virtual testing, scenario generation, and digital-validation strategies. Develop test plans covering simulation, hardware-in-the-loop, software-in-the-loop, closed-course testing, and controlled public-road testing where permitted. Coordinate autonomous vehicle validation across different weather, traffic, road, lighting, and operational conditions. Define operational design domains and ensure autonomous systems operate within approved technical and environmental boundaries. Establish technology performance requirements for safety, reliability, availability, latency, accuracy, and system robustness. Monitor autonomous-system performance using vehicle telemetry, logs, sensor data, operational data, and fleet analytics. Lead analysis of disengagements, system failures, near misses, unexpected behavior, and operational anomalies. Conduct root-cause analysis and coordinate corrective and preventive actions for autonomous-system issues. Establish processes for software releases, configuration management, version control, rollback, and deployment validation. Coordinate over-the-air software updates and ensure appropriate testing and release controls. Work closely with cybersecurity teams to protect vehicles, communications, software, cloud platforms, and operational systems. Establish autonomous vehicle safety processes covering hazard identification, risk assessment, fail-safe behavior, redundancy, and fault handling. Support functional safety and safety-assurance activities throughout technology development and deployment. Coordinate with regulatory, legal, compliance, and public-sector stakeholders on autonomous vehicle requirements and approvals. Manage autonomous vehicle technology vendors, OEMs, sensor suppliers, software providers, engineering partners, and system integrators. Define supplier technical requirements, performance standards, integration responsibilities, service levels, and acceptance criteria. Monitor vendor performance, technical quality, delivery schedules, system reliability, and support responsiveness. Manage technology budgets, development costs, deployment investments, and lifecycle expenditures. Evaluate technology investments based on performance, scalability, risk, total cost of ownership, and expected operational value. Support autonomous fleet deployment, operational readiness, vehicle commissioning, and technology ramp-up. Develop procedures for autonomous vehicle intervention, remote assistance, recovery, roadside incidents, and system failures. Coordinate with Fleet and Operations teams to ensure autonomous vehicles can be safely maintained and operated. Establish vehicle health monitoring, predictive maintenance, diagnostics, and remote-support capabilities. Evaluate emerging technologies including advanced AI models, sensor fusion, edge computing, V2X, simulation, digital twins, and autonomous fleet intelligence. Identify opportunities to improve autonomous driving performance through machine learning, data engineering, simulation, and continuous system learning. Establish data-management standards for sensor data, vehicle telemetry, maps, scenarios, testing datasets, and operational records. Ensure appropriate data governance, privacy, cybersecurity, and access controls for autonomous vehicle data. Develop technical documentation covering architecture, requirements, testing, deployment, operation, maintenance, and troubleshooting. Coordinate training for engineering, operations, safety, maintenance, support, and technical teams. Establish technology governance, engineering standards, review processes, and lifecycle-management practices. Provide leadership with regular reports covering autonomous-system performance, safety, technology maturity, projects, costs, risks, and improvement opportunities. Key Performance Indicators Autonomous driving system availability Autonomous operation uptime Successful autonomous mission rate Autonomous miles or kilometers completed Disengagement rate Intervention frequency Safety-critical event frequency Collision and incident rate Near-miss frequency Perception accuracy Object detection accuracy False-positive and false-negative rates Localization accuracy Map accuracy and freshness Planning success rate Trajectory execution accuracy Control-system performance Route completion rate Autonomous operating-domain coverage System latency Sensor availability Sensor fault rate Vehicle communication reliability Software defect rate Software release success rate Regression-test coverage Simulation scenario coverage Simulation-to-real-world correlation Validation and test completion Mean time to detect system faults Mean time to resolve technology issues Fleet technology reliability Vehicle health-monitoring effectiveness Predictive maintenance effectiveness Technology project schedule adherence Technology project budget adherence Supplier SLA performance System integration success rate Cybersecurity compliance Safety-assurance compliance Technology deployment scalability Autonomous fleet operating cost Technology lifecycle cost Continuous-improvement performance Ideal Candidate The successful candidate should have strong experience in autonomous vehicles, autonomous driving, robotics, intelligent transportation systems, automotive technology, robotics software, or advanced mobility platforms, preferably within automotive, logistics, transportation, robotics, or technology environments. The candidate should demonstrate:Strong understanding of autonomous vehicle system architecture and technology development. Experience managing autonomous driving or intelligent mobility technology programs. Knowledge of perception, sensor fusion, localization, mapping, planning, and vehicle control. Experience with cameras, LiDAR, radar, GNSS, IMU, ultrasonic sensors, and automotive sensing systems. Strong understanding of robotics, AI, machine learning, computer vision, and autonomous decision-making. Experience with autonomous vehicle simulation, scenario testing, validation, and system verification. Knowledge of vehicle software, embedded systems, ECUs, CAN, automotive networks, and vehicle integration. Experience with cloud platforms, telemetry, data pipelines, fleet management, or connected-vehicle technologies. Strong understanding of functional safety, autonomous-system safety, risk assessment, and fail-safe design. Knowledge of cybersecurity and secure software practices for connected and autonomous vehicles. Experience managing OEMs, technology vendors, sensor suppliers, software providers, and system integrators. Strong analytical skills with the ability to interpret vehicle logs, sensor data, operational metrics, and system performance. Experience with software development lifecycle, configuration management, testing, release management, and deployment. Strong project-management, budgeting, planning, and cross-functional leadership capabilities. Ability to translate complex technology requirements into practical operational solutions. Strong problem-solving and root-cause-analysis capabilities. Excellent communication and technical presentation skills.
We're Hiring: Aquaculture Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused aquaculture organization committed to sustainable, efficient, and responsible aquatic food production. Our operations emphasize animal health, water quality, biosecurity, feed efficiency, production performance, environmental stewardship, food safety, and continuous improvement. The Role We are seeking an experienced Aquaculture Manager to oversee aquaculture production, stock health, water quality, feeding programs, hatchery or grow-out operations, biosecurity, facilities, workforce, budgets, regulatory compliance, and production performance. The successful candidate will combine practical aquaculture expertise with strong operational leadership, data analysis, financial management, and a commitment to animal welfare and environmental sustainability. Key Responsibilities Develop and implement aquaculture production strategies aligned with business and sustainability objectives. Manage daily hatchery, nursery, grow-out, pond, tank, cage, or recirculating aquaculture operations as applicable. Establish production plans covering stocking, feeding, growth, health, harvesting, and biomass targets. Monitor stocking densities, biomass, growth rates, survival, feed intake, and production performance. Develop and manage feeding programs appropriate to species, life stage, water conditions, and production objectives. Monitor feed quality, feed conversion ratio, feeding efficiency, and feed-related costs. Establish water-quality monitoring programs covering temperature, dissolved oxygen, p H, salinity, ammonia, nitrite, alkalinity, turbidity, and other relevant parameters. Investigate water-quality deviations and implement corrective actions. Maintain reliable water intake, filtration, aeration, circulation, pumping, oxygenation, and treatment systems. Implement effective aquatic-animal health and disease-prevention programs. Coordinate with aquatic veterinarians, fish-health specialists, laboratories, and technical consultants. Monitor disease symptoms, mortality, abnormal behavior, growth problems, and other health indicators. Develop and maintain biosecurity protocols for stock movement, equipment, personnel, water, feed, and visitors. Oversee quarantine, acclimation, stocking, grading, handling, and transfer procedures. Manage hatchery activities including broodstock management, spawning, egg handling, larval production, nursery operations, and juvenile quality where applicable. Manage broodstock selection, breeding programs, genetic performance, and stock replacement where applicable. Maintain appropriate stocking densities and optimize production conditions throughout the culture cycle. Coordinate grading, sampling, biomass estimation, harvesting, and post-harvest handling. Ensure harvested products meet customer, processor, food-safety, and market specifications. Manage cold-chain procedures and product traceability where applicable. Monitor animal welfare and ensure responsible handling practices throughout production. Manage production facilities, tanks, ponds, cages, raceways, pumps, aeration systems, filtration systems, generators, and monitoring equipment. Establish preventive-maintenance programs to minimize equipment failures and production interruptions. Manage farm employees, technicians, hatchery staff, feeders, contractors, and seasonal workers. Develop workforce schedules, responsibilities, training plans, and performance expectations. Train employees in animal handling, feeding, water-quality monitoring, biosecurity, safety, and emergency procedures. Prepare and manage operating budgets, production costs, labor costs, feed expenses, health costs, and capital requirements. Forecast requirements for feed, equipment, chemicals, health products, spare parts, and other production inputs. Manage procurement and evaluate supplier quality, availability, pricing, and service performance. Maintain accurate stock inventories, production records, health records, feed records, water-quality data, and harvest documentation. Use production-management systems and analytical tools to identify trends, risks, inefficiencies, and improvement opportunities. Prepare regular reports covering biomass, survival, growth, feed performance, water quality, health, costs, and production output. Investigate mortality events, disease outbreaks, water-quality failures, equipment breakdowns, and production losses. Establish emergency-response procedures for oxygen depletion, power failure, extreme weather, disease outbreaks, water contamination, and other operational risks. Ensure compliance with applicable aquaculture, animal-health, environmental, food-safety, occupational-safety, and fisheries requirements. Monitor environmental impacts including effluent quality, nutrient discharge, waste generation, water consumption, and energy use. Implement resource-efficiency and sustainability initiatives across aquaculture operations. Maintain strong relationships with regulators, laboratories, veterinarians, suppliers, processors, customers, researchers, and industry partners. Evaluate new technologies, automation, sensors, remote monitoring, artificial intelligence, and precision-aquaculture solutions. Lead continuous-improvement programs to increase survival, growth, feed efficiency, product quality, sustainability, and profitability. Key Performance Indicators Total production volume. Survival rate. Growth rate and average daily growth. Biomass productivity. Feed conversion ratio. Feed cost per unit of production. Stocking-density performance. Mortality rate and disease incidence. Water-quality compliance. Dissolved oxygen and other critical parameter stability. Biosecurity compliance. Health-treatment effectiveness. Hatchery survival and juvenile quality where applicable. Harvest yield and product quality. Product rejection or downgrade rate. Production cost per unit. Labor productivity. Equipment uptime and maintenance performance. Energy and water-use efficiency. Effluent and waste-management compliance. Inventory accuracy. Regulatory compliance. Food-safety performance. Employee safety performance. Budget adherence. Supplier performance. Customer satisfaction. Continuous-improvement savings and productivity gains. Ideal Candidate The successful candidate should have substantial experience in aquaculture production, fish or shellfish farming, hatchery management, aquatic animal health, fisheries operations, or a related field, preferably within a commercial aquaculture environment. The candidate should demonstrate:Strong practical knowledge of aquaculture production systems and aquatic animal husbandry. Experience with fish, shrimp, shellfish, or other commercially farmed aquatic species. Strong understanding of water-quality management and aquatic production environments. Knowledge of aquatic nutrition, feeding strategies, biomass management, and feed efficiency. Experience with aquatic animal health, disease prevention, biosecurity, and treatment programs. Understanding of hatchery, nursery, broodstock, or grow-out operations. Strong workforce leadership and farm-management capabilities. Experience managing budgets, procurement, suppliers, and production resources. Ability to analyze production, health, water-quality, and financial data. Familiarity with aquaculture monitoring systems, sensors, automation, recirculating systems, or precision-aquaculture technologies. Strong understanding of environmental, food-safety, animal-health, and regulatory requirements. Excellent communication and reporting skills in English. Strong organizational, analytical, and problem-solving abilities. Ability to respond effectively to production emergencies and rapidly changing conditions. A practical, data-driven, sustainability-focused, and continuous-improvement mindset.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Job Description<br><br>Within the Product and System Engineering function, the System Engineering Senior Manager role is to design, deliver, and support complex technical solutions and programs that meet customer requirements while ensuring high standards of engineering quality, operational efficiency, and commercial viability. Although mostly focused on System engineering, the role bridges technical expertise, customer engagement and some project execution ensuring that solutions are innovative, cost-effective, and aligned with the company’s strategic technology roadmap.<br><br>He/She contributes to the successful delivery of new solutions by leading system design, integration, support testing, and delivery activities, ensuring alignment with business objectives and engineering standards.<br><br>He/She collaborates closely with cross-functional teams including Strategy, Commercial, Finance, and Operations to ensure proposed and delivered solutions support business growth objectives and remain aligned with company strategy, governance policies, performance targets, and evolving customer requirements. Ensures technical initiatives are commercially viable, operationally sustainable, and strategically aligned with organizational priorities.<br><br>Responsibilities<br><br>Technical Solutions & System Design:<br><br>Support commercial teams to develop innovative and cost-effective technical solutions, proposals and initiatives. Support the design of medium to large-scale systems and programs as per the customer requirements. Implement approved designs and resolve technical challenges throughout the full project lifecycle. Ensure compliance with established engineering standards, methodologies, and processes, including system design and requirements definition, equipment specification and product evaluation, link budget analysis and other technical analysis, Acceptance testing and preparation of technical deliverables and documentation.<br><br>Project & Program Management<br><br>Lead assigned projects and initiatives to ensure delivery meets specifications, timelines, and budget constraints. Coordinate project activities to ensure alignment between technical, commercial, and operational objectives. Identify and mitigate technical and programmatic risks throughout project execution.<br><br>Customer & Supplier Management<br><br>Manage relationships with customers and suppliers to ensure effective collaboration and successful project delivery. Maintain high levels of customer satisfaction and foster strong supplier engagement.<br><br>Operations Handover & Service Continuity<br><br>Ensure smooth transition of completed projects to the Operations & Maintenance (O&M) team. Prepare comprehensive documentation packages and deliver relevant training sessions as required.<br><br>Innovation & Continuous Improvement<br><br>Contribute to the company’s technology roadmap by supporting the adoption of emerging technologies and the retirement of obsolete systems. Recommend improvements to enhance technical performance, efficiency, and scalability.<br><br>Leadership & Knowledge Sharing<br><br>Mentor and support junior engineers and team members to strengthen technical capabilities and ensure continuity within the department. Promote a culture of knowledge sharing and continuous professional development.<br><br>Qualifications<br><br>QUALIFICATIONS & SKILLS<br><br>Master’s degree in Telecommunications equivalent is a must. A strong experience in RF systems is required (RF/antenna, modem, link budget, etc..).12-15 years of relevant experience in Satellite/telecoms industry and in similar functions is a must. Military Satcom and defense industry experience is required. PMP, ITIL, Prince 2 certification or business degree would be considered a plus.<br><br>Technical Requirements<br><br>The candidate shall demonstrate expert-level knowledge in satellite communications and operations, including payload and subsystem technologies, RF engineering, satellite network management, ground segment design and deployment, military-grade satellite terminals, and satellite system integration and testing. He/She must possess advanced expertise in systems engineering and satellite product development, with proven experience delivering large-scale satellite programs across key lifecycle phases, including detailed design, integration, testing, and transition to Operations & Maintenance (O&M). He/She must bring strong capabilities in project and team management, including staff development, budgeting, and risk management, with a demonstrated track record of successfully managing complex projects or major work packages within the SATCOM sector.<br><br>Our Benefits & Perks<br><br>Competitive compensation packages and comprehensive medical insurance to support you and your family. Wellbeing-focused initiatives and resources, designed to enhance your personal and professional life. Access to exclusive discount programs, offering savings across various lifestyle and leisure experiences across the UAE.<br><br>What Makes a Great Fit<br><br>If you are performance-driven and possess an inquisitive mind with the agility to navigate ambiguity, you will thrive here. At the heart of the Space42 community is a bias for action and a passion for developing innovative, efficient space services through AI-driven smart solutions that drive technological advancements and create a better tomorrow.
About Us<br><br>Are you ready to shape how cutting-edge technologies are positioned, understood, and adopted by real markets? At Venture One, we build ventures and commercialize breakthrough technologies emerging from advanced research. Our focus spans Aerospace and Space, Security and Defense, Sustainability, Environment and Energy, and Transportation, with technologies across Cryptography, Secure Systems, Directed Energy, Advanced Materials, Autonomous Systems, and more.<br><br>About The Role<br><br>The Contract Manager owns the commercial, contractual, and financial control layer of the program, negotiating vendor contract terms, tracking client and supplier financial obligations against the program payment schedule, and ensuring compliance with UAE customs, import/export, and trade regulations. The role provides day-to-day commercial and financial discipline so that Program Management can focus on delivery, while financial commitments and legal positions are escalated to the appropriate owner.<br><br>Key Responsibilities<br><br>Lead or support commercial negotiations with suppliers and vendors, including pricing, payment terms, incoterms, warranty, and penalties Maintain a clause-by-clause tracker of open commercial and legal points per vendor, driving them to closure with Legal and the relevant supplier Ensure vendor contract terms are mirrored against client contract obligations, including acceptance mechanics, force majeure, and payment timing Track the program payment schedule against actual invoicing and supplier payment status Monitor client-side billing milestones and flag timing or documentation risk to program leadership before it becomes a cash-flow issue Maintain a consolidated financial tracker reconciling client billing, supplier payment obligations, and any retained or withheld amounts Advise on UAE customs procedures, import/export documentation, and incoterm selection for cross-border supplier shipments Screen vendor and shipment terms for sanctions exposure and export-control restrictions relevant to a regulated manufacturing program Surface delivery and commercial risks in vendor contract drafts to Legal as observations, supporting resolution of outstanding contract points Support Legal and Finance with commercial context needed to close open contract and payment items Lead end-to-end procurement activities for program vendor and supplier contracts, from sourcing through to award Track and reconcile supplier invoicing against the payment schedule, and flag discrepancies to Finance Support leadership in monitoring program ROI and financial performance against the business case Support budget allocation and tracking across vendor contracts, for Som's review and approval<br><br>Minimum Qualifications<br><br>Bachelor's Degree in Business, Commerce, Law, Supply Chain, or a related field 10+ years of experience combining procurement, commercial contract management, and financial control, ideally in industrial or manufacturing projects Demonstrated experience negotiating vendor and supplier contracts, including pricing, incoterms, payment terms, and warranty Working knowledge of UAE customs procedures and cross-border import/export documentation Experience tracking milestone-based payment schedules and reconciling client and supplier financial positions <br><br>Preferred Qualifications<br><br>Prior exposure to UAE export control or sanctions screening, particularly in a defense or dual-use goods context Experience in defense, aerospace, or other regulated/high-security manufacturing environments Experience working alongside Legal and Finance functions without owning either Arabic language skills <br><br>We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative, and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events. Join us to drive innovation and shape the future of technology!<br><br>How To Apply<br><br>Are you ready to embark on an exciting journey with Venture One? If you're a visionary with a passion for innovation, we want to hear from you. To apply, please send your resume detailing your relevant experience and why you're the perfect fit for this role.<br><br>At Venture One, we believe that diverse perspectives drive innovation. We are committed to creating an inclusive and equal opportunity workplace. All qualified applicants will receive equal consideration for employment. Join us in shaping the future of business. Apply today and let's venture into a world of possibilities together!
Space42 (ADX: SPACE42) is a UAE-based AI-powered Space Tech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities. Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow. For more information visit: www.space42.ai, follow us on X and Instagram @Space42ai.<br>Role Purpose As the Manager – Trade Compliance at Space42, you will be responsible for leading and managing the organization's trade compliance program, ensuring adherence to all relevant export control and sanctions regulations. Your role is critical in mitigating compliance risks associated with international trade, export controls, and economic sanctions. Reporting to the Vice President – Compliance, Risk and Governance, you will collaborate with multiple departments to develop, implement and maintain policies and frameworks, provide strategic guidance, and ensure compliance across all key transactions.<br>Responsibilities: - Develop, implement, and manage the organization's trade compliance program, ensuring full compliance with national and international export control and economic sanctions regulations.- Establish and maintain policies, procedures, and controls to mitigate compliance risks and ensure regulatory adherence.- Provide expert analysis and interpretation of international trade laws and regulations, guiding internal stakeholders on compliance requirements.- Assess and determine the need for export licenses, overseeing the preparation, submission, and management of export license applications and sanctions compliance processes.- Conduct periodic risk assessments to identify potential compliance risks and implement appropriate mitigation strategies.- Lead and support internal audits and investigations related to trade compliance, recommending corrective actions to address any non-compliance issues.- Stay abreast of changes in export control and economic sanctions regulations, providing proactive advice to management and relevant teams on necessary adjustments to policies and procedures.- Act as the primary point of contact for trade compliance matters, collaborating with legal, operations, business, and technical teams to ensure regulatory adherence.- Design and deliver training programs to educate employees on trade compliance policies, regulations, and best practices.- Represent the organization in dealings with regulatory bodies, industry associations, and external stakeholders concerning export control and sanctions regulations.- Ensure proper documentation, recordkeeping, and reporting of all applicable transactions to meet regulatory and company policy requirements.- Lead investigations into compliance breaches or potential violations, developing and overseeing the implementation of corrective action plans.- Manage relationships with external advisors, consultants, and regulatory authorities to strengthen the organization’s compliance framework.<br>Qualifications: - Bachelor’s degree in law, International Trade, Business Administration, or a related field.- Certifications in export compliance or equivalent.- Minimum of 7 years’ experience in export control and sanctions compliance within the high-tech, telecommunications, aerospace, or defense industry.- In-depth knowledge of U. S. export control laws (ITAR, EAR) and compliance frameworks.- Strong familiarity with local and international export control and sanctions laws, including regulations on dual-use goods and technologies.- Experience working with compliance management software and risk assessment tools.- Proven ability to develop and implement compliance training programs.- High ethical standards with a commitment to fostering a culture of integrity and accountability.- Experience with government contracts, procurement processes, and regulatory engagement is an advantage.- Excellent written and verbal communication skills with the ability to convey complex regulatory concepts clearly.- Familiarity with business intelligence software.- Exceptional analytical and problem-solving skills, with strong organizational capabilities and attention to detail.- Ability to thrive in a fast-paced, evolving regulatory environment, managing multiple priorities effectively.
Are you an enterprise sales or customer success pro who thrives in high-stakes negotiations, enjoys engaging senior executives, and wants to master AI-driven sales execution? If so, here's a role where you can own the renewals pipeline for high-value enterprise clients, leading direct conversations with decision-makers, and securing multi-million-dollar contracts.<br><br>At Trilogy, we're not running a traditional Saa S sales org with arbitrary quotas, commission games, or bloated layers of management. We’re an AI-first company that’s rewriting how enterprise sales works: optimizing deal execution, risk assessment, and stakeholder engagement with AI-powered insights. You’ll be part of a team that moves fast, iterates constantly, and leverages AI to eliminate inefficiencies, so you can focus on what actually closes deals. Instead of chasing commissions, you’ll have the stability of a guaranteed comp plan, allowing you to sharpen your sales craft without the stress of unpredictable payouts.<br><br>This is not a cushy renewals overseer job. It’s a hands-on, execution-driven position where you’ll be responsible for managing a renewals pipeline, identifying key economic buyers, overcoming objections, and driving contract renewals with precision. You won’t be babysitting a team or wasting time in endless internal meetings. You’ll be on the front lines, negotiating high-value renewals and ensuring long-term customer retention.<br><br>If you want to shape the future of AI-driven sales while owning high-impact deals, apply now!<br><br>What You Will Be Doing<br><br>Lead high-touch conversations with key customers, aligning on value, overcoming objections, and winning renewals Define and continuously improve structured B2B renewals playbooks, AI-driven sales strategies, and frameworks to maximize retention and revenue<br><br>What You Won’t Be Doing<br><br>New logo sales or hunting for new leads High volume, low value renewal processing<br><br>Senior Account Manager Key Responsibilities<br><br>Own the entire renewals process for high-value enterprise accounts, serving as the primary point of contact, with the goal of retaining revenue and minimizing churn<br><br>Basic Requirements<br><br>A minimum of 8+ years of experience in a CSM or account management role at a software/Saa S/Cloud products company serving Enterprise clients Experience managing the entire renewal cycle — client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+Fluent English, with strong verbal and written proficiency Experience using AI tools in a professional setting Must be able to work during U. S. business hours<br><br>Nice-to-have Requirements<br><br>Track record renewing complex, high-value B2B software (Saa S and on-prem) and related services with large enterprises Experience selling multiple products across different verticals or business units Comfort selling value-added services and premium tiers on business benefit rather than price Hands-on use of Chat GPT or Claude to raise the quality and throughput of customer-facing work<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-5529-AE-COUNTRY-Senior Account M.001
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>We are seeking a highly skilled and delivery-focused <strong>Technical IT Project Manager</strong> specializing in <strong>Flight Operations</strong> and <strong>Crew Management</strong> domains. In this role, you will lead cross-functional teams to design, build, test, and deploy critical IT applications and infrastructure changes that support safe, efficient, and reliable airline operations.</span></span>
<br>
<span><span><strong>Key Responsibilities</strong></span></span><br>
<span><span><strong>1. Project Delivery & Lifecycle Management</strong></span></span><br>
<span><span><strong>End-to-End Project Execution</strong></span></span>
<ul>
<li><span><span>Own the planning, execution, monitoring, and closure of IT projects within Flight Operations (such as flight planning, weight and balance, fuel optimization, and operational systems) and Crew Operations (such as crew scheduling, rostering, tracking, and fatigue management).</span></span>
</li><li><span><span>Ensure projects are delivered on time, within budget, and meet agreed business objectives.</span></span>
</li></ul>
<span><span><strong>Technical Roadmap Alignment</strong></span></span>
<ul>
<li><span><span>Translate business and operational requirements into clear technical deliverables.</span></span>
</li><li><span><span>Collaborate closely with enterprise architects, software development teams, infrastructure teams, and third-party vendors to deliver scalable and sustainable solutions.</span></span>
</li></ul>
<span><span><strong>Scope, Dependency & Risk Management</strong></span></span>
<ul>
<li><span><span>Manage project scope and priorities while identifying technical and operational dependencies.</span></span>
</li><li><span><span>Proactively mitigate risks and remove blockers to ensure smooth project execution without impacting critical operational activities.</span></span>
</li></ul>
<br>
<span><span><strong>2. Governance, Release & Deployment Management</strong></span></span><br>
<span><span><strong>Release Governance</strong></span></span>
<ul>
<li><span><span>Ensure all system changes comply with organizational governance standards, cybersecurity policies, data protection requirements, and applicable aviation regulations.</span></span>
</li></ul>
<span><span><strong>Environment & Release Management</strong></span></span>
<ul>
<li><span><span>Manage the progression of software changes through development, testing, User Acceptance Testing (UAT), pre-production, and production environments.</span></span>
</li><li><span><span>Verify testing completion, deployment readiness, rollback procedures, and post-deployment validation activities.</span></span>
</li></ul>
<span><span><strong>Change Management</strong></span></span>
<ul>
<li><span><span>Prepare comprehensive change requests and release documentation.</span></span>
</li><li><span><span>Present deployments and risk assessments to Change Advisory Boards (CABs) or equivalent governance forums.</span></span>
</li><li><span><span>Ensure appropriate stakeholder approvals are obtained prior to production implementation.</span></span>
</li></ul>
<br>
<span><span><strong>3. Stakeholder Management & Communication</strong></span></span><br>
<span><span><strong>Business and Technology Partnership</strong></span></span>
<ul>
<li><span><span>Serve as the primary point of contact between technical teams, including DevOps, software engineering, data engineering, infrastructure, and cybersecurity teams, and operational departments such as Flight Operations, Crew Scheduling, and Network Planning.</span></span>
</li></ul>
<span><span><strong>Executive Reporting</strong></span></span>
<ul>
<li><span><span>Develop and present project status updates, budget reporting, key milestones, risks, issues, and mitigation plans to leadership teams and steering committees.</span></span>
</li><li><span><span>Facilitate decision-making and alignment across multiple stakeholder groups.</span></span>
</li></ul>
<br>
<span><span><strong>Required Skills & Qualifications</strong></span></span><br>
<span><span><strong>Domain Expertise</strong></span></span>
<ul>
<li><span><span>Minimum <strong>5+ years of Project Management experience</strong> within the <strong>airline, aviation, or aviation technology sector</strong>.</span></span>
</li><li><span><span>Strong understanding of <strong>Flight Operations systems</strong> (e.g., Lido, Jeppesen, AIRCOM, or similar operational platforms) and/or <strong>Crew Management systems</strong> (e.g., AIMS, Jeppesen Crew Management, or equivalent solutions).</span></span>
</li><li><span><span>Familiarity with aviation operational requirements, including crew duty regulations, flight operations processes, and operational disruption management.</span></span>
</li><li><span><span>Demonstrated ability to learn and adapt to new business and technical domains.</span></span>
</li></ul>
<br>
<span><span><strong>IT Technical Knowledge</strong></span></span>
<ul>
<li><span><span>Strong understanding of modern technology architectures, including:</span></span>
<ul>
<li><span><span>Cloud platforms (AWS, Azure, or similar)</span></span>
</li><li><span><span>Microservices architecture</span></span>
</li><li><span><span>API integrations</span></span>
</li><li><span><span>Enterprise application integrations</span></span>
</li><li><span><span>Data platforms and pipelines</span></span>
</li></ul>
</li><li><span><span>Familiarity with:</span></span>
<ul>
<li><span><span>CI/CD pipelines</span></span>
</li><li><span><span>Automated testing frameworks</span></span>
</li><li><span><span>Database technologies (SQL and NoSQL)</span></span>
</li><li><span><span>Application lifecycle management practices</span></span>
</li></ul>
</li><li><span><span>Experience implementing cybersecurity controls, compliance requirements, and data protection standards.</span></span>
</li></ul>
<br>
<span><span><strong>Governance & Process</strong></span></span>
<ul>
<li><span><span>Proven experience managing structured deployment and release processes across multiple environments.</span></span>
</li><li><span><span>Strong knowledge of IT Service Management (ITSM) frameworks, particularly <strong>ITIL</strong>, covering change, release, incident, and problem management.</span></span>
</li><li><span><span>Proficiency with project and collaboration tools such as: </span></span>
<ul>
<li><span><span>Jira</span></span>
</li><li><span><span>Confluence</span></span>
</li><li><span><span>Microsoft Project</span></span>
</li><li><span><span>ServiceNow</span></span>
</li><li><span><span>Smartsheet</span></span>
</li><li><span><span>Azure DevOps</span></span>
</li></ul>
</li></ul>
<br>
<span><span><strong>Leadership & Interpersonal Skills</strong></span></span>
<ul>
<li><span><span>Excellent stakeholder management, communication, and negotiation skills.</span></span>
</li><li><span><span>Ability to build consensus and drive alignment across business and technology teams with differing priorities.</span></span>
</li><li><span><span>Strong problem-solving and crisis management capabilities, maintaining composure under pressure during critical operational or technical incidents.</span></span>
</li><li><span><span>Relevant certifications such as <strong>PMP, PRINCE2, Certified ScrumMaster (CSM), PMI-ACP, SAFe</strong>, or equivalent are highly desirable.</span></span>
</li></ul>
<br>
<span><span><strong>Preferred Attributes</strong></span></span>
<ul>
<li><span><span>Experience delivering large-scale operationally critical systems within a highly regulated environment.</span></span>
</li><li><span><span>Strong understanding of software delivery governance and release management best practices.</span></span>
</li><li><span><span>Ability to balance operational priorities with technical implementation requirements while maintaining service stability and business continuity.</span></span>
</li></ul>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced MEP Project Manager to join our team in Dubai or Ras Al Khaimah, United Arab Emirates. In this role, you will oversee the planning, coordination, and execution of mechanical, electrical, and plumbing systems for commercial and residential real estate projects. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while maintaining compliance with local building codes and regulations.</p><br><ul><li>Manage all aspects of MEP project delivery, including planning, scheduling, budgeting, resource allocation, and cost control measures</li><li>Coordinate with architects, engineers, contractors, and subcontractors to ensure seamless integration of MEP systems</li><li>Conduct site inspections and quality assurance reviews to ensure compliance with specifications, technical drawings, and UAE building standards</li><li>Prepare and maintain comprehensive project documentation, including contracts, change orders, and progress reports; communicate project status, risks, and issues to stakeholders and team members</li><li>Manage vendor relationships and procurement processes for MEP materials and equipment</li><li>Implement risk management strategies and develop contingency plans for project challenges</li><li>Lead and mentor project teams, fostering collaboration and professional development</li></ul><br>Qualifications<br><ul><li>Minimum 7 years of experience managing MEP projects in real estate or construction environments</li><li>Proven expertise in mechanical, electrical, and plumbing systems and infrastructure</li><li>Strong knowledge of project management methodologies and best practices</li><li>Proficiency with project management software (Microsoft Project, Primavera, or similar)</li><li>Advanced proficiency in CAD software and BIM (Building Information Modeling)</li><li>Demonstrated experience with budget management, cost estimation, and financial forecasting</li><li>Strong understanding of UAE building codes, regulations, and compliance requirements</li><li>Excellent contract management and negotiation skills</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication, stakeholder management, and leadership skills with proven ability to coordinate cross-functional team</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced MEP Project Manager to join our team in Dubai or Ras Al Khaimah, United Arab Emirates. In this role, you will oversee the planning, coordination, and execution of mechanical, electrical, and plumbing systems for commercial and residential real estate projects. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while maintaining compliance with local building codes and regulations.</p><br><ul><li>Manage all aspects of MEP project delivery, including planning, scheduling, budgeting, resource allocation, and cost control measures</li><li>Coordinate with architects, engineers, contractors, and subcontractors to ensure seamless integration of MEP systems</li><li>Conduct site inspections and quality assurance reviews to ensure compliance with specifications, technical drawings, and UAE building standards</li><li>Prepare and maintain comprehensive project documentation, including contracts, change orders, and progress reports; communicate project status, risks, and issues to stakeholders and team members</li><li>Manage vendor relationships and procurement processes for MEP materials and equipment</li><li>Implement risk management strategies and develop contingency plans for project challenges</li><li>Lead and mentor project teams, fostering collaboration and professional development</li></ul><br>Qualifications<br><ul><li>Minimum 7 years of experience managing MEP projects in real estate or construction environments</li><li>Proven expertise in mechanical, electrical, and plumbing systems and infrastructure</li><li>Strong knowledge of project management methodologies and best practices</li><li>Proficiency with project management software (Microsoft Project, Primavera, or similar)</li><li>Advanced proficiency in CAD software and BIM (Building Information Modeling)</li><li>Demonstrated experience with budget management, cost estimation, and financial forecasting</li><li>Strong understanding of UAE building codes, regulations, and compliance requirements</li><li>Excellent contract management and negotiation skills</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication, stakeholder management, and leadership skills with proven ability to coordinate cross-functional team</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>