Area Manager Jobs in UAE

Role: Account Manager: GTM - Strategic Sales (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients, seeking a Sales Specialist to support client acquisition and revenue growth initiatives. The role involves identifying and engaging potential clients, managing sales pipelines, and closing contracts. Proficiency in CRM tools and sales methodologies is required.<br>Key Responsibilities:• Conduct research to identify and qualify potential clients across target industries.• Engage prospects through personalized outreach, including emails, calls, and meetings.• Maintain accurate records of sales activities, client interactions, and pipeline status.• Collaborate with internal teams to refine messaging and optimize sales strategies.• Track and report on key performance metrics to assess progress and outcomes.<br>Required Skills & Qualifications:• Strong communication skills with experience in client-facing roles.• Proficiency in CRM platforms such as Salesforce or Hub Spot.• Ability to conduct market research and identify sales opportunities.• Experience in managing sales pipelines and closing deals.• Familiarity with sales metrics and reporting tools.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development industry, contributing to the expansion of their client base. The position requires adaptability to remote work environments and a results-driven approach.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Strategic Project Manager (Legal) - Remote Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $400K - $550K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Strategic Project Lead, Law (J. D.) to work on a full-time basis. The role involves leading high-impact legal projects with a focus on strategic execution and cross-functional collaboration. Responsibilities include managing legal initiatives, driving process improvements, and coordinating with stakeholders.<br>Key Responsibilities:• Lead end-to-end legal project management from scoping through delivery.• Develop and implement project plans aligned with business objectives.• Coordinate with legal, compliance, and business teams to ensure project alignment.• Track progress against milestones and report on outcomes.• Identify risks and recommend mitigation strategies.<br>Required Skills & Qualifications:• Juris Doctor (J. D.) degree from an accredited institution.• 5+ years of legal project management experience in corporate or law firm settings.• Strong understanding of legal processes and project management frameworks.• Experience working with legal technology tools and platforms.• Excellent communication and stakeholder management skills.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Legal Services industry, contributing to the modernization of legal operations. The position plays a critical role in integrating legal strategy with business goals.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Enterprise Account Manager (Government) (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $220K - $400K/yr<br>Role Overview:We are hiring for one of our clients to identify and secure government contracts for enterprise software solutions. The role involves managing relationships with federal, state, and local government agencies to drive adoption of our platform. The position requires a strong understanding of public sector procurement processes and compliance requirements.<br>Key Responsibilities:• Develop and execute strategies to engage government stakeholders and decision-makers.• Identify and pursue new opportunities within federal, state, and local agencies.• Collaborate with internal teams to tailor solutions to meet government procurement needs.• Maintain compliance with government contracting regulations and reporting standards.• Track and report on pipeline metrics, contract renewals, and revenue growth.<br>Required Skills & Qualifications:• Proven experience in government sales, business development, or account management.• Familiarity with U. S. federal, state, or local government procurement processes.• Strong negotiation and contract management skills.• Ability to analyze market trends and government spending data.• Experience working with enterprise software or technology platforms.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development industry, contributing to the expansion of government technology adoption. The position provides exposure to high-impact projects with measurable outcomes for public sector clients.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Account Manager: GTM - Strategic Sales (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients, seeking a Sales Specialist to support client acquisition and revenue growth initiatives. The role involves identifying and engaging potential clients, managing sales pipelines, and closing contracts. Proficiency in CRM tools and sales methodologies is required.<br>Key Responsibilities:• Conduct research to identify and qualify potential clients across target industries.• Engage prospects through personalized outreach, including emails, calls, and meetings.• Maintain accurate records of sales activities, client interactions, and pipeline status.• Collaborate with internal teams to refine messaging and optimize sales strategies.• Track and report on key performance metrics to assess progress and outcomes.<br>Required Skills & Qualifications:• Strong communication skills with experience in client-facing roles.• Proficiency in CRM platforms such as Salesforce or Hub Spot.• Ability to conduct market research and identify sales opportunities.• Experience in managing sales pipelines and closing deals.• Familiarity with sales metrics and reporting tools.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development industry, contributing to the expansion of their client base. The position requires adaptability to remote work environments and a results-driven approach.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

We are currently seeking an experienced HSE Site Manager to join our team.<br>Key Responsibilities:Lead the implementation, monitoring, and continual improvement of the HSE Management System across project sites. Ensure compliance with UAE HSE legislation, client requirements, and company policies. Manage and supervise the site HSE team, providing guidance and technical support to project management. Develop and implement project-specific HSE plans, procedures, risk assessments, and emergency response plans. Conduct site inspections, audits, and compliance reviews, ensuring timely closure of corrective and preventive actions. Promote HSE awareness through inductions, training programs, toolbox talks, and safety campaigns. Monitor emergency preparedness, firefighting systems, medical activities, and emergency response drills. Review construction methods, lifting operations, plant and equipment, and subcontractor HSE performance to minimize project risks. Lead incident investigations, root cause analysis, and implementation of corrective actions. Liaise with clients, consultants, and regulatory authorities on HSE matters and ensure compliance with statutory requirements. Prepare and present HSE reports, performance statistics, and management updates. Foster a proactive safety culture and drive continuous improvement in occupational health, safety, and environmental performance.<br>Requirements:Bachelors' Degree with NEBOSH / IOSH Certification, OSHAD and Level 6 Certification Minimum 10 years of UAE experience in high-rise building construction projects. Knowledge in DM COP, DDA Regulations, NFPA Standards, UAE construction federal Knowledge in potentially Hazardous materials and Practices Previous experience with EMAAR<br>What We Offer:Attractive salary package (AED 13,000 – 18,000) Career growth and long-term opportunities Professional and dynamic work environment

Learning & Development Manager Role Description Lead the development and execution of learning and development strategies that enhance employee capabilities, leadership effectiveness, and organizational performance. Assess training needs, identify skill gaps, and design comprehensive learning programs, workshops, and development initiatives aligned with business objectives and workforce requirements. Collaborate with business leaders and cross-functional stakeholders to implement learning solutions that support talent development, succession planning, employee engagement, and organizational growth. Monitor training effectiveness through performance metrics, assessments, and feedback analysis to ensure measurable outcomes and continuous improvement. Drive leadership development, knowledge management, career development, and organizational learning initiatives that foster a culture of continuous learning, innovation, and high performance. Manage learning budgets, training resources, and development programs to maximize employee growth and organizational capability. Qualifications Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, Education, Management, or a related field. Strong leadership, communication, facilitation, and stakeholder management abilities with exceptional organizational and problem-solving skills. Advanced knowledge of learning and development methodologies, instructional design principles, adult learning theories, training needs analysis, and talent development frameworks. Proficiency in learning management systems (LMS), training platforms, reporting tools, and performance measurement systems. Excellent presentation, coaching, mentoring, and program management skills with the ability to engage and develop employees across all organizational levels. Strong project management capabilities with experience leading training programs, workforce development initiatives, and organizational change efforts. Knowledge of leadership development, competency frameworks, performance management, succession planning, employee engagement, and organizational effectiveness is highly advantageous.

Supply Chain Manager Role Description Lead and manage end-to-end supply chain operations, including procurement, inventory management, logistics, warehousing, demand planning, and distribution to ensure efficient, cost-effective, and reliable business operations. Develop and implement supply chain strategies that optimize inventory levels, improve supplier performance, reduce operational costs, and enhance customer satisfaction. Monitor supply chain performance metrics, analyze operational data, and identify opportunities to improve efficiency, productivity, and overall supply chain effectiveness. Collaborate with suppliers, vendors, manufacturing teams, logistics providers, and internal stakeholders to ensure seamless coordination and alignment with business objectives. Manage supply chain risks, ensure regulatory compliance, and drive continuous improvement initiatives that strengthen operational resilience, scalability, and long-term business growth. Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Industrial Engineering, Economics, or a related field. Strong leadership, analytical, and problem-solving abilities with exceptional attention to detail. Advanced knowledge of procurement, inventory control, demand forecasting, logistics management, supplier relationship management, and supply chain optimization methodologies. Proficiency in ERP systems, supply chain management software, data analysis tools, and reporting platforms. Excellent communication, negotiation, and stakeholder management skills with the ability to collaborate effectively across internal teams and external partners. Strong organizational and decision-making capabilities with experience managing complex supply chain operations, vendor relationships, budgets, and multiple priorities. Knowledge of Lean operations, risk management, continuous improvement frameworks, global supply chain practices, and regulatory compliance requirements is highly advantageous.

Supply Chain Manager Role Description Lead and manage end-to-end supply chain operations, including procurement, inventory management, logistics, warehousing, demand planning, and distribution to ensure efficient, cost-effective, and reliable business operations. Develop and implement supply chain strategies that optimize inventory levels, improve supplier performance, reduce operational costs, and enhance customer satisfaction. Monitor supply chain performance metrics, analyze operational data, and identify opportunities to improve efficiency, productivity, and overall supply chain effectiveness. Collaborate with suppliers, vendors, manufacturing teams, logistics providers, and internal stakeholders to ensure seamless coordination and alignment with business objectives. Manage supply chain risks, ensure regulatory compliance, and drive continuous improvement initiatives that strengthen operational resilience, scalability, and long-term business growth. Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Industrial Engineering, Economics, or a related field. Strong leadership, analytical, and problem-solving abilities with exceptional attention to detail. Advanced knowledge of procurement, inventory control, demand forecasting, logistics management, supplier relationship management, and supply chain optimization methodologies. Proficiency in ERP systems, supply chain management software, data analysis tools, and reporting platforms. Excellent communication, negotiation, and stakeholder management skills with the ability to collaborate effectively across internal teams and external partners. Strong organizational and decision-making capabilities with experience managing complex supply chain operations, vendor relationships, budgets, and multiple priorities. Knowledge of Lean operations, risk management, continuous improvement frameworks, global supply chain practices, and regulatory compliance requirements is highly advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Summary:<br>BK Gulf LLC is looking to recruit Operations Manager - CSA, who will be responsible for overseeing and managing the day-to-day operations of our Data Center &amp; MEP projects related to civil, structural, and architectural works.<br>Job Responsibility:<br>- Coordinate and manage all aspects of CSA operations, including planning, scheduling, budgeting, and resource allocation.<br>- Ensure compliance with industry standards, regulations, and safety protocols.<br>- Supervise a team of engineers, supervisors, and technicians to ensure smooth project execution.<br>- Review project designs, drawings, and specifications to ensure accuracy and feasibility.<br>- Monitor project progress, budget, and quality to ensure timely completion within scope.<br>- Collaborate with clients, contractors, and vendors to address project requirements and concerns.<br>Candidate Requirements:<br>- UAE/MOFA attested Bachelor's degree in Civil Engineering, Architecture, or related field; Master's degree is a plus.<br>- Proven experience in managing CSA operations in the construction industry.<br>- Strong knowledge of construction methods, materials, and techniques.<br>- Excellent leadership and communication skills.<br>- Ability to work under pressure and meet tight deadlines.<br>- Certification in project management is preferred.</p><br><br><br><p>1. Strong leadership and management skills<br>2. Excellent communication and interpersonal abilities<br>3. In-depth knowledge of civil, structural, and architectural engineering principles<br>4. Proficiency in project management tools and software<br>5. Ability to analyze complex data and make informed decisions<br>6. Experience in budgeting, cost control, and resource allocation<br>7. Strong problem-solving and decision-making skills<br>8. Knowledge of construction regulations and safety standards<br>9. Ability to coordinate and collaborate with cross-functional teams<br>10. Strong organizational skills and attention to detail</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly motivated and strategic Content Ecosystem Operation Manager to join our TikTok LIVE MENA team. In this role, you will focus on building and optimizing content strategies for agency partners across overseas live streaming markets. You will play a key role in identifying content trends, improving live content quality, scaling successful content frameworks, and enabling agencies to strengthen their live streaming capabilities. This role is ideal for someone who understands the live streaming ecosystem, has strong content strategy instincts, and is passionate about driving growth through localized, data-informed content operations. Responsibilities: - Responsible for in-depth analysis of the local content ecosystem to drive local content growth. - Drive initiatives to improve content quality and audience engagement from the perspective of the content operation based on the global and regional strategies. - Work with T&amp;S and other functions to help inform/jointly develop community safety strategies and monitor safety risks in the content community. - Monitor in-app short video content, position content style problems and cooperate with Algo, PM and T&amp;S to collaborate on solutions. - Observe local/international real-time events with emergency preparedness capacities. Minimum Qualifications: - Bachelor's degree or above. - Familiar with local internet market and local culture and trends. - Safety-related work experience and operational data analysis capabilities. - Good teamwork awareness and communication skills. - Fluent in both English and Arabic to collaborate with local and global stakeholders. Preferred Qualification: - Preferably with vertical operation experience of music, games or other content.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>We are supporting our client in the search for an experienced Supply Chain Manager to lead end-to-end supply chain operations across the UAE and Qatar. In this role, you will drive procurement, inventory, and logistics strategies to ensure efficient project delivery, cost optimization, and operational excellence within the elevator and escalator business.</b></p><p><b> </b></p><p><b> </b></p><p><b>? What You’ll Do:</b></p><p><b>• Lead procurement, inventory, and logistics operations</b></p><p><b>• Optimize costs and improve supply chain performance</b></p><p><b>• Ensure timely delivery for installation and modernization projects</b></p><p><b>• Collaborate with cross-functional teams and external partners</b></p><p><b>• Drive continuous improvement and lead high-performing teams</b></p><p><b> </b></p><p><b> </b></p><p><br></p><p><b> </b></p><p><b> </b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>? What We’re Looking For:</b></p><p><b>• 10+ years supply chain experience in complex engineered products, including manufacturing, sourcing, and global logistics.</b></p><p><b>•&nbsp;Track record of driving resilience, sustainability, and safety-first supply chains, aligned to client quality, compliance, and customer uptime standards.</b></p><p><b>•&nbsp;Bachelor’s degree in supply chain management, Logistics, Industrial/Mechanical Engineering, or Business Administration; MBA or MSc in Supply Chain/Operations preferred.</b></p><p><b>• Professional certifications such as APICS/ASCM (CPIM, CSCP), CIPS, Lean Six Sigma, or PMP strongly valued.</b></p><p><b>• Strong expertise in SAP-driven planning, supplier localization, cost optimization, and service-level excellence across multi-country operations.</b></p><p><b> • We are looking for candidates with experience in the construction or engineering industry, ideally with a background in logistics and project management.</b></p><p><b>&nbsp;</b></p><p><b>? Be part of a global leader with a legacy of innovation, where people, passion, and performance drive success.</b></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>The HR Transformation Manager will drive end-to-end HR transformation initiatives across UAE, Qatar, Kuwait, Oman, and Bahrain. You will leverage digital technologies, optimized processes, and robust change management to deliver a future-ready HR operating model that supports business objectives and enhances employee experience.</p><br><strong>Responsibilities:</strong><br><ul><li>Lead and execute HR digital transformation initiatives, including technology selection, configuration, and deployment</li><li>Redesign and implement HR operating models to improve efficiency and agility</li><li>Optimize HR processes through automation, data analytics, and best practices</li><li>Develop and implement workforce planning strategies aligned with organizational goals</li><li>Oversee HRIS implementation projects, ensuring seamless integration and data integrity</li><li>Design and lead change management programs to ensure stakeholder engagement and adoption</li><li>Collaborate with regional business leaders, HR centers of excellence, and external vendors</li><li>Monitor transformation metrics, prepare reports, and recommend continuous improvements</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>8–15 years of progressive HR transformation experience in large organizations</li><li>Proven expertise in HR Digital Transformation, including emerging technologies</li><li>Strong background in Operating Model Redesign across multiple markets</li><li>Demonstrated success in Process Optimization and automation</li><li>Solid experience in Workforce Planning methodologies and tools</li><li>Hands-on experience with HRIS Implementation (e.g., SAP SuccessFactors, Workday, Oracle HCM)</li><li>Demonstrated Change Management skills with stakeholder management</li><li>Exceptional project management, communication, and presentation skills</li><li>Bachelor’s degree in HR, Business Administration, or related field</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Experience working in MENA region (UAE, Qatar, Kuwait, Oman, Bahrain)</li><li>PMP, PRINCE2, or Agile certification</li><li>HRIS vendor certifications (SuccessFactors, Workday, Oracle HCM)</li><li>Master’s degree in HR, Organizational Development, or MBA</li><li>Familiarity with local labor laws and regulatory requirements</li><li>Multilingual proficiency (Arabic and English)</li></ul><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><br><p>We are seeking a proactive and experienced Mid-Level IT Project Manager in Sharjah to lead and coordinate IT and digital transformation projects. The ideal candidate will manage project execution, stakeholder communication, timelines, risks, vendors, and delivery quality while ensuring alignment with business objectives and client expectations.</p><br><p>The role requires strong project coordination skills, hands-on follow-up, and the ability to work within multicultural environments and fast-paced customer engagements.</p><br><p><b>Key Responsibilities</b></p><br><ul><li><p>Manage end-to-end delivery of IT projects from initiation to closure.</p><br></li><li><p>Prepare and maintain project plans, schedules, RAID logs, and status reports.</p><br></li><li><p>Coordinate internal teams, subcontractors, vendors, and client stakeholders.</p><br></li><li><p>Monitor project scope, budget, timelines, and resource allocation.</p><br></li><li><p>Conduct regular project meetings and prepare meeting minutes/action trackers.</p><br></li><li><p>Identify project risks, issues, and dependencies and drive mitigation plans.</p><br></li><li><p>Ensure compliance with project governance, processes, and quality standards.</p><br></li><li><p>Support change request management and impact assessments.</p><br></li><li><p>Track project deliverables and ensure timely execution.</p><br></li><li><p>Communicate project progress and escalations to management and clients.</p><br></li><li><p>Support procurement, technical coordination, UAT, testing, and handover activities.</p><br></li><li><p>Ensure proper project documentation and reporting.</p><br></li></ul><p><b>Requirements:</b></p><br><ul><li><p>Experience managing medium-scale IT infrastructure, software, systems integration, or smart technology projects.</p><br></li><li><p>Familiarity with project management methodologies (Waterfall / Agile / Hybrid).</p><br></li><li><p>Strong understanding of project lifecycle and stakeholder management.</p><br></li><li><p>Excellent communication and reporting skills.</p><br></li><li><p>Strong organizational and multitasking abilities.</p><br></li><li><p>Experience working with government entities</p><br></li><li><p>PMP or &nbsp;PRINCE2 certification.</p><br></li><li><p>Vendor and subcontractor management experience.</p><br></li><li><p>Familiarity with MS Project.</p><br></li><li><p>Strong communication in English (Arabic is a plus)</p><br></li><li><p>Flexiblility to work with multiple time zones in Europe and US</p><br></li><li><p>Valid UAE driving license and access to a personal vehicle</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda&nbsp;</span></p><br><br> <p><strong><span>Business</span></strong></p><br><br> <p><strong><span>Acquisition &amp; Sales Management</span></strong><br><span>• &nbsp; &nbsp;Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.&nbsp;</span><br><span>• &nbsp; &nbsp;Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• &nbsp; &nbsp;Update &amp; maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• &nbsp; &nbsp;Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• &nbsp; &nbsp;Activation of dormant accounts.</span><br><span>• &nbsp; &nbsp;Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <p><strong><span>Customer Relationship Building</span></strong><br><span>• &nbsp; &nbsp;Build and deepen relationships with existing Priority Customers&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• &nbsp; &nbsp;Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• &nbsp; &nbsp;Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in other places.</span><br><span>• &nbsp; &nbsp;Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Ensure compliance of laid down process and procedures.</span><br><span>• &nbsp; &nbsp;Facilitate and Implement work process improvements.</span><br><span>• &nbsp; &nbsp;To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People &amp; Talent</strong>&nbsp;</span><br><span>• &nbsp; &nbsp;Lead through example and build the appropriate culture and values. &nbsp;Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• &nbsp; &nbsp;Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• &nbsp; &nbsp;Responsibility to review team structure/capacity plans.</span><br><span>• &nbsp; &nbsp;Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <p><strong><span>Risk Management</span></strong><br><span>• &nbsp; &nbsp;Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• &nbsp; &nbsp;Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• &nbsp; &nbsp;Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• &nbsp; &nbsp;Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance&nbsp;</span></strong></p><br><br> <p><span>• &nbsp; &nbsp;To be able to detect any suspicious transactions, Money laundering, forgeries etc&nbsp;</span><br><span>• &nbsp; &nbsp;Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure all GPS standards are followed and adhered.</span></p><br><br> <p><strong><span>Regulatory &amp; Business Conduct&nbsp;</span></strong><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br> <p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• &nbsp; &nbsp;Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• &nbsp; &nbsp;Customer Service Manager - WM - for Product services to the customers</span><br><span>• &nbsp; &nbsp;Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Branch Managers - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• &nbsp; &nbsp;Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• &nbsp; &nbsp;Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br> <p><strong><span>Other Responsibilities</span></strong><br><span>• &nbsp; &nbsp;Ability to maintain a highly decent professional environment in the Priority Centre.&nbsp;<br>• &nbsp; &nbsp;Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct&nbsp;</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Spot Opportunities</span><br><span>• &nbsp; &nbsp;Solve Problems</span><br><span>• &nbsp; &nbsp;Take the Lead</span><br><span>• &nbsp; &nbsp;Build Resilience&nbsp;</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;University Graduate.</span><br><span>• &nbsp; &nbsp;Relevant experience in relationship management.</span><br><span>• &nbsp; &nbsp;Experience in handling all Banking Customer Services &amp; Investment Products.</span><br><span>• &nbsp; &nbsp;Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• &nbsp; &nbsp;Networking ability to manage interdepartmental deliverables.</span><br><span>• &nbsp; &nbsp;Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• &nbsp; &nbsp;Proficiency in Computers.</span><br><span>• &nbsp; &nbsp;Adapting to multi-cultural environment.</span><br><span>• &nbsp; &nbsp;Good knowledge of banking practises and regulations.</span><br><span>• &nbsp; &nbsp;Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br> <p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br> <p><span>Together we:</span></p><br><br> <ul> <li><span><strong>Do the right thing</strong>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li> <li><span><strong>Never settle,</strong>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li> <li><span><strong>Are better together,</strong>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li> </ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><strong>Core bank funding for retirement savings, medical and life insurance,</strong>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><strong>Time-off</strong>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><strong>Flexible working</strong>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><strong>Proactive wellbeing support</strong>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><strong>A continuous learning culture</strong>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><strong>Being part of an inclusive and values driven organisation,</strong>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Technical Manager – Fit-Out is responsible for technical leadership, design coordination, and of interior fit-out projects, ensuring all drawings, specifications, materials, and details are coordinated, compliant, and build-able within project constraints. Design &amp; Technical Management Manage and coordinate shop drawings, design development, and technical submissions for fitout works. Review architectural, ID, MEP, and specialist drawings to ensure coordination and construct-ability. Ensure compliance with contract requirements, authority regulations, codes, and consultant standards. Lead design coordination meetings and resolve technical clashes. Shop Drawings &amp; Submittals Oversee preparation and review of shop drawings, material submittals, samples, mock-ups, and prototypes. Ensure timely approvals in line with project schedules. Coordinate with planning and procurement teams to avoid technical delays. Propose value engineering solutions without compromising design intent or quality. Identify construction risks early and recommend mitigation measures. Optimize details for cost, time, and quality efficiency. Authority &amp; Consultant Coordination Liaise with consultants, clients, and authorities for technical approvals. Ensure all technical documents comply with local authority and fire/life safety requirements. Support authority inspections where technical input is required. Site Technical Support Provide technical guidance to site teams, subcontractors, and suppliers. Resolve site technical issues, RFIs, and discrepancies. Support quality control during execution and inspections. Handover &amp; Close-Out Ensure technical documentation is complete for as-built drawings and O&amp;M manuals. Support project handover and DLP technical issues Requirements • Bachelor’s Degree in Architecture, Interior Design, or Engineering. • +20 years of experience in interior fit-out projects. • Strong UAE experience with consultant-led, fast-track projects. • Proven experience in high-end commercial, hospitality, retail, or residential fit-out. Benefits Family Benefits</p> </div>

<p>The Senior Project Manager — Connections (MEP) is responsible for planning, coordinating, and managing fall utility and infrastructure connections related to MEP systems for development projects. The role ensures timely acquisition, approval, execution, and commissioning of utility connections, including electricity, water, sewerage, drainage, telecommunications, gas, and district cooling services, while coordinating with authorities, consultants, contractors, and internal stakeholders. Key Responsibilities: • Lead and manage all utility connection activities for multiple projects from design stage through project handover. • Liaise with relevant authorities and service providers to obtain approvals, NOCs, permits, and utility| connection agreements. • Coordinate with MEP consultants, contractors, and utility agencies to ensure compliance with authority requirements. • Monitor project schedules and ensure utility connections are delivered in line with project milestones. • Review MEP designs and infrastructure requirements to ensure compatibility with utility providers’ standards, • Manage utility application submissions, technical approvals, inspections, and commissioning processes. • Identify potential risks related to utility connections and develop mitigation plans. • Coordinate with development, construction, design, procurement, and finance teams regarding utility requirements and costs. • Track budgets associated with utility connections and infrastructure works. • Attend meetings with utility authorities, consultants, contractors, and stakeholders. • Ensure all documentation, permits, approvals, and records are properly maintained. • Prepare periodic progress reports and provide updates to senior management. • Support project handover activities and ensure successful commissioning of all utility services.</p><p>• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related Engineering discipline. • Master's Degree or Project Management certification (PMP) is an advantage. • Professional engineering registration is preferred • Minimum of 7 years of experience in MEP project management. • Minimum 4 years in a senior management role handling utility and infrastructure connections. • Strong experience with utility authorities and service providers in the UAE.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Senior Business Development Manager – Corporate</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a Senior Business Development Manager handling Corporate segment, you will lead and expand the hotel’s corporate business portfolio to drive room nights, corporate partnerships, and overall revenue growth. You will develop and maintain strong relationships with local and international corporate clients, multinational companies, travel management companies, and key business partners. You will also ensure all commercial activities align with the hotel’s luxury brand standards and strategic business objectives.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Identify, develop, and manage corporate accounts to achieve revenue and business targets.</span></li> <li><span>Build and maintain strong relationships with key corporate decision-makers, travel managers, and procurement teams.</span></li> <li><span>Negotiate corporate contracts, rates, and commercial agreements in line with hotel policies and revenue strategies.</span></li> <li><span>Drive new business opportunities through proactive sales activities, networking, and market engagement.</span></li> <li><span>Monitor corporate business performance, market trends, and competitor activity within the UAE and regional markets.</span></li> <li><span>Prepare sales reports, forecasts, account plans, and represent the hotel at corporate events, networking forums, and industry functions.</span></li> <li><span>Collaborate closely with Revenue, Marketing, Reservations, and Operations teams to maximize business opportunities and guest satisfaction.</span></li> <li><span>Develop strategic account management plans to grow long-term partnerships and repeat business.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Strong understanding of the UAE corporate market, business trends, and hospitality sales environment.</span></li> <li><span>Excellent negotiation, relationship management, and stakeholder engagement skills.</span></li> <li><span>Proven ability to manage corporate contracts, RFPs, and long-term commercial partnerships.</span></li> <li><span>Analytical and strategic thinking ability to identify growth opportunities within the corporate segment.</span></li> <li><span>Results-driven mindset with the ability to achieve and exceed revenue targets.</span></li> <li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li> <li><span>Professional certifications in Sales, Revenue Management, or Marketing will be an added advantage.</span></li> <li><span>Minimum of 5 years of progressive experience in the hospitality industry, with strong exposure to corporate sales and business development.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic HR Manager to join our innovative IT Services team in Dubai, UAE and WFH across GCC . This is an exciting opportunity for a passionate HR professional who thrives in a fast-paced environment and is eager to contribute to our organizational growth. As an HR Manager, you will play a pivotal role in shaping our company culture, driving employee engagement, and implementing strategic HR initiatives that align with our business objectives. Your expertise will be crucial in fostering a positive workplace atmosphere where talent can flourish.</p><p>In this role, you will have the chance to influence the development of our HR policies and practices, ensuring they reflect the values and vision of our organization. We believe in continuous learning and development, which is why you will have access to various training programs and career advancement opportunities. You will collaborate closely with leadership to identify talent needs and create effective recruitment strategies that attract top-tier professionals. Our team culture is built on collaboration, innovation, and mutual respect, making it an ideal environment for you to grow professionally.</p><p>As a key member of our HR team, you will also be involved in performance management, employee relations, and compliance with labor laws. Your contributions will not only enhance the employee experience but also drive the overall success of our organization. We are committed to investing in our employees, providing you with the tools and resources necessary to excel in your career. Join us in making a significant impact within our organization and the IT services industry.</p><ol><li><b>Responsibilities:</b>Develop and implement HR strategies aligned with the overall business goals, ensuring the effective management of human resources to enhance organizational performance.</li><li>Oversee the recruitment process, including job postings, resume screening, interviewing, and onboarding, to attract and retain top talent in the competitive IT sector.</li><li>Manage employee relations by addressing workplace issues, conducting investigations, and facilitating conflict resolution to maintain a harmonious work environment.</li><li>Design and deliver training programs that promote professional development and skill enhancement, ensuring employees are equipped to meet evolving business needs.</li><li>Administer performance management systems, providing guidance to managers on performance evaluations and feedback mechanisms to foster employee growth.</li><li>Ensure compliance with labor laws and regulations, conducting regular audits to mitigate legal risks and uphold ethical standards within the organization.</li><li>Analyze HR metrics and data to identify trends, inform decision-making, and develop targeted initiatives that improve employee satisfaction and retention.</li><li>Collaborate with departmental leaders to identify workforce planning needs and develop succession plans that ensure continuity and growth within the company.</li><li>Promote a positive company culture through employee engagement initiatives, recognition programs, and team-building activities that enhance morale and productivity.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong knowledge of HR policies, procedures, and best practices is essential for effective management of human resources.</li><li>Excellent communication skills are crucial for building relationships and resolving conflicts within the organization.</li><li>Proficiency in HR software and tools is necessary for efficient management of HR functions and data analysis.</li><li>Experience in performance management systems is important for guiding employee evaluations and development.</li><li>Understanding of labor laws and compliance is vital to mitigate legal risks and ensure ethical practices.</li><li>Analytical skills are required to interpret HR metrics and drive data-informed decision-making.</li><li>Leadership abilities are essential for influencing cross-functional teams and fostering a culture of collaboration.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Senior Business Development Manager – Corporate</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a Senior Business Development Manager handling Corporate segment, you will lead and expand the hotel’s corporate business portfolio to drive room nights, corporate partnerships, and overall revenue growth. You will develop and maintain strong relationships with local and international corporate clients, multinational companies, travel management companies, and key business partners. You will also ensure all commercial activities align with the hotel’s luxury brand standards and strategic business objectives.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Identify, develop, and manage corporate accounts to achieve revenue and business targets.</span></li> <li><span>Build and maintain strong relationships with key corporate decision-makers, travel managers, and procurement teams.</span></li> <li><span>Negotiate corporate contracts, rates, and commercial agreements in line with hotel policies and revenue strategies.</span></li> <li><span>Drive new business opportunities through proactive sales activities, networking, and market engagement.</span></li> <li><span>Monitor corporate business performance, market trends, and competitor activity within the UAE and regional markets.</span></li> <li><span>Prepare sales reports, forecasts, account plans, and represent the hotel at corporate events, networking forums, and industry functions.</span></li> <li><span>Collaborate closely with Revenue, Marketing, Reservations, and Operations teams to maximize business opportunities and guest satisfaction.</span></li> <li><span>Develop strategic account management plans to grow long-term partnerships and repeat business.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Strong understanding of the UAE corporate market, business trends, and hospitality sales environment.</span></li> <li><span>Excellent negotiation, relationship management, and stakeholder engagement skills.</span></li> <li><span>Proven ability to manage corporate contracts, RFPs, and long-term commercial partnerships.</span></li> <li><span>Analytical and strategic thinking ability to identify growth opportunities within the corporate segment.</span></li> <li><span>Results-driven mindset with the ability to achieve and exceed revenue targets.</span></li> <li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li> <li><span>Professional certifications in Sales, Revenue Management, or Marketing will be an added advantage.</span></li> <li><span>Minimum of 5 years of progressive experience in the hospitality industry, with strong exposure to corporate sales and business development.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

Job Summary<br><br>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach. The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements. The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments. This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.<br><br>Key Responsibilities<br><br>Strategy<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Business<br><br>Acquisition & Sales Management<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations. Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Customer Relationship Building<br><br>Build and deepen relationships with existing Priority Customers. Build and deepen relationships with Premium Banking customers to support future Priority qualification. Effectively meeting customer expectations and handling/reduction of customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank. Conduct regular customer reviews through telephone, video and digital engagement channels. Develop long-term customer relationships through consistent and proactive engagement. Support customer retention and relationship growth across both Premium and Priority Banking portfolios. Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.<br><br>Processes<br><br>Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on Customer Data Confidentiality. Ensure all customer interactions are accurately documented within approved Bank systems. Maintain quality customer engagement standards across all virtual communication channels. Execute customer contact activities in line with the Contact Management Plan and applicable service standards.<br><br>People & Talent<br><br>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibly delegate work to staff, providing coaching and support where required. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Participate actively in learning, certification and development programmes. Support the development of UAE National talent and contribute positively to the ARM talent pipeline.<br><br>Risk Management<br><br>Ensure KYC/AML updates, proper zero error documentation. Updating the C-Manager, adhering to the Contact Management Plan. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards. Maintain accurate records of customer conversations, recommendations and engagement activities.<br><br>Governance <br><br>To be able to detect any suspicious transactions, Money laundering, forgeries etc. Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.<br><br>Regulatory & Business Conduct<br><br>Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Ensure fair customer outcomes through all customer interactions and recommendations. Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.<br><br>Key stakeholders<br><br>Internal<br><br>Product Manager – Priority Banking – for Launch and implementation of product campaigns. Customer Service Manager – WM – for Product services to the customers. Unit Heads – Treasury – Implementation of sales strategies. Branch Managers – Implementation of sales strategies. Marketing Manager – WM – Coordinate marketing and research activities. Country Money Laundering Prevention Officer. Assistant Relationship Managers. Associate Relationship Managers. Senior Associate Relationship Managers. Team Leaders. Priority Banking and Wealth Management teams.<br><br>External<br><br>Existing and Prospective Customers – for Acquisition and retention of business. Premium Banking Customers. Priority Banking Customers.<br><br>Other Responsibilities<br><br>Ability to maintain a highly decent professional environment within the Priority Centre. Educate Clients on using of other delivery channels. Conduct structured outbound customer engagement activities on a daily basis. Support customer servicing, acquisition, retention and portfolio growth through virtual engagement. Support qualification of Premium Banking customers into Priority Banking. Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact. Act as an ambassador of the Priority Banking proposition through every customer interaction.<br><br>Skills And Experience<br><br>Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience<br><br>Qualifications<br><br>University Graduate. Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services. Experience in handling all Banking Customer Services & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes. Excellent telephone-based relationship management and customer engagement skills. Networking ability to manage interdepartmental deliverables. Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community. Proficiency in Computers. Proficiency in CRM, customer engagement and digital communication platforms. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice. Strong understanding of Premium and Priority Banking customer propositions. UAE National preferred. Arabic language capability preferred.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.