Automation Jobs
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<br><br>This role requires far more than UI design. You will partner closely with Business and Engineering teams to understand user problems, shape product strategy, and create thoughtful end-to-end experiences that solve real business challenges. You'll work across the full design lifecycle, from concept and discovery through to production ready implementation.<br><br>Client Details<br><br>Technology driven organisation in Abu Dhabi at the forefront of building sophisticated digital products. With a strong focus on innovation, the organisation is investing heavily in creating world class user experiences across a portfolio of complex platforms used by professional users.<br><br>Description<br>Partner with Product, Engineering, and business stakeholders to define and deliver exceptional user experiences.Design intuitive and scalable user journeys for complex enterprise and financial technology platforms.Create wireframes, user flows, prototypes, and high-fidelity designs to communicate product concepts and solutions.Lead UX thinking across product initiatives, helping teams identify the right problems to solve.Contribute to and evolve a robust design system, ensuring consistency and scalability across products.Conduct user research, usability testing, and customer interviews to validate design decisions.Transform user insights and product data into actionable design improvements.Collaborate closely with engineering teams to ensure designs are feasible, scalable, and effectively translated into production environments.Design experiences that leverage automation and artificial intelligence to improve user outcomes and efficiency.Advocate for user-centred design principles while balancing business and technical requirements.Stay informed on emerging design methodologies, AI trends, and best practices within enterprise product development.<br><br><br>Profile<br>Minimum of 10 years of overall tenure and proven experience as a Senior Product Designer or Product Designer working on complex web based products, ideally B2B products.Strong portfolio demonstrating end-to-end product thinking, UX strategy, interaction design, and visual design capabilities.Experience designing enterprise, SaaS, financial services, fintech, research, data, analytics, or workflow driven platforms.Strong systems thinking approach with the ability to design scalable experiences across multiple products and workflows.Demonstrated ability to collaborate effectively with Product Managers, Engineers, and senior stakeholders.Excellent problem solving skills with the ability to simplify complex user challenges.Experience creating and maintaining design systems and component libraries.Strong understanding of user research, usability testing, accessibility, and data-driven design methodologies.Comfortable working in fast-paced, high-performance environments with a strong sense of ownership.Experience designing AI-enabled products or integrating AI capabilities into user experiences is highly desirable.Solid understanding of how design translates into front-end development and production environments.Familiarity with modern product development processes and agile delivery practices.Advanced proficiency in Figma and other modern design and prototyping tools.<br><br><br>Job Offer<br>Exposure to highly complex and meaningful design challenges at enterprise scale.The opportunity to influence product strategy and shape the future user experience of market-leading platforms.<br><br>
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<h2 class="h5">Job description</h2>
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Job Summary: <br>
<p>One of our clients in Abu Dhabi is looking for Technician MEP, LV & ELV Technician. The MEP, LV & ELV Technician will be responsible for the testing, configuration, commissioning, and maintenance of critical building infrastructure. This role ensures the flawless integration, operation, and safety of Mechanical, Electrical, and Plumbing (MEP) systems—including power distribution and emergency backup—alongside Building Management Systems (BMS), Access Control Systems (ACS), and CCTV surveillance. The role will also include the design of preventative maintenance tasks and execution and supervision of these maintenance activities at multiple sites around the country.</p><br><br> Key Responsibilities: <br>
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<li><strong>MEP, Power Distribution & Generation</strong></li><li>• Install, test, and commission MEP systems per approved construction drawings and project specifications.<br>• Operate, maintain, and troubleshoot LV Switchgear components, including Air Circuit Breakers (ACBs), Molded Case Circuit Breakers (MCCBs), busbars, and protection relays.<br>• Perform routine testing, load bank testing, and preventative maintenance on diesel generators and Automatic Transfer Switches (ATS), Synchronization and Cyclic Duty Changeover Panels etc.<br>• Troubleshoot, wire, and modify electrical control panels (such as fuel control panels, starter panels, HVAC control panels, and distribution boards).<br>• Execute Planned Preventive Maintenance (PPM) across plumbing, electrical circuits, and mechanical units (e.g., HVAC, pumps, generators).<br>• Interpret complex schematics, wiring diagrams, and blueprints.</li><li><strong>Building Management Systems (BMS)</strong><br>• Configure and commission BMS hardware and software for optimal energy efficiency, building management and climate control.<br>• Integrate MEP equipment and electrical panels into the BMS network to ensure centralized monitoring and control.<br>• Troubleshoot system communication faults, sensor calibrations, and automation sequences.<br><strong>Access Control Systems (ACS) & CCTV Surveillance</strong><br>• Install, configure, and commission IP-based CCTV cameras, NVRs/DVRs, and video management software.<br>• Program and test Access Control panels, card readers, biometrics, and electronic door locks.<br>• Perform routine diagnostics, software updates, and hardware repairs and maintenance to ensure physical security systems remain fully operational.</li>
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<br> Requirements: <br>
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<li>• Education: Diploma or Industrial Training Institute (ITI) certification in Electrical, Mechanical, or Electronics Engineering.</li>
<li>• Experience: Minimum of 3–5 years of hands-on experience in MEP installation, power distribution (LV panels/generators), and Low Voltage (LV) systems.</li>
<li>• Regulatory Compliance: Deep working knowledge of DEWA Regulations for Electrical Installations and/or Abu Dhabi Department of Energy (DoE/ADDC) Electricity Wiring Regulations.<strong>Certifications (Highly Preferred):</strong></li>
<li>o OEM Certifications from major manufacturers for BMS, ACS, and CCTV platforms (e.g., Honeywell, Schneider Electric, Siemens, Bosch, Hanwha Vision, Hikvision, or similar).</li>
<li> o Valid ADQCC (Abu Dhabi Quality and Conformity Council) certificate for electricians/technicians or a track record of passing DEWA technical exams is a major advantage.</li>
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<h2 class="h5">Job description</h2>
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<p><strong>About Us</strong></p><br><p>Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.&nbsp;</p><br><p><strong>About the role</strong></p><br><p>Tamara is seeking a Jr CRM Specialist to own the end-to-end design, execution, and optimization of highly complex lifecycle campaigns. You’ll bring deep technical expertise, ensuring our CRM flows are automated, scalable, and personalized, while serving as the go-to CRM expert for the business. This role reports to the CRM Manager.&nbsp;</p><br><p><strong>What you’ll do:</strong></p><br><ul><li><strong>Lifecycle Campaign Architecture</strong> – Lead the design and implementation of multi-channel customer journeys (email, push, in-app, SMS) with advanced segmentation, personalization, and automation.</li><li><strong>Complex CRM Logic Implementation</strong> – Expertly configure and maintain advanced CRM logic using dynamic content, Liquid logic, webhooks, and connected content to deliver hyper-personalized experiences.</li><li><strong>Own Strategic Projects</strong> – Define and drive the CRM strategy for key initiatives such as customer lifecycle management and product adoption, ensuring measurable impact on engagement and retention.</li><li><strong>Technical Execution</strong> – Manage complex CRM workflows, integrations, and troubleshooting.</li><li><strong>Data-Driven Optimization</strong> – Analyze campaign performance and user behavior to continually refine targeting, content, and triggers.</li><li><strong>Stakeholder Collaboration</strong> – Partner with product, data, engineering, and marketing teams to ensure CRM initiatives align with business goals.</li><li><strong>Platform Expertise</strong> – Serve as the internal subject-matter expert on CRM tools, ensuring best practices in template design, deliverability, and compliance.<br></li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>2+ years of hands-on CRM experience in fast-paced B2C environments is a must; experience in fintech is highly preferable</li><li>A proven track record in building and managing complex automated campaigns in enterprise-level CRM platforms (e.g.,,Braze, CleverTap, Iterable) is a must.</li><li>Proven expertise in implementing advanced CRM logic — including Liquid scripting, dynamic content, webhooks, and connected content.</li><li>Strong understanding of customer segmentation, lifecycle marketing, and data flows.</li><li>Comfortable working with data (SQL, analytics dashboards, A/B testing).</li><li>Familiarity with HTML/CSS for email development is a plus.</li><li>Excellent communication skills, with the ability to translate technical concepts into business insights.</li><li>Strong problem-solving skills and attention to detail.</li></ul> </div>
<p>Experienced Network Engineer to design, implement, manage, and support enterprise network infrastructure across both on-premises datacenters and the Microsoft Azure cloud environment. The candidate will be responsible for maintaining network security, connectivity, wireless network solutions performance, and availability while supporting hybrid cloud deployments and business-critical applications.</p><br><br><p>KEY RESPONSIBILITIES AND ACCOUNTABILITIES:</p><p><strong>On-Premises Network Management</strong></p><ul><li><p>Design, deploy, and maintain LAN, WAN, WLAN, and datacentre network infrastructure.</p></li><li><p>Configure and manage routers, switches, firewalls, load balancers, and VPN solutions.</p></li><li><p>Monitor network performance, troubleshoot connectivity issues, and ensure high availability.</p></li><li><p>Implement network security policies, access controls, and segmentation.</p></li><li><p>Manage network documentation, IP addressing schemes, and topology diagrams.</p></li><li><p>Support disaster recovery and business continuity initiatives</p></li></ul><p><strong>Azure Cloud Networking</strong></p><ul><li><p>Design and manage Azure Virtual Networks (VNets), Subnets, NSGs, Route Tables, and DNS</p></li><li><p>Configure and support Azure VPN Gateway, ExpressRoute, Azure Firewall, and Load Balancers.</p></li><li><p>Implement hybrid connectivity between on-premises infrastructure and Azure.</p></li><li><p>Monitor and optimize Azure network performance, security, and costs.</p></li><li><p>Support cloud migration projects and infrastructure modernization initiatives.</p></li><li><p>Implement network security controls using Azure-native services</p></li></ul><p><strong>Security & Compliance</strong></p><ul><li><p>Manage firewall policies and network security controls.</p></li><li><p>Conduct vulnerability assessments and remediate network-related risks.</p></li><li><p>Ensure compliance with organizational security standards and regulatory requirements.</p></li><li><p>Support security audits and incident response activities</p></li></ul><p><strong>Monitoring & Operations</strong></p><ul><li><p>Utilize network monitoring and management tools for proactive issue detection.</p></li><li><p>Perform root cause analysis for network incidents and outages.</p></li><li><p>Manage firmware upgrades, patching, and lifecycle management of network devices.</p></li><li><p>Prepare operational reports and capacity planning recommendations.</p></li></ul><br><p>SKILLS & COMPETENCIES:</p><p><strong>Networking</strong></p><ul><li><p>Strong understanding of TCP/IP, DNS, DHCP, VLANs, STP, OSPF, BGP, MPLS, VPN, and QoS.</p></li><li><p>Experience with enterprise networking solutions from vendors such as Cisco, Fortinet, Palo Alto</p></li><li><p>Experience with SD-WAN technologies.</p></li></ul><p><strong>Azure Cloud</strong></p><ul><li><p>Strong knowledge of Azure networking services.</p></li><li><p>Experience with Azure Virtual WAN, ExpressRoute, VPN Gateway, Azure Firewall, NSGs, & Load Balancer.</p></li><li><p>Understanding of hybrid cloud networking and cloud security best practices.</p></li><li><p>Experience with Infrastructure as Code tools such as Terraform is preferred.</p></li></ul><p><strong>Operating Systems & Tools</strong></p><ul><li><p>Windows Server and Linux administration knowledge.</p></li><li><p>Network monitoring tools such as SolarWinds, PRTG, ManageEngine, or equivalent.</p></li><li><p>PowerShell and scripting skills for automation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>MINIMUM QUALIFICATION:</strong></p><ul><li><p>Bachelor in Computer Science & Engineering or any Engineering in Electronics/Communications.</p></li><li><p>Relevant certifications preferred:</p></li><li><p>Cisco Certified Network Professional (CCNP)</p></li><li><p>Fortinet NSE</p></li><li><p>Microsoft Certified: Azure Network Engineer Associate </p></li></ul><br><p><strong>MINIMUM EXPERIENCE:</strong></p><ul><li><p>5+ years of networking experience with at least 2+ years supporting Azure cloud environments.</p></li><li><p>Hands-on expertise in Azure networking, firewalls, VPNs, cloud migrations, and network security.</p></li></ul>
<h2 class="h5">Job description</h2>
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<p>Customs & Trade Operations Lead - Safran Seats Dubai M/F</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Ready to take part in shaping the future of aerospace in the Middle East? Safran Seats is expanding its industrial footprint with a brand-new production plant, bringing our expertise even closer to customers and the region's dynamic aviation hub. Here, our teams will deliver top-tier Business and Economy Class seats, supporting airline partners.<br>To join this exciting new journey, we are now seeking a Customs & Trade Operations Lead – a key role at the heart of our growth. You'll have the unique opportunity to develop and implement customs and trade operational procedures, define operational customs and compliance requirements, and escalate customs compliance risks impacting operations as we launch and secure our Dubai operations.<br>Your key responsabilities will include : <br>Customs Operations Management:<br>- Establish and maintain customs and trade processes for Safran Seats Dubai.<br>- Ensure efficient import/export of materials, equipment, spare parts, and products.<br>- Coordinate customs clearance with brokers, forwarders, and logistics partners.<br>- Ensure accurate, compliant customs declarations.<br>- Minimize customs-related delays for production, procurement, and customer - operations.<br>- Maintain operational readiness for inbound and outbound logistics.<br>Process Development & Industrialization:<br>- Develop and maintain SOPs for imports, exports, temporary admissions, repairs/returns, re-exports, intercompany shipments, freezone, and sample/prototype shipments.<br>- Define roles, responsibilities, and process controls.<br>- Build scalable customs processes for future growth.<br>- Support digital tool and workflow automation implementation.<br>- Integrate customs requirements into ERP and logistics systems.<br>Customs Compliance & Governance:<br>- Ensure compliance with UAE and international customs/trade regulations.<br>- Maintain records per legal retention requirements.<br>- Develop controls for declaration accuracy; conduct compliance reviews and audits.<br>- Support Safran Group trade compliance and coordinate corrective actions for compliance gaps.<br>Training & Awareness:<br>- Develop and deliver customs compliance and operational training.<br>- Train logistics, procurement, and operations teams on customs procedures.<br>- Promote compliance culture through operational best practices and support onboarding of new employees.</p><br><br><p>This position is located is Dubai, UAE. </p><br><br><p>- Bachelor's Degree in Supply Chain Management, Logistics, International Trade, Business Administration or equivalent. <br>- Minimum 8–12 years of experience in logistics, customs, import/export operations or international trade. <br>- Experience establishing customs processes within a manufacturing or industrial environment. <br>- Experience working directly with customs brokers, freight forwarders and customs authorities. <br>- Experience supporting production and customer delivery environments. <br>The ideal candidate has ERP experience (Infor M3 preferred), strong logistics and freight management knowledge, and expertise in process mapping and procedure development. They bring a pragmatic, operational mindset, are analytical and detail-oriented, and excel in planning, organization, communication, and cross-functional stakeholder management.</p><br><br><br> </div>
<p>We are currently recruiting for a Financial Controller on behalf of our client, a well-established Asset Management & Real Estate company based in Dubai.
The successful candidate will be a hands-on finance professional with strong experience in accounting operations, financial reporting, cash flow management, and real estate finance within the UAE.
Key Responsibilities
• Manage the end-to-end finance and accounting function, ensuring accuracy and compliance with company policies and IFRS.
• Oversee General Ledger, Accounts Payable, Accounts Receivable, bank reconciliations, journal entries, and month-end/year-end closing activities.
• Prepare monthly management reports, financial statements, balance sheet reconciliations, and management dashboards.
• Monitor cash flow, working capital, and liquidity while preparing cash flow forecasts and financial analysis for management.
• Manage budgeting, forecasting, and variance analysis to support business planning and decision-making.
• Oversee rent collection, tenancy accounting, tenant billing, receivables follow-up, and account reconciliations.
• Ensure accurate accounting for real estate assets, property transactions, and investment-related activities.
• Coordinate with external auditors and manage the statutory audit process.
• Ensure compliance with UAE VAT, Corporate Tax, regulatory requirements, and trade licence renewals.
• Manage banking relationships, payment approvals, treasury activities, and financial controls.
• Work closely with Property Management, Asset Management, Leasing, and Operations teams to support business objectives.
• Review and strengthen internal controls while identifying opportunities for process improvements and automation.</p><p>• Bachelor's degree in Accounting, Finance, or a professional accounting qualification (CA, ACCA, CPA, CMA).
• 7–10 years of UAE experience in finance and accounting, preferably within Real Estate, Asset Management, Investment, or Property Management.
• Strong hands-on experience in General Ledger, Accounts Payable, Accounts Receivable, cash flow management, financial reporting, and month-end close.
• Experience in rent collection, tenancy accounting, tenant reconciliations, and receivables management.
• Sound knowledge of financial statements, balance sheet reconciliations, and management reporting.
• Experience working with external auditors and statutory compliance.
• Strong understanding of UAE VAT, Corporate Tax, and financial regulatory requirements.
• Familiarity with Maker-Checker approval workflows and internal control procedures.
• Proficiency in ERP systems (SAP, Oracle, Yardi, Microsoft Dynamics, or similar) and advanced Microsoft Excel.
• Excellent analytical, communication, and stakeholder management skills with the ability to work independently in a fast-paced environment.
If your experience aligns with the above requirements and you are interested in exploring this opportunity, please share your updated CV along with your current salary, expected salary, notice period, and visa status.
Additional Details
• Working schedule: 6 days per week.
• Candidates holding a Golden Visa or spouse Visa preferred.
• Only Immediately available candidate
Preferred Background :
Candidates from real estate developers, asset management firms, investment companies, or property management organizations will be strongly preferred.</p>
<h2 class="h5">Job description</h2>
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<p>Bring your energy to Aggreko as an<b> International Tax Specialist </b>based in<b> Dubai</b>. The International Tax Specialist assists the Senior Regional Tax Manager in managing day-to-day tax compliance and operational tax matters across the Asia, Middle East, and Australia Pacific (MEAPAC) region, while also contributing to tax advisory and process improvement initiatives.</p><br><p>Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.</p><br><p><b>What you’ll do as International Tax Specialist: </b></p><br><ul><li>Manage MEAPAC tax compliance end-to-end: monitoring deadlines, coordinating advisors, reviewing filings (corporate, VAT/GST, withholding), and tracking payments.</li><li>Oversee daily operational tax, ensuring accurate data collection and first-level review of tax computations.</li><li>Support routine tax audits, authority queries, and information requests by preparing responses and documentation.</li><li>Manage annual transfer pricing compliance, including documentation, intercompany data collection, and advisor support.</li><li>Build effective internal and external stakeholder relationships and support quarterly/annual tax reporting with reconciliations and analysis.</li><li>Contribute to regional tax compliance process improvement, standardization, automation, new legislation implementation, and ad hoc advisory.</li></ul><p><b>You are:</b></p><br><ul><li>ICAS/ACA/CTA or equivalent with min. 3 years' corporate tax experience in multinational or Big 4 environments, covering multi-jurisdictional tax compliance. In-house experience beneficial.</li><li>Strong knowledge of multi-jurisdictional direct, indirect, and withholding tax compliance.</li><li>Highly analytical with strong communication skills.</li><li>Excellent written and oral communication, able to influence diverse stakeholders.</li><li>Proven ability to meet tight deadlines under pressure; self-motivated and works unsupervised.</li></ul><p><b>Here’s what you’ll get:</b></p><br><ul><li>Competitive compensation.</li><li>Industry-leading benefit plans, including life, disability, and flexible benefits.</li><li>Pension scheme.</li><li>25 days holiday plus bank holidays.</li><li>Continuous training, development, and career growth opportunities.</li></ul><p>Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.</p><br><p>[#LI-MJ1]</p><br><p><b><span>Equal employment opportunity</span></b></p><br><p>We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.</p><br><p>We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p><br> </div>
<ul><li><p>Develop and execute a sales strategy to promote CivitBUILD ERP solutions for construction companies in the UAE & in GCC in accordance with the goals of the company</p></li><li><p>Identify and generate new leads through networking, industry events, and direct outreach.</p></li><li><p>Conduct Presentations, Product Demonstrations, and Consultations to potential clients.</p></li><li><p>Understand customer needs and recommend ERP solutions that align with their business processes.</p></li><li><p>Negotiate Contracts, Pricing, and Terms of Service with clients. Should work on the Pricing Strategy based on the local conditions.</p></li><li><p>Stay updated on industry trends, competitor offerings, and technological advancements.</p></li><li><p>Build and maintain long-term relationships with key stakeholders in the construction sector. Engage with key decision makers and influencers of target accounts.</p></li><li><p>Meet and exceed sales targets and revenue goals.</p></li><li><p>Prepare Sales Reports, Forecasts, and Market Analysis for senior management.</p></li><li><p>Should Build and manage sales team</p></li><li><p>Should build and manage channel partners</p></li><li><p>Should provide inputs to the marketing team to improve the market reach of Civit Solutions</p></li><li><p>Validate information gathered by Sales Team and qualify leads for closures</p></li><li><p>Own up Sales Discovery</p></li><li><p>Make presentation whenever required on Corporate and Products</p></li><li><p>Manage pipeline and help close qualified leads for him/herself as well as Sales Team</p></li><li><p>Manage all activities and outcome in CRM within the stipulated time frame</p></li><li><p> Successfully create the bench marked brand perception in sync with Marketing Leadership</p></li><li><p>Should be good in documentation and prepare the proposals</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Information Technology, Civil Engineering, or a related field.</p></li><li><p>Minimum <strong>2-5 years of experience</strong> in ERP sales, preferably in the construction industry.</p></li><li><p>Proven track record of achieving or exceeding sales targets.</p></li><li><p>Experience in selling SaaS based Construction Management solutions</p></li><li><p>Experience working with ERP solutions such as Expedeon, FirstBit, ePromise, PACT, SAP, Oracle, Microsoft Dynamics, or industry-specific ERP platforms will be advantageous.</p></li></ul><p><br></p><p><strong>Skills & Competencies :</strong></p><ul><li><p>Strong knowledge of construction industry operations, project management, and financial workflows.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Ability to develop and maintain strong client relationships.</p></li><li><p>Proficiency in CRM software and sales automation tools.</p></li><li><p>Strategic thinker with problem-solving abilities.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Strong business acumen and market analysis skills.</p></li></ul><p><br></p><p><strong>Preferred Qualifications :</strong></p><ul><li><p>Previous experience in the UAE market with a strong network in the construction sector.</p></li><li><p>Execution must be the key strength; go getter</p></li><li><p>Consistent and disciplined</p></li><li><p>Integrity</p></li><li><p>Talks numbers</p></li><li><p>Bold but respectful</p></li><li><p>Excellent in communication. Managed the dynamics of decision making</p></li><li><p>Aggressive in meeting targets</p></li><li><p>Knowledge of Arabic is a plus but not mandatory.</p></li><li><p><strong>Must have a car and valid UAE driving license</strong></p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior HR Specialist / HRBP will support the HR Department in day-to-day operations and coordination activities across the organization, focusing on administrative, organizational, and non-confidential HR tasks.</p><p>This role provides exposure to HR operations within an international business environment while contributing to improving efficiency and employee experience.</p><br><p>Key Responsibilities</p><br><p>HR Administration & Coordination</p><ul><li><p>Maintain and update HR trackers (leave, onboarding, training, allowances – non-sensitive data only)</p></li><li><p>Support in organizing employee documentation (filing, tracking, formatting templates)</p></li><li><p>Assist in preparing standard HR letters and documents (non-confidential)</p><br><p>Onboarding & Employee Experience</p></li></ul><ul><li><p>Support onboarding preparation (welcome packs, coordination of first-day logistics, scheduling sessions)</p></li><li><p>Assist in preparing onboarding materials and presentations</p></li><li><p>Help ensure smooth coordination with internal stakeholders (IT, Admin, etc.)</p><br><p>Employee Engagement & Events</p></li></ul><ul><li><p>Support organization of internal events (e.g., trainings, team activities, D&I initiatives)</p></li><li><p>Assist in creating communication emails, surveys, and invitations</p></li><li><p>Track participation and prepare simple reports or summaries</p><br><p>HR Processes & Projects Support</p></li></ul><ul><li><p>Assist in updating process documents and templates</p></li><li><p>Support HR projects (automation, surveys, data organization)</p></li><li><p>Help test and improve tools (e.g., forms, trackers, workflows)</p><br><p>Reporting & Data Support</p></li></ul><ul><li><p>Prepare basic reports and dashboards using Excel</p></li><li><p>Consolidate data from different trackers (non-sensitive information)</p></li><li><p>Support follow-ups with employees on administrative matters</p><br><p>External / Third Party Services Research and Onboarding</p><p>Search and onboard the following:</p></li><li><p>PRO provider</p></li><li><p>Background Check Provider</p></li><li><p>Marketing Agency (to manage corporate events, on ground activations and</p></li></ul><p>employee engagement activities)</p><ul><li><p>Employee Discount Providers (Gyms, wellness services, hotels etc…)</p><br><p>LinkedIn Job Posts Support & Recruitment Process</p></li></ul><ul><li><p>Post Jobs as per Senior HR Manager request to BxT LinkedIn profile</p></li><li><p>Shortlist candidates for Senior HR Manager’s review</p></li><li><p>Coordinate interview scheduling and meeting room booking</p><br><p>Policies & Procedures</p></li></ul><ul><li><p>Assist in the development and improvement of HR policies & procedures</p></li></ul><br><p>The Senior HR Specialist/HRBP will not be involved in:</p><ul><li><p>Employee relations or disciplinary cases</p></li><li><p>Salary, payroll, or compensation details</p></li><li><p>Legal documentation or sensitive HR matters</p></li><li><p>Visa/legal case handling</p></li></ul><br><p><strong>Additional information:</strong></p><ul><li><p>Candidate should have strong <strong>Excel</strong> background/tech savvy and other MS office applications. Power BI is preferred</p></li><li><p>Should be committed and be able to deliver tasks as required</p></li><li><p>6 month (Extendable) - Contract can be extended based on performance and skills</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Profile Requirements</p><ul><li><p>Bachelor’s degree or currently pursuing studies in HR, Business Administration, or related field</p></li><li><p>Strong organizational and communication skills</p></li><li><p>High attention to detail</p></li><li><p>Proficiency in Microsoft Excel and PowerPoint</p></li><li><p>Ability to handle information with discretion and professionalism</p></li><li><p>Pro-active and Innovative mindset</p></li><li><p>Joining Date: Before end of July 2026</p></li></ul></li></ul><p></p></section>
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<p><span><span>Join Our Team at Eaton: Empowering Tomorrow, Today! </span></span></p><br><br><br><p><span>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building. </span></p><br><br><br><p><span><strong><span>About Us:</span></strong></span></p><br><br><p><span><span>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. </span></span></p><br><br>What you’ll do:
<br><br><ul><li>Design and develop low voltage electrical systems and components for automation projects.</li><li>Create detailed electrical schematics, wiring diagrams, and layout drawings using innovative engineering solutions to address complex challenges.</li><li>Collaborate with cross-functional teams to define project requirements and specifications by using technical engineering skillset.</li><li>Conduct feasibility studies and technical assessments for new projects meetings using operational technical engineering excellence frameworks.</li></ul><ul><li>Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability</li></ul><ul><li>Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&D teams</li><li>Select appropriate electrical components and materials for system design.</li><li>Ensure compliance with industry standards and safety regulations.</li><li>Troubleshoot and resolve electrical design issues during the development and testing phases.</li><li>Provide technical support and guidance to junior engineers and technicians.</li><li>Participate in design reviews and contribute to continuous improvement initiatives.</li><li>Prepare and maintain comprehensive documentation for all design activities</li><li>Liaise and support with multiple internal stakeholders inclusive of product line management and front end solutions architects.</li></ul><br>Qualifications:
<br><ul><li>University degree in electrical engineering or equivalent </li><li>5+ years experience within designing LV systems</li></ul><br>Skills:
<br><ul><li>Proficient in designing in: </li><li><ul><li>Autocad</li><li>Revit</li><li>E-Plan </li><li>Etap </li></ul></li><li>Data centre project experience is a big advantage </li><li>Familiar with IEC Standards and regulations </li><li>Excellent problem solving skills </li><li>Fluent speaking and writing in English</li><li>Good communicator and presentation skills</li><li>Self-motivated and takes ownership on results</li><li>Works well within a fast-paced environment </li></ul><br><p><strong><span><span>Living and Working in Dubai:</span></span></strong></p><br><br><p><span>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</span></p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><br><p><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. </span></span></p><br><br><br> </div>
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.<br><br>Department Focus:<br><br>The Implementation & Consultation team at Deliverect is a dedicated group of seasoned professionals committed to driving unparalleled success for enterprise businesses. Leveraging a deep understanding of large-scale needs, we craft seamless technical integration plans that streamline processes, reduce errors, and elevate operational efficiency, directly contributing to our clients' ambitious business goals. Our holistic approach encompasses expert project management, technical proficiency, and continuous improvement, ensuring quality and mitigating risks. We collaborate closely with customers to tailor our services to their unique requirements, providing ongoing support and customisation to maximise their platform benefits and achieve significant gains in customer satisfaction and ROI.<br><br>Your Impact:<br><br>As a Solutions Consultant at Deliverect, you will play a pivotal role in driving company growth by providing strategic guidance and technical expertise to our Enterprise clientele. Acting as both a technical authority and a trusted business partner, you will bridge the gap between complex developer ecosystems and business operations while navigating high-stakes environments to design adoption paths that directly shape our product roadmap and long-term customer success.<br><br>This will be a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai Office and 1 day working from the comfort of your home. <br><br>What you will do:<br><br>Analyse complex enterprise customer workflows, translate technical requirements into scalable implementations, and lead deep-dive technical alignment sessions. Guide clients beyond basic setup by recommending best ways of working, operational best practices, and optimised integration architectures tailored to business needs. Act as the primary technical advisor to technical leads and C-suite executives, articulating complex concepts clearly across multi-phased projects. Partner with Product Managers and Engineering teams to share structured Voice of Customer (VOC) feedback, identify product gaps, and influence platform roadmaps. Establish structure in ambiguous, high-pressure environments by prioritising critical initiatives and resolving shifting requirements with agility. Guide clients through the full onboarding and adoption lifecycle by executing end-to-end (E2E) systems testing, delivering tailored training programs, and ensuring seamless deployments. Apply systems thinking and root-cause analysis to troubleshoot complex integration, middleware, and API challenges to resolution. Document and escalate platform bugs, optimise team implementation frameworks, and mentor team members to foster technical excellence. <br><br>What you will bring: <br><br>Fluency in English is required & Arabic is a plus. 3+ years of client-facing experience managing complex, multi-phased technical implementations or project lifecycles within a fast-paced Saa S environment. 4+ years of hands-on experience working directly within a technical scope (REST APIs, webhooks, integration architectures, and developer documentation). Deep API & Integration Literacy: Proven ability to read, navigate, and architect solutions using complex API documentation, REST APIs, webhooks, middleware systems, and token authentication. Executive-Level Communication: Superior verbal and written communication skills with comfort presenting to and influencing C-suite stakeholders and non-technical business leaders. Systems & Troubleshooting Aptitude: Systematic approach to evaluating end-to-end data flows combined with a root-cause troubleshooting mindset. Automation & Tooling Experience: Proficiency with Python and Google Apps Scripts, alongside hands-on experience using API testing tools like Postman or Bruno. Technical Analytics: Experience leveraging data and monitoring tools such as Looker, Big Query, or Grafana to analyze system health and performance metrics. <br><br>Join Our Innovative Journey:<br><br>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.<br><br> What You'll Gain by Joining Us: <br><br> Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.<br><br> Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.<br><br>Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.<br><br> Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.<br><br>Be Part of a Unicorn- Join a rapidly scaling Saa S unicorn at the forefront of the order management industry, where your contributions have significant impact.<br><br>Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.<br><br>Our Commitment to Inclusion:<br><br>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.<br><br>Important Information:<br><br> Fluency in English is required, with strong written and verbal communication skills being essential. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. <br><br>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected] .<br><br>Ready to shape the future of commerce with us? Explore our opportunities and apply today!<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Company Description<br><p>CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>The Senior Manager of Operations & Delivery will be responsible for establishing and running the operational and delivery model for the new Cybersecurity, Digital Trust, Data Governance and AI organisation, based in Dubai, UAE. Reporting directly to the Head of Cyber Security, the role will act as the operational number two for the division, translating strategy into execution and ensuring that new services are designed, mobilised, delivered and scaled with strong governance, commercial discipline and consistent service quality. The role will have responsibility across professional services, managed security services, SOC/MDR, offensive security, cloud security, GRC, data governance and AI assurance. A core objective will be to build an operating model capable of supporting rapid growth while maintaining delivery quality, customer satisfaction, utilisation, margin and operational resilience. The role owns execution, operational delivery, managed services, service quality, resources, capacity, governance, customer service and PMO, while the Head of Cyber Security retains ownership of strategy, P&L, commercial growth, executive customer relationships, new market development and technology direction.<br>
</p><br><p><u><strong>DUTIES & RESPONSIBILITIES</strong></u></p><br><p><strong>Operating Model & Organizational Build</strong></p><br><p>· Design and implement the operating model for the new cybersecurity organization.</p><br><p>· Define roles, responsibilities, governance, escalation paths and decision authorities.</p><br><p>· Establish how the new division interfaces with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR, Procurement and existing managed-services teams.</p><br><p>· Establish standard operating procedures, service handover and customer onboarding processes.</p><br><p>· Translate strategic plans into executable operating plans.</p><br><p><strong>Service Delivery Leadership:</strong></p><br><p>· Take executive ownership of delivery performance across cybersecurity, data governance and AI engagements.</p><br><p>· Ensure projects and managed services are delivered against agreed scope, timelines, SLAs, quality and margin.</p><br><p>· Act as the senior escalation point for major delivery or customer issues.</p><br><p><strong>AI-SOC / MDR & Managed Services:</strong></p><br><p>· Lead the operational establishment of the new SOC/MDR capability (IT/OT).</p><br><p>· Define the phased AI-SOC operating model, initially covering co-managed services and progressing toward 24×7 capability.</p><br><p>· Establish the SOC's incident management, escalation, shift and capacity model, together with customer onboarding and service-assurance processes.</p><br><p>· Define SLAs and KPIs for managed security services.</p><br><p>· Work with technical leads to embed automation, AI-assisted investigation and detection engineering.</p><br><p>· Ensure SOC growth is aligned with contracted customer demand and sustainable unit economics.</p><br><p><strong>Resource & Capacity Management:</strong></p><br><p>· Develop the workforce plan for the division.</p><br><p>· Translate commercial pipeline into resource demand and recruitment priorities.</p><br><p>· Manage utilisation, capacity and resource allocation.</p><br><p>· Balance permanent staff, shared CNS capability, contractors, partners and acquired resources.</p><br><p>· Establish delivery pods aligned to capability and customer demand.</p><br><p><strong>Commercial & Financial Management (working with the Head of Cyber Security):</strong></p><br><p>· Support development and management of the divisional P&L.</p><br><p>· Establish cost models and delivery economics across services.</p><br><p>· Track key financial and delivery metrics against plan, including revenue, margin, utilisation and profitability.</p><br><p>· Ensure services sold by Sales and Pre-Sales can be delivered profitably.</p><br><p>· Identify opportunities to improve delivery leverage and margin.</p><br><p>· Support annual budget and investment planning.</p><br><p><strong>Customer Experience & Service Management:</strong></p><br><p>· Establish customer-service management standards.</p><br><p>· Implement monthly and quarterly service reviews for strategic customers.</p><br><p>· Ensure customer issues are tracked through resolution.</p><br><p>· Establish executive reporting on service performance, risk and security posture.</p><br><p>· Build customer satisfaction and retention into delivery KPIs.</p><br><p>· Support renewal and expansion of managed-service customers.</p><br><p><strong>Quality, Risk & Governance:</strong></p><br><p>· Establish a formal delivery quality framework.</p><br><p>· Introduce project and service assurance reviews.</p><br><p>· Maintain operational and delivery risk registers.</p><br><p>· Ensure adherence to contractual, regulatory and internal governance requirements.</p><br><p>· Establish corrective-action processes following delivery issues.</p><br><p>· Support required certifications and compliance programmes.</p><br><p><strong>Service Industrialisation:</strong></p><br><p>· Work with each practice lead to industrialise services — defined scope, delivery methodology, pricing and SLA/KPI framework — turning bespoke delivery into repeatable, reusable IP.</p><br><p><strong>Pre-Sales & Bid Governance:</strong></p><br><p>· Support major bids and strategic proposals, validating resource, delivery and risk assumptions before contractual commitment.</p><br><p>· Participate in customer presentations where operational capability is important.</p><br><p>· Support development of Statements of Work and service descriptions, ensuring proposals have realistic mobilisation timelines.</p><br><p><strong>Leadership & People Development:</strong></p><br><p>· Build a high-performance delivery culture.</p><br><p>· Mentor delivery managers and technical leads.</p><br><p>· Establish performance expectations and accountability.</p><br><p>· Support succession planning.</p><br><p>· Create structured career and capability-development plans.</p><br><p>· Drive collaboration across the different practice areas.</p><br><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's degree in Information Technology, Business, Engineering or a related field</li><li>Master's degree / MBA, or project and service-management certifications (e.g. PMP, PRINCE2, ITIL) is Desired</li></ul><p><strong>Experience</strong></p><br><ul><li>15+ years in technology, cybersecurity, managed services or enterprise service delivery,</li><li>including significant senior leadership experience and proven experience building or</li><li>transforming service organisations.</li><li>UAE/GCC experience; experience managing complex enterprise customer environments and large-scale, multi-vendor programmes; strong commercial and P&L understanding is Desired</li></ul><br>Additional Information<br><p><strong>Skills & Abilities</strong></p><br><ul><li> Strong operational leadership, delivery excellence and commercial judgement</li><li> Resource, capacity and organisational-design experience</li><li> Governance, risk management and problem resolution</li><li>Strong executive stakeholder and customer engagement</li><li>Working knowledge across AI-SOC/MDR, SIEM/XDR/SOAR, incident response, cloud security, offensive security, GRC, data governance and AI assurance</li><li>ITIL/service-management and programme/project-governance certifications</li></ul><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>
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<b>Overview</b><br><p>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.</p><br><br><b>Responsibilities</b><br>Customer Engagement<br>Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.<br>Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.<br>Sales & Pipeline Management<br>Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.<br>Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.<br>Sales Strategy<br>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.<br>Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.<br>Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.<br>Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft’s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.<br><br><b>Qualifications</b><br><strong>Required/minimum qualifications</strong><br>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, AND 6+ years experience in technology-related sales or account management OR equivalent experience.<br><strong>Additional or preferred qualifications</strong><br>Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.<br>6+ years solution or services sales experience.<br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
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<p><span><strong>About Dubai Media Council:</strong></span></p><br><p><span>The Dubai Media Council is the government authority responsible for regulating and developing Dubai’s media sector, strengthening the emirate’s position as a leading regional and global media hub through progressive policies, innovation, and talent development.</span></p><br><br> <p><span><b><span><strong>JOB</strong></span><span><strong>PURPOSE</strong></span></b></span></p><br><p><span><span>The Head of Data and Analytics is responsible for leading Dubai Media Council's data and analytics function, providing robust data governance, sector intelligence, performance reporting, predictive analytics, and business intelligence that support evidence-based decision-making across Dubai's media and gaming sectors. The role leads the development of KPI frameworks, analytical models, dashboards, and forecasting capabilities that enable DMC to monitor sector performance, identify emerging opportunities and risks, and evaluate the effectiveness of regulatory initiatives.</span></span></p><br><p><span><span>The role serves as the senior-most analytical leader within DMC, ensuring data-driven decision-making across all governance and regulatory functions.</span></span></p><br><p><span>Working closely with the Head of Studies and Research and the Head of Media Strategy and Policy Development, the role translates complex data into actionable insights that support strategic planning, policy development, governance, and continuous improvement across DMC. The role holder is expected to demonstrate leadership skills, financial and budget management acumen and carry out his/her duties in accordance with the relevant business policies and procedures.</span></p><br><p><span><b><span><strong>No.</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Focus</strong></span><span><strong>Area</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Accountabilities</strong></span></b></span></p><br><br><p><span><span>1.</span></span></p><br><p><span><span>General </span><span>Responsibilities</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>the</span><span>strategy</span><span>for</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>support</span><span>the</span><span>overall</span><span>DMC</span><span>vision,</span><span>direction</span><span>and</span><span>strategic</span><span>objectives</span></span></p><br><p><span><span>·</span></span><span><span>Ensure the successful implementation of the strategic vision for</span><span>Data and Analytics to achieve the strategic objectives</span><span>set out for the Media Governance Sector in line with DMC’s vision</span><span>and objectives</span></span></p><br><p><span><span>·</span></span><span><span>Lead</span><span>the</span><span>teams</span><span>within</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>deliver</span><span>the</span><span>objectives</span><span>set</span><span>out</span><span>within</span><span>the</span><span>department</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>and</span><span>maintain</span><span>excellent</span><span>working</span><span>relationships</span><span>with</span><span>Executive</span><span>Directors,</span><span>Directors</span><span>and</span><span>Heads</span><span>across</span><span>DMC, working</span><span>together</span><span>when</span><span>needed</span><span>to</span><span>support</span><span>and</span><span>deliver</span><span>the</span><span>DMC</span><span>strategy</span></span></p><br><p><span><span>·</span></span><span><span>Develop and manage the Data and Analytics budget, working with Finance to secure funds and ensuring proper tracking </span><span>of the allocated budgets across the team</span></span></p><br><p><span><span>·</span></span><span><span>Ensure monthly KPI reports are generated, shared with the Strategy & Governance Excellence department on time and </span><span>supported by documentation to aid in capturing and calculating the</span><span>KPI metrics</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>talent</span><span>within</span><span>the</span><span>Data</span><span>and</span><span>Analytics</span><span>team,</span><span>focusing</span><span>on</span><span>soft</span><span>skills</span><span>as</span><span>well</span><span>as</span><span>technical</span><span>skills</span><span>development</span></span></p><br><p><span><span>·</span></span><span><span>Ensure</span><span>compliance</span><span>with</span><span>audit</span><span>findings</span><span>and</span><span>reports,</span><span>implementing</span><span>necessary</span><span>changes,</span><span>policies</span><span>and</span><span>risk</span><span>mitigation </span><span>strategies to strengthen compliance with local government and global requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Implement digitization strategies</span><span>where possible, ensuring digital solutions for key processes are applied and utilized to </span><span>drive higher efficiencies and effectiveness.</span></span></p><br><br><p><span><span>2.</span></span></p><br><p><span><span>Data</span><span>Strategy</span><span>and </span><span>Governance</span></span></p><br><p><span><span>·</span></span><span><span>Develop and implement the Data and Analytics strategy to support the Media Governance function and DMC's overall </span><span>strategic</span><span>objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Establish</span><span>data</span><span>governance</span><span>frameworks,</span><span>standards,</span><span>and</span><span>quality</span><span>controls,</span><span>ensuring</span><span>data</span><span>remains</span><span>accurate,</span><span>consistent, </span><span>secure, and fit for decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>policies</span><span>governing</span><span>data</span><span>collection,</span><span>validation,</span><span>integration,</span><span>storage,</span><span>and</span><span>reporting</span><span>across</span><span>DMC,</span><span>promoting consistency and regulatory compliance.</span></span></p><br><br><p><span><span>·</span></span><span><span>Identify opportunities to improve data maturity, governance practices, and information management, strengthening DMC's analytical capabilities.</span></span></p><br><p><span><span>·</span></span><span><span>Promote a data-driven culture across DMC by encouraging consistent use of reliable information in strategic and operational decision-making.</span></span></p><br><br><p><span><b><span><strong>3.</strong></span></b></span></p><br><p><span><b><span><strong>Sector Performance Measurement and KPI Frameworks</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the development of sector-wide KPI frameworks, enabling consistent measurement of Dubai's media and gaming ecosystem performance.</span></span></p><br><p><span><span>·</span></span><span><span>Establish KPI methodologies, definitions, and calculation standards, ensuring reporting remains transparent, reliable, and comparable across departments.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor sector performance indicators, identifying emerging trends, performance gaps, and opportunities requiring management attention.</span></span></p><br><p><span><span>·</span></span><span><span>Validate KPI submissions and reporting outputs before publication, maintaining the integrity and credibility of organizational reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Support DMC departments in developing meaningful performance indicators aligned with strategic objectives and regulatory priorities.</span></span></p><br><br><p><span><b><span><strong>4.</strong></span></b></span></p><br><p><span><b><span><strong>Business Intelligence and Advanced Analytics</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Oversee advanced data analysis across licensing, content, compliance, governance, investment, talent, and industry datasets, providing meaningful intelligence for decision-makers.</span></span></p><br><p><span><span>·</span></span><span><span>Develop predictive models, trend analyses, and scenario planning tools that support future regulatory planning and resource allocation.</span></span></p><br><p><span><span>·</span></span><span><span>Lead the design of executive dashboards and business intelligence solutions, enabling timely visibility of sector performance and organizational KPIs.</span></span></p><br><p><span><span>·</span></span><span><span>Translate complex analytical findings into concise reports, visualizations, and recommendations that support Executive Directors, Directors, and Heads.</span></span></p><br><p><span><span>·</span></span><span><span>Evaluate new analytical technologies, artificial intelligence tools, and automation opportunities that improve reporting capability and analytical effectiveness.</span></span></p><br><br><p><span><b><span><strong>5.</strong></span></b></span></p><br><p><span><b><span><strong>Forecasting, Insights and Decision Support</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead forecasting activities that anticipate sector growth, investment trends, emerging business models, regulatory impacts, and future industry developments.</span></span></p><br><p><span><span>·</span></span><span><span>Integrate quantitative analysis with research findings and policy initiatives, producing evidence-based recommendations that support strategic decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Provide analytical support for regulatory reform, policy development, and governance initiatives, ensuring recommendations are supported by robust evidence.</span></span></p><br><p><span><span>·</span></span><span><span>Benchmark Dubai's media sector performance against international markets, identifying opportunities to strengthen competitiveness and regulatory maturity.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare executive briefings and strategic insights that inform planning, investment, and policy decisions across DMC.</span></span></p><br><br><p><span><b><span><strong>6.</strong></span></b></span></p><br><p><span><b><span><strong>Data Capability and Continuous Improvement</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the continuous enhancement of DMC's analytical capability by improving methodologies, reporting processes, and data management practices.</span></span></p><br><p><span><span>·</span></span><span><span>Oversee the development of automated reporting solutions that improve efficiency while reducing manual reporting activities.</span></span></p><br><p><span><span>·</span></span><span><span>Mentor Data & Analytics team members, strengthening analytical capability and succession planning within the function.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate closely with Studies & Research and Media Strategy & Policy Development to ensure data, research, and policy activities operate as an integrated governance function.</span></span></p><br><p><span><span>·</span></span><span><span>Identify opportunities to enhance data integration, reporting technologies, and business intelligence capabilities, supporting continuous organizational improvement.</span></span></p><br><br><br><p><span><b><span><strong>Job</strong></span><span><strong>Specifications</strong></span></b></span></p><br><br><p><span><span>Key</span><span>Interactions</span><span>& </span><span>Nature</span><span>of</span><span>Interaction</span></span></p><br><p><span><span>Internal:</span></span></p><br><p><span><span>·</span></span><span><span>Work closely with the Director Media Governance to establish sector performance frameworks and support strategic </span><span>decision-making</span><span>across</span><span>the</span><span>Media</span><span>Governance</span><span>function.</span></span></p><br><br><p><span><span>·</span></span><span><span>Collaborate with the Head of Studies and Research and Head of Media Strategy and Policy Development to integrate </span><span>research,</span><span>policy,</span><span>and</span><span>analytical</span><span>insights</span><span>into</span><span>governance</span><span>activities.</span></span></p><br><p><span><span>·</span></span><span><span>Support Executive Directors, Directors, Heads, and business units across DMC by providing analytical insights, dashboards, forecasting, and performance reporting that support evidence-based decisions.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with Corporate Support functions to ensure appropriate data governance, system integration, budgeting, </span><span>procurement,</span><span>and</span><span>technology</span><span>requirements</span><span>are</span><span>met.</span></span></p><br><p><span><span>·</span></span><span><span>Work with all departments to develop KPI frameworks, reporting methodologies, and performance measurement </span><span>standards.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with Corporate Support for procurement, finance and human resources needs across projects, </span><span>partnerships</span><span>and</span><span>collaborations,</span><span>and</span><span>internal</span><span>employee</span><span>needs.</span></span></p><br><p><span><span>External:</span></span></p><br><p><span><span>·</span></span><span><span>Engage with government entities, statistical authorities, and regulatory</span><span>organizations to exchange data, benchmarking </span><span>information, and analytical methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with academic institutions, research organizations, and industry bodies to strengthen analytical capability </span><span>and</span><span>sector</span><span>intelligence.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor international benchmarking databases and global media performance indicators to identify emerging trends </span><span>and best practices.</span></span></p><br><p><span><span>Support external reporting requirements by providing validated analytical information and performance data where </span><span>appropriate.</span></span></p><br><br><p><span><span>Technical</span><span>Skills</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Data</span><span>governance</span><span>frameworks</span><span>and</span><span>information</span><span>management.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Advanced</span><span>analytics,</span><span>statistical</span><span>modelling,</span><span>and</span><span>predictive</span><span>forecasting.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>KPI</span><span>framework</span><span>development</span><span>and</span><span>performance</span><span>measurement.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Business</span><span>intelligence</span><span>platforms</span><span>(Power</span><span>BI,</span><span>Tableau</span><span>or</span><span>equivalent).</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>visualization</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>integration,</span><span>quality</span><span>assurance,</span><span>and</span><span>analytical</span><span>methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Proficient:</span><span>Command</span><span>of</span><span>written</span><span>and</span><span>spoken</span><span>Arabic</span><span>and</span><span>English</span></span></p><br><br><p><span><span>Behavioural </span><span>Competencies</span></span></p><br><p><span><span>·</span></span><span><span>Enabling</span><span>change</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Effective</span><span>communication</span><span>-</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Leading</span><span>and</span><span>inspiring</span><span>others</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Decision</span><span>making</span><span>and</span><span>problem</span><span>solving</span><span>–</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Financial</span><span>awareness</span><span>–</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Team</span><span>Management</span><span>and</span><span>People</span><span>Development</span><span>–</span><span>Advanced</span></span></p><br><br><br><br><br> <p><span><b><span><strong>Experience</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>Functional</span><span>Experience</span></span></p><br><p><span><span>·</span></span><span><span>Minimum 11 years of experience in data analytics, business intelligence, performance management, economics, statistics, </span><span>or</span><span>regulatory</span><span>analytics.</span></span></p><br><p><span><span>·</span></span><span><span>Demonstrated</span><span>experience</span><span>developing</span><span>KPI</span><span>frameworks,</span><span>dashboards,</span><span>forecasting</span><span>models,</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>supporting</span><span>strategic</span><span>planning,</span><span>policy</span><span>development,</span><span>or</span><span>governance</span><span>through</span><span>analytical</span><span>insights.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>working</span><span>within</span><span>government,</span><span>regulatory</span><span>authorities,</span><span>public</span><span>sector</span><span>organizations,</span><span>or</span><span>highly</span><span>regulated</span><span>industries</span><span> is</span><span>preferred.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>leading</span><span>analytical</span><span>teams</span><span>and</span><span>implementing</span><span>business</span><span>intelligence</span><span>solutions</span><span>is</span><span>highly</span><span>advantageous.</span></span></p><br><br><p><span><span>Leadership/Supervisory</span></span></p><br><p><span><span>·</span></span><span><span>Minimum</span><span>5</span><span>years</span><span>leading</span><span>and</span><span>managing</span><span>teams</span></span></p><br><p><span><span>·</span></span><span><span>A</span><span>minimum</span><span>of</span><span>3</span><span>years</span><span>managing</span><span>a</span><span>budget</span></span></p><br><br><p><span><b><span><strong>Education</strong></span><span><strong>and</strong></span><span><strong>Qualification</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>·</span></span><span><span>Bachelor's degree in Data Analytics, Statistics, Economics, Mathematics, Business Analytics, Computer Science, Information Systems, or a related </span><span>discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Master's</span></span></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>Job Description:</b></u></p><br><p><span>DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. </span></p><br><p>The <b>Pre-Sales Senior AI Solutions Engineer </b>plays a pivotal role in helping enterprise customers see, feel, and believe in the value of agentic AI and ML platforms. Sitting at the intersection of business strategy, AI application design, and polished execution, your primary mission is to rapidly build enterprise-grade MVP agentic AI applications. You will partner with prospective customers and sales teams to map loosely defined problems into compelling, production‑inspired prototypes. These MVPs serve as credible, extensible foundations that showcase technical depth and accelerate time-to-value, acting as the bridge between immediate problem-solving and long-term platform adoption.</p><br><p><b>Key Responsibilities</b><br>Business-to-Technical Translation & Problem Understanding</p><br><ul><li><p>Partner with Sales Teams: Understand customer missions, strategic priorities, and constraints through short discovery sessions.</p><br></li><li><p>Map Capabilities: Translate business needs into platform capabilities, tailoring messaging for different personas (CIO, CTO, Chief Data Officer, program leads, technical practitioners).</p><br></li><li><p>Identify Value: Pinpoint high-leverage automation and decision points where agentic AI can create immediate, visible value, translating ambiguous problems into clear user journeys and agent responsibilities.</p><br></li></ul><p>Agentic AI Solution Design & Prototyping</p><br><ul><li><p>Rapid MVP Build: Design and implement end-to-end agentic AI MVPs, including multi-agent orchestration, tool use, memory, Model Context Protocol (MCP) servers, and agent observability.</p><br></li><li><p>Deployment Readiness: Define key technical requirements, recommend deployment models meeting specific security mandates, and advise on data readiness to ensure quick time-to-value for new and expansion opportunities.</p><br></li><li><p>Frontend & UX: Build intuitive, enterprise‑grade UIs using React and modern design systems (e.g., shadcn/ui) to communicate agent behavior transparently.</p><br></li><li><p>Architectural Soundness: Select and integrate appropriate LLMs, frameworks, and agent architecture to balance speed, cost, and explainability while establishing scalable platform foundations.</p><br></li></ul><p>Demo Execution & Sales Collaboration</p><br><ul><li><p>Outcome-Oriented Demos: Deliver engaging live demos that tell a clear story: problem → agentic solution → business impact. Help shape and refine use cases based on account maturity and strategic alignment.</p><br></li><li><p>Trusted Advisor: Act as a technical pillar across the sales team, supporting Account Executives, Strategic Account Directors, and BDRs with knowledge and assets that advance AI adoption.</p><br></li><li><p>Iterative Refinement: Iterate rapidly based on customer feedback during pilots, workshops, or proofs of value (POVs).</p><br></li></ul><p>Cross-Functional Feedback & Compliance Alignment</p><br><ul><li><p>Security & Governance: Support conversations around AI governance, data security, model transparency, and responsible AI practices in alignment with regulations.</p><br></li><li><p>Internal Feedback Loop: Provide structured feedback on customer needs, procurement hurdles, and architectural gaps to Product, Marketing, and Enablement teams to keep offerings relevant.</p><br></li><li><p>Reusable Assets: Contribute reusable patterns, templates, and internal best practices to accelerate future MVP delivery and platform selling.</p><br></li></ul><p><b>Knowledge, Skills, and Abilities</b><br>Pre-Sales & Platform Selling Experience</p><br><ul><li><p>Demonstrated success supporting sales pursuits (new logos and account expansion) with deep technical expertise and solution design.</p><br></li><li><p>Strong ability to translate agentic AI and ML platform capabilities into compelling value propositions.</p><br></li><li><p>Prior experience turning rapid MVPs into production applications or long‑term enterprise platforms.</p><br></li></ul><p>Core Technical Skills</p><br><ul><li><p>Hands-on experience building agentic AI applications using modern LLM frameworks, orchestration patterns, and backend engineering (Python, TypeScript, APIs).</p><br></li><li><p>Experience designing MCP servers, external system integrations, and utilizing AI evaluation/tracing tools.</p><br></li><li><p>Proficiency with React and modern frontend tooling to create clean, trustworthy user interfaces.</p><br></li></ul><p>Problem Solving & Communication</p><br><ul><li><p>Excellent communication and demo skills; proven ability to present complex AI concepts in a clear, grounded, and value-driven manner to both mission leaders and technical stakeholders.</p><br></li><li><p>Exceptional ability to move from ambiguity to clarity quickly.</p><br></li><li><p>Bias toward action and iteration; comfortable working in a fast-paced environment with evolving product offerings and shipping imperfect but compelling MVPs fast.</p><br></li></ul><p><b>Education & Experience</b></p><br><ul><li><p>6-8+ years of experience in sales engineering, applied AI, hands-on technical consulting, customer-facing software engineering, or technical product roles.</p><br></li><li><p>Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). An advanced degree in AI/ML is a plus.</p><br></li><li><p>Prior experience applying AI or complex software solutions within the Oil & Gas industry is a strong plus.</p><br></li><li><p>Ability to travel up to 25% on average to customer meetings, workshops, industry conferences, and events.</p><br></li></ul><p><span>The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</span></p><br><p><u><b>DataRobot Operating Principles:</b></u></p><br><ul><li>Wow Our Customers</li><li>Set High Standards</li><li>Be Better Than Yesterday</li><li>Be Rigorous</li><li>Assume Positive Intent</li><li>Have the Tough Conversations</li><li>Be Better Together</li><li>Debate, Decide, Commit</li><li>Deliver Results</li><li>Overcommunicate</li></ul><p><br><span>Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. <b>At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.</b> We’d love to have a conversation with you and see if you might be a great fit. </span></p><br><p><span>DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.</span></p><br><br><p><b>Use of Artificial Intelligence in Our Hiring Process</b></p><br><br><p>DataRobot uses approved AI-powered tools to support the hiring process in selected regions. These tools may assist in writing job descriptions, reviewing applications, assessing qualifications, and evaluating candidate materials. All decisions regarding applications are made by members of the DataRobot team.<br></p><br><p><span>All applicant data submitted is handled in accordance with our </span>Applicant Privacy Policy<span>.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Role:</p><br>
<p>The Assistant Manager will support the day‑to‑day operations of the accounting and tax practice, ensuring exceptional client service, efficient internal processes, and strong financial oversight. This role blends leadership, analytical thinking, and operational management, making it ideal for someone who enjoys both people management and hands‑on financial work.</p><br>
<p>The Shared Service Center forms part of the overall IFZA ecosystem, supporting licensees with accounting and tax compliance support. The department is a growing department, with the ideal candidate identifying a need for controls, providing suggestions and implementing this with a strong skill of being organized to ensure that they have a good grip on any issues, deadlines and tracking within the different teams and clients.</p><br>
<p>Key Responsibilities:</p><br>
<p>Client Management</p><br>
<ul>
<li>Serve as a primary point of contact for client escalations, ensuring timely communication and high quality service delivery.</li>
<li>Coordinate the preparation and review of specific accounting reports, tax filings, and compliance documents.</li>
<li>Address client inquiries, resolve issues, and maintain strong, long-term relationships. Support onboarding of new clients</li>
</ul>
<p>Process Improvement & Operational Efficiency</p><br>
<ul>
<li>Evaluate existing workflows and identify opportunities to streamline processes. Implement best practices in documentation, reporting, and client communication.</li>
<li>Support the adoption of new technologies, accounting tools, and automation initiatives.</li>
<li>Keep up to date with accounting and tax developments to ensure the team is properly equipped with this Team Leadership & Coordination Supervise juniors (Team Leaders, Accountants) and support staff, providing guidance, training, and performance feedback.</li>
<li>Allocate workloads, monitor progress, and ensure deadlines are met across accounting and tax projects. Foster a collaborative, accountable, and growth-oriented team culture.</li>
<li>Financial Tracking & Invoicing Track project budgets, internal costs, and revenue forecasts to support financial planning.</li>
<li>Oversee invoicing cycles, ensuring accuracy, timely issuance, and proper follow up on outstanding payments.</li>
<li>Assist in preparing monthly and quarterly financial performance reports for management.</li>
</ul>
<p>Compliance & Quality Assurance</p><br>
<ul>
<li>Ensure all accounting and tax work adheres to regulatory requirements and internal quality standards. Support audits and maintain accurate, organized records.</li>
<li>Stay updated on relevant tax laws, accounting standards, and industry changes.</li>
<li>Identify any control deficiencies and propose changes Liaison for cross departmental work</li>
<li>Working with different departments within the wider organization to deliver specific projects</li>
<li>Supporting the wider IFZA Organization with ad-hoc requests, related to accounting and tax.</li>
</ul>
<p>Experience & Skills required:</p><br>
<ul>
<li>Degree in Accounting or Finance Professional accounting qualification (from a recognized accounting body)</li>
<li>Minimum 7-8 years’ accounting experience</li>
<li>Minimum 2 years’ management experience desired Should have good exposure to IFRS</li>
</ul>
<p>Skills needed:</p><br>
<ul>
<li>Excellent Communication skills with full English proficiency</li>
<li>UAE VAT and Corporate Tax knowledge </li>
<li>Excellent time management with proven Project Management Skills</li>
<li>Team Management </li>
<li>Technical Accounting </li>
</ul>
<br> </div>
At Dyson, we’re driven by a relentless pursuit of innovation—pushing boundaries in engineering, AI, and robotics. Our new Data Intelligence team sits at the heart of this mission: shaping Dyson’s future through data. Here, we blend creativity, precision, and audacity to power intelligent products. We craft data strategies and pipelines that fuel the next generation of connected devices.<br><br>You’ll work alongside brilliant minds from Dyson global engineering team and external software/hardware partners in an environment built for exploration, discovery, delivery and impact.<br><br><strong>About The Role<br><br></strong>We are seeking a Senior Data Intelligence MLOps Engineer to design, build, and maintain the backbone of our Machine Learning lifecycle. You will be responsible for the "industrialization" of AI, moving models from experimental notebooks into robust, production-grade pipelines. Your mission is to automate the journey from raw data curation to model deployment, ensuring our CI/CD cycles are fast, observable, and reproducible.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>End-to-End Pipeline Orchestration: Build and manage automated workflows for data preparation, feature engineering, model training, and evaluation.</li><li>Machine Learning CI/CD/CT Implementation: Develop Continuous Integration (code testing), Continuous Deployment (model serving), and Continuous Training (retraining triggers) systems.</li><li>Infrastructure as Code (IaC): Manage scalable Machine Learning infrastructure using tools like MLFlow</li><li>Model Monitoring & Observability: Implement dashboards and alerts for model drift, data skew, and system performance (latency/throughput).</li><li>Registry Management: Maintain the Model Registry and Feature Store to ensure versioning and lineage across all experiments.</li><li>Security & Compliance: Ensure data privacy and secure access controls throughout the ML lifecycle.<br><br><br></li></ul><strong>About you<br><br></strong><ul><li>5+ years in DevOps, Data Engineering, or MLOps roles.</li><li>Proven Track Record: of taking at least one ML project from a research phase to a high-availability production environment.</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related technical field. </li><li>Orchestration Tools: Expertise in Kubeflow, Airflow, Dagster, or Prefect.</li><li>Containerization: Mastery of Docker and Kubernetes (K8s) for managing distributed training and inference.</li><li>Cloud Platforms: Deep experience with AWS (SageMaker), GCP (Vertex AI), or Azure ML.</li><li>Version Control: Advanced Git workflows and experience with DVC (Data Version Control) or MLflow.</li><li>CI/CD Frameworks: Experience with GitHub Actions, GitLab CI, or Jenkins specifically for ML artifacts.</li><li>Scripting: High proficiency in Python and Bash for automation.<br><br><br></li></ul>Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
<strong>About Us<br><br></strong>At Dyson, we’re driven by a relentless pursuit of innovation—pushing boundaries in engineering, AI, and robotics. Our new Data Intelligence team sits at the heart of this mission: shaping Dyson’s future through data. Here, we blend creativity, precision, and audacity to power intelligent products. We craft data strategies and pipelines that fuel the next generation of connected devices.<br><br>You’ll work alongside brilliant minds from Dyson global engineering team and external software/hardware partners in an environment built for exploration, discovery, delivery and impact.<br><br><strong>About The Role<br><br></strong>We are seeking Data Intelligence MLOps Engineer to design, build, and maintain the backbone of our Machine Learning lifecycle. You will be responsible for the "industrialization" of AI, moving models from experimental notebooks into robust, production-grade pipelines. Your mission is to automate the journey from raw data curation to model deployment, ensuring our CI/CD cycles are fast, observable, and reproducible.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>End-to-End Pipeline Orchestration: Build and manage automated workflows for data preparation, feature engineering, model training, and evaluation.</li><li>Machine Learning CI/CD/CT Implementation: Develop Continuous Integration (code testing), Continuous Deployment (model serving), and Continuous Training (retraining triggers) systems.</li><li>Infrastructure as Code (IaC): Manage scalable Machine Learning infrastructure using tools like MLFlow</li><li>Model Monitoring & Observability: Implement dashboards and alerts for model drift, data skew, and system performance (latency/throughput).</li><li>Registry Management: Maintain the Model Registry and Feature Store to ensure versioning and lineage across all experiments.</li><li>Security & Compliance: Ensure data privacy and secure access controls throughout the ML lifecycle.<br><br><br></li></ul><strong>About you<br><br></strong><ul><li>3+ years in DevOps, Data Engineering, or MLOps roles.</li><li>Proven Track Record: of taking at least one ML project from a research phase to a high-availability production environment.</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related technical field. </li><li>Orchestration Tools: Expertise in Kubeflow, Airflow, Dagster, or Prefect.</li><li>Containerization: Mastery of Docker and Kubernetes (K8s) for managing distributed training and inference.</li><li> Cloud Platforms: Deep experience with AWS (SageMaker), GCP (Vertex AI), or Azure ML.</li><li>Version Control: Advanced Git workflows and experience with DVC (Data Version Control) or MLflow.</li><li>CI/CD Frameworks: Experience with GitHub Actions, GitLab CI, or Jenkins specifically for ML artifacts.</li><li>Scripting: High proficiency in Python and Bash for automation.<br><br><br></li></ul>Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
<p><strong>Data Engineer / Data Analyst / Data Analytics (B2C Digital Platform)- Onsite - Dubai</strong></p><p><br></p><p><strong>Company Overvivew:</strong></p><p><br></p><p>UAE-based pioneer delivering customer-centric experiences and unparalleled opportunities through cutting-edge technology, with six innovative tech ventures across the globe.</p><p><br></p><p><strong>Role Overview:</strong></p><p>We are seeking a strategic, analytical, and business-savvy Data Analytics and Business Intelligence to mana our analytics and BI function. This role is responsible for developing and executing analytics strategies, implementing advanced BI solutions, and delivering actionable insights that improve performance, efficiency, and growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Strategic Leadership:</strong></p><ul><li>Define and execute the data analytics and BI roadmap aligned with business goals.</li><li>Collaborate with senior leadership to identify key metrics and decision-making needs.</li><li>Evangelize data-driven culture across the organization.</li></ul><p><br></p><p><strong>Team & Project Management:</strong></p><ul><li>Manage prioritization of analytics projects and ensure timely delivery of insights.</li><li>Oversee the development, deployment, and maintenance of dashboards and reports.</li></ul><p><br></p><p><strong>Data & Insights Delivery</strong></p><ul><li>Translate complex data into actionable business insights and strategic recommendations.</li><li>Perform exploratory, predictive, and prescriptive analytics to solve business problems.</li><li>Ensure data accuracy, quality, and governance in all reporting and analytics processes.</li></ul><p><br></p><p><strong>BI Tools & Infrastructure:</strong></p><ul><li>Own the strategy and optimization of BI platforms <strong>(e.g., Power BI, Tableau, Looker).</strong></li><li>Collaborate with Data Engineering to maintain scalable data pipelines and infrastructure.</li><li>Drive automation and self-service analytics capabilities across business units.</li></ul><p><br></p><p><strong>Cross-functional Collaboration:</strong></p><ul><li>Partner with stakeholders in Sales, Marketing, Finance, Product, and Operations.</li><li>Understand departmental KPIs and provide data support to improve performance.</li><li>Present key findings to executive leadership and recommend course of action.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><strong>Education:</strong></p><ul><li>Bachelor's degree in Computer Science, Data Science, Statistics, Business, or related field.</li><li>Masters degree or MBA preferred.</li></ul><p><br></p><p><strong>Experience:</strong></p><ul><li>8+ years of experience in data analytics or business intelligence roles.</li><li>Experience in managing cross-functional analytics initiatives.</li></ul><p><br></p><p><strong>Technical Skills:</strong></p><ul><li>Proficiency in <strong>SQL, Python, or R for data analysis.</strong></li><li>Expertise in BI tools (<strong>e.g., Power BI, Tableau, Qlik, Looker).</strong></li><li>Experience with data warehousing solutions (<strong>e.g., Snowflake, Redshift, BigQuery).</strong></li><li>Strong understanding of <strong>data modeling, ETL processes, and cloud data platforms.</strong></li></ul><p><br></p><p><strong>Other Details:</strong></p><p><br></p><p><strong>Work Mode: Onsite - Full Time</strong></p><p><strong> Location: Al safa Dubai, UAE</strong></p><p><strong>Experience: 8 to 10 years years</strong></p><p><strong>Days: Monday to Friday</strong></p><p><strong>Timing: 9am-6pm</strong></p><p><br></p><p><strong>Benefits:</strong></p><ul><li>Health insurance for employee & family</li><li>Annual Ticket</li><li>24 Annual leaves on year completion</li><li>Bonus - performance based</li><li>Annual increment</li></ul><p><br></p><p><strong>About HR Ways</strong></p><p>HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world’s biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel <u>https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M</u> to stay updated, or visit <u>www.hrways.co</u> to know more.</p>
<h2 class="h5">Job description</h2>
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<p><span><strong>About Ports, Customs and Free Zone Corporation:</strong></span></p><br><p><span>The Ports, Customs and Free Zone Corporation (PCFC) was officially established in 2001, under the authority of the Dubai Government. There are a number of entities and institutions operating under its umbrella, including Port Rashid, Jebel Ali Port, Al Hamriya Port, which are managed by Dubai Ports Authority, in addition to the Department of Planning and Development - Trakhees, the Dubai Maritime Authority and the Office of the Marine Agency for Wooden Dhows, as well as the investment arm and security arm of the corporation, represented by Investment Department and Security Department.</span></p><br><br> FINANCIAL PLANNING AND ANALYSIS<ul><li>Assist in the preparation of financial forecasts, reforecasts and supporting schedules by analysing historical financial data, trends and approved assumptions.</li><li>Support the development, validation and maintenance of financial models and templates used for budgeting, forecasting and scenario analysis.</li><li>Monitor key financial performance indicators and prepare regular performance reports to support financial monitoring and management decision-making.</li><li>Conduct variance analysis by comparing actual financial results against approved budgets and forecasts, identifying key drivers and significant deviations for review by senior team members.</li><li>Prepare periodic and ad hoc financial reports, ensuring accuracy, consistency and alignment with approved financial data sources.</li><li>Support the annual budgeting process by gathering financial information from relevant departments, validating inputs and assisting with budget consolidation.</li><li>Assist in preparing budget transfer and reallocation requests by compiling relevant financial data, assessing the financial impact and preparing supporting documentation in accordance with the approved Delegation of Authority (DOA) and budget governance framework.</li><li>Support budget revision exercises by updating forecasts, analysing financial impacts and preparing relevant supporting schedules under the guidance of senior team members.</li><li>Provide analytical support for new business initiatives, the establishment of new companies or entities and business expansion projects, including the preparation of financial models and feasibility analyses.</li><li>Conduct cost analyses and efficiency reviews to support value-for-money initiatives and the effective utilisation of financial resources.</li><li>Identify opportunities for process improvement, automation and digitalisation across FP&A activities, and recommend enhancements to improve operational efficiency, accuracy and data quality.</li><li>Maintain accurate and organised documentation, financial assumptions and appropriate audit trails for financial analyses, models and reports.</li></ul> EXPERIENCE<p><strong>Required (Minimum Experience):</strong>A minimum of two years’ experience in Financial Planning and Analysis (FP&A) or a related finance function.</p><br><p><strong>Preferred:</strong>Experience in using financial planning, analysis and ERP systems, such as SAP, Oracle or equivalent platforms.</p><br>EDUCATIONAL QUALIFICATIONS AND CERTIFICATIONS<p><strong>Required (Minimum Qualification):</strong>A bachelor’s degree in Finance, Accounting or a related discipline.</p><br><p><strong>Preferred:</strong>A recognised professional accounting or finance qualification, such as Certified Public Accountant (CPA), or an equivalent professional certification.</p><br> </div>