Automation Jobs - Dubai UAE
1382 Jobs Found
Request: Senior Salesforce Marketing Cloud Developer Engagement: 12 months with renewal option Seniority: Senior – 5+ years<br>Background & Objective:<br>We are seeking an experienced Senior Salesforce Marketing Cloud (SFMC) Developer to provide temporary delivery support for the migration of one of Emirates Airline’s largest automated customer communication programs. The migration is driven by changes to the company’s loyalty platform and product proposition and will require substantial redevelopment of automated marketing emails, journeys, data processes and associated integrations.<br>The program operates within a complex SFMC environment and currently comprises approximately around 4,000 automations running across email programs and data and over 50 marketing automation journeys with communications personalized at a one-to-one customer level. The successful resource will work as part of a high-performing, experienced team and will develop, test and deploy email communications in Marketing Cloud under the direction of the Customer Strategy & Retention Operations team and its technical leads.<br>What will the resource do:• Assess existing journeys, automations, email assets, data extensions, SQL queries, scripts and integrations affected by the loyalty-platform change.• Translate approved business and technical requirements into robust SFMC solutions.• Redevelop and configure personalized emails, Journey Builder journeys and Automation Studio workflows.• Build and maintain AMPscript, SQL, Server-Side Java Script, HTML/CSS and API integrations as required.• Ensure solutions are scalable, secure, maintainable and aligned with the existing SFMC architecture.• API integration working with REST APIs and third-party systems.• Design and implement data validation, transformation and enrichment processes to ensure data quality and consistency. Handling complex data structures, formats and business rules, including troubleshooting data issues and exceptions.• Complete developer testing, support system and business acceptance testing, resolve defects and provide evidence of successful validation.• Support release planning, deployment, production validation and post-release troubleshooting.• Maintain clear technical documentation, configuration records and handover materials.• Provide transparent progress updates and proactively manage delivery risks, dependencies and blockers.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Design, develop, and execute test cases for Finacle 11X core banking across CRM, Core Banking and Payments modules.</p></li><li><p>Validate end-to-end functional flows covering Assets and Liabilities tracks.</p></li><li><p>Build and maintain automated test suites using Selenium with Java or Playwright with Node.js</p></li><li><p>Perform in-sprint automation testing aligned with Agile delivery cycles.</p></li><li><p>Validate SOAP and REST Finacle API as part of test automation.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong Finacle testing experience, preferably on Finacle 11X</p></li><li><p>Hands-on exposure to CRM, Core, and Payments modules</p></li><li><p>Solid understanding of Assets and Liabilities banking domain</p></li><li><p>Proficiency in Selenium (Java) or Playwright (Node.js) for test automation</p></li><li><p>Working knowledge of FIXML and SQL</p></li></ul><p></p></section>
Experience: 2–5 years<br><br>Overview Supports the implementation of enterprise analytics transformation initiatives by developing data models, building BI reports, automating reporting processes, and assisting in AI-powered analytics projects. Responsibilities Semantic Model & Data Engineering Assist in building Bronze, Silver and Gold data layers. Develop and maintain data pipelines. Support data quality validation and reconciliation. Implement standardized business dimensions and shared keys. Maintain KPI documentation. Business Intelligence Build Power BI dashboards and reports. Develop recurring operational reports. Support month-over-month analysis. Assist with report automation. Automation Support automated report scheduling. Build simple workflows using Power Automate. Maintain reporting templates. AI & Agents Assist in configuring AI-powered reporting solutions. Support prompt development and testing. Help maintain reusable AI skills. Governance Perform data quality checks. Support audit documentation. Follow security and RLS standards<br>.
We're Hiring: Industrial Robotics Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to advancing industrial automation, robotics, intelligent manufacturing, and operational efficiency across diverse markets. Our teams collaborate across Engineering, Manufacturing, Operations, Automation, IT, Quality, Maintenance, Supply Chain, Safety, Procurement, and technology partners to design, implement, and optimize scalable robotic solutions. The Role We are seeking an experienced Industrial Robotics Manager to lead the strategy, engineering, implementation, optimization, and lifecycle management of industrial robotics and automated production systems. The ideal candidate will combine strong robotics engineering knowledge with operational and project leadership, overseeing robotic systems from concept and integration through commissioning, production ramp-up, performance optimization, maintenance, and continuous improvement. Key Responsibilities Develop and implement industrial robotics strategies aligned with manufacturing and business objectives. Identify automation opportunities across production, assembly, material handling, inspection, packaging, welding, and logistics processes. Lead robotics feasibility studies, automation assessments, business cases, pilots, and implementation programs. Evaluate industrial robots, robotic cells, automation platforms, end-of-arm tooling, vision systems, and control technologies. Manage robotics projects from concept, design, simulation, and procurement through installation, commissioning, and production stabilization. Define functional, technical, safety, performance, and integration requirements for robotic systems. Lead development and deployment of robotic cells, workstations, and automated production lines. Manage industrial robot applications including articulated robots, SCARA, delta, Cartesian, collaborative robots, and autonomous systems where appropriate. Oversee robotic applications for welding, painting, assembly, palletizing, packaging, machine tending, picking, inspection, dispensing, and material handling. Coordinate robot programming, motion planning, sequencing, tooling, fixtures, sensors, and machine interfaces. Ensure robots are effectively integrated with PLCs, HMIs, safety systems, vision systems, conveyors, sensors, and production equipment. Coordinate integration with MES, ERP, SCADA, industrial networks, and manufacturing data platforms. Lead robotic simulation, offline programming, cycle-time analysis, reach studies, collision checks, and process optimization. Establish standards for robot programming, controls architecture, electrical interfaces, mechanical integration, and documentation. Coordinate factory acceptance testing, site acceptance testing, commissioning, validation, and production handover. Monitor robotic system performance, availability, utilization, cycle time, throughput, precision, and reliability. Analyze production and robotics data to identify bottlenecks, recurring failures, and optimization opportunities. Lead root-cause analysis for robotic faults, downtime, quality issues, and production interruptions. Develop preventive, predictive, and corrective maintenance strategies for robotic systems. Work with Maintenance and Engineering teams to improve robot reliability and equipment lifecycle performance. Manage robot calibration, preventive inspections, software updates, backups, and configuration control. Coordinate spare-parts planning and critical component availability for robotic systems. Establish recovery procedures for robot failures, controls faults, communication failures, and production interruptions. Manage robotics vendors, OEMs, system integrators, controls specialists, and technology partners. Define vendor requirements, technical specifications, service levels, warranties, support models, and performance expectations. Monitor supplier performance, project quality, technical support, response times, and implementation milestones. Manage robotics capital projects, operating expenses, budgets, and lifecycle costs. Evaluate automation ROI, payback periods, labor productivity, capacity gains, quality improvements, and operating-cost reductions. Support manufacturing expansion, plant modernization, production-line upgrades, and new facility development. Ensure robotic solutions are scalable for changing production volumes, product variants, and manufacturing requirements. Coordinate robotics requirements for new product introduction and production ramp-up. Support DFM, DFA, process engineering, tooling, fixtures, and manufacturing-readiness activities. Ensure robotic systems meet applicable machinery safety, functional safety, electrical, EMC, and operational requirements. Conduct robotic risk assessments and ensure appropriate guarding, interlocks, safety scanners, emergency stops, and safe operating procedures. Establish cybersecurity and access-control practices for connected robotic systems. Develop operational, maintenance, troubleshooting, programming, and emergency-response documentation. Coordinate training for robot operators, programmers, engineers, technicians, and maintenance teams. Establish competency requirements and certification programs for personnel working with robotic systems. Identify emerging technologies including AI-enabled robotics, machine vision, autonomous robots, digital twins, adaptive motion control, and robotic analytics. Evaluate opportunities to improve robotic systems through AI, computer vision, predictive analytics, simulation, and intelligent automation. Promote Lean, Six Sigma, TPM, reliability engineering, and continuous-improvement practices. Establish robotics technology roadmaps, architecture standards, lifecycle plans, and modernization priorities. Provide management with regular reports covering robotics performance, projects, reliability, costs, risks, capacity, and improvement opportunities. Key Performance Indicators Robot system availability Robot uptime Overall equipment effectiveness Robot utilization Production throughput Robotic cycle time Cycle-time adherence Robotic process capacity Robot positioning accuracy Repeatability performance Automation-related downtime Mean time between failures Mean time to repair Robot fault frequency Repeat failure rate Preventive maintenance completion Predictive maintenance effectiveness Production quality and defect rate Robotics-related scrap and rework Machine vision inspection accuracy Robotic cell first-pass yield Commissioning and ramp-up performance FAT and SAT completion Project schedule adherence Project budget adherence Automation implementation ROIPayback period Labor productivity improvement Capacity improvement Cost per unit Energy consumption Spare-parts availability Vendor SLA performance Technical support response time Safety incidents and compliance Robotics training completion Programming and documentation compliance System backup and configuration compliance Cybersecurity compliance Continuous-improvement savings Technology roadmap execution Ideal Candidate The successful candidate should have strong experience in industrial robotics, factory automation, controls engineering, manufacturing engineering, robotics integration, or intelligent manufacturing, preferably within automotive, electronics, semiconductor, industrial equipment, consumer goods, logistics, or high-volume production environments. The candidate should demonstrate:Strong knowledge of industrial robotics and automated manufacturing systems. Experience managing robotic automation projects from concept through commissioning and optimization. Hands-on understanding of robot programming, motion control, tooling, fixtures, and robotic cell integration. Knowledge of PLCs, HMIs, servo systems, drives, sensors, safety systems, and industrial communication networks. Experience with robotic programming and simulation platforms. Understanding of machine vision, inspection systems, and robotic perception technologies. Experience integrating robotics with conveyors, machines, MES, SCADA, ERP, and factory automation systems. Strong understanding of industrial machinery and functional safety requirements. Experience with FAT, SAT, commissioning, validation, troubleshooting, and production ramp-up. Strong knowledge of preventive, predictive, and reliability-centered maintenance. Experience managing robotics OEMs, system integrators, suppliers, and technical contractors. Ability to evaluate automation investments, business cases, risks, and ROI. Strong analytical and problem-solving skills with experience using operational and equipment data. Experience with Lean, Six Sigma, TPM, or other continuous-improvement methodologies. Understanding of robotics cybersecurity, configuration management, and system lifecycle requirements. Strong project-management, planning, budgeting, and stakeholder-management capabilities. Excellent leadership, communication, and presentation skills. Ability to manage multiple automation projects, priorities, technical issues, and deadlines. Experience working with international and distributed engineering and operations teams. Strong interest in emerging robotics, AI, vision, autonomous systems, and smart-factory technologies.
<p>Guildhall is recruiting for AI technology company headquartered in Dubai, developing intelligent software solutions that optimize building operations, energy efficiency, and smart infrastructure. Its AI platform is deployed across commercial real estate, hospitality, and enterprise environments, helping organizations automate building management and improve operational performance.
This is a unique opportunity to build the company's global ISO and compliance function from the ground up, working directly with executive leadership to establish scalable governance frameworks and implement AI-driven compliance automation across international operations.
Key Responsibilities:
- Lead the global implementation and management of ISO 9001:2015 and ISO/IEC 27001:2022 management systems.
- Develop, implement, and maintain the company's Quality Management System (QMS) and Information Security Management System (ISMS).
- Own the complete certification lifecycle, including planning, implementation, internal audits, management reviews, external certification audits, surveillance audits, and continual improvement activities.
- Design and maintain quality manuals, policies, procedures, process documentation, risk registers, and compliance records.
- Develop standardized governance frameworks that can be deployed across multiple international offices.
- Ensure all new global operations achieve ISO certification within the company's expansion timeline.
- Lead internal and external audits while coordinating with certification bodies and external auditors.
- Drive process improvement initiatives using risk-based thinking and measurable quality objectives.
- Develop AI-enabled compliance automation solutions to improve audit readiness, documentation, monitoring, and reporting.
- Partner with Engineering, Product, Operations, IT, Legal, HR, and executive leadership to embed compliance into business operations.
- Monitor regulatory changes and industry best practices affecting quality management, information security, privacy, and AI governance.
- Deliver executive reporting, compliance dashboards, KPIs, and management review presentations.
- Build compliance awareness across the organization through training, coaching, and continuous engagement.</p><p>Qualifications:
- Bachelor's degree in Information Security, Computer Science, Engineering, Business, Quality Management, or a related discipline.
- 10+ years of experience in Governance, Risk & Compliance (GRC), Information Security, Quality Management, or Compliance leadership.
- Proven experience owning and managing both ISO 9001:2015 and ISO/IEC 27001:2022 within an organization.
- Demonstrated hands-on experience implementing complete ISO management systems from the ground up, including:
Quality manuals
Process mapping
Internal audits
External certification audits
Management reviews
Corrective and preventive actions (CAPA)
Continuous improvement programs
- Experience maintaining certified ISO environments across multiple business units or international operations.
- Strong background within technology, SaaS, cloud, fintech, AI, or digital products.
- Experience working directly with executive leadership and cross-functional stakeholders.
- Excellent understanding of risk management, governance frameworks, and compliance best practices.
- Strong communication, stakeholder management, and leadership skills.
- Professional certifications such as ISO 9001 Lead Auditor/Lead Implementer, ISO 27001 Lead Auditor/Lead Implementer, CISSP, CISM, CRISC, or equivalent are highly desirable.
- Experience with AI governance frameworks (e.g., ISO 42001) or compliance automation technologies is an advantage.</p>
<p>Guildhall is recruiting for AI technology company headquartered in Dubai, developing intelligent software solutions that optimize building operations, energy efficiency, and smart infrastructure. Its AI platform is deployed across commercial real estate, hospitality, and enterprise environments, helping organizations automate building management and improve operational performance.
This is a unique opportunity to build the company's global ISO and compliance function from the ground up, working directly with executive leadership to establish scalable governance frameworks and implement AI-driven compliance automation across international operations.
Key Responsibilities:
- Lead the global implementation and management of ISO 9001:2015 and ISO/IEC 27001:2022 management systems.
- Develop, implement, and maintain the company's Quality Management System (QMS) and Information Security Management System (ISMS).
- Own the complete certification lifecycle, including planning, implementation, internal audits, management reviews, external certification audits, surveillance audits, and continual improvement activities.
- Design and maintain quality manuals, policies, procedures, process documentation, risk registers, and compliance records.
- Develop standardized governance frameworks that can be deployed across multiple international offices.
- Ensure all new global operations achieve ISO certification within the company's expansion timeline.
- Lead internal and external audits while coordinating with certification bodies and external auditors.
- Drive process improvement initiatives using risk-based thinking and measurable quality objectives.
- Develop AI-enabled compliance automation solutions to improve audit readiness, documentation, monitoring, and reporting.
- Partner with Engineering, Product, Operations, IT, Legal, HR, and executive leadership to embed compliance into business operations.
- Monitor regulatory changes and industry best practices affecting quality management, information security, privacy, and AI governance.
- Deliver executive reporting, compliance dashboards, KPIs, and management review presentations.
- Build compliance awareness across the organization through training, coaching, and continuous engagement.</p><p>Qualifications:
- Bachelor's degree in Information Security, Computer Science, Engineering, Business, Quality Management, or a related discipline.
- 10+ years of experience in Governance, Risk & Compliance (GRC), Information Security, Quality Management, or Compliance leadership.
- Proven experience owning and managing both ISO 9001:2015 and ISO/IEC 27001:2022 within an organization.
- Demonstrated hands-on experience implementing complete ISO management systems from the ground up, including:
Quality manuals
Process mapping
Internal audits
External certification audits
Management reviews
Corrective and preventive actions (CAPA)
Continuous improvement programs
- Experience maintaining certified ISO environments across multiple business units or international operations.
- Strong background within technology, SaaS, cloud, fintech, AI, or digital products.
- Experience working directly with executive leadership and cross-functional stakeholders.
- Excellent understanding of risk management, governance frameworks, and compliance best practices.
- Strong communication, stakeholder management, and leadership skills.
- Professional certifications such as ISO 9001 Lead Auditor/Lead Implementer, ISO 27001 Lead Auditor/Lead Implementer, CISSP, CISM, CRISC, or equivalent are highly desirable.
- Experience with AI governance frameworks (e.g., ISO 42001) or compliance automation technologies is an advantage.</p>
About SYSCORT<br><br>Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises.<br><br>Role Objective<br><br>Own and improve Syscort's day-to-day operating system. The person will work across departments to identify operational problems, build processes and SOPs, implement systems, train employees, drive execution and continuously improve how the business operates.<br><br>The objective is to make Syscort less dependent on the founder and individual employees and increasingly run through clear processes, systems, automation and accountability.<br><br>Key Responsibilities<br><br> Business & Process Understanding Understand how Sales, Presales, Delivery, Finance, HR, Marketing and Administration operate. Identify bottlenecks, inefficiencies, duplication, communication gaps and founder dependencies. Map AS-IS processes and design practical TO-BE processes. Establish clear ownership, responsibilities, approvals and escalation paths. Process & SOP Implementation Create and maintain SOPs, checklists, workflows, templates and policies. Convert processes into practical operating procedures that employees can actually follow. Implement processes rather than only documenting them. Regularly review and improve SOPs based on business feedback. Hands-on Execution Take ownership of operational projects and drive them to completion. Follow up with department owners and ensure agreed actions are implemented. Resolve cross-functional operational issues. Step in where processes are unclear or ownership is missing. Build structure around areas currently dependent on the CEO. Systems & Automation Optimize Hub Spot, Rippling, project management, finance and other business systems. Identify repetitive/manual processes suitable for automation. Work with Syscort's technical team to implement workflow automation and AI. Ensure systems support the defined business process and data flows. Employee Onboarding & Training Build role-specific onboarding processes. Train new hires on SOPs, systems and workflows. Ensure employees understand their responsibilities, KPIs and escalation paths. Maintain a central knowledge base for company processes. Performance & Governance Define operational KPIs and dashboards. Monitor whether processes are being followed. Run weekly operational reviews and track action items. Identify recurring problems and drive root-cause resolution. Escalate only significant exceptions to the CEO. Continuous Improvement Continuously look for ways to reduce cost, manual work, delays and dependency on individuals. Identify opportunities to simplify, standardize and automate. Measure the impact of operational improvements.<br><br>First 90 Days<br><br>0–30 Days: Understand the business, map key processes and identify major operational bottlenecks and CEO dependencies.<br><br>31–60 Days: Implement priority processes, SOPs, ownership structures, dashboards and system improvements.<br><br>61–90 Days: Train teams, enforce processes, automate selected workflows and establish a sustainable operating cadence.<br><br>Ideal Candidate<br><br>5–10 years in Business Operations, Process Excellence, Management Consulting, PMO, Business Transformation or a similar role. Hands-on executor who is comfortable doing the work, not just managing it. Strong process mapping, SOP and project execution skills. Comfortable working across multiple departments. Strong communication and stakeholder management skills. Comfortable with CRM, HRMS, ERP, automation and AI tools. Highly organized, analytical and proactive. Able to work independently in a fast-growing company.<br><br>Success Measures<br><br>Reduced CEO involvement in routine operations. Critical processes documented and implemented. Faster and more consistent execution. Reduced operational errors and rework. Improved employee onboarding and productivity. Increased automation of repetitive work. Clear ownership and accountability across departments. Stronger management visibility through dashboards and KPIs.<br><br>This is a hands-on builder/operator role with a potential path to Head of Operations / COO as Syscort scales.
Company Description Cruq AI is an AI-native agent platform that delivers powerful automation to transform operations for enterprises and scale-ups. The platform provides a modular library of pre-built AI agents across domains such as data entry, customer service, compliance, finance, HR, healthcare, IT, legal, and retail, enabling end-to-end workflow automation. Its Agent OS supports multi-agent collaboration, flexible deployment, and integration with existing enterprise systems, delivering human-level accuracy and continuous operation. Cruq AI offers rapid deployment templates, customizable solutions, and advanced data capabilities like database integration, memory, and retrieval-augmented generation. With proven cost reductions and continuous self-improvement of agents, Cruq AI helps organizations accelerate processes, improve accuracy, and maintain a competitive edge through intelligent automation.<br>Role Description As a Research Engineer Robotics (Systems) at Cruq AI, you will design, implement, and evaluate robotic systems that leverage advanced AI agents for real-world automation. You will conduct applied research on algorithms and system architectures, develop prototypes, integrate hardware and software components, and validate performance through simulations and experiments. Day-to-day activities include collaborating with cross-functional teams, writing clean and testable code, analyzing experimental results, and iterating on system designs for robustness, safety, and scalability. You will document your work, contribute to technical publications, and support the transition from research prototypes to production-ready solutions. This is a full-time, remote role.<br>Qualifications Strong foundation in Computer Science, including data structures, algorithms, and software engineering principles. Experience in Research and Development (R&D) and applied Research for robotics, autonomous systems, or AI-driven control. Background in Physics or related fields, with understanding of dynamics, kinematics, and control systems for robotic platforms. Proficiency in designing and analyzing Algorithms for perception, planning, control, or multi-agent coordination. Hands-on experience with robotics frameworks (e.g., ROS), simulation tools (e.g., Gazebo, Isaac, Webots), and real or simulated robotic systems. Strong programming skills in languages such as Python, C++, or Rust, and familiarity with Linux-based development environments. Ability to design experiments, interpret data, and communicate findings clearly to technical and non-technical stakeholders. Bachelor’s, Master’s, or PhD in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, Physics, or a related discipline. Experience with machine learning or reinforcement learning for robotics, and knowledge of systems engineering or distributed systems, is highly beneficial. Comfort working in a remote, collaborative environment, with strong problem-solving skills and a focus on
<ul><li><p>Develop and execute comprehensive test plans and test cases to validate product functionality and performance against specifications.</p></li><li><p>Identify, document, and track software defects using bug tracking systems, collaborating with development teams for timely resolution.</p></li><li><p>Design and implement automated testing frameworks and scripts to enhance testing efficiency and coverage for regression and functional testing.</p></li><li><p>Conduct thorough root cause analysis of defects, providing detailed reports and recommendations for process improvements.</p></li><li><p>Interior Fit-Out/Construction UAE Experience Mandatory Hands-on Experience in QA/QC Processes, ITPs, Material Inspections & NCR Management</p></li><li><p>Knowledge of UAE Quality Standards, Material Specifications & Consultant Approval Procedures is an Added Advantage</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Engineering, or a related technical field.</li><li>Minimum of 3-5 years of proven experience in Quality Assurance or Quality Control engineering.</li><li>Proficiency in at least one programming language (e.g., Python, Java, C#) for test automation.</li><li>Experience with test automation tools such as Selenium, Appium, or Cypress.</li></ul>
<p>Position Title: AI Implementation Officer
Employment Type: Full Time
Salary AED: Up to 10,000 inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands
Job Description:
§ Support the planning, coordination, and deployment of AI projects, including researching and recommending suitable AI tools and solutions.
§ Build and implement automations using no-code/low-code platforms such as Zapier, Make (Integromat), or Microsoft Power Automate.
§ Collaborate with cross-functional teams to analyze workflows, identify process improvement opportunities, and integrate AI-driven solutions.
§ Maintain clear documentation of automations and workflows and provide regular reports and updates on project progress and outcomes.</p><p>Qualifications:
§ Female,aged 38 years old and below
§ 1–3 years of experience in a technology, operations, or process improvement role.
§ Hands-on experience with no-code/low-code tools (e.g., Zapier, Make, Microsoft Power Automate) and familiarity with AI tools (e.g., ChatGPT, Claude, Gemini).
§ Strong understanding of automation, process mapping, and prompt engineering, with exposure to Python or JavaScript, plus proficiency in project management tools (Asana, Jira, Notion, Trello) and solid analytical skills.</p>
<p>Position Title: AI Implementation Officer
Employment Type: Full Time
Salary AED: Up to 10,000 inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands
Job Description:
§ Support the planning, coordination, and deployment of AI projects, including researching and recommending suitable AI tools and solutions.
§ Build and implement automations using no-code/low-code platforms such as Zapier, Make (Integromat), or Microsoft Power Automate.
§ Collaborate with cross-functional teams to analyze workflows, identify process improvement opportunities, and integrate AI-driven solutions.
§ Maintain clear documentation of automations and workflows and provide regular reports and updates on project progress and outcomes.</p><p>Qualifications:
§ Female,aged 38 years old and below
§ 1–3 years of experience in a technology, operations, or process improvement role.
§ Hands-on experience with no-code/low-code tools (e.g., Zapier, Make, Microsoft Power Automate) and familiarity with AI tools (e.g., ChatGPT, Claude, Gemini).
§ Strong understanding of automation, process mapping, and prompt engineering, with exposure to Python or JavaScript, plus proficiency in project management tools (Asana, Jira, Notion, Trello) and solid analytical skills.</p>
⚙️ We're Hiring: Equipment Engineering Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing, deploying, and optimizing reliable, safe, efficient, and scalable industrial equipment and manufacturing technologies. Our teams collaborate across Manufacturing, Production, Engineering, Maintenance, Automation, Quality, Safety, Supply Chain, Procurement, Finance, Product Development, IT, and external equipment manufacturers to ensure production equipment delivers required performance throughout its lifecycle. The Role We are seeking an experienced Equipment Engineering Manager to lead the technical strategy, specification, selection, development, installation, commissioning, qualification, optimization, reliability, modernization, and lifecycle management of manufacturing and industrial equipment. The successful candidate will provide engineering leadership across production machinery, process equipment, tooling, automation interfaces, utilities-connected equipment, inspection systems, and supporting technical assets. The role will ensure equipment meets requirements for safety, quality, capacity, productivity, reliability, maintainability, flexibility, cost, and regulatory compliance. Key Responsibilities Equipment Engineering Strategy Develop and implement an equipment-engineering strategy aligned with manufacturing and business objectives. Establish standards for equipment design, selection, specification, installation, commissioning, operation, maintenance, and lifecycle management. Develop equipment-capability and modernization roadmaps. Identify equipment risks, capacity constraints, reliability gaps, and technology opportunities. Standardize equipment platforms and technical solutions where appropriate. Equipment Lifecycle Management Manage equipment throughout its lifecycle:Concept Specification Design Procurement Manufacturing Factory Acceptance Installation Commissioning Production Ramp-UpOperation Upgrade Maintenance Modernization Decommissioning Ensure lifecycle decisions consider total cost of ownership. Equipment Requirements Define detailed technical requirements for new and modified production equipment. Establish requirements for:Capacity Cycle Time Accuracy Quality Reliability Safety Maintainability Flexibility Automation Data Connectivity Energy Efficiency Documentation Equipment Specification Develop technical specifications, equipment standards, user requirements, and performance criteria. Ensure specifications are measurable and commercially enforceable. Review technical proposals against approved requirements. Equipment Selection Evaluate equipment manufacturers, OEMs, system integrators, and technical solutions. Conduct technical due diligence and supplier assessments. Compare performance, reliability, maintainability, flexibility, lifecycle cost, and technical risk. Equipment Design Review Review equipment designs throughout development. Assess:Mechanical Design Electrical Design Controls Automation Safety Maintainability Ergonomics Accessibility Production Performance Identify design risks before equipment fabrication. Design for Reliability Ensure equipment is designed for high availability and maintainability. Identify potential failure modes during design. Incorporate appropriate redundancy, diagnostics, accessibility, and condition monitoring. Design for Maintainability Ensure maintenance personnel can safely and efficiently access critical components. Minimize unnecessary maintenance complexity. Consider spare-parts availability and service requirements during equipment design. Equipment Automation Coordinate equipment automation requirements with automation and controls teams. Ensure appropriate integration of:PLCHMISCADARobotics Machine Vision Motion Control Sensors Drives Safety Systems Controls Engineering Review equipment-control architectures. Ensure control systems meet production, safety, reliability, data, and integration requirements. Establish standards for controls documentation and software backups. Robotics Integration Evaluate and integrate robotic equipment for:Assembly Welding Material Handling Machine Tending Palletizing Packaging Inspection Ensure robotic systems meet cycle-time, safety, reliability, and quality requirements. Machine Vision Lead equipment-engineering integration of machine-vision systems. Define requirements for:Inspection Identification Measurement Defect Detection Assembly Verification Ensure vision systems are appropriately validated and maintained. Production Equipment Manage engineering activities related to:CNC Machines Presses Welding Equipment Assembly Equipment Packaging Equipment Conveyors Industrial Furnaces Process Equipment Material-Handling Equipment Specialized Manufacturing Machinery Key Performance Indicators Performance may be measured through:Equipment availability Overall Equipment Effectiveness Equipment utilization Production throughput Equipment cycle time Equipment capacity Unplanned downtime Mean Time Between Failures Mean Time To Repair Equipment failure frequency Repeat-failure rate Equipment-related quality defects First-pass yield Equipment reliability Preventive-maintenance compliance Predictive-maintenance effectiveness Equipment commissioning performance Factory acceptance test performance Site acceptance test performance Production ramp-up performance Equipment project on-time delivery Equipment project budget performance CAPEX variance Equipment ROIPayback period Total cost of ownership Spare-parts availability Critical-spares stockout rate Obsolescence-risk reduction Equipment modernization progress Energy consumption per unit Equipment safety incidents Engineering-change success rate Equipment documentation completeness Software-backup compliance Vendor SLA performance Warranty-claim resolution time Equipment relocation performance Equipment lifecycle extension Maintenance cost reduction Downtime reduction Capacity improvement Productivity improvement Quality improvement Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Equipment Engineering, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Automation Engineering, Reliability Engineering, or related fields. The candidate should demonstrate:Proven experience leading equipment-engineering functions within manufacturing, industrial, automotive, electronics, engineering, or other production environments. Strong understanding of industrial and manufacturing equipment, machinery, tooling, fixtures, automation, controls, and production processes. Extensive experience with equipment specification, technical evaluation, supplier selection, installation, commissioning, qualification, optimization, and lifecycle management. Strong knowledge of mechanical, electrical, pneumatic, hydraulic, instrumentation, controls, and automation systems. Experience with PLC, HMI, SCADA, robotics, machine vision, motion control, industrial networks, and equipment integration. Strong understanding of equipment reliability, maintainability, preventive maintenance, predictive maintenance, FMEA, RCA, and reliability engineering. Experience managing Factory Acceptance Testing, Site Acceptance Testing, commissioning, production ramp-up, and equipment handover. Experience with equipment CAPEX, business cases, ROI, lifecycle costing, and total cost of ownership. Strong knowledge of machine safety, risk assessment, functional safety, guarding, interlocks, and safe equipment operation. Experience managing OEMs, system integrators, equipment suppliers, contractors, and technical consultants. Experience with equipment modernization, obsolescence management, upgrades, replacement planning, and lifecycle strategy. Strong understanding of production capacity, cycle-time optimization, throughput improvement, equipment bottleneck analysis, and OEE. Experience supporting new-product introduction, industrialization, factory expansion, new production lines, or new-factory development. Experience with Industry 4.0, Industrial IoT, digital manufacturing, predictive analytics, AI, digital twins, or connected equipment is advantageous. Strong technical documentation, engineering-change-control, configuration-management, and equipment-governance capabilities. Experience leading engineering teams and developing technical competencies. Strong analytical, troubleshooting, project-management, commercial, and problem-solving capabilities. Knowledge of UAE and GCC industrial, manufacturing, safety, and regulatory environments is advantageous. Relevant degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering, Industrial Engineering, Automation Engineering, or a related discipline. Professional certifications in engineering, reliability, automation, project management, Lean Six Sigma, safety, or asset management are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, stakeholder-management, planning, analytical, and communication skills. Ability to translate production requirements into reliable, safe, maintainable, and commercially viable equipment solutions. Ability to balance technical performance, safety, quality, reliability, flexibility, lifecycle cost, and production requirements. Ability to manage complex equipment projects, technical risks, suppliers, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong equipment-focused, engineering-led, reliability-oriented, safety-conscious, technically rigorous, manufacturing-driven, data-informed, commercially aware, innovative, practical, collaborative, and results-driven mindset.
We're Hiring: Mechatronics Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing advanced engineering, automation, intelligent equipment, and integrated technology solutions across diverse markets. Our teams combine mechanical, electrical, electronics, controls, software, robotics, manufacturing, and systems engineering expertise to design, deploy, and optimize reliable mechatronic systems for complex industrial applications. The Role We are seeking an experienced Mechatronics Manager to lead mechatronics engineering, automation, robotics, intelligent equipment, motion systems, controls, prototyping, integration, and technical development programs. The ideal candidate will provide multidisciplinary leadership across mechanical and electrical systems, sensors, actuators, motors, PLCs, robotics, embedded systems, industrial networks, and software, ensuring integrated solutions meet performance, reliability, safety, quality, and cost objectives. Key Responsibilities Develop and implement mechatronics engineering strategies aligned with business, product, manufacturing, and technology objectives. Lead multidisciplinary mechatronics engineering teams across mechanical, electrical, electronics, controls, automation, robotics, and software disciplines. Manage the design, development, integration, testing, commissioning, and optimization of mechatronic systems. Define system-level requirements, functional specifications, technical architecture, interfaces, and performance targets. Develop integrated mechanical, electrical, electronic, control, and software solutions. Lead the design of automated machinery, production equipment, robotic systems, intelligent devices, and industrial automation platforms. Evaluate motors, drives, actuators, sensors, controllers, PLCs, servos, robotics, vision systems, and embedded technologies. Develop motion-control systems involving servo motors, stepper motors, linear actuators, gear systems, and precision positioning. Lead robotics integration including industrial robots, collaborative robots, autonomous systems, end-effectors, and robotic work cells. Design and optimize pneumatic, hydraulic, electromechanical, and precision mechanical systems. Coordinate mechanical and electrical packaging, component selection, system interfaces, and design integration. Develop control architectures using PLCs, industrial PCs, embedded controllers, motion controllers, and distributed control systems. Integrate sensors and instrumentation for position, force, pressure, temperature, vibration, vision, and condition monitoring. Manage industrial communication networks and protocols used by integrated equipment and automation systems. Support development and integration of HMI, SCADA, MES, machine-vision, and manufacturing-control interfaces. Lead prototyping, proof-of-concept development, engineering trials, and technology demonstrations. Establish design-review processes covering requirements, architecture, risk, manufacturability, reliability, safety, and performance. Coordinate system simulation, modeling, testing, validation, and performance verification. Develop engineering test plans, acceptance criteria, validation procedures, and commissioning requirements. Lead factory acceptance testing, site acceptance testing, commissioning, and production handover. Investigate system failures, intermittent faults, control issues, mechanical failures, and integration problems. Conduct root-cause analysis and implement corrective and preventive actions. Analyze system performance data to identify reliability, productivity, and optimization opportunities. Improve equipment cycle time, precision, throughput, energy efficiency, and operational stability. Support predictive maintenance and condition-monitoring solutions for mechatronic equipment. Integrate sensors, data acquisition, analytics, and diagnostic systems to improve equipment visibility. Coordinate engineering changes, design modifications, software updates, and hardware upgrades. Maintain configuration control and ensure engineering changes are properly documented, reviewed, tested, and released. Support new-product introduction, manufacturing automation, process development, and production scale-up. Work closely with manufacturing engineering and operations teams to improve automation readiness and production performance. Apply design-for-manufacturing, design-for-assembly, design-for-serviceability, and lifecycle engineering principles. Evaluate emerging technologies including AI-enabled robotics, machine vision, digital twins, autonomous systems, edge computing, and intelligent controls. Develop technical roadmaps for mechatronics platforms, automation architectures, and future equipment capabilities. Manage technology suppliers, equipment manufacturers, system integrators, component suppliers, and engineering contractors. Define technical specifications, supplier requirements, acceptance criteria, warranties, service expectations, and performance standards. Monitor supplier technical performance, delivery quality, responsiveness, and engineering support. Support procurement of motors, drives, sensors, controllers, robotics, actuators, automation hardware, and specialized components. Manage engineering budgets, project costs, capital investments, resources, and technical schedules. Develop business cases for automation and mechatronics investments, including ROI, productivity gains, lifecycle costs, and risk. Ensure mechatronic systems comply with applicable machinery safety, electrical, functional safety, EMC, environmental, and regulatory requirements. Conduct engineering risk assessments, FMEA, hazard analysis, and safety reviews. Support functional safety implementation for automated and robotic systems where applicable. Develop technical documentation including system specifications, schematics, drawings, software documentation, test procedures, and maintenance manuals. Establish engineering standards, component libraries, design guidelines, and reusable mechatronics architectures. Train and mentor engineers, technicians, and technical specialists in mechatronics technologies and engineering practices. Promote Lean, Six Sigma, reliability engineering, systems engineering, and continuous-improvement methodologies. Benchmark technologies and engineering practices against industry developments and leading manufacturers. Build relationships with universities, research institutions, technology companies, and specialist engineering partners. Provide management with regular reports covering engineering programs, system performance, technical risks, costs, milestones, and improvement opportunities. Key Performance Indicators Mechatronics projects delivered Engineering project schedule adherence System development cycle time Prototype development cycle time First-pass design success System integration success rate Commissioning cycle time Factory acceptance test performance Site acceptance test performance Equipment availability Equipment uptime Overall equipment effectiveness Machine cycle time Production throughput System reliability Mean time between failures Mean time to repair Unplanned equipment downtime Repeat failure rate Predictive maintenance effectiveness Control-system performance Motion accuracy Positioning repeatability Robotics utilization Automation utilization Machine-vision accuracy Sensor and instrumentation reliability System response time Process capability Engineering change effectiveness Design defect rate Field failure rate Safety incidents Functional safety compliance Supplier performance Supplier SLA compliance Engineering budget adherence Capital project ROIManufacturing cost reduction Energy-efficiency improvement Training and competency completion Continuous-improvement savings Ideal Candidate The successful candidate should have strong experience in mechatronics engineering, industrial automation, robotics, controls engineering, electromechanical systems, intelligent machinery, or advanced manufacturing technology. The candidate should demonstrate:Proven experience managing multidisciplinary mechatronics or automation engineering teams. Strong understanding of mechanical, electrical, electronics, controls, software, and systems integration. Experience designing and commissioning automated machinery, robotic systems, or intelligent equipment. Strong knowledge of PLCs, motion controllers, servo systems, drives, sensors, actuators, and industrial communication networks. Experience with industrial robots, collaborative robots, machine vision, automated handling, or autonomous systems. Understanding of pneumatic, hydraulic, electromechanical, and precision motion systems. Experience with HMI, SCADA, MES, industrial PCs, embedded systems, or related automation platforms. Strong troubleshooting and root-cause analysis capabilities. Experience with system testing, validation, commissioning, and production release. Strong understanding of machinery safety, electrical safety, functional safety, EMC, and applicable engineering standards. Experience with FMEA, risk assessment, reliability engineering, Lean, Six Sigma, or continuous improvement. Ability to evaluate engineering designs, technology options, suppliers, costs, risks, and lifecycle requirements. Experience managing engineering projects, budgets, technical resources, and delivery schedules. Strong experience working with equipment manufacturers, system integrators, component suppliers, and contractors. Familiarity with digital twins, industrial IoT, edge computing, AI-enabled automation, or predictive analytics is highly desirable. Strong analytical, technical, and problem-solving skills. Excellent communication, technical documentation, presentation, and stakeholder-management capabilities.
<ul><li><p>Conduct penetration testing across web applications, mobile applications, and APIs.</p></li><li><p>Execute secure code reviews to identify and remediate vulnerabilities in application code, scripts, and configurations.</p></li><li><p>Configure, optimize, and manage results from SAST, DAST, SCA, IaC, and container scanning tools.</p></li><li><p>Drive DevSecOps initiatives, emphasizing security automation within CI/CD pipelines.</p></li><li><p>Enhance the security posture of Kubernetes, container runtimes, and the underlying infrastructure.</p></li><li><p>Contribute to security architecture design and conduct risk reviews for applications, cloud environments, and infrastructure.</p></li><li><p>Lead threat modeling, risk assessments, and end-to-end vulnerability management.</p></li><li><p>Promote security awareness by establishing and delivering training sessions and best-practice workshops.</p></li><li><p>Partner with development, DevOps, and infrastructure teams to guarantee secure design and delivery.</p></li><li><p>Act as a trusted security advisor, translating complex technical risks into actionable recommendations for non-technical stakeholders.</p></li><li><p>Participate in incident response, conduct post-incident reviews, and ensure lessons learned are implemented.</p></li><li><p>Stay continuously updated on emerging threats, modern attack vectors, and innovative security technologies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>7–12 years of professional experience in information security roles.</p></li><li><p>Proven hands-on expertise in web, mobile, and API penetration testing.</p></li><li><p>Proficiency with application and infrastructure security tooling (SAST, DAST, SCA, IaC, and container scanning).</p></li><li><p>Deep understanding of DevSecOps principles, CI/CD pipeline security, and security automation frameworks.</p></li><li><p>Strong knowledge of cloud security best practices, specifically within AWS and Azure.</p></li><li><p>Solid grasp of Kubernetes, Docker, container runtime security, and secure architecture design principles.</p></li><li><p>Proficient scripting skills (e.g., Python, Bash) to build and automate security workflows.</p></li><li><p>Strong analytical and problem-solving mindset.</p></li><li><p>Excellent communication and stakeholder management skills, with the ability to articulate technical risks clearly to non-technical audiences.</p></li><li><p>Highly collaborative approach when working with development, DevOps, product, and leadership teams.</p></li><li><p>Passion for continuous learning and championing a company-wide culture of security.</p></li></ul>
<p>Join Our Team at Eaton: Empowering Tomorrow, Today!
Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long?term investment in growth, collaboration, and capability building.
About Eaton
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
What you’ll do:
Develop and implement maintenance strategies for automated systems, including preventive, predictive and corrective approaches for PLC-controlled machines, robotics and integrated production equipment.
Drive reliability improvement of automation systems, analyzing downtime, MTBF and MTTR, identifying failure modes in electrical, control and mechatronic systems, and implementing corrective and preventive actions.
Lead structured root cause analysis (RCA, A3, 5 Why) for automation, control and system integration issues, ensuring sustainable elimination of recurring failures.
Own performance of control and automation systems, including:
a) PLC-controlled equipment
b) Robotic systems
c) HMI and industrial control systems
Define and optimize maintenance plans and standards for electrical and mechatronic systems, including inspection routines, monitoring of critical components and lifecycle management.
Drive continuous improvement of automation solutions, optimizing control logic, system integration and machine performance in collaboration with production and engineering teams.
Support and optimize PLC, safety controllers and HMI systems, ensuring robust operation, system stability and alignment with production requirements.
Lead integration and optimization of robotic systems and automation components into existing production processes, ensuring compatibility, reliability and performance.
Define and deploy predictive maintenance approaches for automation systems, leveraging system data, diagnostics and failure trends to reduce unplanned downtime.
Support commissioning and industrialization of automated equipment, ensuring system robustness, maintainability and readiness for serial production.
Standardize maintenance processes, documentation and control strategies, including technical specifications, system documentation and troubleshooting guidelines.
Provide technical leadership to maintenance technicians, supporting complex troubleshooting of electrical, automation and control-related issues without taking ownership of execution.
Collaborate with internal and external stakeholders, including engineers, toolmakers and OEM partners for system optimization, upgrades and technical issue resolution.</p><p>Qualifications:
Bachelor's Degree in preferably electrical engineering, automation engineering, mechatronics or a similar qualification
Min 2 years of experience in industrial automation
Knowledge of Cam-controlled machines like: Bihler (prefered), Wafios, Finzer
High-speed automatic assembly lines like: Stiwa, PIA, Festo, Omron, B&R, DA Automation
Skills:
Arburg or Engel machine for 1 and 2 component tools and molding infrastructure e.g. centry drying system (Wittmann), machine and tool cooling
Experienced in CAD, SPS, HMI-Systems, circuit diagram understanding for electric, pneumatic and hydraulic; advantageous: programming skills
Quick comprehension, independent working style, abilty to work in teams, strong communication skills, continous learning, willingness to work shifts
What We Offer
Competitive compensation and benefits package
Challenging projects in dynamic collaborative team
We make your aspirations matter – Eaton encourages internal promotion, whenever possible
We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen
Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward?looking business community, supported by modern infrastructure, excellent connectivity, and a well?established expatriate ecosystem.
At Eaton, employees based in Dubai are part of a stable, well?governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long?term career development.
Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p>
<ul><li><p>Bachelor's Degree or Diploma in Electrical Engineering, Electrical & Electronics Engineering, Mechatronics, Automation Engineering or related discipline.</p></li><li><p><strong>3–5 years of experience (Mandatory)</strong> in PLC programming, control panel wiring and commissioning.</p></li><li><p>Experience in manufacturing or industrial automation.</p></li><li><p>Strong knowledge of electrical control panel design.</p></li><li><p>Proficiency in AutoCAD Electrical, EPLAN or similar software.</p></li><li><p>Ability to prepare electrical schematics, SLDs and wiring diagrams.</p></li><li><p>Hands-on experience with FAT and commissioning.</p></li><li><p>Knowledge of VFDs, contactors, relays, timers, MCBs, MCCBs, safety relays and terminal blocks.</p></li><li><p>Good understanding of motor control circuits including Star-Delta starters.</p></li><li><p>Familiarity with international electrical standards.</p></li><li><p>Strong analytical, troubleshooting and communication skills.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering, Control Systems Engineering, or a related field.</li><li>Professional Engineer (PE) license or EIT certification is highly advantageous.</li><li>Minimum of 5 years of progressive experience in electrical design and control system engineering.</li><li>Proven expertise in PLC programming (e.g., Rockwell, Siemens, Mitsubishi) and HMI development.</li></ul>
We are looking for an Analyst to join our Marketing team and drive the practical application of AI across content creation, creative development, and marketing workflows. The role combines AI content creation, prompt engineering, automation, and experimentation to develop high-quality, scalable solutions while maintaining brand and product consistency.<br>Key Responsibilities Create and refine AI-generated images, videos, audio, and creative assets for Marketing. Use and combine tools such as Adobe Firefly, Midjourney, Runway, Kling AI, Cap Cut, and Eleven Labs. Develop and optimize prompts to achieve consistent, high-quality results. Explore new AI tools and identify practical applications for the business. Identify opportunities to automate repetitive creative and marketing processes. Build reusable libraries of prompts, references, workflows, and best practices. Ensure AI-generated content meets brand, product, and quality standards. Collaborate with Marketing, Creative, and other teams to turn business needs into AI-powered solutions. Share knowledge, demonstrate new tools, and support teams in adopting AI.<br>Requirements Hands-on experience with AI for image, video, audio, or content creation. Strong prompt engineering and creative problem-solving skills. Experience with multiple AI tools and platforms. Understanding of automation, APIs, or workflow integrations. Strong visual and critical eye for identifying AI-generated errors. Curious, proactive, and comfortable experimenting with new technologies. Strong organizational and communication skills. Experience in Marketing, Creative, Digital, Content, or Advertising is a plus. Strong English communication skills.
At Elysian Real Estate, we pride ourselves on delivering a luxury experience in Dubai’s dynamic property market. We are looking for a Salesforce CRM Specialist to enhance our digital infrastructure, streamline operations, and optimize marketing automation. If you have deep expertise in Salesforce CRM, Marketing Cloud, and Pardot, along with a passion for data-driven solutions, we’d love to have you on board.<br>Key Responsibilities:Oversee and manage Salesforce CRM, ensuring seamless configuration, customization, and optimization. Develop and maintain Salesforce Marketing Cloud, Pardot (Account Engagement), and Sales Cloud integrations to drive lead generation and nurturing. Design and implement automated workflows, reports, and dashboards to enhance sales and marketing performance. Leverage APIs (REST/SOAP), AMPscript, HTML, and SQL to personalize customer engagement and improve automation. Collaborate with marketing, sales, and operations teams to align Salesforce solutions with business goals. Optimize customer journeys using Journey Builder, Automation Studio, and Marketing Cloud Personalization to improve conversion rates. Ensure seamless integration of CRM, real estate platforms, and third-party marketing tools for data-driven decision-making. Provide technical support, troubleshooting, and best practices to internal teams. Configure and customize Salesforce Sales Cloud, including objects, fields, page layouts, validation rules, record types, flows and automation. Design and maintain lead assignment, lead rotation, reassignment, SLA, follow-up and escalation processes. Manage CRM integrations with property portals, telephony systems, Whats App, websites and other third-party platforms. Monitor integration performance and troubleshoot failed or missing lead/data synchronization. Build and maintain reports and dashboards to monitor lead performance, user activity, SLA compliance, conversion and CRM adoption. Maintain CRM data quality, including duplicate management, validation, mandatory fields and data integrity. Manage user access, roles, profiles, permission sets and system-related user issues. Translate business requirements from Sales, Marketing and Operations into practical Salesforce solutions. Support UAT, testing, deployment and post-release validation for CRM enhancements and integrations. Provide ongoing technical troubleshooting and support for Salesforce users.<br>Qualifications & Skills:Strong expertise in Salesforce CRM, Marketing Cloud, and Pardot (Account Engagement). Experience with real estate CRM integrations, lead automation, and customer engagement strategies. Proficiency in AMPscript, SQL, HTML, CSS, and Apex for advanced automation and personalization. Salesforce certifications (e.g., Marketing Cloud Consultant, Administrator, Developer) are a plus. Analytical mindset with experience in Google Analytics, SEO, and data-driven marketing strategies. Excellent problem-solving, communication, and stakeholder management skills. Ability to work in a fast-paced, tech-driven real estate environment. Strong hands-on experience with Salesforce Sales Cloud administration and configuration. Experience integrating Salesforce with APIs and third-party systems.Why Join Elysian? Work with one of Dubai’s leading luxury real estate firms and shape the future of digital real estate marketing. Innovative, data-driven environment where your expertise will drive real impact. Career growth opportunities in an ambitious and fast-growing company. Collaborative team culture that values creativity and technology.<br>Apply now and be part of Elysian’s success story.
<p>Job Summary<br />
We are a Dubai-based Office Automation service organization seeking a highly organized and customer-focused Technical Service Coordinator to oversee daily technical service operations and ensure the efficient scheduling of field service technicians. The successful candidate will coordinate service activities, monitor maintenance schedules, communicate with customers and technical staff, and ensure all service requests are completed on time and to the highest quality standards. The role also includes coordinating spare parts, maintaining accurate service records, and supporting the delivery of exceptional customer service.<br />
Duties and Responsibilities<br />
• Prepare and manage daily, weekly, and monthly technician schedules.<br />
• Coordinate technician and service staff assignments based on workload, priority, and availability.<br />
• Receive, schedule, and monitor customer service requests.<br />
• Communicate with customers regarding service appointments, updates, and job completion.<br />
• Identify spare part numbers using service manuals and parts list drawings.<br />
• Ensure service activities are completed within established timelines.<br />
• Maintain accurate service records, schedules, and reports.<br />
• Monitor staff attendance and coordinate schedule changes when required.<br />
• Work closely with supervisors to optimize workforce utilization.<br />
• Resolve scheduling conflicts and respond promptly to urgent service requests.<br />
• Ensure compliance with company policies, health and safety regulations, and quality standards.<br />
• Prepare service reports and maintain documentation for management review.<br />
• Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.<br />
Qualifications<br />
• Previous experience in service coordination, scheduling, or customer service is preferred.<br />
• Experience in the office automation industry is an advantage.<br />
• Strong organizational and time-management skills.<br />
• Excellent verbal and written communication skills in English.<br />
• Strong understanding of preventive and corrective maintenance procedures.<br />
• Ability to identify spare part numbers from technical manuals and exploded parts drawings.<br />
• Proficiency in Microsoft Office and service management or scheduling software.<br />
• Ability to prioritize multiple service requests and work effectively under pressure.<br />
• Strong problem-solving and analytical skills with excellent attention to detail.<br />
• Customer-focused with excellent interpersonal skills.<br />
How to Apply<br />
Interested candidates should submit their CV and cover letter to Jobs@citech.ae no later than 30-8-2026.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and compliance. This role ensures that IT processes align with business objectives, adhere to industry best practices, and support overall IT governance.</p><br><p><strong>Key responsibilities:</strong></p><br><p><em> IT Process Management & Optimization:</em></p><ul><li><p>Develop, implement, and optimize IT processes based on ITIL, COBIT, or other best practices.</p></li><li><p>Monitor IT process performance using key performance indicators (KPIs) and suggest improvements.</p></li><li><p>Ensure process standardization across IT functions, including incident, change, and problem management.</p><br><p><em>Service Management & Support:</em></p></li><li><p>Oversee IT service management (ITSM) processes to ensure efficient delivery of IT services.</p></li><li><p>Ensure smooth functioning of IT change management, minimizing disruptions to business operations.</p></li><li><p>Manage IT problem resolution processes to reduce system downtime and improve service quality.</p><br><p><em>Compliance & Security:</em></p></li><li><p>Ensure IT processes comply with regulatory requirements</p></li><li><p>Work with security teams to integrate cybersecurity best practices into IT processes.</p></li><li><p>Conduct regular IT audits and risk assessments to identify vulnerabilities and inefficiencies.</p><br><p><em>Collaboration & Stakeholder Management:</em></p></li><li><p>Work closely with IT teams, business units, and external vendors to ensure seamless process integration.</p></li><li><p>Provide training and documentation to IT teams for process adoption.</p></li><li><p>Act as a liaison between IT and business stakeholders to align IT processes with organizational goals.</p><br><p><em>Technology & Automation:</em></p></li><li><p>Identify and implement automation tools to improve IT operational efficiency.</p></li><li><p>Leverage data analytics and ITSM tools (e.g., Freshworks) for process monitoring and reporting.</p></li><li><p>Drive digital transformation initiatives by modernizing IT workflows.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Proficiency in ITSM tools like ServiceNow, Freshworks</p></li><li><p>Strong understanding of IT governance frameworks (ITIL).</p></li><li><p>Knowledge of process automation and business intelligence tools.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to lead change management and process improvement initiatives.</p></li><li><p>Minimum 5 years of related experience </p></li></ul><p></p></section>