Call Center Jobs in UAE

<ul><li>Lead and mentor a high-performing digital customer service team, fostering a culture of exceptional customer advocacy and continuous improvement.</li><li>Develop and implement innovative customer service strategies across all digital channels (chat, email, social media, self-service) to enhance customer satisfaction and loyalty.</li><li>Analyze customer interaction data and feedback to identify trends, pain points, and opportunities for service optimization and product enhancement.</li><li>Manage the customer service technology stack, including CRM, helpdesk software, and AI-powered tools, ensuring seamless integration and efficient operation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Communications, or a related field; Master's degree is a plus.</p></li><li><p><strong>5–8+ years</strong> of experience in Customer Service, Customer Experience or Contact Centre management.</p></li><li><p>Minimum <strong>2–3 years of team management experience</strong>, preferably managing 8–15+ agents.</p></li><li><p>Experience handling <strong>B2B and B2C customers</strong> across multiple channels.</p></li><li><p>Strong experience with <strong>WhatsApp, social media, email, phone and e-commerce customer service</strong>.</p></li><li><p>Experience in <strong>Hospitality, Catering, Events, Food & Beverage, Gifting, Retail or E-commerce</strong> is preferred.</p></li><li><p>Strong knowledge of <strong>customer service KPIs, SLA, response time and resolution management</strong>.</p></li><li><p>Hands-on experience with <strong>CRM, ticketing or omnichannel platforms</strong> such as Respond io, Zoho Desk or similar.</p></li><li><p>Strong complaint-handling, problem-solving and escalation-management skills.</p></li><li><p>Data-driven with the ability to analyse customer service performance and identify improvement areas.</p></li><li><p>Excellent <strong>English communication skills</strong>, both written and verbal.</p></li><li><p>Strong leadership, coaching and team-management skills.</p></li><li><p>UAE experience is preferred.</p></li></ul>

<br><p><strong>Role Description</strong> This is a full-time, on-site Physiotherapist role based in Al Ain. The Physiotherapist will assess patients with musculoskeletal, neurological, and cardiopulmonary conditions, perform physical examinations, and develop individualized treatment plans. Daily responsibilities include delivering evidence-based therapeutic interventions, supervising exercise programs, utilizing manual therapy techniques, and monitoring patient progress. The role also involves educating patients and families on rehabilitation goals, home exercise programs, and injury prevention, while maintaining accurate clinical documentation and complying with regulatory and facility standards. The Physiotherapist will collaborate closely with physicians, nurses, and other allied health professionals to ensure coordinated, high-quality patient care.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Relevant academic background, such as a Bachelor’s or Master’s degree in Physiotherapy (or equivalent) from an accredited institution.</li><li>Current professional registration or licensure as required by UAE regulatory authorities, or eligibility to obtain such licensure.</li><li>Demonstrated clinical skills in patient assessment, treatment planning, and delivery of therapeutic interventions across common physiotherapy specialties.</li><li>Strong communication and interpersonal skills for working with diverse patients, families, and multidisciplinary care teams.</li><li>Ability to maintain detailed, accurate clinical records and follow established protocols, safety standards, and ethical guidelines.</li><li>Proficiency in time management, caseload prioritization, and working effectively in a fast-paced clinical environment.</li><li>Commitment to continuing professional development, staying current with evidence-based practice, and participating in training or quality improvement activities.</li><li>Experience in hospital, clinic, or rehabilitation center settings is preferred; familiarity with UAE or regional healthcare systems is an advantage.</li></ul>

<ol><li><p><strong>Microsoft Windows / Active Directory</strong></p></li></ol><ul><li><p>Strong experience in Active Directory, GPO, DNS, DHCP, IIS and Windows Server</p></li><li><p>AD security, user/group management and troubleshooting</p></li><li><p>Experience supporting <strong>500+ users</strong></p></li><li><p><strong>Microsoft Certification required:</strong> MCSA / MCSE / AZ-800 or equivalent</p></li></ul><ol start="2"><li><p><strong>Linux Administration</strong></p></li></ol><ul><li><p>Hands-on experience with <strong>CentOS, Rocky Linux 8 and Ubuntu LTS</strong></p></li><li><p>Server patching, troubleshooting, performance monitoring and hardening</p></li><li><p>Bash scripting, SELinux/AppArmor, SSH and user management</p></li></ul><ol start="3"><li><p><strong>Cisco Networking</strong></p></li></ol><ul><li><p>Cisco Catalyst switches and Cisco ASA/Firepower</p></li><li><p>VLAN, Trunking, STP, OSPF, EIGRP, BGP</p></li><li><p>Firewall, NAT, VPN, QoS and network troubleshooting</p></li><li><p><strong>CCNA mandatory; CCNP preferred</strong></p></li></ul><ol start="4"><li><p><strong>VMware & Backup</strong></p></li></ol><ul><li><p>VMware ESXi / vCenter, VM provisioning, vMotion, DRS, HA and storage</p></li><li><p>Veeam Backup & Replication, backup monitoring, replication and DR</p></li></ul><p><strong>Security & Other Platforms</strong></p><ul><li><p><strong>Tenable Security Center:</strong> vulnerability scanning, reporting and remediation</p></li><li><p><strong>Fortinet:</strong> FortiEDR / FortiClient EMS and FortiProxy</p></li><li><p>CCTV, NVR/DVR and Access Control systems</p></li></ul><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and troubleshoot enterprise network and server infrastructure</p></li><li><p>Monitor and maintain Microsoft, Linux, Cisco, Fortinet and VMware environments</p></li><li><p>Manage backups, vulnerability assessments and security systems</p></li><li><p>Perform patching, upgrades, preventive maintenance and DR activities</p></li><li><p>Maintain IT asset records, network diagrams, SOPs and technical documentation</p></li><li><p>Prepare infrastructure, security, backup and compliance reports</p></li><li><p>Provide proactive monitoring and incident resolution</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>8+ years of Network & Systems Administration experience</strong></p></li><li><p>Hands-on experience with <strong>ALL mandatory technologies listed above</strong></p></li><li><p>Valid <strong>Microsoft Certification</strong></p></li><li><p><strong>CCNA mandatory; CCNP preferred</strong></p></li><li><p>Strong English communication and documentation skills</p></li><li><p>Ability to work independently with minimal supervision</p></li></ul><p>Preferred Certifications</p><ul><li><p>CCNP</p></li><li><p>VMware VCP</p></li><li><p>Fortinet NSE 4/5+</p></li><li><p>Veeam VMCE</p></li><li><p>Tenable Certification</p></li><li><p>CompTIA Security+</p></li></ul>

<p>An Electrical Engineer with TAQA approval and a minimum of 7 years of UAE experience is responsible for designing, testing, and overseeing the installation of electrical systems, ensuring strict compliance with the Abu Dhabi National Energy Company (TAQA) regulations.</p><ul><li><p><strong>Regulatory Compliance</strong>: Act as the primary liaison with TAQA and ADDC/AADC to secure power connection approvals, load notifications, and design clearances.</p><ul><li><p><strong>Design & Review</strong>: Evaluate electrical engineering drawings, single-line diagrams (SLDs), schematic diagrams, and load schedules against TAQA regulations.</p></li><li><p><strong>Site Supervision</strong>: Oversee the installation, testing, and commissioning of HV/MV/LV substations, transformers, switchgears, and distribution networks.</p></li><li><p><strong>Testing & Commissioning</strong>: Lead final testing procedures and facilitate formal handovers to local utility authorities.</p></li><li><p><strong>Safety & Standards</strong>: Enforce electrical safety protocols on-site according to the Abu Dhabi Occupational Safety and Health Center (OSHAD) framework.</p></li></ul><p><strong>Job Requirements</strong></p><ul><li><p><strong>Education</strong>: Bachelor’s degree in Electrical Engineering.</p></li><li><p><strong>Certification</strong>: <strong>Active, verifiable TAQA / ADDC Competency Card / Approval</strong> is mandatory.</p></li><li><p><strong>Experience</strong>: Minimum 7 years of proven electrical engineering experience within the UAE construction or utility sectors.</p></li><li><p><strong>Skills</strong>: Deep understanding of TAQA/RSB regulations, power system software (like ETAP), and electrical load calculations.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering from an accredited institution.</li><li>Possession of a valid TAQA Engineer Approval Certificate is mandatory for this role.</li><li>Minimum of 5 years of progressive experience in electrical engineering, preferably within the oil and gas or utilities sector.</li><li>Proven experience in designing, analyzing, and commissioning high-voltage power systems.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>You will be responsible to provide an excellent and consistent level of service to your guests.&nbsp;</span></p><br><p><span>The Guest Relations Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.</span></p><br><p><span>To have full working knowledge and capability to complete all duties and tasks in the assigned Place of Work. To have an excellent knowledge of the systems in place. To ensure that all the Guest Relations responsibilities are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies &amp; Procedures.</span></p><br><p><span>To ensure that all guest requests and requirements are attended to promptly and handled perfectly.</span></p><br><p><span>To ensure that communication and coordination of all Departments, with particular emphasis on the interactions between Guest Relations, Concierge, Front Desk, Sales, Housekeeping, Maintenance, Telephone, and Security are smooth and efficient. To work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</span></p><br><p><span>To ensure that all VIP guests are met on arrival and receive the best level of service.</span></p><br><p><span>To assist the Front Office Manager to achieve overall KPIs for the department linked to Hysat, Employee Engagement and Profitability.</span></p><br><br><b>Qualifications:</b><br><p><span>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations.&nbsp;</span></p><br><p><span>Good customer service, communications and interpersonal skills are a must.</span><br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Certified Technician</p><br><br><br>Job Scope <br><p><span><span>The Certified Technician is accountable for the diagnosis, repair, and maintenance of Apple products while managing spare parts, supporting new releases, assisting customers, and ensuring accurate documentation.</span></span></p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs;</li> <li>Provide practical advice and technical support and ensure that customers get quick solutions to technical problems in accordance with Apple's system and guidelines;</li> <li>Efficiently manage assigned repair jobs and preparation of refurbished iPhones and other Apple products, keeping worksheets up-to-date and notifying customers of job progress;</li> <li>Evaluate system configuration and software updates so that hardware resources can be used effectively;</li> <li>Understand and capture all required information from customers and create the respective forms with accurate data;</li> <li>Accept units for walk-in customer service, including retailers, and update the database accordingly;</li> <li>Manage high-volume retailer accounts or multiple small-volume retailer accounts;</li> <li>Manage Apple spare parts and inventory while testing, sorting, and organizing recalled parts and devices;</li> <li>Handle payment transactions and related reports accordingly;</li> <li>Receive incoming calls from customers, DHL and others and respond to inquiries quickly and professionally;</li> <li>Maintain a clean and organized workstation and center;</li> <li>Support the launch of new applications, services and tools;</li> <li>Submit periodic reports to management;</li> <li>Stay up-to-date with all Apple troubleshooting articles, operating procedures, and service news.<br> </li> </ul> <br><br>Position Requirements <br><br>Education <br><p>High School Diploma</p><br> <br><br>Experience <br><p>At least 2 years of relevant experience</p><br> <p>#LI-JN1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Abu Dhabi Contract Duration: 6 months (renewable/extendable based on project need) Availability: Immediate joiners only Job Purpose Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.<br> Mandatory Requirements Fluent Arabic speaker (spoken and written) Available to join immediately (max 1 week) Prior hands-on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies) Bachelor's degree in Computer Science, IT, or Computer Engineering 0–2 years' experience in a similar Data Centre/IT Support role Core Responsibilities Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication) Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled Provide Level-1 support across teams and entities — investigate and troubleshoot issues Monitor performance and capacity of IT systems, applications, and datacenter components Conduct core banking end-of-day activities and execute relevant reports Respond to IT, datacenter, and DB alerts and hardware malfunctions Track, document, and compile incident reports Technical Competencies Server systems: Rack Mountable / Blade Servers / Converged Systems Storage: SAN / NAS / backup &amp; archive OS: Windows, Linux, AIX Security equipment: biometric access, CCTV compliance Virtualization: VMware, Hyper-V, OpenShift Understanding of on-prem and cloud infrastructure architecture Other Requirements Good written and verbal communication in English Ability to work flexible hours</span> </div>

<p>Key Responsibilities</p><ul><li>Understand client requirements and recommend suitable ICT solutions.</li><li>Design and develop solutions covering N etworking, Cybersecurity, IT Infrastructure, Data centers, Cloud and Enterprise Technologies .</li><li>Prepare technical proposals, BOQs, BOMs, RFP/RFQ responses and solution documentation.</li><li>Conduct site surveys and gather technical requirements from clients.</li><li>Prepare network and infrastructure solution designs, diagrams and architecture.</li><li>Coordinate with sales teams to develop technically and commercially viable proposals.</li><li>Conduct technical presentations, product demonstrations and Proof of Concepts (POCs) for clients.</li><li>Coordinate with technology vendors and distributors for product selection, specifications and pricing.</li><li>Support tender submissions and ensure compliance with technical requirements.</li><li>Work closely with project and implementation teams to ensure proposed solutions are technically feasible.</li><li>Stay updated on new ICT technologies, products and industry solutions.</li><li>Participate in client meetings and provide technical clarification throughout the sales cycle.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor's degree in IT, Computer Science, Networking, Engineering or a related field .</li><li>3u20136 years of experience in ICT/IT Presales or Solutions Engineering.</li><li>Strong knowledge of N etworking, Cybersecurity, IT Infrastructure, Data Centre and Cloud Solutions .</li><li>Experience with technologies such as Cisco, Fortinet, Palo Alto, Aruba, HPE, Dell, VMware, Microsoft, Azure or AWS .</li><li>Hands-on experience preparing BOQ/BOM, RFP/RFQ responses, technical proposals and solution designs .</li><li>Good understanding of network architecture, routing, switching, firewalls and enterprise infrastructure.</li><li>Strong client-facing and presentation skills.</li><li>Experience working with system integrators or technology solution providers is preferred.</li><li>UAE experience is preferred.</li></ul>

<p>A boutique architecture and design studio based in Dubai, with a second office abroad and new ventures launching, is hiring an Executive Assistant to the Founder. This is a demanding, high-trust role at the center of the business.<br></p><ul><li><p>Manage the Founder's calendar, correspondence and travel across three countries</p></li><li><p>Prepare fee proposals, client documents and contract drafts, and follow them through to signature</p></li><li><p>Handle invoicing and receivables follow-up, and coordinate with the external accounting firm</p></li><li><p>Manage HR administration: contracts, visas, PRO coordination, MOHRE and WPS compliance, employee records</p></li><li><p>Run the day-to-day of the Dubai studio: vendors, facilities, supplies</p></li><li><p>Convert instructions into tracked actions and close tasks without follow-up<br></p></li></ul><p>When applying, include a short note describing the most complex task you have managed for a previous employer. Applications without this note will not be considered.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years UAE experience supporting a founder, director or senior manager directly</p></li><li><p>Strong hands-on knowledge of MOHRE, WPS and visa processes</p></li><li><p>Excellent written and spoken English; Arabic is a plus</p></li><li><p>Strong Excel and Google Workspace skills (you will be tested)</p></li><li><p>Comfortable using AI tools daily</p></li><li><p>Highly organized, discreet and self-driven; runs on systems, not memory</p></li><li><p>Architecture, design, engineering or professional-services background is a plus</p></li><li><p>Currently in the UAE and available to start immediately or on short notice<br></p></li></ul><p>We offer full-time employment, visa sponsorship, a competitive package based on experience, and exceptional growth opportunity within a growing multi-brand group.</p>

<ul><li><p>Supervise all lifting and rigging activities at the project/site.</p></li><li><p>Ensure lifting operations are carried out as per approved <strong>lifting plans and risk assessments</strong>.</p></li><li><p>Coordinate with riggers, crane operators, lifting equipment operators, and site supervisors.</p></li><li><p>Inspect lifting gears, accessories, and equipment before use and ensure valid inspection certificates are available.</p></li><li><p>Ensure proper selection and safe use of slings, shackles, spreader beams, lifting beams, and other lifting accessories.</p></li><li><p>Check load weight, lifting points, center of gravity, and lifting arrangements before commencing operations.</p></li><li><p>Establish and maintain safe lifting zones and ensure unauthorized personnel are kept away from lifting areas.</p></li><li><p>Guide and supervise rigging teams during critical and routine lifting operations.</p></li><li><p>Stop any unsafe lifting activity and immediately report hazards or unsafe practices.</p></li><li><p>Coordinate with the HSE team to ensure compliance with safety procedures.</p></li><li><p>Conduct toolbox talks and lifting-related safety briefings.</p></li><li><p>Maintain lifting records, inspection checklists, and other required documentation.</p></li><li><p>Report incidents, near misses, equipment defects, and unsafe conditions to the concerned</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or relevant technical qualification is preferred.</p></li><li><p><strong>4+ years of experience in lifting and rigging operations</strong>, preferably in <strong>tank fabrication, EPC, oil & gas, or heavy industrial projects</strong>.</p></li><li><p>Strong knowledge of lifting and rigging practices and lifting equipment.</p></li><li><p>Good knowledge of lifting plans, risk assessments, and method statements.</p></li><li><p>Experience supervising crane, rigging, and heavy lifting activities.</p></li><li><p>Valid UAE lifting-related certification/competency certification is preferred.</p></li><li><p>Ability to read and understand lifting plans and technical drawings.</p><br></li></ul>

Job Description<br><br>The Head of Soft Services & Cleaning provides strategic and operational leadership for all soft services activities. To lead and manage all soft services Projects, operations, including cleaning, HK, pest control, facade cleaning, and related support services, ensuring the highest standards of cleanliness, hygiene, safety, customer satisfaction, operational efficiency, and contractual compliance across all client locations. The role is accountable for service excellence, financial performance, workforce productivity, and continuous improvement of soft services delivery. Collective responsibility for the development of the organization and day to day operations of the business and contribute to the delivery of the company ‘Business Plan’ including its growth targets. Ensure Operational restructuring for efficient project management, uplifting quality of customer services & developing cost saving practices. Also lead on the acquisition and achievement of professional accreditation and memberships for disciplines appropriate to their business unit.<br><br>Responsibilities<br><br>Service Delivery Excellence for the large prestigious client's projects Client Relationship Management -Ensure to meet company’s goals within the established customer service and budgetary standards. Financial & commercial performance Operation Governance & Compliance Create and implement business development strategies and overseeing activities that ensure the delivery of contracts to acceptable standards. Development of standard operating procedures for cleaning & TFM under center of excellence. Generate potential business leads and serve both open and close business opportunities within the UAE FM sector. Establishing relationship with new clients and increase of business volume with existing ones. Implementation of Annual HSE Improvement Plan Develop and Implement marketing & commercial strategy covering all operations reducing cost. Introduction of effective Budget System project wise to track the profit and Loss. Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. To analyze data and suggest solutions to problems to allow for efficiency and quality improvements within the work unit. Execution of contractual requirements and handling complexities of clients. Responsible for mobilizing and maintaining contractual requirements. Plan, direct and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters through respective facilities managers. Qualifying and converting prospects to clients and maintaining a relationship & ensuring timely collection of payments. Direct and coordinate organisation's financial and budget activities to fund operations, maximize investments and increase efficiency. <br><br>Qualifications<br><br>Bachelors’ Degree in Engineering /Building Maintenance /Facilities Management or related discipline having experience in setting-up and developing a FM Services company in the region and able to demonstrate leadership in FM industry and projects20+ Years of experience with similar responsibilities in leading organization of FM industry in UAE.

Role Summary: <br>The Technical Presales Engineer will be responsible for driving H3C Networking, Security, Computing, Storage, and Cloud solutions through channel partners and customers. This mid-level technical role focuses on solution design, technical proposals, product demonstrations, Proof of Concepts (PoCs), and customer and partner engagements. <br>Key Responsibilities: <br>· Understand customer requirements, develop appropriate solution architectures, and translate business and technical needs into technically sound and commercially viable H3C solutions. <br>· Design and propose H3C Networking, Security, Computing, Storage, and Cloud solutions. <br>· Provide technical presales support to channel partners, resellers, and sales teams. <br>· Prepare BoQs, technical proposals, HLD/LLD, RFP/RFQ responses, and compliance matrices. <br>· Conduct customer/partner presentations, product demonstrations, and PoCs. <br>· Understand customer requirements and recommend technically and commercially viable solutions. <br>· Coordinate with H3C technical teams and channel partners for solution validation and technical support. <br>· Provide partner enablement, technical training, and solution guidance. <br>· Support sales teams in opportunity development, solution positioning, and competitive analysis. <br><br><br><br>Requirements<br><br>Skills & Qualifications: <br> Bachelor’s degree in Computer Science, IT, Engineering, or a related field. <br> 2–5 years of experience in ICT/Networking Presales, preferably within a distributor, or system integrator environment. <br> Strong knowledge of networking, wireless, security, servers, storage, and enterprise infrastructure. <br> Experience with Networking, Wireless, Server, and Storage products and solutions is preferred. <br> Strong skills in solution design, BoQ preparation, technical proposals, and RFP/RFQ responses. <br> Good understanding of LAN/WAN, WLAN, Data Center, Network Security, and Cloud technologies. <br> Ability to accurately interpret network diagrams, layouts, and technical documentation. <br> Excellent communication, presentation, and customer-facing skills. <br> Relevant networking, wireless, security, or vendor certifications are an advantage. <br> Experience working with distributors, channel partners, system integrators, and enterprise customers is preferred.<br><br>Skills: • 2–5 years of experience in ICT/Networking Presales, preferably within a distributor, or system integrator environment.<br>• Strong knowledge of networking, wireless, security, servers, storage, and enterprise infrastructure.<br>• Experience with Networking, Wireless, Server, and Storage products and solutions is preferred.<br>• Strong skills in solution design, BoQ preparation, technical proposals, and RFP/RFQ responses.<br>• Good understanding of LAN/WAN, WLAN, Data Center, Network Security, and Cloud technologies.<br>• Ability to accurately interpret network diagrams, layouts, and technical documentation.<br>• Excellent communication, presentation, and customer-facing skills.<br>• Relevant networking, wireless, security, or vendor certifications are an advantage.<br>• Experience working with distributors, channel partners, system integrators, and enterprise customers is preferred.

Company Description Paid Sync.ai is an AI-driven ad management platform that unifies the entire paid media stack across major channels, including Google, Meta, Linked In, Tik Tok, and more. Through natural language conversations with tools like Chat GPT, Claude, Gemini, or the Paid Sync dashboard, users can launch, optimize, and manage campaigns without learning new software. The platform connects key measurement tools such as Google Analytics 4, Google Tag Manager, Google Search Console, and Google Merchant Center, enabling integrated targeting, tracking, and reporting. All changes are drafted for user review and require explicit approval, emphasizing transparency and control. Paid Sync.ai is founded by Ahmed Ashraf, a Google Premier Partner in the top 3% globally, and is a verified partner with Google, Meta, Linked In, and Tik Tok.<br>Role Description The Senior Chief Digital Officer is a full-time remote role responsible for defining and leading Paid Sync.ai’s end-to-end digital strategy across product, marketing, and operations. This role oversees digital transformation initiatives that scale the AI ad management platform, aligning technology, data, and go-to-market efforts with business objectives. Day-to-day responsibilities include setting digital vision and roadmaps, prioritizing cross-functional projects, and ensuring seamless integration between ad channels, analytics systems, and user workflows. The Senior Chief Digital Officer will collaborate with engineering, product, sales, and customer success teams to improve customer experiences, enhance performance measurement, and drive adoption of new features. The role also includes mentoring digital teams, developing best practices for responsible AI usage, and representing Paid Sync.ai in strategic partner and industry conversations.<br>Qualifications<br> Demonstrated expertise in Digital Transformation and Digital Strategy, with a track record of scaling technology-driven products or platforms. Strong Project Management skills, including prioritization, roadmap ownership, and delivery of complex, cross-functional initiatives. Proven Team Leadership capabilities, with experience building, coaching, and aligning multidisciplinary digital teams. Advanced Web Analytics skills, including hands-on experience with tools such as Google Analytics 4, Google Tag Manager, and related measurement platforms. Experience in ad technology, marketing technology, or performance marketing, ideally across multiple paid media channels. Strategic thinking with data-driven decision-making and comfort working with AI-powered products and automation. Excellent communication and stakeholder management skills, with the ability to influence at executive and partner levels. Bachelor’s degree in Business, Marketing, Computer Science, or a related field; advanced degree or equivalent experience is beneficial. Familiarity with privacy, compliance, and ethical considerations in digital marketing and AI-driven solutions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Strategy<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p>Join the EAME Distribution Team as a, where you will be responsible for strategy &amp; governance of the EAME Center of Excellence and will oversee project management activities related to key strategic dealer capability development initiatives such as Services Commitment.</p><br><br><br><p>The <b>Senior Manager, Distribution Capability Development</b> will work across EAME Distribution, industry partners, and dealers to shape capabilities that impact customer outcomes. This role requires a unique blend of strategic thinking, communication, and influencing. The successful candidate will demonstrate a strong understanding of our customers' toughest challenges, the operating model of our dealers, broad enterprise network, and a strong alignment with our enterprise priorities and 2030 goals.&nbsp; If you’re ready to make a significant impact and drive positive change, apply now!</p><br><br><br><p>EAME Distribution’s mission is to deliver superior customer experience, profitable market leadership and services growth through industry-best distribution performance. We provide governance and administration of Cat® dealers across Europe, Africa, the Middle East, and Eurasia.</p><br><br><br><p><b>Role Definition</b></p><br><br><p>This position of Senior Manager, Distribution Capability Development will report to the VP Distribution Services COE. In this role, the successful candidate will lead a team responsible for key strategic dealer capability development programs across EAME and provide strategy and governance leadership for the EAME Center of Excellence.</p><br><br><br><p><b>Key Job Responsibilities :</b></p><br><br><ul><li><p>Lead EAME-wide strategic project teams delivering critical enterprise initiatives such as Services Commitment and Condition Monitoring Development.</p><br><br></li><li><p>Execute and govern the EAME Distribution CoE Strategy</p><br><br></li><li><p>Define and lead capability development program standards across EAME</p><br><br></li><li><p>Identify, develop, and collaborate with dealers on strategic capability development programs.</p><br><br></li><li><p>Oversee the hiring and development of the Distribution Capability Development team.</p><br><br></li></ul><br><p><b>Skills required for success in this role:</b></p><br><br><ul><li><p><b>Decision Making and Critical Thinking</b>: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment</p><br><br></li><li><p><b>Influencing</b>: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization</p><br><br></li><li><p><b>Alignment</b>: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies</p><br><br></li><li><p><b>Cross-Team Integration</b>: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.</p><br><br></li></ul><br><p><b>Potential Background that can help you succeed in role :</b></p><br><br><ul><li><p>10+ years of experience within manufacturing, construction, industrial equipment, mining, automotive, or related B2B industries.</p><br><br></li><li><p>Previous leadership experience managing teams and developing talent.</p><br><br></li><li><p>Experience leading regional programs, strategic initiatives, or transformational projects across multiple countries.</p><br><br></li><li><p>Strong commercial, aftermarket, product support, dealer development, or channel management experience.</p><br><br></li><li><p>Proven ability to influence senior leaders and drive outcomes in complex matrix organizations.</p><br><br></li><li><p>Experience working across EAME or other multinational regions.</p><br><br></li><li><p>Strong project and program governance experience, with the ability to translate strategy into execution.</p><br><br></li><li><p>Demonstrated success driving business improvement, capability development, or operational excellence initiatives.</p><br><br></li><li><p>Demonstrated experience leading change, organizational transformation, strategic initiatives, or regional programs across multiple countries, with a proven ability to deliver results through others.</p><br><br></li><li><p>Fluent in English; Arabic and/or French would be an advantage.</p><br><br></li><li><p>Candidates with experience living or working in the Middle East are preferred.</p><br><br></li><li><p>Willingness to travel up to 35%.</p><br><br></li></ul><br><p><b>What We Offer</b></p><br><br><p>From day one, you will be part of a global company with meaningful work, strong values, helpful training, experienced colleagues, and opportunities to grow. You will support leaders and teams working on priorities that matter to Caterpillar, to our customers, and to the independent Cat® dealer network.</p><br><br><br><p>Caterpillar is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, Caterpillar has helped customers build a better, more sustainable world. Our innovative products and services, supported by the global Cat® dealer network, provide exceptional value that helps customers succeed.</p><br><br><br><p>You power our success, and we are committed to empowering yours. When your work helps leaders move faster, teams stay aligned, and customers receive better support, you are doing work that matters.</p><br><br><br><p>We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.</p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>September 11, 2026 - September 21, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

Company Description Paid Sync.ai is an AI-powered ad management platform that unifies the entire paid media stack across major channels such as Google, Meta, Linked In, Tik Tok, Microsoft, Snapchat, Pinterest, Reddit, and Open AI Ads. Through simple conversation via tools like Chat GPT, Claude, Gemini, or the Paid Sync dashboard, users can launch, optimize, and manage campaigns without learning a new interface. The platform seamlessly connects key measurement tools including Google Analytics 4, Google Tag Manager, Google Search Console, and Google Merchant Center, enabling integrated targeting, tracking, and reporting. Every change is drafted for user review and requires explicit approval, reinforcing transparency and control. Paid Sync is built by Ahmed Ashraf, a top 3% global Google Premier Partner with $500M+ in managed ad spend, and is a verified partner with Google, Meta, Linked In, and Tik Tok.<br>Role Description The Chief Marketing Officer (CMO) will lead the overall marketing vision and strategy for Paid Sync.ai, shaping brand positioning, demand generation, and go-to-market initiatives across all channels. This full-time remote role involves developing integrated marketing plans, overseeing campaign execution, and aligning marketing initiatives with product roadmap and revenue goals. The CMO will manage and mentor a growing marketing team, collaborate closely with sales and product leadership, and ensure consistent messaging across digital, content, events, and public relations. Day-to-day responsibilities include analyzing market trends, defining customer segments, guiding performance marketing and lifecycle campaigns, optimizing the marketing funnel, and reporting on marketing ROI to executive stakeholders. The CMO will also represent the brand externally, strengthening partnerships and thought leadership in the AI and ad tech ecosystem.<br>Qualifications<br> Strong market planning and marketing management skills, with experience building and executing comprehensive go-to-market strategies. Proficiency in market research and customer insight development to inform positioning, segmentation, and product messaging. Experience in public relations, brand communications, and thought leadership to elevate company visibility and credibility. Demonstrated ability to partner with sales, support sales enablement, and align marketing activities with revenue and pipeline targets. Proven leadership experience in senior marketing roles within Saa S, AI, ad tech, or digital marketing platforms. Track record of managing multi-channel digital marketing programs and performance campaigns, ideally across paid media ecosystems. Advanced analytical skills, including comfort with marketing analytics, attribution, and ROI reporting. Excellent written and verbal communication skills and the ability to present to executive and external audiences. Experience leading remote or distributed teams and working effectively in a fast-paced startup environment. Bachelor’s degree

About Us Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.<br><br><br>The opportunity Security Engineer - NDR & Cloudflare, Core42 - Abu Dhabi, UAE. We are seeking an experienced Security Engineer responsible for the design, implementation, administration and continuous improvement of the organisation's Corelight Network Detection & Response (NDR) and Cloudflare platforms. The role will focus on enhancing network visibility, threat detection, Zero Trust security, DDoS protection, WAF, web application security, DNS security and incident response capabilities across enterprise and cloud environments. The candidate will work closely with Platform Engineering, SOC, Incident Response, Network Engineering, Infrastructure, Cloud and Security Architecture teams to strengthen the organisation's cyber defence posture.<br>Your key responsibilities <br>Corelight NDR administration & engineering Design, deploy, manage and maintain Corelight sensors across enterprise, cloud and data centre environments Develop and optimise network detection use cases leveraging Zeek, Suricata, Corelight Smart PCAP, threat intelligence integrations and YARAEnsure complete east-west and north-south traffic visibility Establish network baselines and anomaly detection capabilities Integrate Corelight with SIEM and SOC platforms Monitor health, performance and capacity of NDR infrastructure<br>Detection engineering & threat hunting Develop and tune custom Corelight detections Create behavioural and anomaly-based detection use cases Conduct proactive threat hunting using network telemetry, DNS, HTTP and TLS logs, SMB activity and authentication traffic Implement MITRE ATT&CK aligned detection coverage Reduce false positives while improving detection fidelity<br>Cloudflare security administration Design and manage web application security services including WAF, bot management, rate limiting, API security and custom security rules Manage DNS security including Cloudflare DNS, DNSSEC and secure DNS policies Deliver Zero Trust security using Cloudflare Access, Secure Web Gateway, browser isolation, identity integrations and device trust controls Manage network protection services including DDoS protection, Magic Transit, Magic Firewall and Magic WAN<br>Incident response & investigations Investigate network-based attacks and anomalies Support malware investigations and forensic activities Perform packet analysis and network forensics Lead triage and containment activities during security incidents Develop and maintain incident response playbooks<br>Security monitoring Enhance detection coverage across cloud, network, data centre and internet edge Develop KPIs and security metrics Identify security gaps and recommend improvements<br>Integration & automation Integrate Corelight and Cloudflare with IDP, SIEM, Cribl, EDR, ITSM, threat intelligence platforms, SOAR platforms, LDAP, AI, ML and CMDBDevelop automation scripts using Python, Power Shell and REST APIs<br>Governance, compliance & security standards Ensure solutions align with NIST 800-53, NIST CSF, ISO 27001, CIS Controls, SOC 2, UAE Information Assurance Standards, internal policies and procedures, and regulatory requirements Support audits and compliance assessments<br>What we’re looking for<br> (a) Required skills / qualifications Bachelor's degree in Cyber Security, Computer Science, Information Security or IT Engineering5-7 years of cybersecurity experience managing network security technologies Hands-on experience with Corelight NDR or Zeek-based solutions Hands-on experience with Cloudflare security services Experience supporting enterprise-scale networks and cloud environments Experience in SOC, incident response, threat hunting or security engineering functions Strong network security fundamentals: TCP/IP, DNS, HTTP/HTTPS, TLS and packet analysis Corelight NDR, Zeek and Suricata Cloudflare WAF, Cloudflare Access, Zero Trust, DDoS protection, DNS security, Magic Transit, Magic Firewall and Cloudflare Analytics<br>(b) Preferred skills / qualifications Python and Power Shell scripting Certifications: Cloudflare Certified Administrator, Security+ or equivalent certifications in network security<br>What working at Core42 offers <br>With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values: Grit, where we overcome challenges with resilience and determination, Passion, which drives us to pursue excellence in everything we do, and Impact, as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person’s contributions propel us forward, and together, we commit to achieving extraordinary results. <br>Competitive Salary: We offer an attractive salary package based on your skills and experience Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family Learning & Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.

CNPC R&D (DIFC) Company Limited is CNPC’s R&D and Technical Support Centre based in the Dubai International Financial Centre (DIFC), We are a strategic technical arm of CNPC, dedicated to supporting the CNPC Group’s upstream asset interests across the Middle East (e.g., UAE, Iraq, Oman). Our mission is to deliver impactful, field-driven R&D through close collaboration with CNPC’s leading upstream research and engineering institutes in China and a network of internal and external global partners.<br>Role Purpose<br>The Principal Geophysicist is a senior technical professional responsible for providing high-quality geophysical expertise across a range of subsurface studies and projects. The role focuses on seismic interpretation, seismic inversion, reservoir characterization and subsurface uncertainty, integrating geophysical information with geological, petrophysical and reservoir engineering data to support robust subsurface understanding and sound technical decisions.<br>The Principal Geophysicist is expected to independently lead complex geophysical studies and workstreams, applying sound technical judgement to deliver fit-for-purpose solutions and providing clear technical recommendations to support field development, well placement, reserves evaluation, production optimization, troubleshooting and debottlenecking. The role also contributes to the continuous improvement of geophysical workflows and best practices, supports senior principal geophysicist with knowledge sharing and mentoring within the G&G team, and participates in technical discussions with clients, partners and other stakeholders as required.<br>Key Accountabilities<br>Seismic Interpretation and Geophysical Evaluation Perform and independently lead 2D and 3D seismic interpretation, including structural/fault and stratigraphic interpretation, mapping and framework development. Perform pre-stack and post-stack seismic inversion and quantitative and qualitative seismic attribute analysis. Integrate core and well log with seismic data to improve reservoir characterization and prediction. Apply appropriate and advanced geophysical techniques and software to address complex subsurface challenges. Generate and interpret a full range of seismic attributes and inversion products to characterize trap size, structural and stratigraphic complexity, reservoir distribution and other key subsurface uncertainties. Support fracture identification and sedimentary facies prediction through the application of appropriate seismic interpretation, attribute and inversion techniques.<br>Reservoir Characterization and Integrated Subsurface Studies Develop and refine structural and stratigraphic frameworks for static reservoir models and provide appropriate geophysical inputs for reserves estimation and booking. Perform reservoir characterization and prediction to support static reservoir models that accurately represent reservoir properties and distribution. Integrate geophysical interpretations with geological, petrophysical and reservoir engineering data to develop robust and fit-for-purpose subsurface models. Work closely with geologists, reservoir engineers, petrophysicists and other subsurface disciplines to enhance reservoir understanding and support integrated technical studies. Identify and assess geophysical and subsurface uncertainties that may impact the technical and commercial robustness of project outcomes.<br>Field Development and Production Support Develop and refine geophysical inputs to Field Development Plans (FDPs), including development concept selection, well placement and trajectory optimization. Provide geophysical support for oilfield development and production activities, including troubleshooting and debottlenecking. Evaluate alternative geophysical interpretations and their potential implications for reservoir development and production decisions. Translate geophysical analysis and interpretation into practical technical recommendations to support field development and subsurface decision-making. <br>Technical Delivery and Project Execution Independently lead assigned geophysical studies and workstreams, taking ownership of technical scope, quality and deliverables. Drive execution of geophysical projects and studies, ensuring delivery within agreed scope, schedule and quality requirements. Apply sound technical judgement in selecting appropriate methodologies, workflows and software for assigned studies. Review and challenge technical interpretations, methodologies and deliverables within the assigned area of responsibility. Contribute to the development and continuous improvement of geophysical workflows, methodologies, standards and best practices. Identify technical risks and uncertainties and escalate material issues to the Senior Principal Geophysicist or relevant project leadership as appropriate.<br>Multidisciplinary Collaboration and Technical Communication Work effectively with multidisciplinary teams to align geophysical activities with overall project objectives and technical requirements. Collaborate with geologists, petrophysicists, reservoir engineers, production specialists and other technical disciplines to develop integrated subsurface solutions. Communicate complex geophysical concepts, interpretations, uncertainties and recommendations clearly to both technical and non-technical audiences. Participate in technical reviews, workshops, client meetings and project discussions with internal and external stakeholders as required. Support knowledge sharing and provide technical guidance and mentoring to less-experienced geophysicists within the team.<br>Qualification and Experience<br>PhD in Geoscience15+ years of relevant experience in the upstream oil and gas industry, with strong expertise in seismic interpretation, seismic inversion and integrated subsurface studies, including experience with a major international oil company or oilfield services company. Proven experience applying geophysical techniques to reservoir characterization, field development and production-related studies. Demonstrated experience independently leading complex geophysical studies or multidisciplinary subsurface workstreams. Experience with major international oil companies, oilfield services companies or leading energy organizations is highly desirable. Middle East upstream experience is an advantage. Fluency in English: Excellent written and verbal communication skills.<br>Job-Specific Skills<br>Strong expertise in 2D/3D seismic interpretation, including structural and stratigraphic interpretation, mapping and framework development. Strong experience in pre-stack and post-stack seismic inversion, seismic attributes, fracture identification and sedimentary facies prediction. Proven ability to integrate seismic with geological, petrophysical and reservoir engineering information for reservoir characterization and static modelling. Strong understanding of geophysical applications to field development, including well placement, trajectory optimization, reserves evaluation, production support, troubleshooting and debottlenecking. Strong analytical, problem-solving and communication skills, with the ability to assess subsurface uncertainties, provide sound technical recommendations and work effectively in multidisciplinary and multicultural teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled and compassionate Junior Consultant – Pediatric Surgeon to join our Government Healthcare Facility in the UAE.<br> The successful candidate will provide specialized surgical care to infants, children, and adolescents with congenital, developmental, and acquired surgical conditions.<br> The role includes preoperative assessment, surgical planning, operative management, postoperative care, and follow-up.<br> The Junior Consultant will work collaboratively with pediatricians, neonatologists, anesthesiologists, radiologists, intensivists, nurses, and other multidisciplinary healthcare professionals to provide safe, evidence-based, and family-centered care.<br> Assess, diagnose, and manage pediatric patients requiring surgical intervention.<br> Conduct comprehensive preoperative evaluations and develop appropriate surgical treatment plans.<br> Perform pediatric surgical procedures within the scope of training, clinical privileges, and professional competence.<br> Manage common pediatric surgical conditions, including congenital anomalies, gastrointestinal disorders, abdominal conditions, hernias, appendicitis, and other pediatric surgical presentations.<br> Participate in the management of neonatal surgical conditions and congenital abnormalities, as appropriate to experience and clinical privileges.<br> Assess and manage pediatric surgical emergencies and acute abdominal conditions.<br> Participate in emergency surgical procedures and provide timely stabilization and treatment.<br> Perform and assist with elective and emergency pediatric surgical procedures.<br> Provide comprehensive postoperative care and monitor patients for complications.<br> Coordinate perioperative care with pediatric anesthesia, pediatric intensive care, neonatology, and other relevant specialties.<br> Review and interpret appropriate laboratory tests, ultrasound, X-ray, CT, MRI, and other diagnostic investigations.<br> Participate in multidisciplinary meetings and clinical case discussions.<br> Communicate clearly with children and their parents/caregivers regarding diagnosis, treatment options, surgical risks, benefits, and expected outcomes.<br> Provide appropriate postoperative instructions and follow-up care.<br> Maintain accurate and timely medical records, operative notes, and clinical documentation.<br> Ensure compliance with infection-control standards, surgical safety protocols, hospital policies, and UAE healthcare regulations.<br> Participate in clinical audits, morbidity and mortality meetings, quality improvement initiatives, and patient-safety programs.<br> Support teaching, training, and supervision of junior medical staff where appropriate.<br> Participate in continuing medical education and professional development.<br> Participate in on-call, emergency, weekend, and public holiday duties as required.<br> Competitive government healthcare compensation package Medical insurance Annual leave and public holidays Housing or housing allowance, subject to employment grade and policy Annual air ticket/allowance, where applicable Professional licensing and credentialing support CME and continuing professional development opportunities End-of-service benefits in accordance with applicable regulations Relocation assistance, where applicable Family benefits/education allowance, subject to eligibility and government policy Modern pediatric surgical facilities and equipment Opportunities for professional development and career advancement Medical degree ( MBBS, MBChB, or equivalent ) from a recognized medical institution.<br> Recognized postgraduate qualification in Pediatric Surgery or an equivalent specialty qualification recognized by the relevant UAE health authority.<br> Relevant post-specialization experience appropriate for a Junior Consultant position.<br> AMERICAN BOARD qualified candidates preferred.<br> Demonstrated clinical experience in pediatric surgical assessment and management.<br> Experience managing pediatric surgical emergencies.<br> Strong knowledge of pediatric surgical principles and evidence-based practice.<br> Excellent clinical decision-making and surgical skills.<br> Strong communication and interpersonal skills.<br> Ability to work effectively within a multidisciplinary pediatric healthcare team.<br> Commitment to patient safety, clinical quality, and professional ethics.<br> Proficiency in English; Arabic is an advantage.<br></span> </div>

<p> The Consultant Physician is responsible for leading and supervising the delivery of high-quality evidence-based care; effectively and efficiently diagnosing, managing and treating all patients placed under the post holder s care. The Consultant Physician is expected to be an example of clinical excellence within his or her specialty and to provide leadership and training for junior medical staff.</p> <p>Experience :- <br>Required: <br> Tier 1: NLT 2 years relevant experience as a consultant or equivalent post board certification. <br> Tier 2: NLT 8 years full-time employment as a Consultant or equivalent post-board certification (includes years in fellowship training) in an internationally accredited institute. <br>For UAE Nationals <br> Clinical Fellowship training following primary specialty board may substitute for experience as follows: <br>- Each year of clinical fellowship is counted as two years of clinical Experience <br>- Only applicable to clinical subspecialty fellowship in the following countries (Australia, New Zealand, Canada, UK, USA) or HAAD accredited fellowship programs <br><br> Educational Qualification: Required: <br> Qualification from Tier 1 <br>OR <br> Qualification from Tier 2 <br> Current national license or equivalent <br> Certified proof of yearly CME<br></p><p> <br> Supports, implements, and follows all hospital, departmental and divisional initiatives, policies and procedures <br> Helps lead and implement the organization s performance management system, including peer review and the productivity and utilization review processes <br> Participates in the organization s performance management system, including peer review and the productivity and utilization review processes <br> Assists with scheduling and supports the Division Chief in ensuring that adequate medical coverage is provided within the Division at all times <br> Attends Divisional meetings as required <br> Assists the Division Chief in the recruitment of new medical staff when appropriate <br> Assumes other administrative or clinical duties as requested by the Division Chief <br> Diagnoses and treats patients according to established standards of best practice for the post holder s specialty. The Consultant Physician s clinical duties include but are not limited to the following: <br> Oversees the clinical activities of the junior medical staff and is assumes responsibility for the care they provide <br> Complies with all established hospital polices regarding admissions, consultations, daily patient care, surgical procedures, discharge protocols, outpatient and follow up practices <br> Practices appropriate utilization of the organization s resources <br> Leads ward round; reassesses both inpatients and outpatients on a regular basis, in line with established best practice <br> Accurately documents all relevant clinical information in a clear and timely fashion in <br>accordance with established procedures <br> Regularly reviews results of all investigations and modifies treatment as required <br> Liaises with other medical specialties and support services for additional input as required <br> Actively participates in multi-disciplinary meetings to help plan effective, safe and holistic care for individual patients <br> Ensures preparation of patients for all procedures including obtaining informed consent <br> Accepts clinically appropriate referrals from the Emergency Department, primary care, other departments, specialty clinics, walk-in patients, and patients referred from other hospitals <br> Participates in and ensures the provision on-call hours (on call) coverage on a rotational basis including evenings, nights, weekends and public holidays as required <br> Communicates clinical information to patients and the patient s family and friends (with the consent of the patient) in a timely manner <br> Maintains a good working relationship with members of staff and promotes collaboration and a team-based approach to patient care <br> Performs other clinical as assigned <br> Helps lead quality improvement within the Department <br> Supports a culture of regular audit and encourages the use of audit results for improving clinical practice <br> Supports the reporting, investigation, and response to untoward incidents <br> Fosters a culture of learning, development and continuous improvement across the Department by: <br> Promoting and assisting in the instruction, guidance and supervision of junior medical staff (required) <br> Facilitating the provision of essential training relevant to clinical staff in the specialty <br> Showing commitment to Continued Medical Education (CME) <br> Promotes and participates in clinical research and publication <br> Keeps abreast of the current, relevant literature and the latest trends and technologies in the industry <br>Accountabilities <br> <br> <br>SSMC COMPLIANCE GUIDELINES <br>Corresponding Activities performed by the role <br> Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements : <br> Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies <br> Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames <br>Maintaining Confidentiality : <br> <br> </p>

<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br><strong>What You'll Be Doing<br><br></strong>As our Senior Workplace Associate, you will lead the resolution of incidents and requests within the End User Computing (EUC) team, ensuring all customer interactions are handled efficiently, accurately, and at the first touch.<br><br><ul><li>Assist the EUC Team Manager by monitoring the call queue, prioritizing incidents, and reconciling user accounts.</li><li>Maintain compliance with agreed service and change deliverables, along with risk and security policies and procedures.</li><li>Own the progress of calls from inception to resolution, keeping customers informed throughout.</li><li>Ensure all incidents and requests are handled according to EUC Service Level Agreements (SLAs).</li><li>Guarantee end-to-end ownership of issues to the satisfaction of customers.</li><li>Mentor and coach Workplace associate and act as an internal escalation point.</li><li>Manage stakeholders to provide first-class customer support.</li><li>Maintain close working relationships with other teams within Service Operations.</li><li>Prioritize and escalate problems based on business impact and severity.</li><li>Regularly report on the current status and performance of EUC operations.</li><li>Identify and implement new methods to improve the efficiency and effectiveness of the EUC team.</li><li>Participate in on-call rota as required.<br><br></li></ul><strong>What You’ll Need To Succeed<br><br></strong><ul><li>Minimum 5 years’ experience in Workplace desktop support</li><li>Strong break/fix expertise across Windows. (including Windows 11), macOS, laptops, desktops, and printers.</li><li>Experience supporting mobile devices (iPhone, iPad) and remote connectivity tools (VPN, broadband, 5G).</li><li>Proficient in Microsoft Office Suite troubleshooting (Teams, Outlook, Word, Excel).</li><li>Active Directory user account administration.</li><li>Familiarity with Microsoft Intune and conferencing technologies.</li><li>Experience with asset inventory and procurement processes.</li><li>Excellent verbal and written communication skills, with a customer-focused approach.</li><li>Ability to multitask and work in a flexible, project-based environment.<br><br></li></ul><strong>What We Can Offer You<br><br></strong>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br><strong>Using GenAI in Your Application Process<br><br></strong>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.<br><br><strong>We Invite All Applicants to Apply<br><br></strong>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.