Call Center Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our leading healthcare facility in the UAE is seeking an experienced and highly skilled Pediatric Surgeon to join its multidisciplinary team.<br> The successful candidate will provide comprehensive surgical care to newborns, infants, children, and adolescents, managing congenital, developmental, acquired, and emergency surgical conditions.<br> Key Responsibilities Conduct comprehensive pediatric surgical consultations and clinical assessments.<br> Diagnose and manage surgical conditions affecting newborns, infants, children, and adolescents.<br> Develop individualized pre-operative and surgical treatment plans.<br> Perform elective and emergency pediatric surgical procedures within the approved scope of practice.<br> Manage common pediatric surgical conditions, including hernias, hydroceles, undescended testes, appendicitis, gastrointestinal disorders, and anorectal conditions.<br> Manage congenital anomalies and neonatal surgical conditions according to experience and clinical privileges.<br> Perform minimally invasive and laparoscopic pediatric procedures where appropriately qualified.<br> Assess and manage pediatric surgical emergencies and acute abdominal conditions.<br> Review and interpret laboratory investigations and relevant imaging, including ultrasound, X-ray, CT, and MRI.<br> Provide comprehensive pre-operative and post-operative care and manage surgical complications.<br> Counsel parents and caregivers regarding diagnosis, treatment options, surgical procedures, risks, benefits, and expected outcomes.<br> Collaborate closely with pediatricians, neonatologists, pediatric intensivists, anesthesiologists, radiologists, and other specialists.<br> Maintain accurate medical records, operative notes, and clinical documentation.<br> Participate in multidisciplinary meetings, clinical audits, quality improvement, and patient-safety initiatives.<br> Participate in on-call and emergency pediatric surgical services as required.<br> Private Health Insurance Paid Time Off Training &amp; Development Performance Bonus MBBS, MD, or equivalent recognized medical qualification.<br> Recognized postgraduate qualification in Pediatric Surgery / Paediatric Surgery or an equivalent specialty qualification.<br> Relevant post-specialization experience in Pediatric Surgery.<br> Strong experience in pediatric and neonatal surgical practice.<br> Demonstrated ability to manage both elective and emergency pediatric surgical cases.<br> Experience in minimally invasive/laparoscopic pediatric surgery is an advantage.<br> Strong clinical judgment, surgical skills, and decision-making abilities.<br> Excellent communication and interpersonal skills.<br> Compassionate and family-centered approach to pediatric care.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Attendant, Wellness - Atlantis the Royal</span></span></span>&nbsp;<br><span><span>(<span>21326</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p>The Wellness Attendant’s role consists of, but is not limited to, welcoming every guest and being visible, approachable and available at all times for guests to call upon for assistance. In addition to handling guest requests and comfort in the public areas and facilities of the spa, responsibilities also&nbsp; include ensuring the Spa &amp; Wellness public areas &amp; facilities (gym, spa, hammam, salon, changing rooms, heat facilities, swimming pool surrounds, outdoor areas and all reception areas) and back of house is kept impeccably clean, hygienic &amp; well-stocked with amenities&nbsp; at all times during operational hours, committing to compliance with the Spa’s international 5 star standards.&nbsp; Clear and concise co-ordination of communication between guests, the spa reception, and service providers is paramount, and the Fitness Attendant plays a crucial role in ensuring all guest requests and requirements are anticipated, clarified and provided for while at the Spa &amp; Wellness Center. Detailed cleaning tasks and organization of all areas within the spa is also a responsibility, as is supporting the therapists with the turnover of the treatment areas if required by management.</p><br> <p><strong>About the Role</strong></p><br> <ul> <li>Will perform as a professional, mindful of the sensitive nature of working within a spa environment, have a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Wellness Director.</li> <li>Will be responsible for maintaining the cleanliness of the entire Spa &amp; Wellness facility, in particular the changing rooms, toilets, showers, relaxation areas, hammam sensorium, vitality and heat facilities, indoor and outdoor public spaces and some areas back of house.</li> <li>Will be responsible to assist therapists in the treatment rooms as and when required. These should be kept in a neat, tidy and sanitary manner in accordance with the Standards and Procedure and Health and Safety Standards.</li> <li>To set up prior and post operational hours and maintain throughout the day all standard set up procedures and preparation of all areas in the spa.</li> <li>Will have attention to detail and be able to arrange spa amenities, linen, food and beverage, reading material and other displays in a decorative manner, mindful of functionality and aesthetics.</li> <li>To assist in the smooth flow of the guest’s journey throughout the day – clear, concise information and communication between all spa colleagues ie. WEA, Attendants, Therapists or Fitness team and guests to ensure monitoring of where guests are in the facility, that they are in the correct waiting areas, attired comfortably for the services they will be having, and handling any other guest requests or needs during their time at the Spa.</li> <li>Provide encouragement and help guests with keeping motivated if in the fitness center and ensure positive guest experiences and deliver impeccable 5-star guest service.</li> <li>Monitor and ensure that fitness equipment is kept clean and hygienic between guests and is functioning correctly.</li> <li>Pro-actively engage and acknowledge guests, offer towels, refreshments and reading materials, and ensure their needs are met.</li> <li>If assigned in the Fitness Center area, to constantly monitor guests and walk the floor of the Fitness Center, Swimming Pool, Changing Rooms and Fitness Center Reception – ensuring clean towels and guest amenities are stocked, soiled towels and any rubbish or used amenities are removed, lockers are refreshed, and the facilities are kept clean, tidy and presentation is according to the Spa SOP’s and standards.</li> <li>Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen.</li> <li>Assist with cleaning of pool area and outdoor relaxation areas.</li> <li>Daily task and cleaning lists are completed throughout your shift, prioritizing guest service.</li> <li>Assist therapists with preparation of treatment rooms when required.</li> <li>To maintain inventory of supplies, disposables, cleaning products and accessories and the turnover of linen daily, trash removal, slipper sanitization and all tasks required to ensure a smooth operation and guest delight.</li> <li>Attend daily briefings at the beginning of each shift, and weekly or monthly meetings as and when scheduled.</li> <li>Have full knowledge of all services, products and areas of the spa in order to assist guests with information when required.</li> <li>Report any odd behavior or special comments from guests to the manager.</li> <li>Attend trainings as per resort requirements.</li> <li>Be flexible in working schedules as per resort requirements.</li> <li>Carry out any other duties as set down by the Wellness Director’s requirements.</li> </ul> <p><strong>About You</strong></p><br> <ul> <li>Must be confident, willing, and able to communicate clearly with guests and spa colleagues, and understand the sensitive nature of the environment of the Spa (nudity, personal space, peaceful)</li> <li>Organizational skills – it’s the small details that collectively make up a guest experience, so attention to and appreciation of this is essential.</li> <li>Willing to learn new skills and be open to follow directions and instruction as well as use common sense.</li> <li>Good level of spoken English, other languages highly regarded.</li> <li>Must be interested in the Spa and Wellness industry, be able to work autonomously as well as within a team environment, and be flexible with working hours and schedules.</li> <li>Previous experience working in a similar facility, or as a public area cleaner, housekeeping, or any other guest contact position highly regarded.</li> <li>Cleaning makes up a large portion of the daily work schedule.</li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<p><strong>About: Taj Alfahidi Technology Services</strong> is a leading <strong>service-based organization</strong> specializing in <strong>BPO, customer support, and calling services</strong>. We provide end-to-end <strong>customer engagement solutions</strong> to help businesses enhance their client relationships and achieve operational efficiency. With a focus on <strong>quality service, performance, and customer satisfaction</strong>, we cater to diverse industries and ensure seamless communication for our clients across India.  <strong><br/><br/>Job Title:</strong> Customer Support Executive</p><p><strong>Location:</strong> Dubai<br/><strong>Experience Required:</strong> 1 – 5 Years<br/><strong>Languages:</strong> Hindi, English, and <strong>any one</strong> of the following – Tamil / Telugu / Kannada / Malayalam</p><p><strong>Job Summary:</strong><br/>We are looking for enthusiastic and customer-focused Customer Support Executive to join our team. The ideal candidate should have excellent communication skills in Hindi and English, along with proficiency in <strong>any one South Indian language</strong> (Tamil, Telugu, Kannada, or Malayalam).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Make outbound calls to prospective customers and handle inbound queries.</li><li>Explain products/services clearly and professionally to customers.</li><li>Maintain records of customer interactions and follow up for closures.</li><li>Achieve daily and monthly call targets as assigned.</li><li>Handle customer concerns with patience and provide appropriate solutions.</li></ul><p><strong>Required Skills & Qualifications:</strong></p><ul><li>Minimum 1 year and maximum 5 years of Customer Support Executive / customer service experience.</li><li>Proficient in <strong>Hindi, English</strong>, and <strong>any one South Indian language</strong> (Tamil / Telugu / Kannada / Malayalam).</li><li>Strong communication and interpersonal skills.</li><li>Basic computer knowledge and familiarity with CRM tools is an added advantage.</li><li>Ability to work in a fast-paced environment with a target-oriented approach.</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive salary and performance incentives.</li><li>Career growth opportunities in customer support and sales.</li><li>Supportive work environment. </li></ul><br/><p><strong> Why Join Us? </strong>Innovative Environment: Be part of a forward-thinking technology solutions provider committed to continuous improvement and excellence. Hybrid Flexibility: Enjoy the flexibility of a hybrid work model, combining remote and on-site work. Career Growth: Access opportunities for professional development and career advancement</p><p><strong>Desired Candidate Profile</strong></p><p>Good Communication skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a motivated, people-focused <strong>Student Enrolment Associate</strong> to join our Student Recruitment Department. This is a sales-oriented, front-line role at the heart of the student journey. You will be the first point of contact for prospective students and their families, managing the university's main enquiry channels, qualifying and nurturing leads, and guiding enquiries towards concrete next steps, campus visits, consultations, applications, and registration.</p><br><p>Success in this role means fast, professional responses, structured follow-up, accurate CRM records, and seamless handovers to our school-based enrolment advisors.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Enquiry Handling &amp; Response</strong></p><br><ul> <li>Respond to inbound calls, WhatsApp messages, emails, missed calls, and general enquiries promptly and professionally, within agreed response-time standards.</li> <li>Manage the university's main enquiry channels using approved sales talk-tracks and templates.</li></ul><p><strong>Lead Qualification &amp; Application Support</strong></p><br><ul> <li>Qualify prospective students based on intent, urgency, decision-maker involvement, and readiness to progress.</li> <li>Nurture qualified leads, provide document guidance, run structured follow-ups, and support progression to paid applications.</li> <li>Engage and warm leads for the School of Communication &amp; Creative Industries, and support leads and applicants for the School of Management.</li></ul><p><strong>Event Support &amp; Attendance Generation</strong></p><br><ul> <li>Invite prospective students to open days, campus visits, webinars, and faculty sessions; confirm attendance and conduct post-event follow-up.</li> <li>Capture event leads and convert interest into campus visits, consultations, or applications.</li></ul><p><strong>Registration Conversion Support</strong></p><br><ul> <li>Support accepted and paid students through to registration via payment reminders, missing-document follow-up, and student-account guidance.</li></ul><p><strong>Cross-School Support &amp; CRM Accuracy</strong></p><br><ul> <li>Provide support across schools during peak periods, urgent cases, events, and staff absences.</li> <li>Maintain accurate, up-to-date CRM records, including notes, pipeline stages, next actions, follow-up dates, and assigned tasks.</li></ul><p><strong>What We Are Looking For</strong></p><br><p><strong>Essential</strong></p><br><ul> <li>Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).</li> <li>Minimum 1–2 years' experience in sales, customer service, call centre, admissions, or a similar customer-facing role, ideally in education.</li> <li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li> <li>Strong organisational skills with the ability to manage high volumes of enquiries and follow-ups accurately.</li> <li>A results-driven, target-oriented mindset with a genuine commitment to helping students make informed decisions.</li> <li>Proficiency in MS Office and confidence in learning new systems.</li></ul><p><strong>Desirable</strong></p><br><ul> <li>Experience using a CRM or student pipeline management system.</li> <li>Familiarity with UAE higher education admissions processes and requirements.</li> <li>Experience supporting recruitment events, open days, or webinars.</li></ul><p><strong>What We Offer</strong></p><br><ul> <li>Competitive monthly salary</li> <li>Health Medical and Life insurance,&nbsp;</li> <li>Generous Annual leave</li> <li>Comprehensive onboarding and systems training</li> <li>The opportunity to be part of a dynamic, multicultural university community</li> <li>Clear development pathways within the Student Recruitment function</li></ul><p><strong>About Canadian University Dubai</strong></p><br><p>Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asia region, QS ranked in the top 2% of universities worldwide, number 1 in Dubai, and 21st in the Arab Region according to the QS Arab Region Rankings 2025.</p><br><p>Our expanded City Walk campus hosts state of the art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant-garde campus brings a new experience to students, featuring laboratories, research facilities, media studios, high-tech classrooms, a multipurpose theatre, gymnasium, student centre, dining and entertainment options, and more.</p><br><p>With one of the world’s fastest growing populations, Dubai offers a diverse, multicultural environment with outstanding lifestyle and employment opportunities.</p><br><p>Our eligible employees enjoy competitive compensation and benefits, including generous annual leave, tax free salary, housing allowance, annual flights for self, spouse, and dependent children, children’s education allowance, relocation and shipping allowance, professional development opportunities, international health insurance, in house visa and relocation support services, and full access to campus facilities.</p><br><p>Canadian University Dubai is committed to fostering an inclusive and supportive working environment and welcomes applications from qualified candidates of diverse backgrounds.</p><br><br><p>Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asian region,&nbsp;<b><i>QS Ranked in the top 2% of Universities in the World, the&nbsp;</i></b><b><i>#1 University in Dubai,</i></b><b><i>&nbsp;and&nbsp;21st&nbsp;in the Arab Region</i></b>&nbsp;according to the&nbsp;QS Arab Region Rankings 2025.</p><br><p>Our expanded City Walk campus hosts state-of-the-art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant-garde campus brings a new experience to students, featuring: laboratories, research facilities, media studios, high-tech classrooms, a multipurpose theatre, gymnasium, student centre, plenty of dining and entertainment options, and many more!</p><br><p>With the world’s fastest growing population, Dubai is home to an exciting, diverse, multi-cultural blend of young, dynamic, professionals, all drawn to the Emirate for its unrivalled lifestyle and the outstanding employment prospects.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To standardise and manage the overall service and operational quality across the entire Private Banking Division, ensuring adherence to banks policies, SOP's and compliance with regulations at all levels. To create, negotiate, implement and monitor the success of all SLA's with all partnersManagement all Client service officers and ensure proper levels of service.<br>Responsibilities:<br></p><ul><li>Complete re-engineering of the CSO team, client services units, while identifying proper capacity and utilizing all staff strengths. </li></ul><ul><li>Work closely with SFA/FA and Unit Heads to identify desired service levels.</li></ul><ul><li>Represent Private Banking in liaising with audit for operational issues/ working with SFA/FA in rectifying all audit objections and queries. </li></ul><ul><li>Lead Projects as required to improve overall client services including establishing privileged client handling in Branches , Mashreq Gold Centres, remote offices and other client service points including direct phone services</li></ul><ul><li>Standardise and manage the overall service quality at all Private Banking locations, and client touch points, including establishing priority service at call centre (CSU).</li></ul><ul><li>Monitor, supervise and continuously train new and existing CSO's.</li></ul><ul><li>Work closely with all operational and credit departments to ensure a seamless customer experience.</li></ul><ul><li>Create and monitor all service level agreements identifying any gaps and formulate solutions. </li></ul><ul><li>Ensure effective handling of customer complaints for Private Banking Clients.</li></ul><ul><li>Monitor customer feedback to ensure Private Banking standards are met at all levels.</li></ul><ul><li>Conduct regular reviews for the smooth functioning of SLAs and operational standards. Initiate necessary amendments as and when required.</li></ul><ul><li>Conduct overview of operational functions ensuring strict adherence to AML, SOPs and local Central Bank policies. Enhance controls where needed to manage operational risks.</li></ul><ul><li>Carry out regular checks on security items, as well as documentation as a pre-audit check to ensure adherence to policies as well as identify gaps.</li></ul><ul><li>Ensure excellent quality of KYC is maintained on all Private Banking clients including regular annual reviews of turnover and nature of transactions. Pending reviews to be completed on a project basis.</li></ul><br>Qualifications:<br><ul><li>Jobholder shall be a graduate with 10 years experience in banking/ service industry. </li></ul><ul><li>Jobholder must have good negotiation, leadership, decision making and superior interpersonal skills.</li></ul><ul><li>Good command in spoken English with excellent writing skills.</li></ul><ul><li>Expert in running service units with good team building skills.</li></ul><ul><li>Jobholder must be very customer oriented.</li></ul><ul><li>Conversant with local regulations and business environment.</li></ul><ul><li>Should have pleasant personality with ability to manage difficult situations. s</li></ul> </div>

<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a <strong>Network Operations Technician</strong> to join our <strong>IT Operations Engineering &amp; Support Team.<br><br></strong><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Monitor network systems for performance issues, outages, and security threats </li><li> Investigate and resolve network problems using diagnostic tools and logs </li><li> Perform routine maintenance and upgrades including patches, firmware updates, and configuration changes. </li><li> Install and configure network equipment such as routers, switches, firewalls, and access points </li><li> Collaborate with network engineers and architects to optimize system performance </li><li> Maintain accurate documentation of network configurations, incidents, and resolutions </li><li> Participate in on-call rotations and respond to after-hours network alerts </li><li> Support end users and IT teams with network-related issues and escalations </li><li> Ensure compliance with internal security protocols and external regulatory standard <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field </li><li> 1–2 years of experience in network operations or IT infrastructure support </li><li> Proficiency in TCP/IP, DNS, DHCP, VPN, and VLAN configurations </li><li> Familiarity with network monitoring tools (e.g., SolarWinds) and ITSM platforms (e.g., ServiceNow) </li><li> Experience with wireless systems and controllers (e.g., WLC) </li><li> Certifications such as CompTIA Network+, Cisco CCNA, or equivalent are preferred </li><li> Strong analytical and troubleshooting skills </li><li> Ability to work independently and in cross-functional teams </li><li> Excellent communication and documentation abilities </li><li> Familiarity with cloud networking (Azure, AWS) is a plus <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To standardise and manage the overall service and operational quality across the entire Private Banking Division, ensuring adherence to banks policies, SOP's and compliance with regulations at all levels. To create, negotiate, implement and monitor the success of all SLA's with all partnersManagement all Client service officers and ensure proper levels of service.<br>Responsibilities:<br></p><ul><li>Complete re-engineering of the CSO team, client services units, while identifying proper capacity and utilizing all staff strengths. </li></ul><ul><li>Work closely with SFA/FA and Unit Heads to identify desired service levels.</li></ul><ul><li>Represent Private Banking in liaising with audit for operational issues/ working with SFA/FA in rectifying all audit objections and queries. </li></ul><ul><li>Lead Projects as required to improve overall client services including establishing privileged client handling in Branches , Mashreq Gold Centres, remote offices and other client service points including direct phone services</li></ul><ul><li>Standardise and manage the overall service quality at all Private Banking locations, and client touch points, including establishing priority service at call centre (CSU).</li></ul><ul><li>Monitor, supervise and continuously train new and existing CSO's.</li></ul><ul><li>Work closely with all operational and credit departments to ensure a seamless customer experience.</li></ul><ul><li>Create and monitor all service level agreements identifying any gaps and formulate solutions. </li></ul><ul><li>Ensure effective handling of customer complaints for Private Banking Clients.</li></ul><ul><li>Monitor customer feedback to ensure Private Banking standards are met at all levels.</li></ul><ul><li>Conduct regular reviews for the smooth functioning of SLAs and operational standards. Initiate necessary amendments as and when required.</li></ul><ul><li>Conduct overview of operational functions ensuring strict adherence to AML, SOPs and local Central Bank policies. Enhance controls where needed to manage operational risks.</li></ul><ul><li>Carry out regular checks on security items, as well as documentation as a pre-audit check to ensure adherence to policies as well as identify gaps.</li></ul><ul><li>Ensure excellent quality of KYC is maintained on all Private Banking clients including regular annual reviews of turnover and nature of transactions. Pending reviews to be completed on a project basis.</li></ul><br>Qualifications:<br><ul><li>Jobholder shall be a graduate with 10 years experience in banking/ service industry. </li></ul><ul><li>Jobholder must have good negotiation, leadership, decision making and superior interpersonal skills.</li></ul><ul><li>Good command in spoken English with excellent writing skills.</li></ul><ul><li>Expert in running service units with good team building skills.</li></ul><ul><li>Jobholder must be very customer oriented.</li></ul><ul><li>Conversant with local regulations and business environment.</li></ul><ul><li>Should have pleasant personality with ability to manage difficult situations. s</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To standardise and manage the overall service and operational quality across the entire Private Banking Division, ensuring adherence to banks policies, SOP's and compliance with regulations at all levels. To create, negotiate, implement and monitor the success of all SLA's with all partnersManagement all Client service officers and ensure proper levels of service.<br>Responsibilities:<br></p><ul><li>Complete re-engineering of the CSO team, client services units, while identifying proper capacity and utilizing all staff strengths. </li></ul><ul><li>Work closely with SFA/FA and Unit Heads to identify desired service levels.</li></ul><ul><li>Represent Private Banking in liaising with audit for operational issues/ working with SFA/FA in rectifying all audit objections and queries. </li></ul><ul><li>Lead Projects as required to improve overall client services including establishing privileged client handling in Branches , Mashreq Gold Centres, remote offices and other client service points including direct phone services</li></ul><ul><li>Standardise and manage the overall service quality at all Private Banking locations, and client touch points, including establishing priority service at call centre (CSU).</li></ul><ul><li>Monitor, supervise and continuously train new and existing CSO's.</li></ul><ul><li>Work closely with all operational and credit departments to ensure a seamless customer experience.</li></ul><ul><li>Create and monitor all service level agreements identifying any gaps and formulate solutions. </li></ul><ul><li>Ensure effective handling of customer complaints for Private Banking Clients.</li></ul><ul><li>Monitor customer feedback to ensure Private Banking standards are met at all levels.</li></ul><ul><li>Conduct regular reviews for the smooth functioning of SLAs and operational standards. Initiate necessary amendments as and when required.</li></ul><ul><li>Conduct overview of operational functions ensuring strict adherence to AML, SOPs and local Central Bank policies. Enhance controls where needed to manage operational risks.</li></ul><ul><li>Carry out regular checks on security items, as well as documentation as a pre-audit check to ensure adherence to policies as well as identify gaps.</li></ul><ul><li>Ensure excellent quality of KYC is maintained on all Private Banking clients including regular annual reviews of turnover and nature of transactions. Pending reviews to be completed on a project basis.</li></ul><br>Qualifications:<br><ul><li>Jobholder shall be a graduate with 10 years experience in banking/ service industry. </li></ul><ul><li>Jobholder must have good negotiation, leadership, decision making and superior interpersonal skills.</li></ul><ul><li>Good command in spoken English with excellent writing skills.</li></ul><ul><li>Expert in running service units with good team building skills.</li></ul><ul><li>Jobholder must be very customer oriented.</li></ul><ul><li>Conversant with local regulations and business environment.</li></ul><ul><li>Should have pleasant personality with ability to manage difficult situations. s</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : </strong><span><span>Business Support Officer</span></span><br><strong>Location :</strong> Abu Dhabi &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br><span><span>Daily activities: Bancatakaful customer service, complaint resolution, customer inquiries etc. to ensure they are completed in compliance with the guidelines defined by the Bancatakaful department, the bank and the regulators.&nbsp;</span></span></p><br><ul><li><p><span><span>Provide product head, banca with regular reports and update on the activities and results to control losses and clawback.</span></span></p><br></li><li><p><span><span>Daily activities: to contact referred customer though online channels and call center to cross sell takaful products or to direct the customer to the right channel for other banking products. Also, performing telesales activities.</span></span></p><br></li><li><p><span><span>Manage and control the activities of provider authorized sales team to ensure their adherence to ADIB requirements and activity levels.</span></span></p><br></li><li><p><span><span>Customer retention efforts with personal involvement in complaint resolution, and policy cancelation</span></span></p><br></li><li><p><span><span>Support and facilitate provider authorized sales team communication with related referral teams.</span></span></p><br></li><li><p><span><span>Periodic analysis of reports pertaining to business persistency, complaints and cancellations.</span></span></p><br></li><li><p><span><span>Ensure closing customer complaints and enquiries within agreed TAT and provide accurate feedback timely.</span></span></p><br></li><li><p><span><span>Ensure consumer protection standards are followed with accuracy, transparency and balanced customer communications with no pressure and over promising.</span></span></p><br></li><li><p><span><span>Ensure appropriate and adequate documentation for any transaction or customer request.</span></span></p><br></li><li><p><span><span>Ensure to be up to date with product knowledge and certification requirements.</span></span></p><br></li><li><p><span><span>Adhering to laid out processes and procedures.</span></span></p><br></li><li><p><span><span>Perform any assigned activity as per the business need and back up activities.</span></span></p><br></li><li><p><span><span>Ensure completeness of all mandatory ADIB and regulatory training.</span></span></p><br></li><li><p><span><span>Adhere to ADIB HR policy and code of conduct</span></span></p><br></li></ul><p><span><span>Control and Risk Mitigation:</span></span></p><br><ul><li><p><span><span>Ensuring appropriate documentation Process</span></span></p><br></li><li><p><span><span>Handle grace period /claw back issues to avoid claw back cases</span></span></p><br></li><li><p><span><span>Control the sales process and ensure to apply the advisory approach&nbsp;</span></span><br>&nbsp;</p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span>Experience in insurance product and product development</span><br></li><li><span><span>Knowledge of Performance Management Drivers&nbsp;</span></span></li><li><span><span>MIS Management Skills&nbsp;</span></span></li><li><span><span>Sales/ Marketing Knowledge &amp; Skills&nbsp;</span></span></li><li><span><span>Strong interpersonal and analytical skills</span></span></li><li><span><span>Training &amp; Presentation skills</span></span></li><li><span><span>Communication, Liaison and problem solving Skills</span></span></li><li><span><span>Team player</span></span></li><li><span><span>Computer Skills</span></span></li></ul><p><span><span><strong>Previous experience:&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></span></p><br><ul><li><span><span>Minimum 3 years of related banking experience</span></span></li></ul><br> </div>

<p><strong>Job purpose:&nbsp;</strong></p><p>The Customer Success Executive is responsible for generating revenue through high-quality customer appointments and delivering exceptional customer experiences. This role focuses on increasing customer retention and lifetime value by providing prompt, professional, and effective communication through various channels. The executive will work toward meeting both qualitative and revenue-generating KPIs, contributing to the overall success of the team.</p><p><strong>Job responsibilities:&nbsp;</strong></p><p><strong>Customer Appointment Generation:</strong></p><ul><li><p>Generate high-quality appointments for Sales and Aftersales functions.</p></li><li><p>Ensure the quality and professionalism of appointments and calls are maintained.</p></li><li><p>Meet and exceed qualitative and revenue-generating KPIs.</p></li></ul><p><strong>Customer Retention & Satisfaction:</strong></p><ul><li><p>Build a rapport with customers to increase customer retention and lifetime value.</p></li><li><p>Resolve customer queries promptly to enhance satisfaction and improve company relationships.</p></li><li><p>Follow customer connect protocols to provide a seamless experience throughout the customer journey.</p></li></ul><p><strong>Customer Communication:</strong></p><ul><li><p>Support customers via phone, email, and other channels, ensuring excellent customer service.</p></li><li><p>Apply effective communication techniques to handle transfers, call backs, holds, interruptions, and unintentional disconnects.</p></li><li><p>Use active listening and questioning skills to support productive telephone communication.</p></li><li><p>Ensure proper communication etiquette in all customer interactions.</p></li></ul><p><strong>Dealing with Challenging Situations:</strong></p><ul><li><p>Effectively manage job stress and handle difficult customers or angry callers.</p></li><li><p>Apply appropriate actions to control communications and maintain professionalism.</p></li></ul><p>Team Collaboration & Development:</p><ul><li><p>Collaborate with team leaders to identify opportunities for improvement.</p></li><li><p>Participate in weekly evaluations with the supervisor and quality team to address challenges and implement recommendations.</p></li><li><p>Display ownership of additional tasks and responsibilities as required.</p></li></ul><p><strong>Training & Compliance:</strong></p><ul><li><p>Complete assigned training on time and attend training sessions as required.</p></li><li><p>Ensure full adherence to company policies and procedures.</p></li><li><p>Display time flexibility and work within floor shift requirements.</p></li></ul><p><strong>Performance & Accountability:</strong></p><ul><li><p>Meet required SLAs and KPIs to ensure success in assigned duties.</p></li><li><p>Ensure completion of daily, weekly, and monthly performance evaluations as part of the ongoing development.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification&nbsp;</strong></p><ul><li><p>Bachelor’s Degree or equivalent in a related field</p></li></ul><p><strong>Work Experience&nbsp;</strong></p><ul><li><p>A maximum of 1 year of customer service experience in a contact centre environment.</p></li></ul><p><strong>Competencies&nbsp;</strong></p><ul><li><p>Dual language proficiency (spoken and written).</p></li><li><p>Excellent communication skills, both written and spoken.</p></li><li><p>Advanced proficiency with Microsoft Office.</p></li><li><p>Ability to handle stressful situations and maintain a positive attitude.</p></li><li><p>Strong teamwork, problem-solving, and interpersonal skills.</p></li><li><p>Ability to multitask and manage time effectively.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading tertiary hospital in the UAE is looking for an experienced Consultant Neurosurgeon to join its specialist team.<br> The successful candidate will manage complex neurosurgical cases, perform advanced surgical procedures, and provide comprehensive care across elective and emergency cases.<br> The role offers the opportunity to work within a multidisciplinary, advanced clinical environment with access to modern facilities and a diverse patient population.<br> Candidates with strong experience in complex cranial, spinal and neurovascular procedures will be considered.<br> This is an excellent opportunity for a senior neurosurgeon seeking a long-term position with a leading healthcare provider in the UAE.<br> Responsibilities : Diagnose and manage a wide range of complex neurosurgical and neurological conditions .<br> Perform advanced cranial, spinal and neurovascular procedures as per clinical expertise.<br> Manage elective and emergency neurosurgical cases.<br> Conduct comprehensive patient assessments, including clinical examination and review of imaging and investigations.<br> Develop individualized treatment and surgical plans.<br> Provide pre-operative and post-operative care and monitor patient recovery.<br> Manage critically ill neurosurgical patients in collaboration with ICU and other specialties.<br> Participate in multidisciplinary team (MDT) meetings and complex case discussions.<br> Collaborate with Neurology, Neuroradiology, Oncology, Orthopaedics, Critical Care and Rehabilitation teams.<br> Provide consultation and second opinions for complex cases.<br> Maintain accurate clinical documentation and ensure compliance with hospital policies.<br> Participate in clinical audits, quality improvement and patient-safety initiatives.<br> Support teaching, mentoring and supervision of junior doctors and residents.<br> Contribute to the development of neurosurgical services, protocols and clinical pathways.<br> Stay updated with current evidence-based neurosurgical practices and technologies .<br> Participate in on-call and emergency services as required.<br> Highly competitive tax-free salary.<br> Performance-based incentives.<br> Comprehensive medical insurance.<br> Annual paid leave.<br> Annual return airfare.<br> End-of-service benefits as per UAE Labour Law.<br> Continuing Medical Education (CME) support.<br> Professional development and career advancement opportunities.<br> Visa and licensing assistance (where applicable).<br> Opportunity to work with one of the UAE's leading healthcare providers in a state-of-the-art cardiac surgery center equipped with advanced surgical technology and supported by a highly experienced multidisciplinary cardiovascular team.<br> Medical degree with recognised postgraduate qualification in Neurosurgery.<br> Consultant-level qualification such as CCT/CCST, American Board, Canadian Board, Irish Board or equivalent.<br> Minimum 5+ years of post-specialisation clinical experience preferred.<br> Eligible for DHA/DoH/MOHAP Consultant licensing.<br> Strong experience in complex neurosurgical procedures.<br> Excellent communication and clinical skills.<br> Experience in a tertiary/quaternary hospital environment preferred.<br></span> </div>

<h2>Customer Support Specialist – WhatsApp</h2><h2>Job Description</h2><h3>About Bubbl</h3><p>Bubbl provides subscription car washing and interior cleaning services inside residential and commercial buildings in Dubai. Our teams work in the parking floors, so customers never have to leave their building.</p><p>Everything we do is built around being reliable, tidy, and easy to deal with — and our WhatsApp line is where most customers experience that.</p><h3>The Role</h3><p>You will be the voice of Bubbl on WhatsApp. This is <strong>not a call centre job</strong> — there are no phone calls.</p><p>You will manage our WhatsApp inbox throughout the day, coordinating between customers and our on-site cleaning teams, keeping records, and passing the right things to the right people.</p><p>The message volume is light to moderate. What matters most is that you are present, responsive, and accurate during your working hours.</p><h3>Schedule</h3><ul><li>6 days per week, with Saturday off</li><li>09:30–17:00 and 20:00–22:30 UAE time (GST, UTC+4), with a break in between</li><li>Must be able to work these hours consistently from your own time zone</li></ul><h3>Workload – What a Typical Day Looks Like</h3><p>This is an availability role rather than a high-volume one. The numbers below are indicative and vary from day to day.</p><ul><li><strong>09:30–11:00:</strong> Up to 3 customers per hour<br>Busiest window — interior clean alerts plus general customer requests.</li><li><strong>11:00–14:00:</strong> Around 2 customers per hour<br>Ongoing interior communications and incoming requests.</li><li><strong>14:00–17:00:</strong> Around 1 customer per hour<br>Interior communications, follow-ups, and logging.</li><li><strong>20:00–22:30:</strong> Up to 6 interiors<br>Evening shift — interior clean communications only.</li></ul><p>In practice, this is roughly 15–20 customer conversations across the day, with each one being short. Quiet stretches are normal.</p><p>What matters is that when a message arrives, it is answered quickly and professionally.</p><h3>Key Responsibilities</h3><ul><li>Message customers when the team arrives at their vehicle for an interior clean and ask them to unlock it.</li><li>Confirm when the clean is complete and ask the customer to lock the vehicle.</li><li>Inform the operations team if access cannot be arranged or the customer is unresponsive.</li><li>Maintain a polite and professional tone throughout every interaction.</li><li>Share promotional offers with the respective customers when necessary.</li><li>Receive customer requests, questions, and feedback through WhatsApp and respond clearly and professionally.</li><li>Log every request accurately for management review at the end of the day.</li><li>Dispatch specific operational requests to the on-site team via WhatsApp, including rescheduling, missed spots, and additional service requests.</li><li>Escalate defined situations to management immediately.</li><li>Maintain a maximum response time of <strong>5 minutes</strong>.</li></ul><h3>Important Notes</h3><ul><li>This is a fully remote, work-from-home role.</li><li>No relocation is required.</li><li>No UAE visa or sponsorship is provided.</li><li>You will be engaged as an independent contractor and will be responsible for your own taxes and local compliance.</li><li>No equipment is provided. You must have your own computer and internet connection.</li></ul><h2>Job Requirements</h2><ul><li>Fluent written English with clear communication, correct grammar, and a warm professional tone.</li><li>Previous customer service experience is required, including support, hospitality, BPO, administration, or a similar field.</li><li>Computer literate and confident using WhatsApp Web, Excel, and browser-based tools.</li><li>Own computer and a stable, reliable internet connection.</li><li>Reliable and organised, with the ability to work independently without supervision.</li><li>Able to commit to UAE time zone working hours, 6 days per week.</li></ul>

Description<br><br>AWS have an exciting Electrical & Mechanical Engineering Operations Traineeship opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>Amazon Web Services (AWS) is growing rapidly, and we are looking for Engineering Operations Technician Trainees to join our expanding Data Center team in Dubai.<br><br>Program Details<br><br> Duration: 6 months, full-time (40 hours/week), with a view to become permanent at the end of the traineeship, depending on performance and business needs. Schedule: Standard Monday–Friday day schedule. The program provides exposure to the skills required for a future full-time Data Center Engineering Operations Technician role. Please note a full-time role may involve shifts, weekends, and on-call rotations. Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.<br><br>AWS Infrastructure Services (AIS)<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>Key job responsibilities<br><br>The Engineering Operations Team Are AWS’s Front-line Responders For Hands-on Troubleshooting And Operations Of Critical Infrastructure. As a Trainee, You Will<br><br> Assist in maintaining and operating mechanical and electrical equipment. Support root cause analysis of equipment failures. Help troubleshoot facility and rack-level events within internal SLAs. Take daily operational readings of mechanical and electrical equipment. Use our internal CMMS (Computerized Maintenance Management System) to manage workflows. Work alongside third-party vendors and contractors onsite. You will work with equipment that supports mission-critical servers, including but not limited to: diesel generators, switchgear, UPSs, PDUs, air handling units, chillers, cooling towers, pumps, motors, VFDs, and building automation systems.<br><br>Physical Requirements<br><br> Working at heights and from ladders. Regularly lifting/moving up to 22kg (49lbs) unassisted, and participating in group lifts for heavier loads. Using hands to handle and manipulate small tools, wires, and objects.<br><br>About The Team<br><br>About AWS<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Inclusive Team Culture<br><br>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.<br><br>Basic Qualifications<br><br> UAE National with family book Recently graduated or enrolled in the final semester, with a Bachelor’s Degree in a relevant field (e.g., Mechanical or Electrical Engineering) Or Recently graduated from, a Technical/Trade school program (HVAC, electrician, facilities maintenance, or similar).<br><br>Preferred Qualifications<br><br> Strong written and verbal communication skills Ability to work effectively in a team environment Good time management and organizational skills<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC<br><br>Job ID: A10418490

<br> <br> Job Description <br> <ul> <li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li> <li>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</li> <li>Register and process check in/out for all VIPs guests efficiently and professionally.</li> <li>Escort VIP guests to their rooms.</li> <li>Update guest information into the computer after a complete check in.</li> <li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li> <li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li> <li>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security.</li> <li>Ensure that all messages, mails and packages are delivered to the guest room.</li> <li>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li> <li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li> <li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li> <li>Follow up with Bell desk regards shuttle Bus.</li> <li>Daily courteous calls to VIP rooms, so too with other guests.</li> <li>Report any unusual occurrences or requested to manager.</li> <li>Be aware of the hotel accident Prevention Policies.</li> <li>Ensure the cleanliness and neatness of front office area.</li> <li>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</li> <li>Check Hotel situation, occupancy, functions, groups, VIPs.</li> <li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li> <li>Check if all departure details for the day have been taken, as well as for the next day.</li> <li>To arrange for bouquets, cake and cards in case of guest s anniversary and birthdays.</li> <li>File daily guest relations report and documents systematically.</li> <li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li> <li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li> <li>To effectively handle all guest complaints concerning Guest Relations in co-ordination with the Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p>Qualifications <br> <ul> <li>University<strong> </strong>Degree in Hotel Management</li> <li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li> <li>Have excellent communication skills, empathy, patience, and courteous demeanor</li> </ul>

<b>Job Description </b><ul> <li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li> <li>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</li> <li>Register and process check in/out for all VIPs guests efficiently and professionally.</li> <li>Escort VIP guests to their rooms.</li> <li>Update guest information into the computer after a complete check in.</li> <li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li> <li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li> <li>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security.</li> <li>Ensure that all messages, mails and packages are delivered to the guest room.</li> <li>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li> <li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li> <li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li> <li>Follow up with Bell desk regards shuttle Bus.</li> <li>Daily courteous calls to VIP rooms, so too with other guests.</li> <li>Report any unusual occurrences or requested to manager.</li> <li>Be aware of the hotel accident Prevention Policies.</li> <li>Ensure the cleanliness and neatness of front office area.</li> <li>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</li> <li>Check Hotel situation, occupancy, functions, groups, VIPs.</li> <li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li> <li>Check if all departure details for the day have been taken, as well as for the next day.</li> <li>To arrange for bouquets, cake and cards in case of guest s anniversary and birthdays.</li> <li>File daily guest relations report and documents systematically.</li> <li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li> <li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li> <li>To effectively handle all guest complaints concerning Guest Relations in co-ordination with the Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications <ul> <li>University<strong> </strong>Degree in Hotel Management</li> <li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li> <li>Have excellent communication skills, empathy, patience, and courteous demeanor</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>ABOUT DHL Express &amp; WHAT YOU CAN EXPECT</strong><br>At DHL Express, we are proud to be the most international company in the world, with a global network spanning more than 220 countries and territories, connecting people and businesses every day. Our people are at the heart of our success, and our strong focus on culture, development and inclusion has earned us consistent recognition among the World’s Best Workplaces, including being ranked#2 on the Fortune World’s Best Workplaces™ 2025 list. When you join DHL Express, you become part of a diverse, energetic and truly international team where you can learn, grow and build your career while making a meaningful difference for our customers and communities around the world.<br><strong>JOB OVERVIEW</strong><br><br>The jobholder is responsible to answer calls in a professional, efficient and courteous manner creating a positive first impression of DHL, transfer calls to the right extensions and take messages for the employees not available. The jobholder is also Meet DHL Customers/Guests upon arrival and direct them to appropriate locations. <br><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Meet and greet customers/guests upon arrival and check in guests or direct them to appropriate locations.</li><li>Ensure that the telephones is answered in a timely and professional manner as per DHL standards and calls transferred to appropriate department/ staff to project a professional image to both internal and external customers at all times.</li><li>Provides a high level of customer service and professionalism considering that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow customers service procedures as outlined in the manual to comply with the ISO procedures and safe working practices.</li><li>Maintain thorough knowledge of all departments and DHL network in order to always supply correct and accurate information to customers internal and external.</li><li>Assist with any administration request or reports as requested.</li><li>Support and cover the incentive coordinator in his absence</li><li>Support in NPA First Calls to have the customer experience on DHL Service</li><li>Support in answering call center calls if needed</li><li>Assist the service point walk-in customers if needed</li><li>Provide Continuous Improvement initiative and suggestion to improve Reception process</li></ul><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong><br><ul><li>Sounds educational background with knowledge of the Service industry an advantage</li><li>Excellent English communication skills, with knowledge of Arabic is an added advantage</li><li>Typing speed of minimum 30 words a minute</li><li>Passion for delighting customers</li><li>Should be self- motivated and able to work under pressure</li><li>Good relationship building and interpersonal skills</li><li>Working knowledge of MS office packages</li><li>Team Player</li></ul><br><strong>*DHL Express UAE is a fair and inclusive employer committed to equal opportunities for all</strong><br><br> </div>

Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Join PepsiCo, dare to transform. Responsibilities Job Overview: Work/Develop an assigned territory to achieve sales objectives/targets through the traditional trade customers. Responsibilities: Sell snacks products to meet given volume/Value targets. Follow steps of the call and build good relationship with customers by providing on time/Excellent service. Follow journey plan, service all customers, and do merchandising by applying FIFO method to avoid/reduce any expiry/damages in the outlet. Retain old/existing customers &amp; identify/sell to new outlets and add to the existing customer base. Follow daily procedures &amp; administration steps to have smooth sales operation. Provide feedback about his territory customers, competitive activity and product performance to assist in the development of marketing plans. Follow up on invoices and statements to ensure customers pay the appropriate amount on time. Takes responsibility of company assets (Vehicle, HHT, Printer, Racks etc) to avoid any damages. Develop the outlets &amp; place racks in prime locations and sell full range of products by implementing the Plano gram. Qualifications Qualifications: Operate efficiently. Respect peers, be a team player and promote succeed together attitude. Good communication skills

<strong>Overview<br><br></strong>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br><br>Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.<br><br>Sheikh Sultan Bin Zayed Hospital is seeking a dedicated and experienced Specialist in Pediatric Endocrinology to join our multidisciplinary care team. This role focuses on the diagnosis, management, and long-term care of pediatric endocrine and metabolic disorders. The ideal candidate will have strong clinical expertise in conditions such as diabetes, thyroid disorders, growth and puberty issues, and other hormone-related conditions, while also supporting general pediatric needs within a specialty-driven environment.<br><br><strong>Responsibilities<br><br></strong><ul><li>Provide expert assessment, diagnosis, and management of pediatric endocrine disorders.</li><li>Lead the care of children with conditions such as Type 1 diabetes, growth disorders, thyroid dysfunction, metabolic disorders, and pubertal abnormalities.</li><li>Deliver general pediatric care as needed within outpatient and specialized clinic settings.</li><li>Collaborate closely with endocrinologists, diabetes educators, nutritionists, nurses, and allied health teams to deliver comprehensive, family-centered care.</li><li>Participate in the hospital’s on-call rota to ensure safe and continuous medical coverage.</li><li>Contribute to patient education, clinical quality initiatives, and evidence-based practice.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Board-certified or equivalent Specialist Pediatric Endocrinologist.</li><li>Strong clinical background in pediatric endocrine and metabolic disorders.</li><li>Experience in both general pediatrics and specialty endocrine care.</li><li>Excellent communication and interpersonal skills, with a collaborative approach to care.</li><li>DOH licensure or eligibility.<br><br></li></ul>If you’re committed to delivering exceptional care for children with endocrine conditions and want to grow your career within a leading, innovation‑driven hospital, we’d like to hear from you. Join Sheikh Sultan Bin Zayed Hospital and contribute to a team that puts patients first and strives for excellence every day.

<p>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</p><p>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</p><p>Register and process check in/out for all VIPs guests efficiently and professionally.</p><p>Escort VIP guests to their rooms.</p><p>Update guest information into the computer after a complete check in.</p><p>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</p><p>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</p><p>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</p><p>Handle issuance of guest room key cards and ensure effective control for guest security.</p><p>Ensure that all messages, mails and packages are delivered to the guest room.</p><p>Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</p><p>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</p><p>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</p><p>Follow up with Bell desk regards shuttle Bus.</p><p>Daily courteous calls to VIP rooms, so too with other guests.</p><p>Report any unusual occurrences or requested to manager.</p><p>Be aware of the hotel accident Prevention Policies.</p><p>Ensure the cleanliness and neatness of front office area.</p><p>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</p><p>Check Hotel situation, occupancy, functions, groups, VIPs.</p><p>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</p><p>Check if all departure details for the day have been taken, as well as for the next day.</p><p>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</p><p>File daily guest relations report and documents systematically.</p><p>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</p><p>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</p><p>To effectively handle all guest complaints concerning Guest Relations in co-ordination with the Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role Have excellent communication skills, empathy, patience, and courteous demeanor</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>Our Procurement &amp; Logistics teams deliver strategic sourcing, supply chain and logistics services across the Group, ensuring value, quality, continuity of supply and operational excellence!</p><br><br>As a <strong>Senior Supply Chain Assistant</strong> in the <strong>Group Procurement &amp; Supply Chain Management</strong> team, you will be responsible for ensuring the effective control, availability, and distribution of stock by coordinating replenishment, maintaining accurate inventory records, and fulfilling operational requirements in a timely and efficient manner.<br>This role operates across multiple Emirates Group facilities throughout Dubai and is not based at a single fixed location.<br><br><p><strong>In this role you will:</strong></p><br><br><ul><li>Maintain accurate physical and system inventory through stock counts, reconciliation of discrepancies and effective control of stock movements.</li><li>Coordinate the picking, packing, transfer and distribution of stock to ensure accurate and timely fulfilment across departments and locations.</li><li>Validate employee uniform requirements and entitlements, coordinate issuance and replacements, and ensure accurate recording of all related inventory transactions.</li><li>Validate departmental stock requirements and coordinate the accurate preparation, processing and distribution of materials in line with operational requirements.</li><li>Monitor stock levels, consumption, stock cover and demand to maintain optimum availability while minimising excess inventory and identifying potential shortages.</li><li>Prepare stock requisitions based on demand and inventory requirements, monitor open orders and follow up with buyers and suppliers to ensure timely replenishment.</li><li>Receive and verify stock against purchase orders and approved specifications, escalating quantity, quality or specification discrepancies as required.</li></ul>Qualification<p><strong>To be considered for the role, you must meet the below requirements:</strong></p><br><br><ul><li>Have completed 12 years of schooling or equivalent.</li><li>Have 3+ years of experience in non-aircraft procurement.</li></ul><br><p><strong>You will have an edge if you have:</strong></p><br><br><ul><li>Have experience in inventory management, including inventory control procedures, maintaining product stock, data entry, and record keeping.</li><li>Have experience in a general distribution or customer service environment, such as a call centre, service counter, complaint management, or personal advisory environment.</li><li>Have inventory management experience within the garment, apparel, or textile industry.</li><li>Have experience using Oracle enterprise resource planning systems.</li></ul><p>At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br><br>Salary &amp; benefitsJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website: www.emirates.com/careers<br><br><br> </div>