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<p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Dubai, UAE<br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Dubai, covering the METNA region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>You'll receive additional benefits allowance to use towards your chosen pension, healthcare and housing.</p><br></li><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>
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<p>Do you see yourself as the Cluster Learning & Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Guest Journey & Luxury Experience Design:</strong><ul><li>Own and support the end-to-end guest journey, ensuring it is thoughtfully designed, consistently delivered, and aligned with brand culture, luxury service philosophy, and Luxury Service Certifications and standards.</li><li>Evaluate each guest touchpoint across all departments to ensure seamless, personalized, and anticipatory service experiences.</li><li>Partner with department heads to translate brand standards into meaningful guest interactions that elevate emotional engagement and guest loyalty.</li><li>Continuously refine the guest journey based on guest feedback, operational insights, and evolving luxury hospitality trends.</li></ul></li><li><strong>Luxury Service Culture & Standards:</strong><ul><li>Act as the hotel’s subject-matter expert on luxury service excellence, global hospitality trends, and best practices, in line with brand specific guidelines and standards.</li><li>Embed a strong culture of quality and service excellence across all departments through visible leadership and hands-on operational presence.</li><li>Support the General Manager and Heads of Department in understanding, interpreting, and embedding external Luxury Service practices (if applicable) into daily operations and leadership behaviors. This may include but not limited to; changes in Policies and Procedures, SOPs (Standard Operating Procedures), and Modalities of Service.</li><li>Ensure consistent delivery of personalized, thoughtful, and detail-oriented service aligned with the hotel’s luxury service philosophy.</li></ul></li><li><strong>Brand & Service Audits & Compliance or Other Luxury Service Certifications (if applicable):</strong><ul><li>Lead the hotel’s Brand & Service Audits & Compliance or Other Luxury Service Certifications (i.e., Forbes Travel Guide) readiness, certification, and re-certification processes.</li><li>Plan and conduct regular internal quality audits, service evaluations, and compliance reviews across all operational areas.</li><li>Organize and manage mystery guest programs to provide objective insights into service consistency and guest perception.</li><li>Monitor audit findings, identify service gaps, and ensure corrective and preventive actions are implemented and sustained.</li></ul></li><li><strong>Guest Feedback, Analytics & Performance Improvement:</strong><ul><li>Analyze Guest Love scores, Guest Satisfaction Index (GSI) results, and other guest feedback platforms to identify trends, strengths, and opportunities for improvement.</li><li>Prepare and present quality and guest experience performance reports to the Executive Committee, highlighting key drivers, risks, and focus areas.</li><li>Partner with Heads of Department to develop clear, actionable improvement plans aligned with departmental and hotel-wide metrics and goals.</li><li>Monitor progress against action plans and support departments in achieving annual guest satisfaction and quality targets.</li></ul></li><li><strong>Learning & Development Collaboration:</strong><ul><li>Work closely with the Learning & Development team to deliver luxury service training programs aligned with brand and Luxury Service Certifications and standards.</li><li>Support onboarding programs to embed quality, service excellence, and brand culture philosophy from day one.</li><li>Facilitate workshops and coaching sessions together Learning & Development team with focus on luxury service behaviors, emotional intelligence, guest engagement, and attention to detail.<br>Contribute to the development and continuous enhancement of Standard Operating Procedures (SOPs to reflect evolving luxury service expectations).</li></ul></li><li><strong>Leadership & Cross-Functional Collaboration:</strong><ul><li>Collaborate with all department heads to drive ownership and accountability for service excellence and quality outcomes.</li><li>Act as a trusted advisor to the General Manager and leadership team, balancing guest experience priorities with operational realities.</li><li>Foster a culture of continuous improvement, learning, and pride in luxury service delivery across the hotel.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li><li>Proven experience in quality management, guest experience, or hotel operations within a luxury hospitality environment.</li><li>Strong operational understanding across Rooms, Food & Beverage, Spa, Sales & Marketing, and Support Departments.</li><li>In-depth knowledge of luxury service principles and guest experience management.</li><li>Direct experience with Luxury Service Certifications (i.e., Forbes Travel Guide / Michelin Service Guide / LQA / or similar luxury benchmarking programs is highly preferred).</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive </p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion) </p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos </strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills. You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager. </p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and </li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey. </p><br><p>Key areas of responsibility include: </p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support </li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities </li><li>Programme administration support and services </li><li>Collaboration with Academic skills support </li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable. </li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable. </li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team (Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic </li><li>Colleagues in UK campus – including Academic Services, Colleges and central PS teams, Disability Services</li><li>External partners – including regional government agencies, regulatory bodies, educational and health-related organisations. </li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications: </strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong> <strong>on our website</strong><strong>.</strong></p><br><br> </div>
Wood is seeking an experienced PMC Lead QA/QC Engineer to lead and manage all Quality Assurance and Quality Control activities for a major ADNOC Offshore PMC assignment. The role will be responsible for ensuring that project engineering, procurement, fabrication, construction, installation, commissioning and handover activities are executed in accordance with ADNOC requirements, approved project specifications, international standards and the project Quality Management System. The successful candidate will provide senior QA/QC leadership across the PMC organization and coordinate closely with ADNOC, EPC contractors, subcontractors, vendors and Wood project management and engineering teams.<br>Key Responsibilities Lead the PMC QA/QC function and provide overall quality leadership throughout the project lifecycle. Develop, implement and maintain the project Quality Management Plan and associated QA/QC procedures. Ensure compliance with ADNOC standards, specifications, project requirements and applicable international codes and standards. Review and approve contractor QA/QC plans, Inspection & Test Plans (ITPs), procedures, Quality Control Plans and related quality documentation. Monitor EPC contractor and subcontractor performance against contractual quality requirements. Establish and maintain project quality KPIs and provide regular quality performance reports to Project Management and ADNOC. Lead quality surveillance, audits, inspections and assessments of EPC contractors, subcontractors and suppliers. Ensure effective management of NCRs, observations, concessions, deviations, corrective and preventive actions. Monitor implementation and close-out of quality findings and ensure root-cause analysis is performed where required. Coordinate with engineering, procurement, construction, commissioning and project controls teams to ensure quality requirements are fully integrated. Review vendor quality documentation, manufacturing records, inspection reports and test certificates as required. Participate in contractor and vendor audits, pre-inspection meetings, inspection release activities and critical quality reviews. Ensure appropriate quality surveillance is maintained for offshore fabrication, construction, installation and commissioning activities. Support management of welding, NDT, material certification, coating, painting, mechanical completion and other critical quality activities. Ensure quality documentation and records are properly maintained and progressively compiled for project handover. Provide technical guidance and mentoring to PMC QA/QC personnel. Identify potential quality risks and implement appropriate mitigation measures. Participate in project reviews, risk assessments, constructability reviews and lessons-learned activities. Ensure all quality issues affecting project schedule, cost, safety or delivery are escalated appropriately. Interface directly with ADNOC Offshore representatives and provide professional QA/QC advice and recommendations. Promote a strong quality culture across the PMC and contractor organizations.<br>Minimum Qualifications & Experience Bachelor’s Degree in Engineering, Quality Management or a related technical discipline. Minimum 15 years of relevant experience, predominantly within the oil & gas industry. Significant experience in major offshore oil & gas projects, preferably with ADNOC or other major Middle East operators. Proven experience in a PMC / EPCM / EPC environment, with strong contractor management and client-facing experience. Previous experience in a lead or management-level QA/QC position on major offshore projects. Strong knowledge of offshore engineering, fabrication, construction, installation and commissioning quality requirements. Demonstrated experience managing QA/QC activities across large, complex, multi-contractor projects. Strong understanding of international standards and codes applicable to oil & gas projects, including relevant ISO, ASME, API, AWS and NACE/AMPP requirements. Experience with quality audits, inspection regimes, ITPs, NCR management, corrective actions and quality documentation. Excellent understanding of project Quality Management Systems and contractor quality assurance processes. Previous experience working directly with major operators such as ADNOC is highly desirable. Offshore experience and relevant offshore certifications/training would be an advantage.<br>Key Competencies Strong leadership and stakeholder management skills. Excellent communication and interpersonal abilities. Strong analytical, problem-solving and decision-making skills. Ability to challenge contractor performance and drive timely resolution of quality issues. Strong understanding of offshore project execution and associated quality risks. Ability to operate effectively in a high-pressure, multicultural project environment. Strong commitment to quality, safety and project delivery. Excellent reporting and documentation skills.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>The Pharmacist provides comprehensive pharmaceutical care in the community setting that assists patients to achieve optimum health.</span></p><br>
<p><span>The Pharmacist is responsible for the provision and management of effective pharmaceutical care to individuals and/or families in the community or in Patient Support Programs. The Pharmacist works in adherence to the Policies and Procedures set by Abwab Alkhair pharmacy and works in accordance with established standards of pharmaceutical practices according to UAE rules.</span></p><br> <p><span>Duties and Responsibilities (Working 6 Days per week)</span></p><br> <p><span>Service Responsibilities</span></p><br>
<p><span>Based on the agreed-upon services and workflow, the Pharmacist provides skilled pharmaceutical services in accordance. Duties include but are not limited to:</span></p><br>
<ul>
<li><span>To achieve operational excellence, minimize product loss and ensure staff safety within the Company Distribution processes.</span></li>
<li><span>Responsible to ensure medications are stored in the correct manner.</span></li>
<li><span>Keeping track of all necessary licenses both personal and company and keeping them updated as per Governmental requirements</span></li>
<li><span>Serves patients by preparing medications, giving pharmacological information to multidisciplinary health care team, and monitoring patient drug therapies.</span></li>
<li><span>Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities.</span></li>
<li><span>Dispenses medications by compounding, packaging, and labeling pharmaceuticals.</span></li>
<li><span>Controls medications by monitoring drug therapies; advising interventions.</span></li>
<li><span>Completes pharmacy operational requirements by organizing and directing technicians’ workflow, verifying their preparation and labelling of pharmaceuticals, and verifying order entries, charges, and inspections.</span></li>
<li><span>Provides pharmacological information by answering questions and requests of health care professionals and counselling patients on drug therapies.</span></li>
<li><span>Develops staff’s pharmacological knowledge by participating in programs and training pharmacy staff, students, interns, externs, residents, and health care professionals.</span></li>
<li><span>Complies with Local and international laws as regulated by the DHA and MOH</span></li>
<li><span>Maintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventory.</span></li>
<li><span>Supervises the work results of support personnel.</span></li>
<li><span>Maintains current registration, studies existing and new legislation anticipates legislation and advises management on needed actions.</span></li>
<li><span>Protects patients and technicians by adhering to infection-control protocols.</span></li>
<li><span>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</span></li>
<li><span>Contributes to team effort by accomplishing related results as needed.</span></li>
<li><span>Responsible for having correct brand category and product layout in place</span></li>
<li><span>Handling cash/credit/insurance sales and reconciliations on a daily basis</span></li>
<li><span>Maintaining Retail Operational Checklists</span></li>
<li><span>Following all purchasing, ordering, receiving, and transferring SOPs are followed within the pharmacy</span></li>
<li><span>Completing replenishment of inventory in a pharmacy</span></li>
<li><span>Minimizing expiry through effective management of stock purchasing</span></li>
<li><span>Managing and minimizing regulatory risk in terms of stock recording, and labeling UAE regulations</span></li>
</ul> <p><span>Organizational Responsibilities</span></p><br>
<ul>
<li><span>Reflecting and interpreting the Vision, Mission and Core Values in his/her own work with enthusiasm and commitment</span></li>
<li><span>Acting in accordance with relevant legislation and company Policies, Standards and Procedures</span></li>
<li><span>Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients</span></li>
<li><span>Understanding his/her role and responsibility in maintaining a safe workplace and reducing workplace injuries</span></li>
<li><span>Working closely with the Axios staff to implement the required service(s) .</span></li>
<li><span>Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with staff in “real-time” as patients proceed.</span></li>
<li><span>Maintaining and updating electronic program files, including patient and quality assurance data</span></li>
<li><span>Conducting administrative duties for the office</span></li>
</ul> <p><span>Relationships</span></p><br>
<ul>
<li><span>Work closely with Pharmacy staff in UAE and other team members in the Axios group.</span></li>
</ul> <p><span>Competencies</span></p><br>
<ul>
<li><span>Application of job Knowledge</span></li>
<li><span>Concern for Order and Quality</span></li>
<li><span>Adaptability and flexibility</span></li>
<li><span>Dependability</span></li>
<li><span>Teamwork</span></li>
</ul> <p><span>Educational Background and Experience</span></p><br>
<ul>
<li><span>A BS Degree in Pharmaceuticals is required</span></li>
<li><span>At least 2 years of working experience in a pharmacy setting</span></li>
<li><span>Must provide evidence of DHA license or eligibility letter</span></li>
<li><span>Excellent command of Arabic and English</span></li>
<li><span>Demonstrate clinical pharmaceutical knowledge and experience in providing direct patient care</span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>The <strong>Senior Account Manager</strong> will be responsible for leading and directing sales activities for existing channel partners and direct key Accounts/EPCs.</span></p><br><br> <p><span>The Account manager will report to the Regional Sales Manager and should be in Abu Dhabi.</span></p><br><br> <p><span>This role is the primary customer interface responsible for the development of new business and new relationships in pursuit of growth for Honeywell business within existing/new channel partners and direct accounts/EPCs. The role disseminates key messages, initiatives, and information on the value Honeywell brings to assigned customers, opportunities.</span></p><br><br><br>Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.<br>Responsibilities:<br><ul><li><span>Develop and sustain long term customer relationships; Establish these relationships while engaging customers at all levels including senior levels of the customer organization; Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions to match</span></li></ul><br><ul><li><span>Manages the day to day and strategic: maintaining a balanced approach to superior customer service and strategic account planning; monthly results and long term account goals; Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the customer’s ambassador , “trusted advisor” and advocate; Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc.</span></li></ul><br><ul><li><span>Working internally with Estimation, Sourcing, Marketing etc. to deliver competitive & added value proposals.</span></li></ul><br><ul><li><span>Collaborates, as needed, with other HPS regional sales team in the region to ensure that customers’ and Honeywell’s needs are served in a cohesive and effective manner.</span></li></ul><br><ul><li><span>Industrial customers in the process industries including, technical buyers, economic buyers, and relationship buyers. Customers at all levels in an organization including executive level decision makers up to site lvl. Typically manages 4-8 large customer accounts with large growth potential.</span></li></ul><br><ul><li><span>Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner; Guides and leverages management and executive sponsor interactions with the customer; Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell</span></li></ul><br><br>Qualifications:<br><p><span><b>We Value:</b></span></p><br><br><ul><li><span>Educated to a minimum of University Degree level or equivalent. 4 plus years or relevant experience in Business Development selling to large Oil & Gas Customers/EPCs/channel partners. Effective track records closing deals on large opportunities (>250K$) </span></li></ul><br><ul><li><span>Min 3-year experience in selling system automation solution in Oil & Gas sector, additional experiences selling other automation products such as ICSS, PLCs highly appreciated. Field instrumentation background is a +. Sales experience in other vertical market is a +</span></li></ul><br><br><ul><li><span>Fluent in English, as per geography any additional idiom will be a clear plus.</span></li></ul><br><ul><li><span>Highly collaborative, results driven, self-aware, must be able to work in a dispersed team as well be an independent self-starter.</span></li></ul><br><ul><li><span>Strong Soft skills and ready to work in Matrix organization and deliver results. Must be able to travel up to 50%. Compelling presentation and communication skills. </span></li></ul><br><p><span><b>We Offer:</b></span></p><br><br><ul><li><span>A culture that fosters inclusion, diversity, and innovation in an international work environment</span></li></ul><br><ul><li><span>Market specific training and ongoing personal development.</span></li></ul><br><ul><li><span>Experienced leaders to support your professional development.</span></li></ul><p><span><i><b>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></i></span></p><br><p><span><i><b>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</b></i></span></p><br><br><br> </div>
<ul><li><p>Supervise and coordinate day-to-day civil construction activities at project sites.</p></li><li><p>Review civil drawings, specifications, BOQs, method statements, and project requirements before commencement of work.</p></li><li><p>Ensure construction activities are executed in accordance with approved drawings, specifications, method statements, and project schedules.</p></li><li><p>Supervise excavation, earthworks, backfilling, compaction, foundations, concrete works, reinforcement, formwork, masonry, structural works, roads, drainage, utilities, and finishing works.</p></li><li><p>Coordinate with surveyors for setting out, levels, alignments, dimensions, and verification of completed works.</p></li><li><p>Monitor manpower, materials, equipment, and subcontractor resources to ensure efficient site execution.</p></li><li><p>Coordinate with consultants, clients, subcontractors, suppliers, QA/QC, HSE, MEP, structural, and other project teams.</p></li><li><p>Review shop drawings, technical submissions, material submittals, and construction details.</p></li><li><p>Raise and respond to RFIs, technical queries, site instructions, and design clarifications.</p></li><li><p>Monitor daily and weekly progress against approved project schedules and report delays or site constraints.</p></li><li><p>Prepare daily site reports, progress updates, quantity measurements, and construction records.</p></li><li><p>Ensure correct setting out and execution of foundations, structural elements, levels, dimensions, and embedments.</p></li><li><p>Monitor concrete works including reinforcement, formwork, pre-pour inspections, concrete placement, vibration, finishing, and curing.</p></li><li><p>Ensure earthworks, excavation, backfilling, and compaction are carried out as per approved specifications and testing requirements.</p></li><li><p>Coordinate with QA/QC teams for inspections, testing, material approvals, and closure of NCRs and observations.</p></li><li><p>Ensure all construction materials comply with approved specifications and are properly stored and protected.</p></li><li><p>Monitor subcontractor performance and ensure compliance with approved drawings, work methods, quality requirements, and schedules.</p></li><li><p>Coordinate with procurement and stores teams to ensure timely availability of construction materials.</p></li><li><p>Assist in monitoring project quantities, material consumption, productivity, and construction costs.</p></li><li><p>Identify construction issues, technical constraints, and potential delays and coordinate corrective actions.</p></li><li><p>Ensure implementation of project HSE procedures, risk assessments, toolbox talks, permit requirements, and safe working practices.</p></li><li><p>Maintain good housekeeping and safe access throughout the work areas.</p></li><li><p>Participate in site meetings, coordination meetings, progress reviews, and technical discussions.</p></li><li><p>Support testing, inspection, snagging, rectification, completion, and handover activities.</p></li><li><p>Verify completed works and assist in preparation of as-built drawings and final project documentation.</p></li><li><p>Coordinate with MEP and other disciplines to ensure proper interfaces and avoid clashes during construction.</p></li><li><p>Provide technical guidance to supervisors, foremen, and site teams.</p></li><li><p>Support the Project Manager/Senior Engineer in planning, execution, monitoring, and reporting of project activities.</p></li><li><p>Ensure compliance with UAE construction standards, authority requirements, and applicable international codes.</p></li><li><p>Perform other engineering and project-related duties assigned by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of civil engineering and construction practices.</p></li><li><p>Good understanding of excavation, earthworks, foundations, concrete, reinforcement, formwork, structural works, roads, drainage, and finishing.</p></li><li><p>Ability to read and interpret civil drawings, specifications, BOQs, and technical documents.</p></li><li><p>Good knowledge of construction methods, materials, surveying, and site execution.</p></li><li><p>Strong site supervision and subcontractor coordination skills.</p></li><li><p>Good understanding of QA/QC procedures and construction quality standards.</p></li><li><p>Strong awareness of HSE requirements and safe construction practices.</p></li><li><p>Good project planning, coordination, and progress-monitoring skills.</p></li><li><p>Strong problem-solving and decision-making abilities.</p></li><li><p>Good communication and stakeholder-management skills.</p></li><li><p>Proficiency in AutoCAD and MS Office.</p></li><li><p>Familiarity with Primavera P6/MS Project will be an advantage.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in <strong>Civil Engineering</strong> from a recognized university.</p></li><li><p><strong>5–8 years of relevant experience</strong> in civil construction, infrastructure, engineering, industrial, building, or EPC projects.</p></li><li><p>Proven experience in supervising and coordinating civil construction activities.</p></li><li><p>Experience working with consultants, clients, subcontractors, suppliers, and multidisciplinary project teams.</p></li><li><p>UAE/GCC experience is preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> will be an advantage.</p></li><li><p>Knowledge of UAE authority requirements and local construction practices will be preferred.</p></li><li><p>Relevant professional engineering certification will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely execution of civil construction activities.</p></li><li><p>Compliance with approved drawings, specifications, and project schedules.</p></li><li><p>Quality of workmanship and timely closure of defects/NCRs.</p></li><li><p>Effective management of manpower, materials, equipment, and subcontractors.</p></li><li><p>Accurate progress reporting and quantity tracking.</p></li><li><p>Compliance with HSE requirements.</p></li><li><p>Effective coordination with MEP and other disciplines.</p></li><li><p>Successful completion, snagging, and handover of civil works.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
<ul><li><p>Lead and manage electrical construction activities for power infrastructure projects, including substations, transformers, switchgear, transmission and associated electrical systems.</p></li><li><p>Plan, coordinate, and supervise electrical installation activities in accordance with approved drawings, specifications, method statements, ITPs, project schedules, and contractual requirements.</p></li><li><p>Manage electrical site teams, engineers, supervisors, technicians, subcontractors, and specialist vendors.</p></li><li><p>Coordinate with construction, civil, engineering, planning, procurement, QA/QC, HSE, testing and commissioning teams to ensure smooth project execution.</p></li><li><p>Review electrical drawings, single-line diagrams, cable schedules, equipment layouts, specifications, method statements, and technical submissions before commencement of works.</p></li><li><p>Ensure proper installation, termination, testing, and commissioning of electrical equipment and systems.</p></li><li><p>Monitor project progress against approved schedules and implement corrective and recovery actions where required.</p></li><li><p>Ensure availability and efficient utilization of manpower, materials, tools, equipment, and other resources required for electrical works.</p></li><li><p>Coordinate procurement, inspection, delivery, storage, and installation of electrical equipment and materials.</p></li><li><p>Supervise installation of transformers, switchgear, GIS/AIS equipment, protection systems, control panels, cables, earthing systems, lighting, auxiliary systems, and related electrical infrastructure.</p></li><li><p>Coordinate with testing and commissioning teams for pre-commissioning checks, functional testing, protection testing, energization, and handover activities.</p></li><li><p>Ensure electrical works comply with approved designs, project specifications, UAE authority requirements, applicable standards, and client requirements.</p></li><li><p>Coordinate with clients, consultants, utility authorities, and other stakeholders for inspections, approvals, technical clarifications, and resolution of site issues.</p></li><li><p>Review and approve subcontractor work plans, method statements, shop drawings, inspection requests, and technical documentation as applicable.</p></li><li><p>Monitor subcontractor performance, productivity, workmanship, resource deployment, and compliance with project requirements.</p></li><li><p>Ensure all electrical activities are executed in accordance with approved HSE procedures, risk assessments, and safe working practices.</p></li><li><p>Identify technical, construction, procurement, and interface risks and implement appropriate mitigation measures.</p></li><li><p>Conduct regular site inspections to verify progress, quality, installation practices, and compliance with approved requirements.</p></li><li><p>Coordinate resolution of RFIs, technical queries, non-conformances, design changes, and site coordination issues.</p></li><li><p>Monitor electrical quantities, variations, additional works, and material consumption and support the commercial team in contractual matters.</p></li><li><p>Prepare and review daily, weekly, and monthly progress reports and provide updates to project management.</p></li><li><p>Ensure completion of testing, commissioning, snagging, as-built documentation, O&M manuals, and final handover requirements.</p></li><li><p>Drive continuous improvement, productivity, cost control, and timely completion of electrical works.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering; a relevant postgraduate qualification or professional certification will be an advantage.</p></li><li><p>Typically 10–15 years of relevant experience in electrical construction and project execution, preferably within power transmission, substations, or major EPC projects.</p></li><li><p>Strong hands-on experience in substation and transformer projects is highly preferred.</p></li><li><p>Experience in electrical installation, testing, commissioning, energization, and handover of power infrastructure projects.</p></li><li><p>Strong knowledge of HV/EHV electrical systems, transformers, switchgear, protection and control systems, cables, earthing, and auxiliary systems.</p></li><li><p>Experience in managing electrical subcontractors, site teams, vendors, and multidisciplinary project interfaces.</p></li><li><p>Knowledge of construction planning, project schedules, resource management, QA/QC, HSE, and project documentation.</p></li><li><p>Ability to interpret electrical drawings, SLDs, equipment layouts, cable schedules, specifications, and technical documents.</p></li><li><p>Knowledge of applicable IEC standards, UAE regulations, utility requirements, and electrical safety practices.</p></li><li><p>UAE/GCC experience and exposure to utility approvals such as DEWA, TRANSCO/TAQA, or equivalent authorities will be an advantage.</p></li><li><p>Strong leadership, communication, coordination, negotiation, and problem-solving skills.</p></li><li><p>Proficiency in MS Office and relevant project planning/documentation tools.</p></li><li><p>Ability to manage multiple priorities and deliver electrical works within required timelines, quality standards, safety requirements, and budgets.</p></li></ul><p>Preferred Experience</p><ul><li><p>Extra-high-voltage/high-voltage substation construction experience.</p></li><li><p>Experience with transformers, GIS/AIS switchgear, protection and control, SCADA, electrical testing, and commissioning.</p></li><li><p>Experience with major EPC contractors, utilities, transmission/distribution projects, or large-scale power infrastructure.</p></li><li><p>Experience handling client/consultant inspections, authority approvals, energization, and final project handover.</p></li><li><p>UAE/GCC project experience with relevant utility and authority approvals is highly desirable.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
<p>Project Engineering & Execution</p><ul><li><p>Manage engineering and site execution activities for power infrastructure projects.</p></li><li><p>Review drawings, specifications, BOQs, method statements, and technical requirements.</p></li><li><p>Coordinate with project teams, consultants, clients, subcontractors, and vendors.</p></li><li><p>Monitor project progress, resources, milestones, and site readiness.</p></li><li><p>Identify and resolve technical, quality, and execution issues.</p></li><li><p>Support inspections, handover, as-built documentation, and snag closure.</p></li></ul><p>Civil Engineering & Projects</p><ul><li><p>Supervise civil works for substations and power infrastructure.</p></li><li><p>Review drawings, specifications, BOQs, and construction methodologies.</p></li><li><p>Coordinate foundations, cable trenches, duct banks, buildings, roads, drainage, and structural works.</p></li><li><p>Ensure execution complies with approved drawings, specifications, quality, and safety standards.</p></li><li><p>Coordinate with surveyors, subcontractors, consultants, and electrical teams.</p></li></ul><p>Civil & Electrical Design</p><ul><li><p>Review and coordinate civil and electrical designs for power projects.</p></li><li><p>Review layouts, calculations, SLDs, cable schedules, earthing, protection, and auxiliary systems.</p></li><li><p>Coordinate designs with civil, structural, MEP, SCADA, and telecom disciplines.</p></li><li><p>Review vendor drawings and technical submittals.</p></li><li><p>Ensure compliance with project specifications, IEC/IEEE, and utility requirements.</p></li><li><p>Support design revisions, technical clarifications, and as-built documentation.</p></li></ul><p>MEP Engineering</p><ul><li><p>Coordinate MEP works for substations and associated facilities.</p></li><li><p>Review HVAC, plumbing, firefighting, ventilation, drainage, and auxiliary systems.</p></li><li><p>Review shop drawings, material submittals, and method statements.</p></li><li><p>Monitor installation, testing, commissioning, and handover of MEP systems.</p></li></ul><p>Planning & Project Controls</p><ul><li><p>Develop and maintain project, engineering, procurement, and construction schedules.</p></li><li><p>Monitor progress against baseline and key milestones.</p></li><li><p>Prepare look-ahead schedules and identify critical activities and delays.</p></li><li><p>Track manpower, productivity, materials, and resources.</p></li><li><p>Prepare progress reports and support recovery planning and project controls.</p></li></ul><p>HSE</p><ul><li><p>Ensure compliance with project, client, UAE, and utility HSE requirements.</p></li><li><p>Conduct site inspections, audits, risk assessments, and safety reviews.</p></li><li><p>Ensure implementation of HSE plans, method statements, and permit-to-work procedures.</p></li><li><p>Investigate incidents and ensure closure of HSE observations.</p></li><li><p>Promote safe working practices and environmental compliance.</p></li></ul><p>QA/QC – Civil & Electrical</p><ul><li><p>Implement Quality Plans, ITPs, procedures, and inspection requirements.</p></li><li><p>Review inspection requests, material approvals, and quality documentation.</p></li><li><p>Monitor civil and electrical works for compliance with approved standards.</p></li><li><p>Coordinate inspections with clients, consultants, and authorities.</p></li><li><p>Manage NCRs, corrective actions, testing records, and project quality documentation.</p></li></ul><p>Testing & Commissioning</p><ul><li><p>Plan and coordinate testing and commissioning of electrical and substation systems.</p></li><li><p>Review testing procedures, commissioning plans, and schedules.</p></li><li><p>Coordinate with vendors, manufacturers, consultants, clients, and testing teams.</p></li><li><p>Supervise testing of transformers, switchgear, GIS, protection, control, cables, and earthing systems.</p></li><li><p>Ensure completion of test reports, commissioning records, snag closure, and handover.</p></li></ul><p>Stakeholder & Team Management</p><ul><li><p>Coordinate with project managers, engineers, consultants, clients, authorities, subcontractors, and vendors.</p></li><li><p>Lead and mentor engineers, supervisors, technicians, and site teams.</p></li><li><p>Conduct coordination meetings and monitor action items.</p></li><li><p>Manage resources and provide regular project updates.</p></li><li><p>Ensure timely resolution of technical and project-related issues.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications</p><ul><li><p>Bachelor's Degree in Civil, Electrical, Mechanical, HSE, or related Engineering discipline, depending on the specialization.</p></li><li><p>Relevant professional certifications will be an advantage.</p></li><li><p>For HSE roles, <strong>NEBOSH IGC</strong> and relevant UAE/utility HSE approvals are preferred.</p></li><li><p>For specialized electrical roles, relevant utility approvals and substation experience are preferred.</p></li></ul><p>Experience</p><ul><li><p>Typically <strong>7–12+ years of relevant engineering experience</strong>, depending on specialization.</p></li><li><p>Strong experience in <strong>power transmission, substations, EHV/HV electrical infrastructure, EPC, or large-scale infrastructure projects</strong>.</p></li><li><p>Relevant UAE/GCC experience is highly preferred.</p></li><li><p>Experience with <strong>DEWA, TRANSCO, or similar UAE utility projects</strong> will be an advantage.</p></li><li><p>Proven experience working with consultants, contractors, vendors, and utility authorities.</p></li><li><p>Candidates should demonstrate strong technical knowledge within their respective specialization.</p></li></ul><p>Technical Skills</p><ul><li><p>Power infrastructure and substation project knowledge</p></li><li><p>Engineering design and technical drawing review</p></li><li><p>Project execution and site coordination</p></li><li><p>Planning and scheduling</p></li><li><p>QA/QC and inspection procedures</p></li><li><p>HSE management and risk assessment</p></li><li><p>Testing and commissioning</p></li><li><p>Material and technical submittal review</p></li><li><p>Technical documentation and reporting</p></li><li><p>MS Office and relevant engineering/project-management software</p></li><li><p>Knowledge of applicable IEC, IEEE, ISO, UAE and utility standards</p></li></ul><p>Key Competencies</p><ul><li><p>Technical Leadership</p></li><li><p>Project Execution</p></li><li><p>Engineering & Design Coordination</p></li><li><p>Planning & Scheduling</p></li><li><p>Quality Management</p></li><li><p>HSE Management</p></li><li><p>Testing & Commissioning</p></li><li><p>Problem Solving</p></li><li><p>Stakeholder Management</p></li><li><p>Team Leadership</p></li><li><p>Decision Making</p></li><li><p>Communication & Coordination</p></li></ul></li></ul><br><br><p><strong>Interview Details</strong></p><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
<p><strong>Role Summary</strong></p><p>We are seeking a motivated and technically skilled <strong>Information Security Associate</strong> to join our cybersecurity team. The role is suitable for an early to mid-career information security professional with hands-on experience in security testing, vulnerability assessment, and security operations, along with an interest in Governance, Risk & Compliance (GRC).</p><br><p>The successful candidate will support the organization's information security posture through vulnerability assessments, penetration testing, threat analysis, security monitoring, risk assessments, and compliance activities. The role will also contribute to <strong>ISO 27001, data privacy, and information security governance</strong> initiatives.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Technical Security Operations</strong></p><ul><li><p>Conduct vulnerability assessments and support VAPT activities across networks, applications, systems, mobile applications, and cloud environments.</p></li><li><p>Identify, validate, prioritize, and report security vulnerabilities and misconfigurations.</p></li><li><p>Support penetration testing and security assessment activities using appropriate tools and methodologies.</p></li><li><p>Participate in red team, blue team, tabletop exercises, security simulations, and cyber resilience assessments.</p></li><li><p>Analyze security events, indicators of compromise, and attack techniques to identify potential security risks.</p></li><li><p>Support remediation activities by coordinating with infrastructure, application, and business teams.</p></li><li><p>Conduct security reviews of applications, systems, infrastructure, and technology implementations.</p></li><li><p>Assist with threat modelling and security risk assessments for new projects and technology deployments.</p></li><li><p>Investigate network-related security issues, including DNS activity, suspicious communications, and traffic anomalies.</p></li><li><p>Support security monitoring, incident analysis, and root cause investigations when required.</p></li><li><p>Maintain security testing methodologies, procedures, and technical documentation.</p><br></li></ul><p><strong>Governance, Risk & Compliance</strong></p><ul><li><p>Support the implementation and maintenance of information security policies, standards, and procedures.</p></li><li><p>Assist with information security risk assessments, risk treatment, and risk tracking.</p></li><li><p>Contribute to ISO 27001 compliance and continuous improvement initiatives.</p></li><li><p>Support internal and external audits, compliance reviews, and evidence collection.</p></li><li><p>Assist in maintaining security controls aligned with regulatory and organizational requirements.</p></li><li><p>Support privacy and data protection assessments, including PDPA and other applicable requirements.</p></li><li><p>Track security findings, corrective actions, and compliance remediation activities.</p></li><li><p>Contribute to security awareness, governance documentation, and information security communications.</p><br></li></ul><p><strong>Documentation & Reporting</strong></p><ul><li><p>Prepare and maintain vulnerability assessment, penetration testing, risk assessment, and security review reports.</p></li><li><p>Maintain risk registers, security findings, remediation trackers, and compliance records.</p></li><li><p>Ensure accurate and consistent documentation of security activities and control validation.</p></li><li><p>Communicate technical security findings clearly to both technical and non-technical stakeholders.</p></li><li><p>Contribute to continuous improvement of information security processes and procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in <strong>Cybersecurity, Information Security, Computer Science, Information Technology, Network Engineering</strong>, or a related discipline.</p></li></ul><p><strong>Experience</strong></p><ul><li><p><strong>2–5 years of relevant experience</strong> in information security, cybersecurity operations, vulnerability management, security assessment, or related areas.</p></li><li><p>Hands-on experience in <strong>Vulnerability Assessment and Penetration Testing (VAPT)</strong>.</p></li><li><p>Experience identifying and evaluating vulnerabilities across infrastructure, applications, mobile applications, and network environments.</p></li><li><p>Exposure to security assessment methodologies and common cybersecurity attack techniques.</p></li><li><p>Working knowledge of security frameworks, risk management, and GRC principles.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Vulnerability management and remediation processes.</p></li><li><p>Penetration testing tools and security assessment methodologies.</p></li><li><p>Network security fundamentals, including TCP/IP, DNS, routing, switching, and firewalls.</p></li><li><p>Understanding of common web application and infrastructure vulnerabilities.</p></li><li><p>Ability to analyse technical security findings and assess associated business risks.</p></li><li><p>Basic knowledge of SIEM and security monitoring technologies.</p></li><li><p>Working knowledge of <strong>ISO 27001 controls and Information Security Management Systems (ISMS)</strong>.</p></li><li><p>Understanding of data protection and privacy requirements, including <strong>PDPA</strong> and related regulations.</p></li><li><p>Basic understanding of cloud security concepts and cloud environments.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience participating in red team, blue team, tabletop, or adversary simulation exercises.</p></li><li><p>Hands-on experience with network traffic analysis and DNS security investigations.</p></li><li><p>Experience with SIEM platforms and security monitoring tools.</p></li><li><p>Exposure to cloud security technologies and environments.</p></li><li><p>Experience supporting ISO 27001 audits, risk assessments, or compliance programs.</p></li><li><p>Knowledge of additional cybersecurity, risk, compliance, or privacy frameworks.</p></li><li><p>Relevant professional certifications such as <strong>CEH, Security+, ISO 27001, OSCP, or equivalent</strong> would be an advantage.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Attention to detail and strong documentation skills.</p></li><li><p>Strong technical curiosity and willingness to learn.</p></li><li><p>Ability to work collaboratively with technical and business stakeholders.</p></li><li><p>Ability to translate technical security findings into business risks.</p></li><li><p>Strong written and verbal communication skills.</p></li><li><p>Process-oriented and organized approach to security activities.</p></li></ul>
<p><strong><u>Medical Insurance:</u></strong></p><ul><li><p>Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.</p></li><li><p>To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.</p></li><li><p>Review patient medical records</p></li><li><p>Communicating with medical billing specialists to ensure treatment codes are accurately received</p></li><li><p>Submission of claims</p></li><li><p>Taking timely approval of investigations/ procedures.</p></li></ul><br><p><strong><u>Medical Invoicing:</u></strong></p><ul><li><p>Invoicing the services as per the agreed prices.</p></li></ul><ul><li><p>Receiving patient treatment codes to use in assembling reimbursement claims</p></li><li><p>Make sure CPT codes are accurate as per service</p></li><li><p>Billing patients for medical services</p></li><li><p>Enter patient information into computer files, and possibly also in paper records</p></li><li><p>Organize, manage, and sort paperwork (including patients’ charts)</p></li><li><p>Continue to enter data as patients are subjected to diagnostic tests and receive treatments</p></li><li><p>Prepare and mail billing statements</p></li><li><p>Resolve conflicts regarding payments and reimbursements</p></li><li><p>Investigate and report instances of insurance fraud</p></li><li><p>Provide information and prepare documents for legal inquiries and litigation</p></li><li><p>Ensure the confidentiality of patients’ personal information</p></li><li><p>Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail</p></li></ul><br><p><strong><u>Customer Service:</u></strong></p><ul><li><p>Provides a high level of customer service to the patients.</p></li><li><p>Interacts with client with professional and personal manner.</p></li><li><p>Responds to questions according to regulatory protocols.</p></li><li><p>Guides flow of clinic traffic and directs clients to open station.</p></li><li><p>Maintains client schedule at clinics that have pre-scheduled appointment times.</p></li><li><p>Assists in accurate and legible documentation of clinic forms.</p></li><li><p>Assures every client is signed in and has completed clinic paperwork.</p></li><li><p>Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services.</p></li><li><p>Communicates effectively with client regarding the information that is needed.</p></li><li><p>Responds to urgent customer needs in a timely and professional manner.</p></li><li><p>Makes recommendations and implements process improvements.</p></li><li><p>Participates in fostering a safe workplace.</p></li><li><p>Participates in employee job safety analysis to eliminate hazards and prevent accidents.</p></li></ul><br><p><strong><u>Cash Handling:</u></strong></p><ul><li><p>Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions.</p></li><li><p>Receives and reconciles cash, checks or credit card for payment and issues receipts as required</p></li><li><p>Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit</p></li><li><p>Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system</p></li><li><p>Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found</p></li><li><p>Transfer income activities to the financial system on a daily basis</p></li><li><p>Create daily, weekly, and monthly reports from clinic financial data</p></li><li><p>Obtains valid authorization for all credit card payments</p></li><li><p>In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds</p></li><li><p>If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system</p></li><li><p>Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures</p></li><li><p>Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers</p></li><li><p>Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels.</p></li><li><p>Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 2 experience in a similar role.</p></li></ul><ul><li><p>Graduate Degree in any stream.</p></li><li><p>Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing.</p></li><li><p>Fluency in English (speak, read and write).</p></li><li><p>Arabic speaking skills will be an added advantage.</p></li><li><p>Excellent Computer Literacy skills is required.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Code:</strong> 010/001/518<br><strong>Industry:</strong> Steel Manufacturing / Oil & Gas Fabrication<br><br>Our client is seeking an experienced <strong>QA/QC Documentation</strong> professional to control and maintain quality documentation for <strong>miter bend and fittings manufacturing projects</strong>. The role involves coordinating with QC Engineers, Production, Engineering, Planning, Client, and TPIA for the collection, review, submission, approval, and traceability of quality documents.<br>The successful candidate will be responsible for ensuring timely, accurate, and complete QA/QC documentation submissions, maintaining document traceability, and expediting Client/TPIA approvals so that manufacturing, inspection, product release, and project milestones are not delayed due to documentation.<br>This QA/QC Documentation Job in Dubai requires relevant experience in QA/QC documentation, document control, or oil & gas fabrication projects, along with strong knowledge of quality records, inspection documentation, document registers, transmittals, and electronic document-control systems.<br><br><ul><li>Control and maintain QA/QC documentation for <strong>miter bend and fittings manufacturing projects</strong>.</li><li>Coordinate with QC Engineers, Production, Engineering, Planning, Client, and TPIA for the collection, review, and submission of quality documents.</li><li>Review documents for completeness, correct revision, traceability, signatures, inspection status, and compliance with approved formats before submission.</li><li>Prepare and maintain document registers, inspection registers, test registers, NCR registers, punch lists, and submission trackers.</li><li>Prepare and expedite <strong>Inspection Requests (IRs), inspection notifications, and related documentation</strong> for Client/TPIA submission.</li><li>Follow up with QC Engineers and concerned departments for pending inspection reports, NDT reports, test certificates, MTCs, calibration certificates, and other required quality records.</li><li>Expedite the compilation and submission of <strong>Manufacturing Record Books (MRB), Quality Dossiers, and final data books</strong>.</li><li>Maintain proper revision control and prevent unintended use of obsolete documents.</li><li>Ensure customer/project documents are handled confidentially and stored in the approved document-control system.</li><li>Monitor document submission status and highlight delays or missing documents to the Head – QA/QC.</li><li>Maintain soft and hard-copy records as required by the project and company procedures.</li><li>Coordinate with Client/TPIA regarding document comments, resubmissions, approvals, and document status.</li><li>Maintain an organized filing and retrieval system for all QA/QC records.</li><li>Check that inspection reports contain the required identification, date, inspection stage, acceptance criteria, signatures, and approvals.</li><li>Verify consistency of <strong>heat numbers, component numbers, weld numbers, drawing numbers, and inspection references</strong> across quality records.</li><li>Compile supporting documents, including <strong>MTCs, NDT reports, PWHT charts, hydrotest reports, dimensional reports, PMI/hardness reports, and calibration certificates</strong>, as applicable.</li><li>Prepare document transmittals and submission packages in accordance with project requirements.</li><li>Expedite responses to Client/TPIA comments and ensure revised documents are resubmitted within the agreed timeline.</li><li>Track approval, rejection, and resubmission status and maintain an updated document status report.</li><li>Coordinate daily with QC Engineers to ensure inspection documents are received promptly after completion of inspection.</li><li>Coordinate with Production and Engineering to obtain missing or corrected records required for submission.</li><li>Follow up with <strong>TPIA/NDT laboratories/subcontractors</strong> for pending reports and certificates.</li><li>Escalate overdue or critical documentation affecting product release, dispatch, or project milestones.</li><li>Support the preparation and timely closure of quality-document punch points.</li></ul><br><br><ul><li><strong>Diploma / Bachelor’s Degree; technical documentation experience preferred.</strong></li><li><strong>3–7 years of relevant experience.</strong></li><li>Relevant experience in <strong>QA/QC documentation, document control, or oil & gas fabrication projects</strong>.</li><li>Good knowledge of <strong>Microsoft Office, document registers, transmittals, and electronic document-control systems</strong>.</li><li>Ability to read and understand <strong>basic drawings, inspection reports, MTCs, NDT reports, and project quality documentation</strong>.</li><li>Good coordination, communication, follow-up, and document-tracking skills.</li><li>Ability to ensure timely, accurate, and complete QA/QC documentation submissions for miter bend and fittings projects.</li><li>Ability to maintain document traceability and expedite Client/TPIA approvals to prevent delays to manufacturing, inspection, and product release.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
<ul><li><p>Support the full procurement cycle for materials, finishes, FF&E, joinery items, and subcontracted services.
Ø Source suppliers, obtain quotations, prepare comparison sheets, and issue purchase orders.
Ø Coordinate with suppliers to ensure timely delivery of materials to sit.
Ø Maintain procurement logs, registers, and documentation.
Ø Assist the procurement engineer and project teams with material approvals and compliance checks.
Ø Review BOQs, material schedules, and basic drawings to identify procurement needs.
Ø Prepare and send RFQs to approve suppliers and subcontractors.
Ø Conduct basic market research to identify new suppliers and pricing trends.
Ø Maintain and update the approved vendor list.
Ø Collect quotations and prepare commercial comparison sheets.
Ø Verify technical compliance with support from the procurement engineer or design team.
Ø Negotiate pricing, delivery terms, and payment conditions within assigned limits.
Ø Prepare and issue purchase orders after obtaining required approval.
Ø Follow up with suppliers on order confirmation, production status, and delivery schedules.
Ø Coordinate with project managers, QS, and site teams regarding material requirements and delivery timelines.
Ø Communicate with suppliers regarding sample submissions, approvals, and delivery updates
Ø Liaise with logistics teams for transportation, customs clearance (if applicable), and site delivery arrangements.
Ø Track deliveries and update procurement logs regularly.
Ø Ensure materials arrive on time and are in good condition.
Ø Report shortages, damages, or discrepancies and coordinate replacements.
Ø Maintain delivery notes, invoices, and related documentation.
Ø Ensure materials are delivered on time and in good condition.
Ø Arrange material samples, mockups, and technical submissions for approval.
Ø Ensure all materials comply with project specifications and approved samples.
Ø Support supplier performance evaluations based on quality, delivery, and pricing.
Ø Maintain organized procurement files (RFQs, quotations, POs, delivery notes).
Ø Update procurement schedules and logs daily or weekly.
Ø Prepare weekly procurement status reports for management and project teams.
Ø Assist in preparing cost tracking sheets and budget updates.
Ø Recommend suppliers for approval to the procurement engineer or manager.
Ø Initiate procurement processes (RFQs, follow-ups, PO drafts).
Ø Issue purchase orders within approved financial thresholds.
Ø Select suppliers from the approved vendor list for RFQs.
Ø Coordinate directly with suppliers on delivery schedules and logistics
Ø Maintain and update supplier databases and procurement log.
Ø Recommend new suppliers for prequalification
Ø Escalate procurement delays, risks, or cost issues to the procurement engineer or manager</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or bachelor’s degree in engineering, business administration, supply chain management, procurement.
Ø 2–5 years of experience in procurement within interior fit-out, joinery, construction & FF & E.
Ø Proficiency in MS Office, especially Excel (comparison sheets, logs.
Ø Strong knowledge of UAE suppliers and market pricing.
Ø ERP/Procurement software proficiency (SAP, Oracle, Odoo, or similar).
Ø Basic understanding of fit-out materials (wood, joinery, gypsum, metal, glass, flooring, paints, FF&E).
Ø Ability to read and interpret BOQs, material schedules, and simple drawings.
Ø Supplier sourcing and quotation management for local and international vendors.
Ø Preparation of RFQs, comparison sheets, and purchase orders.
Ø Knowledge of procurement cycles (RFQ → Quotation → PO → Delivery).
Ø Understanding of UAE market pricing and common suppliers.
Ø Logistics coordination for deliveries, pickups, and follow-ups.
Ø Document control for procurement files, logs, and register.
Ø Basic cost awareness to support budget control and cost-saving initiatives.
Ø accuracy in quotations, POs, and documentation.
Ø ability to handle multiple procurement tasks simultaneously.
Ø clear coordination with suppliers and internal teams.
Ø supporting procurement engineers, QS, and project teams.
Ø handling delivery issues, shortages, or supplier delays.
Ø clear coordination with design, QS, project managers, and suppliers
Ø Strong analytical, communication, and coordination skills.
Ø transparency and fairness in supplier dealings.</p></li></ul>
<p>Registered Nurse-OPD.</p><ul><li>Assesses patients and observes responses to interventions; notifies physician accordingly and completes documentation in a timely manner</li><li>Performs tasks and duties within the scope of knowledge, skills and experience required for the job and as deemed competent. Verbalizes situations where competency level may not be adequate and seeks assistance</li><li>Prioritizes nursing care and identifies plans of care based on the individual needs of the patient</li><li>Initiates and performs a range of nursing measures based on patient needs relative to physical and mental comfort, positioning, hygiene, nutrition and hydration, elimination, skin integrity, and respiratory; documenting them as well as patient reaction to interventions</li><li>Administers and documents medications, infusions, narcotics and control drugs as per policy.</li><li>Provides nursing care, patient support, and patient/family teaching according to accepted Nursing standards, approved competencies, nursing policies and procedures.</li><li>Collaborates with physicians and other members of the healthcare team</li><li>Recognizes emergency situations and responds quickly to noticeable changes in a patient's condition by initiating appropriate nursing measures that may include BLS and mobilizing emergency response protocols and notifies physicians. Nurses assigned to the Code Blue team will perform duties according to Code Blue policy</li><li>Acts as part of a nursing care team by fulfilling own duties, seeking assistance when needed, willingly helping out others, guiding new staff, communicating effectively with physicians and allied health professionals, and working to maintain good interpersonal relations</li><li>Anticipates commonly understood untoward situations, sets priorities, and assesses ability to handle assignments. Exercises good judgment in handling issues, seeking assistance if needed</li><li>Assists in the provision of a safe patient and staff-working environment by being alert to safety issues and reports/documents on appropriate form, any hazards, unusual incidents, or unsafe conditions to the appropriate supervisor or department head and keeps own manager informed</li><li> Utilizes equipment, supplies and medications in a cost-effective, responsible manner and reports malfunction, loss or misuse to immediate supervisor</li><li>Responsible for on-going professional development through identifying own learning needs, seeking educational opportunities, using available audio-visual aids, reading materials, attending workshops, taking advantage of educational opportunities, remaining current on Nursing standards , and helping provide in-services to colleagues</li><li>Assists in the orientation of new staff by being a helpful colleague and, if assigned, assuming the preceptor role</li><li>Demonstrates respect for the cultural differences and actively seeks to improve knowledge about those differences and the implications for provision of care</li><li>When in-charge, adapts to changing work situations by adjusting staff assignment and/or seeking assistance through the Nursing Supervisor</li><li>Participates in Nursing Performance Improvement Programs. May be assigned as a member of the Patient</li><li>Safety Committee or as a Link Nurse</li><li>Prepares and explains procedures to patients; assembles required equipment, supplies and instruments;</li><li>then assists physicians with a variety of approved procedures</li><li>“Floats” to other areas in the hospital as required and skill competency level dictates.</li><li>Communicates pertinent information following the chain of command</li><li>Supports financial and revenue requirements of the hospital by accurately providing supporting documentation in a timely manner to facilitate insurance claims.</li><li>Participates in collection of data for statistical and communication reports</li><li>Performs any other tasks and duties appropriate to his/her realm of knowledge, skills and experience as required by the employer for example assuming the role of team leader for a shift.</li><li>Documentation of patient information, assessment and medication administration in patient’s EMR</li><li>Participate in departmental quality improvement and patient safety programs.</li><li>Attend planned in house quality improvements & patient safety trainings..</li><li>Understand, comply and participate in hospital wide Quality, Risk management, safety, infection prevention program</li><li>Understand and fully comply with Regulatory and accreditation bodies requirements</li><li>Report any Occurrence Variance in during duty timings.</li><li>Any other work assigned by In Charge/HOD</li></ul><p><strong><u>Skills,Experience and Education</u></strong></p><p><strong style=\
International Tax Advisory - Consultant / Senior Consultant - Dubai, United Arab Emirates (FY27)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job description</b></p><br> <p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>We have an exciting opportunity to join our International Tax & Transaction Services (ITTS) practice as a <b>Senior Consultant</b> where you will have the chance to advise various clients on the regional and international tax implications of their operations in line with the relevant tax codes and jurisdictions. This is an advisory-focused role that specializes in international tax matters such as (but not limited to): permanent establishment, double taxation, cross-border treaties, tax structuring, corporate tax impact assessments, withholding tax, and any other relevant matters.</p><br> <p><b>Your key responsibilities</b></p><br> <p>You will spend your time assisting with the successful delivery of technically complex and demanding international tax engagements, ensuring technical and practical excellence to maximize client service quality.</p><br> <p>As part of a global entity, you can also expect to manage leads and opportunities from other areas of the tax practice and the wider EY network and help them do the same.</p><br> <p>Moreover, you will be a core contributor to the development of the practice through initiatives such as delivering internal training, developing precedents, sharing knowhow, participating in team and firm events, giving internal and external presentations, and producing expert articles for publications.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>We are looking for someone with a client-driven approach to work, strong commercial and strategic awareness, excellent communication skills, and the ability to motivate and encourage project teams.</p><br> <p>You will also need to have strong technical knowledge and subject matter expertise on the various topics related to international tax in addition to a keen understanding of the tax laws and codes of the jurisdictions you are expected to work with.</p><br> <p><b>Qualifications & Experience</b></p><br> <ul><li>A relevant Bachelor’s degree focused on Tax, Economics, Accounting, or Finance, or related area.</li><li>4 years or more of relevant, client-facing international tax advisory experience.</li><li>Broad exposure to international taxation with focus on inbound and outbound investments.</li><li>Strong organizational, project management, analytical and verbal/written communication skills</li><li>Experience of managing a team and/or mentoring and developing more junior team members</li></ul> <p><b>Ideally, you’ll also have</b></p><br> <ul><li>An approved professional qualification such as ADIT, ATT, ACCA, CPA, CA, or LLB. Alternatively, a relevant Masters’ degree is also acceptable.</li><li>Advanced knowledge or specialization in a particular area of international tax.</li><li>Fluency in Arabic, both written and spoken.</li></ul> <p><b>What we look for</b></p><br> <p>We are interested in aspiring legal professionals with an enthusiastic, flexible, and positive approach to work and challenges who are interested in building their career within a rapidly developing, fast-paced environment.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY </b>| Building a better working world</p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><strong>Job Role:</strong></span></p><br> <p>The position will be responsible to lead end-to-end quality oversight for sterile pharmaceutical manufacturing, including batch certification and release, QMS compliance, investigations, CAPA, validation and product lifecycle management. </p><br> <p><span><strong>Job Responsibilities:</strong></span></p><br> <ul>
<li>
<p>To ensure end-to-end Quality Assurance oversight across pharmaceutical manufacturing sites, act as Qualified Person (QP) for batch certification and release, and lead product lifecycle management activities in compliance with cGMP, regulatory requirements, and company quality standards.</p><br>
</li>
<li>
<p>To ensure cGMP compliance in the related pharmaceutical manufacturing Plants by (Monitoring good documentation practices, correctness of batch documents, logbooks, labels etc., / gowning attire / cleanliness / compliance of environmental conditions of all classified area, all equipment’s are used in calibrated & qualified state, Adherence to: SOPs, manufacturing & packaging instructions etc., and all end-to-end activities in the manufacturing plants.</p><br>
</li>
<li>
<p>To review & approve Mfg. Operations related Deviations investigations & product quality related investigations (Deviations / Complaints / Recall etc) & ensuring timely completion of investigations, assessments in Ample logic.</p><br>
</li>
<li>
<p>To review & approve Mfg. Operations related Deviations investigations & product quality related investigations (Deviations / Complaints / Recall etc.,) & ensuring timely completion of investigations, assessments in Ample logic.</p><br>
</li>
<li>
<p>To review & approve CAPA of related Plants in Ample logic and its implementation.</p><br>
</li>
<li>
<p>To review & approve change control, its assessments related to products / plants in ample logic.</p><br>
</li>
<li>
<p>Perform site inspections regularly and monitor the self-inspections and GMP inspections CAPA compliance.</p><br>
</li>
<li>Responsible for implementing the Quality Improvement plan in the respective site and coordinating with CFTs to establish and spread the Quality Culture.</li>
<li>To approve BMR/BPR
<p><span><strong>Product Lifecycle Management Responsibilities</strong></span></p><br>
</li>
<li>
<p>Lead QA oversight across entire product lifecycle, including:</p><br>
<p>• Technology transfer</p><br>
<p>• Process validation (PPQ)</p><br>
<p>• Commercial manufacturing</p><br>
<p>• Continued Process Verification (CPV)</p><br>
<p>• Product discontinuation</p><br>
<p>• Ensure effective execution and review of:</p><br>
<p>• Approving APQR / PQR trends</p><br>
<p>• Ongoing stability programs</p><br>
<p>• Lifecycle risk assessments</p><br>
<p>• Drive continuous improvement initiatives based on lifecycle data</p><br>
</li>
</ul> <ul>
<li>Review of all technical department SOPs for adequacy of procedure contents; Risk Assessment, other GMP documents for quality aspects.</li>
<li>Identifies, develops, and trains successors for the role, if needed, and coaches’ others in his/her area of expertise, ensuring other functions (e.g. operations) have enough product knowledge and understanding to execute their roles. Lead the batch document audit and retention sample checking, ensuring timely and compliant execution as per approved procedures.</li>
<li>Supervise the final checks of shipments before dispatch, ensuring all procedures are followed, including approvals of shipments under quarantine as per Sales/Tender department requirements.</li>
<li>Develop and deliver training programs to enhance team capabilities and knowledge of batch release, documentation, and compliance standards.</li>
<li>Ensure all batch release documentation and processes are audit-ready for both internal and external audits.</li>
<li>Make the final "Usage Decision" (UD) following a thorough review of the complete batch documentation.</li>
<li>Act as the primary contact for compliance-related communications, addressing discrepancies and collaborating with cross-functional teams.</li>
<li>Proactively address batch-related compliance issues, providing solutions to prevent recurrence.</li>
<li>Focus on achieving compliance and batch release goals with strong ownership and accountability.</li>
<li>Responsible for the QA Operations KPI adherence and timely reporting for the respective site</li>
<li>Effectively manage multiple batch release priorities in a fast-paced, dynamic environment.</li>
<li>Review of qualification and validation documents (Protocol, reports) Viz: Facility Qualification, Equipment Qualifications, Process Validation, and Cleaning Validation.</li>
<li>Review of Facility and Utility layouts for related Plants.</li>
<li>To ensure line clearance / line release activities SOP compliance.</li>
<li>Impart training to QA operations team on Quality & cGMP systems on continuous basis. To ensure compliance of in-process quality check activities according to SOP in production/ packaging departments in complying with cGMP principles and captures test results in batch records.</li>
<li>Maintain safe and healthy work environment by following standards, procedures and complying with regulations.</li>
<li>Any other responsibilities assigned by Quality Assurance Senior Manager/ Director.</li>
</ul> <p><span><strong>Qualification / Functional Knowledge:</strong></span></p><br> <p>• Bachelor of Pharmacy with Minimum 10+ years of experience in Quality assurance oversighting Sterile manufacturing Operations .<br>• Batch release Experience.<br>• Product Life cycle management Experience.<br>• Good Experience of the QMS system.<br>• Good Knowledge and command on cGXP.<br>• Risk Assessment knowledge.</p><br>
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<h2 class="h5">Job description</h2>
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<p><span><span><strong>Role Purpose:</strong></span></span></p><br><p><span><span>To ensure regulatory compliance for all aviation operations conducted within the Emirate of Dubai, including aerial events, UAS operations, pyrotechnics, laser shows, balloon launches, and temporary airspace activities. The role is responsible for processing aviation‑safety permits, verifying compliance with Executive Council Resolution No. (4) of 2017, supporting enforcement actions, and maintaining accurate operational‑safety records.</span></span></p><br><p><span><span>This position plays a vital role in safeguarding airspace integrity, ensuring adherence to aviation‑safety legislation, and supporting the Authority’s operational‑safety governance through accurate documentation, regulatory checks, and stakeholder coordination.</span></span></p><br><p><span><span><strong>Key Responsibilities/Duties:</strong></span></span></p><br><p><span><span><strong>1.</strong></span><span><strong>Aviation Safety Permit Review and Processing</strong></span></span><span><span>Review and process aviation safety permits for aerial events, UAS operations, pyrotechnics, laser shows, and balloon launches.</span></span></p><br><p><span><span><strong>2.</strong></span><span><strong>Compliance with Aviation Legislation and Executive Council Resolution</strong></span></span><span><span>Ensure compliance with Executive Council Resolution No. (4) of 2017 and relevant aviation safety legislation.</span></span></p><br><p><span><span><strong>3.</strong></span><span><strong>Operator Technical and Safety Verification</strong></span></span><span><span>Verify that operators meet all technical, operational, and safety performance requirements before permit issuance.</span></span></p><br><p><span><span><strong>4.</strong></span><span><strong>Validation of Safety and Operational Documentation</strong></span></span><span><span>Validate safety plans, risk assessment forms, and operational documentation submitted by operators.</span></span></p><br><p><span><span><strong>5.</strong></span><span><strong>Approval and NOC Compliance Assurance</strong></span></span><span><span>Ensure all required approvals, NOCs, and supporting documents are complete and compliant.</span></span></p><br><p><span><span><strong>6.</strong></span><span><strong>Regulatory Record Management</strong></span></span><span><span>Maintain accurate and up to date regulatory records.</span></span></p><br><p><span><span><strong>7.</strong></span><span><strong>Monitoring of Approved Operational Activities</strong></span></span><span><span>Monitor operational activities to ensure adherence to approved safety conditions.</span></span></p><br><p><span><span><strong>8.</strong></span><span><strong>Non-Compliance Identification and Escalation</strong></span></span><span><span>Identify non compliance cases and escalate them to senior specialists or management.</span></span></p><br><p><span><span><strong>9.</strong></span><span><strong>Enforcement Support and Evidence Documentation</strong></span></span><span><span>Support enforcement actions by preparing evidence based reports and documentation.</span></span></p><br><p><span><span><strong>10.</strong></span><span><strong>Incident and Violation Recording</strong></span></span><span><span>Record operational deviations, safety incidents, and regulatory violations.</span></span></p><br><p><span><span><strong>11.</strong></span><span><strong>Investigation Support and Root Cause Documentation</strong></span></span><span><span>Support preliminary investigations and provide documentation for root cause analysis.</span></span></p><br><p><span><span><strong>12.</strong></span><span><strong>Operations Room Coordination During Live Events</strong></span></span><span><span>Coordinate with the Operations Room during live events or operational alerts.</span></span></p><br><p><span><span><strong>13.</strong></span><span><strong>Aviation Database Maintenance and Compliance Tracking</strong></span></span><span><span>Maintain the aviation operations database, including permits, incident reports, and compliance records.</span></span></p><br><p><span><span><strong>14.</strong></span><span><strong>KPI and Safety Performance Monitoring</strong></span></span><span><span>Update KPIs, performance indicators, and operational safety metrics.</span></span></p><br><p><span><span><strong>15.</strong></span><span><strong>Data Analytics and Predictive Risk Support</strong></span></span><span><span>Provide data inputs to analytics teams for trend analysis and predictive risk modeling.</span></span></p><br><p><span><span><strong>16.</strong></span><span><strong>Regulatory Communication and Stakeholder Engagement</strong></span></span><span><span>Communicate regulatory requirements to event organizers, UAV operators, and aviation stakeholders.</span></span></p><br><p><span><span><strong>17.</strong></span><span><strong>Security Agency Coordination for Sensitive Operations</strong></span></span><span><span>Coordinate with security agencies for approvals related to pilots, trainees, and sensitive operations.</span></span></p><br><p><span><span><strong>18.</strong></span><span><strong>Federal and International Inspection Support</strong></span></span><span><span>Support federal and international inspections conducted by GCAA, ICAO, and other aviation bodies.</span></span></p><br><p><span><span><strong>19.</strong></span><span><strong>Regulatory Procedure and Guidance Development</strong></span></span><span><span>Contribute to the development of regulatory procedures, compliance checklists, and guidance materials.</span></span></p><br><p><span><span><strong>20.</strong></span><span><strong>Community Awareness and Safety Advocacy</strong></span></span><span><span>Participate in community awareness campaigns related to safe use of drones, pyrotechnics, and laser activities.</span></span></p><br><p><span><span><strong>21.</strong></span><span><strong>Digital Permitting and Workflow Enhancement</strong></span></span><span><span>Support the enhancement of digital permitting systems and operational safety workflows.</span></span></p><br><p><span><span><strong>22.</strong></span><span><strong>Other Duties:</strong></span></span><span><span>Performs other job-related duties as assigned by the </span><span>Executive Director or Director</span><span>.</span></span></p><br> <p><span><b><span><strong>Academic Qualifications:</strong></span></b></span></p><br><p><span><span>§</span></span><span><span>Bachelor’s degree </span></span><span><span>in aviation management, Airspace Regulation, Aviation Operations, Aeronautical Studies</span></span><span> <span>or related field.</span></span></p><br><p><span><span>§</span></span><span><span>Master’s degree </span><span>in Aviation Management, Airspace Regulation, Aviation Operations, Aeronautical Studies</span><span> or a related field is considered an advantage</span><span>.</span></span></p><br><p><span><b><span><strong>Certifications:</strong></span></b></span></p><br><p><span><span>§</span></span><span><span>Regulatory Compliance or Audit Certification (ISO 19011).</span></span></p><br><p><span><span>§</span></span><span><span>Safety Management Systems (SMS) Awareness Certification.</span></span></p><br><p><span><span>§</span></span><span><span>UAS Regulatory Training </span><i><span>(advantage)</span></i><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Aviation Permit & Licensing Training </span><i><span>(advantage)</span></i><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Emergency Response & Incident Reporting Training </span><i><span>(advantage)</span></i><span>.</span></span></p><br><p><span><b><span><strong>Professional Experience:</strong></span></b></span></p><br><p><span><span>§</span></span><span><span>Minimum 8 years of relevant experience </span><span>in aviation compliance, permitting, or regulatory operations roles </span><span>with a bachelor’s degree; or 6 years of relevant experience with a master’s degree.</span></span></p><br><p><span><span>§</span></span><span><span>Experience processing aviation‑safety permits and approvals.</span></span></p><br><p><span><span>§</span></span><span><span>Experience maintaining operational‑safety databases and compliance records.</span></span></p><br><p><span><span>§</span></span><span><span>Experience coordinating with security agencies, event organizers, and aviation stakeholders.</span></span></p><br><p><span><span>§</span></span><span><span>Experience supporting regulatory enforcement or safety investigations is preferred.</span></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>This role goes far beyond operating lighting systems.<br> The Lighting Designer will be responsible for creating captivating visual environments that enhance the architecture, landscaped gardens, public spaces, restaurant facades, walkways, and indoor venues throughout The Groves.<br> Through thoughtful lighting design, you will shape how guests experience the destination from day to night, creating memorable moments and elevating the atmosphere across every concept.<br> The ideal candidate will have experience designing lighting for theme parks, destination attractions, luxury resorts, entertainment districts, or immersive public environments , with a strong understanding of architectural, landscape, and experiential lighting.<br> You will combine technical expertise with artistic vision to ensure every lighting installation enhances both functionality and guest experience.<br> Responsibilities: Lighting Design & Creative Direction Develop and implement creative lighting concepts that enhance the identity of The Groves and each individual venue.<br> Design lighting schemes for building facades, landscaped gardens, water features, pathways, public gathering spaces, retail areas, and restaurant exteriors.<br> Create immersive lighting experiences that transform spaces throughout the day and night.<br> Design dynamic lighting scenes for seasonal activations, festivals, special events, and entertainment experiences.<br> Ensure lighting complements architectural features while creating visually striking guest environments.<br> Entertainment & Venue Lighting Design lighting concepts for live performances, entertainment shows, and restaurant experiences.<br> Program and oversee dynamic lighting sequences for performances and special events.<br> Work closely with entertainment, production, creative, and operations teams to deliver cohesive guest experiences.<br> Technical Management Oversee installation, commissioning, programming, and calibration of lighting systems.<br> Ensure lighting control systems are programmed for daily operations and scheduled activations.<br> Manage Avolites, architectural lighting controls, show lighting systems, and smart lighting technologies.<br> Review lighting layouts and ensure installations meet design intent.<br> Site Operations Conduct routine inspections of all indoor and outdoor lighting installations.<br> Monitor lighting quality, consistency, and performance across the destination.<br> Identify opportunities to improve lighting effects, energy efficiency, and operational performance.<br> Coordinate repairs, replacements, upgrades, and preventative maintenance.<br> Maintenance & Asset Management Develop preventative maintenance schedules for lighting equipment.<br> Maintain inventory of lighting fixtures, accessories, spare parts, cabling, and control equipment.<br> Report damaged or faulty equipment and coordinate timely replacement.<br> Ensure lighting assets remain in excellent working condition.<br> Repairing of fixtures and fittings Health & Safety Ensure all lighting installations comply with safety standards and electrical regulations.<br> Supervise safe installation practices during new projects and seasonal activations.<br> Maintain documentation relating to maintenance, inspections, and compliance.<br> Leadership & Collaboration Collaborate with architects, landscape designers, interior designers, project managers, and external consultants.<br> Support contractors during installation and commissioning phases.<br> Train and supervise lighting technicians where required.<br> Stay informed on emerging lighting technologies and recommend innovative solutions that enhance the guest experience.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Diploma or Bachelor's Degree in Lighting Design, Architectural Lighting, Theatre Production, Electrical Engineering, Entertainment Technology, or a related discipline.<br> 5–8+ years' experience in architectural or entertainment lighting design.<br> Previous experience within theme parks, destination attractions, luxury resorts, entertainment venues, public spaces, or hospitality developments is highly preferred.<br> Strong understanding of architectural, landscape, façade, and experiential lighting.<br> Experience with intelligent lighting systems, Avolites, show control systems, and architectural lighting controls.<br> Ability to interpret architectural drawings, lighting plans, and technical documentation.<br> Strong knowledge of lighting fixtures, optics, colour temperatures, beam angles, and control technologies.<br> Experience managing lighting installations from concept through execution.<br> Excellent creative vision combined with strong technical problem-solving abilities.<br> Strong communication and stakeholder management skills.<br></span> </div>
Job Description – Receptionist / Front Desk & Patient Experience Executive Organization: Eternell Clinic
Position: Receptionist / Front Desk & Patient Experience Executive
Department: Front Office & Patient Experience
Employment Type: Full-Time
Experience Required: Minimum 2+ Years
Joining: Immediate Joiner Preferred
Industry: Aesthetics | Beauty | Dermatology | Dental | Laser Services
Location: Dubai About Eternell Clinic Eternell Clinic is a premium Longevity & Regenerative Clinic with its extended service of aesthetics, beauty, dermatology, dental, laser, wellness, focused on delivering exceptional clinical outcomes along with a superior patient experience. We are looking for a professional, presentable, energetic, and patient-focused Receptionist / Front Desk & Patient Experience Executive who will be the first point of contact for patients visiting or contacting Eternell Clinic. The ideal candidate should have strong communication skills, excellent front-office etiquette, and experience handling patients in an aesthetic, dermatology, dental, beauty, laser, healthcare, or premium hospitality environment. Role Overview The Receptionist will be responsible for managing the complete front-desk experience, including:* Welcoming and assisting patients* Managing patient registrations* Appointment scheduling* Handling inbound calls* Making outbound follow-up calls* Coordinating with doctors and clinical teams* Managing patient waiting time* Supporting treatment and service enquiries* Collecting payments and coordinating billing* Maintaining patient records* Ensuring a premium patient experience throughout the clinic journey The candidate should be comfortable discussing Eternell Clinic's services across Aesthetics, Beauty, Dermatology, Dental, Skin, Hair, and Laser treatments and guiding interested patients toward appropriate consultations. Key Responsibilities Patient Welcoming & Front Desk Management* Warmly welcome every patient and visitor entering Eternell Clinic.* Create an excellent first impression reflecting the clinic's premium positioning.* Assist patients with registration, appointments, consultations, and general enquiries.* Understand the purpose of the patient's visit and guide them to the appropriate doctor, consultant, therapist, or department.* Manage patient check-in and check-out efficiently.* Ensure the reception and waiting area remain professional, organized, and welcoming.* Monitor patient waiting times and coordinate with doctors and clinical teams to minimize delays.* Provide refreshments and assistance to patients where required.* Pay special attention to VIP, premium, elderly, and first-time patients.* Handle patient concerns and escalate issues appropriately to the clinic manager. Inbound Call Management* Attend incoming calls promptly and professionally.* Handle enquiries related to: * Aesthetic Treatments * Dermatology * Beauty Services * Skin & Hair Treatments * Dental & Cosmetic Dentistry * Laser Hair Reduction * Anti-Ageing Treatments * Facial Aesthetics * Body Treatments * Other Eternell Clinic services* Understand patient requirements and direct them toward the appropriate consultation or service.* Provide accurate information regarding clinic timings, doctors, appointments, treatment categories, packages, and promotional offers.* Convert qualified enquiries into confirmed appointments wherever possible.* Maintain professional telephone etiquette at all times. Outbound Calling & Patient Follow-Up* Make outbound calls to patients for: * Appointment confirmations * Appointment reminders * Missed appointment follow-ups * Consultation follow-ups * Treatment follow-ups * Package reminders * Repeat treatment scheduling * Promotional campaigns * Existing patient engagement* Follow up with patients who have enquired about services but have not yet booked appointments.* Contact previous patients regarding relevant treatments, follow-up visits, maintenance sessions, or promotional offers.* Support the sales and call centre team in improving appointment conversions and patient retention. Appointment & Calendar Management* Schedule, reschedule, confirm, and cancel appointments accurately.* Coordinate doctors', dentists', dermatologists', aesthetic practitioners', therapists', and laser technicians' schedules.* Optimize appointment slots to maximize clinic utilization.* Ensure appropriate time gaps are maintained based on treatment requirements.* Confirm appointments in advance and reduce patient no-shows.* Maintain waiting lists where required.* Coordinate walk-in patients without disrupting scheduled appointments. Patient Coordination* Coordinate the patient journey from arrival to consultation, treatment, billing, and departure.* Ensure patients are directed smoothly between reception, consultation rooms, treatment rooms, and billing.* Inform doctors and clinical teams when patients arrive.* Communicate delays professionally to patients.* Assist patients in understanding the next steps after consultation.* Coordinate follow-up appointments and treatment schedules.* Ensure patients receive prescriptions, reports, invoices, aftercare information, or other documentation as applicable. Service Awareness & Basic Sales Support The Receptionist should develop strong knowledge of Eternell Clinic's services and be able to confidently explain treatment categories at a basic level. The candidate will:* Identify patient requirements and recommend the appropriate consultation.* Explain available packages and promotional offers.* Encourage appointment bookings and follow-up visits.* Support cross-selling and upselling opportunities appropriately.* Inform patients about complementary or related services.* Coordinate interested patients with the relevant sales consultant, doctor, or treatment counselor for detailed conversion. The objective is to support revenue generation while maintaining a professional and patient-first approach. Billing & Payment Coordination* Assist patients during billing and payment processes.* Coordinate with the billing/accounts team when required.* Collect payments through approved payment methods.* Generate or coordinate invoices and receipts.* Verify packages, treatment plans, discounts, and promotional offers before billing.* Maintain accurate cash/card/payment records as per clinic policy.* Escalate billing discrepancies immediately. CRM & Patient Database Management* Maintain accurate patient information in the CRM / clinic management system.* Update: * Patient contact information * Appointment history * Treatment interests * Follow-up dates * Consultation status * Appointment status * Relevant patient notes* Ensure no important patient enquiry or follow-up is missed.* Maintain confidentiality of patient information at all times. Coordination With Internal Teams Work closely with:* Doctors* Dermatologists* Dentists* Aesthetic Practitioners* Beauty Therapists* Laser Technicians* Nurses* Patient Counselors* Call Centre Team* Sales Team* Billing Team* Clinic Managerto ensure smooth daily operations and excellent patient service. Required Experience* Minimum 2+ years of experience as a Receptionist, Front Desk Executive, Patient Coordinator, Guest Relations Executive, or similar role.* Previous experience in one or more of the following will be strongly preferred: * Aesthetic Clinic * Dermatology Clinic * Dental Clinic * Laser Clinic * Beauty Clinic / Premium Salon * Skin & Hair Clinic * Hospital / Healthcare Clinic * Wellness Centre * Luxury Hospitality / Premium Customer Service Required Skills* Excellent verbal communication and interpersonal skills.* Strong patient handling and customer-service skills.* Professional telephone etiquette.* Strong front-desk and reception management skills.* Ability to handle inbound and outbound calls.* Good appointment scheduling and coordination skills.* Basic sales and service-conversion ability.* Strong multitasking and organizational skills.* Ability to manage multiple patients and priorities simultaneously.* Comfortable using CRM, clinic management software, Whats App, email, and basic computer applications.* Strong attention to detail.* Ability to remain calm and professional during busy clinic hours.* Excellent grooming and professional presentation.<br>Key Performance Indicators (KPIs) Performance may be measured through:* Patient satisfaction* Front-desk service quality* Patient waiting time* Appointment scheduling accuracy* Appointment confirmation rate* Missed-call response rate* No-show reduction* Inbound enquiry handling* Outbound follow-up completion* Enquiry-to-appointment conversion* Repeat appointment bookings* CRM accuracy* Patient retention support* Billing accuracy* Complaint handling* Overall patient experience Working Schedule Full-Time Position Eternell Clinic operates 7 days a week. Candidates must be flexible to work on rotational shifts, weekends, and public holidays, with weekly off / roster scheduling as per clinic policy. Joining Immediate joining is preferred. Candidates who are available to join immediately or within a short notice period will be given preference.<br>How to Apply Interested candidates may share their updated CV along with:* Total work experience* Relevant front desk / receptionist experience* Experience in Aesthetics / Beauty / Dermatology / Dental / Laser / Healthcare* Current salary* Expected salary* Current location* Notice period / availability to join Immediate Joiners Preferred | Minimum 2+ Years Experience | Full-Time Position<br>Submit resumes to : hr@eternell.org
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID: </b>179998 </p><p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p><p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p> </p><p> </p><p><b>Overview of the role</b></p><p>We are looking for a customer-focused Service Advisor to join our Automotive Aftersales team across the UAE. In this role, you will be the key link between customers and the workshop, ensuring every customer receives professional, transparent and seamless service experience from vehicle reception through to final delivery.</p><p>You will be responsible for understanding customer requirements, preparing accurate job cards, providing cost estimates, coordinating repair progress with the workshop, obtaining approvals for additional work, communicating delays where required, and clearly explaining completed work and invoices to customers.</p><p> </p><p><b>What you will do</b></p><p>• Welcome customers promptly and professionally, accurately capturing their service and repair requirements.</p><p>• Prepare job cards, explain required work, provide cost estimates and confirm expected delivery timelines.</p><p>• Coordinate closely with workshop teams to monitor repair progress and ensure vehicles are delivered on time.</p><p>• Keep customers informed throughout the service journey, including progress updates, additional repair requirements, approvals and any delays.</p><p>• Explain completed work, invoices and service recommendations clearly at the time of vehicle delivery.</p><p>• Promote value-added services and support the achievement of individual service and revenue targets.</p><p>• Handle customer concerns professionally and ensure timely resolution to maintain high customer satisfaction levels.</p><p>• Ensure all service processes, documentation, billing and customer communication follow company standards and procedures.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Strong customer service, communication and interpersonal skills.</p><p>• 3 to 5 years of overall automotive dealership experience, including at least 3 years in a Service Advisor or similar customer-facing Aftersales role.</p><p>• Ability to prepare accurate job cards, estimates and service documentation.</p><p>• Good coordination skills with the ability to work effectively with workshops, parts and service teams.</p><p><br></p><p><b>About the team</b></p><p>You will be part of a collaborative Automotive Aftersales team, working closely with Service Managers, Assistant Service Managers, workshop technicians, parts teams and customer-facing colleagues. The team is focused on delivering a smooth service journey, achieving service revenue objectives and maintaining strong customer satisfaction scores across the UAE service network.</p><p> </p><p><b>What equips you for the role</b></p><p>• Diploma or bachelor’s degree in Automobile Engineering, Mechanical Engineering or a related field.</p><p>• Automotive technical knowledge with the ability to understand service requirements and coordinate with workshop teams.</p><p>• Strong customer handling skills, good communication skills and the ability to operate in a fast-paced service environment.</p><p>• Honest, responsible, culturally sensitive and team-oriented approach.</p><p>• Customer-first mindset with the ability to build trust, manage expectations and explain technical details clearly.</p><p>• Working knowledge of MS Office and ERP or dealer management systems.</p><p>• Strong understanding of automotive dealer or distributor business processes.</p><p><br></p></div>