Cisco Network Engineer Jobs - Dubai UAE

Reports To: CIODepartment: Group Information Technology Location: Dubai, UAE, with regular travel to construction sites across the UAEJob Type: Full-time, permanent Experience Required: 10+ years in IT service delivery, endpoint management, enterprise application support, and multi-site operations, preferably within the construction or contracting industry, including at least 3 years leading a distributed support team. Certifications: ITIL 4 Foundation or higher required. Manage Engine Certified Professional (Service Desk Plus or Endpoint Central), Comp TIA Security+, Crowd Strike Certified Falcon Administrator, Microsoft Azure Fundamentals (AZ-900), and CCNA are advantageous. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.<br>ABOUT THE ROLEA large multi-entity group operating in the UAE construction and engineering sector is seeking an IT Service Lead to own the quality, governance, and continuity of IT services across its head office and construction sites. This is a mid-senior IT management position responsible for the operational platforms that keep the business running, from the service desk and endpoint estate through to site connectivity and business application support. The role leads a distributed team of site-based engineers, acts as the senior escalation point for complex incidents, and coordinates endpoint management, cybersecurity controls, application support, and third-party vendors to deliver reliable and secure service at every location. It suits someone who is comfortable operating between head office governance and the practical realities of a live construction site. KEY RESPONSIBILITIESService Management and Governance Own and operate Manage Engine Service Desk Plus Cloud, including workflow configuration, SLA management, escalation rules, knowledge base, and performance dashboards. Define and monitor service level agreements across all support tiers and business units, and produce periodic service performance reporting for IT leadership. Apply ITIL 4-aligned practices consistently across incident, problem, change, and request management, and lead continual service improvement initiatives that reduce repeat incidents. Team Leadership and Escalation Lead, manage, and develop site-based IT engineers across multiple emirates, setting daily priorities, escalation paths, coverage arrangements, and performance standards. Act as the primary escalation point for complex incidents and service failures beyond site engineer capacity, and coordinate major incident response and communication. Conduct regular team reviews, identify skills gaps, and support structured professional development aligned with IT operational goals. Endpoint, Asset, and Patch Management Deploy and manage Manage Engine Endpoint Central across the full device estate, enforcing compliance policies, encryption standards, and configuration baselines. Oversee the complete asset lifecycle from procurement to decommission, maintaining accurate and auditable inventory and software license records at all times. Execute patch management cycles across operating systems and third-party applications, ensuring coverage targets are consistently met across head office and all sites. Cybersecurity Coordination Coordinate Crowd Strike endpoint protection operations, including deployment, policy management, alert triage, and remediation follow-up across the organization. Ensure consistent application of patching, antivirus, and endpoint hardening controls in line with group information security policy. Support periodic security audits, user access reviews, and compliance assessments, and escalate active threats promptly to IT leadership or the designated security function. Infrastructure, Systems, and Business Applications Provide server access administration and first-line infrastructure support for head office and site environments, escalating to senior resources as required, and maintain Active Directory user and group administration, DNS, and DHCP in coordination with the infrastructure team. Configure and maintain VPN connectivity for site locations and remote users, and administer access control and staff attendance systems such as Hik Central. Administer Autodesk and Aconex platforms, managing licenses, user access, and first-line support in coordination with project and engineering teams. Lead IT delivery for the workforce management system and the web-based HR and payroll application, and serve as IT lead for business application onboarding, user training coordination, and issue resolution across internally managed platforms. Vendor Management and Stakeholder Engagement Manage third-party IT vendor relationships, monitor performance against contractual commitments and service levels, and coordinate support engagements to minimize operational disruption. Maintain vendor documentation including contracts, service agreements, escalation contacts, and renewal schedules in an accurate and accessible format, and provide structured performance data to support renewals and procurement decisions. Serve as the primary IT contact for HR, operations, and project management teams, translating business requirements into actionable IT deliverables. Communicate service status, planned maintenance windows, and operational risks clearly and in good time, and represent IT operations in planning discussions, project reviews, and steering meetings. SKILLS AND COMPETENCIESProven expertise in IT service management platforms, specifically Manage Engine Service Desk Plus Cloud and Endpoint Central, with hands-on ownership rather than oversight alone. Hands-on experience with Crowd Strike endpoint protection, patch governance, and asset lifecycle management at scale across dispersed locations. Working knowledge of VPN configuration, Active Directory, DNS, DHCP, and Windows Server environments, and of network fundamentals sufficient to triage site connectivity issues. Demonstrated ability to lead distributed teams, set standards remotely, and hold both engineers and vendors to them. Familiarity with Autodesk, Aconex, and access control platforms such as Hik Central in a construction or project-delivery environment. Strong troubleshooting and problem-solving ability under pressure, with sound judgment on when to escalate. Excellent communication and stakeholder management skills across technical and non-technical audiences, and the credibility to represent IT in business forums. CANDIDATE REQUIREMENTSBachelor's degree in Computer Science, Information Technology, or a related field, and ITIL 4 Foundation or higher. Minimum 10 years in IT service delivery and operations support, including at least 3 years leading a team. Demonstrable experience running a service desk against defined SLAs in a multi-site organization, with reporting to management. Practical experience managing an endpoint estate, patch compliance, and IT asset and license records through to audit. Experience in construction, contracting, engineering, or another multi-site operational industry is strongly preferred. UAE or wider GCC experience is an advantage. Additional certifications in security, cloud, or networking, such as Comp TIA Security+, Crowd Strike Certified Falcon Administrator, AZ-900, or CCNA, are advantageous.

<p>We are seeking an experienced IT Support Engineer to provide 1st and 2nd line technical support across desktops, laptops, printers and mobile devices, both locally and remotely. You will play a key role in maintaining and supporting our IT infrastructure, including Windows and macOS environments, Microsoft 365, Azure, Intune, endpoint protection and Mobile Device Management. Your responsibilities will include configuring and deploying devices, installing authorized software, applying security updates, maintaining equipment records, supporting user mailboxes and accounts, and managing onboarding and offboarding requests. You will also support network infrastructure including firewalls, switches and access points, as well as CCTV systems, and contribute to small and medium-sized IT projects. Working closely with the IT Team Lead, you will resolve technical issues, escalate critical matters and help ensure a reliable and secure IT environment.</p><p><strong>Desired Candidate Profile</strong></p><p>You will have a minimum of 3 years’ experience in IT Technical Support, with strong knowledge of Microsoft and Apple operating systems, Microsoft 365, Azure, Intune and networking. Experience with ITSM ticketing tools, CCTV configuration and support, and data centre IT practices would be advantageous. You will have excellent organisational, prioritisation and problem-solving skills, alongside strong written and verbal English communication abilities. A collaborative and customer-focused approach is essential, as is the flexibility to work varying hours and travel to other group locations when required. A valid driving license is essential. CCNA, ITIL or Azure certifications would be a plus. If you thrive in a fast-paced environment and are passionate about delivering high-quality IT support, we would love to hear from you.</p>

<ul><li><p>Provide first/second-line support for desktops, laptops, printers, applications, email, Microsoft 365 and other IT services. Log, track, prioritize and close tickets.</p></li><li><p>Install, configure, troubleshoot and maintain computers, laptops, printers, mobile devices and approved software. Support Mobile Device Management (MDM), including device enrollment, configuration, application deployment, device compliance checks and basic troubleshooting.</p></li><li><p>Create, modify, disable and manage Active Directory user accounts, groups and basic permissions. Handle password resets, account issues and user access requests.</p></li><li><p>Troubleshoot LAN, Wi-Fi, VPN, internet and basic network connectivity issues. Perform initial diagnostics and escalate infrastructure issues to the appropriate team.</p></li><li><p>Maintain IT asset records, device assignments and user handover/return documentation. Assist with inventory checks, replacements and disposal processes.</p></li><li><p>Coordinate IT onboarding for new employees, including user account creation, computer/device preparation, email and OneDrive setup, required application access, equipment allocation and basic user orientation.</p></li><li><p>Complete IT offboarding activities including disabling user accounts, removing access, recovering assigned devices and peripherals, and coordinating required data/access handover with the relevant department.</p></li><li><p>Maintain troubleshooting notes, user guides, IT support records and asset information. Coordinate with IT vendors.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's degree in Information Technology, Computer Science or a related discipline.</p></li><li><p>2–4 years of experience in IT helpdesk, desktop support or IT support, preferably in a multi-user business environment.</p></li><li><p>CCNA, MCSE, Microsoft 365 / Azure fundamentals, ITIL Foundation or equivalent certification is an advantage.</p></li><li><p>Customer-focused, professional, patient, accountable, security-conscious, responsive, organized and willing to learn new technologies.</p></li><li><p>Ability to prioritize incidents, manage workload, communicate with users and vendors, follow up on escalations and work effectively within a team.</p></li><li><p>Strong troubleshooting and problem-solving skills; Active Directory and user account administration; Windows support; M365 application troubleshooting; Mobile Device Management (MDM); basic LAN/Wi-Fi/VPN knowledge; hardware/software installation; ticketing and documentation skills.</p></li><li><p>Knowledge of desktop/laptop troubleshooting, Windows, Active Directory, user account management, OneDrive, Mobile Device Management (MDM), basic networking, printers, endpoint devices and IT service management practices.</p></li></ul>

<p><strong>Position Overview </strong>We are looking for a <strong>senior IT leader with strong hands-on technical expertise across SAP/ERP, IT infrastructure, networking, cloud, systems integration, programming and automation.</strong></p><p><br></p><p><strong>Key Responsibilities</strong><br><br></p><p><strong>1. IT Leadership & Strategy</strong><br></p><ul><li><p>Lead and manage the overall IT function, infrastructure and IT team.</p></li><li><p>Develop and execute the Group’s IT strategy in alignment with business objectives.</p></li></ul><p><br></p><p><strong>2. Hardware & IT Infrastructure</strong><br></p><ul><li><p>Manage and maintain IT hardware, workstations, peripherals, printers, storage and related infrastructure.</p></li><li><p>Troubleshoot hardware, operating systems and infrastructure-related issues.</p></li></ul><p><br></p><p><strong>3. Networking & IT Security</strong><br></p><ul><li><p>Manage and troubleshoot corporate LAN/WAN infrastructure.</p></li><li><p>Strong working knowledge equivalent to CCNA-level networking.<br></p></li></ul><p><strong>4. Server & Cloud Administration</strong></p><p><br></p><ul><li><p>Administer and troubleshoot physical and virtual servers.</p></li><li><p>Manage Windows/Linux server environments and related services.</p></li></ul><p><br><br></p><p><strong>5. SAP Implementation & Support</strong><br></p><ul><li><p>Lead and support<strong> </strong>SAP Business One / SAP ERP implementation, configuration, customisation and ongoing support.</p></li></ul><ul><li><p>Understand business processes and translate operational requirements into SAP solutions.</p></li></ul><p><br></p><p><strong>6. SAP Intercompany & Systems Integration</strong><br></p><ul><li><p>Design, implement and support intercompany processes and integrations within SAP.</p></li><li><p>Integrate SAP with other Group companies, systems and business applications.</p></li></ul><p><br></p><p><strong>7. AI, Automation & Digital Transformation</strong><br></p><ul><li><p>Identify practical opportunities to introduce AI and automation into SAP and other business processes.</p></li><li><p>Develop or implement automation for reporting, workflows, data processing, integrations and repetitive operational activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>The successful candidate should demonstrate strong hands-on experience across <strong>most or all of the following areas</strong>:<br></p><ul><li><p>SAP Business One / SAP ERP</p></li><li><p>SAP implementation and technical support</p></li><li><p>SAP customisation and configuration</p></li><li><p>SAP Service Layer</p></li><li><p>SAP DI API</p></li><li><p>SAP B1if / integration frameworks</p></li><li><p>Intercompany SAP integration</p></li><li><p>APIs and systems integration</p></li><li><p>SQL and databases</p></li><li><p>Python / C# / Java / .NET or comparable programming</p></li><li><p>Hardware and IT infrastructure</p></li><li><p>Servers and virtualisation</p></li><li><p>Cloud administration</p></li><li><p>LAN/WAN and network architecture</p></li><li><p>Routers, switches, VLANs and VPNs</p></li><li><p>Firewalls and network security</p></li><li><p>Backup and disaster recovery</p></li><li><p>Cybersecurity and endpoint management</p></li><li><p>IT automation</p></li><li><p>AI implementation / AI-enabled business process automation</p></li></ul><br><p><strong>Candidates whose experience is primarily limited to IT team management, vendor coordination, project management or managing external SAP consultants will not be suitable unless they can demonstrate substantial hands-on technical experience.</strong> Experience should clearly demonstrate that the candidate has personally implemented, configured, developed, integrated, troubleshot and supported SAP and IT systems, rather than simply overseeing these activities.</p>

Who We Are!<br><br>Back in 2019, spider Silk was born with a bold idea: build regional, sovereign cybersecurity IP that could stand tall on the global stage.<br><br>Our mission? To shake up the way organizations protect their ever-changing digital worlds with continuous, intelligent, and autonomous security that doesn’t miss a beat.<br><br>We’re a global mix of curious minds, problem solvers, and passionate builders, all united by one goal: making the internet a safer place for everyone. Around here, we thrive on vision, energy, and a strong sense of ownership.<br><br>If this feels like your kind of crew, you’ll probably fit right in.<br><br>About The Role<br><br>As an IT Manager at spider Silk, you will be the backbone of our office technology and infrastructure. You’ll own everything from keeping our internet and network humming, to managing physical security systems, endpoints, and vendor relationships. This is a hands on role that blends technical expertise with people skills. You’ll work directly with colleagues across all teams to ensure a seamless, secure, and productive workplace.<br><br>Responsibilities<br><br>Manage and maintain office network infrastructure, including internet connectivity, WiFi access points, switches, and routers to ensure reliable and high performance connectivity. Oversee physical security systems including CCTV cameras, access control systems, and visitor management to ensure a safe and secure workplace. Administer and maintain the office firewall, VPN configurations, and network security policies to protect company data and systems. Coordinate with ISPs and other third party vendors to ensure service continuity, negotiate contracts, and resolve issues promptly. Manage hardware assets including laptops, desktop computers, monitors, printers, peripherals, and other office equipment, covering procurement, setup, maintenance, and retirement. Provide daily IT support to office colleagues, troubleshooting hardware, software, and connectivity issues with a solutions first attitude. Maintain and enforce IT policies and procedures, including user access controls, device management, and data security standards. Work closely with the SOC Analyst to adapt and implement required security measures for internal hardware and software security. Plan and execute IT infrastructure upgrades and improvements in alignment with company growth. Manage vendor relationships professionally, ensuring SLAs are met and value is delivered. Keep accurate records of IT assets, licenses, warranties, and service agreements.<br><br>Requirements<br><br>5+ years of hands on experience in IT management, IT operations, or a similar role, preferably in a fast paced or startup environment. Proven experience managing office network infrastructure, including WiFi access points, switches, routers, and firewalls. Hands on experience with CCTV systems, access control platforms, and physical security technologies. Solid understanding of firewall management, VPN setup and administration, and network security best practices. Experience working with ISPs and managing service level agreements and escalations. Proficiency in managing and supporting hardware assets: laptops, desktops, printers, monitors, and peripheral devices. Strong vendor management skills, comfortable negotiating, coordinating, and holding vendors accountable. Excellent communication skills with the ability to explain technical concepts clearly to non technical colleagues. Highly organized, self driven, and capable of juggling multiple priorities without missing a beat. A collaborative mindset and strong alignment with our values: ownership, curiosity, and making things better.<br><br>Nice To Have<br><br>Familiarity with MDM (Mobile Device Management) platforms such as Jamf or Intune. Experience with IT ticketing systems and asset management tools. Basic knowledge of cybersecurity principles and compliance frameworks (e.g., ISO 27001, SOC2). Experience supporting hybrid or remote office setups. Relevant certifications such as Comp TIA Network+, Comp TIA A+, CCNA, or equivalent.

Experience: 1–6 Years Reports To: Zone Lead (Emirate) Languages: English and Arabic Location: UAE<br>Key Responsibilities Provide end-to-end on-site IT support for assigned sites, acting as the primary technical point of contact for site users and leadership. Provide first- and second-line technical support for end-user devices, classroom/AV technology, printers, peripherals, computer labs, and related IT infrastructure. Manage and resolve incidents and service requests within defined SLAs and business/academic priorities, including reactive support for P1/P2 incidents and escalation to L2/L3 teams with complete diagnostics. Perform on-site remote-hands activities for servers, network equipment, and other infrastructure under the direction of central L2/L3 teams. Support day-to-day administration of local Windows Server infrastructure, including health checks, patching, service restarts, print/file services, event log reviews, AD replication checks, backup verification, capacity monitoring, and basic troubleshooting. Conduct routine server-room checks covering environmental conditions, UPS status, backup jobs, physical equipment health, cabling, and infrastructure capacity. Perform delegated Active Directory administration, including account unlocks, password resets, group membership updates, computer object management, and joiner/mover/leaver activities. Provide first-line network support, including switch-port identification and checks, basic port configuration, structured cabling, patch-panel activities, access-point replacement, and Wi-Fi/LAN troubleshooting. Manage the device lifecycle, including provisioning, imaging, configuration, software deployment validation, refresh programmes, bulk deployments, decommissioning, and examination/lab configurations. Support computer labs and ensure readiness for daily operations and examination sessions, including pre-examination checks and standby support. Ensure the operational availability and readiness of AV and classroom technology across teaching spaces. Provide floor-walking and user support for Microsoft 365 and Teams to teaching and administrative staff. Maintain accurate asset registers, CMDB records, spares, consumables, network documentation, infrastructure records, site runbooks, and other relevant IT documentation. Manage local IT spares inventory and reconcile stock with the regional Stores function as required. Coordinate on-site vendor, OEM, and logistics activities, including engineer access, supervision, coordination, and completion/sign-off. Manage incident and service-request queues across assigned sites, prioritising activities based on SLA requirements and business/academic impact. Identify recurring issues and provide structured handover to Service Desk and Problem Management teams to support continual service improvement. Support major incident coordination and critical examination periods as required. Work effectively within shift/extended-hours rotations and provide cross-coverage with other field engineers to ensure uninterrupted site support. Support across infrastructure, server/network, server-room, end-user, AV, and classroom technology domains, with the ability to provide cross-functional support. Prepare site-level service reports covering ticket volumes, SLA performance, operational risks, capacity constraints, and other relevant service metrics. Escalate recurring issues, service risks, capacity constraints, and site requirements to the Zone Lead or appropriate central support teams.<br>Required Technical Skills Windows 10/11: Hands-on experience in deployment, imaging, troubleshooting, and Windows estate management. Windows Server 2016/2019/2022: Working knowledge of day-to-day administration, health monitoring, patching, role/service management, troubleshooting, backup and restore. Active Directory & Group Policy: Experience with user and computer administration, password resets, account unlocks, group membership, delegated OU permissions, and basic GPO troubleshooting. Microsoft 365: Hands-on support experience with Outlook, Teams, One Drive, Share Point, and Exchange Online. Networking: Good understanding of TCP/IP, DNS, DHCP, VLANs, switch/access-point configuration, Wi-Fi troubleshooting, structured cabling, and basic firewall concepts. Deployment & Imaging Tools: Experience with SCCM, Microsoft Intune, imaging/task sequences, software deployment, or equivalent endpoint management tools. Backup & Restore: Experience with backup-job monitoring, restore operations, media handling, and enterprise backup environments. Hardware Troubleshooting: Hands-on break-fix experience with desktops, laptops, thin clients, servers, printers, and scanners. Experience with Dell, HP, or Lenovo environments is preferred. AV & Classroom Technology: Experience supporting interactive panels, projectors, visualisers/document cameras, classroom audio, computer labs, auditoria, and other teaching-space technology. ITSM Tools: Experience with incident/request management, ticket logging, categorisation, updates, closure, queue management, SLA tracking, and service reporting.<br>Education & Certifications Diploma or Bachelor's degree in IT, Computer Science, or a related discipline. Microsoft certification such as MCSA, MCSE, MD-102, or equivalent is preferred. CCNA or equivalent networking certification is an advantage. ITIL Foundation certification is preferred. Comp TIA A+ or Microsoft Fundamentals certification is preferred.<br>Education Sector Experience Prior experience supporting schools, universities, colleges, or other education-sector IT environments is a strong advantage. Familiarity with academic-calendar-driven service demand, examination periods, classroom technology, computer labs, and safeguarding requirements will be considered favorably.<br>Other Requirements English and Arabic: Bilingual communication skills are required. Valid UAE Driving Licence: Mandatory. Own vehicle is preferred due to the roving/mobile nature of the role. Strong self-management, time management, and route-planning skills with the ability to work with minimal supervision. Comfortable working independently across multiple locations and managing competing priorities. Willingness to work school-term shift patterns, extended hours, and examination-period support as required. Valid/clean police clearance: Mandatory for deployment at school premises, subject to client requirements. Understanding of child safeguarding and professional conduct requirements when working in educational environments. Strong stakeholder-facing and communication skills, with the ability to interact professionally with school leadership, staff, vendors, and central IT teams. Comfortable supporting and maintaining local server, network, end-user, and classroom technology environments. Ability to work effectively as part of a field engineering team with disciplined shift handovers and cross-coverage. Strong troubleshooting capability across multiple IT domains, with deeper expertise in at least one area such as Server/Network or EUC/AV, along with working knowledge of the other.

Job Description<br><br>Help AG is looking for a talented and enthusiastic Emirati national to join our Security Operations Centre (SOC) team as a<br><br>Security Analyst. If you have a strong knowledge and interest in network security, this position might be the right one for you. The Associate Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.<br><br>This Role Requires<br><br>2 - 3 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.2 - 3 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.<br><br>Responsibilities<br><br>Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents. Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents. Conduct analysis of log files, including forensic analysis of system resource access. Review customer reports to ensure quality and accuracy. Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources. Respond to inbound requests via phone and other electronic means for technical assistance with managed services. Respond in a timely manner (within documented SLA) to support, threat, and other cases. Document actions in cases to effectively communicate information internally and to customers. Resolve problems independently and understand escalation procedure. Maintain a high degree of awareness of the current threat landscape. Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases. Perform other essential duties as assigned. Able to work in rotating shifts within a 24/7 operating environment.<br><br>Qualifications & Skills<br><br>Emirati candidates with family book will be preferred for this role. A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree. An active interest in internet security, incident detection, network and systems security. A sound knowledge of IT security best practices, common attack types and detection/prevention methods. Demonstrable experience of analysing and interpreting system, security, and application logs. Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce. Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, Nitro Security, etc. TCP/IP knowledge, networking, and security product experience. Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks. Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc. CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable. Outstanding organizational skills. Exclusive focus and vast experience in IT. Strong analytical and problem-solving skills. A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure. Very good communication skills. Strong written and verbal skills. Strong interpersonal skills with the ability to collaborate well with others. Ability to speak and write in English & Arabic is mandatory.<br><br>Benefits<br><br>Health insurance with one of the leading global providers for medical insurance. Career progression and growth through challenging projects and work. Employee engagement and wellness campaigns activities throughout the year. Excellent learning and development opportunities. Inclusive and diverse working environment. Flexible/Hybrid working environment. Open door policy.<br><br>About Us<br><br>Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.<br><br>Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.<br><br>Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.<br><br>With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.helpag.com/ Job Function: Security & Risk Management Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Job Description<br><br>Help AG is looking for a talented and enthusiastic Emirati national to join our Security Operations Centre (SOC) team as a<br><br>Security Analyst. If you have a strong knowledge and interest in network security, this position might be the right one for you. The Associate Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.<br><br>This Role Requires<br><br>2 - 3 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.2 - 3 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.<br><br>Responsibilities<br><br>Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents. Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents. Conduct analysis of log files, including forensic analysis of system resource access. Review customer reports to ensure quality and accuracy. Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources. Respond to inbound requests via phone and other electronic means for technical assistance with managed services. Respond in a timely manner (within documented SLA) to support, threat, and other cases. Document actions in cases to effectively communicate information internally and to customers. Resolve problems independently and understand escalation procedure. Maintain a high degree of awareness of the current threat landscape. Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases. Perform other essential duties as assigned. Able to work in rotating shifts within a 24/7 operating environment.<br><br>Qualifications & Skills<br><br>Emirati candidates with family book will be preferred for this role. A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree. An active interest in internet security, incident detection, network and systems security. A sound knowledge of IT security best practices, common attack types and detection/prevention methods. Demonstrable experience of analysing and interpreting system, security, and application logs. Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce. Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, Nitro Security, etc. TCP/IP knowledge, networking, and security product experience. Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks. Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc. CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable. Outstanding organizational skills. Exclusive focus and vast experience in IT. Strong analytical and problem-solving skills. A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure. Very good communication skills. Strong written and verbal skills. Strong interpersonal skills with the ability to collaborate well with others. Ability to speak and write in English & Arabic is mandatory.<br><br>Benefits<br><br>Health insurance with one of the leading global providers for medical insurance. Career progression and growth through challenging projects and work. Employee engagement and wellness campaigns activities throughout the year. Excellent learning and development opportunities. Inclusive and diverse working environment. Flexible/Hybrid working environment. Open door policy.<br><br>About Us<br><br>Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.<br><br>Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.<br><br>Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.<br><br>With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.helpag.com/ Job Function: Security & Risk Management Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Job Description<br><br>We are seeking an experienced Juniper / Network Subject Matter Expert (SME) to support network deployment, migration, and operational activities. The ideal candidate will have strong expertise in Juniper and Cisco networking technologies, SDN architectures, and hands-on experience with data center deployments.<br><br>Key Responsibilities<br><br>Deploy, configure, and manage Juniper Networks (MX and QFX series) devices. Hands-on experience with Apstra is highly preferred. Perform routing, switching, and network migration activities. Manage Juniper and Cisco switch deployment, configuration, and cut over for new data centers. Apply in-depth knowledge of SDN technologies and architectures. Work with VMware NSX-T environments for network virtualization. Create detailed cabling manifests and network documentation. Collaborate with other teams to ensure seamless network operations and migration.<br><br>Requirements<br><br>Qualifications & Experience:<br><br>Extensive hands-on experience with Juniper MX and QFX series and Cisco switches. Strong understanding of routing, switching, and network migration principles. Experience with Apstra, SDN technologies, and VMware NSX-T. Ability to produce detailed network and cabling documentation. Strong problem-solving skills and attention to detail.<br><br>Preferred Skills<br><br>Experience in data center environments. Ability to work independently and manage multiple tasks in a fast-paced environment. Excellent communication and documentation skills.<br><br>check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">

<p><strong>Key Responsibilities</strong></p><ul><li><p>Lead technical discovery, qualification and security assessment workshops with enterprise and public-sector customers.</p></li><li><p>Design end-to-end cybersecurity architectures covering Identity, Zero Trust, Endpoint Security, XDR, Email Security, SIEM/SOAR, SOC Modernisation, Data Security, DLP, Cloud Security and Network Security.</p></li><li><p>Design Microsoft Security solutions including <strong>Microsoft Entra ID, Defender XDR, Microsoft Sentinel, Microsoft Purview, Intune and Defender for Cloud</strong>.</p></li><li><p>Develop Zero Trust architectures covering MFA, Conditional Access, Privileged Identity Management, Identity Governance and Secure Access.</p></li><li><p>Architect EDR/XDR solutions, endpoint security, vulnerability management and security hardening.</p></li><li><p>Design email and collaboration security solutions including Microsoft Defender for Office 365, Mimecast and other security platforms.</p></li><li><p>Design SIEM, SOAR and SOC Modernisation solutions, including Microsoft Sentinel and third-party SIEM/SOAR platforms.</p></li><li><p>Develop data security and DLP architectures using Microsoft Purview, Forcepoint and related technologies.</p></li><li><p>Design cloud security solutions including CSPM, CNAPP, CASB and SSPM across Azure, AWS and GCP.</p></li><li><p>Design network security, NGFW, SD-WAN, segmentation and SASE solutions.</p></li><li><p>Develop integration architectures between endpoint, identity, email, network, cloud and SIEM/XDR platforms.</p></li><li><p>Conduct product demonstrations, Proofs of Concept (PoCs), pilots and technical workshops.</p></li><li><p>Prepare RFP/RFI/tender responses, technical proposals, compliance matrices, solution designs and architecture diagrams.</p></li><li><p>Prepare Statements of Work, Bills of Materials (BoMs), licensing models and high-level implementation estimates.</p></li><li><p>Develop TCO, ROI and security consolidation business cases.</p></li><li><p>Work with account managers to qualify opportunities, develop solution strategies and support sales closure.</p></li><li><p>Coordinate with technology vendors and partners on solution design, demonstrations, certifications and co-selling activities.</p></li><li><p>Support smooth handover of successful projects to delivery and SOC teams.</p></li><li><p>Maintain knowledge of cybersecurity trends, vendor roadmaps, competitive solutions and regulatory requirements.</p></li></ul><p><br><strong>Required Skills and Experience</strong></p><ul><li><p><strong>10+ years of cybersecurity experience</strong>, with at least <strong>6+ years in presales, solution architecture or cybersecurity consulting</strong>.</p></li><li><p>Strong customer-facing experience with enterprise and/or public-sector organizations.</p></li><li><p>Proven experience designing and winning cybersecurity solutions across at least three of the following areas:</p><ul><li><p>Identity & Zero Trust</p></li><li><p>Endpoint Security / EDR / XDR</p></li><li><p>SIEM / SOAR / SOC Modernisation</p></li><li><p>Data Security / DLP</p></li><li><p>Cloud Security / CSPM / CNAPP / CASB</p></li><li><p>Email Security</p></li><li><p>Network Security / SASE</p></li></ul></li><li><p>Strong hands-on or architecture-level knowledge of <strong>Microsoft Security technologies</strong>.</p></li><li><p>Experience with at least two major security vendors such as <strong>Fortinet, Check Point, Cisco Security, Forcepoint or Mimecast</strong>.</p></li><li><p>Experience with SIEM migration, SOC transformation and/or MDR solutions.</p></li><li><p>Strong understanding of cybersecurity architecture, integrations, APIs, Syslog/CEF and security telemetry.</p></li><li><p>Experience preparing technical proposals, RFP/RFI responses, BoMs and commercial models.</p></li><li><p>UAE cybersecurity market experience is required, with knowledge of <strong>UAE IA/NESA, DESC and relevant sector regulations</strong>.</p></li></ul><p><br><strong>Technical Skills</strong></p><p><strong>Identity & Zero Trust:</strong><br>Microsoft Entra ID, Conditional Access, MFA, PIM, Identity Governance, Global Secure Access, Cisco Duo, Fortinet ZTNA, Check Point SASE.</p><p><strong>Endpoint & XDR:</strong><br>Microsoft Defender for Endpoint, Defender XDR, Defender for Identity, Defender Vulnerability Management, Intune, FortiEDR/FortiXDR, Check Point Harmony Endpoint, Cisco Secure Endpoint.</p><p><strong>Email Security:</strong><br>Microsoft Defender for Office 365, Exchange Online Protection, Mimecast, Check Point Harmony Email, Cisco Secure Email, DMARC, DKIM and SPF.</p><p><strong>SIEM / SOAR / SOC:</strong><br>Microsoft Sentinel, Defender XDR, Security Copilot, FortiSIEM, FortiSOAR, SIEM migration, SOC Modernisation, MDR.</p><p><strong>Data Security & DLP:</strong><br>Microsoft Purview, Information Protection, Sensitivity Labels, Data Loss Prevention, Insider Risk, Data Lifecycle Management, Forcepoint DLP and Forcepoint ONE.</p><p><strong>Cloud Security:</strong><br>Microsoft Defender for Cloud, Defender for Cloud Apps, CSPM, CNAPP, CASB, SSPM, Check Point CloudGuard, Fortinet FortiCNAPP, Cisco Multicloud Defense.</p><p><strong>Network Security & SASE:</strong><br>Fortinet FortiGate, FortiManager, FortiAnalyzer, Check Point Quantum, Cisco Secure Firewall, Cisco Umbrella, Secure Access, Azure Firewall, WAF and DDoS Protection.</p><p><br></p><p><strong>Professional Skills</strong></p><ul><li><p>Excellent executive presence and customer-facing communication.</p></li><li><p>Ability to communicate with CISOs and senior management as well as technical security teams.</p></li><li><p>Strong cybersecurity solution architecture and presentation skills.</p></li><li><p>Strong commercial awareness and ability to develop licensing, BoM and TCO models.</p></li><li><p>Excellent written and spoken English.</p></li><li><p>Arabic language skills are an advantage.</p></li><li><p>Strong proposal writing and presentation skills.</p></li><li><p>Ability to manage multiple opportunities and work effectively in a fast-paced presales environment.</p></li><li><p>Strong collaboration skills with sales, delivery, SOC teams and technology partners.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>What We Are Looking For The ideal candidate is a senior cybersecurity presales professional who can combine deep technical knowledge with strong commercial and customer-facing skills. You should be comfortable leading a CISO-level discussion, designing the architecture, demonstrating the technology, developing the proposal and supporting the opportunity through technical closure.</p>

<br><ol><li><p>Experience working with Creating Desktop Images using MDT, Managing SCCM Clients, SCCM Task</p></li></ol><p>Sequences, GPO's, Security Policies, Design Documentation, Operational Procedures, Training Support Teams, Deploy High Quality MSI Packages</p><ol><li><p>Hands-on working experience in Microsoft Office 365, MS EDGE, Kaspersky Antivirus, MDM tools, MAC OS, iOS, and performance management utilities.</p></li><li><p>Network troubleshooting and good knowledge in Networking, Internet Protocols and Wi-Fi.</p></li><li><p>Management and administration of a domain-based machines running Microsoft Windows Server</p></li></ol><p>s. Manage, administer, and troubleshoot Mobile devices and Voice telephony.</p><ol><li><p>Troubleshooting system and diagnosing and solving hardware/software faults.</p></li><li><p>Administering, troubleshooting network connectivity in a LAN/WAN environment.</p></li><li><p>Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures</p></li><li><p>Install, upgrade, support and troubleshoot Enterprise Applications running windows, Citrix, network applications, printers, computer hardware any other peripheral equipment</p></li><li><p>Knowledge on Avaya/Cisco Telephony Products (including Cisco Unified Call Manager, Cisco Voice Mail Solution, Session Manager, Communication Manager, Communication Manager Messaging, Agile Communication Environment, Application Enablement Services, Presence Services, Session Border Controller)</p></li><li><p>Hands on experience working with mobile devices such as iPhone, iPads, and Mobile Device Management tools eg: Airwatch, lntune etc.</p></li><li><p>Responsible for building technical documentation, reports, guidelines, procedures and ensure they are shared with users.</p></li><li><br></li></ol><p>ITIL 4 Foundation Certification</p><br><p>Working in 24 *7 Shifts is Mandate</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p> Documentation of network infrastructure, procedures and policies and other networking related work.</p><ol><li><p>Works with vendor support contacts to resolve technical issues within the desktop environment</p></li><li><p>Identify risky activities and take responsibility on action taken</p></li><li><p>Work on roster to cover 24x7 operations</p></li><li><p>Comfortable to communicate with Senior managers and VP</p></li><li><p>Preferred Minimum Level of Education: Bachelor's degree</p></li><li><p>Education Specific Requirements: Computer science, Information technology</p></li><li><p>Systems, Licensing, Language or Certification Requirements ITSM system, Manage Engine, Summit IT, ServiceNow</p></li></ol><br>

Job Summary<br><br>We are seeking an experienced Consultant PICU Specialist to join a leading tertiary healthcare institution in Saudi Arabia. The successful candidate will provide specialized intensive care management for critically ill infants, children, and adolescents within a state-of-the-art Pediatric Intensive Care Unit.<br><br>This role is ideal for internationally trained and European-based physicians seeking to work within advanced healthcare systems offering excellent career growth and competitive tax-free remuneration.<br><br>Key Responsibilities<br><br>Diagnose and manage critically ill pediatric patients in the PICU. Provide advanced life support and critical care management for neonates, infants, children, and adolescents. Perform and supervise pediatric critical care procedures including intubation, central venous access, arterial lines, and ventilator management. Coordinate multidisciplinary care with pediatric subspecialists, surgeons, anesthesiologists, and nursing teams. Respond to pediatric emergencies and rapid response situations. Develop individualized treatment and care plans based on evidence-based medical practices. Supervise junior physicians, residents, and PICU staff. Maintain accurate patient documentation and medical records. Participate in clinical governance, quality improvement, and continuing medical education activities.<br><br>Requirements<br><br>MBBS / Medical Degree with specialization in Pediatrics and Pediatric Critical Care Medicine. Board Certification / CCT / Fellowship / European Board / American Board or equivalent recognized qualification. Minimum 5 years of Consultant-level PICU experience. Experience in tertiary or internationally accredited hospitals preferred. Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing. Strong communication, leadership, and teamwork skills.<br><br>Preferred Qualifications<br><br>UK CCT, Irish, European, Australian, Canadian, or American Board Certification. Expertise in pediatric ventilation, sedation, and advanced critical care procedures. Experience in high-acuity PICU settings.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and transportation allowance. Family benefits (where applicable). Medical insurance and annual leave. Annual airfare allowance. CME and professional development support. Opportunity to work in modern tertiary-care hospitals with advanced PICU facilities.<br><br>European-trained and internationally qualified consultants are encouraged to apply.

Job Summary<br><br>We are seeking a highly qualified and experienced Consultant Adult Critical Care Physician to join a leading tertiary healthcare facility in Saudi Arabia. The ideal candidate will provide expert management of critically ill adult patients in intensive care settings while working within an internationally accredited multidisciplinary team.<br><br>This opportunity is ideal for internationally trained and European-based consultants seeking career growth, advanced healthcare infrastructure, and competitive tax-free earnings in the Middle East.<br><br>Key Responsibilities<br><br>Assess, diagnose, and manage critically ill adult patients in ICU and critical care units. Lead the treatment and stabilization of patients with complex medical and surgical conditions. Perform critical care procedures including airway management, central line insertion, ventilator management, and hemodynamic monitoring. Collaborate closely with multidisciplinary medical and surgical teams. Participate in rapid response and emergency care management. Ensure evidence-based clinical practice and adherence to international patient safety standards. Supervise junior physicians, residents, and ICU staff. Maintain accurate clinical documentation and medical records. Participate in clinical audits, quality improvement initiatives, and continuing medical education activities.<br><br>Requirements<br><br>MBBS / Medical Degree with specialization in Critical Care Medicine, Intensive Care Medicine, or related specialty. Board Certification / CCT / European Board / Facharzt / American Board or equivalent recognized qualification. Minimum 5 years of Consultant-level critical care experience. Experience in tertiary hospitals or internationally accredited healthcare facilities preferred. Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing. Strong leadership, communication, and clinical decision-making skills.<br><br>Preferred Qualifications<br><br>UK CCT, Irish, European, Australian, Canadian, or American Board Certification. Experience managing high-acuity ICU environments. Expertise in advanced ventilation and critical care technologies.<br><br>Benefits<br><br>Attractive tax-free salary package. Accommodation and transportation allowance. Family status benefits (where applicable). Medical insurance and annual paid leave. Annual flight tickets. Professional development and CME support. Opportunity to work in advanced tertiary healthcare centers in Saudi Arabia.

Job Summary<br><br>We are seeking a highly qualified and experienced Consultant Adult Critical Care Physician to join a leading tertiary healthcare facility in Saudi Arabia. The ideal candidate will provide expert management of critically ill adult patients in intensive care settings while working within an internationally accredited multidisciplinary team.<br><br>This opportunity is ideal for internationally trained and European-based consultants seeking career growth, advanced healthcare infrastructure, and competitive tax-free earnings in the Middle East.<br><br>Key Responsibilities<br><br>Assess, diagnose, and manage critically ill adult patients in ICU and critical care units. Lead the treatment and stabilization of patients with complex medical and surgical conditions. Perform critical care procedures including airway management, central line insertion, ventilator management, and hemodynamic monitoring. Collaborate closely with multidisciplinary medical and surgical teams. Participate in rapid response and emergency care management. Ensure evidence-based clinical practice and adherence to international patient safety standards. Supervise junior physicians, residents, and ICU staff. Maintain accurate clinical documentation and medical records. Participate in clinical audits, quality improvement initiatives, and continuing medical education activities.<br><br>Requirements<br><br>MBBS / Medical Degree with specialization in Critical Care Medicine, Intensive Care Medicine, or related specialty. Board Certification / CCT / European Board / Facharzt / American Board or equivalent recognized qualification. Minimum 5 years of Consultant-level critical care experience. Experience in tertiary hospitals or internationally accredited healthcare facilities preferred. Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing. Strong leadership, communication, and clinical decision-making skills.<br><br>Preferred Qualifications<br><br>UK CCT, Irish, European, Australian, Canadian, or American Board Certification. Experience managing high-acuity ICU environments. Expertise in advanced ventilation and critical care technologies.<br><br>Benefits<br><br>Attractive tax-free salary package. Accommodation and transportation allowance. Family status benefits (where applicable). Medical insurance and annual paid leave. Annual flight tickets. Professional development and CME support. Opportunity to work in advanced tertiary healthcare centers in Saudi Arabia.

Job Summary<br><br>We are seeking an experienced Consultant PICU Specialist to join a leading tertiary healthcare institution in Saudi Arabia. The successful candidate will provide specialized intensive care management for critically ill infants, children, and adolescents within a state-of-the-art Pediatric Intensive Care Unit.<br><br>This role is ideal for internationally trained and European-based physicians seeking to work within advanced healthcare systems offering excellent career growth and competitive tax-free remuneration.<br><br>Key Responsibilities<br><br>Diagnose and manage critically ill pediatric patients in the PICU. Provide advanced life support and critical care management for neonates, infants, children, and adolescents. Perform and supervise pediatric critical care procedures including intubation, central venous access, arterial lines, and ventilator management. Coordinate multidisciplinary care with pediatric subspecialists, surgeons, anesthesiologists, and nursing teams. Respond to pediatric emergencies and rapid response situations. Develop individualized treatment and care plans based on evidence-based medical practices. Supervise junior physicians, residents, and PICU staff. Maintain accurate patient documentation and medical records. Participate in clinical governance, quality improvement, and continuing medical education activities.<br><br>Requirements<br><br>MBBS / Medical Degree with specialization in Pediatrics and Pediatric Critical Care Medicine. Board Certification / CCT / Fellowship / European Board / American Board or equivalent recognized qualification. Minimum 5 years of Consultant-level PICU experience. Experience in tertiary or internationally accredited hospitals preferred. Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing. Strong communication, leadership, and teamwork skills.<br><br>Preferred Qualifications<br><br>UK CCT, Irish, European, Australian, Canadian, or American Board Certification. Expertise in pediatric ventilation, sedation, and advanced critical care procedures. Experience in high-acuity PICU settings.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and transportation allowance. Family benefits (where applicable). Medical insurance and annual leave. Annual airfare allowance. CME and professional development support. Opportunity to work in modern tertiary-care hospitals with advanced PICU facilities.<br><br>European-trained and internationally qualified consultants are encouraged to apply.

Job Purpose To act as the interface with stakeholders, ensuring the delivery of both their service requirements and those of Procurement. To lead and manage high-spend and crucial category sourcing activities in a timely and cost-effective manner, while meeting group standards and department objectives. Key External Relationships External suppliers, vendors, service providers and business stakeholders involved in sourcing, procurement, negotiation and contract management activities. Essential Roles and Responsibilities Strategic Roles and Responsibilities Add value to the business through strategic sourcing practices that assess internal and external criteria and inputs to drive sourcing strategy. Drive strategic category sourcing strategies, implementing and maintaining risk analysis and mitigating actions to protect stakeholders. Coordinate all required activities within the assigned category of spend to achieve the lowest possible total cost of acquisition / ownership, while matching business expectations in terms of quality and timelines. Ensure full compliance of all sourcing activities with internal policies and procedures. Functional Roles and Responsibilities Stakeholder Management Build relationships with internal stakeholders to proactively plan sourcing activities related to the assigned category of spend. Clarify and negotiate scope of work with internal stakeholders, ensuring the real needs of the business are tendered and not only the wants, by shaping demand and compliance where appropriate. Understand stakeholder / business unit requirements, including business goals, targets, initiatives, direction and supplier performance requirements for their categories. Challenge demand and requirements and manage customer expectations to ensure compliance and drive continuous improvement. Communicate appropriate procurement messages regarding strategies, processes and policies to customers to ensure compliance and support a common understanding of each other’s goals and targets. Compliance Ensure that the end-to-end sourcing process is performed with full transparency, integrity and confidentiality as and when required. Sourcing Translate requirements / scope of work into Request for Information / Request for Proposals. Create and execute RFIs, RFPs and RFQs, together with subsequent structured information analysis wherever possible using the corporate e-sourcing platform. Negotiation Planning and Execution Create detailed pre-negotiation plans, lead and participate in prolonged negotiation sessions with suppliers, and conduct post-negotiation debriefs and follow-through plans. Cost Modeling and Savings Construct detailed cost models / purchase price analysis of goods and services supplied to the Company, typically requiring extensive supplier discussions to create a complete understanding of supplier cost structures. Negotiate best cost, terms and conditions against the final approved scope and shortlisted vendor(s). Contract Management Prepare, finesse and implement appropriate forms of contract and commitment with suppliers. Manage and evaluate contractual agreement terms to ensure compliance in conjunction with Legal and the business unit. Supplier / Vendor Performance Management Ensure that appropriate supplier agreements and relationships have a good supplier matrix embedded within them. Monitor, report, manage and continuously improve supplier performance. Perform quarterly vendor performance reviews with key vendors. Research and Analytics Analyze and report procurement spend across the business to craft sourcing strategies that result in value-adding outcomes beyond savings. Conduct detailed supplier and supply market analysis using facts, data analysis, reports and technology changes, with the objective of providing deep and meaningful insight to stakeholders and sourcing management teams. Create / establish external benchmark analysis, including gap analysis and required actions to achieve competitive advantage. People Management Roles and Responsibilities Manage and coach sourcing specialists and procurement executives. Coach other Sourcing Managers for the leading categories they cover. Allocate activities and projects to team members and supervise execution. Ensure that direct report team members strictly comply with Group procurement processes and policies. Help team members develop technical knowledge and best-practice know-how for the assigned spend category. Job Requirements Education / Certification and Continued Education Graduate in any discipline, preferably with a Finance or Engineering background. MBA preferred. Years of Experience Minimum 7 years’ experience in a similar role within a procurement function. Experience within the UAE and in a centralized procurement model is preferred. Knowledge and Skills Detailed technical understanding of the assigned commodity / category of spend. Strong influencing and facilitation skills to act as the interface between stakeholders / business units and Procurement, balancing customer requirements with the need to adhere to designated procedures. Detailed technical understanding of the assigned commodities / categories of spend. Critical thinking and problem-solving skills. Strong project management skills, showcasing the ability to plan, mobilize and manage a sourcing project, with the ability to solve showstoppers and other potential derailing issues. Outstanding relationship management skills, both internal and external. Analytical and negotiation skills. Market understanding of vendor capabilities, should-costs, supply chain and related areas. Experience with ERPs is a must, preferably Oracle or JD Edwards. Experience with SAP Ariba sourcing is desired. Direct, hands-on experience managing the IT/Technology category specifically, rather than general procurement with occasional IT exposure. Proven people management experience, including direct management of sourcing specialists and analysts. Track record of operating within a centralized procurement model.<br>Category-Specific Technical Knowledge (IT/Technology) Software licensing and Saa S commercial models (per-user, consumption-based, and enterprise agreements). Cloud/hyperscaler contracts (AWS, Azure, GCP), including consumption commitments, and EDPs. IT outsourcing and managed services. Hardware and telecom/network services sourcing; Call Center Services (CCAAS). Cybersecurity and data privacy contract clauses, particularly within IT MSAs and SOWs. Familiarity with major vendor commercial tactics (Microsoft, Oracle, SAP, Cisco, etc.), including license audits, true-ups, and EA renewals

About The Role<br><br>We are seeking an experienced and highly qualified Consultant ENT – Head & Neck Surgeon to join a leading healthcare organization in Saudi Arabia. The successful candidate will provide expert diagnostic, medical, and surgical management of disorders affecting the ear, nose, throat, head, and neck, while delivering exceptional patient care in accordance with international clinical standards.<br><br>This position offers the opportunity to work within a multidisciplinary team in a modern healthcare environment equipped with advanced diagnostic and surgical technologies.<br><br>Key Responsibilities<br><br>Diagnose and manage a wide range of ENT and head & neck conditions in both outpatient and inpatient settings. Perform advanced surgical procedures involving the ear, nose, throat, salivary glands, thyroid, and head & neck regions. Evaluate and treat patients with head and neck tumors, airway disorders, voice disorders, swallowing disorders, and complex ENT conditions. Conduct endoscopic examinations and utilize advanced diagnostic techniques. Manage pre-operative, intra-operative, and post-operative patient care. Collaborate with oncologists, radiologists, pathologists, speech therapists, and other specialists in the management of complex cases. Participate in multidisciplinary tumor boards and clinical case discussions. Provide emergency ENT coverage and consultation services as required. Supervise and mentor junior physicians, residents, and allied healthcare professionals. Contribute to quality improvement initiatives, clinical audits, research activities, and continuing medical education programs. Maintain accurate clinical documentation and ensure compliance with hospital policies and regulatory requirements.<br><br>Requirements<br><br>Medical degree (MBBS or equivalent) from an accredited institution. Board Certification / CCT / Fellowship in Otolaryngology (ENT). Fellowship or advanced training in Head & Neck Surgery preferred. Minimum of 5 years of experience practicing as a Consultant ENT Specialist. Demonstrated expertise in head and neck surgical procedures and comprehensive ENT care. Strong clinical, surgical, and decision-making skills. Excellent communication and interpersonal abilities. Proven leadership and multidisciplinary teamwork experience. Eligibility for licensure with the Saudi Commission for Health Specialties (SCFHS).<br><br>Preferred Qualifications<br><br>Western Board Certification (UK CCT, FRCS, American Board, Canadian Fellowship, Australian Fellowship, or equivalent). Experience in tertiary-care or academic medical centers. Research, teaching, or publication experience in ENT and Head & Neck Surgery.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and relocation assistance. Annual flight allowance. Comprehensive health insurance. Generous annual leave entitlement. CME and professional development support. Career advancement opportunities within a leading healthcare organization.

About The Role<br><br>We are seeking an experienced and highly qualified Consultant ENT – Head & Neck Surgeon to join a leading healthcare organization in Saudi Arabia. The successful candidate will provide expert diagnostic, medical, and surgical management of disorders affecting the ear, nose, throat, head, and neck, while delivering exceptional patient care in accordance with international clinical standards.<br><br>This position offers the opportunity to work within a multidisciplinary team in a modern healthcare environment equipped with advanced diagnostic and surgical technologies.<br><br>Key Responsibilities<br><br>Diagnose and manage a wide range of ENT and head & neck conditions in both outpatient and inpatient settings. Perform advanced surgical procedures involving the ear, nose, throat, salivary glands, thyroid, and head & neck regions. Evaluate and treat patients with head and neck tumors, airway disorders, voice disorders, swallowing disorders, and complex ENT conditions. Conduct endoscopic examinations and utilize advanced diagnostic techniques. Manage pre-operative, intra-operative, and post-operative patient care. Collaborate with oncologists, radiologists, pathologists, speech therapists, and other specialists in the management of complex cases. Participate in multidisciplinary tumor boards and clinical case discussions. Provide emergency ENT coverage and consultation services as required. Supervise and mentor junior physicians, residents, and allied healthcare professionals. Contribute to quality improvement initiatives, clinical audits, research activities, and continuing medical education programs. Maintain accurate clinical documentation and ensure compliance with hospital policies and regulatory requirements.<br><br>Requirements<br><br>Medical degree (MBBS or equivalent) from an accredited institution. Board Certification / CCT / Fellowship in Otolaryngology (ENT). Fellowship or advanced training in Head & Neck Surgery preferred. Minimum of 5 years of experience practicing as a Consultant ENT Specialist. Demonstrated expertise in head and neck surgical procedures and comprehensive ENT care. Strong clinical, surgical, and decision-making skills. Excellent communication and interpersonal abilities. Proven leadership and multidisciplinary teamwork experience. Eligibility for licensure with the Saudi Commission for Health Specialties (SCFHS).<br><br>Preferred Qualifications<br><br>Western Board Certification (UK CCT, FRCS, American Board, Canadian Fellowship, Australian Fellowship, or equivalent). Experience in tertiary-care or academic medical centers. Research, teaching, or publication experience in ENT and Head & Neck Surgery.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and relocation assistance. Annual flight allowance. Comprehensive health insurance. Generous annual leave entitlement. CME and professional development support. Career advancement opportunities within a leading healthcare organization.

About The Role<br><br>We are seeking an experienced and highly qualified Consultant ENT – Head & Neck Surgeon to join a leading healthcare organization in Saudi Arabia. The successful candidate will provide expert diagnostic, medical, and surgical management of disorders affecting the ear, nose, throat, head, and neck, while delivering exceptional patient care in accordance with international clinical standards.<br><br>This position offers the opportunity to work within a multidisciplinary team in a modern healthcare environment equipped with advanced diagnostic and surgical technologies.<br><br>Key Responsibilities<br><br>Diagnose and manage a wide range of ENT and head & neck conditions in both outpatient and inpatient settings. Perform advanced surgical procedures involving the ear, nose, throat, salivary glands, thyroid, and head & neck regions. Evaluate and treat patients with head and neck tumors, airway disorders, voice disorders, swallowing disorders, and complex ENT conditions. Conduct endoscopic examinations and utilize advanced diagnostic techniques. Manage pre-operative, intra-operative, and post-operative patient care. Collaborate with oncologists, radiologists, pathologists, speech therapists, and other specialists in the management of complex cases. Participate in multidisciplinary tumor boards and clinical case discussions. Provide emergency ENT coverage and consultation services as required. Supervise and mentor junior physicians, residents, and allied healthcare professionals. Contribute to quality improvement initiatives, clinical audits, research activities, and continuing medical education programs. Maintain accurate clinical documentation and ensure compliance with hospital policies and regulatory requirements.<br><br>Requirements<br><br>Medical degree (MBBS or equivalent) from an accredited institution. Board Certification / CCT / Fellowship in Otolaryngology (ENT). Fellowship or advanced training in Head & Neck Surgery preferred. Minimum of 5 years of experience practicing as a Consultant ENT Specialist. Demonstrated expertise in head and neck surgical procedures and comprehensive ENT care. Strong clinical, surgical, and decision-making skills. Excellent communication and interpersonal abilities. Proven leadership and multidisciplinary teamwork experience. Eligibility for licensure with the Saudi Commission for Health Specialties (SCFHS).<br><br>Preferred Qualifications<br><br>Western Board Certification (UK CCT, FRCS, American Board, Canadian Fellowship, Australian Fellowship, or equivalent). Experience in tertiary-care or academic medical centers. Research, teaching, or publication experience in ENT and Head & Neck Surgery.<br><br>Benefits<br><br>Competitive tax-free salary package. Housing and relocation assistance. Annual flight allowance. Comprehensive health insurance. Generous annual leave entitlement. CME and professional development support. Career advancement opportunities within a leading healthcare organization.

Role Summary<br><br>We are seeking an experienced Senior Practice Consultant to lead presales and solution consulting for our Security practice across the UAE, Bahrain, and Saudi Arabia, based in Dubai.<br><br>The role owns technical and commercial proposal development, vendor/OEM relationship management, and client-facing solutioning for enterprise, government, and BFSI accounts. The successful candidate will work closely with sales, delivery, and OEM partners to drive solutions from qualification through to closure, while building deep account relationships across the region.<br><br>Key Responsibilities<br><br>Lead end-to-end presales engagement for security and networking opportunities, from requirement intake and analysis to technical proposal, cost sheet, and submission. Design and present technical solutions spanning next-generation firewalls, SASE/SD-WAN, endpoint and cloud security, WAF, email security, privileged access management (PAM), contract lifecycle management (CLM), and mobile device management (MDM), mapping customer requirements to vendor product lines. Coordinate with OEM/vendor partners (e.g., Fortinet, Palo Alto Networks, F5, Crowd Strike, Netskope, Imperva, Mimecast, Accops, Emudhra, Sectona) on pricing, deal registration, technical validation, and partner programs. Prepare and issue techno-commercial proposals, cost sheets (CS), bills of quantity, and statements of work (SOW), liaising with professional services and delivery teams on implementation/AMC charges. Manage and grow relationships with enterprise, government, and BFSI customers (e.g., banking, transport/rail, aviation, retail, healthcare, and real estate sectors) through client meetings, account visits, and ongoing solution consulting. Track and progress the security and networking opportunity funnel, participating in weekly sales/practice cadence calls and reporting on pipeline status and closures. Support contract renewals (e.g., WAF, CLM, PAM) by coordinating with OEMs and customers on commercial terms and timelines. Travel periodically within the UAE and to Saudi Arabia/Bahrain for client meetings, project discussions, and partner engagements. Maintain accurate presales documentation, opportunity records, and CRM requests in coordination with the sales and bid management teams.<br><br>Required Skills & Experience<br><br>5+ years of presales, solution consulting, or technical account management experience within an IT systems integrator, value-added reseller (VAR), or OEM, focused on cybersecurity. Strong working knowledge of firewall and network security platforms (Fortinet, Palo Alto Networks, Cisco, F5) and broader security technologies such as SASE, WAF, EDR/XDR, email security, PAM, CLM, and MDM. Proven ability to develop technical proposals, bills of materials, and commercial cost sheets in response to RFPs/RFQs, with strong attention to pricing, margin, and approval processes. Experience engaging directly with OEM/vendor partner ecosystems for pricing support, deal registration, and technical escalations. Established relationships with or experience selling into enterprise, government, BFSI, transport, or aviation sector accounts in the UAE and/or Saudi Arabia. Excellent stakeholder management and communication skills, comfortable interfacing with customers, OEM partners, and internal sales/delivery teams simultaneously. Strong organizational skills to manage multiple concurrent opportunities, tight submission deadlines, and cross-functional coordination. Relevant vendor certifications (e.g., Fortinet NSE, Palo Alto PSE, Cisco, F5) are an advantage. Willingness to travel regionally (UAE/KSA/Bahrain) as required.<br><br>Preferred Qualifications<br><br>Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. Prior experience specifically within the UAE/GCC systems integration market. Familiarity with public sector and critical infrastructure procurement processes (rail, airport, utilities).<br><br>Benefits & Perks<br><br>[Add information regarding benefits and perks here]<br><br>Skills: network secruity platforms,sase,oem,edr,enterprise,it system integrator,solution consulting,clm,cybersecurity,palo alto pse,cisco,waf,var,technical proposal,fortinet nse,pre-sales consulting,mdm