Computer Technician Jobs in UAE
16630 Jobs Found
<ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol>
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<p><span><strong>Adjunct Faculty in </strong></span><span><strong>Technology and Innovation</strong></span></p><br><p><span>Heriot-Watt University Dubai is currently inviting applications for Adjunct Faculty positions in </span><span>Technology and Innovation</span><span>.</span></p><br><p><span><strong>About Heriot-Watt University:</strong></span></p><br><p><span>Heriot-Watt University has five global campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of computer sciences, engineering, design, business and the built environment. </span></p><br><p><span>With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, which has made it one of the top UK universities for business and industry. We connect with industry at every level and develop programmes to match their needs – so employers get work-ready industry-fit graduates. </span></p><br><p><span>We have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities.</span></p><br><p><span><strong>Roles & Responsibilities for our adjuncts may include:</strong></span></p><br><ul><li><p><span>Undertake teaching and assessment duties on academic programmes. </span></p><br></li><li><p><span>Supporting colleagues in the delivery of courses and other activities to support the delivery of the University’s aims.</span></p><br></li><li><p><span>Support in developing relevant materials in appropriate formats. Contribute to the content, design and delivery and the quality of teaching and learning, in consultation with colleagues and within the international structures and mechanisms established by the University.</span></p><br></li><li><p><span>Deliver lectures and practical workshops on design technology and innovation frameworks.</span></p><br></li><li><p><span>Introduce students to technology-driven design principles, emphasising how emerging tools shape global products, services, and systems.</span></p><br></li><li><p><span>Support students in applying design thinking and technological methods to analyse user needs, evaluate concepts, and deliver innovative solutions.</span></p><br></li><li><p><span>Develop creative problem-solving skills by integrating strategic thinking with technical capabilities, enabling students to address real-world challenges within their projects.</span></p><br></li><li><p><span>Mentor and supervise students, providing effective, well-documented and timely feedback, both formative and summative. Provide pastoral support, recognising when to refer a student for further support. Play a key role in the delivery and support of an excellent student learning and living experience at HWU.</span></p><br></li><li><p><span>Support the assessment of portfolios of work, including workshop activities, research, ideation, design development, prototyping and reflective practice.</span></p><br></li><li><p><span>Develop and maintain strong links with business and industry, external organisations and the education sector.</span></p><br></li><li><p><span>Work collaboratively with colleagues at our Dubai Campus as well as at our UK and other campuses where applicable, and with external networks both for the exchange of information, to share learning and to form relationships for future collaboration.</span></p><br></li><li><p><span>The typical time commitment includes contact hours within the classroom, preparation time, assessment and feedback time, all over a 12 to 15-week teaching and assessment semester</span></p><br><p><span><strong>Qualifications:</strong></span></p><br></li><li><p><span>PhD or Masters in Design, Design Technology, or a relevant field </span></p><br></li><li><p><span>Ability to teach Undergraduate programmes.</span></p><br></li><li><p><span>Minimum of 5 years industry experience.</span></p><br></li><li><p><span>Previous teaching, training or workshop facilitation experience is preferred.</span></p><br></li><li><p><span>Excellent Communication skills: programmes are delivered in English, and so fluency in English is essential.</span></p><br></li></ul><p><span><strong>Other requirements:</strong></span></p><br><p><i><span>Applicants must be in the UAE and on a Resident visa and must provide a NO-Objection-Certificate (NOC) from the visa sponsor. UAE Nationals & Golden visa holders do not need to provide a NOC. Right to work documentation required from candidates will include.</span></i></p><br><ul><li><p><i><span>Coloured passport copy including visa page.</span></i></p><br></li><li><p><i><span>Emirates ID copy, both front and back</span></i></p><br></li><li><p><i><span>Attested Degree and Equivalency</span></i></p><br></li><li><p><i><span>Updated CV</span></i></p><br></li><li><p><i><span>NOC</span></i></p><br></li></ul><p><i><span><strong>‘How to Apply’</strong></span></i></p><br><p><i><span>Interested applicants must submit via the Heriot-Watt Careers page. (1) Cover letter describing interest and suitability for the post; (2) Full up-to date CV </span></i></p><br><p><i><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.</span></i></p><br><p><i><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></i></p><br><p><i><span>Heriot-Watt University Dubai is (</span></i><i><span>Commission for Academic Accreditation</span></i><i><span>) CAA Licensed; therefore, successful candidates will need to either provide terminal degrees attested from a UAE institution accredited by the CAA or if the degree is not from a UAE Institution, the candidate will need to have MoE (Ministry of Education) Equivalency. More info on attestation can be found </span></i><i><span>here</span></i><i><span> on the MoE website. The candidate is responsible for getting their degree attestations done and these should be completed within six months of joining.</span></i></p><br><br> </div>
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<span>INTRODUCTION elseco is a high technology specialty insurance underwriting platform.<br> More than 55 insurance and reinsurance companies including Lloyd’s syndicates are currently trading on the platform.<br> elseco group has regulated offices in London and Dubai.<br> elseco via its Atom™ technology platform is providing “the most advanced underwriting services” to its partners.<br> www.else.co The company started 20 years ago with Space insurance and has since diversified into Aviation, Energy and Accident & Health insurance as well, employing some 110 professionals.<br> JOB PURPOSE / MANDATE: The Internal Operations Lead is a role that works across the MGA’s Lines of Business with a mandate to build-out, optimize, enforce, audit, and report on, elseco’s procedures across Lines of Business (Space, Aviation, Energy, A&H, and others integrated in the future) and, where applicable, across departments (Claims, Finance, Legal, and Compliance).<br> In addition to this core mandate, specific ad hoc tasks may be required as and when operational matters arise that demand the expertise of the Internal Operations Lead.<br> The role requires a high degree of agility in an environment that is dynamic in nature.<br> The Internal Operations Lead reports into the elseco Head of Operations who is in turn responsible to the Group Chief Executive Officer and Deputy Group Chief Executive Officer.<br> SPECIFIC DUTIES AND RESPONSIBILITIES: As an Internal Operations Lead, the role is expected to perform the following functions: • Oversight of the full breadth of the elseco Group Underwriting and Claims Manuals and, where applicable, any Standard Operating Procedures (SOPs).<br> • Undertaking, as part of the above, the periodic review and enhancement of said Underwriting and Claims Manuals across all Lines of Business, in liaison with Heads of Line and relevant stakeholders.<br> • Defining, rolling out, enforcing, and embedding of operational processes into formal procedures, as required.<br> • Supporting the continuous development of the elseco Group CRM, including but not limited to: Consistency of usage across Lines of Business, leveraging CRM outputs to support operational efficiency and strategic decision-making, and developing in collaboration with ATOM the technological tools to build best-in-class CRM.<br> • Supporting the elseco Group business development initiatives, with a particular focus on capacity raising, including coordination with brokers, markets, and internal stakeholders.<br> • Delivery of staff training in areas for which Operations is the designated custodian.<br> • Acting as Lead Coordinator for internal audit activity, including Internal Excellence Reviews, preparation for member coverholder audits, and supporting the Group’s objective of maintaining 24-hour audit readiness.<br> • Acting as Lead Coordinator for Management Information (MI) reporting, in close collaboration with the elseLab team.<br> • Oversight of key ATOM platform modules (Risk Coding, Pool Management, Capacity Management, and Stamp Management), ensuring compliance with configuration rules, and timely remediation where required.<br> • Oversight of Member Report issuances across all elseco Group Lines of Business: o ensuring adherence to reporting cut-offs and internal and contractual deadlines, o proactive issue resolution, o continuous improvement of verification controls, and o ongoing optimisation of reporting timelines.<br> • Definition of ATOM requirements to support automation of operational processes, where applicable.<br> • Involvement in necessary system migrations (e.<br>g., onto ATOM 3.<br>0) including but not limited to: UAT coordination, data integrity and configuration controls.<br> • Acting as Lead Coordinator for the integration of new platforms (e.<br>g. WhiteSpace), being liaison party between the concerned Line(s) of Business and our technology partner, ATOM.<br> • Providing operational expertise, frameworks, and knowledge to support the onboarding and integration of new Lines of Business onto the elseco platform, ensuring alignment with existing procedures, systems (ATOM), and governance standards.<br> • Oversight, where necessary, of premium reconciliations, aged debt and credit control processes, QS and profit commission reconciliations, and validation of underwriting entries, all as and when required.<br> • Ad-hoc initiatives, including marketing support, operational member onboarding, process handovers and knowledge transfer, and efficiency and automation initiatives.<br> • Other duties as required and assigned in support of the overall Operations function.<br> • Minimum of 7—8 years of relevant experience in Insurance Operations.<br> • Qualification: Degree or diploma in a financial, maths or accounting related subject or professional qualification in insurance, e.<br>g., CII qualifications.<br> • Must have strong ethics and must be comfortable demonstrating clear independence towards compliance requirements.<br> • Attention to detail, good judgement, and a hands-on approach are required.<br> • Experience with CRM management and optimisation within an MGA environment is a plus.<br> • Exposure to business development activities, particularly capacity raising within an MG, is a plus.<br> • Knowledge of onboarding new Lines of Business or delegated authority programs within an MGA platform is a plus.<br> • Computer literacy: Microsoft Office, particularly Microsoft Excel.<br> • Highly numerate with knowledge of reinsurance technical accounting being a plus.<br> • Access, SQL, and VBA knowledge are a plus.<br> • General attitude: Problem solver, self-driven and motivated to get a job done well.<br> The role requires to be confident and to have the ability to operate in a dynamic and multicultural environment and to work laterally across the elseco Group in an intradepartmental way.<br> • Communication: An excellent command of the English language is desirable with an ability to communicate to all levels well.<br> • Team player and willingness to get on and succeed.<br></span> </div>
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Monitoring Property Operations<br>• Monitors and ensures compliance with all Guidelines to Operations.<br>• Ensures supervisors maintain adequate levels of department supplies.<br>• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).<br>• Ensures employees are working in a safe environment.<br>• Manages all period-end inventories.<br>• Directs, monitors, and assists all overnight staff.<br>• Ensures guest tracking scores and employee opinion survey goals are achieved.<br>Supporting Profitability and Revenue Goals<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.<br>• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.<br>• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.<br>• Administers plans and actions to keep chargebacks and rebates to a minimum.<br>• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.<br>• Manages employee hours.<br>• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.<br>Managing and Conducting Human Resources Activities<br>• Promotes participation in property safety-related programs.<br>• Monitors employee attendance and records absences/tardiness.<br>• Promotes teamwork and employee morale.<br>• Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.<br>• Keeps employees informed regarding new operational procedures, standards, or programs.<br>• Ensures all employees have complete knowledge of emergency procedures.<br>• Ensures constant communication takes place between employees, supervisors and management.<br>• Provides orientation for new employees and ensuring all information is entered into computer.<br>• Helps direct supervisors to achieve their own development goals.<br>• Encourages employee relations through gifts, parties, outings.<br>• Creates incentives that will promote better service and profit for the property.<br>• Assists operations manager in processing employee payroll weekly.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Associate - Cost Management professional to join our dynamic team in Dubai, United Arab Emirates. In this role, you will play a crucial part in delivering cost management excellence across a diverse portfolio of high-profile construction projects. You will work collaboratively with internal teams and external stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards. This is an excellent opportunity to develop your expertise in pre-contract cost management while contributing to landmark projects across the region.</p><br><p><strong>Responsibilities:</strong></p><br><p>• Normally receives general direction/instructions on new assignments. <br>
• Conducts surveys to ascertain the locations of natural features and human-made structures on the earth's surface, underground, and underwater, using electronic distance-measuring equipment and other surveying instruments. <br>
• Operates and manages land-information computer systems, performs tasks such as storing data, making inquiries, and producing plots and reports. <br>
• Reviews information from survey teams regarding measurement of distances, directions, angles between points and elevation of points, lines, and contours on, above, and below the earth’s surface. <br>
• Researches legal records, looks for evidence of previous boundaries, and analyzes the data to determine the location of boundary lines. <br>
• Records the results of surveys, verifies the accuracy of data, and prepares plots, maps, and reports. <br>
• An experienced professional with full understanding of area of specialization. <br>
• Works on complex problems of diverse scope.</p><br><br>Qualifications<br><ul><li>Bachelor's Degree in Quantity Surveying, Engineering, or a related construction field</li><li>Minimum 10 years of post-graduate experience in cost management within the construction industry</li><li>Minimum 3-5 years of professional experience in Dubai or the Middle East region</li><li>Chartered RICS Membership (MRICS) or equivalent professional certification</li><li>Experience in the Aviation sector is desirable </li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<span>We are looking for an experienced IT Support Engineer / IT Help Desk Specialist to provide first-line technical support and ensure smooth day-to-day IT operations within a professional office environment.<br> The successful candidate will be responsible for handling IT incidents and service requests, troubleshooting hardware, software and network issues, supporting user access and connectivity, and ensuring all incidents are properly logged, tracked and resolved within agreed SLA timelines.<br> The role requires strong customer service and communication skills, along with practical knowledge of Windows, Microsoft Office, Active Directory, basic networking and ITSM platforms .<br> Key Responsibilities Provide first-level technical support for IT incidents, service requests and end-user issues.<br> Log, categorize, prioritize, track and close incidents using ITSM tools such as ManageEngine, ServiceNow or similar platforms .<br> Troubleshoot and resolve hardware, software and basic network-related issues .<br> Provide user support for Windows operating systems and Microsoft Office applications .<br> Support users with system access, account issues, VPN connectivity and email-related problems .<br> Install, configure and troubleshoot desktops, laptops, printers and other end-user devices .<br> Perform basic user administration and access management using Active Directory .<br> Escalate unresolved or complex technical issues to the appropriate infrastructure, network, application or security teams.<br> Follow up on escalated incidents and ensure timely resolution and closure.<br> Ensure all incidents and service requests are handled in accordance with defined SLA timelines and IT support procedures .<br> Maintain accurate documentation of incidents, troubleshooting steps, resolutions and recurring issues.<br> Contribute to and maintain IT knowledge-base documentation and standard troubleshooting procedures.<br> Support employee onboarding and offboarding activities, including user accounts, access, devices and IT setup.<br> Coordinate with internal IT teams and external IT vendors, hardware suppliers, software providers and service partners when required.<br> Ensure compliance with IT policies, procedures, security requirements and operational standards.<br> Required Technical SkillsIT Support & Troubleshooting Minimum 2 years of experience in IT support, service desk or help desk environments .<br> Strong knowledge of Windows Operating Systems .<br> Good working knowledge of Microsoft Office / Microsoft 365 applications .<br> Hands-on experience troubleshooting desktops, laptops, printers and other IT peripherals.<br> Basic understanding of hardware and software troubleshooting.<br> Networking & Connectivity Basic knowledge of networking concepts including TCP/IP, DNS, DHCP and LAN/WAN fundamentals .<br> Experience troubleshooting basic network connectivity issues.<br> Experience supporting VPN connectivity and remote access issues.<br> Basic understanding of network and connectivity troubleshooting.<br> ITSM & Service Management Hands-on experience with ITSM platforms , preferably ManageEngine, ServiceNow or similar.<br> Experience logging, categorizing, prioritizing, tracking and closing incidents and service requests.<br> Understanding of SLA management, escalation procedures and ticket lifecycle management .<br> Ability to maintain accurate incident records and technical documentation.<br> Knowledge of ITIL principles is preferred.<br> Active Directory & User Administration Practical knowledge of Active Directory .<br> Experience with basic user administration, account creation/modification, password resets and access-related support.<br> Understanding of user onboarding and offboarding processes.<br> Security & System Administration Basic understanding of cybersecurity risks and IT security best practices .<br> Basic system administration knowledge.<br> Ability to follow organizational security policies and access-control procedures.<br> Understanding of secure handling of user accounts, credentials and IT assets.<br> Preferred Certifications The following certifications will be considered an advantage: ITIL Foundation Microsoft certifications AWS certifications Oracle certifications Relevant software development or technology certifications Other recognized IT infrastructure, support or service management certifications Stakeholder & Collaboration Responsibilities The role will work closely with: End users across the organization IT Infrastructure and Network teams Applications / Systems Support teams Information Security teams HR and Administration teams for onboarding and offboarding External IT vendors and hardware suppliers Software providers and technical support partners Internet and telecommunications service providers Required Behavioral Competencies The successful candidate should demonstrate: Strong stakeholder engagement and customer service orientation.<br> Excellent verbal and written communication skills.<br> Strong collaboration and teamwork.<br> Results-oriented approach with a focus on timely resolution.<br> Adaptability and willingness to learn new technologies and systems.<br> Professionalism and a strong sense of accountability.<br> Ability to work calmly and effectively under pressure.<br> Strong troubleshooting and problem-solving mindset.<br> Ability to prioritize multiple incidents and service requests.<br> Strong attention to detail and commitment to service quality.<br> Performance Expectations The successful candidate will be expected to: Resolve a high percentage of incidents within agreed SLA timelines.<br> Maximize First Contact Resolution (FCR) wherever possible.<br> Maintain accurate ticket categorization, documentation and closure.<br> Fulfil user service requests within agreed timelines.<br> Provide effective support for user access, email, VPN and hardware-related issues.<br> Escalate unresolved issues appropriately and within defined procedures.<br> Maintain high-quality incident and knowledge-base documentation.<br> Consistently comply with IT policies, procedures and SLA requirements.<br> Deliver a professional and positive end-user support experience.<br> Education Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field .<br> Equivalent relevant IT support experience may also be considered.<br> Ideal Candidate Profile The ideal candidate will be a hands-on IT Support / Service Desk professional who is comfortable working directly with end users and resolving day-to-day technical issues.<br> They should have practical experience with Windows, Microsoft Office, Active Directory, ITSM tools, VPN, email, hardware, basic networking and SLA-driven support environments .<br></span> </div>
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<span>We are looking for a Software Developer to support the development, enhancement, integration, and maintenance of internal information systems.<br> The role will work closely with business users and IT stakeholders to deliver reliable, secure, and efficient applications aligned with organizational requirements.<br> The ideal candidate will have hands-on software development experience, a good understanding of APIs and system integration, database knowledge, and the ability to troubleshoot and support applications through development, testing, UAT, and deployment.<br> Key Responsibilities Develop, test, maintain, and enhance internal applications and information systems.<br> Analyze requirements and work closely with business users to understand application and system needs.<br> Implement system enhancements, fixes, and continuous improvements.<br> Participate in system integration activities, including APIs and SAP interfaces .<br> Support integration between internal applications, enterprise systems, and external interfaces.<br> Assist with database design, development, maintenance, and data-related activities.<br> Develop and maintain reliable, scalable, and maintainable application components.<br> Troubleshoot application and system issues and provide timely resolutions.<br> Support User Acceptance Testing (UAT) , defect resolution, deployment, and post-deployment activities.<br> Prepare and maintain technical documentation, system documentation, and user guides.<br> Follow established software development standards, coding practices, security policies, and IT governance requirements.<br> Collaborate with business users, IT teams, and other stakeholders throughout the application development lifecycle.<br> Contribute to reporting, system improvements, process optimization, and continuous improvement initiatives.<br> Ensure accurate system integrations and database updates.<br> Support application stability, availability, and performance of assigned systems.<br> Required Technical SkillsSoftware Development Minimum 2+ years of software development experience .<br> Strong understanding of software development lifecycle and programming fundamentals.<br> Hands-on experience with at least one programming language such as: .<br>NET / C# Java or a similar enterprise programming language.<br> Experience developing, testing, debugging, and maintaining business applications.<br> APIs & System Integration Basic to intermediate understanding of REST APIs and system integration concepts .<br> Experience working with APIs, integrations, interfaces, or web services.<br> Exposure to SAP interfaces / SAP integration is an advantage.<br> Ability to understand integration requirements and troubleshoot integration-related issues.<br> Database Experience working with relational databases.<br> Knowledge of databases such as: SQL Server Oracle or similar relational database technologies.<br> Understanding of SQL, database design, queries, data manipulation, and database maintenance.<br> Web Technologies Familiarity with web development technologies.<br> Understanding of frontend/backend application interaction and web-based information systems.<br> Version Control & Development Tools Hands-on knowledge of Git or other version control systems .<br> Familiarity with standard software development and deployment practices.<br> ERP / Enterprise Systems Experience working in ERP environments is an advantage.<br> Exposure to SAP is highly desirable.<br> Application Development & Delivery The successful candidate will be expected to contribute across the application lifecycle, including: Requirement understanding Solution development Coding and configuration Testing and debugging System integration UAT support Deployment Production support Documentation Continuous improvement Required CompetenciesStakeholder Engagement Ability to work effectively with business users, IT teams, and other stakeholders to understand requirements and support successful application delivery.<br> Results Orientation Ability to deliver assigned development tasks within agreed timelines and take ownership of issues through resolution.<br> Collaboration Strong ability to work collaboratively with cross-functional teams in a highly cooperative environment.<br> Effective Communication Clear and professional communication skills, with the ability to explain technical issues and solutions to both technical and non-technical stakeholders.<br> Adaptability Ability to learn new technologies, systems, processes, and business requirements and adapt to changing priorities.<br> Professionalism High level of integrity, accountability, reliability, and professional conduct.<br> Technical & Functional Competencies Solution Development / Programming: Basic to proficient understanding of application development and programming.<br> System & Technology Integration: Understanding of APIs, interfaces, and enterprise system integration.<br> IT Strategy & Governance: Basic understanding of IT standards, governance, and development practices.<br> Quality Control: Ability to develop quality code, perform testing, identify defects, and support UAT.<br> User Experience Design: Basic understanding of usability and user experience principles when developing business applications.<br> Education Bachelor's degree in Computer Science, Information Technology, Software Engineering , or a related field.<br> Certifications - Advantage Certifications in software development, cloud, databases, or relevant technologies will be an advantage, including: Microsoft Certified Developer Oracle certifications AWS certifications Other relevant software development or technology certifications Preferred Experience Candidates with exposure to any of the following will be preferred: Enterprise application development ERP environments SAP interfaces/integration .<br>NET / C# development Java development SQL Server / Oracle REST APIs and web services Internal business information systems Application support and production troubleshooting UAT and deployment support What Success Looks Like Development tasks are delivered within agreed timelines.<br> Applications are delivered with strong code quality and minimal defects.<br> System issues and bugs are resolved within agreed SLAs.<br> Supported applications remain stable, reliable, and available.<br> UAT cycles are completed effectively with minimal rework.<br> Technical documentation and user guides are accurate and maintained.<br> Development and security standards are consistently followed.<br> System integrations and database updates are accurate and reliable.<br> The developer actively contributes to application and process improvements.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>We are looking for an experienced Senior SharePoint Developer / Full Stack Engineer with strong hands-on experience in SharePoint development and design , along with solid expertise in C#, SQL, CSOM, JSOM, REST APIs, and SharePoint administration/configuration .<br> The ideal candidate will be responsible for designing, developing, enhancing, and supporting enterprise SharePoint applications and solutions.<br> The role also requires exposure to modern full-stack technologies such as JavaScript/TypeScript, React, and Node.<br>js , with experience working in large enterprise environments.<br> The candidate should be technically strong, self-driven, comfortable influencing multiple teams, and capable of communicating technical solutions effectively to senior and executive stakeholders.<br> Key Responsibilities Design, develop, customize, and maintain enterprise SharePoint solutions and applications.<br> Lead SharePoint development activities across the application lifecycle, from requirement understanding and technical design through development, testing, deployment, and support.<br> Develop and integrate solutions using SharePoint, C#, SQL, CSOM, JSOM, and REST APIs .<br> Design and develop SharePoint-based applications, workflows, custom components, integrations, and enterprise solutions.<br> Configure and administer SharePoint services and related application components.<br> Develop and maintain PowerShell scripts for SharePoint administration, automation, deployment, and operational activities.<br> Work with IIS, hosting environments, Web Application Pools, service/application accounts, and account permissions .<br> Collaborate with architecture, business, infrastructure, security, QA, and engineering teams to deliver high-quality enterprise solutions.<br> Ensure application and technical architecture meets enterprise engineering, security, scalability, and performance standards.<br> Participate in technical design discussions, code reviews, technology evaluations, and architecture decisions.<br> Research and benchmark technologies against industry and best-in-class solutions and recommend appropriate improvements.<br> Ensure adherence to coding standards, secure development practices, unit testing, documentation, and engineering best practices.<br> Troubleshoot and resolve complex application, integration, hosting, and production issues.<br> Work within Agile delivery teams and participate in relevant Agile ceremonies and delivery activities.<br> Mentor and provide technical guidance to other engineers and development teams.<br> Influence multiple teams through technical expertise and contribute to improving engineering productivity and effectiveness.<br> Take ownership of assigned initiatives and drive them independently while collaborating effectively across the organization.<br> Communicate technical concepts, architecture decisions, risks, and recommendations clearly to senior and executive management.<br> Required Technical SkillsSharePoint – Mandatory Minimum 5 years of hands-on SharePoint development and design experience .<br> Strong experience in SharePoint Development .<br> Strong understanding of SharePoint architecture and enterprise application development.<br> Hands-on experience with SharePoint REST APIs .<br> Strong development experience using: C# SQL CSOM (Client-Side Object Model) JSOM (JavaScript Object Model) Good knowledge of SharePoint Administration and configuration of SharePoint services .<br> Experience with PowerShell scripting , particularly for SharePoint administration and automation.<br> Strong understanding of: IIS Web Hosting Web Application Pools Application/service accounts Account permissions SharePoint hosting and configuration Full Stack – Preferred / Added Advantage Good experience with JavaScript and/or TypeScript .<br> Experience with React.<br>js . Experience with Node.<br>js . Understanding of modern full-stack application development and integration patterns.<br> API & Integration Strong understanding and hands-on experience with REST APIs .<br> Experience integrating SharePoint applications with enterprise systems and external/internal services.<br> Understanding of API-based application architecture and integration best practices.<br> Functional / Domain Experience Experience working within banking, financial services, fintech, or other large enterprise environments is preferred.<br> Experience working on enterprise-scale applications and technology platforms.<br> Understanding of enterprise security, application architecture, and technology governance.<br> Experience working with business and technology stakeholders in complex organizational environments.<br> Engineering & Delivery Practices Strong understanding of software development lifecycle and enterprise engineering practices.<br> Experience following: Coding standards Secure coding practices Unit testing standards Documentation standards Application quality standards Experience working in Agile methodologies .<br> Ability to contribute to technical architecture and application design decisions.<br> Ability to research, evaluate, and benchmark technologies against best-in-class solutions.<br> Leadership & Soft Skills Ability to influence and collaborate with multiple technical and business teams.<br> Strong technical communication and stakeholder management skills.<br> Ability to share deep technical knowledge and improve team productivity and effectiveness.<br> Self-motivated and proactive with a strong ownership mindset.<br> Ability to independently drive initiatives and deliver outcomes with minimal supervision.<br> Strong collaboration skills across architecture, engineering, infrastructure, security, QA, and business teams.<br> Excellent interpersonal and presentation skills.<br> Ability to communicate technical concepts and present ideas effectively to senior and executive management .<br> Strong analytical, problem-solving, and decision-making capabilities.<br> Education Bachelor's or postgraduate degree in Computer Science, Information Technology, Engineering, or a related field .<br> Equivalent relevant industry experience may also be considered.<br> Preferred Qualification SharePoint Developer certification is preferred.<br> Ideal Candidate Profile The ideal candidate is a strong hands-on SharePoint engineer with 5+ years of development and design experience , rather than a purely administrative SharePoint profile.<br> Candidates with a combination of SharePoint + C# + SQL + CSOM/JSOM + REST APIs + PowerShell + IIS/hosting will be highly relevant.<br> Exposure to JavaScript/TypeScript, React, and Node.<br>js will provide an additional advantage.<br> Experience in banking, financial services, fintech, or large enterprise environments is strongly preferred.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>SAP TRM Managing Consultant </b></p><br>
<p><b>Summary </b></p><br>
<p>We are seeking an experienced SAP Managing Consultant specializing in Tax and Revenue Management (TRM) to join our team. The ideal candidate will have an experience in SAP implementations, with a deep understanding of SAP TRM modules, solutions, and integration with government tax and revenue systems. You will play a strategic role in managing and delivering complex TRM projects while providing thought leadership to clients.</p><br>
<p><strong>Location : Wokingham</strong></p><br>
<p><strong>Experience : 10 -12 Years</strong></p><br>
<p> <b>The Role </b></p><br>
<ul>
<li>Engaging with clients <ul>
<li>Establishes communications with clients.</li>
<li>Promotes management consultancy services.</li>
</ul>
</li>
<li>Scoping Client Requirements <ul>
<li>Understands and defines client requirements.</li>
<li>Presents clear and comprehensive written proposals.</li>
<li>Engages the client in selecting and owning optimal design options.</li>
</ul>
</li>
<li>Managing client interface <ul>
<li>Manages stakeholder expectations, maintaining focus on overall deliverables, agreeing and applying contractual terms of engagement.</li>
</ul>
</li>
<li>Communication & Presentation <ul>
<li>Conveys ideas and thoughts in a clear, focused style using effective verbal and non-verbal communication techniques, in formal and informal situations.</li>
<li>Uses presentation tools and techniques effectively to engage audience.</li>
<li>Produces clear client correspondence and reports, selecting most appropriate style to achieve desired outcome.</li>
</ul>
</li>
<li>Managing & Developing Others <ul>
<li>Manages, develops and appraises others, delegating where appropriate.</li>
<li>Seeks support from peers where appropriate.</li>
</ul>
</li>
<li>Partnering with Others <ul>
<li>Understands and engages expertise of others alongside own.</li>
<li>Leverages network effectively to research and define client issues, generate innovative solutions and/or inform delivery solutions.</li>
</ul>
</li>
<li>Tools & Methodologies <ul>
<li>Selects and uses appropriate diagnostic tools, methods and techniques.</li>
<li>Actively seeks out new and appropriate tools.</li>
</ul>
</li>
<li>Applying Knowledge <ul>
<li>Captures and builds knowledge in defined processes.</li>
<li>Share knowledge and experiences with others.</li>
<li>Applied knowledge, tools and technical expertise to support value creation, tailoring to the specific needs of the client.</li>
</ul>
</li>
<li>Planning & Management <ul>
<li>Manages client projects effectively, ensuring objectives, deadlines and budgets are met by team members under own control.</li>
<li>Competent use of planning tools and milestones appropriate for the size and scale of the project.</li>
<li>Demonstrates ability to assess form and allocate work streams, managing own time and that of others to meet deadlines.</li>
<li>Operates competently in all areas of project delivery.</li>
</ul>
</li>
<li>Managing Risk <ul>
<li>Manages medium risk projects (high complexity) working with others.</li>
<li>Identifies, quantifies and manages issues impacting on delivery of project.</li>
</ul>
</li>
<li>Ensuring Quality <ul>
<li>Demonstrates track record of successful delivery in a range of delivery roles in client engagements.</li>
<li>Ensures quality of own deliverables and those of team.</li>
<li>Monitors and measures client satisfaction.</li>
</ul>
</li>
<li>Managing Withdrawal <ul>
<li>Works with clients to determine a handover process to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project.</li>
<li>Reviews and predicts any potential areas of deficit, addressing them before the engagement ends.</li>
</ul>
</li>
<li>Technical Expertise <ul>
<li>Recognized as expert in own discipline.</li>
</ul>
</li>
<li>Business Understanding <ul>
<li>Discusses impact of other disciplines on area of work with confidence and knowledge.</li>
<li>Sector Knowledge.</li>
</ul>
</li>
</ul> <p><b>Responsibilities </b></p><br>
<ul>
<li>Lead the design, configuration, and deployment of SAP TRM solutions.</li>
<li>Map business processes to SAP functionalities, ensuring alignment with client requirements.</li>
<li>Oversee integration with SAP FI-CA, BRIM, PSCD, and external tax systems.</li>
<li>Act as the primary point of contact for clients, ensuring effective communication and relationship management.</li>
<li>Identify opportunities for expanding SAP TRM solutions to address evolving business needs.</li>
<li>Lead and mentor a team of consultants, fostering skill development and ensuring high-quality delivery.</li>
<li>Collaborate with cross-functional teams to ensure seamless project execution.</li>
<li>Stay updated with the latest SAP innovations, industry trends, and best practices in TRM.</li>
<li>Contribute to the development of TRM methodologies, accelerators, and tools.</li>
</ul> <p><b>Skills & Qualifications </b></p><br>
<ul>
<li>Bachelor’s or master’s degree in computer science, Information Technology, Finance, or a related field with 10 to 12 years of experience in SAP TRM implementation or support projects.</li>
<li>At least four full life cycle SAP TRM implementation from Blueprint/Explore through Go-Live.</li>
<li>Strong expertise in SAP modules such as FI-CA, PSCD, and integration with CRM or BRIM.</li>
<li>Proven track record of delivering SAP TRM projects in a leadership capacity.</li>
<li>Hands-on experience in configuring SAP TRM, FI-CA, PSCD, and Revenue Accounting solutions.</li>
<li>Knowledge of SAP S/4HANA Public Sector is highly desirable</li>
<li>SAP Certification in TRM, FI-CA, or S/4HANA Public Sector.</li>
<li>Experience in tax and revenue systems for government agencies.</li>
<li>Familiarity with global tax regulations and compliance requirements.</li>
</ul> <p><b>Consulting Skills </b></p><br>
<ul>
<li>Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.</li>
<li>Understands consulting “soft” skills necessary on engagements, as well as with team collaborative initiatives.</li>
<li>Ability to interpret requirements and apply SAP best practices.</li>
<li>Develop new professional peer relationships for additional business or possible new consultants.</li>
<li>Helps develop overall marketing messages.</li>
<li>Communicates project resource requirements to staffing coordinator/clients.</li>
<li>Ensures quality implementation (works with QA program).</li>
</ul>
<p><b>Leadership Skills </b></p><br>
<ul>
<li>Seeks ways to increase the project team effectiveness.</li>
<li>May act as a mentor for the team.</li>
<li>Works well as a leader of the entire team (motivates team).</li>
</ul> </div>
<h2 class="h5">Job description</h2>
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Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</span></p><br><br><p><span>Emirates Group IT operates at the heart of a complex, global aviation business, where data is fundamental to how we operate, innovate and make decisions. As we continue to evolve our enterprise technology and data landscape, we are looking for an accomplished architecture leader to join our team as <strong>Senior Manager Enterprise Data Architecture</strong>.</span></p><br><br><p><span>We are seeking a strategic technology leader to join us as <strong>Senior Manager Enterprise Data Architecture</strong>. You will lead the enterprise data architecture strategy, defining the principles, standards, platforms and patterns that enable scalable, secure and sustainable data solutions across Emirates Group IT. You will shape future state data platforms, provide architecture governance and influence strategic technology decisions, working closely with business and technology teams and Group's Enterprise Data & Analytics (ED&A) teams to align data architecture with the Group’s broader data and analytics strategy.</span></p><br><br><br><p><span>In this role you will:</span></p><br><br><ul><li>Define and govern enterprise IT standards and architectural principles to ensure alignment with corporate strategy and resolve cross-portfolio concerns. Establish the frameworks necessary to safeguard enterprise coherence, reduce duplication, and ensure that all technology decisions support scalable, resilient, and long-term business growth.</li><li>Research and assess emerging technologies and market trends to modernise the IT estate and sustain competitive advantage. Lead the evaluation of disruptive innovations and define modernisation roadmaps that manage technical debt and technology currency, ensuring the organization remains agile and future ready.</li><li>Provide coaching, mentorship, and leadership to solution architects and development teams to drive high performance and organisational alignment. Foster a culture of collaboration and build internal capability through development plans, ensuring teams are empowered to deliver solutions that meet both service levels and strategic objectives.</li><li>Lead the evolution of enterprise-wide architecture across infrastructure, operations, cybersecurity, and platform domains. Oversee frameworks that embed resilience, automation, and security into the design process to create a robust foundation for secure, efficient IT services and business continuity.</li><li>Establish the strategic direction, standards, and governance frameworks for data and analytics to safeguard information quality, integrity, and security. Define policies for data management and compliance, transforming information assets into reliable, trusted products for enterprise-wide decision-making and innovation.</li><li>Act as a thought leader and consultant to business units and cross-domain teams, promoting the adoption of well-architected frameworks and best practices. Influence stakeholders to apply architectural standards effectively, accelerating enterprise agility and enhancing responsiveness to evolving business needs.</li><li>Drive technology investment decisions through TCO and cost-benefit analysis and provide architectural leadership in vendor selection. Align enterprise business architecture with long-term strategic and technology priorities by mapping capabilities to IT products and partnering with Product Delivery teams to define architectural runways and prioritise technical enablers for scalable, sustainable delivery.</li></ul><br>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li><span><span>Degree in Computer Science, Engineering, or an equivalent IT-related discipline. Experience in Information Technology, Enterprise Architecture</span></span></li><li><span>10+</span> years of experience in Information Technology and Enterprise Architecture, focused on developing large‑scale, complex, distributed, and mission‑critical applications across heterogeneous environments. </li><li>8+ years of experience in defining and executing technology strategies with both an enterprise‑wide perspective and solution‑level detail, ideally complemented by exposure to the airline domain and experience working within Product-centric delivery models partnering with Product Management.</li></ul><ul><li>Strong understanding of application development technologies such as Java, open‑source frameworks, cloud platforms, and low‑code solutions.</li><li>Knowledge of non‑functional requirements and practices, including observability, automation, scalability, and maintainability.</li><li>Familiarity with agile software development methodologies such as Scaled Agile Framework (SAFe) and Scrum.</li><li>Knowledge of enterprise architecture frameworks such as TOGAF, Zachman, or other modern approaches.</li><li>Proficiency in industry‑standard modelling techniques such as ArchiMate and/or UML.</li><li>Understanding of contemporary architecture styles, including microservices, event‑driven architecture, and cloud‑native applications.</li><li>In‑depth knowledge of cloud architecture principles, with the ability to apply Well‑Architected Frameworks to deliver secure, scalable, and cost-optimised deployments, including FinOps practices.</li><li>Ideally certified in one or more relevant areas such as TOGAF, IASA, Cloud Architecture, or Cybersecurity.</li><li>Proficiency in IT financial models, including TCO (Total Cost of Ownership), budgeting, and Cloud FinOps principles to drive cost-optimised architecture decisions</li><li>Ability to model business capabilities, value streams, and operating models to bridge the gap between corporate strategy and technical execution.</li><li>Advanced soft skills in stakeholder management, negotiation, and the ability to influence decision-making and negotiate across complex organisational structures, distributed entities and competing priorities.</li></ul><br><p><span>Leadership role: Yes</span></p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span><span>www.emirates.com/careers</span> </span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> <p><strong>JOB PURPOSE</strong></p><br><p>Supervise and control the tendering, implementation and administration of relevant Contracts, while working</p><br><p>with Users so as to ensure that services and assets are acquired with favourable terms and conditions, at</p><br><p>optimal cost, as per Users’ requirements and complying with relevant legal requirements, policies, and</p><br><p>standards.</p><br><p>Supervise the activities related to the preparation of routine and complex tender documents for evaluation and</p><br><p>execution of contract documents, together with post contract administration including Amendments, Variation</p><br><p>order, Claims and disputes for all tenders and contracts. </p><br><p><strong>KEY ACCOUNTABILITIES</strong></p><br><p>Contracts Planning & Assessment</p><br><p> Lead the development of accurate and clear ‘Statement of Requirements’ to determine technical</p><br><p>adequacy of work-scope and specifications; Review end users’ requirements, develop and recommend</p><br><p>optimum contracting strategy based on work-scope, and ensure the timely and accurate development</p><br><p>of the Annual Acquisition Plan. </p><br><p> Assess the effectiveness of existing Contractual Practices against departmental and corporate</p><br><p>objectives amongst which value for money rank high in priority. Recommend appropriate changes in</p><br><p>order to mitigate contractual risks and to safeguard the Company’s interests. Liaise with the user for pre-tendering activities; i.e. via probing market; and strategizing sourcing,</p><br><p>tendering, awarding etc.; and allocating contracts resources e.g. assigning a team leader to handle pre</p><br><p>CR activities.</p><br><p> Establishing a Service Level Agreement (SLA) with the user, if applicable, to ensure a full compliance</p><br><p>of all requirements of Contracts request for tender documents preparation to reduce time, efforts and</p><br><p>clarifications of tendering process and awarding a contract.</p><br><p>Contracting Process:</p><br><p> Advise, finalize probable bidders list and conducts pre-qualification exercise in conjunction with the User</p><br><p>to establish the pre-qualification elements and criteria for the proposed bidders list for subsequent</p><br><p>Tender Board / Shareholders approval</p><br><p> Supervise the development of tender evaluation procedures, seeking approvals for contracts strategy,</p><br><p>contract award and other approvals as required, providing advice to modify technical scope, reviewing</p><br><p>commercial, and contractual evaluation and checking the final contracts before approval to ensure they</p><br><p>are consistent with Company approved policy</p><br><p> Supervise the preparation of complete tender enquiry documentation and manage the tendering</p><br><p>process including:</p><br><p>o Leading technical clarification meeting with bidders and end users</p><br><p>o Receiving proposals from the bidders; reviewing the Technical offers and resolving the</p><br><p>contractual exceptions if any</p><br><p>o Receiving the final technical report and arranging to obtain the commercial offers. </p><br><p>o Receiving, opening and evaluating the commercial offer in line with tendering policies &</p><br><p>procedures.</p><br><p> Conduct negotiation of contracts, amendments and variations with an optimum mix of price, In-Country</p><br><p>Value (ICV) and quality bases while assessing the quotations submitted and concluding</p><br><p>commercial/financial negotiations at the appropriate management level.</p><br><p> Lead the development and finalization of award proposal to obtain Tender Board / Shareholders</p><br><p>approval for the award of contracts. Review and ensure issue of Letter of Award / interim agreement,</p><br><p>acceptance by Contractor and reviewing the Performance Bonds and insurance certificates.</p><br><p> Ensure that final contract documents are complete and accurate in all respects prior to timely execution</p><br><p>(signing off) and distribution to concerned parties.</p><br><p>Contracts Administration</p><br><p> Provide expert support to the end uses, in the "Interpretation" of contracts during the course of</p><br><p>administration or at contracts "close-out".</p><br><p> Monitor post contract activities for affecting Contract Amendments with respect to any amendment /</p><br><p>variation in coordination with User, Finance and Legal (examples extra / additional works, extension of</p><br><p>completion period etc.) and seeking Tender Board / Shareholders approval for the amendment of the</p><br><p>contract as required. </p><br><p> Review ‘Variation Orders’ and ascertain with the end user the reasons for such variations and their</p><br><p>compatibility with the contracted rates. Lead negotiations with the contractor and seek Tender Board /</p><br><p>Shareholders approval for the additional scope of work. Issue amendment to the contract with respect</p><br><p>to cost and time for the variation in scope of work.</p><br><p> Review, analyse, and settle claims and disputes from contractors taking into account the Legal and</p><br><p>contractual framework. Organize meetings with facts and figures for dispute resolution while ensuring</p><br><p>company’s interests are safeguarded. </p><br><p> Advise end users on how to minimize variation and amendments to contract subsequent to award in</p><br><p>order to avoid volume of post contract issues. Liaise with ADNOC regarding establishing category management framework agreements for all</p><br><p>ADNOC Group of companies in order to establish ADNOC Refining Work Orders against each signed</p><br><p>master agreements/frame work agreements by ADNOC.</p><br><p>Others/Special Assignments</p><br><p> Perform special assignments/ activities assigned by ADNOC Refining management/ Contracts</p><br><p>Department Manager, as required.</p><br><p> Perform special assignments/ activities assigned by ADNOC Group Procurement, as required.</p><br><p> Benchmark with other international / local organizations for the best contracts practices</p><br><p><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</strong></p><br><p>Minimum Qualification</p><br><p> B.Sc. in an engineering discipline or equivalent. Additional qualification in Business</p><br><p>Administration/Legal will be preferred.</p><br><p>Minimum Experience & Knowledge </p><br><p> 10 years’ experience in varied contracts development and management related functions in an oil/gas</p><br><p>or petrochemical environment, 4 years of which should have been in a supervisory position.</p><br><p>Skills</p><br><p> High level of techno-commercial competency. </p><br><p> Sound knowledge of commercial practices and legal aspects. Ability to utilise computer software</p><br><p>packages.</p><br><p> Good negotiation skills.</p><br><p> Very good knowledge of English both written & spoken. Knowledge of Arabic is preferable</p><br><br> </div>
<h2 class="h5">Job description</h2>
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About Property Finder<p>Property Finder is the leading property portal in the Middle East and North Africa (MENA), dedicated to shaping an inclusive future for real estate while spearheading the region’s growing technology ecosystem.</p><br><p>At its core is a clear and powerful purpose: <strong>to change living for good in the region.</strong></p><br><p>Founded on the value of great ambition, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform delivers a seamless and enriching experience, empowering buyers and renters to make informed decisions.</p><br><p>Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse technology company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate across MENA.</p><br>Role Overview<p>As a key contributor to Property Finder’s success, the Account Manager is responsible for retaining and growing an established portfolio of customers within a designated emirate.</p><br><p>Through strategic account management, consultative support, and data-driven insights, the role helps customers maximize the value of Property Finder’s solutions. The Account Manager builds trusted, long-term relationships, manages renewals, reduces churn, and identifies relevant cross-sell and upsell opportunities within existing accounts.</p><br><p>Bonus compensation is linked to the achievement of key performance targets, including customer retention, renewals, account growth, and revenue performance.</p><br>Key Responsibilities<ul><li><p>Develop expert knowledge of Property Finder’s solutions portfolio and act as a trusted adviser to customers.</p><br></li><li><p>Manage a designated portfolio of existing real estate brokerage accounts.</p><br></li><li><p>Build and maintain strong, long-term relationships with key customer stakeholders and decision-makers.</p><br></li><li><p>Take ownership of the complete account lifecycle, including onboarding, engagement, retention, renewal, and account growth.</p><br></li><li><p>Conduct regular account reviews to understand customers’ objectives, challenges, performance, and evolving needs.</p><br></li><li><p>Use customer data and performance insights to recommend solutions that improve engagement and return on investment.</p><br></li><li><p>Proactively monitor account health, identify renewal risks, and implement appropriate retention plans.</p><br></li><li><p>Manage the renewal process from initial engagement through negotiation, agreement, and contract completion.</p><br></li><li><p>Identify relevant cross-sell and upsell opportunities based on customers’ needs and business objectives.</p><br></li><li><p>Prepare and present tailored renewal proposals, account plans, and commercial recommendations.</p><br></li><li><p>Ensure customers understand and effectively use their selected advertising and property-listing solutions.</p><br></li><li><p>Resolve customer concerns promptly and coordinate internal support when required.</p><br></li><li><p>Maintain accurate and up-to-date records of account activity, renewal opportunities, risks, and commercial discussions in Salesforce CRM.</p><br></li><li><p>Produce reliable weekly, monthly, and quarterly forecasts for renewals, retention, and revenue.</p><br></li><li><p>Negotiate renewal terms and finalize agreements while protecting both customer value and Property Finder’s commercial interests.</p><br></li><li><p>Collaborate with customers and internal finance teams to ensure timely payment and account reconciliation.</p><br></li><li><p>Work closely with internal departments to address customer requests and deliver a seamless customer experience.</p><br></li><li><p>Share customer feedback and insights with relevant teams to support continuous improvements to products, services, and processes.</p><br></li></ul>The PersonDesired Qualifications<ul><li><p>Bachelor’s degree in business, marketing, or a related field.</p><br></li><li><p>At least three years of professional experience in account management, customer success, retention, or renewals within a SaaS or subscription-based environment.</p><br></li><li><p>A proven record of retaining customers, managing renewals, reducing churn, and growing existing accounts.</p><br></li><li><p>Strong relationship-management skills, with the ability to build trust and credibility with customers.</p><br></li><li><p>A consultative approach and the ability to understand customers’ commercial objectives and recommend appropriate solutions.</p><br></li><li><p>Strong analytical skills, including the ability to interpret customer data and identify opportunities to improve return on investment.</p><br></li><li><p>An exceptional customer-service mindset and the patience to address a range of customer needs.</p><br></li><li><p>Effective problem-solving and conflict-resolution skills.</p><br></li><li><p>Strong communication, negotiation, presentation, and stakeholder-management skills.</p><br></li><li><p>Ability to communicate confidently with key decision-makers.</p><br></li><li><p>An understanding of the real estate industry is desirable.</p><br></li><li><p>A proactive, influential, and highly motivated approach, with the ability to thrive in a target-driven environment.</p><br></li><li><p>Strong computer literacy and proficiency in Excel and PowerPoint.</p><br></li><li><p>Solid experience using CRM tools; Salesforce experience is an advantage.</p><br></li></ul>Other Capabilities<ul><li><p>Ability to prioritize and manage multiple customer accounts, renewal timelines, and commercial discussions.</p><br></li><li><p>Ability to adapt quickly to evolving business strategies and industry dynamics.</p><br></li><li><p>Experience working within cross-cultural and diverse teams.</p><br></li><li><p>Proven ability to navigate complex decision-making processes within customer organizations.</p><br></li><li><p>Familiarity with additional CRM platforms and other relevant business tools.</p><br></li></ul>Our Promise to Talent<p>At Property Finder, we believe talent thrives in an environment where you can be your best self—where you are empowered to create, elevate, grow, and care.</p><br><p>Our team comprises the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact, and we firmly believe that when our people grow, we all succeed.</p><br>Property Finder Guiding Principles<ul><li><p><strong>Think Future First</strong></p><br></li><li><p><strong>Data Beats Opinions, Speed Beats Perfection</strong></p><br></li><li><p><strong>Optimise for Impact</strong></p><br></li><li><p><strong>Act Like an Owner</strong></p><br></li><li><p><strong>The Biggest Risk Is Taking No Risk at All</strong></p><br></li></ul>Find Us Online<ul><li><p><span>Twitter</span></p><br></li><li><p><span>Facebook</span></p><br></li><li><p><span>Instagram</span></p><br></li><li><p><span>LinkedIn</span></p><br></li><li><p><span>Glassdoor</span></p><br></li></ul>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments<br></p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Reviews and interprets each prescription/ medication orders in the ward and outpatient settings.</p><ul><li><p>Provides appropriate patient information concerning the medications if & when required.</p></li><li><p>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.</p></li><li><p>Inspects wards and clinics for outdated, deteriorated, or excessive stocks.</p></li><li><p>Performs drug utilization/administration evaluations, systematic internal reviews.</p></li><li><p>Demonstrate knowledge, skills, and abilities in the following:</p></li><li><p>Ability to read, interpret, and apply complex written instructions.</p></li><li><p>Knowledge of professional Pharmacy practice.</p></li><li><p>Ability to communicate orally and in writing.</p></li><li><p>Basic knowledge of pharmaceuticals, pharmacokinetics, pharmacotherapeutics.</p></li><li><p>Basic computer skills.</p></li><li><p>Ability to analyse drug-related medical problems; and</p></li><li><p>Skill in preparing sterile products.</p></li><li><p>Checks & reviews medication stocks register in the wards to ensure drug availability and correct inventory.</p></li><li><p>Replenish crash carts medications including controlled drugs.</p></li><li><p>Maintains a register for crash carts locks.</p></li><li><p>Inspects Pharmacy inventory, nursing cabinets and removes any outdated or deteriorated medications.</p></li><li><p>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist.</p></li><li><p>Assists in the training of new in-pharmacist staff as per the direction of the chief pharmacist.</p></li><li><p>Performs other miscellaneous duties, as directed by the chief pharmacist.<br></p></li></ul></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed </p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. <br></p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;<br></p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems </strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p> Be familiar with emergency and evacuation procedures </p></li><li><p> Not wilfully or recklessly endanger anyone’s health and safety </p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained<br></p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI): </strong></p><br><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </p><ul><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required:</p><ul><li><p>Education and training. Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.</p></li><li><p>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.</p><br></li></ul><p>Desired: </p><p>Fluent in spoken & written English, Arabic language is desirable, but not essential.</p><br><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><p>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</p><br><p><strong>Specialist Certification</strong></p><p><strong>Required: </strong>NA</p><p><strong>Desired: </strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul></li></ul>
<ul><li><p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Reviews and interprets each prescription/ medication orders in the ward and outpatient settings.</p><ul><li><p>Provides appropriate patient information concerning the medications if & when required.</p></li><li><p>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.</p></li><li><p>Inspects wards and clinics for outdated, deteriorated, or excessive stocks.</p></li><li><p>Performs drug utilization/administration evaluations, systematic internal reviews.</p></li><li><p>Demonstrate knowledge, skills, and abilities in the following:</p></li><li><p>Ability to read, interpret, and apply complex written instructions.</p></li><li><p>Knowledge of professional Pharmacy practice.</p></li><li><p>Ability to communicate orally and in writing.</p></li><li><p>Basic knowledge of pharmaceuticals, pharmacokinetics, pharmacotherapeutics.</p></li><li><p>Basic computer skills.</p></li><li><p>Ability to analyse drug-related medical problems; and</p></li><li><p>Skill in preparing sterile products.</p></li><li><p>Checks & reviews medication stocks register in the wards to ensure drug availability and correct inventory.</p></li><li><p>Replenish crash carts medications including controlled drugs.</p></li><li><p>Maintains a register for crash carts locks.</p></li><li><p>Inspects Pharmacy inventory, nursing cabinets and removes any outdated or deteriorated medications.</p></li><li><p>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist.</p></li><li><p>Assists in the training of new in-pharmacist staff as per the direction of the chief pharmacist.</p></li><li><p>Performs other miscellaneous duties, as directed by the chief pharmacist.</p></li></ul></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed </p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems </strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p> Be familiar with emergency and evacuation procedures </p></li><li><p> Not wilfully or recklessly endanger anyone’s health and safety </p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI): </strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </p></li><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required:</p><ul><li><p>Education and training. Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.</p></li><li><p>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.</p><br></li></ul><p>Desired: </p><p>Fluent in spoken & written English, Arabic language is desirable, but not essential.</p><br><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><p>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</p><br><p><strong>Specialist Certification</strong></p><p><strong>Required: </strong>NA</p><p><strong>Desired: </strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Job Summary</strong></p><br><p>The Head of Product Support (Middle East and India) provides executive leadership, strategic direction, and operational accountability for Product Support across the Middle East and India region. As a key member of the regional leadership team, the role is accountable for the overall performance, maturity, and strategic evolution of the regional Product Support organisation, while representing the function with customers, partners, and senior internal stakeholders.</p><br><p>The role is responsible for driving service excellence through the continual evolution of the Product Support operating model, organisational capability, and measurable operational improvement aligned with regional business priorities and global strategy. The role leads the regional Product Support organisation and represents the function at executive customer forums, governance meetings, and strategic business discussions across the region.</p><br><p>Success in this role will be measured by exceptional customer outcomes, organisational capability, operational excellence, and the continued evolution of Product Support as a strategic differentiator for the business.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Champion a customer-first culture across the regional Product Support organisation, ensuring customer interactions strengthen customer satisfaction, trust, and long-term partnership while delivering measurable business value.</li><li>Provide visible and credible leadership to customers, partners, and internal stakeholders, representing Product Support at executive governance and strategic customer forums while acting as the senior escalation point for complex or business-critical matters.</li><li>Act as a key member of the Middle East regional management team, shaping regional strategy, contributing to commercial and investment discussions, and influencing resource planning and operational decision-making beyond functional boundaries.</li><li>Lead the regional Product Support organisation through four experienced managers across Dubai and Riyadh, with accountability for workforce planning, organisational capability, performance, succession, and leadership development.</li><li>Influence global and regional product strategy, development priorities, and investment decisions by representing regional customer needs and operational insight at executive governance forums.</li><li>Own the regional service delivery operating model across Incidents, Service Requests, Enhancement Requests, and upgrades, ensuring effective prioritisation, demand management, and alignment with contractual commitments, customer outcomes, and business priorities.</li><li>Establish and lead regional service governance, defining performance frameworks, KPIs, and service metrics while using operational analytics and executive reporting to drive accountability, informed decision-making, and continual service improvement.</li><li>Embed a consultative approach to customer engagement, ensuring the team understands the underlying business requirement and defines appropriate, sustainable solutions rather than defaulting to agreement or tactical fixes.</li><li>Provide executive oversight for major incident management, change governance, and release and deployment readiness, ensuring effective stakeholder communication, proactive risk management, and minimal disruption to customer operations.</li><li>Lead the modernisation and continual evolution of the regional Product Support operating model, incorporating best-practice service management frameworks, automation, tooling enhancements, and data-driven decision-making.</li><li>Strengthen communication and escalation practices across regional and global stakeholders, fostering transparency, alignment, and effective cross-functional collaboration.</li><li>Develop future regional support leaders and embed a culture of ownership, innovation, and constructive challenge across the regional Product Support organisation.</li></ul><p><strong>&nbsp;</strong><strong>Experience and Qualifications</strong></p><br><p><strong>Leadership Experience</strong></p><br><ul><li>8 years’ experience leading enterprise software support and/or service organisations, including significant experience leading regional or multi-country operations.</li><li>Demonstrated success leading senior management teams through organisational growth, operational transformation, and cultural change.</li><li>Demonstrated credibility engaging C-level executives, CIOs, executive sponsors, and senior healthcare leaders.</li><li>Proven ability to operate as part of a senior regional management team and influence cross-functional outcomes.</li></ul><p><strong>Professional Experience</strong></p><br><ul><li>Experience leading support organisations responsible for complex enterprise software portfolios, preferably within healthcare.</li><li>Experience operating across Product Support, Development, and Professional Services, with the ability to balance customer outcomes, technical priorities, and commercial objectives.</li><li>Deep understanding of modern service management frameworks (e.g., ITIL), automation, operational analytics, and data-driven performance management.</li></ul><p><strong>Education and Professional Qualifications</strong></p><br><ul><li>Bachelor’s degree in healthcare, Computer Science or a related field</li><li>ITIL certification (preferred)</li><li>Relevant leadership or management training (preferred)</li></ul><p><strong>About InterSystems</strong></p><br><p>InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit&nbsp;<strong>InterSystems.com</strong>.</p><br><p>&nbsp;</p><br><p><strong>AI Disclaimer</strong></p><br><p>InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). &nbsp;InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.</p><br><p>Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. &nbsp;AI tools and third-party transcription services must not be used during interviews or assessments.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking.<br> Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business operations.<br> The Data Architect leads the design and execution of robust, enterprise-grade data architectures that support AI initiatives, advanced analytics, and business intelligence efforts.<br> Operating within client environments with a strong focus on financial services, banking, and treasury domain frameworks, this role translates complex business and regulatory requirements into scalable, secure, and performant data structures.<br> The Data Architect collaborates closely with data engineers, data scientists, and business stakeholders to ensure that foundational data systems align directly with strategic corporate goals.<br> Key ResponsibilitiesArchitectural Design & Treasury Data Modeling Lead the design and implementation of scalable data architectures, enterprise data lakes, and modern warehouse frameworks that address current and future analytical needs.<br> Develop and maintain conceptual, logical, and physical data models (relational, dimensional, NoSQL) to support complex analytics, reporting, and specialized treasury operations (e.<br>g., cash management, liquidity risk, asset-liability management).<br> Design seamless data flows and integration strategies across core banking, treasury management systems (TMS), external market feeds, and downstream AI/ML pipelines.<br> Standards, Governance & Security Establish data governance, data lineage, quality control standards, and design guidelines that enforce data integrity, security, and auditability.<br> Ensure all data architectures adhere to local and international financial regulatory requirements, data privacy mandates, encryption protocols, and strict access controls.<br> Collaboration, Optimization & Innovation Work closely with data engineers, data analysts, AI specialists, and treasury stakeholders to gather requirements and convert business goals into technical execution.<br> Monitor and optimize database performance, ensuring efficient query execution, low-latency access, partitioning, and indexing strategies across cloud and on-premise platforms.<br> Create and maintain comprehensive documentation covering data models, system topologies, data dictionaries, and architectural guidelines accessible to all organizational levels.<br> Evaluate emerging technologies, cloud capabilities, and data tools to provide data-driven recommendations that elevate the firm’s data and AI capabilities.<br> The benefits you'll enjoy as part of this role include: Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation.<br> The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br> At DeepLight AI, we recognise that diversity drives innovation.<br> We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br> Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br> If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know.<br> This information will be kept strictly confidential and will not impact hiring decisions.<br> We need you to have: Strong mastery of data modeling methodologies (relational, dimensional, star/snowflake schemas, Data Vault, NoSQL) and database engines (e.<br>g., PostgreSQL, Oracle, SQL Server, MongoDB).<br> Deep functional knowledge of modern cloud-based data solutions (Azure, AWS, or GCP), cloud data warehouses (e.<br>g., Snowflake, BigQuery, Synapse), and advanced ETL/ELT orchestration patterns.<br> Solid understanding of data governance principles, metadata management, enterprise data security, and compliance frameworks applicable to financial systems.<br> Excellent communication skills, with a proven ability to explain complex technical designs, data flows, and trade-offs to non-technical stakeholders and executive leadership.<br> Outstanding analytical skills and a structured approach to resolving complex architectural bottlenecks in fast-paced, multidisciplinary team environments.<br> Direct experience working with financial services, corporate treasury operations, banking systems, or financial risk platforms, understanding core treasury concepts such as liquidity, cash positioning, and financial messaging standards.<br> Proven experience operating as a Data Architect or Principal Data Engineer, with a verifiable portfolio of designing and implementing complex, scalable enterprise data architectures.<br> Demonstrated background in designing enterprise-grade data pipelines, integrating disparate real-time and batch data sources into unified analytics architectures.<br> Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Data Engineering, or a related quantitative discipline (or equivalent practical experience).<br> We'd also like you to have: Direct hands-on experience integrating major Treasury Management Systems (e.<br>g., FIS Integrity, Murex, Kyriba, SAP Treasury) or financial messaging protocols (e.<br>g., SWIFT, ISO 20022).<br> Familiarity with data preparation requirements for machine learning models, feature stores, and vector database structures for AI application consumption.<br> Formal industry credentials such as TOGAF, AWS Certified Data Analytics / Solutions Architect, Azure Solutions Architect Expert, or Certified Data Management Professional (CDMP).<br></span> </div>
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<span>Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.<br> Connecting millions of users across the country, we are committed to delivering the best online search experience.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Product Manager - Growth, you will own the end-to-end lead-generation performance of dubizzle’s VAS funnels — inspections, financing, insurance, evaluations and service contracts — across the dubizzle platform, CLM and paid channels.<br> You will identify choke points across each funnel, run a structured A/B testing agenda, and work closely with design and engineering to ship improvements that increase lead volume and conversion.<br> Beyond the funnels, you will drive select VAS frontend initiatives across dubizzle web and app — including partner integrations — that expand what the automotive services business can offer.<br> In this role, you will: Funnel Growth & Conversion Optimisation Own end-to-end lead conversion performance across the C2C inspections, financing, insurance, evaluations and service contract funnels.<br> Identify choke points and drop-off stages within each funnel using data, session recordings and user behaviour analysis.<br> Tweak funnel flows, forms, CTAs and messaging to increase qualified lead generation from the dubizzle platform, CLM and paid channels.<br> Expand lead capture across channels — WhatsApp, call centre and chatbot — not just web/app forms.<br> Personalise and segment funnel steps based on user profile and prior behaviour.<br> Design re-engagement and remarketing flows to recover users who dropped off and abandoned funnels.<br> Define and track north-star and stage-level metrics (CVR, drop-off rate, CPL, lead-to-sale) for every funnel.<br> Experimentation & Data Analysis Build and prioritise a continuous A/B and multivariate testing roadmap using RICE/ICE frameworks.<br> Design pricing and packaging experiments (fee structures, bundles) alongside UX and CTA tests.<br> Be proficient in GA4, GTM and Excel to analyse funnel conversion at each stage.<br> Build and maintain dashboards that track funnel health, experiment results, and lead quality across channels.<br> Run cohort, funnel and attribution analysis to identify the highest-impact opportunities for growth.<br> UX & Product Design Create wireframes, user flows and mockups (Figma) for funnel improvements and new features.<br> Partner with design to simplify user journeys and remove friction at each step of the funnel.<br> Translate research and data insights into clear product and design requirements.<br> Roadmap & Delivery Build the business case and ROI justification for growth initiatives to inform prioritisation, not just execute against a set roadmap.<br> Own and maintain the product roadmap for funnel growth and related VAS frontend initiatives.<br> Write clear PRDs and user stories, and prioritise the backlog based on impact and effort.<br> Follow up closely with the development team through sprint cycles to ensure timely, high-quality delivery.<br> Coordinate QA and release readiness with development before funnel changes go live.<br> Run experiment retrospectives and feed learnings back into the roadmap.<br> Cross-Functional Collaboration Work closely with CRM/Sales Ops, Marketing, Design and Engineering to align on funnel priorities.<br> Partner with the CRM team on lead handoff quality, feedback loops and lead scoring.<br> Coordinate with marketing on channel mix, campaign landing pages and CPL/CPA performance.<br> VAS Platform & Strategic Projects Lead select frontend initiatives across dubizzle’s VAS ecosystem beyond funnel work, e.<br>g. bank integrations for financing and insurance flows.<br> Evaluate and scope new VAS features and partnerships that expand lead-generation potential.<br> Stay current on growth, CRO and fintech/proptech trends relevant to classifieds and automotive services platforms.<br> A fast paced, high performing team.<br> Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> #UAEdubizzle Bachelor’s degree in Business Administration, Engineering, Computer Science, Marketing, Economics or a related field.<br> 4–6 years of experience in product management and growth roles, ideally within e-commerce, marketplaces or classifieds platforms.<br> Proven track record improving funnel conversion rates and running structured A/B testing programs.<br> Experience working with cross-functional engineering and design teams to ship product improvements.<br> Experience in automotive services, fintech, insurtech or proptech-adjacent products is beneficial.<br> Knowledge of effective sales methodologies and strategies for hitting and exceeding revenue targets.<br> Knowledge of the banking and insurance partner landscape, including their specific requirements, approval criteria, and operational processes.<br> Well-versed in customer service and training techniques with the ability to learn quickly.<br> Excellent written and verbal communication skills in English.<br> Ability to multitask, prioritise, and manage time effectively & efficiently.<br> Highly presentable with a responsible and professional attitude.<br> Strong customer service attitude, work ethic, and a drive for success.<br></span> </div>
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<p><span><strong><u>Adjunct Faculty in Design Thinking</u></strong></span></p><br><p><span>Heriot-Watt University Dubai campus is currently inviting applications for Adjunct Faculty positions in Design Thinking. </span></p><br><p><span><strong>About Heriot-Watt University:</strong></span></p><br><p><span>Heriot-Watt University has five global campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of computer sciences, engineering, design, business and the built environment. </span></p><br><p><span>With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, which has made it one of the top UK universities for business and industry. We connect with industry at every level and develop programmes to match their needs, so employers get work-ready industry-fit graduates. </span></p><br><p><span>We have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities.</span></p><br><p><span><strong>Roles & Responsibilities for our adjuncts may include:</strong></span></p><br><ul><li><p><span>Undertaking teaching and assessment duties on academic programmes. Support colleagues in the delivery of courses and other activities to support the delivery of the University’s aims.</span></p><br></li><li><p><span>Support in developing relevant materials in appropriate formats. Contribute to the content, design and delivery and the quality of teaching and learning, in consultation with colleagues and within the international structures and mechanisms established by the University.</span></p><br></li><li><p><span>Deliver teaching and practical workshop activities related to design thinking theories and frameworks, creative and critical thinking, user-centred research, interdisciplinary collaboration, problem seeking and problem solving, ideation, prototyping and strategic storytelling.</span></p><br></li><li><p><span>Support students in applying design thinking methods to understand user needs, generate appropriate solutions, develop and evaluate concepts and communicate design-led outcomes.</span></p><br></li><li><p><span>Mentor and supervise students, providing effective, well-documented and timely feedback, both formative and summative. Provide pastoral support, recognising when to refer a student for further support. Play a key role in the delivery and support of an excellent student learning and living experience at HWU.</span></p><br></li><li><p><span>Support the assessment of portfolios of work, including workshop activities, research, ideation, design development, prototyping and reflective practice.</span></p><br></li><li><p><span>Develop and maintain strong links with business and industry, external organisations and the education sector.</span></p><br></li><li><p><span>Work collaboratively with colleagues at our Dubai Campus as well as at our UK and other campuses where applicable, and with external networks both for the exchange of information, to share learning and to form relationships for future collaboration.</span></p><br></li><li><p><span>The typical time commitment includes contact hours within the classroom, preparation time, assessment and feedback time, all over a 12 to 15-week teaching and assessment semester</span></p><br></li></ul><p><span><strong>Qualifications:</strong></span></p><br><ul><li><p><span>PhD or Masters in Design, Design Management, or a relevant field </span></p><br></li><li><p><span>Ability to teach Postgraduate programmes.</span></p><br></li><li><p><span>Minimum of 5 years industry experience.</span></p><br></li><li><p><span>Previous teaching, training or workshop facilitation experience is preferred.</span></p><br></li><li><p><span>Excellent Communication skills: programmes are delivered in English and so fluency in English is essential.</span></p><br></li></ul><p><span><strong>Other requirements:</strong></span></p><br><p><i><span>Applicants must be in the UAE and on a Resident visa and must provide a NO-Objection-Certificate (NOC) from the visa sponsor. UAE Nationals & Golden visa holders do not need to provide a NOC. Right to work documentation required from candidates will include.</span></i></p><br><ul><li><p><i><span>Coloured passport copy including visa page.</span></i></p><br></li><li><p><i><span>Emirates ID copy, both front and back</span></i></p><br></li><li><p><i><span>Attested Degree</span></i></p><br></li><li><p><i><span>Updated CV</span></i></p><br></li><li><p><i><span>NOC</span></i></p><br></li></ul><p><i><span><strong>‘How to Apply’</strong></span></i></p><br><p><i><span>Interested applicants must submit via the Heriot-Watt Careers page. (1) Cover letter describing interest and suitability for the post; (2) Full up-to date CV </span></i></p><br><p><i><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.</span></i></p><br><p><i><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></i></p><br><p><i><span>Heriot-Watt University Dubai is (</span></i><i><span>Commission for Academic Accreditation</span></i><i><span>) CAA Licensed; therefore, successful candidates will need to either provide terminal degrees attested from a UAE institution accredited by the CAA or if the degree is not from a UAE Institution, the candidate will need to have MoE (Ministry of Education) Equivalency. More info on attestation can be found </span></i><i><span>here</span></i><i><span> on the MoE website. The candidate is responsible for getting their degree attestations done and these should be completed within six months of joining.</span></i></p><br><br><br><br> </div>
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<p><span>Performs as a Pharmacist with full professional authority, knowledge and judgment, operating as a generalist, with advanced level of responsibility and experience in all aspects of the total Pharmacy operation.</span></p><br><br><br>Responsibilities:<br><p><span><strong>Managerial</strong></span></p><br><ul><li><p><span>Maintaining sufficient inventory of material supplies and equipment for performance of duties</span></p><br><ul><li><p><span>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</span></p><br></li></ul></li></ul><br><p><span><strong>Technical</strong></span></p><br><ul><li><p><span>Reviews and interprets each prescription/ medication orders in the ward and outpatient settings.</span></p><br><ul><li><p><span>Provides appropriate patient information concerning the medications if & when required.</span></p><br></li><li><p><span>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.</span></p><br></li><li><p><span>Inspects wards and clinics for outdated, deteriorated, or excessive stocks.</span></p><br></li><li><p><span>Performs drug utilization/administration evaluations, systematic internal reviews.</span></p><br></li><li><p><span>Demonstrate knowledge, skills, and abilities in the following:</span></p><br></li><li><p><span>Ability to read, interpret, and apply complex written instructions.</span></p><br></li><li><p><span>Knowledge of professional Pharmacy practice.</span></p><br></li><li><p><span>Ability to communicate orally and in writing.</span></p><br></li><li><p><span>Basic knowledge of pharmaceuticals, pharmacokinetics, pharmacotherapeutics.</span></p><br></li><li><p><span>Basic computer skills.</span></p><br></li><li><p><span>Ability to analyse drug-related medical problems; and</span></p><br></li><li><p><span>Skill in preparing sterile products.</span></p><br></li><li><p><span>Checks & reviews medication stocks register in the wards to ensure drug availability and correct inventory.</span></p><br></li><li><p><span>Replenish crash carts medications including controlled drugs.</span></p><br></li><li><p><span>Maintains a register for crash carts locks.</span></p><br></li><li><p><span>Inspects Pharmacy inventory, nursing cabinets and removes any outdated or deteriorated medications.</span></p><br></li><li><p><span>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist.</span></p><br></li><li><p><span>Assists in the training of new in-pharmacist staff as per the direction of the chief pharmacist.</span></p><br></li><li><p><span>Performs other miscellaneous duties, as directed by the chief pharmacist.</span></p><br></li></ul></li></ul><br><p><span><strong>Quality and Safety</strong></span></p><br><ul><li><p><span>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</span></p><br><ul><li><p><span>Complying with all safety and quality control programs and procedures as applicable</span></p><br></li><li><p><span>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</span></p><br></li><li><p><span>Ensuring that safety procedures and quality assurance tests are maintained within all sections</span></p><br></li><li><p><span>Comply and support clinical audit processes within the service and report on these as agreed </span></p><br></li><li><p><span>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </span></p><br></li></ul></li></ul><br><p><span><strong>Continuous Education</strong></span></p><br><ul><li><p><span>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</span></p><br><ul><li><p><span>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </span></p><br></li><li><p><span>Participating in the orientation and training of new employees</span></p><br></li><li><p><span>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</span></p><br></li><li><p><span>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</span></p><br></li><li><p><span>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</span></p><br></li></ul></li></ul><br><p><span><strong>Occupational Safety and Health Management Systems </strong></span></p><br><ul><li><p><span>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</span></p><br><ul><li><p><span>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</span></p><br></li><li><p><span>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</span></p><br></li><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures </span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems. </span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures </span></p><br></li><li><p><span>Not wilfully or recklessly endanger anyone’s health and safety </span></p><br></li><li><p><span>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible </span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills. </span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul></li></ul><br><p><span><strong>Prevention and Control of Infection (PCI): </strong></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </span></p><br><ul><li><p><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></p><br></li></ul></li></ul><br><br>Qualifications:<br><p><span><strong>Qualifications & licensure</strong></span></p><br><p><span>Required:</span></p><br><ul><li><p><span>Education and training. Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.</span></p><br></li><li><p><span>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.</span></p><br></li></ul><p><span>Desired: </span></p><br><p><span>Fluent in spoken & written English, Arabic language is desirable, but not essential.</span></p><br><br><p><span><strong>Experience required in addition to the Qualifications mentioned above</strong></span></p><br><p><span><strong>Required:</strong></span></p><br><p><span>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</span></p><br><br><p><span><strong>Specialist Certification</strong></span></p><br><p><span><strong>Required: </strong>NA</span></p><br><p><span><strong>Desired: </strong>NA</span></p><br><br> </div>