Contract Representative Jobs in UAE

We currently have openings for a Customer Service Representative role to support a UK-based business. The role mainly involves handling inbound and outbound calls from UK-based clients, along with general administrative and customer service tasks.<br>???? Location: Omni Group, M2 Floor, Burj Nahar Mall, Al Muteena Dubai<br>???? Working Hours:<br>Monday to Friday – 10:00 PM to 08:00 PM(to align with UK working hours)<br>???? Salary: AED 2,800 per month, increasing to AED 3,000 after a successful three-month trial period.<br>Fluency in English is essential, as the role involves direct communication with UK clients over calls and emails.<br>If this opportunity interests you, please kindly share the following details:<br>1. Where are you currently located?<br>2. Are you presently employed?<br>3. What is your visa status?<br>4. Are you available to join immediately?<br>5. Your full name and email address.<br>share your cv on +971 589488371.<br>Looking forward to your response.

We currently have openings for a Customer Service Representative role to support a UK-based business. The role mainly involves handling inbound and outbound calls from UK-based clients, along with general administrative and customer service tasks.<br>???? Location: Omni Group, M2 Floor, Burj Nahar Mall, Al Muteena Dubai<br>???? Working Hours:<br>Monday to Thursday – 12:00 PM to 10:00 PM<br>Friday – 12:00 PM to 7:00 PM<br>(to align with UK working hours)<br>???? Salary: AED 2,800 per month, increasing to AED 3,000 after a successful three-month trial period.<br>Fluency in English is essential, as the role involves direct communication with UK clients over calls and emails.<br>If this opportunity interests you, please kindly share the following details:<br>1. Where are you currently located?<br>2. Are you presently employed?<br>3. What is your visa status?<br>4. Are you available to join immediately?<br>5. Your full name and email address.<br>share your cv on +971 589488371.<br>Looking forward to your response.

Sales Development Representative (SDR) | Digital & Creative Agency | Dubai<br>We are recruiting a Sales Development Representative for a growing digital and creative agency in Dubai. This is a full-time, office-based role focused on generating qualified opportunities and booking meetings with relevant senior decision-makers.<br>Key responsibilities:Research and identify target organisations across relevant industries Identify and engage key decision-makers including CEOs, CMOs, Marketing Directors, Digital Directors and Growth Leaders Build and maintain accurate prospect lists and enrich data using relevant platforms Execute personalised outbound campaigns through Linked In and email Manage connection requests, follow-ups and nurture sequences across multiple channels Qualify prospects before introducing them to the leadership team Build and segment target account lists based on industry, company size and potential opportunity Maintain an organised sales pipeline and accurately update all activity within the CRMTrack engagement and outreach performance, producing regular pipeline reports Use tools such as Linked In Sales Navigator, Linked In Helper or similar automation tools, Lusha, CRM systems, and ideally Apollo.io and/or Clay<br>Requirements:Previous experience in an SDR, BDR, lead-generation or outbound sales role Strong Linked In prospecting experience, including Linked In Sales Navigator Experience with lead-generation platforms such as Lusha, Apollo.io or similar Strong research, data gathering and written English communication skills Experience maintaining prospect data and outreach activity within a CRMHighly organised, detail-oriented and comfortable working independently in a target-driven environment Candidates with a marketing, digital marketing, creative or advertising background are preferred<br>Desirable traits:Commercially minded, curious and proactive Persistent and confident without being overly aggressive Analytical, process-driven and comfortable working with data Passionate about building relationships and creating new business opportunities Familiarity with AI-powered prospecting, sales automation, ABM, SEO, paid media, social media or branding would be advantageous<br>What’s on offer:Competitive salary Clear growth and development opportunities Exposure to leading brands across multiple industries Opportunity to work closely with senior leadership in a performance-driven environment<br>If you have the relevant outbound sales and prospecting experience, please apply with your updated CV.

???? WE'RE HIRING???? CLIENT SERVICES REPRESENTATIVE???? DUBAI, UAE???? FULL-TIME???? LEVEL: ENTRY / MID✨ BUILD RELATIONSHIPS. SUPPORT CLIENTS. DELIVER EXCEPTIONAL SERVICE. We are looking for a professional and customer-focused Client Services Representative to join our growing team in Dubai. The ideal candidate will have excellent communication skills, a strong service mindset, and the ability to build positive relationships with clients while ensuring their needs are effectively supported.???? KEY RESPONSIBILITIES???? Serve as the primary point of contact for clients and provide professional support.???? Respond to client inquiries, requests, and concerns in a timely and effective manner.???? Build and maintain strong relationships with clients to ensure satisfaction and retention.???? Coordinate with internal teams to resolve client issues and deliver solutions.???? Maintain accurate client records, communication logs, and service documentation.???? Assist with client onboarding, follow-ups, and service improvement initiatives.???? Gather client feedback and provide insights to improve customer experience.???? Ensure all client interactions reflect company values and service standards.✅ REQUIREMENTS???? Degree or Diploma in Business Administration, Communications, Marketing, Customer Service, or a related field (preferred).???? Proven experience in customer service, client relations, account support, or a similar role.???? Excellent communication, interpersonal, and relationship management skills.???? Strong problem-solving abilities with attention to detail.???? Basic knowledge of CRM systems and Microsoft Office applications.???? Ability to work effectively in a multicultural environment.???? Valid UAE Employment Visa / Work Authorization Required⚠️ Candidates must have legal eligibility to work in the UAE. Visit Visa and Tourist Visa holders are not eligible for employment.???? WHY JOIN US????? COMPETITIVE SALARY???? TRAINING & PROFESSIONAL DEVELOPMENT???? INTERNATIONAL TEAM???? CLIENT-FOCUSED BUSINESS ENVIRONMENT???? CAREER GROWTH OPPORTUNITIES???? PERFORMANCE BONUS???? PROFESSIONAL WORK ENVIRONMENT???? INTERESTED? APPLY NOWIf you are interested in this opportunity, please send us a message and let us know. We will provide more details about the role and the next steps.???? Send your CV / Resume and join our team in Dubai, UAE.

<h3>Job Description</h3><h4>Position</h4><p><strong>Customer Service Representative (CSR) – Remote</strong></p><ul><li><strong>Employment Type:</strong> Full-Time</li><li><strong>Work Arrangement:</strong> Remote</li><li><strong>Working Hours:</strong> U.S. Business Hours (flexibility for evenings and weekends based on client needs)</li></ul><h3>About the Role</h3><p>We are seeking a <strong>Customer Service Representative (CSR)</strong> to provide high-volume customer support across phone, email, and live chat. The successful candidate will resolve customer issues efficiently, deliver an exceptional support experience, and maintain professional communication in a fast-paced environment.</p><h3>Key Responsibilities</h3><h4>Customer Interaction &amp; Issue Resolution</h4><ul><li>Handle 50–100 customer support tickets daily using platforms such as Zendesk, Freshdesk, or Salesforce Service Cloud.</li><li>Respond to customer inquiries via phone, email, live chat, and social media channels.</li><li>Resolve customer issues with a focus on First Contact Resolution (FCR).</li><li>Escalate complex issues to Tier 2 or technical support teams when required.</li></ul><h4>Ticket &amp; SLA Management</h4><ul><li>Prioritize support tickets based on urgency and SLA requirements.</li><li>Track and manage open cases to ensure timely resolution.</li><li>Maintain accurate and organized documentation of all customer interactions.</li></ul><h4>Knowledge Base &amp; Process Improvement</h4><ul><li>Update internal knowledge bases and FAQs.</li><li>Create and improve response templates and macros.</li><li>Contribute to reducing repetitive inquiries through improved documentation.</li></ul><h4>Customer Experience &amp; Feedback</h4><ul><li>Deliver professional, empathetic customer support.</li><li>Collect customer feedback through CSAT and NPS surveys.</li><li>Identify recurring issues and report trends.</li><li>Escalate negative customer experiences for prompt resolution.</li></ul><h4>Collaboration</h4><ul><li>Work closely with Product, Engineering, and Operations teams.</li><li>Share customer insights to improve products and customer experience.</li></ul><h4>Compliance &amp; Quality</h4><ul><li>Comply with GDPR, HIPAA (where applicable), and company policies.</li><li>Maintain confidentiality of customer information.</li><li>Adhere to quality standards across all customer interactions.</li></ul><h3>Requirements</h3><h4>Experience</h4><ul><li>1–2+ years of experience in customer service, call center, or technical support roles.</li><li>Experience using at least one of the following platforms:<ul><li>Zendesk</li><li>Freshdesk</li><li>Salesforce Service Cloud</li></ul></li></ul><h4>Skills</h4><ul><li>Strong typing and multitasking skills.</li><li>Excellent written and verbal English communication.</li><li>Proficiency in Microsoft Office and Google Workspace.</li><li>Ability to manage multiple priorities and support tickets simultaneously.</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience providing multilingual customer support.</li><li>Experience in SaaS, E-commerce, Healthcare, or Finance industries.</li><li>Experience working in KPI-driven environments.</li><li>Familiarity with chatbots and AI-powered customer support tools.</li></ul><h3>Tools</h3><ul><li>Zendesk</li><li>Freshdesk</li><li>Salesforce Service Cloud</li><li>Email and Live Chat Systems</li><li>Knowledge Base Tools</li><li>Internal Collaboration Platforms</li></ul><h3>Key Performance Indicators (KPIs)</h3><ul><li>First Contact Resolution (FCR)</li><li>Average Handle Time (AHT)</li><li>Customer Satisfaction (CSAT) / Net Promoter Score (NPS)</li><li>SLA Compliance</li><li>Ticket Backlog Management</li></ul><h3>Interview Process</h3><ol><li>Initial Phone Screen</li><li>Video Interview with Pavago Recruiter</li><li>Practical Task (Sample Ticket Handling)</li><li>Client Interview</li><li>Offer &amp; Background Verification</li></ol>

Company Description CIELO Agency is an award-winning design and branding agency recognized for delivering high-impact visual identities and marketing solutions. The agency partners with diverse clients to build distinctive brands that stand out in competitive markets, including the Middle East region. CIELO Agency blends creative strategy with design excellence to help organizations elevate their presence across digital and traditional channels. Team members collaborate in a dynamic environment that values innovation, client focus, and measurable results.<br>Role Description The Sales & Partnership Representative (Marketing & Branding, Middle East) is a part-time, remote role responsible for expanding CIELO Agency’s presence and client base across the Middle East. This role involves identifying and qualifying new leads, building relationships with prospective and existing clients, and presenting CIELO’s design and branding solutions in a clear and compelling way. The representative will manage sales pipelines, conduct online meetings, prepare proposals, and support the negotiation and closing of partnership agreements. Day-to-day activities include coordinating with internal marketing and creative teams, gathering client requirements, and providing feedback from the market to refine service offerings. The role also includes maintaining accurate records of client interactions, tracking performance against targets, and representing the agency professionally in all communications.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to present complex branding concepts simply. Candidates should possess Customer Service skills, with a focus on responsiveness, relationship-building, and client satisfaction in a multicultural environment. Candidates should possess Sales skills, including lead generation, consultative selling, and closing deals within the marketing and branding sector. Candidates should possess Training and Sales Management skills, such as guiding partners or resellers, supporting onboarding, and helping coordinate sales activities. Experience in marketing, branding, or creative agencies, preferably within the Middle East market, is highly beneficial. Ability to work independently in a remote setting, manage time effectively, and handle multiple client opportunities concurrently. Proficiency in digital communication tools (e.g., CRM systems, video conferencing platforms) and basic understanding of digital marketing concepts. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English; knowledge of Arabic or other regional languages is an advantage.

Company Description CIELO Agency is an award-winning design and branding agency recognized for delivering high-impact visual identities and marketing solutions. The agency partners with diverse clients to build distinctive brands that stand out in competitive markets, including the Middle East region. CIELO Agency blends creative strategy with design excellence to help organizations elevate their presence across digital and traditional channels. Team members collaborate in a dynamic environment that values innovation, client focus, and measurable results.<br>Role Description The Sales & Partnership Representative (Marketing & Branding, Middle East) is a part-time, remote role responsible for expanding CIELO Agency’s presence and client base across the Middle East. This role involves identifying and qualifying new leads, building relationships with prospective and existing clients, and presenting CIELO’s design and branding solutions in a clear and compelling way. The representative will manage sales pipelines, conduct online meetings, prepare proposals, and support the negotiation and closing of partnership agreements. Day-to-day activities include coordinating with internal marketing and creative teams, gathering client requirements, and providing feedback from the market to refine service offerings. The role also includes maintaining accurate records of client interactions, tracking performance against targets, and representing the agency professionally in all communications.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to present complex branding concepts simply. Candidates should possess Customer Service skills, with a focus on responsiveness, relationship-building, and client satisfaction in a multicultural environment. Candidates should possess Sales skills, including lead generation, consultative selling, and closing deals within the marketing and branding sector. Candidates should possess Training and Sales Management skills, such as guiding partners or resellers, supporting onboarding, and helping coordinate sales activities. Experience in marketing, branding, or creative agencies, preferably within the Middle East market, is highly beneficial. Ability to work independently in a remote setting, manage time effectively, and handle multiple client opportunities concurrently. Proficiency in digital communication tools (e.g., CRM systems, video conferencing platforms) and basic understanding of digital marketing concepts. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English; knowledge of Arabic or other regional languages is an advantage.

The Senior Medical Sales Representative plays a critical role in driving NCH’s healthcare and nutraceutical business by leading field execution within assigned territories while elevating the quality of customer engagement and commercial performance. Building on the core responsibilities of a Senior Medical Sales Representative, this role combines advanced scientific knowledge with strong commercial acumen to deliver sustainable growth, strengthen brand positioning, and deepen partnerships with healthcare professionals. In addition to managing key accounts and achieving sales targets, the Senior Medical Sales Representative is expected to act as a role model within the field team, contributing to coaching junior representatives, sharing best practices, and providing high-quality market insights. The role supports strategic initiatives by influencing prescribing behaviour, identifying growth opportunities, and ensuring all activities are executed in full compliance with UAE healthcare regulations and NCH standards, while consistently embodying NCH’s Culture DNA of client-centricity, integrity, collaboration, trust, and practicality.<br>Roles and Responsibilities Territory Management and Sales Planning Develop and execute a comprehensive territory strategy aligned with brand objectives, ensuring achievement of sales targets and sustainable growth. Own territory performance by analysing KPIs, identifying gaps, and implementing corrective actions to maximise productivity and ROI. Prioritise high-value accounts and optimise coverage plans to enhance reach, frequency, and impact of field activities. Contribute to forecasting and demand planning by providing accurate, data-driven field inputs. Customer Engagement and Scientific Promotion Deliver high-quality, insight-driven scientific detailing tailored to the needs of healthcare professionals, moving beyond standard product promotion. Position products effectively within therapeutic areas by linking clinical evidence to patient outcomes and practice needs. Lead complex discussions with key prescribers, pharmacists, and stakeholders, demonstrating strong therapeutic expertise. Leverage both face-to-face and digital channels to maximise engagement and reach. Relationship Management and Partnership Building Build and manage strategic relationships with key opinion leaders, high-potential prescribers, and institutional accounts. Identify and unlock cross-selling and portfolio expansion opportunities within key accounts. Act as a trusted advisor to healthcare professionals, strengthening long-term partnerships and brand loyalty. Support tender and institutional business initiatives where applicable, ensuring alignment with commercial strategy. Market Intelligence and Business Insights Analyse competitor activity, prescribing trends, and market dynamics to identify opportunities and risks. Translate field insights into actionable recommendations for Marketing, Medical, and Commercial teams. Provide structured feedback to support brand strategy refinement and campaign effectiveness. Contribute to territory and brand-level business reviews with data-backed insights. Events, Training, and Professional Education Lead participation in scientific congresses, workshops, and educational events, ensuring strong brand presence. Support the planning and execution of round tables, speaker programmes, and awareness initiatives. Deliver impactful presentations to healthcare audiences, enhancing brand credibility and engagement. Continuously upgrade scientific and market knowledge to remain a credible and trusted expert. Cross-Functional Collaboration and Compliance Ensure strict adherence to MOHAP, DHA, and internal compliance guidelines across all activities. Collaborate closely with Marketing, Medical Affairs, and Regulatory teams to ensure alignment of messaging and execution. Maintain accurate and timely CRM reporting, ensuring high-quality data for decision-making. Champion NCH’s Culture DNA by embedding client-centricity, integrity, collaboration, trust, and simplicity in daily interactions. Coaching, Mentoring & Field Excellence Support onboarding and coaching of junior Medical Representatives to elevate overall team capability and performance. Share best practices in call planning, objection handling, and customer engagement to drive consistency in execution. Act as a role model in professionalism, scientific knowledge, and ethical promotion. Contribute to building a high-performance, collaborative field culture aligned with NCH values.<br>Must-Have Requirements Bachelor’s degree in Pharmacy, Medicine, or a related scientific discipline; postgraduate qualification in Business or Life Sciences is an advantage.5 to 8 years of progressive experience in pharmaceutical, nutraceutical, or healthcare sales within the GCC, with a proven track record of consistent target achievement. Demonstrated experience in managing key accounts, influencing prescribing behaviour, and driving territory growth. Prior exposure to multiple therapeutic areas, with the ability to handle complex product portfolios and scientific discussions. Experience in mentoring or supporting junior team members is preferred. Valid UAE driving license and willingness to travel across assigned territories.<br>Measures of Success Builds strong, trust-based relationships by understanding customer needs and delivering tailored solutions. Demonstrates ownership, resilience, and accountability while maintaining the highest ethical standards. Works effectively across functions, adapts quickly to change, and contributes to collective success. Acts with honesty, reliability, and professionalism to build long-term partnerships with stakeholders. Communicates clearly, solves problems efficiently, and focuses on actions that deliver measurable impact.

The Senior Medical Sales Representative plays a critical role in driving NCH’s healthcare and nutraceutical business by leading field execution within assigned territories while elevating the quality of customer engagement and commercial performance. Building on the core responsibilities of a Senior Medical Sales Representative, this role combines advanced scientific knowledge with strong commercial acumen to deliver sustainable growth, strengthen brand positioning, and deepen partnerships with healthcare professionals. In addition to managing key accounts and achieving sales targets, the Senior Medical Sales Representative is expected to act as a role model within the field team, contributing to coaching junior representatives, sharing best practices, and providing high-quality market insights. The role supports strategic initiatives by influencing prescribing behaviour, identifying growth opportunities, and ensuring all activities are executed in full compliance with UAE healthcare regulations and NCH standards, while consistently embodying NCH’s Culture DNA of client-centricity, integrity, collaboration, trust, and practicality.<br>Roles and Responsibilities Territory Management and Sales Planning Develop and execute a comprehensive territory strategy aligned with brand objectives, ensuring achievement of sales targets and sustainable growth. Own territory performance by analysing KPIs, identifying gaps, and implementing corrective actions to maximise productivity and ROI. Prioritise high-value accounts and optimise coverage plans to enhance reach, frequency, and impact of field activities. Contribute to forecasting and demand planning by providing accurate, data-driven field inputs. Customer Engagement and Scientific Promotion Deliver high-quality, insight-driven scientific detailing tailored to the needs of healthcare professionals, moving beyond standard product promotion. Position products effectively within therapeutic areas by linking clinical evidence to patient outcomes and practice needs. Lead complex discussions with key prescribers, pharmacists, and stakeholders, demonstrating strong therapeutic expertise. Leverage both face-to-face and digital channels to maximise engagement and reach. Relationship Management and Partnership Building Build and manage strategic relationships with key opinion leaders, high-potential prescribers, and institutional accounts. Identify and unlock cross-selling and portfolio expansion opportunities within key accounts. Act as a trusted advisor to healthcare professionals, strengthening long-term partnerships and brand loyalty. Support tender and institutional business initiatives where applicable, ensuring alignment with commercial strategy. Market Intelligence and Business Insights Analyse competitor activity, prescribing trends, and market dynamics to identify opportunities and risks. Translate field insights into actionable recommendations for Marketing, Medical, and Commercial teams. Provide structured feedback to support brand strategy refinement and campaign effectiveness. Contribute to territory and brand-level business reviews with data-backed insights. Events, Training, and Professional Education Lead participation in scientific congresses, workshops, and educational events, ensuring strong brand presence. Support the planning and execution of round tables, speaker programmes, and awareness initiatives. Deliver impactful presentations to healthcare audiences, enhancing brand credibility and engagement. Continuously upgrade scientific and market knowledge to remain a credible and trusted expert. Cross-Functional Collaboration and Compliance Ensure strict adherence to MOHAP, DHA, and internal compliance guidelines across all activities. Collaborate closely with Marketing, Medical Affairs, and Regulatory teams to ensure alignment of messaging and execution. Maintain accurate and timely CRM reporting, ensuring high-quality data for decision-making. Champion NCH’s Culture DNA by embedding client-centricity, integrity, collaboration, trust, and simplicity in daily interactions. Coaching, Mentoring & Field Excellence Support onboarding and coaching of junior Medical Representatives to elevate overall team capability and performance. Share best practices in call planning, objection handling, and customer engagement to drive consistency in execution. Act as a role model in professionalism, scientific knowledge, and ethical promotion. Contribute to building a high-performance, collaborative field culture aligned with NCH values.<br>Must-Have Requirements Bachelor’s degree in Pharmacy, Medicine, or a related scientific discipline; postgraduate qualification in Business or Life Sciences is an advantage.5 to 8 years of progressive experience in pharmaceutical, nutraceutical, or healthcare sales within the GCC, with a proven track record of consistent target achievement. Demonstrated experience in managing key accounts, influencing prescribing behaviour, and driving territory growth. Prior exposure to multiple therapeutic areas, with the ability to handle complex product portfolios and scientific discussions. Experience in mentoring or supporting junior team members is preferred. Valid UAE driving license and willingness to travel across assigned territories.<br>Measures of Success Builds strong, trust-based relationships by understanding customer needs and delivering tailored solutions. Demonstrates ownership, resilience, and accountability while maintaining the highest ethical standards. Works effectively across functions, adapts quickly to change, and contributes to collective success. Acts with honesty, reliability, and professionalism to build long-term partnerships with stakeholders. Communicates clearly, solves problems efficiently, and focuses on actions that deliver measurable impact.

The Senior Medical Sales Representative plays a critical role in driving NCH’s healthcare and nutraceutical business by leading field execution within assigned territories while elevating the quality of customer engagement and commercial performance. Building on the core responsibilities of a Senior Medical Sales Representative, this role combines advanced scientific knowledge with strong commercial acumen to deliver sustainable growth, strengthen brand positioning, and deepen partnerships with healthcare professionals. In addition to managing key accounts and achieving sales targets, the Senior Medical Sales Representative is expected to act as a role model within the field team, contributing to coaching junior representatives, sharing best practices, and providing high-quality market insights. The role supports strategic initiatives by influencing prescribing behaviour, identifying growth opportunities, and ensuring all activities are executed in full compliance with UAE healthcare regulations and NCH standards, while consistently embodying NCH’s Culture DNA of client-centricity, integrity, collaboration, trust, and practicality.<br>Roles and Responsibilities Territory Management and Sales Planning Develop and execute a comprehensive territory strategy aligned with brand objectives, ensuring achievement of sales targets and sustainable growth. Own territory performance by analysing KPIs, identifying gaps, and implementing corrective actions to maximise productivity and ROI. Prioritise high-value accounts and optimise coverage plans to enhance reach, frequency, and impact of field activities. Contribute to forecasting and demand planning by providing accurate, data-driven field inputs. Customer Engagement and Scientific Promotion Deliver high-quality, insight-driven scientific detailing tailored to the needs of healthcare professionals, moving beyond standard product promotion. Position products effectively within therapeutic areas by linking clinical evidence to patient outcomes and practice needs. Lead complex discussions with key prescribers, pharmacists, and stakeholders, demonstrating strong therapeutic expertise. Leverage both face-to-face and digital channels to maximise engagement and reach. Relationship Management and Partnership Building Build and manage strategic relationships with key opinion leaders, high-potential prescribers, and institutional accounts. Identify and unlock cross-selling and portfolio expansion opportunities within key accounts. Act as a trusted advisor to healthcare professionals, strengthening long-term partnerships and brand loyalty. Support tender and institutional business initiatives where applicable, ensuring alignment with commercial strategy. Market Intelligence and Business Insights Analyse competitor activity, prescribing trends, and market dynamics to identify opportunities and risks. Translate field insights into actionable recommendations for Marketing, Medical, and Commercial teams. Provide structured feedback to support brand strategy refinement and campaign effectiveness. Contribute to territory and brand-level business reviews with data-backed insights. Events, Training, and Professional Education Lead participation in scientific congresses, workshops, and educational events, ensuring strong brand presence. Support the planning and execution of round tables, speaker programmes, and awareness initiatives. Deliver impactful presentations to healthcare audiences, enhancing brand credibility and engagement. Continuously upgrade scientific and market knowledge to remain a credible and trusted expert. Cross-Functional Collaboration and Compliance Ensure strict adherence to MOHAP, DHA, and internal compliance guidelines across all activities. Collaborate closely with Marketing, Medical Affairs, and Regulatory teams to ensure alignment of messaging and execution. Maintain accurate and timely CRM reporting, ensuring high-quality data for decision-making. Champion NCH’s Culture DNA by embedding client-centricity, integrity, collaboration, trust, and simplicity in daily interactions. Coaching, Mentoring & Field Excellence Support onboarding and coaching of junior Medical Representatives to elevate overall team capability and performance. Share best practices in call planning, objection handling, and customer engagement to drive consistency in execution. Act as a role model in professionalism, scientific knowledge, and ethical promotion. Contribute to building a high-performance, collaborative field culture aligned with NCH values.<br>Must-Have Requirements Bachelor’s degree in Pharmacy, Medicine, or a related scientific discipline; postgraduate qualification in Business or Life Sciences is an advantage.5 to 8 years of progressive experience in pharmaceutical, nutraceutical, or healthcare sales within the GCC, with a proven track record of consistent target achievement. Demonstrated experience in managing key accounts, influencing prescribing behaviour, and driving territory growth. Prior exposure to multiple therapeutic areas, with the ability to handle complex product portfolios and scientific discussions. Experience in mentoring or supporting junior team members is preferred. Valid UAE driving license and willingness to travel across assigned territories.<br>Measures of Success Builds strong, trust-based relationships by understanding customer needs and delivering tailored solutions. Demonstrates ownership, resilience, and accountability while maintaining the highest ethical standards. Works effectively across functions, adapts quickly to change, and contributes to collective success. Acts with honesty, reliability, and professionalism to build long-term partnerships with stakeholders. Communicates clearly, solves problems efficiently, and focuses on actions that deliver measurable impact.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>The Representative is responsible for representing the College of Engineering in dealings with government entities, private organizations, embassies, and other external stakeholders. The role involves driving official college vehicles to transport staff, visitors, and official documents safely and efficiently, as well as delivering and collecting official documents from external organizations. The incumbent follows up on official correspondence, coordinates with external parties, responds to inquiries, and supports the College by organizing appointments, maintaining confidential records, and ensuring the secure handling of documents. The Representative is also responsible for the cleanliness, routine inspection, and basic maintenance of the assigned vehicle, ensuring compliance with traffic laws and university regulations. Additional duties may be assigned as required to support the College's operations. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>• High School Diploma (maximum required qualification). • Up to 3 years of experience in a similar field. • Ability to communicate effectively in English &amp; Arabic. • Knowledge of office coordination, organization, and document handling procedures. • Familiarity with customer service principles and public interaction. • Understanding of relevant policies and administrative procedures. • Valid UAE driving license. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>• Strong customer service focus. • Experience dealing with government entities, embassies, and external organizations is an advantage. • Good communication and customer service skills. • Ability to work flexible hours during College events. </p><br> </div>

Summary<br><br>We are hiring for a Sales Representative who is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.<br><br>About The Role<br><br>Major accountabilities: <br><br>To meet business growth objectives within agreed budgets and timescales. To excel at execution of SFE KPIs. Implementation of marketing messages and strategic projects. To manage and engage TMEs through understanding needs. Cross-functional collaboration, communication and sharing insights. Account Mapping.<br><br>Requirements<br><br>Degree/education in relevant discipline. Solid understanding of UAE market is preferred. Immunology experience is preferred Specialty experience is a plus Proven successful performance track record Solid communication skills, analytical skills and presentation skills. Established experience in successfully managing and engaging TMEs.<br><br>Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture<br><br>Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.<br><br>Read our handbook (PDF 30 MB)

Job Summary:The position of customer service representative consists of supporting customers by providing helpful information, answering questions, responding to complaints, and ensuring that customers are satisfied with Trend Group’s products and services<br>Key responsibilities:Coordinate with Sales & Marketing Department to prepare quotations. Issue and send quotations, invoices, receipts, and statements to customers in a timely manner Handle clients' account queries. Issue customer account statements periodically or whenever necessary. Send reminders for payments and contact customers when assigned. Update accounting records/Zoho with new payments, balances, customer information etc. Follow up on outstanding payments and ensure all clients remain informed on their outstanding debts and deadlines. Responsible for monitoring clients’ payment status, collecting receivables and finalise project accounts for completed projects Responsible for preparation of progress claims and invoices, and verify details with clients. Organise and maintain client files with updated statements and billing information.<br>Qualifications Customer Support, Customer Service, Customer Satisfaction skills Excellent Phone Etiquette and Customer Experience skills Strong communication and interpersonal skills Ability to work effectively in a fast-paced environment Proficiency in using customer service software and tools Previous experience in a customer service role is preferred High school diploma or equivalent; a degree in a related field is a plus Available to start immediately

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Overview <p>A dynamic role focused on securing sponsorships, developing strategic partnerships, and leading the planning and execution of major events. Responsibilities span the full partnership lifecycle, from prospecting and proposal development through contract negotiation, activation delivery, and relationship management before, during, and after events.</p><br><br> Key Responsibilities <ul> <li>Develop and execute partnership and sponsorship strategies to drive revenue and brand visibility. </li><li>Identify, engage, and secure sponsorship opportunities through tailored proposals and relationship building. </li><li>Negotiate and manage sponsorship agreements to deliver value for all stakeholders. </li><li>Lead event planning and execution, ensuring sponsor objectives are integrated into event experiences. </li><li>Coordinate with internal and external stakeholders to deliver successful sponsorship activations. </li><li>Track partnership performance, manage deliverables, and maintain long-term partner relationships. </li><li>Support additional events and projects as required. </li></ul> Key Requirements <ul> <li>Bachelor's degree in Business, Marketing, Events Management, or a related field (MBA preferred). </li><li>Minimum 5 years of experience in sponsorship sales, partnerships, business development, or event management. </li><li>Proven track record of securing and managing commercial partnerships. </li><li>Strong negotiation, stakeholder management, and relationship-building skills. </li><li>Experience working on project-based initiatives with financial and performance targets. </li><li>Excellent presentation, communication, and proposal development skills. </li><li>Strong understanding of event strategy, execution, and sponsor activation. </li><li>Ability to multitask, take initiative, and thrive in a fast-paced environment. </li></ul> Key Competencies <ul> <li>Strategic and commercially driven mindset. </li><li>Strong sales and partnership development capabilities. </li><li>Creative problem-solving and customer-focused approach. </li><li>High attention to detail with excellent organizational skills. </li><li>Collaborative team player with the ability to manage complex stakeholder relationships. </li><li>Adaptable, proactive, and results-oriented. </li></ul> <br><br> </div>

We are looking for a friendly and reliable Remote Customer Service Representative to join our team. In this role, you will help customers by answering questions, resolving issues, and providing a positive support experience. This is a fully remote position with flexible working arrangements and opportunities for growth. If you enjoy helping people, communicating clearly, and working in a team environment, we'd love to hear from you. What You'll Do: Customer Support Respond to customer questions via email, chat, and phone Provide information about products, services, and company policies Communicate in a professional and friendly manner Deliver excellent customer service in every interaction<br> Problem Solving Help customers resolve basic issues and concerns Guide customers through simple troubleshooting steps Handle complaints professionally and respectfully Escalate complex issues to the appropriate team when needed<br> Record Keeping Process orders, returns, exchanges, and service requests Update customer information in company systems Keep accurate records of customer interactions Follow up on open cases when necessary<br> Team Support Attend training sessions and team meetings Stay informed about company updates and procedures Work with team members to improve customer satisfaction Share feedback and ideas to improve support services<br> Requirements: Strong written and spoken English skills Good communication and listening abilities Customer service experience is preferred but not required Basic computer skills and ability to learn new software Strong problem-solving skills Ability to work independently from home Positive attitude and customer-focused mindset Reliable internet connection and a suitable workspace Additional language skills are a plus<br> What We Offer: Competitive pay Performance bonuses and incentives Paid training and onboarding Career growth opportunities Flexible work schedule Supportive remote team environment Ongoing coaching and professional development<br> We are committed to creating an inclusive workplace where employees feel supported, valued, and empowered to succeed. Keywords: Customer Service • Remote Work • Customer Support • Call Center • Live Chat Support • Problem Solving • Communication Skills • CRM • Work From Home • Customer Satisfaction • Team Collaboration • Career Growth • Technical Support • Complaint Resolution • Flexible Schedule<br><br>Skills: Administration Jobs,Customer Service Representatives

<ul><li><p>The Retail Sales Representative is tasked with generating sales and ensuring a positive customer experience in alignment with the store's operational requirements. This role involves various responsibilities ranging from customer interaction to maintaining store standards and cleanliness. Additionally, the representative must assist with operations such as opening and closing the store, conducting POS operations, and ensuring compliance with pricing procedures. Success in this role hinges on meeting sales goals, delivering excellent customer service, and maintaining a well-organized and attractive sales environment.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Service</strong></p><p><br></p><ul><li><p>Provide a high level of customer service at all times both internal and external.</p></li><li><p>Create a positive first impression for the customer through an energetic attitude and adhering to dress code.</p></li><li><p>Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.</p></li><li><p>Provide customers with current relevant information about the product.</p></li><li><p>Provide quality service in the fitting rooms, follow up with customers in a timely manner.</p></li><li><p>Sincerely thank all customers for shopping as they exit the store, and invite them back.</p></li></ul><p><br></p><p><strong>Store Operations</strong></p><p><br></p><ul><li><p>Assist the Store Manager with day-to-day store operations including opening, closing, and store management cover.</p></li><li><p>Run the store in the absence of the Store Manager if required.</p></li><li><p>Train new staff on the Point of Sale (POS) operation and manage corrective action at the POS.</p></li><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing.</p></li><li><p>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.</p></li><li><p>Meet or exceed weekly sales goals.</p></li></ul><p><br></p><p><strong>Housekeeping and Visual Presentation</strong></p><p><br></p><ul><li><p>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</p></li><li><p>Perform housekeeping duties as required.</p></li><li><p>Maintains cash wrap cleanliness and attempts to add on to the sale.</p></li></ul><p><br></p><p><strong>Miscellaneous Responsibilities</strong></p><p><br></p><ul><li><p>Participate in and attend all store meetings and other related functions.</p></li><li><p>Represent a positive attitude toward the merchandise, the brand, and the company.</p></li><li><p>Participate in all inventories.</p></li><li><p>Assume and complete other duties as assigned by store management.</p></li><li><p>Satisfactorily complete all duties as assigned by management.</p></li><li><p>Punctual and adheres to designated work schedule.</p></li><li><p>Flexible and works well with peers and management to accomplish duties.</p></li><li><p>Follow company policies and procedures 100%.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Excellent customer service skills.</p></li><li><p>Proficiency in Point of Sale (POS) operations.</p></li><li><p>Ability to maintain a clean and organized environment.</p></li><li><p>Strong communication abilities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills.</p></li><li><p>Ability to stand for a minimum of 8 hours.</p></li><li><p>Capability to perform some heavy lifting.</p></li><li><p>An eye for fashion trends and a friendly demeanor.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Outdoor Sales Representative - Beauty Industry <p><strong>MADI International</strong> is seeking a passionate and results-driven <strong>Outdoor Sales Representative</strong><strong> - Hair</strong>&nbsp;division&nbsp;to join our team in&nbsp; Ras Al Khaimah.</p><br> <p>This role combines technical expertise with sales excellence, using professional product demonstrations to drive sales growth, develop new business opportunities, and expand our presence across salons and beauty professionals.&nbsp;</p><br> <p><strong>Key Responsibilities</strong><br>* Drive sales growth and achieve assigned sales and collection targets.<br>* Conduct professional product demonstrations and training sessions.<br>* Develop and grow existing salon accounts while identifying new business opportunities.<br>* Introduce new brands and product lines into existing and new accounts.<br>* Build strong client relationships and ensure customer retention.<br>* Monitor market trends, competitor activities, and business opportunities.<br>* Collaborate with Sales, Marketing, Education, and Brand teams to execute business strategies effectively.&nbsp;</p><br> <p><strong> Qualifications &amp; Experience</strong><br>* Certified Nail Technician or relevant beauty industry professional.<br>* 3–7 years of hands-on technical experience combined with strong sales exposure.<br>* Proven ability to conduct professional demonstrations and convert them into sales.<br>* Strong communication, presentation, negotiation, and relationship-building skills.<br>* Commercially minded with a strong understanding of pricing, promotions, and account management.<br>* Self-motivated, organized, and comfortable working in a target-driven environment.&nbsp;</p><br> <p>If you are passionate about the beauty industry and able to combine technical expertise with commercial&nbsp;success, we would love to hear from you.<br></p><br> <br> <br> </div>

Sales Assistant / Sales Representative / Sales Executive???? We're Hiring: Sales Assistant / Sales Representative / Sales Executive???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization helping businesses build sustainable growth through customer engagement, consultative selling, and strong commercial relationships. Our teams connect customers with relevant products and services across diverse markets while focusing on trust, responsiveness, and measurable sales outcomes. We value commercially driven professionals who communicate effectively, understand customer needs, and take ownership of opportunities. The Role We are seeking a motivated sales professional to manage customer conversations, qualify opportunities, develop relationships, and support revenue-generating activities. You will engage with prospective and existing customers, understand their requirements, present appropriate solutions, and help move qualified opportunities through the sales journey. This part-time, fully remote opportunity offers flexible working hours and exposure to international customers, markets, and business development initiatives. Key Responsibilities Engage with prospective and existing customers through appropriate communication channels. Identify customer needs and recommend relevant products, services, or solutions. Respond to inquiries and provide clear, accurate, and professional information. Follow up with leads, prospects, quotations, and active sales opportunities. Support product presentations, proposals, quotations, and commercial discussions. Maintain accurate customer, prospect, opportunity, and sales activity records. Build professional relationships and encourage long-term customer engagement. Coordinate with marketing, operations, customer service, and other teams to support sales activities. Monitor sales activities, conversions, targets, and relevant performance indicators. Identify opportunities to improve customer engagement, sales processes, and conversion results. Requirements Bachelor's degree or equivalent qualification in Business, Sales, Marketing, Communications, or a related field is preferred. Minimum of 3+ years of professional experience in sales, business development, customer engagement, or a related commercial role is preferred. Strong understanding of sales processes, customer needs analysis, and relationship management. Knowledge of lead qualification, product presentation, follow-up, and basic negotiation. Familiarity with CRM systems, spreadsheets, communication platforms, and sales productivity tools. Excellent verbal and written communication skills. Strong interpersonal, presentation, and relationship-building abilities. Ability to communicate value propositions clearly and professionally. Strong organization, follow-up, and time-management skills. Self-motivated, commercially aware, target-focused, and comfortable working independently in a remote environment. What We Offer Flexible part-time hours with a fully remote working arrangement. Competitive compensation aligned with experience and sales responsibilities. Exposure to international customers, markets, and commercial opportunities. Opportunities to strengthen consultative selling, negotiation, and customer relationship skills. Professional development through hands-on involvement in sales and business growth initiatives. A collaborative environment focused on customer value, commercial performance, relationship building, and continuous growth.

IMC Certifications is hiring for a "Telesales Representative" to join our head office team in Abu Dhabi.<br>Immediate Joiner<br>Responsibilities:Contact prospective clients through calls and Whats App. Promote professional certification and training programs. Understand client requirements and recommend suitable courses. Follow up with leads and maintain the sales pipeline. Handle objections and convert leads into enrollments. Achieve monthly sales targets and maintain accurate CRM records. Requirements:Bachelor’s degree in any relevant field.1–3 years of experience in telesales, inside sales, education sales, or a similar role. Excellent communication, negotiation, and closing skills. Target-oriented, confident, and self-motivated. Experience in Education/EdTech/Professional Training is an advantage.<br>Salary: AED 4,000–5,000 + Commission + Performance Rewards

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.<br><br>What You’ll Do<br><br>Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development <br><br>What It Takes<br><br>Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic<br><br>What You’ll Get<br><br>As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:<br><br>Annual return flight ticket Paid Time Off Merchandise Discount Medical, Dental, Health and Life Insurance Paid Parental and Adoption Leave Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOUSome of the above benefits can be availed upon completion of the probationary period