Contract Representative Jobs in UAE
9248 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Seez is an innovative end-to-end automotive Tech company that is revolutionizing the car buying experience for customers and car selling experience for car dealers and importers.<br> Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery.<br> We are planning for rapid growth and to become a disruptive force in the automotive industry.<br> Seez is an exciting, dynamic workplace, and there's no better time to join the team than right now.<br> We are looking for a passionate and experienced Performance Marketer to join our team.<br> The ideal candidate will play a pivotal role in the developing and implementing successful digital marketing campaigns to drive measurable business outcomes for Seez and its dealer partners.<br> The successful candidate will be driving our SeezBoost product and be responsible for running and optimizing digital marketing campaigns, analyzing data to create reports, and leveraging various digital marketing channels to enhance brand visibility, improve customer acquisition, and drive overall campaign performance.<br> Passion, ownership, and strong technical judgment are essential for success in this role.<br> 25 days of paid annual leave plus public holidays Flexible remote work options Open door policy to CEO and all Leadership team One-on-one wellness coaching sessions because your well-being matters.<br> An annual wellness budget to fuel whatever keeps you balanced—whether that’s yoga, hiking, or visit to the museum.<br> An annual learning budget to power your growth—be it a new course, certification, or skill you’ve been eyeing WHY JOIN SEEZ?<br> At Seez, we’re all about attracting and keeping top talent, the kind of people who bring ideas, energy, and curiosity to the table.<br> We’ve created a space where great work gets noticed, collaboration is second nature, and our values aren’t just posters on the wall; they guide everything we do.<br> We’re a colorful mix of cultures, backgrounds, and perspectives.<br> Everyone has a voice, a purpose, and the freedom to show up as their real self.<br> It’s the kind of place where you can do meaningful work, grow quickly, enjoy a healthy work-life balance, and shape your own career path.<br> Develop and deploy Digital Marketing Campaigns on various channels, including paid social, paid search, display advertising and email marketing on platforms like Google Ads, Meta Ads, SnapChat, TikTok and more.<br> Act as an account manager for clients to our SeezBoost product and own CPL/CPA, and CAC targets for those accounts.<br> Work closely with client design teams on design feedback and best approach for social media designs, branding, etc.<br> Utilize analytics tools to track and analyze campaign performance, to identify and implement optimization strategies on current campaigns.<br> Conduct keyword research for paid search and develop media plans for paid social.<br> Work closely with the marketing team on marketing campaigns, marketing collaterals and social media content for the Seez channels.<br> Stay up-to-date on the latest trends in performance marketing and implement them into our projects.<br> Work independently and as part of a team to meet deadlines.<br> Contribute to the overall success of the marketing team by sharing ideas and providing feedback.<br> YOU’LL THRIVE IN THIS ROLE IF YOU’RE SOMEONE (GREAT-TO-HAVE) Agency experience managing multiple clients, industries, or advertising accounts simultaneously.<br> Experience working with automotive dealerships or automotive retail brands.<br> Able to balance strategic thinking with hands-on campaign execution - you can build the media strategy and optimize campaigns yourself.<br> Comfortable working in a fast-paced environment where priorities shift and continuous optimization is expected.<br> Strong commercial mindset, with the ability to align campaign performance with business goals and ROI.<br> Curious, proactive, and continuously testing new ideas, platforms, and optimization techniques to improve performance.<br> WHAT YOU’LL BRING TO THE PARTY (MUST HAVES) Bachelor's degree in Business, Marketing, or a related field.<br> 3–5 years of experience in performance marketing, managing high-budget digital advertising accounts.<br> Strong expertise in Google Ads, with hands-on experience managing and optimizing Search, Display, Performance Max (PMax), Demand Gen, and YouTube campaigns.<br> Extensive experience with ad deployments on Meta, TikTok, Snapchat, LinkedIn, and X, with a strong understanding of campaign optimization and performance measurement.<br> Strong analytical skills, with experience developing performance reports and using AI and analytics platforms to turn data into actionable insights.<br> Solid understanding of SEO best practices and how they complement paid media strategies.<br> Excellent problem-solving skills with strong attention to detail.<br> Strong written and verbal communication skills, with the ability to clearly present campaign performance and recommendations.<br> Ability to work independently while collaborating effectively with cross-functional teams.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p>This is an individual contributor role on the Performance Marketing team. You will own the day-to-day execution of paid campaigns across channels, manage budgets, and drive customer acquisition for instashop.</p><br><br><p>You will work directly with the Head of Marketing at instashop on Marcomms strategy, incentive tracking, and business performance analysis, but also work as a dotted line with Talabat’s performance marketing lead. This is a hybrid role: part campaign executor, part strategic analyst. You need to be comfortable switching between both.</p><br><br><p>The team expects you to run lean. That means embedding AI into your workflow, cutting manual steps wherever possible, and operating at a pace that matches the business.</p><br><br><p><strong>Campaign Execution</strong></p><br><br><ul><li>Own end-to-end campaign setup, bidding, and optimisation across Meta, TikTok, and other paid channels.</li><li>Take creatives live, test new formats, and iterate based on performance data.</li><li>Manage daily budget allocation and pacing to hit CAC targets.</li><li>Monitor campaign health and flag issues before they compound.</li></ul><p><strong>Performance Analysis</strong></p><br><br><ul><li>Analyse campaign performance across the full funnel, from impression to conversion.</li><li>Build and maintain regular performance reports for the Head of Marketing and senior stakeholders across the two main markets (UAE & Egypt)</li><li>Track incentive performance and contribute to business performance reviews.</li><li>Identify CAC efficiency opportunities and bring data-backed recommendations.</li></ul><p><strong>Experimentation</strong></p><br><br><ul><li>Design and run A/B tests on creatives, audiences, bids, and landing experiences.</li><li>Document test hypotheses, results, and learnings in a structured way.</li><li>Propose new experiments based on platform signals, competitive benchmarks, and your own analysis.</li></ul><p><strong>Strategy and Marcomms Collaboration</strong></p><br><br><ul><li>Work closely with the Head of Marketing at instashop on marketing communications planning and calendar.</li><li>Support incentive design and tracking, aligning promotional activity with acquisition goals.</li><li>Contribute to quarterly planning with performance data and channel insights.</li></ul><br>What you need to be successful<br><p><strong>Platform Depth</strong></p><br><br><ul><li>Strong working knowledge of Meta Ads Manager: campaign structures, bidding strategies, Advantage+ campaigns, and creative best practices.</li><li>Working knowledge of TikTok Ads: smart campaigns, TopView, In-Feed, and short-form content performance patterns.</li><li>Familiarity with how short-form content (Reels, TikToks) behaves differently in paid vs organic and how to use that to brief or iterate on creative.</li><li>Working knowledge of other platforms such as Google, Apple Ads, Snapchat etc.</li><li>Understanding of attribution and MMP mechanics: how platforms like Adjust or AppsFlyer measure installs, events, and in-app revenue, and where discrepancies come from.</li></ul><p><strong>AI-First Way of Working</strong></p><br><br><ul><li>You are expected to use AI tools actively in your day-to-day: for reporting, analysis, brief writing, and workflow automation.</li><li>The goal is to reduce manual overhead, not just stay busy. If you are doing something repetitive that a well-prompted tool can do, you should already be automating it.</li><li>Comfort with prompt engineering and integrating AI outputs into real workflows is a strong plus.</li></ul><p><strong>Analytical Rigour</strong></p><br><br><ul><li>You can pull data, build a view, and explain what it means without being hand-held.</li><li>You understand incrementality vs. last-touch attribution, and you can have an informed conversation about channel contribution.</li><li>You know what CAC, LTV, ROAS, and CPM mean in practice, not just as definitions.</li></ul><p><strong>Speed and Ownership</strong></p><br><br><ul><li>You do not wait to be told what is wrong. You monitor, spot it, and fix it or flag it.</li><li>You manage your own workload across campaigns and strategic tasks without dropping either.</li><li>Fast-paced environment is not a cliche here. It is the actual pace of this team.</li></ul><p><strong>Qualifications</strong></p><br><br><ul><li>3 to 5 years of hands-on performance marketing experience, with at least 2 years focused on paid social.</li><li>Experience managing and allocating performance marketing budgets across channels and markets with the ability to optimize spend based business objectives.</li><li>Proven track record running Meta and TikTok campaigns, not just setting them up.</li><li>Experience working with MMPs (Adjust, AppsFlyer, or equivalent) and understanding attribution at a platform level.</li><li>Exposure to q-commerce, food delivery, or e-commerce is a strong plus.</li><li>Bachelor's degree in Marketing, Business, or a related field.</li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li>Experience running campaigns across both brand and performance objectives simultaneously.</li><li>Experience briefing creative teams and giving structured feedback on short-form video assets.</li><li>Hands-on use of AI tools in a marketing context (ChatGPT, Claude, Gemini, or similar).</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who We Are Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan.<br> Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love.<br> Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free.<br> Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles.<br> Our Mission To make everyone feel like the diamond they are!<br> To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.<br> Summary This role provides functional expertise across Microsoft Dynamics 365 Finance & Operations with a specialization in Supply Chain Management, supporting Kayali's global business operations.<br> The consultant will be responsible for implementing, supporting and optimizing D365 F&O supply chain processes including procurement, inventory management, order management, intercompany operations and external logistics integrations.<br> The role partners with business stakeholders, technical teams and external vendors to deliver scalable solutions that improve operational efficiency and support business growth.<br> Essential Duties and Responsibilities D365 Finance and Operations Functional Consulting Act as the functional subject matter expert for D365 F&O Supply Chain Management including Inventory Management, Procurement & Sourcing, Sales and Distribution and Intercompany processes.<br> Translate business requirements into scalable functional designs and system configurations aligned with Kayali's operating model.<br> Configure and support end-to-end Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.<br> Conduct workshops, process mapping sessions and gap-fit assessments with business stakeholders.<br> Recommend best practices and process improvements leveraging standard D365 F&O capabilities.<br> Integrations & External Systems Collaborate with technical teams to support integrations between D365 F&O and external platforms.<br> Support integrations with Shopify and other eCommerce platforms.<br> Provide functional expertise for integrations with third-party logistics (3PL) providers and warehouse operations.<br> Support EDI-based integrations using platforms such as TrueCommerce, SPS Commerce or similar solutions.<br> Perform functional validation, troubleshooting and issue analysis across integrated business processes.<br> Testing & Solution Delivery Lead and support System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.<br> Develop and execute test scenarios covering end-to-end supply chain processes.<br> Support defect triage, root cause analysis and issue resolution in collaboration with technical and business teams.<br> Participate in deployment activities and post-go-live validation.<br> Stakeholder Collaboration & Documentation Act as the bridge between operations, logistics, procurement, finance, eCommerce teams, implementation partners and internal technology teams.<br> Prepare Functional Design Documents (FDDs), process flows, requirement specifications and user documentation.<br> Facilitate business workshops and requirement gathering sessions.<br> Deliver user training and support change management initiatives to drive adoption.<br> Application Support & Continuous Improvement Provide ongoing functional support including issue investigation, impact assessment and root cause analysis.<br> Coordinate with Microsoft support and implementation partners to resolve application issues.<br> Identify opportunities to enhance business processes through D365 F&O capabilities and platform updates.<br> Support continuous improvement initiatives and future ERP enhancements.<br> Premium Medical/Dental/Vision coverage Find your Magic Days Volunteer Day Birthday Leave Egg Freezing Benefits Employee discounts on all Kayali products Quarterly product gifting Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.<br> We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.<br> If you need reasonable accommodations at any point in the application or interview process, please let us know.<br> Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 Finance & Operations.<br> Strong functional expertise in Supply Chain Management processes including Procurement & Sourcing, Inventory Management, Sales Order Management and Intercompany operations.<br> Proven experience gathering business requirements and translating them into functional solutions.<br> Exposure to eCommerce platform integrations is preferred.<br> Experience working with third-party logistics (3PL) providers and external supply chain integrations.<br> Strong analytical, problem-solving and stakeholder management skills.<br> Ability to manage multiple priorities in a fast-paced business environment.<br> Microsoft Dynamics 365 Supply Chain Management certification is preferred.<br> Excellent oral and written communication skills.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Company Overview:</p><br>
<p>If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!</p><br>
<p>Role Summary:</p><br>
<p>The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.</p><br>
<p>In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.</p><br>
<p>Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.</p><br>
<p>Responsibilities & Requirements:</p><br>
<ul>
<li><p>Make direct, in-person service calls in response to customer requests.</p><br></li>
<li><p>Assess mechanical problems and take actions to resolve promptly.</p><br></li>
<li><p>Work side-by-side with our customer’s personnel, and lead work crews as required.</p><br></li>
<li><p>Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.</p><br></li>
<li><p>Ensure that equipment is installed successfully and on schedule.</p><br></li>
<li><p>Check equipment prior to start-up and assess start-up performance.</p><br></li>
<li><p>Monitor the maintenance and performance of Flowserve equipment.</p><br></li>
<li><p>Train customers in the proper procedures for operating and maintaining Flowserve products.</p><br></li>
<li><p>Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.</p><br></li>
<li><p>Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.</p><br></li>
<li><p>Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.</p><br></li>
<li><p>Experience with installing mechanical equipment.</p><br></li>
<li><p>Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.</p><br></li>
<li><p>Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics</p><br></li>
<li><p>Must be a self-starter with good follow-through, capable of working independently with little supervision.</p><br></li>
<li><p>Capable in Outlook, Word, and Excel</p><br></li>
<li><p>An active driver’s license with a good driving record is essential to the role.</p><br></li>
<li><p>Able to travel, including globally, for extended periods of time</p><br></li>
<li><p>Able to work overtime as required to minimize impact to customers</p><br></li>
<li><p>Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.</p><br></li>
<li><p>Excellent communication skills</p><br></li>
<li><p>Good organizational skills</p><br></li>
<li><p>Communicate by word and actions Flowserve’s values for ethics, safety, and quality</p><br></li>
<li><p>Other duties as assigned.</p><br></li>
</ul>
<p>Preferred Experience / Skills:</p><br>
<ul>
<li><p>Professional certifications in this field.</p><br></li>
<li><p>Ability to work collaboratively with unfamiliar teams.</p><br></li>
<li><p>HS Diploma / GED and 3-5 years relevant experience</p><br></li>
</ul>
<p>Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.</p><br>
<p><strong>Req ID</strong> : R-19725</p><br>
<p><strong>Job Family Group</strong> : Operations</p><br>
<p><strong>Job Family</strong> : OP Field Service</p><br>
<p>EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision</p><br>
<p>If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.</p><br> </div>
Company Description 2-TIMES is an invite-only luxury online retailer and event-based private shopping service that connects a curated community of private clients with leading luxury brands and contemporary art partners. The company operates a split concept that combines e Commerce with branded content platforms to deliver an elevated, immersive shopping and brand experience. By carefully selecting its clients and partners, 2-TIMES focuses on exclusivity, personalized service, and storytelling around luxury and art. Co-founded by twin brothers Alex and Luke Anton, the 2-TIMES Group has a strong presence across the Asia Pacific region, with headquarters in Hong Kong, Singapore, and Australia. The organization is expanding its international footprint and seeking talent that is passionate about luxury, communications, and innovative retail experiences. <br>Candidates must be based in or relocate within proximity of one of 2-TIMES office locations: Hong Kong (Central), Singapore (Rochor), or Melbourne (CBD). <br>For global applicants, relocation to Asia is required for this position.<br>Reporting to our Brand Communications Lead, the PR & Communications Manager is responsible for supporting the development and execution of global (and localised) press and communication strategies for 2-TIMES, with a primary focus on building relationships, earning media, and establishing positive sentiment in the luxury fashion/retail landscape.<br>He/she/they will work cross-functionally to help communicate luxury designer launches, seasonal branded/product initiatives and exclusive events with relevant journalists and agencies, pitching & securing interviews/coverage, engaging in face-to-face meetings with media contacts and commentators, and aiding in the production of print and web-based content supporting all press relations.<br>The ideal candidate is culturally literate across each of the group's key areas of interest (luxury fashion, fine art, music), and, is able to deliver high-quality written materials reflecting 2-TIMES’ POV, including press releases, blogs, editorials, infographics, etc. to both internal and external stakeholders.<br>Responsibilities · Coordinating with local & International PR agencies – managing all photo and interview requests for executive/leadership team profiling, attending all agency calls, and assisting with day-to-day media and influencer relations· Conducting multi-industry blog and social media research and outreach to develop target lists for events; and pitching and engaging media/influencers accordingly· Leading planning & research for programming development, monitoring competitor news, participating in weekly brainstorms, and proactively suggesting new ideas to increase company awareness & resulting sales· Managing coverage trackers, creating press clippings, and compiling weekly, monthly and annual press recaps· Assisting with all logistics/planning for events including sample sourcing, branding, materials, staffing and setup· Creating and maintaining International press kits for respective regional markets, including organisation of imagery and products, fact sheets, press releases, team bio’s, etc.<br>Requirements · Bachelor’s degree in a related field (journalism, public relations, communications, etc.)· 3-5 years of PR experience with a luxury designer brand or multi-brand retailer. Fashion agency exposure an asset· Aligned sense of direction regarding 2-TIMES’ POV, with proven credibility of International networks spanning fashion, arts & music industries· Web, App and Mac–savviness, with knowledge of Google/Microsoft suites a must. Experience using Craft, Contentful or Sanity content management systems is highly regarded· Knowledge/proficiency using project management and media monitoring software including Slack, Notion, Cision, Carma, Lefty, etc.· Fluent in English. Mandarin, Cantonese or French an asset· Some International travel is required (30%)<br>Candidates must be based in or relocate within proximity of one of 2-TIMES office locations: Hong Kong (Central), Singapore (Rochor), or Melbourne (CBD). For global applicants, relocation to Asia is required for this position.<br>Reporting to our Brand Communications Lead, the PR & Communications Manager is responsible for supporting the development and execution of global (and localised) press and communication strategies for 2-TIMES, with a primary focus on building relationships, earning media, and establishing positive sentiment in the luxury fashion/retail landscape.<br>He/she/they will work cross-functionally to help communicate luxury designer launches, seasonal branded/product initiatives and exclusive events with relevant journalists and agencies, pitching & securing interviews/coverage, engaging in face-to-face meetings with media contacts and commentators, and aiding in the production of print and web-based content supporting all press relations.<br>The ideal candidate is culturally literate across each of the group's key areas of interest (luxury fashion, fine art, music), and, is able to deliver high-quality written materials reflecting 2-TIMES’ POV, including press releases, blogs, editorials, infographics, etc. to both internal and external stakeholders.<br>Responsibilities · Coordinating with local & International PR agencies – managing all photo and interview requests for executive/leadership team profiling, attending all agency calls, and assisting with day-to-day media and influencer relations· Conducting multi-industry blog and social media research and outreach to develop target lists for events; and pitching and engaging media/influencers accordingly· Leading planning & research for programming development, monitoring competitor news, participating in weekly brainstorms, and proactively suggesting new ideas to increase company awareness & resulting sales· Managing coverage trackers, creating press clippings, and compiling weekly, monthly and annual press recaps· Assisting with all logistics/planning for events including sample sourcing, branding, materials, staffing and setup· Creating and maintaining International press kits for respective regional markets, including organisation of imagery and products, fact sheets, press releases, team bio’s, etc.<br>Requirements · Bachelor’s degree in a related field (journalism, public relations, communications, etc.)· 3-5 years of PR experience with a luxury designer brand or multi-brand retailer. Fashion agency exposure an asset· Aligned sense of direction regarding 2-TIMES’ POV, with proven credibility of International networks spanning fashion, arts & music industries· Web, App and Mac–savviness, with knowledge of Google/Microsoft suites a must. Experience using Craft, Contentful or Sanity content management systems is highly regarded· Knowledge/proficiency using project management and media monitoring software including Slack, Notion, Cision, Carma, Lefty, etc.· Fluent in English. Mandarin, Cantonese or French an asset· Some International travel is required (30%)<br>Salary range (equivalent): HKD 65k–75k p/m, plus bonuses and allowances<br>2-TIMES will not enter into any commercial undertakings with recruiters or agencies representing talent.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose </strong> </p><br><p><span><span>Drive growth in Advised FX business from Private Banking clients by supporting Relationship Managers, identifying opportunities, and delivering client-focused FX solutions.Act as a specialist coordinator for Advised FX sales activities, product education, client engagement and business development across Private Banking portfolios.</span></span></p><br><br><p><span><strong>Core Responsibilities</strong></span></p><br><ul><li><p><span><span>Coordinate all Advised FX related sales activities across Private Banking, working closely with Relationship Managers, Client Service Managers, Investment Advisors, Unit Heads and internal product or channel partners.</span></span></p><br></li><li><p><span><span>Maintain close client engagement to increase wallet share, deepen relationships, and position the bank as a primary provider for FX and treasury solutions.</span></span></p><br></li><li><p><span><span>Support Relationship Managers in identifying, prioritizing, and converting FX opportunities across affluent and Private Banking client segments.</span></span></p><br></li><li><p><span><span>Provide joint client calling support with Relationship Managers to understand client needs, propose suitable FX ideas and help drive transaction conversion.</span></span></p><br></li><li><p><span><span>Coach and mentor Relationship Managers on FX opportunities, client conversations, product positioning and sales momentum.</span></span></p><br></li><li><p><span><span>Promote relevant FX products including cash FX, FX forwards, margin FX, margin options, dual currency investments and other structured treasury solutions in line with suitability and governance standards.</span></span></p><br></li><li><p><span><span>Drive new-to-bank business and increase penetration in identified target segments through proactive client engagement and cross-referrals.</span></span></p><br></li></ul><p><span><span><strong>Customer Engagement</strong></span></span></p><br><ul><li><p><span><span>Provide active trade ideas and market-driven FX suggestions to clients, where suitable and in line with advisory standards.</span></span></p><br></li><li><p><span><span>Support Dual Currency Investment opportunities as enhanced-yield solutions for short-term surplus cash, helping retain client funds within the bank.</span></span></p><br></li><li><p><span><span>Support margin FX trading, margin options and FX forwards for clients with appropriate risk appetite and eligible requirements.</span></span></p><br></li><li><p><span><span>Conduct regular client meetings and structured follow-ups to maximize transaction activity and improve client engagement.</span></span></p><br></li><li><p><span><span>Maintain strong working relationships with Relationship Managers, Client Service Managers, Investment Advisors, Unit Heads, Proposition teams, Treasury, Operations, Product, Technology and support functions.</span></span></p><br></li><li><p><span><span>Operate within approved policies, product governance, client suitability requirements, operational controls, and relevant internal procedures.</span></span></p><br></li><li><p><span><span>Provide structured feedback to business and product teams on client needs, process improvements, and market opportunities.</span></span></p><br></li><li><p><span><span>Support achievement of annual FX revenue targets through disciplined sales planning, client prioritization, and proactive opportunity management.</span></span></p><br></li><li><p><span><span>Provide day-to-day training, mentoring and guidance to Relationship Managers to strengthen FX sales capability.</span></span></p><br></li><li><p><span><span>Analyze client behavior, market data, competition, and transaction patterns to identify business opportunities and portfolio gaps.</span></span></p><br></li><li><p><span><span>Guide Relationship Managers on client outreach, target-segment activation and follow-up actions to improve FX penetration.</span></span></p><br></li></ul><p><strong>Skills & Experience</strong></p><br><ul><li><p><span><span>Minimum 5 years of relevant experience in a client-facing FX or treasury sales role, preferably covering Private Banking, affluent or high-net-worth client segments.</span></span></p><br></li><li><p><span><span>MBA in Finance from a reputed university or equivalent professional qualification, where applicable.</span></span></p><br></li><li><p><span><span>SCA level 3 certification </span></span></p><br></li><li><p><span><span>Strong analytical capability, attention to detail and ability to translate market themes and client data into practical trade ideas and business actions.</span></span></p><br></li><li><p><span><span>Prior sales experience in institutions with a primary or significant FX and treasury business will be an added advantage.</span></span><span><span>.</span></span></p><br></li></ul><br>Responsibilities:<br><ul><li>Be the coordinator for all Advised FX related sales activities To maintain close contact and relationship with respective portfolio of customers such that we remain one of their main banks getting a major share of their wallet.To support branch IA / IS / SSO / BDM and develop active sales momentum for personal banking customers with FX needs To focus on retail product propositions across all advised FX related products To coach IA / IS / SSO / BDM on enhancing FX business generation opportunities to do joint customer calling / meeting with IA / IS / SSO / BDM and understand the client need and advise them accordingly To ensure optimum client calls are conducted on a weekly basis to maximize transactionsIntra organization liaison ensuring service delivery to clients To work closely with all product and channel partners from RBG so as to maximize opportunities provided through regular contacts, feedback, coordination and cross referrals</li></ul><ul><li>Customer Facing Activities:</li></ul><ul><li>Selling cash FX trading: giving clients active trade suggestions using own funds Dual Currency Product: Enhanced yield product that provides short term enhanced yield on free cash lying with client and ensures funds remain within the bank.</li></ul><ul><li>Margin FX trading: Provides those clients with higher risk appetite trading opportunities on any G7 pairs.</li></ul><ul><li>Sale of Margin Options</li></ul><ul><li>To support specialists & Branch SSOs to enhance FX business generation opportunities</li></ul><ul><li>To proactively drive new-to-bank business and increase presence in the identified target segments</li></ul><br>Qualifications:<br><ul><li>Good communication and analytical skills</li></ul><ul><li>Related sales experience in institutions with primary business of FX will be an added advantage</li></ul><ul><li>Behavioral Competencies</li></ul><ul><li>Attention to detail and quality - Level 3</li></ul><ul><li>Planning and Organizing - Level 3</li></ul><ul><li>Continues Learning- Level 2</li></ul><ul><li>Analytical Thinking- Level 2</li></ul><ul><li>Customer Focus- Level 2</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>Join Standard Chartered Bank as a Specialist within our Complaint Resolution Unit, where your expertise will be pivotal in managing and resolving customer complaints with utmost professionalism and efficiency. This role is designed for a dedicated individual who is committed to upholding the highest standards of integrity while ensuring compliance with regulatory policies governing complaint handling.</p><br><br>
<p>As a key member of our customer service framework, you will conduct comprehensive investigations into customer grievances, working collaboratively across various internal departments to deliver fair resolutions. Your insights will drive improvements in our processes and contribute significantly to enhancing the overall customer experience banking with us.</p><br><br>
<p>This position offers a unique opportunity to influence customer advocacy initiatives and participate in ongoing improvements within a global banking context, creating meaningful impact while developing your professional career within a diverse and supportive environment.</p><br><br><b>Key Responsibilities</b> <br><ul>
<li>Efficiently manage and execute service operations that support customer requests initiated by front-end teams, ensuring seamless client experiences.</li>
<li>Conduct customer feedback surveys and maintain accurate Management Information Systems (MIS) records for continuous monitoring and reporting.</li>
<li>Document and categorise the spectrum of errors, issues, and complaints handled to facilitate pattern recognition and resolution tracking.</li>
<li>Ensure all complaints are resolved within established turnaround times, maintaining transparency and accountability throughout the process.</li>
<li>Collaborate actively with team members and cross-functional units to align complaint resolution efforts with organisational goals.</li>
<li>Identify and articulate customer issues clearly, proposing effective solutions tailored to individual circumstances.</li>
<li>Perform detailed root cause analysis to uncover systemic issues and recommend sustainable process improvements.</li>
<li>Investigate complex customer complaints thoroughly, escalating when necessary, and coordinating with relevant stakeholders to reach timely resolutions.</li>
<li>Communicate complaint outcomes clearly, empathetically, and professionally, ensuring customers feel heard and valued.</li>
<li>Provide recommendations for service enhancements based on recurring concerns and customer insights to strengthen overall satisfaction.</li>
<li>Maintain rigorous quality standards to support a culture of excellence in customer service and complaint management.</li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li>Exceptional analytical skills with the ability to scrutinise complaint details and extract key information to inform effective resolution strategies.</li>
<li>Excellent verbal and written communication skills to engage confidently with customers and internal teams, ensuring clarity and professionalism at all stages.</li>
<li>In-depth knowledge of banking products and services, combined with a keen eagerness to stay updated with new offerings and regulations.</li>
<li>Proven ability to manage sensitive and high-risk complaints with discretion and sound judgement.</li>
<li>A robust customer-centric approach, demonstrating empathy and commitment to delivering superior service experiences.</li>
<li>Strong attention to detail to ensure accurate logging, tracking, and reporting of complaints and their resolutions.</li>
<li>Competence in complaint management systems and tools, facilitating efficient case handling and documentation.</li>
<li>Creative and solution-oriented problem-solving skills to address challenges and improve complaint handling processes.</li>
</ul><br><b>Qualifications</b> <br><p><strong><span>Ideal Candidate </span></strong><br><span>• A bachelor's degree/graduate is preferred.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Requisition Number:</strong> 24480BR<br><strong>Description:</strong><br>Key Accountabilities and Responsibilities:<br>The successful candidate will be an authoritative voice on sustainable design within the practice, shaping projects from pre-concept through to post-occupancy evaluation. They will embed sustainability principles across all project disciplines, drive certification submissions to successful outcomes.<br>Sustainability Strategy & Advisory<br>▪ Define and lead project-specific sustainability strategies tailored to client ambitions, budget constraints, and program requirements at each design stage.<br>▪ Conduct sustainability workshops, charrettes, and design reviews with multidisciplinary project teams and clients.<br>▪ Advise on passive design measures including building orientation, massing, façade performance, shading, natural ventilation, and daylighting to minimize mechanical loads.<br>▪ Develop net-zero carbon roadmaps for projects targeting operational and/or embodied carbon reduction goals.<br>▪ Conduct embodied carbon assessments (up front carbon, whole-life carbon) using One Click LCA, EC3, or equivalent tools.<br>▪ Advise on sustainable materials selection, circular economy principles, and responsible sourcing standards (FSC, REACH, EPDs).<br>Green Building Certifications<br>▪ Lead and manage certification programs across multiple frameworks: LEED v4/v4.1 (BD+C, ID+C, O+M), Estidama Pearl Rating System (PRS), BREEAM New Construction / In-Use, WELL Building Standard (v2), Fitwel, and GSAS.<br>▪ Prepare credit documentation, energy calculations, simulation reports, and supporting narratives for submission to certification bodies (USGBC, BRE, IWBI, GORD, UPC).<br>▪ Track credit status across all active projects, proactively identifying risks and solutions to maintain targeted rating levels.<br>▪ Liaise with local authority sustainability requirements: DM Green Building Regulations (Dubai), Abu Dhabi ESTIDAMA (UPC), UPDA (Qatar), and MOMRA (KSA).<br>▪ Manage relationships with certification body reviewers and ensure timely responses to RFIs and reviewer comments.<br>Energy Modelling & Technical Analysis<br>▪ Perform whole-building energy modelling using IES VE, DesignBuilder, or eQUEST for LEED/Estidama compliance, ASHRAE 90.1 baseline comparisons, and design optimization.<br>▪ Conduct parametric studies to evaluate design alternatives: glazing ratios, HVAC system types, building envelope performance, and renewable energy generation.<br>▪ Carry out daylighting and glare analyses using DIVA-for-Rhino, IES VE, or Radiance to support LEED/WELL daylight credits and occupant comfort strategies.<br>▪ Assess thermal comfort using PMV/PPD analysis, adaptive comfort models, and outdoor thermal comfort (UTCI, PET) for public realm and outdoor spaces.<br>▪ Prepare water consumption calculations and water budget models supporting LEED and Estidama water efficiency credits.<br>Develop renewable energy generation assessments (PV, solar thermal) and advise on on-site and off-site renewable energy procurement strategies.<br>Environmental & Regulatory Compliance<br>▪ Prepare Environmental Impact Assessments (EIA) and Environmental Management Plans (EMP) as required by local authority mandates.<br>▪ Advice on indoor environmental quality (IEQ) strategies: low-VOC materials, ventilation rates, acoustic performance, and biophilic design integration.<br>▪ Coordinate waste management frameworks, construction waste diversion plans, and operational waste strategies.<br>▪ Support climate risk and resilience assessments for infrastructure and masterplan projects.<br>Practice & Business Development<br>▪ Contribute to business development by preparing technical sustainability proposals, fee estimates, and participating in client interviews.<br>▪ Represent the firm at sustainability forums, green building council events (USGBC, UKGBC, Emirates Green Building Council), and CPD sessions.<br>▪ Develop and maintain internal sustainability design guidelines, calculation templates, and credit compliance checklists.<br>▪ Mentor junior sustainability team members and embed a culture of sustainability across all building services disciplines.<br><strong>Qualifications:</strong><br>▪ Bachelor's degree in Mechanical Engineering, Architectural Engineering, Environmental Engineering, or Architecture with a strong sustainability focus.<br>▪ Master's degree in Sustainable Design, Environmental Engineering, or equivalent is advantageous.<br>▪ Minimum 8 years of experience in sustainability consultancy, with at least 4 years on projects in the Middle East.<br>▪ Track record of successfully achieving LEED Gold/Platinum, Estidama 2 Pearl or above, and/or BREEAM Very Good/Excellent on delivered projects.<br>▪ LEED AP BD+C (USGBC) required; WELL AP, BREEAM AP, or Estidama Accredited Professional are highly desirable.<br>▪ Chartered status (CEng, CEnv, or equivalent) is preferred.<br>Technical Skills<br>▪ Energy modelling: IES VE (advanced proficiency required), DesignBuilder, eQUEST, EnergyPlus.<br>▪ Daylighting & thermal comfort: DIVA-for-Rhino, Climate Consultant, Ladybug Tools (Grasshopper/Rhino).<br>▪ Embodied carbon: One Click LCA, EC3 (Building Transparency), Tally.<br>▪ Certification portals: LEED Online, Arc platform, BREEAM Online, Estidama Pearl portal, Fitwel portal.<br>▪ BIM familiarity: Revit (sustainability data extraction), Navisworks; AutoCAD.<br>▪ Advanced MS Excel (energy dashboards, data analysis), PowerPoint (stakeholder presentations).<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Architecture</strong></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p><span>With a vision to <strong>build and sell Microsoft AI‑powered platforms, cloud services, and devices through a rich partner ecosystem</strong>, the <strong>Windows and Device Sales (WDS) </strong>organization brings together sales, technical expertise, and partners to help customers achieve real business outcomes with Microsoft technology.</span></p><br><p><span>WDS plays a critical role in shaping and delivering the endpoint platform that powers modern, secure, and AI‑enabled work. WDS works across Microsoft’s commercial ecosystem, including OEMs, silicon partners, distributors, resellers, and services partners - to drive Windows platform adoption, protect and grow share, and ensure customers realize long‑term value from their device and endpoint investments.</span></p><br><p><span>This role contributes to a <strong>multi‑billion‑dollar business</strong> and plays a direct role in <strong>defending and expanding Windows as the enterprise endpoint platform</strong>, enabling customers to modernize their environments, adopt AI‑driven workflows, and build confidence in Windows as the foundation for future innovation.</span></p><br><p><span>As a Windows Specialist, you will defend and grow Windows within Microsoft’s largest and most strategic customers. You will help them define and modernize their endpoint strategy in an era shaped by AI, security threats, and rapid platform competition. You will operate as a trusted advisor to senior IT and business leaders - anchoring engagement with the CIO while expanding influence across CTO, CISO, and AI transformation leaders - to ensure Windows remains the foundational platform for secure, AI‑driven work.</span></p><br><p><span>In this role, you will lead high‑impact, time‑bound customer engagements where Windows platform decisions are at risk or strategically critical. You will articulate differentiated Windows value across security, resiliency, management, and AI workloads; orchestrate partners and internal teams to deliver proof and outcomes; and convert lighthouse wins into repeatable evidence that scales across industries and partners.</span></p><br><p><span>This opportunity will allow you to deepen executive‑level consultative skills, build technical and platform credibility across the Windows ecosystem, and play a visible role in protecting and expanding Microsoft’s commercial footprint in priority accounts.</span></p><br><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </span></p><br><br><b>Responsibilities</b><br><ul><li><span><strong><span>Lead Windows endpoint strategy with senior executives</span></strong>: <span>Leverage you technical expertise to lead strategic Windows discussions with CIOs, CTOs, CISOs and AI leaders, translating technology capabilities into business value.</span></span></li><li><span><strong><span>Defend and extend Windows in competitive environments,</span></strong><span> deepen insights on why customers adopt alternative platforms, articulate fact based & differentiated platform value to protect the Windows socket.</span></span></li><li><span><strong><span>Modernize endpoint management and identity architectures</span></strong><span>, helping customers decouple from legacy environments, improve total cost of ownership, and unlock AI</span><span>‑</span><span>driven workflows at scale.</span></span></li><li><span><strong><span>Lead high</span></strong><strong><span>‑</span></strong><strong><span>impact customer engagements</span></strong><span> across discovery, envisioning, proof, and value realization, with clear entry criteria, success measures, and exit plans. </span></span></li><li><span><strong><span>Deliver lighthouse wins that demonstrate real Windows AI value</span></strong><span>, converting customer outcomes into evidence such as case studies, reference architectures, and repeatable industry scenarios.</span></span></li><li><span><strong><span>Orchestrate across internal teams and partners</span></strong><span>, working closely with account teams, engineering, and OEM/channel partners to ensure clarity of roles, clear hand-offs, escalation process, and accelerated outcomes.</span></span></li><li><span><strong><span>Provide structured feedback and insights</span></strong><span> from customer engagements to inform product, go</span><span>‑</span><span>to</span><span>‑</span><span>market, and partner strategy, identifying patterns that can scale across similar customers.</span></span></li></ul><br><b>Qualifications</b><br><ul><li>Demonstrated capability and experience in <strong>leading technical and executive‑level customer conversations</strong>, translating complex platform concepts into <strong>clear, outcome‑oriented guidance</strong> for CIO, CTO, CISO, and AI transformation leaders.</li><li><strong>Background in technical sales, solutions architecture, GBB or platform Specialist roles</strong>, where credibility across both business outcomes and technical depth was required.</li><li>Strong knowledge of Microsoft Security and compliance technologies, including Microsoft Defender, Entra, Purview, identity and access management, and Zero Trust principles, with the ability to translate technical capabilities into business value and risk reduction outcomes.</li><li><strong>Windows platform familiarity</strong><strong>,</strong> including <strong>Windows Pro and Windows 11 Enterprise</strong>, with the ability to articulate differentiated value across <strong>security, manageability, performance, and AI</strong> for enterprise and commercial customers.</li><li><strong>Experience advising customers on Windows 11 lifecycle strategy</strong>, including hardware refresh planning, security posture improvements, and operational readiness.</li><li><strong>Proven knowledge of modern endpoint management </strong><strong>and workplace transformation strategies</strong> with expertise in Microsoft Intune, Configuration Manager and cloud-native management. Able to advise senior leaders on device management modernization, security, operational efficiency and AI readiness, guiding customers through strategic platform decisions and transformation roadmaps.</li><li>Strong understanding of AI-ready Windows devices, including Copilot+ PCs, NPUs and specialized AI silicon. Able to translate platform and hardware innovation into measurable business outcomes, productivity gains and competitive advantage for customers evaluating next-generation endpoint strategies.</li></ul><p>#WDS</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p><span>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a </span><span><strong><span>HR</span> Specialist - <span>Governance</span> & Compliance </strong></span><span>and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage. </span></p><br><br><p><span>As <strong><span>HR</span> Specialist - <span>Governance</span> & Compliance</strong> you will support the <span>Governance</span> & Compliance practices of the <span>HR</span> department by leveraging industry best practice. You will collaborate with all <span>HR</span> teams and other relevant internal stakeholders, such as Operations, Internal Audit and Enterprise Data & Analytics (ED&A). Through applying <span>Governance</span> and Compliance practices, the role’s primary purpose is to facilitate efficient and rewarding employee experiences across all people lifecycle dimensions, such as performance management, productivity, learning and professional development, attrition and retention. You will apply process improvement and standardisation frameworks, quality assurance (management & control) principles and continuous monitoring compliance controls across process, system, and data landscapes and support Enterprise Strategic Themes such as Regulatory Compliance, Business Agility & Efficiency, Business Growth, and Employee Experience.</span></p><br><br><p><span><strong><span>In this role, you will:</span></strong></span></p><br><br><ul><li>Enable process governance by conducting, in collaboration with the People Experience Design team, process landscape assessments across the People Experience lifecycle and the wider One HR organisation to determine process effectiveness, eliminate inefficiencies, and implement innovative solutions, including chatbots, AI-driven process steps, and Robotic Process Automation (RPA), while supporting the associated change management activities.</li><li>Ensure all processes across the employee lifecycle are fully GDPR compliant and aligned with international best practices.</li><li>Support industry research to identify best practices in process governance, automation, and business process improvement, while validating and collating current and future process, technology, and data needs across the <strong>One HR</strong> organisation.</li><li>Champion a culture of autonomy, openness, and continuous process improvement based on Lean-Agile principles.</li><li>Support the implementation of the One HR Data Governance Strategy, ensuring alignment with Emirates Group corporate governance and compliance requirements across Data Protection (Access, Security and Privacy), Data Quality Assurance, and Metadata Management.</li><li>Perform data governance operational activities in collaboration with Enterprise Data & Analytics (ED&A), business Data Stewards, and Business Privacy Leads to ensure people data is governed effectively and treated as a corporate asset across HR systems and the Enterprise Data Platform (EDP).</li><li>Support the HR Data & Analytics function in defining a self-service analytics model and enable data risk and compliance practices through collaboration with HR Data & Analytics and HR Shared Services & Employee Data Management teams.</li><li>In collaboration with the HR Governance & Compliance Manager, implement and maintain an internal quality and control framework by evaluating process risk profiles, implementing appropriate controls, and continuously monitoring their effectiveness.</li></ul><ul><li>Support knowledge management practices by maintaining People Experience manuals, Standard Operating Procedures (SOPs), and user-owned documentation, ensuring they remain accurate, compliant, and aligned with changing business requirements, system upgrades and process improvements.</li><li>Facilitate the adoption of process and data governance across the One HR organisation through coaching, Lean Academy initiatives, Business Privacy Lead and Analytics Power User training, systems and SOP training, and data management best practices.</li></ul><br><br>Qualification<p><span><span><span><span><strong>To be considered for this role, you must meet the below requirements:</strong></span></span></span></span></p><br><br><ul><li>A minimum of 5 years' relevant experience in one or more of the following areas: Industrial Engineering, process improvement methodologies (e.g. Lean, Six Sigma, Supply Chain Management), project management, business consultancy, innovation and Robotic Process Automation (RPA), or compliance/audit within a business environment.</li><li>Bachelor's degree in a relevant discipline, such as Industrial Engineering, Business Administration, Operational Research, Commerce, Finance, or Information Technology.</li><li>Experience within the <strong>airline industry</strong> and/or working with <strong>HR systems and products</strong> is desirable.</li></ul><br><p><span><strong>You will have an edge, if you have:</strong></span></p><br><br><ul><li>Proven ability to build trusted relationships and collaborate effectively across diverse teams and stakeholders.</li><li>Strong stakeholder management, presentation, communication, and multitasking skills, with the ability to work across multiple departments and competing priorities.</li><li>Knowledge of HR environments, Oracle ERP, or other leading HR systems, together with strong analytical skills and the ability to translate data into actionable business insights.</li><li>Experience with analytics, data governance, and reporting tools such as Power BI, MicroStrategy, SAP BusinessObjects (SAP BO), SQL, and Python, along with experience working in a multicultural environment.</li></ul><p><span>Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.</span></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.</span></p><br><br><p><span>You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Purpose:</p><br><ul><li><p>Succession the Transfer Agency Services Manager/AVP in handling and processing the operations & automations.</p><br></li><li><p>Communicating with many entities (Clients/Counterparties/Fund administration) both local and global.</p><br></li><li><p>Responsible for building the required operational infrastructure of diverse Funds products like mutual funds, fixed income funds, hedge funds, structured funds , ETFs., etc., and Clients’ requirements.</p><br></li></ul><p>Key Accountabilities:</p><br><p>Policies, Systems, Processes & Procedures </p><br><p> Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br><p> Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank. </p><br><p>Continuous Improvement </p><br><p>§ Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br><p>Reporting</p><br><p>§ Assist in the preparation of timely and accurate statements and reports to meet clients’ & department requirements, policies and quality standards.</p><br><p>Job Context:</p><br><ul><li><p>Performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, & transfer of shares/units</p><br></li><li><p>Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement</p><br></li><li><p>Daily & weekly reconciliations of positions and Transactions. Investigation and resolution of recon breaks</p><br></li><li><p>Review AML/KYC documents for all entity types, i.e., Corporates, foundation/charities, institutional investors, retail investors, HNIs, designated bodies, etc. </p><br></li><li><p>Ensure all clients’ & investors’ KYC records are compliant with regulatory standards.</p><br></li><li><p>Tracking and periodic renewal of KYC documents by ensuring timely communication and collection of information.</p><br></li><li><p>Retain/archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval.</p><br></li><li><p>Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines.</p><br></li><li><p>Hands-on Fund Setup, Investor Setup, Company Setup, Contacts, and circulation list updates over internal applications</p><br></li><li><p>Handling and processing of Payout transactions (units Dividend, cash dividend, Early Bonus, Coupon payment, etc)</p><br></li><li><p>Client & Investor reporting – ensure all reports are prepared with 100% accuracy and delivered on time.</p><br></li><li><p>Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations</p><br></li><li><p>Assist with Tax audits and tax returns. Provide reports as per clients’ requirements.</p><br></li><li><p>Coordinate and support Fund Accounting with all NAV processes – calculation & publishing of NAV.</p><br></li><li><p>Checking funds NAVs are updated correctly in the system and if any discrepancy, contact the related parties to resolve.</p><br></li><li><p>Checking the daily report of subscription/redemption figures that will be used in the calculation of the end of day NAV.</p><br></li><li><p>Data Management – Create and maintain Investor Data as per clients’ & regulatory requirement. Ensure 100% accuracy.</p><br></li><li><p>Reviewing and processing of Management / Performance fees and incentive fees</p><br></li><li><p>Prepare and print confirmation letters to be sent to unit holders for subscription, redemption and switching.</p><br></li><li><p>Support all adhoc requests received from clients & assigned by Manager, as per department guidelines and procedures.</p><br></li><li><p>Support all internal/external audit activity by providing support in relation to TA documents/information.</p><br></li><li><p>Communicating/escalating issues to management when applicable. Handling and maintenance of confidential client documentation.</p><br></li><li><p>Ensure that all applications are completed before the cut off time/date.</p><br></li><li><p>Check investor’s account and investor holding before proceeding with the transaction.</p><br></li><li><p>Provide data and prepare weekly/monthly MIS, Capacity plan, KPI, etc.</p><br></li><li><p>Identify & implement process control and provide innovative ideas for process enhancements.</p><br></li><li><p>Comply with organization policies and regulations. Stay informed on industry developments and changes in regulation.</p><br></li><li><p>Ensure all transactions (financial & non-financial) and data are confidential.</p><br></li></ul><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in Bachelors in Business Administration, Banking & Finance, Accounting or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><ul><li><p>5 years’ relevant experience in Transfer Agency Services & Investment Services/Operations with at least 3 years in similar positions of progressively increasing managerial responsibilities in the CENTRALIZED OPERATIONS function.</p><br></li><li><p>Need to have good understanding of Excel and hands on the formulas like V-lookup, H-lookup match, index and IF functions, etc.</p><br></li><li><p>Fair understanding of SWIFT (MT103, MT202, etc.), FED payment, Internal Transfer, & FX transactions </p><br></li><li><p>Able to read Standard settlement Instructions ( SSIs ) and identify any missing/incorrect information</p><br></li><li><p>Must be a team player, capable of multi-tasking and able to work within tight deadlines </p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><u>Specific Responsibilities for this Role</u></span></p><br><ul><li><p><span>Prescribes or administers medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.</span></p><br></li><li><p><span>Interacts with patient to gather additional history and information about medical condition</span></p><br></li><li><p><span>Explains procedures and discusses test results or prescribed treatments with patient</span></p><br></li><li><p><span>Provides specific treatments and/or performs operations to treat patient medical conditions</span></p><br></li><li><p><span>Performs surgical procedures and operations as appropriate.</span></p><br></li><li><p><span>Responsible to carry out necessary duties to ensure the best and most cost-effective treatment of patients.</span></p><br></li><li><p><span>To provide a full range of surgical diagnosis, treatment and care to inpatients, day cases and outpatients who require general surgery. It is expected that the post-holder will hold further special interests in either upper- or lower general surgical practice.</span></p><br></li><li><p><span>To undertake pre and post-operative assessment of patients.</span></p><br></li><li><p><span>To contribute to the development of Clinical Quality Standards.</span></p><br></li><li><p><span>To undertake all necessary administrative duties associated with the care of his/her patients, including but not limited to clinical coding, discharge summaries, letters and reports.</span></p><br></li><li><p><span>To be responsible to the Medical Director for the quality of care delivered and the effective and efficient use of the resources under his/her control.</span></p><br></li><li><p><span>To contribute to the planning and development of surgical services.</span></p><br></li><li><p><span>Responsible for applying medical knowledge and skills to the diagnosis, prevention, and treatment of illnesses for patients.</span></p><br></li><li><p><span>Promote patient care by liaison with all departments.</span></p><br></li><li><p><span>Participate in local and national specialty clinical meetings</span></p><br></li><li><p><span>Participate in the in-service education programme and comply with mandatory training requirements, inclusive of CPR, Health & Safety Training and Fire Safety.</span></p><br></li><li><p><span>To ensure ongoing medical competence by participating in the annual relicensing and recertification schemes in United Arab Emirates.</span></p><br></li><li><p><span>To maintain and develop professional expertise through self-directed learning and continuous professional development.</span></p><br></li><li><p><span>To participate in the annual appraisal system with the Medical Director, which will feedback from the Hospital Administrator and other colleagues/patients.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems </u></span></p><br><ul><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures</span></p><br></li><li><p><span>Not willfully or recklessly endanger anyone’s health and safety</span></p><br></li><li><p><span>Assist with the preparation of risk assessments</span></p><br></li><li><p><span>Report OSH Hazards, incidents, Near misses and issues</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul><p><span><u>Prevention and Control of Infection (PCI): </u></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li></ul><p><span><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></span></p><br><br>Responsibilities:<br><p><span><u>Specific Responsibilities for this Role</u></span></p><br><ul><li><p><span>Prescribes or administers medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.</span></p><br></li><li><p><span>Interacts with patient to gather additional history and information about medical condition</span></p><br></li><li><p><span>Explains procedures and discusses test results or prescribed treatments with patient</span></p><br></li><li><p><span>Provides specific treatments and/or performs operations to treat patient medical conditions</span></p><br></li><li><p><span>Performs surgical procedures and operations as appropriate.</span></p><br></li><li><p><span>Responsible to carry out necessary duties to ensure the best and most cost-effective treatment of patients.</span></p><br></li><li><p><span>To provide a full range of surgical diagnosis, treatment and care to inpatients, day cases and outpatients who require general surgery. It is expected that the post-holder will hold further special interests in either upper- or lower general surgical practice.</span></p><br></li><li><p><span>To undertake pre and post-operative assessment of patients.</span></p><br></li><li><p><span>To contribute to the development of Clinical Quality Standards.</span></p><br></li><li><p><span>To undertake all necessary administrative duties associated with the care of his/her patients, including but not limited to clinical coding, discharge summaries, letters and reports.</span></p><br></li><li><p><span>To be responsible to the Medical Director for the quality of care delivered and the effective and efficient use of the resources under his/her control.</span></p><br></li><li><p><span>To contribute to the planning and development of surgical services.</span></p><br></li><li><p><span>Responsible for applying medical knowledge and skills to the diagnosis, prevention, and treatment of illnesses for patients.</span></p><br></li><li><p><span>Promote patient care by liaison with all departments.</span></p><br></li><li><p><span>Participate in local and national specialty clinical meetings</span></p><br></li><li><p><span>Participate in the in-service education programme and comply with mandatory training requirements, inclusive of CPR, Health & Safety Training and Fire Safety.</span></p><br></li><li><p><span>To ensure ongoing medical competence by participating in the annual relicensing and recertification schemes in United Arab Emirates.</span></p><br></li><li><p><span>To maintain and develop professional expertise through self-directed learning and continuous professional development.</span></p><br></li><li><p><span>To participate in the annual appraisal system with the Medical Director, which will feedback from the Hospital Administrator and other colleagues/patients.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems </u></span></p><br><ul><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures</span></p><br></li><li><p><span>Not willfully or recklessly endanger anyone’s health and safety</span></p><br></li><li><p><span>Assist with the preparation of risk assessments</span></p><br></li><li><p><span>Report OSH Hazards, incidents, Near misses and issues</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul><p><span><u>Prevention and Control of Infection (PCI): </u></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li></ul><p><span><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></span></p><br><br>Qualifications:<br><ul><li><p><span>At least 3 - 5 years’ post qualification experience</span><span>at</span><span>Specialist</span><span>level</span><span>(independent</span><span>of </span><span>country)</span></p><br></li><li><p><span>At</span><span>least</span><span>1</span><span>year</span><span>Specialist</span><span>level</span><span>experience</span><span>from a Tier 1 country as specified by the UAE healthcare regulator.</span></p><br></li><li><p><span><span>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma)</span><span>recognised</span><span>by</span><span>the</span><span>relevant UAE healthcare authority.</span></span></p><br></li><li><p><span>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</span><span>Active and valid life support certification</span><span>(e.g.</span><span>BLS,</span><span>ACLS,</span><span>PALS,</span><span>ATLS, </span><span>NRP)</span></p><br></li><li><span><span>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College /</span><span>Arab Board Certification /</span><span>MS</span><span>/</span><span>DM / MPhil</span><span>or</span><span>an</span><span>equivalent</span><span>recognised</span><span>by</span><span>relevant healthcare authority in UAE</span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties & Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling & Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations & satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience & Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM & Sales Tools Bid/RFP Management ROI & Business Case Development</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage network, intrusion detection and prevention systems.</p></li><li><p>Conduct periodic compromise assessments across selected networks and propose recommendations based on assessment results.</p></li><li><p>Conduct physical security assessment of the organization’s systems, including servers and networks, ensuring that any unauthorized external physical interference is not actually possible.</p></li><li><p>Conduct ongoing network hunt activities.</p></li><li><p>Conduct proactive vulnerability assessment across the network, subnetworks and service traffic to identify potential points of intrusion.</p></li><li><p>Research and develop methods of tracking and detecting malicious activity within a network.</p></li><li><p>Develop tools, signatures, and methods of detection for use in incident response activities.</p></li><li><p>Develop SIEM integrations, dashboards, and analytics to illuminate and visualize threat activity.</p></li><li><p>Analyze network traffic to provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.</p></li><li><p>Uses data collected from a variety of cyber defense tools (e.g., anti-virus, IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments, perform cyber defense trend analysis and reporting, and perform event correlation to mitigate threats and gain situational awareness and determine the effectiveness of an observed attack.</p></li><li><p>Carries out triage to ensure that a genuine security incident is occurring.</p></li><li><p>Coordinate with entity-wide cyber defense staff to validate network alerts.</p></li><li><p>Notify designated managers, cyber incident responders, and cybersecurity service provider team members of suspected cyber incidents and articulate the event’s history, status, and potential impact for further action in accordance with the organization’s cyber incident response plan.</p></li><li><p>Document and escalate incidents (including event’s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.</p></li><li><p>Provide daily summary reports of network events and activity relevant to cyber defense practices.</p></li><li><p>Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information.</p></li><li><p>Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools.</p></li><li><p>Isolate and remove malware.</p></li><li><p>Develop content for cyber defense tools use them for continual monitoring and analysis of network activity to identify malicious activity.</p></li><li><p>Assist in the construction of signatures which can be implemented on cyber defense tools in response to new or observed threats within the network environment.</p></li><li><p>Analyze and report organizational security posture trends.</p></li><li><p>Monitor external data sources (e.g., cyber defense vendor sites, Computer Emergency Response Teams, Security Focus, Threat Intelligence Providers) to maintain updated of cyber defense threat condition and determine which security issues may have an impact on the enterprise.</p></li><li><p>Provides cybersecurity recommendations based on significant threats and vulnerabilities.</p></li><li><p>Provide advice and input for Disaster Recovery, Contingency, and Continuity of Operational Plans.</p></li><li><p>Collect and analyze intrusion artifacts (e.g., source code, malware, and system configuration) and use discovered data to enable mitigation of potential cyber incidents within the enterprise.</p></li><li><p>Use specialized equipment and techniques to catalog, document, extract, collect, package, and preserve digital evidence.</p></li></ul><p>Utilize deployable forensics toolkit to support operations as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Knowledge</strong></p><ul><li><p>Security concepts such as cyber-attacks and techniques, threat vectors, risk and threat management, incident management etc.</p></li><li><p>Networking concepts and protocols, and network security attacks, vulnerabilities, processes, methodologies, access control mechanisms, traffic analysis methods.</p></li><li><p>Cyber threats and vulnerabilities and information dissemination sources (e.g., alerts and advisories).</p></li><li><p>Cyber defense and vulnerability assessment tools and their capabilities.</p></li><li><p>System and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).</p></li><li><p>Scripting languages (e.g., Python, Perl, Bash) used in an incident response environment</p></li><li><p>Incident response and handling methodologies.</p></li><li><p>Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, applications, methodologies and techniques for detecting host and network-based intrusions.</p></li><li><p>Threat investigations, reporting and investigative tools.</p></li><li><p>Cyber defense and information security policies, procedures, and regulations.</p></li><li><p>Common attack vectors, the different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks) and attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).</p></li><li><p>Cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored), and attackers’ methodologies.</p></li><li><p>Signature implementation impact for viruses, malware, and attacks.</p></li><li><p>Windows/Unix ports and services.</p></li><li><p>Relevant laws, legal authorities, restrictions, and regulations pertaining to cyber defense activities.</p></li><li><p>Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump).</p></li><li><p>Use of sub-netting tools.</p></li><li><p>Penetration testing principles, tools, and techniques.</p></li><li><p>Investigation, auditing and forensics methods, processes, procedures and standards.</p></li><li><p>Different types of hardware, storage, imaging and file system analysis.</p></li><li><p>Data backup and recovery.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Using SIEM/SOAR and Vulnerability Management tools and services.</p></li><li><p>Sysadmin skills (Linux/Mac/Windows).</p></li><li><p>Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, and more).</p></li><li><p>Identifying, analyzing and interpreting trends or patterns in complex data sets.</p></li><li><p>Developing and deploying signatures.</p></li><li><p>Detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).</p></li><li><p>Using incident handling methodologies.</p></li><li><p>Collecting data from a variety of cyber defense resources.</p></li><li><p>Recognizing and categorizing types of vulnerabilities and associated attacks.</p></li><li><p>Performing packet-level analysis.</p></li><li><p>Conducting trend analysis.</p></li><li><p>Using cyber defense reporting structure and processes.</p></li><li><p>Utilizing a combination of automated and manual testing methods.</p></li><li><p>Developing automated vulnerability testing scripts and using off the shelf vulnerability testing tools.</p></li><li><p>Conducting vulnerability scans and recognizing vulnerabilities in networks, systems and applications.</p></li><li><p>Using of penetration testing tools and techniques.</p></li><li><p>Applying analytical and problem-solving skills.</p></li></ul><br><p><strong>Ability</strong></p><ul><li><p>Collaborate with other sections across the department to enhance detection capabilities.</p></li><li><p>Perform Malware analysis.</p></li><li><p>Work closely with management to respond appropriately to the results of assessments and mitigation oversight of found vulnerabilities.</p></li><li><p>Perform data analysis, correlation, and analytics leveraging Security Information and Event Management (SIEM) tools.</p></li><li><p>Conduct vulnerability scans and recognize vulnerabilities in security systems & devices.</p></li><li><p>Accurately and completely source all data used in intelligence, assessment and/or planning products.</p></li><li><p>Apply techniques for detecting host and network-based intrusions using intrusion detection technologies.</p></li><li><p>Interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute).</p></li><li><p>Prepare and create regular reports to document any security breaches/ incidents.</p></li><li><p>Provide forensic support to Cyber Security Operations during the investigation of any detected threat or contained incident / event to determine root cause and propose response recommendations as required.</p></li></ul><br><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor’s degree in an information technology, computer science, cyber security or equivalent work experience.</p></li><li><p>CompTIA Security+</p></li><li><p>CISSP: Certified Information Systems Security Professional</p></li><li><p>GCFA: GIAC Certified Forensic Analyst</p></li><li><p>GCIH: GIAC Certified Incident Handler</p></li><li><p>GCIA: GIAC Certified Intrusion Analyst</p></li><li><p>OSCP: Offensive Security Certified Professional</p></li><li><p>CEH: Certified Ethical Hacker</p></li><li><p>CPT: Certified Penetration Tester</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3 years of experience in cyber security operations with expertise in managing the Security Operations Center</p></li><li><br></li></ul><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>JOB PURPOSE The Senior Specialist – QA and Test Engineering will play a critical role in the Quality Assurance, Software Testing and Testing Automation practice in CBUAE and embed a robust quality assurance framework across all critical financial systems and applications, thereby ensuring the unwavering reliability, security, and integrity of national monetary policy, payment infrastructure, and regulatory oversight tools.<br> This role is paramount for mitigating systemic risks, safeguarding financial stability, and upholding public trust by implementing the efficient and effective validation of complex software, executing advanced test automation, and fostering a culture of stringent quality excellence aligned with the central bank's unique mandate to manage the nation's financial backbone and adhere to the highest standards of governance and resilience.<br> Key Responsibilities Core Responsibilities Design and Development is responsible for leading the design, development, testing and implementation of innovative solutions and services that meet business needs.<br> This role involves strategically defining and implementing the overarching quality assurance/testing vision and roadmap for all software systems, ensuring the highest standards of reliability, security, performance, and regulatory compliance for CBUAE applications, systems and infrastructure platforms.<br> Quality Assurance and Test Engineering for Financial Applications and Infrastructure: Implement the overarching QA and test engineering and automation strategy, policies, and frameworks to ensure the absolute reliability, security, and performance of all mission-critical national payment systems, monetary policy tools, and financial market infrastructure.<br> Mitigating Systemic Risk through Rigorous Testing: Establish and enforce a robust testing regime for all software systems, including comprehensive unit, systems integration, user acceptance, regression, performance, resilience, security, and disaster recovery testing, to safeguard financial stability and prevent systemic vulnerabilities from manifesting.<br> Implement Advanced Test Automation for Efficiency and Integrity: Perform the design, development, and continuous improvement of highly sophisticated test automation frameworks and practices, focusing on enhancing testing efficiency, coverage, and speed for complex, high-volume, and critical central bank applications.<br> Ensuring Regulatory Compliance and Data Integrity: Carry out testing activities and collaborate with developers to guarantee strict adherence to national and international financial regulations, internal policies, and audit requirements, ensuring impeccable data integrity, privacy, and traceability for sensitive financial information.<br> Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.<br> Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.<br> QUALIFICATIONS AND EXPERIENCE Threshold Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or related fields.<br> Deep expertise and mastery in designing, implementing, and managing enterprise-grade test automation frameworks (e.<br>g., Tricentis, UiPath, Selenium, Appium) for various application types (web, mobile, API, desktop).<br> Strong understanding and practical experience with performance testing tools (e.<br>g., JMeter, LoadRunner, Gatling) for high-volume, real-time transaction systems, and expertise in security testing methodologies and tools (e.<br>g., OWASP Top 10, penetration testing tools, vulnerability scanners) to protect against cyber threats to national financial data.<br> In-depth understanding of various SDLC models, particularly Agile and DevOps, with practical experience in integrating quality assurance processes and automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines.<br> This includes familiarity with tools like Jenkins, GitLab CI, Azure DevOps.<br> Strong SQL expertise and experience with diverse database systems (relational, NoSQL) to ensure data integrity, consistency, and accuracy across critical financial data repositories, including complex data migration and reconciliation testing.<br> Knowledge of complex enterprise system architectures, including microservices, APIs, distributed systems, and cloud platforms (e.<br>g., Azure, AWS, GCP, Oracle), along with the ability to design testing strategies that account for their unique challenges and ensure end-to-end quality.<br> In-depth understanding of the technical intricacies of core banking systems, financial market infrastructure, national payment systems (e.<br>g., RTGS, ACH), SupTech and regulatory reporting systems to design relevant and effective test scenarios.<br> Proven track record in implementing and overseeing specialized testing such as chaos engineering, blockchain testing (if applicable to central bank initiatives), big data testing, and AI/ML model validation.<br> Years & Nature of Experience Minimum of 3 years of experience in leading a Software QA and Testing team.<br> Value-add if candidate has built a QA and Test team from scratch.<br> Minimum of 5-7 years of experience in performing Software QA and Testing or any related roles.<br> Extensive hands-on experience in designing, implementing, and managing enterprise-grade test automation frameworks for front-end and back-end applications.<br> Understanding of test-driven development (TDD) and behavior-driven development (BDD) and how to implement them with software engineers.<br> Proficiency in programming languages like Java, Python, C#, or JavaScript for automation scripting and framework development.<br> Proficiency in Agile development and DevSecOps practices to ensure rapid iteration and responsiveness to changing requirements.<br> Relevant professional certifications in QA and software testing tools and platforms will be an advantage.<br> Competencies Behavioural Drives High Performance: Assigns challenging goals for self and team and ensures efficient delivery, keeping in mind the objectives, goals and vision for the department and organization.<br> Manages Stakeholders: Builds and maintains professional networks and personal relationships with relevant stakeholders who are, or might become, important in ensuring individual as well as organisational success.<br> Innovates and Steers Change: Prioritises creativity and innovation, striving to constantly come up with better or unique ways of doing things.<br> Remains focused and optimistic through challenging situations, adapting quickly and demonstrating agility to changing circumstances to deliver required objectives.<br> Builds Capability: Believes in the capability of oneself and others and invests in strengthening them.<br> Provides resources and support required for individuals to develop critical skill and knowledge to achieve their full potential.<br> Driving Business Value: Reviews situations, opportunities, plans and information in great detail measuring impact on business success.<br> Identifies potential setbacks and creates risk mitigation strategies to reduce risk of failure.<br> Technical Software Testing: Understanding of software testing principles and practices, including unit testing, integration testing and automated testing.<br> Programming Languages: Proficiency in two or more programming languages.<br> Development Frameworks and Libraries: Familiarity with development frameworks and libraries relevant to their programming languages.<br> Software Development Methodologies: Understanding of different software development methodologies like waterfall, scrum, agile.<br> Database Management: Relational Databases, Database Design and Optimization, Data modeling, indexing, query optimization.<br> Debugging and Troubleshooting: Strong debugging skills to identify issues in software applications and design test cases to simulate and resolve those issues.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br>
<p><span><strong><span>What you'll build</span></strong></span></p><br>
<br>
<p><span><span>In this role, you design, develop, and apply advanced data science, statistical, and machine learning methods to solve complex, business-critical problems. Embedded directly within customer environments and fast-moving delivery teams, you translate strategic and operational challenges into rigorous analytical solutions at speed. You work closely with customers to deliver scalable, enterprise-grade outcomes that drive measurable business value. You are accountable for the quality, impact, and delivery of complex analytical initiatives — acting as a subject-matter expert, managing ambiguity, and ensuring data-driven solutions are robust, reliable, and aligned with business objectives.</span></span></p><br>
<br>
<p><span><strong><span>In this role, you will:</span></strong></span></p><br>
<br>
<ul>
<li>
<p><span><span>Transform complex business challenges into data-driven intelligence by identifying high-value problems, framing them analytically, and engineering robust features and insights.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Design, develop, train, and implement mathematical models, algorithms, and machine learning solutions to solve complex business problems.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Apply advanced techniques across exploratory analysis, statistical modeling, experimentation, forecasting, segmentation, anomaly detection, causal analysis, and machine learning.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Integrate analytical and machine learning solutions into products, prototypes, or business processes, ensuring enterprise-grade scalability and robustness.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Define success metrics, quantify business impact, and translate analytical results into clear, actionable recommendations for decision-makers.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Lead or manage complex analytical workstreams or projects, including deliverables, milestones, risks, and escalations, as appropriate.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Communicate insights, trade-offs, and recommendations effectively to cross-functional teams and customer stakeholders, influencing decisions through evidence and expertise.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Work in an embedded, customer-facing setup, collaborating closely with customer teams to deeply understand their data, applications, and business context — co-developing impactful data and AI-driven solutions.</span></span></p><br>
</li>
</ul>
<br>
<p><span><strong><span>What you bring:</span></strong></span></p><br>
<br>
<ul>
<li>
<p><span><span>Expert-level proficiency in data science and machine learning, with strong command of Python and SQL, and the ability to design, validate, and optimize end-to-end analytical and ML solutions.</span></span></p><br>
</li>
</ul>
<br>
<br>
<ul>
<li>
<p><span><span>Hands-on expertise with Python and ML frameworks such as TensorFlow, PyTorch, Scikit-learn, and XGBoost.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Deep applied knowledge of statistics and experimentation, including hypothesis testing, experimental design, causal inference, and uncertainty interpretation.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Proven experience applying a wide range of ML techniques — classification, forecasting, clustering, recommendation systems, anomaly detection — balancing accuracy, robustness, interpretability, and usability at scale.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Strong capability to translate ambiguous business questions into measurable analytical problems and connect model outputs to commercial, operational, or strategic decisions.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Experience delivering production-ready analytics and ML systems on modern data platforms, with a strong focus on data quality, governance, and reusability.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Exposure to SAP data landscapes including SAP S/4HANA, SAP BW/4HANA, SAP HANA Cloud, and familiarity with SAP Business Technology Platform (BTP), AI Core, AI Launchpad, and SAP AI services.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Ability to operate effectively in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Advanced communication and collaboration skills, with the ability to influence senior stakeholders through clear data narratives and executive-ready insights.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>You proactively leverage AI in everyday workflows, ensuring high-quality outputs through thoughtful context design and system integration.</span></span></p><br>
</li>
</ul>
<br>
<p><span><strong><span>Where you belong:</span></strong></span></p><br>
<br>
<p><span>You will be part of a growing AI and industry expert team dedicated to serving customers across the Americas, Europe, and Asia. We bring together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate and lead in their markets. We work closely with decision-makers, challenge assumptions with data, and give data scientists room to influence strategy — not just produce analysis. This is a place for people who enjoy building something meaningful. You will thrive here if you are intellectually curious, customer-centric, and energized by the opportunity to drive real-world outcomes in a fast-evolving AI landscape.</span></p><br> <br>
<br>
<p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457244 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p><strong>Job Description:</strong></p><br><p>Viewing the housing to be rented, contacting homeowners to provide required documents, creating rental contracts in the electronic housing system, managing the electronic housing system, archiving documents and contracts in the electronic archive system, renewing and managing lease contracts, supervising completion of maintenance requests submitted by residents, managing resident transfer requests, allocating housing to eligible government housing recipients according to university policies and procedures, responding to residents' inquiries through all available channels and providing full support, replying to homeowners' inquiries, guiding residents in eviction procedures, managing new appointments lists at the beginning of each season/faculty and finding suitable housing for eligible recipients, managing lists of those leaving the university during seasons before the end of terms to carry out eviction procedures, handing over housing at the end of lease contracts to owners according to established procedures, working with the university housing committee and organizing its meetings, preparing topic proposal forms for the Housing Committee and drafting minutes of its meetings and following up on approval by the competent authorities, coordinating with the Eye Distribution Company to request services and clearance certificates when necessary, providing necessary support to the unit head and performing any other tasks assigned, carrying out any other work related to the nature of the job when assigned.</p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor's degree according to the approved career path</p><br><p><strong>Experience/Skills:</strong></p><br><p>Skills Knowledge of rental laws for housing units in the emirate Proficiency in English competencies Empowering individuals – motivating, developing, and supporting others. Exemplary conduct – integrity, respect, and professionalism. Global openness – acceptance of diversity and openness to different cultures. •Technical awareness – leveraging modern technologies and digital solutions. Continuous learning – seeking self-improvement and continual knowledge acquisition. Result and national impact focus – contributing to achieving the institution and state's goals. Flexibility and agility – adapting to change and completing tasks efficiently</p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Bachelor's degree</p><br></div> </div>
Job Description<br><br>أخصائي رئيسي الشؤون الأوروبية و الأمريكية<br><br>الوظيفة<br><br>القيادة والإشراف على الأنشطة التشغيلية للإدارة المتعلقة بالشراكات الدولية، والعلاقات المؤسسية، والتواصل مع الجهات النظيرة والمنظمات ذات الصلة في جميع أنحاء أوروبا والأمريكتين والمحيط الهادئ، والمحافل الدولية. ضمان التنسيق الفعال والمتابعة والتمثيل وإعداد التقارير لدعم الأهداف الإستراتيجية للجهاز وتعزيز حضوره الدولي وعلاقاته المؤسسية.<br><br>المسؤوليات القيادية<br><br>وضع رؤية إستراتيجية للإدارة، بما يضمن توافقها مع أولويات المؤسسة.الإشراف على المبادرات الإستراتيجية على مستوى الإدارة، وضمان تنفيذها بكفاءة.قيادة عملية صنع القرار في الإدارة، وتقييم المخاطر لتحقيق أقصى قدر من النتائج.ضمان التوزيع الأمثل للموارد بين وحدات الإدارة.تقييم الأداء العام للإدارة، وتعزيز المساءلة.بناء قدرات القسم من خلال مبادرات تطويرية هادفة.بناء شبكات قوية لأصحاب المصلحة على مستوى الإدارة، وتعزيز التعاون.قيادة الابتكار في القسم، وتنفيذ التحسينات التي تتماشى مع أهداف المؤسسة.الإشراف على حل النزاعات في جميع أنحاء الإدارة، ودعم الانسجام بين أعضاء الفريق.دعم القيم الأساسية في جميع أنحاء الإدارة، وتعزيز الممارسات الأخلاقية.القيام بمهام وأنشطة إضافية يكلف بها من قبل القيادة.<br><br>المسؤوليات العامة <br><br>تطوير الخطط الإستراتيجية والتشغيلية السنوية للإدارة، بما في ذلك مؤشرات الأداء الرئيسية والمبادرات والمشاريع والأنشطة وسجلات المخاطر.المساهمة في تطوير وتحديث السياسات والإجراءات واللوائح الداخلية بالتنسيق مع الوحدات التنظيمية ذات الصلة.إعداد الميزانية السنوية للإدارة وخطط المشتريات، ومراقبة النفقات بالتنسيق مع الوحدات التنظيمية ذات الصلة لضمان تلبية الاحتياجات التشغيلية ودعم تحقيق الأهداف الإستراتيجية للجهاز بدولة الإمارات العربية المتحدة.مراقبة تنفيذ المبادرات الإستراتيجية والتشغيلية المعتمدة بالتنسيق مع الإدارات المعنية.الإشراف على تنفيذ عقود الخدمات المتعلقة باختصاصات الإدارة ونطاق عملها.القيام بأي مهام أخرى يكلف بها من قبل القيادة في نطاق اختصاصات الإدارة.<br><br>المتطلبات <br><br>الحد الأدنى <br><br>يُفضل<br><br>المؤهلات الأكاديمية<br><br>بكالوريوس<br><br>ماجستير<br><br>الخبرة القيادية <br><br>6 سنوات<br><br>8 سنوات<br><br>إتقان اللغة<br><br>إتقان اللغة العربية<br><br>إتقان اللغة العربية والإنجليزية<br><br>المسؤوليات التشغيلية <br><br>الإشراف على تخطيط وتنسيق وتنفيذ الأنشطة التشغيلية للإدارة في جميع أقسامها: قسم الشؤون الأوروبية، وقسم شؤون الأمريكيتين والمحيط الهادئ، وقسم شؤون المنظمات.توجيه إدارة العلاقات الإستراتيجية والشراكات وأطر التعاون ومراجعتها دورياً مع الجهات النظيرة والمنظمات الدولية والجهات المعنية.ضمان تطوير وصيانة واستخدام سجلات وقواعد بيانات الشراكات والزيارات والاجتماعات والمنظمات الدولية بشكل فعّال لدعم اتخاذ القرارات المستنيرة واستمرارية العمل المؤسسي.الإشراف على تحديد وتقييم فرص الشراكة والعضوية الجديدة التي تدعم اختصاصات الجهاز وأولوياته الإستراتيجية.الإشراف على متابعة المشاريع المشتركة والمشاركات الدولية ومبادرات التعاون لضمان تنفيذها بما يتماشى مع الأهداف المتفق عليها والنتائج المتوقعة.ضمان إعداد ملخصات تنفيذية وعروض تقديمية وتقارير وجداول أعمال ومحاضر اجتماعات عالية الجودة للزيارات الرسمية والاجتماعات والمشاركات الدولية.توجيه عملية رصد القرارات والتوصيات والنتائج المترتبة على الاجتماعات والمؤتمرات والمنظمات الدولية، وضمان المتابعة والإبلاغ المناسبين.الإشراف على التنسيق مع الوحدات التنظيمية وفرق العمل والجهات الخارجية المعنية لضمان التحضير الفعال للزيارات والمشاركات والفعاليات الرسمية.ضمان تقديم التقارير والدراسات والأوراق التحليلية في الوقت المناسب إلى القيادة بشأن الشراكات والعضويات والإنجازات والتحديات ومجالات التحسين.توجيه تمثيل الإدارة في المحافل الإقليمية والدولية لضمان تمثيل الهيئة بطريقة مهنية وفعالة.ضمان إعداد وإدارة المراسلات الرسمية المتعلقة بالعلاقات الدولية، بما في ذلك المذكرات ورسائل التهنئة ورسائل التعزية وغيرها من وسائل التواصل التي تعزز العلاقات.رصد الأداء التشغيلي العام للإدارة، وتحديد فرص التحسين، وتنفيذ الإجراءات التصحيحية والتوصيات لتعزيز الكفاءة والتأثير.. ضمان توافق أنشطة الإدارة مع التوجه الإستراتيجي للجهاز، والأولويات المعتمدة، وتوجيهات القيادة.<br><br>الكفاءات التقنية <br><br>المعرفة والمهارات والقدرات الخاصة بالوظيفة المطلوبة لأداء المهام أو الوظائف المتخصصة بفعالية ضمن دور أو مجال معين.<br><br>مراجعة السياسات والإجراءات وتطويرها وتنفيذها<br><br>تطوير السياسات والإجراءات ومراجعتها وتنفيذها بما يتماشى مع أهداف المؤسسة والمتطلبات القانونية وأفضل الممارسات في مجال اختصاص الإدارة.<br><br>التخطيط الاستراتيجي وإدارة الأداء<br><br>وضع الخطط الإستراتيجية والتشغيلية، وتحديد مؤشرات الأداء الرئيسية، ومراقبة التنفيذ، وتقييم النتائج لضمان التوافق مع أهداف المؤسسة والاستخدام الأمثل للموارد.<br><br>التنسيق والإشراف بين مختلف الأقسام<br><br>التنسيق مع الجهات المعنية الداخلية والخارجية لمواءمة مشاريع الإدارة ومبادراتها وعملياتها مع استراتيجيات المؤسسة الأوسع، بما يضمن الاتساق والتعاون وتسليم النتائج في الوقت المناسب.<br><br>إعداد الميزانية والمشتريات وتحسين استخدام الموارد<br><br>إعداد ميزانيات الإدارة وخطط المشتريات وتخصيص الموارد وإدارتها لدعم عمليات الأقسام وضمان تحقيق الأولويات الإستراتيجية بكفاءة من حيث التكلفة.<br><br>الكفاءات الأساسية <br><br>السمات الشخصية الأساسية وخصائص أخلاقيات العمل التي تشكل كيفية تعامل الأفراد مع مسؤولياتهم وتساهم في ثقافة مكان العمل بشكل عام.<br><br>الالتزام<br><br>القدرة على إظهار الموثوقية من خلال الحضور المنتظم، والالتزام بالمواعيد، والاستجابة السريعة، والتواجد الدائم، والمشاركة الفعّالة في المسؤوليات الموكلة وفرص التطوير.<br><br>التفاؤل<br><br>القدرة على الحفاظ على موقف إيجابي وروح المبادرة عند مواجهة التحديات، وإظهار المرونة، وتشجيع النظرة البناءة لدى الذات والآخرين.<br><br>الاحترام<br><br>القدرة على معاملة الآخرين بكرامة، وتقدير وجهات النظر والمساهمات المتنوعة، والحفاظ على سلوك مهني ولبق في جميع التعاملات.<br><br>الأخلاق<br><br>القدرة على الالتزام التام بقيم ومبادئ المؤسسة، وإظهار الصدق والنزاهة والشفافية في القرارات والأفعال.<br><br>الكفاءات السلوكية <br><br>المهارات الشخصية والمهارات الناعمة التي تؤثر على كيفية تفاعل الأفراد مع الآخرين، وبناء العلاقات، والتعاون بفعالية لتحقيق الأهداف.<br><br>التعاون<br><br>القدرة على العمل بفعالية مع الآخرين لتحقيق أهداف مشتركة، وتعزيز بيئة تعاونية، وتقدير وجهات النظر المتنوعة، والحفاظ على تواصل مفتوح ومحترم.<br><br>القدرة على التكيف<br><br>القدرة على التكيف بفعالية مع الظروف الجديدة، والمرونة في الاستجابة للتغيرات، والحفاظ على موقف إيجابي يركز على الحلول أثناء التغيير.<br><br>القدرات التحليلية<br><br>القدرة على تقييم المواقف المعقدة من خلال تحديد الأنماط، واستخدام المنطق والاستدلال لتقييم المعلومات، ووضع حلول فعالة قائمة على الأدلة.<br><br>الاستباقية<br><br>الميل إلى أخذ زمام المبادرة، واستباق التحديات أو الفرص المستقبلية، والعمل مسبقًا لمواجهتها. ويشمل ذلك السعي إلى التحسين، وتحمل المسؤولية، وقيادة التغيير الإيجابي.<br><br>الكفاءات القيادية <br><br>المهارات والصفات التي تمكّن الأفراد من توجيه الآخرين وتحفيزهم والتأثير فيهم لتحقيق الأهداف المشتركة ودفع عجلة نجاح المؤسسة.<br><br>التواصل الفعال <br><br>القدرة على التعبير عن الأفكار بوضوح وإقناع، والمشاركة في الإنصات الفعال، وتعزيز التواصل الشفاف والمتبادل على جميع مستويات المؤسسة.<br><br>بناء الفريق <br><br>القدرة على بناء فرق عالية الأداء وقيادتها والحفاظ عليها، بما يتماشى مع أهداف المؤسسة، مع تعزيز التعاون والقيم المشتركة والاحترام المتبادل.<br><br>التفكير الإستراتيجي<br><br>القدرة على وضع رؤية طويلة الأجل، وتوجيه الموارد بكفاءة، ووضع إستراتيجيات تدفع بنجاح المؤسسة، مع التكيف مع البيئات المتغيرة وظروف السوق.<br><br>اتخاذ القرارات<br><br>القدرة على تقييم المواقف المعقدة، وتقدير المخاطر، واتخاذ قرارات مدروسة وفي الوقت المناسب، بما يتماشى مع الأهداف الإستراتيجية للمؤسسة ويدعمها.<br><br>إخلاء المسؤولية<br><br>تهدف البيانات المذكورة أعلاه إلى وصف الطبيعة العامة ومستوى العمل الذي يؤديه الأشخاص المكلفين بهذه الوظيفة. وهي لا تُعتبر قائمة شاملة لجميع الواجبات والمسؤوليات والمتطلبات المطلوبة لهذه الوظيفة، حيث. قد يُطلب من الموظف أداء واجبات أخرى وفق متطلبات أخرى وحسب تقدير جهاز المحاسبة بالإمارات العربية المتحدة.
<p>� فرصة عمل: أخصائي/ة تسويق وسوشيال ميديا نبحث عن شخص مبدع وشغوف بالرقميات للانضمام إلى فريقنا في عجمان! إذا كنت تمتلك لمسة فنية في المونتاج وتعرف كيف تدير مجتمعات السوشيال ميديا، فهذه الفرصة لك. المهام والمتطلبات: إدارة وتطوير صفحات التواصل الاجتماعي بشكل احترافي. خبرة ممتازة في المونتاج وتحرير الفيديوهات القصيرة (Reels & TikToks). ابتكار وكتابة محتوى تسويقي جذاب يتناسب مع هوية علامتنا التجارية. فهم أساسيات إدارة الحملات الإعلانية وتحليل النتائج. للتقديم: يُرجى إرسال السيرة الذاتية (CV) مع نماذج من أعمالك السابقة </p><p><strong>Desired Candidate Profile</strong></p><p> أخصائي/ة تسويق وسوشيال ميديا نبحث عن شخص مبدع وشغوف بالرقميات للانضمام إلى فريقنا في عجمان! إذا كنت تمتلك لمسة فنية في المونتاج وتعرف كيف تدير مجتمعات السوشيال ميديا، فهذه الفرصة لك. المهام والمتطلبات</p>