Cost Accounting Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p>This role sits at the intersection of Operations, Care, Product, and Finance — turning business priorities into structured programs, and using data and policy design to make customer experience consistent, efficient, and scalable across every market and business line we operate in.</p><br><p>You'll act as an individual contributor with real strategic influence: owning recurring performance reviews with vertical and market leads, running the analysis that shapes product and commercial roadmaps, and leading the policy decisions that define how the business treats its customers when things go right — and when they don't.</p><br><strong>Key Responsibilities</strong><strong>1. Performance Governance &amp;amp; Business Reviews</strong><ul><li><p>Own the cadence of recurring performance reviews across multiple business lines — monthly and weekly reviews, goal check-ins, and steering updates — ensuring decks are current, owners are clear, and action items get tracked to closure.</p><br></li><li><p>Partner with vertical, commercial, and finance leads to keep review formats, targets, and metrics consistent as the business evolves.</p><br></li><li><p>Build a single, credible view of operational and customer experience performance that leadership can act on.<br></p><br></li></ul><strong>2. End-2-End Customer Experience Governance including ownership of L0 metrics</strong><ul><li>Aligns Product, Operations, Care around shared journey-level priorities and drive consistent policy and quality of service.</li><li>Leads experience reviews, journey mapping workshops, and gap-closure plans.</li><li>Ensures policy, process, product, and communication remain consistent even as platforms evolve.</li><li>Creates a unified view of customer experience performance across teams.</li><li>Own CSAT and Contact Rate Careem-level&amp;nbsp; L0 metrics for Care.</li></ul><strong>3. Cohort-Led Customer Policy Design</strong><ul><li>Lead the design and rollout of customer-facing policies — refunds, compensation, service-recovery thresholds — balancing customer experience against cost.</li><li>Develop segment-led (cohort-based) policies that treat customers differently based on value and history, while keeping the system simple enough to operate at scale.</li><li>Run the governance forums that keep policy application consistent across markets, and partner with legacy or market-specific teams to bring outlying markets onto a common framework over time.</li></ul><strong>4. Contact Rate &amp;amp; Product led Defect Reduction</strong><ul><li>Own and publish a regular, company-wide contact rate report — tracking performance against target by business line, surfacing the top drivers of customer contact, and translating them into a clear set of ask’s for product and commercial teams.</li><li>Maintain the dashboards and source data that back this reporting, and keep the distribution list and format current as stakeholders change.</li><li>Work with data and analytics partners to keep root-cause analysis sharp enough to drive real roadmap decisions, not just track a number.</li></ul><strong>5. Cross-Functional Program Management</strong><ul><li>Act as the connective tissue between Operations, Care, Product, Finance, and Data teams — translating strategy into structured, trackable programs with clear ownership.</li><li>Represent Operations and Care in cross-functional forums and leadership reviews, and keep a live view of open decisions, dependencies, and risks across workstreams.</li></ul><strong>Cross-Functional Interfaces &amp;amp; Forums</strong><p><strong>Key Teams: </strong>Care Ops, Product &amp;amp; Engineering, Workforce Management, Vendor Ops, Policy, Data &amp;amp; Analytics, Operations Excellence, Finance</p><br><strong>Core Forums:</strong><ul><li>Operational governance and Customer experience reviews</li><li>Defect-reduction and Lumina forums</li><li>Automation and AI roadmap reviews</li><li>Program steering committees</li><li>Quarterly and monthly business reviews</li></ul><strong>What You'll Bring</strong><ul><li>5+ years of experience in operations strategy, program management, business operations, or a related analytical/cross-functional role.</li><li>A track record of owning recurring reporting or business-review cadences with senior stakeholders, end to end.</li><li>Strong analytical skills — comfortable working with dashboards and raw data to build a narrative, not just a chart.</li><li>Experience designing or governing customer-facing policy, ideally in a marketplace, e-commerce, delivery, or platform business.</li><li>Excellent stakeholder management — able to align Product, Finance, Commercial, and Operations partners who don't always start from the same page.</li><li>Comfort with ambiguity: this role is as much about building the structure as running it.</li><li>Familiarity with workforce management, vendor operations, or AI-enabled quality/automation tooling is a plus, though not required.</li></ul><strong>What Success Looks Like</strong><ul><li>A predictable, trusted cadence of performance reviews that leadership relies on.</li><li>Customer policies that are consistent, cohort-aware, and easy to apply across markets.</li><li>A measurable, sustained reduction in customer contact driven by root-cause fixes, not just workarounds.</li><li>Stronger cross-functional execution — fewer dropped handoffs between Operations, Care, Product, and Finance.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work 4 days a week in office &amp;amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&amp;nbsp;</p><br> </div>

Job Purpose:<br>The role holder is responsible for achieving sales objectives, supporting the hiring and training of staff, managing sales districts and increasing revenue.<br>Managerial Responsibilities:<br>Defines performance goals at the start of the year in discussion with the Brand Sales Manager and ensures that the goals are achieved during the course of the year. Provides inputs for the development of the division strategy in line with the AMA goals and cascades the same to the branch annual operating plan. Drives the branch results through effective planning, resource allocation, work allocation, monitoring and decision-making in order to achieve the branch-level KPIs.<br>Core Responsibilities<br>Enhances existing revenue streams and develops new ones. Develops and writes up strategic plans. Leads, motivates, and fosters a sales culture within a team. Turns leads into sales. Continuously assesses the sales processes to identify improvements and efficiencies. Builds client relationships. Completes all sales activity documentation. Rewards high performing sales staff and mentors poor performing ones. Analyses sales data and draws conclusions from it. Keeps up to date with market developments. Prepares reports, budgets and forecasts. Attends relevant sales meetings, functions, conferences, shows or exhibitions. Keeps aware of all the variables that will affect the business plan including supply, demand, profit, competition, promotion, manufacturing issues, insurance rates and finance rates.<br>People Management Responsibilities<br>Defines goals and key performance indicators for each member of the team and ensure effective implementation of the AMA performance management process. Manages the team members by evaluating their performance, providing feedback on an on-going basis, identifying development needs and coaching them to ensure capability development.<br>Self-Management Responsibilities<br>Defines performance goals at the start of the year in discussion with the Brand General Manager and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the Brand General Manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.<br>Background & Experience (years)<br>3 to 5 years, with experience as Sales Manager or Supervisor. Proven ability to work under pressure and to accomplish demanding targets. Proven ability to act as a people manager of highly effective teams. Able to nurture talent, manage complex human relationships and culturally sensitive. MS Office advanced skills.

Communications and Marketing Manager Abu Dhabi, United Arab Emirates | On-site | Full-time JAM Event Services is recruiting a Communications and Marketing Manager on behalf of a creative and cultural organisation based in Abu Dhabi. This is a hands-on delivery role, not a purely strategic one. Reporting to the General Manager and managing one Brand & Communications Designer, you will own the planning and day-to-day delivery of all communications, marketing, PR, content and brand activity — translating the organisation's programmes, services and opportunities into campaigns that build awareness and generate measurable registrations, enquiries, visits, participation and footfall. Strategy and planning Develop and execute the annual communications and marketing plan, aligned to organisational objectives and approved budget. Maintain an integrated marketing calendar and a rolling content and campaign calendar across three business units — a creative practice, a public programming function and an academy — sequencing activity and resolving conflicts. Advise leadership on audience positioning, campaign opportunities, channel selection, communications risk and launch readiness. Campaigns and demand generation Plan and deliver integrated organic and paid campaigns for memberships, services, programmes, events and strategic initiatives. Set objectives, audiences, calls to action, budgets, channels, timelines and performance measures for every campaign. Drive qualified registrations, enquiries, applications, visits and footfall, tracking conversion from awareness to action with service owners. Source and manage advertising, listing, partnership, signage and promotional opportunities end to end. Content, channels and storytelling Own editorial direction and the publishing schedule across website, social, newsletters and digital listings. Write, edit, publish and quality-check clear bilingual (Arabic/English) copy — posts, campaigns, web pages, newsletters, press materials and institutional communications. Plan and coordinate photography, video, interviews and on-site coverage, and capture practical day-to-day content yourself where appropriate. Maintain an organised archive of approved assets, coverage, consent records and evergreen content. PR and reputation Build relationships with relevant media, publications, cultural and creative networks and partners. Prepare press releases, briefing materials, key messages and spokesperson briefs; handle media enquiries and track coverage. Support leadership on sensitive or high-profile communications, ensuring accuracy and approval before publication. Monitor sentiment, reviews and user-generated content under approved moderation protocols. Brand and creative production Safeguard consistent brand identity, tone of voice and quality standards across every touchpoint. Manage and prioritise the designer's workload; coordinate photographers, videographers, copywriters, translators, media buyers, printers and agencies. Write clear briefs, manage production timelines and approvals, check proofs, and deliver within budget. Keep brand guidelines, templates, presentations, boilerplates, fact sheets and collateral current. Performance, budget and governance Establish KPIs, dashboards and reporting routines covering reach, engagement, traffic, leads, registrations, conversion, attendance, footfall, coverage and cost efficiency. Analyse performance and audience insight, report monthly, and adjust content, channel mix, spend and messaging accordingly. Manage the approved budget, purchase requests, supplier scopes, quotations and invoices with Procurement and Finance. Ensure databases, mailing lists, consent records and published materials comply with privacy, IP and approval requirements. What you'll bring Bachelor's degree in communications, marketing, PR, media, journalism, business or a related discipline. Minimum 5 years' relevant communications and marketing experience, including at least 2 years coordinating campaigns, suppliers, budgets or team members. Demonstrable track record of personally delivering integrated campaigns and content that generated measurable audience action — not only strategy or agency management. A strong portfolio of campaigns, writing, social content, storytelling, PR or brand work. Excellent written and spoken Arabic and English, including editing and proofreading. Strong grasp of campaign planning, audience segmentation, content strategy, conversion journeys and marketing measurement. Hands-on with major social platforms, website CMS, email marketing, digital advertising, analytics, SEO fundamentals and business listings. Able to produce strong day-to-day content on a smartphone with practical editing tools; Canva, Cap Cut or Adobe Creative Cloud an advantage. Media relations, press writing, interview preparation and reputation management skills. Strong project management, prioritisation, budgeting, supplier coordination and quality control. Advantageous: experience in cultural or creative organisations, makerspaces, education, design, innovation, entrepreneurship, community-facing venues or experience-led services. The challenge Balancing three different sets of priorities and timelines while maintaining one coherent brand — and consistently turning creative ideas into timely, high-quality, measurable activity. Applications will be reviewed by JAM Event Services. Only shortlisted candidates will be contacted.

The Story So Far: We’re Building a Global Brand in Real Estate<br><br>Huspy is one of the leading property technology companies in EMEA.<br><br>Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we’ve entered.<br><br>We’ve raised over $140 million (Series A and Series B) from the world’s top investors, including Sequoia Capital, Founders Fund and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.<br><br>We’ve built a Super App that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world’s most traditional industries. We’re transforming how property transactions happen — faster, smarter, and better for everyone.<br><br>We’re not slowing down. The question is: will you be part of what’s next?<br><br>The Main Event: What You'll Do<br><br>Drive sales performance by independently generating and nurturing leads within the commercial lending space. Proactively identify and engage potential commercial clients, assess their financial needs, and provide tailored financing solutions. Manage the end-to-end commercial lending process, including client consultations, documentation, and deal structuring. Collaborate with banks, internal teams, and key stakeholders to ensure seamless loan approvals and timely funding. Build and maintain a robust network of referrals by establishing strong relationships with real estate firms, brokers, and financial professionals. Maintain accurate and up-to-date records of client interactions, transaction progress, and pipeline status using appropriate CRM and tracking tools. Oversee and manage inbound referrals from brokers and the direct sales team, ensuring timely follow-up and conversion.<br><br>The Perfect Match: What You Bring<br><br>Proven experience in relationship management, within commercial real estate financing Strong understanding of commercial mortgage products, lending processes, and underwriting standards. Excellent communication and interpersonal skills—you know how to build trust and rapport quickly. Analytical mindset with the ability to assess client financials and structure tailored financing solutions. Self-starter with a proactive attitude and ability to manage multiple relationships simultaneously. Proficiency in CRM tools and basic financial software (Excel, Google Sheets, etc.). A client-first approach with a knack for solving problems and delivering results under pressure.<br><br>What Will Set You Apart<br><br>Existing network within the UAE market. Knowledge of local market trends, property types, and legal frameworks related to commercial finance. Experience working in a high-growth fintech, proptech, or startup environment. Prior experience working with cross-functional teams (credit,direct sales, real estate team). Strong negotiation skills and a proven track record of closing high-value deals.<br><br>By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><p>The Community Manager is responsible for strategic and operational management of a high-end residential community, ensuring exceptional resident experience and maintaining the community's reputation and value. Key duties include overseeing community operations, resident engagement, facilities coordination, and financial management. The role requires extensive experience in luxury residential communities, ideally in the UAE, with a focus on hospitality-led service standards.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Strategic Community &amp; Asset Management</p><p>&nbsp;</p><ul><li>Establish and deliver a community management strategy aligning with landlord objectives and resident experience.</li><li>Act as the senior point of contact and representative of the landlord within the residential community.</li><li>Develop and implement an overall community management strategy, operating model, and service standards.</li><li>Establish and maintain premium residential service standards for community presentation and resident interactions.</li><li>Develop annual community plans, covering resident experience, community operations, and budget and CAPEX requirements.</li><li>Provide strategic recommendations to the landlord on community improvements and service enhancements.</li><li>Support initiatives to improve resident retention and community loyalty.</li><li>Establish continuous improvement plans based on resident feedback and operational data.</li></ul><p>&nbsp;</p><p>Premium Resident Experience Management</p><p>&nbsp;</p><ul><li>Deliver a personalized, responsive, and hospitality-led resident experience.</li><li>Develop a resident experience framework suited for high-net-worth residents.</li><li>Build strong, trusted relationships with residents and household representatives.</li><li>Establish proactive communication channels, including newsletters and digital platforms.</li><li>Lead service recovery for sensitive or high-profile resident issues.</li></ul><p>&nbsp;</p><p>Community Operations &amp; Service Excellence</p><p>&nbsp;</p><ul><li>Oversee day-to-day community operations like facilities management, landscaping, and security.</li><li>Ensure all areas are maintained to agreed luxury standards through regular inspections.</li><li>Monitor service provider KPIs, SLAs, and quality standards.</li><li>Coordinate activities across various service partners ensuring service continuity.</li><li>Identify opportunities to improve service efficiency without compromising resident experience.</li></ul><p>&nbsp;</p><p>Luxury Property &amp; Villa Management</p><p>&nbsp;</p><ul><li>Protect the physical quality of luxury villas and community assets.</li><li>Coordinate preventative and reactive maintenance and refurbishment projects.</li><li>Ensure completion of critical maintenance works within agreed timelines.</li><li>Conduct quality inspections post maintenance or enhancement works.</li><li>Maintain documentation relating to property condition and enhancement requirements.</li></ul><p>&nbsp;</p><p>Community Engagement &amp; Lifestyle Management</p><p>&nbsp;</p><ul><li>Develop an annual community engagement and lifestyle calendar based on resident demographics.</li><li>Create programs in wellness, family engagement, sports, and cultural activities.</li><li>Coordinate with premium brands to enhance the resident offering.</li><li>Manage events end-to-end, ensuring safety and budget compliance.</li><li>Use participation and feedback data to continuously improve programming.</li></ul><p>&nbsp;</p><p>Stakeholder &amp; Vendor Management</p><p>&nbsp;</p><ul><li>Manage relationships with residents, landlords, and various service providers.</li><li>Lead supplier performance reviews ensuring compliance with contracts and KPIs.</li><li>Support procurement and contract renewal processes.</li><li>Build strategic relationships with lifestyle and community partners.</li></ul><p>&nbsp;</p><p>Financial &amp; Commercial Management</p><p>&nbsp;</p><ul><li>Support preparation of annual OPEX and CAPEX budgets.</li><li>Monitor and report financial performance against approved budgets.</li><li>Identify cost optimization opportunities aligned with premium service standards.</li><li>Manage budget forecasts, variance analysis, and financial updates for stakeholders.</li></ul><p>&nbsp;</p><p>Compliance, Risk &amp; Governance</p><p>&nbsp;</p><ul><li>Ensure compliance with applicable UAE regulations and internal governance standards.</li><li>Maintain community safety and security standards.</li><li>Monitor emergency response and business continuity arrangements.</li><li>Conduct periodic compliance and operational reviews.</li></ul><p>&nbsp;</p><p>Reporting &amp; Performance Management</p><p>&nbsp;</p><ul><li>Prepare regular management reports covering resident satisfaction, community events, and financial performance.</li><li>Establish a community performance dashboard with clear KPIs and trends.</li><li>Highlight key issues requiring management decisions and provide actionable insights.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong relationship-building and interpersonal skills.</li><li>Proven ability in strategic planning and implementation.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage complex operations efficiently and effectively.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor's degree in Real Estate, Property Management, Hospitality, Business Administration, Facilities Management or related field.</li><li>Minimum of 10+ years relevant experience in Dubai/UAE, managing premium residential communities or luxury villas.</li><li>Proven experience with high-net-worth residents and personalized service delivery.</li><li>Strong commercial understanding of budgets, contracts, and service-provider management.</li></ul><p><br></p></div>

CRM Manager Role Description We are seeking a strategic and customer-focused CRM Manager to lead initiatives that strengthen customer relationships, improve engagement, and drive long-term business growth. The role involves developing and executing CRM strategies across the customer lifecycle, managing customer segmentation, designing targeted campaigns, and optimizing communication across relevant channels. You will analyze customer behavior and campaign performance, identify opportunities for retention and growth, and collaborate with marketing, sales, product, and data teams to deliver personalized customer experiences. The ideal candidate combines strong analytical thinking with creativity, commercial awareness, and a deep understanding of customer needs. Qualifications Bachelor’s degree or above in Marketing, Business, Communications, Data Analytics, or a related field. Strong understanding of CRM principles, customer lifecycle management, segmentation, retention, and engagement strategies. Strong analytical and problem-solving skills with the ability to translate customer data into actionable insights. Familiarity with CRM platforms, marketing automation tools, customer databases, and analytics solutions. Excellent communication, project management, and stakeholder coordination skills. Strong attention to detail with a customer-centric and results-oriented mindset. Ability to develop structured strategies while adapting to changing customer behavior and business priorities. Proficiency in English and strong presentation and reporting skills.

JOB PURPOSE:<br>The Regional Technical Sales Manager – MEA is responsible for driving Harris Pye's commercial growth across Middle East & Africa by identifying new business opportunities, expanding the company's presence within the Marine, Offshore, Oil & Gas and Energy sectors, and building long-term strategic relationships with clients and partners.<br>Reporting directly to the Chief Corporate Development Officer, the role plays a key part in executing the regional growth strategy, opening new markets, and securing high-value business opportunities. The successful candidate will combine strong technical knowledge with outstanding commercial capabilities and an established network across key African offshore markets.<br>KEY ACCOUNTABILITIES:<br>Technical Understand and explain technical details of Harris Pye’s services and products, including modifications, repairs, and engineering solutions. Act as a technical advisor during client meetings, proposals, and negotiations. Collaborate with engineering teams to prepare customized technical solutions based on client specifications. Conduct client visits, technical presentations and site assessments across the assigned territories. Support in the preparation and review of technical documentation for bids and proposals. Maintain up-to-date knowledge of industry regulations, standards, and technologies. Assist in identifying new service offerings based on client and market feedback. Monitor and report on market trends and competitor activity.<br>Commercial & Managerial Develop and execute the regional commercial strategy across Middle East & Africa. Build and strengthen relationships with senior stakeholders, EPC contractors, shipowners, operators, strategic partners and government entities across the region. Prepare and present commercial proposals, ensuring alignment with technical capabilities. Meet defined sales targets and KPIs while ensuring client satisfaction. Represent the company at exhibitions, trade shows, and client meetings. Maintain accurate sales pipeline and forecast through CRM tools. Build long-term relationships with senior decision-makers. Regularly travel across the region to develop new business opportunities. Collaborate with senior leadership on regional growth plans.<br>Taking ownership of organization's QHSE policy Accountable to create a safe working environment, managing risks and reducing exposure to hazards to levels practically achievable and ensuring implementation of QHSE Policy. Comply with all IMS Procedures, QA/QC standards as applicable to deliver works safely maintain highest standards of quality with minimal environmental impacts. Wear appropriate safety or protective equipment as identified required through risk assessments or as specified, at all times. Contribute to the enhancement of quality, health, safety and environment within the organization.<br>In addition to the above, all supervisors and managers have a duty of care to ensure that a safe place of work is maintained and that appropriate welfare facilities are provided. Also, to ensure that all hazardous situations and possible hazardous conditions are identified and avoided. Workers must be briefed on the hazards likely to be presented, with the knowledge that the risks have been calculated, and must be informed of the controls required to mitigate those risks.<br>QUALIFICATIONS, EXPERIENCE & SKILLS<br>Minimum Qualification:Bachelor’s degree in Engineering, Marine studies, or a related discipline. Proven experience managing and directing teams across various functions. Proficiency in technical documentation and proposal writing. Strong computer literacy (MS Office, CRM platforms). Fluent in English (spoken and written); additional languages are a plus.<br>Minimum Experience:10–12 years of experience within the Marine, Offshore, Oil & Gas or Energy sectors. Minimum 5 years of experience in Technical Sales, Business Development or Commercial Management. Proven experience developing business across Africa. Existing commercial network across key offshore African markets such as Nigeria, Ghana and Angola is essential. Proven track record of delivering sustainable revenue growth. Experience working across multicultural and geographically dispersed regions.<br>Leadership & General Skills:Strong leadership and client-facing communication skills. Proven ability to manage priorities, deadlines, and customer expectations effectively. Strong commercial acumen with sound decision-making capabilities. Self-motivated and proactive in problem-solving. Culturally aware with the ability to work collaboratively within diverse teams. Demonstrates a high degree of integrity, professionalism, and accountability.<br>Technical Skills:Deep understanding of Harris Pye’s service portfolio, including design, repairs, retrofits, and engineering solutions. Ability to translate client requirements into tailored technical and commercial proposals. Ability to develop commercial strategies for emerging markets. Familiarity with heat transfer systems and equipment. Technical troubleshooting and problem-solving capabilities.<br>Regional Requirements:Candidate may be based in UAE or Africa. Extensive travel across Africa is required. Strong existing business network across Nigeria, Ghana and Angola is essential.<br>***We believe that a diverse workforce is essential to our success. At Harris Pye, we are committed to creating an inclusive environment where people from all backgrounds—regardless of ethnicity, race, gender, or religion—are valued and empowered to thrive. If you share our values and are ready for your next challenge, we encourage you to apply.***

Landmark Group<br>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Mar Tech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Mar Tech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Summary Enable scalable, data-driven campaign execution through optimised feeds and dynamic content frameworks.<br>Experience Required: 4 – 6+ years<br>Key Responsibilities Own product and content feed stability. Develop scalable dynamic content frameworks. Improve taxonomy and catalog structures. Partner with ecommerce teams to align data structures. Monitor and optimise feed performance.<br>Key Competencies & Behaviors Experience with ecommerce catalogs and marketing feeds. Strong operational discipline. Ability to build scalable frameworks. Collaborative and detail-oriented mindset.

???? URGENT HIRING | CREDIT & FINANCIAL RISK MANAGER (3-MONTH CONTRACT) ????<br>Are you a seasoned Credit & Financial Risk professional available to join immediately? We are seeking an experienced Credit & Financial Risk Manager to support a high-impact investment and lending portfolio. This is an exciting opportunity for a dynamic risk professional with strong expertise in credit risk strategy, investment risk assessment, portfolio management, and restructuring/workouts.<br>???? Location: UAE - Dubai ???? Contract Duration: 3 Months ⚡ Immediate Joiners Preferred<br>Key Responsibilities:✅ Lead and enhance the organization's credit risk strategy, framework, and risk appetite implementation.✅ Partner with Investment Teams throughout the investment lifecycle, including:Deal structuring Credit assessment Due diligence Risk scoring Investment approval recommendations✅ Drive portfolio-wide credit risk monitoring and reporting, including:Financial and operational performance monitoring Credit risk scoring Portfolio analysis Impairment and provisioning recommendations✅ Manage and lead:Loan restructurings Workout situations Lender negotiations Stakeholder engagement Credit recovery strategies✅ Analyze country, sector, and portfolio risks and present recommendations to Senior Management, CFO, and Investment Committees.✅ Develop and improve credit risk processes, tools, scorecards, and risk management practices aligned with industry best practices.✅ Represent the organization on credit risk matters with investors, co-investors, partners, and external stakeholders.<br>Ideal Candidate Profile:✔ Extensive experience in Credit Risk Management, Corporate Banking, Structured Finance, Private Debt, Development Finance, or Investment Management.✔ Strong background in:Credit analysis Investment risk assessment Portfolio risk management Financial modeling Loan restructuring and workouts✔ Ability to engage with senior stakeholders, investment committees, and executive leadership teams.<br>✔ Available to start immediately or within a short notice period.

Location: Fujairah, UAEPosition: EHS Manager Employment Type: Full-time We are currently recruiting an experienced EHS Manager for our client’s operations in Fujairah, UAE. The successful candidate will be responsible for managing and overseeing all Environment, Health & Safety activities, ensuring full compliance with UAE regulations, company standards and operational safety requirements. Key Responsibilities• Develop, implement and maintain EHS policies, procedures and management systems.• Ensure compliance with UAE HSE regulations and applicable industry standards.• Conduct risk assessments, site inspections, safety audits and hazard identification.• Lead incident/accident investigations and implement corrective and preventive actions.• Monitor EHS performance and prepare regular reports and improvement plans.• Organize safety training, toolbox talks and employee awareness programs.• Manage emergency response procedures and safety drills.• Work closely with operational teams to build and maintain a strong safety culture.• Liaise with relevant authorities and external parties on EHS matters when required. Requirements• Bachelor’s degree in Engineering, Occupational Health & Safety, Environmental Science or a related field.• Solid experience in EHS/HSE management, preferably within industrial, manufacturing or site-based operations.• NEBOSH IGC or equivalent recognized HSE qualification is required.• NEBOSH Diploma, IOSH membership and ISO 45001/14001 Auditor certification will be an advantage.• Strong knowledge of risk assessment, incident investigation and EHS management systems.• Strong leadership, communication and problem-solving skills.• Good command of English.• UAE/GCC experience is preferred.• Must be willing to work on-site in Fujairah.

The Story So Far: We’re Building a Global Brand in Real Estate<br><br>Huspy is one of the leading property technology companies in EMEA.<br><br>Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we’ve entered.<br><br>We’ve raised over $140 million (Series A and Series B) from the world’s top investors, including Sequoia Capital, Founders Fund and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.<br><br>We’ve built a Super App that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world’s most traditional industries. We’re transforming how property transactions happen — faster, smarter, and better for everyone.<br><br>We’re not slowing down. The question is: will you be part of what’s next?<br><br>The Main Event: What You'll Do<br><br>Drive sales performance by independently generating and nurturing leads within the commercial lending space. Proactively identify and engage potential commercial clients, assess their financial needs, and provide tailored financing solutions. Manage the end-to-end commercial lending process, including client consultations, documentation, and deal structuring. Collaborate with banks, internal teams, and key stakeholders to ensure seamless loan approvals and timely funding. Build and maintain a robust network of referrals by establishing strong relationships with real estate firms, brokers, and financial professionals. Maintain accurate and up-to-date records of client interactions, transaction progress, and pipeline status using appropriate CRM and tracking tools. Oversee and manage inbound referrals from brokers and the direct sales team, ensuring timely follow-up and conversion.<br><br>The Perfect Match: What You Bring<br><br>Proven experience in relationship management, within commercial real estate financing Strong understanding of commercial mortgage products, lending processes, and underwriting standards. Excellent communication and interpersonal skills—you know how to build trust and rapport quickly. Analytical mindset with the ability to assess client financials and structure tailored financing solutions. Self-starter with a proactive attitude and ability to manage multiple relationships simultaneously. Proficiency in CRM tools and basic financial software (Excel, Google Sheets, etc.). A client-first approach with a knack for solving problems and delivering results under pressure.<br><br>What Will Set You Apart<br><br>Existing network within the UAE market. Knowledge of local market trends, property types, and legal frameworks related to commercial finance. Experience working in a high-growth fintech, proptech, or startup environment. Prior experience working with cross-functional teams (credit,direct sales, real estate team). Strong negotiation skills and a proven track record of closing high-value deals.<br><br>By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

Job Description<br><br>Inspire. Empower. Elevate.<br><br>Are you passionate about developing people, driving engagement, and creating exceptional customer experiences? As the Manager Crew Engagement, you will play a pivotal role in shaping the performance, wellbeing, and career development of our cabin crew community. This is an exciting opportunity to influence the employee experience, champion crew engagement, and contribute to operational excellence across the business.<br><br>What You'll Do<br><br>Lead by example as a champion of service excellence, inspiring and coaching cabin crew to deliver outstanding guest experiences. Drive engagement and performance initiatives that motivate, develop, and empower our cabin crew workforce. Design and implement tailored development and career progression programs, supporting both personal and professional growth. Create and deliver innovative engagement events, forums, workshops, and recognition initiatives that strengthen connections with our cabin crew community. Oversee the cabin crew performance management process, providing data-driven insights and recommendations to senior stakeholders. Partner closely with operational leaders to proactively address performance concerns and implement effective improvement strategies. Act as the voice of cabin crew, building strong relationships across Training, Service Delivery, Guest Relations, HR, Cabin Safety, Welfare, and other key business areas. Collaborate with senior leaders on sensitive, high-impact matters, ensuring balanced, professional, and people-focused outcomes. Promote a culture of safety, compliance, and operational excellence, ensuring adherence to GCAA regulations and international aviation standards. Lead investigations into service, operational, and performance-related matters, identifying opportunities for improvement and driving positive change. Foster a culture of continuous learning, feedback, and professional development, both for yourself and the wider cabin crew community. Why Join Us?<br><br>This role offers a unique opportunity to influence the experience of thousands of cabin crew employees, drive meaningful engagement initiatives, and make a lasting impact on service excellence, performance, and employee satisfaction across the organisation.<br><br>If you're a people-focused leader with a passion for engagement, coaching, and operational excellence, we'd love to hear from you.<br><br><br><br>Qualifications<br><br>Degree from a recognized university or professional qualifications in business and people management desired. Minimum of 5 years experience in a people management role Experience as operating cabin crew is preferred but not essential. Training & knowledge <br><br>High standard of computer Literacy (proficiency in Microsoft Office applications) Understands the demands of managing a large multicultural work group in an airline or hospitality environment. Good understanding and knowledge of airline safety, security, operations and cabin crew management. Good project management skills. Understanding of the culture and values of the UAE. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description<br><br>Inspire. Empower. Elevate.<br><br>Are you passionate about developing people, driving engagement, and creating exceptional customer experiences? As the Manager Crew Engagement, you will play a pivotal role in shaping the performance, wellbeing, and career development of our cabin crew community. This is an exciting opportunity to influence the employee experience, champion crew engagement, and contribute to operational excellence across the business.<br><br>What You'll Do<br><br>Lead by example as a champion of service excellence, inspiring and coaching cabin crew to deliver outstanding guest experiences. Drive engagement and performance initiatives that motivate, develop, and empower our cabin crew workforce. Design and implement tailored development and career progression programs, supporting both personal and professional growth. Create and deliver innovative engagement events, forums, workshops, and recognition initiatives that strengthen connections with our cabin crew community. Oversee the cabin crew performance management process, providing data-driven insights and recommendations to senior stakeholders. Partner closely with operational leaders to proactively address performance concerns and implement effective improvement strategies. Act as the voice of cabin crew, building strong relationships across Training, Service Delivery, Guest Relations, HR, Cabin Safety, Welfare, and other key business areas. Collaborate with senior leaders on sensitive, high-impact matters, ensuring balanced, professional, and people-focused outcomes. Promote a culture of safety, compliance, and operational excellence, ensuring adherence to GCAA regulations and international aviation standards. Lead investigations into service, operational, and performance-related matters, identifying opportunities for improvement and driving positive change. Foster a culture of continuous learning, feedback, and professional development, both for yourself and the wider cabin crew community. Why Join Us?<br><br>This role offers a unique opportunity to influence the experience of thousands of cabin crew employees, drive meaningful engagement initiatives, and make a lasting impact on service excellence, performance, and employee satisfaction across the organisation.<br><br>If you're a people-focused leader with a passion for engagement, coaching, and operational excellence, we'd love to hear from you.<br><br><br><br>Qualifications<br><br>Degree from a recognized university or professional qualifications in business and people management desired. Minimum of 5 years experience in a people management role Experience as operating cabin crew is preferred but not essential. Training & knowledge <br><br>High standard of computer Literacy (proficiency in Microsoft Office applications) Understands the demands of managing a large multicultural work group in an airline or hospitality environment. Good understanding and knowledge of airline safety, security, operations and cabin crew management. Good project management skills. Understanding of the culture and values of the UAE. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description IT Project Manager – ICT Core Infrastructure, Active Components & Security Location: Abu Dhabi / UAEEmployment Type: Full-time Reporting To: Head of Operations / COO<br>Role Overview Nation Labs is seeking an IT Project Manager to lead ICT Core Infrastructure, Active Network Components, and Security Projects across enterprise and government environments. The role requires strong experience in delivering secure-by-design infrastructure projects, including network security, data center security, cybersecurity platforms, and integrated ICT + security programs. The candidate will manage projects end-to-end—from design coordination and procurement to implementation, testing, compliance, and operational handover.<br>Key Responsibilities Project Planning & Governance Lead end-to-end ICT and Security projects from initiation to closure Define project scope, milestones, budgets, timelines, and success criteria Develop and maintain project plans, risk registers, dependency logs, and RAID matrices Manage change control, scope creep, and stakeholder expectations Ensure alignment with security, compliance, and regulatory requirements ICT Core Infrastructure Management Oversee delivery of core ICT infrastructure, including:Data centers (on-premises, cloud, and hybrid) Network backbone and structured cabling Servers, storage, and virtualization platforms Disaster recovery and business continuity solutions Coordinate infrastructure readiness across physical, logical, and operational layers Active Components & Network Systems Manage deployment and integration of active ICT components, including:Core, aggregation, and access switches Routers, firewalls, and load balancers Wireless infrastructure (controllers and access points) Network monitoring and management systems Ensure performance, scalability, redundancy, and high availability Security Projects & Systems Lead delivery of ICT security and cybersecurity projects, including:Network security (firewalls, IPS/IDS, WAF, NAC) Endpoint and server security solutions Identity and Access Management (IAM) and privileged access systems Security monitoring (SIEM/SOC integration) Coordinate security architecture alignment with ICT and business requirements Ensure compliance with security standards, policies, and regulatory frameworks Vendor & Stakeholder Management Act as the single point of contact for vendors, system integrators, and consultants Review technical proposals, BoQs, security designs, and implementation methodologies Coordinate with internal stakeholders (IT, security, operations, management) Lead vendor meetings, FAT/SAT sessions, and acceptance sign-offs Implementation, Testing & Handover Oversee installation, configuration, integration, and commissioning activities Ensure proper system testing, security validation, and acceptance testing Manage as-built documentation, configuration baselines, and asset registers Ensure structured handover to operations with training, SOPs, and knowledge transfer Risk, Quality & Compliance Identify and mitigate project, technical, and security risks proactively Enforce quality assurance across ICT and security deliverables Support audits, inspections, and compliance reviews Ensure adherence to cybersecurity policies, data protection standards, and best practices<br>Required Qualifications Education Bachelor’s degree in Information Technology, Computer Engineering, Electronics, or related field Experience6–10+ years of overall IT experience5+ years as an IT Project Manager handling ICT infrastructure and security projects Proven experience in:Core ICT infrastructure and data center projects Enterprise networks and active components Cybersecurity and security system implementations Experience with government, regulated, or mission-critical environments preferred Technical Skills Strong understanding of:Data center architecture LAN/WAN and network security design Cybersecurity platforms and controls Server, storage, virtualization, and DR concepts Ability to review and challenge technical and security designs Project Management & Certifications Strong command of project governance, scheduling, budgeting, and reporting PMP certification strongly preferred ITIL certification is an advantage Soft Skills Strong leadership, communication, and stakeholder management skills Ability to operate in high-pressure, multi-vendor environments Detail-oriented with strong ownership and accountability

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>Madinat Jumeirah Resort:Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.<br>About the Job:An exciting opportunity has arisen for an Assistant Manager - Learning and Development - to join Jumeirah Al Naseem (National Talent) from October 2026 onwards. The main duties and responsibilities of this role include:Assist in designing and implementing the corporate Learning and Development strategy to foster talent development and align with the group's vision. Support the development of leadership programs, including coaching and mentoring initiatives, to identify and nurture high-potential individuals for leadership roles. Conduct continuous group-wide analysis of training needs, assisting in the design and delivery of effective learning programs for employees at all levels. Assist in managing and leading compliance with HR processes related to learning and development, ensuring consistency across business units. Collaborate in designing and delivering e-learning courses, workshops, IDPs, career paths, and other training initiatives in alignment with industry best practices. Support the review, evaluation, and reporting of training program effectiveness, ensuring talent management practices meet business needs.<br>About You:The ideal candidate for this position will have the following experience and qualifications:Bachelor’s degree in Business, Human Resources Management or equivalent from an accredited and renowned University CIPD Qualification or similar certification or Diploma Minimum 5 years’ experience, preferably with an international luxury hospitality company or a recognized blue-chip organization. Family Book<br>About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.

The Communications and Marketing Manager at Capital Motion is responsible for developing, implementing, and executing strategic marketing and communication plans to attract potential customers and retain existing ones. This role oversees all marketing, advertising, public relations, and communication activities to enhance the company’s brand presence and achieve business objectives across Capital Motion’s hospitality and F B portfolio.<br><br>Key Responsibilities<br><br>Strategic Planning Leadership<br><br>Develop and implement integrated marketing and communications strategies aligned with Capital Motion’s business goals. Lead the annual marketing planning process, including budgeting, forecasting, and performance measurement. Analyze market trends, guest insights, and competitor activities to identify opportunities and threats. Collaborate with senior management and restaurant leadership to define brand positioning and messaging for each venue.<br><br>Brand Management<br><br>Ensure consistent brand messaging across all Capital Motion venues and communication channels. Oversee the creation and maintenance of brand guidelines for each concept. Manage the company’s visual identity and ensure compliance across all touchpoints, including digital, print, and on-site materials.<br><br>Marketing Campaigns<br><br>Plan, execute, and monitor multi-channel marketing campaigns (digital, print, events, influencer partnerships, etc.). Coordinate with creative, digital, and media agencies for campaign development and execution. Track campaign performance, analyze results, and optimize strategies for maximum ROI.<br><br>Digital Marketing<br><br>Oversee the company’s digital presence, including websites, social media, email marketing, and online advertising for all venues. Develop content calendars and manage content creation for digital platforms. Monitor and report on digital analytics, adjusting strategies as needed to drive engagement and bookings.<br><br>Communications Public Relations<br><br>Develop and implement internal and external communication strategies. Draft and distribute press releases, media kits, and company announcements. Build and maintain relationships with media, influencers, and key stakeholders in the hospitality and F B industry. Manage crisis communications and act as the company spokesperson when required.<br><br>Event Management<br><br>Plan and coordinate company events, restaurant launches, sponsorships, and exhibitions. Oversee event logistics, promotion, and post-event analysis.<br><br>Team Management<br><br>Lead, mentor, and develop the marketing and communications team. Set clear objectives, provide regular feedback, and conduct performance appraisals. Manage relationships with external vendors, agencies, and freelancers.<br><br>Budget Management<br><br>Prepare and manage the marketing and communications budget. Monitor expenditures and ensure cost-effective use of resources.<br><br>Key Job Tasks<br><br>Conduct market research and analyze guest behavior and preferences. Develop marketing collateral (brochures, presentations, newsletters, menus, etc.). Manage and update company and venue websites and social media profiles. Write, edit, and proofread marketing materials and communications. Coordinate photo and video shoots for marketing purposes. Monitor media coverage and prepare regular reports. Organize and attend promotional activities, trade shows, and F B events. Ensure compliance with data privacy and advertising regulations. Evaluate the effectiveness of marketing programs and recommend improvements. Liaise with internal departments (operations, culinary, HR) to ensure alignment of marketing initiatives.<br><br>Qualifications<br><br>Bachelor’s degree in marketing, Communications, Business, or related field (Master’s preferred).5+ years of experience in marketing, communications, or related roles, preferably in hospitality or F B. Strong leadership, project management, and organizational skills. Excellent written and verbal communication abilities. Proficiency in digital marketing tools, analytics, and CRM platforms. Creative thinking and problem-solving skills. Ability to work under pressure and manage multiple projects simultaneously. Knowledge of the UAE hospitality and F B market is an advantage.<br><br>Additional Information

Description:As a Marketing Automation Manager and Customer Journey Manager in the crypto space, you will play a key role in optimizing user journeys across our digital asset ecosystem. You will leverage advanced marketing automation tools and data-driven strategies to enhance user engagement, retention, and lifetime value. This role focuses on delivering highly personalized experiences to traders and crypto users, driving growth and loyalty in a fast-paced, regulated environment.<br>Key Responsibilities1. Strategize and Implement Marketing Automation Design and execute marketing automation strategies across crypto platforms (web, app, trading interfaces). Build, launch, and optimize automated campaigns (onboarding, activation, retention, re-engagement). Develop and manage campaigns using tools such as Braze, ensuring continuous optimization and performance improvement. Manage lifecycle campaigns including KYC completion, first trade activation, deposits, and trading behavior. Continuously optimize campaign performance to maximize ROI, engagement, and conversion rates.2. Manage Customer Journey Analyze and optimize the full user lifecycle—from onboarding to active trading and retention. Develop segmented and personalized communication flows based on user behavior (trading activity, wallet usage, portfolio trends). Enhance user experience through targeted messaging across channels (email, push, in-app, SMS). Collaborate cross-functionally to ensure a seamless and consistent user journey.3. Data Analysis and Reporting Track and analyze campaign performance, user engagement, and lifecycle metrics (CAC, LTV, retention, churn). Use data insights to refine targeting, messaging, and automation workflows. Create dashboards and reports for senior management with actionable insights.4. Collaboration and Coordination Partner with product, growth, compliance, and trading teams to align on user experience and messaging. Work closely with tech teams to integrate and optimize CRM, CDP, and marketing automation tools. Support go-to-market strategies for new crypto products, features, and token launches.5. Innovation and Compliance Stay updated on crypto trends, Web3 innovations, and user behavior in digital asset markets. Ensure all campaigns comply with crypto regulations, KYC/AML requirements, and regional marketing laws. Drive experimentation (A/B testing, personalization strategies) to continuously improve performance.<br><br>Qualifications Bachelor’s degree in Marketing, Business, or a related field.3–5 years of experience in CRM and marketing automation, ideally within fintech, crypto, or online trading environments. Hands-on experience building and optimizing campaigns using Braze or similar marketing automation platforms. Background in fintech or crypto is strongly preferred, with understanding of trading platforms, wallets, or digital assets. Strong analytical mindset with experience in data-driven marketing and performance tracking. Familiarity with lifecycle marketing metrics (CAC, LTV, retention, churn). Experience working in regulated environments with knowledge of compliance (KYC/AML, financial promotions). Excellent communication and stakeholder management skills.

Category Buyer – Indirect Procurement (Manpower or Utilities Background) The Category Buyer – Indirect Procurement is responsible for sourcing, negotiating, and managing contracts across all indirect spend categories, including manpower services, utilities (energy), equipment leasing (e.g., forklifts), telecommunications, audit and certification services, and other operational support services. The role ensures cost efficiency, compliance, quality, and uninterrupted service delivery in line with organizational objectives.<br>Key Responsibilities :1. Strategic Sourcing & Category Management Develop and execute sourcing strategies for indirect categories such as manpower outsourcing, energy procurement, leasing, telecom, and professional services. Conduct market analysis and supplier benchmarking to identify cost-saving opportunities. Build category plans with clear KPIs, cost targets, and risk mitigation strategies.2. Supplier Management Identify, evaluate, and onboard qualified suppliers. Develop strong supplier relationships to ensure service reliability and innovation. Monitor supplier performance through SLAs, KPIs, and periodic reviews. Manage supplier risk, including financial, operational, and compliance risks.3. Contract Management• Lead contract negotiations to secure best commercial and legal terms.• Draft, review, and manage contracts, ensuring compliance with company policies.• Ensure contracts include clear SLAs, penalties, and performance metrics.4. Cost Control & Budget Management• Drive cost optimization initiatives across all indirect spend areas.• Track and report procurement savings and cost avoidance.• Manage procurement budgets and ensure alignment with finance targets.5. Stakeholder Management Collaborate with internal departments such as HR (manpower), Operations (forklifts), Finance, IT (telecom), and Compliance (audit certifications). Understand business needs and translate them into procurement strategies. Provide advisory support on procurement best practices.6. Compliance & Governance Ensure procurement activities comply with company policies and regulatory requirements. Support internal and external audits related to procurement. Maintain proper documentation and procurement records.<br>Qualifications & Experience:Bachelor’s degree in Supply Chain, Business Administration, or related field (MBA preferred). Minimum 3 years of procurement experience, with strong exposure to indirect sourcing on Energy, Subcontracted manpower, Audit & Certifications Experience managing multiple service categories and complex contracts. Knowledge of procurement systems (e.g., SAP Ariba, Oracle, Coupa).

We’re Hiring: Senior Manager – Social Media???? Dubai, UAE | Full-time<br>We are seeking an experienced social media leader to develop and execute strategies that strengthen brand presence, audience engagement, and digital growth across multiple platforms.<br>Key requirements:Bachelor’s degree in Marketing, Communications, Media, or a related field Minimum 8 years of relevant experience, preferably within fashion, lifestyle, or retail Proven success managing social media strategies across multiple brands or markets Strong expertise in content, storytelling, community management, analytics, and digital trends Excellent leadership, stakeholder, agency, and budget-management skills<br>Interested candidates are invited to apply or share their CV via tuan@erc-int.com<br>#Hiring #Dubai Jobs #Social Media Jobs #Digital Marketing #Marketing Careers #Retail Jobs #UAEJobs

Manager – Performance and Capability (Learning & Development)<br>Job Purpose<br>To support the Group People and Culture function by contributing to the delivery of leadership development, talent management, performance management and capability development initiatives, in order to build capability across the organization.<br>Roles, Responsibilities, Duties<br>Leadership Development Take a lead role in delivering Leadership programs as directed. Responsibilities include facilitating sessions, engaging with participants and stakeholders, managing program logistics such as scheduling, participant communications, session preparation, and post-session follow-up, and tracking program impact and outcomes. Deliver psychometric assessment debrief and feedback sessions for employees as required.<br>Talent Management Support the Group Director in the operational delivery of Modon's talent management programs, including Modon’s graduate program, high-potential program, and UAE National development programs. Support the delivery of successor development interventions, helping plan, implement and evaluate the outcomes of such activities. Contribute to the preparation of reporting on talent initiatives for senior stakeholder audiences.<br>Performance Management Collaborate with segment P&C teams to facilitate the effective implementation of the annual performance cycle. Coordinate logistics and communications for the performance cycle, working closely with the Group Director to ensure activities are planned and executed smoothly. Support the facilitation of performance-related training and awareness sessions as directed.<br>Capability Development Facilitate team building and organizational development sessions across Modon as required. Liaise with segment P&C teams on initiative-level collaboration, coordinating delivery and maintaining effective working relationships at an operational level. Support centers of excellence in addressing specific capability requirements as directed by the Group Director.<br>Qualification<br>Bachelor’s Degree in Human Resources, Business Administration, Psychology, Management, or a related discipline. Certified or working towards certification in one or more of the following: Hogan Assessments, Harrison Assessments, Insights Discovery, Gallup Clifton Strengths. Coaching qualification (desirable) — ICF-accredited or equivalent. Facilitation training or equivalent practical experience.<br>Experience & Competencies<br>Relevant experience in a learning & development, talent management, or HR generalist role with meaningful exposure to structured development programs. Experience managing and delivering facilitated learning or leadership development programs within a complex, multi-business-unit organization operating at pace. Demonstrable ability to coordinate and manage multiple tasks or projects simultaneously with accuracy and follow-through. Experience in psychometric assessment delivery or development feedback conversations. Confidence using digital tools, including AI platforms, to support operational delivery, learning facilitation, and participant engagement. Experience working in a corporate or professional services environment in the UAE or wider Gulf region is advantageous.