Cost Accounting Manager Jobs in UAE

Job Summary / Introduction<br><br>The Director, Structured Products & Clients Solutions is responsible for originating, structuring, and delivering tailored structured products and client solutions across relevant asset classes, supporting revenue growth and franchise development within Global Markets. The role is responsible for managing strategic client engagement, identifying market opportunities, partnering with Trading, Sales, Risk, Legal, Compliance, Operations and Coverage teams, and ensuring solutions are executed within the Bank’s risk appetite, governance framework and regulatory standards while maintaining high levels of client satisfaction.<br><br>Key Responsibilities<br><br> Lead market, client and product analysis to identify structured product opportunities, assess client needs, evaluate risk-return dynamics and support the development of executable solutions across relevant asset classes. Develop and maintain senior client relationships by understanding client objectives, risk appetite, market views and investment or hedging requirements. Originate, structure and coordinate tailored structured product solutions in partnership with Trading, Sales, Coverage and relevant control functions. Prepare and present market views, trade ideas, pricing considerations and solution proposals to internal stakeholders and clients. Oversee documentation, approvals, execution readiness and post-trade coordination to ensure transactions are delivered accurately and within agreed timelines. Drive client penetration, cross-sell and wallet share by identifying opportunities that align with FAB’s product capabilities, risk appetite and strategic priorities. Manage the structured products pipeline, prioritise opportunities, monitor deal progress and ensure timely escalation of execution, pricing, documentation or operational issues. Ensure all client activity, onboarding, KYC, suitability, compliance and regulatory requirements are completed in line with Bank policies and applicable regulations. Collaborate with Trading, Quant, Technology and Operations teams to enhance pricing tools, collateral monitoring, workflow efficiency and overall platform capability. Ensure all activities are conducted within approved policies, product governance standards, dealing mandates, market conduct requirements and operational procedures. Produce and maintain accurate pipeline, revenue, risk, collateral, client activity and management reporting to support business monitoring and decision making. Lead origination and structuring of bespoke structured product and client solution opportunities, including equity-linked financing, structured notes, repo financing, derivatives-based solutions and other relevant products aligned to client needs and approved product capabilities. Act as a senior product specialist and trusted advisor to Sales, Coverage and clients by providing technical expertise, market insight, pricing analysis and structuring alternatives. Support platform development by identifying process enhancements, automation opportunities, pricing improvements and reporting solutions that strengthen the Structured Products & Clients Solutions franchise.<br><br>Requirements / Qualifications<br><br> Bachelor’s degree in Finance, Economics, Business, Mathematics, Engineering or a related discipline. Strong knowledge of Global Markets products, structured products, derivatives, financing solutions, risk management concepts and FAB’s business strategy. Ability to originate and structure client solutions, assess risk-return trade-offs and translate market opportunities into executable transactions. Advanced analytical, financial modelling, pricing and problem-solving skills. Strong client engagement, communication, negotiation and presentation skills with the ability to influence senior stakeholders. Proficiency with relevant banking, trading, market data and risk systems, including Bloomberg, Murex or other applicable platforms. Sound understanding of collateral management, documentation, product governance, compliance and operational risk requirements. Ability to work under pressure, manage live market risk, prioritize multiple transactions and maintain attention to detail. Collaborative leadership style with the ability to coach junior colleagues and contribute to a high-performing, controlled and client-focused culture.<br><br>Minimum 5+ years of relevant experience in Global Markets, structured products, structuring, trading, sales, treasury or client solutions, with demonstrated experience originating, structuring and executing client transactions.<br><br>Preferred / Beneficial<br><br> Master’s degree, CFA, FRM or equivalent professional qualification is preferred.

Project Director / PMO Lead (Remote) – United Arab Emirates We are currently partnering with an international organization to recruit Project Directors / PMO Leads for remote project-based opportunities across the United Arab Emirates. This position offers flexible working arrangements with both full-time and part-time options available. Individuals with strong organizational skills, attention to detail, and a willingness to learn are encouraged to apply. Previous experience in project management or PMO functions is an advantage but not required. Comprehensive training and ongoing support will be provided. Key Responsibilities:Support project planning and daily coordination activities Monitor project progress and maintain accurate records Assist with scheduling, documentation, and reporting Coordinate communication between project teams Help ensure project milestones and deadlines are met Perform other administrative and project-related tasks as assigned Requirements:Currently residing in the United Arab Emirates Age 21 or above Basic English communication skills Comfortable using a computer and common online collaboration tools Strong organizational and time management skills Responsible, proactive, and willing to learn Able to work independently in a remote environment What We Offer:Fully remote work opportunity Flexible full-time and part-time schedules Competitive project-based compensation Comprehensive onboarding and training Continuous support from an experienced team Opportunities for long-term professional growth If you are interested in this opportunity, please reply "Interested" or send us a direct message to learn more.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><p>AtkinsRealis are currently looking for a degree qualified Construction Director in Umluj, KSA with significant experience in <b>high end hotels, residential and mixed use developments. </b>This person must be forward thinking and experienced in running large, multi-disciplined site teams within KSA.</p><br><p><b>Principle Activities</b></p><br><ul><li><p>Manage a multi functional PMC team responsible for delivering a large number of varied mixed use, residential, and hotel projects in accordance with the Client’s requirements.</p><br></li><li><p>Manage key stakeholder interfaces which will include all departments within the Client organisation as well as other government departments.</p><br></li><li><p>Overall construction management and control.</p><br></li><li><p>Monitor contractors for compliance with their contractual responsibilities.</p><br></li><li><p>Monitor progress of the construction for compliance with schedule.</p><br></li><li><p>Ensure delivery of projects to time, cost and quality and ensuring highest standards of Health &amp; Safety are achieved.</p><br></li><li><p>Ensure resources are appropriate to meet current and future commitments and to maximise opportunities.</p><br></li><li><p>Must be forward thinking and experienced in running large, multi-disciplined site teams.</p><br></li></ul><p><b>Requirements</b></p><br><p>The Construction Director will be a qualified professional who is currently working at Director Level and is capable of providing planning, leadership, direction and technical expertise to manage complex tasks and multidisciplinary projects. They must have a minimum qualification BSc, BEng, BA or equivalent, have Chartered status and more than 20 years experience with 7 years being similar to this project/role.</p><br><p>The Construction Director will also be responsible for maintaining and enhancing AtkinsRealis reputation with our clients and developing effective long term client relationships thus identifying and developing new opportunities for the Group.</p><br><ul><li><p>A qualified professional who is currently working at Director Level and is capable of providing planning, leadership, direction and technical expertise to manage complex tasks and multidisciplinary projects.</p><br></li><li><p>Bachelor’s or Master’s degree in Architecture, Construction Management, Engineering, or a related field.</p><br></li><li><p>Chartered status is preferrable.</p><br></li><li><p>20 years+ experience with 7 years being similar to this project/role.</p><br></li><li><p>Experience with large scale construction operations, management of multiple contracts, particularly luxury hotels, residential and mixed use developments.</p><br></li><li><p>Highly articulate, experienced in reporting and communication to senior executives.</p><br></li><li><p>They will also be responsible for maintaining and enhancing AtkinsRealis reputation with our Clients and developing effective long-term Client relationships thus identifying and developing new opportunities for the Group.</p><br></li><li><p>Excellent knowledge of construction techniques as well project controls procedures, quality and health &amp; safety</p><br></li><li><p>A “rounded profile”, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate will also be able to mobilise people and teams and drive for a successful delivery.</p><br></li><li><p>Effective in building good working relationships within complex structures both within projects, with Clients and internally.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><br></li></ul><p><b>Rewards &amp; benefits</b></p><br><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation &amp; housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><p><b>About AtkinsRéalis</b></p><br><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><br><br><br><br><br><br><br><br><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Role Purpose:&nbsp;</strong></span></p><br><p><span><span>To provide executive leadership, governance, and strategic oversight of aviation risk management and accident investigation activities by establishing and assuring the effective implementation of integrated risk frameworks, investigation governance, and business continuity arrangements, ensuring regulatory compliance, organizational resilience, and informed decision-making in support of aviation safety and security objectives.</span></span></p><br><p><strong>Key Responsibilities/Duties&nbsp;</strong></p><br><p><strong>Functional:&nbsp;</strong></p><br><p>1.&nbsp;&nbsp;&nbsp;&nbsp;Department Governance and Strategic DirectionProvides strategic leadership and governance for the Risk Management and Accident Investigation Department, ensuring alignment with the Authority’s objectives, regulatory obligations, and international aviation standards.2.&nbsp;&nbsp;&nbsp;&nbsp;Accident Investigation OversightOversees the governance, conduct, and quality assurance of aviation accident and incident investigations, ensuring independence, consistency, and compliance with approved investigation frameworks and regulatory requirements.3.&nbsp;&nbsp;&nbsp;&nbsp;Enterprise Aviation Risk ManagementDirects the development, implementation, and maintenance of integrated aviation risk management frameworks, methodologies, and assessment processes supporting proactive risk identification, evaluation, and mitigation.4.&nbsp;&nbsp;&nbsp;&nbsp;Risk Analysis, Reporting, and Executive AssuranceOversees enterprise-level aviation risk analysis, scenario assessment, and reporting, ensuring the provision of accurate, timely, and actionable risk insights to executive management and relevant stakeholders.5.&nbsp;&nbsp;&nbsp;&nbsp;Business Continuity and Crisis PreparednessEnsures the establishment, testing, and continuous improvement of aviation-related business continuity, emergency preparedness, and crisis management frameworks in coordination with internal and external stakeholders.6.&nbsp;&nbsp;&nbsp;&nbsp;Regulatory Frameworks and Policy DevelopmentOversees the development, review, and implementation of policies, manuals, and regulatory instruments related to accident investigation, risk management, and continuity planning.7.&nbsp;&nbsp;&nbsp;&nbsp;Investigation Outcomes and Preventive RecommendationsEnsures investigation outcomes, findings, and safety or security recommendations are validated, communicated, and monitored to support continuous improvement and risk reduction.8.&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder and Inter-Agency CoordinationLeads high-level coordination with national and international aviation authorities, security entities, and relevant stakeholders on matters related to investigations, risk management, and aviation resilience.9.&nbsp;&nbsp;&nbsp;&nbsp;Other Duties:Performs other job-related duties as assigned, consistent with the operational and regulatory oversight responsibilities of the Department.&nbsp;</p><br><p><strong>Managerial:&nbsp;</strong></p><br><p><span>1.&nbsp;&nbsp;&nbsp;&nbsp;Department Strategy and Planning</span><span>Lead development and execution of the Department’s operational plan, ensuring alignment with sector priorities, governance frameworks, and performance expectations.</span><span>2.&nbsp;&nbsp;&nbsp;&nbsp;People Leadership and Capability Development</span><span>Lead, coach, and develop office staff, setting clear performance expectations, promoting accountability, and supporting capability development in coordination with HR and sector leadership.</span><span>3.&nbsp;&nbsp;&nbsp;&nbsp;Performance and Quality Discipline</span><span>Ensure structured performance monitoring, reporting accuracy, and adherence to quality assurance and governance standards across all office activities.</span><span>4.&nbsp;&nbsp;&nbsp;&nbsp;Resource and Budget Coordination</span><span>Coordinate preparation and follow-up of office-related resource and budget requirements in alignment with sector priorities and institutional financial governance processes.</span><span>5.&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder and Cross-Unit Coordination</span><span>Maintain structured working relationships with sector directors, department heads, and internal governance functions to ensure integration, alignment, and reliable execution of sector governance requirements.</span><span>6.&nbsp;&nbsp;&nbsp;&nbsp;Governance Culture and Continuous Improvement</span><span>Promote a culture of governance discipline, documentation integrity, process consistency, and continuous improvement across office operations and sector coordination activities.</span>&nbsp;</p><br> <p><strong>Academic Qualifications:</strong></p><br><ul><li>Bachelor’s degree in Aviation Safety, Risk Management, Engineering, Aviation Management, Security Studies, Law, or a related discipline.</li><li>Master’s degree in a relevant field is an advantage.</li><li>Bachelor’s Degree in aviation science, Engineering, accident investigation, risk management, business continuity, or aviation oversight or equivalent</li><li><p>Postgraduate qualification in accident investigation, risk management, business continuity, or aviation oversight is an advantage</p><br><p><strong>Certifications:</strong></p><br></li><li>ICAO Accident Investigation Certification or equivalent recognized qualification</li><li>Aviation Risk Management Certification or equivalent professional training</li><li>Safety Management Systems (SMS) Certification</li><li><p>Business Continuity Management or Crisis Management Certification (preferred)<strong>Professional Experience:</strong></p><br></li><li>Minimum 18 years of progressively responsible experience in aviation safety, accident investigation, aviation risk management, security governance, or regulatory aviation environments, with a Bachelor’s degree; or 16 years of relevant experience with a Master’s degree.</li><li>Demonstrated experience in leading or overseeing aviation accident and incident investigations, including governance, assurance, and executive reporting of investigation outcomes.</li><li>Extensive experience in designing, implementing, and overseeing enterprise-level aviation risk management frameworks, risk assessments, and executive risk reporting.</li><li>Proven experience in senior leadership roles involving regulatory compliance, policy development, and inter-agency coordination at national and international levels.</li><li>Experience leading business continuity, emergency preparedness, or crisis management initiatives within complex aviation or security environments.&nbsp;</li></ul> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites. Subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What you will do</h4> <ul> <li>Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</li> <li>Establish and maintain user procedures and hardware familiarization for all systems.</li> <li>Provide administration services, to include contribution to technology capital and operating budgets.</li> <li>Provide systems administration, including maintaining user and group accounts, user configuration, troubleshooting access problems and completion of on-site documentation.</li> <li>Assist in server infrastructure management, performance monitoring, operating system upgrades and troubleshooting.</li> <li>Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.</li> <li>Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.</li> <li>Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.</li> <li>Assist in the coordination of new acquisitions and major projects as required.</li> <li>Participate in property-level, corporate-initiated technology implementations.</li> <li>Good knowledge and support for desktop operating systems and applications including patches.</li> <li>Provide direct guest support and quality support to function rooms and conference services.</li> <li>Assist in the process of systems backup and recovery procedures.</li> <li>Assist in management of third party vendors.</li> <li>Provide 24/7 support for mission critical systems.</li> <li>Assist at network support and security of hotel network, active directory maintenance.</li> </ul> <h4>What you will bring</h4> <ul> <li>A bachelor's or master's degree in computer science, information technology, or a related field is often preferred.</li> <li>A minimum of 5-7 years of experience in the IT industry, with at least 2-3 years in a leadership role, preferably within the hospitality sector.</li> <li>Strong knowledge of IT systems, infrastructure, network management, and cybersecurity. Familiarity with hotel property management systems (PMS), point-of-sale (POS) systems, and other hotel-specific technologies is highly beneficial.</li> <li>Exceptional leadership and team management skills, with the ability to inspire and guide IT teams in achieving organizational goals.</li> <li>Excellent written and verbal communication skills, enabling effective interaction with both technical and non-technical staff, as well as hotel guests.</li> <li>Strong analytical and problem-solving abilities to identify and resolve complex IT issues efficiently.</li> <li>Capacity to adapt to evolving technologies and industry trends, ensuring the hotel remains at the forefront of innovation.</li> <li>A commitment to delivering outstanding customer service, ensuring that the IT department contributes to an exceptional guest experience.</li> <li>Excellent interpersonal skills to collaborate effectively with various departments and maintain positive relationships with internal and external stakeholders.</li> <li>Superb organizational and time-management skills, enabling the ability to prioritize tasks and meet deadlines in a fast-paced environment.</li> <li>Knowledge of Arabic language is essential.</li> </ul> <h4>What we offer</h4> <ul> <li>Employment visa</li> <li>Competitive salary and live out allowance</li> <li>Medical and life insurance</li> <li>Annual flight allowance to home country</li> <li>Complimentary meals in dedicated employee restaurant</li> <li>Career advancement opportunities</li> <li>Best-in-industry training</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites. Subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What you will do</h4> <ul> <li>Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</li> <li>Establish and maintain user procedures and hardware familiarization for all systems.</li> <li>Provide administration services, to include contribution to technology capital and operating budgets.</li> <li>Provide systems administration, including maintaining user and group accounts, user configuration, troubleshooting access problems and completion of on-site documentation.</li> <li>Assist in server infrastructure management, performance monitoring, operating system upgrades and troubleshooting.</li> <li>Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.</li> <li>Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.</li> <li>Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.</li> <li>Assist in the coordination of new acquisitions and major projects as required.</li> <li>Participate in property-level, corporate-initiated technology implementations.</li> <li>Good knowledge and support for desktop operating systems and applications including patches.</li> <li>Provide direct guest support and quality support to function rooms and conference services.</li> <li>Assist in the process of systems backup and recovery procedures.</li> <li>Assist in management of third party vendors.</li> <li>Provide 24/7 support for mission critical systems.</li> <li>Assist at network support and security of hotel network, active directory maintenance.</li> </ul> <h4>What you will bring</h4> <ul> <li>A bachelor's or master's degree in computer science, information technology, or a related field is often preferred.</li> <li>A minimum of 5-7 years of experience in the IT industry, with at least 2-3 years in a leadership role, preferably within the hospitality sector.</li> <li>Strong knowledge of IT systems, infrastructure, network management, and cybersecurity. Familiarity with hotel property management systems (PMS), point-of-sale (POS) systems, and other hotel-specific technologies is highly beneficial.</li> <li>Exceptional leadership and team management skills, with the ability to inspire and guide IT teams in achieving organizational goals.</li> <li>Excellent written and verbal communication skills, enabling effective interaction with both technical and non-technical staff, as well as hotel guests.</li> <li>Strong analytical and problem-solving abilities to identify and resolve complex IT issues efficiently.</li> <li>Capacity to adapt to evolving technologies and industry trends, ensuring the hotel remains at the forefront of innovation.</li> <li>A commitment to delivering outstanding customer service, ensuring that the IT department contributes to an exceptional guest experience.</li> <li>Excellent interpersonal skills to collaborate effectively with various departments and maintain positive relationships with internal and external stakeholders.</li> <li>Superb organizational and time-management skills, enabling the ability to prioritize tasks and meet deadlines in a fast-paced environment.</li> <li>Knowledge of Arabic language is essential.</li> </ul> <h4>What we offer</h4> <ul> <li>Employment visa</li> <li>Competitive salary and live out allowance</li> <li>Medical and life insurance</li> <li>Annual flight allowance to home country</li> <li>Complimentary meals in dedicated employee restaurant</li> <li>Career advancement opportunities</li> <li>Best-in-industry training</li> </ul></p><p></p>

<ul><li><p>Manage MEP projects from mobilization and design coordination through installation, testing, commissioning, completion, and handover.</p></li><li><p>Develop and implement project execution strategies, MEP work plans, schedules, resource plans, and delivery objectives.</p></li><li><p>Review contract documents, scope of work, drawings, specifications, BOQs, technical requirements, and project schedules.</p></li><li><p>Lead and coordinate all MEP activities, including HVAC, electrical systems, plumbing, drainage, fire fighting, fire alarm, ELV, BMS, and other building services.</p></li><li><p>Ensure MEP works are executed in accordance with approved drawings, specifications, method statements, authority requirements, and applicable standards.</p></li><li><p>Monitor project progress against approved schedules, milestones, and contractual commitments.</p></li><li><p>Identify delays, technical constraints, interface issues, and resource requirements and implement appropriate corrective actions.</p></li><li><p>Manage project budgets, costs, manpower, materials, equipment, and subcontractors to achieve project objectives.</p></li><li><p>Coordinate closely with clients, consultants, architects, contractors, subcontractors, suppliers, authorities, and internal project teams.</p></li><li><p>Lead project and technical coordination meetings and provide regular progress and performance reports to senior management.</p></li><li><p>Coordinate MEP design development and ensure constructability, coordination, and timely approval of shop drawings and technical submissions.</p></li><li><p>Review MEP shop drawings, material submittals, calculations, method statements, inspection and test plans, and technical documentation.</p></li><li><p>Ensure effective coordination between MEP, civil, structural, architectural, and other disciplines to minimize clashes and rework.</p></li><li><p>Coordinate with BIM teams to ensure proper MEP model coordination, clash detection, and resolution.</p></li><li><p>Manage subcontractors and specialist MEP contractors to ensure compliance with contract requirements, approved designs, quality standards, safety requirements, and schedules.</p></li><li><p>Coordinate with procurement teams to ensure timely sourcing and delivery of MEP equipment, materials, and specialist systems.</p></li><li><p>Review technical specifications and vendor submissions for major MEP equipment and systems.</p></li><li><p>Monitor installation quality and ensure compliance with approved QA/QC procedures.</p></li><li><p>Ensure timely closure of inspections, NCRs, technical queries, site observations, and defects.</p></li><li><p>Ensure strict implementation of HSE requirements, risk assessments, permit-to-work systems, toolbox talks, and safe working practices.</p></li><li><p>Coordinate with local authorities and utility providers for inspections, approvals, testing, and connections as required.</p></li><li><p>Manage testing and commissioning activities for all MEP systems and ensure successful integrated system testing.</p></li><li><p>Review commissioning procedures, test results, performance reports, and system completion documentation.</p></li><li><p>Manage project variations, change orders, claims, and commercial issues in coordination with contracts and commercial teams.</p></li><li><p>Monitor MEP project costs, commitments, variations, and cost-to-complete forecasts.</p></li><li><p>Resolve technical, construction, and coordination issues in consultation with consultants, designers, vendors, and project stakeholders.</p></li><li><p>Ensure proper preparation of as-built drawings, O&M manuals, warranties, test certificates, authority approvals, and handover documentation.</p></li><li><p>Lead snagging, rectification, testing, commissioning, completion, and final handover activities.</p></li><li><p>Manage, mentor, and develop MEP project teams and ensure effective allocation of responsibilities.</p></li><li><p>Drive value engineering, energy efficiency, constructability improvements, and cost optimization initiatives.</p></li><li><p>Ensure compliance with UAE building regulations, Civil Defence requirements, DEWA/ADDC requirements where applicable, and relevant international standards.</p></li><li><p>Drive lessons learned, continuous improvement, and best practices across MEP projects.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong MEP project management and construction expertise.</p></li><li><p>Extensive knowledge of HVAC, electrical, plumbing, firefighting, fire alarm, ELV, BMS, and other building services.</p></li><li><p>Strong understanding of MEP design coordination, installation, testing, and commissioning.</p></li><li><p>Ability to review MEP drawings, specifications, BOQs, calculations, and technical submissions.</p></li><li><p>Strong knowledge of BIM coordination and multidisciplinary clash resolution.</p></li><li><p>Excellent project planning, scheduling, cost control, and resource management skills.</p></li><li><p>Strong subcontractor, consultant, client, vendor, and authority coordination skills.</p></li><li><p>Good knowledge of UAE MEP standards, authority requirements, and construction practices.</p></li><li><p>Strong QA/QC and HSE knowledge.</p></li><li><p>Strong commercial awareness, including variations, claims, and contract administration.</p></li><li><p>Excellent leadership, negotiation, communication, and problem-solving skills.</p></li><li><p>Proficiency in MS Office, Primavera P6/MS Project, and relevant MEP/project management software.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in <strong>Mechanical Engineering, Electrical Engineering, MEP Engineering, or a related discipline</strong>.</p></li><li><p><strong>12–18 years of relevant experience</strong> in MEP construction and project management, preferably in large-scale building, infrastructure, commercial, residential, hospitality, industrial, or engineering projects.</p></li><li><p>Minimum <strong>5 years of experience in an MEP project management/managerial position</strong>.</p></li><li><p>Proven experience managing multidisciplinary MEP projects from design coordination through testing, commissioning, and handover.</p></li><li><p>Strong experience managing MEP subcontractors, consultants, vendors, and project teams.</p></li><li><p>UAE/GCC experience is highly preferred.</p></li><li><p>Experience with <strong>Dubai and Abu Dhabi authority approvals and requirements</strong> will be an advantage.</p></li><li><p>Professional engineering certification and/or PMP, PRINCE2, or equivalent qualification will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely delivery of MEP works within approved schedules.</p></li><li><p>Project cost control and budget adherence.</p></li><li><p>MEP installation quality and compliance.</p></li><li><p>Successful testing, commissioning, and integrated system performance.</p></li><li><p>HSE performance and safe execution.</p></li><li><p>Effective subcontractor and resource management.</p></li><li><p>Timely authority approvals and inspections.</p></li><li><p>Successful project completion and client handover.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>Lead group-wide financial reporting, including monthly management accounts and consolidated IFRS financial statements across all business segments.</p></li><li><p>Own the annual budgeting, business planning and rolling forecast process; provide variance analysis and performance insight to the CEO and Board.</p></li><li><p>Manage the statutory audit cycle and relationships with external auditors; ensure timely, clean audit sign-off for the holding company and subsidiaries.</p></li><li><p>Prepare Board and Audit Committee papers covering financial performance, risk, tax position and capital allocation.</p></li><li><p>Address sector-specific accounting matters: hotel operator / HMA reporting and USALI, lease accounting and investment property (IAS 40), revenue recognition on construction contracts (IFRS 15), inventory and trade finance, and fair value of investments (IFRS 9/13).</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualification: Qualified Chartered Accountant (CA / ACA / FCA / CPA or equivalent).</p></li><li><p>UAE Tax: Certificate in UAE Corporate Tax and UAE VAT law from a recognised body .</p></li><li><p>CT Filing: Proven hands-on experience having completed and filed UAE Corporate Tax returns for at least one full tax period, including computations, elections and disclosures.</p></li><li><p>Experience: 15+ years of post-qualification experience, with at least 5 years in a senior finance leadership role (FD, CFO, Group Financial Controller) in the UAE/GCC.</p></li><li><p>International Tax: Sound working knowledge of cross-border taxation, double tax treaties and transfer pricing principles (UAE TP rules and OECD Guidelines).</p></li><li><p>Transactions: Demonstrated experience supporting M&A transactions, investments and related tax structuring and due diligence.</p></li><li><p>Reporting: Strong command of IFRS and group consolidation for a multi-entity, multi-sector structure.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>Our client an overseas NGO who provide consultancy services to businesses wishing to develop business within the region have a vacancy for a Regional Director based in their Dubai Office.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Responsible for the Middle East operations with a remit to create and develop a strategy in line with the corporate vision.</li><li>Your key responsibilities will be to:</li><li>Provide in-market expertise to help companies expand their businesses in UAE, Qatar, Egypt, and other countries within MENA.</li><li>Navigate the local regulatory environment and develop opportunities across</li><li>different sectors.</li><li>Monitor the business environment and provide up-to-date market intelligence to</li><li>companies to help advance their businesses in the Middle East.</li><li>Establish, maintain, and cultivate strategic contacts and partnerships to generate leads and for business matching across sectors.</li><li>Identify and secure revenue through partnership, programs and relevant services</li><li>Provide advisory and market knowledge to support companies'</li><li>internationalization plans</li><li>Develop country market briefs providing insights into market trends, business</li><li>opportunities, key developments, and market-entry strategies to support senior</li><li>management, stakeholders, and companies.</li><li>Oversee and execute events, seminars, and in-market business missions to</li><li>achieve departmental objectives, generate qualified business leads, and</li><li>facilitate high-quality networking opportunities for participating companies.</li><li>management and development of your local team and office.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Minimum of 8-10 years of relevant work experience in international business development with NGOs/Trade commissions/Chambers of Commerce/business councils.</li><li>Good relations with an extensive local contact of private companies across</li><li>sectors, chambers, associations and government (bonus) in the region a must</li><li>Knowledge of industry landscape, business practices and ecosystem a must</li><li>Ability to handle cross-cultural differences and communicate effectively with</li><li>stakeholders</li><li>Preferably Arabic speaking</li><li>Strong business development, process management, and negotiation skills</li><li>Experience in program development and management will be advantageous</li><li>Mix of both govt/ chamber and private sector experience will be advantageous</li><li>Excellent leadership skills and a hands-on approach</li><li>Self-motivated, positive attitude, and a team leader.</li></ul></li> </ul> <br> <br><br> </div>

<ul><li>Oversee the preparation and accuracy of financial statements, ensuring compliance with accounting standards and regulations.</li><li>Manage month-end and year-end closing processes, ensuring timely and precise reporting of financial results.</li><li>Conduct regular audits of financial records to identify discrepancies and implement corrective actions as necessary.</li><li>Develop and maintain internal controls to safeguard company assets and ensure financial integrity.</li><li>Collaborate with cross-functional teams to analyze financial data and provide insights that support strategic business decisions.</li><li>Prepare and manage budgets, forecasts, and variance analyses to drive performance and accountability.</li><li>Supervise and mentor accounting staff, fostering a culture of continuous improvement and professional development.</li><li>Coordinate with external auditors during annual audits, ensuring all financial documents are prepared and available.</li><li>Stay updated on changes in accounting regulations and best practices to ensure compliance and optimize accounting processes.</li><li>Implement and oversee accounting software systems that enhance efficiency and accuracy in financial reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Finance/Accounting</p></li><li><p><strong>CA qualification (Qualified or Inter) is mandatory</strong></p></li><li><p><strong>8 to 15 years of experience</strong> in Finance & Accounts, post CA qualifications</p></li><li><p>Trading/Manufacturing experience preferred</p></li><li><p>Strong knowledge of accounting, budgeting & financial reporting</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : </strong><span><span><strong>Associate Director - Corporate Finance and Investment Banking</strong></span></span><br><strong>Location :</strong><span><span><strong>Dubai / Abu Dhabi</strong></span></span> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br>&nbsp;</p><br><p><span><span>This is a key role within the Corporate Finance and Investment Banking (CFIB) team focused on originating, structuring and executing corporate finance transactions with WBG and FI clients of the bank. The role holder will focus on delivering sharia compliant financing solutions to ADIB’s clients across its core markets and will have to work closely with coverage teams, other CFIB teams, as well as internal stakeholders (such as credit approvers) to support origination of financing transactions, development of strategic relationships and provide solutions in alignment with ADIB risk appetite and strategy.&nbsp;</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br>&nbsp;</p><br><ul><li><p><span><span>Evaluate, structure and execute deals in collaboration with the coverage and credit teams.&nbsp;</span></span></p><br></li><li><p><span><span>Assume full responsibility for deal origination, structuring of financing solutions and execution of deals.&nbsp;</span></span></p><br></li><li><p><span><span>Take ownership of, and adopt a proactive approach towards, financial modelling, due diligence, credit analysis, sharia structuring, preparation of pitch decks, transaction material (including investor presentations / syndication materials), negotiation of facility documentation and financial closure.</span></span></p><br></li><li><p><span><span>Supervise associates within CFIB and provide deal team leadership</span></span></p><br></li><li><p><span><span>Demonstrate the ability to integrate capabilities / expertise to manage deal dynamics and meet client requirements.&nbsp;</span></span></p><br></li><li><p><span><span>Conduct due diligence and perform in-depth credit analysis (incl. financial due diligence); Identify and address key risks during due diligence, transaction structuring, credit approval and documentation stages.</span></span></p><br></li><li><p><span><span>Lead idea generation especially application of sharia structuring to help secure lead roles for ADIB on financing transactions</span></span></p><br></li><li><p><span><span>Embed the “originate to distribute” model in the origination of structured finance or syndicated transactions.&nbsp;</span></span></p><br></li><li><p><span><span>Structure facilities that comply with approved risk appetite, credit policy, and return thresholds</span></span></p><br></li><li><p><span><span>Prepare and negotiate terms sheets, mandate letters, negotiate documentation for deals with client, lawyers and syndicate banks in close consultation with Shari'a</span></span></p><br></li><li><p><span><span>Prepare bank presentations and lead the syndication strategy in consultation with clients</span></span></p><br></li><li><p><span><span>Be able to work independently and execute all aspects of the deal lifecycle including the ability to engage with the Head of CFIB, Division Heads and Regional Heads within WBG and credit approvers.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Demonstrate sound understanding of market and business trends and material risk factors that impact credit quality and business / financial conditions; track and communicate relevant market and economic developments</span></span></p><br></li><li><p><span><span>Ensure regular communication with key stakeholders to position the structured and syndicated finance business and ensure emerging issues are addressed proactively</span></span></p><br></li><li><p><span><span>Support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong>Business</strong></span><span><strong>Momentum</strong></span></span></p><br><ul><li><p><span><span>Develop robust deals pipeline in line with overall financial objectives</span></span></p><br></li><li><p><span><span>Review and update the deals in pipeline reports on a regular basis to accelerate deal closure</span></span></p><br></li><li><p><span><span>Keep CFIB Head updated of major developments in relation to transactions under execution</span></span></p><br></li></ul><p><span><span><strong>R</strong></span></span><span><span><strong>isk, Audit</strong></span></span><span><span><strong>and Compliance</strong></span></span></p><br><ul><li><p><span><span>Review / ensure all audit files are maintained and achieve satisfactory audit reviews</span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Manage deal folders, support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong><u>KEY&nbsp;</u></strong></span></span><span><span><strong><u>PERFORMANCE&nbsp;</u></strong></span></span><span><span><strong><u>INDICATORS:</u></strong></span></span></p><br><ul><li><p><span><span>Ensure fee revenue is met or exceeded in line with the annual budget</span></span></p><br></li><li><p><span><span>Originate and convert new mandates plus develop robust pipeline of transactions</span></span></p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span><span>Effective communicator with the ability to present complex issues to a senior audience internally and externally</span></span><br></li><li><p><span><span>Ability to work under pressure, stay calm, manage conflicts and adjust quickly to changing priorities</span></span></p><br></li><li><p><span><span>The time sensitive nature of the deal life cycle and the highly competitive nature of the business requires the candidate to be able and willing to work longer hours beyond the official working hours in order to ensure client satisfaction.&nbsp;</span></span></p><br></li><li><p><span><span>Strong track record and demonstrated ability to manage end to end structuring and execution of deals through the lifecycle</span></span></p><br></li><li><p><span><span>Strong project management skills and ability to manage complex transactions with multiple internal and external parties</span></span></p><br></li><li><p><span><span>Sophisticated understanding of financing considerations experience in negotiation of facility documentation based on LMA standards.</span></span></p><br></li><li><p><span><span>Sound understanding of credit and market risk&nbsp;</span></span></p><br></li><li><p><span><span>Strong analytical and financial modeling capabilities</span></span></p><br></li><li><p><span><span>Highly motivated team player with the ability to manage deal teams</span></span></p><br></li><li><p><span><span>Excellent interpersonal and customer relationship skills</span></span></p><br></li><li><p><span><span>Strong suite of relationships within MENA Banks and Fls</span></span><br>&nbsp;</p><br><p><span><span><strong>Previous experience required (if any)</strong></span></span></p><br></li><li><span><span>At least 7-10 years of experience in&nbsp;corporate finance, M&amp;A, Advisory, private equity resulting in direct experience in areas such as financial modeling, capital raising, business valuations, credit ratings etc, preferably in the UAE and the GCC at a leading international, regional or UAE bank (or a combination thereof).&nbsp;</span></span></li><li><span><span>Outstanding academic record, including Masters or MBA or CFA or CA or equivalent from a reputed university</span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Director, Global Quality</span></span></span>&nbsp;<br> <span><span>(<span>19814</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p>The Director, Quality supports the definition and implementation of ultra-luxury service standards across all properties within Kerzner International's portfolio. This position ensures that all brands maintain their reputation as premier luxury hospitality destinations by supporting quality assurance initiatives, guest experience innovation, and brand consistency programs while collaborating with operational teams, marketing, and Kerzner Corporate to enhance service excellence and drive guest satisfaction.</p><br> <p>The role assists in establishing and maintaining Forbes Five-Star, LQA, and ultra-luxury service benchmarks while supporting guest personalization initiatives through technology, AI, and data insights to create tailored luxury experiences. The position works closely with property teams and corporate functions to ensure seamless integration of cultural authenticity, sustainability, and luxury personalization across all guest touchpoints throughout Kerzner's global portfolio including Atlantis, One&amp;Only, SIRO, and Rare Finds properties.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Support development and implementation of global brand and service standards ensuring consistency across all properties and brands</li> <li>Assist in establishing and maintaining Forbes Five-Star, LQA, and ultra-luxury service benchmarks through quality assurance programs</li> <li>Support mystery guest program coordination, internal audits, and brand compliance assessments across all brand properties</li> <li>Ensure seamless integration of cultural authenticity, sustainability, and luxury personalization in all guest touchpoints</li> <li>Assist in driving guest personalization initiatives leveraging technology, AI, and data insights to tailor luxury experiences</li> <li>Support development of VIP and UHNW guest programs ensuring world-class butler, concierge, and private hosting services</li> <li>Coordinate Signature Experiences ensuring curated, exclusive offerings tailored to each location and brand positioning</li> <li>Collaborate with marketing teams to integrate guest experience storytelling into brand messaging and positioning</li> <li>Work with HR and training teams to embed service culture across all properties through comprehensive programs</li> <li>Support training initiatives for Forbes Five-Star, LQA, and high-touch guest engagement standards</li> <li>Coordinate property-based performance improvement programs using guest feedback and satisfaction scores to drive excellence</li> <li>Assist in room operations, housekeeping, and VIP arrival experience development that align with ultra-luxury brand promises</li> <li>Support guest recognition program implementation ensuring tailored services based on past stays and preferences</li> <li>Coordinate innovation in digital concierge, smart room personalization, and pre-arrival guest engagement systems</li> <li>Support guest-facing F&amp;B experience programs ensuring luxury service execution in all dining outlets</li> <li>Assist in wellness experience development integrating spa, fitness, and longevity programs across applicable brands</li> <li>Monitor and analyze guest satisfaction data, online reviews, and customer insights for continuous improvement</li> <li>Support real-time feedback system implementation to proactively enhance guest experience and service delivery</li> <li>Assist in property benchmarking framework implementation ensuring alignment across multiple properties while allowing brand differentiation</li> <li>Support guest journey mapping methodologies to create seamless, emotionally engaging experiences</li> <li>Coordinate sustainability embedding into luxury guest experience from eco-conscious design to sustainable amenities</li> <li>Work closely with General Managers and property leadership teams to embed luxury service standards</li> <li>Support collaboration with Kerzner Corporate, Marketing, and Digital teams to enhance brand positioning</li> </ul> <p><strong>Skills, Experience &amp; Educational Requirements</strong></p><br> <ul> <li>8-10 years in luxury hospitality operations, brand management, or guest experience roles</li> <li>Proven experience in brand experience development, quality assurance, and service innovation within luxury hospitality</li> <li>Knowledge of Forbes Five-Star, LQA, and ultra-luxury guest experience standards and implementation</li> <li>Understanding of guest satisfaction metrics, personalization, and VIP client relationship management</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Key Responsibilities</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Manage the daily coordination of client insurance referrals between PvB RMs, WPs, ISs and insurance brokers, ensuring timely follow-up.</span><br><span>• &nbsp; &nbsp;Track and monitor the status of referrals, ensuring accurate documentation of all client-related information.</span><br><span>• &nbsp; &nbsp;Identify bottlenecks in referral workflows and coordinate with internal teams to resolve issues.</span><br><span>• &nbsp; &nbsp;Collaborate with internal teams across regions to ensure consistency and alignment of referral processes.</span></p><br><br> <p><strong><span>Business</span></strong><br><span>• &nbsp; &nbsp;Coordinate and schedule PvB RMs and CSMs training sessions to improve frontline knowledge of insurance referral processes and governance.</span><br><span>• &nbsp; &nbsp;Support client seminars by liaising with insurance brokers, IS and internal teams, ensuring seamless event delivery.</span><br><span>• &nbsp; &nbsp;Act as a contact point for PvB RMs &amp; CSMs, responding to queries related to insurance referrals and broker engagements.</span><br><span>• &nbsp; &nbsp;Gather feedback from PvB RMs and insurance brokers to continuously improve referral processes and client engagement strategies.</span></p><br><br> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Ensure referrals are processed in compliance with regulatory requirements and internal governance frameworks.&nbsp;</span><br><span>• &nbsp; &nbsp;Maintain and update referral logs, tracking the progress of referrals from initiation to policy inception and prepare operational reports.</span><br><span>• &nbsp; &nbsp;Identify areas for process improvement and suggest initiatives to enhance operational efficiency.</span><br><span>• &nbsp; &nbsp;Assist with complaint resolution by tracking issues and collaborating with stakeholders to provide timely solutions.</span><br><span>• &nbsp; &nbsp;Monitor operational risks and escalate issues related to policy processes, referral documentation, or compliance gaps.</span><br><span>• &nbsp; &nbsp;Stay updated on regulatory changes impacting insurance and coordinate with internal teams to align processes accordingly.&nbsp;</span><br><span>• &nbsp; &nbsp;Assist in preparing presentations and updates for senior management on insurance referral activities.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong><br>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;<br>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.<br>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Knowledge of financial markets and HNW insurance products</span><br><span>• &nbsp; &nbsp;People management and coaching skills</span><br><span>• &nbsp; &nbsp;Communication and presentation skills</span><br><span>• &nbsp; &nbsp;All business guidelines and compliance issues</span><br><span>• &nbsp; &nbsp;Capabilities in growing the business for a team</span><br><span>• &nbsp; &nbsp;Risk management capabilities</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;University Graduate</span><br><span>• &nbsp; &nbsp;Fluency in business English/speaking other languages will be an advantage.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>The Chief Financial Officer (Business Unit) will oversee the financial operations and strategies within the financial services industry. This permanent position is focused on driving financial performance and ensuring compliance with accounting standards.<br><br>Client Details<br><br>An organisation within the financial services industry based in the Middle East.<br><br>Description<br>Develop and implement financial strategies to achieve business objectives.Oversee budgeting, forecasting, and financial planning processes.Ensure compliance with accounting standards and regulatory requirements.Lead financial reporting and analysis to support decision-making.Manage relationships with stakeholders, including auditors and financial institutions.Identify and mitigate financial risks to safeguard the organisation's assets.Optimise financial processes and systems for improved efficiency.Provide strategic financial advice to senior leadership.<br><br><br>Profile<br><br>A successful Chief Financial Officer (Business Unit) should have:<br>A professional qualification in accounting or finance.Extensive experience in financial management within the financial services industry.Strong knowledge of regulatory compliance and accounting standards.Proven expertise in financial planning, analysis, and reporting.Experience in leading and developing finance teams.Excellent stakeholder management and communication skills.Strategic thinking and problem-solving abilities.<br><br><br>Job Offer<br>Monthly salary of AED 45,000 to AED 55,000.Additional benefits included.<br><br><br>This is a role to advance your career as a Chief Financial Officer (Business Unit) in the financial services industry. Apply to move forward in your professional journey.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Real estate CFO <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Overview: </strong></p><p>The Credit Controller manages collections and credit control for an assigned portfolio of corporate customer accounts, ensuring timely payments in line with agreed credit terms while maintaining strong, professional client relationships. This role serves as the key point of contact for resolving billing disputes and payment discrepancies, working closely with Sales and Traffic teams to reach amicable resolutions. The Credit Controller is also responsible for keeping customer accounts accurately reconciled in JDE, ensuring timely invoicing and statement submission, and actively reducing the company's Days Sales Outstanding through proactive account monitoring and follow-up.<br><br><strong>Key Responsibilities: </strong><br></p><ul><li><p>Build and maintain strong, professional relationships with key customers to support timely payments and resolve disputes amicably.• Act as a key contact for escalated customer account issues, ensuring timely payment while maintaining positive business relationships.</p></li><li><p>Investigate and resolve billing disputes or payment discrepancies with Customers, Traffic department and sales team.</p></li><li><p>Communicate effectively with customers regarding overdue invoices and payment arrangements where necessary.</p></li><li><p>Promote early dispute resolution mechanisms to avoid litigation.</p></li><li><p>Maintain accurate records of all customer interactions related to credit and collections.</p></li><li><p>Collect all debts due from assigned customers in time as per the agreed credit terms.</p></li><li><p>Ensure that the assigned customer accounts are maintained up to date, reconciled and tallied with customer’s ledger.</p></li><li><p>Ensure that invoices details of the payments received are collected from the customers and allocated correctly in JDE, so that a proper SOA of customers are available always.</p></li><li><p>Ensure timely submission of Invoices and statement of account to your corporate customers and maintain the proof of delivery.</p></li><li><p>Ensure that all invoices are generated and migrated to JDE correctly and in time. Conduct checks to ensure no items are left behind for invoicing.</p></li><li><p>Take all necessary steps to reduce DSO of the company by closely monitoring your customer accounts.</p></li><li><p>Ensure that the customers are contacted on a regular basis to follow up the collections and all the disputes and queries are resolved to the best interest of the company.</p></li><li><p>Report the details of defaulting customers to concerned Sales executive, Head of Corporate and Credit Controller on a regular basis and follow up the matter with customer.</p></li><li><p>Recommend for blocking of the customer accounts and pull back of vehicles to CC/HOC wherever needed.</p></li><li><p>Maintain a list of those customers for whom vehicle pull back advice is given to Sales Manager and follow up their action.</p></li><li><p>Provide accounts clearance for new lease orders and wherever a clearance cannot be given, refer the matter to Credit Controller.</p></li><li><p>Perform additional functions as directed or assumed on personal initiative</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills and Qualifications:</strong></p><ul><li><p>Master's degree in Finance, Accounting, Business, or related field.</p></li><li><p>Proven experience in credit control or a similar role.</p></li><li><p>Strong knowledge of credit management principles and practices.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Analytical mindset with attention to detail along with people management.</p></li><li><p>Proficient in the use of financial software and Microsoft Excel.</p></li><li><p>Familiarity with relevant laws and regulations governing credit control.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Chief Financial Officer (CFO)</b></p><p><b>Location:</b> Dubai-Based Company</p><p><b>Job Type:</b> Full-Time</p><p><b>Company Overview:</b></p><p>Berkeley Middle East is a leading education and professional training provider, offering globally recognized qualifications and career-focused programs. We are committed to delivering high-quality education solutions and supporting students in achieving international academic and professional success. As we continue to grow, we are looking for an experienced and strategic Chief Financial Officer (CFO) to lead our financial operations and support long-term business growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute financial strategies aligned with company objectives</li><li>Oversee budgeting, forecasting, and financial planning processes</li><li>Manage financial reporting, audits, and compliance requirements</li><li>Monitor cash flow, investments, and risk management strategies</li><li>Provide financial insights and recommendations to senior management</li><li>Ensure efficient financial systems and internal controls are in place</li><li>Lead and manage the finance team to ensure high performance</li><li>Support business expansion, partnerships, and strategic decision-making</li></ul><p><br></p><p><b>Preferred Experience:</b></p><ul><li>Bachelor’s or Master’s degree in Finance, Accounting, or related field</li><li>Professional qualification such as CA, ACCA, or CMA preferred</li><li>Minimum 8–12 years of experience in senior financial roles</li><li>Experience in education sector or international business is a plus</li><li>Prior experience working in remote or multinational environments</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills:</b></p><ul><li>Strong financial analysis and strategic planning abilities</li><li>In-depth knowledge of financial regulations and reporting standards</li><li>Excellent leadership and team management skills</li><li>Proficiency in accounting software and financial systems</li><li>Strong communication and decision-making skills</li><li>High level of integrity and attention to detail</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><p>The Chief Financial Officer (CFO) is responsible for the overall financial leadership, governance, and strategic direction of the Holding Company and its subsidiaries. The Group comprises trading companies, manufacturing operations, investment holdings, and private shareholder ventures across multiple industries.</p><p>The CFO serves as a strategic business partner to the Shareholders by ensuring sustainable profitability, protecting shareholder assets, optimizing capital allocation, strengthening financial controls, and supporting business expansion. The role oversees all finance functions including accounting, treasury, taxation, budgeting, business planning, reporting, compliance, risk management, investments, and corporate governance.</p><p>The CFO is expected to provide commercial insight beyond traditional finance, supporting acquisitions, new business opportunities, restructuring initiatives, and shareholder wealth management.</p><p>&nbsp;</p><p><b>Key Responsibilities</b></p><p><b>Strategic Financial Leadership</b></p><ul><li>Develop and execute the Group's financial strategy aligned with corporate objectives.</li><li>Advise the shareholders on financial planning, capital investments, acquisitions, divestments, and business expansion.</li><li>Lead long-term financial forecasting and strategic business planning.</li><li>Evaluate investment opportunities and recommend optimal financing structures.</li><li>Support mergers, acquisitions, joint ventures, and strategic partnerships.</li><li>Drive continuous improvement in profitability and return on investment across all business units.</li></ul><p>&nbsp;</p><p><b>Group Financial Management</b></p><ul><li>Oversee the financial performance of all subsidiaries and affiliated companies.</li><li>Consolidate financial statements across multiple legal entities.</li><li>Ensure timely and accurate monthly, quarterly, and annual financial reporting.</li><li>Monitor business performance through financial KPIs and management dashboards.</li><li>Analyze profitability by business segment, product line, and operating company.</li><li>Present financial performance to the Board with strategic recommendations.</li></ul><p>&nbsp;</p><p><b>Treasury &amp; Cash Flow Management</b></p><ul><li>Manage Group cash flow and liquidity to ensure optimal working capital.</li><li>Develop funding strategies for business growth and capital expenditures.</li><li>Oversee banking relationships, financing facilities, and debt management.</li><li>Optimize cash utilization across all companies within the Group.</li><li>Monitor foreign exchange exposure and financial risks.</li><li>Ensure adequate insurance coverage and financial protection measures.</li></ul><p>&nbsp;</p><p><b>Budgeting &amp; Financial Planning</b></p><ul><li>Lead the annual budgeting process for all subsidiaries.</li><li>Develop rolling forecasts and long-term financial models.</li><li>Review departmental budgets and monitor financial performance.</li><li>Identify cost-saving opportunities while supporting business growth.</li><li>Ensure capital expenditure is aligned with strategic priorities.</li></ul><p>&nbsp;</p><p><b>Manufacturing Finance</b></p><ul><li>Oversee financial management of manufacturing operations.</li><li>Monitor production costs, inventory valuation, standard costing, and gross margins.</li><li>Review product costing and pricing strategies.</li><li>Support operational improvements through financial analysis.</li><li>Monitor capital investments in machinery and production facilities.</li></ul><p>&nbsp;</p><p><b>Trading Business Finance</b></p><ul><li>Monitor trading profitability, inventory turnover, and working capital.</li><li>Evaluate supplier credit, customer credit exposure, and trade financing.</li><li>Support pricing decisions through commercial analysis.</li><li>Ensure financial controls over import/export operations and international trade.</li></ul><p>&nbsp;</p><p><b>Investment &amp; Shareholder Portfolio Management</b></p><ul><li>Oversee financial performance of shareholder investments.</li><li>Evaluate new investment opportunities.</li><li>Monitor returns on investment and portfolio performance.</li><li>Support private shareholder ventures with financial planning and reporting.</li><li>Coordinate with external financial advisors, banks, and investment managers.</li></ul><p>&nbsp;</p><p><b>Corporate Governance &amp; Compliance</b></p><ul><li>Ensure compliance with UAE financial regulations and international accounting standards.</li><li>Maintain strong internal controls and financial governance.</li><li>Oversee statutory audits and external audit relationships.</li><li>Ensure tax compliance, including Corporate Tax and VAT requirements.</li><li>Develop and implement financial policies across all Group companies.</li><li>Maintain compliance with banking covenants and regulatory obligations.</li></ul><p>&nbsp;</p><p><b>Risk Management</b></p><ul><li>Identify financial and operational risks across the Group.</li><li>Develop mitigation strategies to protect company assets.</li><li>Monitor credit risk, liquidity risk, foreign exchange exposure, and investment risks.</li><li>Ensure business continuity from a financial perspective.</li></ul><p>&nbsp;</p><p><b>Leadership &amp; People Management</b></p><ul><li>Lead and develop the Group Finance team across multiple entities.</li><li>Build high-performing finance and accounting functions.</li><li>Mentor Finance Managers and Controllers.</li><li>Promote accountability, ethical conduct, and continuous improvement.</li><li>Foster collaboration with operational departments to support business objectives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>&nbsp;</p><p><b>Qualifications</b></p><ul><li>Bachelor's Degree in Finance, Accounting, Economics, or related discipline.</li><li>MBA is highly desirable.</li><li>Professional qualification such as CPA, ACCA, CA, or CMA is required.</li></ul><p>&nbsp;</p><p><b>Experience</b></p><ul><li>Minimum 15 years of progressive finance leadership experience.</li><li>At least 8 years in a senior finance executive role (CFO, Finance Director, or Group Finance Director).</li><li>Experience within a diversified holding company is highly preferred.</li><li>Strong background in both manufacturing and trading businesses.</li><li>Experience managing multiple legal entities and consolidated financial reporting.</li><li>Proven experience working with shareholders, Boards, and executive leadership.</li><li>Experience in UAE Corporate Tax, VAT, and GCC financial regulations.</li><li>Exposure to investment management, mergers &amp; acquisitions, and corporate restructuring is highly desirable.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Black &amp; Grey HR </b>is partnering with a leading diversified oil &amp; gas services group with operations across the UAE, delivering integrated solutions to the energy sector. The Group is seeking an experienced <b>Group General Counsel</b> to provide strategic legal leadership, safeguard the organization's interests, and support business growth across multiple entities and jurisdictions.<br><br><b>Key Responsibilities:</b><br><br>- Serve as the principal legal advisor to the Board, Group CEO, and executive leadership.<br><br>- Lead the Group's legal strategy, governance, and corporate compliance framework.<br><br>- Oversee complex commercial contracts, service agreements, joint ventures, M&amp;A transactions, and strategic partnerships.<br><br>- Advise on corporate structuring, cross-border operations, and regulatory matters across multiple jurisdictions.<br><br>- Manage litigation, disputes, arbitration, and external legal counsel.<br><br>- Ensure compliance with applicable laws, corporate governance standards, and risk management practices.<br><br>- Support business expansion initiatives while balancing commercial objectives with legal and regulatory requirements.<br><br>- Build and lead a high-performing legal function, driving best practices and operational excellence.<br><br></span><br><span>Requirements- Bachelor's degree in Law (LLB); Master's degree (LLM) or equivalent legal qualification preferred.<br><br>- Proven experience as General Counsel or senior legal leader within an oil &amp; gas group.<br><br>- 15+ years of experience&nbsp;in corporate law, commercial contracting, M&amp;A, governance, compliance, dispute resolution, and cross-border legal matters.<br><br>- Demonstrated ability to influence executive stakeholders and provide commercially focused legal advice.<br><br>- Experience managing legal teams across multiple business units and jurisdictions.<br><br>- Excellent leadership, negotiation, communication, and stakeholder management skills.<br><br>- Fluency in English and Arabic is mandatory.<br><br></span><br><span>Benefits- Attractive compensation package.<br><br>Why Join?<br><br>- Executive leadership role with direct exposure to Board-level decision-making.<br><br>- Opportunity to shape the legal strategy of a large, diversified energy services organization.<br><br>- Dynamic, high-impact environment supporting regional growth and strategic transformation.<br><br></span><br> </div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Role Purpose The Director, Organizational Development & Succession Planning is responsible for leading the organization's workforce and organizational effectiveness agenda, ensuring the development of a high-performing, future-ready workforce. The role will drive organizational design, workforce planning, talent reviews, leadership development, succession planning, and performance management initiatives to support the organization's strategic objectives.<br>Key Responsibilities Organizational Development Develop and implement the organization's organizational development strategy and framework. Lead organizational design and restructuring initiatives to enhance effectiveness and efficiency. Conduct organizational assessments and recommend improvements to structures, roles, and capabilities. Drive culture, employee engagement, and change management initiatives. Succession Planning & Talent Management Design and implement enterprise-wide succession planning frameworks for critical and leadership roles. Lead talent review and calibration processes to identify high-potential employees. Develop talent pipelines to ensure leadership continuity and organizational resilience. Monitor succession readiness and talent risks across the organization. Leadership Development Design and oversee leadership development programs aligned with future business needs. Establish development pathways for high-potential employees and emerging leaders. Partner with business leaders to identify capability gaps and development priorities. Support coaching, mentoring, and career development initiatives. Workforce Planning & Performance Management Lead strategic workforce planning initiatives to ensure alignment between workforce capabilities and business requirements. Oversee performance management frameworks and drive a high-performance culture. Utilize workforce analytics and talent insights to support decision-making and succession readiness. Develop metrics and dashboards to measure organizational effectiveness and talent outcomes. Stakeholder Management Partner with senior leaders to align organizational development and succession strategies with business priorities. Act as a trusted advisor to executives on talent, organizational effectiveness, and leadership development matters. Collaborate with HR Centers of Excellence and business units to deliver integrated talent solutions.<br>Qualifications Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field. Master's degree preferred. Professional certifications in HR, Talent Management, Organizational Development, or Coaching are advantageous. Experience Minimum 12+ years of experience in Organizational Development, Talent Management, Succession Planning, or Human Resources. Proven experience developing and implementing organization-wide succession and leadership development programs. Experience within government, semi-government, or large complex organizations is preferred.<br><br>This position is exclusively open to UAE Nationals as part of the organization's commitment to supporting national talent development and Emiratization initiatives.