Cost Accounting Manager Jobs in UAE
4873 Jobs Found
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<p><strong>JOB SUMMARY / INTRODUCTION</strong><br>To execute risk-based compliance monitoring reviews which aim to assess whether controls are effective to ensure the Bank’s Group Compliance policies and regulatory requirements are being adhered to and escalate to the Bank’s senior management events of material non-compliance or insufficiently mitigated risks.</p><br><p><br><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li><p>Perform monitoring reviews within the Group, currently covering various AML/CTF/CPF and Sanctions processes/risks, e.g. alert closure generated from the transaction monitoring, payment and name screening systems, Suspicious Transaction Reporting, Trade Based Money Laundering.</p><br></li><li><p>Support in the development of the annual Compliance monitoring plan, monitoring schedules and associated working papers.</p><br></li><li><p>Consult with relevant stakeholders in the UAE and international locations to ensure that the coverage, scope and approach to delivering reviews are planned and targeted effectively.</p><br></li><li><p>Prepare Compliance Monitoring reports and track business unit remediation activity.</p><br></li><li><p>Identify issues/gaps and recommend and agree remedial actions to ensure compliance with FCC policies and procedures.</p><br></li><li><p>Contribute to the preparation of periodic MI to Compliance or other governance committees on status and results of the Compliance Monitoring status.</p><br></li><li><p>Contribute as a thought-leader to evaluating and refining FAB’s Compliance Monitoring and review methodologies, coordinating with local and global colleagues to determine and implement firm-wide and industry best practices.</p><br></li><li><p>Upload issues identified on Compliance Issue Management System (CIMS).<br>Generic.</p><br></li><li><p>Support VP & Head of Compliance Monitoring in drafting the annual Compliance Monitoring plan.</p><br></li><li><p>Support CA team members on any ad hoc tasks as applicable.</p><br></li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li><p>Bachelor’s Degree or Higher in Management, Banking or Finance, preferably with specialisation in compliance, corporate governance, risk management or internal audit.</p><br></li><li><p>Minimum of 3 years of experience in a reputed bank or auditing firm.</p><br></li><li><p>Minimum of 2 years’ experience in Compliance monitoring and testing activities or auditing.</p><br></li><li><p>Knowledgeable in AML/CTF/CPF and Sanctions.</p><br></li><li><p>Specialisation in compliance, corporate governance, risk management or internal audit.</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p>To execute the section’s operational activities ensuring risk is managed effectively and service is provided according to agreed SLAs with the Internal clientele. To provide service to our customers quickly without disruptions as per the agreed non-BAU and escalation matrices by mitigating risk & losses. Ensure timely submission of reports to MIS team for compiling. Authorize all manually matched items with difference in value dates and inform departments concerned. Submission of Dashboard reporting across iTRACs case books under the specific account groups and intelliMATCH accounts. Verify monthly Reconciliation reports and forward to line manager for review. Execute the archiving of reconciliation records and miscellaneous reports. Track the daily issues and operational risk through tick lists, accounts lists allotted to staff and traffic light reporting. Provide and control unapplied credits account, unpresented and unclaimed accounts. Ensure timely submission of reports. Review of Exception Management handling interface where cases are escalated via system defined rules and BAU (Business As Usual) periods defined and agreed with Internal clientele by applying factual and judgmental skills in decision making process of creating the case by specialized processors within Reconciliation Dept. Providing project management skills in automation process. Coordination with ITD for additions, modifications and deletions of system administrative tasks. Establish effective non-BAU reporting for all items escalated to high-level management by means of Management Information.</p><br><p><strong>Team Supervision</strong></p><br><ul><li><p>Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.</p><br></li><li><p>Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank. </p><br></li></ul><p>Policies, Systems, Processes & Procedures </p><br><ul><li><p>Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.</p><br></li><li><p>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br></li><li><p>Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank. </p><br></li></ul><p>Continuous Improvement</p><br><ul><li><p>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br></li></ul><p><strong>Reporting</strong></p><br><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</p><br><p><strong>Service</strong></p><br><ul><li><p>Always ensure self-adherence to relevant processes and recommend changes in the procedures & processes or systems onshore & offshore in line with development in the industry.</p><br></li><li><p>Assist in driving the implementation of robust tools/processes to identify/mitigate/assist on identifying operational risks within the internal control of operational units, in the form of conducting reviews, mini-Audits and follow-ups on open issues by ensuring NIL outstanding exceptions. Identify and report errors or missed TaT from onshore unit without direct oversight.</p><br></li><li><p>Assist internal and external clients in the development of Reconciliation services.</p><br></li><li><p>Highlight transactions with high levels of risk. Update Operations Risk with sufficient data on non-reconciling items from time to time with reference to monthly dashboards.</p><br></li><li><p>Application and use of extensive business insight to advice management on the formulation of business change strategies.</p><br></li><li><p>Escalate all risk related issues to AVP via traffic lights.</p><br></li></ul><p><strong>Risk</strong></p><br><ul><li><p>Ensure all items are escalated, whichever exceed the non-BAU tolerance levels as per the agreed escalation matrices and SLA’s.</p><br></li><li><p>Responsible to escalate high value amounts or long outstanding issues at correct levels of agreed escalation matrices.</p><br></li><li><p>Responsible to update management on long outstanding or legacy in order to inform stakeholders on risk levels.</p><br></li><li><p>Ensure all accounts on the Reconciliation system are in a balanced status.</p><br></li><li><p>Maintain all updated Account List and SLA’s. Manage controls on new procedures and control potential risks.</p><br></li><li><p>Work closely with subordinates to resolve outstanding items reported in dashboard reports.</p><br></li></ul><p><strong>Efficiency</strong></p><br><ul><li><p>Deliver tasks effectively with the consideration of time and business benefit.</p><br></li><li><p>Ensure reconciliation and operation controls are run effectively in line with business requirements on tolerance levels and their BAU periods defined by their escalation matrices.</p><br></li></ul><p>Highlight improvements if any or where required when reflected on KPI’s.</p><br><p><strong>QUALIFICATIONS & EXPERIENCE: </strong></p><br><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in Business Economics, Commerce and Finance or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><p>4-8 years’ relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Core Processing function. </p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<span>Why Join PMK PMKConsult is an award-winning project, commercial and design management consultancy with offices in the UAE, KSA and the UK, with a project footprint that exceeds 4.<br>5 million sqm and a project portfolio value exceeding USD $8 billion.<br> We’re proud of our strong company culture.<br> We actively build a positive and collaborative working environment by bringing in people who encourage and support their teammates, take full ownership, proactively solve problems and focus on results.<br> What You Will Be Doing You will be the client-facing lead on a portfolio of commercial office projects for blue chip clients.<br> The projects are often on a regional basis and may require international travel.<br> As the project lead, you will be solely responsible for all facets of the project from due diligence to handover including procurement and design management, client reporting, site observation and client relationship management.<br> Key Responsibilities Project Reporting Client stakeholder management Leading all project meetings Contract administration Requirements Experience & Background 8+ years in project management Experience within a consultancy environment, ideally in design, engineering, or construction sectors Commercial office fitout experience</span> </div>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced <strong>Front Office Manager</strong> to lead our Front Office operations and deliver exceptional guest experiences. The successful candidate will oversee the daily operations of the Front Office, ensure service excellence, maximize room revenue, lead and develop the team, and maintain the highest operational standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee the daily operations of the Front Office to ensure exceptional guest service and smooth hotel operations.</li><li>Monitor room inventory, room availability, room types, and rate categories to maximize occupancy, ADR, and revenue.</li><li>Ensure accurate room counts, guest profiles, registration records, and Front Office reports.</li><li>Provide personalized service and recognition to VIPs, repeat guests, and special arrivals.</li><li>Conduct regular inspections of the lobby, reception, cashier area, and VIP rooms to maintain presentation and cleanliness standards.</li><li>Coordinate closely with Housekeeping to ensure rooms are ready on arrival and guest requests are fulfilled.</li><li>Liaise with the Finance team to ensure compliance with credit policies and accurate guest billing.</li><li>Review operational reports, monitor Front Office procedures, and ensure compliance with company standards.</li><li>Lead, coach, train, and motivate the Front Office team to achieve operational and service excellence.</li><li>Ensure all team members complete mandatory training and maintain high standards of grooming, professionalism, and conduct.</li><li>Conduct daily briefings, effective shift handovers, and maintain strong communication with all hotel departments.</li><li>Monitor guest feedback, quality audit results, and implement initiatives to improve guest satisfaction.</li><li>Drive upselling and revenue-generating initiatives while ensuring Front Desk associates achieve room revenue targets.</li><li>Ensure all close-of-day procedures, reports, and non-guaranteed reservation releases are completed accurately and on time.</li><li>Maintain a high level of product knowledge of the hotel and local area and actively promote hotel facilities and services.</li><li>Handle guest concerns professionally and ensure service recovery is carried out effectively when required.</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel environment.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Excellent knowledge of Front Office operations and hotel PMS systems (Opera experience preferred).</li><li>Proven ability to deliver exceptional guest service while achieving operational and revenue objectives.</li><li>Ability to work in a fast-paced environment with flexibility to work shifts, weekends, and public holidays.</li></ul> </div>
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<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><p><strong>Summary of Daily Tasks & Responsibilities</strong></p><br><ul><li>Oversee end-to-end recruitment, from sourcing to onboarding, ensuring a positive candidate experience.</li><li>Support management and the leadership team with handling and resolving any issues related to recruitment.</li><li>Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.</li><li>Inform P&C management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and People & Culture programs, policies and guidelines.</li><li>Review and ensure accurate maintenance of all employee records and files (e.g., interview documents).</li><li>Oversee and monitor candidate identification and selection process, conduct out candidate interviews when required, establish and maintain contact with external recruitment sources or local organizations.</li><li>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.</li><li>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees</li><li>Ensure communication process between recruitment and People & Culture is seamless, develop and maintain the recruitment budget.</li><li>Manage the onboarding process to ensure a seamless experience for new joiners, including coordinating with housing and visa processing teams.</li><li>Proactively source candidates and always have a People Pool available.</li><li>Actively participating and recruiting from Evole women.</li><li>Keep track on all new joiners and their status at any given time, make sure the relationship is pleasant and clear from the start until the onboarding.</li><li>Other P&C tasks as and when requested by the P&C Manager and the Director of P&C.</li></ul><br>Qualifications<br><br><ul><li>Previous administration or People & Culture experience required, in Luxury hotels in dubai.</li><li>Computer literate in Microsoft Window applications required, knowledge of Oasys is a plus</li><li>University/College degree in a related discipline an asset</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities, with a flexible attitude</li><li>Strong work ethics and confidentiality</li><li>Highly responsible, trustworthy and reliable</li><li>Ability to work cohesively as part of a team, ability to display empathy at all times</li><li>Ability to focus attention on heartists needs, remaining calm and courteous at all times</li><li>Open-minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend</li></ul><br>Additional Information<br><br><p><em><strong>"Why work for Accor?</strong></em></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!</p><br> </div>
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<p>The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines.</p><br><br><br><p><b><u>Responsibilities: </u></b></p><br><br><ul><li>Support the analysis and submission of reports to various constituencies UAE Regulators based on requirements such as US GAAP, US Regulatory, and local statutory reporting IFRS</li><li>Preparation of Local Regulatory Reporting</li><li>Capital management including preparation of Internal Capital Adequacy Assessment Process</li><li>Preparation of Audited Financial Statements</li><li>Liaise with internal and external auditors</li><li>Automation of local regulatory reporting</li><li>Produce metrics to senior management highlighting key issues and remediation status and maintain and enhance related operational and analytical procedures</li><li>Assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period . </li><li>Perform analysis of financial results and conclude cause of variances such as accounting issues and economic events</li><li>Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects</li><li>Interpret policies, guidelines, and processes and resolve complex problems and transactions</li><li>Assist with the management of one or more processes, reports, procedures, or products</li><li>Has the ability to operate with a limited level of direct supervision.</li><li>Can exercise independence of judgement and autonomy.</li><li>Acts as subject matter expert to senior stakeholders and /or other team members.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for<br>the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><br><p><b><u>Qualifications:</u></b></p><br><br><ul><li>5+ years of related experience</li><li>Financial Services Industry and Project Management experience preferred</li><li>Proficient in Microsoft Office with an emphasis on MS Excel</li><li>Working knowledge of related industry practices and standards</li><li>Ability to work with multiple functions</li><li>Proven problem-solving skills</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li></ul><br><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree in Finance, Accounting or related field</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Regulatory Reporting<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b><p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they have a delightful experience with us, each and every time.<br>We are looking for an experienced customer-obsessed product leader to join us in the MENA Customer Experience Improvement org within Customer Service. You will be a part of the MENA team of product managers, program managers and business analysts who dig deep into customer friction, trace it back to its source, and drive upstream and downstream product and programmatic improvements to improve CX. You and your team will own the roadmap of MENA CX strategic initiatives while also responding to emerging issues that need immediate attention.<br>Key job responsibilities<br>The role requires someone who can use significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. You will spend your time analyzing customer friction data to identify the biggest opportunities and building compelling cases for improvements. This means diving deep into significantly complex problems where defects create friction across multiple parts of the customer journey. You will work across multiple organizations and leadership to influence and achieve consensus on priorities.<br>You will partner on product and technology solutions within and outside the Amazon Customer Service org to drive high impact innovation and improvements that can transform the service experience we offer to our customers.<br>You will create mechanisms that make defect elimination sustainable. This includes building dashboards and tools that show customer impact, designing processes that catch problems before they reach customers, and establishing metrics that keep everyone focused on goals. You will be regularly working at both tactical and strategic levels to deliver results.<br>This is the right role for you if:<br>You can handle significantly complex problems and efforts, with the ability to see both visible and not-yet-visible risks.<br>You excel at taking complex technical problems and explaining them clearly to drive consensus among stakeholders.<br>You can work strategically to determine where resources are best applied while actively working to remove bottlenecks.<br>You create scalable mechanisms and best practices while effectively influencing and force multiplying across organizations.<br>You have deep customer obsession and can translate that into measurable improvements in customer experience.<br>A day in the life<br>Lead customer experience workstreams by proactively identifying and eliminating sources of friction.<br>Create scalable mechanisms to work across cross-functional teams and drive organizational change.<br>Establish data-driven approaches to detect issues, surface customer pain points and drive upstream action across organizations.<br>Understand how AI is reshaping CX product architectures, product development and customer workflows; apply AI to enable faster learning cycles, accelerate development, make better decisions and unlock new forms of innovation<br>Influence strategic direction, customer adoption decisions, engineering and business approach (internally and externally if applicable), vendors, partners, and organization priorities.<br>Influence senior leaders to prioritize and address systemic customer experience issues through high-quality analytics and communication.<br>Advocate for customers in product, design, and operational decisions across organizations.<br>Deliver measurable outcomes aligned with organizational goals.<br>Write and present clear narratives to drive alignment and decision-making.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Bachelor's degree or equivalent<br>- Experience owning/driving roadmap strategy and definition<br>- Experience with end to end product delivery<br>- Experience with feature delivery and tradeoffs of a product<br>- Experience as a product manager or owner<br>- Experience owning technology products<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p></p><br><p>Are you an ambitious account management professional looking to break into the fast-paced world of cutting-edge AdTech—with strong earning potential tied directly to your performance?</p><br><p>We are partnering with a global, industry-defining adtech pioneer that is revolutionizing mobile, in-app advertising through advanced AI and audio technology. By blending non-intrusive user experiences with game-changing publisher monetization, they are redefining how brands connect with audiences worldwide.</p><br><p>To support their continuous global expansion, they are seeking a high-energy <b>Reseller Account Manager </b>based in Abu Dhabi to own, nurture, and grow their international reseller and partner network.</p><br><p></p><br><p><b>Discover the Role</b></p><br><p>This is a high-visibility, relationship-led position focused on driving incremental revenue across an established portfolio of international partners. You will act as the primary catalyst for partner success—ensuring global resellers are fully equipped, motivated, and aligned with the platform's vision, while unlocking lucrative bonus opportunities as your accounts grow.</p><br><p><b><br>Discover the Responsibilities:</b></p><br><ul><li><p><b>Portfolio Growth:</b>Manage, retain, and expand revenue across an assigned portfolio of global reseller and partner accounts.</p><br></li><li><p><b>Relationship Management:</b>Build deep, trust-based relationships through regular face-to-face meetings, client entertainment, and consistent communication.</p><br></li><li><p><b>Partner Enablement:</b>Deliver high-impact product updates, training sessions, and presentations to partner teams.</p><br></li><li><p><b>Industry Representation:</b>Host sessions and represent the business at key regional and international AdTech events and conferences.</p><br></li><li><p><b>Cross-Functional Support:</b>Collaborate closely with internal sales, product, and marketing teams to remove friction and support partner growth.</p><br></li><li><p><b>Performance Tracking:</b>Maintain accurate pipeline tracking, account forecasting, and activity logging within CRM systems.</p><br></li><li><p><b>Meeting Targets:</b>Maintain a proactive rhythm, leading a minimum of 8 virtual or in-person partner meetings per week.</p><br></li></ul><p>We are looking for a proactive, relationship-focused professional who thrives in dynamic environments, enjoys public speaking, and understands the power of face-to-face connection.</p><br><p><b><br>Discover the Requirements</b></p><br><ul><li><p><b>Experience:</b>1–3 years in account management, client services, or partner management (preferably within media, digital advertising, or agency environments).</p><br></li><li><p><b>Languages:Bilingual fluency in English and Arabic is mandatory.</b>Additional languages are a plus.</p><br></li><li><p><b>Location & Relocation:</b>Must be based in the UAE and willing to relocate to Abu Dhabi (obtaining a valid Abu Dhabi tenancy contract is required).</p><br></li><li><p><b>International Mobility:</b>Willing and eligible to travel internationally on a quarterly basis (EU, UK, US, LATAM, MENA) with valid passport/visa eligibility.</p><br></li><li><p><b>Tech Proficiency:</b>Hands-on experience using modern CRM platforms (e.g., Salesforce, HubSpot).</p><br></li><li><p><b>Skillset:</b>Exceptional communication, presentation, and multi-tasking abilities.</p><br></li></ul><p><b>Discover the Desired</b></p><br><ul><li><p>Prior exposure to programmatic, adtech, mobile media, or partner/reseller sales models.</p><br></li><li><p>Existing networks within media agencies or global ad networks.</p><br></li><li><p>Competitive monthly base salary of up to <b>AED 18,000</b>.</p><br></li><li><p><b>Lucrative Commission Structure </b>rewarding account growth and revenue performance.</p><br></li><li><p>Opportunity to travel the world quarterly (UK, Europe, US, LATAM, MENA).</p><br></li><li><p>A vibrant, collaborative company culture driven by tech innovation and excellence.</p><br></li><li><p>Rapid career progression in a high-growth sector.</p><br></li></ul><p>If you are a high-performing relationship builder ready to take your AdTech career and earning potential to the global stage, submit your CV today.</p><br><br>
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<p></p><br><p>Are you a high-performing Cloud BD professional with a track record of winning and scaling strategic enterprise accounts in the GCC?</p><br><p>We are partnering with one of the world’s top hyperscale public cloud providers—the digital infrastructure powerhouse behind a global tech conglomerate—as they aggressively expand their presence across the Middle East. Renowned for pushing the boundaries of AI, data intelligence, and scalable cloud architecture, they are investing heavily to accelerate digital transformation for top-tier enterprises and government entities across the region.</p><br><p>To drive this next phase of hyper-growth, they are expanding their Dubai-based commercial team and seeking results-driven <b>Business Development Managers </b>to own strategic enterprise relationships.<i>For exceptional, senior-level candidates, there is a clear fast-track opportunity to step into a </i><i><b>Team Lead </b></i><i>role managing direct reports.</i></p><br><p><b><br>Discover the Role</b></p><br><p>This is a high-visibility, executive-level business development role focused on opening doors, navigating complex enterprise sales cycles, and driving multi-year cloud adoption. Operating from their Dubai office with flexibility for client travel across the GCC, you will partner directly with C-suite executives to guide their cloud migration and AI transformation journeys.</p><br><p><b><br>Discover the Responsibilities</b></p><br><ul><li><p><b>Strategic Account Acquisition:</b>Prospect, engage, and close net-new enterprise and B2B/B2G accounts across the UAE and broader GCC region.</p><br></li><li><p><b>Full-Funnel Sales & Growth:</b>Drive end-to-end sales cycles for complex IaaS, PaaS, Data, and AI solutions, while expanding consumption through strategic upsell and cross-sell initiatives.</p><br></li><li><p><b>C-Suite Engagement:</b>Build strong, consultative relationships with CIOs, CTOs, and digital transformation leaders to align cloud strategy with business outcomes.</p><br></li><li><p><b>Modern Cloud Migration:</b>Pitch and consult on complex cloud migration, hybrid cloud strategies, and cutting-edge enterprise AI adoption.</p><br></li><li><p><b>Pipeline Management:</b>Deliver accurate revenue forecasts, maintain a robust deal pipeline, and execute commercial negotiations for long-term strategic contracts.</p><br></li></ul><p>We are seeking a sharp, commercially driven cloud sales specialist with proven experience selling direct public cloud solutions into the GCC enterprise market.</p><br><p><b>Discover the Requirements</b></p><br><ul><li><p><b>Cloud Expertise:</b>2 to 8+ years of direct public cloud sales experience (IaaS, PaaS, Data & AI solutions).</p><br></li><li><p><b>Target Background:</b>Strong preference for candidates bringing direct sales experience from Tier-1 global hyperscalers (AWS, Azure, GCP) or leading cloud service providers/partners.</p><br></li><li><p><b>Regional Presence & Track Record:</b>Currently based in the GCC with a strong, proven track record of winning large enterprise B2B or B2G deals across the region.</p><br></li><li><p><b>Languages & Mobility:</b>Fluent in English; willing and able to travel across the GCC region for client meetings.</p><br></li><li><p><b>Commercial Acumen:</b>Exceptional consultative selling, C-level stakeholder management, and complex negotiation skills.</p><br></li></ul><p><b>Discover the Desired</b></p><br><ul><li><p>Hands-on experience or industry background within artificial intelligence (AI) and modern machine learning solutions.</p><br></li><li><p>Prior experience leading small teams or an ambition to step into a sales leadership/team lead capacity.</p><br></li></ul><p><b><br>Discover the Benefits</b></p><br><ul><li><p><b>Highly Competitive Base Salary</b>(Open budget aligned with your seniority and background).</p><br></li><li><p><b>Significant Performance Bonus:</b>Target 5-month annual bonus structure.</p><br></li><li><p><b>High-Impact Career Growth:</b>Direct exposure to regional leadership with room to step into a Team Lead role managing direct reports.</p><br></li><li><p><b>Vibrant Work Culture:</b>Modern office located in Media City featuring an energetic, high-growth, non-corporate team environment.</p><br></li></ul><p>Apply Now, if you are ready to play a leading role in scaling one of the world's premier cloud and AI platforms across the Middle East, submit your CV today for a confidential discussion.</p><br><br>
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Job Purpose<p>At dnata, we're committed to strengthening how technology gets delivered across our global operations, spanning Airport Operations, Cargo, Catering, Ground Handling, and Travel Services in nearly 30 countries. As part of Emirates Group, dnata combines the scale and governance of a global aviation services business with the pace and adaptability that modern delivery demands. We're looking for someone who can operate comfortably across both worlds: agile team-level delivery and structured, plan-driven programme management.</p><br><br><p>Join our Delivery team as an <strong>Agile Delivery Manager</strong> on a mission to bring technology solutions to life that improve operational performance, safety, and customer experience across dnata's diverse and multi-country business. We value delivery professionals who can flex their approach, agile where speed and iteration matter, traditional project discipline where scope, cost, and cross-entity coordination demand it.</p><br><br><br><p>The <strong>Agile Delivery Manager </strong>is responsible for planning, leading, and coordinating delivery teams, whether organised as scrum teams, hybrid squads, or structured project teams, to achieve high performance and quality outcomes across dnata's technology initiatives. Given dnata's decentralised operating model (Country/Local IT teams, Regional coordination, and Head Office strategy through Emirates Group IT), this role requires managing several concurrent, high-visibility initiatives that span multiple business units, countries, and governance layers, using whichever delivery method, agile, waterfall, or hybrid best fits the initiative.</p><br><br><p><strong>In this role you will:</strong></p><br><br><ul><li><span>Facilitate key delivery ceremonies (sprint/PI planning, reviews, retrospectives) alongside traditional project governance forums (steering committees, milestone reviews, stage gates), selecting the right cadence for each initiative and business unit.</span></li></ul><ul><li><span>Act as a champion for blending agile and traditional project management principles, drawing on both PMI and agile (e.g. PMI-ACP) practices, to apply the right proportion of structure and flexibility based on initiative size, complexity, and stakeholder needs across dnata's multi-country footprint.</span></li><li><span>Build a trusting, safe delivery environment where issues surface early and are resolved constructively, using servant leadership for agile teams and clear, accountable direction for structured project work.</span></li><li><span>Lead integrated delivery planning, working with country, regional, and Head Office stakeholders to decompose strategic roadmaps into actionable programme and project backlogs/plans, ready for execution at team level.</span></li><li><span>Own the full project lifecycle where applicable: scope, schedule, budget, risk, and dependency management, in addition to maintaining agile Definition of Done standards and sustainable team pace.</span></li><li><span>Maintain delivery tooling appropriate to the method in use (e.g. JIRA, ScrumDesk, MS Project, or equivalent), ensuring consistent tracking and reporting regardless of methodology.</span></li><li><span>Support team development by removing roadblocks, holding teams accountable to commitments, mentoring team members, and improving cross-functional throughput. Attend stand-ups, scrum-of-scrums, and project status forums as needed, escalating risks and external dependencies to the right stakeholders.</span></li><li><span>Partner with Product and IT Service Management to manage business expectations, transparency, and service performance across both product backlogs and traditional project schedules.</span></li><li><span>Define, govern, and continuously improve delivery processes, implementing the right blend of agile metrics (velocity, defect trends) and traditional project controls (cost/schedule variance, milestone adherence) to give business stakeholders and dnata leadership clear visibility.</span></li><li><span>Support cost estimation, sizing, and total cost of ownership for both near-term and future initiatives, managing actuals against budget and contributing to accurate annual forecasting.</span></li><li><span>Work with the Product and Procurement teams to support RFx phases and align procurement timing with each initiative's delivery approach and lifecycle.</span></li></ul>Qualification<p><strong>Qualifications:</strong></p><br><br><p><strong>To be considered for the role, you must meet the below requirements:</strong></p><br><br><p>•Degree in Computer Science or equivalent</p><br><br><p>•Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation.</p><br><br><p>•10+ years’ experience in agile delivery and project management within the context of a large technology change programmes.</p><br><br><br><p><strong>Knowledge/skills:</strong></p><br><br><p>•Certified SAFe and PMI ACP (additional certifications such as PMI, Prince 2, CSM desirable) with 5+ Years of practical application of the Scrum Management discipline.</p><br><br><p>•Well-versed in the use of tools of software delivery e.g. ServiceNow, Planview, MS Project, JIRA, Confluence etc.</p><br><br><p>•Good architectural knowledge of large scale systems.</p><br><br><p>•Ability to effectively communicate specialist information in an understandable format to all stakeholders.</p><br><br><p>•Excellent communication skills, focusing on core scrum values of openness, honesty and respect.</p><br><br><p>•Hands-on leader with strong people skills.</p><br><br><br><p>Leadership Role: <strong>Yes</strong></p><br><br>Salary & benefits<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
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Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</span></p><br><br><p><span>As <strong>Manager Data & Analytics</strong>, you will lead the data, analytics, AI and innovation agenda by defining and delivering capabilities that enable data-driven decision-making, operational excellence, and business growth. Partner with business and corporate stakeholders to develop strategic roadmaps, drive innovation, and ensure the delivery of trusted insights, advanced analytics and user-centric technology solutions that create measurable business value. The role is based full-time in our Dubai office.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li>Define and lead the Data, Analytics, AI and Innovation roadmap, partnering with Enterprise Data & Analytics and IT to deliver robust data platforms, tools and reporting, automated pipelines, effective data governance, and Master Data Management.</li><li>Partner with business leadership to identify strategic data analytics and AI priorities, generating actionable insights, shaping the future analytics agenda, and driving adoption through effective communication and stakeholder engagement.</li><li>Lead the Business Intelligence function, delivering dashboards, reports and visualisation solutions that enable data-driven decision-making while continuously evaluating emerging technologies to enhance analytics capabilities.</li><li>Monitor and optimise the performance of data and analytics initiatives, establishing KPIs, measuring value realisation, and enabling self-service analytics capabilities across the organisation.</li><li>Direct industry, market, and competitive intelligence research, evaluating data sources, studies and benchmarks to strengthen decision support, maintain competitiveness and support business growth.</li><li>Develop and implement enterprise analytics and AI governance and value frameworks, translating information and analytics programmes into measurable portfolios with clear reporting, engagement, ROI, and business value metrics.</li><li>Lead the Operations Research and Advanced Analytics capability, overseeing the development of predictive models, machine learning and AI solutions, simulations, and optimisation tools that improve business performance, drive innovation, and foster a culture of continuous improvement.</li></ul>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements:</span></strong></p><br><br><ul><li>Bachelor's degree or Honours in relevant discipline.</li><li>Minimum 10+ years in a relevant industry sector, with significant tenure in a managerial role.</li><li>Experience in Business Analysis, Business Partnership, Business Performance Management, and generating business insight.</li><li>Proven experience leading a BI team and driving advanced analytical approaches including Operations Research. </li><li>Knowledge and experience of cutting-edge technology relevant to the industry. </li><li>Sound knowledge of economic macro and micro theories, accounting, statistics and research methodologies.</li></ul><br><p><span><strong>You will have an edge, if you have:</strong></span></p><br><br><ul><li>Experience working within airlines, aviation or related industry sectors.</li><li>Practical knowledge of AI technologies and experience identifying and implementing AI solutions to address business and operational needs.</li><li>Experience in business analysis within an operational or commercial function.</li><li>Proven expertise in creating Centre of Excellence and driving strategy & best practices within Data Analytics and Technology Innovation.</li><li>Proven stakeholder engagement and influencing skills.</li></ul><p><span>At dnata, part of Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br><br><p><span><strong>Recruitment Process and Timeline</strong></span></p><br><br><p><span>dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.</span></p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</span></p><br><br><br> </div>
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<p>We operate more than 25 food brands across MENA from quick service casual dining concepts through to fine dining. Regardless of a brandâs culinary focus each of our restaurants share a passion for great food and even greater customer service.</p><br>
<p>It is this commitment that brings our customers back time and time again.</p><br>
<p>In this role you will assist the Restaurant Manager in leading multi-cultural teams to deliver of a high quality dining experience. We are looking for enthusiastic candidates with supervisory experience who keep the customer at the heart of all they do.</p><br>
<p>With our Food Division growing year-on-year a role with us offers career development on an international scale as well as the exposure to well-known brand names in addition to our own brand concepts.</p><br>
<p>If you love hospitality and want to grow within a diverse business then apply now to take the first steps.</p><br> </div>
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<p><strong>Organization Unit Purpose </strong></p><br><p> Transaction Banking (TB) provides a diverse range of products and services to customers of C&IB. The customers in these market segments are demanding and expect a significant level of expertise from the business.</p><br><p>The TB Product Unit has been setup to strategically drive Cash and Trade business to achieve bank’s goals while delivering on customers’ requirements. The unit will drive global Cash and Trade strategy for the Emirates NBD Group. The main responsibilities of the unit would be portfolio analysis for all products under the Transaction banking vertical. Drive cross sell of TB products to C&IB customers through TB Sales team and WB RM teams. Knowledge/ Domain expertise will be with the team members. The unit will own identifying and mitigating risks in new and existing products. Develop and run product programs which are aligned with the Emirates NBD strategy. Design products and services in line with the customers’ needs and market developments. Identify product gaps for further development on existing and new products. Drive product profitability and usage across C&IB customers. Own the pricing policy and discounts/ waiver policy for Transaction banking products. Own and direct the entire C&IB channels strategy for Emirates NBD and its branches. The unit members will also take ownership of marketing material, collateral, industry events & awards</p><br><p><strong>Job Purpose </strong></p><br><p> The job holder will help develop, drive and implement strategy for the structured trade product/s under the Trade Finance domain, encompassing both physical and electronic. This will include providing structured trade solutions by leveraging existing products on documentary trade & open account. Working on thru-SPV / TradeCO structures. This will include setting up of Bank controlled / Orpha SPV’s, client engagement to structure bespoke deals, preliminary drafting of the legal agreements, working with internal and external legal counsels, engagement with Solutioning, Coverage and Credit for deal presentation, approvals and execution. Setting up Middle Office and Agency functions for monitoring of SPV, transactional CP’s&CS’s. </p><br><p>The candidate will have a specific task of setting – up structure trade finance solutions with 3rd party commodity hedge wraps. This includes putting up strategy paper to management committees, developing a concept paper of mis-matches in commodity trade, managing product approvals from all stakeholders, setting – up partnerships with 3rd party hedge administrators, setting up ancillary products for supporting margin money calls. </p><br><p>The purpose of the Product manager – Trade Finance is to own the full end to end process, of products falling in Structured Trade domain. Job holder will be a recognized trade subject matter expert. The job holder will also be responsible for ensuring development of new product programs and keep the existing programs fully updated for structured trade proposition. He/ She will be responsible for driving Sales team to achieve targeted revenue for a product/ service. He/ She will be responsible for award participation in the product categories assigned to him/ her.</p><br><p><strong>Job Content </strong></p><br><p>1. Product Revenue</p><br><ul><li>Monitor product performance: Revenue, Volume, and margin against current - year budget and future year forecasts for global cash management.</li><li>Develop Tactical and strategic business plans for commercialization</li></ul><p>2. New Products</p><br><ul><li>To work with Senior Product Manager to Conduct baseline industry, competitive and product research and develop clear business cases for new methods and new product, channels and enhancements.</li><li>Undertake marketing activities for new product launches and enhancements. </li></ul><p>3. Product programs</p><br><ul><li>To work with Senior Product Manager to develop business requirements to build systems and procedures to support product development and ongoing product enhancements.</li><li>Oversee internal and external product development activities.</li></ul><p>4. Marketing</p><br><ul><li>Analyze competitive situations and develop benchmarking prices and product distribution recommendations.</li><li>Serve as product expert and engage in sales support role with sales and RM teams.</li></ul><p>5. Risk Mitigation </p><br><ul><li>Provide training session on new product development and enhancements for internal stakeholders. </li><li>Ownership of Credit Standard for the specific products</li></ul><p>6. Product Pricing Strategy </p><br><ul><li>Negotiate with corporate clients on pricing and product agreements.</li><li>Help negotiate marketing agreements, pricing, with various third-party vendors.</li></ul><p><strong>Education </strong></p><br><p> Bachelor’s Degree, Legal Experience</p><br><p><strong>Experiences </strong></p><br><p> 10+ years of banking industry experience with Trade experience for the last 8 years. Should have a good understanding of Trade Operations</p><br><p><strong>Knowledge & Skills </strong></p><br><p> ICC Rules such as UCP 600, URDG, ISP, ISDGP, ISBP, URR and ability to develop product strategy/ ies and experience of handling structured trade products</p><br><p><strong>Behavioral Competencies </strong></p><br><p> Work closely with Sales team.</p><br><p>#LI-KS1</p><br><br> </div>
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<p><b>Overview of the role:</b></p><p>BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.</p><p> </p><p>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility</p><p> </p><p>We are looking for an experienced Aftersales Key Account Manager to join our Corporate Fleet team in Dubai. This role is responsible for managing strategic fleet accounts across government, taxi, limousine, rental, leasing, and corporate sectors, ensuring exceptional aftersales support for BYD's EV, PHEV, and REEV vehicle portfolio. The successful candidate will drive customer retention, enhance service contract penetration, minimise vehicle downtime, and strengthen long-term customer relationships.</p><p> </p><p><b>What you will do:</b></p><ul><li>Act as the primary aftersales point of contact for key fleet customers across the UAE.</li><li>Monitor service delivery performance and support service centres in resolving complex fleet customer issues.</li><li>Coordinate breakdown, repair, recall, and vehicle-off-road (VOR) cases to ensure rapid return-to-service.</li><li>Liaise between fleet customers and bodyshop teams to ensure seamless accident repair support.</li><li>Promote service contracts, service packages, and aftersales solutions to increase customer retention and revenue.</li><li>Coordinate EV, PHEV, and REEV training programmes for customer representatives, technicians, and operational teams.</li><li>Build proactive relationships with fleet stakeholders, identifying opportunities to improve customer satisfaction and operational efficiency.</li><li>Support the B2B Aftersales Manager in developing tailored maintenance solutions for major fleet operators.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><ul><li>Strong fleet account management and stakeholder engagement skills.</li><li>Solid understanding of automotive aftersales operations and customer service excellence.</li><li>Ability to manage multiple customer issues simultaneously while maintaining high service standards.</li><li>Strong communication, influencing, and relationship management capabilities.</li><li>Commercial awareness with the ability to identify revenue growth opportunities.</li><li>Understanding of EV, PHEV, and REEV technologies and their aftersales requirements.</li><li>Strong analytical and problem-solving skills.</li></ul><p> </p><p><b>About the team:</b></p><p>The Corporate Fleet team sits within Al-Futtaim Electric Vehicle Company (AFEVC) and is one of the largest passenger fleet operations within Al-Futtaim Automotive. The team supports a growing portfolio of government, taxi, limousine, corporate, leasing, and rental customers, playing a critical role in driving customer satisfaction and fleet retention across the UAE.</p><p> </p><p><b>What equips you for the role:</b></p><ul><li>Bachelor's degree, Diploma, or equivalent qualification in Business, Automotive, or a related field.</li><li>Minimum 5 years of experience in automotive aftersales, fleet account management, or a customer-facing automotive role.</li><li>Experience working with fleet operators, government entities, leasing companies, rental businesses, or taxi operators.</li><li>Knowledge of automotive service operations and technical vehicle maintenance processes.</li><li>Proficiency in Microsoft Office applications.</li><li>Valid UAE driving licence preferred.</li><li>Previous exposure to electric vehicles or new energy vehicles is highly desirable.</li></ul><p><br></p></div>
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<p><b>Overview of the role</b></p><p>We are currently looking for a Senior Marketing Manager – Automall to lead the marketing strategy, demand generation agenda and customer acquisition engine for Automall in the UAE. The role will be responsible for strengthening the Automall brand, driving qualified leads, improving digital conversion and supporting the next phase of channel-led growth across used-car retail, partnerships, referrals, export opportunities and customer lifecycle engagement.</p><p>This is a senior commercial marketing role requiring strong ownership of performance marketing, campaign planning, CRM-led engagement, agency management, stakeholder influence and data-led optimization. The successful candidate will work closely with Sales, Buying, Pricing, Digital, CRM, Finance, Operations and external partners to translate business priorities into measurable marketing outcomes.</p><p> </p><p><b>What you will do</b></p><p>• Define and lead the annual Automall marketing strategy, campaign calendar and channel plan aligned to sales priorities, stock movement, customer acquisition targets and new business growth channels.</p><p>• Own performance marketing across paid search, paid social, marketplaces, display, retargeting and other digital acquisition channels to generate quality leads and improve conversion efficiency.</p><p>• Strengthening Automall’s customer proposition as a trusted used-car business through brand campaigns, content, creative messaging, offer communication and customer engagement initiatives.</p><p>• Develop marketing support for new growth channels including non-GCC sales, Japanese imports, export-led customer acquisition, driving school partnerships, Blue referral programmes, Orient Insurance opportunities and affinity or corporate channels.</p><p>• Work with CRM and Digital teams to build lifecycle communication journeys that improve nurturing, enquiry follow-up, referral conversion, repeat engagement and post-purchase customer engagement.</p><p>• Partner with Sales, Operations and agencies to ensure campaigns are executable, offers are clear, leads are routed effectively and showroom or digital teams are aligned on campaign mechanics.</p><p>• Manage marketing analytics, budget tracking, campaign reporting and agency deliverables, ensuring marketing spending is linked to measurable traffic, leads, conversion, sales and margin contribution.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Strong experience in marketing strategy, annual planning and campaign management across digital, social, search, CRM, marketplace and offline channels.</p><p>• Proven performance marketing capability with hands-on understanding of lead generation, funnel optimization, media ROI, cost per lead and cost per acquisition.</p><p>• Strong understanding of customer acquisition, CRM journeys, customer segmentation, lifecycle marketing and digital conversion.</p><p>• Ability to manage agencies, media budgets, creative development, campaign calendars and performance reporting.</p><p> </p><p><b>About the team</b></p><p>Automall is part of Al-Futtaim Automotive and operates within a dynamic used-car retail environment. The business is evolving from a core used-car retail and trade model into a broader used-car ecosystem, with growth opportunities across digital channels, export, non-GCC specification sales, referral programmes, insurance-linked customer acquisition and strategic partnerships.</p><p>The role will work in a matrix environment across Automall Sales, Buying, Pricing, Operations, Digital, CRM, Finance, Legal, Blue, Orient Insurance, external agencies and partnership stakeholders. The team is commercially focused, fast-paced and highly collaborative, with a strong emphasis on measurable marketing outcomes and customer acquisition.</p><p> </p><p><b>What equips you for the role</b></p><p>• Degree-level qualification in Marketing, Business, Commerce, Digital Marketing, Communications or a related discipline.</p><p>• Minimum 10+ years of relevant marketing experience, ideally with strong exposure to performance marketing, customer acquisition, campaign strategy and commercial marketing.</p><p>• Experience leading marketing plans that directly support sales, leads, conversion, digital engagement and revenue outcomes.</p><p>• Automotive, used cars, retail, marketplace, e-commerce, financial services or consumer digital experience would be highly preferred.</p><p>• Practical understanding of UAE automotive, mobility, retail, digital marketplaces, social media, paid media and CRM-led customer journeys would be an advantage.</p><p>• Ability to balance brand thinking with performance discipline, data-led decision making and fast-paced campaign execution.</p><p>• Comfortable working in a matrix environment, managing ambiguity and constructively challenging agencies and stakeholders to improve outcomes.</p><p>• Strong stakeholder management skills with the ability to influence Sales, Digital, CRM, Finance, Operations and external partner teams.</p><p>• Excellent written, verbal and presentation skills with a data-led, customer-focused and outcome-driven approach.</p><p>• Commercial mindset with the ability to link marketing activity to sales outcomes, stock movement, conversion and revenue contribution.</p></div>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Quality Assurance Manager is tasked with designing, implementing, and improving QA and training frameworks across Customer Care operations. The role aims to ensure service consistency and customer experience excellence across all business lines. This position drives measurable improvements in first contact resolution, customer satisfaction, and adherence to service level agreements through structured quality monitoring, coaching, and capability building.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Quality Management</p><p><br></p><ul><li>Establish and manage a formal QA framework across all customer interaction channels (voice, email, digital).</li><li>Design and implement QA scorecards, calibration processes, and audit cycles.</li><li>Monitor team performance through call/email evaluations and provide actionable feedback.</li><li>Identify recurring issues and drive root cause analysis (RCA) with Operations/Business teams.</li><li>Ensure compliance with SOPs and regulatory requirements.</li><li>Track performance indicators such as number of evaluations per agent/month and improvement in QA scores post-coaching.</li></ul><p><br></p><p>Training & Capability Development</p><p><br></p><ul><li>Develop and execute a comprehensive training roadmap including new hire onboarding, product/process training, refresher & upskilling programs.</li><li>Ensure training aligns with customer journey and SOP requirements.</li><li>Introduce certification programs for CSR readiness and competency.</li><li>Conduct regular coaching sessions to improve customer handling, resolution quality, and system usage.</li><li>Monitor training completion rate and time-to-proficiency for new hires.</li><li>Improve performance through coaching hours per employee/month and assessment scores.</li></ul><p><br></p><p>Performance Improvement & Analytics</p><p><br></p><ul><li>Track and report key KPIs such as QA scores, First Contact Resolution (FCR), SLA adherence, and CSAT.</li><li>Use QA insights to recommend process improvements and operational changes.</li><li>Partner with the Customer Care Manager to close performance gaps.</li><li>Deploy improvement initiatives to reduce SLA breaches and backlog.</li></ul><p><br></p><p>Standardization & Governance</p><p><br></p><ul><li>Own and continuously enhance SOP adherence and standardization across operations.</li><li>Ensure structured processes are followed to reduce inconsistency, errors, and rework.</li><li>Increase knowledge base usage rate and update SOPs regularly.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Leadership and people management skills.</li><li>Knowledge of call center QA frameworks and LMS systems.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical and coaching skills.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor's degree, preferably in Business or Operations.</li><li>5-7 years of experience in customer care or contact centre management, ideally within financial services in the UAE or GCC.</li><li>Leadership and people management capabilities.</li><li>Extensive knowledge of Call center QA frameworks and LMS systems.</li></ul><p><br></p></div>
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<p><b>Overview Of The Role:</b></p><p>The Process & Compliance Manager is responsible for ensuring that all contractual obligations and compliance measures are met within the assigned regions. This role involves managing and implementing business ethics policies, reviewing processes from a risk perspective, and leading monitoring activities for loss prevention. The manager will also coordinate audits, support business development projects, and drive expansion efforts by reviewing agreements and potential risks. Success in this position is defined by the ability to safeguard assets, improve operational efficiency, and ensure adherence to regulatory requirements and company policies.</p><p><br></p><p><b>What You Will Do:</b></p><p>Compliance Management</p><ul><li>Review contractual obligations and ensure compliance with Group Policies across UAE, Oman, Qatar, and Egypt.</li><li>Assist in formalizing and implementing operational and financial controls to mitigate risk and improve operational efficiency.</li><li>Manage business ethics policies, including anti-corruption and anti-money laundering policies.</li><li>Review new processes and training materials from a risk aversion perspective.</li><li>Implement and oversee monitoring activities for loss prevention.</li><li>Draft and review terms and conditions for promotional activities in consultation with Legal Counsel.</li><li>Assist Head of Finance/GM BD & Finance on additional assignments as required.</li></ul><p> </p><p>Contracts Management</p><ul><li>Review contracts based on Group Procurement Policy for commerciality and risk in coordination with Group Legal.</li><li>Ensure that contracts meet franchise requirements and IWAY compliance.</li><li>Coordinate with Service Office and store teams for Non-Merchandise Procurements.</li><li>Secure necessary approvals for contracts and policy compliance.</li><li>Maintain a live directory of all approved company contracts.</li><li>Coordinate with Group Tax to ensure timely filing of reportable contracts.</li></ul><p> </p><p>Audit & SOP</p><ul><li>Support internal audits in stores, including entry and exit meetings.</li><li>Analyze Standard Operating Procedures (SOPs) and suggest operational guideline changes.</li><li>Implement improvements in existing processes to enhance operational efficiency.</li><li>Ensure promotional terms and conditions align with SOPs.</li><li>Identify areas where new SOPs are required and assist in creation.</li></ul><p> </p><p>Business Development & Expansion</p><ul><li>Coordinate projects and meetings with stakeholders.</li><li>Review and advise on lease agreements and franchise agreements for new stores.</li><li>Engage in project testing and walkthroughs to ensure successful implementation.</li></ul><p> </p><p>Loss Prevention</p><ul><li>Assist with the enhancement of SOPs based on audit findings, internal frauds, or identified gaps.</li><li>Engage in internal investigations and ensure closure.</li><li>Monitor and follow up on investigations to prevent loss.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Excellent communication skills for liaising with internal and external stakeholders.</li><li>Proficiency in MS Excel, Word, and PowerPoint to analyze data and prepare reports.</li><li>Strong analytical skills to assess risk and compliance measures effectively.</li><li>Good presentation skills to convey complex compliance and legal concepts succinctly.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Post Graduate Bachelor of Laws degree.</li><li>3-5 years of experience in contract reviews, process compliance or auditing, preferably within the retail sector.</li><li>Certification in compliance or a related field is preferred.</li><li>Legal knowledge, specifically in contractual law, coupled with strong analytical and interpersonal skills.</li></ul><p> </p><p><br></p></div>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Senior Development Manager in Healthcare Real Estate Development manages project timelines, budgets, and operations while ensuring compliance with regulations and quality standards. The role involves coordinating with contractors, architects, government departments, and stakeholders. A successful Senior Development Manager will navigate a dynamic industry, manage project lifecycle intricacies, and collaborate with diverse teams to achieve successful project outcomes.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Strategic Planning and Development</p><p><br></p><ul><li>Develop and implement strategic plans for healthcare real estate development projects aligned with the healthcare strategy.</li><li>Build and maintain relationships with stakeholders and relevant parties to maximize project performance.</li><li>Collaborate with finance, design, project management and other departments to implement development plans.</li></ul><p><br></p><p>Financial Management</p><p><br></p><ul><li>Oversee the financial aspects of healthcare projects, including budgeting, forecasting, and financial analysis.</li></ul><p><br></p><p>Project Management</p><p><br></p><ul><li>Develop comprehensive plans outlining key milestones, timelines, and resource requirements.</li><li>Provide regular updates to senior leadership on project status, risks, and opportunities.</li><li>Prepare and present reports to stakeholders and other relevant parties.</li><li>Navigate project lifecycle intricacies, adhering to regulatory requirements.</li></ul><p><br></p><p>Equipment and Technology</p><p><br></p><ul><li>Advise management on the latest clinic/hospital medical and bio-medical equipment and technologies.</li><li>Negotiate with vendors on medical and bio-medical equipment.</li><li>Work with engineers and researchers to design and fabricate specialized devices for use in clinical and research settings.</li><li>Liaise with technicians and manufacturers to ensure product feasibility in terms of design and economic viability.</li></ul><p><br></p><p>Risk Management</p><p><br></p><ul><li>Identify potential risks and challenges associated with healthcare development projects and implement proactive risk mitigation strategies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Leadership skills.</li><li>Negotiation and networking skills.</li><li>Ability to negotiate, lead, and execute within timelines.</li><li>Excellent communication skills, verbal and written.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Degree holder in Construction, Biomedical, Electrical, or Electronics.</li><li>10+ years of experience in the healthcare industry with thorough knowledge of healthcare markets.</li><li>International or regional experience in the healthcare market.</li><li>Strong leadership, negotiation, and networking skills.</li><li>Good verbal and written communication skills.</li></ul><p><br></p></div>
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<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p><b>Role Description</b>:-</p><p><br></p><p>This is a full-time on-site role based in Dubai, United Arab Emirates, for a Business Development Manager in Orient Insurance Company. The person will be responsible for generating new leads, building and maintaining client relationships, and identifying suitable insurance solutions for prospective clients. Major tasks include lead generation, preparing proposals, presenting insurance quotes via tools and customized plans, achieving sales targets, and collaborating with internal departments to ensure client satisfaction. The role demands proactive communication with clients, an understanding of their needs, and a focus on delivering outstanding service throughout the sales cycle.</p><p> </p><p> </p><p><b>Job Description:</b></p><p><br></p><p>We are seeking dynamic and results-driven <b>Sales Candidates</b> to join our team in Dubai. The ideal candidate will be responsible for generating new business opportunities, developing and maintaining strong client relationships, and identifying suitable insurance solutions tailored to client needs.</p><p> </p><p><b>Key Responsibilities:</b></p><p> </p><ul><li><b>Generate new leads</b> and expand the client portfolio through proactive business development activities.</li><li>Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.</li><li>Understand client requirements and recommend appropriate insurance products and solutions.</li><li>Prepare proposals, present insurance quotes, and customize plans using internal tools and systems.</li><li>Achieve assigned sales and business growth targets.</li><li>Collaborate with underwriting, claims, and operations teams to ensure seamless client servicing.</li><li>Maintain consistent and professional communication with clients throughout the sales cycle.</li></ul><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications:-</b></p><p> </p><p><br></p><p>> Proven experience in Sales and Relationship Management, including lead generation and client retention</p><p>> Knowledge of Insurance Solutions, including Property, SME & Individual Medical, Marine , Motor , liability Insurance and other general lines.</p><p>> Strong Negotiation, Presentation, and Proposal Preparation skills</p><p>> Ability to achieve sales targets and work in a fast-paced, results-driven environment</p><p>> Excellent Communication, Interpersonal, and Problem-Solving skills</p><p>> Familiarity with the UAE market and regulatory framework is advantageous</p><p>> Bachelor's degree in Business Administration, Finance, Insurance, or a related field &/or relevant certifications in insurance or risk management</p><p> </p><p><b>Requirements:</b></p><p> </p><ul><li>Proven experience in business development or sales, preferably within the <b>Local </b>insurance Industry</li><li>Strong interpersonal, negotiation, and communication skills.</li><li>Holding current portfolio of existing clients and prospects</li><li>Ability to work independently and meet performance goals.</li><li>Knowledge of insurance products and market practices in the UAE</li></ul><p><br></p></div>
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<p><b>Important:</b></p><p><b>Only candidates with proven FP&A experience within a healthcare environment will be considered. Applications without this experience will not be reviewed.</b></p><p> </p><p><b>About the Role</b></p><p><br></p><p>FP&A is the forward-looking engine of HealthHub’s finance function—responsible for planning, forecasting, and translating financial and operational data into actionable insights that drive strategic decisions and improve both patient outcomes and business performance.</p><p><br></p><p>HealthHub is seeking an experienced FP&A Manager to partner closely with Finance and Operations, delivering robust analysis, financial modelling, and commercial insights across a growing healthcare network.</p><p><br></p><p><b>Why This Role Matters</b></p><p><br></p><p>This role sits at the centre of decision-making, enabling leadership to make informed, data-driven decisions by connecting financial performance with operational drivers such as patient volumes, utilisation, and revenue cycle dynamics.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Budgeting & Forecasting:</b></p><p>Lead the development of annual budgets and rolling forecasts, ensuring alignment with business strategy and operational drivers such as patient volumes and utilisation</p><p><br></p><p><b>Performance Management:</b></p><p>Track actuals vs. budget, provide clear variance analysis, and deliver actionable recommendations to senior stakeholders to improve performance</p><p><br></p><p><b>Financial Analysis & Modelling:</b></p><p>Build detailed financial models for clinic expansions, new services, and investment cases, including ROI and sensitivity analysis</p><p><br></p><p><b>Business Partnering:</b></p><p>Work closely with clinical and operational teams to translate financial data into meaningful commercial insights and support decision-making</p><p><br></p><p><b>Strategic Decision Support:</b></p><p>Prepare executive-level presentations, dashboards, and insights to support leadership discussions and business planning</p><p><br></p><p><b>Planning Processes & Tools:</b></p><p>Continuously enhance FP&A processes, governance, and reporting tools (e.g., SAP, Power BI), driving efficiency and accuracy across the function</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Mandatory Requirements (Essential)</b></p><p> </p><p><b>Proven experience working in a healthcare environment is mandatory (clinics, hospitals, or healthcare groups)</b></p><p>Minimum 5–8+ years of experience in FP&A, corporate finance, or similar roles</p><p>Strong hands-on experience in budgeting, forecasting, and financial modelling</p><p>Experience partnering with operations or business teams in a multi-site environment</p><p>Advanced Excel and financial modelling skills, with exposure to BI tools (Power BI, Tableau)</p><p><br></p><p><b>Qualifications</b></p><p><br></p><p>Bachelor’s Degree in Finance, Accounting, Economics, or related field</p><p>Professional qualification (ACCA, CIMA, CPA, CFA) preferred</p><p><br></p><p><b>Skills & Competencies</b></p><p>Strong analytical and problem-solving skills with attention to detail</p><p>Ability to translate complex financial data into clear, actionable insights</p><p>Excellent stakeholder management and communication skills</p><p>Commercial mindset with a proactive, solution-oriented approach</p><p><br></p><p><b>Nice to Have</b></p><p><br></p><p>Experience in multi-site healthcare operations (clinic networks, hospital groups)</p><p>Exposure to M&A, feasibility studies, or new business case evaluation</p><p>Familiarity with healthcare KPIs such as patient volumes, utilisation, and revenue cycle metrics</p><p><br></p><p><b>What We Offer</b></p><p><br></p><p>Opportunity to play a key role in a growing and dynamic healthcare organisation</p><p>Exposure to senior leadership and strategic decision-making</p><p>Competitive salary and benefits aligned with Al-Futtaim Group standards</p><p><br></p><p><b>Diversity & Inclusion</b></p><p>HealthHub is an equal opportunity employer. We welcome applications from all qualified candidates and actively support UAE National development in line with Group Emiratisation priorities.</p><p><br></p><p><b>How to Apply</b></p><p>For compliance and data security reasons, all applications must be submitted via the official careers portal.</p></div>