Curriculum Developer Jobs
3206 Jobs Found
<h2 class="h5">Job description</h2>
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<strong>Job Code:</strong> 353/001/442<br><strong>Industry:</strong> 3PL / Logistics & Transportation<br><br>We are seeking an experienced HR Manager to lead and oversee all human resources functions within a fast-paced logistics and transportation environment. The role is responsible for managing workforce operations, ensuring compliance with UAE labor regulations, overseeing employee relations, and driving operational excellence across blue-collar and white-collar workforces.<br>The ideal candidate will have extensive experience managing large workforces within the logistics, delivery, transportation, FMCG, or manpower outsourcing sectors and possess strong leadership and problem-solving skills. This HR Manager Job in Abu Dhabi is an excellent opportunity for professionals looking to contribute to a dynamic and rapidly growing organization.<br><br><strong>HR Department Leadership & Supervision</strong><br><ul><li>Supervise and manage all activities of the HR department.</li><li>Assign tasks, set priorities, and monitor the performance of HR team members.</li><li>Ensure HR team compliance with company policies, timelines, and quality standards.</li><li>Act as the final internal checkpoint before HR matters are escalated to management.</li></ul><strong>Workforce HR Operations</strong><br><ul><li>Oversee end-to-end HR operations for riders, drivers, and white-collar employees.</li><li>Ensure the proper execution of recruitment and onboarding activities.</li><li>Maintain employee documentation and personnel records.</li><li>Coordinate medical insurance administration.</li><li>Manage employee leave and workforce status tracking.</li><li>Handle disciplinary actions and employee investigations.</li><li>Ensure no operational disruption occurs due to HR delays.</li></ul><strong>Payroll & Workforce Administration</strong><br><ul><li>Oversee payroll coordination, including overtime calculations, deductions, and incentive administration.</li><li>Monitor employee attendance and workforce data.</li><li>Manage accommodation and transportation coordination for employees where applicable.</li><li>Ensure accurate HR reporting and workforce administration.</li></ul><strong>Compliance & Legal Oversight</strong><br><ul><li>Ensure full compliance with UAE Labor Law and MOHRE regulations.</li><li>Oversee compliance with WPS governance requirements.</li><li>Ensure compliance with medical insurance requirements and statutory obligations.</li><li>Lead and manage MOHRE inspections, audits, and investigations.</li></ul><strong>Performance Management & Reporting</strong><br><ul><li>Track and monitor KPIs such as attendance, productivity, punctuality, and operational performance.</li><li>Analyze workforce data and provide recommendations for process improvements and workforce optimization.</li><li>Prepare HR reports and management updates as required.</li></ul><strong>Leadership & Continuous Improvement</strong><br><ul><li>Lead and develop HR coordinators and operational teams.</li><li>Promote a process-driven and performance-oriented culture.</li><li>Drive operational improvements and implement HR best practices.</li><li>Support the business in a fast-paced startup environment and adapt to changing business requirements.</li></ul><br><br><ul><li>Bachelor's Degree in Human Resources, Business Administration, or a related field.</li><li>Minimum <strong>3 years of UAE experience managing large blue-collar workforces, preferably within logistics, delivery services, transportation, FMCG, manpower outsourcing, or similar high-volume environments.</strong></li><li>Experience managing riders or a workforce of approximately 500 blue-collar employees will be an advantage.</li><li><strong>Strong knowledge of UAE Labor Law, MOHRE regulations, and WPS requirements.</strong></li><li>Experience in payroll coordination, including overtime, deductions, and incentive management.</li><li>Experience handling disciplinary cases, investigations, and employee relations matters.</li><li>Strong knowledge of HRMS and attendance management systems.</li><li>Advanced proficiency in Microsoft Excel and Google Sheets.</li><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent organizational and analytical abilities.</li><li>Ability to work effectively in a fast-paced startup environment.</li><li>Strong communication skills in English; Arabic language skills will be an advantage.</li><li>Energetic, proactive, and able to manage multiple priorities effectively.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>Great hotels run on great partnerships. We're looking for a Purchasing Manager who can balance quality, cost, and efficiency while ensuring the right products and services are available at the right time to support every area of the hotel.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead the Purchasing function to ensure the timely procurement of quality goods and services while supporting the hotel's operational and financial objectives. </span></p><br></li><li><p><span>Source, evaluate, and negotiate with suppliers to achieve the best value, quality, and service while maintaining strong vendor relationships. </span></p><br></li><li><p><span>Manage the procurement process from requisition to purchase order, ensuring compliance with hotel policies and approval procedures. </span></p><br></li><li><p><span>Monitor inventory levels, coordinate stock takes, and ensure the proper storage and handling of goods to minimise waste and maintain operational efficiency. </span></p><br></li><li><p><span>Review supplier performance regularly, negotiate contracts, and identify opportunities for cost savings without compromising quality. </span></p><br></li><li><p><span>Ensure all purchasing activities comply with company policies, local regulations, and ethical procurement standards. </span></p><br></li><li><p><span>Work closely with department heads to understand operational requirements and ensure timely availability of materials and supplies. </span></p><br></li><li><p><span>Monitor market trends, pricing, and product availability to support informed purchasing decisions. </span></p><br></li><li><p><span>Prepare purchasing reports, analyse procurement data, and recommend improvements to enhance efficiency and cost control. </span></p><br></li><li><p><span>Support budget management by monitoring purchasing expenses and identifying opportunities to improve profitability. </span></p><br></li><li><p><span>Maintain accurate purchasing records, contracts, and documentation for audit and compliance purposes. </span></p><br></li><li><p><span>Lead, coach, and develop the Purchasing team while fostering a collaborative and service-focused culture. </span></p><br></li><li><p><span>Promote sustainable purchasing practices by supporting responsible sourcing and reducing environmental impact wherever possible. </span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Bachelor's degree in Supply Chain Management, Purchasing, Business Administration, Finance, or a related field. </span></p><br></li><li><p><span>A minimum of 4 to 5 years of purchasing or procurement experience within the UAE hospitality industry, including leadership experience in a similar role. </span></p><br></li><li><p><span>Strong knowledge of procurement processes, inventory management, supplier negotiations, and contract administration. </span></p><br></li><li><p><span>Proven experience managing supplier relationships and delivering cost-saving initiatives while maintaining quality standards. </span></p><br></li><li><p><span>Good understanding of hotel operations and purchasing requirements across all departments. </span></p><br></li><li><p><span>Experience using procurement and inventory management systems. </span></p><br></li><li><p><span>Strong analytical, negotiation, and organisational skills with excellent attention to detail. </span></p><br></li><li><p><span>Good understanding of budgeting, cost control, and financial reporting. </span></p><br></li><li><p><span>Excellent communication and stakeholder management skills with the ability to build effective relationships across departments and with suppliers. </span></p><br></li><li><p><span>Fluent in English. Additional language skills are an advantage. Local UAE hospitality experience is essential. </span></p><br></li></ul>What you can expect from us: <br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>We believe every plate tells a story. So, we’re searching for a Head Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes, you’ll ensure quality, maintain high standards and keep the kitchen running smoothly.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead all culinary operations across the hotel's restaurants, bars, banquets, in-room dining, and pastry production, ensuring exceptional quality, consistency, and innovation.</span></p><br></li><li><p><span>Develop seasonal menus, signature dishes, and creative culinary experiences that reflect guest preferences, market trends, and the hotel's dining concepts.</span></p><br></li><li><p><span>Apply your expertise in Mediterranean cuisine and Pastry to inspire menu development, mentor the culinary team, and elevate the hotel's food offerings.</span></p><br></li><li><p><span>Inspire, coach, and develop the culinary team, creating a culture of excellence, collaboration, and continuous learning.</span></p><br></li><li><p><span>Plan daily kitchen operations, ensuring the right staffing levels and efficient workflow across all shifts.</span></p><br></li><li><p><span>Maintain the highest standards of food quality, presentation, hygiene, and consistency in line with IHG brand standards and HACCP requirements.</span></p><br></li><li><p><span>Partner closely with the Director of Operations, Food & Beverage team, and other departments to deliver outstanding guest experiences and successful events.</span></p><br></li><li><p><span>Engage with guests, respond to feedback, and continuously enhance the culinary offering to improve guest satisfaction.</span></p><br></li><li><p><span>Monitor food costs, labour expenses, inventory, and purchasing to achieve financial targets while minimising waste.</span></p><br></li><li><p><span>Oversee supplier relationships and ensure the quality and availability of ingredients and kitchen equipment.</span></p><br></li><li><p><span>Drive menu engineering, recipe standardisation, and accurate food costing to maximise profitability.</span></p><br></li><li><p><span>Stay informed of culinary trends, competitor activity, and industry innovations, introducing new ideas that enhance the hotel's reputation.</span></p><br></li><li><p><span>Ensure full compliance with food safety, sanitation, health, and local regulatory requirements.</span></p><br></li><li><p><span>Support annual budgeting, forecasting, and departmental planning while delivering agreed business objectives.</span></p><br></li><li><p><span>Champion sustainability initiatives by promoting responsible sourcing, waste reduction, and efficient kitchen operations.</span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Proven experience as a Head Chef or Executive Chef within 5-star hotel or high-end restaurant environment.</span></p><br></li><li><p><span>Strong culinary expertise in Mediterranean cuisine and Pastry, with the ability to develop innovative menus and mentor chefs across these specialities.</span></p><br></li><li><p><span>A minimum of 5 to 7 years of progressive culinary leadership experience, including managing large kitchen operations.</span></p><br></li><li><p><span>Excellent leadership and people management skills with the ability to coach, motivate, and develop high-performing teams.</span></p><br></li><li><p><span>Strong knowledge of menu development, food costing, inventory management, budgeting, and kitchen financial performance.</span></p><br></li><li><p><span>In-depth understanding of HACCP, food safety, hygiene standards, and local regulatory requirements.</span></p><br></li><li><p><span>Proven ability to manage multiple outlets, events, and changing business demands while maintaining exceptional quality.</span></p><br></li><li><p><span>Creative mindset with a passion for innovation, seasonal ingredients, and continuous improvement.</span></p><br></li><li><p><span>Strong communication and collaboration skills, with the ability to work effectively with senior leaders and operational teams.</span></p><br></li><li><p><span>A recognised culinary qualification or professional chef certification is required.</span></p><br></li></ul>What you can expect from us: <br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.</span></p><br><p><span>Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:</span></p><br><ul><li><p><span>Do the right thing</span></p><br></li><li><p><span>Be the patient’s advocate</span></p><br></li><li><p><span>Be open and transparent</span></p><br></li><li><p><span>Deliver safe, compassionate care</span></p><br></li><li><p><span>Recognize the uniqueness of each patient</span></p><br></li><li><p><span>Contribute to an outstanding patient’s experience</span></p><br></li><li><p><span>Engage with and contribute to, a learning culture</span></p><br></li><li><p><span>Lead and influence changes in healthcare</span></p><br></li></ul><p><span>Our Nursing Values: We will achieve this through our core values:</span></p><br><ul><li><p><span>Safety</span></p><br></li><li><p><span>Excellence</span></p><br></li><li><p><span>Ethics</span></p><br></li><li><p><span>Trust</span></p><br></li><li><p><span>Collaboration</span></p><br></li></ul><p><span><span>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, and the patient’s bystanders all the time, every time</span></span></p><br><br>Responsibilities:<br><ul><li><p><span><u>Nurse In Charge will: </u></span></p><br></li><li><p><span>Ensure and oversee the care that is delivered to all patients in the unit is safe, appropriate and effective.</span></p><br></li><li><p><span>Determine nursing interventions based on assessment data.</span></p><br></li><li><p><span>Prioritizes identified needs.</span></p><br></li><li><p><span>Implement nursing actions and evaluates patient outcomes.</span></p><br></li><li><p><span>Develops or revises the plan of care</span></p><br></li><li><p><span>Deliver identified patient needs.</span></p><br></li><li><p><span>Co-ordinate the overall clinical activities of the unit when assigned to the charge nurse role.</span></p><br></li><li><p><span>Collaborate with the Nursing Supervisor on staffing for a particular shift.</span></p><br></li><li><p><span>Plan, implement and evaluate clinical programs.</span></p><br></li><li><p><span>Evaluate the ability of the patient and the patient’s bystanders to understand and participate in decisions about their care.</span></p><br></li><li><p><span>Facilitate patient education.</span></p><br></li><li><p><span>Maintain accurate and real-time clinical records.</span></p><br></li><li><p><span>Perform advanced or specialized nursing skills competently.</span></p><br></li><li><p><span>Maintain current knowledge of clinical nursing practice.</span></p><br></li><li><p><span>Act as a clinical resource for staff within the department/unit.</span></p><br></li><li><p><span>Communicate and consult with other health care disciplines.</span></p><br></li><li><p><span>Represent nursing at multidisciplinary rounds.</span></p><br></li><li><p><span>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</span></p><br></li><li><p><span>Participate in the development of standards, procedures and protocols.</span></p><br></li><li><p><span>Facilitate evidence-based practice.</span></p><br></li><li><p><span>Promote change in nursing practice when required.</span></p><br></li><li><p><span>Take a proactive role under the guidance of Nursing Management/Nursing Education in training, education and CQI activities of nursing staff.</span></p><br></li><li><p><span>Promote a safe learning environment.</span></p><br></li><li><p><span>Identify opportunities for improvement.</span></p><br></li><li><p><span>Perform other professional duties as may be assigned within his/her scope and ability.</span></p><br></li><li><p><span><i><span>Triages patients of all ages, including Pediatric, adult, and pregnant patients. Collects current symptoms and a detailed medical history to determine the appropriate triage level and ensure timely and accurate care based on the patient's condition</span></i></span></p><br></li><li><p><span>Assists with emergency procedures such as endotracheal intubation, insertion of central venous and arterial catheters, intercostal drain placement, and intraosseous needle insertion.</span></p><br></li><li><p><span>Administers emergency medications and performs Advanced Cardiac Life Support (ACLS) interventions, including defibrillation, cardioversion, and medication administration, to stabilize patients with life-threatening cardiac arrhythmias or acute myocardial infarctions.</span></p><br></li><li><p><span>Collaborates with emergency physicians, trauma surgeons, and other healthcare professionals to develop and implement comprehensive care plans, coordinate diagnostic tests and imaging studies, and facilitate timely patient disposition and admission to appropriate hospital units or specialty services.</span></p><br></li><li><p><span>Operates and monitors emergency medical equipment to support patient care and ensure accurate diagnostic and therapeutic interventions.</span></p><br></li><li><p><span>Participates in disaster preparedness drills, trauma resuscitations, and Code Blue activations; follows established emergency protocols and procedures; and maintains competency in emergency nursing skills—including trauma assessment, airway management, and haemorrhage control—to optimize patient outcomes in critical situations.</span></p><br></li><li><p><span>Do board rounds meeting in the department.</span></p><br></li><li><p><span>Monitor and improve departmental KPIs.</span></p><br></li><li><p><span>Manage and oversee the daily operations of the emergency department.</span></p><br></li><li><p><span>Supervise and support nursing staff, providing guidance and training as needed.</span></p><br></li><li><p><span>Handle emergency situations calmly and efficiently.</span></p><br></li><li><p><span>Actively participates in rounds in the Emergency Department to ensure that all equipment is properly checked by staff upon their arrival</span></p><br></li><li><p><span>Regularly review staff profiles to verify that all team members have completed required emergency-related training, including BLS, ACLS, PALS, and triage courses. Coordinate and schedule additional training as needed</span></p><br></li><li><p><span>Manage the shift by allocating staff to each area based on departmental needs, including Resuscitation (RESUS), Observation, Triage, and the Plaster Room.</span></p><br></li><li><p><span>Collaborate with the Nurse Manager to address challenges within the department and implement improvements aimed at enhancing patient care and staff satisfaction.</span></p><br></li></ul><br>Qualifications:<br><p><span>Essential: </span><i><span>the post holder must</span></i></p><br><ul><li><p><span>Have evidenced experience in managing teams</span></p><br></li><li><p><span>Be able to influence and implement change when necessary</span></p><br></li><li><p><span>Be able to make decisions and communicate effectively</span></p><br></li><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Have valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary.</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li><li><p><span>Essential: </span><i><span>the post holder must</span></i></p><br></li><li><p><span>Have evidenced experience in managing teams</span></p><br></li><li><p><span>Be able to influence and implement change when necessary</span></p><br></li><li><p><span>Be able to make decisions and communicate effectively</span></p><br></li><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Have valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary.</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span><span>The purpose of this position is to deliver a safe, reliable, world class, customer focused tram service. They will provide a visible, uniformed employee presence while assisting passengers with information, ticketing, crowd management, customer service and other aspects that will work to increase the customer experience delivered to those using the Dubai Tram. This position is a roving position and will be required to move around Dubai Tram Al Sufouh System (DTAS).</span></span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
<ul>
<li><span><span>Deliver essential messages to passengers (via audio or visual means) in a timely, clear and proactive manner.</span></span></li>
<li><span><span>Move around the System (DTAS) dealing with queries and incidents as required.</span></span></li>
<li><span><span>Provide mobile response to incidents.</span></span></li>
<li><span><span>Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises.</span></span></li>
<li><span><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></span></li>
<li><span><span>Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner.</span></span></li>
<li><span><span>Provide information on ticket sales, tram services information and respond to passenger enquiries.</span></span></li>
<li><span><span>Distribute publicity materials (as and when required) and handle lost property. </span></span></li>
<li><span><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Provide safe, reliable, convenient and comfortable tram journeys to the users of DTAS if and when necessary or as directed by the Operations Supervisor.</span></span></li>
<li><span><span>When dealing with customers of the DTAS, ensure that matters are handled tactfully and sensitively as appropriate and strictly follow the guidelines, procedures and instructions of the organisation.</span></span></li>
<li><span><span>Comply fully with procedures and instructions as part of the certified training and instructions.</span></span></li>
<li><span><span>Enforce safety procedures and instructions and carry out necessary procedures to ensure the safety of members of the public and employees of the tram system.</span></span></li>
<li><span><span>Provide all possible assistance to customers, in particular for People of Determination.</span></span></li>
<li><span><span>Enforce revenue protection procedures and associated by-laws.</span></span></li>
<li><span><span>Provide the very best in customer service and information.</span></span></li>
<li><span><span>Perform and carry out other duties as instructed / directed by the Operations Supervisor and/or senior management team from DTAS Operations department.</span></span></li>
<li><span><span>Awareness of the Integrated Management System and the content of the Safety, Assurance & Environment and Information Security Policy Statements.</span></span></li>
<li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li>
<li><span><span>Use safety equipment (including PPE) as required and intended; observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li>
<li><span><span>Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.</span></span></li>
<li><span><span>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</span></span></li>
<li><span><span>Exercise a personal duty of care for their own health, safety and welfare and for those affected<br> by their acts or omissions - reference SMS GSOP-HSE1-6 Keolis-MHI organisational HSE responsibilities.</span></span></li>
<li><span><span> Ensure compliance with all training requirements of Keolis-MHI and always adhere to these requirements while in employment.</span></span></li>
<li><span><span><span>Report any accidents, incidents, breaches or potential breaches to appropriate management.</span></span></span> </li>
</ul> <p><span><span><b>KNOWLEDGE REQUIERED</b></span></span></p><br>
<ul>
<li><span><span>Maintain a level of awareness on the key issues faced by customers, the performance of operations and customer service activities.</span></span></li>
<li><span><span>Excellent knowledge of the network, destinations served, key routes, integration with other modes, the zonal structure, ticketing and fares in order to provide customers with accurate information to assist them during their journey.</span></span></li>
</ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br>
<ul>
<li><span><span>A mature, proactive and responsible approach to work with initiative and problems solving ability.</span></span></li>
<li><span><span>Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation.</span></span></li>
<li><span><span>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Basic understanding of tram & station operations and associated activities.</span></span></li>
<li><span><span>Good literacy and numeracy skills required for the role.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Ability to understand complex systems and possess good IT skills.</span></span></li>
<li><span><span>Ability to work in an efficient and flexible manner in unsupervised circumstances.</span></span></li>
</ul> <p><span><span><b>EXPERIENCES</b></span></span></p><br>
<ul>
<li><span><span>A minimum of 2 years’ experience as a front-line staff delivering customer services in a train, station or equivalent environment.</span></span></li>
<li><span><span>A minimum of 1 year as a ticket inspector in public transports or equivalent revenue recovery environment would be an advantage.</span></span></li>
<li><span><span>Experience and understanding of dealing with customers and conflict resolution techniques.</span></span></li>
</ul> <p><span><span><b>EDUCATIONNAL QUALIFCATIONS</b></span></span></p><br>
<ul>
<li>
<p><span><span><span>Ideally a degree holder or higher diploma of post-secondary education in a related discipline.</span></span></span></p><br>
</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>The purpose of this position is to supervise and lead a line maintenance team to provide comprehensive Engineering and Maintenance services covering the Communications system for Dubai Metro.</span></span></p><br>
<p><span><span><span><strong>MAIN RESPONSIBILITIES</strong></span></span></span></p><br>
<ul>
<li><span><span>Lead a team of Communications technicians to carry out all level of preventive and corrective maintenance and minor modifications activities on communications system covering Multi- Service Network (MSN), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV),Passenger Information System (PIS) & Public Address System (PAS), Time Domain System(TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System(OCS).</span></span></li>
<li><span><span>Supervise the installation, servicing and repairing of communications systems located in operations control centre, signalling equipment room, station signalling equipment rooms, depot signalling equipment rooms, along trackside and on-board trains.</span></span></li>
<li><span><span>Ensure the team uses proper hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, procedures and instructions when performing repair and maintenance work.</span></span></li>
<li><span><span>Supervise the replacement of faulty communications equipment, handover/taken back to the electronics workshop for repair.</span></span></li>
<li><span><span>Knowledge and competence in technical standards will be regularly assessed.</span></span></li>
<li><span><span>Produce and maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerized maintenance management system.</span></span></li>
<li><span><span>Ensure the maintenance tools and equipment are in good condition.</span></span></li>
<li><span><span>Provide technical support to other staff for the implementation of complex systems or new projects.</span></span></li>
<li><span><span>Conduct performance review for Communications Technicians.</span></span></li>
<li><span><span>Assist the Communications Engineer in conducting disciplinary and grievance for </span></span><span><span>Communications Technicians.</span></span></li>
<li><span><span>Assist subordinates with the job familiarization and to provide training and assessment where required.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Drive work vehicles when responding to emergencies and when required on duty.</span></span></li>
<li><span><span>Prepare technical investigation report on faults that have impact to service and KPI.</span></span></li>
<li><span><span>Perform and carry out duties as instructed/ directed by the Communications Engineer.</span></span></li>
<li><span><span>Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements.</span></span></li>
<li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li>
<li><span><span>To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions.</span></span></li>
<li><span><span>To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.</span></span></li>
<li><span><span>Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line.</span></span></li>
<li><span><span>Manager, Departmental Safety Meetings and any other appropriate available channels.</span></span></li>
<li><span><span>Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers.</span></span></li>
<li><span><span>Subcontractors and third parties.</span></span></li>
</ul> <p><span><span><span><strong>KNOWLEDGE REQUIRED</strong></span></span></span></p><br>
<ul>
<li><span><span>Good knowledge of basic electronics and communications principles for electrical, electronics, communications, SCADA, Access control system, Fiber Optics, Radio communication and IT systems.</span></span></li>
<li><span><span>Good knowledge and experience in Windows, Unix/Linux, Database, storage systems and networking will be added advantage.</span></span></li>
</ul> <p><span><span><span><strong>KEY SKILLS</strong></span></span></span></p><br>
<ul>
<li><span><span>Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.</span></span></li>
<li><span><span>Must have good eyesight and normal colour vision.</span></span></li>
<li><span><span>Strong analytical mind, and ability to grasp the complexity of a software based signalling and train control system.</span></span></li>
<li><span><span>Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.</span></span></li>
<li><span><span>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Preferably a holder of a valid UAE driving license with good driving skill and experience.</span></span></li>
</ul> <p><span><span><span><strong>EXPERIENCE</strong></span></span></span></p><br>
<ul>
<li><span><span>Work experience as a qualified electrical or electronics technician in</span></span> <span><span>maintaining and repairing communication systems covering radio system, telephone system.</span></span></li>
<li><span><span>Multi-service fibre optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems, is highly preferable.</span></span></li>
<li><span><span>Preferably with supervisory experience in supervising a team of technicians in carrying out maintenance activities.</span></span></li>
</ul> <p><span><span><span><strong>EDUCATIONAL & PROFESSIONAL QUALIFCATIONS</strong></span></span></span></p><br>
<ul>
<li><span><span>Vocational trade certificate or ordinary diploma in Computer, electrical, electronic or communication engineering discipline or equivalent.</span></span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71771 </p><br>
<p>Mediclinic City Hospital | Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71746 </p><br>
<p>Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Your role We are looking for a proactive and technically inclined Sales Engineer to grow the BeaconMedaes MiddleEast – Aftermarket (QMS) business. Your mission is to drive spare parts sales, service contract sales and follow up opportunities for both direct and indirect sales, improve quotation turnaround, and strengthen relationships with Medical Gas Pipeline System (MGPS) customers – including distribution partners, hospitals, clinics, contractors etc. You will collaborate closely with Regional /Area Managers, Service Coordinators, Operations team and Field Service Technicians to ensure timely responses, accurate quotations, and excellent customer experience for all aftermarket interactions. Key Responsibilities Sales & Customer Support Drive distributor business growth across the QMS portfolio in the assigned territories inline with Divisional targets throughout the assigned region. Identify opportunities for new businesses like providing direct services for select customers, select services, testing services and training opportunities as well as direct contracts. Manage and execute spare parts and aftermarket service quotations, ensuring timely and accurate submissions. Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process. Actively engaging in planned prospecting activities geared at increasing the customer base, and continually increase your market share Support Regional/Area Managers with small and medium-sized customer accounts, including contractors and medical facilities. Maintain structured follow-up on quotations, leads, RFQs, and open opportunities, improving win rate and customer satisfaction. Identify upselling and cross‑selling opportunities across QMS aftermarket portfolio (parts, services, service kits, upgrades). Assist in responding to Aftermarket campaigns, including outbound calls, emails, and customer engagement activities. Actively contribute to team efforts, meetings and discussions Order & Process Management Processing customer orders, ensuring accuracy of POs, documentation, pricing, product identification, and internal approvals. Coordinate with the logistics, service, and technical teams to ensure correct delivery, scheduling, and customer communication. Ensure timely order booking and revenue recognition for QMS aftermarket business. Technical & Product Support Support customers in identifying correct spare parts, assemblies, and service kits for Medical Air, Vacuum, AGSS, and Monitoring systems (BeaconMedaes portfolio). Assist Regional / Area Managers in mapping MGPS installed base and identifying service opportunities. Review technical documents (datasheets, BOMs, manuals) and ensure correct selections for parts and service proposals. CRM & Reporting Ensure all activities (quotes, leads, calls, opportunities, customer interactions) are correctly documented in CRM. Provide regular updates, sales reports, and market intelligence to the Aftermarket Team. Support accuracy of sales forecasting, pipeline planning, and performance tracking. Your skills and experience Education & Experience Bachelor’s degree in mechanical engineering or related fields 1 to 3 years’ experience in technical sales, inside sales, or aftermarket support, ideally within medical, industrial, or compressed air systems. Knowledge of MGPS Equipment and components is required. MGPS Certifications would be an added advantage Skills & Competencies Strong verbal and written communication skills. Customer-focused, responsive, and able to handle multiple priorities in parallel. High attention to detail and accuracy in documentation and quotation building. Competent user of MS Office, CRM systems, and ideally Global Quote System and technical catalogues. Team-player, proactive, and self-driven with strong follow‑up discipline. Your location This position will be based in Dubai and could require occasional travel for customer visits. UAE Driving licence will be required. Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>KEY RESPONSIBILITY</strong></p><br><ol><li>CAFM System Operation & Management </li></ol><ul><li>Operate and maintain the CAFM platform (e.g., MRI Evolution or similar) ensuring it aligns with the organization's needs and standards.</li><li>Input, update, and manage asset registers, PPM plans, maintenance schedules, and projects.</li><li>Track and ensure work orders, preventive maintenance tasks, and reactive and corrective maintenance are completed.</li><li>Generate and distribute scheduled and ad-hoc reports from the CAFM system to management and other stakeholders.</li></ul><ol><li>User & Helpdesk Support </li></ol><ul><li>Serve as the first point of contact for internal CAFM-related helpdesk queries.</li><li>Assign work orders to the appropriate resource based on skill, location, & availability.</li><li>Log, track, and resolve user issues and service requests related to CAFM and facility operations.</li><li>Escalate complex technical issues to the appropriate IT or CAFM Specialist teams as needed.</li><li>Provide first-line CAFM system support to users across the organization.</li><li>Deliver training sessions or create user guides to enhance system understanding and user adoption.</li><li>Follow up on assigned tasks to ensure timely execution and status updates in CAFM.</li><li>Coordinate emergency or high-priority work orders and ensure prompt resolution.</li><li>Maintain clear communication with all stakeholders during the lifecycle of workorder</li></ul><ol><li>Support for Facility Management Operations </li></ol><ul><li>Assist FM team with work order lifecycle management, resource allocation, and operational planning.</li><li>Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) through CAFM reporting.</li><li>Support the onboarding of new properties, assets, PPM plans, and maintenance programs into the system.</li></ul><ol><li>Data Integrity & Quality Assurance </li></ol><ul><li>Regularly audit and validate CAFM system data to ensure accuracy, consistency, and completeness.</li><li>Work closely with technical teams, service providers, and facility coordinators to ensure real-time updates and service tracking.</li><li>Proactively identify data discrepancies and recommend corrective actions to uphold operational excellence.</li><li>Monitor system performance and escalate technical issues.</li></ul><ol><li>Compliance and Documentation </li></ol><ul><li>Ensure all CAFM records meet organizational and regulatory compliance standards.</li><li>Keep accurate and updated documentation on system configurations, workflows, assets, and maintenance histories.</li></ul><ol><li>Continuous Improvement and Kaizen Initiatives</li></ol><ul><li>Actively participate in regular reviews of CAFM or FM processes with FM team.</li><li><p>Identify inefficiencies, propose process enhancements, and support the implementation of improvements.</p><br></li></ul><p><strong>QUALIFICATIONS, EXPERIENCE AND SKILLS</strong></p><br><ul><li>Diploma or bachelor’s degree in FM, Engineering, IT, or a related field.</li><li>Minimum 3 years of relevant experience in Proven experience working in an CAFM Operator role in Facility Management industry</li><li>Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).</li><li>CAFM software like MIMS, MAXIMO, ORACLE, MRI/FSI</li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Support Assistant</strong></p><br> <p>The British International School Abu Dhabi is seeking an enthusiastic and adaptable Support Assistant to join our committed and high-performing operations team. </p><br> <p>The closing date for applications is 31st July 2026.</p><br> <p><strong>About You</strong></p><br> <p>You will be a dedicated and proactive Support Assistant who takes pride in contributing to all aspects of school life. You will have a positive, can-do attitude and will always strive to do your very best for students, parents, and colleagues. You will be flexible and reliable, with the ability to support learning and operations across different areas of the school as needed.</p><br> <p>You will be an excellent communicator who works well with all members of the school community. You will take an active role in supporting students in and out of the classroom and will assist with the daily school transport, ensuring the safety and well-being of all students. You will help to promote our culture of care, enjoyment, and success, and will take pride in being part of a supportive and dynamic team.</p><br> <p>Keen to collaborate and contribute positively, you will have good interpersonal skills, a helpful nature, and the confidence to build strong working relationships. The flexibility and open-mindedness to adapt quickly to a busy and international school environment are essential.</p><br> <p><strong>About the Role</strong></p><br> <p>The Support Assistant plays a vital role in ensuring the safety and well-being of students across the school and during transport. The postholder is responsible for supervising children on school buses, registering them on and off, maintaining communication with parents, and ensuring all safety procedures are followed throughout each journey. When not engaged in bus duties, the Support Assistant provides valuable administrative and practical help across different areas of the school, including classrooms, the library, the clinic, and office spaces. They support teachers and students during lessons and break times, promoting a positive and caring environment. The role requires excellent communication and organisational skills, patience, reliability, and a proactive attitude. Flexibility and professionalism are key, as is a commitment to maintaining high standards of safety, care, and teamwork within a busy and diverse international school setting.</p><br> <p>Please see the job description for more detail - Support Assistant Job Description 2026.pdf </p><br>
<p><strong>About Nord Anglia Education</strong></p><br> <p>Nord Anglia Education is the world’s leading premium schools organisation, with more than 88 schools located across over 33 countries in the Americas, Europe, China, Southeast Asia, India and the Middle East. Together, our schools educate over 88,000 students from kindergarten through to the end of secondary school.</p><br> <p>Our philosophy for education rests on our four pillars of creativity, wellbeing, excellent academic outcomes, and global connectedness. These are delivered through innovative use of educational technology to create a personalised 21st century learning experience for all students.</p><br> <p>Every parent wants the best for their child — so do we. Nord Anglia schools deliver high quality, transformational education and ensure excellent academic outcomes by going beyond traditional learning. Our global scale enables us to recruit and retain world-leading teachers and to offer unforgettable experiences through global and regional events, while our engaging learning environments ensure all of our students love coming to school.</p><br>
<p>https://www.nordangliaeducation.com/careers/working-for-us</p><br> <p><strong>Benefits</strong></p><br> <p>When you join a Nord Anglia Education school, you join a global community of over 15,000 people working together to support our students’ success. We offer you unsurpassed opportunities to innovate and develop best practice across our family, to access extensive professional development, and to gain exceptional experience and career development in our schools. At Nord Anglia, you will have opportunities to progress more, learn more, and collaborate more.</p><br>
<p>We offer exceptional career and development opportunities that come with being part of our global organisation. Our online Nord Anglia University unites our team by harnessing the collective expertise of peers in an exchange of knowledge, ideas, and best practice. We also provide extensive professional development through Nord Anglia University to ensure that our teachers don’t just maintain their skills but can also develop at the cutting edge of educational thinking.</p><br>
<p>Our world-renowned collaborations with The Juilliard School, MIT, UNICEF, and King’s College London, offers our teachers unrivalled access to leading experts in their fields. We also offer selected candidates an opportunity to earn an Executive Master’s in International Education from King’s College London.</p><br> <p>Alongside great training and a competitive package, you’ll enjoy the chance to live and work in one of the world’s most vibrant cities.</p><br>
<p>As a Nord Anglia Education teacher, you enjoy the following benefits:</p><br>
<ul>
<li>A fast-paced, global experience so that you can progress on a global scale</li>
<li>An enabling environment founded on creativity, challenge, and collaboration</li>
<li>A culture that is fair and consultative</li>
<li>Unique opportunities to grow professionally and develop your career</li>
</ul> <p>As an employer, our aim is to create an environment where colleagues are welcomed and are able to bring talents, skills, background and experiences to their roles in an open and inclusive workplace where people from all backgrounds work together with dignity and respect.</p><br> <p><strong>Selection Process</strong></p><br> <p>Applicants should submit a CV, letter of application and the details of two professional referees, one of which should be you current line manager.</p><br> <p><strong>Safeguarding</strong></p><br> <p>At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender or culture. All post holders having regular unsupervised contact with children are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.</p><br>
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<h2 class="h5">Job description</h2>
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<p><strong><span>Data Centre Operations Manager (UAE National) (52811)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></span></strong></p><br><br><p><span>Provide end-to-end leadership for the Middle East DCO control environment and operational governance, acting as the single senior owner for regional control oversight. The role has the mandate to challenge, gatekeep and drive delivery across multiple sites and stakeholders, ensuring the control framework is consistently designed, implemented, evidenced and continuously improved to enhance operational resilience and risk management across Middle East DCO.<br></span></p><br><br><p><span>The role delivers outcomes by setting clear directions, prioritizing key activities and coordinating effective execution through existing teams and governance forums.<br></span></p><br><br><p><strong><span> Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Own end-to-end SIMQ obligations for UAE equipment rooms/data centers, including attestations, site visits, onboarding/decommissioning governance and closure of remediation actions; prioritize, escalate and gate closures to avoid overdue items.</span></li><li><span>Gatekeep and challenge RES changes affecting critical environments, ensuring risk assessments, documentation, approvals and mitigations are complete; decide whether changes proceed, require rework or must be escalated.</span></li><li><span>Deliver secure standards-compliant branch equipment rooms through refurbishments, relocations and incident recovery (e.g., fire/flood), coordinating stakeholders and vendors and making time-critical decisions while maintaining controls.</span></li><li><span>Maintain compliant governance of the legacy backup tape estate (retention, inventory, secure destruction), meeting data retention requirements and two-key controls (SERV1/DSEC7).</span></li><li><span>Partner with Protective Security (PS), Corporate Security (CS) and relevant control owners on access/security changes, providing challenge and input to protect critical environments.</span></li><li><span>Manage colocation and vendor relationships (e.g., JLL, colo providers, media destruction, cabling, maintenance) with clear expectations and “respectful authority”, ensuring delivery, compliance and remediation closure.</span></li><li><span>Support urgent operational requirements, including out-of-hours access and recovery co-ordination, balancing service continuity with control adherence.</span></li><li><span>Provide regular, clear reporting to stakeholders (RES/PS/vendors/regional management) on risks, actions, ageing items and key decisions.</span></li><li><span>Lead cross-functional delivery without additional headcount, aligning teams and suppliers to outcomes across UAE and, where in scope, Oman/Egypt.</span></li><li><span>Set and uphold control standards under time pressure, particularly during branch work and incident recovery, ensuring safety and security aren’t compromised for speed.</span></li><li><span>Coach and influence stakeholders on governance expectations (change control, access discipline, SIMQ evidence), challenging constructively and escalating when needed.</span></li><li><span>Promote inclusive, collaborative ways of working across diverse teams and locations, ensuring decisions are transparent, documented and informed by all relevant voices.</span></li><li><span>Act as the single accountable senior owner for SIMQ outcomes and critical environment operational governance for UAE sites, with regional support for access governance across UAE/Oman/Egypt as required.</span></li><li><span>Operate in a multi-site, high-risk, 24/7 environment where physical security, access control, inventory integrity and change discipline directly impact operational resilience and customer service.</span></li><li><span>Deliver through strong governance cadence (e.g., weekly RES change forums), cross-functional alignment and third-party performance management within defined policy and control guardrails, making day-to-day risk-based decisions and escalating material risks promptly.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Proven experience in critical environment operations and controls (data centers and/or equipment rooms), including physical security, site standards, asset/inventory governance and operational assurance within a regulated environment.</span></li><li><span>Strong control management capability, including leading attestations/control testing, maintaining high-quality evidence, driving remediation to closure and sustaining audit readiness across multiple sites and stakeholders.</span></li><li><span>Solid access management governance experience, including approval workflows, periodic recertification, least-privilege principles and effective handling of exceptions/risks for high-sensitivity locations.</span></li><li><span>Hands-on change governance and assurance for facilities/real estate works impacting live critical environments, including risk assessments, method statement reviews, gating decisions, dependency management and stakeholder governance.</span></li><li><span>Experience managing third parties in an operational context (e.g., colocation providers, facilities management, cabling/maintenance, secure media destruction), with clear performance oversight and control compliance.</span></li><li><span>Financial/commercial governance skills to support operations, including end-to-end PO/TPS management, invoice reconciliation and spend tracking to avoid service disruption.</span></li><li><span>Knowledge of secure media and records retention practices, including compliant retention, inventory integrity, chain of custody and secure destruction controls (including dual-control/two-key principles).</span></li><li><span>Strong stakeholder management and influencing skills, with evidence of delivering outcomes through matrixed teams (RES, Protective/Corporate Security, technology operations and vendors) without direct line authority.</span></li><li><span>Able to perform effectively under pressure, including out-of-hours support when needed, making sound risk-based decisions during incidents (e.g., fire/flood) and time-critical recovery while maintaining control standards.</span></li><li><span>Qualifications: a professional IT qualification is preferred; equivalent hands-on experience in critical environment, governance and control of leadership is acceptable.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52811.</strong></span></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders. He/ She will assume delegated responsibility for delivering clinical governance and service development including settling priorities for this area of service in collaboration with their line manager. </p><ol><li><p>To provide specialist Occupational Therapy interventions to adult and Paediatric patients within the chronic, specialist rehabilitation home care setting. Manage a caseload of patients with complex needs, using evidence-based and client-centered principles to assess, plan, implement and evaluate interventions. Provide this service with a caseload of complex cases as an autonomous practitioner, demonstrating high-level problem solving and clinical reasoning skills, and independence in judgement.</p></li><li><p>To manage therapists less experienced with regular supervision and Performance Management appraisals. Undertake the duties of an Occupational Therapist as defined by the Health Authority Abu Dhabi (HAAD).</p></li><li><p>The scope of practice for the professional Senior Occupational Therapist is that which is defined by HAAD.</p></li></ol></li></ol><p>An Occupational Therapist is recognized as a responsible and accountable professional within NMCRH-KC</p><p><strong>Responsibilities</strong></p><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol><p></p></section>
<h2 class="h5">Job description</h2>
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<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b><u>Job Family</u>:</b></p><br>Management Consulting<p><br><b><u>Travel Required</u>:</b></p><br>Up to 25%<p><br><b><u>Clearance Required</u>:</b></p><br>None<p>Our Communities, Energy and Infrastructure (CE&I) practice engages with leaders in energy and utility clients to successfully navigate the energy transition. We work across value chains creating decarbonisation strategies and helping drive forward solutions including demand response/flexibility, energy and water efficiency, smarter electricity grids and infrastructure, climate resilience and adaptation strategies and business transformation. </p><br><p>To consistently bring highest value to our clients, we work in a uniquely collaborative model integrating insights from our industry, policy and regulation teams along with deep expertise and a track record in energy systems and sustainability. </p><br><p>Supporting our clients with the complexity and challenges of the energy transition is dependent upon our ability to bring together a wide range of capabilities and skills. We are looking to hire exceptional people with diverse backgrounds and experiences with a passion for making the energy transition a reality. It is important to us that all employees uphold Guidehouse’s values of respect, integrity, innovation, stewardship, and excellence and are supportive of our culture of inclusion & diversity.</p><br><p>The UAE team is part of an integrated international business at Guidehouse, combining the UK, European, UAE and Canadian teams under the EMEC business segment.</p><br><p><u><b>What You Will Do:</b></u></p><br><p>As a Consultant at Guidehouse you will be working in a team, advising our clients on how they can best navigate the challenges and opportunities associated with the energy transition. In this role you will:</p><br><ul><li><p>Create meaningful impact for our clients from projects on topics such as: decarbonisation pathways for transport, industry and heat, electricity and water network innovation, climate risk, mitigation and adaptation, flexibility markets, net-zero business model opportunities, energy efficiency, whole system solutions across electricity, water, and gas, network asset management, and infrastructure development. </p><br></li><li><p>Perform industry research, engage internal and external stakeholders, prepare client deliverables, and present findings to your project team and clients. </p><br></li><li><p>Synthesise data into clear analyses and provide fact-based recommendations and solutions for drafting summary reports and presentations.</p><br></li><li><p>Support the development of plans to implement the recommendations and solutions proposed. </p><br></li><li><p>Support the development of client proposals and other business development activities. </p><br></li><li><p>Collaborate with Guidehouse colleagues globally and in related teams including those with a Public Sector and with a Sustainability focus.</p><br></li></ul><p><i>You Are </i></p><br><ul><li><p>A proactive team-player who demonstrates their willingness and ability to work effectively in diverse teams, collaborating with colleagues at all levels. </p><br></li><li><p>A critical thinker with a strong eye for detail and creativity in problem solving.</p><br></li><li><p>Able to show a working knowledge of data collection, organisation and analytical skills.</p><br></li><li><p>Able to work on multiple projects simultaneously and show a good understanding of the project objectives and client expectations.</p><br></li><li><p>A strong communicator with excellent written and presentation skills.</p><br></li><li><p>Passionate about the energy transition, innovation, and personal development.</p><br></li></ul><p><u><b>What You Will Need:</b> </u></p><br><ul><li><p>Relevant undergraduate degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences etc.).</p><br></li><li><p>1 (ONE) or more years of working experience in related fields.</p><br></li><li><p>A strong curiosity, and/or experience, in a relevant industry topic such as: power systems, renewable energy integration, industry decarbonization, flexibility markets, electricity transmission & distribution planning, climate risk, mitigation & adaptation, the importance of water efficiency and innovation in the energy transition, low carbon gas opportunities such as hydrogen and biofuels, sustainability and the environment.</p><br></li><li><p>Experienced with Microsoft products, especially Excel and PowerPoint. Experience with other analytics tools a plus. </p><br></li><li><p>Right to work in the UAE (e.g. UAE National, Golden Visa). Note Guidehouse does provide Visa sponsorship.</p><br></li><li><p>Fluent English language (written and spoken).</p><br></li><li><p>Flexibility to work with Guidehouse colleagues and/or client teams in our UAE offices and other UAE locations as needed.</p><br></li></ul><p><u><b>What Would Be Nice To Have:</b></u></p><br><ul><li><p>Relevant Master’s degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences, etc.). </p><br></li><li><p>Willingness to travel internationally.</p><br></li><li><p>Fluent Arabic language (written and spoken).</p><br></li></ul><p><br><b><u>What We Offer</u>:</b></p><br><p>Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><br><p><u><b>About Guidehouse</b></u></p><br><p>Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><br><p>Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><br><p>If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><br><p>All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><br><p>If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.</p><br><p><i>Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</i></p><br> </div>
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<span></span><p>Black & Grey HR is seeking a Crewing Team Leader – Offshore & Marine to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent office-based role with primary responsibility for UAE operations while supporting regional projects across Saudi Arabia, Qatar, and Kuwait.<br></p><br><p>You will be responsible for leading the Central Crewing function, overseeing the end-to-end crewing of offshore survey, diving, and subsea operations across multiple regional projects. Working closely with project teams, vessel owners, marine operations, clients, and regulatory authorities, you will ensure crew readiness, certification compliance, rotation planning, and seamless mobilization while driving continuous improvement across crewing processes and standards.<br></p><br><span><b>Key Responsibilities</b></span><br>- Lead and supervise the Central Crewing team, providing direction, workload management, and technical guidance to Crewing Coordinators and Officers while ensuring efficient delivery of all crewing activities.<br><br>- Oversee the planning, mobilization, demobilization, and rotation of offshore survey, diving, subsea, and marine personnel, ensuring projects are fully manned in accordance with operational schedules and client requirements.<br><br>- Manage crew certification compliance, monitoring the validity of STCW, IMCA, ADNOC, offshore medicals, visas, passports, and client-specific competency requirements to ensure continuous workforce readiness.<br><br>- Develop and maintain crew rotation plans, manning schedules, and personnel allocation strategies aligned with vessel campaigns, offshore projects, and business priorities.<br><br>- Oversee the preparation and submission of flag state documentation, crew agreements, port clearances, immigration documentation, and statutory regulatory submissions for offshore operations.<br><br>- Build and maintain strong relationships with approved crewing agencies, manning providers, recruitment partners, and training organisations to ensure a reliable and competent offshore workforce.<br><br>- Coordinate with the Marine Operations team to provide crewing support for chartered and third-party vessels, ensuring timely crew changes, approvals, certification compliance, and vessel readiness.<br><br>- Maintain the central crewing database, ensuring personnel records, qualification registers, certification tracking, rotation history, and availability records remain accurate and up to date.<br><br>- Manage crewing budgets, monitor personnel costs, and oversee crew travel, accommodation, visa arrangements, transportation, and mobilization logistics to ensure cost-effective operations.<br><br>- Act as the primary interface with clients, ADNOC, flag state authorities, vessel owners, and regulatory bodies regarding crew approvals, compliance requirements, audits, and operational readiness.<br><br>- Develop, implement, and continuously improve crewing policies, procedures, systems, and operational standards to enhance efficiency, compliance, and service delivery.<br><br>- Prepare regular management reports covering manpower planning, certification status, mobilisation performance, crewing KPIs, workforce utilisation, and operational risks while recommending improvement initiatives.<br><br><br><span>Requirements<span><span>- Bachelor's Degree in Maritime Studies, Business Administration, or a related discipline.<br></span></span><br><span><span>- 8–12 years of experience in marine, offshore, or oil & gas crewing, including a minimum of 3 years in a supervisory or team leadership role.<br></span></span><br><span><span>- Strong knowledge of STCW, MLC 2006, flag state crewing regulations, and offshore personnel compliance requirements.<br></span></span><br><span><span>- Familiarity with IMCA crewing standards and offshore workforce competency management.<br></span></span><br><span><span>- Proven experience leading crewing teams supporting offshore survey, subsea, diving, or marine operations.<br></span></span><br><span><span>- Strong understanding of offshore crew mobilisation, rotation planning, personnel logistics, visa processing, travel coordination, and workforce planning.<br></span></span><br><span><span>- Experience managing relationships with crewing agencies, manning providers, clients, vessel owners, and regulatory authorities.<br></span></span><br><span><span>- Excellent leadership, planning, stakeholder management, communication, and problem-solving skills.<br></span></span><br><span><span>- Proficiency in crewing management systems, personnel databases, and Microsoft Office applications.</span></span><br><span><span><span>Certifications (Please attach below certificates)</span></span></span><span><span>- Relevant maritime, crewing management, or personnel management qualifications.<br></span></span><br><span><span>- Demonstrated experience with MLC 2006 compliance is essential.<br></span></span><br><span><span>- Familiarity with ADNOC personnel approval processes is highly advantageous.<br></span></span><br><span><span>- Knowledge of IMCA offshore crewing standards is preferred.</span></span><br><br><br><br><br><br><br><br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to lead central crewing operations supporting major offshore survey, diving, subsea, and marine projects across the UAE and the wider GCC region<br><br>- Exposure to regional workforce planning, offshore personnel compliance, vessel manning, and multinational project mobilization<br><br>- Opportunity to develop expertise in offshore crewing leadership, regulatory compliance, and strategic workforce management within a dynamic operational environment<br><br>- Long-term career growth and progression into senior marine operations and workforce management leadership roles within a stable organization<br><br><span><b><span><span>HOW TO APPLY</span></span></b></span><br><span><span>- Submit your CV along with copies of your relevant certifications.</span></span><br><br></span><p><span><span>Shortlisted candidates will be contacted within 5 working days of application.</span></span><br></p><br><span><span>BG Marine | Black & Grey HR</span></span><br><br><span><span>The Offshore & Subsea Specialist Desk</span></span><br><br><span><span>Fast. Precise. Confidential. Human.</span></span><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>PRIMARY FUNCTION: </strong></p><br><p>Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><ol><li>Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required.</li><li>Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Clinical Research Activities:<ol><li>Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies).</li><li>Provide the required oversight to manage review, approval and conduct of IIS studies.</li><li>Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys).</li></ol></li><li>Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie’s internal policies and guidelines and in accordance with local laws.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.</li><li>Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans.</li><li>Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.</li><li>Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development.</li><li>Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</li></ol><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.</li><li>Prior experience in <strong>Medical Affairs</strong>, and <strong>Oncology</strong> therapy area are required.</li><li>Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research.</li><li>Ability to comprehensively learn about new subject areas and environments.</li><li>Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers.</li><li>A good understanding of written and oral English is mandatory.</li><li>Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large.</li><li>Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. </li><li>Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate’s medical and clinical activities as necessary.</li><li>Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency.</li><li>High customer orientation and high digital savviness skills.</li><li>Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity</li><li>Ability to travel regularly (approximately 50%)</li></ul><br>Additional Information<br><br><p><strong>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</strong></p><br><ul><li>In-Field/Brand Team members (as applicable)</li><li>Affiliate R&D personnel: Medical Director, Medical operation and Evidence Generation Specialist, Medical Managers/Advisors; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel (as applicable)</li><li>Marketing and Sales of assigned product and therapeutic area; Market access teams; Affiliate Brand teams.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Area and HQ based Therapeutic Area medical affairs teams.</li><li>Area Medical Affairs teams</li><li>Medical Directors and Clinical Teams within Clinical Development Operations and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers, and Local Regulatory Authorities.</li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.<br>You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>We are looking for experienced Senior Data Center Engineers/Technicians to join our Infrastructure Operations team as technical leads within Data Center Operations (DCO). As a Senior Data Center Engineer/Technician, you will serve as a subject matter expert (SME) and escalation point for complex infrastructure issues including hardware, fiber, networking, and related systems. You will mentor junior technicians, drive process improvements, and take ownership of operational excellence across your site or shift. You will independently resolve the most complex infrastructure issues and lead cross-functional troubleshooting efforts to minimize customer impact.<br>Key job responsibilities<br>Safety<br>- Champion and enforce the highest safety standards; drive a world-class safety culture across the team.<br>- Lead safety initiatives, projects, and audits to foster continuous improvement in safety performance.<br>- Adhere to all DC safety protocols during red zone (RZ) and floor operations; coach others on compliance.<br>- Conduct safety inspections, identify hazards, and implement corrective actions to maintain site compliance standards.<br>- Mentor team members on safe work practices and serve as a safety role model.<br>Data Center Operations (DCO)<br>- Diagnose and resolve complex hardware, network, and infrastructure problems with minimal supervision.<br>- Serve as the primary escalation point for issues.<br>- Troubleshoot events within internal Service Level Agreements (SLAs) and drive resolution of high-severity incidents.<br>- Perform advanced root cause analysis (RCA) of equipment failures and document findings to prevent recurrence.<br>- Manual handling and lifting of equipment up to 18 kg may be required (weight limits in accordance with regulations).<br>- Ability to work at heights as required by operational tasks.<br>- Perform and oversee a full range of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties.<br>- Develop, review, and improve Standard Operating Procedures (SOPs) and runbooks to enhance operational efficiency.<br>- Train and mentor junior technicians on troubleshooting methodologies, tools, and best practices.<br>Scope & Decision-Making<br>- Operate across multiple process paths within the DCO team, applying deep technical knowledge to independently determine the correct course of action — including non-standard situations requiring judgment and deviation from established procedures.<br>- Make real-time operational decisions that balance speed, safety, and quality.<br>- Work is reviewed periodically by supervision; expected to operate with significant autonomy on day-to-day tasks.<br>Communication & Collaboration<br>- Communicate clearly and effectively via tickets, SIMs, task tracking entries, write-ups, and post-incident reviews.<br>- Lead team meetings, present operational updates to leadership, and represent DCO in cross-functional discussions.<br>- Collaborate with partner teams (DCEO, Security, Logistics, Engineering) to resolve complex issues and drive improvements.<br>Impact & Process Improvement<br>- Deliver work that directly impacts site-level and cluster-level metrics including ticket resolution, decom throughput, SLA adherence, and safety compliance.<br>- Identify, propose, and implement process improvements that drive operational excellence within DCO workflows.<br>- Own and track improvement initiatives from ideation through execution and measurement.<br>Technical Leadership & Mentorship<br>- Serve as a technical mentor and on-the-job trainer for junior technicians and new hires.<br>- Lead shift operations in the absence of a manager or site lead; act as the point of contact for escalations.<br>- Support onboarding and certification of new team members through structured training and knowledge transfer.<br>Shift & On-Call<br>- Must be able to support shift-based schedules including nights, weekends, and on-call rotations as required by operational needs.<br>About the team<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Why AWS?<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship & Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- High School or equivalent diploma<br>- Experience in computer networking<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience with computer hardware troubleshooting and repair, including server, storage, and networking equipment<br>- Bachelor's degree in IT, computer science or equivalent<br>- Experience in a data center or other critical environment<br>- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings<br>- Proficiency in Linux operating systems and command-line troubleshooting<br>- Experience with network protocols and fiber optic infrastructure<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Vice President Applications & IT PMO</span></span></span> <br>
<span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. </span></span><br> </p><br>
<p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> </p><br>
<p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital & Information Officer, theVP Applications & IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&B (Sevenrooms), Spa & Gym (Zenoti), HR (SuccessFactors), Finance & Procurement (TBD), Salesforce, and Commercial & Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br>
<p><span><u><span>Application Strategy & Architecture</span></u></span></p><br>
<ul>
<li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li>
<li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li>
<li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li>
<li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li>
</ul>
<p><span><u><span>IT PMO & Project Governance</span></u></span></p><br>
<ul>
<li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li>
<li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li>
<li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital & IT workstreams.</span></li>
</ul>
<p><span><u><span>Operational Excellence & Integration</span></u></span></p><br>
<ul>
<li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li>
<li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li>
<li><span>Partner with the Data & AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li>
</ul>
<p><span><u><span>Vendor, Partner & Ecosystem Management</span></u></span></p><br>
<ul>
<li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li>
<li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li>
</ul>
<p><span><u><span>Development, Pre-Opening & Expansion</span></u></span></p><br>
<ul>
<li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li>
<li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&Only, SIRO, Rare Finds).</span></li>
</ul>
<p><span><u><span>People & Organisational Leadership</span></u></span></p><br>
<ul>
<li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li>
<li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li>
</ul>
<p><span><u><span>Risk, Security & Compliance</span></u></span></p><br>
<ul>
<li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li>
<li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li>
</ul> <p><span><strong><span>Skills, Experience & Educational Requirements</span></strong></span></p><br>
<ul>
<li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li>
<li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li>
<li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li>
<li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li>
<li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li>
<li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li>
<li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li>
<li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li>
<li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li>
<li><span>Experience leading and developing diverse, high-performing global teams.</span></li>
<li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li>
<li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li>
<li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li>
<li><span>Willingness and ability to travel internationally.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Job Purpose<br><br>At Emirates, Strategic Planning is an essential part of our business and its success. We are a customer-focused organisation who is committed to developing comprehensive insights and recommendations to enhance our strategic operations. Our data-driven approach and dedication to quality drives our accomplishments and is demonstrated across our planning groups.<br><br>The Network Optimisation and Schedules Integration Manager will manage and represent Commercial Planning as the stake holder unit at the Network Control Centre (NCC), providing direction and support to ensure Commercial issues are appropriately addressed and resolved. Be jointly responsible for planning and decision making process at the NCC to ensure that the commercial objectives and overall corporate objectives are achieved with a focus on quick schedule recovery.<br><br>Design and develop operating procedures, process manuals and initiate new processes to carry out schedule adjustments to effectively match supply and demand across the Emirates route network to achieve higher revenue potential and cost savings. Lead, plan and organise to integrate long-term and short-term schedules in Central Schedule Repository (CSR) as this forms the fundamental source for updating Emirates flight schedules in all relevant systems.<br><br>In This Role, You Will<br><br>Generic: Audit the performance of the Network Optimisation & Charters Controllers (NO&CC) and provide instant decisions to all operational issues which need commercial input. Devise procedures, checklists, write and update business process manuals as well as provide professional expertise to NO&CCs to make time-bound critical decisions in order to capitalise revenue making opportunities and achieve significant cost savings through timely implementation of aircraft swaps and extra flights. Independently identify flights with high and low demand, review aircraft re-assignment options and recommend solutions to adjust capacity on a per flight basis, per route basis where seat supply is constrained in order to achieve unbudgeted incremental revenue and enhanced profits. Influence relevant stakeholders and take their input to develop alternatives in order to gain buy-in for changes. Establish the pattern of aircraft swaps and formulate trends to provide strategic decision making processes to senior management on the changing market dynamics so that future Operating Plans can be fine-tuned to take cognizance of such demand. Independently monitor weak performing/loss making flights and lead tactical price changes with commercial operations, where appropriate. Influence and negotiate with Area Managers/Sale Managers, SVP-COs and MCBDs to improve loads, failing which, recommend flight cancellation or downsizing of aircraft thereby mitigating the losses. Effectively seek and negotiate, on behalf of Manager Network Optimisation & Charters, with various aeronautical authorities/airport slot coordinators and ground service providers to obtain landing/handling permissions for operation of extra flights, charter flights and aircraft gauge changes. These ad-hoc operations are vital contributors for incremental revenues/profits. Manage tactically and create spare aircraft time to launch extra-sections during periods of high season and major world events like Haj, Umrah, Nowroz, Dubai Shopping Festival, Dubai Summer Surprise, Chinese New Year, etc., whilst simultaneously ensuring that schedule integrity is maintained. Manage the production of Emirates public timetables on a seasonal basis. Direct OAG timetable production house in the UK to ensure Emirates schedules are captured correctly and Emirates online and interline connectivity is built to provide maximum product exposure to the travelling public. Coordinate with the printers on design and layout of the timetables to enhance the visibility of Emirates? network and new city-pairs resulting in higher revenue potential. Specialized: (NCC/Network Optimisation) Steer the activities of all operational stakeholders, viz. Engineering Planning, Operations/Hub Control, Flight Dispatch, Crew Scheduling, Airport Services, Sky Cargo and DNATA, towards realization of incremental revenue/cost saving opportunities arising from aircraft reassignment/extra flights. Effective and timely coordination with these stakeholders will result in capitalisation of market demand and maximum utilisation of spare aircraft time leading to higher profits. Manage, evaluate and address all operational constraints and issues which could impact the commercial objectives of the company and co-ordinate to implement recovery plans assessing the revenue and cost benefits of such decisions. Identify threats and opportunities that may arise during any disruptions or deviations and be able to lead and provide direction to the Area/Airport Managers at the outstations to minimise service failures and customer inconvenience. Represent Commercial Planning at the FDU (Flight Disruption Unit) as and when it is activated for major schedule disruption, diversions etc. and also represent on all contingency response plans in the event of a serious aircraft incident or accident, heading up the Incident Support Units where applicable. Project manage charter flights throughout its life cycle, extend support to Manager Network Optimisation and Charters with the price quote and provide valuable inputs for an efficient charter operation, covering all commercial and operational aspects. These flights are of high business value and hence need skilful negotiations with internal and external stake holder to ensure efficient and smooth operations. Evaluate and manage the night curfew and slot constrains at various airports and co-ordinate with airport and regulatory authorities to obtain slot confirmation, landing/take-off permission of all aircraft which are off-schedule and re-plan the flights in order to comply, in case of deviations, with the local requirements and effectively manage the continued increase in slot constrained airports. Failure in complying with the regulatory requirements invites fines to the airline and possible loss of historic slot. Specialized: (Business Systems) Plan, develop and coordinate with EGIT to ensure ENCOM (Emirates Network & Capacity Optimisation Module), CSR (Central Schedule Repository) and other Network Optimisation systems are fully functional, are in line with the latest technological advancements and are capable of meeting Emirates' future business requirements. ENCOM and CSR are critical Tier-2 applications supporting many other departments in efficient management of Emirates' schedules and smooth functioning of the entire Airline. Conduct internal surveys of various other systems in the company that completely rely on schedule information sourced from Planning and direct EGIT to develop electronic links between these systems so that Emirates flight schedules are synchronised continuously to eliminate errors. This is of paramount importance given the criticality of the systems and their impact on revenue generation. Design and develop procedures to establish fool proof data filtration process in CSR and prevent leakage of confidential information and avoid exposure of company plans prematurely to the competition. Control the display of new destinations and new aircraft types in all internal and external systems in line with company confidentiality policies and at the same time configure systems to dynamically announce new destinations, schedule/aircraft changes at short notice to make the most commercial impact. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement.<br><br>Qualification<br><br>To be considered for this role you must meet the below requirements:<br><br>Degree or Honours (12+3 or equivalent)8+ Years in Commercial/Sales/Research/Analysis Experience in Airline Industry specifically in Network optimisation/flight scheduling. Sound knowledge of flight scheduling, passenger charter sales, airline operations, aviation regulations. A broad based knowledge of commercial, operational and financial aspects of the airline industry. Excellent knowledge of IT systems. Excellent verbal and written communication skills. IATA SSIM chapter 4 - Standard schedules message procedures. IATA SSIM chapter 6 - Airport slot co-ordination procedures. IATA SSIM chapter 7 - Presentation and transfer of schedule data set. Computer literate with expertise in flight scheduling systems and thorough knowledge of IATA scheduling guidelines and electronic data transfer mechanisms.<br><br>At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.<br><br>Salary & benefits<br><br>Competive Salary<br><br>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website emiratesgroupcareers.com. Further information on what it's like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section