Curriculum Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Asset &amp; Maintenance Management System (AMMS) Manager is responsible for leading the Asset Management and Maintenance Systems function for Dubai Metro, ensuring the effective governance, development, implementation, and continuous improvement of asset management frameworks, maintenance strategies, maintenance systems, asset information, and engineering performance processes. The role ensures that asset management practices support safety, reliability, availability, maintainability, lifecycle optimisation, and contractual compliance across all operational and maintenance asset classes under the Keolis-MHI engineering framework.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <p><span><strong>Strategic</strong></span></p><br> <ul> <li><span>Leads the development and implementation of asset management strategies aligned with business objectives, contractual requirements, and RTA expectations.</span></li> <li><span>Establishes long-term asset lifecycle frameworks, asset health methodologies, maintenance optimisation programmes, and asset performance management strategies.</span></li> <li><span>Drives continuous improvement initiatives to enhance asset reliability, availability, maintainability, safety, and cost effectiveness.</span></li> <li><span>Supports strategic planning for renewals, obsolescence management, asset replacement programmes, and technology adoption.</span></li> <li><span>Development of asset management documentation, including management plans (e.g. warranty, obsolescence, assets, defect, etc.), policies and strategies to maintain AMS integrity and provide guidelines and procedures to be followed.</span></li> <li><span>Champion digital transformation of asset management, including mobile solutions, digital processes, IoT and integrated data to support condition-based and predictive maintenance regimes.</span></li> </ul> <p><span><strong>Financial</strong></span></p><br> <ul> <li><span>Leads lifecycle cost modelling, asset investment planning, maintenance optimisation </span><span>assessments</span><span>, and business </span><span>case</span><span> development.</span></li> <li><span>Provides</span><span> asset management inputs to budget planning, renewals forecasting, capital investment proposals, and cost-benefit evaluations.</span></li> <li><span>Supports financial optimisation through data-driven maintenance and asset management decision-making.</span></li> </ul> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Acts as the focal point for asset management governance and maintenance systems performance.</span></li> <li><span>Coordinates with RTA, Engineering, Maintenance, Digital &amp; Data teams, OEMs, and external stakeholders to ensure asset management objectives are achieved.</span></li> <li><span>Supports contractual reporting, asset performance reviews, audits, and asset management maturity assessments.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Oversee the day-to-day management and optimisation of the AMS to ensure it supports operational needs and adheres to best practices.</span></li> <li><span>Oversee routine CMMS administration and operations, including mobile solutions and integration with related systems (e.g. D365) to ensure system availability for end-users.</span></li> <li><span>Deliver contractual obligations and requirements to the RTA.</span></li> <li><span>Maintain obsolescence registers and trackers for parts, assets and systems nearing end-of-life or support withdrawal.</span></li> <li><span>Maintain high standards of data integrity by defining and enforcing data governance, incorporating structures, hierarchies, and validation rules within the AMS/CMMS.</span></li> <li><span>Embed AMS processes into daily operations where applicable, ensuring seamless workflows across maintenance, inspections, asset tracking, and lifecycle planning.</span></li> <li><span>Ensure the central asset register is continuously updated and reflects accurate asset attributes, condition, criticality, and lifecycle status.</span></li> <li><span>Ensure operational documentation and system outputs meet standards and remain available to support audits, inspections, and external reviews.</span></li> </ul> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ul> <li><span>Build asset management capabilities through development of training materials, training sessions, and knowledge-sharing sessions across departments.</span></li> <li><span>Drive AMS/CMMS awareness and competence through development of training materials, training sessions and establishment of dedicated forums attended by nominated ‘Champions’.</span></li> <li><span>Fostering open and honest workplace culture to drive collaborative working relationships across functions and departments.</span></li> </ul> <p><span><strong>DIMENSIONS</strong></span></p><br> <ul> <li><span>Oversight of the AMS, ensuring compliance with ISO55001 standard, and incorporating 680,000+ assets across a wide range of asset classes and owners and geographical locations.</span></li> <li><span>Operations and development of the CMMS, incorporating 1100+ users and systems integrations (e.g. D365, RIMMS, etc.).</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> <li><span>Site inspections and visits may be required.</span></li> </ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><strong><span>Min.</span></strong></p><br> <p><strong><span>Required</span></strong></p><br> <p><strong><span>Desirable</span></strong></p><br> <br> <p><strong><span>Education</span></strong></p><br> <p><span>Bachelor’s degree in engineering, Asset Management, Industrial Engineering, Reliability Engineering, or related discipline from an accredited institution.</span></p><br> <p><span>Master's Degree in Asset Management, Reliability Engineering, Business Administration, or related discipline.</span></p><br> <br> <p><strong><span>Experience</span></strong></p><br> <p><span>Experience in asset management, engineering, maintenance, reliability, or railway operations, including experience in a leadership role.</span></p><br> <p><span>Experience within railway, metro, transportation, infrastructure, or regulated asset-intensive industries.</span></p><br> <br> <p><strong><span>Skills / Training</span></strong></p><br> <p><span>Skills / Training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with CMMS systems (preferably Maximo), maintenance optimisation, asset lifecycle planning, KPI management, reliability analysis, and data analytics.&nbsp; </span></p><br> <p><span>Fluent in English.</span></p><br> <p><span>ISO 55000 certification, CMRP, IAM certification, RCM, FMECA, reliability engineering, or asset management qualifications.</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The purpose of this position is to provide effective protection planning and infrastructure access coordination services to support maintenance and engineering activities across Dubai Metro and Dubai Tram. The role is responsible for assisting in the planning, scheduling, coordination, administration, and documentation of track possessions, infrastructure access arrangements, and Permit-to-Work (PTW) approvals during Engineering Hours and during Operational Hours. The position supports maintenance delivery by ensuring accurate planning documentation, timely communication with stakeholders, and compliance with all safety and access control procedures</span></p><br><p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><span><strong>STRATEGIC&nbsp;</strong></span></span></p><br> <ul> <li><span>Support the Infrastructure Access Lead in delivering effective protection planning and infrastructure access coordination activities for Dubai Metro and Dubai Tram.</span></li> <li><span>Assist in the development and maintenance of planning processes, documentation standards, and access control arrangements.</span></li> <li><span>Support continuous improvement initiatives relating to possession planning, PTW management, and infrastructure access control.</span></li> <li><span>Contribute to the efficient utilisation of engineering access windows through effective planning and coordination activities</span></li> </ul> <p><span><strong>FINANCIAL</strong></span></p><br> <ul> <li><span>Ensure compliance with Keolis MHI financial governance, document control requirements, and management system procedures.</span></li> <li><span>Support efficient planning and scheduling practices that minimise disruption and optimise use of access opportunities.</span></li> <li><span>Maintain accurate planning records and documentation to support audit and business requirements.</span></li> </ul> <p><span><strong>stakeholder / customer </strong></span></p><br> <ul> <li><span>Coordinate with maintenance disciplines, Infrastructure Access Controllers, Operations Control Centre, contractors, and other stakeholders regarding infrastructure access requirements.</span></li> </ul> <ul> <li><span>Assist Infrastructure Access Controllers in coordinating requests from internal departments, external contractors, and third-party organisations.</span></li> <li><span>Communicate approved PTWs, possession arrangements, engineering notices, PIC Training &amp; licensing and schedule changes to relevant stakeholders.</span></li> <li><span>Support stakeholder engagement activities to ensure maintenance requirements are delivered safely and efficiently while minimising operational impact</span></li> </ul> <p><span><strong>operational&nbsp;</strong></span></p><br> <ul> <li><span>Assist in planning, scheduling, prioritising, and coordinating protection arrangements during Engineering Hours and Operational Hours where required.</span></li> <li><span>Support the booking and administration of track possessions and prepare draft Lineside Possession Schematics for weekly planning meetings.</span></li> <li><span>Maintain and monitor Permit-to-Work applications and issue approved permits to authorised requesting parties.</span></li> <li><span>Maintain PTW databases, electronic records, indexing systems, and document storage structures.</span></li> <li><span>Coordinate PTW applications with all concerned parties and stakeholders to ensure timely approvals.</span></li> <li><span>Maintain accurate records of schedules, completed activities, and planning documentation.</span></li> <li><span>Prepare and update:</span></li> <li><span>Weekly Engineering Notices</span></li> <li><span>Weekly Lineside Access Plans</span></li> <li><span>Possession Schematics</span></li> <li><span>Permit-to-Work Summaries</span></li> <li><span>Possession Authority Forms</span></li> <li><span>Mainline and Depot Switching Schedules</span></li> <li><span>Assist in preparing engineering planning documentation using approved software tools and templates.</span></li> <li><span>Ensure all planning documentation is accurate, current, and distributed within required timescales.</span></li> <li><span>Support investigations relating to planning discrepancies, access control issues, and non-compliance events.</span></li> <li><span>Undertake any other duties reasonably assigned by the Planning Manager.</span></li> <li><span>Carry out duties as reasonably instructed by the Planning Manager</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ul> <li><span>Primarily office-based role.</span></li> <li><span>Regular interaction with maintenance teams, Infrastructure Access Controllers, Operations Control Centre, contractors, and third-party stakeholders.</span></li> <li><span>Responsible for administration and coordination of PTW documentation, engineering notices, and possession planning records.</span></li> <li><span>Supports planning activities across Dubai Metro and Dubai Tram networks</span></li> </ul> <p><span><strong>KEY COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>technical COMPETENCIES</strong></span></p><br> <p><span><strong>Planning &amp; Coordination </strong></span></p><br> <p><span>Ability to coordinate multiple maintenance and engineering activities, ensuring effective scheduling and delivery of infrastructure access arrangements.</span></p><br> <p><span><strong>Documentation &amp; Administration&nbsp;</strong></span></p><br> <p><span>Ability to prepare, maintain, and control planning documentation, engineering notices, PTW records, and related reports accurately and efficiently.</span></p><br> <p><span><strong>IT &amp; Systems&nbsp;</strong></span></p><br> <p><span>Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with working knowledge of Visio, Project, Acrobat Pro, and document management systems.</span></p><br> <p><span><strong>Technical Knowledge</strong></span></p><br> <p><span>Good understanding of:</span></p><br> <ul> <li><span>Track layouts and power rail sectioning</span></li> <li><span>Metro and Tram infrastructure</span></li> <li><span>Depot and station layouts</span></li> <li><span>Traction power switching arrangements</span></li> <li><span>Permit-to-Work processes</span></li> <li><span>Possession planning and access control systems</span></li> </ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>Engineering Graduate in either Electrical, Civil, Electronics &amp; Communications, Transportation/Automobile, Mechanical Engineering with understanding of Metro and Tram systems.</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>2 or more years of relevant work experience in engineering works management, maintenance, planning, possession planning and infrastructure access control</span></p><br> <ul> <li><span>Regional or UAE experience</span></li> <li><span>Experience of working in a Metro / light rail environment</span></li> <li><span>Knowledge and experience of data analysis, interrogation and reporting</span></li> <li><span>Knowledge and experience of Maximo CMMS (v7.6+)</span></li> </ul> <br> <p><span><strong>Skills / Training</strong></span></p><br> <p><span>Fluent in English</span></p><br> <ul> <li><span>Reliability professional or engineer certification, or other relevant reliability certification</span></li> <li><span>Institute of Asset Management (IAM) certification / diploma</span></li> <li><span>Project Management Professional (PMP)</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Test Automation Engineer will play a critical role in enhancing Test Automation solutions for the Client’s applications and platforms including the SupTech program, Payments &amp; Reporting platforms and related technology stacks within a modern DevSecOps delivery pipeline.<br> This role encompasses analyzing technical and functional designs, defining test strategies, designing and implementing automated test frameworks and test cases (UI, API, Mobile App, Integrations, Performance Testing), and ensuring high quality, reliability, and security of software deliveries.<br> The Senior Test Automation Engineer will drive continuous improvement in test automation practices &amp; tooling to meet Client’s quality objectives, collaborating with relevant stakeholders to optimize test coverage, execution efficiency, &amp; compliance with industry standards and internal policies Additionally, the engineer will be responsible for integrating existing CI/CD pipelines with test automation scripts to establish a full CI/CD/CT (Continuous Testing) pipeline and utilizing mobile app testing tools such as Appium, Espresso, XCUITest, and Detox The role also involves promoting modern software quality engineering practices, fostering innovation in automation, ensuring code and test quality, promoting collaboration through agile practices, providing effective support and resolution for quality-related issues, and aligning testing and automation decisions with the overall objectives of the Client.<br> Key Responsibilities Core Responsibilities Enhance and implement a robust, scalable, and maintainable test automation solutions for Client’s applications stack.<br> The role ensures that automated testing frameworks and suites are aligned with modern technology stacks and continuously support evolving business and regulatory needs.<br> It involves setting the overall test automation strategy and technical vision, defining quality and testability standards, and ensuring adherence to best practices in software testing, evaluating Test automation and Performance Testing tools and its frameworks, Quality engineering patterns, Adopt agile testing practices and principles across the environment.<br> 1. Test Automation Strategy, Design and Implementation · Design, develop, maintain, and enhance the test automation strategy for key applications and platforms (including SupTech (Supervision Technology for banking supervision), Payments &amp; Reporting, and other critical systems).<br> · Analyze business, functional, and technical requirements to design effective automated test scenarios and suites.<br> · Design, build, and maintain modular, reusable, and scalable test automation frameworks (UI, API, Mobile, Integration, Performance and Regression).<br> · Ensure test automation solutions are aligned with architectural standards, security guidelines, JIRA and DevSecOps/CI-CD practices.<br> · Integrate existing CI/CD pipeline with test automation scripts to establish a full CI/CD/CT (Continuous Testing) pipeline, ensuring continuous validation throughout the development lifecycle.<br> 2. Test Development, Execution and maintenance · Develop, review, and optimize automated test scripts using approved tools and languages.<br> · Integrate automated tests into JIRA (Xray Test Case Management) for comprehensive test case lifecycle management, including requirements traceability, execution tracking, and reporting.<br> · Maintain and refactor existing test suites to improve stability, reliability, coverage, and execution speed, monitor and analyze test execution results, identify flakiness or instability, and implement corrective actions.<br> · Ensure timely execution of automated suites in line with release schedules and quality KPIs.<br> · Implement Mobile Device Farm integration with Tosca (using tools like Perfecto, BrowserStack, or Sauce Labs) to execute automated mobile test cases on both physical devices and emulators/simulators.<br> 3. Quality Engineering, Standards and Governance · Adhere to test automation coding standards, best practices, and design patterns, modern quality engineering approaches (e.<br>g., Test-Driven, Behaviour-Driven, shift-left testing).<br> · Contribute to maintain test data &amp; environment management, test configuration standard · Support the establishment and tracking of quality metrics (e.<br>g., test coverage, defect leakage, automation coverage, and execution duration).<br> · Ensure testing practices are compliant with internal policies, regulatory requirements, and industry standards.<br> 4. Collaboration, Stakeholder Engagement and Support · Collaborate closely with BA, Developers, Solution architects, PMO, and operations teams to ensure quality is embedded throughout the lifecycle.<br> · Liaise between business users and technical teams to clarify requirements, acceptance criteria, test coverage, support for test automation and quality-related issues, including troubleshooting test failures, environment issues and tool integration challenges.<br> · Participate actively in agile ceremonies (planning, refinement, reviews, retrospectives) to represent quality and test automation perspectives.<br> 5. Tooling, Innovation and continuous improvement · Evaluate, recommend, and implement test automation, performance testing, and quality engineering tools and frameworks that align with the Client’s technology stack.<br> · Explore and adopt innovative approaches such as AI-assisted testing, model-based testing, and test impact analysis where relevant.<br> · Continuously optimize test suites (e.<br>g., prioritization, parallelization, environment usage) to reduce cycle time and improve feedback speed.<br> · Identify opportunities to improve processes, enhance test coverage, and increase automation maturity across teams.<br> · Utilize mobile app testing tools such as Appium, Espresso, XCUITest, and Detox for mobile automation and implement CI/CD/CT pipeline orchestration to enable continuous testing with automated smoke, regression, integration, and performance tests.<br> 6. Documentation and Knowledge management · Develop and maintain comprehensive documentation for test automation frameworks, standards, test suites, and execution processes.<br> · Document and share lessons learned, best practices, and guidelines for effective automation of quality.<br> · Perform any other duties outside the scope as and when required.<br> Self-Management Responsibilities · Professional Development: Identify and pursue training opportunities to enhance skills and competencies.<br> · Competency Mastery: Strive for excellence across all required competencies for the role.<br> · Industry Awareness: Stay informed about emerging trends, techniques, and advancements in the field to ensure continued relevance and capability.<br> Threshold Qualifications: · Bachelor’s or Master’s degree in Software Engineering (IT) · Professional certifications in Software Testing Automation.<br> · Extensive expertise in Tricentis TOSCA automation tool, NEOLOAD performance testing tool · ISTQB, Cypress/Appium certifications, Agile/Scrum, DevSecOps, CI/CD would be an advantage.<br> · Certifications in mobile testing tools (Appium, XCUITest, Espresso, Detox) · Xray Certified Practitioner (JIRA Xray Test Case Management) - Preferred Experience: · Minimum of 6+ years of hands-on experience in software testing with a strong focus on test automation across UI, API, and integration layers.<br> · Proven track record in designing, implementing, and maintaining automation frameworks and suites for enterprise-level applications.<br> Technical Skills: Tosca Automation Specialist: · Tosca Installation Setup, Server management, Tosca Commander workspace navigation, Scanning modules.<br> · Test Data Service (TDS) for data creation, Test case design (TCD), Test data management (TDM), Setting up Distributed Execution (DEX) agents.<br> · Parameterization, Synchronization, Simulation, Integration testing.<br> · Proficiency in Selenium, JMeter/LoadRunner, REST/SOAP, Postman, Appium, Espresso, XCUITest, Detox · Scripting language for test automation (Java, JavaScript, Python) · CI/CD/CT Pipeline Experience: Integrating automated tests within CI/CD pipelines (Jenkins, GitLab, Azure DevOps) to establish continuous testing workflows.<br> Experience with CI/CD/CT orchestration and pipeline management Preferred Skills : · Advanced module design patterns, recovery scenarios, utilizing libraries to maintain stable automated suites.<br> · Skills to automate API/Microservices testing (REST/SOAP, Postman, Swagger) · Data-driven tests to maximize coverage with minimal test cases.<br> · Database Testing: MSSQL, MYSQL, ORACLE · Analytical skills to conduct RCA (root cause analysis) · Integrating automated tests within CI/CD pipelines (Jenkins, GitLab Azure DevOps) · Familiarity with containerization and orchestration (Docker, Kubernetes) · Integration of Tosca to Mobile Device Farm (such as Perfecto, BrowserStack, Sauce Labs) and able to execute automated testcases in Mobile Devices (Physical device or Emulator/Simulator) · Mobile App Testing Tools: Appium, Espresso, XCUITest, Deto Preferred Certifications: · Tosca Automation Suite (AS1 and AS2) and Test Design Specialist (TDS1 &amp; TDS2) · Automation Engineer (AE) · Xray Certified Practitioner (JIRA Xray Test Case Management)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>1. Fleet Operations</strong></p><ul><li><p>Manage the day-to-day fleet operations and vehicle assignments to ensure smooth transportation and delivery activities.</p></li><li><p>Coordinate fleet allocation based on operational priorities and business requirements.</p></li><li><p>Support UAE-wide delivery operations by ensuring vehicle availability.</p></li><li><p>Maintain effective communication between fleet operations, warehouse teams, transport coordinators, and business stakeholders.</p></li><li><p>Monitor fleet utilization and optimize </p><p><strong>2. Fleet Administration &amp; Compliance</strong></p><ul><li><p>Oversee vehicle registration, insurance renewals, RTA passing, and registration card renewals for new and existing vehicles.</p></li><li><p>Ensure complete compliance with UAE statutory and regulatory requirements.</p></li><li><p>Maintain and monitor:</p><ul><li><p>RTA Traffic File</p></li><li><p>Vehicle Registration Records</p></li><li><p>Insurance Documentation</p></li><li><p>Employee Emirates IDs</p></li><li><p>Road Permits</p></li><li><p>Delivery Permits</p></li><li><p>Vehicle Branding Permits</p></li></ul></li><li><p>Ensure vehicles remain free from traffic violations and fines through regular monitoring.</p></li><li><p>Manage balances and transactions for Salik, Darb, and other fleet E-Wallet systems.</p></li><li><p>Coordinate with government authorities for regulatory approvals whenever required.</p></li></ul><p><strong>3. Vehicle Operations &amp; Preventive Maintenance</strong></p><ul><li><p>Monitor daily vehicle utilization and schedule preventive maintenance accordingly.</p></li><li><p>Develop preventive maintenance plans to maximize vehicle reliability.</p></li><li><p>Conduct regular inspections to ensure fleet roadworthiness and serviceability.</p></li><li><p>Coordinate with vehicle custodians to complete scheduled maintenance on time.</p></li><li><p>Physically receive vehicles from drivers before repairs and validate job cards.</p></li><li><p>Coordinate repairs with workshops and garages.</p></li><li><p>Ensure vehicle uptime of <strong>98% or above</strong> across the fleet.</p></li><li><p>Minimize vehicle downtime through proactive maintenance planning.</p></li></ul><p><strong>4. Accident &amp; Insurance Management</strong></p><ul><li><p>Coordinate accident reporting with the Administration team.</p></li><li><p>Register accident claims with insurance providers.</p></li><li><p>Arrange vehicle surveys and repair approvals.</p></li><li><p>Liaise with garages to ensure timely and quality repairs.</p></li><li><p>Monitor insurance claims until closure.</p></li><li><p>Maintain accident records and prepare incident reports.</p></li><li><p>Identify preventive measures to reduce accident frequency.</p></li></ul><p><strong>5. Fleet Cost &amp; Expense Control</strong></p><ul><li><p>Monitor and control fleet operating expenses.</p></li><li><p>Analyze fuel consumption, maintenance costs, repair expenses, and operational expenditure.</p></li><li><p>Raise and manage Purchase Orders through ERP systems.</p></li><li><p>Coordinate spare parts planning with garages.</p></li><li><p>Monitor vehicle operating cost per kilometer and benchmark against industry standards.</p></li><li><p>Recommend cost-saving initiatives without compromising operational performance.</p></li></ul><p><strong>6. GPS &amp; Fleet Technology Monitoring</strong></p><ul><li><p>Monitor GPS tracking systems to ensure route compliance and operational efficiency.</p></li><li><p>Analyze vehicle movement and utilization reports.</p></li><li><p>Maintain fleet databases and operational dashboards.</p></li><li><p>Generate periodic reports using Excel and reporting tools.</p></li><li><p>Support implementation of fleet technology and automation initiatives.</p></li></ul><p><strong>7. Driver &amp; Resource Management</strong></p><ul><li><p>Assess the driving capabilities of shortlisted drivers during the recruitment process.</p></li><li><p>Coordinate driver deployment based on operational requirements.</p></li><li><p>Prepare driver attendance, overtime, shift schedules, and leave plans.</p></li><li><p>Manage vehicle handover and takeover processes.</p></li><li><p>Resolve driver-related operational issues.</p></li><li><p>Promote driver accountability and adherence to company standards.</p></li></ul><p><strong>8. Health, Safety &amp; Quality Standards</strong></p><ul><li><p>Ensure compliance with company Quality, Health, Safety, and Environment (QHSE) standards.</p></li><li><p>Ensure all drivers are equipped with the required Personal Protective Equipment (PPE).</p></li><li><p>Monitor compliance with Standard Operating Procedures (SOPs).</p></li><li><p>Promote safe driving practices and defensive driving awareness.</p></li><li><p>Support investigations into safety incidents and recommend corrective actions.</p></li></ul><p><strong>9. Reporting, MIS &amp; Continuous Improvement</strong></p><ul><li><p>Prepare daily, weekly, and monthly fleet operational reports.</p></li><li><p>Generate MIS reports covering:</p><ul><li><p>Fleet Utilization</p></li><li><p>Vehicle Uptime</p></li><li><p>Maintenance Status</p></li><li><p>Accident Analysis</p></li><li><p>Cost per Kilometer</p></li><li><p>Fuel Consumption</p></li><li><p>Driver Productivity</p></li></ul></li><li><p>Analyze operational and technical processes to identify improvement opportunities.</p></li><li><p>Develop initiatives to improve garage efficiency and reduce turnaround time.</p></li><li><p>Support implementation of continuous improvement projects.</p></li><li><p>Coach and guide drivers and fleet personnel to improve productivity.</p></li><li><p>Provide technical and operational support to team members.</p></li><li><p>Report operational performance and productivity metrics to management.</p></li></ul><p>Implement corrective and preventive actions to address operational issues.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>From Fleet Operations with a Retail Background</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 353/001/442<br><strong>Industry:</strong> 3PL / Logistics &amp; Transportation<br><br>We are seeking an experienced HR Manager to lead and oversee all human resources functions within a fast-paced logistics and transportation environment. The role is responsible for managing workforce operations, ensuring compliance with UAE labor regulations, overseeing employee relations, and driving operational excellence across blue-collar and white-collar workforces.<br>The ideal candidate will have extensive experience managing large workforces within the logistics, delivery, transportation, FMCG, or manpower outsourcing sectors and possess strong leadership and problem-solving skills. This HR Manager Job in Abu Dhabi is an excellent opportunity for professionals looking to contribute to a dynamic and rapidly growing organization.<br><br><strong>HR Department Leadership &amp; Supervision</strong><br><ul><li>Supervise and manage all activities of the HR department.</li><li>Assign tasks, set priorities, and monitor the performance of HR team members.</li><li>Ensure HR team compliance with company policies, timelines, and quality standards.</li><li>Act as the final internal checkpoint before HR matters are escalated to management.</li></ul><strong>Workforce HR Operations</strong><br><ul><li>Oversee end-to-end HR operations for riders, drivers, and white-collar employees.</li><li>Ensure the proper execution of recruitment and onboarding activities.</li><li>Maintain employee documentation and personnel records.</li><li>Coordinate medical insurance administration.</li><li>Manage employee leave and workforce status tracking.</li><li>Handle disciplinary actions and employee investigations.</li><li>Ensure no operational disruption occurs due to HR delays.</li></ul><strong>Payroll &amp; Workforce Administration</strong><br><ul><li>Oversee payroll coordination, including overtime calculations, deductions, and incentive administration.</li><li>Monitor employee attendance and workforce data.</li><li>Manage accommodation and transportation coordination for employees where applicable.</li><li>Ensure accurate HR reporting and workforce administration.</li></ul><strong>Compliance &amp; Legal Oversight</strong><br><ul><li>Ensure full compliance with UAE Labor Law and MOHRE regulations.</li><li>Oversee compliance with WPS governance requirements.</li><li>Ensure compliance with medical insurance requirements and statutory obligations.</li><li>Lead and manage MOHRE inspections, audits, and investigations.</li></ul><strong>Performance Management &amp; Reporting</strong><br><ul><li>Track and monitor KPIs such as attendance, productivity, punctuality, and operational performance.</li><li>Analyze workforce data and provide recommendations for process improvements and workforce optimization.</li><li>Prepare HR reports and management updates as required.</li></ul><strong>Leadership &amp; Continuous Improvement</strong><br><ul><li>Lead and develop HR coordinators and operational teams.</li><li>Promote a process-driven and performance-oriented culture.</li><li>Drive operational improvements and implement HR best practices.</li><li>Support the business in a fast-paced startup environment and adapt to changing business requirements.</li></ul><br><br><ul><li>Bachelor's Degree in Human Resources, Business Administration, or a related field.</li><li>Minimum <strong>3 years of UAE experience managing large blue-collar workforces, preferably within logistics, delivery services, transportation, FMCG, manpower outsourcing, or similar high-volume environments.</strong></li><li>Experience managing riders or a workforce of approximately 500 blue-collar employees will be an advantage.</li><li><strong>Strong knowledge of UAE Labor Law, MOHRE regulations, and WPS requirements.</strong></li><li>Experience in payroll coordination, including overtime, deductions, and incentive management.</li><li>Experience handling disciplinary cases, investigations, and employee relations matters.</li><li>Strong knowledge of HRMS and attendance management systems.</li><li>Advanced proficiency in Microsoft Excel and Google Sheets.</li><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent organizational and analytical abilities.</li><li>Ability to work effectively in a fast-paced startup environment.</li><li>Strong communication skills in English; Arabic language skills will be an advantage.</li><li>Energetic, proactive, and able to manage multiple priorities effectively.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>Great hotels run on great partnerships. We're looking for a Purchasing Manager who can balance quality, cost, and efficiency while ensuring the right products and services are available at the right time to support every area of the hotel.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead the Purchasing function to ensure the timely procurement of quality goods and services while supporting the hotel's operational and financial objectives.&nbsp;</span></p><br></li><li><p><span>Source, evaluate, and negotiate with suppliers to achieve the best value, quality, and service while maintaining strong vendor relationships.&nbsp;</span></p><br></li><li><p><span>Manage the procurement process from requisition to purchase order, ensuring compliance with hotel policies and approval procedures.&nbsp;</span></p><br></li><li><p><span>Monitor inventory levels, coordinate stock takes, and ensure the proper storage and handling of goods to minimise waste and maintain operational efficiency.&nbsp;</span></p><br></li><li><p><span>Review supplier performance regularly, negotiate contracts, and identify opportunities for cost savings without compromising quality.&nbsp;</span></p><br></li><li><p><span>Ensure all purchasing activities comply with company policies, local regulations, and ethical procurement standards.&nbsp;</span></p><br></li><li><p><span>Work closely with department heads to understand operational requirements and ensure timely availability of materials and supplies.&nbsp;</span></p><br></li><li><p><span>Monitor market trends, pricing, and product availability to support informed purchasing decisions.&nbsp;</span></p><br></li><li><p><span>Prepare purchasing reports, analyse procurement data, and recommend improvements to enhance efficiency and cost control.&nbsp;</span></p><br></li><li><p><span>Support budget management by monitoring purchasing expenses and identifying opportunities to improve profitability.&nbsp;</span></p><br></li><li><p><span>Maintain accurate purchasing records, contracts, and documentation for audit and compliance purposes.&nbsp;</span></p><br></li><li><p><span>Lead, coach, and develop the Purchasing team while fostering a collaborative and service-focused culture.&nbsp;</span></p><br></li><li><p><span>Promote sustainable purchasing practices by supporting responsible sourcing and reducing environmental impact wherever possible.&nbsp;</span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Bachelor's degree in Supply Chain Management, Purchasing, Business Administration, Finance, or a related field.&nbsp;</span></p><br></li><li><p><span>A minimum of 4 to 5 years of purchasing or procurement experience within the UAE hospitality industry, including leadership experience in a similar role.&nbsp;</span></p><br></li><li><p><span>Strong knowledge of procurement processes, inventory management, supplier negotiations, and contract administration.&nbsp;</span></p><br></li><li><p><span>Proven experience managing supplier relationships and delivering cost-saving initiatives while maintaining quality standards.&nbsp;</span></p><br></li><li><p><span>Good understanding of hotel operations and purchasing requirements across all departments.&nbsp;</span></p><br></li><li><p><span>Experience using procurement and inventory management systems.&nbsp;</span></p><br></li><li><p><span>Strong analytical, negotiation, and organisational skills with excellent attention to detail.&nbsp;</span></p><br></li><li><p><span>Good understanding of budgeting, cost control, and financial reporting.&nbsp;</span></p><br></li><li><p><span>Excellent communication and stakeholder management skills with the ability to build effective relationships across departments and with suppliers.&nbsp;</span></p><br></li><li><p><span>Fluent in English. Additional language skills are an advantage. Local UAE hospitality experience is essential.&nbsp;</span></p><br></li></ul>What you can expect from us:&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>We believe every plate tells a story. So, we’re searching for a Head Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes, you’ll ensure quality, maintain high standards and keep the kitchen running smoothly.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead all culinary operations across the hotel's restaurants, bars, banquets, in-room dining, and pastry production, ensuring exceptional quality, consistency, and innovation.</span></p><br></li><li><p><span>Develop seasonal menus, signature dishes, and creative culinary experiences that reflect guest preferences, market trends, and the hotel's dining concepts.</span></p><br></li><li><p><span>Apply your expertise in Mediterranean cuisine and Pastry to inspire menu development, mentor the culinary team, and elevate the hotel's food offerings.</span></p><br></li><li><p><span>Inspire, coach, and develop the culinary team, creating a culture of excellence, collaboration, and continuous learning.</span></p><br></li><li><p><span>Plan daily kitchen operations, ensuring the right staffing levels and efficient workflow across all shifts.</span></p><br></li><li><p><span>Maintain the highest standards of food quality, presentation, hygiene, and consistency in line with IHG brand standards and HACCP requirements.</span></p><br></li><li><p><span>Partner closely with the Director of Operations, Food &amp; Beverage team, and other departments to deliver outstanding guest experiences and successful events.</span></p><br></li><li><p><span>Engage with guests, respond to feedback, and continuously enhance the culinary offering to improve guest satisfaction.</span></p><br></li><li><p><span>Monitor food costs, labour expenses, inventory, and purchasing to achieve financial targets while minimising waste.</span></p><br></li><li><p><span>Oversee supplier relationships and ensure the quality and availability of ingredients and kitchen equipment.</span></p><br></li><li><p><span>Drive menu engineering, recipe standardisation, and accurate food costing to maximise profitability.</span></p><br></li><li><p><span>Stay informed of culinary trends, competitor activity, and industry innovations, introducing new ideas that enhance the hotel's reputation.</span></p><br></li><li><p><span>Ensure full compliance with food safety, sanitation, health, and local regulatory requirements.</span></p><br></li><li><p><span>Support annual budgeting, forecasting, and departmental planning while delivering agreed business objectives.</span></p><br></li><li><p><span>Champion sustainability initiatives by promoting responsible sourcing, waste reduction, and efficient kitchen operations.</span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Proven experience as a Head Chef or Executive Chef within 5-star hotel or high-end restaurant environment.</span></p><br></li><li><p><span>Strong culinary expertise in Mediterranean cuisine and Pastry, with the ability to develop innovative menus and mentor chefs across these specialities.</span></p><br></li><li><p><span>A minimum of 5 to 7 years of progressive culinary leadership experience, including managing large kitchen operations.</span></p><br></li><li><p><span>Excellent leadership and people management skills with the ability to coach, motivate, and develop high-performing teams.</span></p><br></li><li><p><span>Strong knowledge of menu development, food costing, inventory management, budgeting, and kitchen financial performance.</span></p><br></li><li><p><span>In-depth understanding of HACCP, food safety, hygiene standards, and local regulatory requirements.</span></p><br></li><li><p><span>Proven ability to manage multiple outlets, events, and changing business demands while maintaining exceptional quality.</span></p><br></li><li><p><span>Creative mindset with a passion for innovation, seasonal ingredients, and continuous improvement.</span></p><br></li><li><p><span>Strong communication and collaboration skills, with the ability to work effectively with senior leaders and operational teams.</span></p><br></li><li><p><span>A recognised culinary qualification or professional chef certification is required.</span></p><br></li></ul>What you can expect from us:&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.</span></p><br><p><span>Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:</span></p><br><ul><li><p><span>Do the right thing</span></p><br></li><li><p><span>Be the patient’s advocate</span></p><br></li><li><p><span>Be open and transparent</span></p><br></li><li><p><span>Deliver safe, compassionate care</span></p><br></li><li><p><span>Recognize the uniqueness of each patient</span></p><br></li><li><p><span>Contribute to an outstanding patient’s experience</span></p><br></li><li><p><span>Engage with and contribute to, a learning culture</span></p><br></li><li><p><span>Lead and influence changes in healthcare</span></p><br></li></ul><p><span>Our Nursing Values: We will achieve this through our core values:</span></p><br><ul><li><p><span>Safety</span></p><br></li><li><p><span>Excellence</span></p><br></li><li><p><span>Ethics</span></p><br></li><li><p><span>Trust</span></p><br></li><li><p><span>Collaboration</span></p><br></li></ul><p><span><span>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, and the patient’s bystanders all the time, every time</span></span></p><br><br>Responsibilities:<br><ul><li><p><span><u>Nurse In Charge will:&nbsp;</u></span></p><br></li><li><p><span>Ensure and oversee the care that is delivered to all patients in the unit is safe, appropriate and effective.</span></p><br></li><li><p><span>Determine nursing interventions based on assessment data.</span></p><br></li><li><p><span>Prioritizes identified needs.</span></p><br></li><li><p><span>Implement nursing actions and evaluates patient outcomes.</span></p><br></li><li><p><span>Develops or revises the plan of care</span></p><br></li><li><p><span>Deliver identified patient needs.</span></p><br></li><li><p><span>Co-ordinate the overall clinical activities of the unit when assigned to the charge nurse role.</span></p><br></li><li><p><span>Collaborate with the Nursing Supervisor on staffing for a particular shift.</span></p><br></li><li><p><span>Plan, implement and evaluate clinical programs.</span></p><br></li><li><p><span>Evaluate the ability of the patient and the patient’s bystanders to understand and participate in decisions about their care.</span></p><br></li><li><p><span>Facilitate patient education.</span></p><br></li><li><p><span>Maintain accurate and real-time clinical records.</span></p><br></li><li><p><span>Perform advanced or specialized nursing skills competently.</span></p><br></li><li><p><span>Maintain current knowledge of clinical nursing practice.</span></p><br></li><li><p><span>Act as a clinical resource for staff within the department/unit.</span></p><br></li><li><p><span>Communicate and consult with other health care disciplines.</span></p><br></li><li><p><span>Represent nursing at multidisciplinary rounds.</span></p><br></li><li><p><span>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</span></p><br></li><li><p><span>Participate in the development of standards, procedures and protocols.</span></p><br></li><li><p><span>Facilitate evidence-based practice.</span></p><br></li><li><p><span>Promote change in nursing practice when required.</span></p><br></li><li><p><span>Take a proactive role under the guidance of Nursing Management/Nursing Education in training, education and CQI activities of nursing staff.</span></p><br></li><li><p><span>Promote a safe learning environment.</span></p><br></li><li><p><span>Identify opportunities for improvement.</span></p><br></li><li><p><span>Perform other professional duties as may be assigned within his/her scope and ability.</span></p><br></li><li><p><span><i><span>Triages patients of all ages, including Pediatric, adult, and pregnant patients. Collects current symptoms and a detailed medical history to determine the appropriate triage level and ensure timely and accurate care based on the patient's condition</span></i></span></p><br></li><li><p><span>Assists with emergency procedures such as endotracheal intubation, insertion of central venous and arterial catheters, intercostal drain placement, and intraosseous needle insertion.</span></p><br></li><li><p><span>Administers emergency medications and performs Advanced Cardiac Life Support (ACLS) interventions, including defibrillation, cardioversion, and medication administration, to stabilize patients with life-threatening cardiac arrhythmias or acute myocardial infarctions.</span></p><br></li><li><p><span>Collaborates with emergency physicians, trauma surgeons, and other healthcare professionals to develop and implement comprehensive care plans, coordinate diagnostic tests and imaging studies, and facilitate timely patient disposition and admission to appropriate hospital units or specialty services.</span></p><br></li><li><p><span>Operates and monitors emergency medical equipment to support patient care and ensure accurate diagnostic and therapeutic interventions.</span></p><br></li><li><p><span>Participates in disaster preparedness drills, trauma resuscitations, and Code Blue activations; follows established emergency protocols and procedures; and maintains competency in emergency nursing skills—including trauma assessment, airway management, and haemorrhage control—to optimize patient outcomes in critical situations.</span></p><br></li><li><p><span>Do board rounds meeting in the department.</span></p><br></li><li><p><span>Monitor and improve departmental KPIs.</span></p><br></li><li><p><span>Manage and oversee the daily operations of the emergency department.</span></p><br></li><li><p><span>Supervise and support nursing staff, providing guidance and training as needed.</span></p><br></li><li><p><span>Handle emergency situations calmly and efficiently.</span></p><br></li><li><p><span>Actively participates in rounds in the Emergency Department to ensure that all equipment is properly checked by staff upon their arrival</span></p><br></li><li><p><span>Regularly review staff profiles to verify that all team members have completed required emergency-related training, including BLS, ACLS, PALS, and triage courses. Coordinate and schedule additional training as needed</span></p><br></li><li><p><span>Manage the shift by allocating staff to each area based on departmental needs, including Resuscitation (RESUS), Observation, Triage, and the Plaster Room.</span></p><br></li><li><p><span>Collaborate with the Nurse Manager to address challenges within the department and implement improvements aimed at enhancing patient care and staff satisfaction.</span></p><br></li></ul><br>Qualifications:<br><p><span>Essential: </span><i><span>the post holder must</span></i></p><br><ul><li><p><span>Have evidenced experience in managing teams</span></p><br></li><li><p><span>Be able to influence and implement change when necessary</span></p><br></li><li><p><span>Be able to make decisions and communicate effectively</span></p><br></li><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Have valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary.</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li><li><p><span>Essential: </span><i><span>the post holder must</span></i></p><br></li><li><p><span>Have evidenced experience in managing teams</span></p><br></li><li><p><span>Be able to influence and implement change when necessary</span></p><br></li><li><p><span>Be able to make decisions and communicate effectively</span></p><br></li><li><p><span>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Have valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary.</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span>The purpose of this position is to deliver a safe, reliable, world class, customer focused tram service. They will provide a visible, uniformed employee presence while assisting passengers with information, ticketing, crowd management, customer service and other aspects that will work to increase the customer experience delivered to those using the Dubai Tram. This position is a roving position and will be required to move around Dubai Tram Al Sufouh System (DTAS).</span></span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br> <ul> <li><span><span>Deliver essential messages to passengers (via audio or visual means) in a timely, clear and proactive manner.</span></span></li> <li><span><span>Move around the System (DTAS) dealing with queries and incidents as required.</span></span></li> <li><span><span>Provide mobile response to incidents.</span></span></li> <li><span><span>Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises.</span></span></li> <li><span><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></span></li> <li><span><span>Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner.</span></span></li> <li><span><span>Provide information on ticket sales, tram services information and respond to passenger enquiries.</span></span></li> <li><span><span>Distribute publicity materials (as and when required) and handle lost property. </span></span></li> <li><span><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></span></li> <li><span><span>Perform shift and emergency duties when required.</span></span></li> <li><span><span>Provide safe, reliable, convenient and comfortable tram journeys to the users of DTAS if and when necessary or as directed by the Operations Supervisor.</span></span></li> <li><span><span>When dealing with customers of the DTAS, ensure that matters are handled tactfully and sensitively as appropriate and strictly follow the guidelines, procedures and instructions of the organisation.</span></span></li> <li><span><span>Comply fully with procedures and instructions as part of the certified training and instructions.</span></span></li> <li><span><span>Enforce safety procedures and instructions and carry out necessary procedures to ensure the safety of members of the public and employees of the tram system.</span></span></li> <li><span><span>Provide all possible assistance to customers, in particular for People of Determination.</span></span></li> <li><span><span>Enforce revenue protection procedures and associated by-laws.</span></span></li> <li><span><span>Provide the very best in customer service and information.</span></span></li> <li><span><span>Perform and carry out other duties as instructed / directed by the Operations Supervisor and/or senior management team from DTAS Operations department.</span></span></li> <li><span><span>Awareness of the Integrated Management System and the content of the Safety, Assurance &amp; Environment and Information Security Policy Statements.</span></span></li> <li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li> <li><span><span>Use safety equipment (including PPE) as required and intended; observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li> <li><span><span>Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.</span></span></li> <li><span><span>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</span></span></li> <li><span><span>Exercise a personal duty of care for their own health, safety and welfare and for those affected<br> by their acts or omissions - reference SMS GSOP-HSE1-6 Keolis-MHI organisational HSE responsibilities.</span></span></li> <li><span><span>&nbsp;Ensure compliance with all training requirements of Keolis-MHI and always adhere to these requirements while in employment.</span></span></li> <li><span><span><span>Report any accidents, incidents, breaches or potential breaches to appropriate management.</span></span></span> </li> </ul> <p><span><span><b>KNOWLEDGE REQUIERED</b></span></span></p><br> <ul> <li><span><span>Maintain a level of awareness on the key issues faced by customers, the performance of operations and customer service activities.</span></span></li> <li><span><span>Excellent knowledge of the network, destinations served, key routes, integration with other modes, the zonal structure, ticketing and fares in order to provide customers with accurate information to assist them during their journey.</span></span></li> </ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul> <li><span><span>A mature, proactive and responsible approach to work with initiative and problems solving ability.</span></span></li> <li><span><span>Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation.</span></span></li> <li><span><span>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li> <li><span><span>Basic understanding of tram &amp; station operations and associated activities.</span></span></li> <li><span><span>Good literacy and numeracy skills required for the role.</span></span></li> <li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li> <li><span><span>Ability to understand complex systems and possess good IT skills.</span></span></li> <li><span><span>Ability to work in an efficient and flexible manner in unsupervised circumstances.</span></span></li> </ul> <p><span><span><b>EXPERIENCES</b></span></span></p><br> <ul> <li><span><span>A minimum of 2 years’ experience as a front-line staff delivering customer services in a train, station or equivalent environment.</span></span></li> <li><span><span>A minimum of 1 year as a ticket inspector in public transports or equivalent revenue recovery environment would be an advantage.</span></span></li> <li><span><span>Experience and understanding of dealing with customers and conflict resolution techniques.</span></span></li> </ul> <p><span><span><b>EDUCATIONNAL QUALIFCATIONS</b></span></span></p><br> <ul> <li> <p><span><span><span>Ideally a degree holder or higher diploma of post-secondary education in a related discipline.</span></span></span></p><br> </li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The purpose of this position is to supervise and lead a line maintenance team to provide comprehensive Engineering and Maintenance services covering the Communications system for Dubai Metro.</span></span></p><br> <p><span><span><span><strong>MAIN RESPONSIBILITIES</strong></span></span></span></p><br> <ul> <li><span><span>Lead a team of Communications technicians to carry out all level of preventive and corrective maintenance and minor modifications activities on communications system covering Multi- Service Network (MSN), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV),Passenger Information System (PIS) &amp; Public Address System (PAS), Time Domain System(TDS), Digital Voice &amp; Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System(OCS).</span></span></li> <li><span><span>Supervise the installation, servicing and repairing of communications systems located in operations control centre, signalling equipment room, station signalling equipment rooms, depot signalling equipment rooms, along trackside and on-board trains.</span></span></li> <li><span><span>Ensure the team uses proper hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, procedures and instructions when performing repair and maintenance work.</span></span></li> <li><span><span>Supervise the replacement of faulty communications equipment, handover/taken back to the electronics workshop for repair.</span></span></li> <li><span><span>Knowledge and competence in technical standards will be regularly assessed.</span></span></li> <li><span><span>Produce and maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerized maintenance management system.</span></span></li> <li><span><span>Ensure the maintenance tools and equipment are in good condition.</span></span></li> <li><span><span>Provide technical support to other staff for the implementation of complex systems or new projects.</span></span></li> <li><span><span>Conduct performance review for Communications Technicians.</span></span></li> <li><span><span>Assist the Communications Engineer in conducting disciplinary and grievance for&nbsp;</span></span><span><span>Communications Technicians.</span></span></li> <li><span><span>Assist subordinates with the job familiarization and to provide training and assessment where required.</span></span></li> <li><span><span>Perform shift and emergency duties when required.</span></span></li> <li><span><span>Drive work vehicles when responding to emergencies and when required on duty.</span></span></li> <li><span><span>Prepare technical investigation report on faults that have impact to service and KPI.</span></span></li> <li><span><span>Perform and carry out duties as instructed/ directed by the Communications Engineer.</span></span></li> <li><span><span>Awareness of the Integrated Management System and the content of the Health, Safety, Quality &amp; Environment and Information Security Policy Statements.</span></span></li> <li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li> <li><span><span>To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions.</span></span></li> <li><span><span>To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li> <li><span><span>Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.</span></span></li> <li><span><span>Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line.</span></span></li> <li><span><span>Manager, Departmental Safety Meetings and any other appropriate available channels.</span></span></li> <li><span><span>Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.</span></span></li> <li><span><span>Promote a good HSQE and Information Security culture among their peers.</span></span></li> <li><span><span>Subcontractors and third parties.</span></span></li> </ul> <p><span><span><span><strong>KNOWLEDGE REQUIRED</strong></span></span></span></p><br> <ul> <li><span><span>Good knowledge of basic electronics and communications principles for electrical, electronics, communications, SCADA, Access control system, Fiber Optics, Radio communication and IT systems.</span></span></li> <li><span><span>Good knowledge and experience in Windows, Unix/Linux, Database, storage systems and networking will be added advantage.</span></span></li> </ul> <p><span><span><span><strong>KEY SKILLS</strong></span></span></span></p><br> <ul> <li><span><span>Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.</span></span></li> <li><span><span>Must have good eyesight and normal colour vision.</span></span></li> <li><span><span>Strong analytical mind, and ability to grasp the complexity of a software based signalling and train control system.</span></span></li> <li><span><span>Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.</span></span></li> <li><span><span>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li> <li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li> <li><span><span>Preferably a holder of a valid UAE driving license with good driving skill and experience.</span></span></li> </ul> <p><span><span><span><strong>EXPERIENCE</strong></span></span></span></p><br> <ul> <li><span><span>Work experience as a qualified electrical or electronics technician in</span></span>&nbsp;<span><span>maintaining and repairing communication systems covering radio system, telephone system.</span></span></li> <li><span><span>Multi-service fibre optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems, is highly preferable.</span></span></li> <li><span><span>Preferably with supervisory experience in supervising a team of technicians in carrying out maintenance activities.</span></span></li> </ul> <p><span><span><span><strong>EDUCATIONAL &amp; PROFESSIONAL QUALIFCATIONS</strong></span></span></span></p><br> <ul> <li><span><span>Vocational trade certificate or ordinary diploma in Computer,&nbsp; electrical, electronic or communication engineering discipline or equivalent.</span></span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 71771&nbsp;</p><br> <p>Mediclinic City Hospital&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br> <p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 &nbsp; &nbsp;Lead Cluster-Level Client Experience Strategy Execution&nbsp; &nbsp;and Performance</p><br> <p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br> <p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br> <p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br> <p><br>2 &nbsp; &nbsp;Manage Client Experience Team and Operations</p><br> <p>Role model Mediclinic Way</p><br> <p>Lead and develop the CX team (support services, officers, coordinators)</p><br> <p>Oversee handling and resolution of all patient complaints and complex cases</p><br> <p>Ensure adherence to client communication standards and escalation protocols</p><br> <p>Maintain documentation and accountability for service recovery<br>3 &nbsp; &nbsp;Drive Mediclinic Way Culture and Staff Engagement</p><br> <p>Coach CX team and frontline staff in service behaviours and communication skills</p><br> <p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br> <p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional&nbsp;</p><br> <p>Partner with HR and training to embed service culture initiatives</p><br> <p><br>4 &nbsp; &nbsp;Lead Local Campaigns and Journey Improvements</p><br> <p>Implement patient journey enhancements tailored to cluster needs</p><br> <p>Run facility-specific CX campaigns in collaboration with regional office</p><br> <p>Coordinate local service projects and ensure documentation of outcomes</p><br> <p>Serve as key link to marketing for brand reputation and internal messaging</p><br> <p><br>5 &nbsp; &nbsp;Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br> <p>Desired Education:<br>Postgraduate training in service excellence,&nbsp;<br>experience management, or related areas.</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br> <p>Desired Experience:</p><br> <p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry&nbsp;<br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships </li><li>Business acumen and ability to interact with corporate client </li><li>Client Experience Design </li><li>Client engagement and experience principles </li><li>Client experience expertise and skills within healthcare </li><li>Client experience related administration of survey systems and other engagement tools </li><li>Communication, marketing, client interaction and reputation management principles </li><li>Verbal and written communication skills in English (Arabic will be an advantage) </li><li>Complaint management and related patient experience principles </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.) </li><li>Change Management &amp; Implementation </li><li>Coaching and Mentoring </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 71746&nbsp;</p><br> <p>Mediclinic Airport Road Hospital&nbsp;| Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br> <p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 &nbsp; &nbsp;Lead Cluster-Level Client Experience Strategy Execution&nbsp; &nbsp;and Performance</p><br> <p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br> <p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br> <p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br> <p><br>2 &nbsp; &nbsp;Manage Client Experience Team and Operations</p><br> <p>Role model Mediclinic Way</p><br> <p>Lead and develop the CX team (support services, officers, coordinators)</p><br> <p>Oversee handling and resolution of all patient complaints and complex cases</p><br> <p>Ensure adherence to client communication standards and escalation protocols</p><br> <p>Maintain documentation and accountability for service recovery<br>3 &nbsp; &nbsp;Drive Mediclinic Way Culture and Staff Engagement</p><br> <p>Coach CX team and frontline staff in service behaviours and communication skills</p><br> <p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br> <p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional&nbsp;</p><br> <p>Partner with HR and training to embed service culture initiatives</p><br> <p><br>4 &nbsp; &nbsp;Lead Local Campaigns and Journey Improvements</p><br> <p>Implement patient journey enhancements tailored to cluster needs</p><br> <p>Run facility-specific CX campaigns in collaboration with regional office</p><br> <p>Coordinate local service projects and ensure documentation of outcomes</p><br> <p>Serve as key link to marketing for brand reputation and internal messaging</p><br> <p><br>5 &nbsp; &nbsp;Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br> <p>Desired Education:<br>Postgraduate training in service excellence,&nbsp;<br>experience management, or related areas.</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br> <p>Desired Experience:</p><br> <p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry&nbsp;<br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships </li><li>Business acumen and ability to interact with corporate client </li><li>Client Experience Design </li><li>Client engagement and experience principles </li><li>Client experience expertise and skills within healthcare </li><li>Client experience related administration of survey systems and other engagement tools </li><li>Communication, marketing, client interaction and reputation management principles </li><li>Verbal and written communication skills in English (Arabic will be an advantage) </li><li>Complaint management and related patient experience principles </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.) </li><li>Change Management &amp; Implementation </li><li>Coaching and Mentoring </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your role We are looking for a proactive and technically inclined Sales Engineer to grow the BeaconMedaes MiddleEast – Aftermarket (QMS) business. Your mission is to drive spare parts sales, service contract sales and follow up opportunities for both direct and indirect sales, improve quotation turnaround, and strengthen relationships with Medical Gas Pipeline System (MGPS) customers – including distribution partners, hospitals, clinics, contractors etc. You will collaborate closely with Regional /Area Managers, Service Coordinators, Operations team and Field Service Technicians to ensure timely responses, accurate quotations, and excellent customer experience for all aftermarket interactions. Key Responsibilities Sales &amp; Customer Support Drive distributor business growth across the QMS portfolio in the assigned territories inline with Divisional targets throughout the assigned region. Identify opportunities for new businesses like providing direct services for select customers, select services, testing services and training opportunities as well as direct contracts. Manage and execute spare parts and aftermarket service quotations, ensuring timely and accurate submissions. Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process. Actively engaging in planned prospecting activities geared at increasing the customer base, and continually increase your market share Support Regional/Area Managers with small and medium-sized customer accounts, including contractors and medical facilities. Maintain structured follow-up on quotations, leads, RFQs, and open opportunities, improving win rate and customer satisfaction. Identify upselling and cross‑selling opportunities across QMS aftermarket portfolio (parts, services, service kits, upgrades). Assist in responding to Aftermarket campaigns, including outbound calls, emails, and customer engagement activities. Actively contribute to team efforts, meetings and discussions Order &amp; Process Management Processing customer orders, ensuring accuracy of POs, documentation, pricing, product identification, and internal approvals. Coordinate with the logistics, service, and technical teams to ensure correct delivery, scheduling, and customer communication. Ensure timely order booking and revenue recognition for QMS aftermarket business. Technical &amp; Product Support Support customers in identifying correct spare parts, assemblies, and service kits for Medical Air, Vacuum, AGSS, and Monitoring systems (BeaconMedaes portfolio). Assist Regional / Area Managers in mapping MGPS installed base and identifying service opportunities. Review technical documents (datasheets, BOMs, manuals) and ensure correct selections for parts and service proposals. CRM &amp; Reporting Ensure all activities (quotes, leads, calls, opportunities, customer interactions) are correctly documented in CRM. Provide regular updates, sales reports, and market intelligence to the Aftermarket Team. Support accuracy of sales forecasting, pipeline planning, and performance tracking. Your skills and experience Education &amp; Experience Bachelor’s degree in mechanical engineering or related fields 1 to 3 years’ experience in technical sales, inside sales, or aftermarket support, ideally within medical, industrial, or compressed air systems. Knowledge of MGPS Equipment and components is required. MGPS Certifications would be an added advantage Skills &amp; Competencies Strong verbal and written communication skills. Customer-focused, responsive, and able to handle multiple priorities in parallel. High attention to detail and accuracy in documentation and quotation building. Competent user of MS Office, CRM systems, and ideally Global Quote System and technical catalogues. Team-player, proactive, and self-driven with strong follow‑up discipline. Your location This position will be based in Dubai and could require occasional travel for customer visits. UAE Driving licence will be required. Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>KEY RESPONSIBILITY</strong></p><br><ol><li>CAFM System Operation &amp; Management&nbsp;</li></ol><ul><li>Operate and maintain the CAFM platform (e.g., MRI Evolution or similar) ensuring it aligns with the organization's needs and standards.</li><li>Input, update, and manage asset registers, PPM plans, maintenance schedules, and projects.</li><li>Track and ensure work orders, preventive maintenance tasks, and reactive and corrective maintenance are completed.</li><li>Generate and distribute scheduled and ad-hoc reports from the CAFM system to management and other stakeholders.</li></ul><ol><li>User &amp; Helpdesk Support&nbsp;</li></ol><ul><li>Serve as the first point of contact for internal CAFM-related helpdesk queries.</li><li>Assign work orders to the appropriate resource based on skill, location, &amp; availability.</li><li>Log, track, and resolve user issues and service requests related to CAFM and facility operations.</li><li>Escalate complex technical issues to the appropriate IT or CAFM Specialist teams as needed.</li><li>Provide first-line CAFM system support to users across the organization.</li><li>Deliver training sessions or create user guides to enhance system understanding and user adoption.</li><li>Follow up on assigned tasks to ensure timely execution and status updates in CAFM.</li><li>Coordinate emergency or high-priority work orders and ensure prompt resolution.</li><li>Maintain clear communication with all stakeholders during the lifecycle of workorder</li></ul><ol><li>Support for Facility Management Operations&nbsp;</li></ol><ul><li>Assist FM team with work order lifecycle management, resource allocation, and operational planning.</li><li>Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) through CAFM reporting.</li><li>Support the onboarding of new properties, assets, PPM plans, and maintenance programs into the system.</li></ul><ol><li>Data Integrity &amp; Quality Assurance&nbsp;</li></ol><ul><li>Regularly audit and validate CAFM system data to ensure accuracy, consistency, and completeness.</li><li>Work closely with technical teams, service providers, and facility coordinators to ensure real-time updates and service tracking.</li><li>Proactively identify data discrepancies and recommend corrective actions to uphold operational excellence.</li><li>Monitor system performance and escalate technical issues.</li></ul><ol><li>Compliance and Documentation&nbsp;</li></ol><ul><li>Ensure all CAFM records meet organizational and regulatory compliance standards.</li><li>Keep accurate and updated documentation on system configurations, workflows, assets, and maintenance histories.</li></ul><ol><li>Continuous Improvement and Kaizen Initiatives</li></ol><ul><li>Actively participate in regular reviews of CAFM or FM processes with FM team.</li><li><p>Identify inefficiencies, propose process enhancements, and support the implementation of improvements.</p><br></li></ul><p><strong>QUALIFICATIONS, EXPERIENCE AND SKILLS</strong></p><br><ul><li>Diploma or bachelor’s degree in FM, Engineering, IT, or a related field.</li><li>Minimum 3 years of relevant experience in Proven experience working in an CAFM Operator role in Facility Management industry</li><li>Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).</li><li>CAFM software like MIMS, MAXIMO, ORACLE, MRI/FSI</li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Support Assistant</strong></p><br> <p>The British International School Abu Dhabi is seeking an enthusiastic and adaptable Support Assistant to join our committed and high-performing operations team. </p><br> <p>The closing date for applications is 31st July 2026.</p><br> <p><strong>About You</strong></p><br> <p>You will be a dedicated and proactive Support Assistant who takes pride in contributing to all aspects of school life. You will have a positive, can-do attitude and will always strive to do your very best for students, parents, and colleagues. You will be flexible and reliable, with the ability to support learning and operations across different areas of the school as needed.</p><br> <p>You will be an excellent communicator who works well with all members of the school community. You will take an active role in supporting students in and out of the classroom and will assist with the daily school transport, ensuring the safety and well-being of all students. You will help to promote our culture of care, enjoyment, and success, and will take pride in being part of a supportive and dynamic team.</p><br> <p>Keen to collaborate and contribute positively, you will have good interpersonal skills, a helpful nature, and the confidence to build strong working relationships. The flexibility and open-mindedness to adapt quickly to a busy and international school environment are essential.</p><br> <p><strong>About the Role</strong></p><br> <p>The Support Assistant plays a vital role in ensuring the safety and well-being of students across the school and during transport. The postholder is responsible for supervising children on school buses, registering them on and off, maintaining communication with parents, and ensuring all safety procedures are followed throughout each journey. When not engaged in bus duties, the Support Assistant provides valuable administrative and practical help across different areas of the school, including classrooms, the library, the clinic, and office spaces. They support teachers and students during lessons and break times, promoting a positive and caring environment. The role requires excellent communication and organisational skills, patience, reliability, and a proactive attitude. Flexibility and professionalism are key, as is a commitment to maintaining high standards of safety, care, and teamwork within a busy and diverse international school setting.</p><br> <p>Please see the job description for more detail - Support Assistant Job Description 2026.pdf&nbsp;</p><br> <p><strong>About Nord Anglia Education</strong></p><br> <p>Nord Anglia Education is the world’s leading premium schools organisation, with more than 88 schools located across over 33 countries in the Americas, Europe, China, Southeast Asia, India and the Middle East. Together, our schools educate over 88,000 students from kindergarten through to the end of secondary school.</p><br> <p>Our philosophy for education rests on our four pillars of creativity, wellbeing, excellent academic outcomes, and global connectedness. These are delivered through innovative use of educational technology to create a personalised 21st century learning experience for all students.</p><br> <p>Every parent wants the best for their child — so do we. Nord Anglia schools deliver high quality, transformational education and ensure excellent academic outcomes by going beyond traditional learning. Our global scale enables us to recruit and retain world-leading teachers and to offer unforgettable experiences through global and regional events, while our engaging learning environments ensure all of our students love coming to school.</p><br> <p>https://www.nordangliaeducation.com/careers/working-for-us</p><br> <p><strong>Benefits</strong></p><br> <p>When you join a Nord Anglia Education school, you join a global community of over 15,000 people working together to support our students’ success. We offer you unsurpassed opportunities to innovate and develop best practice across our family, to access extensive professional development, and to gain exceptional experience and career development in our schools. At Nord Anglia, you will have opportunities to progress more, learn more, and collaborate more.</p><br> <p>We offer exceptional career and development opportunities that come with being part of our global organisation. Our online Nord Anglia University unites our team by harnessing the collective expertise of peers in an exchange of knowledge, ideas, and best practice. We also provide extensive professional development through Nord Anglia University to ensure that our teachers don’t just maintain their skills but can also develop at the cutting edge of educational thinking.</p><br> <p>Our world-renowned collaborations with The Juilliard School, MIT, UNICEF, and King’s College London, offers our teachers unrivalled access to leading experts in their fields. We also offer selected candidates an opportunity to earn an Executive Master’s in International Education from King’s College London.</p><br> <p>Alongside great training and a competitive package, you’ll enjoy the chance to live and work in one of the world’s most vibrant cities.</p><br> <p>As a Nord Anglia Education teacher, you enjoy the following benefits:</p><br> <ul> <li>A fast-paced, global experience so that you can progress on a global scale</li> <li>An enabling environment founded on creativity, challenge, and collaboration</li> <li>A culture that is fair and consultative</li> <li>Unique opportunities to grow professionally and develop your career</li> </ul> <p>As an employer, our aim is to create an environment where colleagues are welcomed and are able to bring talents, skills, background and experiences to their roles in an open and inclusive workplace where people from all backgrounds work together with dignity and respect.</p><br> <p><strong>Selection Process</strong></p><br> <p>Applicants should submit a CV, letter of application and the details of two professional referees, one of which should be you current line manager.</p><br> <p><strong>Safeguarding</strong></p><br> <p>At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender or culture. All post holders having regular unsupervised contact with children are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Data Centre Operations Manager (UAE National) (52811)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></span></strong></p><br><br><p><span>Provide end-to-end leadership for the Middle East DCO control environment and operational governance, acting as the single senior owner for regional control oversight. The role has the mandate to challenge, gatekeep and drive delivery across multiple sites and stakeholders, ensuring the control framework is consistently designed, implemented, evidenced and continuously improved to enhance operational resilience and risk management across Middle East DCO.<br></span></p><br><br><p><span>The role delivers outcomes by setting clear directions, prioritizing key activities and coordinating effective execution through existing teams and governance forums.<br></span></p><br><br><p><strong><span>&nbsp;Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Own end-to-end SIMQ obligations for UAE equipment rooms/data centers, including attestations, site visits, onboarding/decommissioning governance and closure of remediation actions; prioritize, escalate and gate closures to avoid overdue items.</span></li><li><span>Gatekeep and challenge RES changes affecting critical environments, ensuring risk assessments, documentation, approvals and mitigations are complete; decide whether changes proceed, require rework or must be escalated.</span></li><li><span>Deliver secure standards-compliant branch equipment rooms through refurbishments, relocations and incident recovery (e.g., fire/flood), coordinating stakeholders and vendors and making time-critical decisions while maintaining controls.</span></li><li><span>Maintain compliant governance of the legacy backup tape estate (retention, inventory, secure destruction), meeting data retention requirements and two-key controls (SERV1/DSEC7).</span></li><li><span>Partner with Protective Security (PS), Corporate Security (CS) and relevant control owners on access/security changes, providing challenge and input to protect critical environments.</span></li><li><span>Manage colocation and vendor relationships (e.g., JLL, colo providers, media destruction, cabling, maintenance) with clear expectations and “respectful authority”, ensuring delivery, compliance and remediation closure.</span></li><li><span>Support urgent operational requirements, including out-of-hours access and recovery co-ordination, balancing service continuity with control adherence.</span></li><li><span>Provide regular, clear reporting to stakeholders (RES/PS/vendors/regional management) on risks, actions, ageing items and key decisions.</span></li><li><span>Lead cross-functional delivery without additional headcount, aligning teams and suppliers to outcomes across UAE and, where in scope, Oman/Egypt.</span></li><li><span>Set and uphold control standards under time pressure, particularly during branch work and incident recovery, ensuring safety and security aren’t compromised for speed.</span></li><li><span>Coach and influence stakeholders on governance expectations (change control, access discipline, SIMQ evidence), challenging constructively and escalating when needed.</span></li><li><span>Promote inclusive, collaborative ways of working across diverse teams and locations, ensuring decisions are transparent, documented and informed by all relevant voices.</span></li><li><span>Act as the single accountable senior owner for SIMQ outcomes and critical environment operational governance for UAE sites, with regional support for access governance across UAE/Oman/Egypt as required.</span></li><li><span>Operate in a multi-site, high-risk, 24/7 environment where physical security, access control, inventory integrity and change discipline directly impact operational resilience and customer service.</span></li><li><span>Deliver through strong governance cadence (e.g., weekly RES change forums), cross-functional alignment and third-party performance management within defined policy and control guardrails, making day-to-day risk-based decisions and escalating material risks promptly.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Proven experience in critical environment operations and controls (data centers and/or equipment rooms), including physical security, site standards, asset/inventory governance and operational assurance within a regulated environment.</span></li><li><span>Strong control management capability, including leading attestations/control testing, maintaining high-quality evidence, driving remediation to closure and sustaining audit readiness across multiple sites and stakeholders.</span></li><li><span>Solid access management governance experience, including approval workflows, periodic recertification, least-privilege principles and effective handling of exceptions/risks for high-sensitivity locations.</span></li><li><span>Hands-on change governance and assurance for facilities/real estate works impacting live critical environments, including risk assessments, method statement reviews, gating decisions, dependency management and stakeholder governance.</span></li><li><span>Experience managing third parties in an operational context (e.g., colocation providers, facilities management, cabling/maintenance, secure media destruction), with clear performance oversight and control compliance.</span></li><li><span>Financial/commercial governance skills to support operations, including end-to-end PO/TPS management, invoice reconciliation and spend tracking to avoid service disruption.</span></li><li><span>Knowledge of secure media and records retention practices, including compliant retention, inventory integrity, chain of custody and secure destruction controls (including dual-control/two-key principles).</span></li><li><span>Strong stakeholder management and influencing skills, with evidence of delivering outcomes through matrixed teams (RES, Protective/Corporate Security, technology operations and vendors) without direct line authority.</span></li><li><span>Able to perform effectively under pressure, including out-of-hours support when needed, making sound risk-based decisions during incidents (e.g., fire/flood) and time-critical recovery while maintaining control standards.</span></li><li><span>Qualifications: a professional IT qualification is preferred; equivalent hands-on experience in critical environment, governance and control of leadership is acceptable.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52811.</strong></span></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders. He/ She will assume delegated responsibility for delivering clinical governance and service development including settling priorities for this area of service in collaboration with their line manager.&nbsp;</p><ol><li><p>To provide specialist Occupational Therapy interventions to adult and Paediatric patients within the chronic, specialist rehabilitation home care setting. Manage a caseload of patients with complex needs, using evidence-based and client-centered principles to assess, plan, implement and evaluate interventions. Provide this service with a caseload of complex cases as an autonomous practitioner, demonstrating high-level problem solving and clinical reasoning skills, and independence in judgement.</p></li><li><p>To manage therapists less experienced with regular supervision and Performance Management appraisals. Undertake the duties of an Occupational Therapist as defined by the Health Authority Abu Dhabi (HAAD).</p></li><li><p>The scope of practice for the professional Senior Occupational Therapist is that which is defined by HAAD.</p></li></ol></li></ol><p>An Occupational Therapist is recognized as a responsible and accountable professional within NMCRH-KC</p><p><strong>Responsibilities</strong></p><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> &nbsp;</p><br><br>Responsibilities:<br><p><br> Leadership&nbsp;&nbsp;&nbsp;Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice&nbsp;&nbsp;&nbsp;<br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. &nbsp; &nbsp; &nbsp;</p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. &nbsp;</p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication&nbsp;&nbsp;&nbsp;Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management&nbsp;&nbsp;&nbsp;<br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. &nbsp;Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education&nbsp;&nbsp;&nbsp;Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities&nbsp;&nbsp;&nbsp;Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, &nbsp;but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General&nbsp;&nbsp;&nbsp;This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the &nbsp;organisation customer service standards at all time<br> &nbsp;</p><br><br>Qualifications:<br><p>Qualification :-&nbsp;</p><br><p>&nbsp;Special Certificate:-&nbsp;</p><br><p>&nbsp;&nbsp;&nbsp;Required:&nbsp;<br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired:&nbsp;<br> a. N.A.<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Job Family</u>:</b></p><br>Management Consulting<p><br><b><u>Travel Required</u>:</b></p><br>Up to 25%<p><br><b><u>Clearance Required</u>:</b></p><br>None<p>Our Communities, Energy and Infrastructure (CE&amp;I) practice engages with leaders in energy and utility clients to successfully navigate the energy transition. &nbsp;We work across value chains creating decarbonisation strategies and helping drive forward solutions including demand response/flexibility, energy and water efficiency, smarter electricity grids and infrastructure, climate resilience and adaptation strategies and business transformation.&nbsp;&nbsp;&nbsp;</p><br><p>To consistently bring highest value to our clients, we work in a uniquely collaborative model integrating insights from our industry, policy and regulation teams along with deep expertise and a track record in energy systems and sustainability.&nbsp;</p><br><p>Supporting our clients with the complexity and challenges of the energy transition is dependent upon our ability to bring together a wide range of capabilities and skills.&nbsp; We are looking to hire exceptional people with diverse backgrounds and experiences with a passion for making the energy transition a reality.&nbsp;It is important to us that all employees uphold Guidehouse’s values of respect, integrity, innovation, stewardship, and excellence and are supportive of our culture of inclusion &amp; diversity.</p><br><p>The UAE team is part of an integrated international business at Guidehouse, combining the UK, European, UAE and Canadian teams under the EMEC business segment.</p><br><p><u><b>What You Will Do:</b></u></p><br><p>As a Consultant at Guidehouse you will be working in a team, advising our clients on how they can best navigate the challenges and opportunities associated with the energy transition.&nbsp; In this role you will:</p><br><ul><li><p>Create meaningful impact for our clients from projects on topics such as: decarbonisation pathways for transport, industry and heat, electricity and water network innovation, climate risk, mitigation and adaptation, flexibility markets, net-zero business model opportunities, energy efficiency, whole system solutions across electricity, water, and gas, network asset management,&nbsp; and infrastructure development.&nbsp;</p><br></li><li><p>Perform industry research, engage internal and external stakeholders, prepare client deliverables, and present findings to your project team and clients.&nbsp;</p><br></li><li><p>Synthesise data into clear analyses and provide fact-based recommendations and solutions for drafting summary reports and presentations.</p><br></li><li><p>Support the development of plans to implement the recommendations and solutions proposed.&nbsp;</p><br></li><li><p>Support the development of client proposals and other business development activities.&nbsp;</p><br></li><li><p>Collaborate with Guidehouse colleagues globally and in related teams including those with a Public Sector and with a Sustainability focus.</p><br></li></ul><p><i>You Are&nbsp;</i></p><br><ul><li><p>A proactive team-player who demonstrates their willingness and ability to work effectively in diverse teams, collaborating with colleagues at all levels.&nbsp;</p><br></li><li><p>A critical thinker with a strong eye for detail and creativity in problem solving.</p><br></li><li><p>Able to show a working knowledge of data collection, organisation and analytical skills.</p><br></li><li><p>Able to work on multiple projects simultaneously and show a good understanding of the project objectives and client expectations.</p><br></li><li><p>A strong communicator with excellent written and presentation skills.</p><br></li><li><p>Passionate about the energy transition, innovation, and personal development.</p><br></li></ul><p><u><b>What You Will Need:</b>&nbsp;</u></p><br><ul><li><p>Relevant undergraduate degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences etc.).</p><br></li><li><p>1 (ONE) or more years of working experience in related fields.</p><br></li><li><p>A strong curiosity, and/or experience, in a relevant industry topic such as: power systems, renewable energy integration, industry decarbonization, flexibility markets, electricity transmission &amp; distribution planning, climate risk, mitigation &amp; adaptation, the importance of water efficiency and innovation in the energy transition, low carbon gas opportunities such as hydrogen and biofuels, sustainability and the environment.</p><br></li><li><p>Experienced with Microsoft products, especially Excel and PowerPoint. Experience with other analytics tools a plus.&nbsp;</p><br></li><li><p>Right to work in the UAE (e.g. UAE National, Golden Visa). Note Guidehouse does provide Visa sponsorship.</p><br></li><li><p>Fluent English language (written and spoken).</p><br></li><li><p>Flexibility to work with Guidehouse colleagues and/or client teams in our UAE offices and other UAE locations as needed.</p><br></li></ul><p><u><b>What Would Be Nice To Have:</b></u></p><br><ul><li><p>Relevant Master’s degree (e.g., engineering, energy, economics, mathematics, international business, &nbsp;physical sciences, etc.).&nbsp;</p><br></li><li><p>Willingness to travel internationally.</p><br></li><li><p>Fluent Arabic language (written and spoken).</p><br></li></ul><p><br><b><u>What We Offer</u>:</b></p><br><p>Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><br><p><u><b>About Guidehouse</b></u></p><br><p>Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><br><p>Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><br><p>If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><br><p>All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.&nbsp; Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.&nbsp; Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><br><p>If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.</p><br><p><i>Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Black &amp; Grey HR is seeking a Crewing Team Leader – Offshore &amp; Marine to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent office-based role with primary responsibility for UAE operations while supporting regional projects across Saudi Arabia, Qatar, and Kuwait.<br></p><br><p>You will be responsible for leading the Central Crewing function, overseeing the end-to-end crewing of offshore survey, diving, and subsea operations across multiple regional projects. Working closely with project teams, vessel owners, marine operations, clients, and regulatory authorities, you will ensure crew readiness, certification compliance, rotation planning, and seamless mobilization while driving continuous improvement across crewing processes and standards.<br></p><br><span><b>Key Responsibilities</b></span><br>- Lead and supervise the Central Crewing team, providing direction, workload management, and technical guidance to Crewing Coordinators and Officers while ensuring efficient delivery of all crewing activities.<br><br>- Oversee the planning, mobilization, demobilization, and rotation of offshore survey, diving, subsea, and marine personnel, ensuring projects are fully manned in accordance with operational schedules and client requirements.<br><br>- Manage crew certification compliance, monitoring the validity of STCW, IMCA, ADNOC, offshore medicals, visas, passports, and client-specific competency requirements to ensure continuous workforce readiness.<br><br>- Develop and maintain crew rotation plans, manning schedules, and personnel allocation strategies aligned with vessel campaigns, offshore projects, and business priorities.<br><br>- Oversee the preparation and submission of flag state documentation, crew agreements, port clearances, immigration documentation, and statutory regulatory submissions for offshore operations.<br><br>- Build and maintain strong relationships with approved crewing agencies, manning providers, recruitment partners, and training organisations to ensure a reliable and competent offshore workforce.<br><br>- Coordinate with the Marine Operations team to provide crewing support for chartered and third-party vessels, ensuring timely crew changes, approvals, certification compliance, and vessel readiness.<br><br>- Maintain the central crewing database, ensuring personnel records, qualification registers, certification tracking, rotation history, and availability records remain accurate and up to date.<br><br>- Manage crewing budgets, monitor personnel costs, and oversee crew travel, accommodation, visa arrangements, transportation, and mobilization logistics to ensure cost-effective operations.<br><br>- Act as the primary interface with clients, ADNOC, flag state authorities, vessel owners, and regulatory bodies regarding crew approvals, compliance requirements, audits, and operational readiness.<br><br>- Develop, implement, and continuously improve crewing policies, procedures, systems, and operational standards to enhance efficiency, compliance, and service delivery.<br><br>- Prepare regular management reports covering manpower planning, certification status, mobilisation performance, crewing KPIs, workforce utilisation, and operational risks while recommending improvement initiatives.<br><br><br><span>Requirements<span><span>- Bachelor's Degree in Maritime Studies, Business Administration, or a related discipline.<br></span></span><br><span><span>- 8–12 years of experience in marine, offshore, or oil &amp; gas crewing, including a minimum of 3 years in a supervisory or team leadership role.<br></span></span><br><span><span>- Strong knowledge of STCW, MLC 2006, flag state crewing regulations, and offshore personnel compliance requirements.<br></span></span><br><span><span>- Familiarity with IMCA crewing standards and offshore workforce competency management.<br></span></span><br><span><span>- Proven experience leading crewing teams supporting offshore survey, subsea, diving, or marine operations.<br></span></span><br><span><span>- Strong understanding of offshore crew mobilisation, rotation planning, personnel logistics, visa processing, travel coordination, and workforce planning.<br></span></span><br><span><span>- Experience managing relationships with crewing agencies, manning providers, clients, vessel owners, and regulatory authorities.<br></span></span><br><span><span>- Excellent leadership, planning, stakeholder management, communication, and problem-solving skills.<br></span></span><br><span><span>- Proficiency in crewing management systems, personnel databases, and Microsoft Office applications.</span></span><br><span><span><span>Certifications (Please attach below certificates)</span></span></span><span><span>- Relevant maritime, crewing management, or personnel management qualifications.<br></span></span><br><span><span>- Demonstrated experience with MLC 2006 compliance is essential.<br></span></span><br><span><span>- Familiarity with ADNOC personnel approval processes is highly advantageous.<br></span></span><br><span><span>- Knowledge of IMCA offshore crewing standards is preferred.</span></span><br><br><br><br><br><br><br><br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to lead central crewing operations supporting major offshore survey, diving, subsea, and marine projects across the UAE and the wider GCC region<br><br>- Exposure to regional workforce planning, offshore personnel compliance, vessel manning, and multinational project mobilization<br><br>- Opportunity to develop expertise in offshore crewing leadership, regulatory compliance, and strategic workforce management within a dynamic operational environment<br><br>- Long-term career growth and progression into senior marine operations and workforce management leadership roles within a stable organization<br><br><span><b><span><span>HOW TO APPLY</span></span></b></span><br><span><span>- Submit your CV along with copies of your relevant certifications.</span></span><br><br></span><p><span><span>Shortlisted candidates will be contacted within 5 working days of application.</span></span><br></p><br><span><span>BG Marine | Black &amp; Grey HR</span></span><br><br><span><span>The Offshore &amp; Subsea Specialist Desk</span></span><br><br><span><span>Fast. Precise. Confidential. Human.</span></span><br><br><br><br><br><br><br><br><br><br><br> </div>