Curriculum Developer Jobs

<p><strong>About AMANA</strong></p><p>Group AMANA is in constant forward motion. Over decades of growth, we have adopted intelligent solutions that improve the way we build, making AMANA a regional leader in the industry today.</p><br><p>We have gone beyond conventional construction by championing intelligent solutions that improve the way we build. We are the region’s trusted design-build company, specializing in industrial construction for over three decades. Our reputation is built on our ability to provide turn-key solutions for fast-track projects, repeatedly.</p><br><p>We are a human-centric organization, promoting learning and development opportunities for all employees to thrive in dynamic markets. By investing in our people’s continued growth and learning, we challenge and change how we build together – people and business.</p><br><p><strong>Role Objective:</strong></p><ul><li><p>To manage the site execution of the project such that it is completed within the time, cost, productivity and quality requirements of the contract while adhering to the company’s quality and safety practices project as per directions of Project Manager and Electrical Manager.</p></li><li><p>To assign and distribute efficiently the available resources, materials, subcontractors and equipment on the project.</p></li></ul><br><p><strong>Roles & Responsibilities:</strong></p><ul><li><p>Manage engineering and technical aspects of construction projects</p></li><li><p>Coordinate project activities and ensure compliance with design specifications</p></li><li><p>Assist & Review project plans, schedules, and budgets</p></li><li><p>Monitor project progress and report to project stakeholders</p></li><li><p>Manage & Optimize resources, including materials, equipment, and manpower</p></li><li><p>Conduct quality control inspections and ensure standards are met</p></li><li><p>Review & advise on engineering issues to implement corrective actions</p></li><li><p>Prepare project documentation and reports</p></li><li><p>Provides support, site experience and mentoring to fresh Engineers and Foremen</p></li></ul><br><p><strong>What makes a true AMANAian?</strong></p><ul><li><p>We know that our company growth and success come from our people who continuously drive our company, partners and clients forward. Our community of talented employees, AMANAians, are built on the eight foundations of the Group Amana workforce.</p></li><li><p>We are Team Players.</p></li><li><p>We are Reliable.</p></li><li><p>We communicate with Clarity.</p></li><li><p>We make decisions based on Understanding.</p></li><li><p>We are Accountable.</p></li><li><p>We foster Integrity.</p></li><li><p>We are human Driven.</p></li><li><p>We are Adaptable and Agile</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and skills requirements:</strong></p><ul><li><p>Bachelor’s degree in Engineering (Civil, Electrical, Mechanical)</p></li><li><p>Minimum 4 years of experience preferably within the construction industry</p></li><li><p>Certification in Project Management (PMP) or LEED accreditation is a plus</p></li><li><p>Proven experience in managing complex projects</p></li><li><p>Ability to lead and manage a multidisciplinary team</p></li><li><p>Strong communication, leadership, and decision-making skills</p></li></ul>

<p>We are seeking a proactive and analytical Material Planning Executive to join our Business Planning team in Dubai. This role is responsible for ensuring the uninterrupted availability of Raw Materials and Packaging Materials required to support production plans while maintaining optimum inventory levels. </p><p>The successful candidate will work closely with Production Planning, Procurement, Supply Chain, Manufacturing, and Commercial teams to develop accurate material plans, monitor inventory, and drive planning excellence across the business. </p><p>Key Responsibilities</p><ul><li><p>Develop and maintain Raw Material and Packaging Material requirements based on production plans and demand forecasts.</p></li><li><p>Create short, medium, and long-term material plans to ensure continuous production.</p></li><li><p>Monitor inventory levels and maintain agreed stock coverage while minimizing excess and obsolete inventory.</p></li><li><p>Generate purchase requisitions and coordinate with Procurement to ensure timely material availability.</p></li><li><p>Track supplier deliveries and proactively identify potential shortages or delays.</p></li><li><p>Collaborate with Production Planning to align material availability with manufacturing schedules.</p></li><li><p>Analyse material consumption trends and recommend inventory optimization initiatives.</p></li><li><p>Monitor slow-moving, excess, and obsolete materials and propose corrective actions.</p></li><li><p>Prepare daily, weekly, and monthly planning reports and KPIs.</p></li><li><p>Support S&OP (Sales & Operations Planning) activities by providing material planning insights.</p></li><li><p>Maintain planning master data and ensure planning accuracy within ERP systems.</p></li><li><p>Participate in continuous improvement initiatives to enhance planning processes and reporting.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in supply chain, Industrial Engineering, Business Administration, or a related field.</p></li><li><p>4–5 years of experience in Raw Material and Packaging Material Planning.</p></li><li><p>Experience within the FMCG industry is required.</p></li><li><p>Experience in the Tobacco industry is highly preferred.</p></li><li><p>Strong understanding of Supply Chain Planning, Inventory Management, and Production Planning.</p></li><li><p>Experience working with ERP systems (Odoo).</p></li><li><p>Advanced Microsoft Excel skills (Pivot Tables, Power Query, XLOOKUP, INDEX/MATCH, Dashboards).</p></li><li><p>Experience using Power BI is considered an advantage.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>High attention to detail and strong ownership mindset.</p><br></li></ul><p>Language Requirements</p><ul><li><p>Fluent in English (written and spoken).</p></li><li><p>Urdu language is a strong advantage.</p><br></li></ul><p>Key Competencies</p><ul><li><p>Analytical Thinking</p></li><li><p>Data-Driven Decision Making</p></li><li><p>Planning & Organizing</p></li><li><p>Critical Thinking</p></li><li><p>Cross-Functional Collaboration</p></li><li><p>Business Acumen</p></li><li><p>Accountability</p></li><li><p>Continuous Improvement</p></li><li><p>Time Management</p></li><li><p>Attention to Detail</p></li></ul>

<p><strong>Job Purpose: </strong>To support the AWRP Project Administration team in the efficient execution of project administration requirements and document control initiatives, ensuring alignment with AWRP frameworks and processes. The role involves coordinating with internal AWR teams, consultants, contractors, subcontractors, and suppliers to support the Project Delivery Team across all ongoing construction and renovation projects.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Support the administrative requirements of the Projects Department.</p></li><li><p>Assist in organising and maintaining project documentation through various systems across all project stages, from design through to handover.</p></li><li><p>Support the implementation of project documentation processes in line with AWRP's paperless initiative using Aconex.</p></li><li><p>Maintain and track the time allocation records of AWRP team members and submit the information to the Finance team during the first week of each month.</p></li><li><p>Coordinate and schedule project meetings involving internal teams, consultants, contractors, subcontractors, and suppliers.</p></li><li><p>Support the Projects team with consultant and contractor-related matters during the Defects Liability Period.</p></li><li><p>Organise team meetings, events, and other departmental activities.</p></li><li><p>Assist the Commercial team with variation finalisation, tender reviews, and tender comparisons.</p></li><li><p>Support the Project Management team by taking minutes of key meetings and following up on action items.</p></li><li><p>Coordinate with and follow up on AWRP team members to ensure the timely issuance of internal purchase requisitions (PRs), purchase orders (POs), and memos.</p></li><li><p>Maintain records of payments and forward original receipts to the Finance team.</p></li><li><p>Liaise with internal departments and stakeholders regarding meetings, events, and other project-related requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Work Experience</strong></p><ul><li><p>Minimum of 3 to 5 years' experience in an administrative role, preferably within the real estate, construction, or property development industry.</p></li></ul><br><p><strong>Competencies</strong></p><ul><li><p>Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.</p></li><li><p>Strong organisational and administrative skills, with the ability to manage multiple tasks efficiently and maintain accurate records.</p></li><li><p>Effective communication and interpersonal skills, with the ability to coordinate and collaborate with employees, clients, vendors, and internal departments.</p></li><li><p>High attention to detail and strong follow-up skills.</p></li><li><p>Ability to work independently and manage priorities in a fast-paced environment.</p></li></ul><br><p><strong>Languages</strong></p><ul><li><p>Fluent in English (written and spoken).</p></li></ul><br><p><strong>Eligibility Requirements</strong></p><ul><li><p><strong>This position is open to UAE Nationals (Emirati) only.</strong></p></li><li><p>Applicants must hold a valid UAE Family Book and meet all eligibility requirements for UAE National employment.</p></li></ul>

<p> Manage the day-to-day handling of all customer inquiries via the website, walk-ins, WhatsApp, CRM-transferred calls, emails, and Instagram, with the objective of converting leads into sales, including the handling and preparation of third-party orders.</p><p> Manage housekeeping standards, ensuring all flowers and merchandise on display are of high quality, properly priced, and visually appealing.</p><p> Process customer payments promptly and accurately across all methods, ensuring timely entry into the ERP system. Follow up sales payment for retail client.</p><p> Coordinate and ensure timely dispatching of orders and ensure accurate preparation of related documents (Consumption and Delivery Notes).</p><p> Communicate detailed order instructions to florists and storekeepers to ensure orders meet specifications, accuracy and availability of supplies.</p><ul><li><p> Conduct quality checks on products prior to dispatch to ensure they meet customer expectations and packaging standards. Ensure all marketing materials (barcodes, stickers, greeting cards, etc.) are included before delivery.</p><p> Perform surveys from Survey Link, Google Reviews, and other platforms and analyze the feedback with plans for customer service improvement.</p><p> Conduct regular website performance checks using an internal checklist.</p><p> Prepare quotations for B2C/Retail inquiries and monitor the progress of orders, including payment confirmation, material purchasing, order preparation, and final approval until the scheduled pickup or delivery date.</p><p> Ensure packaging supplies are always fully stocked. Coordinate with Admin to re-stock when stock levels reach the re-order point.</p><p> Coordinate with third-party partners for product updates, order processing, inventory management, and monthly invoicing, ensure consumption is within agreed budget.</p><ul><li><p>Act as the first point of contact for visitors by verifying their identity and purpose of visit, and coordinating with the relevant department. Control access to various departments of the business and remain vigilant to prevent unauthorized access, safety issues, or security incidents.</p></li><li><p>Assist with Wholesale Walk in clients invoicing and coordination.</p></li><li><p>Ensuring compliance with the rules, regulations, and Operational Policies and Procedures of Camelia.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Hospitality Management or similar</li><li>Great Communication Skills- Fluent in English (writing and speaking)</li><li>Computer Microsoft (PowerPoint, Excel, word) </li></ul>

<ul><li><p>Implements approved departmental policies, systems, processes, procedures, and controls covering all areas of the Environment department to ensure compliance with all relevant procedural and legislative requirements while delivering quality, cost-effective, and consistent services.</p></li><li><p>Supervises the day-to-day operations of the Environment department, ensuring all activities comply with established policies, processes, and procedures.</p></li><li><p>Oversees the implementation of the incident investigation process and conducts investigations and reporting of environmental incidents, in coordination with relevant authorities where required. Provides recommendations based on investigation outcomes.</p></li><li><p>Plans, organizes, and conducts environmental training programs for employees at all organizational levels to enhance environmental awareness and reduce the frequency and severity of environmental incidents.</p></li><li><p>Controls and coordinates the maintenance and testing of environmental protection systems across the plant to ensure operational readiness.</p></li><li><p>Develops and initiates routine workplace evaluations, advising on environmental precautions, identifying non-conformances with local regulations and international standards, and recommending corrective actions to ensure compliance.</p></li><li><p>Maintains up-to-date knowledge of local environmental regulations and internationally recognized environmental standards.</p></li><li><p>Ensures compliance with all relevant safety, quality, and environmental management policies, procedures, and controls to maintain a safe and healthy work environment.</p></li><li><p>Supervises team members by providing formal and informal feedback, setting performance targets, and ensuring work is completed efficiently and in accordance with company policies and procedures.</p></li><li><p>Performs other related duties and assignments as directed by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Thinking within clearly defined policies, standards, and specific objectives.</p></li></ul><p>Decision Making</p><ul><li><p>Work is carried out within established practices and procedures, with outputs managed against defined objectives.</p></li></ul><p>Qualifications & Skills</p><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in Environmental Science, Environmental Engineering, Chemistry, or a related field.</p></li></ul><p>Minimum Experience</p><ul><li><p>5–7 years of experience in a similar role within a large industrial organization, preferably in the aluminium industry.</p></li></ul><p>Skills</p><ul><li><p>Strong experience in building and maintaining relationships with government agencies (preferred).</p></li><li><p>Exposure to ISO management systems.</p></li><li><p>Ability to draft Standard Operating Procedures (SOPs), policies, and procedural documents.</p></li><li><p>Ability to read, interpret, and apply laws, rules, and regulations.</p></li><li><p>Strong verbal and written communication skills to effectively exchange information and receive work direction.</p></li><li><p>Excellent organizational skills with the ability to prioritize and complete tasks efficiently.</p></li><li><p>Excellent written and spoken English; Arabic language proficiency is preferred.</p></li><li><p>Proven ability to prepare professional documentation, including meeting minutes and reports.</p></li><li><p>Strong computer proficiency and related software skills.</p></li></ul>

<ul><li><p>The Quality Assurance Manager is tasked with designing, implementing, and improving QA and training frameworks across Customer Care operations. The role aims to ensure service consistency and customer experience excellence across all business lines. This position drives measurable improvements in first contact resolution, customer satisfaction, and adherence to service level agreements through structured quality monitoring, coaching, and capability building.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Quality Management</strong></p><p><br></p><ul><li><p>Establish and manage a formal QA framework across all customer interaction channels (voice, email, digital).</p></li><li><p>Design and implement QA scorecards, calibration processes, and audit cycles.</p></li><li><p>Monitor team performance through call/email evaluations and provide actionable feedback.</p></li><li><p>Identify recurring issues and drive root cause analysis (RCA) with Operations/Business teams.</p></li><li><p>Ensure compliance with SOPs and regulatory requirements.</p></li><li><p>Track performance indicators such as number of evaluations per agent/month and improvement in QA scores post-coaching.</p></li></ul><p><br></p><p><strong>Training & Capability Development</strong></p><p><br></p><ul><li><p>Develop and execute a comprehensive training roadmap including new hire onboarding, product/process training, refresher & upskilling programs.</p></li><li><p>Ensure training aligns with customer journey and SOP requirements.</p></li><li><p>Introduce certification programs for CSR readiness and competency.</p></li><li><p>Conduct regular coaching sessions to improve customer handling, resolution quality, and system usage.</p></li><li><p>Monitor training completion rate and time-to-proficiency for new hires.</p></li><li><p>Improve performance through coaching hours per employee/month and assessment scores.</p></li></ul><p><br></p><p><strong>Performance Improvement & Analytics</strong></p><p><br></p><ul><li><p>Track and report key KPIs such as QA scores, First Contact Resolution (FCR), SLA adherence, and CSAT.</p></li><li><p>Use QA insights to recommend process improvements and operational changes.</p></li><li><p>Partner with the Customer Care Manager to close performance gaps.</p></li><li><p>Deploy improvement initiatives to reduce SLA breaches and backlog.</p></li></ul><p><br></p><p><strong>Standardization & Governance</strong></p><p><br></p><ul><li><p>Own and continuously enhance SOP adherence and standardization across operations.</p></li><li><p>Ensure structured processes are followed to reduce inconsistency, errors, and rework.</p></li><li><p>Increase knowledge base usage rate and update SOPs regularly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br>Leadership and people management skills.</p></li><li><p>Knowledge of call center QA frameworks and LMS systems.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong analytical and coaching skills.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Bachelor's degree, preferably in Business or Operations.</p></li><li><p>5-7 years of experience in customer care or contact centre management, ideally within financial services in the UAE or GCC.</p></li><li><p>Leadership and people management capabilities.</p></li><li><p>Extensive knowledge of Call center QA frameworks and LMS systems.</p></li></ul>

<p>JOB Description & the Role: We are seeking a highly creative and technically proficient Senior Architectural /Interiors CAD operator., Fit-Out Interior Detailer., Interiors & Exteriors 3D Visualizer/Animator., to join our dynamic team in the UAE. The ideal candidate possesses a deep understanding of UAE-specific fit-out regulations, excels in producing accurate architectural detailing, and can bring concepts to life through photorealistic 3D modeling and expert Photoshop post- production</p><p><strong>Desired Candidate Profile</strong></p><p><strong><u>Key Responsibilities:</u></strong></p><p>3D Modelling., Visualization& Animator: Create high-quality 3D models and renders (using 3ds</p><p>Max, SketchUp, or V-Ray) to present design concepts to clients.</p><p><br>Photoshop Editing: Utilize Adobe Photoshop for high-impact mood boards, design presentation layouts, and advanced texture/render post-production editing.</p><br><p>Fit-Out Detailing: Produce precise, error-free architectural fit-out and joinery shop</p><p>drawings, including elevations, sections, and ceiling details for construction.</p><br><p>Space Planning: Develop innovative space layouts and ensure all designs comply with UAE local authority regulations (e.g., Dubai Municipality, Civil Defense).</p><p>Material Selection: Prepare detailed material specifications, BOQ (Bill of Quantities)</p><p>support, and FF&E (Furniture, Fixtures, and Equipment) schedules.</p><p><br>Project Coordination: Collaborate with contractors, MEP engineers, and suppliers to</p><p>resolve on-site design issues and ensure seamless project execution.</p><br><p><strong><u>Qualifications & Requirements:</u></strong></p><br><p><strong><u>Experience:</u></strong> Minimum of 3–5 years of dedicated interior fit-out experience within the UAE (candidates with a proven portfolio of completed commercial, F&B, or high-end</p><p>residential projects in the region are preferred).</p><br><p><strong><u>Software Proficiency</u></strong>:</p><p>Advanced: AutoCAD, SketchUp, 3Ds Max, or V-Ray/Corona.</p><p>Essential: Adobe Creative Suite (Photoshop, Illustrator, InDesign).</p><p>Advantage: Knowledge of Revit or BIM.</p><p>Key Responsibilities:</p><p>3D Modelling., Visualization& Animator: Create high-quality 3D models and renders (using 3ds</p><p>Max, SketchUp, or V-Ray) to present design concepts to clients.</p><br><ul><li><p><strong><u>Technical Skills:</u></strong> Excellence in architectural detailing, joinery detailing, and</p></li></ul><p>understanding of UAE building codes and site implementation.</p><p><strong>AI Interior Architectural experience : Experience working with AI tools like (RoomGPT/mnml.AI/Spacely AI/Planner sd/Luma AI/Gamma)</strong></p><p><br></p><p>Soft Skills: Strong communication skills in English; Arabic is a strong asset. Ability to</p><p>manage client presentations and meet strict deadlines</p><br><ul><li><p>Licensure: Valid UAE Driving License is a plus.</p><p><br></p></li></ul>

<ul><li><p>To update Insurance manager about unusual denial / issues from Insurance Companies for further discussion and resolution.</p></li><li><p>Ensure timely resubmissions of all eligible IP,OP and Pharmacy claims with proper medical and technical justification.</p></li><li><p>Internal Follow up for raised QMS to concerned branch</p></li><li><p>Communicating with the payers for any clarification regarding the rejected claims at 1st resubmission and 2nd resubmission-reconciliation stage.</p></li><li><p>Interacting with the physicians for the clinical justification on the rejected claims</p></li><li><p>Ensure and work closely with the team on complex cases that need experience and specialist knowledge or technical IT support.</p></li><li><p>Working closely with Insurance Approvals and Claims Submission Team to minimize the claims denials</p></li><li><p>Making sure that claim resubmissions are dealt with according to Insurance industry and DHA regulations.</p></li><li><p>Comply with re-submission KPI’s (Key Performance Indicator) , maintain a record of resubmission KPIs as and when required.</p></li><li><p>Analyze the root cause for the denial by the various payers and collect timely feedback from other team members, create a special rules in the system to prevent the reoccurrence of those denials</p></li><li><p>Educate billing/Approval team to enhance the process flow.</p></li><li><p>Ensures that targets are met with in turnaround time and while maintain quality and productivity.</p></li><li><p>Coordinate with CDI team to educate the physicians, and other paramedical team to ensure proper claims documentations.</p></li><li><p>Maintain accurate monthly data of claims resubmissions /reconciliations of each insurance company</p></li><li><p>Maintain a detailed statement of insurance denials segregated to technical denials and medical denials to facilitate the proper denial management plan and required training and documentation enhancement</p></li><li><p>Highlight payment discrepancies by various payers to LM knowledge.</p></li><li><p>Coordination with other business stakeholders to improve overall resubmission /recon process efficiency.</p></li><li><p>Analysis of financial data related to revenue cycle, to identify defaulting payors and work with the concern department on corrective strategies to mitigate the financial risk/s.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Job-Specific Skills:</strong></p><ul><li><p>Strong medical background to handle reconciliation efficiently.</p></li><li><p>Strong Negotiation skills</p></li><li><p>Strong soft skills</p></li></ul><p><strong>Behavioural Competencies:</strong></p><ul><li><p>Excellent presentation and analytical skills</p></li><li><p>Good decision-making skills</p></li><li><p>Strong operational thinking skills</p></li><li><p>Strong dedication skills</p></li><li><p>Ability to work under pressure to achieve target &nbsp;</p></li></ul><p><strong>What qualifies you for the role:</strong></p><p><strong>Minimum Qualifications and Knowledge:</strong></p><ul><li><p>Certified professional coding certificate from reputed institution</p></li><li><p>Certified medical /paramedical certificate</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>Minimum 3+ years’ experience in a similar role.&nbsp;</p></li></ul></li></ul>

<p>We are looking for a highly professional, customer-oriented <strong>Receptionists </strong>to serve as the first point of contact for visitors, guests, contractors, and stakeholders at our Parks facilities. The ideal candidates should possess strong hospitality and front-office experience, excellent communication skills, and the ability to provide exceptional customer service in a dynamic environment. Responsibilities will include but not limited to:</p><br><p><strong><u>Front Desk & Visitor Management</u></strong></p><br><ul><li><p>Welcome visitors, guests, residents, and contractors in a professional manner.</p></li><li><p>Manage visitor registration and access control procedures.</p></li><li><p>Assist guests with directions, park information, and facility enquiries.</p></li><li><p>Maintain a clean, organised, and professional reception area.</p><br></li></ul><p><strong><u>Customer Service & Guest Relations</u></strong></p><ul><li><p>Deliver exceptional customer service and ensure a positive visitor experience.</p></li><li><p>Handle enquiries, complaints, and service requests efficiently.</p></li><li><p>Provide information regarding park attractions, events, facilities, and services.</p></li><li><p>Escalate customer concerns to the relevant departments when necessary.</p><br></li></ul><p><strong><u>Administrative Support</u></strong></p><ul><li><p>Answer and direct incoming telephone calls and emails.</p></li><li><p>Maintain records, logs, reports, and filing systems.</p></li><li><p>Perform data entry and administrative tasks accurately.</p></li><li><p>Coordinate with internal departments regarding operational requirements.</p><br></li></ul><p><strong><u>Operations Support</u></strong></p><ul><li><p>Support event registrations and visitor coordination activities.</p></li><li><p>Coordinate with security, maintenance, and operations teams.</p></li><li><p>Monitor reception activities and report any operational issues.</p></li><li><p>Assist with meeting room bookings and facility reservations.</p><br></li></ul><p><strong><u>Health, Safety & Compliance</u></strong></p><ul><li><p>Adhere to company policies and HSE requirements.</p></li><li><p>Follow security and emergency response procedures.</p></li><li><p>Ensure compliance with visitor management protocols.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Diploma or Bachelor's Degree in Hospitality, Hotel Management, Business Administration, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>2 years of Receptionist / Front Desk experience</strong>.</p></li><li><p><strong>Hospitality experience is mandatory.</strong></p></li><li><p>Preference will be given to candidates with <strong>Hotel Reception experience in the UAE</strong>.</p></li><li><p>Minimum <strong>1 year of UAE hotel reception experience</strong> preferred.</p></li><li><p>Experience using <strong>Opera Cloud PMS</strong> and hotel reservation systems is highly preferred.</p></li><li><p>Experience in hospitality, hotels, resorts, parks, leisure attractions, or customer-facing environments.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong customer service and interpersonal skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Proficiency in MS Office applications.</p></li><li><p>Knowledge of visitor management and reception operations.</p></li></ul><br><p><strong>Preferred Qualifications</strong></p><ul><li><p>Hands-on experience with:</p><ul><li><p><strong>Opera Cloud PMS</strong></p></li><li><p><strong>Hotel Reservation Systems</strong></p></li><li><p>Guest Check-in / Check-out Procedures</p></li><li><p>Hospitality Customer Service Standards</p></li><li><p>Multilingual candidates will have an advantage.</p></li></ul></li></ul>

<p>Key Responsibilities</p><p>Government Liaison</p><ul><li><p>Act as the primary liaison between the company, clients, and various UAE government authorities.</p></li><li><p>Build and maintain professional relationships with government departments including MOHRE, ICP, GDRFA, DED, Free Zone Authorities, Dubai Municipality, RTA, Emirates Post, and other relevant entities.</p></li><li><p>Ensure compliance with all applicable UAE laws, regulations, and government requirements.</p></li></ul><p>Company Formation & Licensing</p><ul><li><p>Handle end-to-end company incorporation across Mainland, Free Zone, and Offshore jurisdictions.</p></li><li><p>Process trade license applications, renewals, amendments, cancellations, and related approvals.</p></li><li><p>Coordinate all documentation required for business setup and corporate restructuring.</p></li><li><p>Manage establishment cards, immigration files, and company registrations with relevant authorities.</p></li></ul><p>Visa & Immigration</p><ul><li><p>Process employment visas, investor visas, dependent visas, visit visas, and Golden Visa applications where applicable.</p></li><li><p>Handle visa renewals, cancellations, status changes, medical fitness appointments, Emirates ID applications, and passport updates.</p></li><li><p>Monitor visa validity and ensure timely renewals to avoid penalties.</p></li></ul><p>Labour & Employment Compliance</p><ul><li><p>Manage all MOHRE-related transactions, including work permits, labour contracts, quota applications, and amendments.</p></li><li><p>Ensure compliance with UAE labour regulations and maintain accurate employee records.</p></li></ul><p>Ejari & Corporate Documentation</p><ul><li><p>Coordinate Ejari registration, renewals, transfers, and cancellations.</p></li><li><p>Process tenancy-related documentation required for company licensing and visa activities.</p></li><li><p>Maintain corporate records and ensure timely renewal of leases and government registrations.</p></li></ul><p>Government Portals & Documentation</p><ul><li><p>Manage transactions through government portals such as MOHRE, ICP, GDRFA, DED, Free Zone portals, Dubai REST, and other applicable online systems.</p></li><li><p>Prepare, review, and submit government applications and supporting documentation accurately.</p></li></ul><p>Compliance & Record Management</p><ul><li><p>Maintain accurate records of licenses, visas, permits, and statutory documents.</p></li><li><p>Monitor renewal calendars and ensure proactive compliance with deadlines.</p></li><li><p>Prepare reports on pending and completed government transactions.</p></li></ul><p>Coordination & Client Support</p><ul><li><p>Coordinate with internal departments and external stakeholders to ensure smooth processing of applications.</p></li><li><p>Provide guidance to clients and employees on government procedures and documentation requirements.</p></li><li><p>Resolve government-related issues efficiently and professionally.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree or Diploma in any discipline.</p></li><li><p>4–8 years of relevant experience as a PRO in the UAE.</p></li><li><p>Hands-on experience in company formation and corporate services is mandatory.</p></li><li><p>Thorough knowledge of UAE government regulations, labour laws, immigration procedures, and licensing requirements.</p></li><li><p>Experience dealing with Mainland, Free Zone, and Government Authorities.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Fluency in multiple languages (English, Hindi, and Arabic) </p></li></ol>

<p>Review the drawings submitted by contractors for different projects and provide the feedback with necessary comments based on DEWA, DCD and DIFC guidelines with the allotted time frame on the portal or through e-mail.</p><br><p>Roles and Responsibilities:</p><br><ul><li><p>Ensure timely completion of FitOut projects by meeting project deadlines.</p></li><li><p>Arranging meetings with the contractors to explain the drawing review comments if required.</p></li><li><p>Closely monitoring the authority design approval process and inspection approval for the project.</p></li><li><p>Doing feasibility study for MEP provisions upgradation as per the tenant requirement based on the existing site conditions and available figures. (If required for a project)</p></li><li><p>Coordinating with FM team for CHW isolation and air balancing activities .</p></li><li><p>Notifying and obtaining confirmation from all the affected tenants during a CHW isolation .</p></li><li><p>Giving proper instructions to the site inspectors to coordinate with the contractors.</p></li><li><p>Providing proper instructions and corrective measures during regular site visits.</p></li><li><p>Attending first fix inspection and providing feedback with corrective measures to facilitate the false ceiling closure.</p></li><li><p>Attending final inspection and ensuring proper functionality of each service before issuing final approval.</p></li><li><p>Achieve high client satisfaction by delivering exceptional FitOut solutions that meet or exceed client expectations in terms of functionality, reliability, and aesthetics.</p></li><li><p>Conducting proper follow ups, monitoring and inspections for each project and maintained the quality of work.</p></li><li><p>Verifying the authority approved drawings</p></li><li><p>Reviewing the method statement submitted by contractor for the TVR/ modification works.</p></li><li><p>Coordinating with each other for inspection timings and closing on the portal with first and final inspection checklist.</p></li><li><p>Notify the concerned engineers in case any non-standard works or any issues related to their trades have been observed and notify the QHSE team if any unsafe works are noticed.</p></li><li><p>Follow up with the BMS team for the utility meter commissioning work.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualification - Bachelor's Degree in Mech Engineering</p></li><li><p>Experience – 6-8 years in Fit Out/construction projects in UAE</p></li></ul><br><p>Skills and competencies:</p><br><ul><li><p>Good understanding of all MEP installations comprising – HVAC systems, drainage & plumbing, Electrical</p></li><li><p>Through knowledge of authority standards such as DCD, DM, DEWA</p></li><li><p>Competent to review drawings inline with authority standards and give comments and approvals</p></li><li><p>Well experienced in managing / overseeing the FitOut activities and ensure installations are done inline with approved MSRA</p></li><li><p>Thorough knowledge about testing and commissioning of MEP systems</p></li></ul>

<ul><li><p>Supervise the day-to-day cleaning of shops across the malls.</p></li><li><p>Perform routine inspections of all front areas, back areas, and storerooms.</p></li><li><p>Schedule and supervise deep cleaning and any other projects.</p></li><li><p>Supervise and coordinate pest control, flowers, plants, and periodical deep cleaning operations in all areas of responsibility.</p></li><li><p>Maintain complete knowledge of correct maintenance and use of equipment.</p></li><li><p>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</p></li><li><p>Assign duties and coordinate breaks for assigned staff.</p></li><li><p>Ensure that assigned staff have reported to work, and also document any late or absent employees.</p></li><li><p>Prepare and distribute assignment worksheets to assigned staff and review priorities.</p></li><li><p>Clean shop areas in emergencies.</p></li><li><p>Plan vacation and leave days for all staff without affecting the operations.</p></li><li><p>Issue supplies/goods to staff at the beginning of the shift in order to control inventory.</p></li><li><p>Report all maintenance defects and follow up with Engineering.</p></li><li><p>Report all lost and found articles immediately to the cashier/shop manager.</p></li><li><p>Responsible for checking staff grooming and hygiene.</p></li><li><p>Complete all paperwork and closing duties before leaving.</p></li><li><p>Update Management about any damage, theft, or loss to company property.</p></li><li><p>Manage and train Housekeeping Attendants and other team members to ensure their performance meets the standards required.</p></li><li><p>Provide feedback on staff performance and report disciplinary problems to the HR manager.</p></li><li><p>Perform other tasks that might be assigned from time to time.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; additional certification in hospitality management is a plus.</p></li><li><p>Minimum of 5-7 years of experience in housekeeping, with at least 3 years in a supervisory role within a hotel or similar environment.</p></li><li><p>Proficient in cleaning techniques and equipment, with a strong understanding of health and safety regulations in the hospitality industry.</p></li><li><p>Fluency in English; proficiency in a second language is highly desirable to enhance guest communication.</p></li><li><p>Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, and Excel</p></li><li><p>Strong leadership skills with the ability to motivate and manage a diverse team effectively.</p></li><li><p>Excellent organizational skills, capable of prioritizing tasks and managing time efficiently in a fast-paced environment.</p></li><li><p>Detail-oriented with a keen eye for cleanliness, ensuring that all areas meet the highest standards.</p></li><li><p>Strong interpersonal skills to effectively communicate with guests, staff, and management, fostering a collaborative working environment.</p></li><li><p>Problem-solving abilities to address and resolve issues as they arise, maintaining smooth operations.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.</span></p><br><br>Responsibilities:<br><p><span><strong>Enterprise Integration Architecture</strong></span></p><br><ul><li><span>Defines and maintains the enterprise clinical integration architecture, standards, design principles, interface patterns, and technology roadmap in alignment with organizational strategy and enterprise architecture.</span></li><li><span>Designs scalable and reusable integration solutions connecting the Electronic Medical Record, clinical applications, ancillary systems, imaging platforms, medical devices, financial systems, patient portals, mobile applications, and external healthcare networks.</span></li><li><span>Evaluates integration requirements and recommend appropriate technologies, standards, and architecture patterns based on clinical criticality, security, performance, maintainability, and business continuity needs.</span></li><li><span>Provides technical design authority for major clinical systems implementations, expansions, migrations, upgrades, mergers, and digital transformation initiatives.</span></li></ul><p><span><strong>Healthcare Interoperability and Standards</strong></span></p><br><ul><li><span>Leads the design, development, implementation, and optimization of integrations using HL7 v2, FHIR, DICOM, IHE profiles, APIs, web services, messaging technologies, and other healthcare interoperability standards.</span></li><li><span>Ensures consistent implementation of patient identity, encounter, order, result, medication, scheduling, billing, document, and clinical data exchange workflows across enterprise systems.</span></li><li><span>Establishes interface specifications, data mappings, terminology standards, validation rules, error-handling processes, and integration documentation.</span></li><li><span>Supports compliance with DHA, NABIDH, JCI, health information exchange, data privacy, and organizational information governance requirements.</span></li></ul><p><span><strong>Interface Engine and Integration Platform Management</strong></span></p><br><ul><li><span>Provides senior technical oversight for enterprise interface engines, API management platforms, integration services, message queues, monitoring tools, and supporting infrastructure.</span></li><li><span>Designs and develops complex interfaces, transformation logic, routing rules, APIs, and integration components while ensuring configuration quality and maintainability.</span></li><li><span>Monitors message processing, interface queues, system connectivity, transaction volumes, error rates, and integration performance to maintain reliable 24/7 data exchange.</span></li><li><span>Leads capacity planning, platform upgrades, performance tuning, patching, certificate management, high availability, and lifecycle planning for integration technologies.</span></li></ul><p><span><strong>Clinical Integration Delivery</strong></span></p><br><ul><li><span>Leads integration workstreams for implementation of new clinical applications, medical devices, diagnostic platforms, digital solutions, and external healthcare services.</span></li><li><span>Translates clinical and operational requirements into detailed integration designs, technical specifications, workflow diagrams, data mappings, and implementation plans.</span></li><li><span>Coordinates with vendors, system analysts, clinical teams, and technical resources to ensure integration dependencies, timelines, testing, and production readiness are effectively managed.</span></li><li><span>Ensures integrations are delivered within agreed scope, quality, security, and service expectations while maintaining alignment with patient safety and operational priorities.</span></li></ul><p><span><strong>Testing, Validation and Change Management</strong></span></p><br><ul><li><span>Develops and governs integration testing strategies covering unit testing, system integration testing, regression testing, performance testing, failover testing, and user acceptance testing.</span></li><li><span>Validates message content, data accuracy, patient identity, workflow outcomes, error conditions, system acknowledgements, and downstream clinical availability before production deployment.</span></li><li><span>Leads technical review and approval of integration changes through established change-management and release-governance processes.</span></li><li><span>Maintains version control, deployment documentation, interface inventories, test evidence, rollback procedures, and post-implementation validation records.</span></li></ul><p><span><strong>Patient Identity and Data Integrity</strong></span></p><br><ul><li><span>Ensures accurate and consistent patient identity, demographic, encounter, provider, location, order, and clinical data exchange across integrated systems.</span></li><li><span>Collaborates with Health Information Management, Clinical Systems, and operational stakeholders to address duplicate records, mismatched identities, data-quality issues, and reconciliation requirements.</span></li><li><span>Defines integration controls that reduce the risk of patient misidentification, missing clinical information, duplicate transactions, and incorrect routing of patient data.</span></li><li><span>Supports master data management, enterprise patient index, terminology management, and data standardization initiatives.</span></li></ul><p><span><strong>Service Reliability and Incident Management</strong></span></p><br><ul><li><span>Leads the investigation and resolution of complex integration incidents involving failed messages, delayed results, interface outages, incorrect mappings, duplicate transactions, system connectivity, and data discrepancies.</span></li><li><span>Coordinates incident response with application teams, infrastructure, cybersecurity, vendors, clinical departments, and external entities to minimize disruption to patient care.</span></li><li><span>Establishes monitoring thresholds, automated alerts, escalation procedures, technical runbooks, and service restoration processes for critical interfaces.</span></li><li><span>Participates in on-call support and provide senior technical leadership during major incidents, system downtimes, emergency events, and disaster recovery activities.</span></li></ul><p><span><strong>Cybersecurity, Privacy and Compliance</strong></span></p><br><ul><li><span>Designs integrations in accordance with cybersecurity, privacy, access control, encryption, authentication, audit, network segmentation, and secure data-transfer requirements.</span></li><li><span>Collaborates with Information Security to assess integration risks, third-party connectivity, API exposure, vulnerabilities, privileged access, and regulatory compliance.</span></li><li><span>Ensures sensitive patient and organizational information is exchanged only through authorized, secured, monitored, and appropriately documented channels.</span></li><li><span>Supports internal audits, accreditation surveys, regulatory inspections, risk assessments, and corrective actions related to healthcare interoperability and clinical information exchange.</span></li></ul><p><span><strong>Business Continuity and Disaster Recovery</strong></span></p><br><ul><li><span>Designs resilient integration solutions incorporating redundancy, high availability, fault tolerance, message recovery, transaction replay, and controlled downtime workflows.</span></li><li><span>Develops, tests, and maintains disaster recovery, business continuity, backup, restoration, failover, and recovery procedures for integration platforms and critical interfaces.</span></li><li><span>Coordinate downtime and recovery planning with Clinical Systems, Infrastructure, vendors, and operational departments to preserve essential clinical information flows.</span></li><li><span>Analyzes integration-related business continuity risks and recommend improvements to strengthen enterprise resilience.</span></li></ul><p><span><strong>Technical Governance and Documentation</strong></span></p><br><ul><li><span>Establishes and maintains integration governance standards, architectural review processes, naming conventions, coding practices, deployment procedures, and documentation requirements.</span></li><li><span>Maintains the enterprise interface catalogue, architecture diagrams, data-flow maps, system dependencies, technical specifications, support ownership, and lifecycle records.</span></li><li><span>Conducts technical design reviews, code reviews, security reviews, and architecture assessments to ensure solutions are sustainable and aligned with enterprise standards.</span></li><li><span>Mentors integration analysts, interface developers, and technical team members in healthcare interoperability, troubleshooting, architecture, and best practices.</span></li></ul><p><span><strong>Vendor and Stakeholder Management</strong></span></p><br><ul><li><span>Acts as the senior technical liaison with clinical application vendors, interface-engine providers, external health information exchanges, consultants, and implementation partners.</span></li><li><span>Reviews vendor integration proposals, statements of work, technical designs, interface capabilities, security requirements, and support arrangements.</span></li><li><span>Contributes to requests for proposal, product evaluations, procurement decisions, contract reviews, licensing forecasts, and technical due diligence.</span></li><li><span>Communicates integration risks, dependencies, progress, and recommendations clearly to technical teams, clinical stakeholders, project governance groups, and senior leadership.</span></li></ul><p><span><strong>Innovation and Digital Transformation</strong></span></p><br><ul><li><span>Evaluates emerging interoperability technologies, cloud integration platforms, FHIR services, API ecosystems, event-driven architecture, automation, and artificial intelligence integration requirements.</span></li><li><span>Supports smart hospital initiatives, remote care, mobile health, patient engagement, clinical decision support, medical device integration, and advanced analytics programs.</span></li><li><span>Develops reusable integration services and enterprise APIs that accelerate digital transformation while maintaining security, governance, and patient safety.</span></li><li><span>Monitors developments in international healthcare interoperability standards and recommend strategic adoption where appropriate.</span></li></ul><p><span><strong>Performance Monitoring and Continuous Improvement</strong></span></p><br><ul><li><span>Establishes and monitors integration performance indicators covering interface availability, transaction success, error resolution, data quality, incident response, system capacity, and project delivery.</span></li><li><span>Analyzes recurring failures, message volumes, performance trends, service risks, and support demands to identify sustainable improvement opportunities.</span></li><li><span>Prepares technical dashboards, architecture reports, risk summaries, project updates, and recommendations for IT leadership and governance committees.</span></li><li><span>Participates in Clinical Informatics, Enterprise Architecture, Cybersecurity, Data Governance, and digital transformation committees as required.v</span></li></ul><br>Qualifications:<br><p><span><b>QUALIFICATIONS &amp; SKILLS:</b></span></p><br><ul><li><span>Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Health Informatics, Biomedical Engineering, or a related discipline.</span></li><li><span>Master’s Degree in Health Informatics, Information Systems, Enterprise Architecture, Digital Health, or a related field preferred.</span></li><li><span>Professional certifications in HL7, FHIR, cloud architecture, enterprise architecture, integration platforms, cybersecurity, or project management are preferred.</span></li><li><span>Advanced knowledge of HL7 v2, FHIR, DICOM, IHE profiles, REST APIs, SOAP services, JSON, XML, SQL, integration engines, messaging technologies, and healthcare interoperability.</span></li><li><span>Strong understanding of Electronic Medical Records, clinical workflows, patient identity management, laboratory, pharmacy, imaging, billing, scheduling, and ancillary systems.</span></li><li><span>Knowledge of integration architecture, API management, cloud platforms, databases, networking, encryption, authentication, high availability, disaster recovery, and cybersecurity principles.</span></li><li><span>Strong analytical, software development, troubleshooting, architecture, documentation, communication, and stakeholder management skills</span></li><li><span>Ability to lead complex integration programs, influence technical decisions, and manage competing priorities in a high-availability healthcare environment.</span></li></ul><p><span><b>PROFESSIONAL EXPERIENCE:</b></span></p><br><ul><li><span>Minimum of eight (8) years of progressive experience in healthcare integration, clinical systems, software integration, health informatics, or enterprise application architecture.</span></li><li><span>Minimum of three (3) years in a senior integration architect, technical lead, interface architect, or equivalent healthcare technology role.</span></li><li><span>Demonstrated experience designing, developing, and supporting enterprise healthcare interfaces using HL7, FHIR, DICOM, APIs, and interface-engine technologies.</span></li><li><span>Experience integrating Electronic Medical Records with laboratory, pharmacy, radiology, cardiology, medical devices, finance, patient portals, and external health information exchange platforms.</span></li><li><span>Proven experience in integration architecture, technical design, system implementation, data migration, testing, production support, and incident resolution.</span></li><li><span>Experience with Oracle Health/Cerner or another major enterprise Electronic Medical Record platform is highly preferred.</span></li><li><span>Experience supporting DHA, NABIDH, JCI, data privacy, cybersecurity, and healthcare information governance requirements is preferred.</span></li><li><span>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly desirable.</span></li><li><span>Demonstrated ability to lead vendors, technical teams, analysts, and multidisciplinary stakeholders through complex integration initiatives.</span></li></ul> </div>

About the Role: Senior AI Project Manager Location: UAE (On – Site) Experience - 8+ years (Minimum) in Project Management within UAE & GCC markets<br>Arabic proficiency is mandatory for this role.<br>We are seeking an experienced Senior Project Manager to lead and deliver enterprise-level digital transformation initiatives across UAE and GCC clients. This role requires a strong mix of project delivery, product thinking, technical understanding, and excellent client-facing leadership. The ideal candidate is UAE-based, has led end-to-end delivery for complex tech programs, and has hands-on experience managing AI-driven solutions and custom application development.<br>Key Responsibilities <br>1. End-to-End Project Leadership<br>• Lead, manage, and deliver enterprise digital transformation projects from inception to go-live.• Own delivery across scope, schedule, cost, quality, and client expectations.• Build and maintain detailed project plans, charters, and execution strategies.<br>2 Product & Project Management Excellence• Drive the entire lifecycle: initiation, planning, execution, monitoring, closure.• Define scope, sprint plans, release plans, WBS, timelines, and resource allocation.• Apply Agile methodologies to ensure predictable and timely project delivery.<br>3 3. Technical Leadership<br>• Oversee and guide the implementation of:o AI-driven solutions o Custom Web Applications (. NET, modern frameworks)o Mobile App Developmento Share Point-based solutionso Power Platform (Power Apps, Power Automate) Ensure scalable, secure, and maintainable technical solutions aligned with client needs.<br>4. Client-Focused Solution Delivery• Work closely with clients to translate their requirements into actionable technical solutions.• Customize low-code/no-code and custom-built applications to deliver measurable business outcomes.• Maintain strong stakeholder communication across C-level, business teams, and technical units.<br>5. Cross-Functional Team Leadership• Collaborate with architects, tech leads, developers, QA, and Dev Ops to ensure aligned execution. • Facilitate Agile ceremonies, sprint reviews, retrospectives, and roadmap sessions.• Remove blockers and ensure high-performance team culture.<br>6. Strategic Planning & Roadmaps• Create product roadmaps and transformation strategies for multi-industry customers.• Identify improvement opportunities and propose innovative digital solutions.<br>7. Risk Management & Governance• Proactively identify risks, dependencies, and constraints.• Maintain RAID logs and drive mitigation strategies early.• Ensure compliance with regional standards, data policies, and security frameworks.<br>8. Profitability & Performance Management• Track and manage budgets, margins, KPIs, burn rates, and project financials.• Optimize resource utilization to maximize value delivery and profitability.<br>9. Collaboration & Communication• Maintain strong communication between internal teams, clients, partners, and leadership.• Present project updates, dashboards, and performance metrics with clarity and precision.<br>Preferred Qualifications • PMP, PRINCE2, CSM, or SAFe certifications• Experience working with government entities in UAE or GCC• Understanding of Arabic/English stakeholder environments• Experience delivering multi-year transformation programs

About Us: <br>At Sanipex Group, we are proud to offer a unique lifestyle proposition to our customers across the Middle East, Europe, Asia, and Africa. With over 30 years of experience, we've built a strong reputation by providing a comprehensive one-stop-shop for architects, interior designers, developers, retailers, and private clients through our Retail, Trade, Project, and Digital channels. Our success is driven by a dynamic and creative team passionate about delivering outstanding products and exceptional customer experiences.<br>We foster a culture of growth and development, offering comprehensive training programs to help our team expand their skills and capabilities. Join us and thrive in a positive, fun, and driven environment where you can take your career to new heights. With a diverse team representing over 47 nationalities, we are deeply committed to inclusion and diversity, ensuring everyone has the opportunity to succeed and make a meaningful impact.<br>About the Role:<br>We are looking for a highly organised and customer-focused Retail Sales Administrator in Al Ain to support our retail showroom operations and ensure a seamless experience from quotation through to order fulfilment. Reporting to the Area Administration Manager, you will be responsible for converting quotations into confirmed sales orders, monitoring customer payments, coordinating with internal teams to ensure orders are fulfilled, invoiced and dispatched on time, and responding to customer queries and complaints. You will also support the management of refunds and returns, petty cash, and stock movements, while ensuring all relevant company policies and procedures are followed. This is a key role in keeping our showrooms running efficiently and ensuring customers receive excellent service.<br>About You:<br>You will have previous experience in an administration and customer service environment, with excellent verbal and written communication skills and a strong customer-focused approach. You are methodical, highly organised and able to manage multiple priorities while maintaining a high level of accuracy and attention to detail. You are comfortable working to deadlines, taking ownership of tasks and working independently, while also collaborating effectively with colleagues across different departments. A proactive, self-motivated attitude and a commitment to following processes and continuously improving how things are done will be essential to your success in this role.<br>What We Can Offer<br>You will turn your career aspirations into reality. We will help shape your career journey through enriching experiences, learning, and development opportunities. Our Group offers diverse career paths for those who are passionate, innovative, and collaborative - every day. We recognise the value that you bring, and we strive to provide a competitive salary and benefits package.<br>We Welcome Everyone to Apply<br>It takes diversity of thought, culture, background, abilities, and perspectives to truly enthuse and excite our customers. We welcome all applicants to apply and be part of our exciting future. We would like to thank you in advance for your application. Due to the influx of applications, we don’t always get the opportunity to speak to our candidates. Consequently, if you haven’t been contacted over the next two weeks then you can assume you have not been successful on this occasion.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Summary</span><p>This is a strategic and business-critical position responsible for driving business development and market expansion across the region, with a primary focus on the UAE. The role will be based in the Abu Dhabi office and will report to the Business Development Director and Executive Management.<br></p><br><p>The position will play a pivotal role in strengthening existing client relationships while identifying, qualifying, and converting new business opportunities across the architecture, landscape architecture, engineering, and broader AEC consultancy sectors. Working closely with regional leadership and technical teams, the role will support strategic pursuits, contribute to bid positioning, and help drive sustainable revenue growth.<br></p><br><p>The successful candidate will bring a well-established and active network of Centers of Influence (COIs), including government and semi-government entities, developers, asset owners, owners' representatives, architects, engineers, and other allied professional service providers. This network will be leveraged to generate high-quality leads, facilitate senior-level client engagement, and advance opportunities through to successful appointments.<br></p><br><p>The role requires a commercially astute and relationship-driven professional who can represent the firm credibly in the market, navigate complex stakeholder environments, and work collaboratively with leadership to expand the company's footprint and brand presence within the region.<br></p><br>Duties and Responsibilities<br><ul><li><p>Ensure competitiveness and maintain market intelligence to identify project opportunities across the region.<br></p><br></li><li><p>Establish and maintain professional relationships with key stakeholders.<br></p><br></li><li><p>Conduct market analyses of target and prospective sectors to identify new project opportunities.<br></p><br></li><li><p>Define growth plans by proposing incremental development opportunities and feasibility strategies.<br></p><br></li><li><p>Continually identify, build, and develop new client business within the architecture and engineering consultancy market.<br></p><br></li><li><p>Deliver compelling calls and presentations to introduce the company's capabilities and value proposition.<br></p><br></li><li><p>Negotiate and communicate complex concepts and business issues effectively to a variety of audiences.<br></p><br></li><li><p>Identify and evaluate new markets and partnership opportunities through direct prospecting, networking, and participation in industry and professional groups and associations.<br></p><br></li><li><p>Follow up on all proposal preparation processes at different stages, from pre-RFP and Go/No-Go decisions through to proposal submission and subsequent follow-up.<br></p><br></li><li><p>Develop effective marketing strategies to strengthen the company's position in the marketplace, including market segmentation, value proposition development, technology positioning, pricing strategy, branding, channel strategy, and communications.<br></p><br></li><li><p>Demonstrate and promote the company's mission, vision, values, reputation, code of ethics, standards, policies, and procedures internally and throughout the marketplace.<br></p><br></li></ul><br><span>Requirements</span><ul><li><p>Bachelor's degree in Engineering, Architecture, Landscape Architecture, or a closely related discipline.<br></p><br></li><li><p>Minimum 10 years of progressive business development experience within architecture, landscape architecture, urban design, engineering consultancy, or project management consultancy, with strong exposure to the UAE market.<br></p><br></li><li><p>Proven track record in business development for consultancy services, including design and/or supervision, with a demonstrated ability to originate opportunities and support successful project wins.<br></p><br></li><li><p>Established and active professional network in the region, particularly within landscape architecture, public realm, or the broader AEC sector, with the ability to demonstrate relevant relationships across client and stakeholder networks.<br></p><br></li><li><p>Strong negotiation, presentation, and communication skills, with confidence in engaging senior clients, consultants, and government or semi-government stakeholders.<br></p><br></li><li><p>High level of proficiency in MS Office applications, particularly for proposals, presentations, and reporting.<br></p><br></li><li><p>Fluency in English is mandatory; proficiency in Arabic is an added advantage.<br></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a driven and commercially astute Associate Director to support the growth of our expanding real estate agency, <b>Sable &amp; Co</b>. This role is designed for a high-performing individual ready to take ownership of a defined business function while leading a dedicated team of brokers focused on a specific segment.<br><br>Reporting to the General Manager, you will play a key role in building and scaling a high-performance sales funcIon. You will lead your team while maintaining strong personal sales performance, acting as both a leader and top contributor.<br><br>This is an opportunity to take on significant responsibility within a fast-growing business, working alongside other Associate Directors to drive revenue collectively, market presence, and operational excellence.<br><br><b>Responsibilities:&nbsp;</b><br><br><b>Functional Ownership &amp; Revenue Growth</b> <br><br>• Take ownership of a defined business function (e.g. off-plan, secondary market, or another core vertical), driving strategy, pipeline, and overall revenue performance.<br><br>• Identify and execute opportunities to grow market share, improve conversion, and strengthen the commercial output of your function.<br><br><b>Geographic Team Leadership</b><br><br>• Lead and develop a team of brokers operating within a specific area of Dubai or section of the market, ensuring strong market presence, local expertise, and consistent deal flow. <br><br>• Set clear expectations, monitor performance closely, and create a high-accountability environment that drives results.<br><br><b>Sales Leadership (Player-Coach)</b><br><br>• Maintain strong personal sales performance and lead from the front in deal-making and client engagement.<br><br>• Act as the benchmark for your team, supporting brokers in improving activity levels, conversion, and deal value through hands-on coaching.<br><br><b>Business Development &amp; Client Management</b><br><br>• Drive new business through your network, partnerships, and market acIvity while building long-term relationships with clients, developers, and key stakeholders.<br><br><span><b>•&nbsp;</b>Ensure a high standard of client experience that supports repeat and referral&nbsp;</span>business.<br><br><b>Operations &amp; Collaboration</b> <br><br>• Ensure disciplined use of CRM systems and reporting tools to manage pipeline, forecasting, and performance tracking.<br><br>• Work closely with the General Manager and other Associate Directors to align on strategy, share insights, and contribute to overall business growth.<br><br><b>Brand &amp; Standards</b><br><br>• Ensure brand alignment, professionalism, and quality standards are consistently upheld across all broker activity, client interactions, and marketing output within your team, while maintaining full compliance with AML regulations and all relevant legal and regulatory requirements.<br><br><b>Market Intelligence &amp; Feedback</b><br><br>• Continuously gather and share market insights, competitor activity, and client feedback to inform pricing strategies, product positioning, and overall business decision-making.<br><br></span><br><span>Requirements• Minimum 4–6 years of experience in UAE real estate, with exposure to both off-plan and secondary markets. <br><br>• Proven track record in sales performance, with experience managing or mentoring brokers.<br><br>• Strong commercial mindset with the ability to drive revenue within a defined segment.<br><br>• Demonstrated ability to build relaIonships and generate business through personal networks.<br><br>• Confident communicator with strong negotiation and closing skills.<br><br>• Experience using real estate CRMs and digital sales tools.<br><br>• Solid understanding of Dubai real estate regulaIons, processes, and compliance (DLD, RERA).<br><br>• RERA license required.<br><br>• UAE driving license required.<br><br>• Fluent in English; additional languages are advantageous.<br><br>• Strong knowledge and understanding of AML requirements and compliance processes within the UAE real estate sector.<br><br></span><br> </div>

About us:We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.<br>We are seeking a dynamic, highly articulate Business Development Manager to serve as the commercial face of our High-Rise Building Chiller Supply and Operations division. In this strategic role, you will be responsible for driving top-line revenue growth by securing lucrative contracts for chiller plant supply, retrofitting, and long-term Operations & Maintenance (O&M). You will act as a premium brand ambassador, leveraging your sophisticated professional presence to engage with C-suite executives, prominent real estate developers, and MEP consultants.<br>Key Responsibilities:1. High-Level Client Engagement;Strategic Networking: Represent the company at high-profile industry exhibitions, gala dinners, and corporate networking events, acting as the premier face of the division. Executive Relationship Management: Build, nurture, and manage trust-based relationships with Chairmen, CEOs, Asset Managers, and Senior Project Directors of major high-rise residential and commercial developments. Persuasive Presentations: Lead high-stakes client meetings by delivering polished, persuasive presentations that articulate technical specs (cooling capacity, energy efficiency, redundancy) alongside strong financial ROI models. Corporate Image: Uphold the company's reputation for premium service by maintaining exceptional personal presentation, eloquence, and diplomatic communication skills at all times.2. Strategic Market Expansion & Sales:New Business Acquisition: Proactively identify, target, and secure new business opportunities for chiller plant supply and comprehensive long-term O&M contracts specifically tailored for high-rise towers. Pipeline Development: Conduct deep market intelligence to map out upcoming mega-projects (mixed-use, residential, commercial) and initiate early-stage engagement with key decision-makers to get on tender lists. Tender & Bid Management: Lead the commercial and technical proposal process (RFPs/RFQs), coordinating with engineering, finance, and legal teams to ensure competitive and profitable bids. Cross-Functional Collaboration: Partner with the marketing team to design targeted, high-end campaigns (brochures, digital content, case studies) that position our company as the premier choice for high-rise district cooling solutions.<br>Job Requirements & Qualifications:Bachelor’s degree in business administration, Marketing, or Engineering is required. An MBA is considered a strong plus. Minimum 5+ years of proven Business Development, Corporate Sales, or Key Account Management experience. Candidates with a background in HVAC, District Cooling, MEP Contracting, High-Rise Construction, or Luxury Real Estate Development will be given significant preference. Strong understanding of financial modeling, P&L, and long-term contract structuring (e.g., Energy Performance Contracts). Exceptional verbal, written, and non-verbal communication skills; ability to deliver Board-level presentations with poise. High EQ to navigate complex stakeholder matrices and build instant rapport with diverse cultural backgrounds.<br>What We Offer:Competitive salary and commission-based incentives. A dynamic and professional work environment. Career growth opportunities in a leading real estate firm.<br>If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we’d love to hear from you!<br>How to Apply:Send your resume to Talent@reportageuae.com " Business and Development Manager – Real Estate.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 010/001/512<br><strong>Industry:</strong> Construction &amp; Infrastructure<br><strong>Department:</strong> Foundation Solutions / Rental Division<br><br>Our client is seeking a motivated and customer-oriented <strong>Sales Engineer (Foundation Solutions)</strong> to join their growing team in Dubai. The successful candidate will be responsible for promoting foundation engineering solutions, structural steel products, and rental services to contractors, consultants, and project owners across the construction and infrastructure sectors.<br>This is a field-oriented role involving client meetings, project site visits, technical discussions, and business development activities. The ideal candidate should possess strong communication skills, commercial acumen, and a sound understanding of construction and foundation-related projects.<br>This Sales Engineer Foundation Solutions Job in Dubai is suitable for candidates with relevant experience in technical sales, structural steel, foundation engineering, construction materials, equipment rental, or infrastructure projects.<br><br><strong>Business Development &amp; Sales</strong><br><ul><li>Identify and develop new business opportunities within the construction, infrastructure, and foundation engineering sectors.</li><li>Promote foundation solutions, structural steel products, and rental services to customers.</li><li>Generate leads, secure enquiries, and convert opportunities into business.</li><li>Achieve sales targets and support revenue growth objectives.</li></ul><strong>Client Relationship Management</strong><br><ul><li>Build and maintain strong relationships with contractors, consultants, developers, and project owners.</li><li>Conduct regular client meetings to understand project requirements and business opportunities.</li><li>Provide technical and commercial support throughout the sales cycle.</li><li>Follow up on quotations, proposals, and project developments.</li></ul><strong>Project &amp; Site Coordination</strong><br><ul><li>Conduct site visits to assess project requirements and identify suitable solutions.</li><li>Coordinate with internal operations and technical teams to ensure timely execution of customer requirements.</li><li>Assist customers in selecting the most suitable foundation and structural solutions for their projects.</li><li>Support project handover and after-sales activities.</li></ul><strong>Technical &amp; Commercial Support</strong><br><ul><li>Prepare quotations, commercial offers, and sales proposals.</li><li>Review project specifications and customer requirements.</li><li>Assist in tender submissions and technical clarifications.</li><li>Maintain accurate sales pipeline and project tracking reports.</li></ul><strong>Market Intelligence</strong><br><ul><li>Monitor construction market trends and competitor activities.</li><li>Identify upcoming projects and business opportunities in the UAE market.</li><li>Provide regular market feedback to management.</li></ul><br><br><ul><li><strong>2–4 years </strong>of relevant experience in <strong>Technical Sales, Structural Steel, Foundation Engineering, Construction Materials, Equipment Rental, and Infrastructure Projects.</strong></li><li>Experience dealing with contractors, consultants, and project owners is highly desirable.</li><li>Bachelor's Degree in Engineering, preferably <strong>Civil Engineering. </strong></li><li>Candidates with relevant technical backgrounds in construction or infrastructure will be given preference.</li><li><strong>Valid UAE Driving License (Mandatory).</strong></li><li>Willingness to travel frequently for client meetings and site visits.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and manage multiple customer accounts.</li><li><strong>Arabic Speaker (Preferred).</strong></li><li>Experience in foundation solutions, sheet piling, shoring systems, structural steel, or rental businesses.</li><li>Knowledge of the UAE construction and infrastructure market.</li><li>Exposure to project-based selling and tendering processes.</li></ul><br><br><strong>Technical Skills:</strong><br><ul><li>Technical Sales &amp; Business Development.</li><li>Foundation Engineering Solutions.</li><li>Structural Steel Applications.</li><li>Construction Project Coordination.</li><li>Proposal &amp; Quotation Preparation.</li><li>Customer Relationship Management.</li><li>Market Development.</li></ul><br><strong>Behavioral Skills:</strong><br><ul><li>Strong interpersonal and communication skills.</li><li>Customer-focused approach.</li><li>Negotiation and influencing abilities.</li><li>Self-motivated and target-driven mindset.</li><li>Problem-solving capability.</li><li>Teamwork and collaboration.</li><li>Strong organizational skills.</li><li>Preferred Industry Background</li></ul><br><strong>Candidates from the following industries will be preferred:</strong><br><ul><li>Foundation Engineering.</li><li>Structural Steel.</li><li>Construction &amp; Infrastructure.</li><li>Heavy Civil Projects.</li><li>Building Materials.</li><li>Equipment Rental.</li><li>Industrial Solutions.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

ADSS is a successful retail and institutional brokerage based in Abu Dhabi. The company is currently undergoing a multi-year transformation to become a fast-growing, purpose-led, data-driven enterprise that delivers market-leading personalised content, propositions, and experiences to traders. To reinforce client-centricity, the company structure, technology, and operations are being redesigned alongside the creation of a high-performance culture underpinned by The ADSS Way. The objective is for ADSS to become a dynamic, innovative, and trusted market leader, as measured by feedback from clients, talent, shareholders, and competitors.<br>The Senior Associate – Martech & AI Enablement will own and evolve the marketing technology, measurement, tracking, automation, and AI enablement ecosystem that supports customer acquisition, engagement, retention, and commercial decision-making. The role sits at the intersection of marketing, data, technology, analytics, and operations, ensuring platforms are integrated, governed, measured, and used effectively across the full customer lifecycle.<br>This role is accountable for building the operating layer that connects paid media, CRM, analytics, tracking, customer data, AI experimentation, and reporting into a reliable marketing performance engine. Success requires both hands-on platform ownership and the ability to prioritise high-impact use cases, translate requirements across teams, and ensure every workflow has clear governance, QA, and measurement.<br>Key responsibilities and accountabilities<br>Marketing Technology Management Own and manage the marketing technology stack across acquisition, CRM, analytics, attribution, CRO, and reporting. Evaluate, implement, and optimise platforms, integrations, workflows, and governance processes. Lead vendor onboarding, usage reviews, documentation, and cost optimisation initiatives. Marketing Automation & CRMOptimise automated lifecycle journeys across acquisition, onboarding, activation, retention, reactivation, and win-back. Configure triggers, workflows, segmentation, suppression logic, and campaign QA processes. Ensure data synchronization between CRM, marketing automation, website, app, BI, and customer support platforms. Data, Tracking & Analytics Own end-to-end tracking and tagging governance, including Google Tag Manager, event taxonomy, conversion tracking, pixels, SDK coordination, UTM standards, and QA. Partner with performance, CRM, BI, finance, and product teams to own the measurement roadmap across MMM, incrementality testing, MTA, funnel analytics, and campaign performance reporting. Develop dashboards, measurement frameworks, and insight packs that connect media investment, customer acquisition, funded account outcomes, retention, and commercial impact. Integrations & Infrastructure Work with developers and platform owners to implement APIs, webhooks, SDKs, and data pipelines. Troubleshoot data flow, tag firing, attribution, consent, and integration issues. Support migrations, platform upgrades, tracking rollouts, and system architecture documentation. Customer Data & Personalization Create audience segments and support personalization across web, app, email, paid media, and CRM. Enable CDP use cases including identity resolution, customer attributes, behavioral events, and audience activation. Improve data quality and the usability of customer insights for campaign decision-making. AI Transformation Enablement Identify, prioritise, test, and operationalise AI-enabled marketing workflows that improve speed, insight generation, paid media execution, campaign operations, and decision-making. Research and assess AI applications for paid media, creative production, reporting, segmentation, CRM, lifecycle automation, content operations, and broader marketing operations workflow automation. Support MCP connections and AI tool integration by defining practical use cases, workflow requirements, data access needs, governance principles, testing plans, and adoption measurement. Own the AI use-case backlog, prioritisation criteria, pilot roadmap, test design, success metrics, and transition from proof of concept to embedded operating workflow. Governance & Compliance Ensure marketing technology practices align with privacy and consent requirements, including GDPR, UAE PDPL, and relevant regional requirements. Maintain documentation for processes, schemas, tags, events, integrations, and access controls. Support data governance, audit readiness, and platform permission management.<br>Qualifications<br>Bachelor’s degree in Business, Marketing, Data Analytics, Information Systems, or a related field.<br>Experience<br>4–7+ years’ experience in martech, marketing operations, CRM, growth marketing, marketing analytics, or digital operations, ideally within financial services, fintech, trading, brokerage, banking, payments, crypto, or Web3 environments. Experience operating in regulated environments with compliance-led campaign governance, consent management, data governance, and marketing technology controls. Hands-on experience with CRM and lifecycle automation platforms such as Salesforce, Hub Spot, Microsoft Dynamics 365, Braze, Salesforce Marketing Cloud, Adobe Journey Optimizer, Marketo, or equivalent tools. Strong working knowledge of GA4, Adobe Analytics, dashboards, funnel reporting, MMM, incrementality testing, MTA, test-and-control design, and performance measurement frameworks. Experience with mobile attribution, app analytics, acquisition measurement, SDK coordination, and app event measurement using platforms such as Apps Flyer, Adjust, Branch, or similar MMP tools. CRO and experimentation platform experience such as Optimizely, VWO, Contentsquare, Hotjar, Microsoft Clarity, or similar tools. Full ownership of tagging and tracking governance, including Google Tag Manager, Tealium, consent-aware tagging, event QA, UTM governance, conversion tracking, and tagging documentation. SQL basics, data mapping, audience creation, data quality checks, and familiarity with warehouse and BI concepts. API integration awareness, Java Script tracking fundamentals, basic HTML/CSS, SDK implementation support, and troubleshooting experience. Experience researching, testing, operationalising, and embedding AI-enabled marketing tools, MCP connections, and workflow automation across paid media, customer insight, reporting, content operations, personalisation, analytics, and campaign optimisation. Ability to work effectively with marketing, product, engineering, BI, compliance, procurement, and vendor teams.<br>Skills and competencies <br>Strategic, analytical, technical, and collaborative mindset with strong problem-solving capability. Martech, MCP, and AI transformation roadmap development, including automation design, process design, and project delivery. MMM, incrementality, MTA, KPI development, dashboard logic, performance measurement, and data analysis. Systems integration, GTM ownership, tracking QA, SQL basics, and clear technical documentation. Stakeholder management, vendor evaluation, collaboration across cross-functional teams, and cost optimisation. Strong documentation discipline with the ability to translate requirements into structured operating processes, dashboards, workflows, and governance materials.