Curriculum Developer Jobs
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<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p><ul><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul></li></ul>
Job Title: Synthetic Human Designer — AI Characters & Virtual Humans (1 Position)<br><br>About the Job<br><br>We are seeking a creative, interdisciplinary, and technically aware Synthetic Human Designer to design believable, expressive, and intelligent synthetic humans for AI-powered digital experiences. The successful candidate will work across visual appearance, digital identity, personality, behavior, movement, voice, emotion, and interaction to create synthetic humans that can communicate and behave coherently across different environments and contexts.<br><br>This is a hands-on role at the intersection of artificial intelligence, character design, digital humans, animation, storytelling, human behavior, real-time 3D, and human-AI interaction. The successful candidate will collaborate closely with AI specialists, character artists, 3D artists, animators, technical artists, writers, conversational designers, voice and performance teams, UX specialists, and developers to transform conceptual human characters into complete, interactive synthetic human experiences.<br><br>Responsibilities<br><br>Design synthetic humans from initial concept through visual, behavioral, interactive, and technical development.<br><br>Develop the overall design language of synthetic humans, including physical appearance, digital identity, personality, behavior, emotional characteristics, communication style, movement, voice, and presence.<br><br>Translate character concepts, narratives, functional requirements, cultural references, and user needs into coherent synthetic human designs.<br><br>Develop detailed character specifications covering identity, personality, background, motivations, values, goals, preferences, emotional range, behavioral patterns, and social characteristics.<br><br>Design realistic, stylized, or intentionally synthetic human appearances according to the creative and functional requirements of each project.<br><br>Collaborate with 3D artists to develop facial features, anatomy, body proportions, clothing, hair, materials, textures, and other visual elements.<br><br>Work with character and technical artists on facial rigs, blendshapes, body rigs, deformation systems, eye movement, lip synchronization, and expressive capabilities.<br><br>Design how synthetic humans communicate through facial expressions, gaze, posture, gestures, body language, movement, voice, and dialogue.<br><br>Collaborate with AI teams to connect visual character design with conversational intelligence, personality, memory, reasoning, behavior, and interaction.<br><br>Translate character concepts and behavioral intentions into practical AI requirements, prompts, system instructions, behavioral rules, examples, and evaluation criteria.<br><br>Design emotional and social behavior for synthetic humans across different situations, users, environments, and interaction contexts.<br><br>Define how synthetic humans respond to uncertainty, disagreement, conflict, unexpected events, emotional situations, misunderstandings, and changing circumstances.<br><br>Develop coherent relationships between personality, dialogue, facial expression, body language, voice, movement, and emotional state.<br><br>Collaborate with conversational designers and writers to ensure that dialogue and language consistently express the character's identity and personality.<br><br>Work with animation, motion capture, facial capture, and performance teams to develop believable human performance.<br><br>Coordinate with voice teams to establish voice characteristics, speech patterns, emotional delivery, tone, rhythm, and vocal identity.<br><br>Support integration of synthetic humans into real-time environments using platforms such as Unreal Engine, Unity, Meta Human, or comparable technologies.<br><br>Evaluate synthetic human behavior and performance for realism, coherence, responsiveness, emotional expression, continuity, and character consistency.<br><br>Identify gaps or inconsistencies between visual identity, personality, AI behavior, voice, animation, and interaction.<br><br>Participate in testing, role-play, scenario development, user research, and iterative character refinement.<br><br>Develop scenario libraries and edge cases to evaluate how synthetic humans behave across diverse interactions.<br><br>Establish design principles and evaluation criteria for believable synthetic human appearance, behavior, communication, emotional expression, and interaction.<br><br>Research emerging technologies in generative AI, digital humans, synthetic media, neural rendering, real-time character systems, conversational AI, performance capture, and intelligent avatars.<br><br>Explore new approaches to creating synthetic humans that can maintain persistent identities, relationships, memories, and evolving behavior over time.<br><br>Develop reusable design frameworks, specifications, documentation, and workflows for future synthetic human projects.<br><br>Work closely with multidisciplinary teams to ensure that creative, behavioral, technical, and user-experience requirements remain aligned throughout development.<br><br>Qualifications<br><br>Minimum BA/MA in Character Design, Animation, Digital Media, Computer Graphics, Interaction Design, Psychology, Cognitive Science, Game Design, Film, Visual Effects, Artificial Intelligence, Human-Computer Interaction, or a related field.<br><br>At least 3–5 years of experience in character design, digital humans, animation, interactive media, game development, virtual production, AI experiences, or a related field.<br><br>Demonstrable experience designing characters, digital humans, avatars, virtual humans, interactive agents, or comparable digital entities.<br><br>Strong understanding of human anatomy, facial expression, body language, movement, gesture, gaze, posture, and non-verbal communication.<br><br>Strong understanding of character development, personality, human behavior, emotion, social interaction, and narrative design.<br><br>Ability to translate abstract concepts such as personality, identity, emotion, and human behavior into concrete visual, behavioral, and interaction design specifications.<br><br>Familiarity with artificial intelligence, generative AI, conversational AI, large language models (LLMs), AI agents, or intelligent character systems.<br><br>Understanding of how AI-generated dialogue, personality, memory, behavior, voice, facial expression, and body movement can work together as a unified character system.<br><br>Practical familiarity with digital human and real-time character technologies such as Unreal Engine, Unity, Meta Human, Maya, Blender, ZBrush, Houdini, Motion Builder, Substance 3D, or comparable tools.<br><br>Understanding of 3D character development, rigging, skinning, facial systems, blendshapes, animation, materials, and real-time rendering.<br><br>Familiarity with motion capture, facial capture, performance capture, voice performance, lip synchronization, and character animation.<br><br>Experience collaborating with AI engineers, technical artists, animators, writers, designers, developers, performers, and UX specialists.<br><br>Strong visual and conceptual thinking combined with excellent attention to behavioral and technical detail.<br><br>Ability to analyze character behavior and identify inconsistencies between appearance, personality, dialogue, emotion, movement, and interaction.<br><br>Strong communication and documentation skills, with the ability to create character specifications, design guidelines, behavioral frameworks, and production briefs.<br><br>Ability to research emerging technologies and incorporate relevant developments into character and synthetic human design.<br><br>Strong problem-solving skills and ability to work effectively in multidisciplinary and rapidly evolving environments.<br><br>Experience with prototyping, testing, iteration, and user-centered evaluation of interactive characters or digital experiences.<br><br>Portfolio, showreel, or documented track record demonstrating relevant character, digital human, avatar, animation, AI, or interactive experience projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to design next-generation synthetic humans and AI-powered digital characters.<br><br>A highly interdisciplinary environment connecting artificial intelligence, character design, animation, storytelling, psychology, performance, real-time 3D, and human-AI interaction.<br><br>The opportunity to develop new approaches to creating believable, expressive, intelligent, and evolving synthetic humans.<br><br>Direct influence over the appearance, identity, personality, behavior, emotion, communication, and performance of digital humans.<br><br>The opportunity to explore emerging concepts of synthetic identity, artificial personality, digital presence, human-AI relationships, and intelligent characters.<br><br>Collaboration with creative and technical specialists working with advanced AI and immersive technologies.<br><br>The opportunity to experiment with emerging tools and production methods in generative AI, digital humans, real-time graphics, and interactive character systems.<br><br>Professional growth in an emerging field at the intersection of artificial intelligence, digital humans, synthetic media, and interactive experiences.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Synthetic Human Designer — AI Characters & Virtual Humans”:<br><br>1.<br><br>CV (max 2 pages)<br><br>1.<br><br>Cover letter (1 page) describing relevant experience and why you are interested in synthetic humans and AI-powered characters<br><br>1.<br><br>Portfolio, showreel, or links to 3 relevant projects demonstrating character, digital human, avatar, animation, AI, or interactive experience design (PDF or URL)<br><br>1.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to complete a brief practical exercise involving the design of a synthetic human, including its visual identity, personality, behavioral framework, communication style, emotional characteristics, interaction scenarios, and proposed AI and performance requirements.<br><br>We welcome applications from candidates with diverse backgrounds and encourage cross-disciplinary practitioners with experience across artificial intelligence, character design, animation, psychology, storytelling, digital media, virtual production, performance, and emerging technologies to apply.
IC Markets Global is one of the most renowned Forex CFD provider, offering trading solutions for active day traders and scalpers as well as traders that are new to the forex market. IC Markets Global offers its clients cutting edge trading platforms, low latency connectivity and superior liquidity. IC Markets Global is revolutionizing online forex trading. Traders are now able to gain access to pricing previously only available to investment banks and high net worth individuals. Our management team have significant experience in the Forex, CFD and Equity markets in Asia, Europe and North America. It is this experience that has enabled us to select the best possible technology solutions and hand pick some of the best pricing providers available in the market.<br><br>About the Role We are seeking a Mobile App Team Lead with strong hands-on mobile development experience and proven leadership capabilities to lead the delivery, release, and ongoing development of our mobile trading application across i OS and Android. The ideal candidate will have strong experience in mobile application development, ideally within Fintech, Forex, Trading, Banking, or high-performance digital platforms. The person should have deep knowledge of either i OS development using Swift or Android development using Kotlin/Java, together with a strong understanding of both mobile ecosystems. This role is critical for the successful launch and ongoing evolution of our mobile app. The Mobile App Team Lead will be responsible for managing the mobile development team, staying fully on top of all mobile-related activities, driving technical decisions, ensuring delivery timelines are met, and owning the release process for both the Apple App Store and Google Play Store. The role requires strong technical oversight, delivery ownership, and cross-functional collaboration with Product, UI/UX, Backend, QA, Dev Ops, Security, Compliance, and business stakeholders. The person must be able to lead with minimal supervision, take ownership of the mobile application, break down work, assign tasks, remove blockers, challenge estimates, and ensure the team delivers high-quality mobile releases.<br>Responsibilities<br>1. Team Leadership Lead, mentor, and guide the mobile development team across i OS and Android. Take ownership of the team’s day-to-day execution, delivery progress, technical output, and priorities. Ensure all team members have clear responsibilities, assigned tasks, and agreed delivery timelines. Break down mobile development work into clear technical tasks and assign them effectively across the team. Monitor progress closely and proactively identify risks, blockers, delays, and dependencies. Act as the first escalation point for mobile-related technical and delivery issues.<br>2. Mobile Technical Leadership Provide technical direction across both i OS and Android mobile applications. Lead technical design sessions and ensure mobile solutions are scalable, secure, maintainable, and aligned with business needs. Conduct code reviews and ensure best practices, coding standards, and clean architecture principles are followed. Challenge technical decisions where needed and ensure the right implementation approach is selected. Support developers with complex technical issues and ensure proper solutions are implemented.<br>3. Mobile App Development & Architecture Oversee the design, development, and maintenance of the mobile application across i OS and Android. Ensure the i OS app follows modern Apple development standards using Swift and relevant Apple frameworks. Ensure the Android app follows modern Android development standards using Kotlin/Java, Android SDK, Jetpack libraries, and related technologies. Define and enforce suitable mobile architecture patterns such as MVVM, MVC, MVP, or Clean Architecture. Ensure proper integration with RESTful APIs, backend services, third-party SDKs, authentication flows, and mobile data layers.<br><br>4. App Store & Google Play Ownership Own and manage the release process for the mobile app on the Apple App Store and Google Play Store. Coordinate app submissions, app updates, version management, release notes, screenshots, store assets, and required metadata. Ensure compliance with Apple App Store and Google Play Store policies, guidelines, privacy requirements, and review processes. Work with Product, Marketing, Compliance, Legal, and Security teams to ensure store content and app requirements are properly aligned.<br>5. System Performance, Quality & Reliability Ensure the mobile application delivers a smooth, stable, secure, and high-performance user experience. Identify and resolve mobile performance bottlenecks, crashes, memory issues, responsiveness issues, and platform-specific bugs. Work closely with QA and QA Automation teams to support mobile testing, regression testing, integration testing, and release validation. Ensure proper test coverage, including unit testing, UI testing, integration testing, and automated testing where applicable.<br>6. Cross-Functional Collaboration Partner with Product Owners and Product Managers to understand requirements, define scope, and agree delivery timelines. Collaborate with UI/UX Designers to deliver intuitive, user-friendly, and consistent mobile experiences. Work with Backend Engineers to ensure API readiness, integration quality, and performance. Partner with QA teams to ensure proper test planning, mobile regression coverage, and release validation. Work with Dev Ops teams on CI/CD pipelines, build automation, environments, and deployment processes.<br>7. Delivery & Project Ownership Drive sprint planning, task breakdown, estimation, and delivery tracking for the mobile team. Maintain clear communication with Product and management regarding delivery progress, risks, dependencies, and blockers. Ensure mobile releases are planned, tested, approved, and delivered according to agreed timelines. Challenge unclear requirements, incomplete designs, missing dependencies, or unrealistic timelines where needed. Ensure technical documentation, implementation plans, release notes, and knowledge-sharing materials are maintained.<br>8. Engineering Standards & Process Improvement Enforce mobile coding standards, code review processes, documentation, and technical governance. Improve mobile development processes, release processes, estimation accuracy, and delivery efficiency. Support the adoption of CI/CD, automation, mobile testing frameworks, monitoring tools, and productivity improvements. Encourage the use of AI-assisted development tools to improve speed, code quality, documentation, and testing.<br>Required Skills & Experience7+ years of professional experience in mobile application development. Proven experience of 2+ years as a Mobile Team Lead, Technical Lead, or similar role. Strong hands-on experience in either i OS development using Swift or Android development using Kotlin/Java. Strong understanding of both i OS and Android ecosystems. Experience managing or leading mobile engineers across i OS and Android. Experience publishing and maintaining apps on the Apple App Store and Google Play Store. Strong understanding of App Store and Google Play release processes, review guidelines, versioning, and production release management. Experience with RESTful APIs, JSON, third-party SDKs, and backend service integrations. Strong understanding of mobile architecture patterns such as MVVM, MVC, MVP, or Clean Architecture.<br>Preferred Skills Experience in Fintech, Forex, Trading, Banking, or financial applications. Experience building or supporting trading, investment, payments, onboarding, or client portal mobile applications. Strong i OS knowledge including Swift, Objective-C, UIKit, Core Data, Auto Layout, Apple frameworks, and App Store Connect. Strong Android knowledge including Kotlin, Java, Android SDK, Jetpack libraries, Room, Retrofit, Coroutines, Firebase, and Google Play Console. Experience with mobile analytics, crash reporting, and monitoring tools such as Firebase Crashlytics, App Center, Sentry, or similar. Experience with mobile security, authentication, biometrics, secure storage, and encrypted communication. Experience working with UI/UX teams using Figma or similar tools. Experience with Agile/Scrum delivery, sprint planning, estimation, and release governance. Experience using AI tools to improve mobile development productivity, code reviews, testing, and documentation.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span><strong>About Us: </strong></span><span>Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.<br>We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.<br> <br>If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team. <br> <br><strong>About Wealth and Retail Banking: </strong></span><span>Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span></p><br><br>
<ul>
<li><span>Develop and execute a regional Wealth lending strategic plan across, Europe, Africa and Middle East markets with a design to ‘win’ at the country level consistent with the Global Wealth Solutions strategy within approved risk appetite.</span></li>
<li><span>Management of the complete Mortgage Business of Conventional & Islamic banking division with the aim of building a sustainably profitable assets book across the EMEA region</span></li>
<li><span>Conceptualize and introduce new products on an ongoing basis after assessing market potential, customer needs and competitive product range, in compliance with internal and external regulatory requirements.</span></li>
<li><span>Devise and Implement effective campaigns and distribution strategies for EMEA region, making full use of local expertise and resources.</span></li>
<li><span>Provide policy guidance and training support to the Country Wealth Solutions team on customer suitability, product suitability and treating customers fairly.</span></li>
<li><span>Represent the Bank, with respect to the area of responsibility, acting as an interface with regulatory and government bodies where necessary</span></li>
<li><span>Involve in active monthly performance monitoring across Europe, Africa and Middle East Region – Spot Areas of underperformance and take corrective action</span></li>
<li><span>Strengthen SCB in the marketplace as leader of Wealth Lending by delivering and marketing a range of extensive and unique product offerings designed to meet client’s needs across all segments (Retail and Private)</span></li>
</ul>
<p><span><strong>Business</strong></span></p><br><br>
<ul>
<li><span>Achieve portfolio growth and performance targets through management of key financial elements including Sales, Interest & Fee Incomes, Cost of Funds and other Costs, Attrition and Provisions.</span></li>
<li><span>Drive portfolio profitability through management of P&L constituents. Capitalize on internal strengths and optimize utilization of resources to strategically drive product uptake and achieve organizational strategic objectives.</span></li>
<li><span>Work closely with Risk Management, Collections & Recovery, Credit, Legal, & third parties (developers and dealers) to maintain portfolio risk at acceptable levels and manage portfolio performance to maximize profits.</span></li>
<li><span>Manage portfolio risk by maintaining prudent lending policies aimed at acquiring from market segments with favourable performance, developing and adopting varying targeting strategies, and by developing effective processes & procedures to minimize risk.</span></li>
</ul><br> <br><p><span><strong>Processes</strong></span></p><br><br>
<ul>
<li><span>Develop and implement appropriate rules and guidelines to ensure that all internal and external legal, compliance and risk management requirements are met</span></li>
<li><span>Review credit parameters and policies, provide feedback to management, suggest and initiate change as and when required to ensure products are competitive, and in line with changing market trends.</span></li>
<li><span>Proactive reviews of policies, processes, and procedures in anticipation of changing market conditions to seize market opportunities and manage risk exposure within acceptable market standards.</span></li>
</ul>
<p><span><strong>People & Talent</strong></span></p><br><br>
<ul>
<li><span>Lead the product management team into successful delivery of planned objectives, and set example by upholding key franchise values </span></li>
<li><span>Continuously provide all the necessary support to ensure optimal employee performance and moral and drive an environment of collaboration, both within the team and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner </span></li>
<li><span>Sustain a respectful, friendly, and constructive working atmosphere by encouraging honesty, responsibility, and by empowering subordinates.</span></li>
<li><span>Identify subordinates needs and abilities, recommend relevant training and development programs, and facilitate career growth</span></li>
</ul>
<p><span><strong>Risk Management</strong></span></p><br><br>
<p><span>Ensure adequate and appropriate systems and controls are in compliance with Group policies, procedures, standards and codes, including those governing all Risk types, Compliance, Technology and Operations and Finance to ensure: </span></p><br><br>
<ul>
<li><span>Team members are capable of performing successfully in their roles </span></li>
<li><span>Clear oversight / supervision / decision making e.g. committees </span></li>
<li><span>Ensure effective implementation of Risk Management framework throughout the organisation </span></li>
</ul><br> <br><p><span><strong><span>Governance</span></strong></span></p><br><br>
<ul>
<li><span>Provide oversight across the countries, ensuring compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.</span></li>
<li><span>This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulations and guidelines.</span></li>
<li><span>Embed the Group’s values and code of conduct in the region to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture</span></li>
<li><span>Engage with all audit report findings in the countries and ensure feedback is acted upon </span></li>
</ul>
<p><span><strong>Regulatory & Business Conduct</strong></span></p><br><br>
<ul>
<li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span></li>
<li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. </span></li>
<li><span>This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li>
<li><span>Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. * </span></li>
<li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. </span></li>
</ul><br><b>Skills and Experience</b> <br><p><span>• Business – Products and Processes</span><br><span>• Relationship Management</span><br><span>• Knowledge of Sales Channels</span><br><span>• Wealth Management – Portfolio Management, Investment and Insurance Products</span><br><span>• Wealth Management – Credit Policies </span><br><span>• Retail Product – Mortgage</span></p><br><br><b>Qualifications</b> <br><p><span>• Master’s degree in business or equivalent.</span><br><span>• Minimum of 10 years of banking experience with Lending / Secured product knowledge (Mortgages, Wealth Management) </span><br><span>• Excellent project management and communication skills </span><br><span>• Good knowledge of banking operations, policies and procedures</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>1. Role Purpose</span><p><span>To lead and manage the document control function ensuring efficient handling, tracking, distribution, and archiving of all project documents in compliance with project requirements, client standards and company procedures.</span></p><br><span>2. Key Responsibilities</span><span>A. Document Control Management</span><ul><li><span>Establish and implement document control procedures, workflows, and systems.</span></li><li><span>Manage the end-to-end document lifecycle including receipt, review, approval, distribution, and archiving.</span></li><li><span>Ensure proper document numbering, version control, and revision tracking.</span></li></ul><span>B. System Administration & Governance</span><ul><li><span>Administer Electronic Document Management Systems (EDMS) such as Aconex, SharePoint, or Documentum.</span></li><li><span>Configure workflows, access controls, and document registers.</span></li><li><span>Ensure system compliance with project and client requirements.</span></li></ul><span>C. Coordination & Interface Management</span><ul><li><span>Coordinate with Engineering, Procurement, Construction, QA/QC, and subcontractors for timely document submission and approvals.</span></li><li><span>Interface with client and third parties for document exchanges and approvals.</span></li><li><span>Ensure smooth communication between internal and external stakeholders.</span></li></ul><span>D. Quality & Compliance</span><ul><li><span>Ensure adherence to project specifications, document control procedures, and audit requirements.</span></li><li><span>Maintain document registers (MDR, SDR, correspondence logs, transmittal logs).</span></li><li><span>Conduct periodic audits to ensure document accuracy and traceability.</span></li></ul><span>E. Reporting & Monitoring</span><ul><li><span>Track document progress against schedules and project milestones.</span></li><li><span>Generate reports on document status, overdue items, and bottlenecks.</span></li><li><span>Provide dashboards and KPIs for management review.</span></li></ul><span>F. Team Leadership</span><ul><li><span>Lead and manage the document control team (Document Controllers, Coordinators).</span></li><li><span>Allocate work, monitor performance, and ensure timely deliverables.</span></li><li><span>Provide training and guidance on document control systems and procedures.</span></li></ul><span>G. Archiving & Handover</span><ul><li><span>Ensure systematic archiving of all project documents (hardcopy and electronic).</span></li><li><span>Lead final documentation handover to client, ensuring completeness and compliance.</span></li></ul><span>3. Key Deliverables</span><ul><li><span>Master Document Register (MDR)</span></li><li><span>Supplier Document Register (SDR)</span></li><li><span>Transmittals and correspondence logs</span></li><li><span>Document status reports and dashboards</span></li><li><span>Final documentation dossier for project handover</span></li></ul><span>4. Qualifications & Experience</span><span>Education</span><ul><li><span>Bachelor’s Degree / Diploma in Engineering / Information Management / Business Administration</span></li></ul><span>Experience</span><ul><li><span>10–18 years of experience in document control within EPC projects</span></li><li><span>Minimum 5–8 years in a leadership role</span></li><li><span>Experience in large Oil & Gas / Offshore projects</span></li><li><span>Strong exposure to Middle East clients </span></li></ul><span>5. Skills & Competencies</span><ul><li><span>Strong knowledge of document control processes and standards</span></li><li><span>Expertise in EDMS platforms (Aconex, SharePoint, Documentum)</span></li><li><span>High attention to detail and data accuracy</span></li><li><span>Strong organizational and reporting skills</span></li><li><span>Team leadership and stakeholder coordination</span></li><li><span>Ability to manage high-volume documentation in complex projects</span></li></ul><span>6. Software & Systems</span><ul><li><span>Aconex / SharePoint / EDMS platforms</span></li><li><span>MS Office (Excel, Word, PowerPoint)</span></li><li><span>Basic understanding of project systems (Primavera, SAP)</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description A leading government healthcare facility in the UAE is seeking qualified and experienced Intensive Care Specialists and Consultants to join its critical care team.<br> The successful candidates will provide comprehensive care to critically ill patients in a high-acuity clinical environment.<br> Key Responsibilities Assess, diagnose, and manage critically ill patients in the ICU.<br> Provide comprehensive management of complex and life-threatening conditions.<br> Manage patients requiring mechanical ventilation, hemodynamic monitoring, and organ support.<br> Perform critical care procedures according to training and experience.<br> Respond to medical emergencies and participate in resuscitation activities.<br> Develop and implement individualized treatment plans.<br> Collaborate with multidisciplinary medical teams.<br> Maintain accurate patient records and clinical documentation.<br> Participate in clinical audits, quality improvement, and teaching activities.<br> Competitive tax-free salary.<br> Performance-based incentives.<br> Medical insurance.<br> Paid annual leave.<br> Annual airfare allowance.<br> Relocation assistance.<br> Professional development opportunities.<br> Modern ICU facilities and advanced medical technology.<br> Excellent career growth opportunities within the UAE government healthcare sector.<br> MBBS/MBChB or equivalent medical degree.<br> MD/MS/DNB or equivalent postgraduate qualification in Critical Care Medicine, Intensive Care Medicine, Anaesthesiology, Internal Medicine , or a related specialty.<br> Relevant post-specialization experience according to the position level.<br> Strong ICU experience and expertise in managing critically ill patients.<br> Experience with mechanical ventilation, invasive monitoring, sepsis management, and organ support.<br> Excellent clinical judgment and emergency management skills.<br> Strong communication and teamwork skills.<br> Candidates with UK CCT, American Board, Australian Board, or South African Board qualifications are highly encouraged to apply</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose
<p>Support data management, analysis, reporting, and the implementation and daily operation of ERP and Student Information Systems (SIS) across the group schools.</p><br>
Key Responsibilities
<ul>
<li>
<p>Collect, clean, validate, and maintain educational and operational data.</p><br>
</li>
<li>
<p>Develop reports, dashboards, and scorecards using Excel and Power BI.</p><br>
</li>
<li>
<p>Analyse student, assessment, and operational data to provide meaningful insights.</p><br>
</li>
<li>
<p>Support ERP and SIS implementation, including requirement gathering, configuration, data migration, testing, and go-live activities.</p><br>
</li>
<li>
<p>Support academic and operational modules within ERP and SIS platforms.</p><br>
</li>
<li>
<p>Maintain data accuracy, consistency, accessibility, security, and confidentiality.</p><br>
</li>
<li>
<p>Identify data-quality issues and coordinate corrective actions with relevant teams.</p><br>
</li>
<li>
<p>Coordinate system issues and enhancement requirements with users, internal teams, and vendors.</p><br>
</li>
<li>
<p>Prepare reports for management, assessments, and KHDA inspections.</p><br>
</li>
<li>
<p>Maintain system documentation, user guides, workflows, and SOPs.</p><br>
</li>
<li>
<p>Train and support users on ERP, SIS, reporting tools, and new system features.</p><br>
</li>
</ul>
Qualifications and Experience
<ul>
<li>
<p>Bachelor’s degree in Data Analytics, Information Management, Computer Science, or a related field.</p><br>
</li>
<li>
<p>Two to three years of relevant UAE experience in data analysis, data management, ERP, or SIS.</p><br>
</li>
<li>
<p>Experience within the UAE education sector is preferred.</p><br>
</li>
</ul>
Required Skills
<ul>
<li>
<p>Good knowledge of ERP and SIS processes and implementation.</p><br>
</li>
<li>
<p>Proficiency in Microsoft Excel and Power BI.</p><br>
</li>
<li>
<p>Working knowledge of Power Query, DAX, SQL, and databases.</p><br>
</li>
<li>
<p>Experience in data migration, validation, system testing, and user support.</p><br>
</li>
<li>
<p>Strong analytical, problem-solving, and data-management skills.</p><br>
</li>
<li>
<p>Good English communication, presentation, and stakeholder-coordination skills.</p><br>
</li>
<li>
<p>Strong attention to detail and ability to manage multiple priorities.</p><br>
</li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Interpret and transcribe the dictation into a variety of medical reports and correspondence regarding patients’ assessment, work-up, therapeutic procedures, clinical course, diagnoses, prognosis, etc. in order to document and facilitate delivery of healthcare.</p><p>Operate and utilize designated word processing, dictation, and transcription equipment as directed to complete assignments.</p><p>Meet the required efficiency set by the doctors/department.</p><ol><li><p>Provide quality transcription by the use of proper resources and proofreading of own work.</p></li><li><p>Ensure the confidentiality of the contents of the reports transcribed.</p></li><li><p>Excellent listening, written and oral communication skills, including English usage, grammar, punctuation, and style.</p></li><li><p>Work under pressure with time constraints.</p></li><li><p>Follow department’s/doctors’ formats in doing reports.</p></li><li><p>Understand diverse accents and varying dictation styles.</p></li><li><p>Good eye, hand and auditory coordination.</p><br><p>Uploading of Reports, documents into Hospital Information System to facilitate doctor’s and others. Should be able to learn the HIS sytem at the earliest and comply with required procedures.</p><br><p>Well aware of the DOH, OSH, JCI, ISO and other regulatory body requirements.</p><br><br><p>Participates in educational programs, in-service meetings and trainings as directed </p></li><li><p>Attends meetings as required.</p><br><p>Participate in Quality Improvement programs as required.</p><br><p>Working conditions: </p><p>General office environment. Quiet surroundings. Adequate lighting.</p><br><p>Physical demands:</p><p>Primarily sedentary work, with continuous use of earphones, keyboard, foot control, and where applicable, video display terminal.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Graduate in any discipline </p></li><li><p>Minimum 2 years experience as Medical transcriptionist.</p></li><li><p>Ability to transcribe medica/audio files with 100% quality.</p></li><li><p>Ability to demonstrate highly developed communication and organizational skills at all levels.</p></li><li><p>Ability to work autonomously with minimal supervision and in a team within a complex clinical setting.</p></li><li><p>Administrative Skills: Attention to details, Good telephone etiquettes, Team player, Stress management and Time management skill.</p></li><li><p>Demonstrated commitment to quality outcomes .</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Roll & Stand Fitter
<p>Roll & Stand Fitter </p><br>
<p>To assemble Rolls, stands and associated equipment as per the given instruction & as per the </p><br>
<p>requirement of Production. </p><br> <p>Accountability & Activities </p><br>
<p>Key Activities </p><br>
<p>Responsibilities: </p><br>
<p> Assembly Line: </p><br>
<p> To assemble Rolls and stands as per the running sizes in the mills. </p><br>
<p> Preparation and Planning: </p><br>
<p> Keeping ready the spare stands for the size rolled to overcome any </p><br>
<p>unforeseen problems. </p><br>
<p> Mill Maintenance: </p><br>
<p> Servicing and overhauling of mill stand. </p><br>
<p> Audit: </p><br>
<p> To maintain and overhaul the QTB & QTR Equipment. </p><br>
<p> Assistance: </p><br>
<p> Assist the Guide fitters, to make the Guides ready for the stands. </p><br>
<p> To assist the block fitters as and when required. </p><br>
<p> Policies and Procedures: </p><br>
<p> To adhere to the company Quality and Environment policy. </p><br> <p>1. Additional Duties and Responsibilities: </p><br>
<p> To work on the other areas as instructed by the Supervisor </p><br>
<p>Knowledge, Skills and/or Abilities (attributes) required </p><br>
<p>Roll & Stand Fitter </p><br> <p>Ensure Safety and Regulatory Compliance: </p><br>
<p> Support the promotion of a strong safety culture by actively participating in safety </p><br>
<p>initiatives and fostering safe work practices. Assist in managing safety risks, monitoring </p><br>
<p>equipment, and contributing to performance outcomes. Ensure compliance with EHS </p><br>
<p>legislative requirements and the Company's EHS policies, procedures, and standards </p><br>
<p>among team members and contractors. </p><br> <p>Qualifications/Experience </p><br>
<p>Minimum Qualification </p><br>
<p>(Educational </p><br>
<p>Qualifications, Trainings, </p><br>
<p>or Certifications) </p><br>
<p> Technical High School </p><br>
<p>Professional </p><br>
<p>Experience </p><br>
<p> 4 years in a modern Roll shop pertaining to long product mills in the area </p><br>
<p>of stand assembly as fitter </p><br>
<p>Language(s) Known </p><br>
<p> Arabic (Preferred) </p><br>
<p> English (Essential) </p><br> <p> To perform this job successfully, an individual must be able to perform each duty </p><br>
<p>satisfactorily. The requirements listed below are representative of the </p><br>
<p>knowledge, skills, and abilities required. </p><br>
<p> Knowledge of all type of rolls and stan</p><br>
<br>
<br> </div>
<p>The Call Center Team Leader will lead a dedicated outbound calling team responsible for driving sales and conversions for Parties, Memberships, and seasonal promotional campaigns across the Orange Wheels, Orange Hub, and Orange Seeds Nursery brands. The role combines hands-on outbound calling with team leadership, coaching, and performance reporting, ensuring the outbound function consistently delivers revenue targets while maintaining a high standard of guest experience on every call.</p><p>Key Responsibilities</p><p>Outbound Calling & Sales</p><ul><li><p>Personally handle outbound calls to drive sales of birthday parties, memberships, and seasonal/promotional offers across OW, OH, and OSN.</p></li><li><p>Achieve and exceed individual and team outbound sales/conversion targets set monthly.</p></li><li><p>Identify and qualify leads from CRM/database lists, walk-in enquiries, past guests, and marketing campaigns for proactive follow-up.</p></li><li><p>Handle objections professionally and convert enquiries into confirmed bookings and membership sign-ups.</p></li><li><p>Ensure accurate and timely data capture of every call outcome in the CRM/call system.</p></li></ul><p>Team Management & Training</p><ul><li><p>Lead, motivate, and manage the day-to-day performance of the outbound call center team.</p></li><li><p>Design and deliver structured training on outbound calling techniques, sales scripts, objection handling, and product/brand knowledge (parties, memberships, promotions) for new and existing team members.</p></li><li><p>Conduct regular call quality monitoring, live/recorded call audits, and provide coaching feedback to improve conversion rates.</p></li><li><p>Set individual targets for team members, track performance, and manage underperformance through structured improvement plans.</p></li><li><p>Roster and manage shift/call schedules to ensure adequate coverage across peak calling hours and seasonal campaign periods.</p></li></ul><p>Reporting & MIS</p><ul><li><p>Prepare and share daily call performance reports (calls made, connects, conversions, revenue) with management.</p></li><li><p>Compile weekly and monthly outbound sales reports with trend analysis, conversion ratios, and campaign-wise performance across OW, OH, and OSN.</p></li><li><p>Track and report on team-level and individual KPIs, highlighting risks, opportunities, and recommendations to improve outbound performance.</p></li><li><p>Coordinate with Marketing and Centre teams to align outbound calling campaigns with ongoing promotions and seasonal offers.</p></li><li><p>Maintain accurate documentation of scripts, call logs, and campaign outcomes for audit and continuity purposes.</p></li></ul><p>Candidate Requirements</p><p>Experience</p><ul><li><p>Minimum 5 years of outbound call Center experience, with a proven track record of outbound sales/conversion success.</p></li><li><p>Prior background in Airlines call Centers, Travel industry, or Hospitality strongly preferred.</p></li><li><p>Prior experience in a Team Leader / supervisory role managing outbound call Center agents is highly desirable.</p></li></ul><p>Skills & Competencies</p><ul><li><p>Strong outbound sales and persuasion skills, with the ability to convert calls into confirmed bookings/sign-ups.</p></li><li><p>Proven ability to train, coach, and motivate a team of outbound calling agents.</p></li><li><p>Strong analytical skills with the ability to build and present daily, weekly, and monthly performance reports.</p></li><li><p>Excellent verbal communication and telephone etiquette.</p></li><li><p>Working knowledge of CRM/call Center systems and MS Excel/Office tools for reporting.</p></li><li><p>Well organized, target-driven, and able to work under pressure during seasonal peak periods.</p></li></ul><p>Language Requirements</p><ul><li><p>Fluency in English and Arabic is mandatory (spoken and written).</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Identify and qualify leads from CRM/database lists, walk-in enquiries, past guests, and marketing campaigns for proactive follow-up.</p></li></ul>
<ul><li><p>Ø Oversee daily operations and ensure efficient execution of all fit-out and interior design projects.
Ø Develop and implement operational strategies, policies, and procedures.
Ø Manage project planning, scheduling, and resource allocation.
Ø Ensure projects are delivered on time, within budget, and to required quality standards.
Ø Monitor project performance, costs, productivity, and profitability.
Ø Coordinate with design, engineering, procurement, production, and site teams.
Ø Manage subcontractors, suppliers, and vendors to ensure timely delivery of materials and services.
Ø Review and approve project execution plans and work schedules.
Ø Ensure compliance with company policies, contractual obligations, and regulatory requirements.
Ø Lead, mentor, and evaluate project managers, site managers, engineers, and operational staff.
Ø Monitor and enforce Health, Safety, and Environmental (HSE) standards across projects.
Ø Identify operational risks and implement corrective and preventive actions.
Ø Resolve project-related issues, escalations, and resource conflicts.
Ø Prepare operational reports, forecasts, and performance updates for management.
Ø Maintain strong relationships with clients, consultants, contractors, and stakeholders.
Ø Drive continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
Ø Support business development by providing operational input for tenders and proposals.
Ø Ensure effective utilization of manpower, equipment, and company resources.
Ø Approve project execution plans and operational schedules.
Ø Allocate manpower, equipment, and operational resources across projects.
Ø Assign duties and responsibilities to project and site teams.
Ø Approve operational expenditures within approved budgets and delegated authority limits.
Ø Recommend recruitment, promotion, training, disciplinary actions, and termination of operational staff.
Ø Select, evaluate, and recommend subcontractors and suppliers.
Ø Negotiate operational aspects of contracts, procurement, and service agreements.
Ø Enforce compliance with company policies, quality standards, and HSE requirements.
Ø Suspend or stop work activities that pose safety risks, quality concerns, or contractual non-compliance.
Ø Escalate major operational, financial, or contractual issues to senior management.
Ø Approve operational reports, progress updates, and project status submissions.
Ø Initiate process improvement and cost-saving initiatives.
Ø Participate in management meetings and strategic decision-making processes related to operations and project delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Ø Bachelor’s degree in civil engineering, Architecture, Interior Design, Construction or Project Management.
Ø 12+ years of experience in interior fit-out, joinery, renovation or construction
Ø Project Management Certification PMP, PRINCE2 or Agile Project Management is preferred.
Ø Strong leadership and team management skills.
Ø Excellent project planning and coordination skills.
Ø Budget management and cost control.
Ø Vendor and subcontractor management.
Ø Negotiation and contract management skills.
Ø Strong communication and interpersonal skills.
Ø Problem-solving and decision-making abilities.
Ø Analytical, reporting, Time management and organizational skills.
Ø Proficiency in Microsoft Office, ERP systems, and project management software.
Ø Ability to manage multiple projects and deadlines.
Ø Ability to lead cross-functional teams effectively.
Ø Ability to identify and mitigate project risks.
Ø Ability to maintain high-quality standards while controlling costs.
Ø Ability to build and maintain relationships with clients, consultants, suppliers, and contractors</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary. </p></li></ul><ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs. </p></li></ul><ul><li><p>Appointment management including no-shows, rescheduling of patients and confirmations. </p></li></ul><ul><li><p>Register new patients and ensure the records of current patients are up to date. </p></li></ul><ul><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility. </p></li></ul><ul><li><p>Provide claim forms in case the patient wants to claim reimbursement. </p></li></ul><ul><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols. </p></li></ul><ul><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments. </p></li></ul><ul><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster. </p></li></ul><ul><li><p>Check emails daily, ensuring you respond to queries in a timely manner. </p></li></ul><ul><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures. </p></li></ul><ul><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. </p></li></ul><ul><li><p>Participate in the Hospital training programs. </p></li></ul><ul><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services. </p></li></ul><ul><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations. </p></li></ul><ul><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests. </p></li></ul><ul><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes. </p></li></ul><ul><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services. </p></li></ul><ul><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options. </p></li></ul><ul><li><p>Prepare and process patient invoices for services, ensuring accurate charges. </p></li></ul><ul><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service. </p></li></ul><ul><li><p>Ensure billing practices comply with legal and insurance requirements. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>
<p>Catalog Management</p><ul><li><p>Manage a catalog consisting of <strong>millions of ASINs/SKUs</strong> across multiple marketplaces.</p></li><li><p>Create and upload new product listings using bulk files and marketplace tools.</p></li><li><p>Maintain and update existing listings, including titles, attributes, product information and other catalog data where required.</p></li><li><p>Identify inactive, suppressed, incomplete or problematic listings and work to resolve them.</p></li><li><p>Monitor listing errors and ensure products remain active and sellable.</p></li></ul><p>Inventory & Stock Updates</p><ul><li><p>Run and monitor <strong>large-scale inventory/stock updates</strong> across the catalog.</p></li><li><p>Ensure stock availability from suppliers is accurately reflected on marketplaces.</p></li><li><p>Identify failed inventory feeds, mismatches or unusual changes and take corrective action.</p></li><li><p>Prevent unavailable products from remaining incorrectly available for sale.</p></li></ul><p>Pricing Operations</p><ul><li><p>Process <strong>bulk pricing updates</strong> across large numbers of ASINs.</p></li><li><p>Ensure updated supplier costs and pricing rules are correctly reflected in marketplace prices.</p></li><li><p>Monitor pricing feeds for errors, failed updates or abnormal price movements.</p></li><li><p>Investigate products that lose competitiveness or become incorrectly priced.</p></li><li><p>Work with management to implement pricing and margin strategies across the catalog.</p></li></ul><p>New Product & ASIN Expansion</p><ul><li><p>Process large batches of new ASINs for listing.</p></li><li><p>Check whether products already exist within the catalog and correctly map them where applicable.</p></li><li><p>Ensure required product information is available before products are activated.</p></li><li><p>Assist in continuously expanding the number of sellable products across our marketplaces.</p></li></ul><p>Feed & Data Management</p><ul><li><p>Prepare, upload and monitor bulk catalog, price and inventory files.</p></li><li><p>Review processing reports and troubleshoot failed records.</p></li><li><p>Work with large Excel/CSV datasets containing hundreds of thousands or millions of rows.</p></li><li><p>Perform data validation, reconciliation and exception reporting.</p></li><li><p>Maintain accurate internal product and marketplace databases.</p></li></ul><p>Marketplace Operations</p><ul><li><p>Monitor Amazon Seller Central for catalog-related issues.</p></li><li><p>Resolve listing suppressions, stranded listings, pricing errors and other operational issues.</p></li><li><p>Coordinate with Amazon Seller Support when marketplace intervention is required.</p></li><li><p>Assist with Amazon UAE, Saudi Arabia and other marketplaces as the business expands.</p></li><li><p>Support integrations and automated systems used to manage catalog, pricing and inventory.</p></li></ul><p>Reporting & Quality Control</p><ul><li><p>Produce daily and weekly reports covering:</p><ul><li><p>Active/inactive listings</p></li><li><p>New ASINs listed</p></li><li><p>Stock update success/failures</p></li><li><p>Pricing update success/failures</p></li><li><p>Suppressed or blocked listings</p></li><li><p>Catalog errors and outstanding issues</p></li></ul></li><li><p>Identify unusual trends or large-scale errors before they impact customer orders.</p></li><li><p>Maintain a high level of catalog accuracy and data quality.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p><strong>1–3+ years of experience</strong> in e-commerce, marketplace operations, catalog management or a similar role.</p></li><li><p>Experience with <strong>Amazon Seller Central</strong> is strongly preferred.</p></li><li><p>Strong Microsoft Excel skills, including:</p><ul><li><p>VLOOKUP/XLOOKUP</p></li><li><p>Pivot Tables</p></li><li><p>IF formulas</p></li><li><p>Filtering and sorting large datasets</p></li><li><p>Data reconciliation</p></li><li><p>CSV and bulk-file handling</p></li></ul></li><li><p>Comfortable working with <strong>very large datasets and product catalogs</strong>.</p></li><li><p>Strong numerical and analytical ability.</p></li><li><p>Excellent attention to detail.</p></li><li><p>Ability to identify problems within large datasets rather than checking products individually.</p></li><li><p>Ability to manage repetitive operational processes while maintaining accuracy.</p></li><li><p>Comfortable working in a fast-moving environment where large batches of catalog data are updated daily.</p></li></ul><p>Preferred Skills</p><p>Experience with any of the following would be an advantage:</p><ul><li><p>Amazon flat files / bulk uploads</p></li><li><p>Amazon SP-API or feed-based systems</p></li><li><p>Marketplace repricing tools</p></li><li><p>Inventory management systems</p></li><li><p>Product data feeds</p></li><li><p>Advanced Excel</p></li><li><p>Python or other data-processing tools</p></li><li><p>Noon or other major marketplaces</p></li></ul>
<ul><li><p>Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.</p></li><li><p>Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)</p></li><li><p>When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.</p></li><li><p>When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.</p></li><li><p>Manage patient records, updating information and ensuring confidentiality and data protection.</p></li><li><p>Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls</p></li><li><p>Monitor inventory of medical supplies and restock as needed.</p></li><li><p>Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.</p></li><li><p>Adhere to all safety, health, and infection control procedures.</p></li><li><p>Speak up, if something isn't right. </p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures </p></li><li><p>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required </p></li><li><p>Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice</p></li><li><p>Support in the escort of patients within and between departments</p></li><li><p>Transport patient specimens in accordance to NMC Policy. </p></li><li><p>Strictly adhere to the regulator Scope of Practice.</p></li><li><p>Escalate and raise concerns using the incident reporting system.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC): </u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </p></li><li><p>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.<strong> </strong></p></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS) </u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p>Be familiar with emergency and evacuation procedures </p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety </p></li><li><p>Assist with the preparation of risk assessments </p></li><li><p>Report OSH Hazards, incidents, Near misses and issues </p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Certification </strong></p><ul><li><p>High school diploma or equivalent (some employers may require additional certification or training)</p><br></li></ul><p><strong>Knowledge and Skills</strong></p><ul><li><p>Knowledge of basic clinical procedures and healthcare practices.</p></li><li><p>Ability to use medical equipment and understand safety protocols.</p></li><li><p>Strong communication skills for interacting with patients, families, and healthcare staff.</p></li><li><p>Organizational skills for managing records and scheduling appointments.</p></li><li><p>Attention to detail and the ability to follow clinical instructions accurately.</p></li><li><p>Basic IT skills for handling medical software and patient databases.</p></li><li><p>Physical stamina for assisting with patient care and clinical tasks.</p></li></ul><br><p><strong>Experience</strong></p><ul><li><p>1 year experience in relevant role of healthcare experience in UAE will be an advantage</p></li></ul><p><br></p>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary. </p></li></ul><ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs. </p></li></ul><ul><li><p>Appointment management including no-shows, rescheduling of patients and confirmations. </p></li></ul><ul><li><p>Register new patients and ensure the records of current patients are up to date. </p></li></ul><ul><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility. </p></li></ul><ul><li><p>Provide claim forms in case the patient wants to claim reimbursement. </p></li></ul><ul><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols. </p></li></ul><ul><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments. </p></li></ul><ul><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster. </p></li></ul><ul><li><p>Check emails daily, ensuring you respond to queries in a timely manner. </p></li></ul><ul><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures. </p></li></ul><ul><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. </p></li></ul><ul><li><p>Participate in the Hospital training programs. </p></li></ul><ul><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services. </p></li></ul><ul><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations. </p></li></ul><ul><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests. </p></li></ul><ul><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes. </p></li></ul><ul><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services. </p></li></ul><ul><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options. </p></li></ul><ul><li><p>Prepare and process patient invoices for services, ensuring accurate charges. </p></li></ul><ul><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service. </p></li></ul><ul><li><p>Ensure billing practices comply with legal and insurance requirements. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>