Curriculum Developer Jobs
5509 Jobs Found
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Understands, supports and promotes the mission, vision and values of the Organization. Provides age-appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. The Practical Midwife is not licensed for independent practice and remains responsible and accountable for his/her own actions.<br> </p><br><br>Responsibilities:<br><ul> <li>Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</li> <li>To maintain a high standard of nursing and midwifery care for patients, working within evidence-based guidelines and unit specific competencies.</li> <li>Under the supervision of the Registered Midwife, assess and implement nursing care for patients ensuring a patient centred approach to care.</li> <li>Under the direction of the Registered Midwife, assist in the activities of daily living for patients in accordance with the patient care plan e.g. distribution of patient meals and assisting patients with hygiene needs.</li> <li>Demonstrates service excellence and acts as a patient advocate to support the patients dignity and rights at all times.</li> <li>Understands the basic indications for medications, recognises side effects and reports to the Registered Midwife appropriately.</li> <li>Ensures the registered midwife is informed of observations and care provided for patients and document appropriately.</li> <li>Reports any significant changes in the patient’s condition to a Registered midwife immediately.</li> <li>Responds to all levels of emergencies according to the organisations policies and procedures.</li> <li>Responsible for the timely and accurate verbal and written communication and documentation relating to individual patient care as delegated by the midwife in charge.</li> <li>Collaborate with the interdisciplinary team in the management of effective and efficient patient centred care in a professional manner.</li> <li>Promotes and supports a collaborative practice model.</li> <li>Communicate effectively and clearly with patients, carers and all healthcare professionals.</li> <li>Contributes effectively to the support of new staff, nursing students and other staff.</li> <li>Responsible for documentation and participate in the use of information technology and relevant electronic medical records.</li> <li>Adhere to protocols on the safe and appropriate use of information technology.</li> <li>Maintains confidentiality and security of patient, family, and organisazation information in accordance with the confidentiality policy.</li> <li>Understands the process of complaint management,takes action to resolve where possible and reports as per organisational policy.</li> <li>Assist registered midwives and clerical staff in administrative duties as required</li> <li>Responsible for maintaining a safe and secure unit environment., identify, report and document any risks and/or incidents appropriately.</li> <li>Maintain high standards of infection control at all times by adhering to infection control policies with an aim of reducing of healthcare associated infections</li> <li>Participate, contribute and implement quality assurance standards as per local guidelines</li> <li>Support the senior management team in promoting a risk management culture within the working environment.</li> <li>Complies with International and HAAD patient safety goals.</li> <li>Assess patient and family education needs, plan for and provide and evaluate outcome.</li> <li>Assist to provide a suitable environment that supports educational needs.</li> <li>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</li> <li>Engages in health promotion activities in the healthcare organization and community.</li> <li>Assist with the orientation of new staff and promotes a learning environment.</li> <li>Completes Mandatory competencies and unit specific competencies.</li> <li>In conjunction with but not limited to the Manager / Registered Midwife / CRN, identifies own professional learning needs and develops an annual learning plan.</li> <li>Participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</li> <li>Develops and maintains own Professional Portfolio.</li> <li>Performs other duties as required within scope of practice.</li> <li>The Practical Midwife will also be expected to contribute to the wider corporate and organisational development needs of the organisation as appropriate within scope of practice.</li> <li>The Practical Midwife will be expected to ensure compliance with the requirement of the Health and Safety regulations of the organisation.</li> <li>Upholds the organisation customer service standards at all time<br> </li></ul><br>Qualifications:<br><p>Qualification : Diploma or Associate Degree in Midwifery</p><br><p>Required: NLT 1 year clinical experience after graduation in maternity hospital or appropriate setting<br> *Candidates will be considered only for antenatal, postnatal and outpatient setting <br> </p><br> </div>
Kerzner International Management
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Team Leader, Housekeeping</span></span></span> <br><span><span>(<span>20262</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary:</span></strong></p><br>
<p><em><span>Housekeeping plays a key supervisory role in driving service excellence and maintaining the highest levels of cleanliness and presentation within guest rooms. The position ensures effective execution of daily operations by guiding and developing the housekeeping team, monitoring quality performance, and maintaining strong departmental communication. The role actively contributes to guest satisfaction, operational efficiency, and continuous improvement by enforcing brand standards, supporting team productivity, and responding proactively to guest and business needs</span></em><span>.</span></p><br>
<p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Supervise daily room cleaning activities to ensure all rooms meet brand cleanliness standards.</span></li>
<li><span>Conduct routine inspections of guest rooms, fixtures, amenities, and equipment, reporting any defects.</span></li>
<li><span>Follow daily opening and closing procedures as per department guidelines.</span></li>
<li><span>Ensure accurate room status communication with Front Office and related departments.</span></li>
<li><span>Maintain compliance with housekeeping Standard Operating Procedures (SOPs).</span></li>
<li><span>Ensure correct handling, security, and logging of keys and Lost & Found items.</span></li>
<li><span>Monitor productivity and cleanliness levels in assigned areas, supporting continuous improvement.</span></li>
<li><span>Assist in planning staff scheduling based on occupancy and business levels.</span></li>
<li><span>Assign duties to attendants and monitor performance throughout the shift.</span></li>
<li><span>Conduct daily pre-shift briefings to communicate VIP arrivals, priorities, and updates.</span></li>
<li><span>Participate in training, coaching, and skill development of Housekeeping Attendants.</span></li>
<li><span>Encourage teamwork, positive employee relations, and high morale.</span></li>
<li><span>Support staff rotation and multi-skilling to ensure operational flexibility.</span></li>
<li><span>Monitor and maintain par stock of room amenities, linens, and cleaning supplies.</span></li>
<li><span>Ensure correct usage of materials to reduce breakage, spoilage, and wastage.</span></li>
<li><span>Assist with monthly inventory counts and timely reporting of shortages.</span></li>
<li><span>Ensure all equipment is clean, used correctly, and maintained in good condition.</span></li>
<li><span>Enforce hygiene, health, safety, and grooming standards always.</span></li>
<li><span>Ensure full awareness and readiness for emergency procedures.</span></li>
<li><span>Maintain compliance with environmental sustainability policies.</span></li>
<li><span>Support team discipline and ensure alignment with hotel standards and expectations.</span></li>
<li><span>Provide professional and courteous service when interacting with guests.</span></li>
<li><span>Address guest concerns quickly and effectively, escalating when needed.</span></li>
<li><span>Record guest feedback to support service enhancement and quality initiatives.</span></li>
<li><span>Ensure the Housekeeping team delivers personalized and efficient experience.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Diploma in Hotel Management or relevant Hospitality qualification.</span></li>
<li><span>Certified housekeeping training or vocational hospitality courses (preferred).</span></li>
<li><span>Minimum 2 years’ experience in a Housekeeping Supervisory or Team Leader role.</span></li>
<li><span>Previous exposure as Order Taker and Laundry operations is an advantage.</span></li>
<li><span>Experience in a luxury hotel environment preferred.Strong leadership ability with capability to guide and motivate staff.</span></li>
<li><span>High attention to detail and commitment to cleanliness standards.</span></li>
<li><span>Excellent communication and interpersonal skills.</span></li>
<li><span>Effective time management, organization, and problem-solving skills.</span></li>
<li><span>Ability to work under pressure in a fast-paced operation.</span></li>
<li><span>Customer-focused mindset with confident service recovery skills.</span></li>
<li><span>Ability to work both independently and within a team environment.</span></li>
<li><span>Proficiency in basic computer systems and housekeeping applications.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Jones Lang LaSalle IP, Inc
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>UAE National Graduate Analyst Programme<p><b>Location:</b> United Arab Emirates (Dubai)<br><b>Programme Duration:</b> 24 months<br><b>Employment Type:</b> Full-time<br><b>Eligibility:</b> UAE Nationals only</p><br>About JLL<p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. As a Fortune 500 company with operations in over 80 countries, JLL shapes the future of real estate for a better world.</p><br>Programme Overview<p>The UAE National Graduate Analyst Programme is an accelerated development initiative designed to cultivate the next generation of Emirati leaders in commercial real estate. This comprehensive rotational programme provides exposure to multiple service lines, mentorship from senior leaders, and structured learning pathways to build foundational expertise in the real estate industry.</p><br><p>Successful graduates will gain hands-on experience across JLL's core business functions while contributing to meaningful projects that drive client outcomes and business growth in the UAE market. The programme offers rotations across various business lines based on your background, interests, and organizational needs.</p><br>What You'll Experience<p>During this structure you will:</p><br><p><b>Rotate Across Business Functions:</b> Gain exposure to different service lines within JLL, which may include Markets & Research, Valuation & Advisory, Corporate Solutions, Property & Asset Management, Capital Markets, Project & Development Services, and other specialized areas. Rotations are designed to build broad industry knowledge and help you identify your area of interest and strength.</p><br><p><b>Work on Real Projects:</b> Contribute to live client engagements and business-critical initiatives from day one. You'll work alongside experienced professionals on projects that impact the UAE's real estate landscape, from market analysis and property valuations to development projects and investment transactions.</p><br><p><b>Develop Core Competencies:</b> Build essential skills in financial analysis, data modeling, client communication, presentation development, project coordination, and strategic thinking. Learn to use industry-standard software and tools while developing professional business acumen.</p><br><p><b>Receive Mentorship & Coaching:</b> Benefit from dedicated mentorship with senior leaders who will guide your professional development. Regular performance feedback, coaching sessions, and career planning discussions ensure you're progressing toward your goals.</p><br><p><b>Participate in Structured Learning:</b> Engage in formal training sessions covering technical skills, industry knowledge, professional development, and leadership fundamentals. Access JLL's global learning platform and pursue relevant professional certifications.</p><br><p><b>Build Your Network:</b> Connect with colleagues across business lines, engage with clients and industry partners, and participate in networking events. Build relationships that will support your long-term career growth within JLL and the broader real estate sector.</p><br>What We're Looking For<p><b>Education:</b></p><br><ul><li>Bachelor's degree in any discipline including Business Administration, Finance, Economics, Real Estate, Engineering, Architecture, Urban Planning, Marketing, or related fields</li><li>Graduation from a recognized university with strong academic standing</li><li>Minimum GPA of 3.0 or equivalent</li><li>Graduation within the last 12-24 months, or final-year students completing their degree in 2025</li></ul><p><b>Core Competencies:</b></p><br><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage</li><li>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint</li><li>Ability to work with data, conduct research, and synthesize information</li><li>Professional attitude with strong work ethic and attention to detail</li></ul><p><b>Personal Attributes:</b></p><br><ul><li>UAE National with valid Family Book</li><li>Curiosity and eagerness to learn across multiple disciplines</li><li>Collaborative team player with strong interpersonal skills</li><li>Adaptability and openness to feedback in a dynamic environment</li><li>Proactive self-starter who takes initiative</li><li>Interest in commercial real estate, property markets, business, or related sectors</li><li>Commitment to building a long-term career in the industry</li></ul><p><b>Preferred (Not Required):</b></p><br><ul><li>Internship or work experience in real estate, consulting, finance, engineering, project management, or related industries</li><li>Demonstrated leadership through extracurricular activities, student organizations, or community involvement</li><li>Familiarity with UAE real estate market dynamics or business environment</li><li>Additional language skills</li></ul>What We Offer<p><b>Professional Development:</b></p><br><ul><li>Structured 2-year rotational programme with exposure to multiple service lines</li><li>Dedicated mentor and manager support throughout your journey</li><li>Comprehensive onboarding and continuous learning opportunities</li><li>Access to JLL's global learning platform and technical training</li><li>Sponsorship for professional certifications relevant to your career path</li><li>Clear pathway to permanent placement based on performance</li><li>Opportunity to shape your career direction based on your strengths and interests</li></ul><p><b>Compensation & Benefits:</b></p><br><ul><li>Competitive salary aligned with graduate market standards in the UAE</li><li>Performance-based annual bonus</li><li>Comprehensive health insurance coverage (medical, dental, life)</li><li>Annual leave entitlement and public holidays</li><li>End-of-service benefits as per UAE Labour Law</li><li>Visa and Emirates ID sponsorship</li><li>Provision of necessary technology and equipment</li></ul><p><b>Culture & Work Environment:</b></p><br><ul><li>Inclusive, diverse workplace with strong commitment to Emiratization</li><li>Hybrid working flexibility where role permits</li><li>Modern office facilities in prime locations across the UAE</li><li>Employee wellness programmes and team-building activities</li><li>Dynamic, fast-paced environment with exposure to high-profile projects</li><li>Opportunity to work with leading clients across government, corporate, and investment sectors</li><li>Culture of collaboration, innovation, and continuous improvement</li></ul><p><b>Career Progression:</b></p><br><ul><li>Successful completion leads to permanent placement in your area of strength and interest</li><li>Long-term career pathway with opportunities for specialization</li><li>Potential for regional and global mobility within JLL's network</li><li>Support for continuous professional development and career advancement</li></ul>Application Process <p><b>Selection Process:</b></p><br><ul><li><b>Application Review:</b> Initial screening based on academic qualifications and eligibility</li><li><b>Online Assessment:</b> Aptitude and personality assessment to evaluate capabilities and fit</li><li><b>First-Round Interview:</b> Meeting with HR and Programme Manager to discuss motivations, background, and programme expectations</li><li><b>Final-Round Interview:</b> Discussion with business leaders to assess cultural fit and potential</li><li><b>Offer & Onboarding:</b> Background verification, reference checks, and programme induction</li></ul>About Emiratization at JLL<p>JLL is committed to developing UAE National talent and building sustainable careers for Emiratis in the real estate sector. Our Emiratization strategy focuses on meaningful employment, structured career progression, and creating an inclusive environment where UAE Nationals thrive and lead.</p><br><p>We recognize that investing in Emirati talent contributes to the UAE's economic diversification goals and strengthens our ability to serve clients with deep local market knowledge. We partner with government entities, universities, and training institutes to strengthen the UAE's knowledge economy and create lasting career opportunities in the real estate industry.</p><br><p>The Graduate Analyst Programme represents JLL's commitment to nurturing the next generation of Emirati real estate professionals who will shape the future of the industry in the UAE and beyond.</p><br><p><b>JLL is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified UAE National candidates across disciplines and backgrounds.</b></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
Jones Lang LaSalle IP, Inc
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>UAE National Graduate Analyst Programme<p><b>Location:</b> United Arab Emirates (Dubai)<br><b>Programme Duration:</b> 24 months<br><b>Employment Type:</b> Full-time<br><b>Eligibility:</b> UAE Nationals only</p><br>About JLL<p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. As a Fortune 500 company with operations in over 80 countries, JLL shapes the future of real estate for a better world.</p><br>Programme Overview<p>The UAE National Graduate Analyst Programme is an accelerated development initiative designed to cultivate the next generation of Emirati leaders in commercial real estate. This comprehensive rotational programme provides exposure to multiple service lines, mentorship from senior leaders, and structured learning pathways to build foundational expertise in the real estate industry.</p><br><p>Successful graduates will gain hands-on experience across JLL's core business functions while contributing to meaningful projects that drive client outcomes and business growth in the UAE market. The programme offers rotations across various business lines based on your background, interests, and organizational needs.</p><br>What You'll Experience<p>During this structure you will:</p><br><p><b>Rotate Across Business Functions:</b> Gain exposure to different service lines within JLL, which may include Markets & Research, Valuation & Advisory, Corporate Solutions, Property & Asset Management, Capital Markets, Project & Development Services, and other specialized areas. Rotations are designed to build broad industry knowledge and help you identify your area of interest and strength.</p><br><p><b>Work on Real Projects:</b> Contribute to live client engagements and business-critical initiatives from day one. You'll work alongside experienced professionals on projects that impact the UAE's real estate landscape, from market analysis and property valuations to development projects and investment transactions.</p><br><p><b>Develop Core Competencies:</b> Build essential skills in financial analysis, data modeling, client communication, presentation development, project coordination, and strategic thinking. Learn to use industry-standard software and tools while developing professional business acumen.</p><br><p><b>Receive Mentorship & Coaching:</b> Benefit from dedicated mentorship with senior leaders who will guide your professional development. Regular performance feedback, coaching sessions, and career planning discussions ensure you're progressing toward your goals.</p><br><p><b>Participate in Structured Learning:</b> Engage in formal training sessions covering technical skills, industry knowledge, professional development, and leadership fundamentals. Access JLL's global learning platform and pursue relevant professional certifications.</p><br><p><b>Build Your Network:</b> Connect with colleagues across business lines, engage with clients and industry partners, and participate in networking events. Build relationships that will support your long-term career growth within JLL and the broader real estate sector.</p><br>What We're Looking For<p><b>Education:</b></p><br><ul><li>Bachelor's degree in any discipline including Business Administration, Finance, Economics, Real Estate, Engineering, Architecture, Urban Planning, Marketing, or related fields</li><li>Graduation from a recognized university with strong academic standing</li><li>Minimum GPA of 3.0 or equivalent</li></ul><p><b>Core Competencies:</b></p><br><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage</li><li>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint</li><li>Ability to work with data, conduct research, and synthesize information</li><li>Professional attitude with strong work ethic and attention to detail</li></ul><p><b>Personal Attributes:</b></p><br><ul><li>UAE National with valid Family Book</li><li>Curiosity and eagerness to learn across multiple disciplines</li><li>Collaborative team player with strong interpersonal skills</li><li>Adaptability and openness to feedback in a dynamic environment</li><li>Proactive self-starter who takes initiative</li><li>Interest in commercial real estate, property markets, business, or related sectors</li><li>Commitment to building a long-term career in the industry</li></ul><p><b>Preferred (Not Required):</b></p><br><ul><li>Internship or work experience in real estate, consulting, finance, engineering, project management, or related industries</li><li>Demonstrated leadership through extracurricular activities, student organizations, or community involvement</li><li>Familiarity with UAE real estate market dynamics or business environment</li><li>Additional language skills</li></ul>What We Offer<p><b>Professional Development:</b></p><br><ul><li>Structured 2-year rotational programme with exposure to multiple service lines</li><li>Dedicated mentor and manager support throughout your journey</li><li>Comprehensive onboarding and continuous learning opportunities</li><li>Access to JLL's global learning platform and technical training</li><li>Sponsorship for professional certifications relevant to your career path</li><li>Clear pathway to permanent placement based on performance</li><li>Opportunity to shape your career direction based on your strengths and interests</li></ul><p><b>Compensation & Benefits:</b></p><br><ul><li>Competitive salary aligned with graduate market standards in the UAE</li><li>Performance-based annual bonus</li><li>Comprehensive health insurance coverage (medical, dental, life)</li><li>Annual leave entitlement and public holidays</li><li>End-of-service benefits as per UAE Labour Law</li><li>Visa and Emirates ID sponsorship</li><li>Provision of necessary technology and equipment</li></ul><p><b>Culture & Work Environment:</b></p><br><ul><li>Inclusive, diverse workplace with strong commitment to Emiratization</li><li>Hybrid working flexibility where role permits</li><li>Modern office facilities in prime locations across the UAE</li><li>Employee wellness programmes and team-building activities</li><li>Dynamic, fast-paced environment with exposure to high-profile projects</li><li>Opportunity to work with leading clients across government, corporate, and investment sectors</li><li>Culture of collaboration, innovation, and continuous improvement</li></ul><p><b>Career Progression:</b></p><br><ul><li>Successful completion leads to permanent placement in your area of strength and interest</li><li>Long-term career pathway with opportunities for specialization</li><li>Potential for regional and global mobility within JLL's network</li><li>Support for continuous professional development and career advancement</li></ul>Application Process<p><b>Selection Process:</b></p><br><ul><li><b>Application Review:</b> Initial screening based on academic qualifications and eligibility</li><li><b>Online Assessment:</b> Aptitude and personality assessment to evaluate capabilities and fit</li><li><b>First-Round Interview:</b> Meeting with HR and Programme Manager to discuss motivations, background, and programme expectations</li><li><b>Final-Round Interview:</b> Discussion with business leaders to assess cultural fit and potential</li><li><b>Offer & Onboarding:</b> Background verification, reference checks, and programme induction</li></ul>About Emiratization at JLL<p>JLL is committed to developing UAE National talent and building sustainable careers for Emiratis in the real estate sector. Our Emiratization strategy focuses on meaningful employment, structured career progression, and creating an inclusive environment where UAE Nationals thrive and lead.</p><br><p>We recognize that investing in Emirati talent contributes to the UAE's economic diversification goals and strengthens our ability to serve clients with deep local market knowledge. We partner with government entities, universities, and training institutes to strengthen the UAE's knowledge economy and create lasting career opportunities in the real estate industry.</p><br><p>The Graduate Analyst Programme represents JLL's commitment to nurturing the next generation of Emirati real estate professionals who will shape the future of the industry in the UAE and beyond.</p><br><p><b>JLL is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified UAE National candidates across disciplines and backgrou</b></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
UAE - Dubai
???? We're Hiring: Calibration Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to maintaining accurate, reliable, traceable, and compliant measurement systems across industrial, manufacturing, laboratory, engineering, quality, and operational environments. Our teams collaborate across Quality, Engineering, Manufacturing, Maintenance, Laboratory, Production, Safety, Metrology, Procurement, Operations, IT, and external calibration laboratories to ensure measurement equipment remains fit for purpose and supports product quality, process control, regulatory compliance, and operational reliability. The Role We are seeking an experienced Calibration Manager to lead calibration strategy, metrology operations, measurement-system management, calibration scheduling, equipment qualification, measurement traceability, uncertainty management, laboratory coordination, compliance, and continuous improvement. The successful candidate will establish and maintain a robust calibration program covering measuring instruments, test equipment, laboratory equipment, production measurement systems, inspection equipment, sensors, monitoring devices, and other measurement assets. Key Responsibilities Calibration Strategy Develop and implement a comprehensive calibration strategy aligned with quality, manufacturing, engineering, laboratory, regulatory, and business requirements. Establish calibration policies, standards, procedures, governance, and technical requirements. Develop risk-based calibration strategies for critical measurement equipment. Define calibration priorities based on equipment criticality, measurement risk, historical performance, usage, and regulatory requirements. Calibration Program Management Manage the end-to-end calibration program across relevant facilities, departments, equipment, and measurement systems. Establish calibration schedules, frequencies, methods, acceptance criteria, and documentation requirements. Ensure calibration activities are completed within defined intervals. Monitor overdue calibration and establish escalation procedures. Calibration Planning Develop annual, quarterly, monthly, and weekly calibration plans. Coordinate calibration activities with Production, Maintenance, Engineering, Laboratory, Quality, and Operations. Minimize disruption to operational activities while maintaining measurement integrity. Calibration Scheduling Schedule internal and external calibration activities. Coordinate equipment availability, technicians, laboratories, vendors, and operational requirements. Ensure calibration resources are available when required. Calibration Execution Oversee calibration activities for:Pressure Instruments Temperature Instruments Flow Instruments Dimensional Instruments Electrical Instruments Torque Equipment Mass and Weight Standards Force Measurement Equipment Humidity Instruments Time and Frequency Equipment Laboratory Instruments Process Sensors Test and Measurement Systems Measurement Equipment Management Establish and maintain a controlled inventory of measurement and test equipment. Maintain accurate records covering:Equipment Identification Serial Numbers Location Owner Calibration Status Calibration Interval Calibration History Due Date Results Measurement Range Accuracy Requirements Equipment Identification Establish unique identification and status-labeling requirements for calibration-controlled equipment. Ensure calibration status can be readily determined. Prevent unauthorized use of equipment with expired or invalid calibration status. Calibration Status Control Establish controls for:Calibrated Due for Calibration Overdue Failed Calibration Out of Service Under Repair Reference Standard Retiredequipment. Metrology Management Establish metrology standards and practices for measurement systems. Ensure measurement results are accurate, repeatable, reproducible, and traceable. Support development of measurement capability across the organization. Measurement Traceability Ensure calibration results are traceable to recognized national or international measurement standards where applicable. Maintain traceability documentation. Verify that reference standards remain appropriately controlled. Reference Standards Manage reference standards used for calibration. Establish appropriate:Storage Handling Environmental Controls Calibration Frequencies Protection Traceability Prevent deterioration or unauthorized use. Key Performance Indicators Performance may be measured through:Calibration compliance rate On-time calibration rate Overdue calibration rate Calibration backlog Out-of-tolerance rate Calibration failure rate Repeat calibration failure rate Equipment drift rate Measurement-system capability Gauge R&R performance Measurement uncertainty performance Calibration turnaround time Internal calibration utilization External calibration utilization Calibration cost per asset Calibration cost per department Calibration cost per measurement type Calibration vendor performance Calibration certificate acceptance rate Calibration certificate error rate Traceability compliance Reference-standard compliance Equipment identification accuracy Calibration-record completeness CMMS/calibration-system data accuracy Equipment availability Critical-equipment calibration compliance Product-impact assessment completion Out-of-tolerance investigation completion Corrective-action completion Corrective-action effectiveness Calibration interval optimization Emergency calibration rate Equipment replacement rate Obsolete-equipment reduction Calibration inventory utilization Calibration workload efficiency Technician productivity Training completion Technician competency Audit findings Audit corrective-action closure Measurement-risk reduction Calibration cost savings Downtime reduction Digitalization adoption Predictive-calibration effectiveness Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Calibration, Metrology, Measurement Systems, Quality Engineering, Instrumentation, Test & Measurement, Laboratory Operations, or related fields. The candidate should demonstrate:Proven experience managing calibration or metrology programs in industrial, manufacturing, laboratory, engineering, pharmaceutical, energy, aerospace, automotive, electronics, or other measurement-intensive environments. Strong understanding of calibration principles, measurement traceability, measurement uncertainty, standards, calibration methods, and measurement-system performance. Experience managing calibration programs covering electrical, dimensional, pressure, temperature, flow, force, torque, mass, humidity, instrumentation, laboratory, and test equipment. Strong understanding of risk-based calibration and calibration-interval optimization. Experience managing calibration laboratories, internal calibration teams, external laboratories, or metrology service providers. Strong knowledge of ISO/IEC 17025, ISO 10012, ISO 9001, and other relevant quality or metrology requirements. Experience with Measurement System Analysis, Gauge R&R, bias, linearity, stability, repeatability, and reproducibility. Strong understanding of out-of-tolerance investigations and product/process impact assessments. Experience reviewing calibration certificates, traceability documentation, uncertainty statements, and technical records. Experience managing CMMS, EAM, Laboratory Information Management Systems, calibration-management systems, or other asset-management platforms. Strong analytical capabilities with experience using calibration history and measurement data to identify trends and optimize calibration strategies. Experience managing calibration budgets, service contracts, suppliers, laboratories, and technical resources. Experience with digital calibration management, electronic certificates, mobile calibration, automated data capture, or connected measurement systems is advantageous. Experience with predictive analytics, AI, condition monitoring, or automated calibration technologies is advantageous. Strong understanding of measurement-equipment lifecycle management, equipment obsolescence, procurement, replacement, repair, and asset tracking. Strong knowledge of calibration safety requirements, environmental controls, equipment handling, and laboratory practices. Experience leading calibration engineers, metrology specialists, technicians, coordinators, or technical service teams. Strong problem-solving, analytical, technical, organizational, and project-management capabilities. Knowledge of UAE and GCC industrial, manufacturing, laboratory, quality, and regulatory environments is advantageous. Relevant degree in Metrology, Mechanical Engineering, Electrical Engineering, Instrumentation Engineering, Measurement Science, Physics, Industrial Engineering, Quality Engineering, or a related discipline. Professional certifications in metrology, calibration, quality, laboratory management, Lean Six Sigma, or related disciplines are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, planning, stakeholder-management, analytical, and communication skills. Ability to translate measurement risks into practical calibration, engineering, quality, and operational controls. Ability to balance measurement accuracy, compliance, equipment availability, calibration cost, operational continuity, and business risk. Ability to manage complex calibration programs, technical investigations, external laboratories, vendors, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong metrology-focused, measurement-driven, quality-conscious, technically rigorous, traceability-oriented, data-driven, risk-aware, analytical, compliance-focused, proactive, collaborative, and results-driven mindset.
Q-Express Documents Transport
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history by joining the amazing recruiting team at Amazon. We need an exceptionally talented Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.<br>As a Recruiter you will work with a team of recruiters, PM’s and recruiting coordinators focusing in the areas of candidate talent search and placement, process improvement, strategy development and will act as client lead for supported groups. <br>- You will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.<br>- You will successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. <br>- You thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.<br>- You will draw on your extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners.<br>- You have a reputation for being exceptional at candidate generation, client/account management, and organization, possess strong verbal and written communication skills, have an ability to prioritize your time, demonstrate pushback and a sense of urgency, and understand the value of providing amazing customer service.<br>Key job responsibilities<br>- Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.<br>- Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.<br>- Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.<br>- Articulate in writing a plan with deliverables, timelines and a formal tracking process.<br>- Possess strong ability to screen and prepare a candidate slate within an appropriate and consistent timeline.<br>- Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.<br>- Possess strong ability to collaborate with cross-functional teams to deliver a pipeline of both internal and external candidates<br>- Experience in stakeholder and communication management<br>- Speak, write, and read fluently in English<br>- Minimum 2 years relevant work experience in Talent Acquisition / HR OR Full life cycle recruiting experience gained in-house, at an agency, or in a high-volume recruiting operation<br>- Experience managing high volume as well as niche hiring<br>- Experience working in a fast-paced and ambiguous environment<br>- Speak, write, and read fluently in Arabic<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Q-Express Documents Transport
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history by joining the amazing recruiting team at Amazon. We need an exceptionally talented Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.<br>As a Recruiter you will work with a team of recruiters, PM’s and recruiting coordinators focusing in the areas of candidate talent search and placement, process improvement, strategy development and will act as client lead for supported groups. <br>- You will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.<br>- You will successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. <br>- You thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.<br>- You will draw on your extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners.<br>- You have a reputation for being exceptional at candidate generation, client/account management, and organization, possess strong verbal and written communication skills, have an ability to prioritize your time, demonstrate pushback and a sense of urgency, and understand the value of providing amazing customer service.<br>Key job responsibilities<br>- Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.<br>- Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.<br>- Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.<br>- Articulate in writing a plan with deliverables, timelines and a formal tracking process.<br>- Possess strong ability to screen and prepare a candidate slate within an appropriate and consistent timeline.<br>- Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.<br>- Possess strong ability to collaborate with cross-functional teams to deliver a pipeline of both internal and external candidates<br>- Experience in stakeholder and communication management<br>- Speak, write, and read fluently in English<br>- Minimum 2 years relevant work experience in Talent Acquisition / HR OR Full life cycle recruiting experience gained in-house, at an agency, or in a high-volume recruiting operation<br>- Experience managing high volume as well as niche hiring<br>- Experience working in a fast-paced and ambiguous environment<br>- Fluent in Arabic or Turkish.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
Mediclinic International
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71771 </p><br>
<p>Mediclinic City Hospital | Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
Mediclinic International
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71746 </p><br>
<p>Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
UAE - Dubai
We are seeking a DHA-licensed Registered Nurse (RN) with a strong emphasis on diagnostic screenings as the foundation of patient care. The ideal candidate will play a critical role in integrating functional medicine, regenerative therapies, and wellness-focused treatments to assist in managing and treating chronic diseases. This role requires a holistic, patient-centered approach to health management, ensuring comprehensive, evidence-based, and personalized nursing care with a strong focus on preventive care and patient education.<br><br>Key Responsibilities:<br><br>1. Diagnostic Screenings & Preventive Nursing Care<br> Conduct comprehensive diagnostic screenings, including vital signs monitoring, metabolic assessments, and blood sample collection. <br> Assist in evaluating patient health history, lifestyle factors, and risk assessments for chronic disease prevention. <br> Collaborate with physicians to develop customized wellness and preventive care plans. <br> Utilize evidence-based nursing interventions to support early disease detection and overall patient well-being. <br> 2. Functional & Regenerative Medicine Support<br> Assist in administering and monitoring functional and regenerative therapies. <br> Educate patients on holistic health strategies aligned with functional and regenerative medicine principles. <br> Monitor patient responses to therapy and adjust care protocols in collaboration with the medical team. <br> 3. Chronic Disease Management & Holistic Nursing Care<br> Support physicians in managing patients with chronic conditions. <br> Provide patient-centered nursing interventions to promote healing, recovery, and disease prevention. <br> Work closely with clinical practitioners to provide integrated, multi-disciplinary care. <br> 4. Patient Education & Lifestyle Coaching<br> Educate patients on preventive care, disease management, and holistic health practices. <br> Guide nutrition, hydration, sleep hygiene, stress management, and exercise. <br> Support patient adherence to treatment plans by offering counseling and motivational coaching. <br> Assist in conducting patient workshops, wellness seminars, and educational programs on functional medicine. <br> 5. Compliance, Medical Ethics & Clinical Standards<br> Ensure full compliance with DHA regulations, infection control protocols, and ethical nursing standards. <br> Maintain accurate and up-to-date electronic medical records (EMR), including patient assessments, treatments, and progress tracking. <br> Adhere to sterile techniques and safety protocols in all patient care procedures. <br> Participate in continuing medical education (CME) programs to stay updated on emerging nursing practices in functional and regenerative medicine. <br> 6. Collaborative & Multidisciplinary Team Approach<br> Work closely with physicians and practitioners to ensure comprehensive patient care. <br> Participate in clinical case discussions and contribute to the development of nursing care protocols. <br> Engage in team training, mentorship, and interdisciplinary collaboration to enhance patient safety and clinical efficiency. <br> <br><br><br>Requirements<br><br> Bachelor’s Degree in Nursing (BSN) from a recognized institution. <br> DHA-licensed or DHA-eligible as a Registered Nurse in Dubai. <br> Minimum 5 years of nursing experience, with a strong background in preventive care, chronic disease management, and integrative medicine. <br> Additional certifications in functional medicine, regenerative medicine, IV therapy, or integrative nursing (e.g., IFM, A4M, IVNT, or similar) are preferred. <br> Expertise in diagnostic screenings, patient education, and holistic nursing interventions. <br> Strong knowledge of functional and regenerative therapies, including IV protocols and cellular therapies. <br> Background in Functional Medicine or working experience in Fertility Clinic is highly preferred <br> Excellent communication, interpersonal, and patient care skills. <br> <br> <br>Key Competencies: <br> Patient-Centered Approach: Compassionate, personalized nursing care that addresses both physical and emotional patient needs. <br> Clinical & Diagnostic Skills: Strong proficiency in diagnostic screenings, IV therapy, and regenerative medicine techniques. <br> Functional & Preventive Nursing Expertise: Understanding of holistic and evidence-based nursing interventions. <br> Collaboration & Multidisciplinary Coordination: Ability to work within a healthcare team to provide integrated treatment plans. <br> Compliance & Ethics: Commitment to DHA regulations, infection control, and medical best practices. <br> Continuous Learning: Passion for staying updated on advancements in functional medicine, integrative therapies, and longevity science.<br><br>Skills: Bachelor’s Degree in Nursing (BSN) from a recognized institution.<br>DHA-licensed or DHA-eligible as a Registered Nurse in Dubai.<br>Minimum 5 years of nursing experience, with a strong background in preventive care, chronic disease management, and integrative medicine.<br>Additional certifications in functional medicine, regenerative medicine, IV therapy, or integrative nursing (e.g., IFM, A4M, IVNT, or similar) are preferred.<br>Expertise in diagnostic screenings, patient education, and holistic nursing interventions.<br>Strong knowledge of functional and regenerative therapies, including IV protocols and cellular therapies.<br>Background in Functional Medicine or working experience in Fertility Clinic is highly preferred<br>Excellent communication, interpersonal, and patient care skills.<br><br><br>Key Competencies:<br>Patient-Centered Approach: Compassionate, personalized nursing care that addresses both physical and emotional patient needs.<br>Clinical & Diagnostic Skills: Strong proficiency in diagnostic screenings, IV therapy, and regenerative medicine techniques.<br>Functional & Preventive Nursing Expertise: Understanding of holistic and evidence-based nursing interventions.<br>Collaboration & Multidisciplinary Coordination: Ability to work within a healthcare team to provide integrated treatment plans.<br>Compliance & Ethics: Commitment to DHA regulations, infection control, and medical best practices.<br>Continuous Learning: Passion for staying updated on advancements in functional medicine, integrative therapies, and longevity science.
UAE - Abu Dhabi
Job Description<br><br>Some careers shine brighter than others<br><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.<br><br>HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.<br><br>HSBC Global Trade Solutions is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade solutions for CIB clients. It has been repeatedly recognised by the industry’s most prominent publications and associations in numerous awards for its strength in combining innovation and service excellence with end-to-end client solutions.<br><br>We are currently seeking an ambitious UAE National to be part of HSBC within the “Center of Excellence Team” in Global Trade Solutions (GTS) who will be responsible for sales support and will support the delivery of sales content and balance sheet as well as cash flow analysis. The Centre of Excellence team will equip our Sales teams to insights and analytics to have intelligent client conversations and drive working capital solutioning needs.<br><br>In This Role, You Will<br><br>Support GTS Sales teams with deals for providing optimal working capital solutions to clients; prepare material required to support deal discussions Work extensively in an integrated team environment with IGP teams, GTS frontline and other key stakeholders globally Support global GTS teams across various industry groups including Institutional Client Group (ICG), TMT, Healthcare, Industrials, Energy, Materials & Power, Consumer, Services etc. and build industry expertise Responsible for conducting balance sheet and cash flow analysis in addition to some content preparation when required Identify opportunities in commercializing our data to improve client and colleague experience, increase revenue, improve risk management and reduce manual handling of data sourcing & handling Ensure strong compliance to bank policies and procedures and deliver against statutory, regulatory and legal obligations within agreed timelines Acquire in-depth understanding of client needs and the market, industry and business environment to propose customized working capital solutions for clients<br><br>To be successful in the role, you should meet the following requirements:<br><br>Strong verbal and written communication skills, with the ability to convey information clearly and effectively. Good analytical skills especially in understanding company financials, economic and industry trends Good command of spoken and written English. Self-motivated with initiatives to take on new and additional responsibilities Previous experience in customer service or a banking environment is preferred but not required. High level of accuracy and attention to detail in handling customer documentation at the branch counter and record-keeping. Ability to identify and resolve customer issues effectively A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)<br><br>You’ll achieve more at HSBC.<br><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br><br>Issued by The Hong Kong and Shanghai Banking Corporation Limited.<br><br>Job Details<br><br>Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.hsbc.com Job Function: Others Company Industry/<br><br>Sector: Financial Services<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
UAE - Abu Dhabi
Job Description<br><br>Cranleigh Abu Dhabi is delighted to invite applications for an exceptional AV & Production Technician to join our school from August 2026. This is an exciting opportunity for an enthusiastic, knowledgeable, and forward-thinking educator who can inspire and contribute fully to our vibrant co-curricular programme.<br><br>This is an exciting opportunity for a highly skilled and enthusiastic technical professional to support one of the UAE's leading school performing arts and events programmes. The successful candidate will play a key role in the delivery of concerts, productions, assemblies, sporting events, parent events and wider school activities, whilst maintaining and developing the School's audio-visual, sound and lighting infrastructure.<br><br>We are seeking an individual with experience in live sound, theatrical lighting, event production and audio-visual systems. The ideal candidate will be equally comfortable supporting the day-to-day technical needs of a busy school as they are managing the sound and lighting requirements of large-scale musical productions, performances and concerts.<br><br>The closing date for applications is 5th May 2026. Applications will be reviewed on a rolling basis and the School reserves the right to make an appointment earlier should an exceptional candidate be identified.<br><br>Responsibilities<br><br>Key Responsibilities<br><br>Technical Support & AV Operations<br><br>Manage, maintain and troubleshoot the School's AV equipment, including sound, lighting, projection and recording systems. Set up, operate and strike AV equipment for assemblies, productions, performances, concerts, examinations and School events. Provide technical support to staff, students and external providers during events and performances. Support classroom and meeting room technology where required. Maintain an inventory of AV equipment and recommend replacement or upgrade requirements.<br><br><br>Performing Arts & Productions<br><br>Take lead responsibility for the operation, programming and maintenance of theatrical lighting systems, sound systems and production technology used across the School. Design, programme and operate lighting and sound for major School productions, concerts, dance shows and musical theatre performances. Support the technical requirements of large-scale productions, including those involving live orchestras, multiple performance spaces and external performers. Work alongside the Director of Performing Arts, Music and Drama teams to develop technical production plans and ensure professional standards are maintained. Manage rehearsals, technical rehearsals and performance runs from a sound, lighting and stage management perspective. Maintain all theatre, auditorium and performing arts technical equipment, ensuring operational readiness throughout the academic year. Support recording, livestreaming and multimedia requirements for performances and School events.<br><br><br>Events & Community Engagement<br><br>Provide AV support for parent events, open days, graduations, conferences and community events. Support marketing and communications teams with audio, visual and recording requirements. Assist with livestreaming, recording and broadcasting of School events where required.<br><br><br>Health & Safety<br><br>Ensure all AV and production equipment is operated safely and in accordance with relevant health and safety regulations. Conduct routine equipment inspections and report any defects. Maintain safe working practices in performance spaces, theatres and event venues.<br><br><br>General<br><br>Support the wider Operations and Performing Arts teams as required. Participate in School events outside of normal working hours where operationally required. Create and maintain technical documentation, operating procedures and equipment guides to support continuity of service. Undertake any other duties commensurate with the role as reasonably requested by the School.<br><br><br>Qualifications<br><br>Minimum Educational Qualifications Required for the Role<br><br>Diploma, Degree or Professional Qualification in Audio Visual Technology, Sound Engineering, Technical Theatre, Event Production, Media Technology or a related field. Equivalent industry experience will also be considered.<br><br><br>Minimum Years Of Experience Required<br><br>3-5 years' experience in an Audio Visual, Technical Theatre, Production, Events or Performing Arts support role.<br><br><br>Nature Of Relevant Experience Required<br><br>Experience working with professional audio-visual, sound and lighting equipment. Experience supporting live events, concerts, theatrical productions and musical performances. Experience programming and operating stage lighting systems. Strong understanding of live sound mixing, microphones and audio systems. Experience supporting productions involving multiple performers, musicians and/or live orchestras. Experience troubleshooting and maintaining AV equipment. Experience working in a school, theatre, performing arts venue or live events environment is desirable. <br><br><br>Safeguarding Satatment<br><br>Cranleigh Abu Dhabi is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Appropriate safeguarding and background checks will be undertaken prior to appointment.<br><br>Please note: This job description is a fluid document and may evolve to reflect the needs of our growing school. Additional tasks reasonably deemed appropriate may be required. A full job description will be provided alongside a formal contract offer.
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Purpose: </b></p><p>To define and lead competence development agenda, securing right leadership and competence to achieve the business plan objectives (increase revenues, workforce planning, support performance, increase commercial outcomes) thus building a high level of competencies and capability that will drive the business forward. To support the organisation in identifying and developing Talent with close partnership with business leaders.</p><p><br></p><p><b>Key Role Specific Accountabilities: </b></p><p>CORE</p><ul><li>To provide strategic support in identifying, developing and positioning of Talent across back office and stores.</li><li>To develop and secure capabilities and leadership by maximising the AL Futtaim Learning Centre (AFLC) offerings and Inter-brand Training College programmes available globally and locally.</li><li>To support the business expansion and growth by leveraging upon the Al Futtaim’s Talent for Growth agenda through a solid and long-term succession plan.</li><li>To identify and implement suggested improvements to Talent and L&D processes through process mapping and review of the activity, in alignment with the Al Futtaim Talent Agenda.</li></ul><p> </p><p>ATTRACT </p><ul><li>To collaborate with the Al Futtaim Acquisition department in ensuring selection assessment aligns with the business competence and leadership requirements.</li><li>To develop and implement Leadership programmes to support development of potentials and leaders at all levels e.g. Grow with Us Programme.</li><li>To work with Al Futtaim Learning Centre in maximum utilisation of Competence and Leadership offerings e.g. Leaders for Growth, Six Sigma, Frontline Leadership.</li><li>To coordinate closely with HRBPs and business managers in ensuring Succession Plan is in place and individual development plan is created to support brand’s growth and expansion.</li><li>To work in partnership with Al Futtaim Emiratisation in ensuring continued learning and development for Emiratis.</li></ul><p> </p><p>ENGAGE </p><ul><li>To collaborate with the business to ensure that competent successors are identified in key roles as per the business structure.</li><li>To comply with Al Futtaim Talent Review guidelines in identifying talent on 9 box grid, as well as implementing action plan for successors in critical roles and high risk level.</li><li>To work closely with Store L&Ds and HRBP in ensuring that the Individual Development Plan (IDP) is accordingly implemented and followed through.</li><li>Business partnering with a variety of stakeholders at all levels to secure competence development / learning development agenda delivers to business objectives.</li><li>To provide support to Store L&Ds for efficient utilisation of the Regional Training Levy budget.</li><li>To support leaders to monitor, measure and report on training & development plans of their co-workers and support in recognising achievements made. </li><li>To collaborate with business partners (AFLC, HRIS) in optimising the use of learning tools and system (IGrow) not only for Learning but for Succession and Development as well.</li></ul><p> </p><p>DEVELOP </p><ul><li>To support the Al Futtaim Talent Review processes by ensuring that all Employee Profiles are updated, and Line Managers have completed Talent Profiles.</li><li>To support in the development and design of individual development plan for co-worker potentials and ensure alignment with company business plans and strategy.</li><li>To define way of working with agile and assignment driven succession planning for key competences.</li><li>To secure learning in the Business implemented and integrated to support learning on both individual level and organizational level.</li><li>To ensure maximum utilisation of AFLC learning offerings to develop capability and leadership skills.</li><li>To ensure delivery of Inter-brand foundation programmes locally to secure competence at all levels.</li><li>To build competence of department trainers in ensuring effective programme delivery, facilitation and learning approach are applied.</li></ul><p> </p><p>RETAIN</p><ul><li>To evaluate and adapt training & development programmes based on changes that occur in the work environment reflecting the corporate values and leadership competence.</li><li>To support in providing the right development framework to retain UAE Nationals within the workforce.</li><li>To undertake Business Needs Analysis on an annual basis to plan, develop and implement the learning and development strategies across the Region.</li><li>To contribute in the enhancement and development of process and systems for measuring learning in line with short and long term business goals.</li></ul><p> </p><p>ENABLER</p><ul><li>To guide the Store L&Ds in Training Budget Exercise and capture potential costs relating to the annual L&D and Talent Management.</li><li>To support the Al Futtaim Talent for specific projects on Talent Initiatives and Programme.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Person Specific: </b></p><p>Education:</p><p>Human Resource, Psychology or Business Management Degree. CIPD qualification desirable</p><p> </p><p>Minimum Experience and Knowledge: </p><p>5 years’ experience in a Training with 12 months experience in a Training Management role; 12 months experience as a Store L&D.</p><p> </p><p>Job-Specific/Technical Skills required to complete the tasks: </p><p>Expertise and experience in designing and implementing leadership capability review and development initiatives, competency frameworks, career development, talent management and succession processes. Budget planning, business acumen, communication design, data analysis, planning & coordination, project management, change management, stakeholder management, Talent and L&D operational audits</p></div>
Atlantis Dubai
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Senior, Aquarist - Atlantis the Royal</span></span></span> <br><span><span>(<span>20531</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About The Role</strong></p><br>
<ul>
<li>Maintains a safe, clean, hygienic, and tidy environment.</li>
<li>Conducts marine educational programs for guests creating enjoyable experiences by sharing in depth knowledge of marine life and our operations.</li>
<li>Makes daily observations of animals, actively contributes toward diagnosis, treatment, and corrective procedures.</li>
<li>Maintains animal records and departmental logbooks accurately.</li>
<li>Maintains aquarium exhibits and cultures in accordance with routine and preventative maintenance programs.</li>
<li>Must be available to perform all reasonable duties for any shift necessary to receive, care for and observe the animals, regardless of time, day, or location.</li>
<li>Maintains a sound knowledge of the Company’s facilities and related services, and adhere to SOP’s and department manuals.</li>
<li>Maintains the department standard of necessary physical condition as needed to perform all aspects of the job safely.</li>
<li>Develops a professional approach to the career and function as a colleague showing consideration, tolerance, cooperation, reliability, and the ability to accept constructive criticism.</li>
<li>Assists and can perform necropsy procedures as needed.</li>
<li>Assists in animal acquisitions, dispositions, and receives local and imported animal collections.</li>
<li>Carries out processes in introducing new species, habitats, theming, and systems following enrichment and welfare assessments and standards.</li>
<li>Proactively informs, promotes, and delivers Marine Animal Adventures as an extension of the Lost Chambers Aquarium experience to guests.</li>
<li>Performs necessary water quality tests and analysis, discerns results, reports any abnormal results, and contributes to the corrective action.</li>
<li>Carries out consistent successful cultures and supplements as a food source for invertebrates and larval fish.</li>
<li>Regularly assesses dietary needs of all animals in the collection, recommending nutritional adjustments accordingly, and maintains the records in accordance with enrichment and wellbeing standards of animals’ stock and size levels.</li>
<li>Participates in scientific advancement projects through data collection, documentation, and presentation to the team.</li>
<li>Maintains Inventory of supplies and equipment to par levels and involved in procurement process.</li>
<li>Composes reports, email communications and accurate logs for all aquarium operations related to area of responsibility including LSS, animals, educational programs.</li>
<li>Mentors Aquarists and shows leadership skills when carrying out major tasks or projects.</li>
</ul> <p><strong>About You</strong></p><br>
<ul>
<li>PADI Rescue Scuba Certification or equivalent.</li>
<li>Can communicate in a clear and professional manner, proficient in written and spoken English.</li>
<li>Bachelor’s Degree, preferably in Biology, Zoology, Marine Science, or related field.</li>
<li>Minimum of 4 years of experience in an Aquarist role.</li>
<li>Proficient computer skills with knowledge of Microsoft package and composing reports.</li>
<li>Experience in quarantining animals, applying treatment, and conducting animal transport.</li>
<li>Experience in working independently and in a team.</li>
<li>Experience in overseeing Saltwater and Fresh water Life Support Systems.</li>
<li>Experience in animal record keeping, recording, and uploading data to online systems (OERCA/ZIMS).</li>
<li>Experience in conducting behavioural, enrichment and welfare assessments.</li>
<li>Completion of the E-Quarist course certification for basic Aquarist knowledge.</li>
<li>Must be able to make informed decisions regarding assigned area of responsibility.</li>
<li>Has worked for a zoological organization that is accredited by a regional association.</li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Purpose: </b></p><p>To define and lead competence development agenda, securing right leadership and competence to achieve the business plan objectives (increase revenues, workforce planning, support performance, increase commercial outcomes) thus building a high level of competencies and capability that will drive the business forward. To support the organisation in identifying and developing Talent with close partnership with business leaders.</p><p><br></p><p><b>Key Role Specific Accountabilities: </b></p><p>CORE</p><ul><li>To provide strategic support in identifying, developing and positioning of Talent across back office and stores.</li><li>To develop and secure capabilities and leadership by maximising the AL Futtaim Learning Centre (AFLC) offerings and Inter-brand Training College programmes available globally and locally.</li><li>To support the business expansion and growth by leveraging upon the Al Futtaim’s Talent for Growth agenda through a solid and long-term succession plan.</li><li>To identify and implement suggested improvements to Talent and L&D processes through process mapping and review of the activity, in alignment with the Al Futtaim Talent Agenda.</li></ul><p> </p><p>ATTRACT </p><ul><li>To collaborate with the Al Futtaim Acquisition department in ensuring selection assessment aligns with the business competence and leadership requirements.</li><li>To develop and implement Leadership programmes to support development of potentials and leaders at all levels e.g. Grow with Us Programme.</li><li>To work with Al Futtaim Learning Centre in maximum utilisation of Competence and Leadership offerings e.g. Leaders for Growth, Six Sigma, Frontline Leadership.</li><li>To coordinate closely with HRBPs and business managers in ensuring Succession Plan is in place and individual development plan is created to support brand’s growth and expansion.</li><li>To work in partnership with Al Futtaim Emiratisation in ensuring continued learning and development for Emiratis.</li></ul><p> </p><p>ENGAGE </p><ul><li>To collaborate with the business to ensure that competent successors are identified in key roles as per the business structure.</li><li>To comply with Al Futtaim Talent Review guidelines in identifying talent on 9 box grid, as well as implementing action plan for successors in critical roles and high risk level.</li><li>To work closely with Store L&Ds and HRBP in ensuring that the Individual Development Plan (IDP) is accordingly implemented and followed through.</li><li>Business partnering with a variety of stakeholders at all levels to secure competence development / learning development agenda delivers to business objectives.</li><li>To provide support to Store L&Ds for efficient utilisation of the Regional Training Levy budget.</li><li>To support leaders to monitor, measure and report on training & development plans of their co-workers and support in recognising achievements made. </li><li>To collaborate with business partners (AFLC, HRIS) in optimising the use of learning tools and system (IGrow) not only for Learning but for Succession and Development as well.</li></ul><p> </p><p>DEVELOP </p><ul><li>To support the Al Futtaim Talent Review processes by ensuring that all Employee Profiles are updated, and Line Managers have completed Talent Profiles.</li><li>To support in the development and design of individual development plan for co-worker potentials and ensure alignment with company business plans and strategy.</li><li>To define way of working with agile and assignment driven succession planning for key competences.</li><li>To secure learning in the Business implemented and integrated to support learning on both individual level and organizational level.</li><li>To ensure maximum utilisation of AFLC learning offerings to develop capability and leadership skills.</li><li>To ensure delivery of Inter-brand foundation programmes locally to secure competence at all levels.</li><li>To build competence of department trainers in ensuring effective programme delivery, facilitation and learning approach are applied.</li></ul><p> </p><p>RETAIN</p><ul><li>To evaluate and adapt training & development programmes based on changes that occur in the work environment reflecting the corporate values and leadership competence.</li><li>To support in providing the right development framework to retain UAE Nationals within the workforce.</li><li>To undertake Business Needs Analysis on an annual basis to plan, develop and implement the learning and development strategies across the Region.</li><li>To contribute in the enhancement and development of process and systems for measuring learning in line with short and long term business goals.</li></ul><p> </p><p>ENABLER</p><ul><li>To guide the Store L&Ds in Training Budget Exercise and capture potential costs relating to the annual L&D and Talent Management.</li><li>To support the Al Futtaim Talent for specific projects on Talent Initiatives and Programme.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Person Specific: </b></p><p>Education:</p><p>Human Resource, Psychology or Business Management Degree. CIPD qualification desirable</p><p> </p><p>Minimum Experience and Knowledge: </p><p>5 years’ experience in a Training with 12 months experience in a Training Management role; 12 months experience as a Store L&D.</p><p> </p><p>Job-Specific/Technical Skills required to complete the tasks: </p><p>Expertise and experience in designing and implementing leadership capability review and development initiatives, competency frameworks, career development, talent management and succession processes. Budget planning, business acumen, communication design, data analysis, planning & coordination, project management, change management, stakeholder management, Talent and L&D operational audits</p><p> </p></div>
Kerzner International Management
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Guest Relations Supervisor</span></span></span> <br><span><span>(<span>20347</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Guest Relations Supervisor oversees the daily operations of the guest relations team, ensuring exceptional service delivery and memorable guest experiences that reflect the hotel’s unique brand standards. This role is responsible for supervising staff, managing VIP arrivals, addressing guest concerns, and maintaining smooth coordination with all front-of-house departments. It plays a key part in enhancing guest satisfaction, supporting team performance, and contributing to the hotel’s reputation for personalized and high-quality service. The position reports to the Guest Relations Manager and may be involved in special projects, service improvement initiatives, and brand-driven guest experience programs.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul>
<li><span>Adhere to all hotel rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the AGRM/ FOM. </span></li>
<li><span>Attend to duty timely and wearing the correct uniform, name badge and well groomed.</span></li>
<li><span>Conduct daily briefings and ensure attendance of all teams and information and communicate anticipated business demands to the respective team members. </span></li>
<li><span>Be fully trained in using the Hotel Opera Cloud system and can assist the guest relations desk when required to do so.</span></li>
<li><span>Maintains maximum presence in the main lobby to ensure all the guests arriving at the lobby are greeted & provided with a warm welcome experience.</span></li>
<li><span>Ensures a very high level of customer service is constantly maintained for Reception, Lobby area.</span></li>
<li><span>Seeks verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.</span></li>
<li><span>Coordinate guests’ special needs, requests and preferences with the departments concerned.</span></li>
<li><span>Monitor’s and drives the positive guest reviews on the social media, Trip Advisor & OTA partner’s websites.</span></li>
<li><span>Serves as a point of contact for long-stay Guests of 7 days or longer – ensuring they feel comfortable and can ask advice or information from Guest Relations</span></li>
<li><span>Manages records and resolves Guest or customer complaints promptly.</span></li>
<li><span>Demonstrates a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</span></li>
<li><span>Shows creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods to enhance the overall image and warmth of this area for the Guest</span></li>
<li><span>Maintains staffing levels to meet business demands.</span></li>
<li><span>Maintains accurate administrative records of all documents.</span></li>
<li><span>Arranges and co-ordinates daily departmental briefings and chairs the departmental monthly meetings.</span></li>
<li><span>Coordinates daily activities with hotel management team daily. </span></li>
<li><span>Holds monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Hotel Management graduate or Minimum High School Graduate</span></li>
<li><span>1.5 years in similar position in a five-star hotel.</span></li>
<li><span>Excellent telephone skills</span></li>
<li><span>Performs tasks accurately and efficiently</span></li>
<li><span>Demonstrates energy and enthusiasm at work</span></li>
<li><span>Courteous and helpful to colleagues and customers</span></li>
<li><span>Demonstrates dedication and commitment to their role.</span></li>
<li><span>Proactively assists customers</span></li>
<li><span>Takes responsibility for identifying and meeting guest needs </span></li>
<li><span>Takes ownership and follows through customer requests</span></li>
<li><span>Ability to attend emergencies in a level-headed manner </span></li>
<li><span>The ability to multitask </span></li>
<li><span>Professionalism</span></li>
<li><span>Attention to Detail & Quality</span></li>
<li><span>Problem Solving and Decision Making</span></li>
<li><span>Interpersonal Skills</span></li>
<li><span>Customer service oriented</span></li>
<li><span>Effective communication skills</span></li>
<li><span>Language Skills: Excellent spoken and written English, with proficiency in additional languages considered an advantage.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p>This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:<br>
1. Support end-to-end onboarding – Support the complete onboarding process, including the collection, verification, and filing of<br>
required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance.<br>
2. Conduct pre-boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide<br>
clarity on joining formalities, and address initial queries to ensure a smooth and confident start.<br>
3. Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR<br>
dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.<br>
4. Coordinate government-related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits,<br>
Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.<br>
5. Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs<br>
promptly, minimizing delays and enhancing employee experience.<br>
Offboarding<br>
6. Execute structured offboarding – Support the end-to-end exit process, including notice period compliance, collection of assets<br>
(laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional<br>
exit experience.<br>
7. Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including<br>
end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.<br>
8. Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as<br>
deactivation from company databases, reducing compliance risks and safeguarding company records.<br>
<br>
General Duties:<br>
9. Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy-based<br>
guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.<br>
10. Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper<br>
record-keeping and cost management.<br>
11. Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.)<br>
for all UAE employees, ensuring timely enrollment, renewals, and compliance.<br>
12. Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank<br>
account details, and other compensation-related inputs to prevent delays or errors.<br>
13. Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned<br>
with UAE Mainland regulations and internal policies.<br>
14. Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness.<br>
15. Streamline recurring tasks – Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.<br>
16. Support audits and inspections – Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.<br>
17. Drive automation and digitization – Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable.</p><br><br>What you need to be successful<br><p>1. Bachelor’s degree in Business, Human Resources, or related field.<br>
2. 3–5 years of experience in People Operations/HR roles within the UAE Mainland.<br>
3. Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.<br>
4. Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment.<br>
5. Proficiency in HR systems, MS Office, and Google Workspace<br> </p><br><br><p>Skills and attributes:<br>
1. High attention to detail and commitment to accuracy.<br>
2. Problem-solving mindset with a focus on process improvement.<br>
3. Ability to work under pressure while ensuring deadlines are met.<br>
4. Culturally aware and adaptable to a diverse workforce.</p><br><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br><br>
<br><br> </div>
Kerzner International Management
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Door Attendant</span></span></span> <br><span><span>(<span>20272</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>This The Door Attendant is responsible for ensuring that all guests are warmly greeted according to the Hotel standards and assist with luggage. This includes assisting guests with loading and unloading luggage, opening the car door, hotel door, escorting them to the reception desk and introducing them to the receptionist along with the guest’s name. The role requires anticipating guest needs, responding promptly to requests, and always maintaining a courteous and friendly demeanor. The individual required excellent customer service and creating a welcoming environment.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Greet guests, visitors and residents with a friendly and professional manner.</span></li>
<li><span>Open and close the Hotel doors upon arrival and departure.</span></li>
<li><span>Maintains a high level of knowledge about Meydan Hotel facilities and services as well as Dubai and other Meydan properties to be equipped to answer guest enquiries and questions.</span></li>
<li><span>Open and close the car/ taxi doors for the guests, visitors and residents upon arrival and departure.</span></li>
<li><span>Communicate with guests effectively, well responds in timely manner. </span></li>
<li><span>Works in a team, i.e. caring about other team members and different nationalities.</span></li>
<li><span>Assist the guests with directions and general information.</span></li>
<li><span>Welcomes guests and assist with baggage, packages, briefcases etc.</span></li>
<li><span>Establishes a good rapport with the guests.</span></li>
<li><span>Monitor the Hotel entrance area to ensure safety and security.</span></li>
<li><span>Assist the guest with luggage or packing if required.</span></li>
<li><span>Organize taxis or Hotel transportation if requested.</span></li>
<li><span>Coordinate with Concierge and reception when necessary.</span></li>
<li><span>Maintain cleanliness and organization of the main Hotel lobby.</span></li>
<li><span>Listen to the guests, strive to respond as quickly as possible to all requests made by guests.</span></li>
<li><span>Report suspicious activity or incidents to supervisor or Security.</span></li>
<li><span>Distributes newspaper to guest rooms and other areas as and whenever necessary</span></li>
<li><span>Handles guests’ requests/enquires in a professional and helpful manner.</span></li>
<li><span>Maintains updated and relevant information to handle guests enquiries.</span></li>
<li><span>Maintains all quality standards and procedures from guest’s pre-arrival to guest’s arrival, to guest’s in-house stay to guest’s departure.</span></li>
<li><span>Coordinates and ensures timely deliveries and collections of guests’ luggage.</span></li>
<li><span>Ensures proper records are maintained for all guests’ deliveries.</span></li>
<li><span>Handles guests’ requests/enquires in a professional and helpful manner.</span></li>
<li><span>Maintains updated and relevant information to handle guests enquires.</span></li>
<li><span>Maintains all quality standards and procedures from guest’s pre-arrival to guest’s arrival, to guest’s in-house stay to guest’s departure.</span></li>
<li><span>Maintains a high level of productivity and cost efficiency within the department.</span></li>
<li><span>Supports and reviews the current procedures and practices to ensure a high level of customer and owner satisfaction.</span></li>
<li><span>Reports any unusual situation, fire or safety hazards, and damaged items needing repair to his line manager</span></li>
<li><span>Constantly on your feet.</span></li>
<li><span>Complies with the hotel’s health, safety and hygiene policy and maintaining high grooming standards, </span></li>
<li><span>Reports for duty punctually always wearing the correct uniform and name badge.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Completed Secondary School education</span></li>
<li><span>2 years in similar position in a five-star hotel.</span></li>
<li><span>Basic computer knowledge.</span></li>
<li><span>Strong orientation towards customer service</span></li>
<li><span>Highly organized and proactive and able to meet deadlines in a fast-paced environment</span></li>
<li><span>Initiative and Commitment to Achieve</span></li>
<li><span>Effective Communication</span></li>
<li><span>Attention to detail</span></li>
<li><span>Problem solving and decision making</span></li>
<li><span>Customer focused</span></li>
<li><span>Teamwork</span></li>
<li><span>Interpersonal skills</span></li>
</ul>
<ul>
<li><span>Language Skills<strong>:</strong> Excellent spoken and written English, with proficiency in additional languages considered an advantage.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Kerzner International Management
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Bell Attendant</span></span></span> <br><span><span>(<span>20257</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>This The Bell Attendant is responsible for ensuring that all guest luggage, mail, deliveries, and faxes are handled with the utmost care, professionalism, and efficiency from the moment they arrive at the hotel until they are safely delivered to the guest’s room or intended destination. This includes assisting guests with loading and unloading luggage, escorting them to their rooms, and providing guidance on hotel facilities, amenities, and services. The role requires anticipating guest needs, responding promptly to requests, and always maintaining a courteous and friendly demeanor.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Assists guests with loading & unloading of luggage as well as delivering it to and collecting it from the guest’s room ensuring that no damage is being done to any piece of luggage.</span></li>
<li><span>Delivers any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner and always verify the guest’s name and room number.</span></li>
<li><span>Maintains a high level of knowledge about Meydan Hotel facilities and services as well as Dubai and other Meydan properties to be equipped to answer guest enquiries and questions.</span></li>
<li><span>Records all tasks in the applicable forms or Log books.</span></li>
<li><span>Communicates with guest effectively, well responds in timely manner. </span></li>
<li><span>Works in a team, i.e. caring about other team members and different nationalities.</span></li>
<li><span>Ensures the quality of the bell service department.</span></li>
<li><span>Welcomes guests and assist with baggage, packages, briefcases etc.</span></li>
<li><span>Establishes a good rapport with the guests.</span></li>
<li><span>Ensures the transfer of all baggage to guestrooms without delay.</span></li>
<li><span>Stores Guest baggage securely & following hotel policies when requested</span></li>
<li><span>Supervises the security of guests’ property during transfers and/or storage in the baggage area</span></li>
<li><span>Keeps the luggage room clean and in order at all times and ensure luggage rooms are kept locked when not in use.</span></li>
<li><span>Shows the guest around the bedroom, explaining the operation of any equipment. </span></li>
<li><span>Listens to the guests, strive to respond as quickly as possible to all requests made by guests.</span></li>
<li><span>Ensures the transmission of all messages, documents, packages, mails and faxes to all guests and other departments whenever necessary in accordance with established standard and procedures</span></li>
<li><span>Distributes newspaper to guest rooms and other areas as and whenever necessary</span></li>
<li><span>Assists guests with transportation requests & taxis</span></li>
<li><span>Ensures proper records are maintained for all guests’ deliveries.</span></li>
<li><span>Handles guests’ requests/enquires in a professional and helpful manner.</span></li>
<li><span>Maintains updated and relevant information to handle guests enquires.</span></li>
<li><span>Maintains all quality standards and procedures from guest’s pre-arrival to guest’s arrival, to guest’s in-house stay to guest’s departure.</span></li>
<li><span>Coordinates and ensures timely deliveries and collections of guests’ luggage.</span></li>
<li><span>Maintains a high level of productivity and cost efficiency within the department.</span></li>
<li><span>Supports and reviews the current procedures and practices to ensure a high level of customer and owner satisfaction.</span></li>
<li><span>Reports any unusual situation, fire or safety hazards, and damaged items needing repair to his line manager</span></li>
<li><span>Constantly on your feet.</span></li>
<li><span>Complies with the hotel’s health, safety and hygiene policy and maintaining high grooming standards, </span></li>
<li><span>Reports for duty punctually always wearing the correct uniform and name badge.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Completed Secondary School education</span></li>
<li><span>2 years in similar position in a five-star hotel.</span></li>
<li><span>Basic computer knowledge.</span></li>
<li><span>Strong orientation towards customer service</span></li>
<li><span>Highly organized and proactive and able to meet deadlines in a fast-paced environment</span></li>
<li><span>Initiative and Commitment to Achieve</span></li>
<li><span>Effective Communication</span></li>
<li><span>Attention to detail</span></li>
<li><span>Problem solving and decision making</span></li>
<li><span>Customer focused</span></li>
<li><span>Teamwork</span></li>
<li><span>Interpersonal skills</span></li>
</ul>
<ul>
<li><span>Language Skills<strong>:</strong> Excellent spoken and written English, with proficiency in additional languages considered an advantage.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Kerzner International Management
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Duty Manager</span></span></span> <br><span><span>(<span>20267</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Duty Manager oversees daily hotel operations, ensuring smooth functioning across all departments and delivering exceptional guest experiences. Acting as the senior point of contact in the absence of department heads, the Duty Manager handles guest inquiries, resolves complaints, monitors service standards, and ensures that hotel policies, procedures, and safety protocols are followed. This role combines leadership, operational oversight, and guest relations to maintain high standards of service and operational excellence.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Manage, supervise, and demonstrate all front office duties according to established standards.</span></li>
<li><span>Assist the Front Office Manager / Assistant Front Office Manager in efficiently running daily operations, ensuring courteous, professional, and flexible service at all times.</span></li>
<li><span>Assign tasks to subordinates using the multi-tasking principle and monitor their performance regularly.</span></li>
<li><span>Ensure adherence to operating expenses and control all departmental costs.</span></li>
<li><span>Oversee requisitioning, storage, and careful use of operating equipment and supplies.</span></li>
<li><span>Ensure proper handling of telephone calls, messages, and adherence to hotel etiquette.</span></li>
<li><span>Train and guide staff on call handling, guest services, and operational procedures.</span></li>
<li><span>Monitor guest check-in and check-out processes to ensure efficiency and accuracy.</span></li>
<li><span>Ensure timely submission of guest passport details through the CID system.</span></li>
<li><span>Verify that all special rates have appropriate authorization.</span></li>
<li><span>Assist with VIP and long-stay guests, ensuring personalized attention.</span></li>
<li><span>Make decisions regarding guest interactions with hotel employees and resolve complaints promptly.</span></li>
<li><span>Liaise with Reception and Housekeeping to prioritize arrival rooms and special requests.</span></li>
<li><span>Handle all guest compensation issues professionally.</span></li>
<li><span>Assist with direct individual and group check-ins/check-outs and ensure procedures are followed.</span></li>
<li><span>Ensure all guest room preferences are assigned before arrival based on hotel availability.</span></li>
<li><span>Support Guest Service Executives with daily shift audits and cash spot checks.</span></li>
<li><span>Ensure DTCM/VICAS checks are completed accurately and handed over properly to the next shift.</span></li>
<li><span>Ensure VIP guests are personally welcomed on arrival and seen off on departure.</span></li>
<li><span>Maintain FO team grooming and appearance standards in line with The Meydan Hotel guidelines.</span></li>
<li><span>Promote a warm, friendly approach among team members and encourage sharing of workloads, skills, and knowledge.</span></li>
<li><span>Maintain awareness of emergency procedures and act effectively in emergency situations.</span></li>
<li><span>Adhere to policies concerning fire, evacuation, accidents, bomb threats, and law & order incidents.</span></li>
<li><span>Inform higher management or General Manager of major issues and assist with guest compensation where necessary.</span></li>
<li><span>Mentor new or inexperienced employees and conduct regular performance reviews.</span></li>
<li><span>Lead by example, motivating staff to meet service standards and departmental goals.</span></li>
<li><span>Manage departmental operations within the allocated budget.</span></li>
<li><span>Ensure strict adherence to cashiering procedures and financial controls.</span></li>
<li><span>Support the implementation of the Hotel’s Code of Discipline.</span></li>
<li><span>Attend training sessions and participate in company-led employee activities.</span></li>
<li><span>Ensure all staff are aware of Lost & Found procedures.</span></li>
<li><span>Maintain proper care and maintenance of equipment in assigned areas.</span></li>
<li><span>Comply with hotel hygiene, grooming, and personal appearance standards.</span></li>
<li><span>Follow the hotel’s environmental policies and established guidelines.</span></li>
<li><span>Adhere to attendance and timekeeping procedures.</span></li>
<li><span>Perform other duties as delegated by management.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Demonstrates excellent professional presentation skills.</span></li>
<li><span>Exceptional guest service abilities with a strong customer-focused approach.</span></li>
<li><span>Advanced verbal and written communication skills.</span></li>
<li><span>Proficient in Microsoft Windows applications.</span></li>
<li><span>Knowledge of hotel property management systems such as Opera, and familiarity with sales systems such as Micros.</span></li>
<li><span>Strong interpersonal, analytical, and problem-solving skills.</span></li>
<li><span>Highly responsible, reliable, and self-motivated.</span></li>
<li><span>Able to perform effectively under pressure in a fast-paced environment.</span></li>
<li><span>Works cohesively and collaboratively within a team.</span></li>
<li><span>Maintains calmness, courtesy, and always focus on guest needs.</span></li>
<li><span>Strong attention to detail and commitment to service excellence.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>