Cyber Security Engineer Jobs - Dubai UAE

Role: IT Managers (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $70 - $130/hour<br>Role Overview:We are hiring for one of our clients, seeking a Computer & Information Systems Managers to work on a contract basis. This role involves overseeing the strategic planning, implementation, and management of information systems that align with business objectives. Responsibilities include directing IT projects, ensuring system security, and optimizing IT infrastructure performance.<br>Key Responsibilities:• Develop and implement IT policies and procedures to ensure compliance with organizational and regulatory standards.• Oversee the design, installation, and maintenance of hardware, software, and network systems.• Manage IT budgets, vendor relationships, and contract negotiations to optimize resource allocation.• Lead cross-functional teams to deploy technology solutions that enhance operational efficiency.• Analyze system performance metrics and recommend improvements to enhance reliability and scalability.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Information Systems, or related field required; MBA or relevant certification preferred.• Minimum of 7 years of experience in IT management, including system administration and project leadership.• Proficiency in IT infrastructure management, cybersecurity best practices, and cloud computing platforms.• Strong analytical skills to assess technical challenges and implement effective solutions.• Excellent communication skills to collaborate with stakeholders at all organizational levels.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the advancement of digital transformation initiatives. The position provides exposure to cutting-edge technologies and the chance to shape IT strategies for a high-impact organization.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Cloud Solutions Architect (Hybrid) Location: Remote Job Type: Contract Payout: $40 - $120/hour<br>Role Overview:We are hiring for one of our clients to design and implement cloud infrastructure solutions. The role requires expertise in cloud architecture and platform management to support business-critical systems.<br>Key Responsibilities:• Design, deploy, and optimize cloud infrastructure on public cloud platforms.• Develop and maintain cloud architecture blueprints and migration strategies.• Lead the evaluation and adoption of cloud-native technologies and services.• Collaborate with cross-functional teams to ensure alignment with business objectives.• Implement security, compliance, and governance frameworks for cloud environments.<br>Required Skills & Qualifications:• Cloud architecture design and implementation experience.• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud.• Experience with infrastructure as code (IaC) tools like Terraform or Cloud Formation.• Knowledge of containerization and orchestration (e.g., Kubernetes, Docker).• Familiarity with CI/CD pipelines and Dev Ops practices.• Strong understanding of networking, security, and compliance requirements.• Ability to analyze performance metrics and optimize cloud costs.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to scalable and secure cloud solutions. The engagement includes exposure to cutting-edge cloud technologies and industry best practices.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role Description The Chief Information Officer (CIO) at منصة توظيف بالسعودية _KSA is a part-time, remote role responsible for overseeing the organization’s overall information technology vision and strategy. The CIO will lead the development and implementation of IT roadmaps that support business objectives, optimize systems, and enhance digital services. Day-to-day responsibilities include guiding IT operations, setting technology standards, reviewing and improving business processes, and ensuring security, reliability, and scalability of systems. The role involves collaborating with executive leadership to align IT initiatives with organizational goals, evaluating new technologies and vendors, and managing budgets and risk. The CIO will also establish governance frameworks, monitor performance metrics, and promote continuous improvement across all technology functions.<br>Qualifications<br> Strong expertise in Information Technology, including enterprise systems, infrastructure, applications, and cybersecurity. Proven experience in IT Operations, with the ability to oversee service delivery, performance monitoring, and incident management. Demonstrated IT Management skills, including leadership of distributed teams, vendor management, and budgeting. Advanced capability in IT Strategy and Business Process optimization to align technology investments with organizational goals. Experience in remote leadership roles and the ability to communicate effectively across diverse teams and stakeholders. Track record in digital transformation, cloud solutions, and data-driven decision-making. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; a master’s degree or relevant certifications (e.g., ITIL, COBIT, PMP, CISSP) are an advantage. Strong analytical, problem-solving, and decision-making skills, with a focus on ethical and inclusive practices.

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.<br><br>About The Role:<br><br>Crowd Strike is seeking a Corporate Systems Engineer to be part of the team. You will be responsible for changing what the security market and customers believe is possible with our next-generation endpoint cyber security technology.<br><br>This role will be supporting the Corporate Team in deploying, configuring and demonstrating Crowd Strike’s security platform (Falcon) to prospective customers. This includes creating and delivering technical demonstrations of the products, learning new hacking attack techniques and testing them within the Crowd Strike platform, gathering customer technical requirements, creating evaluation test plans, working through Proof of Values (POV) with prospects and managing the evaluation process to a successful conclusion.<br><br>Crowd Strike is a fast paced, innovative, exciting company, with a fun and collaborative working environment. Success as a team comes from ensuring the customer gets the best experience with the right people at the right stage.<br><br>You will be working with a wide range of customers, partners and from both sales and pre-sales, so being able to articulate the functionality, value and benefits of our solutions is a critical success factor. Working closely with the Sales teams, providing the deep technical expertise which they require to deliver the right solution to their customers, prospects and partners is an integral part of this role.<br><br>To be successful in this role you are required to continuously upskill and learn both technically and commercially while continually staying current on the latest trends in the industry.<br><br>This is a hybrid position open to candidates in United Arab Emirates to cover East Africa. <br><br>What You’ll Do:<br><br>Own and develop the technical champion in the opportunities. Deliver technical product presentations & demonstrations. Articulate the Crowd Strike technical message where required. Ask open and challenging discovery questions that help uncover pain and drive requirements. Run Proof of Values (POV) with approved success criteria demonstrating the benefits and value of the platform. Collaborate with the Product Management team as a liaison for key accounts and their technical product requirements. Learn and test different cyber security attack techniques against the Crowd Strike Falcon platform. Provide informal training to the Corporate team on Crowd Strike technology and competitive messaging. Serve as our customers’ primary point of contact for feedback and resolution of issues that require assistance from the Support team.<br><br>What You’ll Need: <br><br>Proven track record in technical roles (support, consulting, or systems engineering) with demonstrated self-direction and organizational excellence Exceptional communication abilities, delivering clear and impactful presentations to both technical and business audiences Advanced problem-solving capabilities, with demonstrated success in analyzing and resolving complex technical challenges under pressure Strong technical acumen with ability to quickly evaluate complex architectures and identify security vulnerabilities and optimization opportunities Demonstrates intellectual curiosity and competitive drive, with passion for continuous learning and professional growth Bachelor's degree in Computer Science or equivalent practical experience Native fluency and business level English<br><br>Bonus Points: <br><br>Technical understanding of incident response, computer forensics, network administration and management and endpoint security including anti-virus solutions. Malware analysis experience and Cybersecurity expertise a plus. MEDDIC/Value Selling Aware<br><br>Benefits Of Working At Crowd Strike: <br><br>Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe <br><br>Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.<br><br>Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.<br><br>If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.<br><br>,<br><br>What You’ll Need: <br><br>Proven track record in technical roles (support, consulting, or systems engineering) with demonstrated self-direction and organizational excellence Exceptional communication abilities, delivering clear and impactful presentations to both technical and business audiences Advanced problem-solving capabilities, with demonstrated success in analyzing and resolving complex technical challenges under pressure Strong technical acumen with ability to quickly evaluate complex architectures and identify security vulnerabilities and optimization opportunities Demonstrates intellectual curiosity and competitive drive, with passion for continuous learning and professional growth Bachelor's degree in Computer Science or equivalent practical experience Native fluency and business level English Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.<br><br>Bonus Points: <br><br>Technical understanding of incident response, computer forensics, network administration and management and endpoint security including anti-virus solutions. Malware analysis experience and Cybersecurity expertise a plus. MEDDIC/Value Selling Aware

Our client Primealley is looking for a Technical Support Engineer to provide L1/L2 technical support, troubleshoot user and system issues, and ensure timely resolution of support requests. The ideal candidate should have strong troubleshooting skills, basic networking knowledge, and the ability to communicate clearly with users, internal teams, and vendors. Key Responsibilities Provide L1/L2 technical support for user, system, and network-related issues. Troubleshoot connectivity issues including LAN, WAN, Wi-Fi, VPN, and internet access. Assist users with access issues, IP configuration, device setup, and basic hardware/software problems. Monitor system and network performance and respond to alerts or reported issues. Log, track, and update support tickets, ensuring timely follow-up and closure. Escalate complex technical issues to senior technical teams when required. Support configuration and basic troubleshooting of routers, switches, firewalls, and access points. Coordinate with ISPs, vendors, and internal teams for issue resolution or service requests. Maintain basic technical documentation, troubleshooting steps, and support records. Ensure users receive clear updates and professional support throughout the resolution process. Required Skills & Knowledge Good understanding of TCP/IP, DHCP, DNS, NAT, VLANs, and basic routing concepts. Good hands-on knowledge of routers, switches, firewalls, and Wi-Fi access points. Familiarity with Cisco, Mikro Tik, Ubiquiti, HP, Huawei, Fortinet, Sophos, or similar technologies. Experience with ticketing systems and technical support processes. Basic knowledge of network monitoring tools such as PRTG, Zabbix, or Solar Winds is preferred. Good understanding of cybersecurity and IT best practices. Preferred Qualifications Bachelor’s degree in Computer Science, IT, Telecom, or a related field.1–3 years of relevant technical support, IT support, or network support experience. Certifications such as CCNA, MTCNA, JNCIA, or similar will be preferred. Proficiency in English. Fluency in Urdu/Hindi/Arabic is a plus. Soft Skills:Strong troubleshooting and analytical skills. Good communication skills for dealing with users and vendors. Ability to work independently and as part of a team. Good time management and task prioritization. Professional attitude and willingness to learn.

We are looking for a Network Security Specialist to support the implementation, administration, and operation of enterprise network security solutions. The role focuses on firewall management, VPN operations, security policy implementation, troubleshooting, and maintaining secure network environments. The successful candidate will work closely with network and security teams to ensure reliable and secure connectivity across enterprise infrastructure.<br>Key Responsibilities Configure, manage, and support enterprise firewall platforms including Fortinet, Palo Alto Networks, and Cisco ASA. Perform firewall policy updates, rule reviews, NAT configuration, and security policy optimisation. Configure and support SSL VPN and IPSec VPN solutions. Monitor network security events and support incident investigation and response activities. Troubleshoot firewall, VPN, connectivity, and security-related issues. Assist with firewall upgrades, migrations, patches, and configuration improvements. Maintain network security documentation, operational procedures, and configuration records. Support security audits, compliance activities, and change management processes.<br>Required Skills & Experience5–6 years of experience in network security operations. Hands-on experience managing firewall technologies such as Fortinet Forti Gate, Palo Alto Networks firewalls, or Cisco ASA. Strong understanding of firewall concepts, security policies, NAT, routing, SSL VPN, and IPSec VPN. Experience performing firewall configuration changes, troubleshooting, and security rule management. Exposure to security management platforms such as Forti Manager, Forti Analyzer, or Panorama. Understanding of IDS/IPS technologies and network security monitoring. Relevant certifications such as Fortinet certifications, PCNSA/PCNSE, CCNA, or CCNP.<br>Preferred Skills Experience with cloud firewall technologies and hybrid network environments. Familiarity with ITSM tools, incident management, and change management processes. Strong documentation, communication, and troubleshooting skills.

We are looking for a Network Security Specialist to support the implementation, administration, and operation of enterprise network security solutions. The role focuses on firewall management, VPN operations, security policy implementation, troubleshooting, and maintaining secure network environments. The successful candidate will work closely with network and security teams to ensure reliable and secure connectivity across enterprise infrastructure.<br>Key Responsibilities Configure, manage, and support enterprise firewall platforms including Fortinet, Palo Alto Networks, and Cisco ASA. Perform firewall policy updates, rule reviews, NAT configuration, and security policy optimisation. Configure and support SSL VPN and IPSec VPN solutions. Monitor network security events and support incident investigation and response activities. Troubleshoot firewall, VPN, connectivity, and security-related issues. Assist with firewall upgrades, migrations, patches, and configuration improvements. Maintain network security documentation, operational procedures, and configuration records. Support security audits, compliance activities, and change management processes.<br>Required Skills & Experience5–6 years of experience in network security operations. Hands-on experience managing firewall technologies such as Fortinet Forti Gate, Palo Alto Networks firewalls, or Cisco ASA. Strong understanding of firewall concepts, security policies, NAT, routing, SSL VPN, and IPSec VPN. Experience performing firewall configuration changes, troubleshooting, and security rule management. Exposure to security management platforms such as Forti Manager, Forti Analyzer, or Panorama. Understanding of IDS/IPS technologies and network security monitoring. Relevant certifications such as Fortinet certifications, PCNSA/PCNSE, CCNA, or CCNP.<br>Preferred Skills Experience with cloud firewall technologies and hybrid network environments. Familiarity with ITSM tools, incident management, and change management processes. Strong documentation, communication, and troubleshooting skills.

Job Title: Enterprise Architect, ITReports To: Senior Director – Information Technology Business Unit: ACCBCFunction: Information Technology Location: Dubai, UAE<br>Purpose of the Job The Enterprise Architect defines and governs the target-state architecture for ACCBC across applications, data, integration, cloud, security, and AI. The role translates business strategy into a secure, scalable, cost-effective technology landscape and establishes the standards, principles, patterns, and governance required to ensure technology investments deliver measurable business value across ACCBC’s multi-country operations.<br>The role has particular focus on the Microsoft Dynamics 365 (D365) programme, enterprise integration, Microsoft Fabric, AI enablement, architecture governance, and solution assurance.<br>Key Responsibilities Enterprise Architecture Strategy & Governance Define and continuously evolve the enterprise target-state architecture and multi-year technology roadmap. Translate business priorities into architecture roadmaps, transition states, and technology investment recommendations. Establish and chair the Architecture Review Board / Design Authority, including architecture decision records and clear decision rights. Define architecture principles, standards, reference architectures, and reusable design patterns. Maintain the application portfolio and technology catalogue, driving legacy rationalization and reduction of technical debt. Advise on build-vs-buy decisions, platform selection, and total cost of ownership.<br>Application & ERP Architecture – Microsoft Dynamics 365Own end-to-end solution architecture for the D365 programme across Finance, Supply Chain, Manufacturing, and Sales. Govern D365 extension strategy, promoting fit-to-standard and minimizing unnecessary customization. Define environment strategy, ALM, release management, and deployment approaches for D365 and connected applications. Architect the transition and coexistence between legacy ERP platforms and D365 throughout the rollout. Define localization, statutory, tax, and multi-currency architecture patterns across countries. Ensure D365 architecture supports performance, scalability, security, supportability, and licensing efficiency. Provide architectural oversight for CRM, HR, Procurement, Tax, Audit, and commercial applications.<br>Enterprise Integration Architecture Define the enterprise integration strategy covering APIs, event-driven architecture, messaging, ETL/ELT, and B2B/EDI. Govern integration platforms including Azure Integration Services, API Management, Logic Apps, Service Bus, Event Grid, Power Platform, or equivalent i Paa S technologies. Establish standards for data models, interfaces, error handling, monitoring, reconciliation, security, and observability. Maintain the enterprise interface catalogue and promote reusable integration patterns over point-to-point solutions. Govern integration performance, resilience, scalability, and operating cost.<br>Data & Analytics Architecture – Microsoft Fabric Define the enterprise data architecture and analytics roadmap using Microsoft Fabric, covering One Lake, lakehouse, warehouse, data pipelines, real-time intelligence, and Power BI. Establish data layering, ownership, certified datasets, and master data governance to support a single source of truth. Define data governance, lineage, cataloguing, classification, retention, and quality frameworks. Ensure the data platform supports IBP, forecasting, scenario modelling, predictive analytics, and AI use cases.<br>AI Architecture & Innovation Evaluate Gen AI, Copilot, agentic AI, and machine-learning capabilities for enterprise adoption. Define AI reference architecture covering model selection, retrieval and grounding, agent orchestration, prompt/context management, evaluation, and observability. Identify and architect high-value AI use cases across Finance, Supply Chain, Procurement, and Commercial functions. Establish responsible-AI governance covering privacy, access control, human oversight, auditability, bias, hallucination controls, and cost management. Support AI adoption through reference implementations, architecture guidance, training, and change management. Measure business impact and re-architect or retire use cases that do not deliver value.<br>Cloud, Infrastructure & Security Define primarily Azure-based cloud architecture, including landing zones, networking, identity, resilience, and cost management. Set standards for availability, scalability, performance, disaster recovery, and business continuity. Govern hybrid and edge requirements across manufacturing, warehousing, and distribution environments. Embed security-by-design and privacy-by-design across solutions, integrations, and data. Define identity and access architecture, including role design, segregation of duties, privileged access, and conditional access. Partner with Cybersecurity, Internal Audit, Risk, and Legal to ensure regulatory, privacy, and audit requirements are met.<br>Delivery Assurance & Vendor Governance Provide architectural assurance across the project portfolio and approve solution designs before build. Support business cases with architecture options, effort estimates, and TCO analysis. Define technical evaluation criteria for RFPs and assess vendor and system-integrator proposals. Ensure technology partners comply with ACCBC architecture standards and quality expectations. Ensure supportability and operational requirements are incorporated from the outset.<br>Stakeholder Engagement & Capability Building Act as a trusted technology advisor to business and functional leaders, translating business needs into practical technology solutions. Mentor architects, developers, and functional consultants and raise architectural and AI capability across IT. Maintain clear, current, and usable architecture documentation. Collaborate across IT and business functions to drive effective implementation.<br>Key Performance Indicators Coverage and currency of enterprise architecture and roadmap. Architectural conformance and solution quality. D365 fit-to-standard and level of customization. Reuse of integrations, APIs, and reference patterns. Data quality, lineage, and reporting reliability. AI use cases deployed and measurable business impact. Reduction in technical debt and legacy application footprint. Technology cost and licence optimization. Stakeholder satisfaction with architecture support.<br>Qualifications Bachelor’s degree in IT, Computer Science, Engineering, or related field. Master’s degree or MBA preferred. Certifications such as TOGAF, D365 Solution Architect, Azure Solutions Architect, Microsoft Fabric, Azure AI, CISSP/CISM/ISO 27001, PMP, PRINCE2, or SAFe are highly desirable.<br>Experience Minimum 12 years of progressive IT experience, including at least 5 years in enterprise or solution architecture within large, complex organizations. Proven ownership of at least one major ERP implementation (D365, SAP, Oracle), with strong D365 experience preferred. Strong experience in enterprise integration, API-led and/or event-driven architecture. Experience with modern data platforms such as Microsoft Fabric, One Lake, Synapse, Databricks, or equivalent, including lakehouse and Power BI architecture. Proven experience architecting AI/Gen AI solutions that reached production and delivered measurable business value. Strong Azure cloud architecture experience covering landing zones, identity, security, resilience, and cost management. Experience working across multi-country, multi-currency environments, preferably in manufacturing, FMCG, or distribution. Experience establishing architecture governance, standards, design authorities, and architecture decision records. Strong vendor and system-integrator governance experience. Experience working with senior executives, Finance, Supply Chain, Commercial, HR, Audit, and Risk stakeholders.<br>Key Skills & Attributes Strong balance of strategic thinking and execution. Business and finance-oriented technology mindset. Ability to influence without direct authority. Strong decision-making and problem-solving skills. Excellent stakeholder management and communication skills. Strong documentation, modelling, and design discipline. High ownership, resilience, and pragmatism.<br>Reporting / Leadership Typically an individual contributor role with no direct line reports. Provides dotted-line technical leadership to Solution, Integration, and Data Architects. Provides architectural guidance to D365 consultants, integration and data engineering teams, and system integrators.

We’re Hiring | Senior Network & Network Security Pre-Sales Solution Architect<br>CCIE – Mandatory [CCIE Routing & Switching/ CCIE Security /CCIE Enterprise Infrastructure/CCIE Data Center ]<br>Our client is looking for a senior Network & Network Security Pre-Sales Solution Architect who can architect, position and win complex enterprise networking and cybersecurity solutions. You’ll work directly with enterprise & government customers, partnering with sales teams from technical discovery through solution design, POCs, RFPs and deal closure.<br>What we’re looking for:10–12+ years in Enterprise Networking & Network Security Strong Pre-Sales / Solution Architecture experience Active CCIE certification – mandatory Enterprise Routing & Switching, SD-WAN, SDN, Wireless & Data Centre Networking Cisco ACI, Catalyst Center, BGP/OSPF, MPLS, VXLAN EVPNNGFW, SASE, ZTNA, NAC, VPN, segmentation & network security Strong experience with Cisco plus exposure to Fortinet, Palo Alto, Check Point, Aruba, Juniper, F5 or Zscaler Hands-on with HLD/LLD, BOM, SOW, RFP/RFI/RFQ, sizing and licensing Experience leading POCs, technical workshops and competitive solution presentations Strong track record supporting large, complex enterprise opportunities SI / MSP / VAR background preferred UAE/GCC enterprise or government customer exposure is a strong advantage<br>This is a customer-facing, commercially driven architecture role — not a pure implementation/network operations position. If you’re a CCIE-certified architect who can translate complex technology into winning enterprise solutions, we’d like to hear from you.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Cisco Security Management — Manage and maintain Cisco security technologies and network protection controls.</p></li><li><p>Firewall Deployments — Implement and support multiple firewalls, policies, and security features.</p></li><li><p>Security Monitoring — Assist with incident monitoring, threat analysis, and vulnerability handling.</p></li><li><p>GRC Support — Contribute to risk assessments, policy updates, and compliance documentation.</p></li><li><p>ISO Auditing — Perform internal ISO 27001 audits and support external audit readiness.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Cisco security certification (CCNA Security, CCNP Security, or equivalent).</p></li><li><p>Experience implementing Next Gen firewalls and WAF's.</p></li><li><p>Basic understanding of GRC frameworks.</p></li><li><p>ISO 27001 internal auditor or similar experience.</p></li><li><p>Strong communication and documentation skills.</p></li></ul><p></p></section>

<p>Job Summary</p><p>The Security Guard is responsible for ensuring the safety, security, and integrity of the Head Office along with Warehouse & Logistics by proactively protecting employees, clients, visitors, assets, inventory, and premises while ensuring all security procedures are followed in line with UAE regulations and the brand’s high standards of service and presentation. The role involves monitoring access, conducting regular patrols, responding promptly to security incidents, and maintaining a secure, professional, and welcoming environment that reflects the brand's premium standards.</p><p>Key Responsibilities</p><ul><li><p>Maintain a visible and professional security presence to safeguard employees, visitors, company assets, and office premises.</p></li><li><p>Verify and control access for employees, visitors, contractors, deliveries, and service personnel in accordance with approved access procedures.</p></li><li><p>Protect high-value merchandise, company assets, confidential areas, and equipment; remain vigilant against shoplifting, internal theft, damage, or unauthorized removal of assets.</p></li><li><p>Conduct security checks of designated areas during opening and closing procedures, including doors, access points, restricted areas, and critical facilities.</p></li><li><p>Monitor CCTV systems, alarm panels, and other security equipment to identify and respond to suspicious activities.</p></li><li><p>Investigate and document security incidents, accidents, and unusual occurrences, preparing accurate incident reports.</p></li><li><p>Conduct regular internal and external patrols to identify safety hazards, unauthorized activity, or breaches of security procedures.</p></li><li><p>Monitor incoming and outgoing deliveries, material movement, and asset transfers to ensure appropriate authorization and documentation.</p></li><li><p>Control authorized trailer entry, guide drivers to the designated docking bay, ensure safe docking and loading/unloading, and facilitate secure exit from the premises.</p></li><li><p>Maintain confidentiality regarding customer information, employee matters, security procedures, CCTV footage, and other sensitive business information.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Job specifications</p><ul><li><p>High School / Secondary School qualification preferred.</p></li><li><p>At least 5-7 years of prior experience of working in the UAE is preferred</p></li><li><p>Valid SIRA Security Guard certification / license is required.</p></li><li><p>Physically fit, able to stand and patrol for extended periods and work shifts, including weekends and public holidays.</p></li><li><p>Willingness to work rotational shifts, late hours, and after-hours shipment/delivery operations.</p></li></ul>

We are looking for an experienced Network Security Lead to design, implement, and govern enterprise network security solutions across hybrid environments. The role requires strong technical expertise in firewall architecture, VPN technologies, network segmentation, and security operations. The successful candidate will lead network security initiatives, ensure secure network connectivity, and provide technical guidance for enterprise security platforms.<br>Key Responsibilities Lead network security architecture, design, implementation, and operational governance activities. Manage and maintain enterprise firewall platforms including Fortinet, Palo Alto Networks, and Cisco ASA. Design and support secure VPN solutions including SSL VPN and IPSec VPN environments. Define and enforce firewall security standards, policies, and rule management processes. Perform firewall rule reviews, optimisation, segmentation improvements, and security configuration assessments. Support security incident investigation, troubleshooting, root cause analysis, and remediation activities. Manage firewall upgrades, migrations, lifecycle activities, and vendor coordination. Provide technical leadership and guidance to network and security operations teams. Ensure network security controls align with security policies, compliance requirements, and industry best practices.<br>Required Skills & Experience10–12 years of experience in enterprise network security. Strong hands-on experience with firewall technologies including Fortinet Forti Gate, Forti Manager, Forti Analyzer, Palo Alto Networks PAN-OS, Panorama, and Cisco ASA. Strong understanding of firewall policies, NAT, routing, VPN technologies, and network segmentation. Experience designing and managing SSL VPN and IPSec VPN solutions. Experience with high availability (HA), clustering, and disaster recovery configurations. Strong knowledge of IDS/IPS, URL filtering, malware protection, and network security monitoring. Experience handling complex security incidents and technical escalations. Relevant vendor certifications such as Fortinet certifications, PCNSA/PCNSE, or CCIE Security.<br>Preferred Skills Experience with cloud network security solutions across Azure, AWS, or GCP. Knowledge of automation tools such as Python or Ansible. Familiarity with security frameworks including ISO 27001, NIST, SOC 2, and PCI-DSS. Strong leadership, communication, and stakeholder management skills.

Infrastructure & Cloud Engineer Dubai, UAEBuild the platforms that power world-class engineering<br>At Black & White Engineering, we're investing heavily in the future of our cloud, infrastructure, data, and AI capabilities. We're looking for an Infrastructure & Cloud Engineer who wants more than just operational support work. This is an opportunity to take ownership of a modern Microsoft Azure environment, contribute to the development of advanced data and AI platforms, and support the high-performance computing environments that enable some of the world's most complex engineering projects.<br>You'll work across cloud infrastructure, identity, automation, security, data platforms, AI workloads, and HPC environments, helping shape scalable and resilient platforms that support teams across Europe, the Middle East, Asia, and Australia.<br>This role offers exposure to Azure cloud technologies, Databricks, AI infrastructure, Infrastructure as Code, automation, Zero Trust security principles, and enterprise-scale platform engineering. If you're looking to expand your technical breadth while working in a highly collaborative environment, this could be an excellent next step in your career.<br>What you'll be doing Cloud & Infrastructure Managing and optimising Microsoft Azure environments including compute, storage, networking, and platform services Supporting Azure Landing Zones and cloud platform foundations Maintaining secure, scalable, and cost-efficient cloud infrastructure Managing patching, lifecycle activities, operating system hardening, and platform governance Driving environment consistency through Infrastructure as Code and automation Identity & Security Managing Microsoft Entra ID, Conditional Access, MFA, RBAC, and Privileged Identity Management Supporting Zero Trust initiatives in collaboration with Cyber Security teams Maintaining secure access controls and governance standards Data, AI & Modern Platforms Supporting Databricks, Azure Data Lake, and modern data platform infrastructure Assisting with AI and machine learning environments including Azure Open AI services and GPU-based workloads Managing platform monitoring, performance, security, and cost optimisation Supporting storage lifecycle management and governance frameworks HPC & Engineering Systems Operating Linux-based High Performance Computing environments Supporting engineering applications, licensing platforms, and compute resources Managing storage and performance requirements for engineering workloads Contributing to future HPC growth and capacity planning Automation & Operational Excellence Automating infrastructure operations using Terraform, Python, Power Shell, and Bash Supporting CI/CD pipelines and Dev Ops practices Maintaining operational documentation, runbooks, and disaster recovery procedures Driving continuous improvement across infrastructure and cloud services<br>What's in it for you? Ownership of critical cloud and infrastructure platforms across a global engineering business Exposure to Azure, Databricks, AI infrastructure, automation, and modern platform engineering Opportunity to work on emerging technologies including Azure Open AI and AI/ML environments Hands-on involvement in cloud transformation and platform modernisation initiatives Collaboration with Infrastructure, Network, Security, Business Solutions, and Engineering teams A chance to influence platform standards, automation strategies, and future technology roadmaps International exposure supporting teams across multiple regions A supportive environment focused on professional development and technical growth<br>What we're looking for We're interested in professionals who bring experience across several of the following areas:Microsoft Azure infrastructure and services Microsoft Entra ID and identity management Intune and endpoint management Infrastructure as Code using Terraform Linux administration (RHEL and/or Ubuntu) Scripting and automation using Python, Power Shell, or Bash Backup, disaster recovery, and business continuity Cloud cost optimisation and capacity planning CI/CD and Dev Ops practices<br>Experience with Databricks, Azure Data Lake, Microsoft Fabric, Azure Open AI, container platforms, HPC environments, or hybrid cloud architectures would be advantageous. About Black & White Engineering<br>Black & White Engineering is a leading multi-disciplinary engineering consultancy specialising in the design and delivery of mission-critical and highly technical facilities across the globe. With offices spanning Europe, the Middle East, Asia, and Australia, we partner with some of the world's most recognised organisations to deliver innovative and sustainable engineering solutions. Our culture is built around Accountability, Integrity, Simplicity, Support, and Quality. We believe in empowering our people, encouraging innovation, and creating an environment where talented professionals can develop their careers while making a meaningful impact. Interested?<br>If you're passionate about cloud infrastructure, automation, modern platforms, and emerging technologies, we'd love to hear from you.<br>Apply now and help shape the future of infrastructure and cloud engineering at Black & White Engineering.

Role: IT Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $60 - $75/hour<br>Role Overview:We are hiring for one of our clients, seeking an IT Manager to oversee and optimize their global IT infrastructure. The role involves managing a team of IT professionals to ensure seamless operations and system reliability across multiple regions. This position requires a strategic approach to technology management while supporting business continuity and digital transformation initiatives.<br>Key Responsibilities:• Lead the planning, implementation, and maintenance of IT systems, networks, and infrastructure.• Manage a team of IT staff, including hiring, training, and performance evaluations.• Develop and enforce IT policies, security protocols, and compliance standards.• Oversee budget planning, procurement, and vendor relationships for IT resources.• Ensure 24/7 system availability with minimal downtime and rapid incident resolution.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or related field.• 7+ years of IT management experience, including team leadership and project oversight.• Proficiency in enterprise IT infrastructure, including servers, storage, and networking.• Experience with ITIL frameworks, cybersecurity best practices, and compliance regulations.• Strong problem-solving skills and the ability to manage cross-functional technical teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the modernization of core IT systems. Candidates will collaborate with stakeholders to align technology strategies with business objectives while ensuring robust operational performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<br><p><strong>Job Summary</strong> The Maintenance Engineer will be responsible for the daily operation and maintenance of SenseTime Image Service systems across multiple theme parks and attractions in the UAE. The role includes preventive maintenance, troubleshooting, incident response, hardware replacement, and supporting the installation and commissioning of new projects. The engineer will work closely with the project delivery team, software engineers, and customer representatives to ensure stable system operation and achieve the agreed service level (SLA). </p><p><strong>Key Responsibilities</strong></p><br><p><strong><u>Daily Operation & Maintenance</u></strong></p><ul><li><p>Perform daily inspection of all deployed Image Service systems.</p></li><li><p>Carry out preventive maintenance according to the maintenance schedule.</p></li><li><p>Monitor the health status of cameras, servers, printers, POS terminals and other field devices.</p></li><li><p>Ensure all systems operate within the required SLA.</p></li></ul><br><p><strong><u>Incident Response</u></strong></p><ul><li><p>Respond to hardware and software incidents in a timely manner.</p></li><li><p>Diagnose and resolve issues related to cameras, industrial PCs, printers, networking and peripheral devices.</p></li><li><p>Perform equipment replacement and on-site troubleshooting.</p></li><li><p>Escalate issues to the development or engineering team when required.</p></li></ul><br><p><strong><u>Installation & Deployment Support</u></strong></p><ul><li><p>Support hardware installation and system deployment for new projects.</p></li><li><p>Install and configure cameras, industrial computers, printers and related equipment.</p></li><li><p>Assist with system commissioning, testing and acceptance.</p></li><li><p>Verify power, network and infrastructure readiness before deployment.</p></li></ul><br><p><strong><u>Preventive Maintenance</u></strong></p><ul><li><p>Perform scheduled preventive maintenance on all deployed equipment.</p></li><li><p>Clean and inspect cameras, enclosures and peripheral devices.</p></li><li><p>Verify system software and hardware status.</p></li><li><p>Maintain maintenance records and inspection reports.</p></li></ul><br><p><strong><u>Spare Parts & Documentation</u></strong></p><ul><li><p>Manage spare parts inventory.</p></li><li><p>Record maintenance activities and incident reports.</p></li><li><p>Update SOPs and technical documentation when required.</p></li><li><p>Maintain accurate maintenance logs.</p></li></ul><br><p><strong><u>Customer Support</u></strong></p><ul><li><p>Coordinate with customer operation teams during maintenance activities.</p></li><li><p>Provide on-site technical support when required.</p></li><li><p>Communicate maintenance progress and issue status to project stakeholders.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong><u>Qualifications</u></strong></p><p>Bachelor's Degree or Diploma in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology or related disciplines.</p><br><p><strong><u>Experience</u></strong></p><ul><li><p>Minimum 3 years of experience in field maintenance, technical support or system maintenance.</p></li><li><p>Experience in Theme Park, CCTV, Camera Systems, IT Field Support, Industrial Equipment, Smart Devices or Security Systems is preferred.</p></li></ul><br><p><strong><u>Technical Skills</u></strong></p><ul><li><p>Windows operating system</p></li><li><p>Basic Linux (preferred)</p></li><li><p>TCP/IP networking and IP configuration</p></li><li><p>Hardware troubleshooting</p></li><li><p>Camera systems</p></li><li><p>Industrial PCs</p></li><li><p>Printers and POS terminals</p></li><li><p>Basic electrical and cabling work</p></li><li><p>Preventive maintenance</p></li><li><p>Fault diagnosis and troubleshooting</p></li></ul><br><p><strong><u>Soft Skills</u></strong></p><ul><li><p>Strong problem-solving skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Customer-oriented mindset.</p></li><li><p>Ability to work independently.</p></li><li><p>Ability to work under pressure during critical incidents.</p></li><li><p>Willingness to travel between customer sites when required.</p></li></ul><br><p><strong><u>Preferred Qualifications</u></strong></p><ul><li><p>UAE Driving License.</p></li><li><p>Experience working in theme parks, attractions or entertainment venues.</p></li><li><p>Experience supporting AI camera systems, imaging systems or smart devices.</p></li><li><p>Experience with CCTV systems (Hikvision, Dahua or similar).</p></li><li><p>Basic understanding of networking equipment such as switches and routers.</p></li></ul><br><p><strong><u>Working Conditions</u></strong></p><ul><li><p>On-site support across Yas Island and Dubai attractions.</p></li><li><p>Weekend, public holiday or emergency support may be required based on operational needs.</p></li><li><p>Participation in new project installation, commissioning and system upgrades when required.</p></li></ul><br><p><strong><u>Key Performance Indicators (KPIs)</u></strong></p><ul><li><p>SLA compliance</p></li><li><p>Incident response time</p></li><li><p>System uptime</p></li><li><p>Preventive maintenance completion rate</p></li><li><p>First-time issue resolution rate</p></li><li><p>Customer satisfaction</p></li><li><p>Maintenance documentation quality</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Desktop and End-User Support</strong></p><ul><li><p>Provide onsite and remote technical support to end users.</p></li><li><p>Install, configure, and troubleshoot desktops and laptops.</p></li><li><p>Diagnose hardware, operating system, and application-related issues.</p></li><li><p>Perform basic hardware troubleshooting for laptops, desktops, monitors, docking stations, keyboards, and peripherals.</p></li><li><p>Install and configure approved business applications.</p></li><li><p>Support user profile and workstation configuration.</p></li><li><p>Perform basic system health checks and preventive maintenance.</p></li><li><p>Support Windows updates, drivers, and endpoint configuration.</p></li><li><p>Maintain accurate records of IT incidents and support activities.</p></li></ul><p><strong>Windows 11 Support</strong></p><ul><li><p>Install, configure, and troubleshoot Windows 11 Professional.</p></li><li><p>Resolve Windows startup, login, profile, performance, and application issues.</p></li><li><p>Configure local and organizational user profiles.</p></li><li><p>Perform Windows Update troubleshooting.</p></li><li><p>Troubleshoot device drivers and peripheral connectivity.</p></li><li><p>Support basic BitLocker-related user issues and escalate recovery or policy issues when required.</p></li><li><p>Perform basic operating system repair and recovery activities.</p></li><li><p>Rebuild and reconfigure user devices based on approved procedures.</p></li></ul><p><strong>Microsoft 365 and Outlook Support</strong></p><ul><li><p>Install and configure Microsoft 365 desktop applications.</p></li><li><p>Configure and troubleshoot Outlook user profiles.</p></li><li><p>Support email account configuration and synchronization issues.</p></li><li><p>Troubleshoot Outlook connectivity, search, indexing, and profile-related problems.</p></li><li><p>Configure shared mailboxes and calendars based on approved access permissions.</p></li><li><p>Support Microsoft Teams user configuration and basic troubleshooting.</p></li><li><p>Assist users with OneDrive synchronization issues.</p></li><li><p>Troubleshoot Microsoft 365 application activation and sign-in issues.</p></li><li><p>Escalate tenant-level, licensing, security, and administrative issues to the relevant support team.</p></li></ul><p><strong>Basic Network Troubleshooting</strong></p><ul><li><p>Perform first-level troubleshooting of wired and wireless network connectivity.</p></li><li><p>Diagnose basic LAN, Wi-Fi, DNS, DHCP, and IP connectivity issues.</p></li><li><p>Perform connectivity testing using standard troubleshooting tools and commands.</p></li><li><p>Check network cables, patch connections, switch ports, and endpoint connectivity.</p></li><li><p>Assist with basic Wi-Fi connectivity and authentication issues.</p></li><li><p>Identify whether an issue is related to the endpoint, local network, internet connection, or upstream service.</p></li><li><p>Coordinate with network engineers and internet service providers for advanced network issues.</p></li><li><p>Provide basic support for network printers and IP-connected office devices.</p></li></ul><p><strong>Printer and Peripheral Support</strong></p><ul><li><p>Install and configure network and local printers.</p></li><li><p>Troubleshoot basic printing, scanning, driver, and connectivity issues.</p></li><li><p>Coordinate with the printer service provider for hardware or managed print issues.</p></li><li><p>Support meeting room peripherals and basic audio/video connectivity where required.</p></li></ul><p><strong>User Account and Access Support</strong></p><ul><li><p>Provide first-level support for user login and password-related issues.</p></li><li><p>Assist with Microsoft 365 user sign-in and multi-factor authentication issues.</p></li><li><p>Support device onboarding and offboarding activities.</p></li><li><p>Configure user workstations for new employees.</p></li><li><p>Ensure devices are prepared according to approved IT standards.</p></li><li><p>Escalate account creation, licensing, and privileged access requests to authorized administrators.</p></li></ul><p><strong>IT Asset and Documentation Support</strong></p><ul><li><p>Maintain basic IT asset inventory for desktops, laptops, monitors, and peripherals.</p></li><li><p>Record device allocation and user assignment information.</p></li><li><p>Maintain documentation of common IT issues and resolutions.</p></li><li><p>Update network and IT asset information when changes are identified.</p></li><li><p>Assist with periodic IT inventory and equipment verification.</p></li><li><p>Ensure IT equipment is properly labelled and tracked.</p></li></ul><p><strong>Incident and Service Support</strong></p><ul><li><p>Respond to user IT support requests within agreed service timelines.</p></li><li><p>Troubleshoot and resolve Level 1 and basic Level 2 technical issues.</p></li><li><p>Document incidents, troubleshooting activities, and resolutions.</p></li><li><p>Escalate complex infrastructure, network, security, and cloud issues to the relevant technical team.</p></li><li><p>Follow up on escalated incidents until service restoration.</p></li><li><p>Provide regular updates to users regarding incident status.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong knowledge of Windows 11 desktop support.</p></li><li><p>Good understanding of Microsoft 365 desktop applications.</p></li><li><p>Hands-on experience with Outlook configuration and troubleshooting.</p></li><li><p>Microsoft Teams and OneDrive support knowledge.</p></li><li><p>Good Understanding of TCP/IP, IP addressing, DNS, DHCP, LAN, and Wi-Fi concepts.</p></li><li><p>Ability to perform basic network connectivity troubleshooting.</p></li><li><p>Experience supporting desktops, laptops, printers, Network and office peripherals.</p></li><li><p>Familiarity with remote support tools.</p></li><li><p>Good Understanding of endpoint security and antivirus solutions.</p></li><li><p>Good understanding of IT service management and incident handling.</p></li></ul><p></p></section>

<p>The Resident Engineer will be responsible for overseeing the progress of construction projects, ensuring that they are completed on time, within budget, and to the satisfaction of all stakeholders. This role will require extensive on-site presence and coordination with various stakeholders during the entire construction process. This role will be assigned in Dubai.</p><p><strong>Desired Candidate Profile</strong></p><br><p>The successful candidate will have bachelor's degree in civil engineering with 12 Years of experience in Pressure and Sewerage Network projects.</p><ul><li><p>Candidate must have PMP certifications and proficient in PRIMAVERA and MS OFFICE.</p></li><li><p>Candidate must have previous experience in dealing with Construction manager, CS site team, Client, Contractor and Suppliers.</p></li><li><p>Candidates with previous experience on Dubai Municipality water infrastructure projects will be preferred.</p></li></ul>

<p>A security services company in the UAE is adding a Security Coordinator to its operations team. The position will assist in organizing security personnel, monitoring site requirements, maintaining operational records, and coordinating communication between guards, supervisors, clients, and management.</p> <p>Key Responsibilities<br /> Coordinate daily deployment of security personnel across assigned locations.<br /> Prepare duty schedules, shift arrangements, and staff assignments.<br /> Maintain updated records of guard attendance, leave, and duty changes.<br /> Communicate site instructions and operational updates to security teams.<br /> Follow up with supervisors regarding staffing and site coverage.<br /> Coordinate replacement personnel in case of absence or unexpected shortages.<br /> Maintain incident reports, duty logs, inspection records, and related documentation.<br /> Receive operational concerns from guards and escalate them to the appropriate supervisor.<br /> Assist with arranging site inspections and routine security checks.<br /> Liaise with clients regarding basic scheduling and security-service requirements.<br /> Monitor compliance with company procedures and assigned site instructions.<br /> Help coordinate uniforms, access cards, communication equipment, and other security supplies.<br /> Prepare routine operational summaries for management.<br /> Support the security team during urgent situations and special assignments.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Security Management, Business Administration, or a related field is preferred.<br /> Previous experience in security coordination, administration, operations, or workforce scheduling is an advantage.<br /> Knowledge of security staff deployment and shift management.<br /> Strong ability to organize schedules, records, and multiple assignments.<br /> Good written and verbal English communication.<br /> Comfortable using MS Office, email, and basic reporting tools.<br /> Ability to coordinate effectively with guards, supervisors, clients, and management.<br /> Calm and organized approach when handling operational issues.<br /> High level of responsibility and attention to confidential information.<br /> Willingness to work flexible hours when operational needs require.<br /> UAE security industry experience is an added advantage.</p> <p>Interested candidates can submit their updated CV via email: salamalaikalocal@gmail.com</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering).</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li><li><p>Follow professional email and phone etiquette during escalations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p>Basic server admin (Windows), networking, and clustering knowledge.</p></li><li><p>Familiarity with application monitoring and error code interpretation.</p></li><li><p>Working knowledge of Active Directory and Exchange.</p></li><li><p>Strong English communication (written and verbal).</p></li><li><p>Good documentation, stress handling, and decision-making skills.</p></li><li><p>Perform Linux server health</p></li><li><p>Troubleshoot Linux-related alerts, service failures, and performance degradation.</p></li><li><p>Execute basic Linux administration tasks using shell commands.</p></li><li><p>Monitor and validate cluster/failover status where applicable.</p></li><li><p>Support patch validation and server operational checks.</p></li></ul><br><p><strong>Preferred Certifications:</strong></p><ul><li><p>CompTIA Server+, Network+</p></li><li><p>Microsoft MCSA / MCSE</p></li><li><p>ITIL Foundation</p></li></ul><br></li></ul><p></p></section>

WHO WE ARE:<br>AVI-SPL is a digital enablement solutions provider transforming how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe success starts with a strong team and that an inclusive and diverse workplace moves us all forward.<br>WHAT YOU’LL DO:<br>As an On-Site IT & AV Support Technician, you will provide hands-on 1st and 2nd line IT support within a modern corporate workplace, with a strong focus on Microsoft Intune, endpoint management, device deployment, Microsoft 365 and end-user support. A key part of the role will be supporting the full device lifecycle, including Windows device enrolment, Intune registration, Company Portal configuration, application deployment, compliance troubleshooting, device builds and user onboarding. Alongside your core IT responsibilities, you will provide support for professional AV and collaboration technologies across meeting rooms, boardrooms and shared spaces, including Microsoft Teams Rooms, Crestron, Biamp, Cisco and Poly systems. The position is highly user-facing and requires someone with previous experience supporting users within a professional corporate environment. Experience within a law firm or legal services environment is highly desirable.<br>KEY RESPONSIBILITIESIT Support – 1st & 2nd Line Provide hands-on 1st and 2nd line IT support to users within a professional corporate environment. Troubleshoot Windows 10/11 laptops, desktops, peripherals, mobile devices and meeting room PCs. Diagnose and resolve hardware, software, network connectivity and user-profile issues. Support new starters, leavers, device replacements and equipment refresh activities. Prepare and configure laptops and other endpoint devices for users. Support Active Directory and Entra ID-related user and device issues within agreed permissions. Troubleshoot authentication, password, MFA and access-related issues. Manage incidents and service requests through the client's service desk platform, ensuring accurate documentation and timely resolution. Provide desk-side, remote and walk-up support while maintaining a high level of customer service.<br>Microsoft Intune / Endpoint Management A strong practical understanding of Microsoft Intune and endpoint management is essential for this role.<br>Responsibilities include:<br>Enrol and re-enrol Windows devices into Microsoft Intune / Endpoint Manager. Configure and troubleshoot devices during initial deployment and user onboarding. Register devices and verify successful communication with Intune. Configure and troubleshoot Microsoft Company Portal. Support users with Company Portal registration and device setup. Deploy and install approved applications through Company Portal. Troubleshoot applications that fail to download, install or update through Company Portal. Check application deployment status and identify failed or pending installations. Initiate device sync and policy refreshes and verify successful policy application. Troubleshoot device compliance issues and identify why endpoints are reporting as non-compliant. Verify configuration profiles, security policies and application deployment status. Support device rebuilds, resets, re-enrolments and replacement-device migrations. Troubleshoot Conditional Access issues relating to device compliance and user access. Escalate advanced Intune policy, configuration or backend issues to the appropriate client IT team or managed service provider. Microsoft 365 & User Support Provide support across the Microsoft 365 environment, including:Microsoft Outlook Microsoft Teams One Drive Share Point Microsoft Office applications Exchange-related user issues Microsoft Entra ID / authentication<br>Support user onboarding and offboarding in accordance with client processes, including account access, device setup, Microsoft 365 configuration and application availability. AV & Meeting Room Technology<br>Provide day-to-day support for professional AV and collaboration systems across meeting rooms, boardrooms and shared spaces.<br>Technologies include:Microsoft Teams Rooms (MTR) Crestron DM-NVX AV-over-IPCrestron 4-Series control processors and touch panels Biamp Tesira DSP platforms Cisco Room Kit Pro Poly Studio X70 / X52Poly TC10 touch controllers Sennheiser Team Connect Ceiling microphones Shure Microflex Wireless and ULX-DDante audio networking PTZ cameras, displays, amplifiers, speakers and associated meeting-room peripherals<br>Responsibilities include supporting users with meeting setup, content sharing and conferencing; troubleshooting audio, video, camera, microphone and control-system issues; performing routine system health checks; and providing hands-on assistance during important meetings and events. The technician will diagnose issues at first line and escalate complex AV programming, DSP or infrastructure faults where required.<br>CLIENT INTERACTION & CORPORATE ENVIRONMENT<br>Deliver a professional, responsive and discreet support service appropriate for a corporate workplace. Previous experience supporting users within a corporate or professional services environment is essential. Experience within a law firm or legal services organisation is highly desirable. Confident supporting senior stakeholders, executives and other high-profile users. Maintain professionalism and composure when resolving urgent issues during meetings or business-critical activities. Work closely with client IT, facilities and workplace teams. Communicate clearly with users throughout incidents and service requests. Follow established incident, escalation, security and change-management procedures.<br>DOCUMENTATION & REPORTING<br>Maintain accurate records of IT and AV incidents, service requests, actions and resolutions. Document device deployments, rebuilds and endpoint-related activities. Update knowledge-base articles and user support documentation. Identify recurring issues and recommend opportunities to improve the user experience. Maintain accurate asset and device information where required.<br>WHAT WE’RE LOOKING FOR<br>Candidates should demonstrate practical experience with:Microsoft Intune / Endpoint Manager Windows device enrolment and deployment Microsoft Company Portal Application deployment through Company Portal Device compliance and configuration profiles Windows 10/11 endpoint troubleshooting Microsoft 365Microsoft Teams Outlook One Drive and Share Point Active Directory / Entra IDMFA and authentication troubleshooting Laptop builds, rebuilds and device migrations Hardware and peripheral troubleshooting Service desk / ticketing platforms Basic TCP/IP, DNS, DHCP, LAN and Wi-Fi troubleshooting<br>Candidates should also have experience supporting or troubleshooting workplace AV technologies, ideally including Microsoft Teams Rooms, Crestron, Biamp, Cisco, Poly and Dante.<br>EXPERIENCE3–5 years' experience in IT support, desktop support, service desk or blended IT/AV workplace technology roles. Strong hands-on 1st and 2nd line IT support experience. Practical experience supporting Microsoft Intune-managed Windows endpoints. Demonstrable experience with device enrolment, Company Portal configuration and application deployment. Experience supporting Microsoft 365 environments. Experience providing desk-side support in a corporate or professional services environment is essential. Previous law firm/legal-sector IT support experience is highly desirable. Experience supporting meeting rooms, Microsoft Teams Rooms and corporate AV systems. Comfortable supporting senior and executive-level users. Able to work effectively under pressure during business-critical incidents, meetings and events.<br>QUALIFICATIONS & MANDATORY REQUIREMENTS<br>Diploma or degree in IT, Information Technology, Computer Science, AV Technology, Electronics or a related field preferred. Microsoft qualifications relating to Microsoft 365, Intune or Endpoint Management are advantageous. Manufacturer/platform training in Crestron, Biamp, Dante, Cisco or Poly is advantageous. Valid UAE Driver's Licence – Required.<br>PERSONAL ATTRIBUTES<br>Strong troubleshooting and problem-solving ability. Professional and confident in a corporate environment. Excellent communication and customer-service skills. Calm and solutions-oriented when dealing with urgent issues. Comfortable interacting directly with senior stakeholders. Able to work independently while collaborating effectively with wider IT, AV and facilities teams. Strong attention to detail and ability to follow established IT processes and security requirements.<br>WHY YOU’LL LIKE WORKING HERE<br>Medical benefits, including dental. Paid holidays, sick leave and personal days. Ongoing access to technical training and manufacturer certifications. Inclusive and dynamic company culture.