Database Developer Jobs

<p><strong>Job Purpose:</strong></p><p>The key purpose of the role is to have an expert to lead, prioritize, and develop the overall CVM domain architecture landscape towards the desired business vision, capabilities and outcomes.</p><p>The person taking on the role is expected to bring thought leadership to design end-to-end solutions that comprehensively cover CVM business processes and CVM data analytics to give a seamless solution and customer experience.</p><p>The role entails working closely with the business teams such as customer Active Base Management, Digital, Consumer and Enterprise to ensure the necessary systems are architected to help the business drive revenue targets and protect churn.</p><p><br></p><p><strong>Technical Skills:</strong></p><p>• Data structure design and Data pipeline integration: supporting millions/billions of daily transactions. Experience in stream event message technologies with exposure to messaging frameworks like Kafka or RabbitMQ for ingestion into CVM stack</p><p>• Good understanding of big data and Data Analytics. Experience with real-time data streaming and event monitoring</p><p>• Understanding of structured/unstructured data modelling for CVM stack</p><p>• PL/SQL and scripting knowledge</p><p>• Experienced in managing industry leading Digital Marketing platforms that executes all-bound real-time campaigns for acquisitions, up-sell &amp; cross-sell</p><p>• Well versed in Customer segmentation &amp; behavior related data insights that are sourced from internal &amp; external platforms</p><p>• Experienced with industry leading Loyalty platforms that support various loyalty schemes e.g. point based, reward based, others</p><p>• Prior experience in designing CVM solutions that leverage partner programs</p><p>• Hands-on Experienced in products such as Commviva Mobilytics, SAS, Sitecore, eMagine, Infonova, Comarch, Related, Aimia</p><p>• Must be able to create loyalty schemes and partner offer creations for telco and non-telco including gamification, AR</p><p><br></p><p><strong>Soft Skills:</strong></p><p>• Be your own customer – Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first</p><p>• Creative thinking – Continuous improvement is a shared responsibility. Action is an independent one</p><p>• Possess a high EQ – To know your strengths and lean in to them and use them to your full advantage whilst being self-aware of your weaknesses and vices</p><p>• Opportunity recognition – Be adept to recognise and seize profitable business opportunities. Should be able to take calculated risks to pursue valuable opportunities that lead to achieving business goals</p><p>• Enduring Relationships – Work collaboratively to help us improve how we deliver what our stakeholders need, in a mindset characterized by co-creation and co-innovation</p><p><br></p><p><strong>Qualifications:</strong></p><p>• Bachelor’s degree in a technical field (i.e. Computing)</p><p>• Technical certifications especially in vendor products is highly advantageous (Strong integration, networking and security fundamentals)</p><p>• 10 to 15 years’ total work experience, with knowledge and experience in ICT, Telecom, and/or Tech. professional services - B2B sector(s) preferred</p><p>• CVM solutions - 2+ years’ experience in CVM solution architecture and preferably hands-on deployments</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting &amp; Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales &amp; Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation &amp; Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports &amp; dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management &amp; Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting &amp; Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience&nbsp;</strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI&nbsp;</span></li><li><span>CRM reporting&nbsp;</span></li><li><span>Commercial analytics&nbsp;</span></li><li><span>Advanced Excel&nbsp;</span></li><li><span>Data visualisation&nbsp;</span></li><li><span>Business reporting&nbsp;</span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics&nbsp;</span></li><li><span>Logistics industry experience&nbsp;</span></li><li><span>Forecasting exposure&nbsp;</span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills &amp; Competencies&nbsp;</strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end-to-end employee lifecycle, including recruitment coordination, onboarding, probation, confirmations, promotions, transfers, resignations, and offboarding.</p></li><li><p>Prepare and issue employment contracts, offer letters, salary revision letters, warning letters, termination letters, experience certificates, and other HR documentation.</p></li><li><p>Maintain accurate and confidential employee records, personnel files, and HR databases.</p></li><li><p>Coordinate monthly payroll inputs, including attendance, leave, overtime, deductions, and final settlements in ERP.</p></li><li><p>Ensure payroll data is accurate and submitted within deadlines.</p></li><li><p>Monitor employee attendance, leave balances, and absenteeism.</p></li><li><p>Ensure compliance with UAE Labour Law, company policies, MOHRE regulations, and WPS requirements.</p></li><li><p>Coordinate visa processing, labour contracts, Emirates ID renewals, and related documentation with the PRO.</p></li><li><p>Handle employee relations, HR queries, disciplinary processes, grievance handling, and policy implementation.</p></li><li><p>Support performance management, employee engagement initiatives, and training coordination.</p></li><li><p>Prepare HR reports, dashboards, and workforce analytics for management.</p></li><li><p>Office Management &amp; Administration</p></li><li><p>Monitoring HR assistants and their day-to-day work tasks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive Salary Package Based on Experience and Qualification</p><p>In UAE Experience we offered a Starting Salary AED 6,000 per month, based on their performance after joining, the salary may be revised up to AED. 7000/-</p><br><p>In INDIA Experience we offered a Starting Salary AED 5,000 per month.</p><br><ul><li><p>All shortlisted candidates must provide their educational certificates and experience certificates as proof of their qualifications and HR Manager-level experience.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary:</strong> Desert Man Transporting and Contracting is seeking a detail-oriented and reliable Timekeeper to join our HR Department. The Timekeeper will be responsible for accurately tracking employee attendance, working hours, overtime, and leave records. This role is essential to ensuring payroll accuracy and compliance with company policies and labor regulations.<br></p><ul><li><p>Monitor and record employee attendance accurately, ensuring compliance with company policies and labor laws.</p></li><li><p>Prepare and maintain detailed reports on timekeeping data, identifying trends and discrepancies for management review.</p></li><li><p>Assist in the preparation of payroll data by providing timely and accurate attendance records to the payroll department.</p></li><li><p>Coordinate with department heads to resolve attendance-related inquiries and provide necessary support for time tracking systems.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, showcasing a foundation in organizational practices.</p></li><li><p>A minimum of 1 year experience in timekeeping or payroll processing roles, emphasizing practical knowledge in handling attendance systems.</p></li><li><p>Certifications in payroll or human resources (such as CPP or PHR) are advantageous, demonstrating commitment to professional development.</p></li><li><p>Experience with timekeeping software and payroll systems (e.g., ADP, Kronos) is essential for efficient data management and reporting.</p></li></ul><br><p><strong>Preferred Skills:</strong></p><ul><li><p>Experience in construction, transport, or contracting industries</p></li><li><p>Familiarity with labor laws and workforce management systems<br></p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Competitive salary package</p></li><li><p>Opportunities for career growth</p></li><li><p>Supportive work environment<br></p></li></ul><p><strong>How to Apply:</strong><br>Interested candidates are encouraged to submit their CV here or to HR Whatsapp +971 56 502 1797.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Exposure: This project is more inclined to Civil EPC with a focus on marine infrastructures like Jetty, Quaywall construction, shore base development Review of all technical documents, data sheets, Material Requisitions, lead a team of QC Inspectors and coordinate all inspections at vendor / subcontractor and site. Compile Final Project Dossiers (RFI, Inspection &amp; Testing Reports). Strong experience in preparation, review and inspection of civil engineering deliverables. Experience in preparing, review of concrete specification, mix design and ITPs. Strong supervisory, coordination and reporting skills Experienced in all Civil related works (O&amp;G) Well versed in the preparation, review and approval of ITP, procedures , method statements , MAR .Conversant with international construction codes , standards, , ADNOC specifications . Conversant with material selection – various fill material , inspection , lab testing and certification of concrete , re-bar, pre-cast elements , in-situ casting , foundations , sleepers , trenches. Familiar with civil construction methods for Pipeline , buildings , foundation . Shall be hands on in the repair methods for RCC . Shall be adept in interface management with implementation contractor QC , client QC , vendor QC for periodic inspections , coordinate with survey team for survey reports – review and verify survey data. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor’s degree in civil engineering from a recognized/ reputed University. Minimum 15+ yrs. as QC Engineer (previous experience with ADNOC projects will be advantage). </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Petroleum Engineer <p>JOB TITLE : </p><br> <p> PETROLEUM ENGINEER </p><br> <p> Work Location </p><br> <p> Abu Dhabi (with frequent offshore visits as per job requirements)</p><br> <p> Leave Cycle</p><br> <p> 150/30 – on Single status</p><br> <p> 335/30 – on Family status (applicable after completion of Probation period)</p><br> <p> Air Ticket</p><br> <p> Round trip - Economy class provided</p><br> <p> Medical</p><br> <p> Health Insurance provided</p><br> <p> Accommodation</p><br> <p> Single-status accommodation will be provided during the period of single status.</p><br> <p> Contract Type </p><br> <p> Contract Hire</p><br> <p> Working Hours</p><br> <p> Abu Dhabi – 07:00 to 15:00 (5 days a week)</p><br> <p> Offshore - 06:30 to 18:30 (1-hour lunch break), 7 days a week</p><br> <p> Salary Range</p><br> <p> AED 12,000 – 14,000 per month</p><br> <p> Probation Period</p><br> <p> 6 Months</p><br> <p> Status</p><br> <p> Family status benefits will become applicable upon successful completion of the probationary period.</p><br> <p> Qualification (minimum)</p><br> <p> Bachelor in Petroleum Engineering or equivalent.</p><br> <p> Excellent command of English with strong verbal and written communication skills.</p><br> <p> Experience (minimum)</p><br> <p> Extensive experience (5+ years) in petroleum engineering within the oil &amp; gas industry.</p><br> <p> Hands‑on experience in wireline operations.</p><br> <p> Specialisation in ESP (Electrical Submersible Pump) completion design and operations.</p><br> <p> Job Description</p><br> <p> * Plan and supervise rig‑based well operations, including ESP design, installation, commissioning, and acid stimulation activities.</p><br> <p> * Lead completion optimisation activities, with a strong focus on ESP performance improvement and reliability enhancement.</p><br> <p> * Plan and supervise rig‑less operations, including wireline and slickline interventions, and interpret acquired data for well intervention decisions.</p><br> <p> * Analyse production performance and behaviour, manage production data, and propose technical solutions to optimise well and field production.</p><br> <p> * Interpret pressure and well test data to evaluate reservoir and well performance and support production optimisation initiatives.</p><br> <p> * Prepare and manage annual budgets, monitor expenditure, and ensure effective cost control for production and intervention activities.</p><br> <p> * Ensure full compliance with HSE, quality, and environmental standards during all well operations and production activities.</p><br> <p> Additional requirements</p><br> <p> * In‑depth knowledge and hands‑on experience in ESP completion design and operations.</p><br> <p> * Strong understanding of drilling, completion, wireline, and general oilfield operations.</p><br> <p> * Proven experience in planning, supervising, coordinating, and evaluating slickline operations.</p><br> <p> * Strong project management capability with effective problem‑solving and decision‑making skills.</p><br> <p> * Good team leadership, analytical and communication skills, with familiarity in production data management and interpretation tools and proficiency in MS Office.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Accurately input and update data across various databases, ensuring minimal errors and high data integrity.</li><li>Review and verify source documents for completeness and accuracy before data entry, reducing the need for corrections.</li><li>Utilize advanced software tools to streamline data input processes, enhancing efficiency and productivity.</li><li>Organize and maintain physical and electronic records for easy retrieval and compliance with company policies.</li><li>Collaborate with team members and other departments to resolve discrepancies and clarify data entry requirements.</li><li>Generate reports from databases to provide insights into data trends and assist in decision-making processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certification in data management or related fields is a plus.</li><li>Familiarity with data entry software and Microsoft Office Suite, particularly Excel for data manipulation.</li><li>Strong attention to detail and accuracy, with a demonstrated ability to spot errors in data.</li><li>Effective communication skills, both written and verbal, for clear interaction with team members.</li><li>Ability to work independently and manage time efficiently to meet deadlines and productivity targets.</li></ul><p></p></section>

<p><strong><u>KEY ACCOUNTABILITIES:</u></strong></p><p><br></p><ul><li>Providing expert opinion &amp; support in developing short term and long term marketing strategies for the division in alignment with the corporate strategy.</li><li>As subject matter expert, advising &amp; developing the corporate sales budget for the division.</li><li>Conduct studies, economic analysis for forecast on demand, prices of products in different regions as applicable and suggest the best pricing option as part of the annual pricing for the product.</li><li>Analyse the various option for spot sale of the products and advise the best option for revenue maximisation.</li><li>On continuous basis gather business intelligence on the sales, marketing strategies related to all products and evaluate the effectiveness, performance of the current strategies, programs and suggest any changes to the manager for revenue maximisation.</li><li>Conduct studies to analyse the customer preferences over a period of time to determine the potential sales of the product and the demand of the customers</li><li>Gather data on consumer, competitor patterns and submit the trends, patterns to the manager for the necessary decision making.</li><li>Utilise the latest research and data gathering methods to get the complex statistical data and then analyse and synthesize into simple graphs and charts for better understanding and decision making on LNG development plans .</li></ul><p><br></p><p><strong style=\

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly hands-on Product Owner – Conversational AI (Builder) to personally build, launch, and continuously improve Al-Futtaim Automotive’s AI-driven customer experience.</p><p>This is a builder-first role, not a traditional product or operations position. You will actively design, prototype, and ship conversational and voice AI solutions across chat, voice, and digital channels, working directly with LLMs and AI tools.</p><p>You will play a critical role in creating a seamless, intelligent, and consistent customer experience across Automotive brands, using real interaction data to iterate quickly and drive measurable business outcomes.</p><br><p><strong>What you will do</strong></p><ul><li><p>Personally build, prototype, and ship conversational and voice AI experiences using LLMs and AI tools</p></li><li><p>Work hands-on across the full build loop: prototype → test with live interactions → measure → iterate</p></li><li><p>Design and optimize customer journeys, call flows, escalation logic, human handover, and multi-agent orchestration</p></li><li><p>Use real customer interaction data to improve resolution, conversion, CX quality, and service consistency</p></li><li><p>Drive end-to-end product delivery and launch, collaborating across CX, Digital, Technology, Data, Operations, and external partners</p></li><li><p>Define and manage key product metrics including resolution rate, conversion, CX outcomes, and cost-per-resolution (including token/inference cost)</p></li><li><p>Scale reusable conversational patterns across Automotive brands, ensuring consistency across touchpoints</p></li><li><p>Establish lightweight governance and operating routines to support continuous iteration and improvement without slowing delivery</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Must-Have</strong></p><ul><li><p>Proven experience personally building and shipping conversational AI, voice AI, or AI-enabled products</p></li><li><p>Strong product ownership with the ability to go hands-on from concept to prototype, launch, and optimization</p></li><li><p>Practical experience working with LLMs, APIs, agent-based architecture, and AI development tools (e.g. Cursor, Windsurf, Claude Code)</p></li><li><p>Ability to design end-to-end conversational journeys, flows, and escalation strategies</p></li><li><p>Strong analytical mindset with experience improving product, CX, conversion, and unit economics metrics</p></li><li><p>Ability to collaborate across business, technical, and operational stakeholders</p></li></ul><br><p><strong>Preferred</strong></p><ul><li><p>Experience in automotive or customer operations environments</p></li><li><p>Background in AI platform companies or in-house AI product development</p></li><li><p>Familiarity with Jobs-to-be-Done, hypothesis-driven development, and conversion optimization</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>A university degree in Product Management, Computer Science, Engineering, Data/Analytics, Business, Digital, or a related field</p></li><li><p>8–10 years of relevant experience in product, AI product development, or conversational/voice AI roles</p></li><li><p>Demonstrable portfolio of conversational AI or voice AI solutions personally built and improved using live user data</p></li><li><p>Builder-level fluency with LLMs, agent architectures, and AI-enabled service design</p></li><li><p>Strong grounding in product thinking, metrics design, and customer journey optimization</p></li><li><p>A clear builder mindset, bias for action, and comfort operating in a fast-paced, ambiguous transformation environment</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Market <br> Cities &amp; Places <br> <br> <br> <br> <br> <br> <p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br> <br> <br> <br> <br> Your impact <br> <p>Jacobs is seeking an experienced Principal Electrical Engineer – Design with a strong background in data center projects to be based in Dubai. In this role, you will play a key role in shaping the next generation of data centers across the region. &nbsp;The ideal candidate will bring deep technical expertise in electrical systems design, leadership capability, and a proven track record delivering complex, mission‑critical facilities. You will also lead electrical design packages, coordinate multidisciplinary interfaces, and ensure compliance with global and regional standards. You will work as part of a collaborative, multidisciplinary team delivering high‑performance, resilient, and sustainable data center solutions for our clients.</p><br><br><p><strong>What You’ll Do:</strong></p><br><br><ul><li>Lead the electrical design for data center projects from concept through detailed design, with regional and international teams to delivery energy efficient solutions to the Client.</li><li>Develop and review electrical systems including MV/LV distribution, UPS systems, generators, earthing, lighting, and critical power infrastructure.</li><li>Ensure compliance with local authority regulations, LEED, Uptime Institute and Jacobs’ internal governance frameworks.</li><li>Coordinate closely with mechanical, ICT, structural, fire protection, architecture, and project management teams to deliver integrated design solutions.</li><li>Lead design reviews, technical workshops, and client presentations, representing Jacobs with professionalism and technical authority.</li><li>Provide mentorship and technical guidance to junior and mid‑level engineers, fostering a culture of learning and innovation.</li><li>Support tender evaluations, technical reports, and design‑build contractor submissions.</li><li>Drive continuous improvement, digital delivery, and best‑practice adoption across the electrical discipline.</li></ul> <br> <br> <br> <br> Here's what you'll need <br> <ul><li>Bachelor’s degree in Electrical Engineering (Master’s preferred).</li><li>10+ years of electrical design experience, in data center projects in the ME region.</li><li>Strong understanding of data center electrical systems, redundancy topologies (N, N+1, 2N), and mission‑critical design principles.</li><li>Experience delivering projects in the KSA, UAE or wider GCC region.</li><li>Proficiency in ETAP, Dialux, AutoCAD, Revit, and digital design workflows.</li><li>Strong knowledge of IEC, NFPA, IEEE, and other relevant international standards.</li><li>Demonstrated leadership experience managing design packages or engineering teams.</li><li>Excellent communication, stakeholder engagement, and problem‑solving skills.</li></ul><ul><li>Experience with hyperscale or colocation data center clients.</li><li>Familiarity with BIM workflows and digital delivery platforms.</li><li>Experience working in multidisciplinary global delivery models.</li></ul> <br> <br> <br> <br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p><b>Job Description:</b></p><br><p><b>3M Health Care is now Solventum</b></p><br><p><br><b>At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges,we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement<br>we pursue.</b></p><br><p><b>We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.</b></p><br><p><br><b>The Impact You’ll Make in this Role</b></p><br><p>The <b>CDI/Coding Consulting Specialist </b>is responsible for conducting a review of clinical documentation to ensure completeness, accuracy, and compliance with coding and regulatory standards. The goal is to support accurate code and DRGs assignments.</p><br><p>As part of Solventum <b>CDI international consulting team</b>, this role involves conducting chart reviews for hospitals and transferring knowledge to different clients’ CDI teams to help strengthen their documentation practices and long-term program effectiveness.</p><br><p>Joining us in the UAE, as a <b>CDI/Coding Consulting Specialist </b>will travel globally to our Clients (50% - 75% of the time) and have the opportunity to collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:</p><br><ul><li>Conducting retrospective chart reviews(inpatient and/or outpatient) to assess accuracy, completeness, and specificity of clinical documentation</li><li>Applying knowledge of ICD-10 code sets, procedure code sets and DRG classification systems to identify documentation and coding gap</li><li>Applying medical terminology and review of procedures to assess clinical<br>documentation opportunities</li><li>Shadowing physicians, coders, and CDI staff to understand current workflows and documentation practices</li><li>Interviewing key stakeholders (e.g., CDI team, coding team, clinicians, department heads) to gather insights into existing documentation challenges</li><li>Evaluating the effectiveness of hospitals CDI processes and identify areas for improvement</li><li>Developing structured queries and feedback where clarification or additional<br>documentation is needed</li><li>Compiling audit findings into clear, actionable reports including identified gaps, risks, and recommendations</li><li>Conducting knowledge transfer sessions to educate client teams on best practices in documentation and compliance</li><li>Collaborating with the project management team to ensure consistency and quality across project engagements</li><li>Maintain strict confidentiality and data security in handling patient records and hospital information</li><li>Participate in aggregating data trends and audit findings to prepare management and executive level summation reports</li><li>Attend meetings with key stakeholders to review findings and discuss key<br>recommendations</li></ul><p><b>Your Skills and Expertise</b></p><br><p>To set you up for success in this role from day one, Solventum requires the following skills and qualifications:</p><br><ul><li>Associates Degree or higher in nursing (BSN preferred), medicine, paramedical sciences, or a related clinical field is a must or degree in Health Information</li><li>Management (RHIA, RHIT or other coding certification)</li><li>Valid CDI Certification (CCDS, CDIP, or equivalent) is preferred and/or three (3+) years working in CDI or coding related position within a hospital or health system</li><li>Minimum 3 years of Clinical Documentation Integrity (CDI) or clinical coding experience</li><li>Strong understanding of ICD-10 coding classification, DRG methodologies, and clinical coding principles, and coding guidelines</li><li>Experience reviewing and querying clinical documentation</li><li>Ability to conduct structured interviews and workflow observations with hospital staff</li><li>Proficiency in writing audit summaries and presenting findings professionally</li><li>Knowledge and experience to navigate computer applications including abstracting and encoding software, DRG grouper software, and hospital information systems HIS</li><li>Fluency in written and spoken English</li><li>Proficiency with Microsoft Office suite</li></ul><p>Additional qualifications that could help you succeed even further in this role include:</p><br><ul><li><p>Certification in coding: AAPC, HIMAA, AHIMA or equivalent</p><br></li><li><p>Certification in Health Information Management with one of the following: RHIA or RHIT, CHIM or equivalent</p><br></li><li><p>Experience working in a consulting, audit, or third-party CDI service model</p><br></li><li><p>Familiarity with EMRs and CDI tools</p><br></li><li><p>Background in delivering training or knowledge transfer to CDI or clinical teams</p><br></li><li><p>Fluent English, additional languages are welcomed: Arabic, Dutch, French, Portuguese, German</p><br></li></ul><p><b>Work location:</b></p><br><p><br><b>Remote</b>(Job Duties allow for some remote work but require travel to different countries and global clients within Solventum International markets. Occasional travel to the Dubai office may be required)<br>&nbsp;</p><br><p><b>Travel: May include up to 50 to 75% (international. Holding a valid passport is essential)</b><br>No relocation assistance</p><br><p><b>Supporting Your Well-being&nbsp;</b></p><br><p>Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.&nbsp;</p><br><p><b>Diversity &amp; Inclusion</b></p><br><p>(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.</p><br><p>Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.&nbsp; Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.</p><br><p>Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of <b>@solventum.com</b>. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.</p><br><p><b>Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.</b></p><br><p><b><u>Solventum Global Terms of Use and Privacy Statement</u></b></p><br><p><br>Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.</p><br><p>Please access the linked document by clicking <span><u>here</u></span>. Before submitting your application you will be asked to confirm your agreement with the<br>terms.</p><br> </div>

<ul><li>Manage and maintain the SFA system ensuring accurate and up-to-date sales data.</li><li>Provide technical support to the sales team regarding SFA usage, troubleshooting issues, and guiding users.</li><li>Monitor daily sales activities and ensure timely entry of orders, customer visits, and sales reports.</li><li>Generate, analyse, and share regular sales reports to the Leadership team.</li><li>Ensure proper training and onboarding of new team members on SFA tools and processes.</li><li>Collaborate with sales and operations teams to optimize workflow and improve efficiency through the SFA system.</li><li>Identify system improvements or automation opportunities and work with ERP or SFA vendors for implementation.</li><li>Maintain data integrity by conducting periodic audits and correcting discrepancies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience of frozen products will be an advantage</li><li>Strong knowledge of Sales Force Automation (SFA) or CRM</li><li>Strong attention to detail and high level of accuracy</li><li>Proficiency in Microsoft Excel and reporting tools for data analysis and visualization</li><li>Excellent communication skills to coordinate with sales teams, Leadership and ERP Team</li><li>Proactive problem-solving and critical thinking</li><li>Ability to train and guide team members effectively</li><li>Organized and able to prioritize tasks under tight deadlines</li><li>Collaborative mindset for cross-functional teamwork (Sales & ERP Team)</li><li>Adaptability to evolving processes, tools, and business needs</li><li>Ability to generate, analyse, and interpret sales reports</li><li>Basic understanding of sales operations, field sales processes, and merchandising workflows</li><li>Troubleshooting and resolving system or data-related issues</li><li>Data management and validation skills to maintain accuracy and integrity</li><li>Familiarity with process documentation and system update procedures</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly organized and detail-oriented Male Sales Coordinator to join our growing team. The ideal candidate will play a key role in supporting the sales team through accurate reporting, order processing, inventory coordination, and data analysis. This position requires advanced Microsoft Excel skills and the ability to manage large datasets efficiently.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Responsibilities Coordinate daily sales operations and provide administrative support to the sales team. Prepare and maintain sales reports, dashboards, and performance analyses using Microsoft Excel. Process customer orders, quotations, and purchase orders accurately and on time. Monitor inventory availability and coordinate with the warehouse and logistics teams to ensure timely deliveries. Maintain and update product, pricing, and customer master data. Track sales targets, promotions, and product performance. Generate weekly and monthly sales reports for management. Required Qualifications Bachelor's degree in Business Administration, Commerce, Supply Chain, or a related field. Minimum 2–4 years of experience as a Sales Coordinator, Sales Administrator, or similar role. Advanced Microsoft Excel skills are mandatory. Excellent analytical and problem-solving abilities. Strong attention to detail and accuracy. Excellent organizational and time-management skills. Strong communication and interpersonal skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Advanced Excel Skills Required Applicants should have strong hands-on experience with: Pivot Tables and Pivot Charts XLOOKUP, VLOOKUP SUMIFS, COUNTIFS, IF, IFERROR Conditional Formatting Excel Dashboards and Reporting </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Prepare accurate financial statements and reports, ensuring compliance with relevant accounting standards and regulations.</li><li>Conduct monthly reconciliations of bank accounts and general ledger accounts to maintain financial accuracy and integrity.</li><li>Manage accounts payable and accounts receivable, ensuring timely processing of invoices and collections.</li><li>Assist in the preparation of budgets and forecasts, providing insights and analytical support to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field, with a strong foundation in accounting principles.</li><li>A minimum of 3 years of relevant accounting experience, preferably in a corporate or financial services environment.</li><li>Professional certification such as CPA, CMA, or ACCA, demonstrating a commitment to the accounting profession.</li><li>Experience with accounting software (e.g., QuickBooks, SAP, or Oracle) and proficiency in Microsoft Excel for data analysis.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Prepare and maintain accurate financial statements, ensuring compliance with relevant accounting standards and regulations.</li><li>Conduct detailed account reconciliations, identifying discrepancies and implementing corrective measures to maintain data integrity.</li><li>Analyze financial data to identify trends, variances, and opportunities for cost savings, providing actionable insights to management.</li><li>Manage payroll processes, ensuring timely and accurate disbursement of salaries and compliance with tax regulations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is a plus for advanced understanding.</li><li>Professional certification (e.g., CPA, CMA) demonstrating expertise and commitment to the accounting profession.</li><li>Minimum 3-5 years of relevant work experience in accounting or finance, ideally within a corporate environment or specific industry.</li><li>Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle) and proficiency in Microsoft Excel for data analysis.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Financial Closing:</strong>&nbsp;Execute complete month-end and year-end closing entries independently.</p></li><li><p><strong>Reporting:</strong>&nbsp;Prepare accurate&nbsp;<strong>Trial Balances</strong>,&nbsp;<strong>Profit &amp; Loss (P&amp;L) statements</strong>, and&nbsp;<strong>Balance Sheets</strong>&nbsp;for management review.</p></li><li><p><strong>Core Bookkeeping:</strong>&nbsp;Manage accounts payable, accounts receivable, bank reconciliations, and payroll processing.</p></li><li><p><strong>Administration:</strong>&nbsp;Oversee daily office workflows, maintain vendor &amp; customer files, maintain employee files and manage business correspondence.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related field.</p></li><li><p>Proven experience in preparing financial statements (P&amp;L, Balance Sheet).</p></li><li><p><strong>System Knowledge:</strong>&nbsp;Hands-on experience or working knowledge of&nbsp;<strong>Microsoft Dynamics</strong>&nbsp;is required.</p></li><li><p>Advanced proficiency in&nbsp;<strong>Microsoft Excel</strong>&nbsp;(VLOOKUPs, Pivot Tables).</p></li><li><p>Excellent organizational skills and strict attention to numerical detail.</p></li><li><p>Deadline-oriented</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong><br>We are seeking an experienced QHSE Engineer to ensure compliance with Quality, Health, Safety, and Environmental (QHSE) standards across the organization. The role focuses on quality assurance, ISO management systems, audits, ESG reporting, risk management, and continuous improvement to support operational excellence.</p><p><br><strong>Key Responsibilities</strong></p><p><strong>Internal &amp; External Audits</strong></p><ul><li><p>Plan, coordinate, and conduct internal audits across all departments and branches.</p></li><li><p>Manage external certification, surveillance, and customer audits.</p></li><li><p>Coordinate audit schedules, findings, corrective actions, and closure.</p></li><li><p>Monitor audit KPIs and ensure timely completion of corrective actions.</p></li><li><p>Act as the company's focal point for certification bodies and regulatory audits.</p></li></ul><p><br></p><p><strong>ISO Management Systems</strong></p><ul><li><p>Ensure compliance with ISO 9001, ISO 14001, ISO 45001, and other applicable standards.</p></li><li><p>Develop, review, and update policies, procedures, work instructions, process maps, and controlled documents.</p></li><li><p>Monitor compliance across all company branches.</p><p><br></p><p><strong>Quality Assurance</strong></p></li><li><p>Perform quality inspections on finished products before dispatch.</p></li><li><p>Conduct incoming material inspections and report non-conformities.</p></li><li><p>Investigate customer complaints and quality issues using root cause analysis.</p></li><li><p>Identify process improvements to enhance product quality and manufacturing efficiency.</p><p><br></p><p><strong>ESG &amp; Sustainability</strong></p></li><li><p>Coordinate ESG data collection from all company branches and departments and prepare ESG reports.</p></li><li><p>Support the preparation of the company's Sustainability/ESG Report in accordance with GRI and other applicable reporting frameworks.</p></li><li><p>Track ESG KPIs and recommend improvement initiatives.</p><p><br></p><p><strong>Cross-Functional Coordination</strong></p></li><li><p>Work closely with Production, Operations, Supply Chain, Warehouse, Maintenance, Sales, and other departments to improve quality, safety, and environmental performance.</p></li><li><p>Liaise with certification bodies, regulatory authorities, customers, and third-party inspection agencies.</p></li><li><p>Deliver QHSE induction training, toolbox talks, and internal awareness sessions.</p></li><li><p>Risk Management and Training and Awareness</p></li><li><p>Conduct operational risk assessments. and investigate incidents, accidents, and near misses.</p><p><br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related Engineering discipline.</p></li><li><p><strong>5-8 years</strong> of QHSE experience in manufacturing, engineering, or industrial environments.</p></li><li><p>Experience with ISO certification systems, internal/external audits, quality assurance, risk management, KPI reporting, and continuous improvement.</p></li><li><p>Experience in ESG data collection and sustainability reporting is an advantage.<br></p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong knowledge of <strong>ISO 9001, ISO 14001, and ISO 45001</strong>.</p></li><li><p>Excellent auditing, report writing, analytical, root cause analysis, communication, and presentation skills.</p></li><li><p>Strong organizational and project management abilities.</p></li><li><p>Strong data analysis and reporting.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Techno-Functional Consultant with strong expertise in Moody's Risk Authority (RAY) and Basel Capital implementations.<br> The ideal candidate should have hands-on experience in banking risk solutions, regulatory reporting, liquidity risk, ALM, IRRBB, FTP, and end-to-end implementation of Moody's Analytics products.<br> Key Responsibilities Lead end-to-end implementation of Moody's Risk Authority (RAY) solutions across banking clients.<br> Gather business requirements and translate them into functional and technical solution designs.<br> Configure and implement Basel Capital, Liquidity Risk, ALM, IRRBB, FTP, and Regulatory Reporting solutions.<br> Perform data mapping, ETL design, data transformation, and system configuration.<br> Work closely with business, risk, finance, and IT stakeholders throughout the project lifecycle.<br> Configure behavioral models, forecasting assumptions, and regulatory calculations.<br> Support SIT, UAT, production deployment, and post-go-live activities.<br> Prepare functional specifications, test cases, user manuals, and implementation documentation.<br> Deliver product demonstrations, user training, and knowledge transfer sessions.<br> Troubleshoot implementation issues and provide production support.<br> 8+ years of experience in Banking Risk Management solutions.<br> Hands-on implementation experience with Moody's Analytics products.<br> Strong experience in Moody's Risk Authority (RAY) .<br> Experience implementing Basel Capital solutions.<br> Strong knowledge of: Liquidity Risk Management Asset Liability Management (ALM) Interest Rate Risk in the Banking Book (IRRBB) Funds Transfer Pricing (FTP) Regulatory Reporting Stress Testing Experience in data mapping, ETL, data modelling, and solution configuration.<br> Experience managing complete implementation lifecycle including Requirement Gathering, Design, Configuration, Testing, UAT, Go-Live, and Production Support.<br> Strong stakeholder management and client-facing communication skills.<br> Preferred Skills Moody's Risk Confidence (RCO) Certification.<br> Moody's Risk Authority (RAY) Certification.<br> Experience working with global banking clients.<br> Knowledge of SQL and banking data models.<br> Experience working in Agile delivery environments.<br> Required Experience 8–12+ years of overall experience.<br> Minimum 5 years of Moody's implementation experience.<br> Strong experience in Basel Capital implementation is mandatory.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <b><span>Technical Expertise &amp; Support</span></b> </span><ul> <li><p><span>Deliver in-depth </span><b><span>product demonstrations</span></b><span>, training sessions, and presentations on network cabling test tools, datacentre testing equipment, network infrastructure diagnostics.</span></p><br></li> <li><p><span>Provide both pre-sales and post-sales technical support: answer customer queries, assist with specification matching, help interpret test results, recommend actions and solutions.</span></p><br></li> <li><p><span>Assist in equipment setup, commissioning and calibration (where applicable) of network/datatcentre test and measurement tools.</span></p><br></li> <li><p><span>Monitor and evaluate technology-trends in network test equipment, datacentre infrastructure and cable/network testing methodologies, and provide feedback to internal teams.</span></p><br></li> </ul><b><span>Customer Engagement &amp; Sales Support</span></b> <ul> <li><p><span>Collaborate with the sales team to identify customer requirements, tailor solutions, and contribute to the development of proposals and quotations.</span></p><br></li> <li><p><span>Conduct on-site visits, customer workshops, seminars and webinars to educate clients on best-practice network test methodologies, datacentre infrastructure integrity, and emerging technologies.</span></p><br></li> <li><p><span>Represent the company and its product portfolio at trade shows, technical exhibitions and industry events as a subject matter expert.</span></p><br></li> <li><p><span>Build and maintain relationships with distributors, channel partners and key customers; provide training and support for distributors to enhance their technical competency.</span></p><br></li> </ul><b><span>Reporting &amp; Coordination</span></b> <ul> <li><p><span>Maintain accurate records of customer engagements, demonstrations, training sessions, and feedback.</span></p><br></li> <li><p><span>Provide regular status updates to management on technical sales pipeline, customer feedback, market developments and competitive intelligence.</span></p><br></li> <li><p><span>Work in coordination with product management, marketing and service teams to ensure seamless handover from sales to customer success / installation teams.</span><br></p><br></li> </ul> <br><span>Requirements </span><ul> <li><p><span>Bachelor’s degree in IT, Computer Science, Electrical / Electronic Engineering or a closely related field.</span></p><br></li> <li><p><span>Minimum </span><b><span>2 years’ experience</span></b><span> in network cable testing, datacentre infrastructure, network test tools, or related fields.</span></p><br></li> <li><p><span>Strong understanding of network cabling systems, datacentre environment, network test equipment. Familiarity with tools such as Fluke Networks or equivalent is a plus.</span></p><br></li> <li><p><span>Excellent communication and presentation skills — able to explain complex technical concepts clearly to non-technical audience.</span></p><br></li> <li><p><span>Willingness to travel regionally and internationally (customer visits, trade shows, etc).</span></p><br></li> <li><p><span>Self-motivated, results-oriented, with ability to work independently and collaborate cross-functionally.</span></p><br></li> <li><p><span>Proficiency in Microsoft Office, report writing, and customer documentation.</span><br></p><br></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To transform modeled customer data into clear, actionable insights that enhance customer experience, informed business decisions, and support personalization initiatives. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Analyses customer behavior, lifecycle trends, digital interactions, and transaction patterns to generate actionable insights that support customer engagement and business performance.</li><li>Builds and maintains dashboards, scorecards, and reports to track customer KPIs (e.g., engagement, retention, NPS, and loyalty metrics).</li><li>Develops and refines customer segments and personas using behavioral, demographic, and value‑based attributes.</li><li>Provides insights from customer KPI driven insights to enhance segmentation, offers, and channel effectiveness.</li><li>Supports the design, execution, and analysis of experiments across marketing and digital channels from customer Lense.</li><li>Provides recommendations to communicate with customers at different stages of customer journey for better customer experience.</li><li>Translates analytical findings into clear and compelling insights to support stakeholder understanding and decision-making.</li><li>Conducts deep-dive analyses to identify opportunities, pain points, and business drivers.</li><li>Provides analytical support for targeted campaigns and personalized customer experiences.</li><li>Builds frameworks to measure the impact of customer journeys on retention and customer value.</li><li>Applies statistical rigor and ensures clear interpretation of analytical outputs to support accurate and reliable insights.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>A minimum of 3 years of experience in analytics or business intelligence, ideally in customer‑focused industries (retail, e‑commerce, travel, telecom, loyalty).</li><li>Strong proficiency in SQL and Excel. Experience with data visualization tools (Tableau, Looker, etc.). Understanding of CX analytics, customer datasets, and digital behavior metrics.</li><li>Years with qualifications: 5 - 7 years, Years without qualifications (if applicable): 7 - 9 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>