Database Developer Jobs
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HLB HAMT is looking for a client-focused and results-driven Client Acquisition & Relationship Manager to manage existing client relationships, strengthen partnerships, and drive business growth through client retention and cross-selling opportunities.<br>Key Responsibilities• Manage and nurture relationships with existing clients to ensure long-term engagement and satisfaction.• Act as the primary point of contact for key clients and understand their evolving business needs.• Identify opportunities to cross-sell and introduce additional services to existing clients.• Conduct regular client meetings and relationship reviews to strengthen partnerships.• Maintain and update client databases, engagement records, and relationship insights.• Collaborate with internal teams to ensure seamless service delivery and client experience.• Support client retention initiatives and contribute to revenue growth from existing accounts.<br>Requirements• 5–8 years of experience in Client Relationship Management, Account Management, Business Development, or similar roles.• Proven experience managing corporate clients and maintaining long-term relationships.• Strong ability to engage with business owners, senior stakeholders, and decision-makers.• Experience in identifying client needs and driving cross-selling opportunities.• Excellent communication, negotiation, and presentation skills.• Strong customer focus with the ability to build trust and credibility.• UAE market experience and an established client network will be an advantage.
HLB HAMT is looking for a client-focused and results-driven Client Acquisition & Relationship Manager to manage existing client relationships, strengthen partnerships, and drive business growth through client retention and cross-selling opportunities.<br>Key Responsibilities• Manage and nurture relationships with existing clients to ensure long-term engagement and satisfaction.• Act as the primary point of contact for key clients and understand their evolving business needs.• Identify opportunities to cross-sell and introduce additional services to existing clients.• Conduct regular client meetings and relationship reviews to strengthen partnerships.• Maintain and update client databases, engagement records, and relationship insights.• Collaborate with internal teams to ensure seamless service delivery and client experience.• Support client retention initiatives and contribute to revenue growth from existing accounts.<br>Requirements• 5–8 years of experience in Client Relationship Management, Account Management, Business Development, or similar roles.• Proven experience managing corporate clients and maintaining long-term relationships.• Strong ability to engage with business owners, senior stakeholders, and decision-makers.• Experience in identifying client needs and driving cross-selling opportunities.• Excellent communication, negotiation, and presentation skills.• Strong customer focus with the ability to build trust and credibility.• UAE market experience and an established client network will be an advantage.
HLB HAMT is looking for a client-focused and results-driven Client Acquisition & Relationship Manager to manage existing client relationships, strengthen partnerships, and drive business growth through client retention and cross-selling opportunities.<br>Key Responsibilities• Manage and nurture relationships with existing clients to ensure long-term engagement and satisfaction.• Act as the primary point of contact for key clients and understand their evolving business needs.• Identify opportunities to cross-sell and introduce additional services to existing clients.• Conduct regular client meetings and relationship reviews to strengthen partnerships.• Maintain and update client databases, engagement records, and relationship insights.• Collaborate with internal teams to ensure seamless service delivery and client experience.• Support client retention initiatives and contribute to revenue growth from existing accounts.<br>Requirements• 5–8 years of experience in Client Relationship Management, Account Management, Business Development, or similar roles.• Proven experience managing corporate clients and maintaining long-term relationships.• Strong ability to engage with business owners, senior stakeholders, and decision-makers.• Experience in identifying client needs and driving cross-selling opportunities.• Excellent communication, negotiation, and presentation skills.• Strong customer focus with the ability to build trust and credibility.• UAE market experience and an established client network will be an advantage.
Sharkhood Tech is looking for a proactive Marketing Executive to support the planning and execution of marketing campaigns that promote our AI and analytics solutions.<br>We are looking for:Marketing Executive, who has following skills:<br>-Develop and execute marketing campaigns across digital and offline channels.-Manage and optimize social media platforms, including content planning and community engagement.-Coordinate with designers, content creators, and external agencies to produce marketing materials.-Monitor and analyze campaign performance, providing regular reports and recommendations.-Conduct market research and competitor analysis to identify trends and opportunities.-Assist in planning and executing promotional activities, events, and product launches.-Manage paid advertising campaigns on platforms such as Google, Meta, Linked In, and Tik Tok.-Support lead generation initiatives and customer acquisition strategies.-Maintain and update marketing databases, CRM systems, and customer communication channels.-Collaborate closely with sales, product, and management teams to align marketing efforts with business objectives.-Build and maintain relationships with influencers, media partners, and strategic partners.-Track and report on key performance indicators (KPIs), including customer acquisition cost, conversion rates, engagement metrics, and return on marketing investment.-Ensure brand consistency across all marketing channels and customer touchpoints.-Stay up to date with industry trends, emerging technologies, and best marketing practices.
Job Requirements Must have Minimum 2 years of UAE real estate sales experience ∙Must have a valid UAE driving license ∙Proven ability to achieve sales targets and drive results ∙Excellent communication and interpersonal skills Preferred Qualifications or Skills: ∙Strong networking and relationship-building skills Proficiency in using real estate databases and online listing platforms Knowledge of marketing strategies and techniques in the real estate industry Excellent presentation and negotiation skills ∙Ability to adapt to changing market conditions and customer preferences ∙Strong organizational and time management abilities ∙Detail-oriented with exceptional follow-up and follow-through skills ∙Proactive and self-motivated, able to work independently and as part of a team Familiarity with financial calculations related to real estate transactions ∙Ability to effectively communicate and work with diverse clients and colleagues Understanding of legal and regulatory requirements related to real estate transactions in the UAE ∙Familiarity with CRM software , Strong negotiation and persuasion skills Knowledge of Sharjah ,Ajman and Umm AlQuwian real estate market and regulations Selling Points & Attractive Aspects Diverse portfolio of properties to offer to clients Benifits Basic Salary, Competitive commission structure and performance-based incentives ∙Opportunities for professional growth and development , Supportive and collaborative work environment Job Types: Full-time, Permanent
<p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Bachelor's degree in Information Security, Information Management Systems, Information Technology, Cybersecurity, or any related discipline.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Master's degree in Information Management Systems, Information Technology, Cybersecurity (preferred).</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Professional certifications such as Project Management Professional (PMP), CISSP, CISM, CCSP/CCSK; are advantageous</span></span><span >.</span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Certified ISO 27001 lead implementer or lead auditor.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Training or certification in security monitoring tools such as SIEM.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >A minimum of 11 years of experience in information security, with 5 years leading operations/support or SOC/IAM/vulnerability functions.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in conducting risk assessments, developing risk mitigation strategies, and managing incident response for security breaches and attacks.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in leading the implementation and management of access controls and authorizations for various systems and databases to ensure compliance with organizational security policies.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Experience ensuring compliance with these standards and regulations in all operations and third-party engagements.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Robust experience in managing all aspects of information security incidents, including identification, analysis, containment, eradication, and recovery.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven competence in overseeing testing and compliance checks on applications and systems developed by third-party vendors.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong background in developing and implementing disaster recovery plans that address potential risks and ensure continuity of operations in the event of security breaches or disasters.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven track record of effectively managing an information security operations center (SOC), cyber threat intelligence or similar environments that monitor and protect organizational IT infrastructure.</span></span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="616"><tbody><tr ><td valign="top" width="616"><p class="MsoNormal" ><span ><b ><span ><strong>Key Skills & Capabilities:</strong></span></b></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Capable of advanced implementation of information security policies and procedures to monitor operations and ensure compliance with standards and regulations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in classifying information into various asset groups, maintaining systems, and sharing information with stakeholders.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding and applying risk management methodologies, including assessing risks, evaluating vulnerabilities and threats, and following up on risk treatments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in responding to security incidents by following established protocols and effectively managing stakeholder interactions.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing access control matrices and conducting thorough access reviews of information systems, identifying and addressing deviations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in developing secure operational policies and ensuring effective implementation of change controls, backups, and patch management.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in applying secure software development Life Cycle (S-SDLC) practices, advising on application security, and conducting architecture reviews.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in conducting vulnerability and penetration tests, monitoring threats, and addressing continuity issues with relevant business departments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in auditing information security standards and processes, capable of conducting compliance checks and developing continual improvement plans.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding the requirements for information security assurance and performance assessments for standards like ISO 27001 and ISR.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing and delivering information security training and awareness programs, researching new topics, and evaluating training outcomes.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in understanding cloud security regulations, ensuring compliance, and conducting governance and risk assessments.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Ability to develop and execute long-term security strategies that align with organizational goals.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Capability to manage a diverse team to achieve excellent results in information security.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong analytical capabilities for troubleshooting, problem-solving, and decision-making within operational settings.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Skill in using analytics to monitor system performance and to derive actionable insights from data.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Profound knowledge of cybersecurity principles, practices, and technologies including firewall management, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices.</span></span></p></td></tr></tbody></table>
<h2 class="h5">Job description</h2>
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About Us<p>Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>&nbsp;</p><br>Your Role.<p>The Collections Operations Lead – UAE Portfolio is responsible for end-to-end ownership of collections performance across assigned UAE portfolios. This role manages the external collection agencies reports and escalation, ensuring optimal recovery outcomes while maintaining regulatory compliance.<br></p><br><p>The position holds full accountability for strategy execution, performance monitoring, quality control, and escalation management. This role owns overall delivery, productivity, and continuous improvement, working closely with cross-functional teams including Credit Risk, Policy, and Product to support data-driven decision-making and scalable collections operations.</p><br>Your responsibilities:<ul><li>Act as the primary point of contact for external UAE collection agencies for operational coordination, reporting, and communication governance.</li><li>Manage the end-to-end performance of collection agencies by monitoring recovery, operational, and compliance KPIs.</li><li>Ensure timely and accurate submission of agency reports covering customer calls, SMS, emails, and all other collection activities.</li><li>Validate, reconcile, and maintain the accuracy and completeness of agency-submitted data while ensuring adherence to reporting standards and SLAs.</li><li>Proactively resolve reporting discrepancies, data gaps, and delayed submissions with collection agencies.</li><li>Conduct regular audits of collection activities and call recordings to ensure compliance with CBUAE regulations, internal policies, and approved customer treatment standards.</li><li>Evaluate agency quality and compliance performance through structured call audits, communication reviews, and performance assessments.</li><li>Provide actionable feedback, coaching recommendations, and corrective action plans to improve agency performance and compliance.</li><li>Prepare and distribute periodic operational, compliance, and performance reports to internal stakeholders and leadership.</li><li>Support vendor governance initiatives, including agency onboarding, periodic business reviews, SLA monitoring, and continuous performance improvement.</li><li>Partner with internal teams, including Operations, Product, Risk, Legal, and Compliance, to resolve operational issues and enhance collection processes.</li></ul><p>&nbsp;</p><br>Your expertise:<ul><li>Bachelor’s degree / Graduate qualification in Finance, Economics, Engineering, Business Administration, or a related field.</li><li>2–3 years of experience in collections, operations, risk management; experience managing teams or agencies is an advantage.</li><li>Experience of working in collection agencies or a Fintech in similar geographies (UAE / GCC / MENA) is preferred.</li><li>Strong analytical and problem-solving skills with hands-on proficiency in Excel.</li><li>Ability to quickly learn and adapt to new processes, systems, and regulatory requirements.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul> </div>
<p>Role Summary
The Candidate is primary responsible for ensuring the integrity of the financial information, and issue accurate and complete Financial Statements. The Accounts Manager supervises the Accounts Department and acts as the representative, in coordination with managers (e.g., Operations Manager), and reporting directly to the Managing Director.
Controllership Responsibilities and Expectations
-Ensure accuracy and completeness of financial information of the Group Company.
-Ensure proper coordination and control over accounts team (i.e., Accounts Payable, Accounts Receivable, and General Accounting)
-Gained comprehensive understanding and the ability to apply of the relevant Financial Reporting Standards (e.g., IAS, IFRS and the relevant interpretations) in business transactions.
-To act as a consultant and provide decisions and professional interpretations for the proper recognition new or peculiar transactions.
-Handle compliance related matters particularly for audit, VAT and Corporate Tax.
-Define standards, policies and procedures, measures and KPI, and initiate process improvements to meet Group Company goals for the Accounts Department.
-Establish controls to ensure that Financial Statements are free from error or fraud.
-Issue a complete set of Financial Statements periodically and on a timely basis.
Managerial and Interpersonal Expectations
-Openness to handle and accept Ad-hoc projects.
-Delegate, plan and match staff work assignments.
-Set expectations and monitor delegated activities.
-Provide recognition for results and constructive feedback.
-Take responsibility for subordinates’ activities and make self-available to staff.
-Develop subordinates' skills, encourage growth, and foster quality focus in others.
Participation on the Company’s Strategic Plans
-Collaborate in preparing business plans for new and other ventures being considered by the Group Company.
-Collaborate with other managers in considering acquisition and expansion projects.
-Identify and recommend IT system enhancements.</p><p>-Minimum: Bachelor’s Degree and relevant professional certification/s (e.g., CPA, ACCA, CFA, CIMA, CA, MBA).
-Minimum of 5 years of managerial experience in the Finance or Accounting Department. Experience in trading sector is a plus.
-Proficient User of Microsoft Office – Word, Excel, PowerPoint, Access. Advanced Excel skills, Power BI, Dashboards, VBA is a plus.
-ERP Knowledge: Proficient user of any ERP system (Preferably SAP B1).
-Great adaptability in speech and communication to pass clear message to staff of all levels in the organization.
-Strong communication skills with good command in English, both writing & speaking.
-Strong analytical and organizational skills.
-Good motivational skills for self-motivation and staff motivation.
-Strong Decision making ability in Ad hoc situations.
-Knowledge in process redesign and improvements.
-Self-motivated, flexible and possess positive attitude with high degree of integrity and transparency.
-Very keen to details and has good accuracy for the tasks handled.
-Multi-tasking and work independently in a fast-paced environment with a sense of urgency.</p>
<p>This role sits within the finance function of a regional headquarters in Dubai and supports the day-to-day financial operations of multiple operating and holding entities. The position plays a key role in maintaining accurate books, supporting reporting cycles, and ensuring compliance across jurisdictions, while working closely with senior finance leadership in the UAE.
Client Details
Our client is a diversified international group operating across emerging and established markets, with a strong presence in natural resources and industrial sectors. The business manages multiple operating companies and offshore holding structures, with a central finance team based in the UAE overseeing governance, reporting, and compliance.
Description
· Manage full bookkeeping activities for multiple operating companies and offshore holding entities using ERP or accounting systems
· Prepare monthly management accounts including profit and loss, balance sheet and cash flow statements with clear variance analysis
· Perform intercompany reconciliations across group entities and ensure balances are agreed, documented and cleared on a timely basis
· Reconcile trade transactions including purchase and sales invoices, shipping documentation and payment records
· Handle daily banking activities such as payments, receipts, bank reconciliations and coordination with UAE banks
· Monitor cash positions and flag liquidity requirements to senior finance stakeholders
· Coordinate annual statutory audits by preparing schedules, supporting documentation and responding to audit queries
· Support UAE VAT returns, Corporate Tax calculations and Economic Substance filings in line with regulatory deadlines
· Liaise with international finance teams to collate data for transfer pricing documentation
· Maintain books for offshore holding entities including loan transactions, interest accruals and equity movements
· Track regulatory filings, licence renewals and compliance deadlines across all assigned entities
· Support a growing finance function with evolving processes in a multi?jurisdictional environment
Job Offer
· Exposure to a complex international group with multi?country operations
· Opportunity to work closely with senior finance leadership based in Dubai
· Broad role covering operations, compliance, reporting and international coordination
· Fast paced environment with scope to grow alongside the business</p><p>· Candidates must be based in the UAE
· 3 to 6 years of total finance and accounting experience
· Bachelor's degree in accounting, Finance or Business
· Part qualified or qualified professional certifications are advantageous
· Strong hands-on bookkeeping and general ledger experience
· Proven exposure to UAE VAT and Corporate Tax filings
· Experience supporting external audits
· Working knowledge of ERP or accounting systems such as Tally, Zoho, QuickBooks or SAP
· Experience working with multiple entities across different jurisdictions
· Multi-entity consolidation experience is a bonus
· Working knowledge of IFRS is preferred</p>
<p>The Finance Manager will lead the full finance function within a manufacturing environment, driving financial reporting, planning, and operational performance. Based in Ras Al Khaimah, UAE, this role partners closely with business operations to support strategic decision making and sustainable growth.
Client Details
Our client is a growing industrial and manufacturing business operating within a wider diversified group. They focus on delivering high quality solutions within their sector and are expanding their operations in the UAE, offering a dynamic environment with strong leadership and growth ambitions.
Description
· Lead the monthly, quarterly, and annual financial close processes ensuring accuracy and timeliness
· Prepare and review financial statements in line with IFRS standards
· Oversee general ledger integrity, reconciliations, and financial reporting packs
· Manage manufacturing finance activities including production accounting, inventory, and cost controls
· Review inventory valuation, WIP, finished goods, and provisions including slow moving and obsolete stock
· Partner with operational teams across production, procurement, and supply chain to enhance financial controls
· Support product costing and profitability analysis through alignment of operational and financial data
· Lead budgeting, forecasting, and long-term financial planning processes
· Conduct variance analysis and monitor key financial performance drivers
· Prepare executive dashboards and present insights to senior stakeholders
· Oversee cash flow forecasting, working capital management, and liquidity planning
· Strengthen internal controls, governance frameworks, and finance policies
· Identify financial and operational risks and implement mitigation strategies
· Coordinate with auditors, tax advisors, and regulatory authorities to ensure compliance
· Ensure adherence to IFRS, UAE VAT, and corporate tax regulations
· Drive ERP enhancements and process improvements to increase automation and efficiency
· Maintain data integrity and improve reporting capabilities within finance systems
· Act as a key finance business partner supporting commercial and operational decisions
· Evaluate capital investments, pricing strategies, and business cases
· Lead and develop the finance team, setting clear objectives and driving performance
· Foster a culture of accountability, collaboration, and continuous improvement
Job Offer
· Opportunity to lead the finance function within a growing manufacturing business
· Exposure to senior leadership and strategic decision making
· Dynamic and fast paced working environment
· Clear scope for process improvement and impact</p><p>· Bachelor's degree in Accounting, Finance, or a related field
· Professional qualification such as CPA, CMA, or ACCA preferred
· Minimum 10 years of finance experience with at least 5 years in a leadership role
· Mandatory experience within a manufacturing environment
· Strong expertise in IFRS, FP&A, inventory accounting, and internal controls
· Experience working with ERP systems, with Odoo as an advantage
· Strong knowledge of UAE VAT and corporate tax regulations
· Advanced Excel skills with Power BI as a plus
· Candidates must be based in the UAE
· Immediately available candidates are preferred</p>
<p>The Finance Manager will lead the full finance function within a manufacturing environment, driving financial reporting, planning, and operational performance. Based in Ras Al Khaimah, UAE, this role partners closely with business operations to support strategic decision making and sustainable growth.
Client Details
Our client is a growing industrial and manufacturing business operating within a wider diversified group. They focus on delivering high quality solutions within their sector and are expanding their operations in the UAE, offering a dynamic environment with strong leadership and growth ambitions.
Description
· Lead the monthly, quarterly, and annual financial close processes ensuring accuracy and timeliness
· Prepare and review financial statements in line with IFRS standards
· Oversee general ledger integrity, reconciliations, and financial reporting packs
· Manage manufacturing finance activities including production accounting, inventory, and cost controls
· Review inventory valuation, WIP, finished goods, and provisions including slow moving and obsolete stock
· Partner with operational teams across production, procurement, and supply chain to enhance financial controls
· Support product costing and profitability analysis through alignment of operational and financial data
· Lead budgeting, forecasting, and long-term financial planning processes
· Conduct variance analysis and monitor key financial performance drivers
· Prepare executive dashboards and present insights to senior stakeholders
· Oversee cash flow forecasting, working capital management, and liquidity planning
· Strengthen internal controls, governance frameworks, and finance policies
· Identify financial and operational risks and implement mitigation strategies
· Coordinate with auditors, tax advisors, and regulatory authorities to ensure compliance
· Ensure adherence to IFRS, UAE VAT, and corporate tax regulations
· Drive ERP enhancements and process improvements to increase automation and efficiency
· Maintain data integrity and improve reporting capabilities within finance systems
· Act as a key finance business partner supporting commercial and operational decisions
· Evaluate capital investments, pricing strategies, and business cases
· Lead and develop the finance team, setting clear objectives and driving performance
· Foster a culture of accountability, collaboration, and continuous improvement
Job Offer
· Opportunity to lead the finance function within a growing manufacturing business
· Exposure to senior leadership and strategic decision making
· Dynamic and fast paced working environment
· Clear scope for process improvement and impact</p><p>· Bachelor's degree in Accounting, Finance, or a related field
· Professional qualification such as CPA, CMA, or ACCA preferred
· Minimum 10 years of finance experience with at least 5 years in a leadership role
· Mandatory experience within a manufacturing environment
· Strong expertise in IFRS, FP&A, inventory accounting, and internal controls
· Experience working with ERP systems, with Odoo as an advantage
· Strong knowledge of UAE VAT and corporate tax regulations
· Advanced Excel skills with Power BI as a plus
· Candidates must be based in the UAE
· Immediately available candidates are preferred</p>
<h2 class="h5">Job description</h2>
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<p><span><b>THIS IS WHAT AGILITY FEELS LIKE</b></span></p><br><p><span><b>STRATEGY AND DEVELOPMENT</b></span></p><br><p><span><b>Senior Manager – Interior Design</b></span></p><br><p><span>The strategy group maps out where we’re going, what that means, and what it looks like. Our Research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In Program Management, it’s more about the delivery of our strategies into realized benefits. And our Corporate Planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry.</span></p><br><p><span><b>What you'll deliver</b></span></p><br><p><span>·</span><span>You’ll develop and deliver a compelling vision for the <b>holistic passenger journey</b>, creating innovative service concepts that elevate Dubai Airports’ global position. </span></p><br><p><span>·</span><span> You’ll embed a <b>customer-first mindset</b> across all design activities, ensuring both functional and emotional needs of passengers are fully understood and addressed. </span></p><br><p><span>·</span><span> <b>You’ll l</b>everage data and passenger insights to develop <b>practical, scalable concepts, prototypes, and infrastructure solutions</b> that enhance the airport experience. </span></p><br><p><span>·</span><span> You’ll create and implement a <b>strategic experience masterplan</b>, delivering a portfolio of innovative solutions that delight customers and differentiate Dubai Airports. </span></p><br><p><span>·</span><span> You’ll collaborate with cross-functional teams to ensure customer experience is fully integrated into <b>infrastructure plans and capital projects</b>. </span></p><br><p><span>·</span><span> You’ll establish frameworks to <b>monitor, measure, and continuously enhance</b> the quality of passenger experiences and service propositions. </span></p><br><p><span>·</span><span> <b>You’ll d</b>eliver design solutions that are <b>economically feasible, operationally viable, and commercially impactful</b>. </span></p><br><p><span>·</span><span> <b>You’ll p</b>artner with internal teams, external consultants, and service providers to ensure successful <b>delivery of experience design initiatives</b>. </span></p><br><p><span><b>What you bring</b></span></p><br><ul> <li><span>You’ll be educated to a degree Level with a specialization in Environmental studies or related. </span></li> <li><span>You’ll have a minimum of 7-10 years of experience with at least 3-5 years of relevant experience in developing sustainable strategy in an airport or aviation industry. </span></li> <li><span>You’ll have a strong understanding of key airport operations, sustainability processes, and environmental impact assessment methodologies</span></li> <li><span>You’ll have demonstrated project management expertise, ensuring sustainability projects are delivered efficiently and effectively. </span></li> <li><span>You’ll have proficiency in translating complex sustainability data into clear, actionable insights for audiences with varying levels of expertise.</span></li></ul><p><span><b>Life at Dubai Airports</b></span></p><br><p><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>As a Partner Performance Manager you will be responsible for driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon internal teams to positively impact customer experience. This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills. <br>The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers. <br>Key job responsibilities<br>• Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems <br>• Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession; Sharing operational and quality best practice across the Amazon Customer Service network <br>• Support contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation <br>• Based on EU and global data privacy regulation, develop and implement standards, mechanisms and create governance to simplify complex processes and optimize for customer experience, security, and compliance aspects <br>• Ensure compliance to Amazon security standards and develop business continuity plans and project manage new implementations <br>• Demonstrate ownership, not shying away from rolling up your sleeves to get things done <br>• Significant international travel required (roughly 30%)<br>- Bachelor's degree in management, business administration, economics, engineering, marketing<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience in client or vendor facing roles with a focus in relationship management and negotiation skills<br>- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p>Position Title: IT Director
Employment Type: Full Time
Salary: up to 25,000 AED inclusive depending on experience and qualifications plus family benefits
Job Location: Dubai, UAE
About the Client:
A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE
Job Description:
- Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems
- Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue
- Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling
- Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments
- Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks</p><p>Qualifications:
- Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity.
- Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred
- Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred
- Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage
- Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks
How to Apply:
Send your CV in word format to: FNBOPSJOBS2021 GMAIL DOT COM and use “IT Director ” as email subject
Most important screening questions:
1. Do you have experience leading IT operations and digital transformation within a multi-unit Retail, QSR, F&B, or Hospitality business? If yes, please briefly describe the scale of operations and your key responsibilities.
2. Have you managed technologies such as POS systems, self-ordering kiosks, loyalty platforms, drive-thru technology, kitchen automation, or third-party delivery integrations? Which systems have you worked with, and what were your key achievements?
3. Have you held a senior IT leadership role with responsibility for ERP systems (SAP, Oracle, or Microsoft Dynamics), cloud infrastructure, IT budgets (CAPEX/OPEX), and technology project delivery? Please share the size of the team and budget you managed.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our People Partner is responsible for the implementation of group-wide policies and procedures as well as implementing brand-specific people strategies within their area of focus. The role holder will be accountable for supporting across multiple brands, with a lens on continually monitoring, reporting and enhancing the local employee experience. The role will be required to focus on both HR operations and strategic imperatives, requiring a solid HR background and the ability to collaborate and partner at all levels in the business.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Through guidance from the Head of People / People Partners, implement the Group’s HR policies and procedures and support with brand or business unit specific projects, campaigns or initiatives.</li>
<li>Support the business unit People team with recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.</li>
<li>Work closely with the business unit People Data Analyst and People Partners to manage workforce planning locally, ensuring vacancies are managed in line with the approved budget and executed as per the correct recruitment process and present final outputs to brand leaders.</li>
<li>Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centred services.</li>
<li>Be an active and effective member of the Leadership Team, and stakeholder meetings representing the voice of our People and providing guidance around Group HR policies, approaches, and culture transformation.</li>
<li>Lead the development and implementation of local People strategies.</li>
<li>Implement brand-specific employee onboarding, training and development programs to improve the depth and breadth of employees’ skill sets and to raise awareness around behavioural, technical and leadership competencies.</li>
<li>Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified.</li>
<li>Work closely with Group HR to implement the annual performance management cycle.</li>
<li>Partner with Group Rewards to review and monitor the effectiveness of employee commission schemes and put forward recommendations for change.</li>
<li>Support with the delivery of employee profiling to identify our HiPos and to support development discussions; educate teams around career paths and support all succession planning and talent development activities.</li>
<li>Collaborate with learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand’s training budget and individual’s learning consumption.</li>
<li>Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward business requirements when needed.</li>
<li>Work closely with People Data Analyst to update reporting lines and cost centre allocations.</li>
<li>Champion both Group and brand specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing.</li>
<li>Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals.</li>
<li>Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.</li>
<li>Participate in the recruitment process through assessment centres or competency-based interviews.</li>
<li>Review all proposed internal transfers within the vertical and provide recommendations.</li>
<li>Respond to or escalate all employees’ grievances and follow through till resolution.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
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<p><b>Location:</b></p><br><br>Abu Dhabi, Abu Dhabi, United Arab Emirates<br><p><b>Job ID:</b></p><br><br>R0129575<br><p><b>Date Posted:</b></p><br><br>2026-07-08<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY SYSTEMS LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b>The Opportunity</b></p><br><br><br><p>Hitachi Energy is seeking a <b>Service Engineer – Transformer Services</b> to join its team in the Abu Dhabi, UAE. This role offers an exciting opportunity to provide maintenance, installation, testing, commissioning, repair, and troubleshooting services for power transformers and associated equipment across utility and contractor sites. The successful candidate will support transformer assembly activities, OLTC/RTCC maintenance and overhauling, mechanical and pressure testing, as well as transformer insulating oil treatment and passivation activities. Experience with transformer control and monitoring systems is essential, while knowledge of transformer digitalization will be considered an advantage. Reporting to the Field Service Manager/Operations Manager, this position is ideal for a technically skilled professional who enjoys independent, diverse, and solution-oriented work while contributing to service excellence as part of a globally operating Service Team</p><br><br><br><p><b>How you will make an impact</b></p><br><br><br><ul><li><p>Demonstrate strong knowledge of transformer maintenance services and service portfolios.</p><br><br></li><li><p>Independently perform installation, commissioning, and maintenance activities for transformers and associated equipment.</p><br><br></li><li><p>Provide on-site and remote technical support for transformer installation, commissioning, and routine maintenance activities, identify technical issues, and conduct analysis to determine effective solutions across different service categories.</p><br><br></li><li><p>Ensure all required accident prevention measures are followed and comply with guidelines for working on energized system components.</p><br><br></li><li><p>Monitor and enforce compliance with safety standards and industry-accepted practices.</p><br><br></li><li><p>Build and maintain strong customer relationships by understanding customer requirements and providing specialized technical support and solutions.</p><br><br></li><li><p>Recommend immediate and future service requirements to customers and provide relevant feedback to the Service Sales team.</p><br><br></li><li><p>Act as the OEM representative during customer interactions, ensuring all necessary tools, equipment, and spare parts are prepared and the scope of work is clearly understood before service execution.</p><br><br></li><li><p>Verify that all required job documentation is available and participate in site briefings with the Service Manager, Head of Department, or Supervisor regarding expected site conditions and work requirements.</p><br><br></li><li><p>Prepare accurate service reports, timesheets, and delivery notes, ensuring customer approval and sign-off where required.</p><br><br></li><li><p>Serve as the voice of the customer by communicating feedback and field observations to internal engineering and quality teams.</p><br><br></li><li><p>Support the planning, execution, and delivery of transformer maintenance site activities.</p><br><br></li><li><p>Effectively coordinate with internal teams, feeder factories, service departments, customers, and subcontractors to ensure successful project execution.</p><br><br></li><li><p>Demonstrate leadership, collaboration, and a team-oriented approach while maintaining a high level of self-discipline, quality, and accuracy in all deliverables.</p><br><br></li><li><p>Update installed base records to reflect modifications and changes implemented at customer sites.</p><br><br></li><li><p>Develop long-term customer relationships by understanding customer requirements and applicable regulations, responding promptly to issues, and leveraging in-depth technical knowledge to promote product lifecycle management solutions.</p><br><br></li><li><p>Ensure compliance with quality assurance requirements at power plant and substation sites and support continuous improvement initiatives.</p><br><br></li><li><p>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p><br><br></li><li><p>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business</p><br><br></li></ul><br><p><b>Your background</b></p><br><br><br><ul><li><p>A bachelor’s degree or Diploma in engineering field is required</p><br><br></li><li><p>6- 10 years of experience in transformer services, including installation, testing, commissioning, OLTC repair and maintenance, transformer protection and control systems, monitoring and measurement devices, and maintenance of transformers used in industrial and utility applications.</p><br><br></li><li><p>Strong understanding of transformer servicing, maintenance, commissioning, troubleshooting, and repair activities, with the flexibility to travel as required.</p><br><br></li><li><p>Proficient in computer applications, with excellent written and verbal communication and interpersonal skills.</p><br><br></li><li><p>Collaborative team player with the ability to build and maintain effective relationships with internal and external stakeholders.</p><br><br></li><li><p>Experience with digital technologies and transformer digitalization solutions is considered an advantage</p><br><br></li></ul><br><br><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Leadership & People Development </strong></p><ul><li><br></li></ul><ul><li><p>Develop, implement, and govern departmental policies, processes, and procedures to ensure consistent, compliant, and controlled execution across Operational Procurement, Expediting, Vendor Onboarding, Materials Cataloguing, and Outsourced Services.</p></li><li><p>Provide clear direction to managers and ensure adherence to the approved governance model, internal controls, audit requirements, and industry best practices.</p></li><li><p>Establish clear objectives and performance standards for managers and teams, driving accountability and consistent delivery of departmental outcomes aligned with production and maintenance priorities.</p></li><li><p>Recruit, develop, and retain high-calibre talent, ensuring the organisation possesses the skills and capacity required to manage complex, high-volume operational activities.</p></li><li><p>Lead a culture of continuous improvement by delivering coaching, constructive feedback, and fair performance evaluations that enhance team capability and effectiveness.</p></li><li><p>Foster a collaborative, inclusive, and high-performance environment that reflects EGA’s values and promotes teamwork, innovation, and ownership.</p></li><li><p>Maintain clear job roles, responsibilities, and segregation of duties in line with the Delegation of Authority (DOA) to ensure control, clarity, and operational discipline.</p></li></ul><ul><li><p><strong>Operational Procurement & Supply Chain Services </strong></p><ul><li><p>Lead and manage the end-to-end Procure-to-Pay (P2P) process which forms the core of this role ensuring accurate RFQ creation, timely PO creation, effective supplier engagement, and smooth coordination across all procurement activities for materials and services.</p></li><li><p>Oversee critical P2P functions including expediting, service confirmation, GRN/SES posting, invoice alignment, and financial closure to maintain full compliance, accuracy, and operational efficiency.</p></li><li><p>Ensure reliable and on-time delivery of materials and services by driving disciplined P2P execution, supporting production continuity, service performance, and operational effectiveness across all plants.</p></li><li><p>Provide leadership and oversight to internal and outsourced teams operating within a high-volume P2P environment, ensuring consistency, process discipline, and high-quality transactional performance.</p></li><li><p>Resolve high-level conflicts and disputes arising from end users or suppliers, serving as the senior escalation point for issues related to scope clarity, delivery performance, service execution, pricing discrepancies, contractual interpretation, and P2P process breakdowns. Provide decisive guidance, negotiate solutions, and drive alignment across stakeholders to safeguard operational continuity, maintain supplier relationships, and uphold procurement governance.</p></li><li><p>Ensure Operational Procurement teams support Category Management by managing stock-material contracts, resolving related transactional issues, participating in cross-functional category activities, and escalating supplier non-compliance or operational risks as required</p></li><li><p>Foster strong cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain departments across all plants to ensure coordinated readiness and sustained business continuity.</p></li><li><p>Lead the expediting function to ensure reliable supplier delivery aligned with material and service requirement dates.</p></li><li><p>Implement proactive supplier engagement, early risk detection, and structured escalation mechanisms to prevent delays.</p></li><li><p>Strengthen supplier accountability through dashboards, KPIs, and performance monitoring frameworks.</p></li><li><p>Improve delivery reliability through consistent follow-up, timely issue resolution, and preventive actions.</p></li><li><p>Provide strategic oversight of the vendor onboarding process by ensuring supplier risks are assessed, compliance and documentation requirements are met, cycle times are optimised, and cross-functional alignment is maintained to activate only qualified, capable, and audit-ready suppliers.</p></li><li><p>Lead the end-to-end material master process from creation and modification to retirement ensuring accurate, compliant, and high-quality material data that supports efficient P2P execution, inventory planning, finance, and operational decision-making across all functions.</p></li><li><p>Provide strategic oversight of outsourced teams supporting Procurement, Vendor Onboarding, Material Cataloguing, and Expediting, ensuring SLA-driven performance, service quality, contractual compliance, continuous improvement, and seamless integration with internal stakeholders to enable efficient and reliable operations.</p></li></ul><p><strong>Reporting & Compliance </strong></p><ul><li><p>Oversee accurate, timely, and reliable reporting across procurement, expediting, vendor onboarding, materials cataloguing, and outsourced operations.</p></li><li><p>Support executive decision-making through structured dashboards, analytics, and performance insights.</p></li><li><p>Ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements.</p></li><li><p>Identify and mitigate risks related to supply reliability, data integrity, and operational performance through strong monitoring and issue escalation.</p></li></ul><p><strong>Systems, Processes & Continuous Improvement: </strong></p><ul><li><p>Applies deep SAP and process knowledge to re-engineer workflows, accelerate digital transformation, and implement innovative tools that elevate data integrity, transactional speed, and operational efficiency.</p></li><li><p>Collaborate closely with Supply Chain Excellence to standardise processes, implement best practices, accelerate automation, and deliver measurable improvements in operational effectiveness and service quality.</p></li><li><p>Drives system readiness, process discipline, and continuous improvement initiatives across all plants, ensuring consistent application of policies, strong internal controls, and sustainable enhancements to P2P and operational procurement performance.</p></li></ul><p><strong>Decision-Making & Influencing Skills </strong></p><ul><li><p>Demonstrates strong, timely, and informed decision-making in fast-paced operational environments, ensuring continuity of procurement and supply chain activities during high-pressure situations.</p></li><li><p>Influences senior stakeholders across Operations, Finance, Supply Chain, IT, Legal, and other business units to drive alignment, resolve escalations, and reinforce procurement governance and process discipline.</p></li><li><p>Negotiates effectively with suppliers and cross-functional teams, resolving conflicts related to delivery performance, service execution, pricing discrepancies, and P2P process breakdowns while maintaining strong relationships.</p></li><li><p>Balances operational urgency with compliance, risk, and commercial considerations, ensuring decisions support business continuity, protect organisational interests, and align with EGA’s values and leadership expectations</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><ul><li><p>Bachelor’s degree in supply chain management, Information Technology, or a related field with additional certifications in project management methodologies.</p></li></ul><p>Minimum Experience:</p><ul><li><p>15+ years of procurement or supply chain experience, with significant leadership responsibility in high-volume operational procurement and P2P environments.</p></li><li><p>Proven track record managing multi-site operations, vendor onboarding, material cataloguing, expediting, and outsourced procurement teams.</p></li><li><p>Experience resolving senior-level supplier and end-user escalations in critical operational settings.</p></li></ul><p>Technical & Functional Skills</p><ul><li><p>Deep understanding of end-to-end P2P cycles, operational procurement, and supplier performance management.</p></li><li><p>Strong command of SAP MM and digital procurement tools.</p></li><li><p>Ability to analyse operational data, manage KPIs, and improve process effectiveness.</p></li></ul><p>Leadership & Management Skills</p><ul><li><p>Executive-level people leadership with the ability to lead multiple managers and cross-functional teams.</p></li><li><p>Strong decision-making, governance, and compliance orientation aligned with DOA and audit standards.</p></li><li><p>Skilled in building capability, driving accountability, and leading continuous improvement.</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Job Purpose:</p><br><ul><li><p>Succession the Transfer Agency Services Manager/AVP in handling and processing the operations & automations.</p><br></li><li><p>Communicating with many entities (Clients/Counterparties/Fund administration) both local and global.</p><br></li><li><p>Responsible for building the required operational infrastructure of diverse Funds products like mutual funds, fixed income funds, hedge funds, structured funds , ETFs., etc., and Clients’ requirements.</p><br></li></ul><p>Key Accountabilities:</p><br><p>Policies, Systems, Processes & Procedures </p><br><p> Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br><p> Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank. </p><br><p>Continuous Improvement </p><br><p>§ Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br><p>Reporting</p><br><p>§ Assist in the preparation of timely and accurate statements and reports to meet clients’ & department requirements, policies and quality standards.</p><br><p>Job Context:</p><br><ul><li><p>Performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, & transfer of shares/units</p><br></li><li><p>Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement</p><br></li><li><p>Daily & weekly reconciliations of positions and Transactions. Investigation and resolution of recon breaks</p><br></li><li><p>Review AML/KYC documents for all entity types, i.e., Corporates, foundation/charities, institutional investors, retail investors, HNIs, designated bodies, etc. </p><br></li><li><p>Ensure all clients’ & investors’ KYC records are compliant with regulatory standards.</p><br></li><li><p>Tracking and periodic renewal of KYC documents by ensuring timely communication and collection of information.</p><br></li><li><p>Retain/archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval.</p><br></li><li><p>Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines.</p><br></li><li><p>Hands-on Fund Setup, Investor Setup, Company Setup, Contacts, and circulation list updates over internal applications</p><br></li><li><p>Handling and processing of Payout transactions (units Dividend, cash dividend, Early Bonus, Coupon payment, etc)</p><br></li><li><p>Client & Investor reporting – ensure all reports are prepared with 100% accuracy and delivered on time.</p><br></li><li><p>Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations</p><br></li><li><p>Assist with Tax audits and tax returns. Provide reports as per clients’ requirements.</p><br></li><li><p>Coordinate and support Fund Accounting with all NAV processes – calculation & publishing of NAV.</p><br></li><li><p>Checking funds NAVs are updated correctly in the system and if any discrepancy, contact the related parties to resolve.</p><br></li><li><p>Checking the daily report of subscription/redemption figures that will be used in the calculation of the end of day NAV.</p><br></li><li><p>Data Management – Create and maintain Investor Data as per clients’ & regulatory requirement. Ensure 100% accuracy.</p><br></li><li><p>Reviewing and processing of Management / Performance fees and incentive fees</p><br></li><li><p>Prepare and print confirmation letters to be sent to unit holders for subscription, redemption and switching.</p><br></li><li><p>Support all adhoc requests received from clients & assigned by Manager, as per department guidelines and procedures.</p><br></li><li><p>Support all internal/external audit activity by providing support in relation to TA documents/information.</p><br></li><li><p>Communicating/escalating issues to management when applicable. Handling and maintenance of confidential client documentation.</p><br></li><li><p>Ensure that all applications are completed before the cut off time/date.</p><br></li><li><p>Check investor’s account and investor holding before proceeding with the transaction.</p><br></li><li><p>Provide data and prepare weekly/monthly MIS, Capacity plan, KPI, etc.</p><br></li><li><p>Identify & implement process control and provide innovative ideas for process enhancements.</p><br></li><li><p>Comply with organization policies and regulations. Stay informed on industry developments and changes in regulation.</p><br></li><li><p>Ensure all transactions (financial & non-financial) and data are confidential.</p><br></li></ul><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in Bachelors in Business Administration, Banking & Finance, Accounting or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><ul><li><p>5 years’ relevant experience in Transfer Agency Services & Investment Services/Operations with at least 3 years in similar positions of progressively increasing managerial responsibilities in the CENTRALIZED OPERATIONS function.</p><br></li><li><p>Need to have good understanding of Excel and hands on the formulas like V-lookup, H-lookup match, index and IF functions, etc.</p><br></li><li><p>Fair understanding of SWIFT (MT103, MT202, etc.), FED payment, Internal Transfer, & FX transactions </p><br></li><li><p>Able to read Standard settlement Instructions ( SSIs ) and identify any missing/incorrect information</p><br></li><li><p>Must be a team player, capable of multi-tasking and able to work within tight deadlines </p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Business Analyst - Open Finance </strong>
<strong>Role Overview</strong>
<p>We are seeking an experienced <strong>Business Analyst</strong> to join a leading financial services organisation, supporting strategic transformation and digital banking initiatives.</p><br><br>
<p>This role is responsible for bridging the gap between business stakeholders and technology teams, ensuring business requirements are translated into effective, scalable, and compliant solutions. The successful candidate will possess strong banking domain expertise, exceptional stakeholder management skills, and a proven ability to drive business outcomes through process improvement, requirements analysis, and solution delivery.</p><br><br>
<p>The ideal candidate will have experience working within banking or financial services environments, with exposure to customer onboarding, customer lifecycle management, digital banking, and regulatory frameworks.</p><br><br>
<strong>Key Responsibilities</strong>
<ul>
<li>Collaborate with business stakeholders to elicit, analyse, and document business requirements </li><li>Translate business needs into functional specifications, epics, user stories, process flows, and business requirements documents (BRDs) </li><li>Act as the key liaison between business and technology teams, ensuring clear communication and alignment </li><li>Work closely with Product Owners, Developers, Architects, and QA teams to support successful project delivery </li><li>Support User Acceptance Testing (UAT) activities, including planning, execution, and business sign-off </li><li>Analyse and optimise existing business processes, customer journeys, and operational workflows </li><li>Prepare and maintain documentation including BRDs, process maps, use cases, and business impact assessments </li><li>Ensure solutions align with regulatory requirements, governance standards, and business objectives </li><li>Contribute to initiatives involving customer onboarding, KYC, customer lifecycle management, and digital transformation </li><li>Identify opportunities for process improvement and operational efficiency across banking products and services </li><li>Support Agile and Waterfall delivery teams through backlog refinement, requirement clarification, and stakeholder engagement
</li></ul>
<strong>Required Skills & Qualifications</strong>
<ul>
<li>Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline </li><li>Minimum 5 years of experience as a Business Analyst within banking or financial services environments </li><li>Strong understanding of: <ul>
<li>Retail Banking and/or Corporate Banking </li><li>Digital Banking Platforms </li><li>Customer Onboarding and KYC Processes </li><li>Customer Lifecycle Management </li><li>Core Banking Systems </li></ul>
</li><li>Proven experience in requirements gathering, business process analysis, and solution design </li><li>Strong stakeholder management and communication skills </li><li>Hands-on experience with: <ul>
<li>Jira </li><li>Confluence </li><li>Microsoft Excel </li><li>SQL </li></ul>
</li><li>Experience working with Agile and Waterfall delivery methodologies </li><li>Excellent verbal and written communication skills in English </li><li>Strong analytical and problem-solving capabilities
</li></ul>
<strong>Preferred Skills & Experience</strong>
<ul>
<li>Previous experience within UAE banking institutions or international corporate environments </li><li>Knowledge of Open Banking, Banking APIs, FinTech integrations, and digital banking ecosystems </li><li>Exposure to enterprise-wide digital transformation programmes </li><li>Professional certifications such as: <ul>
<li>CBAP </li><li>CCBA </li><li>PMI-PBA </li><li>Certified Scrum Master (CSM) </li><li>Equivalent Business Analysis certifications </li></ul>
</li><li>Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimisation </li><li>Familiarity with banking regulatory requirements and governance frameworks
</li></ul>
<strong>Halian Group</strong>
<p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br>
<p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br>
<p><strong>#LI-CC1</strong></p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We are seeking an experienced <strong>Senior Civil Engineer (Infrastructure)</strong> to support the delivery of infrastructure works for the Al Raha Island development in Ras Al Khaimah. The successful candidate will be responsible for overseeing the construction and supervision of roads, utilities, drainage, sewerage, water supply, and associated infrastructure works, ensuring compliance with project specifications, quality standards, safety requirements, and project schedules.</span></p><br><ul><li><span>Supervise the execution of infrastructure construction works on site.</span></li><li><span>Monitor contractor performance and ensure compliance with approved drawings, specifications, contract requirements, and quality standards.</span></li><li><span>Review and provide technical input on shop drawings, material submittals, method statements, and RFIs.</span></li><li><span>Coordinate with the Resident Engineer, inspectors, contractors, utility authorities, and the client to ensure smooth project execution.</span></li><li><span>Monitor project progress and identify potential delays or technical issues, proposing practical solutions.</span></li><li><span>Ensure all works comply with health, safety, environmental, and local authority requirements.</span></li><li><span>Conduct site inspections and witness testing and commissioning activities where required.</span></li><li><span>Prepare technical reports, progress updates, and site documentation.</span></li><li><span>Support the review of contractor claims, variations, and payment applications.</span></li><li><span>Mentor junior engineers and provide technical guidance to the site supervision team.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10- 15 years work experience partnered with a Bachelor degree in Civil Engineering.</span></p><br><ul><li><span>Bachelor's degree in Civil Engineering.</span></li><li><span>Minimum <strong>10–12 years</strong> of experience in civil engineering, with a strong focus on infrastructure projects.</span></li><li><span>At least <strong>5 years</strong> of UAE experience in construction supervision or consultancy.</span></li><li><span>Proven experience in roads, utilities, stormwater drainage, sewerage, potable water, irrigation, and associated infrastructure works.</span></li><li><span>Strong understanding of construction methodologies, quality control, and contract administration.</span></li><li><span>Familiarity with FIDIC contracts is preferred.</span></li><li><span>Excellent communication, coordination, and problem-solving skills.</span></li><li><span>Proficiency in Microsoft Office and engineering software such as AutoCAD and Civil 3D is an advantage.</span></li><li><span>UAE driving licence is preferred.</span></li><li><span>Experience working on large-scale residential, mixed-use, or master-planned community developments.</span></li><li><span>Previous experience on projects for government or semi-government developers is an advantage.</span></li><li><span>Familiarity with Ras Al Khaimah and Northern Emirates authority requirements is preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>