Database Developer Jobs

Read this first — the absolute prerequisite We are extraordinarily specific about who we want to talk to. This is not a job. It's an independent consulting engagement, retainer plus uncapped commission, non-exclusive and fully remote. If you're looking for a full-time salaried position, this isn't it. Most candidates will not fit. Please read the next paragraph carefully before reading the rest of the post.<br>You must have personally sold — or currently hold deep, active relationships with senior decision-makers who buy — large-scale BPO, managed services, headcount-based outsourcing, or human-intensive operational engagements at seven-figure-plus contract sizes. This is the kind of work where your client is paying for human teams executing operational work at volume: large outsourced support teams, data annotation programmes, managed back-office operations, customer service at scale, KPO, RPO, or any structure where headcount is the unit of value.<br>If you have spent your career selling enterprise Saa S, AI products, software platforms, or other product-led categories — and you do not have direct, current relationships with buyers of headcount-based outsourced services — this engagement is not for you, regardless of how strong your network may be elsewhere.<br>We are selling a tech-first solution into the BPO buyer market. We do not need someone who has sold tech. We need someone who has sold into the people who buy BPO services — and can bring that network to the table credibly.<br>If that describes you, read on.<br>About the client (the parts we can share) Our client is a fast-scaling AI-augmented services company serving global enterprise clients in compliance-heavy categories — financial services, global data providers, and tech unicorns whose names you would recognise — and now expanding into adjacent verticals, with each new line of business targeting eight-figure scale and above.<br>The origin story is the differentiator. They did not start as a BPO that added AI. They started as a tech company — founded by startup veterans and now led by engineers, AI researchers, and product operators — and then layered in human teams where regulation, judgement, and output quality demanded it. The architecture is genuinely different. Other BPOs cannot replicate it because they were never built that way.<br>The team today reflects exactly this thesis:Customer success and operations leadership from Google and senior global tech companies. Engineering and AI talent from Turing and leading Silicon Valley AI companies. Operations leaders from the largest BPOs in the world — people who actually ran enterprise back-office at scale and know precisely where the legacy model breaks. This is not a startup hoping to figure out enterprise services. This is an AI-first operator scaling into a category most legacy players will not survive.<br>What this is A confidential advisory engagement for a small group of senior commercial operators with the network described above.<br>You will be paid a monthly retainer for active engagement and warm introductions, a per-meeting fee for qualified meetings you facilitate with senior decision-makers who have authority over seven-figure outsourced services spend, and meaningful commission on deals that close end-to-end where you have been involved in the cycle. The specific structure is calibrated to the strength of your network, the depth of your involvement, and the outcomes you bring.<br>This is structured as an independent engagement. You operate with autonomy and are compensated on outcomes — meetings booked, deals influenced, deals closed. We are deliberately not closing the door on what this could become over time. Several of the relationships we build through this engagement will compound into something larger — a senior commercial seat, an executive role, deeper participation in a specific line of business, or a long-term partnership with the company. We will not promise any of those things upfront. We will tell you what is true: we are looking for people we want to be in business with for years, and the engagement is designed to make that possible.<br>If you are looking purely for salaried employment, the structure here may not satisfy you in its current form. If you are looking for a serious commercial opportunity that compensates you for the network you have built — and that may compound into something more substantial — read on.<br>Qualifying criteria (non-negotiable) We will not progress conversations that fail any of the following:You have sold — or hold direct, current relationships with the people who buy — headcount-based BPO, managed services, or outsourced operations engagements at seven-figure-plus contract sizes. Working, active relationships only. Not Linked In connections from three years ago. This is the absolute prerequisite. Everything below refines it. Seven-figure deal experience. You have personally been in the room — not adjacent to it — for enterprise contracts at $1M+ ACV. You can describe the negotiation, the procurement process, and the reason it closed. End-to-end ownership. You have run a deal cycle from initiation through signature. You did not hand off after qualification, and you did not only close the last 10%. You owned the arc. Pain-point fluency. You can articulate, unprompted, where outsourced services models break at the senior buyer level — the headcount math that no longer survives AI, the gap between what an MSA promises and what year two actually delivers, and what enterprise buyers really want when they say they want "AI, but with quality."You can open doors. This is the prerequisite to commercial outcomes. Everything else refines it.<br>Who tends to fit You bring a network of senior decision-makers at companies who buy headcount-based BPO services, managed services, data annotation programmes, or large outsourced operations. You have personally closed seven-figure-plus deals in this category. You understand the buyer's world from the inside — the procurement gauntlet, the headcount math, the difference between what an MSA promises and what year two delivers.<br>You have spent your career inside the BPO and enterprise services world. You understand exactly where the legacy model is being repriced. And you would be excited to bring something AI-first to the relationships you have built over years.<br>We are not interested in: career-junior salespeople, lead-generation agencies, list resellers, or anyone whose enterprise network sits primarily in Saa S, software platforms, or other product-led categories that are not tied to outsourced services buyers.<br>How we evaluate Application is via a short two-stage process — a written intake form about your experience, which will be personally by the client's leadership.<br>If you clear both stages, you'll move through a sequence of interviews — beginning with a senior partnerships lead or operations manager, followed by the Chief of Staff or the CEO directly. Strong candidates are typically through the entire process inside two weeks.<br>A formal CV is welcome but not required. We evaluate based on the application itself and your Linked In.<br>One final note We are deliberately small in how many advisors we bring into this engagement. We are not building a referral programme that scales to hundreds. We are looking for a specific tier of operator whose individual networks materially move the commercial needle — and we treat them accordingly.<br>If that is you, we want to hear from you.

We're Hiring: Mechatronics Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing advanced engineering, automation, intelligent equipment, and integrated technology solutions across diverse markets. Our teams combine mechanical, electrical, electronics, controls, software, robotics, manufacturing, and systems engineering expertise to design, deploy, and optimize reliable mechatronic systems for complex industrial applications. The Role We are seeking an experienced Mechatronics Manager to lead mechatronics engineering, automation, robotics, intelligent equipment, motion systems, controls, prototyping, integration, and technical development programs. The ideal candidate will provide multidisciplinary leadership across mechanical and electrical systems, sensors, actuators, motors, PLCs, robotics, embedded systems, industrial networks, and software, ensuring integrated solutions meet performance, reliability, safety, quality, and cost objectives. Key Responsibilities Develop and implement mechatronics engineering strategies aligned with business, product, manufacturing, and technology objectives. Lead multidisciplinary mechatronics engineering teams across mechanical, electrical, electronics, controls, automation, robotics, and software disciplines. Manage the design, development, integration, testing, commissioning, and optimization of mechatronic systems. Define system-level requirements, functional specifications, technical architecture, interfaces, and performance targets. Develop integrated mechanical, electrical, electronic, control, and software solutions. Lead the design of automated machinery, production equipment, robotic systems, intelligent devices, and industrial automation platforms. Evaluate motors, drives, actuators, sensors, controllers, PLCs, servos, robotics, vision systems, and embedded technologies. Develop motion-control systems involving servo motors, stepper motors, linear actuators, gear systems, and precision positioning. Lead robotics integration including industrial robots, collaborative robots, autonomous systems, end-effectors, and robotic work cells. Design and optimize pneumatic, hydraulic, electromechanical, and precision mechanical systems. Coordinate mechanical and electrical packaging, component selection, system interfaces, and design integration. Develop control architectures using PLCs, industrial PCs, embedded controllers, motion controllers, and distributed control systems. Integrate sensors and instrumentation for position, force, pressure, temperature, vibration, vision, and condition monitoring. Manage industrial communication networks and protocols used by integrated equipment and automation systems. Support development and integration of HMI, SCADA, MES, machine-vision, and manufacturing-control interfaces. Lead prototyping, proof-of-concept development, engineering trials, and technology demonstrations. Establish design-review processes covering requirements, architecture, risk, manufacturability, reliability, safety, and performance. Coordinate system simulation, modeling, testing, validation, and performance verification. Develop engineering test plans, acceptance criteria, validation procedures, and commissioning requirements. Lead factory acceptance testing, site acceptance testing, commissioning, and production handover. Investigate system failures, intermittent faults, control issues, mechanical failures, and integration problems. Conduct root-cause analysis and implement corrective and preventive actions. Analyze system performance data to identify reliability, productivity, and optimization opportunities. Improve equipment cycle time, precision, throughput, energy efficiency, and operational stability. Support predictive maintenance and condition-monitoring solutions for mechatronic equipment. Integrate sensors, data acquisition, analytics, and diagnostic systems to improve equipment visibility. Coordinate engineering changes, design modifications, software updates, and hardware upgrades. Maintain configuration control and ensure engineering changes are properly documented, reviewed, tested, and released. Support new-product introduction, manufacturing automation, process development, and production scale-up. Work closely with manufacturing engineering and operations teams to improve automation readiness and production performance. Apply design-for-manufacturing, design-for-assembly, design-for-serviceability, and lifecycle engineering principles. Evaluate emerging technologies including AI-enabled robotics, machine vision, digital twins, autonomous systems, edge computing, and intelligent controls. Develop technical roadmaps for mechatronics platforms, automation architectures, and future equipment capabilities. Manage technology suppliers, equipment manufacturers, system integrators, component suppliers, and engineering contractors. Define technical specifications, supplier requirements, acceptance criteria, warranties, service expectations, and performance standards. Monitor supplier technical performance, delivery quality, responsiveness, and engineering support. Support procurement of motors, drives, sensors, controllers, robotics, actuators, automation hardware, and specialized components. Manage engineering budgets, project costs, capital investments, resources, and technical schedules. Develop business cases for automation and mechatronics investments, including ROI, productivity gains, lifecycle costs, and risk. Ensure mechatronic systems comply with applicable machinery safety, electrical, functional safety, EMC, environmental, and regulatory requirements. Conduct engineering risk assessments, FMEA, hazard analysis, and safety reviews. Support functional safety implementation for automated and robotic systems where applicable. Develop technical documentation including system specifications, schematics, drawings, software documentation, test procedures, and maintenance manuals. Establish engineering standards, component libraries, design guidelines, and reusable mechatronics architectures. Train and mentor engineers, technicians, and technical specialists in mechatronics technologies and engineering practices. Promote Lean, Six Sigma, reliability engineering, systems engineering, and continuous-improvement methodologies. Benchmark technologies and engineering practices against industry developments and leading manufacturers. Build relationships with universities, research institutions, technology companies, and specialist engineering partners. Provide management with regular reports covering engineering programs, system performance, technical risks, costs, milestones, and improvement opportunities. Key Performance Indicators Mechatronics projects delivered Engineering project schedule adherence System development cycle time Prototype development cycle time First-pass design success System integration success rate Commissioning cycle time Factory acceptance test performance Site acceptance test performance Equipment availability Equipment uptime Overall equipment effectiveness Machine cycle time Production throughput System reliability Mean time between failures Mean time to repair Unplanned equipment downtime Repeat failure rate Predictive maintenance effectiveness Control-system performance Motion accuracy Positioning repeatability Robotics utilization Automation utilization Machine-vision accuracy Sensor and instrumentation reliability System response time Process capability Engineering change effectiveness Design defect rate Field failure rate Safety incidents Functional safety compliance Supplier performance Supplier SLA compliance Engineering budget adherence Capital project ROIManufacturing cost reduction Energy-efficiency improvement Training and competency completion Continuous-improvement savings Ideal Candidate The successful candidate should have strong experience in mechatronics engineering, industrial automation, robotics, controls engineering, electromechanical systems, intelligent machinery, or advanced manufacturing technology. The candidate should demonstrate:Proven experience managing multidisciplinary mechatronics or automation engineering teams. Strong understanding of mechanical, electrical, electronics, controls, software, and systems integration. Experience designing and commissioning automated machinery, robotic systems, or intelligent equipment. Strong knowledge of PLCs, motion controllers, servo systems, drives, sensors, actuators, and industrial communication networks. Experience with industrial robots, collaborative robots, machine vision, automated handling, or autonomous systems. Understanding of pneumatic, hydraulic, electromechanical, and precision motion systems. Experience with HMI, SCADA, MES, industrial PCs, embedded systems, or related automation platforms. Strong troubleshooting and root-cause analysis capabilities. Experience with system testing, validation, commissioning, and production release. Strong understanding of machinery safety, electrical safety, functional safety, EMC, and applicable engineering standards. Experience with FMEA, risk assessment, reliability engineering, Lean, Six Sigma, or continuous improvement. Ability to evaluate engineering designs, technology options, suppliers, costs, risks, and lifecycle requirements. Experience managing engineering projects, budgets, technical resources, and delivery schedules. Strong experience working with equipment manufacturers, system integrators, component suppliers, and contractors. Familiarity with digital twins, industrial IoT, edge computing, AI-enabled automation, or predictive analytics is highly desirable. Strong analytical, technical, and problem-solving skills. Excellent communication, technical documentation, presentation, and stakeholder-management capabilities.

Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>ROLE OVERVIEWThe Motion Graphics & Digital Content Designer will create high-quality, on-brand motion, video, and digital-first content across Shukran loyalty touchpoints, including social media, CRM, website, app, digital screens, in-store, and partnership communications. This position translates campaign ideas and creative briefs into engaging animated and video content, from concept and storyboarding through editing, post-production, and final delivery. It plays a key part in strengthening Shukran's social and digital presence, bringing campaign narratives to life, and ensuring content is platform-relevant, visually consistent, and designed to drive customer engagement across the loyalty ecosystem. The role reports to the Content & Creative Manager and works closely with the Graphic Designers within the team.<br>KEY RESPONSIBILITIESMotion Graphics & Animation Create 2D motion graphics, animations, animated typography, transitions, and visual effects for Shukran content across social media, CRM, website, app, and digital screens Translate creative concepts, storyboards, and static key visuals into polished motion assets that align with campaign objectives and Shukran brand guidelines Develop reusable motion templates and design systems that improve production efficiency while maintaining creative consistency and brand identity Apply strong principles of timing, pacing, composition, typography, and visual hierarchy to keep content clear, engaging and relevant Adapt approved motion assets for different markets and channels, including English and Arabic versions and platform-specific sizes<br>Social, Digital & Campaign Content Conceptualize and produce platform-native social content, including Reels, Stories, short-form videos, GIFs, and animated posts communicating Shukran offers, benefits, announcements, participations etc…Optimize content for mobile viewing, including strong opening frames, pacing, subtitles, safe zones, and platform-specific technical requirements, while staying selectively current with social content trends appropriate to the Shukran brand Edit supplied footage, brand assets, typography, music, and sound into short-form digital and social content, exporting and quality-checking final assets against each channel's requirements Deliver motion and video assets for loyalty campaigns, seasonal initiatives, brand collaborations, member communications, and in-store activations Contribute creative ideas and motion-led formats to campaign plans, social calendars, and seasonal marketing priorities Collaboration & Creative Operations Partner with the Content & Creative Manager to translate campaign strategy, messaging, and creative direction into effective motion and digital content Work with the Graphic Designers to maintain a coherent visual system across motion, video, and social assets Liaise with cross-functional stakeholders, including Partnerships, Loyalty Strategy & Growth, Digital Marketing, CRM, and Business Operations, as well as external agencies and production partners Manage multiple creative deliverables and timelines, flagging risks early and ensuring assets are completed accurately and on schedule Maintain organized working files, source assets, and templates using agreed folder structures, naming conventions, and version-control practices<br>QUALIFICATIONS & EXPERIENCEBachelor's degree in Multimedia, Motion Design, Animation, Film, Visual Communication, or a related field A strong portfolio and showreel demonstrating motion graphics, animation, video editing, and social-first digital content across multiple formats is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage5+ years of experience in motion design, animation, video editing, or digital content production, ideally in a fast-paced, campaign-driven environment Proven experience creating social-first motion and video content across multiple platforms, formats, and aspect ratios Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, and working with agencies or production partners, is a strong plus<br>TECHNICAL SKILLSAdvanced proficiency in Adobe After Effects, Adobe Premiere Pro and Media Encoder with strong working knowledge of Illustrator, Photoshop, and Figma Strong capability in 2D animation, motion typography, compositing, masking, colour correction, sound editing, and post-production workflows Strong understanding of platform specifications, codecs, compression, frame rates, safe zones, and aspect ratios, including 16:9, 9:16, 1:1, and 4:5Working knowledge or exploring AI-assisted creative tools for video generation, animation, and image-to-video (such as Runway, Adobe Firefly, or Midjourney), with the ability to integrate AI-generated content into professional motion-design workflows that meet Shukran's brand, quality, and channel requirements<br>CORE COMPETENCIESStrong visual storytelling ability with a sharp eye for movement, timing, composition, and brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Strong organizational skills and the ability to manage multiple projects, formats, feedback rounds, and deadlines simultaneously Collaborative and culturally aware, with sound judgment applying trends to a multi-market loyalty brand Proactive, detail-oriented, and solution-focused, with the flexibility to respond to changing priorities and feedback<br>SUCCESS MEASURESMotion, video, and digital content that is consistently on-brand, visually strong, and fit for each channel Social-first content that communicates campaign messages clearly and contributes to stronger audience engagement Accurate, on-time delivery of campaign assets across multiple formats, markets, and touchpoints Strong day-to-day collaboration with the Content & Creative Manager, Graphic Designers, and wider marketing team

Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Overvire The Graphic Designer – Brand & Campaigns will develop concept-led, on-brand visual communications across Shukran campaigns and initiatives, from initial creative routes and master key visuals through integrated execution across CRM, app, social media, websites, in-store, OOH, and partnership touchpoints. The role combines strong conceptual thinking with hands-on design, translating creative briefs, business objectives, and customer insights into distinctive, scalable design systems that strengthen Shukran's visual identity across markets. The position reports to the Content & Creative Manager and works closely with the creative team (Graphic Designer, Motion Graphics & Digital Content Designer), and the wider marketing team.<br>Key Responsibilities:Brand & Campaign Design Develop visual concepts, moodboards, creative routes, and master key visuals for Shukran communications including seasonal campaigns and initiatives, brand collaborations, announcements, and member communications. Translate campaign briefs, messaging, business objectives, into clear and compelling visual narratives Present creative routes and design rationales, respond constructively to feedback, and refine approved directions Build adaptable campaign design systems that extend consistently across digital, CRM, social, in-store, OOH, and partnership touchpoints Support the implementation and ongoing evolution of Shukran's brand identity, guidelines, templates, typography, colour, imagery, and layout principles<br>Digital & Integrated Execution Design static assets for email and CRM, app, social media, websites, digital media, in-store POS, OOH, presentations, and partnership communications Adapt master visuals across markets, customer segments, channels, formats, and sizes while maintaining clarity, hierarchy, and brand consistency Design visually engaging and responsive landing-page layouts in collaboration with content, CRM, digital marketing, and development teams, ensuring alignment with campaign objectives and brand guidelines. Create accurate English and Arabic layouts, ensuring appropriate typography, alignment, legibility, and cultural relevance Prepare production-ready digital and print artwork, including resolution, colour profiles, bleed, file formats, and final technical quality checks Develop reusable templates, component libraries, and visual toolkits for recurring communications and campaign rollouts<br>Collaboration & Creative Operations Partner with the Content & Creative Manager to translate brand, content, and campaign strategy into cohesive design solutions Collaborate with the Graphic Designer and Motion Graphics & Digital Content Designer to maintain consistency across static and motion assets and support efficient creative handovers Build and maintain organized creative asset libraries, templates, source files, and campaign archives, following clear naming conventions, folder structures, and version-control practices. Coordinate with cross-functional stakeholders, agencies, and production partners when needed, while managing multiple deliverables, timelines, working files, and version-control requirements<br>Qualifications and Education Bachelor's degree in Graphic Design, Visual Communication, Branding, or a related field A strong portfolio demonstrating campaign concepts, master key visuals, brand systems, and integrated digital and print execution is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage<br>EXPERIENCE5+ years of experience in graphic design, brand design, or campaign creative development, ideally in a fast-paced, campaign-driven environment Proven experience developing master key visuals and scalable campaign systems from concept through cross-channel rollout and final production Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, including collaboration with internal teams and external agencies, is a strong advantage<br>TECHNICAL SKILLSAdvanced proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign, with strong working knowledge of Figma and Keynote. Knowledge of Adobe After Effects is an advantage. Strong command of layout and composition, typography, visual hierarchy, color, imagery, image retouching, and grid systems across digital and print production Working knowledge of AI-assisted visual-development tools such as Adobe Firefly, Midjourney, or equivalent platforms, with the ability to refine outputs to meet brand and quality standards<br>CORE COMPETENCIESStrong conceptual thinking & visual storytelling, with a sharp eye for composition, typography, & brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Collaborative and clear communicator across creative, marketing, business, agency, and production teams Proactive, detail-oriented, culturally aware, adaptable to changing priorities, and open to feedback<br>SUCCESS MEASURESDistinctive, on-brand campaign concepts and master key visuals that strengthen Shukran's creative output Achievement of agreed annual individual performance objectives and measurable contribution to the creative team’s annual KPIs. Consistent, high-quality design execution and efficient collaboration, supported by the timely delivery of accurate, production-ready assets, scalable templates, organized working files, and reusable design systems across channels, formats, and markets.

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<p>JOB PURPOSE:</p><ul><li><p>Set up and improve product quality characteristics, develop and provide safe operating practices and define measurement techniques to ensure that casting operations is able to produce value added products at the required quality, meeting customer’s specification.</p></li><li><p>Set up and improve product quality characteristics, establish cross-departmental procedures (e.g., for bus bar, mill scrap), oversee recycled metal evaluation, and expand metallurgical services to support operational demands and increased customer-driven technical requirements.</p></li><li><p>Contribute toward developing various alloys, products and processes to enhance the productivity while maintaining the lowest possible manufacturing costs without compromising the best quality target.</p></li></ul><p><strong>&nbsp;</strong></p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KEY ACCOUNTABILITIES:</p><p><strong>Safety:</strong></p><ul><li><p>Ensure that subordinates are trained and developed to carry out their required duties in a competent manner and ensure that people working in his team follows safety rules and practices.</p></li></ul><br><p><strong>Quality:</strong></p><ul><li><p>Direct the activities of a multi- cultured workforce efficiently and effectively to ensure Cast house produces a range of products and alloys to meet customer expectations.</p></li></ul><br><ul><li><p>Initiates or participates in process/product optimisation drives to contribute toward continuous improvement in product quality and process efficiency</p></li></ul><br><ul><li><p>Ensures that established product quality criteria related to metal cleanliness assessments of liquid metal, metallography studies of cast products are effectively utilized</p></li></ul><br><br><br><ul><li><p>Establishes and validates TDS (Technical Data Sheets) across departments including Potroom Services (e.g., SRSS rotors), Reduction (e.g., TiB₂ granules), and external recycled scrap evaluation.</p></li><li><p>Oversees full metallographic analysis of recycled/secondary aluminium products and implementation of scrap-based process protocols in coordination with cast house operations.</p></li><li><p>Ensures procedures are developed for handling non-casthouse scrap sources (e.g., dig out, mill scrap, bus bars) to maintain quality consistency.</p></li><li><p>Leads metal cleanliness monitoring plans aligned with client requirements and process capability reporting.</p></li><li><p>Approves or rejects all consumables only after full metallurgical evaluation.</p></li><li><p>Manages technical interface with growing customer base through audits, visits, and resolution of customer complaints.</p></li><li><p>Ensure that the necessary practices and procedures, in place and applied in the Casthouse, are in compliance with ISO9001, ISO14001, IATF 16949 ,ISO 45001, VDA 6.3 & 6.5</p></li><li><p>Develops and enforces metallurgical quality sessions for all shifts and levels to maintain high awareness across the workforce.</p></li></ul><br><p><strong>Budgets/Costs:</strong></p><ul><li><p>Select /recommend metallurgical equipment to provide the necessary services required for technical development in the casting process to meet the technological as well as market requirements.</p></li><li><p>Controls budgets and seeks to minimize costs where appropriate</p></li><li><p>Explore potential for savings in controllable cost to achieve management actions without impacting the final product quality</p></li></ul><br><p><strong>Operations:</strong></p><ul><li><p>Control the activities of metallographic & metal cleanliness assessment & develop necessary procedures to provide complete metallographic services for metal quality assessments, process control and customer’s complaints investigation.</p></li><li><p>Establishes cross-functional task forces to investigate recurring operational issues and implement systemic solutions across departments.</p></li><li><p>Assist, implement and maintain a systematic evaluation of the alloying materials to continuously improve product quality and process efficiency.</p></li><li><p>Assist area senior manager in developing specification for refractory materials and other process materials & ensure that these materials are systematically evaluated and MSDS (Material safety Data sheet) are checked to avoid adverse effects on processes and products.</p></li><li><p>Coordinates technical support to internal departments (ATA, Potroom, Power, Technology) to align with evolving product and scrap integration demands.</p></li><li><p>Manages audits of consumables suppliers and integrates assessments into procurement qualification processes.</p></li><li><p>Leads metallurgy team’s readiness and procedure setup for the recycling plant process/products including sampling and evaluation framework.</p></li><li><p>Assist Area Director in the investigation of customer complaints/queries and technical support for both EGA and non-EGA metal.</p></li><li><p>Participate in process/product optimisation drive to contribute in continuous improvement in product quality and process efficiency.</p></li><li><p>Conducts internal and external quality audits to ensure that all processes and products are well aligned with ISO 19001 and IATF19469 requirements.</p></li><li><p>Review & check the metallurgical equipment’s operating practices and calibrations validity to ensure that equipment’s calibrations are up to date, equipment’s are operated according to operating practices to sustain ISO/IEC 17025 latest revision accreditation.</p></li><li><p>Manage R&D projects to run in-house or with external institutions while exploring new ideas and techniques to make sure that EGA always possess competitive edge in market to provide high quality products to its customers.</p></li><li><p>Ensure that customer’s technical visits, process and product audits are effectively facilitated.</p></li><li><p>Establish APQP, PPAP, FMEA and control plans/documents as per IATF16949 automotive standard and ensure a systematic approach for the validation & revalidation, root cause & failure analysis and corrective & preventive measures for all processes, products and customer complaints to fulfil IATF16949 automotive requirements.</p></li><li><p>Ensure Lean principles are followed at all times to reduce waste and improve productivity&nbsp;</p></li><li><p>Attend various seminars and conferences with suppliers, users and customers. Provide technical supports/assistances in guidance of Director- metallurgy Services.</p></li><li><p>Monitor the training & development of all metallurgical staff to maintain high standards of operational performance and improve technical competence</p></li><li><p>Oversees supplier development programs, working closely with vendors to improve quality, reliability, and innovation in alloying and consumable materials.</p></li><li><p>Designs and monitors competency assessment programs for metallurgical staff to ensure continuous professional development and training compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;&nbsp; Authority/ Decision making:</p><br><ul><li><p>Liaise with the management regarding any threat to the process, quality of the products or significant threat to safety or environment.</p></li><li><p>Prepare an action plan and recommend the casting/ homogenisation practices for the new alloys & products.</p></li><li><p>Based on the Metallurgical knowledge and evaluation results decision is made on releasing /holding/reject the products</p></li><li><p>Assist Area &nbsp;Director in the investigation of customer complaints and root cause analysis.</p></li><li><p>Authorizes casting practices and alloy developments tailored for highly sensitive alloys and large profiles to meet stringent customer requirements.</p></li><li><p>Leads evaluation and integration of consumables and process materials before implementation, ensuring compliance with EGA quality standards.</p></li><li><p>Guides responses to a significantly increased number of technical queries due to Technical Marketing involvement and customer expansion.</p></li><li><p>Understanding /implementing the requirements of ISO/IEC17025 as per latest revision implemented in Metallurgy laboratory</p></li><li><p>Explain, interpret, evaluate and recommend on Metal Cleanliness & Metallurgical Results (Test Results) and share it with metallurgy/operation team</p></li><li><p>Development, Modification, Verification and Validation of Test Methods</p></li><li><p>Oversees approval of documentation (procedures) related to metallurgical practices, ensuring alignment with internal standards and external requirements.</p></li></ul><ul><li><p>Leads decision-making on escalation of metallurgical issues to senior leadership, ensuring timely and effective resolution.</p></li></ul></li></ul><br><p>QUALIFICATIONS & SKILLS:</p><p>&nbsp;<strong>Qualification:</strong></p><ul><li><p>University Degree in Metallurgical /Chemical/Material Science Engineering or equivalent</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience:</strong></p><ul><li><p>Minimum of Five (5) years of experience in the Metallurgy and Six (6) years in smelting process/ casting operation, preferably in an Aluminium smelting industry in Metallurgy/process control area. A good understanding / working knowledge of the smelting process/casting operations</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Skills:</strong></p><ul><li><p>Overall knowledge and experience in the Metallurgy laboratory, Metallography, casting operations and process control.</p></li><li><p>Knowledgeable in SPC methodology/ MSA /uncertainty measurement systems analysis, EDX, SEM analysis & mechanical (destructive & non-distractive) testing.</p></li><li><p>Strategic cross-functional communication with internal stakeholders and customers/suppliers; technical depth in metallurgical evaluation, testing standards, and quality system alignment with ISO/IATF</p></li><li><p>Excellent communication, strong leadership, &nbsp;teamwork and &nbsp;problem-solving skills.</p></li></ul>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>As the Senior Finance Manager – Joint Ventures (Fashion & Jewelry), you will act as the strategic finance partner for a portfolio of leading international luxury brands across the Middle East, including Fendi, Givenchy, Louis Vuitton, Celine, Loewe, Repossi, De Beers, Max Mara, Zimmermann, Christian Louboutin, Marni, Jil Sander, Kenzo, and Maison Margiela.</p> <p>You will work closely with Executive Management, Brand Partners, and Joint Venture leadership teams to drive profitable growth, support strategic investments, enhance shareholder value, and provide financial leadership across the full business lifecycle.</p> <p>The role combines business partnering, corporate finance, FP&A, governance, business development, and executive-level stakeholder management, requiring both strong analytical capabilities and commercial acumen.</p> <h4>Key responsibilities:</h4> <ul> <li><strong>Strategic business partnering</strong><br> Serve as the primary finance partner for the Fashion & Jewelry Joint Venture portfolio.<br> Partner with Joint Venture Finance Teams, and Chalhoub Executive Management to support strategic decision-making.<br> Challenge business assumptions and provide independent, data-driven recommendations.<br> Drive value creation initiatives focused on profitability, cash generation, and return on investment.<br> Support negotiations with international luxury brand partners on strategic and financial matters.</li> <li><strong>Financial planning & performance management</strong><br> Lead the annual budget, rolling forecast, and long-term planning processes.<br> Monitor financial performance against budget, forecast and prior year, identifying risks and opportunities.<br> Perform detailed variance analysis and translate financial results into actionable business insights.<br> Drive initiatives to improve revenue growth, profitability, cash flow and working capital.</li> <li><strong>Corporate finance & financial modelling</strong><br> Build robust financial models to support:<br> New Joint Venture opportunities<br> Business development projects<br> Store investment decisions<br> Valuation exercises<br> M&A and shareholder transactions<br> Develop integrated financial models including:<br> Profit & Loss<br> Balance Sheet<br> Cash Flow<br> Enterprise Value<br> IRR, NPV and Payback analysis<br> Evaluate investment opportunities and prepare financial recommendations for Executive Management.</li> <li><strong>Governance & executive reporting</strong><br> Prepare high-quality financial presentations for senior leadership and shareholders.<br> Present financial analyses and strategic recommendations to senior executives.<br> Ensure consistency, accuracy and transparency of financial reporting across the portfolio.<br> Support Joint Venture governance, shareholder reporting and Board decision-making processes.</li> <li><strong>Financial systems & process improvement</strong><br> Continuously improve financial reporting processes, planning tools and analytical capabilities.<br> Drive automation and process efficiencies across finance activities.<br> Ensure strong financial controls and high standards of data integrity.<br> Collaborate with cross-functional teams to enhance operational effectiveness.</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>You hold a Bachelor's degree in Finance, Accounting, Economics or a related discipline.</li> <li>You preferably hold an MBA and/or professional qualification (CPA, ACCA, CFA or CMA).</li> <li>You possess a minimum of 10 years of progressive finance experience, including significant exposure to FP&A, business partnering or corporate finance.</li> <li>You preferably have experience within luxury retail, retail, FMCG or consumer goods.</li> <li>You preferably have previous exposure to Joint Ventures, multinational organizations or matrix environments.</li> <li>You are adept in financial planning, budgeting and forecasting.</li> <li>You possess advanced financial modelling and valuation skills.</li> <li>You have a solid understanding of IFRS and financial reporting.</li> <li>You possess strong analytical and problem-solving capabilities.</li> <li>You have advanced Excel and PowerPoint skills; experience with ERP and BI tools is an advantage.</li> <li>You possess excellent communication and presentation skills and the ability to influence senior stakeholders through credible financial insights.</li> <li>You have a commercial mindset with a strong focus on value creation.</li> <li>You are a strategic thinker capable of balancing long-term vision with operational execution.</li> <li>You have excellent stakeholder management and relationship-building skills.</li> <li>You have the ability to manage multiple priorities in a fast-paced, international environment.</li> <li>You possess a high level of ownership, integrity and attention to detail.</li> </ul> <h4>What makes this role unique</h4> <ul> <li>Strategic exposure to some of the world's leading luxury brands.</li> <li>Regular interaction with C-suite executives, Boards of Directors and international shareholders.</li> <li>Opportunity to work across business partnering, corporate finance, business development, governance and strategic projects.</li> <li>Significant visibility within the Group and direct contribution to key investment and partnership decisions.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations &amp; Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain &amp; Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service &amp; Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing &amp; Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong>&nbsp;</span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.&nbsp;</li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife:&nbsp;</u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.&nbsp;</span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance.<br>Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team.<br>Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels.<br>SCOPE / BUSINESS CONTEXT&nbsp;<br>A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort&nbsp;<br>Number of Direct Reports – 18<br>Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC<br>CANDIDATE PROFILE&nbsp;<br>Experience&nbsp;<br>Previous experience with a large scale or multi-site EBC environment&nbsp;<br>Skills and Knowledge&nbsp;<br>Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure<br>Possesses excellent telephone sales skills<br>Strong customer development and relationship management skills<br>Ability to set accurate revenue goals for team<br>Ability to interpret market data and apply to sales strategy<br>Ability to implement successful sales strategies for multiple properties<br>Knowledge of all Marriott Lodging products, cultures and brand strategies<br>Knowledge of need time strategy as developed by Revenue Management<br>Knowledge of contractual agreements and legal implications<br>Knowledge of food trends, food and beverage composition and menu planning<br>Effective sales skills to upsell products and services<br>Ability to manage and balance large group and local catering business<br>Knowledge of marketing strategies<br>Knowledge of group business<br>Knowledge of operations and associated challenges for all brands<br>Financial management skills e.g., ability to analyze P&amp;L statements, develop operating budgets, forecasting and capital expenditure planning<br>Strong communication skills (verbal, listening, writing)<br>Effective decision making skills<br>Ability to influence others<br>Effective coaching and development skills<br>Strong organization skills<br>Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&amp;C&nbsp;Delphi, PMS, MARSHA, etc.<br>Strategic planning skills<br>Ability to evaluate business trends and modify business strategies accordingly<br>Ability to execute against the strategy; drive results<br>Strong problem-solving skills<br>Strong consensus building skills<br>Strong analytical skills<br>Good negotiation skills<br>Effective change management skills<br>Effective conflict management skills<br>Strong customer and associate relation skills<br>Ability to develop and maintain relationships e.g., associates, customers, vendors<br>Basic legal knowledge related to hotel operations<br>Strong presentation and platform skills<br>Good training/facilitator skills<br>Ability to effectively manage labor productivity<br>Knowledge of governmental regulations and all health and safety standards&nbsp;<br>Education or Certification<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred<br>Education or Certification&nbsp;<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre<br>Sales and Marketing:<br>Provides sales functional expertise to participating hotels.&nbsp;<br>Maximizes revenue by upselling packages and creative food and beverage.&nbsp;<br>Sets direction to ensure that Sales Team achieves goals.&nbsp;<br>Understands and achieves team and individual goals.&nbsp;<br>Provides critical input to market leaders for development of property and overall market sales strategy.<br>Participates in weekly sales strategy meetings.<br>Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities.<br>Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes.<br>Works with market leadership to encourage non-participating or new hotels to join the sales office<br>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results.<br>Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing.<br>Reviews turnover to the Event Planning team for consistency and completion.<br>Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards.&nbsp;<br>Reviews turnover to hotels for consistency and completion.&nbsp;<br>Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed<br>Revenue Management&nbsp;<br>Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate.<br>Utilizes property diagnostic process (PDP) in order to maximize revenue and profits.<br>Monitors local, regional and International business outlook and provides updates to Revenue Management.<br>Guest Satisfaction:<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.&nbsp;<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.&nbsp;<br>Ensures transfer of accurate, complete and timely information to operating departments at the properties.&nbsp;<br>Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate.&nbsp;<br>Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team.&nbsp;<br>Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.&nbsp;<br>Supports the customer recognition program in effect at the X Sales Office.&nbsp;<br>Human Resources:<br>Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties.&nbsp;<br>Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.&nbsp;<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.&nbsp;<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.&nbsp;<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.&nbsp;<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.&nbsp;<br>Administers sales bonus and incentive programs.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.).&nbsp;<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.&nbsp;<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.&nbsp;<br>Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).&nbsp;<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.&nbsp;<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).&nbsp;<br>Financial Management&nbsp;<br>Participates in the development of annual shared service operating budget.&nbsp;<br>Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.&nbsp;<br>Prepares weekly and period end P&amp;L critiques.&nbsp;<br>Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate.&nbsp;<br>MANAGEMENT COMPETENCIES<br>LEADERSHIP<br>Sales and Marketing Management<br>: Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals.&nbsp;<br>Revenue Management<br>: Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.<br>Guest Satisfaction<br>: Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share.<br>Human Resources<br>: Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.<br>Financial Management<br>: Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.&nbsp;<br>TECHNICAL EXPERTISE<br>Guest Satisfaction<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.<br>Ensures transfer of accurate, complete and timely information to operating departments at the property.<br>Ensures effective resolution of guest issues that arise as a result of the sales process.&nbsp;Brings issues to the attention of property leadership team as appropriate.<br>Leads guest satisfaction review sessions with Sales Team to identify areas of improvement.&nbsp;Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Ensures that a customer recognition program is in effect in the sales office.<br>Human Resources<br>Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties.<br>Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.<br>Administers sales bonus and incentive programs.<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably.&nbsp;Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.<br>Manages associate progressive discipline procedures for areas of responsibility.&nbsp;Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) .<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).<br>Financial Management<br>Manages operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.<br>Processes period end reporting and critique. Communicates financial results to appropriate stakeholders.<br>Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate.<br>OTHERS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Notify Loss Prevention/Security of any guest reports of theft<br>Policies and Procedures<br>Follow company, hotel and department policies and procedures.<br>Follows Marriott International Hotels Limited Regional Office policies and procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors and Management.<br>Working hours as required to do your job but normally not less than 48 hours per week.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Talk with and listen to other employees to effectively exchange information<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.<br>Physical Tasks<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati</span> </div>

Hotel <br><br>The Lana<br><br> Division & Department <br><br>Engineering - Engineering & Maintenance<br><br> Job Title <br><br>Electrician<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us an Electrician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As an Electrician at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package World-class Development Opportunities Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Flight Allowance every 24 months Shared Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for inspecting, diagnosing, maintaining and repairing electrical equipment and to ensure work is done to code. Perform preventive maintenance and tests all electrical systems, sub-systems and equipment which includes disassembly, replacement, cleaning and repair. Assembles and disassembles power and lighting equipment for exhibits, meetings and banquets. Complete electrical maintenance work orders from all departments on a timely basis, participate in the preventive maintenance program for all building equipment and rooms, and complete other special projects assigned. Responds to guest calls, resolves guest complaints and responds to emergency situations to ensure our guests receive nothing but the best experience. You’ll also maintain engineering area, clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Electrician, you’ll have the opportunity to bring these to life and continue to create our legacy. Will ensure implementation of Dorchester Collection Policies, Standards and Procedures in relation to Engineering fairly and consistently. Will be aware of all existing departmental job safety analysis and strive to work in an accident-free manner and to create a safe working environment for self and for others.<br><br>The items shared are the essence of a day in the life of an Electrician, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team. Diploma in Electrical Engineering or 2 Years Trade Course on Electrical. Technical Trade Course Certificate in Electronic/Electrical/Mechanics/HVAC-R or related. Electronic Technician certification or comparable certification or licensure required. Technical training in HVAC-R/electrical/Mechanical/plumbing. At least 3 years’ experience in facility management with minimum 1 year in international 5-star Hotel luxury brand. Minimum 2 years of hands-on experience in an Electrician or similar role. Pre-Opening experience is preferred. You have a talent for Equipment Maintenance - Performing routine maintenance on various MEP systems and equipment. Repairing Electrical related equipment or systems using the needed tools. Knowledge of materials, methods, and the tools involved in the construction or repair of buildings or other structures such as walkways, parking lots, and guest facilities. Knowledge of relevant equipment, policies, procedures. Able to read Building, Air-conditioning, Refrigeration and Electrical drawings. Analytical & critical thinking skills. Able to gather and organize information using a logical and systematic process. Able to work alone with minimum supervision and within a team. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfort<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai

[What this is]<br>One Pass Wedding is a Dubai wedding venue directory. Couples compare venues ranked by real Google reviews and send us one enquiry, and we take it to the venue.<br>We are taking on two freelance consultants for two different jobs. Tell us which one you are applying for. If you can do both, say so.<br>[Track A: Enquiry closer]<br>When an enquiry arrives, someone has to take it the rest of the way. It is not cold sales. The enquiry is already in the building.<br>• Contact the couple or their family on the day the enquiry arrives, by phone or Whats App, in Arabic or English.• Confirm date, guest count, budget and the things that decide the venue: ladies-only or mixed, catering, planner and photographer needs.• Get availability and a written quote from the venue they chose, and from two alternatives if it goes quiet.• Put the options side by side so the family can decide, and arrange site visits.• Before you introduce the couple to a venue, confirm our referral fee with the venue in writing. We give you the wording.• Follow it through to a confirmed booking.<br>[Track B: Hotel partnerships]<br>Couples need somewhere to go, and hotels need to know us before the enquiry arrives.<br>• Reach wedding and banquet sales teams at Dubai hotels and get a first meeting.• Agree a referral arrangement with them in writing: when a couple we introduce books, the hotel pays us a referral fee.• Keep each hotel, contact and status up to date in our tool.• You do not need to close couples. You open the doors the closers send couples through.<br>[How we work]<br>All contact with couples and venues runs through a One Pass Wedding Whats App number and email that we provide, not your personal phone. Every step is recorded in a tool we give you, and you see only the work assigned to you.<br>Volume, honestly<br>This is not a full-time desk. Enquiries arrive in bursts, not a steady stream, and we would rather say so now than have you find out in month two.<br>[What we pay]<br>Track A• A fixed fee for each enquiry where you put real written quotes from at least two venues in front of the couple, paid whichever venue wins, so nobody is steered.• A share of the fee we actually receive when a booking you handled is signed.<br>Track B• A fixed bonus for each hotel that signs a referral agreement with us: half on signature, half when the first couple we introduce books there.<br>No retainer on either track. Figures are discussed directly. Everything is settled at the end of the month in which we receive the money, and that is written into the contract.<br>[You probably fit if]<br>• You are in Dubai with your own visa and permit to work.• You have worked in or around weddings and events: venue coordination, hotel banquet sales, event production or similar.• You want this as a second line, not a first job, and can be reached within a few working hours.• For Track A: you speak Arabic and English (Hindi or Urdu is a plus), you know how venue pricing works here, and you have handled ladies-only or gender-separated celebrations.• For Track B: you have sold to, or worked in, hotel banquet and events teams, and you can explain a referral fee plainly.<br>If you own, work for or earn commission from a wedding business in Dubai, tell us when you apply. It does not rule you out. It decides which enquiries and venues we give you.<br>You will not fit if you need a fixed monthly income from this, or you are looking for a first sales job. We are renting judgement here, not training it.<br>[How to apply]<br>Apply here, then send a message to this page with your track and your answer to its case.<br>Track A: A family enquired about a community wedding hall in Al Mizhar for 10 October: 80 guests, ladies-only, a budget of USD 30,000 to 50,000, and they also want a planner and a photographer. Their first message was only "please call me". The hall has no website, answers only a landline, and has not replied to our email. The event is four weeks after the enquiry, and two of those weeks have already gone. What do you do, in what order, and what do you say on the first call?<br>Track B: A five-star hotel in Business Bay takes wedding enquiries through its own website and a few agencies. Its wedding sales manager has never heard of us. Write the first message you would send to get a 20-minute meeting, and tell us what you would ask for in that meeting.<br>The answer tells us more than a CV does.

Your role @ CHANEL<br><br>At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.<br><br>With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.<br><br>The Client Service Advisor (CSA) will act as the first line of contact in addressing clients’ queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL’s products and heritage, flexibly address clients’ needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).<br><br>The impact you can create at CHANEL<br><br><br>The main responsibility is to act as the first line of contact in addressing clients' inquiries over the Phone, Whats App and Email, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed. Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value. Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address majority of daily inquiries. Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor. Build strong relationships with boutiques and other stakeholders and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience. Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog. Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients. Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events & campaign).<br><br><br>You are energized by…<br><br><br>Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients. Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets. Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients. Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs. An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions. A workplace that provides you with opportunities to develop and supports you to be at your best. <br><br><br>What You Can Bring To The Team…<br><br><br>Demonstrated client care experience and the ability to proactively address clients’ needs and resolve issues independently. Demonstrated experience in Client Care Centers and E-commerce within the luxury industry, with a strong ability to understand client needs and expectations while maintaining an appropriate and refined tone of voice. Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally. A positive attitude, empathy and resilience when addressing clients’ queries and needs. Demonstrated agility to a variety of circumstances, creative problem solving and quick thinking to address queries and issues. Possesses a ‘growth mindset’ and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.<br><br><br>What you will learn / What CHANEL can offer you…<br><br><br>Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL. Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.<br><br><br>At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

???? We’re Hiring | HR Business Partner – Automotive | Dubai We are looking for an energetic, commercially minded and highly hands-on HR Business Partner to join our Automotive business in Dubai.<br>This is not a traditional “HR policy” role. We are looking for someone who genuinely understands the automotive business and speaks its language - someone equally comfortable discussing manpower requirements with a Sales Manager, performance issues with a Workshop Manager, talent with a General Manager, or workforce productivity with senior leadership.<br>You will partner closely with our Automotive Management and people managers across multiple brands and business lines, while working hand-in-hand with the HR Centres of Excellence (CoEs) to translate the corporate HR agenda into practical, business-focused solutions.<br>What you will do<br>Business Partnering Act as a trusted HR advisor to Automotive senior management and people managers across multiple brands and functions. Understand the commercial and operational realities of new car retail, fleet sales, used cars, aftersales, service, parts and supporting functions. Translate business priorities into practical people plans and HR interventions. Challenge, coach and support managers on people decisions while balancing business performance, employee experience and governance.<br>HR CoE Delivery & Talent Mobility Partner closely with the HR CoEs to ensure effective implementation of the corporate HR agenda across the Automotive business. Facilitate and deliver key HR initiatives including:Performance Management Talent Reviews & Succession Planning Talent Mobility and Internal Career Movement Internal mobility, promotions, transfers and talent deployment Employee Engagement Surveys & Action Planning Diversity, Inclusion & Equity initiatives Leadership and people-manager development Learning & Development programmes Career and talent development initiatives Identify internal talent and mobility opportunities across brands, functions and business lines. Support managers and employees in navigating career opportunities and internal moves. Ensure talent decisions are aligned with succession plans, capability requirements and future business needs.<br>Workforce & Commercial HRLead and support manpower planning, workforce optimisation and manpower budgeting. Partner with business leaders on organizational structures, productivity and employee costs. Support recruitment planning and ensure the right talent is in the right roles at the right time. Participate in interviews and provide sound HR and competency-based assessment. Use people data and business insights to identify trends, risks and opportunities.<br>Employee Relations & Performance Coach managers on performance management, including performance improvement plans. Provide practical guidance on disciplinary cases, grievances, investigations and employee relations matters. Ensure consistent application of HR policies and UAE employment requirements. Help managers build a high-performance, accountable and engaged culture.<br>What we are looking for We are looking for an experienced HR Generalist / HR Business Partner with approximately 8–12 years of progressive HR experience, ideally gained within the automotive, retail, mobility, FMCG or another highly operational and customer-facing environment.<br>You should have:Strong HR generalist foundations with proven HRBP experience. Automotive industry experience is highly preferred. A genuine understanding of automotive operations — Retail, Fleet, Used Cars, Aftersales, Service and Parts. Strong commercial and business acumen. Experience partnering with senior leaders as well as frontline and middle management. Practical experience in performance management, talent, succession, engagement, talent mobility and workforce planning. Experience delivering HR programmes and training to people managers. Strong employee relations and UAE employment-law knowledge. Experience with manpower planning, budgeting and employee cost management. Strong interviewing and recruitment capability. A Bachelor's degree in HR, Business, Psychology or a related discipline. CIPD or equivalent professional qualification is a strong advantage. Arabic and English bilingual capability is preferred.<br>Most importantly, who are you? We are looking for someone who brings energy, positivity and presence. Someone who is:Commercial. Curious. Mobile. Approachable. Resilient. Hands-on. You enjoy being out in the business rather than sitting behind a desk waiting for HR requests to arrive. You can walk into a showroom, workshop or sales operation and immediately connect with the team — and equally sit with senior management and have a credible conversation about business performance, talent, productivity and organization. You have a positive personality, infectious energy and a genuine smile, but you are also confident enough to challenge managers when necessary and have the difficult conversations when required.<br>Most importantly, you see HR as a business enabler, not simply a support function. Location: Dubai, UAEFunction: Human Resources Industry: Automotive Experience: 8–12 years<br>If you are an HR professional who understands people, understands business and understands automotive, we would love to hear from you.<br>#Hiring #HRBusiness Partner #HRBP #Automotive #Human Resources #Dubai Jobs #UAEJobs #Talent Mobility #Talent Management #Employee Relations #Performance M

About the Role We are seeking an experienced HR Manager only from (Event Management/Facility Management companies only) to lead end-to-end human resources, blue-collar workforce management, payroll, employee operations, and HR administration for a large and diverse workforce in Dubai. The ideal candidate will have strong hands-on experience managing blue-collar recruitment and manpower operations, preferably within facility management, catering, hospitality, events, contracting, or other manpower-intensive industries. The role requires strong knowledge of UAE labour practices, workforce mobilization, payroll, employee relations, accommodation, transportation, compliance, and operational HR.<br>Location: Dubai, UAEExperience: 10–18 Years Industry: Facility Management / Catering / Hospitality / Events / Contract Staffing / Workforce Services Employment Type: Full-Time Role Level: Senior Manager / Head of HR<br>Responsibilities<br>1. Blue-Collar Recruitment & Manpower Planning Lead end-to-end recruitment for blue-collar and frontline positions, including cleaners, housekeeping staff, technicians, drivers, security/support staff, catering staff, waiters, kitchen staff, helpers, supervisors, and other operational roles. Develop manpower plans based on contracts, project requirements, seasonal demand, and operational forecasts. Manage high-volume recruitment, screening, interviews, selection, offer management, onboarding, and deployment. Coordinate with recruitment agencies, overseas manpower suppliers, and internal operations teams. Ensure timely mobilization and replacement of manpower to meet business requirements. Maintain talent pipelines for critical and high-volume positions. Monitor recruitment cost, time-to-hire, joining ratios, attrition, and manpower availability.<br>2. Payroll & Compensation Oversee accurate and timely monthly payroll processing for blue-collar and staff employees. Manage attendance, timesheets, overtime, deductions, allowances, leave, and other payroll inputs. Coordinate with Finance for payroll processing, salary disbursement, and reconciliation. Ensure compliance with UAE wage and employment requirements, including WPS-related payroll processes. Resolve salary, attendance, overtime, and deduction-related employee queries. Establish payroll controls to minimize errors, leakages, and compliance risks.<br>3. HR Operations & Employee Lifecycle Manage the complete employee lifecycle from joining to exit. Oversee onboarding, documentation, induction, probation, confirmation, transfers, promotions, leave, disciplinary actions, and final settlement. Maintain accurate employee records and HR databases. Develop and implement HR policies, SOPs, forms, and operational processes. Ensure proper documentation and timely renewal of employee-related records. Monitor employee engagement, absenteeism, productivity, and retention.<br>4. UAE Labour & Compliance Ensure HR practices comply with applicable UAE labour laws, employment regulations, immigration requirements, and company policies. Coordinate with relevant authorities and PRO/administration teams for visas, work permits, Emirates ID, medical requirements, and other employee documentation. Ensure compliance relating to employee contracts, working hours, leave, overtime, disciplinary procedures, and separation. Maintain HR records and documentation required for audits and inspections. Stay updated on changes in UAE employment and labour regulations.<br> 5. Facility Management HRProvide HR support to facility management operations and multiple client sites. Manage workforce deployment across sites and projects. Work closely with Operations Managers, Site Managers, Supervisors, and Project Heads on manpower requirements. Handle mobilization and demobilization of employees for new and completed contracts. Monitor site-level attendance, manpower shortages, absenteeism, and employee grievances. Support client requirements related to manpower and HR documentation.<br>6. Catering & Hospitality Workforce Manage recruitment and HR operations for catering and hospitality employees. Support staffing requirements for kitchens, central production units, restaurants, cafeterias, banquets, and catering contracts. Plan manpower for peak seasons, large contracts, and special assignments. Coordinate employee accommodation, transportation, meals, uniforms, and welfare requirements where applicable.<br>7. Events & Temporary Workforce Manage manpower requirements for exhibitions, conferences, weddings, corporate events, festivals, and other temporary assignments. Coordinate rapid hiring and deployment of temporary/contract employees. Develop manpower rosters and deployment schedules in coordination with Operations. Ensure employees are properly briefed, documented, trained, and deployed before events.<br>8. Employee Relations & Grievance Management Act as a point of contact for employee concerns and workplace grievances. Handle disciplinary cases, misconduct, absenteeism, performance issues, and employee complaints. Conduct investigations and recommend appropriate corrective actions. Promote positive employee relations and workforce engagement. Reduce employee turnover through effective engagement and retention initiatives.<br>9. Accommodation, Transportation & Welfare Oversee HR-related aspects of employee accommodation and transportation. Ensure workforce welfare standards are maintained. Coordinate with administration and operations regarding accommodation capacity, transfers, transport schedules, and employee welfare issues. Conduct periodic workforce welfare checks and address concerns promptly.<br>10. HR MIS & Analytics Prepare and present HR dashboards and management reports covering:Headcount and manpower deployment Recruitment and joining status Attrition and retention Absenteeism Payroll Overtime Leave<br>Immediate joiners preferred.<br>If interested please share your resumes to hemapriya.s@stancosolutions.com

Job Description<br><br>Acting as Subject Matter Expert for Fixed Access and GPON Setup. Resolving the Network and Customer TTs for GOPN, P2P enterprise and Consumer setup. Knowledge of Huawei Nokia GPON Setup and CISCO Routing and MPLS Networks Handling and interacting with Customer Assurance teams for Enterprise and Fixed TTs. Handling issues for IIB layer for Nokia and CISCOTo perform optimization of traffic to have best customer experience. Capacity triggers and follow-up for capacity expansion for IIB layer Performing Customer TT analysis and handling. Handling troubleshooting for Fixed Access and IIB nodes/solutions in close coordination with other teams. Running daily/weekly health checks for the owned nodes/domains. Provide the needed-on time support and troubleshooting for all issues happens in Fixed Access and IIB domain. Do the needful escalation and involve vendors on time affecting manner in case of need and ensuring adequate follow up and problem resolution within contracted SLAs. Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring Handling daily Trouble Tickets as per du operation policies and scope of work. Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network. Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place. Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used. Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes and testing the redundancy. Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable. Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network. Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization Develop technical reports and documentation Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels. Support all efforts for releasing DR runbooks in order to allow for successful service restoration in case of crisis. Review, approve, prepare MOP and implement CRs for different du business need<br><br>Qualifications<br><br> Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering. Leadership and management certifications. <br><br>Experience<br><br> Minimum 8 years of experience in Telecom Domain. CCIE is preferred More than 5-7 years of experience in Routing and Switching. Experience relationship management inside and outside organization. Exposure to Virtualization and Related Operational Techniques <br><br>Skills<br><br> Should have experience on legacy platforms – N7K, N5K, 7600, 6500, 3750, 2960 routers and switches Should have knowledge on Juniper, Cisco, Huawei, Fortinet firewalls Knowledge of IIB and GPON technologies for Nokia, CISCO and Huawei CCNA is must and preferred in case of CCIE Experience in MPLS networks and handling corresponding Routers and Switches Knowledge of Routing protocols, BGP/OSPF/BFD and expert in related configurations Working level understanding of DNS and DHCP solutions Problem Solving and Decision Making Team Work and Cooperation Good communication skills Initiative and Commitment to Achieve Excellent understanding of security infrastructure components and building highly available computing environment Must have exceptional customer focus – internally and externally Able to handle multiple complex problems in a highly stressful environment <br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

We are seeking an experienced Safety Engineer to support Health, Safety and Environment (HSE) activities within a luxury yacht manufacturing and shipyard environment.<br><br>The Safety Engineer will be responsible for implementing and monitoring workplace safety standards across yacht construction, assembly, outfitting, testing and commissioning activities. The role requires strong practical knowledge of shipyard hazards, including hot work, confined-space entry, work at height, lifting operations, FRP/composite production, painting and chemical handling, electrical work and heavy equipment operations.<br><br>The successful candidate will work closely with Production, Engineering, Quality, Facilities, subcontractors and project teams to maintain a safe working environment and ensure compliance with applicable HSE regulations and company procedures.<br><br>Key Responsibilities2. Permit-to-Work & High-Risk Activities<br><br> Shipyard & Yacht Production Safety Monitor HSE compliance across yacht construction, production, assembly and outfitting areas Conduct routine safety inspections of workshops, production halls, vessels, docks and other shipyard work areas Identify unsafe conditions, unsafe acts and potential hazards and ensure timely corrective actions Provide HSE support during hull construction, structural assembly, machinery installation, interior outfitting, testing and commissioning Ensure safe working practices are followed by employees, contractors and subcontractors<br><br>Manage and monitor Permit-to-Work (PTW) requirements for activities including:<br><br>Hot work, welding, cutting and grinding Confined-space entry Work at height and scaffolding Lifting and rigging operations Electrical isolation / Lockout-Tagout (LOTO) Painting and chemical handling Pressure testing and commissioning activities<br><br>Verify that appropriate risk assessments, control measures, PPE and emergency arrangements are in place before high-risk activities begin.4. Risk Assessment & HSE Compliance5. Incident Investigation & Corrective Actions6. Lifting, Machinery & Equipment Safety7. Fire & Emergency Safety8. Safety Training & Culture<br><br> FRP, Composite & Chemical Safety Monitor safety during FRP lamination, resin mixing, bonding, sanding, grinding and composite fabrication Ensure safe storage, handling and disposal of resins, catalysts, solvents, paints, adhesives and other hazardous chemicals Review Safety Data Sheets (SDS) and ensure appropriate chemical-control measures Monitor ventilation and PPE requirements in composite, painting and enclosed production areas Support controls for dust, fumes, VOCs and other occupational exposure risks Prepare and review Risk Assessments, Job Safety Analyses (JSA/JHA) and Method Statements Conduct workplace hazard identification and risk assessments Ensure compliance with applicable UAE HSE regulations, fire and civil defence requirements, company HSE procedures and relevant maritime/shipyard safety standards Maintain HSE documentation, inspection records, permits and compliance reports Support internal and external HSE audits Investigate accidents, incidents, near misses and unsafe conditions Conduct root-cause analysis and recommend preventive and corrective actions Track corrective actions through closure Prepare incident investigation reports and safety statistics Identify recurring safety trends and recommend improvements to management Monitor lifting operations involving cranes, forklifts, mobile equipment, chain blocks and other lifting devices Verify lifting plans, equipment certification and competency of operators and rigging personnel where required Inspect machine guarding and safe use of production machinery and power tools Monitor safe movement of large yacht components, machinery and structural sections within production areas Conduct fire-prevention inspections throughout production and vessel areas Ensure availability and accessibility of firefighting and emergency equipment Support emergency-response plans and evacuation procedures Participate in fire, evacuation, confined-space rescue and other emergency drills Ensure escape routes and emergency exits remain unobstructed Conduct HSE inductions for employees, contractors and visitors Deliver toolbox talks and safety awareness sessions Coach supervisors and production personnel on safe working practices Promote reporting of hazards, near misses and unsafe conditions Support initiatives to strengthen the overall safety culture within the shipyard<br><br>Requirements<br><br>Qualifications & Experience<br><br>Bachelor's degree or diploma in Safety Engineering, Occupational Health & Safety, Engineering or a related technical discipline NEBOSH IGC, IOSH, OSHA or equivalent recognized HSE certification is preferred Typically 3-5+ years of HSE/Safety experience, preferably within yacht building, shipbuilding, ship repair, marine construction or a comparable heavy manufacturing environment Practical experience with Permit-to-Work systems, risk assessments, incident investigations and site inspections Experience supervising high-risk activities such as hot work, confined-space entry, work at height and lifting operations<br><br>Preferred Yacht / Marine Industry Experience<br><br>Candidates with direct experience in the following environments will be strongly preferred:<br><br>Luxury yacht or superyacht manufacturing Shipbuilding or ship repair yards Marine fabrication and construction FRP/composite manufacturing Yacht outfitting and commissioning Marine engineering or offshore fabrication<br><br>Benefits<br><br>What We Offer:<br><br> Competitive salary and benefits package Opportunity to work on innovative and sustainable projects Supportive and growth-oriented work environment Exposure to international standards and advanced technologies

Job Description<br><br>Acting as Subject Matter Expert for Fixed Access and GPON Setup. Resolving the Network and Customer TTs for GOPN, P2P enterprise and Consumer setup. Knowledge of Huawei Nokia GPON Setup and CISCO Routing and MPLS Networks Handling and interacting with Customer Assurance teams for Enterprise and Fixed TTs. Handling issues for IIB layer for Nokia and CISCOTo perform optimization of traffic to have best customer experience. Capacity triggers and follow-up for capacity expansion for IIB layer Performing Customer TT analysis and handling. Handling troubleshooting for Fixed Access and IIB nodes/solutions in close coordination with other teams. Running daily/weekly health checks for the owned nodes/domains. Provide the needed-on time support and troubleshooting for all issues happens in Fixed Access and IIB domain. Do the needful escalation and involve vendors on time affecting manner in case of need and ensuring adequate follow up and problem resolution within contracted SLAs. Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring Handling daily Trouble Tickets as per du operation policies and scope of work. Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network. Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place. Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used. Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes and testing the redundancy. Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable. Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network. Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization Develop technical reports and documentation Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels. Support all efforts for releasing DR runbooks in order to allow for successful service restoration in case of crisis. Review, approve, prepare MOP and implement CRs for different du business need<br><br>Qualifications<br><br> Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering. Leadership and management certifications. <br><br>Experience<br><br> Minimum 8 years of experience in Telecom Domain. CCIE is preferred More than 5-7 years of experience in Routing and Switching. Experience relationship management inside and outside organization. Exposure to Virtualization and Related Operational Techniques <br><br>Skills<br><br> Should have experience on legacy platforms – N7K, N5K, 7600, 6500, 3750, 2960 routers and switches Should have knowledge on Juniper, Cisco, Huawei, Fortinet firewalls Knowledge of IIB and GPON technologies for Nokia, CISCO and Huawei CCNA is must and preferred in case of CCIE Experience in MPLS networks and handling corresponding Routers and Switches Knowledge of Routing protocols, BGP/OSPF/BFD and expert in related configurations Working level understanding of DNS and DHCP solutions Problem Solving and Decision Making Team Work and Cooperation Good communication skills Initiative and Commitment to Achieve Excellent understanding of security infrastructure components and building highly available computing environment Must have exceptional customer focus – internally and externally Able to handle multiple complex problems in a highly stressful environment <br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

Career Center Home Search Jobs Product Manager Jewelry & Timepieces - UAE<br><br>5 mi/8 km 10 mi/15 km 25 mi/40 km 50 mi/80 km 100 mi/160 km 200 mi/320 km<br><br>Results<br><br>Job Details<br><br>Explore Location<br><br>Product Manager Jewelry & Timepieces - UAE<br><br>Share Print<br><br>Richemont<br><br>Dubai, United Arab Emirates<br><br>(on-site)<br><br>Product Manager Jewelry & Timepieces - UAE<br><br>Share Print<br><br>Richemont<br><br>Dubai, United Arab Emirates<br><br>(on-site)<br><br>Posted 23 hours ago<br><br>Product Manager Jewelry & Timepieces - UAE<br><br>Share Print<br><br>Richemont<br><br>Dubai, United Arab Emirates<br><br>(on-site)<br><br>Job Type<br><br>Full-Time<br><br>Product Manager Jewelry & Timepieces - UAE<br><br>The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.<br><br>Product Manager Jewelry & Timepieces - UAE<br><br>The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.<br><br>Description<br><br>Who are we?<br><br>A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.<br><br>Are you a good match?<br><br>You have solid experience in Product Management or Marketing within the luxury industry and are passionate about developing product strategies that drive business performance.<br><br>Analytical, business-oriented and curious, you enjoy translating market insights into actionable plans. You are comfortable managing multiple priorities, collaborating with cross-functional teams and balancing both strategic thinking and operational execution.<br><br>You have excellent communication and organizational skills, a strong commercial mindset and are confident working with data to support decision-making. Your attention to detail, collaborative approach and passion for luxury will enable you to thrive in this role.<br><br>What are we expecting from you?<br><br>As our Product Manager, you will contribute to the development and execution of the product strategy for the Jewelry & Timepieces category in the UAE, ensuring alignment with the Maison's objectives while driving business growth.<br><br>Your Main Responsibilities Will Include<br><br> Defining and executing product and marketing plans aligned with business objectives. Supporting the development and implementation of product strategies to strengthen brand performance and achieve commercial targets. Monitoring product performance and analysing market trends, customer insights and competitive activity to identify opportunities. Collaborating closely with Marketing, Retail, Merchandising and other regional teams to successfully execute product initiatives. Managing the product lifecycle, from launches to performance monitoring and continuous optimization. Preparing business analyses, reports and presentations to support strategic decision-making. Contributing to forecasting, assortment planning and commercial recommendations. Coordinating cross-functional projects while ensuring timely execution and alignment with business priorities. Supporting product launches and ensuring their successful implementation across the market. Staying up to date with industry trends, consumer behaviour and the competitive landscape to continuously enhance business performance.<br><br>More than a role... We recruit for a career!<br><br>By joining Van Cleef & Arpels, you will become part of a Maison where innovation, excellence and collaboration drive everything we do.<br><br>From your first day, you will benefit from a comprehensive onboarding journey, continuous learning opportunities and the support of passionate teams committed to helping you grow your expertise and build a long-term career within the Maison and the Richemont Group.<br><br>The recruitment process<br><br>Once you apply, our Talent Acquisition team will carefully review your application. If your profile matches our expectations, you will be invited to meet with one of our recruiters before continuing the process with the Hiring Manager and relevant business stakeholders.<br><br>Job ID: 85776457<br><br>Jobs You May Like<br><br>R<br><br>Senior Product Manager Jewelry - UAE<br><br>Richemont<br><br>Dubai, United Arab Emirates (on-site)<br><br>Business Development Manager, Wholesale Jewelry,...<br><br>CAZA Collective<br><br>NY, United States (on-site)<br><br>Business Development Manager, Wholesale Jewelry...<br><br>CAZA Collective<br><br>AL, United States (on-site)<br><br>R<br><br>Van Cleef & Arpels Jewelry Product Manager<br><br>Richemont<br><br>Tokyo, Japan (on-site)<br><br>Contact<br><br>120 Broadway, Suite 2820<br><br>New York, New York 10271<br><br>(646) 658-0249<br><br>Quick Links<br><br>Site Map Terms of Use Privacy Policy<br><br>As the leading non-profit jewelry association in the United States, Jewelers of America is your resource on how to shop for jewelry with confidence.<br><br>© 2026 Jewelers of America, Inc.. All Rights Reserved.<br><br>Job Location<br><br>Dubai, United Arab Emirates<br><br>Median Salary<br><br>Net Salary per month<br><br>$3,260<br><br>Cost of Living Index<br><br>63/100<br><br>63<br><br>Median Apartment Rent in City Center<br><br>(1-3 Bedroom)<br><br>$2,443 - $4,514<br><br>$3,479<br><br>Safety Index<br><br>84/100<br><br>84<br><br>Utilities<br><br>Basic<br><br>(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)<br><br>$147 - $408<br><br>$237<br><br>High-Speed Internet<br><br>$63 - $123<br><br>$94<br><br>Transportation<br><br>Gasoline<br><br>(1 gallon)<br><br>$3.41<br><br>Taxi Ride<br><br>(1 mile)<br><br>$1.13<br><br>Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.<br><br>Loading...

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>The Reliability, Availability & Maintainability (RAM) Specialist is responsible for performing RAM analyses to ensure that systems, equipment, and assets meet required performance, safety, and lifecycle targets. The role supports design optimization, operational efficiency, and asset integrity by applying reliability engineering principles and quantitative analysis.<br><br>The Experienced Professional shall have a university degree or demonstrated equivalent experience in the relevant field, with not less than five (5) years of proven experience in reliability engineering, RAM analysis, or related expertise.<br><br>Key Responsibilities<br><br>Conduct Reliability, Availability, and Maintainability (RAM) studies for systems and assets. Perform reliability modeling, simulation, and statistical analysis. Develop and maintain reliability block diagrams (RBDs) and fault tree analyses (FTA). Support Failure Modes and Effects Analysis (FMEA/FMECA) activities. Analyze equipment failure data and identify trends to improve system performance. Provide input to maintenance strategies and spare parts optimization. Support lifecycle cost analysis and asset performance forecasting. Collaborate with engineering, operations, and maintenance teams to improve asset reliability. Prepare technical reports and present findings to stakeholders. Ensure compliance with applicable industry standards and best practices. <br><br>Qualifications & Experience<br><br>Minimum five (5) years of relevant professional experience in RAM analysis, reliability engineering, or asset performance management. Experience in infrastructure, oil & gas, power generation, transportation, or similar asset-intensive industries is preferred. Professional certification in reliability engineering (e.g., CMRP, CRE) is an advantage. Demonstrated experience in quantitative reliability modeling and statistical tools. <br><br>Technical Competencies<br><br>Proficiency in RAM modeling software (e.g., Isograph, Relia Soft, or equivalent). Strong knowledge of FMEA, FTA, RBD, Weibull analysis, and reliability statistics. Experience in maintenance strategy development (RCM, preventive/predictive maintenance). Understanding of lifecycle cost analysis and asset management principles. Strong analytical and problem-solving capabilities. <br><br>Qualifications<br><br>Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related discipline).<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.