Database Developer Jobs

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.<br>About the business area<br>The Touchpoints business, which is part of Meedaf, is committed to driving digital innovation and deliver customer centric digital loyalty solutions designed to drive client engagement and improve overall service delivery to partners and members.<br>In this role, your key responsibilities include:<br>Manage key marketing projects and drive them to closure through effective project management skills in line with the required standards and track marketing budgets to ensure maximum return on the marketing dollar through effective negotiation skills. Proactively manage the marketing calendar the program and partners and reconcile actual activity versus planned activity. Ensure all Standard Operating Procedures (SOPs) are adhered to, from briefing to sign offs, budgeting to media planning and that all activities are traffic managed properly and implemented on time. Engage with key business stakeholders to understand their challenges and develop and deliver marketing campaigns which meet their objectives ensuring seamless execution. Develop and manage the strategic marketing plan and associated marketing calendar for the new business. Oversee and manage all program and partner marketing related activities from planning, agency briefing, traffic management, review, managing internal approvals and production and develop media strategies and plans in co-ordination with the external media agency which are in-line with business objectives and budgets. Develop, oversee and manage the digital marketing strategy to achieve the business goals across all campaigns and initiatives. Manage and provide assistance on digital projects to ensure successfully rolled out as per agreed processes and within agreed timelines. Develop and manage the social media strategy, enhance the design, content and conversion of Touch Points’ website, app and other digital tools to support the achievement of business goals. Oversee Touch Points brand positioning including brand application, tone of voice and creative look and feel. Work with relevant agencies to lead brand evolution. Ensure all required approvals are in place from key stakeholders before commencing production as required and ensure the production quality and timelines are met to meet business requirements. Deliver a weekly status update to the Chief Executive Officer, share data and statistics on campaign effectiveness, cost savings, quarterly media report, marketing spend data, competition tracking in line with the required standards. Work with Touch Points approved external suppliers to deliver marketing activities as required ensuring maximum value for the marketing dollar spent by keeping an eye on costs as well as through effective negotiation. Manage relationships so that the performance of suppliers is of a standard that Touch Points would expect and accept, ensuring creative integrity is maintained and quality control is managed in briefing / debriefing and brand adherence. Monitor and control the advertising and promotion funds allocated to product programs as required. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems. Manage self and team in line with Touch Points’ people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.<br><br>The ideal candidate should have the following experience:<br>At least 6 years of experience in a similar role in a reputed organization. University Degree in Business or Marketing Working knowledge of advertising and marketing including strong understanding of and experience in campaign management Experience of working in a marketing role within an organization of repute Strong planning, analytical and time management skills Good written and verbal communication skills in English and Arabic Computer Skills – Microsoft Office (MS)<br><br>What we offer:Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels). Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.<br>At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 80,000 employees!<br>We are currently recruiting for a Senior Regional Manager to join our Total Facilities Management team at our Headquarters, located in DAFZA (Dubai Airport Freezone), Dubai.<br>Scope: To oversee and optimize the operations and service delivery of all hard and soft services contracts. This role involves strategic planning, budgeting, P&L delivery, resources management, Team management, asset management, mobilization & demobilizations. Ensuring the best possible FM services are delivered to client’s satisfaction, making sure 100% client retention and organic growth of revenue/portfolio in existing contracts.<br>Financial Maintain contract profitability against sold margins. Organic growth of existing accounts in terms of revenue and services. Ensure profitability of the contracts is met as per the budget/targets, and drive improvement in financial performance by reviewing all expenses on materials, consumables, specialist subcontractors, accommodation, transportation, vehicles and various miscellaneous costs. Optimization and cross-utilization of resources to improve the contract profitability. Review and monitor budgets of overheads and cost of sales. Continuous improvements on process or hard savings by implementing Lean Six Sigma practices. Strategic Planning on resource management to effectively mobilize new contract wins. Deliver and manage organic growth of account lead revenue. Ad hoc management to make sure ad hoc targets are met.<br>Customer Liaise with relevant stakeholders within the group, such as commercial, legal, procurement, finance, and HR as required. Conduct Monthly, Quarterly meetings with clients to discuss deliverables and drive improvement in performance for all contracts. Develop good working relationships with clients and hold regular client meetings to ensure the best FM services are delivered. Undertake periodic site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of service and implement corrective actions. Assist the bids and solutions team in bidding for new tenders and renewals of existing contracts. Review and support of key tenders' solutions. Staff performance reviews and succession planning. Escalation Management on service quality and contractual issues raised by clients.<br>Process Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually. Develop and monitor SLA, KPI’s and ensure that they are aligned to service delivery, client expectations, supplier expectation, service partners to achieve quality service delivery, effective supplier relationship management, and profitability. Monitor and control execution of FM contracts, review the preventive and corrective maintenance programs, and supervise the implementation of employees through reviewing reports on contractual service delivery. Oversee the FM contract soft service methodologies, SOPs aligned with the approved solution and contractual obligations. Regular review of CAFM implementation and utilization contract-wise.<br>Innovation Developing and submitting case studies to solutions team on implemented projects and contracts. Review submission and implementation of Yearly roadmap to clients on value added services. Implementation of Sustainable FM practices, services in line with SDG’s and client visions. Identify and implement technological upgrades in cleaning. Improve cleaning effectiveness by developing new cleaning methods and using different green products. Continue to research market trends for new machinery and automation or clients and cleaning service delivery<br>Selection Criteria Bachelor’s Degree. Master’s Degree in Facilities Management is preferred. Technical knowledge of FM standards and processes related to hard and soft services contracts. Minimum of 15 years of experience or above in the management and service delivery of structured Total Facilities Management contracts, including hard and soft services, with at least 8 years or above experience in a managerial role overseeing multiple contracts within a soft services portfolio. Proven experience managing a diverse range of facilities, including residential and commercial properties, warehouses, retail facilities, banking institutions, royal palaces, data centers, shopping malls, universities, schools, master communities, and similar environments. Strong understanding of commercial management and contractual P&L responsibilities. Possession of a valid driving license is mandatory. Strong proficiency in MS Word, Excel, and Power Point, along with excellent report-writing skills. Strong analytical, communication, and interpersonal skills. Demonstrated experience in managing and delivering multiple FM contracts. Familiarity with Power BI dashboards and reporting tools. Strong organizational capabilities and strategic planning skills. In-depth knowledge of health and safety regulations and industry best practices within cleaning operations.

Company Overview BFL Group is one of the world’s leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia. Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique “Treasure Hunt” model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.<br>Role Purpose:The Senior Warehouse Supervisor is responsible for leading and managing end-to-end warehouse operations to ensure optimal workflow, accuracy, and efficiency. This role oversees multiple warehouse teams, drives operational excellence, and ensures compliance with company standards, safety policies, and regulatory requirements. The Senior Warehouse Supervisor plays a key role in planning daily operations, maintaining inventory integrity, improving processes, and supporting the Warehouse Manager in achieving strategic and operational goals.<br>Key Responsibilities:Operational Leadership & Workflow Management Perform Oversee and coordinate all warehouse activities across inbound, outbound, storage, picking, packing, dispatch, and return processes. Ensure timely, accurate, and efficient execution of receiving, scanning, sorting, put-away, picking, replenishment, and shipment tasks. Plan daily workloads, allocate manpower, and adjust resources to meet operational targets and service-level requirements. Monitor KPIs such as productivity, accuracy, turnaround time, and equipment utilization; identify and address performance gaps. Ensure strict adherence to SOPs, quality standards, and regulatory requirements.<br>Inventory Control & Accuracy:Oversee end-to-end inventory management, including receipt verification, stock movement tracking, cycle counts, and periodic audits. Ensure proper storage methods, bin accuracy, stock rotation, and handling to maintain inventory integrity. Investigate and resolve discrepancies related to quantity, quality, damage, returns, or misplacement. Review inventory reports, analyse root causes of variances, and implement corrective and preventive measures.<br>Team Leadership, Coaching & Performance Management:Act Supervise multiple teams and shift leaders, ensuring proper coordination and performance across all warehouse functions. Provide ongoing coaching, training, and skill development to enhance staff capability and productivity. Conduct performance reviews, address disciplinary matters, and support succession planning in coordination with the Warehouse Manager. Promote a high-performance culture focused on accountability, teamwork, safety, and continuous improvement.<br>Process Implementation, Improvement & Compliance:Support the Warehouse Manager in implementing new operational processes, productivity initiatives, and system enhancements. Lead continuous improvement efforts to enhance workflow efficiency, reduce errors, and optimize warehouse layout and storage utilization. Ensure proper handling and safeguarding of goods to minimize loss, spoilage, or breakage. Participate in WMS enhancements, data validation, and troubleshooting to ensure system accuracy and smooth operations.<br>Coordination, Reporting & Stakeholder Communication:Coordinate closely with logistics, transportation, procurement, and customer service teams for seamless operational planning. Prepare and present daily operational reports, KPI summaries, incident analyses, and workflow updates to the Warehouse Manager. Communicate priorities, challenges, and progress to team leaders and associates to ensure alignment and execution. Support customer-related operational requirements, including special projects, urgent orders, and service-level commitments.<br>Safety, Housekeeping & Facility Management:Coordinate Champion warehouse safety programs and enforce compliance with occupational health and safety regulations. Ensure facility cleanliness, organization, and hazard-free operation across all shifts. Oversee the proper use, routine maintenance, and servicing of warehouse equipment, tools, and machinery. Monitor operational expenses, ensure alignment with budget, and assist in planning cost-efficient resource utilization.<br>Requirements:High school diploma required; diploma/degree in Logistics, Supply Chain, or a related field is preferred. Minimum 4–6 years of warehouse experience, including 2–3 years in a supervisory or senior supervisory role. Strong knowledge of warehouse best practices, inventory management, and WMS/ERP systems. Proven leadership skills with the ability to manage large teams across multiple functions and shifts. Strong analytical thinking, problem-solving abilities, and decision-making skills under pressure. Excellent communication, organizational, and time-management capabilities. Ability to work in fast-paced environments and adapt to operational priorities. Willingness to work flexible or rotational shifts as required.<br><br>If you think you are fit for this job position, then apply right away. You are steps away from joining a Great Place to Work© and we would love to meet you soon!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a motivated Regional Communications Executive to join our MEIA Communications team. The role will lead the execution of regional digital communications initiatives, with a strong focus on social media management, content creation, influencer engagement and agency coordination. <br>The successful candidate will work closely with regional and local marketing, brand, product, retail and communications teams across 15+ markets to strengthen brand visibility, drive engagement and deliver impactful communications campaigns across digital and traditional channels. <br>This position is based in Dubai, UAE and reports to the Regional Communications Manager – MEIA.<p><b>Responsibilities</b><br>&nbsp;</p><br><p><i><span>Social Media &amp; Digital Communications</span></i></p><br><br><ul><li><span><span>Lead and elevate the company’s regional social media presence across Instagram, Facebook and LinkedIn, including content calendars, publishing and content development aligned with business priorities and campaigns</span></span></li><li><span><span>M</span></span><span><span>onitor performance and insights, recommend optimizations, and cascade relevant content and best practices to local market teams.</span></span></li></ul><br><p><i><span>Content Creation &amp; Campaign Management</span></i></p><br><ul><li><span><span>Plan and manage content shoots and develop high-quality communication materials including social media content, videos, articles, web content, </span><span>presentations</span><span> and campaign assets.</span></span></li><li><span><span>Develop and deliver integrated communication plans for regional campaigns, supporting media relations, corporate </span><span>communications</span><span> and brand storytelling when </span><span>required</span><span>.</span></span></li></ul><br><p><i><span>Influencer Marketing</span></i></p><br><br><br><ul><li><span><span>Own and manage regional influencer relationships and partnerships, including the development and maintenance of influencer toolkits, </span><span>guidelines</span><span> and best practices.</span></span></li><li><span><span>Coordinate influencer campaigns end-to-end, from planning and execution through to performance reporting.</span></span></li></ul><br><p><i><span>Agency &amp; Stakeholder Management</span></i></p><br><br><ul><li><span><span>Manage external agencies and creative partners, coordinating communication deliverables across advertising, PR, digital, social media, </span><span>events</span><span> and video projects.</span></span></li><li><span><span>Review agency outputs, provide clear direction and feedback, and ensure deliverables meet agreed </span><span>objectives</span><span>, brand </span><span>standards</span><span> and timelines.</span></span></li></ul><br><p><i><span>Events &amp; Brand Activities</span></i></p><br><br><ul><li><span><span>Support the planning and execution of marketing events, </span><span>sponsorships</span><span> and branding initiatives</span><span>regionally</span><span> across markets</span><span>.</span></span></li><li><span><span>Ensure all </span><span>internal and external </span><span>communication activities reflect the company’s values, </span><span>strategy</span><span> and brand identity.</span></span></li></ul><br><br><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What we look for</span></b></p><br><br><p><i><span>Qualifications</span></i></p><br><br><ul><li><span><span>Bachelor’s degree in Communications</span><span>, Marketing, Public Relations, Journalism, or </span><span>a related</span><span> field.</span></span></li><li><span><span>5+ years of experience in communications, digital marketing, social media, or </span><span>a related role</span><span>.</span></span></li><li><span><span>Proven experience managing social media channels and developing digital content strategies.</span></span></li><li><span><span>Experience working with external agencies, influencers, and cross-functional stakeholders.</span></span></li><li><span><span>Experience working across multiple countries or regional markets is highly desirable.</span></span></li><li><span><span>Excellent written and verbal communication skills in English; Arabic </span><span>proficiency</span><span> is an advantage.</span></span></li></ul><br><p><i><span>Personal Competencies</span></i></p><br><br><ul><li><span><span>Creative storyteller with a strong eye for engaging content and brand consistency.</span></span></li><li><span><span>Strong project management and organizational skills, with the ability to manage multiple priorities.</span></span></li><li><span><span>Proactive, collaborative, and detail-oriented, with a hands-on approach to execution.</span></span></li><li><span><span>Strong stakeholder management skills, with the ability to build relationships and influence effectively.</span></span></li><li><span><span>Data-driven and analytical, with the ability to turn insights into actionable recommendations.</span></span></li></ul><br><br><p><b><span>W</span><span>hat w</span><span>e offer</span></b></p><br><br><ul><li><span><span>Extensive opportunities for professional and personal development.</span></span></li><li><span><span>The opportunity to shape and grow Jotun’s regional digital presence across </span><span>MEIA</span><span>.</span>&nbsp;</span></li><li><span><span>An international and collaborative working environment with exposure to multiple markets and functions.</span></span></li><li><span><span>A friendly and supportive working environment.</span></span></li><li><span><span>An international Corporate Culture founded on our four values: Loyalty, Care, Respect and Boldness.</span></span></li><li><span><span>A work environment that embraces Diversity and is committed to creating an equal opportunity and inclusive environment for everyone.</span></span></li></ul><br><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun MEIA FZ-LLC<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>11.09.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun MEIA FZ-LLC is the regional hub for Jotun in the MEIA region providing functional and business support to all our legal entities. With more than 130 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<ol><li><p>Coordinate and supervise MEP installation activities at project sites.</p></li><li><p>Review project specifications, drawings, BOQs, equipment schedules, and technical requirements.</p></li><li><p>Coordinate mechanical, electrical, HVAC, plumbing, drainage, firefighting, fire alarm, ELV, BMS, and other MEP systems as applicable.</p></li><li><p>Review MEP shop drawings, design calculations, material submittals, method statements, and technical documents.</p></li><li><p>Ensure MEP installations are carried out in accordance with approved drawings, specifications, method statements, and applicable standards.</p></li><li><p>Coordinate with civil, structural, architectural, and other engineering teams to resolve technical interfaces and avoid clashes.</p></li><li><p>Participate in BIM coordination and assist in identifying and resolving MEP clashes before and during site execution.</p></li><li><p>Coordinate with consultants, clients, subcontractors, suppliers, and site teams on MEP-related technical matters.</p></li><li><p>Monitor site installation activities and ensure work is progressing according to approved schedules and project requirements.</p></li><li><p>Inspect installation of HVAC equipment, ductwork, piping, pumps, electrical systems, panels, cable trays, plumbing systems, firefighting systems, and associated equipment.</p></li><li><p>Verify equipment installation, alignment, supports, access, clearances, and connections as per approved drawings and manufacturer recommendations.</p></li><li><p>Coordinate with QA/QC teams for inspections, testing, documentation, and closure of NCRs and observations.</p></li><li><p>Prepare and respond to RFIs, technical queries, site instructions, and design clarifications.</p></li><li><p>Review vendor drawings, technical data sheets, equipment schedules, and material compliance documents.</p></li><li><p>Coordinate with procurement teams to ensure timely availability of approved MEP materials and equipment.</p></li><li><p>Monitor material deliveries and verify that materials received at site comply with approved submittals and specifications.</p></li><li><p>Assist in preparing and maintaining MEP work schedules, progress reports, and installation records.</p></li><li><p>Monitor subcontractor activities and ensure compliance with approved drawings, specifications, quality requirements, and HSE procedures.</p></li><li><p>Coordinate testing and commissioning activities for MEP systems.</p></li><li><p>Assist in preparing testing and commissioning procedures, checklists, test reports, and performance records.</p></li><li><p>Coordinate functional testing and integrated system testing where required.</p></li><li><p>Coordinate with relevant UAE authorities and utility providers for inspections, approvals, testing, and connections as applicable.</p></li><li><p>Ensure MEP works comply with relevant UAE regulations, authority requirements, project specifications, and applicable international standards.</p></li><li><p>Assist in identifying technical issues, construction constraints, and potential delays and coordinate appropriate corrective actions.</p></li><li><p>Support the Project Manager/Senior Engineer in monitoring progress, resources, materials, and subcontractor performance.</p></li><li><p>Ensure proper implementation of HSE requirements, risk assessments, permit-to-work procedures, and safe working practices.</p></li><li><p>Participate in site inspections, snagging, rectification, testing, commissioning, and final handover activities.</p></li><li><p>Ensure completion of as-built drawings, O&M manuals, warranties, test certificates, inspection records, and other handover documents.</p></li><li><p>Provide technical guidance to supervisors and site teams on MEP installation requirements.</p></li><li><p>Identify opportunities for improving system performance, constructability, energy efficiency, and cost effectiveness.</p></li><li><p>Maintain proper engineering records and ensure all MEP documentation is updated and controlled.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Good knowledge of MEP design, installation, testing, and commissioning.</p></li><li><p>Understanding of HVAC, electrical, plumbing, drainage, firefighting, fire alarm, ELV, and BMS systems.</p></li><li><p>Ability to read and interpret MEP drawings, schematics, specifications, BOQs, and technical documents.</p></li><li><p>Good understanding of multidisciplinary coordination and MEP clash detection.</p></li><li><p>Knowledge of BIM coordination processes will be an advantage.</p></li><li><p>Familiarity with UAE MEP codes, authority requirements, and construction practices.</p></li><li><p>Good knowledge of QA/QC and HSE requirements.</p></li><li><p>Strong site supervision and subcontractor coordination skills.</p></li><li><p>Good technical problem-solving and analytical abilities.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proficiency in AutoCAD and MS Office.</p></li><li><p>Familiarity with relevant MEP design and engineering software is preferred.</p></li><li><p>Knowledge of Primavera P6/MS Project will be an advantage.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in <strong>Mechanical Engineering, Electrical Engineering, MEP Engineering, or a related discipline</strong>.</p></li><li><p><strong>5–8 years of relevant experience</strong> in MEP engineering, installation, coordination, or construction.</p></li><li><p>Experience in large-scale building, infrastructure, commercial, residential, hospitality, industrial, or EPC projects is preferred.</p></li><li><p>Hands-on experience with MEP installation, inspection, testing, and commissioning.</p></li><li><p>Experience coordinating with consultants, clients, subcontractors, vendors, and multidisciplinary project teams.</p></li><li><p>UAE/GCC experience is preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> will be an advantage.</p></li><li><p>Relevant professional engineering or MEP certifications will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely execution of MEP installation activities.</p></li><li><p>Compliance with approved drawings, specifications, and authority requirements.</p></li><li><p>Quality and coordination of MEP installations.</p></li><li><p>Effective resolution of technical and multidisciplinary interface issues.</p></li><li><p>Timely completion of testing and commissioning activities.</p></li><li><p>Effective subcontractor and material coordination.</p></li><li><p>Compliance with HSE requirements.</p></li><li><p>Complete and accurate project documentation and handover records.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>Take responsibility for planning, overseeing and directing the management and execution of all activities, work and tasks related to financial and accounting operations management and other tasks, in accordance with work plans, programs and financial best practices.</p></li><li><p>Define the strategic objectives and the operational and implementation work plans and programs for the team relating to all financial and accounting matters and financial operations management.</p></li><li><p>Oversee the preparation/development of the policies, methodologies and systems related to financial and accounting operations management, in line with recognized international financial and accounting standards and systems, with the aim of improving the quality of services provided to the highest possible standard.</p></li><li><p>Oversee the auditing and review of all financial and accounting operations, such as salaries and entitlements, current expenses and budgets, insurance, payments, cheques and financial transfers, and other financial and accounting matters.</p></li><li><p>Oversee the preparation of the final account and follow up on its approval for the closed financial year, close the various accounting periods, and oversee the periodic and annual inventory procedures for the department's assets in accordance with approved laws and regulations.</p></li><li><p>Prepare specialized studies to ensure the effectiveness and impact of implementing and developing integrated strategies for financial resource development within the Authority, with the aim of optimally utilizing financial resources and approved budgets.</p></li><li><p>Prepare financial analyses of the section's monthly, annual and periodic financial statements, reports and data, record any overruns or violations of the department's financial regulations, and report the results to the direct supervisor.</p></li><li><p>Study and assess the financial risks of all financial reports and data, and work to develop effective financial systems to adopt developmental ideas and proposals for all activities in line with best practices and specialized international financial standards.</p></li><li><p>Ensure that the Authority's organizational units carry out their financial operations in accordance with the specific accounting system, and review specific expenditures to verify compliance with approved financial laws, regulations and bylaws.</p></li><li><p>Oversee the design/development of the section's core and supporting financial processes in accordance with the latest international concepts, standards and practices in financial resource management, planning and development, and link them to performance indicators.</p></li><li><p>Study, analyze and assess the efficiency and effectiveness of operating and using financial systems, identify obstacles, and provide solutions and recommendations to develop all systems related to financial and accounting procedures and operations to the best possible standards, in line with approved quality and excellence concepts.</p></li><li><p>Ensure the implementation of financial decisions and recommendations issued by the Authority regarding audit and review reports and financial and administrative governance, and promptly report any observations, if any, to the office manager.</p></li><li><p>Work to achieve self-control and efficient governance in the execution of financial and accounting operations from a financial and legal perspective, ensuring the compliance of all organizational units with the application of financial laws, regulations and instructions.</p></li><li><p>Prepare responses to all inquiries, observations, reports and memoranda from the Finance Department, the Financial Control Department, and the Internal Audit Office within the Authority, across all areas of financial and accounting operations.</p></li><li><p>Provide technical opinions on all correspondence, periodic reports, memoranda, recommendations and proposals related to financial and accounting operations management, and give appropriate guidance regarding them.</p></li><li><p>Direct and take appropriate action regarding employee-related processes such as job performance measurement, promotions, transfers, appointments, training and development, approvals, and other related tasks.</p></li><li><p>Prepare periodic reports presenting the team's achievements against performance indicators and data, the obstacles and difficulties encountered, and the actions taken regarding them.</p></li></ul><p>Perform any other duties related to the nature of the work, as assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Years of Experience (Minimum) Bachelor's degree in Financial Management, Accounting, Financial Sciences, or any related discipline. 7 years of practical experience in the field of specialization. Master's degree in Financial Management, Accounting, Financial Sciences, or any related discipline. 5 years of practical experience in the field of specialization. PhD in Financial Management, Accounting, Financial Sciences, or any related discipline. 3 years of practical experience in the field of specialization. Technical Competency Financial Risk Management Financial Analysis and Research Financial Systems and Digital Tools Financial Governance and Compliance Financial Accounting Financial Planning, Forecasting and Budgeting Financial Control and Reporting Internal Audit and Assurance Certifications / Professional Programs IPSAS professional certifications and specialized training programs in the preparation of financial studies, financial operations management, financial reporting and estimated budgets, budget preparation, detection of errors and fraud and various analysis methods, computer-based financial analysis, cost calculation and estimation, budgeting, cost accounting and management accounting, government quality and excellence standards, institutional creativity and innovation, brainstorming skills, strategic planning and risk and change management, effective performance indicators, a talent development diploma, total quality and institutional governance, technical standards and metrics for operations management, leadership, supervision and guidance skills, and service quality. Skills Financial Risk Management Financial Analysis Financial Compliance</p></li></ul>

<ul><li><p>Lead civil and structural design activities for power projects, substations, utility buildings, and associated infrastructure.</p></li><li><p>Develop, review, and approve civil and structural engineering designs, drawings, calculations, specifications, and technical documentation.</p></li><li><p>Prepare and review designs for equipment foundations, transformer foundations, switchgear foundations, control buildings, cable trenches, roads, drainage systems, retaining structures, fencing, and other associated civil works.</p></li><li><p>Review project requirements, tender documents, specifications, BOQs, site conditions, and client standards to establish design requirements.</p></li><li><p>Perform and review structural analysis and design calculations for reinforced concrete and structural steel elements.</p></li><li><p>Develop design concepts, detailed engineering drawings, layouts, sections, details, and construction documentation.</p></li><li><p>Ensure civil and structural designs are coordinated with electrical, mechanical, MEP, architectural, and other engineering disciplines.</p></li><li><p>Coordinate with electrical engineers to ensure proper integration of equipment foundations, cable trenches, access requirements, earthing interfaces, equipment layouts, and operational clearances.</p></li><li><p>Review geotechnical and topographical information and incorporate site conditions into civil and structural designs.</p></li><li><p>Evaluate soil conditions, foundation requirements, settlement considerations, groundwater conditions, and other geotechnical parameters.</p></li><li><p>Design and review foundations for transformers, GIS/AIS equipment, gantries, structures, poles, tanks, and other power-project equipment.</p></li><li><p>Review structural requirements for control rooms, substations, warehouses, workshops, administration buildings, and utility structures.</p></li><li><p>Prepare and review drainage, stormwater, roads, pavements, grading, earthworks, and site development designs.</p></li><li><p>Prepare and review technical specifications, design calculations, BOQs, material specifications, and design reports.</p></li><li><p>Ensure designs comply with applicable international standards, UAE regulations, authority requirements, and client specifications.</p></li><li><p>Coordinate with consultants, clients, contractors, suppliers, and authorities to resolve design-related issues and obtain necessary approvals.</p></li><li><p>Review shop drawings, fabrication drawings, material submittals, and technical submissions from contractors and suppliers.</p></li><li><p>Review RFIs, technical queries, design changes, and site modifications and provide timely engineering solutions.</p></li><li><p>Conduct design reviews, constructability assessments, value engineering studies, and technical evaluations to optimize project solutions.</p></li><li><p>Ensure designs are practical, economical, safe, and suitable for site execution.</p></li><li><p>Support project teams during construction by resolving technical issues, clarifying design requirements, and reviewing proposed site changes.</p></li><li><p>Conduct site visits and inspections to verify existing conditions and ensure construction conforms to approved designs.</p></li><li><p>Review and approve as-built drawings and final engineering documentation.</p></li><li><p>Maintain design records, calculations, drawing registers, technical submissions, and revision controls.</p></li><li><p>Coordinate with planning and project controls teams to ensure engineering deliverables are aligned with project schedules.</p></li><li><p>Monitor engineering deliverables and ensure timely completion of drawings, calculations, specifications, and technical submissions.</p></li><li><p>Provide technical guidance and mentoring to junior civil and structural engineers and designers.</p></li><li><p>Participate in design coordination meetings, technical workshops, client presentations, and project review meetings.</p></li><li><p>Identify design risks and develop appropriate mitigation measures.</p></li><li><p>Support project management and commercial teams with technical inputs for variations, claims, tenders, and change orders.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Civil Engineering or Structural Engineering.</p></li><li><p>Typically 7–10 years of relevant civil/structural design experience, preferably in power, substations, infrastructure, or EPC projects.</p></li><li><p>Strong experience in detailed civil and structural design for substations and power infrastructure.</p></li><li><p>Proven experience designing equipment foundations, transformer foundations, control buildings, cable trenches, roads, drainage, retaining structures, and associated civil works.</p></li><li><p>Strong knowledge of reinforced concrete and structural steel design.</p></li><li><p>Good understanding of geotechnical engineering principles and foundation design.</p></li><li><p>Experience with relevant international design codes and standards such as Eurocodes, British Standards, ACI, ASCE, or equivalent.</p></li><li><p>Knowledge of UAE building regulations, authority requirements, and utility standards is preferred.</p></li><li><p>Proficiency in AutoCAD and structural/civil design software such as STAAD . Pro, ETABS, SAFE, SAP2000, or equivalent.</p></li><li><p>Ability to prepare and independently review engineering calculations, design drawings, specifications, and technical reports.</p></li><li><p>Experience coordinating multidisciplinary engineering designs and resolving design interfaces.</p></li><li><p>Strong knowledge of design review, constructability, value engineering, and technical compliance.</p></li><li><p>Excellent analytical, problem-solving, communication, coordination, and technical leadership skills.</p></li><li><p>Ability to manage multiple design deliverables and meet project deadlines.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience in HV/EHV substations, transmission and distribution projects, power infrastructure, or utility projects.</p></li><li><p>Experience designing civil works for transformer yards, GIS/AIS substations, switchyards, control buildings, and associated facilities.</p></li><li><p>Experience with UAE/GCC power and infrastructure projects.</p></li><li><p>Exposure to DEWA, TAQA/TRANSCO, or other UAE utility standards and approval processes.</p></li><li><p>Experience working with major EPC contractors, engineering consultants, and utility clients.</p></li><li><p>Professional certification or membership with a recognized engineering body will be an advantage.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

Job Requisition ID: 178716<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>Join Al-Futtaim Automotive and take the lead as an Aftersales Manager – Toyota Al Ain, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.<br><br>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.<br><br>What You Will Do<br><br>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities Build, coach, and develop talent—creating a strong pipeline of future leaders within the business Ensure full compliance with brand standards, HSSE requirements, and operational policies Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service<br><br>Required Skills To Be Successful<br><br>Proven leadership experience within automotive aftersales or service operations Strong commercial mindset with hands-on experience managing P&L and delivering growth Deep understanding of dealership aftersales processes and customer lifecycle Data-driven approach with the ability to turn insights into actionable improvements Exceptional stakeholder management and communication skills Passion for developing people and leading high-performance teams Experience driving change and continuous improvement initiatives Strong systems proficiency (ERP/reporting tools)<br><br>About The Team<br><br>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.<br><br>What Equips You For The Role<br><br>Bachelor’s degree in Engineering (Automotive preferred) or Business Management Minimum 10 years’ experience within automotive dealerships At least 5 years in a leadership role within aftersales/service operations Demonstrated success in driving financial performance and enhancing customer experience Strong coaching, leadership, and team development capabilities<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose:&nbsp;</b></p><p>To define and lead competence development agenda, securing right leadership and competence to achieve the business plan objectives (increase revenues, workforce planning, support performance, increase commercial outcomes) thus building a high level of competencies and capability that will drive the business forward. To support the organisation in identifying and developing Talent with close partnership with business leaders.</p><p><br></p><p><b>Key Role Specific Accountabilities:&nbsp;</b></p><p>CORE</p><ul><li>To provide strategic support in identifying, developing and positioning of Talent across back office and stores.</li><li>To develop and secure capabilities and leadership by maximising the AL Futtaim Learning Centre (AFLC) offerings and Inter-brand Training College programmes available globally and locally.</li><li>To support the business expansion and growth by leveraging upon the Al Futtaim’s Talent for Growth agenda through a solid and long-term succession plan.</li><li>To identify and implement suggested improvements to Talent and L&amp;D processes through process mapping and review of the activity, in alignment with the Al Futtaim Talent Agenda.</li></ul><p>&nbsp;</p><p>ATTRACT&nbsp;</p><ul><li>To collaborate with the Al Futtaim Acquisition department in ensuring selection assessment aligns with the business competence and leadership requirements.</li><li>To develop and implement Leadership programmes to support development of potentials and leaders at all levels e.g. Grow with Us Programme.</li><li>To work with Al Futtaim Learning Centre in maximum utilisation of Competence and Leadership offerings e.g. Leaders for Growth, Six Sigma, Frontline Leadership.</li><li>To coordinate closely with HRBPs and business managers in ensuring Succession Plan is in place and individual development plan is created to support brand’s growth and expansion.</li><li>To work in partnership with Al Futtaim Emiratisation in ensuring continued learning and development for Emiratis.</li></ul><p>&nbsp;</p><p>ENGAGE&nbsp;</p><ul><li>To collaborate with the business to ensure that competent successors are identified in key roles as per the business structure.</li><li>To comply with Al Futtaim Talent Review guidelines in identifying talent on 9 box grid, as well as implementing action plan for successors in critical roles and high risk level.</li><li>To work closely with Store L&amp;Ds and HRBP in ensuring that the Individual Development Plan (IDP) is accordingly implemented and followed through.</li><li>Business partnering with a variety of stakeholders at all levels to secure competence development / learning development agenda delivers to business objectives.</li><li>To provide support to Store L&amp;Ds for efficient utilisation of the Regional Training Levy budget.</li><li>To support leaders to monitor, measure and report on training &amp; development plans of their co-workers and support in recognising achievements made.&nbsp;</li><li>To collaborate with business partners (AFLC, HRIS) in optimising the use of learning tools and system (IGrow) not only for Learning but for Succession and Development as well.</li></ul><p>&nbsp;</p><p>DEVELOP&nbsp;</p><ul><li>To support the Al Futtaim Talent Review processes by ensuring that all Employee Profiles are updated, and Line Managers have completed Talent Profiles.</li><li>To support in the development and design of individual development plan for co-worker potentials and ensure alignment with company business plans and strategy.</li><li>To define way of working with agile and assignment driven succession planning for key competences.</li><li>To secure learning in the Business implemented and integrated to support learning on both individual level and organizational level.</li><li>To ensure maximum utilisation of AFLC learning offerings to develop capability and leadership skills.</li><li>To ensure delivery of Inter-brand foundation programmes locally to secure competence at all levels.</li><li>To build competence of department trainers in ensuring effective programme delivery, facilitation and learning approach are applied.</li></ul><p>&nbsp;</p><p>RETAIN</p><ul><li>To evaluate and adapt training &amp; development programmes based on changes that occur in the work environment reflecting the corporate values and leadership competence.</li><li>To support in providing the right development framework to retain UAE Nationals within the workforce.</li><li>To undertake Business Needs Analysis on an annual basis to plan, develop and implement the learning and development strategies across the Region.</li><li>To contribute in the enhancement and development of process and systems for measuring learning in line with short and long term business goals.</li></ul><p>&nbsp;</p><p>ENABLER</p><ul><li>To guide the Store L&amp;Ds in Training Budget Exercise and capture potential costs relating to the annual L&amp;D and Talent Management.</li><li>To support the Al Futtaim Talent for specific projects on Talent Initiatives and Programme.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Person Specific:&nbsp;</b></p><p>Education:</p><p>Human Resource, Psychology or Business Management Degree. CIPD qualification desirable</p><p>&nbsp;</p><p>Minimum Experience and Knowledge:&nbsp;</p><p>5 years’ experience in a Training with 12 months experience in a Training Management role; 12 months experience as a Store L&amp;D.</p><p>&nbsp;</p><p>Job-Specific/Technical Skills required to complete the tasks:&nbsp;</p><p>Expertise and experience in designing and implementing leadership capability review and development initiatives, competency frameworks, career development, talent management and succession processes.&nbsp;Budget planning, business acumen, communication design, data analysis, planning &amp; coordination, project management, change management, stakeholder management, Talent and L&amp;D operational audits</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Some careers have more impact than others</p><br><br><br><br><p>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><br><br><br><p>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve business objectives. The Relationship Management role provides dedicated relationship management to a portfolio of multinational corporate customers with accountability for Sales, Risk/credit management, Service and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Credit Risk, Legal &amp; Compliance teams. The remit may range from an area within a country or multiple countries.&nbsp;</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><br><ul><li>Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.</li><li>Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.</li><li>Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business.</li><li>Collaborate with HSBC Group colleagues across various teams in coverage and product to deliver appropriate needs-based solutions for customers.</li><li>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes.</li><li>Execute a robust growth plan to target new to bank relationships including all facets of originating and executing deals end to end.</li><li>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews.</li><li>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</li><li>Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</li><li>Stay abreast of developments, products and offerings from HSBC, competitors and market changes</li><li>Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client</li><li>Be required to acquire knowledge of product areas and in some geographies may need to hold specific certificates or need membership of a regulatory body&nbsp;<br>&nbsp;</li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><ul><li>Strong experience in corporate banking as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in the UAE.<br>Strong credit and financial analytical skills.</li><li>Comprehensive knowledge &amp; understanding of economic trends and regulatory environment.</li><li>Knowledge of key international corridors, driving growth in the UAE. Sector knowledge is a plus.</li><li>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.</li><li>Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent</li><li>In-depth knowledge of regulations impacting the business and the lending and credit approval process.</li><li>Strong understanding of Investment Banking products, with the ability to identify opportunities.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><p>You’ll achieve more at HSBC. &nbsp; &nbsp; &nbsp;</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description The Role</p><p>You will be a Senior Consultant within the Cyber Defense and Response team, supporting the delivery of red team operations, penetration testing, adversarial emulations, and SOC maturity assessment projects for our clients across various sectors.&nbsp;</p><br><p><br> The ideal candidate will have hands-on experience simulating real-world attacks across enterprise environments and executing various types of assessments including web, mobile, API, and network VAPT. The candidate should be technically proficient in using offensive security tools, command-and-control (C2) infrastructure, and conducting social engineering engagements as part of red team operations.</p><br><p>This is a remote opportunity for candidates based in Egypt, with occasional on-site travel to UAE/KSA on a need basis.</p><br><p>In addition to technical responsibilities, you will assist with business development activities such as proposal preparation, effort estimation, and staffing inputs for offensive security projects.<br> If you are passionate about cyber security, enjoy solving complex technical challenges, and want to grow your career in offensive and defensive security, then this role is for you.</p><br>Responsibilities<ul> <li>Executing penetration tests of web applications, mobile applications, APIs, and network infrastructure.</li> <li>Participating in red team and social engineering engagements, including phishing and physical intrusion scenarios under supervision or defined playbooks.</li> <li>Setting up, maintaining, and operating C2 infrastructure using tools such as Cobalt Strike, Sliver, or similar frameworks.</li> <li>Assisting in adversary emulation exercises based on frameworks like MITRE ATT&amp;CK.</li> <li>Preparing detailed, risk-based reports and presenting technical findings to internal and client teams.</li> <li>Developing and maintaining internal tools, scripts, and documentation for offensive testing.</li> <li>Collaborating with other teams including blue/purple teams to improve client defenses.</li> <li>Staying up-to-date with the latest offensive security techniques, vulnerabilities, and tools.</li> <li>Developing an understanding of KPMG’s broader offerings to enable identification of business opportunities.</li> <li>Supporting with business development activities including proposal development, budgeting, etc.</li> <li>Developing constructive client relationships, both inside and outside of KPMG.</li> <li>Building out and maintaining a professional network.</li> <li>Being a trusted advisor and a role model for quality and risk management practices.</li> <li>Upholding KPMG’s values by acting with integrity.</li></ul>The Person<p>We are looking for a technically strong and client-focused professional with experience in delivering and managing offensive and defensive security assessments. The ideal candidate should demonstrate:</p><br><ul> <li>At least 5+ years of experience in cyber security, with a focus on offensive security and VAPT.</li> <li>Strong understanding and experience with common penetration testing methodologies (e.g., OWASP, PTES, NIST).</li> <li>Practical experience in performing Web, Mobile, API, LLM, cloud and network-based VAPT assessments.</li> <li>Practical experience in conducting secure source code reviews in languages such as JavaScript (Node.js), C#, Python, Swift, Java, Dart, SQL, etc.</li> <li>Practical experience with red teaming &amp; purple teaming concepts, such as social engineering, initial access, lateral movement, data exfiltration, security tooling etc.</li> <li>Experience in setting up, using and maintaining C2 platforms (e.g., Cobalt Strike, Mythic, etc.).</li> <li>Practical experience in conducting secure configuration reviews of network and application infrastructure components in line with industry leading benchmarks such as CIS and STIG.</li> <li>Experience delivering cyber security services in a consulting environment is required; prior experience with a Big Four firm is a plus.</li> <li>Strong problem-solving skills and attention to detail in execution and reporting.</li> <li>Team-oriented attitude with a willingness to learn and contribute to project success.</li> <li>Ability to work in fast-paced environments and meet deadlines.</li> <li>Proven ability to deliver work at sustained levels of high intensity, and inspire drive and resilience in others.</li> <li>Proven ability to analyze problems, identify core issues and recommend appropriate solutions.</li></ul>Qualifications and Skills<ul> <li>Bachelor’s degree in Computer Science, Information Security, or a related field.</li> <li>OSCP certification is mandatory. In addition, candidates must hold at least one of the following: OSEP, OSWE, CCT INF and CCT APP.</li> <li>Proficiency with industry-standard tools such as Burp Suite, Nmap, Metasploit, BloodHound, etc.</li> <li>Proficient in at least one scripting language such as Python, PowerShell, or Bash.</li> <li>Proficient in at least one programming language such as Java, C#, or JavaScript.</li> <li>Excellent presentation and communication skills (both written and oral).</li> <li>Ability to interact with senior stakeholders in client organizations.</li> <li>Commitment to continuous learning and professional development in offensive and defensive security.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><strong>Who turns technology into business transformation? You do.</strong><strong>- <br></strong><strong>DHL Global Forwarding</strong> is looking for an exceptional <strong>Head of IT &amp; BPO - Gulf</strong> to lead the next phase of our digital transformation journey across the region, based in <strong>Dubai, United Arab Emirates.</strong></p><br><br> <p>In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Head of IT &amp; BPO - Gulf position,</strong></p><br><br> <ul> <li>Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.</li> <li>Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.</li> <li>Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.</li> <li>Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.</li> <li>Lead digitalization priorities for all core operational systems and customer facing applications in country.</li> <li>Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR &amp; SE priorities for the region.</li> <li>Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.</li> <li>Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.</li> <li>Develop a culture of quality, service excellence and continuous improvement.</li> <li>Lead teams of IT managers and Digitalization experts.</li> <li>Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.</li> <li>Develop a team spirit of effectiveness in the team.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Experience</strong></p><br><br> <ul> <li><span>Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.</span></li> <li>Good Knowledge of different realities in the MEA region</li> <li>Exposure and knowledge of the Global DGF entity</li> </ul> <p><strong>Education</strong></p><br><br> <ul> <li>Bachelor Degree or Higher in Information management or general management</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect &amp; Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br><br> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Who turns technology into business transformation? You do.</strong><strong>- <br><br></strong><strong>DHL Global Forwarding</strong> is looking for an exceptional <strong>Head of IT & BPO - Gulf</strong> to lead the next phase of our digital transformation journey across the region, based in <strong>Dubai, United Arab Emirates.</strong></p> <p>In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Head of IT & BPO - Gulf position,</strong></p> <ul> <li>Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.</li> <li>Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.</li> <li>Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.</li> <li>Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.</li> <li>Lead digitalization priorities for all core operational systems and customer facing applications in country.</li> <li>Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR & SE priorities for the region.</li> <li>Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.</li> <li>Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.</li> <li>Develop a culture of quality, service excellence and continuous improvement.</li> <li>Lead teams of IT managers and Digitalization experts.</li> <li>Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.</li> <li>Develop a team spirit of effectiveness in the team.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p>   <p><strong>Experience</strong></p> <ul> <li><span data-teams="true">Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.</span></li> <li>Good Knowledge of different realities in the MEA region</li> <li>Exposure and knowledge of the Global DGF entity</li> </ul> <p><strong>Education</strong></p> <ul> <li>Bachelor Degree or Higher in Information management or general management</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br><strong>Our Purpose:   </strong>Connecting People, improving lives.<br><strong>Our Values:     </strong>Respect & Results<br><strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Project Manager/ KSA Epic Delivery OwnerMEA Transformation Office<p><b>Project Manager/Epic Delivery Owner – Job Description </b></p><br><p>The <b>Epic Delivery Owner (EDO)</b> plays a critical role in ensuring the successful delivery of strategic initiatives (Epics) across the organization. Operating within a dynamic and rapidly evolving industry, the EDO partners closely with cross‑functional teams, senior leadership, Product Managers, Product Owners, and Agile Release Trains (ARTs) to drive end‑to‑end delivery of Epics—from initial refinement through execution, closure, and value realization.</p><br><p>This role ensures that each Epic is delivered within agreed scope, budget, timelines, and quality parameters, and that it aligns with organizational strategy, regulatory requirements, and customer needs. Working under the leadership of the Head of Project &amp; Delivery Management, the Epic Delivery Owner ensures clear governance, risk management, and stakeholder alignment throughout the lifecycle of each initiative.</p><br><p><b>Key Responsibilities</b></p><br><p><b>End‑to‑End Epic Ownership</b></p><br><ul><li>Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization.</li><li>Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures.</li><li>Maintain a holistic view of delivery, providing strategic guidance, business judgement, and recommendations for optimized execution.</li></ul><p><b>Planning &amp; Delivery Governance</b></p><br><ul><li>Develop and maintain Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking.</li><li>Identify risks, dependencies, and constraints early; develop mitigation plans and escalate when required.</li><li>Ensure alignment with enterprise strategy, regulatory standards, and cross‑program priorities.</li></ul><p><b>Cross‑Functional Leadership &amp; Coordination</b></p><br><ul><li>Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery.</li><li>Facilitate cross‑team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed.</li><li>Track delivery progress through Jira, dashboards, status reports, and regular delivery forums.</li></ul><p><b>Stakeholder Engagement &amp; Communication</b></p><br><ul><li>Act as the primary point of contact for all Epic‑related updates, decisions, and escalations.</li><li>Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams.</li><li>Facilitate regular stakeholder reviews, steering committees, and status presentations.</li></ul><p><b>Execution &amp; Monitoring</b></p><br><ul><li>Monitor delivery performance against agreed scope, schedule, quality, and budget.</li><li>Remove impediments in collaboration with RTEs, Product Owners, and functional leads.</li><li>Ensure teams have clarity on deliverables, priorities, and success measures.</li></ul><p><b>Quality Assurance &amp; Documentation</b></p><br><ul><li>Oversee and maintain accurate project documentation, including delivery plans, RAID logs, action trackers, and reporting packages.</li><li>Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations.</li><li>Lead post‑implementation reviews to capture lessons learned and drive continuous improvement.</li></ul><p><b>Business Case &amp; Proposal Support</b></p><br><ul><li>Contribute to the development or review of Lean Business Cases, cost‑benefit assessments, and strategic proposals for new Epics or enhancements.</li><li>Ensure business outcomes, KPIs, OKRs and value realization metrics are clearly defined and measured.</li></ul><p><b>Experience, Qualifications &amp; Skills</b></p><br><ul><li>Bachelor’s degree in Business Administration, Project Management, or related field.</li><li><b>PMP</b> or <b>Prince2</b> certification is a plus</li><li>5–7 years of experience delivering complex initiatives, preferably within healthcare or insurance.</li><li>Strong understanding of <b>Scaled Agile Framework (SAFe)</b> and Agile delivery practices; SAFe certifications are desirable.</li><li>Proven experience leading cross‑functional teams and managing delivery across multiple workstreams or ARTs.</li><li>Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.</li><li>Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.</li><li>Proficiency with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.</li><li>Ability to manage competing priorities and guide teams through ambiguity and change.</li><li>Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.</li><li>Self‑starter mindset with strong leadership and facilitation skills.</li></ul><p><b>About Cigna Healthcare</b></p><br>Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for support. Do not email <span><span><span>SeeYourselfEMEA@cigna.com</span></span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>JOB TITLE: </span>Account Director</span></p><br> <p><span><span>LOCATION: </span>Abu Dhabi, Hybrid</span></p><br> <p><span><span>CONTRACT TYPE: </span>Full-time&nbsp;</span></p><br> <p><span>PURPOSE OF THE ROLE</span></p><br> <p><span>We are seeking an Account Director to provide senior strategic leadership across a portfolio of client accounts, holding responsibility for client relationships, quality of output and long-term account health. The role will act as trusted counsel to clients, shape communications strategy and guide teams on narrative, messaging, media engagement and reputation considerations.</span></p><br> <p><span>The Account Director will combine strategic oversight with strong commercial and people leadership. They will help onboard new clients, strengthen challenging accounts, develop junior colleagues and contribute to pitches and business development. This is an opportunity to play a senior role in delivering excellent client outcomes while supporting sustainable team capacity and continued agency growth.</span></p><br> <p><span>KEY RESPONSIBILITIES</span></p><br> <p><span>Act as the senior strategic owner of assigned accounts, maintaining trusted client relationships and taking responsibility for quality, satisfaction and long-term account health.</span></p><br> <p><span>Serve as senior counsel to clients, shaping communications strategy, advising on approach and positioning, and anticipating issues before they arise.</span></p><br> <p><span>Translate strategy into clear campaign and programme direction, ensuring delivery aligns with agreed objectives and adds measurable client value.</span></p><br> <p><span>Set the direction for media engagement and storytelling, guiding teams on narrative, messaging and reputation considerations.</span></p><br> <p><span>Lead the onboarding and day-to-day direction of new accounts, embedding Acorn's ways of working and coordinating effectively with other senior leaders.</span></p><br> <p><span>Proactively stabilise challenging accounts, resolve complex client or delivery issues and reduce the need for escalation.</span></p><br> <p><span>Provide senior oversight of account scope, budgets, resourcing and commercial performance, ensuring work is delivered efficiently and profitably.</span></p><br> <p><span>Lead, coach and develop junior colleagues through clear direction, delegation, feedback and workload management.</span></p><br> <p><span>Maintain high standards of strategic thinking, account management and delivery across multiple concurrent priorities.</span></p><br> <p><span>Identify appropriate opportunities to grow existing accounts through additional services and expanded scopes of work.</span></p><br> <p><span>Contribute senior strategic thinking, ideas and client insight to business-development activity and pitches.</span></p><br> <p><span>Work collaboratively across the agency, using sound judgement, entrepreneurial thinking and practical problem-solving to support shared outcomes.</span></p><br> <p><span>QUALIFICATIONS</span></p><br> <ul> <li><span>Bachelor's degree in Public Relations, Communications, Marketing or a related field, or equivalent practical experience.</span></li> <li><span>5-7 years of agency account-management experience, including leadership of large or complex accounts and senior client counsel.</span></li> <li><span>Experience supporting clients in artificial intelligence, big data analytics or advanced technology would be advantageous.</span></li> <li><span>Proven ability to lead large or complex client accounts with a high degree of autonomy and accountability.</span></li> <li><span>Strong strategic communications capability, with experience developing strategy and translating it into effective campaigns and programmes.</span></li> <li><span>Deep understanding of media engagement, storytelling, messaging and reputation considerations.</span></li> <li><span>Commercial and operational awareness, including account scope, budgets, resourcing, profitability and workload management.</span></li> <li><span>Demonstrable people-leadership skills, including coaching, delegation and development of junior team members.</span></li> <li><span>Confidence managing difficult client relationships or situations, with strong judgement and proactive problem-solving skills.</span></li> <li><span>Experience contributing to business-development activity, pitches and account-growth opportunities.</span></li> <li><span>Excellent written and verbal communication, collaborative leadership and enthusiasm for the communications industry.</span></li> </ul> <p><span>WHY JOIN US?</span></p><br> <ul> <li><span>Be part of a global, growing organisation with exposure across multiple markets.</span></li> <li><span>Work in a collaborative, multicultural environment.</span></li> <li><span>Opportunity for career growth as the organisation expands.</span></li> <li><span>Play a senior role in shaping client strategy, developing teams and contributing to agency growth.</span></li> </ul> <p><span>ABOUT ACORN STRATEGY</span></p><br> <p><span>Voted Large Agency of the Year and winner of multiple international awards, Acorn Strategy is a full-service communications consultancy with offices in Dubai, Abu Dhabi, Melbourne, Perth, and London, and an ever-expanding client roster. We are an integrated marketing, public relations, and digital consultancy that delivers sharp, agile, and creative strategies to help grow our clients' business.</span></p><br> <p><span>OUR CULTURE</span></p><br> <p><span>We understand that our success depends on recruiting and retaining the highest quality individuals. We have created an environment for people to grow and learn through a culture that empowers creativity, innovation, and professionalism. The core values we live by are collaboration, agility, bravery, curiosity, and integrity.</span></p><br> <p><span>OUR PEOPLE</span></p><br> <p><span>Over the years we have come to realise that although each of our team members are unique, we each share a series of personal traits that have successfully linked us culturally as a team and as an agency at large.</span></p><br> <p><span><span>ACORN STRATEGY</span> is an Equal Opportunity Employer. We are dedicated to creating and building a respectful and empowering environment. We aim to create an inclusive workplace that supports our diversity and increases our potential to produce work that better represents and resonates with the world around us.</span></p><br> </div>

<br><p><strong>Consumer Protection & Customer Support Framework</strong><br></p><ul><li><p>Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital money transfer, and wallet channels.</p></li><li><p>Assist in maintaining customer support procedures used by front-line staff and digital support channels.<br></p></li></ul><p><strong>Complaint & Inquiry Intake</strong><br></p><ul><li><p>Assist in receiving and recording customer inquiries, requests, and complaints through telephone, email, website, mobile application, in-app chat, social media, walk-in, and other approved channels.</p></li><li><p>Acknowledge customer complaints promptly and ensure they are logged accurately in the complaint management system with the correct category, channel, product, and priority.</p></li><li><p>Ensure all customer interactions are documented in line with internal recordkeeping and regulatory requirements.<br></p></li></ul><p><strong>Complaint Handling & Resolution Support</strong><br></p><ul><li><p>Ensure customer complaints are handled fairly, consistently, and within regulatory and internal turnaround times.</p></li><li><p>Escalate unresolved, sensitive, or high-risk customer issues to the Customer Support Officer or management without delay.</p></li><li><p>Analyse recurring complaint themes and customer feedback trends.</p></li><li><p>Support root cause analysis of customer complaints and service issues.</p></li><li><p>Recommend improvements to customer journeys, processes and controls.<br></p></li></ul><p><strong>Customer Case Management</strong><br></p><ul><li><p>Support the Customer Support Officer in monitoring complaint resolution timelines and following up with relevant departments.</p></li><li><p>Keep customers informed of the status of their requests and complaints in accordance with established service standards.</p></li><li><p>Coordinate with branch staff and internal departments to obtain information required for complaint investigations.</p></li><li><p>Maintain accurate records of customer enquiries, complaints, supporting documentation and resolutions.</p></li><li><p>Track customer cases through to closure and ensure all actions are completed and appropriately documented.<br></p></li></ul><p><strong>Root Cause & Continuous Improvement</strong><br></p><ul><li><p>Help identify recurring customer issues, complaint themes, and pain points, and recommend process improvements to enhance customer experience and consumer protection outcomes.</p></li><li><p>Support root-cause analysis of significant complaints and service failures, and follow up on corrective actions with the relevant business owners.</p></li><li><p>Provide customer voice input into new product launches, journey enhancements, and communication changes.<br></p></li></ul><p><strong>Consumer Protection & Regulatory Compliance</strong><br></p><ul><li><p>Any customer conduct concerns, operational issues or potential regulatory breaches should be immediately reported to the Customer Support Officer.</p></li><li><p>Support compliance with applicable consumer protection regulations, internal policies and service standards.</p></li><li><p>Ensure customer communications are clear, fair, accurate and not misleading.</p></li><li><p>Maintain confidentiality and handle sensitive customer information appropriately.</p></li><li><p>Liaise effectively with branches, departments, customers and service providers where applicable.<br></p></li></ul><p><strong>Reporting & Analytics</strong><br></p><ul><li><p>Assist in timely preparation of complaint reports, customer feedback summaries, service quality metrics, and regulatory reports as required.</p></li><li><p>Help track key customer support KPIs such as complaint volumes by channel and product, resolution turnaround times, first-contact resolution, escalation rates, and customer satisfaction scores.</p></li><li><p>Maintain complaint and enquiry registers and ensure records remain accurate and up to date.</p></li><li><p>Assist in compiling complaint statistics, trend analysis and management information reports.<br></p></li></ul><p><strong>Cross-Functional Coordination</strong><br></p><ul><li><p>Coordinate with branch staff, Operations, Compliance, Fraud, AML, IT, Product, and Marketing teams to obtain information required for complaint investigations and customer responses.</p></li><li><p>Support handoffs to Fraud and AML Compliance where a complaint may indicate fraud, financial crime, or a suspicious activity concern.</p></li><li><p>Support handoffs to Regulatory Compliance where a complaint indicates a potential regulatory breach or consumer protection concern.</p></li></ul><p><strong>Escalation & Risk Awareness</strong><br></p><ul><li><p>Immediately report any customer conduct concerns, operational issues, service failures, or potential regulatory breaches to the Customer Support Officer.</p></li><li><p>Flag potential fraud, AML, scam, social engineering, or unauthorized transaction cases raised by customers for prompt investigation by the Fraud or AML team.<br></p></li></ul><p><strong>Customer Awareness & Education</strong><br></p><ul><li><p>Support customer awareness and education programes launched by the exchange, including fraud awareness, safe use of the wallet and digital services, remittance safety, and consumer rights.<br></p></li></ul><p><strong>Confidentiality & Conduct</strong><br></p><ul><li><p>Maintain confidentiality and handle sensitive customer information in accordance with data protection and internal policies.<br></p></li></ul><p><strong>Performance Measures ("How Success is Defined")</strong><br></p><p>· Customer enquiries and complaints managed within service level and regulatory timelines.</p><p>· Accurate and timely complaint logging and case administration.</p><p>· High-quality customer communications and correspondence.</p><p>· Positive customer satisfaction and feedback outcomes.</p><p>· Effective identification and escalation of customer concerns.</p><p>· Accuracy and quality of reporting and records.</p><p>· Positive audit and compliance outcomes.</p><p>· Strong collaboration with branches and internal stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1–3 years of experience in customer service, customer support, complaint handling, contact center operations, or administrative support.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>Excellent customer service and interpersonal skills.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>Ability to work effectively within a team and collaborate with multiple departments.</p></li><li><p>Basic understanding of customer complaint handling processes and service quality standards.<br></p></li></ul><p><strong>Desirable</strong><br></p><ul><li><p>Experience within financial services, banking, exchange houses or other regulated environments.</p></li><li><p>Previous complaint-handling or customer care experience.</p></li><li><p>Knowledge of customer service standards and consumer protection principles.</p></li><li><p>Experience using customer relationship management (CRM) or case management systems.</p></li><li><p>Understanding of UAE financial services operations, remittance services, and customer onboarding processes.</p></li><li><p>Additional language skills such as Arabic, Hindi, Urdu, Tagalog, Malayalam, or other languages commonly used by customers in the UAE is a plus.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Director, Quality Assurance and Guest Experience</span></span></span>&nbsp;<br><span><span>(<span>20461</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span>We are seeking a strategic and influential Director of Quality Assurance &amp; Guest Experience to lead the quality agenda across one of the world's most complex integrated resort operations. This role is responsible for driving a culture of excellence across all guest touchpoints, ensuring that quality, service delivery, and guest satisfaction remain at the forefront of every operational decision.</span></p><br> <p><span>This is not a traditional auditing or compliance role. We are looking for a leader who understands luxury hospitality at the highest level and can influence senior operational leaders to continuously elevate the guest experience. The successful candidate will combine operational credibility, commercial acumen, and an exceptional understanding of luxury service to identify opportunities, challenge the status quo, and drive sustainable improvements across the business.</span></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Develop and execute the resort-wide quality and guest experience strategy.</span></li> <li><span>Act as the custodian of luxury service standards across all guest-facing and operational areas.</span></li> <li><span>Partner with executive leadership and department heads to drive continuous improvement initiatives that enhance guest satisfaction and operational performance.</span></li> <li><span>Analyse guest feedback, service trends, operational data, and quality indicators to identify opportunities and risks.</span></li> <li><span>Lead the resort's approach to Forbes Travel Guide standards, quality assessments, and service excellence initiatives.</span></li> <li><span>Provide clear insight and recommendations to senior leadership through detailed reporting and performance analysis.</span></li> <li><span>Drive accountability across the organisation by ensuring action plans are implemented and service improvements are sustained.</span></li> <li><span>Conduct strategic reviews of the guest journey to identify gaps, remove friction points, and elevate the overall experience.</span></li> <li><span>Lead quality assurance programmes, audits, inspections, and service evaluations across all business areas.</span></li> <li><span>Champion a culture where exceptional service, attention to detail, and guest-centric thinking are embedded throughout the organisation.</span></li> </ul> <p><strong><span>About You</span></strong></p><br> <p><span>This role requires more than quality assurance expertise. You must possess a deep understanding of luxury hospitality and have the credibility to influence leaders across multiple disciplines within a large-scale resort environment.</span></p><br> <p><span>You are highly visible, commercially aware, and comfortable operating at both a strategic and operational level. You understand what distinguishes exceptional service from merely good service and can translate guest expectations into meaningful business actions.</span></p><br> <p><span>You are naturally curious about the guest experience, consistently seeking opportunities to raise standards, challenge existing practices, and create moments that guests remember.</span></p><br> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>Minimum 10 years of progressive leadership experience within luxury hospitality.</span></li> <li><span>Significant experience within a Forbes-rated hotel, luxury resort, integrated resort, or internationally recognised luxury brand.</span></li> <li><span>Proven success leading quality, guest experience, operational excellence, or service transformation initiatives at a property or multi-property level.</span></li> <li><span>Strong understanding of luxury guest behaviours, expectations, and service standards.</span></li> <li><span>Experience influencing senior operational stakeholders and leading change within complex organisations.</span></li> <li><span>Demonstrated ability to analyse guest insights and operational data to drive measurable business improvements.</span></li> <li><span>Exceptional communication, presentation, and stakeholder management skills.</span></li> <li><span>Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.</span></li> <li><span>Proven background of 5 Star Forbes Leadership </span></li> <li><span>Experience in leading large-scale service culture or organizational transformation initiatives</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VIATRIS MIDDLE EAST FZ-LLC</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p>Every day, we rise to the challenge to make a difference and here’s how the Product Specialist role will make an impact:</p><br><p><b><u>Summary</u></b></p><br><p>The Product Specialist is responsible for the territory-level execution of Viatris’ new product launch into the cardiovascular space. This role requires a launch-focused mindset, a deep understanding of the cardiometabolic disease area, and the ability to build relationships with Key Opinion Leaders (KOLs), clinical stakeholders, and decision-makers, ensuring the successful launch of the product in the assigned geographic territory. &nbsp;</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li><p>Lead the territory-level execution of a new product launch.</p><br></li><li><p>Drive early adoption and ensure rapid market penetration of the new product launch by proactively engaging with Healthcare Practitioners (including Key Opinion Leaders, physicians, and pharmacists) to gather feedback, address clinical questions, and introduce the new product to the market.</p><br></li><li><p>Provide field insights to marketing and medical to adapt strategies in real time.</p><br></li><li><p>Disseminate knowledge using guidelines through product samples, scientific literature, clinical trials related to the new product launch to help physicians and other healthcare professionals take the best decisions.</p><br></li><li><p>Follow-up with Healthcare Practitioners (Key Opinion Leaders, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Viatris products.</p><br></li><li><p>Act as a key partner for stakeholders across the patient journey, identifying challenges and opportunities.</p><br></li><li><p>Understand and apply insights into the patient journey to tailor discussions and value propositions for different stakeholders.</p><br></li><li><p>Identify, create end-to-end engagement plans, and manage relationship with key opinion leaders to ensure consistent and meaningful interactions.</p><br></li><li><p>Provide information to HCP on Viatris products, e.g. proper medical usage, dosage amounts and side effects.</p><br></li><li><p>Work cross-functionally to support product inclusion into formularies and treatment pathways, and support discussions that shape clinical protocols within institutions.</p><br></li><li><p>Providing feedback to his/her manager on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.</p><br></li><li><p>Organize AV activities in his/her area.</p><br></li><li><p>Periodic reporting of HCPs visits and other activities</p><br></li><li><p>Prepare short term Plan of Action restricted to his/her area and products.</p><br></li><li><p>Update his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights.</p><br></li><li><p>Understand customer disease management needs</p><br></li><li><p>Maintain and create new advocates by aligning to customer’s priorities/needs.</p><br></li><li><p>Monthly report for sales, activities, market feedback, threats, &amp; opportunities</p><br></li><li><p>Participate in setting the engagement Plan of Action and play important role in its execution.</p><br></li><li><p>Play important role in engaging his/her customers via real bold partnership programs.</p><br></li><li><p>Explore more business opportunities and expand the scope of his/her reach.</p><br></li><li><p>Collaborate closely with internal stakeholders including Marketing, Market Access, and Medical to optimize launch success and develop innovative engagement programs.</p><br></li></ul><p><b><span>Level of Responsibilities:</span></b></p><br><p><span>Tasks are performed under the general direction of the Senior Category Manager; however the incumbent is fully responsible for the business and financial results of his/her geographical territory.</span></p><br><p><span>Responsible for Budget achievement including, % Gr, % Market’s, EI (IMS Parameters) for his/her area.</span></p><br><p><b><span>Position Relationships: </span></b></p><br><ul><li><p>Similar position holders across the country.</p><br></li><li><p>Supportive department (IT, Medical, Marketing, Finance, HR)</p><br></li><li><p>Customers Administration Departments (Stores, Purchasing and Finance)</p><br></li><li><p>Opinion Leaders and Field Experts.</p><br></li><li><p>Service Providers and Competitors.</p><br></li></ul><p><b>The minimum qualifications for this role are: </b></p><br><ul><li><p>5+ years’ Pharma field experience as medical representative or medical science liaison.</p><br></li><li><p>Pharmaceutical sales knowledge and experience is required.</p><br></li><li><p>UAE experience required.</p><br></li><li><p>Cardiometabolic or heart failure experience in a multinational pharmaceutical is preferred.</p><br></li><li><p>Demonstrable achievement/top performance within the past 2 years is required.</p><br></li><li><p>Proven track record of new product launch execution is an added advantage.</p><br></li></ul><p><b>Key Functional Competencies</b></p><br><ul><li><p>Medical or Pharmaceutical Education Background.</p><br></li><li><p>Effective Selling, persuasive and negotiation skills.</p><br></li><li><p>Excellent written and oral communication skills</p><br></li><li><p>Excellent scientific communication and ability to translate clinical data into relevant discussions.</p><br></li><li><p>Strong interpersonal and collaboration skills; ability to engage peers, cross-functional teams, and external stakeholders.</p><br></li><li><p>Anticipate market barriers and proactively drives the acceptance of innovative therapies.</p><br></li></ul><p><b><u>Other competencies:</u></b></p><br><ul><li><p>Change Agile</p><br></li><li><p>Acts Decisively</p><br></li><li><p>Peer relationship</p><br></li><li><p>Seizes Accountability</p><br></li><li><p>Act with integrity</p><br></li><li><p>Grows Self</p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Purpose:</span></p><br><p><span>Oversee the planning, design, and execution, of Gold Line Metro portfolio (Civil, MEP, Systems, Buildings, Tunnels, Enabling Utility works, and Expropriation), ensuring alignment with Dubai and RTA strategies, delivery of project by 9/9/2032, and compliance with the corporate governance framework.</span><span>Ensure the project execution and program management components align with RTA’s strategic objectives, governance frameworks, quality standards, approved budgets, and operational excellence standards. Provide strategic advice, monitor performance, and coordinate with partners to maintain</span><span>compliant, efficient, and results-driven delivery.</span></p><br><p><span>Roles &amp; Accountabilities:</span></p><br><p><span>Strategy</span><span>• Serve as the primary advisor to Director and CEO on Gold Line Metro portfolio priorities and benefits realization.</span><span>• Ensure Gold Line Metro rail project objectives are aligned with RTA strategy, governance framework and corporate technical standards and Dubai Strategic Plan, with a focus on design standards, construction quality, asset lifecycle, and infrastructure integration.</span><span>• Maintain consistency between program objectives and Dubai’s wider urban development frameworks and approved transport and infrastructure masterplan.</span><span>• Participate in strategic committees for Gold Line Metro project and coordinate corporate partnerships, and participation in external forums/agreements; follow up on outputs and performance commitments.</span><span>• Approve and Oversee tracking and review of program-level design, including integration of sustainability requirements, cost-efficient design solutions, and adherence to approved design delivery schedules.</span><span>• Review and approve the construction policies, safety standards, and technical procedures in collaboration with engineering and quality teams for the project.</span><span>• Drive the integration of sustainability, environmental, safety, and resilience goals across project planning, design and execution, ensuring consistent adoption of green design standards, safety compliance, and environmental impact mitigation across the projects.</span></p><br><p><span>Operations</span><span>• Review and track design submissions, contractor mobilization, and work design progress to support delivery milestones.</span><span>• Conduct review and provide preliminary approvals on vendor and contractor deliverables to ensure alignment with program requirements, rail design standards and specifications.</span><span>• Monitor Gold Line Metro program lifecycle and performance including milestones, budgets, resource utilization, risk/challenge analysis and deliverables; prepare progress and completion reports and highlight deviations and recovery actions to the Director and CEO.</span><span>• Provide oversight and application of value management principles during Gold Line Metro project phases key stages, reviewing comprehensive reports, with recommendations for cost reduction, service improvement, operational resilience.</span><span>• Manage project testing, commissioning, and certification processes, ensuring delivery of assets and documentation to RTA concerned departments as per approved timelines.</span><span>• Oversee delivery, review, and approval of final project documentation including as-built drawings, O&amp;M manuals, warranties, and spare parts lists in accordance with approved procedures.</span><span>• Align multidisciplinary rail design, review, and approval process covering architectural, systems, structural, civil, MEP, accessibility, and signage elements including amendments and updates to ensure compliance.</span><span>• Review variation orders for Gold Line Metro project, analyze root causes and justifications, ensure data validity, and submit recommendations and reports to the Director and CEO, as per RTA procedures.</span><span>• Manage internal and external stakeholder communication with RTA departments, government/semi-government entities, engineering teams, consultants, and contractors, to ensure multimodal integration, right-of-way resolution, seamless station connectivity, and resolve any operational challenges.</span><span>• Lead preparation and ensure readiness of required briefs, documents, and presentations to higher management.</span><span>• Manage project suggestions, complaints, and escalations related to design issues, contractor delays and technical non-compliance and risks, to raise reports and recommendations.</span><span>• Oversee maintenance of documentation repositories and reporting systems to ensure traceability and transparency across all infrastructure design projects.</span></p><br><p><span>Product / Process Improvement</span><span>• Champion digital transformation and predictive project control by integrating advanced tools (e.g., BIM, GIS, AI-enabled project tracking) into design and commercial governance.</span><span>• Review performance reports and statistical data to identify challenges and propose actionable solutions.</span><span>• Assist in dissemination of pioneering practices and lessons learned from projects in rail.</span><span>• Guide the benchmarking of rail design performance against global best practices and lead continuous-improvement initiatives.</span><span>• Provide recommendations on AI initiatives (including Proof of Concepts and use-case validation); ensure compliance with corporate documents.</span><span>• Promote a culture of innovation and motivate departments to adopt cutting-edge solutions.</span><span>• Support capacity-building sessions and awareness initiatives to strengthen program and project delivery capabilities.</span></p><br><p><span>Physical Working Conditions</span><span>• Hybrid role with regular field visits, design coordination walkthroughs, site inspections, testing oversight, and handover reviews to ensure quality compliance, address issues, and validate design implementation.</span></p><br> <p>Education:</p><br><ul><li>Bachelor's degree/ Master’s degree in Civil Engineering, Architecture, Project Management, Construction Management or Infrastructure Planning.</li></ul><p>Experience:</p><br><ul><li>Minimum 15 years of experience with at least 13 years of experience in program management in related functional area and 5 years of experience with government agencies.</li></ul><p>Qualification:</p><br><ul><li>Professional Certificate in Program Management (PgMP), PMP Certificate is a must.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers have more impact than others</strong></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</span></p><br><br><br><p><span>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</span></p><br><br><p><span>We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve business objectives.&nbsp; The Relationship Management role provides dedicated relationship management to a portfolio of multinational corporate customers with accountability for Sales, Risk/credit management, Service and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Credit Risk, Legal &amp; Compliance teams. The remit may range from an area within a country or multiple countries.&nbsp;</span></p><br><br><br><p><span>In this role, you will:</span></p><br><br><ul><li><span>Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.</span></li><li><span>Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.</span></li><li><span>Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and&nbsp;increases new business.</span></li><li><span>Collaborate with HSBC Group colleagues across various teams in coverage and product to deliver appropriate needs-based solutions for customers. </span></li><li><span>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes.</span></li><li><span>Execute a robust growth plan to target new to bank relationships including all facets of originating and executing deals end to end.</span></li><li><span>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews.</span></li><li><span>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</span></li><li><span>Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</span></li><li><span>Stay abreast of developments, products and offerings from HSBC, competitors and market changes</span></li><li><span>Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client </span></li><li><span>Be required to acquire knowledge of product areas and in some geographies may need to hold specific certificates or need membership of a regulatory body&nbsp;</span></li></ul><br><p><span>To be successful in the role, you should meet the following requirements:</span></p><br><br><ul><li><span>Strong experience in corporate banking as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in the UAE.</span></li><li><span>Strong credit and financial analytical skills.</span></li><li><span>Comprehensive knowledge &amp; understanding of economic trends and regulatory environment.</span></li><li><span>Knowledge of key international corridors, driving growth in the UAE. Sector knowledge is a plus.</span></li><li><span>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.</span></li><li><span>Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent</span></li><li><span>In-depth knowledge of regulations impacting the business and the lending and credit approval process.</span></li><li><span>Strong understanding of Investment Banking products, with the ability to identify opportunities.</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li></ul><br><br><p><strong>You’ll achieve more at HSBC.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br><br> </div>