Doorman Jobs
2385 Jobs Found
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>The position is based at Al Jaddaf Rotana Suite Hotel.</p>
<p>As a Bell Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Certification / diploma </div>
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<p>Private Female Companion</p><p>Confidential · Dubai / Abu Dhabi </p><p><br></p><p>A private family in the UAE is seeking an Arabic-speaking woman to work exclusively with a young female principal as a trusted, long-term companion.</p><p>This is not a PA, housekeeper, nanny or household staff role. The household is already fully supported. The position is personal companionship, social accompaniment, travel and discreet lifestyle support.</p><p><br></p><p>Key responsibilities</p><p><br></p><p>• Accompany the principal to dinners, shopping, wellness appointments, weddings and private gatherings</p><p>• Provide good company during evenings, weekends and travel</p><p>• Help with personal purchases, gifts and day-to-day lifestyle requests</p><p>• Travel internationally when required</p><p>• Remain reachable by phone and message during ordinary waking hours</p><p>• Live out, with the ability to travel between Dubai and Abu Dhabi</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><p><br></p><p>We are seeking candidates currently working in luxury lifestyle management. We will also consider applicants with experience in five-star hotels, private concierge roles, or strong client-facing roles.</p><p><br></p><p>• Female, approximately 27–34</p><p>• Based in the UAE</p><p>• Fluent English and Arabic</p><p>• University degree</p><p>• Polished, discreet and well presented</p><p>• No tattoos or facial piercings</p><p>• Non-smoker and non-drinker</p><p>• Comfortable with Emirati culture and modest dress</p><p>• Valid UAE driving licence</p><p>• Looking for a long-term role</p></div>
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<span> </span><p><span><span><span>Agent, VIP Services</span></span></span> <br><span><span>(<span>20484</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About the role</strong></p><br>
<p>As a highly reputable and luxurious resort in Dubai, Atlantis The Palm is currently seeking a dedicated and results-driven Agent to join our elite VIP Services team. In this role, you will be responsible for providing exceptional customer service to VIP guests by anticipating their needs, managing their requests, and always ensuring their utmost satisfaction. You will ensure that all VIP guests experience a personalized service from arrival to departure. Maintaining the set up and cleanliness of the Royal Majlis Lounge. You will welcome and assist all VIP guests with the following tasks: Check-in of guests, escorting of VIP guests, concierge enquired and any other requests and guest orientation of the resort.</p><br>
<p><strong>About you </strong></p><br>
<p>The ideal candidate will have previous experience in a similar role within the hospitality industry, possess excellent communication and interpersonal skills, and be able to work effectively within a fast-paced environment. If you're a service-oriented individual with a passion for exceeding expectations, we invite you to apply for this exciting opportunity to join one of Dubai's leading resorts.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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About the Company<br>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U. S.<br>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U. S. soccer landscape.<br>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.<br>Company Website: https://www.chicagohouseac.com/<br>About the Role: Member of the Board of Advisors Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.<br>We are also seeking Board Advisors from United Arab Emirates to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.<br>Key Responsibilities Promote Chicago House AC within your professional and personal network. Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships. Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development. Support revenue-generating and brand-building initiatives when appropriate. Participate in periodic advisory meetings and provide feedback on key priorities. Help identify opportunities to grow Chicago House AC’s presence among U. S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.<br>Preferred Qualifications Passion for soccer and the business of sports. Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional. Strong U. S.-based professional network that can support club growth. Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media. Excellent communication and relationship-building skills. Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.<br>Compensation & Benefits This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U. S. soccer industry, and participate in an exciting American soccer investment journey.<br>Why Join UsSoccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.<br>Inspired by the growth of soccer culture in the U. S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.<br>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.<br>Equal Opportunity Statement Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.<br>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.
About the Company<br>Chicago House AC is an American soccer club based in Chicago, Illinois, focused on building a sustainable, community-driven soccer organization in one of the greatest sports cities in the United States. The club includes men’s, women’s, youth, futsal, and community soccer initiatives, and is backed by an ambitious group of investors and operators committed to growing the game in Chicago and across the U. S.<br>As soccer continues to experience rapid growth in America — driven by rising fan interest, increased investment, expanding youth participation, and the momentum surrounding the FIFA World Cup coming to North America — Chicago House AC is positioned to become an important part of the U. S. soccer landscape.<br>Our vision is to build a strong, locally rooted club with national relevance through strategic investment, community engagement, commercial partnerships, player development, and long-term brand building.<br>Company Website: https://www.chicagohouseac.com/<br>About the Role: Member of the Board of Advisors Chicago House AC is seeking accomplished professionals, entrepreneurs, sports executives, investors, business leaders, and soccer enthusiasts across the United States to join our Board of Advisors. Advisors will help promote the club, expand our network, identify strategic opportunities, introduce sponsors and investors, and support the long-term growth of Chicago House AC. This is an opportunity to become part of an ambitious soccer ownership and advisory group working to build a successful American soccer club with strong community impact and long-term commercial potential. We are especially interested in advisors who can help expand Chicago House AC's visibility, investor network, sponsor relationships, and strategic partnerships across the United States.<br>We are also seeking Board Advisors from Dubai to help expand Chicago House AC's international network and strengthen the club's presence within their local soccer and business communities.<br>Key Responsibilities Promote Chicago House AC within your professional and personal network. Introduce potential sponsors, commercial partners, investors, community partners, media contacts, and strategic relationships. Provide strategic guidance on club growth, marketing, fundraising, sponsorships, fan engagement, partnerships, community programming, and business development. Support revenue-generating and brand-building initiatives when appropriate. Participate in periodic advisory meetings and provide feedback on key priorities. Help identify opportunities to grow Chicago House AC’s presence among U. S. soccer fans, investors, sponsors, youth soccer organizations, local businesses, and strategic partners.<br>Preferred Qualifications Passion for soccer and the business of sports. Experience as an executive, entrepreneur, investor, advisor, sponsor, community leader, or business development professional. Strong U. S.-based professional network that can support club growth. Interest in sports investing, soccer operations, sponsorships, community development, youth soccer, fan engagement, or sports media. Excellent communication and relationship-building skills. Ability to help open doors to investors, sponsors, commercial partners, media opportunities, youth soccer organizations, local businesses, or soccer-related relationships.<br>Compensation & Benefits This advisory role offers sweat equity aligned with advisor contributions and the long-term success of Chicago House AC. Advisors will have the opportunity to help shape the strategic direction of the club, work alongside the ownership group, expand their network within the U. S. soccer industry, and participate in an exciting American soccer investment journey.<br>Why Join UsSoccer is entering a major growth phase in the United States. With the FIFA World Cup coming to North America, increasing investor interest in the sport, and growing demand for authentic local clubs, Chicago House AC has a unique opportunity to build a meaningful soccer platform in one of America’s most important cities.<br>Inspired by the growth of soccer culture in the U. S. and stories like Welcome to Wrexham, our goal is to build a sustainable, community-focused club with strong commercial potential, local pride, and national relevance.<br>If you’ve ever wanted to help shape the future of an American soccer club from the inside while sharing in its long-term success, this is a unique opportunity.<br>Equal Opportunity Statement Chicago House AC is an equal opportunity organization. We are committed to creating a diverse, inclusive, and respectful environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other characteristic protected by applicable law.<br>Selection decisions are based on qualifications, merit, business needs, and the ability to contribute to the responsibilities of the advisory role.
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself welcoming guests to Bliss 6, where a gracious first impression sets the tone for their visit. As a <strong>Hostess at Bliss 6, Conrad Dubai</strong>, you’ll greet each guest with warmth and poise, guide them to their table, and anticipate the small details that make their time with us feel special. With every thoughtful interaction, you’re spreading the light and warmth of hospitality by creating memorable experiences for every guest.<br><br><strong>Responsibilities<br><br></strong>Here’s what you’ll do during a typical day as a <strong>Hostess at Bliss 6, Conrad Dubai</strong>:<br><br><ul><li>Create an exceptional welcome: Greet every guest with warmth and poise, setting the tone for a memorable experience at Bliss 6.</li><li>Manage reservations and seating: Coordinate bookings, walk-in guests, and table assignments while considering guest preferences and the flow of service.</li><li>Make every visit feel personal: Recognize returning guests, note special occasions, and share relevant preferences with the service team.</li><li>Guide guests with confidence: Escort guests to their tables, present menus, and answer questions about Bliss 6 with care and professionalism.</li><li>Work closely with the F&B team: Communicate guest arrivals, waiting times, and special requests to help deliver attentive, well-paced service.</li><li>Maintain an elegant setting: Keep the entrance, host stand, menus, and guest areas immaculate and ready to welcome guests.</li><li>Uphold the highest standards: Follow Conrad Dubai’s service, hygiene, health, safety, and alcohol awareness procedures to protect guest and team member well-being.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, our core values are the driving force behind our success and directly inform the qualities we demand in every team member. This commitment to excellence is exemplified at the Conrad Hotel Dubai, where we unwaveringly deliver superior service and unforgettable experiences for our guests.<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p><span>This position is based at Beach Rotana Abu Dhabi.</span><br><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>
<p><h4>Position statement:</h4>
<p>The Revenue Accounting Specialist is responsible for providing revenue accounting services to a portfolio of assigned hotels across the Middle East and Africa supported by the UAE Finance Centre of Excellence (COE). The UAE COE is a shared service center based in Ras Al Khaimah, delivering centralized finance support to approximately 60 hotels across the region. The role ensures accuracy, consistency, and compliance with Hilton standards, while working closely with hotel teams remotely. The role reports to the Revenue Accounting Supervisor.</p>
<h4>Position summary:</h4>
<ul>
<li>Reviewing and validating all revenue postings and preparing daily income audit reports for assigned hotels</li>
<li>Reviewing and approving reports within the daily income audit bundle and following up with hotel teams to ensure all required documentation is uploaded to Docuware and approvals are in place</li>
<li>Posting revenue and processing re-allocations based on requests from authorized finance leads for assigned properties</li>
<li>Reconciling revenue-related taxes and ensuring timely reporting to hotels for submission to government authorities</li>
<li>Performing monthly balance sheet reconciliations for revenue-related accounts across assigned hotels</li>
<li>Reconciling daily credit card activity and posting related receipts</li>
<li>Investigating and resolving variances in credit card reconciliations in collaboration with COE and hotel teams</li>
<li>Identifying opportunities for process improvements and automation to drive efficiency and standardization across supported hotels</li>
<li>Supporting additional tasks and initiatives as required by business needs</li>
</ul>
<h4>Direct reports:</h4>
<p>This role has no direct reports.</p>
<h4>The success in this role will demonstrate itself through the following attributes and skills:</h4>
<ul>
<li>Accounting knowledge, with a focus on revenue accounting principles</li>
<li>Familiarity with finance systems such as Navision, OnQ/OA and strong working knowledge of Excel</li>
<li>Fluent in English (written and verbal); additional languages such as French or Arabic are an advantage</li>
<li>Strong communication skills, with the ability to effectively liaise with hotel teams and internal stakeholders</li>
<li>Process improvement mindset, with a continuous focus on identifying more efficient ways of working and opportunities for automation</li>
<li>Inquisitive and proactive, with a willingness to learn, ask questions, and challenge existing practices</li>
<li>Well organized, with the ability to manage competing priorities, meet tight deadlines, and work under pressure</li>
<li>Strong team player, able to collaborate effectively both in office and remotely with hotel teams</li>
<li>Ability to quickly learn and adapt to multiple systems, with a positive approach to new challenges</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>Minimum education: high school graduate</li>
<li>Minimum years of experience: relevant years as a general accountant or income auditor</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: university graduate and/or accounting qualification</li>
<li>Minimum years of experience: relevant years each as a general accountant and revenue accounting</li>
<li>Arabic speaker</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Guest Experience Coordinator</span></span></span> <br><span><span>(<span>20405</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Guest Experience Coordinator</strong> to join the Rooms Division team at<strong> One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will play an integral role in creating exceptional and personalized guest experiences across the resort. As a Guest Experience Coordinator, you will support the delivery of a seamless, welcoming, and guest-focused environment at every stage of the guest journey.</span></p><br>
<p><span>You will act as a key point of contact for guests, assisting with inquiries, anticipating guest needs, resolving concerns in a timely and professional manner, and ensuring a smooth experience from arrival to departure. Working closely with operational teams, you will help maintain high service standards and ensure compliance with company policies and procedures.</span></p><br>
<p><span>You will also contribute to driving guest satisfaction by delivering attentive, personalized service, supporting continuous improvement initiatives, and upholding the highest standards of professionalism, consistency, and attention to detail while embodying the company’s core values.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul>
<li><span>Deliver exceptional guest service by acting as a primary point of contact for guest inquiries, requests, and concerns throughout their stay. </span></li>
<li><span>Ensure a seamless and personalized guest journey from pre-arrival through departure by coordinating closely with operational departments. </span></li>
<li><span>Proactively engage with guests to anticipate needs, build rapport, and create memorable experiences. </span></li>
<li><span>Support the coordination of VIP arrivals, special occasions, guest preferences, and tailored experiences with a strong attention to detail. </span></li>
<li><span>Liaise with Front Office, Housekeeping, Food & Beverage, Concierge, Butler Services, and other departments to ensure consistent delivery of service standards. </span></li>
<li><span>Monitor guest feedback through various channels and assist in implementing service improvements and recovery actions where required. </span></li>
<li><span>Respond to guest complaints and concerns promptly, professionally, and effectively, ensuring satisfactory resolution. </span></li>
<li><span>Maintain accurate guest profiles, preferences, requests, and service recovery records within the relevant systems. </span></li>
<li><span>Support the execution of guest engagement initiatives, loyalty programs, and resort experiences that enhance guest satisfaction. </span></li>
<li><span>Assist with arrival and departure planning, particularly for VIPs, repeat guests, and long-stay guests. </span></li>
<li><span>Provide guests with accurate information about resort facilities, services, local attractions, and experiences to enhance their stay. </span></li>
<li><span>Conduct regular guest interactions and follow-ups to ensure expectations are met and exceeded. </span></li>
<li><span>Support online reputation management by assisting with guest feedback and review responses where applicable. </span></li>
<li><span>Ensure compliance with company policies, operational procedures, and brand service standards. </span></li>
<li><span>Assist with preparing reports, handovers, and maintaining effective communication between shifts and departments. </span></li>
<li><span>Participate in departmental briefings, training sessions, and service excellence initiatives. </span></li>
<li><span>Support the planning and coordination of special events, celebrations, and guest activations within the resort. </span></li>
<li><span>Identify opportunities to enhance guest experiences through personalized recommendations, upselling, and cross-selling of resort services. </span></li>
<li><span>Assist in monitoring guest journey touchpoints to ensure consistency and identify areas for continuous improvement. </span></li>
<li><span>Handle all guest interactions with professionalism, discretion, empathy, and a guest-centric approach. </span></li>
<li><span>Support emergency and incident response procedures while ensuring guest safety and maintaining the resort's reputation. </span></li>
<li><span>Uphold the company's core values and contribute to creating a positive, welcoming, and service-oriented environment for all guests.</span></li>
</ul> <p><span>A suitable candidate should have <strong>2–4 years of experience</strong> in a 5-star hotel, resort, or luxury hospitality environment, preferably within Guest Relations, Front Office, Concierge, or Guest Experience. The ideal candidate will possess excellent communication and interpersonal skills, a passion for delivering exceptional guest service, and the ability to handle guest requests and concerns with professionalism and attention to detail. </span><span>Excellent English communication skills are required. Additional language skills will be considered an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br>
<p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager on Duty, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
The Sales Specialist is responsible for driving revenue growth for Boonstay Vacation Homes LLC by onboarding new units, managing short-term and long-term rental sales, and building strong relationships with property owners, tenants, and guests. This role requires a dynamic combination of sales expertise, market knowledge, and digital/social media outreach to maximize occupancy, unit acquisition, and brand visibility within the UAE real estate and vacation rental market.<br>Our Holiday Home Services<br>-Holiday Home Management: End-to-end management of holiday home units, ensuring smooth day-to-day operations and consistent guest satisfaction. Guest Experience Management: Guest communication, check-in support, digital concierge services, review management, and upselling of guest services to enhance the overall stay experience. Owner & Investor Support: Monthly statements, occupancy updates, expense reports, yield improvement advice, and property performance analysis to keep owners informed and maximize returns. Multi-Platform Listing & Booking Management: Management of listings across Airbnb, Booking.com, Expedia, Agoda, Vrbo, and other online travel platforms, along with direct booking support. Bulk & Developer Solutions: Holiday home operations for developers, landlords, and building owners with bulk units or full buildings.<br>Key Requirements:<br>Unit Onboarding & Portfolio Growth – Identify and onboard new units; maintain strong owner relationships; conduct market research to expand the portfolio. Short-Term Rental Sales – Convert guest inquiries into bookings; optimize occupancy and ADR; coordinate with operations for smooth guest stays. Long-Term Rental Sales – Generate and convert leads; manage tenant negotiations and contracts; drive lease renewals to minimize vacancies. Sales Targets & Reporting – Meet monthly/quarterly sales targets; maintain accurate lead and revenue records; manage a healthy sales pipeline. Marketing & Social Media Exposure – Promote units via social media; support content creation; represent the brand at client meetings and events. Client Relationship & Customer Service – Ensure high service standards for owners, tenants, and guests; resolve queries promptly; gather client feedback. Compliance & Documentation – Ensure accurate rental agreements and Ejari registration per RERA/UAE regulations; maintain updated records in the PMS/CRM.<br>We are looking candidates who has prior work experience in Holiday Homes, Hotels, short term and long term rentals etc
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<span>At Ten our goal is simple, to become the most trusted service business in the world.<br> We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.<br> We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers.<br> Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members.<br> Will you help take us there?<br> The role We are looking for a Head of Travel Service Delivery to join us in Riyadh or Dubai.<br> In this role, you will be responsible for leading the operational success of the region, taking ownership of end to end travel service delivery, commercial performance, and member outcomes.<br> Reporting to the Regional Director, you will lead high performing cross functional teams, drive service excellence, and foster a culture of accountability, continuous improvement, and employee engagement.<br> You will be responsible for executing global strategies at a regional level, ensuring alignment with standardised processes, policies, and performance expectations while adapting delivery to local market needs.<br> The role combines strong operational leadership with a focus on financial performance, customer experience, and scalable growth.<br> Key responsibilities: Travel Performance & Commercial Ownership Own and drive travel conversion and revenue performance across the region, ensuring strong commercial outcomes aligned to client expectations.<br> Translate regional demand and client behaviour into clear actions that improve conversion rates, booking value, and fulfilment efficiency.<br> Actively monitor travel performance metrics, using data and insight to identify gaps and drive continuous improvement.<br> Balance speed, conversion, and quality, ensuring pace never compromises resolution excellence or member experience.<br> Travel Experience & Delivery Excellence Own the end‑to‑end delivery of the travel experience, ensuring every interaction reflects Ten’s standards of personalisation, expertise, and precision.<br> Set clear expectations for itinerary and documentation quality, destination expertise, and attention to detail across all travel bookings.<br> Embed a culture where high-quality quality is non‑negotiable, particularly in complex or high-value travel requests.<br> Act as the escalation point for complex or high-risk travel cases, ensuring seamless resolution and member confidence.<br> Local Market Leadership & Proposition Development Shape and evolve the local travel proposition for KSA, ensuring it is relevant to market expectations, cultural nuance, and client needs.<br> Partner with global proposition leads to align on standards, while taking accountability for local adaptation and execution.<br> Use local insight, member behaviour, and frontline feedback to continuously refine the travel offer and improve competitiveness.<br> Supplier & Ecosystem Leadership (In Partnership with Global) Work closely with centrally managed global supply teams to optimise how travel suppliers are leveraged locally.<br> Ensure teams maximise value from preferred partners (airlines, hotels, DMCs), while maintaining flexibility to meet member expectations.<br> Provide structured feedback to global teams on supplier performance, gaps, and opportunities within the KSA market.<br> Building Travel Capability in a New Market Establish and scale a high-performing travel team, setting clear standards for expertise, pace, and service delivery.<br> Build core travel capability from the ground up, ensuring teams are equipped to handle high-volume, high-expectation travel demand.<br> Lead the development of travel expertise across the team, avoiding dependency on individuals while raising the overall capability bar.<br> Create a culture of ownership, accountability, and continuous learning as the business scales.<br> People Leadership & Capability Building Build, inspire, and develop high‑performing teams by setting clear standards, investing in coaching, and creating an environment where people can do the best work of their careers.<br> People are integral to every outcome you deliver.<br> Lead and manage the local service proposition, partnering with global proposition leads to ensure alignment with Ten’s standards, while using local insight, data, and frontline feedback to support ongoing development.<br> Ensure Ten’s standards, culture, and ways of working are consistently embedded across the region, including the application of people, performance, and talent frameworks.<br> Coach, develop, and challenge direct reports, building strong leadership capability, confidence, and decision‑making maturity.<br> Create a strong succession pipeline by identifying, developing, and retaining high‑potential talent for critical roles.<br> Ensure all teams are aligned to Ten’s global strategy, policies, and operating standards, while feeling empowered to deliver locally.<br> Service Excellence & Quality Assurance Drive and uphold exceptional service standards across all local teams, embedding a culture where every member interaction consistently reflects Ten’s promise and our vision.<br> Own service quality outcomes end-to-end, using data, insight, and frontline feedback to continuously raise the bar on consistency, responsiveness, and personalisation.<br> Ensure service delivery meets or exceeds global quality frameworks, SLAs, and member experience standards, while allowing for thoughtful regional nuance where it enhances member value.<br> Work with your Regional Director to Proactively identify risks to service quality and member experience, intervening early to course correct performance before impact is felt by members.<br> Embed a culture where quality is everyone’s responsibility, with clear expectations, visible leadership, and accountability in all departments.<br> Champion continuous improvement in service design and delivery, ensuring learnings are translated into better experiences, stronger outcomes, and scalable excellence.<br> At Ten, employees are at the heart of everything.<br> The company promotes a culture of recognition – through regular performance reviews and the annual Extra Mile Awards for outstanding achievements.<br> Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.<br> What Ten offers: Attractive compensation package: Competitive salary and the Ten Loyalty Rewards program.<br> Vacation policy: Paid vacation plus one additional day for volunteer work.<br> Sabbaticals: One month of paid leave every five years.<br> Remote Working Holidays.<br> Exclusive employee discounts: Access to exclusive travel and lifestyle offers, just like our premium clients.<br> International clientele: Manage a high-quality portfolio with excellent service.<br> Dynamic work environment: Diverse tasks in an international team.<br> Career opportunities: Development prospects in an agile, growing company.<br> Inclusive company culture: Diversity and collaboration are highly valued.<br> About Us Ten Lifestyle Group is a global luxury concierge service and offers a unique opportunity to become part of a dynamic team in our travel department.<br> Our clients and employees are at the center of everything we do.<br> We support High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in organizing their leisure and luxury travel.<br> Our goal at Ten is simple: We want to become the world’s most trusted service company.<br> We deliver our service through a combination of our unique, technology-enabled platform and the expertise of our highly qualified lifestyle managers.<br> Ten is growing rapidly and has ambitious plans to continue innovating and improving the lives of our members.<br> As a certified B Corp, Ten Lifestyle Group is part of a global community of companies committed to making a positive impact on society and the environment.<br> Our Commitment to Diversity: We promote diverse perspectives, cultures, and experiences.<br> Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment.<br> All aspects of our collaboration – from hiring to promotion – are based on performance, competence, commitment, and business needs.<br> Ten works exclusively with a selected list of preferred recruitment agencies.<br> Please note that we are currently not accepting any additional agencies.<br> Ten Group is not responsible for fees related to unsolicited applications.<br> Essential requirements: Proven success in a Head of / operational leadership role in the Travel industry.<br> Travel Sales experience Fluent in Arabic and English.<br> Record of success in delivering commercial and operational results through cross-functional leadership.<br> Demonstrated ability to manage complex stakeholder relationships across functions and geographies / cultures.<br> Financial and analytical skills; able to interpret performance data and translate into actionable plans.<br> Ability to promote operational excellence and a high-performance culture.<br> Amadeus or similar GDS experience Exceptional influencing and communication skills, both internally and externally.<br> Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM or operational platforms.<br> Preferred requirements: Previous management experience in a travel agency environment.<br> Experience with ultra / high-net-worth travel, or concierge sectors, including the provision of B2B services to such industries.<br> Experience of leading operational transformation or large-scale efficiency programmes.<br> Experience in embedding automation and process enhancements into workflows.<br> Strong change leadership skills, with experience navigating complex transitions.<br> Location: Riyadh - Saudi Arabia (100% on site) or Dubai - United Arab Emirates (Hybrid with regular travel to Riyadh)</span> </div>
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<span><br>JOB SUMMARY<br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development <br>• Coordinates and executes Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Unternehmensbeschreibung<br><br><p><strong>DELANO Dubai</strong></p><br><p>Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.</p><br><p>Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. </p><br><br>Stellenbeschreibung<br><br><p>As a <strong>Guest Experience Specialist at DELANO Dubai</strong>, you will be at the heart of the guest journey, creating thoughtful, personalised, and effortless experiences from arrival through departure. You will anticipate guest needs, build genuine connections, and ensure every interaction reflects the warmth, sophistication, and distinctive spirit of the DELANO brand.</p><br><ul><li><strong>Guest Welcome & Engagement:</strong> Create warm, genuine, and personalised interactions that make guests feel recognised and valued throughout their stay</li><li><strong>Guest Journey:</strong> Support a seamless guest experience from pre-arrival through departure, anticipating needs and identifying opportunities to enhance the stay</li><li><strong>Personalised Service:</strong> Recognise and respond to guest preferences, special requests, VIP requirements, and individual expectations with attention to detail</li><li><strong>Guest Requests:</strong> Coordinate bespoke requests including restaurant reservations, transportation, celebrations, tours, activities, and other guest arrangements</li><li><strong>Local Expertise:</strong> Provide knowledgeable and personalised recommendations on dining, shopping, entertainment, attractions, and experiences</li><li><strong>Service Recovery:</strong> Take ownership of guest concerns and complaints, responding promptly and professionally and ensuring effective resolution</li><li><strong>Guest Follow-Up:</strong> Proactively follow up with guests during their stay to ensure satisfaction and address any concerns before departure</li><li><strong>VIP & Loyalty Recognition:</strong> Ensure VIP, repeat, and long-stay guests receive appropriate recognition and a personalised level of service</li><li><strong>Communication & Coordination:</strong> Work closely with Front Office, Housekeeping, Food & Beverage, Engineering, and other departments to ensure seamless execution of guest requests</li><li><strong>Guest Feedback:</strong> Monitor and capture guest feedback and communicate opportunities for improvement to the relevant teams</li><li><strong>Guest Preferences:</strong> Maintain accurate guest preference and interaction records, ensuring relevant information is shared to support personalised service</li><li><strong>Brand Standards:</strong> Deliver every interaction in line with DELANO’s service philosophy, luxury standards, and distinctive guest experience</li><li><strong>Hotel Knowledge:</strong> Maintain excellent knowledge of the hotel’s facilities, services, outlets, experiences, promotions, and surrounding destination</li><li><strong>Hospitality Mindset:</strong> Act as a true ambassador of DELANO, bringing warmth, discretion, confidence, and genuine care to every guest interaction</li></ul><br>Qualifikationen<br><br><ul><li><strong>Luxury Experience:</strong> Proven experience in luxury hospitality, guest relations, concierge, front office, or a similar guest-facing role, ideally within a luxury hotel or resort</li><li><strong>Guest Engagement Excellence:</strong> Exceptional interpersonal and communication skills, with the ability to build genuine connections and engage naturally with a diverse range of guests</li><li><strong>Personalised Service:</strong> Strong ability to anticipate guest needs, understand preferences, and deliver thoughtful, personalised experiences with discretion and attention to detail</li><li><strong>Destination Knowledge:</strong> Excellent knowledge of local dining, entertainment, lifestyle, attractions, and experiences, with the confidence to make relevant and personalised recommendations</li><li><strong>Service Recovery:</strong> Calm, confident, and solution-focused approach to handling guest concerns, complaints, and unexpected situations, with a strong sense of ownership</li><li><strong>Attention to Detail:</strong> Highly organised and attentive to detail, ensuring guest preferences, requests, VIP requirements, and special arrangements are accurately followed through</li><li><strong>Cross-Department Collaboration:</strong> Strong coordination and communication skills, working effectively with Front Office, F&B, Housekeeping, Concierge, and other teams to deliver seamless guest experiences</li><li><strong>Brand & Service Standards:</strong> Strong understanding of luxury hospitality and the ability to consistently deliver polished, discreet, and intuitive service in line with DELANO’s brand standards</li><li><strong>Educational Background:</strong> A relevant qualification such as a Bachelor’s degree or diploma in Hospitality Management, Tourism, or a related field is preferred, alongside relevant hospitality experience</li><li><strong>Great Personality:</strong> At <strong>DELANO Dubai</strong>, personality and experience are equally valued. We celebrate individuality and authenticity—bringing your unique self, positive energy, curiosity, and passion for hospitality is essential. With the right attitude and that essential spark, we create truly memorable guest experiences together.</li></ul><br>Zusätzliche Informationen<br><br><p><strong>What awaits you...</strong></p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
Company Description<br><br>Join Grand Mercure Dubai City, a 5-star Accor hotel where local culture meets world-class hospitality. With 361 rooms, diverse dining venues, modern meeting facilities, and a passionate team, we are committed to creating memorable guest experiences and empowering our Heartists to grow.<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS<br><br>Job Description<br><br>We are currently seeking an enthusiastic, detail-oriented, and guest-focused Reservations Agent to join our team. As a Reservations Agent, you will play a key role in ensuring every guest enjoys a seamless and personalised booking experience. You will be responsible for managing reservations across multiple channels, offering tailored recommendations, and delivering exceptional service. This is an exciting opportunity for individuals passionate about providing exceptional hospitality in a dynamic luxury environment.<br><br>Key Responsibilities<br><br>Handle all reservation inquiries via phone, email, and online booking platforms, ensuring a smooth and efficient experience for all guests. Provide detailed information on room types, rates, availability, and special offers, tailoring recommendations based on guest preferences. Process, modify, and confirm reservations, ensuring accuracy and adherence to hotel policies. Offer personalised services for VIP guests, group bookings, and special events, ensuring every detail is handled with care. Collaborate closely with the Front Desk, Concierge, and Sales teams to ensure smooth guest transitions from reservation to check-in. Maintain and update guest profiles, ensuring preferences and special requests are recorded for future stays. Monitor inventory and room availability to maximise hotel occupancy and revenue. Resolve any guest issues or booking discrepancies in a professional and courteous manner. Keep up to date with hotel promotions, packages, and services to effectively upsell and enhance the guest experience.<br><br>Qualifications<br><br>Minimum 1 Years as a Reservations Agent Knowledge of Accor Distribution and Reservation systems is preferable
Job Description Position Chinese-speaking Medical Coordinator & Receptionist Location Dubai, Health Care City Reports to Clinic Manager Role Overview We are seeking a bilingual (Chinese-English) professional to manage Chinese patientacquisition and provide end-to-end coordination within the clinic. This role is not limited toreception duties. It is a revenue-generating position responsible for patient acquisition,conversion, and overall patient experience optimization. Key Responsibilities1. Patient Coordination & Sales (Core)- Handle inquiries via WeChat, Whats App, phone- Manage bookings and scheduling- Provide full patient support from arrival to departure- Interpret between doctor and patient (Chinese ⇄ English)- Explain treatments, pricing, and procedures- Recommend additional services (upselling / cross-selling)- Manage billing and payment collection2. Reception & Medical Administration- Patient registration and record management- Create and maintain patient files (CRM)- Manage consent forms and medical questionnaires- Coordinate with doctors and internal staff- Provide reception support for all patients3. Digital Communication & CRM- Operate official clinic accounts (WeChat, Whats App, etc.)- Maintain ongoing communication with patients- Post-visit follow-up and retention management- Build long-term relationships with repeat and VIP patients4. Patient Engagement & Social Media Support- Update and manage the clinic's social media accounts, including WeChat and Xiaohongshu(RED), Instagram, Facebook- Coordinate with external marketing partners when required- Support the creation and scheduling of social media content- Track campaign performance and optimize results-Help enhance the clinic's visibility in Social Media.5. Business Development- Build partnerships (hotels, communities, agents)- Identify new Chinese patient acquisition opportunities- Support offline marketing initiatives6. VIP & Customer Experience- Handle high-value patients with premium service- Personalize patient journey and experience- Improve clinic service flow for Chinese patients7. Complaint Handling- Handle patient concerns and complaints (Chinese-speaking patients)- Escalate issues appropriately8. Compliance Support- Ensure proper handling of patient data- Support compliance with UAE healthcare regulations- Assist with marketing compliance checks9. Internal Improvement- Suggest operational improvements- Optimize patient flow and communication Compensation Fixed Salary + Incentive: AED 8,000-14000AEDWork hours Saturday to Wednesday 9:00 - 18:00 (1 hour break) Thursday 9:00 - 12:00Day off : Friday and UAE Public holiday Requirements- Fluent in Mandarin Chinese and English- Strong communication and interpersonal skills- Sales-oriented mindset- Ability to multitask in a fast-paced environment Preferred- Experience in healthcare / medical interpretation- Experience in Chinese digital marketing (WeChat, RED)- Experience in hospitality / concierge / luxury service
Job Description Position Chinese-speaking Medical Coordinator & Receptionist Location Dubai, Health Care City Reports to Clinic Manager Role Overview We are seeking a bilingual (Chinese-English) professional to manage Chinese patientacquisition and provide end-to-end coordination within the clinic. This role is not limited toreception duties. It is a revenue-generating position responsible for patient acquisition,conversion, and overall patient experience optimization. Key Responsibilities1. Patient Coordination & Sales (Core)- Handle inquiries via WeChat, Whats App, phone- Manage bookings and scheduling- Provide full patient support from arrival to departure- Interpret between doctor and patient (Chinese ⇄ English)- Explain treatments, pricing, and procedures- Recommend additional services (upselling / cross-selling)- Manage billing and payment collection2. Reception & Medical Administration- Patient registration and record management- Create and maintain patient files (CRM)- Manage consent forms and medical questionnaires- Coordinate with doctors and internal staff- Provide reception support for all patients3. Digital Communication & CRM- Operate official clinic accounts (WeChat, Whats App, etc.)- Maintain ongoing communication with patients- Post-visit follow-up and retention management- Build long-term relationships with repeat and VIP patients4. Patient Engagement & Social Media Support- Update and manage the clinic's social media accounts, including WeChat and Xiaohongshu(RED), Instagram, Facebook- Coordinate with external marketing partners when required- Support the creation and scheduling of social media content- Track campaign performance and optimize results-Help enhance the clinic's visibility in Social Media.5. Business Development- Build partnerships (hotels, communities, agents)- Identify new Chinese patient acquisition opportunities- Support offline marketing initiatives6. VIP & Customer Experience- Handle high-value patients with premium service- Personalize patient journey and experience- Improve clinic service flow for Chinese patients7. Complaint Handling- Handle patient concerns and complaints (Chinese-speaking patients)- Escalate issues appropriately8. Compliance Support- Ensure proper handling of patient data- Support compliance with UAE healthcare regulations- Assist with marketing compliance checks9. Internal Improvement- Suggest operational improvements- Optimize patient flow and communication Compensation Fixed Salary + Incentive: AED 8,000-14000AEDWork hours Saturday to Wednesday 9:00 - 18:00 (1 hour break) Thursday 9:00 - 12:00Day off : Friday and UAE Public holiday Requirements- Fluent in Mandarin Chinese and English- Strong communication and interpersonal skills- Sales-oriented mindset- Ability to multitask in a fast-paced environment Preferred- Experience in healthcare / medical interpretation- Experience in Chinese digital marketing (WeChat, RED)- Experience in hospitality / concierge / luxury service
<ul><li><p>Visit hotels and potential business partners across Dubai on a regular basis.</p></li><li><p>Build and maintain strong relationships with hotel concierges, guest relations teams, front office teams and hotel management.</p></li><li><p>Introduce and promote Primus Car Rental’s luxury and sports car rental services.</p></li><li><p>Identify and develop new B2C lead-generation channels and strategic partnerships.</p></li><li><p>Generate qualified leads and convert opportunities into bookings.</p></li><li><p>Develop a portfolio of active partners who consistently refer clients to Primus.</p></li><li><p>Maintain regular follow-up with existing and prospective partners.</p></li><li><p>Identify new business opportunities within Dubai’s hospitality, tourism and luxury sectors.</p></li><li><p>Maintain accurate records of visits, contacts, leads, follow-ups and bookings.</p></li><li><p>Provide regular sales activity and performance reports to management.</p></li><li><p>Work closely with the operations team to ensure an excellent customer experience.</p></li><li><p>Achieve agreed sales, lead-generation and partner-development targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience in business development, field sales, hospitality, hotels, concierge services, tourism, luxury retail, real estate or car rental is preferred.</p></li><li><p>Strong communication, negotiation and relationship-building skills.</p></li><li><p>Confident and comfortable approaching new clients and business partners face-to-face.</p></li><li><p>Proactive and self-motivated, with a strong “hunter” mentality and ability to generate new business independently.</p></li><li><p>Target-oriented and comfortable working with sales KPIs.</p></li><li><p>Professional appearance and attitude when representing the company.</p></li><li><p>Good knowledge of Dubai and the UAE market.</p></li><li><p>Fluent in English; additional languages are an advantage.</p></li><li><p>UAE driving licence is preferred.</p></li><li><p>Existing relationships with hotels, concierges, tourism companies or hospitality professionals in Dubai will be considered a strong advantage.</p></li><li><p>Must be comfortable working primarily in the field rather than waiting for incoming leads from the office.</p></li></ul>
Chairon House is an upcoming members’ wellness club in Dubai, built for high-output people who see training, recovery, and community as part of a life of pursuit. At its core, Chairon House brings together a social bathhouse, performance training, reformer pilates, recovery, café, and member experiences into one highly curated space. The ambition is not to be another gym or spa, but to create one of the most distinctive wellness and performance clubs in the region. We are looking for a General Manager to lead the day-to-day operation, member experience, team culture, and commercial performance of Chairon House. The Role The General Manager will be responsible for the overall performance and operation of Chairon House. This person will lead the front-of-house, fitness, bathhouse, recovery, café, facilities, and member experience teams, ensuring every part of the club operates with precision, warmth, energy, and consistency. This is a highly hands-on role. The right candidate should be comfortable leading from the floor, solving problems in real time, coaching teams, managing standards, and creating an environment that feels both deeply premium and alive. This person should love fitness, love people, and understand how to make a space feel like a community - not just a facility. Must-Haves The ideal candidate must be:Passionate about fitness, wellness, and performance culture. They should train, understand the industry, and genuinely care about helping people feel better. Up to date with fitness and wellness trends. They should know what is happening across boutique fitness, recovery, pilates, HYROX, run clubs, wellness clubs, members’ clubs, or community-led fitness brands. Highly social and outgoing. This role requires someone who loves meeting people, building relationships, remembering members, hosting moments, and being visible on the floor. A natural community builder. They should know how to create energy in a room, connect members to each other, support events, and make people feel part of something. Extremely organized. They must be able to manage schedules, team rotas, operating standards, service checklists, follow-ups, vendor issues, and daily execution without things falling through the cracks. Operationally strong. They should be comfortable running a busy, multi-department space with high service standards. Hospitality-minded. They should understand that small details matter - how someone is greeted, how clean the space feels, how quickly a problem is solved, and how consistently the team delivers the experience. They should understand how to provide a 5 star hotel experience. Commercially aware. They should understand member acquisition, retention, sales, occupancy, customer satisfaction, and revenue performance. A strong people leader. They must be able to hire, train, coach, motivate, and hold a team accountable. Calm under pressure. They should be able to handle complaints, staffing issues, operational problems, and peak-time pressure with maturity and control. Target Backgrounds We are especially interested in candidates who have worked in one or more of the following environments:Premium boutique fitness studios. Pilates, Lagree, yoga, strength, HYROX, or functional training studios. Private members’ clubs. Luxury hospitality, hotels High-end lifestyle, retail, or hospitality brands with a strong community element. Fast-growing wellness or fitness concepts. Multi-department venues combining fitness, recovery, retail, F&B, events, and member experience. Ideal previous roles may include:General Manager. Club Manager. Studio Manager. Operations Manager. Head of Member Experience. Community Manager within a premium fitness or lifestyle brand. Front of House Manager in a luxury hospitality environment. Multi-site Fitness Manager. Boutique Fitness Studio Lead. Key Responsibilities Club Operations Oversee daily club operations across reception, member experience, bathhouse, fitness studios, café, retail, recovery, housekeeping, and facilities. Ensure the club runs smoothly, safely, and consistently across all departments. Maintain a strong working presence on the floor, especially during peak member hours. Create and enforce operating standards, opening and closing procedures, service protocols, and team checklists. Identify operational issues quickly and resolve them with urgency and ownership. Manage scheduling, staffing levels, and team deployment across departments. Ensure compliance with relevant health, safety, hygiene, municipality, and operational requirements. Support pre-opening setup, launch readiness, vendor coordination, team training, and operating systems. Member Experience Own the end-to-end member experience, from first visit to long-term retention. Ensure every member's interaction feels personal, premium, warm, and on-brand. Build systems for onboarding new members, handling feedback, resolving complaints, and improving retention. Create moments that help members feel recognized, connected, and part of the Chairon House community. Partner with the founder and brand team to bring the Chairon House philosophy to life through service, rituals, events, and community moments. Maintain high standards across atmosphere, cleanliness, music, scent, lighting, team energy, and overall club feel. Personally engage with members and act as a visible leader within the community. Community & Culture Build a strong community inside and outside the club. Help create and host events, activations, member rituals, brand partnerships, and community gatherings. Build relationships with members, trainers, founders, creators, athletes, wellness practitioners, and local communities. Stay close to fitness and wellness trends in Dubai and globally, bringing relevant ideas into Chairon House. Make the club feel culturally relevant, energetic, and connected to the city. Represent Chairon House within the Dubai wellness, fitness, hospitality, and lifestyle community. Protect the brand standard at all times, from how the team speaks to how the space feels. Team Leadership Recruit, train, coach, and manage the Chairon House team. Build a high-performance, hospitality-minded culture across all departments. Lead daily briefings, team training, performance reviews, and service coaching. Set clear expectations and hold the team accountable to Chairon House standards. Develop team members into future leaders as the business grows. Work closely with HR or external support on hiring, contracts, employee relations, and performance issues. Create an environment where the team feels motivated, proud, and aligned with the mission. Commercial Performance Own club-level performance across membership sales, class occupancy, retention, retail, café, recovery services, and overall revenue. Track and report key metrics including member growth, churn, attendance, conversion, utilisation, spend per member, and customer satisfaction. Work with the founder and marketing team on local acquisition, partnerships, events, corporate sales, and community-building initiatives. Identify opportunities to improve revenue, reduce waste, and increase operational efficiency. Support membership sales and lead conversion, especially during launch and early growth phases. Facilities & Vendor Management Oversee the condition, maintenance, and presentation of the full club. Coordinate with landlords, contractors, maintenance teams, cleaning teams, suppliers, and service providers. Ensure all equipment, bathhouse facilities, studios, changing rooms, café areas, and recovery spaces are operating at a high standard. Manage issue escalation, repairs, preventive maintenance, and vendor follow-up. Support future expansion, upgrades, or new club openings as needed. Required Qualifications & Experience4+ years of experience in fitness, wellness, hospitality, luxury retail, members’ clubs, or premium service environments. Prior experience as a General Manager, Club Manager, Studio Manager, Operations Manager, or similar leadership role. Strong understanding of front-of-house operations, team management, customer experience, and service standards. Proven ability to lead, train, coach, and motivate teams. Strong communication, delegation, and problem-solving skills. Comfortable working in a fast-paced, people-filled environment. Commercially minded, with experience tracking performance metrics and improving business results. Strong organisational and time management skills. Proficient with Microsoft Office or Google Workspace, including spreadsheets and presentations. Fluent English required. Passion for health, fitness, wellness, hospitality, and community. Preferred Experience Experience in a restaurant or bar, premium boutique fitness studio, luxury gym, private members’ club Experience with pre-opening, new site launches, or building teams from scratch. Experience managing multiple departments within one venue. Experience in Dubai or the GCC market. Knowledge of VIP clientele operations, fitness studio operations, class scheduling, membership sales, recovery services, café operations, or community programming.<br>Strong local network across fitness, wellness, hospitality, lifestyle, creators, or brand partnerships.
About the Job<br>We’re Hiring | Executive Assistant – Showroom Support Basta Design House is a luxury kitchen and interior design brand representing premium European craftsmanship. We are currently seeking a professional Executive Assistant to support our CEO, showroom team, and daily client operations.<br>Key Responsibilities:• Assist our CEO in arranging meetings, appointments, and day-to-day business and personal commitments• Provide structured support to the showroom operations• Handle client inquiries with professionalism and discretion• Prepare and follow up on quotations when required• Support day-to-day administrative, coordination, and showroom tasks<br>Profile Requirements:• Fluent in both Arabic and English (spoken and written)• Well-organized, detail-oriented, and presentable• Strong communication skills and a client-focused mindset• Comfortable handling quotations and client follow-ups• Familiar with social media posting (content will be provided)• Ability to multitask in a fast-paced luxury showroom environment<br>Location: Dubai, UA