Economic Analyst Jobs in UAE

Company description Trojan Construction Holding is the #1 construction group in the UAE and the first in the Middle East to achieve an "A" rating in the MSCI ESG assessment. As a subsidiary of Alpha Dhabi Holding PJSC, the organization brings together several industry-leading companies focused on building sustainable communities and supporting local businesses. With operations spanning the Middle East, Africa, and Europe, Trojan has delivered numerous landmark projects that contribute to the UAE's cosmopolitan skyline and reinforce its reputation for reliability and first-class service. The company leverages the strengths of its specialist subsidiaries to provide cohesive, turnkey construction solutions delivered on time and within budget. A diverse workforce of over 36,000 multinational team members and extensive plant machinery resources highlight Trojan's position as a premier construction group in the region.<br>Job opportunity: AI and Project Controls Analyst (Abu Dhabi)<br>Trojan Property Investment (TPI), the group's development and project management arm, is hiring an AI and Project Controls Analyst to join its Abu Dhabi team.<br>About the role TPI is building an in-house AI capability for construction delivery: AI-assisted planning and baseline scheduling, an AI-native project management platform, and document and engineering data intelligence. The analyst will sit at the core of this program, applying machine learning and large language models to real project data and helping move AI tools from concept to production use on live projects.<br>Key responsibilities- Support the design, development, testing, and validation of AI tools for construction planning and scheduling, grounded in Primavera P6, CPM, and EVM- Build Python automation and data pipelines that prepare schedule, cost, and progress data for AI and analytics workloads- Apply LLM and ML techniques to document control and engineering data intelligence across project workflows- Benchmark AI outputs against real project baselines and planning standards- Develop dashboards and analytics that turn project data into decision-ready information for management<br>Candidate requirements This role requires a combined profile: applied AI capability together with a genuine understanding of construction. Candidates strong in only one of the two will not be a fit.- Degree in AI, computer science, data science, or civil or construction engineering- 1 to 5 years of relevant experience; strong fresh graduates are also welcome to apply- Hands-on AI skills: Python, data engineering, ML fundamentals, or applied LLM work- Construction understanding: planning, scheduling, quantities, or site workflows, gained through study, internships, or work experience- Exposure to modern AI tooling such as LLM APIs, retrieval pipelines, or agent frameworks is an advantage- Graduates of UAE universities are preferred: MBZUAI, Khalifa University, UAEU, AUS, Abu Dhabi University, or similar- Proficiency in Arabic and English is an advantage<br>In line with the UAE's Emiratisation objectives, priority will be given to Emirati candidates. Applications from all nationalities are welcome and will be assessed on merit.<br>Location: Abu Dhabi, full time, on site<br>Interested candidates are invited to apply with a CV and links to practical work they have built: Git Hub repositories, dashboards, models, or graduation projects.<br>#Hiring #Abu Dhabi #Emiratisation #Artificial Intelligence #Construction Technology #Project Controls #UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines.</p><br><br><br><p><b><u>Responsibilities: </u></b></p><br><br><ul><li>Support the analysis and submission of reports to various constituencies UAE Regulators based on requirements such as US GAAP, US Regulatory, and local statutory reporting IFRS</li><li>Preparation of Local Regulatory Reporting</li><li>Capital management including preparation of Internal Capital Adequacy Assessment Process</li><li>Preparation of Audited Financial Statements</li><li>Liaise with internal and external auditors</li><li>Automation of local regulatory reporting</li><li>Produce metrics to senior management highlighting key issues and remediation status and maintain and enhance related operational and analytical procedures</li><li>Assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period .&nbsp;</li><li>Perform analysis of financial results and conclude cause of variances such as accounting issues and economic events</li><li>Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects</li><li>Interpret policies, guidelines, and processes and resolve complex problems and transactions</li><li>Assist with the management of one or more processes, reports, procedures, or products</li><li>Has the ability to operate with a limited level of direct supervision.</li><li>Can exercise independence of judgement and autonomy.</li><li>Acts as subject matter expert to senior stakeholders and /or other team members.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for<br>the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><br><p><b><u>Qualifications:</u></b></p><br><br><ul><li>5+ years of related experience</li><li>Financial Services Industry and Project Management experience preferred</li><li>Proficient in Microsoft Office with an emphasis on MS Excel</li><li>Working knowledge of related industry practices and standards</li><li>Ability to work with multiple functions</li><li>Proven problem-solving skills</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li></ul><br><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree in Finance, Accounting or related field</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Regulatory Reporting<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b><p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>Role Summary- A leading retail group in the Middle East is hiring a Digital Business Analyst to drive requirements and delivery across digital products and customer journeys, with Salesforce experience central to the role.</p><p>What you'll do:</p><ul><li>Translate business needs into clear functional requirements, user stories, process flows and acceptance criteria</li><li>Work across business, product, design, engineering and QA to clarify requirements, surface dependencies and align solutions to business outcomes</li><li>Support backlog refinement, sprint and PI planning ensuring requirements are estimation-ready with risks and scope clearly defined</li><li>Maintain end-to-end traceability from requirement through design, build, testing, UAT, sign-off, release and post-go-live validation</li><li>Analyse customer, operational and digital performance data to identify issues and shape future requirements</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you'll bring:</p><ul><li>Proven experience as a Business Analyst on digital products or customer journeys</li><li>Hands-on Salesforce experience essential for this role</li><li>Strong requirements-writing and process-mapping skills</li><li>Comfortable working in Agile/sprint-based delivery environments</li><li>Experience owning requirements traceability through to post-go-live validation</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Graduate Analyst - Strategic ConsultingJLL Dubai<br>About JLL<br><p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. Our Strategic Consulting practice advises clients on complex real estate challenges, helping organizations optimize their real estate portfolios, develop business strategies, and unlock value from their property assets. We combine deep market knowledge with analytical rigor to deliver transformative solutions.</p><br><br>Position Overview<p>JLL is seeking a Graduate Analyst to join our Strategic Consulting team in Dubai. This is an outstanding opportunity for exceptional recent graduates to launch their career in real estate consulting and strategy. You will work alongside senior consultants and partners on high-impact projects for leading corporations, government entities, and institutional clients across the MENA region, developing critical analytical and problem-solving skills.</p><br><br>Key Responsibilities<br><p><b>Research and Analysis</b> Conduct comprehensive research on real estate markets, industry trends, regulatory environments, and competitive landscapes. Gather and analyze data from multiple sources including market reports, government statistics, industry publications, and proprietary databases. Synthesize complex information into actionable insights and recommendations.</p><br><p><b>Strategic Analysis</b> Support the development of real estate strategies for corporate occupiers, developers, and investors. Analyze portfolio performance, space utilization, location strategies, and cost optimization opportunities. Evaluate market entry strategies, expansion plans, and investment opportunities across sectors and geographies.</p><br><p><b>Financial Modeling</b> Build financial models to evaluate business cases, investment scenarios, and strategic alternatives. Conduct feasibility studies for development projects, portfolio acquisitions, and asset repositioning initiatives. Perform sensitivity analysis and risk assessment to support decision-making.</p><br><p><b>Client Project Delivery</b> Contribute to consulting engagements across various workstreams including strategy development, market assessments, feasibility studies, and operational reviews. Participate in client workshops, interviews, and site visits to gather requirements and validate findings. Support project management activities including timeline tracking, deliverable coordination, and stakeholder communication.</p><br><p><b>Presentation Development</b> Prepare high-quality presentations, reports, and deliverables for client meetings and executive audiences. Create compelling data visualizations, charts, and graphics to communicate findings effectively. Draft sections of strategic reports, business plans, and recommendation documents.</p><br><p><b>Industry and Market Intelligence</b> Monitor real estate trends, emerging technologies, and best practices across global markets. Track policy developments, regulatory changes, and economic indicators affecting real estate sectors. Contribute to thought leadership publications and insights reports.</p><br><p><b>Benchmarking and Metrics</b> Conduct benchmarking studies comparing client performance against industry standards and peer groups. Develop KPIs and performance frameworks to measure portfolio efficiency and strategic progress. Analyze operational metrics including occupancy costs, space efficiency, and service delivery.</p><br><br>Qualifications and Requirements<br><p><b>Education</b> Bachelor's or Master's degree in Business Administration, Economics, Real Estate, Strategy, Finance, or related field. Recent graduates (within the last 2 years) with outstanding academic credentials. Preference for candidates with coursework in strategy, analytics, or consulting methodologies.</p><br><br><p><b>Analytical and Problem-Solving Skills</b> Exceptional analytical capabilities with ability to structure complex problems and develop logical frameworks. Strong quantitative skills including statistical analysis, financial modeling, and data interpretation. Critical thinking ability with comfort handling ambiguity and developing creative solutions. Structured approach to problem-solving with attention to detail and accuracy.</p><br><p><b>Technical Proficiency</b> Advanced Microsoft Excel skills including complex formulas, pivot tables, scenario modeling, and data analysis. Expert PowerPoint capabilities with ability to create executive-level presentations with clear storylines. Proficiency in Microsoft Word for professional report writing. Familiarity with data visualization tools (Tableau, Power BI) is advantageous. Knowledge of statistical software (SPSS, R, Python) is a plus.</p><br><p><b>Communication Skills</b> Outstanding written communication skills with ability to articulate complex concepts clearly and persuasively. Strong verbal communication and presentation skills suitable for client-facing roles. Excellent English language proficiency (written and spoken); Arabic proficiency is highly valuable. Ability to adapt communication style for different audiences from technical teams to C-suite executives.</p><br><p><b>Consulting Aptitude</b> Intellectual curiosity with eagerness to learn about diverse industries and business challenges. Client-service orientation with professional demeanor and business maturity. Ability to build rapport with stakeholders at all organizational levels. Comfort with ambiguity and changing project requirements.</p><br><p><b>Personal Attributes</b> Highly motivated self-starter with strong work ethic and drive for excellence. Collaborative team player who contributes positively to team dynamics. Adaptable and resilient with ability to thrive in fast-paced, demanding environments. Strong time management skills with ability to prioritize and manage multiple projects simultaneously. Genuine passion for real estate, strategy, and solving complex business problems.</p><br><br>What We Offer<br><p><b>Career Development</b> Structured graduate development program with formal training in consulting methodologies, strategic frameworks, and analytical techniques. Mentorship from experienced consultants, directors, and partners. Exposure to diverse projects across multiple sectors including corporate real estate, government advisory, master planning, and investment strategy. Accelerated learning curve through hands-on project work and client interaction. Clear career progression pathway from Analyst to Consultant to Senior Consultant and beyond.</p><br><p><b>Professional Growth</b> Support for professional certifications including MCR (Master of Corporate Real Estate), CFA, PMP, or MBA programs. Access to JLL's global knowledge network and best practices. Opportunities to contribute to thought leadership and industry publications. Regular training sessions on technical skills, industry trends, and consulting capabilities.</p><br><p><b>Work Environment</b> Intellectually stimulating environment working on high-profile, strategic projects. Exposure to C-suite executives, government leaders, and senior decision-makers. Collaborative, meritocratic culture that values ideas and contributions. Access to JLL's global consulting network and cross-regional collaboration opportunities. Hybrid working arrangements with flexibility balanced with team collaboration.</p><br><p><b>Project Diversity</b> Work across various sectors including office, retail, industrial, hospitality, residential, healthcare, and education. Engage with diverse client types from multinational corporations to sovereign wealth funds to government entities. Participate in projects ranging from portfolio strategy to market entry to feasibility studies to organizational transformation.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>UAE National Graduate Analyst Programme<br><p><b>Location:</b> United Arab Emirates <br><b>Programme Duration:</b> 24 months<br><b>Employment Type:</b> Full-time<br><b>Eligibility:</b> UAE Nationals only</p><br><br>About JLL<br><p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. As a Fortune 500 company with operations in over 80 countries, JLL shapes the future of real estate for a better world.</p><br><br>Programme Overview<br><p>The UAE National Graduate Analyst Programme is an accelerated development initiative designed to cultivate the next generation of Emirati leaders in commercial real estate. This comprehensive 24-month rotational programme provides exposure to multiple service lines, mentorship from senior leaders, and structured learning pathways to build foundational expertise in the real estate industry.</p><br><br><p>Successful graduates will gain hands-on experience across JLL's core business functions while contributing to meaningful projects that drive client outcomes and business growth in the UAE market. The programme offers rotations across various business lines based on your background, interests, and organizational needs.</p><br><br>What You'll Experience<br><p>During this structured programme, you will:</p><br><br><p><b>Rotate Across Business Functions:</b> Gain exposure to different service lines within JLL, which may include Markets &amp; Research, Valuation &amp; Advisory, Corporate Solutions, Property &amp; Asset Management, Capital Markets, Project &amp; Development Services, and other specialized areas. Rotations are designed to build broad industry knowledge and help you identify your area of interest and strength.</p><br><br><p><b>Work on Real Projects:</b> Contribute to live client engagements and business-critical initiatives from day one. You'll work alongside experienced professionals on projects that impact the UAE's real estate landscape, from market analysis and property valuations to development projects and investment transactions.</p><br><br><p><b>Develop Core Competencies:</b> Build essential skills in financial analysis, data modeling, client communication, presentation development, project coordination, and strategic thinking. Learn to use industry-standard software and tools while developing professional business acumen.</p><br><br><p><b>Receive Mentorship &amp; Coaching:</b> Benefit from dedicated mentorship with senior leaders who will guide your professional development. Regular performance feedback, coaching sessions, and career planning discussions ensure you're progressing toward your goals.</p><br><br><p><b>Participate in Structured Learning:</b> Engage in formal training sessions covering technical skills, industry knowledge, professional development, and leadership fundamentals. Access JLL's global learning platform and pursue relevant professional certifications.</p><br><br><p><b>Build Your Network:</b> Connect with colleagues across business lines, engage with clients and industry partners, and participate in networking events. Build relationships that will support your long-term career growth within JLL and the broader real estate sector.</p><br>What We're Looking For<br><p><b>Education:</b></p><br><ul><li>Bachelor's degree in any discipline including Business Administration, Finance, Economics, Accounting , Real Estate, Engineering, Electrical , sustainability , Civil , Mechanical , Architecture, Urban Planning, or related fields</li><li>Graduation from a recognized university with strong academic standing</li><li>Minimum GPA of 3.0 or equivalent</li></ul><br><p><b>Core Competencies:</b></p><br><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage</li><li>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint</li><li>Ability to work with data, conduct research, and synthesize information</li><li>Professional attitude with strong work ethic and attention to detail</li></ul><p><b>Personal Attributes:</b></p><br><ul><li>UAE National with valid Family Book</li><li>Curiosity and eagerness to learn across multiple disciplines</li><li>Collaborative team player with strong interpersonal skills</li><li>Adaptability and openness to feedback in a dynamic environment</li><li>Proactive self-starter who takes initiative</li><li>Interest in commercial real estate, property markets, business, or related sectors</li><li>Commitment to building a long-term career in the industry</li></ul><p><b>Preferred (Not Required):</b></p><br><ul><li>Internship or work experience in real estate, consulting, finance, engineering, project management, or related industries</li><li>Demonstrated leadership through extracurricular activities, student organizations, or community involvement</li><li>Familiarity with UAE real estate market dynamics or business environment</li><li>Additional language skills</li></ul><br>What We Offer<p><b>Professional Development:</b></p><br><ul><li>Structured 24-month rotational programme with exposure to multiple service lines</li><li>Dedicated mentor and manager support throughout your journey</li><li>Comprehensive onboarding and continuous learning opportunities</li><li>Access to JLL's global learning platform and technical training</li><li>Sponsorship for professional certifications relevant to your career path</li><li>Clear pathway to permanent placement based on performance</li><li>Opportunity to shape your career direction based on your strengths and interests</li></ul><p><b>Compensation &amp; Benefits:</b></p><br><ul><li>Competitive salary aligned with graduate market standards in the UAE</li><li>Performance-based annual bonus</li><li>Comprehensive health insurance coverage (medical, dental, life)</li><li>Annual leave entitlement and public holidays</li><li>End-of-service benefits as per UAE Labour Law</li><li>Visa and Emirates ID sponsorship</li><li>Provision of necessary technology and equipment</li></ul><p><b>Culture &amp; Work Environment:</b></p><br><ul><li>Inclusive, diverse workplace with strong commitment to Emiratization</li><li>Hybrid working flexibility where role permits</li><li>Modern office facilities in prime locations across the UAE</li><li>Employee wellness programmes and team-building activities</li><li>Dynamic, fast-paced environment with exposure to high-profile projects</li><li>Opportunity to work with leading clients across government, corporate, and investment sectors</li><li>Culture of collaboration, innovation, and continuous improvement</li></ul><p><b>Career Progression:</b></p><br><ul><li>Successful completion leads to permanent placement in your area of strength and interest</li><li>Long-term career pathway with opportunities for specialization</li><li>Potential for regional and global mobility within JLL's network</li><li>Support for continuous professional development and career advancement</li></ul>Application Process<br><p><b>Timeline:</b></p><br><p>Applications are reviewed on a rolling basis with multiple intake periods throughout the year. Early application is encouraged as positions are limited and competitive.</p><br>About Emiratization at JLL<br><p>JLL is committed to developing UAE National talent and building sustainable careers for Emiratis in the real estate sector. Our Emiratization strategy focuses on meaningful employment, structured career progression, and creating an inclusive environment where UAE Nationals thrive and lead.</p><br><p>We recognize that investing in Emirati talent contributes to the UAE's economic diversification goals and strengthens our ability to serve clients with deep local market knowledge. We partner with government entities, universities, and training institutes to strengthen the UAE's knowledge economy and create lasting career opportunities in the real estate industry.</p><br><p>The Graduate Analyst Programme represents JLL's commitment to nurturing the next generation of Emirati real estate professionals who will shape the future of the industry in the UAE and beyond.</p><br><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<p>� Job Opening – <strong>Financial Analyst | B2B & Commercial Performance</strong></p><p>We are looking for a Financial Analyst to provide <strong>commercial insights, budgeting, forecasting and performance analysis</strong> across our company <strong>Beauty Professionals, FMCG & Wholesale divisions</strong>, supporting key business decisions.<br></p><p>Key Responsibilities:</p><ul><li><p>Analyze sales, volumes, margins, discounts, rebates, returns, product mix & profitability.</p></li><li><p>Prepare monthly/quarterly/annual performance reports and variance analysis.</p></li><li><p>Develop financial models, business cases, scenarios & feasibility assessments.</p></li><li><p>Evaluate customer agreements, rebates, marketing spend & commercial initiatives.</p></li><li><p>Identify performance gaps, risks & opportunities and recommend corrective actions.</p></li><li><p>Support annual budgeting and rolling forecasts.</p></li><li><p>Monitor budgets, expenses, variances and business performance.</p></li><li><p>Calculate commissions and review commercial contracts.</p></li><li><p><strong>Develop dashboards using Power BI & Qlik Sense and leverage SAP.</strong></p></li><li><p><strong>Work closely with Finance, Sales, Marketing, Supply Chain, Accounting & IT teams.</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>� Bachelor’s degree in Finance, Accounting, Commerce or related field. � 5–7 years experience in Financial Analysis, FP&A or Commercial Finance. � Strong experience in margin analysis, budgeting, forecasting & performance management. � <strong>Advanced Excel; Power BI & Qlik Sense experience.</strong> � <strong>FMCG, Trading, Wholesale, Distribution or Beauty industry experience preferred.</strong> � CIMA/CMA or equivalent qualification preferred. � Strong communication & stakeholder management skills. � <strong>SAP experience strongly preferred.</strong> </p>

<p>Job Title: Senior Business Analyst</p><p>Job Location: Abu Dhabi</p><p><br></p><p>JOB PURPOSE</p><p>Perform business analysis &amp; requirements gathering with group wide stakeholders (IT, Risk, Compliance, Customer Management, Finance &amp; Operations and Business Departments) and conduct GAP analysis exercise of current legacy back-office solution implemented for multiple business lines such as: Retail Brokerage, Institutional Brokerage, Market Making/ Liquidity Providing and Asset Management in line with future the company’s strategy, products and features roadmap.</p><p>JOB SUPERVISORY SCOPE</p><p>KEY RESULT AREAS</p><p>• Gather and analyze detailed requirements and features of current back-office solution implemented for multiple business lines.</p><p>• Conduct comprehensive system GAP analysis to identify gaps between current back office solution implemented vs the company’s future strategy, products and future roadmap.</p><p>• Evaluate and recommend enhancements of current/ future features/ system functionalities related to back-office system, architecture, hardware and business processes, especially those that need automation.</p><p>• Develop and maintain detailed documentation (Business Requirement Document) of back-office system features, processes, configurations, and enhancements aligned with the company’s future needs.</p><p>• Evaluate the back-office system data structure and propose enhancements and best practices aligned with the company’s Data Governance.</p><p>• Facilitate and manage the development of system specifications through detailed analysis with the Business units, IT, and vendors for back-office systems.</p><p>• Stay informed on the latest developments in brokerage back-office systems, including advancements in automation, data reconciliation, regulatory compliance, and system integration techniques. Continuously updates knowledge on best practices and industry standards to ensure optimal performance and efficiency of back-office operations.</p><p>QUALIFICATIONS &amp; EXPERIENCE</p><p>Mandatory:</p><p>Bachelor’s Degree in Computer Science, or Computer Engineering, Business Administration or Economics.</p><p>Minimum eight (8) years working in Financial Services industries with focus on back-office systems in Brokerage, Investment Banking, or Capital Markets or brokerage software houses focused on back-office solutions implementation acting as Business Analyst/ System Analyst.</p><p>COMPETENCIES / SKILLS</p><p>Technical</p><p>1. Experience in Business/Functional Requirements Gathering and UAT cases development and support execution for Front-Office, Middle-Office, and Back Office including Epic and Stories development for systems implementation.</p><p>2. Extensive experience working in the back-office of brokerage/trading/ investment banking industry supporting electronic trading systems is a must.</p><p>3. Preferably working in a brokerage firm or a software house that develops back-office systems for trading applications.</p><p>4. Experience with JIRA (Epics, Stories), SharePoint, SQL (Queries), BPM tool (Bizagi, MS Visio).</p><p>5. Proficient in data analysis.</p><p>6. Excellent analytical, communication and interpersonal skills.</p><p>Behavioral</p><p>1. Integrity</p><p>2. Teamwork</p><p>3. Initiative</p><p>4. Interpersonal skills</p><p>5. Flexible</p><p>6. Pro-Active</p><p>7. Strong investigative and troubleshooting skills.</p><p>8. General understanding of software implementation and systems design including UX (User Experience.</p>

<p>Job Title: Senior Business Analyst</p><p>Job Location: Abu Dhabi</p><p><br></p><p>JOB PURPOSE</p><p>Perform business analysis &amp; requirements gathering with group wide stakeholders (IT, Risk, Compliance, Customer Management, Finance &amp; Operations and Business Departments) and conduct GAP analysis exercise of current legacy back-office solution implemented for multiple business lines such as: Retail Brokerage, Institutional Brokerage, Market Making/ Liquidity Providing and Asset Management in line with future the company’s strategy, products and features roadmap.</p><p>JOB SUPERVISORY SCOPE</p><p>KEY RESULT AREAS</p><p>• Gather and analyze detailed requirements and features of current back-office solution implemented for multiple business lines.</p><p>• Conduct comprehensive system GAP analysis to identify gaps between current back office solution implemented vs the company’s future strategy, products and future roadmap.</p><p>• Evaluate and recommend enhancements of current/ future features/ system functionalities related to back-office system, architecture, hardware and business processes, especially those that need automation.</p><p>• Develop and maintain detailed documentation (Business Requirement Document) of back-office system features, processes, configurations, and enhancements aligned with the company’s future needs.</p><p>• Evaluate the back-office system data structure and propose enhancements and best practices aligned with the company’s Data Governance.</p><p>• Facilitate and manage the development of system specifications through detailed analysis with the Business units, IT, and vendors for back-office systems.</p><p>• Stay informed on the latest developments in brokerage back-office systems, including advancements in automation, data reconciliation, regulatory compliance, and system integration techniques. Continuously updates knowledge on best practices and industry standards to ensure optimal performance and efficiency of back-office operations.</p><p>QUALIFICATIONS &amp; EXPERIENCE</p><p>Mandatory:</p><p>Bachelor’s Degree in Computer Science, or Computer Engineering, Business Administration or Economics.</p><p>Minimum eight (8) years working in Financial Services industries with focus on back-office systems in Brokerage, Investment Banking, or Capital Markets or brokerage software houses focused on back-office solutions implementation acting as Business Analyst/ System Analyst.</p><p>COMPETENCIES / SKILLS</p><p>Technical</p><p>1. Experience in Business/Functional Requirements Gathering and UAT cases development and support execution for Front-Office, Middle-Office, and Back Office including Epic and Stories development for systems implementation.</p><p>2. Extensive experience working in the back-office of brokerage/trading/ investment banking industry supporting electronic trading systems is a must.</p><p>3. Preferably working in a brokerage firm or a software house that develops back-office systems for trading applications.</p><p>4. Experience with JIRA (Epics, Stories), SharePoint, SQL (Queries), BPM tool (Bizagi, MS Visio).</p><p>5. Proficient in data analysis.</p><p>6. Excellent analytical, communication and interpersonal skills.</p><p>Behavioral</p><p>1. Integrity</p><p>2. Teamwork</p><p>3. Initiative</p><p>4. Interpersonal skills</p><p>5. Flexible</p><p>6. Pro-Active</p><p>7. Strong investigative and troubleshooting skills.</p><p>8. General understanding of software implementation and systems design including UX (User Experience.</p>

<p>Job Title: Senior Business Analyst</p><p>Job Location: Abu Dhabi</p><p><br></p><p>JOB PURPOSE</p><p>Perform business analysis &amp; requirements gathering with group wide stakeholders (IT, Risk, Compliance, Customer Management, Finance &amp; Operations and Business Departments) and conduct GAP analysis exercise of current legacy back-office solution implemented for multiple business lines such as: Retail Brokerage, Institutional Brokerage, Market Making/ Liquidity Providing and Asset Management in line with future the company’s strategy, products and features roadmap.</p><p>JOB SUPERVISORY SCOPE</p><p>KEY RESULT AREAS</p><p>• Gather and analyze detailed requirements and features of current back-office solution implemented for multiple business lines.</p><p>• Conduct comprehensive system GAP analysis to identify gaps between current back office solution implemented vs the company’s future strategy, products and future roadmap.</p><p>• Evaluate and recommend enhancements of current/ future features/ system functionalities related to back-office system, architecture, hardware and business processes, especially those that need automation.</p><p>• Develop and maintain detailed documentation (Business Requirement Document) of back-office system features, processes, configurations, and enhancements aligned with the company’s future needs.</p><p>• Evaluate the back-office system data structure and propose enhancements and best practices aligned with the company’s Data Governance.</p><p>• Facilitate and manage the development of system specifications through detailed analysis with the Business units, IT, and vendors for back-office systems.</p><p>• Stay informed on the latest developments in brokerage back-office systems, including advancements in automation, data reconciliation, regulatory compliance, and system integration techniques. Continuously updates knowledge on best practices and industry standards to ensure optimal performance and efficiency of back-office operations.</p><p>QUALIFICATIONS &amp; EXPERIENCE</p><p>Mandatory:</p><p>Bachelor’s Degree in Computer Science, or Computer Engineering, Business Administration or Economics.</p><p>Minimum eight (8) years working in Financial Services industries with focus on back-office systems in Brokerage, Investment Banking, or Capital Markets or brokerage software houses focused on back-office solutions implementation acting as Business Analyst/ System Analyst.</p><p>COMPETENCIES / SKILLS</p><p>Technical</p><p>1. Experience in Business/Functional Requirements Gathering and UAT cases development and support execution for Front-Office, Middle-Office, and Back Office including Epic and Stories development for systems implementation.</p><p>2. Extensive experience working in the back-office of brokerage/trading/ investment banking industry supporting electronic trading systems is a must.</p><p>3. Preferably working in a brokerage firm or a software house that develops back-office systems for trading applications.</p><p>4. Experience with JIRA (Epics, Stories), SharePoint, SQL (Queries), BPM tool (Bizagi, MS Visio).</p><p>5. Proficient in data analysis.</p><p>6. Excellent analytical, communication and interpersonal skills.</p><p>Behavioral</p><p>1. Integrity</p><p>2. Teamwork</p><p>3. Initiative</p><p>4. Interpersonal skills</p><p>5. Flexible</p><p>6. Pro-Active</p><p>7. Strong investigative and troubleshooting skills.</p><p>8. General understanding of software implementation and systems design including UX (User Experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The Analyst – Strategy will work within the Transformation department to provide analytical support for key projects and strategic initiatives. The role involves researching industry trends, benchmarking performance, and evaluating business processes to generate actionable insights. The analyst collaborates with cross-functional teams to help drive value creation and ensure alignment with the overall transformation and strategic goals of the organization.</span></span></p><br><br>Responsibilities:<br><p><span><u>The post holder will:</u></span></p><br><ul><li><p><span>Support strategic planning and transformation initiatives through detailed data collection and analysis.</span></p><br></li><li><p><span>Conduct market research, benchmarking, and trend analysis to identify opportunities and risks.</span></p><br></li><li><p><span>Prepare business cases, feasibility studies, and impact assessments for proposed initiatives.</span></p><br></li><li><p><span>Track and report on KPIs and project performance metrics to measure progress and outcomes.</span></p><br></li><li><p><span>Assist in the design and delivery of presentations for internal and external stakeholders.</span></p><br></li><li><p><span>Collaborate with cross-functional teams to ensure consistency and alignment of strategic efforts.</span></p><br></li><li><p><span>Analyze internal performance data to identify areas for operational improvement.</span></p><br></li><li><p><span>Monitor and report on the implementation status of strategic transformation projects.</span></p><br></li><li><p><span>Support strategic workshops, focus groups, and stakeholder meetings.</span></p><br></li><li><p><span>Maintain comprehensive documentation of strategic initiatives and analytical models.</span></p><br></li><li><p><span>Use tools such as Excel, Power BI, and other data visualization platforms to present insights.</span></p><br></li><li><p><span>Assist with financial modeling and resource allocation analysis.</span></p><br></li><li><p><span>Coordinate with PMO teams to ensure alignment between strategy and execution.</span></p><br></li><li><p><span>Provide support in aligning projects with UAE healthcare regulations and national strategies.</span></p><br></li><li><p><span><span>Keep up-to-date with industry developments, emerging technologies, and best practices in healthcare strategy and transformation.</span></span></p><br></li></ul><br>Qualifications:<br><p><span>Education and Certification</span></p><br><ul><li><p><span>Bachelor’s degree in Healthcare Administration, Business, Economics, Public Health, or related field (mandatory).</span></p><br></li><li><p><span>Master’s degree or professional certification (e.g., PMP, Lean Six Sigma, or Strategy Management) is an advantage.</span></p><br></li></ul><p><span>Knowledge and Skills</span></p><br><ul><li><p><span>Solid understanding of strategic planning and healthcare transformation processes.</span></p><br></li><li><p><span>Strong analytical and quantitative skills.</span></p><br></li><li><p><span>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools (e.g., Power BI, Tableau).</span></p><br></li><li><p><span>Excellent written and verbal communication skills.</span></p><br></li><li><p><span>Ability to manage multiple tasks and meet deadlines.</span></p><br></li><li><p><span>Strong organizational and interpersonal skills.</span></p><br></li><li><p><span>Detail-oriented with a focus on accuracy and quality.</span></p><br></li></ul><p><span>Analyst – Strategy benefit from having experience/competency in:</span></p><br><ul><li><p><span>Healthcare data analytics and reporting</span></p><br></li><li><p><span>Strategic initiative tracking and dashboarding</span></p><br></li><li><p><span>Lean healthcare or process improvement initiatives</span></p><br></li><li><p><span>Health system performance benchmarking</span></p><br></li><li><p><span>Project management methodologies (Agile, Waterfall)</span></p><br></li><li><p><span>Stakeholder mapping and engagement support</span></p><br></li><li><p><span>Financial analysis and cost-benefit evaluations</span></p><br></li><li><p><span>Presentation design and storytelling with data</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–5 years of relevant experience in strategy, transformation, healthcare consulting, or project management within the healthcare sector.</span></p><br></li><li><p><span>Prior experience working in the UAE healthcare system is preferred.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Data Analyst - SAP Signavio <p>Location: Ras Al-Khaimah</p><br> <p>We are seeking a highly analytical and detail-oriented Data Analyst - SAP Signavio to support business process transformation initiatives through data-driven insights, process mining, and process intelligence capabilities. The ideal candidate will leverage SAP Signavio solutions to analyze, monitor, and optimize end-to-end business processes across functions</p><br> <p>The role requires strong analytical skills, experience with process mining methodologies, data visualization, stakeholder engagement, and a solid understanding of enterprise business processes.</p><br> Required Qualifications <ul> <li>Bachelor's degree in information systems, Computer Science, Engineering, Business Analytics, Statistics, or related field.</li> <li>3+ years of experience in Data Analytics, Business Process Analytics, or Process Mining.</li> <li>Hands-on experience with SAP Signavio Process Intelligence, Process Insights, or Process Manager.</li> <li>Experience working with SAP ERP (ECC or S/4HANA) data.</li> <li>Strong SQL skills and experience with data extraction and transformation.</li> <li>Proficiency in data visualization and reporting tools.</li> <li>Understanding of BPM (Business Process Management) concepts and methodologies.</li> </ul> Preferred Qualifications <ul> <li>Experience with SAP S/4HANA transformation projects.</li> <li>Knowledge of Process Mining tools such as Celonis, UiPath Process Mining, or Microsoft Process Advisor.</li> <li>Familiarity with ETL processes and data integration techniques.</li> <li>Exposure to Power BI, Tableau, or SAP Analytics Cloud.</li> <li>Understanding of Lean Six Sigma or Continuous Improvement methodologies.</li> <li>SAP Signavio certification is preferred.</li> </ul><br> </div>

<p><strong>Job Description:</strong></p><p><br></p><p> -Issue and negotiate settlement and recover receivable contract demurrage claims always within time bar deadlines.</p><p> -Defend and negotiates contract demurrage claims payable.</p><p> -Damage cargoes claim and other shipping claims, including P&amp;I claims when applicable</p><p> -Direct Demurrage Analyst, to receive, defend and settle charter party demurrage and other claims.</p><p> -Co-operate closely with all other departments, especially contracts department, where advice on terms relating to lay time and demurrage is required. Good advice is essential to reduce the company’s exposure at source in contract terms.</p><p> -Handle voyage planning, which includes giving arrival notices both at load and discharge ports.</p><p> -Request Bills of Lading instructions, check stowage plans for accuracy and feasibility</p><p> -Working with cargo operations will also involve calculating fees eg port disbursements and settlements, as well as freight cost estimations for customers.</p><p> -Review monthly demurrage reports and coordinates closely with sites to identify and recommend changes to process and or operations which would assist in reducing financial exposure and make efficiencies.</p><p> -Maintain accurately Excel database of all payable and receivable claims. This is the 'master’ document and accuracy is essential as this data is used to support trading P&amp;L.</p><p> -Ensure fast recovery of demurrage settlements from counterparts</p><p> -Ability to analyse data with a high level attention to detail and accuracy </p><p> -Communicate with shipping group to proactively avoid potential demurrage issues.</p><p><br></p><p><strong>Minimum Qualification</strong></p><ul><li>Bachelor’s degree required in Business, Economics, Engineering or Law. Knowledge of Maritime law is essential and critical for this role. Legal educational background is preferred but not essential. Technical knowledge of vessels’ operation is an added value.</li></ul><p>&nbsp;</p><p><strong>Minimum Experience &amp; Knowledge &amp; Skills</strong></p><ul><li>6+ years work experience in shipping/chartering function in the energy industry</li><li>5 years deep knowledge of the oil ports in the region</li><li>Prior experience at a leadership level with good contacts within the key markets</li><li>Industry knowledge - specific experience with/understanding of key drivers, economics, and management practices of integrated shipping industry</li><li>Commodities Trading knowledge - keeps up to date with international events and geo-political climate</li><li>Financial knowledge - financial planning and strategy, managing profitability, quality management, promoting process improvement, forecasting and developing budgets</li></ul><p><br></p>

<p>Khadamat Facilities Management is seeking a <strong>Bid Proposal Analyst</strong> to support our Bidding and Solutions function, leading the production of high-quality submissions from pre-qualification through to final tender submission.</p><p><br></p><p><strong>Key responsibilities</strong></p><ul><li>Coordinate bid plans, meetings, stakeholder inputs, and client clarifications to meet deadlines and budgets.</li><li>Write compelling, accurate, and visually engaging proposals that meet client requirements and evaluation criteria.</li><li>Work with subject matter experts to support solution design and incorporate win themes, unique selling points, and case studies.</li><li>Use AI tools, graphic design, and proposal software to develop professional submissions.</li><li>Manage tender portals, document version control, governance records, and submission quality.</li><li>Research competitors and market conditions, maintain bid knowledge libraries, and prepare operational handover packs.</li></ul><p><br></p><p><strong>Required qualifications and experience</strong></p><ul><li>Bachelor’s degree.</li><li>Minimum <strong>3 years’ experience</strong> in project support, bid support, or an analyst role within facilities management.</li><li>Knowledge of <strong>hard and soft FM services and solutions</strong>.</li><li>Experience using <strong>AI tools, graphic design software, and Adobe InDesign, Illustrator, and Photoshop</strong>.</li><li>Strong proposal writing and presentation skills, with fluent written and spoken English.</li><li>High proficiency in Microsoft Office.</li><li>Excellent coordination, research, and stakeholder management skills.</li><li>Strong attention to detail and the ability to manage competing deadlines.</li></ul><p><br></p><p><strong>Desirable:</strong> Arabic language skills, APMP Foundation certification, and experience with MS Project, SharePoint, and Visio.</p><p><br></p><p>Interested candidates are invited to apply through this LinkedIn job posting.</p><p><br></p><p><br></p><p>#Hiring #BidProposalAnalyst #FacilitiesManagement #BidManagement #ProposalDevelopment #Khadamat</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Dubai Future Foundation:</strong></span></p><br><p><span>Dubai Future Foundation (DFF) was established in 2016 to institutionalize future-shaping for Dubai and strengthen the city’s position as a leading global city of the future. The Foundation works in partnership with government and private-sector entities to imagine, design and accelerate Dubai’s future. Its work spans five strategic areas: future foresight, knowledge dissemination, capacity building, future design and future acceleration. At the heart of DFF’s mandate is turning future-focused ideas and opportunities into tangible outcomes. The Foundation embraces risk-taking, agility and foresight as key attributes in navigating emerging opportunities and challenges. DFF is guided by a core belief that leading in the present is not enough; the future must be actively imagined, designed and executed.</span></p><br><br> <p>POSITION: TECHNOLOGY BUSINESS ANALYST</p><br><p>LIFE AT DUBAI FUTURE FOUNDATION</p><br><p>Dubai Future Foundation (DFF) aims to realize the wise vision of Dubai’s leadership to institutionalize the envisioned future and forward-thinking methodologies, while positioning Dubai as the leading city of the future.</p><br><p>In partnership with its local and global partners from governments, companies, startups, and entrepreneurs, DFF drives joint efforts to collectively imagine, design, and execute the best possible future for humanity.</p><br><p>Under the supervision of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of the Executive Council of Dubai, and Chairman of the Board of Trustees of DFF, the DFF runs and oversees many futureproofing projects and initiatives, such as the Museum of the Future, Area 2071, The Centre for the Fourth Industrial Revolution UAE, Dubai Future Accelerators, One Million Arab Coders, Dubai Future Academy, Dubai Future Solutions, Dubai Future Labs, Dubai Future Forum, etc.</p><br><p>DFF’s efforts to share knowledge, adopt innovation, support entrepreneurs and innovative startups, build capacity, and promote forward-thinking and foresight principles contribute to Dubai’s ambitions to be a role model for the cities of the future through the power of unlimited imagination, innovation, foresight and disruptive mindset.</p><br><p>For more information on the initiatives, projects, and programs of Dubai Future Foundation, please visit the website: www.dubaifuture.ae</p><br><p>LIFE AT RESEARCH, DEVELOPMENT &amp; INNOVATION (RDI)</p><br><p>Research, Development &amp; Innovation (RDI) is Dubai Future Foundation’s dedicated research arm, established to advance applied and frontier research that directly shapes Dubai’s innovation agenda.</p><br><p>RDI will house multiple specialised research centers, each focused on distinct domains, creating a collaborative ecosystem where deep expertise converges to address the most complex challenges facing cities and societies of the future.</p><br><p>Through strategic partnerships with leading academic institutions, global think tanks, and government entities, RDI translates emerging knowledge into actionable insights, policy recommendations, and real-world impact at a local, regional, and global scale.</p><br><p>WHERE DOES THIS ROLE FIT INTO THE BIGGER PICTURE?</p><br><p>This role bridges the gap between business needs and technology delivery, working hand-in-hand with the Head of Technology to translate strategic objectives into actionable system and process requirements.</p><br><p>It is essential to ensuring that digital platforms, research tools, and innovation initiatives are designed around real user needs and organisational priorities.</p><br><p>BUSINESS ANALYST</p><br><p>As the Business Analyst, you will work closely with the Head of Technology and cross-functional teams to gather, analyse, and document business and system requirements that drive the development and optimization of technology solutions.</p><br><p>You will serve as the critical link between stakeholders and technical teams, ensuring that digital initiatives are aligned with RDI’s research, development, and innovation strategy.</p><br><p>The Business Analyst will support the delivery of IT and data platforms by translating complex business challenges into clear functional specifications, process models, and system design recommendations.</p><br><p>YOUR RESPONSIBILITIES</p><br><p>TECHNOLOGY AND BUSINESS ANALYSIS</p><br><p>• Collaborate closely with the Head of Technology to define and deliver technology solutions that support the research, development and innovation program strategy.</p><br><p>• Discover, document, and validate business and functional requirements from stakeholders across departments, ensuring clarity and alignment before development begins.</p><br><p>• Perform system analysis to assess current-state processes and systems, identifying gaps, inefficiencies, and opportunities for improvement.</p><br><p>• Produce detailed business requirements documents (BRDs), functional specifications, user stories, process flow diagrams, and use cases.</p><br><p>• Support the delivery of digital projects such as the Trusted Research Environment (TRE), collaboration portals, CRM systems, IP management platforms, ERP systems, and other technology solutions.</p><br><p>• Explore and evaluate the application of agentic AI systems and data-driven tools to enhance research workflows, automate routine processes, and unlock new analytical capabilities across RDI’s platforms.</p><br><p>• Manage requirements backlogs within infrastructure projects, including Azure, ensuring traceability from business need to technical delivery.</p><br><p>USER ACCEPTANCE TESTING AND DELIVERY</p><br><p>• Conduct user acceptance testing (UAT), coordinate with end users, and validate that delivered solutions meet defined requirements.</p><br><p>• Support data analysis and reporting needs, working with internal teams and external research partners, including academic institutions, global think tanks, and government entities, to define data structures, dashboards, and reporting frameworks.</p><br><p>• Operate comfortably within RDI’s diverse partner ecosystem and support the alignment of technology and data requirements across stakeholders.</p><br><p>VENDOR AND SOLUTION EVALUATION</p><br><p>• Assist in the evaluation of third-party vendors and platforms by documenting technical requirements and participating in RFP and assessment processes.</p><br><p>• Stay current on emerging technologies and best practices in business analysis, recommending process and system improvements to enable research excellence.</p><br><p>CHANGE MANAGEMENT AND ADOPTION</p><br><p>• Produce user guides, training materials, and SOPs to support adoption of new systems and processes across teams.</p><br><p>• Support organisational change management as new systems, platforms, and processes are introduced across RDI, including stakeholder communication, training coordination, adoption tracking, and feedback collection to ensure smooth transitions.</p><br><p>WHY THIS ROLE IS IMPORTANT?</p><br><p>This role is central to ensuring that technology investments deliver real business value.</p><br><p>By bridging stakeholder needs and IT delivery, the Business Analyst enables faster, more effective deployment of digital solutions that power RDI’s innovation and research agenda.</p><br><p>WHAT DUBAI FUTURE FOUNDATION OFFERS?</p><br><p>We will offer you a unique opportunity to work with people who are passionate about the future and establishing Dubai as one of the leading cities of the world.</p><br><p>You will have the chance to work on exciting and new projects, work in a highly diverse and fast-paced environment that fosters creativity, disruptive ideas, and innovation.</p><br><p>WHO WE’RE LOOKING FOR?</p><br><p>EDUCATION AND EXPERIENCE</p><br><p>• You will have a Bachelor’s or Master’s degree in Business Administration, Information Systems, Computer Science, or a related field.</p><br><p>• You will have a minimum of 5 years of experience in business analysis, with demonstrated ability to work on complex IT or digital transformation projects.</p><br><p>• You will have experience working closely with IT teams and managers, translating technical concepts for business audiences and vice versa.</p><br><p>• Experience in a startup, greenfield, or newly established organisational environment, with the ability to operate effectively in ambiguity and help shape processes from the ground up, is a strong plus.</p><br><p>TECHNICAL AND FUNCTIONAL SKILLS</p><br><p>• You will have proficiency in Agile methodologies with hands-on experience in backlog management and requirements tracking.</p><br><p>• You will have strong skills in process modelling, requirements documentation, and use case development using relevant tools. BPMN 2.0 notation knowledge is a plus.</p><br><p>• You will have experience with systems analysis, including current-state assessment, gap analysis, and solution design. Prior experience as a Systems Analyst is a strong plus.</p><br><p>• You will have familiarity with enterprise platforms such as CRM systems, ERP systems, collaboration portals, or research data environments.</p><br><p>• You will have familiarity with agentic AI concepts and data-related technologies, including experience working with structured and unstructured datasets, data pipelines, or AI-assisted analytics tools, with an appreciation for their responsible and compliant application in a research environment.</p><br><p>• You will have an understanding of data governance, cybersecurity compliance, and regulatory frameworks such as UAE PDPL is advantageous.</p><br><p>• You will have a proven track record of conducting UAT, managing stakeholder feedback, and driving solutions to successful delivery.</p><br><p>ADDITIONAL QUALIFICATIONS</p><br><p>• Change management fundamentals or certification, such as Prosci, is a valued plus.</p><br><p>• Proficiency in Arabic is a plus.</p><br> </div>

<ul><li>Lead the creation and maintenance of detailed process maps for TCS BaNCS and Custody solutions, ensuring accuracy and clarity for stakeholders.</li><li>Conduct thorough process analysis, identifying inefficiencies and recommending improvements within the BaNCS and Custody domains.</li><li>Collaborate with business analysts, developers, and product owners to translate business requirements into effective process workflows.</li><li>Facilitate workshops and interviews to gather information, validate process maps, and ensure stakeholder alignment across different teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum Qualification</p><ul><li><p>Bachelor’s degree in Banking, Finance, Business Administration, or related field.</p></li></ul><p>Minimum Experience</p><ul><li><p>4–6 years of banking experience, including at least 2 years in process documentation, SOP development, repository management, or operational governance.</p></li><li><p>Experience working on TCS custody or securities‑related operational processes preferred.</p></li></ul><p>Skills & Capabilities</p><ul><li><p>Strong analytical and conceptual thinking skills.</p></li><li><p>Excellent understanding of banking processes, preferably custody and securities operations.</p></li><li><p>Advanced proficiency in MS Office tools and process‑mapping applications (Visio required).</p></li><li><p>Excellent communication and relationship‑management skills.</p></li><li><p>Ability to multitask, work under pressure, and meet documentation deadlines.</p></li><li><p>Strong interpersonal skills and self‑motivation.</p></li></ul><p>Specific Requirement – TCS BaNCS & Custody Expertise</p><ul><li><p>Hands‑on experience with TCS BaNCS (Custody/Securities modules).</p></li><li><p>Strong understanding of:</p></li></ul><p>Trade lifecycle & settlement workflows</p><p>Corporate actions processing</p><p>Reconciliations</p><p>SWIFT MT54x messaging standards</p><p>Account opening, safekeeping & asset servicing</p><ul><li><p>Ability to map and optimize custody‑related processes aligned with BaNCS functionality.</p></li><li><p>Knowledge of operational risk controls and how they integrate into GPP governance.</p></li></ul><p>Note :</p><p>The role requires a candidate who can work closely with operational users, understand and document their processes, and develop Standard Operating Procedures (SOPs) aligned with organizational governance requirements.</p><p>The candidate should have a working understanding of:</p><p>Corporate actions</p><p>SWIFT messages</p><p>Custody operations</p><p>Operational process documentation</p><p>The individual will be expected to analyze and document how banking processes operate within a target operating model.</p><p>Key Requirements</p><p>Experience: 4–6 years overall.</p><p>Process documentation experience: 1–2 years is desirable within the total experience.</p><p>Custody experience is mandatory.</p><p>Experience with T.C.S. Banks is considered a good-to-have, not a mandatory requirement.</p><p>Candidates with backgrounds focused on digital wealth or cryptocurrency-related operations should not be considered, as similar profiles were previously rejected.</p><p>Business Analyst/Process Documentation professional with 4–6 years of experience, strong custody operations knowledge, process mapping and SOP documentation expertise, and a basic understanding of corporate actions and SWIFT messaging. Custody experience is mandatory, while TCS BaNCS experience is desirable but not essential.</p><p>Powered by Talent Recruit</p></li></ul>

Bloomberg Intelligence Middle East FX Strategist<br><br>Location<br><br>Dubai<br><br>Business Area<br><br>Research<br><br>Ref #<br><br>10054037<br><br><strong>Description &amp; Requirements<br><br></strong>Bloomberg Intelligence (BI) delivers independent, data-driven research and interactive datasets integrated into the Bloomberg Terminal, helping investment professionals make decisions faster. With 500+ research professionals, BI provides company, credit, industry and strategy reearch across major global markets, covering 135+ industries and 2,000+ companies, including perspectives on company fundamentals as well as government policy, litigation, corporate governance and sustainable finance. BI combines analyst expertise with interactive data, proprietary models and emerging technologies, including AI, to deliver faster, deeper and more differentiated research. Our research and datasets are delivered through curated Terminal dashboards and interactive research decks, with underlying data typically one click away, drawing on proprietary Bloomberg sources and 600+ data contributors.<br><br><strong>What’s In It For You<br><br></strong>You will be the lead Bloomberg Intelligence FX strategist covering the Middle East, with primary responsibility for MENA and GCC currencies and an important role in expanding BI’s broader emerging-market and global foreign-exchange research.<br><br>Your coverage will include the major GCC currencies — including the Saudi riyal, UAE dirham and Qatari riyal — with a focus on currency regimes, cross-regional investment flows, local market dynamics and the macroeconomic forces shaping FX markets. You will also monitor currencies and regimes across the broader region, including the Kuwaiti dinar, Moroccan dirham, Bahraini dinar and Omani rial.<br><br>Beyond your regional mandate, you will contribute to BI’s global quantitative FX research, including the development of cross-market spot FX models and FX-options analytics spanning G10 and emerging markets. The role combines deep regional expertise with quantitative analysis, data and modeling to produce differentiated, investment-relevant perspectives for Bloomberg’s global client base.<br><br><strong>We’ll Trust You To<br><br></strong><ul><li>Lead BI’s research coverage of MENA and GCC foreign-exchange markets, providing timely analysis of the macroeconomic, policy, market and capital-flow developments affecting currencies in the region.</li><li>Develop differentiated perspectives on GCC currency regimes, including pegs and basket-based frameworks, and monitor the factors that could affect their sustainability and market implications.</li><li>Analyze cross-regional investment flows, hedge-fund positioning, local demand and other market dynamics influencing Middle Eastern currencies.</li><li>Develop and maintain quantitative models, datasets and analytical tools to identify key FX drivers, relative-value opportunities and market trends.</li><li>Contribute to cross-market spot FX models and FX-options analytics supporting BI’s G10 and global emerging-market research.</li><li>Produce a combination of repeatable flagship research and timely analysis responding to major market, economic and policy developments.</li><li>Collaborate with BI strategists and analysts globally to connect regional FX developments with broader emerging-market and global macro themes.</li><li>Develop and maintain relationships with investors, traders and other market participants to deepen BI’s understanding of market dynamics and expand the reach of our FX research.</li><li>Use Bloomberg data, analytics and emerging technologies, including AI and automation, to improve research efficiency and develop new approaches to quantitative and data-driven FX analysis.<br><br></li></ul><strong>You Need To Have<br><br></strong><ul><li>A minimum of 5 years of professional experience analyzing, researching and/or trading foreign exchange.</li><li>Strong knowledge of Emerging Markets currencies and the macroeconomic, policy and market factors that drive foreign-exchange markets.</li><li>Demonstrated ability to conduct quantitative analysis and translate complex market data into differentiated, investment-relevant conclusions.</li><li>Strong understanding of global and emerging-market macroeconomics and foreign-exchange markets.</li><li>Experience working with financial and economic datasets and developing analytical models.</li><li>Exceptional research, writing and critical-thinking skills.</li><li>Excellent verbal communication and presentation skills.</li><li>Self-starter and independent thinker with an entrepreneurial mindset.</li><li>Ability to develop strong, collaborative relationships with colleagues and market participants across regions and disciplines.</li><li>Strong organizational skills and the ability to manage multiple research priorities and respond quickly to changing market conditions.</li><li> Bachelor’s degree or equivalent experience.<br><br></li></ul><strong>We’d Love To See<br><br></strong><ul><li>Direct experience analyzing or trading GCC, MENA or broader EM currencies.</li><li>Experience with quantitative FX strategies, spot FX modeling and/or FX-options analytics.</li><li>Strong knowledge of the Bloomberg Terminal, Bloomberg data and the Bloomberg family of indices.</li><li>Strong Excel and/or Python programming skills.</li><li>Master’s degree or PhD in Economics, Finance or a related quantitative discipline.<br><br></li></ul><strong>If This Sounds Like You<br><br></strong>Apply if you think we’re a good match and we’ll get in touch with you to let you know next steps. In the meantime, check out Bloomberg Intelligence to learn more about our research and data offering.<br><br>http://www.bloomberg.com/professional/bloomberg-intelligence/.<br><br>If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.<br><br>Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Summer Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>10-week program during which summer analysts are familiarized with TTS business lines and processes</li><li>Assigned to an industry or product coverage group after an initial week of training and placement process</li><li>Join a team providing TTS services to multinational corporations; financial institutions; and public sector organizations across the globe</li><li>Support the organization in delivering revenue, net income, market share, awards, and survey excellence</li><li>Prepare financial analysis (budget analytics, scenario analysis) to support decision making by Senior Managers</li><li>Measure progress by developing and generating metrics and articulate stories for senior presentations</li><li>Learn the TTS business through training sessions and on-the-job experience</li><li>Opportunity to work closely with a TTS team similar to a full-time analyst</li><li>Depending on placement, typical day will involve:</li><li>Client Sales Management</li><li>Cash Management Services including Liquidity &amp; Investments, Receivables, Payments, Wholesale Cards, and Channel &amp; Enterprise Services</li><li>Trade projects including Commodities Financing, Trade Finance, Trade Services and Export &amp; Agency Finance</li><li>Successful summer analysts will be given the opportunity to return full time as a TTS Analyst</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><br><ul><li>Proficiency in a second language advantageous</li><li>Students pursuing their undergraduate degree</li></ul><p><b><u>Education:</u></b></p><br><br><br><br><ul><li>Students pursuing their undergraduate degree</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Market Segments and Services<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job CHANGE MANAGEMENT ANALYST <p><strong>Job Summary</strong></p><br> <p>We are seeking a proactive and analytical Change Management Analyst to support the successful adoption of business, technology, process, and organizational change initiatives. The role will assess change impacts, engage stakeholders, coordinate communications and learning activities, and monitor readiness and adoption across&nbsp;<span>affected user groups.</span></p><br> <p>The Change Management Analyst will work closely with Change Managers, Program and Project Managers, Business Analysts, Product Owners, communications teams, learning teams, and business stakeholders to ensure that change activities are structured, timely, measurable, and aligned with program objectives.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul><li>Support the development and execution of change management strategies, plans, and workstreams for transformation initiatives.</li><li>Conduct stakeholder analysis, change impact assessments, readiness assessments, and user-group segmentation.</li><li>Identify how proposed changes affect roles, processes, systems, behaviors, skills, and ways of working.</li><li>Maintain change plans, stakeholder registers, impact logs, readiness trackers, communication calendars, and adoption dashboards.</li><li>Coordinate stakeholder engagement activities, including interviews, workshops, focus groups, briefings, and feedback sessions.</li><li>Develop clear change communications, key messages, presentations, FAQs, toolkits, and leadership briefing materials.</li><li>Work with subject-matter experts and learning teams to identify training needs and support the preparation of learning materials.</li><li>Support change networks, champions, super users, and business representatives in promoting awareness and adoption.</li><li>Collect and analyze stakeholder feedback, readiness indicators, training participation, adoption measures, and change risks.</li><li>Identify resistance, adoption barriers, dependencies, and emerging issues, and recommend appropriate mitigation actions.</li><li>Coordinate change activities with project milestones, release plans, deployment schedules, and operational[1]readiness requirements.</li><li>Prepare regular progress reports and provide evidence-based insights to change and program governance forums.</li><li>Support post-implementation adoption reviews, lessons learned, reinforcement activities, and continuous improvement.</li></ul> <p><strong>Required Skills &amp; Experience</strong></p><br> <ul><li>Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Information Systems, or a related field.</li><li>3+ years of experience supporting organizational change, digital transformation, technology adoption, process improvement, or related programs.</li><li>Practical experience in stakeholder analysis, change impact assessment, readiness assessment, communications, and training coordination.</li><li>Ability to translate complex transformation information into clear, audience-appropriate communications and presentations.</li><li>Strong analytical skills with the ability to organize qualitative and quantitative information and identify actionable insights.</li><li>Experience maintaining structured change plans, trackers, dashboards, logs, and governance materials.</li><li>Good understanding of project delivery lifecycles and Agile or hybrid delivery environments.</li><li>Proficiency in Microsoft PowerPoint, Excel, Word, Teams, and SharePoint; familiarity with reporting or survey tools is beneficial.</li><li>Excellent written and verbal communication, facilitation, presentation, and stakeholder-management skills.</li><li>Strong attention to detail, organization, collaboration, and ability to manage multiple priorities.</li></ul> <p><strong>Preferred Qualifications</strong></p><br> <ul><li>Experience supporting government, public-sector, customer-service, or large enterprise transformation programs.</li><li>Exposure to technology implementations such as enterprise applications, digital platforms, cloud solutions, CRM, ERP, or workflow automation.</li><li>Knowledge of established change management approaches such as Prosci ADKAR, Kotter, or equivalent methodologies.</li><li>Experience with employee engagement, organizational readiness, communications campaigns, learning coordination, or benefits realization.</li><li>Professional certification in change management, project management, Agile delivery, communications, or a related discipline.</li></ul><p>Vertical&nbsp;</p><br><p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <p><span><strong>Strategic</strong></span></p><br> <ol> <li><span>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</span></li> <li><span>Support performance insight reporting to inform continuous improvement and strategic decision-making.</span></li> <li><span>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</span></li> <li><span>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</span></li> </ol> <p><span><strong>Financial</strong></span></p><br> <ol> <li><span>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</span></li> <li><span>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</span></li> </ol> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ol> <li><span>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</span></li> <li><span>Respond to internal and client performance queries in coordination with the Performance Manager.</span></li> <li><span>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</span></li> </ol> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ol> <li><span>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</span></li> <li><span>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</span></li> <li><span>Support the management of performance data for Support Functions.</span></li> <li><span>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</span></li> <li><span>Contribute to the continuous enhancement of digital reporting tools.</span></li> </ol> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ol> <li><span>Promote performance culture and awareness across functions.</span></li> <li><span>Support knowledge-sharing within the Performance team.</span></li> </ol> <p><span><strong>&nbsp; &nbsp; Dimensions</strong></span></p><br> <ol> <li><span>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</span></li> <li><span>Interfaces with up to 10 departments monthly for data consolidation and validation.</span></li> <li><span>Supports monthly attribution processes with the RTA.</span></li> </ol> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <ol> <li><span>Bachelor’s degree in Engineering, Data Analytics, or related field</span></li> </ol> <ol> <li><span>Bachelor’s degree or formal training in performance management, data analytics, or transportation management.</span></li> </ol> <br> <p><span><strong>Experience</strong></span></p><br> <ol> <li><span>Minimum 1–2 years of experience in performance reporting, business analysis, or operational reporting.</span></li> <li><span>Performance Management and Analysis:</span> <ul> <li><span>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</span></li> <li><span>Experience working with KPIs and performance metrics.</span></li> <li><span>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</span></li> </ul> </li> <li><span>Cross-Functional Coordination:</span> <ul> <li><span>Demonstrated ability to work across departments to align reporting processes and methodologies.</span></li> </ul> </li> <li><span>Working collaboratively and cross-functionally with various business units:</span> <ul> <li><span>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</span></li> </ul> </li> <li><span>International experience</span></li> </ol> <ol> <li><span>Public transportation sector experience preferred. </span></li> </ol> <br> <p><span><strong>Skills / Training</strong></span></p><br> <ol> <li><span>Fluent in English.&nbsp;</span></li> <li><span>Proficient in Microsoft Office Suite.</span></li> <li><span>Familiarity with Power BI and/or data reporting systems is preferred.</span></li> </ol> <br> </div>

<ul><li><p>Follow-ups from food outlets for Grease Trap cleaning: Get a list of food outlets to call from the data analyst/controller.</p></li><li><p>Updating & solving customer issues: Call the food outlets to update and clear their issues (e.g., cleaning/fixing a grease trap, etc.).</p></li><li><p>Coordination for customer issues: Coordinate with the supervisor and inspection team to solve pending issues at food outlets.</p></li><li><p>Coordination with DM for unresolved customer issues: Prepare a list of unresolved issues after follow-up to be reported to DM.</p></li><li><p>Submit daily, weekly &monthly reports on outlet status</p></li><li><p>Support for GTCC: Assist with troubleshooting and resolving any system related issues for the GTCC and other concerns.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in any field; Master’s degree is an advantage.</p></li><li><p>Minimum 2 years of experience in Customer Service, Tele-Sales, or Tele-Marketing.</p></li><li><p>Proficiency in MS Office, particularly Excel, Word, and PowerPoint.</p></li><li><p>Fluency in English, Hindi, Tamil, and Malayalam.</p></li><li><p>Excellent communication, interpersonal, negotiation, and conflict-resolution skills.</p></li><li><p>Strong customer-service, problem-solving, analytical, and documentation skills.</p></li><li><p>Client-focused, quality-oriented, and results-driven with strong execution skills.</p></li><li><p>Ability to manage priorities, handle customer concerns, and work effectively under pressure.</p></li><li><p>Demonstrates initiative, innovation, teamwork, and a proactive approach.</p></li></ul>