Embedded Systems Engineer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</span></p><br><br><p><span>Emirates Group IT operates at the heart of a complex, global aviation business, where data is fundamental to how we operate, innovate and make decisions. As we continue to evolve our enterprise technology and data landscape, we are looking for an accomplished architecture leader to join our team as <strong>Senior Manager Enterprise Data Architecture</strong>.</span></p><br><br><p><span>We are seeking a strategic technology leader to join us as <strong>Senior Manager Enterprise Data Architecture</strong>. You will lead the enterprise data architecture strategy, defining the principles, standards, platforms and patterns that enable scalable, secure and sustainable data solutions across Emirates Group IT. You will shape future state data platforms, provide architecture governance and influence strategic technology decisions, working closely with business and technology teams and Group's Enterprise Data &amp; Analytics (ED&amp;A) teams to align data architecture with the Group’s broader data and analytics strategy.</span></p><br><br><br><p><span>In this role you will:</span></p><br><br><ul><li>Define and govern enterprise IT standards and architectural principles to ensure alignment with corporate strategy and resolve cross-portfolio concerns. Establish the frameworks necessary to safeguard enterprise coherence, reduce duplication, and ensure that all technology decisions support scalable, resilient, and long-term business growth.</li><li>Research and assess emerging technologies and market trends to modernise the IT estate and sustain competitive advantage. Lead the evaluation of disruptive innovations and define modernisation roadmaps that manage technical debt and technology currency, ensuring the organization remains agile and future ready.</li><li>Provide coaching, mentorship, and leadership to solution architects and development teams to drive high performance and organisational alignment. Foster a culture of collaboration and build internal capability through development plans, ensuring teams are empowered to deliver solutions that meet both service levels and strategic objectives.</li><li>Lead the evolution of enterprise-wide architecture across infrastructure, operations, cybersecurity, and platform domains. Oversee frameworks that embed resilience, automation, and security into the design process to create a robust foundation for secure, efficient IT services and business continuity.</li><li>Establish the strategic direction, standards, and governance frameworks for data and analytics to safeguard information quality, integrity, and security. Define policies for data management and compliance, transforming information assets into reliable, trusted products for enterprise-wide decision-making and innovation.</li><li>Act as a thought leader and consultant to business units and cross-domain teams, promoting the adoption of well-architected frameworks and best practices. Influence stakeholders to apply architectural standards effectively, accelerating enterprise agility and enhancing responsiveness to evolving business needs.</li><li>Drive technology investment decisions through TCO and cost-benefit analysis and provide architectural leadership in vendor selection. Align enterprise business architecture with long-term strategic and technology priorities by mapping capabilities to IT products and partnering with Product Delivery teams to define architectural runways and prioritise technical enablers for scalable, sustainable delivery.</li></ul><br>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li><span><span>Degree in Computer Science, Engineering, or an equivalent IT-related discipline. Experience in Information Technology, Enterprise Architecture</span></span></li><li><span>10+</span> years of experience in Information Technology and Enterprise Architecture, focused on developing large‑scale, complex, distributed, and mission‑critical applications across heterogeneous environments. </li><li>8+ years of experience in defining and executing technology strategies with both an enterprise‑wide perspective and solution‑level detail, ideally complemented by exposure to the airline domain and experience working within Product-centric delivery models partnering with Product Management.</li></ul><ul><li>Strong understanding of application development technologies such as Java, open‑source frameworks, cloud platforms, and low‑code solutions.</li><li>Knowledge of non‑functional requirements and practices, including observability, automation, scalability, and maintainability.</li><li>Familiarity with agile software development methodologies such as Scaled Agile Framework (SAFe) and Scrum.</li><li>Knowledge of enterprise architecture frameworks such as TOGAF, Zachman, or other modern approaches.</li><li>Proficiency in industry‑standard modelling techniques such as ArchiMate and/or UML.</li><li>Understanding of contemporary architecture styles, including microservices, event‑driven architecture, and cloud‑native applications.</li><li>In‑depth knowledge of cloud architecture principles, with the ability to apply Well‑Architected Frameworks to deliver secure, scalable, and cost-optimised deployments, including FinOps practices.</li><li>Ideally certified in one or more relevant areas such as TOGAF, IASA, Cloud Architecture, or Cybersecurity.</li><li>Proficiency in IT financial models, including TCO (Total Cost of Ownership), budgeting, and Cloud FinOps principles to drive cost-optimised architecture decisions</li><li>Ability to model business capabilities, value streams, and operating models to bridge the gap between corporate strategy and technical execution.</li><li>Advanced soft skills in stakeholder management, negotiation, and the ability to influence decision-making and negotiate across complex organisational structures, distributed entities and competing priorities.</li></ul><br><p><span>Leadership role: Yes</span></p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span><span>www.emirates.com/careers</span> </span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the team The Ecosystem Strategy Team is primarily responsible for strategic operations of TikTok LIVE in the MENAT region, covering business areas such as creator growth, agency growth, ecosystem governance, user growth, and data analysis. By leveraging tools such as product strategies and incentive mechanisms, the team collaborates with all the cross-functional teams to achieve revenue growth goals. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities - Conduct live-stream content review for the Arab region and Turkey, analyse user consumption behaviour, and identify key characteristics of content to evaluate and classify content quality. - Participate in daily meetings to align on evaluation standards and discuss factors that influence user engagement and spending. - Assist in producing content quality analysis reports, pinpoint content quality issues, and propose actionable solutions for improvement. Minimum Qualifications - Currently pursuing an Undergraduate degree in Business, Media, Marketing, or a related discipline. - Available to start full-time from January 2027 for a duration of 6 months. - Proficiency in using English and Arabic/Turkish as working languages as key stakeholders are based in Arabic/Turkish-speaking, where Arabic/Turkish are primary working languages. Preferred Qualifications - Ability to offer personal insights into content trends and user preferences.</p> </div>

<ul><li><p>Sanctions High Risk Advisory – Senior Analyst must be able to play a critical role in identifying, investigating, and resolving potential sanctions violations. You will conduct in-depth research, analyze complex information, and develop well-documented findings on potential breaches and thematic trends.</p><p>TASKS</p><p>Support the VP Compliance - Sanctions High Risk Advisory as follows:</p><p>· Conduct comprehensive investigations into potential sanctions breaches, including analyzing transactions, customer profiles, and other relevant data.</p><p>· Utilize internal and external resources to gather information on sanctioned entities, individuals, and their relationships.</p><p>· Apply critical thinking and analytical skills to assess potential sanctions risks, identify red flags, and develop typologies for thematic reviews.</p><p>· Lead or participate in thematic reviews to identify potential systemic weaknesses in sanctions compliance processes.</p><p>· Prepare clear, concise, and well-documented reports on investigation findings and thematic review results, including proposed actions and recommendations.</p><p>· Stay up to date on evolving sanctions regulations issued by international bodies and UAE authorities.</p><p>Maintain a strong understanding of sanctions compliance best practices.</p><p>· Collaborate effectively with internal stakeholders across various departments, including Compliance, Legal, and Relationship Management.</p><p>· Assist in providing timely and accurate Compliance advice on any Sanctions matters raised by the business functions by executing reviews and monitoring against applicable laws and regulations and soliciting external expertise as required.</p><p>· Execute other duties as directed by the Manager-Sanctions High Risk advisory of Sanctions review or by the Head of Compliance.</p><p>· Conduct thorough investigations into correspondent bank rejections, ensuring compliance with sanctions laws and regulations, and promptly escalating any material breaches to the relevant stakeholders.</p><p>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Management, Banking or Finance, preferably with certification in compliance, AML, risk management or internal audit.</p><ul><li><p>Minimum 2-3 years of experience in sanctions investigation or a related compliance role.</p></li><li><p>Proven analytical skills with the ability to dissect complex information, identify patterns, and develop typologies.</p></li><li><p>Excellent research and investigation skills with a strong focus on detail and accuracy.</p></li><li><p>Strong written and verbal communication skills, with the ability to prepare clear and concise reports.</p></li><li><p>Experience with sanctions screening tools and databases (e.g., OFAC, UN Sanctions List) is a strong asset.</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.</p></li><li><p>Working knowledge of Arabic is a plus.</p></li><li><p>accuracy</p></li><li><p>Discrete and has sense for integrity and handles highly sensitive information with absolute confidentiality.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Hydraulics Technician <p>Senior Hydraulics Technician </p><br> <p>JOB DETAIL </p><br> <p>Department </p><br> <p>MM&amp;W </p><br> <p>Shift Scheduling </p><br> <p>No </p><br> <p>General Summary </p><br> <p>Perform the maintenance activities of Fluids &amp; Hydraulics area in order to achieve the </p><br> <p>assigned targets such as minimize plant down time and increase the related plant </p><br> <p>availability &amp; consumption of spares with cost consciousness. </p><br> <p>Essential Duties and Responsibilities </p><br> <p>Optimize Production: </p><br> <p>· To execute all scheduled (day-to-day, preventive) maintenance, </p><br> <p>corrective maintenance and major repairs of the equipments in order </p><br> <p>to optimize production &amp; minimize plant down time for fluids &amp; hydraulics related </p><br> <p>development works. </p><br> <p>Prompt Trouble Shooting: </p><br> <p>· Responsible for trouble shooting during breakdowns of hydraulics equipments and </p><br> <p>provide the assistance to find out the root cause for corrective action fluids &amp; hydraulics </p><br> <p>related development works. </p><br> <p>Providing Solutions: </p><br> <p>· Responsible for attending hydraulics related development problems during </p><br> <p>breakdowns in the Plant. To communicate to superiors of any abnormalities found in the </p><br> <p>fluids and hydraulics in order to plan &amp; rectify the same. </p><br> <p>Essential Duties and Responsibilities(Contd) </p><br> <p>Audit and Investigation: </p><br> <p>· Inspection of hydraulics equipments to meet engineering principles and safety </p><br> <p>regulations in fluids &amp; hydraulics related development works. </p><br> <p>Maintenance Support: </p><br> <p>· To assist and help for smooth uninterrupted production and coordination with other </p><br> <p>departments, the Supervisor, Fluids &amp; Hydraulics in all technical areas to ensure </p><br> <p>smooth maintenance of the Fluids &amp; Hydraulics area. </p><br> <p>Implementing Standards: </p><br> <p>· Follow maintenance standards for all hydraulics equipment in the fluids &amp; hydraulics </p><br> <p>related development works to ensure machine safety and to avoid accidents and </p><br> <p>hazards. </p><br> <p>Policies and Procedures Management: </p><br> <p>· To follow all relevant safety, quality, health and environmental management policies, </p><br> <p>procedures applicable to fluids &amp; hydraulics related development. </p><br> <p>Supervision: </p><br> <p>· To lead a group of Technician / Fitter (instruction and guidance to Technician / Fitter) </p><br> <p>and participate in fluids &amp; hydraulics related development works. </p><br> <p>Additional Duties and Responsibilities </p><br> <p>Knowledge, Skills and/or Abilities required </p><br> <p>To perform this job successfully, an individual must be able to perform each duty </p><br> <p>satisfactorily. The requirements listed below are representative of the knowledge, skills, </p><br> <p>and abilities required. </p><br> <p>· Strong problem-solving skills </p><br> <p>· Ability to handle multiple, diverse and changing responsibilities and following complex </p><br> <p>instructions </p><br> <p>· Strong interpersonal skills </p><br> <p>· Detail oriented, organized and self-motivated with ability to work independently </p><br> <p>· Communication- Report writing and verbal English and Arabic </p><br> <p>Minimum Education Qualification (Education Degree) </p><br> <p>Technical School </p><br> <p>Any preferred professional training </p><br> <p>· Suppliers Training (Fluids &amp; Hydraulics OEM) </p><br> <p>· Technical knowledge of predictive &amp; preventive maintenance of Fluids &amp; hydraulics </p><br> <p>areas. · Knowledge &amp; Skill of Trouble Shooting of Fluids &amp; hydraulic areas. </p><br> <p>· Understanding of engineering drawings and Hydraulic circuits. </p><br> <p>Professional Experience (Must haves) </p><br> <p>· 7-8 years experience in Fluids &amp; Hydraulics area of Steel Plant as a Sr. Technician / </p><br> <p>Mechanic </p><br> <p>· 5 Years as a Technician/ Fitter in a Steel Plant </p><br> <p>Previous Experience/exposure Recommendations </p><br> <p>Key Performance Indicators </p><br> <p>· Ensure Health, Safety and Environment' with Zero accidents incurred by personnel. </p><br> <p>· Optimization and minimum of cost for equipment repairs, maintenance and </p><br> <p>downtime. </p><br> <p>· Ensure availability of plant through scheduling and preparing' plant and fluid and </p><br> <p>hydraulics related </p><br> <p>equipment's. </p><br> <p>· Initiate corrective action for prompt clarification, resolutions and results of problems. </p><br> <p>· Rectification of reviewed equipment' with smooth transition and production. </p><br> <p>Behavioral Competencies </p><br> <p>Commitment to Health &amp; Safety </p><br> <p>Commitment to Result &amp; Quality (Employees) </p><br> <p>Effective Communication (Employees) </p><br> <p>Support &amp; Cooperation </p><br> <p>Teamwork &amp; Collaboration </p><br> <p>Technical Competencies </p><br> <p>Working Condition Requirement </p><br> <p>Noise Level Mid </p><br> <p>Dust Level Mid </p><br> <p>Humidity Level Mid </p><br> <p>Working in heights Mid </p><br> <p>Exposure to sun Mid </p><br> <p>Exposure to light Mid </p><br> <p>Exposure to Chemicals Mid </p><br> <p>Dirt Mid </p><br> <p>Oil &amp; Grease Mid </p><br> <p>Concussion Mid </p><br> <p>Lack of light Mid </p><br> <p>Risk of Cold Mid </p><br> <p>Risk of Accident Mid </p><br> <p>Hindering Safety Gear Mid</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Find and develop qualified leads, and thereafter convert them into prospects and customers. The manager should aim to achieve at least 25 sales calls per week. Continuously ensure that the sales pipeline is full.</p></li><li><p>Engage prospects and customers by selling the company’s products and services, thus furthering relationships. The sales manager should be focused on bringing on new clients (not including lost clients).</p></li><li><p>Maintain a steady line of communication but making periodic courtesy calls to customers and serve as a point of contact for prospects and customers.</p></li><li><p>Achieve the annual growth targets (revenue, profit, volume) as agreed with management.</p></li><li><p>Must be capable of closing business independently.</p></li><li><p>Understand competitive landscape and internal cost structure to offer profitable pricing.</p></li><li><p>Enter outcomes of client prospecting exercise from sales visits on the system.</p></li><li><p>Direct and assist Customer Service/ Sales Support teams for on-going rate quotations.</p></li><li><p>Establish SOPs for customer service and operations teams to handle new accounts.</p></li><li><p>Evaluate customer’s need for credit and complete credit application documentation (if needed).</p></li><li><p>Follow-up on leads generated by overseas and domestic offices. Provide regular updates till closure.</p></li><li><p>Ensure collection of pending invoices for accounts department.</p></li></ul><br><p><strong>Language Skills:</strong></p><ul><li><p>Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in any discipline</p></li><li><p>At least 4 – 8 years of experience within the industry</p></li><li><p>Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.</p></li><li><p>MS Office Suite (Power Point, Excel and Word).</p></li></ul><p></p></section>

????Abu Dhabi, UAE | Onsite | 1-Year Contract<br>Consulto Plus is hiring on behalf of a leading client in the UAE.<br>⚠️ This position is open to non-Arab candidates only.<br>❗ Candidates with less than 5 years of relevant experience will not be considered.<br>Key Requirements:✅ Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Information Technology, or a related field✅ Minimum 5 years of hands-on experience in IT Infrastructure Management and Troubleshooting✅ Minimum 2 years of experience supporting Government, Public Sector, or Judicial entities✅ Strong expertise in Microsoft Active Directory, Microsoft Exchange SE, Microsoft SCCM, Microsoft SQL Server, Manage Engine, and Nexthink✅ Hands-on experience with Cisco Collaboration solutions (IP Phones, Call Manager, Cisco Meeting, CMS, and Room Kits)✅ Experience with VMware v Sphere, VMware SRM, and Net App SRA✅ Strong knowledge of Disaster Recovery planning and execution✅ Experience with Commvault Backup, L2/L3 Support, Major Incident Management (MIM), and ITIL Framework✅ Excellent analytical, troubleshooting, and communication skills<br>Key Responsibilities:• Review, optimize, and enhance enterprise IT infrastructure• Ensure high availability, security, and performance across Data Center and Disaster Recovery environments• Execute and maintain Disaster Recovery plans and regular DR drills• Perform Root Cause Analysis (RCA) for infrastructure incidents• Develop and maintain Standard Operating Procedures (SOPs)• Ensure compliance with UAE Information Assurance Standards and NESA regulations• Provide strategic recommendations for continuous infrastructure improvement<br>???? Interested candidates who meet the above requirements are invited to send their updated CVs to: hiring@consulto-plus.com<br>hashtag<br>#Hiring hashtag#UAEJobs hashtag#Abu Dhabi Jobs hashtag#ITSystems Consultant hashtag#Infrastructure hashtag#Microsoft hashtag#VMware hashtag#Cisco hashtag#SQLServer hashtag#ITIL hashtag#Disaster Recovery hashtag#Onsite Jobs hashtag#ITJob

<p><strong>Job Qualifications &amp; Requirements</strong></p><ul><li><p class="MsoNormal">Bachelor’s degree in Mechanical Engineering / Automotive Engineering / Industrial Engineering / Business Administration</p></li><li><p class="MsoNormal">8 years in case of Bachelor's degree (6 years in case of master's or above) in related area</p></li><li><p class="MsoNormal">ISO 9001 Lead Auditor Certification, ISO 45001 Lead Auditor Certification, Certified Automotive Safety Engineer (CASE)</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><p><em><strong>This opportunity is part of AECOM’s Fursa Program and open exclusively to UAE Nationals holding a&nbsp;<br>valid family book.</strong></em>&nbsp;</p><br><br>Job Description<br><p>We're looking for a talented Graduate Civil Engineer specializing in Structural Engineering to join our dynamic engineering team in Abu Dhabi, United Arab Emirates. This is an exceptional opportunity for a recent graduate to launch a rewarding career in structural engineering while working on diverse, innovative projects in a fast-paced, professional environment. As a Graduate Civil Engineer (Structural), you will contribute meaningfully to the design, analysis, and implementation of structural systems while developing your technical expertise under the mentorship of experienced professionals who are committed to your growth and success.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Perform structural analysis and design calculations using industry-standard software and methodologies to ensure optimal structural performance</li><li>Develop and review structural drawings and comprehensive technical documentation in compliance with UAE building codes and standards</li><li>Utilize Building Information Modeling (BIM) and CAD software to create detailed structural models and construction drawings with precision and accuracy</li><li>Conduct site inspections and meticulously document structural conditions, progress, and compliance with design specifications</li><li>Collaborate effectively with architects, engineers, and project teams to ensure structural integrity and alignment with project objectives</li><li>Analyze structural loads, stresses, and material properties to optimize design solutions and enhance efficiency</li><li>Prepare clear technical reports and presentations on structural findings and recommendations for stakeholder review</li><li>Support senior engineers in project planning, scheduling, and resource allocation to ensure timely project delivery</li><li>Maintain organized project files, documentation, and records for quality assurance and regulatory compliance</li><li>Participate actively in continuous learning and professional development to enhance technical competencies and stay current with industry advancements</li><li>Communicate findings and recommendations clearly to team members and stakeholders at all levels</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering from an accredited institution</li><li>UAE National requirement as specified in job classification</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><strong>Job Description:</strong></p><br><p>Organize and classify records according to the approved classification system. Archive documents in print and electronic form using the specified systems. Retrieve files on request from departments or employees. Maintain confidentiality and security of all records. Prepare periodic reports on the status of the archive and retrieval operations. Contribute to continuous improvement of archiving procedures and systems.</p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor's degree</p><br><p><strong>Preferred Qualifications:</strong></p><br><p>A diploma in archival studies is preferred, a bachelor's degree in information management or library science or archival studies or any related field.</p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>AECOM is seeking a dynamic and organized&nbsp;<strong>Administrator</strong>&nbsp;to provide essential support to the team. The ideal candidate will be detail-oriented, proactive, and capable of handling a variety of administrative tasks in a fast-paced environment.</p><br><p><strong>As part of AECOM’s commitment to Emiratisation and in accordance with UAE labour law, only UAE Nationals with a family book will be considered for this role.</strong></p><br><p><strong>Job Summary</strong></p><br><ul><li>Assist in day-to-day administrative tasks</li><li>Prepare and edit documents, presentations, and reports ensuring accuracy and adherence to company standards.</li><li>Provides administrative support to one or more managers within a group, office or business unit including some of or all of the following: prepares or proofs correspondence, forms, spreadsheets, or documents, schedules meetings, makes travel arrangements, and/or maintains inventory of office supplies.</li><li>Maintain organized filing systems, both physical and digital, to facilitate efficient document retrieval.</li><li>Schedule and organize project-related meetings, ensuring all stakeholders are informed of key dates and deliverables.</li><li>Draft and edit professional emails, letters, and other correspondence as needed.</li><li>Implement and maintain document control procedures, ensuring that all project documents are accurately labeled, stored, and accessible to the project team.</li><li>Collaborate with project managers and team members to assist in project-related administrative tasks.</li><li>Compile and organize project documentation, including contracts, specifications, and drawings, ensuring they are readily accessible for the team.</li><li>Assist in data entry tasks related to project milestones, timelines, and resource allocation.</li><li>Generate basic reports and analyses to support project managers in monitoring project progress.</li><li>Uses Word, Excel, PowerPoint, Outlook, and other programs to accomplish work.</li><li>Works under general supervision.</li></ul><br>Qualifications<br><ul><li>Diploma in Business Administration, Office Management, or a related field is preferred.</li><li><p>Minimum of 2 years of administrative experience, preferably in a professional services or engineering environment.</p><br></li><li><p>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p><br></li><li><p>Excellent organizational and multitasking abilities with a keen eye for detail.</p><br></li><li><p>Strong communication skills, both written and verbal.</p><br></li><li><p>Ability to maintain confidentiality and handle sensitive information with discretion.</p><br></li><li><p>A proactive and positive attitude, with the ability to work both independently and collaboratively in a team.</p><br></li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

Purpose of the Position: This role is responsible for providing support in employer registration, onboarding, monitoring compliance, and improving operational processes. The role involves resolving escalation cases, ensuring adherence to the policies of the General Pension and Social Security Authority (GPSSA), and enhancing operational workflows to support seamless service delivery. The officer works closely with internal teams and external stakeholders to resolve complex operational issues and ensure compliance with the Federal Pension Law and governance frameworks. Key Duties and Responsibilities: Core Responsibilities: Employer Registration and Onboarding: Support the registration and onboarding of employers and self-employed individuals into the GPSSA systems, including the pension management platform. Verify employer documentation to ensure compliance with pension regulations and resolve routine discrepancies. Provide guidance to employers on registration procedures and ensure accurate data entry into GPSSA systems. Compliance and Operational Support: Monitor compliance with GPSSA policies during the registration process and address standard operational issues. Assist in resolving basic employer disputes or non-compliance cases and escalate complex issues to appropriate staff. Maintain accurate records of registration and compliance activities to support audit and reporting requirements. Reporting and Documentation: Prepare routine reports on registration activities, operational performance, and compliance status for internal use. Update internal systems with accurate information regarding employer registrations and operational activities. Ensure the integrity of documentation and record-keeping for all operational processes to ensure audit readiness. Collaboration and Communication: Coordinate with employers to provide assistance in operational processes and ensure compliance with entry standards. Work with internal teams to resolve routine operational problems and streamline workflows. Support the employer digital portal by assisting users with basic troubleshooting and ensuring the availability of accurate information. Self-Management Responsibilities: Define performance goals at the beginning of the year in discussion with the direct manager and ensure these goals are achieved throughout the year. Identify self-training and development requirements and agree upon them with the direct manager to ensure the necessary training is arranged and attended. Strive to achieve the highest skill levels in all competencies and skills required to perform the job. Keep pace with professional developments, new technologies, and current issues through continuous education and professional growth. Qualifications and Experience: Bachelor's degree in Finance/Business Administration or any related field. Fresh graduate or someone with at least two years of experience in banks, insurance companies, or any related field. The candidate must be a UAE National.

<p class="MsoListParagraphCxSpFirst" style="direction:rtl;line-height:normal;margin:0cm 36.0pt 0cm 0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="color:#C00000;font-family:&quot;Dubai&quot;,sans-serif;font-size:10px;"><span style="mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-US;" lang="AR-SA" dir="RTL"><strong><u>Academic Qualifications and Years of Experience:</u></strong></span></span></p><p class="MsoListParagraphCxSpFirst" style="direction:rtl;line-height:normal;margin:0cm 36.0pt 0cm 0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL">&nbsp;</p><p class="MsoListParagraphCxSpFirst" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span lang="AR-SA">Bachelor’s degree in Strategic Management, or Business Administration, or Public Administration, or Project Management, or Industrial Engineering, or any related field</span><span style="mso-bidi-language:AR-AE;" lang="EN-US" dir="LTR">.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span lang="AR-SA">Professional certifications in strategic planning or institutional performance management are preferred</span><span style="mso-bidi-language:AR-AE;" lang="AR-AE"> </span><span lang="AR-SA">or</span><span lang="EN-US" dir="LTR">.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Practical experience of 3–5 years in strategic planning and/or institutional performance management and/or monitoring initiatives.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Experience in preparing and monitoring operational and strategic plans.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Experience in developing and tracking performance indicators and preparing executive reports.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Experience using performance management systems such as</span><span style="mso-bidi-language:AR-AE;mso-spacerun:yes;" lang="AR-AE"> </span><span style="mso-bidi-language:AR-AE;" lang="EN-US" dir="LTR">Cubes</span><span style="mso-bidi-language:AR-AE;" lang="AR-AE"> or similar systems.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Knowledge of Dubai Government Excellence Program and institutional performance methodologies.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Knowledge of Dubai Government's directions and strategic priorities.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Prefer having experience in a government entity or a consultancy working with government bodies.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL">&nbsp;</p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="color:#C00000;font-family:&quot;Dubai&quot;,sans-serif;font-size:10px;"><span style="mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-US;mso-spacerun:yes;" lang="AR-SA" dir="RTL"><strong><u>&nbsp;</u></strong></span><span style="mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-US;" lang="AR-SA" dir="RTL"><strong><u>Technical and Behavioral Competencies:</u></strong></span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL">&nbsp;</p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l1 level1 lfo3;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Develop and document institutional processes and procedures.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Prepare institutional assessment files, manuals, and references.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Implement Dubai Government Excellence Program standards.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Apply international standards and quality management.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Prepare compliance reports and improvement plans.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Use AI applications in supporting organizational development.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Analytical thinking ability.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l0 level1 lfo2;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Proficiency in using computer applications.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l2 level1 lfo1;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Effective communication skills and teamwork.</span></span></p><p class="MsoListParagraphCxSpLast" style="direction:rtl;line-height:normal;margin-bottom:0cm;margin-right:36.0pt;margin-top:0cm;mso-add-space:auto;mso-list:l2 level1 lfo1;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL"><span style="font-family:Symbol;font-size:10px;"><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="mso-bidi-font-family:Symbol;mso-bidi-language:AR-AE;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-size:10px;"><span style="mso-bidi-language:AR-AE;" lang="AR-AE">Fluent in Arabic and English reading, writing, and speaking.</span></span></p><p class="MsoListParagraphCxSpFirst" style="direction:rtl;margin:0cm -21.6pt 8.0pt 0cm;mso-add-space:auto;mso-list:l0 level9 lfo1;text-align:right;text-indent:-18.0pt;unicode-bidi:embed;" dir="RTL">&nbsp;</p>

<p class="MsoNormal" style="direction:rtl;text-align:right;unicode-bidi:embed;" dir="RTL"><span style="font-size:11px;"><span style="mso-ansi-language:#4C09;" dir="LTR">&nbsp;</span><span lang="AR-SA"><strong>Educational qualifications and experience</strong></span></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Bachelor’s degree in Business Administration, Office Administration, Public Administration, or any related field; diploma holders with extensive practical experience in the field may also be considered</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Experience ranging from<strong> 5</strong> to 10 years</span><span style="mso-ansi-language:#4C09;" dir="LTR"><strong> </strong></span><span lang="AR-SA"><strong>in administrative or executive support, preferably in a government or legal entity or in the professional services sector</strong></span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Preferably have experience supporting senior management and supervising junior administrative staff</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li></ul><p class="MsoNormal" style="direction:rtl;text-align:right;unicode-bidi:embed;" dir="RTL"><span style="font-size:11px;"><span lang="AR-SA"><strong>Technical and behavioral competencies</strong></span></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:11px;"><span style="mso-ansi-language:EN-US;mso-bidi-language:AR-AE;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-US;" lang="AR-AE" dir="RTL">Advanced computer skills (Microsoft 365 including Word, Excel, PowerPoint, Outlook, and Teams).</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Proficiency in using Transaction Management Systems</span><span style="mso-ansi-language:#4C09;" dir="LTR"> (CMS) </span><span lang="AR-SA">and document management systems and other Office applications</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Excellent skills in document and records management</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Strong skills in preparing reports and gathering information</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Ability to prepare meeting minutes and coordinate meetings</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Excellent skills in oral and written communication</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Strong skills in administrative planning and organization</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Ability to set priorities and manage multiple tasks and meet deadlines</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Proficiency in English, with Arabic proficiency considered an added asset</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Commitment to ethics of work and taking responsibility</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Excellent time management and organizational skills</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Ability to work under pressure and manage conflicting priorities</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Accuracy and attention to detail</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Excellent interpersonal and customer service skills</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Effective communication</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Teamwork and collaboration</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Initiative and problem-solving ability</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Professionalism, integrity, and confidentiality</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Ability to adapt and willingness to continuous learning</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li><li class="MsoNormal" style="direction:rtl;margin-right:36.0pt;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt;unicode-bidi:embed;" dir="RTL"><p style="text-align:right;"><span style="font-size:11px;"><span lang="AR-SA">Ability to lead and guide</span><span style="mso-ansi-language:#4C09;" dir="LTR">.</span></span></p></li></ul><p class="MsoNormal" style="direction:rtl;text-align:right;unicode-bidi:embed;" dir="RTL">&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="ltr"><p><span><span><strong>Job Purpose:</strong></span></span></p><br><p><span><span>The responsibility of this role is to support the development and implementation of the Information Security Governance Framework at the Dubai Government Human Resources Department (DGHR), ensuring the confidentiality, integrity, and availability of information assets. This includes monitoring compliance with regulatory information security policies, standards, and requirements, conducting security assessments, managing cybersecurity risks, and supporting cybersecurity initiatives to protect the entity from internal and external threats.</span></span></p><br><p><span><strong>Duties and Responsibilities:</strong></span></p><br><p><span><span>·</span></span><span>Support the implementation and monitoring of the Information Security Management System (ISMS) and Business Continuity Management System (BCMS).</span></p><br><p><span><span>·</span></span><span>Ensure compliance with Dubai Information Security Regulation (ISR), ISO 27001, ISO 22301 standards, and the entity's security policies, standards, and procedures.</span></p><br><p><span><span>·</span></span><span>Periodically review and update information security and business continuity policies, standards, guidelines, and procedures.</span></p><br><p><span><span>·</span></span><span>Monitor compliance with information security requirements and controls across various departments, recommending necessary corrective and improvement actions to address non-compliance.</span></p><br><p><span><span>·</span></span><span>Contribute to developing and applying information security governance frameworks and control measures to ensure enhanced information security and risk management.</span></p><br><p><span><span>·</span></span><span>Contribute to planning, developing, and following up on the ISMS and BCMS risk assessment methodology entity-wide, ensuring alignment with corporate goals and senior management requirements.</span></p><br><p><span><span>·</span></span><span>Ensure the selection and application of appropriate administrative, operational, and technical controls for ISMS and BCMS in line with risk assessment results and approved compliance requirements.</span></p><br><p><span><span>·</span></span><span>Identify potential security risks and vulnerabilities, recommending appropriate measures and controls to mitigate risks and enhance the cybersecurity posture.</span></p><br><p><span><span>·</span></span><span>Evaluate the effectiveness of applied security controls and measure their contribution to mitigating risks and enhancing the cybersecurity posture.</span></p><br><p><span><span>·</span></span><span>Monitor and implement controls and requirements for ISO 27001 and ISO 22301 standards, NCEMA requirements, and others.</span></p><br><p><span><span>·</span></span><span>Participate in or supervise internal audits for ISMS and BCMS, and follow up on the implementation of resulting corrective actions.</span></p><br><p><span><span>·</span></span><span>Coordinate with certification bodies, internal, and external auditors, and represent the entity's management during audits related to ISR, ISMS, BCMS, and follow-up audits, ensuring adherence to approved requirements and standards.</span></p><br><p><span><span>·</span></span><span>Track audit findings, observations, and corrective action plans until closure.</span></p><br><p><span><span>·</span></span><span>Collect, review, and maintain audit evidence and compliance documentation.</span></p><br><p><span><span>·</span></span><span>Coordinate with process owners to measure and monitor the performance of ISMS and BCMS.</span></p><br><p><span><span>·</span></span><span>Present and discuss all non-conformities and audit reports with the Information Security Committee, following up on recommendations and corrective actions required to resolve observations.</span></p><br><p><span><span>·</span></span><span>Coordinate with external entities to execute and follow up on technical security assessment requirements and controls, including Vulnerability Assessment and Penetration Testing (VAPT), business continuity tests, and other relevant security evaluations and tests.</span></p><br><p><span><span>·</span></span><span>Review and verify the results and observations of the Dubai Cybersecurity Index, following up on necessary remediation and improvement actions to enhance security compliance levels within the entity.</span></p><br><p><span><span>·</span></span><span>Develop and execute information security awareness programs and campaigns, contributing to fostering a security culture and increasing awareness and adherence to approved security practices and policies.</span></p><br><p><span><span>·</span></span><span>Promote and disseminate cybersecurity best practices entity-wide, contributing to raising security awareness and compliance with approved policies and controls.</span></p><br><p><span><span>·</span></span><span>Coordinate the execution of phishing simulation tests and security awareness initiatives.</span></p><br><p><span><span>·</span></span><span>Provide security guidance and support to employees, contractors, and third parties.</span></p><br><p><span><span>·</span></span><span>Measure the effectiveness of awareness programs and prepare reports on their results.</span></p><br><p><span><span>·</span></span><span>Contribute to security incident investigations and root cause analysis.</span></p><br><p><span><span>·</span></span><span>Ensure security incidents are documented, reported, and handled according to approved procedures.</span></p><br><p><span><span>·</span></span><span>Prepare periodic security dashboards, Key Performance Indicators (KPIs), and management reports.</span></p><br><p><span><span>·</span></span><span>Monitor and analyze information security performance indicators and compliance levels with approved policies and standards.</span></p><br><p><span><span>·</span></span><span>Provide necessary recommendations to develop security controls and enhance the entity's overall security posture.</span></p><br> <p><span><strong>Educational Qualification:</strong></span></p><br><p><span>Bachelor's or Master's degree in Computer Science or Information Technology (Cybersecurity / Information Security / Networks) from an internationally recognized university.</span></p><br><p><span>Certifications preferred such as:</span></p><br><p><span><span>·</span></span><span><span><strong>ISO 22301 Lead Implementer / Auditor</strong></span></span></p><br><p><span><span>·</span></span><span><span><strong>ISO 27001 Lead Implementer / Auditor</strong></span></span></p><br><p><span><span>·</span></span><span><span><strong>CISA / CISM / CISSP</strong>&nbsp;</span></span></p><br><p><span><strong>Years of Experience:</strong></span></p><br><p><span><span>·</span></span><span>Bachelor's degree: 4 – 6 years of experience in the field.</span></p><br><p><span><span>·</span></span><span><span>Master's degree: 2 – 4 years of experience in the field.</span></span></p><br><p><span><strong>Job Skills:</strong></span></p><br><p><span><span>·</span></span><span>Information Security and Business Continuity Management (ISMS / BCMS)</span></p><br><p><span><span>·</span></span><span>Governance, Risk, and Compliance Management (GRC)</span></p><br><p><span><span>·</span></span><span>Conducting and facilitating security audits and following up on results</span></p><br><p><span><span>·</span></span><span>Assessing security risks and vulnerabilities and applying appropriate controls</span></p><br><p><span><span>·</span></span><span><span>Preparing reports, dashboards, and communicating with internal and external entities</span></span></p><br><p><span><span><strong>Behavioral Competencies:</strong></span></span></p><br><p><span><span>·</span>Effective Communication</span></p><br><br><p><span><span>·</span>Excellence in Execution</span></p><br><p><span><span>·</span>Community Service and Responsiveness to Stakeholder Needs</span></p><br><p><span><span>·</span>Organizational Understanding</span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><strong>Job Description:</strong></p><br><p>Viewing the housing to be rented, contacting homeowners to provide required documents, creating rental contracts in the electronic housing system, managing the electronic housing system, archiving documents and contracts in the electronic archive system, renewing and managing lease contracts, supervising completion of maintenance requests submitted by residents, managing resident transfer requests, allocating housing to eligible government housing recipients according to university policies and procedures, responding to residents' inquiries through all available channels and providing full support, replying to homeowners' inquiries, guiding residents in eviction procedures, managing new appointments lists at the beginning of each season/faculty and finding suitable housing for eligible recipients, managing lists of those leaving the university during seasons before the end of terms to carry out eviction procedures, handing over housing at the end of lease contracts to owners according to established procedures, working with the university housing committee and organizing its meetings, preparing topic proposal forms for the Housing Committee and drafting minutes of its meetings and following up on approval by the competent authorities, coordinating with the Eye Distribution Company to request services and clearance certificates when necessary, providing necessary support to the unit head and performing any other tasks assigned, carrying out any other work related to the nature of the job when assigned.</p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor's degree according to the approved career path</p><br><p><strong>Experience/Skills:</strong></p><br><p>Skills  Knowledge of rental laws for housing units in the emirate  Proficiency in English competencies  Empowering individuals – motivating, developing, and supporting others.  Exemplary conduct – integrity, respect, and professionalism.  Global openness – acceptance of diversity and openness to different cultures. •Technical awareness – leveraging modern technologies and digital solutions.  Continuous learning – seeking self-improvement and continual knowledge acquisition.  Result and national impact focus – contributing to achieving the institution and state's goals.  Flexibility and agility – adapting to change and completing tasks efficiently</p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Bachelor's degree</p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span><span>Development and monitoring of the division's operational plan and annual budget, ensuring alignment with the الهيئة's overall strategy</span><span>.</span></span></p><br><p><span><span>§</span><span>Supervision of the development and implementation of policies, procedures, and processes related to services, ensuring compliance</span><span>.</span></span></p><br><p><span><span>§</span><span>Monitoring the preparation and implementation of key performance indicators to measure service quality and effectiveness, and proposing continuous improvement plans</span><span>.</span></span></p><br><p><span><span>§</span><span>Develop and implement service improvement plans in coordination with organizational units and internal and external stakeholders</span><span>.</span></span></p><br><p><span><span>§</span><span>Leading efforts to develop the customer experience through surveys, mystery shopping, and satisfaction measurements, and approving necessary improvement programs</span><span>.</span></span></p><br><p><span><span>§</span><span>Supervision of involving customers and employees in the design and development of services</span><span>.</span></span></p><br><p><span><span>§</span><span>Managing and activating the Customer Relationship Management (CRM) system and ensuring its integration with the الهيئة's other systems</span><span>.</span></span></p><br><p><span><span>§</span><span>Monitoring adoption and implementation of the World Class Stars system for services and ensuring its requirements are met</span><span>.</span></span></p><br><p><span><span>§</span><span>Adopting the service procedures manual and periodically reviewing unit compliance with it</span><span>.</span></span></p><br><p><span><span>§</span><span>Supervision of designing and implementing awareness and promotional campaigns for services in coordination with the Corporate Communications Department</span><span>.</span></span></p><br><p><span><span>§</span><span>Enhancing relationships with internal and external partners to exchange experiences and adopt best practices in service development</span><span>.</span></span></p><br><p><span><span>§</span><span>Supervision of handling complaints and suggestions from customers and ensuring turning them into opportunities for improvement</span><span>.</span></span></p><br><p><span><span>§</span><span>Approval of performance reports and analytical studies related to services, and presenting recommendations to senior management</span><span>.</span></span></p><br><p><span><span>§</span><span>Ensuring readiness and continuity of service delivery under all conditions through contingency plans and risk management</span><span>.</span></span></p><br><p><span><span>§</span><span>Monitoring innovation in service development and adopting innovative and smart solutions to improve service levels</span><span>.</span></span></p><br><p><span><span>§</span><span>Supervision of programs and initiatives that enhance customer happiness and raise the quality of life for employees dealing with the public</span><span>.</span></span></p><br><p><span><span>§</span><span>Representing the department in meetings and committees concerned with service development at the الهيئة level or government level</span><span>.</span></span></p><br><p><span><span>§</span><span>Contributing to the innovation and institutional excellence agenda by presenting initiatives that support achieving the الهيئة's strategic plan</span><span>.</span></span></p><br><p><span><span>§</span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and reporting any violations or breaches to the information security officer</span><span>.</span></span></p><br><p><span><span>§</span><span>Commitment to safety, health, and environment policies and procedures applicable in the الهيئة</span><span>.</span></span></p><br><p><span><span>§</span><span>Performing other duties and responsibilities related to the job as assigned</span><span>.</span></span></p><br><br><br> <p><span><span>Bachelor's degree in Business Administration, Service Development, Quality Management, Innovation Management, Project Management, Public Administration, or an equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p>1. &nbsp; &nbsp;التأكد من صحة الفواتير المقدمة واستيفاءها لشروط الصرف والتنسيق مع الجهات المعنية بخصوص الفواتير غير المستوفية لشروط الصرف.2. &nbsp; &nbsp;إدخال الفواتير بكافة أنواعها على النظام (الفواتير القياسية – فواتير أوامر الشراء – فواتير الموارد البشرية – فواتير المصاريف الدورية).3. &nbsp; &nbsp;تسجيل فواتير غرامات التأخير ورسم المعرفة والابتكار من الموردين المتأخرين4. &nbsp; &nbsp;تحويل رواتب الموظفين للصرف.5. &nbsp; &nbsp;صرف مستحقات الموردين.6. &nbsp; &nbsp;صرف مستحقات اللجان القضائية.7. &nbsp; &nbsp;تسجيل وصرف مستحقات المتدربين.8. &nbsp; &nbsp;تسجيل فواتير استرداد الرسوم بكافة أنواعها.9. &nbsp; &nbsp;تسجيل تسويات استرداد الرسوم في نظام المحاكم.&nbsp;10. &nbsp; &nbsp;تسجيل وصرف الفواتير الدورية في نظام المحاكم ونظام GRP.11. &nbsp; &nbsp;الرد على استفسارات المراجعين الداخليين والخارجيين.12. &nbsp; &nbsp;اقتراح كل ما من شأنه تطوير العمل بالقسم وأداء اية مهام أخرى مماثلة او ذات علاقة حسب التوجيهات</p><br> <p>بكالوريوس في المحاسبة&nbsp;</p><br></div> </div>

We are looking for Sales personnel with experience in selling software and SaaS solutions in a B2B model to market and sell our company's owned software. We target a wide range of customers, including corporations, retailers, brand owners, online stores, small and medium projects, entrepreneurs, and various business owners. Responsibilities include contacting prospective clients, presenting and demonstrating the software, outlining its business benefits, understanding client needs, following up on sales opportunities, negotiating, and closing deals. Commission system: We offer a continuous and long-term commission plan, where the sales employee earns commissions not only when the deal is closed for the first time, but every time the client renews their monthly subscription. For example, if a client's subscription is $100 per month and the sales employee commission is 20%, the employee earns $20 per month for as long as the client continues renewing their subscription. Therefore, the more clients a sales employee brings in and they continue to use the software, the higher their recurring monthly income from commissions. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 40</li><li>Shift system: morning and evening</li></ul>

- موظفي مبيعات (Sales) لديهم خبرة في بيع البرمجيات وحلول SaaS بنظام B2B، للعمل على تسويق وبيع البرامج المملوكة لشركتنا.- نستهدف مجموعة واسعة من العملاء، بما في ذلك الشركات، متاجر التجزئة، أصحاب العلامات التجارية، المتاجر الإلكترونية، المشاريع الصغيرة والمتوسطة، رواد الأعمال وأصحاب الأنشطة التجارية المختلفة.- تشمل المهام التواصل مع العملاء المحتملين، تقديم وعرض البرامج، توضيح فوائدها للأعمال، فهم احتياجات العميل، متابعة فرص البيع، التفاوض، وإتمام الصفقات.نظام العمولة:- نقدم نظام عمولة مستمرة وطويلة الأجل، حيث يحصل موظف المبيعات على عمولته ليس فقط عند إتمام الصفقة لأول مرة، بل في كل مرة يقوم فيها العميل بتجديد اشتراكه الشهري.- على سبيل المثال، إذا كان اشتراك العميل 100 دولار شهرياً وكانت عمولة موظف المبيعات 20%، يحصل الموظف على 20 دولاراً شهرياً طوال فترة استمرار العميل في تجديد اشتراكه.- بالتالي، كلما زاد عدد العملاء الذين يجلبهم موظف المبيعات واستمروا في استخدام البرنامج، زاد دخله الشهري المتكرر من العمولات.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 40</li><li>نظام الورديات: صباحية و مسائية</li></ul>