Factory Jobs
47623 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Sofitel Dubai Downtown</p><br><p>French luxury and local cuisine in the world's most exciting city</p><br><p>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.</p><br><p>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of <strong>artfully designed</strong> <strong>rooms</strong> and <strong>suites</strong> in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.</p><br><br>Job Description<br><br><p>You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!</p><br><ul><li>Effectively manage all calls to the hotel as per the company's Brand Standards</li><li>Consistently offer exceptional, friendly, and engaging service</li><li>To be constantly aware of the room situation and to strive to obtain maximum occupancy</li><li>To attend to the hotel guests in all communication from inside and outside the hotel</li><li>To be aware of the hotel's security, fire, and safety procedures </li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in vocational hospitality or Room Division</li><li>2 to 5 years' experience, depending on education and career background</li><li>Languages: fluent in English and a 2nd language would be a plus</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The <strong>Renewal Executive</strong> is responsible for managing the renewal and termination process of tenant contracts, ensuring high tenant satisfaction, maintaining strong tenant relationships, and supporting overall tenant retention. The role involves continuous follow-up, negotiation, coordination with internal departments, and accurate system updates.<br></p><p><strong>Renewal Management:</strong></p><ul><li><p>Send renewal notices to tenants in a timely manner.</p></li></ul><p><strong>Follow-Ups:</strong></p><ul><li><p>Conduct consistent follow-ups through phone calls, WhatsApp, emails, and formal letters.</p></li></ul><p><strong>Negotiations:</strong></p><ul><li><p>Handle contract renewal negotiations professionally and effectively.</p></li></ul><p><strong>Documentation:</strong></p><ul><li><p>Prepare and print contracts through Yardi and offline systems.</p></li></ul><p><strong>Terminations:</strong></p><ul><li><p>Conduct negotiations related to contract termination where applicable.</p></li><li><p>Process contract terminations in line with company policies.</p></li></ul><p>Coordinate issuance of NOCs and manage full move-out procedures.</p><p><strong>Tenant Relations:</strong></p><ul><li><p>Maintain positive and professional relationships with tenants.</p></li><li><p>Address tenant concerns, solve issues promptly, and follow up with maintenance teams until resolution.</p></li><li><p>Support retention efforts by ensuring tenant satisfaction and providing timely solutions.</p></li></ul><p><strong>System & Reporting:</strong></p><ul><li><p>Perform accurate data entry in Yardi for renewals, terminations, and Rent Café processes.</p></li><li><p>Ensure all workflows are updated and aligned with operational standards.</p></li><li><p>Prepare and submit regular reports related to renewals, terminations, and tenant relations.</p></li><li><p>Highlight critical cases, pending renewals, and process gaps.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business Administration, Real Estate, or a related field.</p></li><li><p><strong>Preferably an Arabic speaker</strong></p></li><li><p><strong>Minimum 3 years of experience in real estate leasing, renewals, or tenant management.</strong></p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Customer-service oriented with a professional and positive attitude.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Experience with Yardi systems is required.</p></li><li><p>Ability to multitask, prioritize, and work efficiently under pressure.</p></li><li><p>Strong attention to detail and organizational skills.</p></li></ul><p></p></section>
<p>Market Research Analyst</p>
<p>We are seeking a detail-oriented and analytical Market Research Analyst to collect, analyze, and interpret market data to help guide business decisions and strategies. The ideal candidate should have strong analytical skills, critical thinking abilities, and experience in market trends and consumer behavior analysis.</p>
<p>Key Responsibilities:<br />
Conduct market research to identify industry trends, customer preferences, and competitor activities.<br />
Collect and analyze data using surveys, reports, and statistical tools.<br />
Prepare detailed reports and presentations based on research findings.<br />
Evaluate market conditions to identify business opportunities and risks.<br />
Support marketing and business development teams with actionable insights.<br />
Monitor pricing strategies, product performance, and consumer demand.<br />
Develop and maintain databases of market and competitor information.<br />
Assist in forecasting trends and supporting strategic planning.<br />
Present findings to management in a clear and structured manner.<br />
Stay updated with industry developments and research methodologies.<br />
Requirements:<br />
Bachelor’s degree in Marketing, Business Administration, Economics, Statistics, or a related field.<br />
Previous experience in market research or data analysis is preferred.<br />
Strong analytical and problem-solving skills.<br />
Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.<br />
Knowledge of statistical methods and research techniques.<br />
Excellent communication and presentation skills.<br />
Ability to interpret complex data into clear insights.<br />
Strong attention to detail and organizational skills.<br />
Benefits:<br />
Competitive salary package.<br />
Visa and other benefits as per UAE Labour Law.<br />
Career growth and professional development opportunities.<br />
Dynamic and supportive work environment.</p>
<p>Interested candidates should email their CV to:hr.globale@gmail.com</p>
<p>Market Research Analyst</p>
<p>We are seeking a detail-oriented and analytical Market Research Analyst to collect, analyze, and interpret market data to help guide business decisions and strategies. The ideal candidate should have strong analytical skills, critical thinking abilities, and experience in market trends and consumer behavior analysis.</p>
<p>Key Responsibilities:<br />
Conduct market research to identify industry trends, customer preferences, and competitor activities.<br />
Collect and analyze data using surveys, reports, and statistical tools.<br />
Prepare detailed reports and presentations based on research findings.<br />
Evaluate market conditions to identify business opportunities and risks.<br />
Support marketing and business development teams with actionable insights.<br />
Monitor pricing strategies, product performance, and consumer demand.<br />
Develop and maintain databases of market and competitor information.<br />
Assist in forecasting trends and supporting strategic planning.<br />
Present findings to management in a clear and structured manner.<br />
Stay updated with industry developments and research methodologies.<br />
Requirements:<br />
Bachelor’s degree in Marketing, Business Administration, Economics, Statistics, or a related field.<br />
Previous experience in market research or data analysis is preferred.<br />
Strong analytical and problem-solving skills.<br />
Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.<br />
Knowledge of statistical methods and research techniques.<br />
Excellent communication and presentation skills.<br />
Ability to interpret complex data into clear insights.<br />
Strong attention to detail and organizational skills.<br />
Benefits:<br />
Competitive salary package.<br />
Visa and other benefits as per UAE Labour Law.<br />
Career growth and professional development opportunities.<br />
Dynamic and supportive work environment.</p>
<p>Interested candidates should email their CV to:hr.globale@gmail.com</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced, dynamic, and DM-Approved Construction Manager (G+Unlimited License) to oversee and drive large-scale building construction projects in Dubai. The ideal candidate will be a seasoned professional capable of managing high-rise developments from groundbreaking to handover, ensuring compliance with Dubai Municipality regulations, strict timelines, and quality standards.</p><br><ul><li><p><strong>Project Leadership:</strong> Oversee daily site operations, construction activities, and project engineering teams to ensure execution aligns with approved drawings and specifications.</p></li><li><p><strong>Regulatory Compliance:</strong> Act as the primary technical point of contact for Dubai Municipality (DM) and other local authorities, ensuring all works comply with G+Unlimited permit requirements.</p></li><li><p><strong>Progress & Planning:</strong> Develop, monitor, and update master project schedules, proactively managing risks to mitigate delays.</p></li><li><p><strong>Resource Management:</strong> Supervise and coordinate subcontractors, consultants, and internal project teams to optimise productivity and resource allocation.</p></li><li><p><strong>Quality & Safety:</strong> Enforce stringent QA/QC and HSE standards across the site to maintain an incident-free working environment.</p></li><li><p><strong>Financial Control:</strong> Monitor project budgets, approve material requisitions, and manage variations effectively.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> Minimum <strong>15+ years</strong> of solid experience in the construction industry, with a proven track record in executing high-rise (G+Unlimited) residential or commercial building projects in the UAE.</p></li><li><p><strong>Licensing & Approval:</strong> <strong>Must be Dubai Municipality (DM) Approved with a G+Unlimited License</strong> (Active/Transferable status).</p></li><li><p><strong>Education:</strong> Bachelor’s Degree in Civil Engineering or a closely related field.</p></li><li><p><strong>Skills:</strong> Strong white-collar leadership presence, exceptional project management capabilities, sharp problem-solving skills, and fluent professional English communication.</p></li><li><p><strong>Location:</strong> Currently residing in the UAE (preferred).</p></li></ul><p></p></section>
Job Title: ABA Therapist Location: Umm Al Quwain Salary: AED 5,000 – AED 6,000 per month<br>NOTE - Tagalog-speaking candidates are preferred.<br>Benefits: Visa, medical insurance, annual leave, and other UAE labor law benefits provided.<br>Job Summary<br>We are seeking a compassionate and dedicated ABA Therapist to provide one-on-one support and therapy to children with developmental and behavioral needs. The successful candidate will be responsible for implementing individualized treatment plans, monitoring progress, and supporting the child's overall development and daily care requirements.<br>Key Responsibilities Deliver Applied Behavior Analysis (ABA) therapy sessions as per treatment plans. Work closely with children to develop communication, social, behavioral, and daily living skills. Implement behavior intervention strategies under the guidance of supervisors and specialists. Monitor, record, and report the child's progress accurately. Assist in managing the child's daily routines and ensure their overall well-being. Collaborate with parents, caregivers, and multidisciplinary teams to achieve therapy goals. Maintain professional and ethical standards at all times.<br>Requirements ABAT (Applied Behavior Analysis Technician) Certification is mandatory. Bachelor's Degree in Special Education or a related field. Previous experience working with children with special needs is preferred. Strong communication and interpersonal skills. Patient, caring, and passionate about supporting child development. Ability to maintain accurate documentation and reports. Tagalog-speaking candidates are preferred.<br>Package Salary: AED 5,000 – AED 6,000Employment Visa Provided Medical Insurance Provided Annual Leave and Other Benefits as per UAE Labour Law<br>If you meet the above requirements and are passionate about making a positive impact in a child's life, we encourage you to apply.
Role: Backend Software Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $50 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Software Engineer to work on a contract basis. The role involves developing and maintaining scalable software solutions while collaborating with cross-functional teams to deliver high-quality products. Responsibilities include writing clean, efficient code and optimizing system performance.<br>Key Responsibilities:• Design, develop, and maintain software applications using modern programming languages and frameworks.• Write clean, modular, and reusable code following best practices and coding standards.• Work with product managers, designers, and other engineers to define project requirements and deliver solutions.• Troubleshoot, debug, and resolve software defects and performance issues.• Participate in code reviews and contribute to architectural decisions.<br>Required Skills & Qualifications:• Proficiency in programming languages such as Python, Java, or Java Script.• Experience with software development methodologies like Agile or Scrum.• Strong problem-solving skills and ability to write efficient algorithms.• Familiarity with version control systems like Git.• Understanding of data structures and database systems.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of innovative software solutions. The position requires remote collaboration with a diverse team of engineers and stakeholders.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<p>Location: Dubai Silicon Oasis, Dubai, UAE</p>
<p>Are you passionate about real estate and looking to build a successful career in Dubai? Future Heights Real Estate LLC is expanding, and we’re looking for motivated, energetic, and ambitious individuals to join our growing team!</p>
<p>Position 1: Real Estate Agent</p>
<p>(Freshers & Experienced Candidates Welcome)</p>
<p>We Offer:<br />
Attractive Commission Structure<br />
Salary + Commission (for selected candidates)<br />
Employment Visa Provided<br />
Professional Training & Continuous Support<br />
Career Growth Opportunities<br />
Friendly & Professional Work Environment<br />
Marketing Support & Quality Leads (subject to company policy)<br />
Requirements:<br />
Excellent communication and negotiation skills<br />
Positive attitude and willingness to learn<br />
Sales or customer service experience is an advantage<br />
Real estate experience is preferred but not mandatory<br />
Valid UAE Driving License is a plus</p>
<p>Position 2: Front Desk / Reception Operator</p>
<p>(Freshers & Experienced Candidates Welcome)</p>
<p>Responsibilities:<br />
Welcome clients and visitors professionally<br />
Handle incoming calls, emails, and WhatsApp enquiries<br />
Schedule appointments and coordinate with agents<br />
Maintain office records and documentation<br />
Provide administrative support to the sales team<br />
Requirements:<br />
Good communication skills in English (additional languages are an advantage)<br />
Basic knowledge of Microsoft Office<br />
Well-organized, presentable, and customer-focused<br />
Prior receptionist or administrative experience is preferred but not mandatory<br />
Benefits<br />
Competitive Salary (depending on experience and position)<br />
Attractive Commission (Real Estate Agents)<br />
Employment Visa Provided<br />
Professional Training<br />
Career Development Opportunities<br />
Supportive Team Environment</p>
<p>📍 Office Location: Dubai Silicon Oasis, Dubai</p>
<p>📩 Apply Now!</p>
<p>Send your CV and become part of a dynamic team that’s committed to helping you build a successful career in Dubai’s thriving real estate market.</p>
<p>Future Heights Real Estate LLC</p>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span><span><span>Kong API GW</span></span></span></b><br></p><br><p><span><span>We are looking for an experienced Kong
Administrator cum Developer responsible for designing, developing, and
implementing API solutions using Kong API Gateway. Candidate will work closely
with engineers and product managers to ensure that APIs are secure, scalable,
and meet business needs.</span></span><br></p><br><p><b><span><span>Key Responsibilities</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Design, develop, and configure
Kong entities (services, routes, plugins, caching, API management, etc.).</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop custom Lua scripts for
advanced functionality.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Integrate Kong with existing
APIs and backend systems.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Manage API security, including
authentication, authorization, and rate limiting.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Implement traffic management
features like load balancing and caching.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Monitor, alert, and debug Kong
performance and troubleshoot any issues.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Automate Kong configurations
as part of a DevOps pipeline.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Develop and maintain API
documentation using the Kong Developer Portal.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Stay up-to-date on the latest
Kong features and best practices.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Create, customize, and
maintain Kong plugins to extend capabilities. Implement request and response
transformations based on customer needs.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Apply Role-Based Access
Control (RBAC) for securing API endpoints.</span></span><br></p><br><p><b><span><span>Qualifications</span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span>Bachelor’s degree in Computer
Science, Information Technology, or a related field.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Proven experience as a Kong
Administrator and Developer, with a deep understanding of Kong's architecture
and functionalities.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Strong understanding of API
design principles (RESTful APIs, OpenAPI specifications).</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience with web services
and micro services architectures.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Proficiency in scripting
languages (e.g., Lua, Python).</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience with DevOps
principles and tools (e.g., Git, CI/CD).</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Excellent problem-solving and
debugging skills.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Strong communication and
collaboration skills.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Certifications in Kong or
equivalent.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Solid understanding of
Role-Based Access Control (RBAC) implementations.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience with Kubernetes and
Kong Ingress.</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience with cloud
platforms (AWS, Azure, GCP).</span></span><br></p><br><p><span><span><span>·</span></span></span><span><span>Experience with API security
tools (e.g., OAuth, OIDC, Auth0).</span></span><br></p><br><span><span>Experience with API
testing tools (e.g., Postman, JMeter, Insomnia).</span></span><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Are you a UAE National student, fresh graduate, or professional looking for flexible work opportunities?</p><p>Al-Futtaim Automotive is building a talent pool for future part-time opportunities across our Dubai locations. We are looking for motivated and customer-focused individuals who are interested in gaining valuable work experience while developing their professional skills within one of the UAE's leading automotive organisations.</p><p>Successful candidates may be considered for opportunities in customer service, administration, reception, sales support, HR support, and other business support functions as opportunities become available.</p><p>What You Will Do</p><ul><li>Support daily business operations across various departments</li><li>Assist customers and visitors with a professional and welcoming approach</li><li>Provide administrative and data entry support</li><li>Coordinate appointments, documentation, and records</li><li>Support events, campaigns, and operational activities when required</li><li>Work collaboratively with different teams across the business</li><li>Deliver excellent customer service and represent the Al-Futtaim brand positively</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Skills to Be Successful</p><ul><li>Strong communication and interpersonal skills</li><li>Positive attitude and willingness to learn</li><li>Customer-focused mindset</li><li>Good organisational and time management skills</li><li>Ability to work independently and as part of a team</li></ul><p>About the Team</p><p>You will work alongside experienced professionals across Al-Futtaim Automotive and gain exposure to different business functions. This opportunity is designed to provide valuable workplace experience while allowing flexibility around studies or other commitments.</p><p>What Qualifies You for the Role?</p><ul><li>UAE National (Family Book holder)</li><li>Currently a student, fresh graduate, or early-career professional</li><li>Available to work part-time in Dubai</li><li>Basic knowledge of Microsoft Office applications is preferred</li><li>Strong English communication skills; Arabic is an advantage</li></ul><p><b>Interested candidates are encouraged to submit their CV and complete the talent pool registration form. Suitable applicants will be contacted as relevant opportunities become available.</b></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and implement marketing strategies that support business growth and strengthen brand positioning.</p></li><li><p>Lead brand management initiatives to enhance market presence across all channels.</p></li><li><p>Plan and execute product launches and go-to-market strategies for new and existing products.</p></li><li><p>Conduct market research and competitor analysis to identify trends, customer needs, and business opportunities.</p></li><li><p>Collaborate with Sales, Product Development, Technical, and other cross-functional teams to drive commercial success.</p></li><li><p>Develop trade marketing initiatives that support distributors, dealers, retailers, and channel partners.</p></li><li><p>Build strong relationships with key stakeholders, including architects, consultants, contractors, developers, and project owners.</p></li><li><p>Plan and execute integrated marketing campaigns across digital and traditional platforms.</p></li><li><p>Oversee digital marketing activities, including website management, social media, email marketing, content marketing, and online advertising.</p></li><li><p>Manage corporate communications, public relations, and brand consistency across all marketing channels.</p></li><li><p>Lead the planning and execution of exhibitions, trade shows, conferences, seminars, and customer events.</p></li><li><p>Develop marketing collateral, including brochures, catalogues, presentations, videos, and promotional materials.</p></li><li><p>Monitor marketing performance, campaign effectiveness, customer engagement, and return on investment (ROI), providing recommendations for continuous improvement.</p></li><li><p>Manage the marketing budget and ensure effective utilization of resources.</p></li><li><p>Lead, mentor, and develop the marketing team while fostering a culture of innovation, collaboration, and continuous improvement.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelors in Marketing or any related degree combined with experience and qualification.</p></li><li><p>At least ten (10) years’ experience as Marketing Manager in the function of paints and its related products marketing in a large organization.</p></li><li><p>Strategic Leadership and Vision</p></li><li><p>Business and Commercial Acumen</p></li><li><p>Brand Management and Marketing Strategy</p></li><li><p>Product Marketing and Portfolio Management</p></li><li><p>Financial and Budget Management</p></li><li><p>Leadership and Team Development</p></li><li><p>Strategic Planning and Execution</p></li><li><p>Decision-Making and Problem-Solving</p></li><li><p>Excellent Communication, Presentation, and Influencing Skills</p></li></ul><p></p></section>
On behalf of our client, an investment firm based in DIFC we are looking for a VP Legal and Compliance to join their firm. The VP Legal and Compliance will serve as (i) legal counsel within the company, providing practical legal guidance to ensure that all business operations comply with applicable laws and regulations. This role involves drafting, reviewing, and negotiating various legal documents, advising on risk management and compliance issues.<br>The VP Legal and Compliance will collaborate closely with the Managing Partners to address legal concerns, the Incumbent oversee the compliance function, including coordinating of KYC, AML returns, with a view towards protecting the Company’s, as well as its Funds, reputation whilst concurrently providing client focused advice.<br>Job Description: (i) Legal• Draft and review a wide range of contracts, agreements, and other legal documents to ensure they are legallysound, enforceable, and aligned with the company's best interests.• Ensure that all legal documentation is accurate, comprehensive, and adheres to legal standards and industrypractices.• Provide expert legal advice on diverse matters including but not limited to company contracts, funddocuments, and various agreements.• Evaluate and advise on legal risks associated with business operations and strategic initiatives, offeringpractical solutions to mitigate potential issues.• Monitor and interpret changes in laws, regulations, and industry standards that impact the company.• Work closely with internal teams such as administration, HR, finance, and operations to providecomprehensive legal support and address any legal issues that arise.• Handle related legal inquiries of investors.<br>(ii) Compliance• Lead the compliance function, reporting directly to the CEO, CFO and COO.• Oversee regulatory compliance across jurisdictions, particularly the DFSA frameworks.• Ensuring adherence to, and providing advice on, applicable laws, regulations Compliance policies.• Encouraging and improving the compliance culture• Providing analysis, and advice on the impact of the regulatory framework on the business and its clients.• Actively developing the skills and careers of each member of the Compliance team.<br>Requirements:• Qualified attorney-at-law with a Master of Laws (LL. M.).• Would hold 6 years exposure within legal and compliance.• Experience with DIFC/DFSA as a legal jurisdiction preferred but not essential.• Experience within a control function within the asset management industry, ideally within Compliance or Legal.• In-depth knowledge of legal principles, including contract law, employment law, and corporate governance.• Exceptional analytical and problem-solving skills with the ability to navigate complex legal issues.• Strong negotiation and communication skills, with the capability to convey legal concepts clearly andeffectively.• High level of integrity and professionalism, with a strong commitment to confidentiality.• Ability to work independently as well as collaboratively in a fast-paced environment.• Excellent organizational skills and attention to detail, happy to work in a small team
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Overview of the role</p><p>We are looking for a customer-focused Service Advisor to join our Automotive Aftersales team across the UAE. In this role, you will be the key link between customers and the workshop, ensuring every customer receives professional, transparent and seamless service experience from vehicle reception through to final delivery.</p><p>You will be responsible for understanding customer requirements, preparing accurate job cards, providing cost estimates, coordinating repair progress with the workshop, obtaining approvals for additional work, communicating delays where required, and clearly explaining completed work and invoices to customers.</p><p>What you will do</p><ul><li><p>Welcome customers promptly and professionally, accurately capturing their service and repair requirements.</p></li><li><p>Prepare job cards, explain required work, provide cost estimates and confirm expected delivery timelines.</p></li><li><p>Coordinate closely with workshop teams to monitor repair progress and ensure vehicles are delivered on time.</p></li><li><p>Keep customers informed throughout the service journey, including progress updates, additional repair requirements, approvals and any delays.</p></li><li><p>Explain completed work, invoices and service recommendations clearly at the time of vehicle delivery.</p></li><li><p>Promote value-added services and support the achievement of individual service and revenue targets.</p></li><li><p>Handle customer concerns professionally and ensure timely resolution to maintain high customer satisfaction levels.</p></li><li><p>Ensure all service processes, documentation, billing and customer communication follow company standards and procedures.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Required skills to be successful</p><ul><li><p>Strong customer service, communication and interpersonal skills.</p></li><li><p>At least 3 to 5 years of overall automotive dealership experience, including at least 3 years in a Service Advisor or similar customer-facing aftersales role.</p></li><li><p>Ability to prepare accurate job cards, estimates and service documentation.</p></li><li><p>Strong coordination skills with the ability to work effectively with workshop, parts and service teams.</p></li></ul><p>About the team</p><p>You will be part of a collaborative Automotive Aftersales team, working closely with Service Managers, Assistant Service Managers, workshop technicians, parts teams and customer-facing colleagues. The team is focused on delivering a smooth service journey, achieving service revenue objectives and maintaining strong customer satisfaction scores across the UAE service network.</p><p>What equips you for the role</p><ul><li><p>Diploma or Bachelor’s degree in Automobile Engineering, Mechanical Engineering or a related field.</p></li><li><p>Strong understanding of automotive dealer or distributor business processes.</p></li><li><p>Customer-first mindset with the ability to build trust, explain technical details clearly and manage expectations effectively.</p></li><li><p>High level of integrity, responsibility, teamwork and cultural sensitivity.</p></li><li><p>Commitment to delivering high standards of customer satisfaction, service quality and operational follow-through.</p></li><li><p>Good problem-solving skills and the ability to manage customer concerns calmly and professionally.</p></li><li><p>Proficiency in MS Office; experience with ERP or Dealer Management Systems is an advantage.</p></li><li><p>Ability to manage multiple customer requests in a fast-paced service environment.</p></li><li><p>Commercial awareness with the ability to support service revenue and value-added service targets.</p></li></ul></li></ul><p></p></section>
<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>
<ul><li><p>Coordinate different NOC Entities to complete NOC documents, issues and its clearance.</p></li><li><p>Keep a record for each NOC and its progress.</p></li><li><p>Identify the Client requirements pertaining to NOC/ Interface and Prepare documents, and its resubmission as required.</p></li><li><p>Make mails / calls to third party agency coordinator to understand their actual requirements and response</p></li><li><p>Keeping NOC Register and its updating</p></li><li><p>Preparing NOC documents, drawings, calculation using project team and consultant as required.</p></li><li><p>Speaking skills in English & Arabic</p></li><li><p>Experience in uploading NOC portals of different entities.</p></li><li><p>Coordinating with other contractor for interface issues</p></li><li><p>Coordinating with Engineering team to update the changes in the engineering documents/ drawings</p></li><li><p>Arranging meeting with NOC team, third party entities, Clients etc.</p></li><li><p>Preparing agenda and minutes of all NOC and Interface meetings.</p></li><li><p>Basic knowledge about google earth, Arch GIS</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Minimum of 5-7 years of progressive experience in IT, with a significant focus on system integration and interface management.</p></li><li><p>Proven track record of successfully managing complex integration projects in large enterprises.</p></li><li><p>Hands-on experience with various integration technologies such as APIs, ESBs, ETL tools, and message queues.<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br><br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date: </strong>Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>
<p><h4>Job overview</h4>
<p>We are looking for a highly skilled and experienced professional to join our team as a senior cost engineer. This role is crucial for the successful delivery of our exciting large-scale mixed-use development project. The senior cost engineer will play a vital role in ensuring effective cost control, budget monitoring, and overall financial management of the project.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Cost control & budget monitoring:</strong> Oversee and manage the project's cost control processes, ensuring adherence to the approved budget.</li>
<li><strong>Forecasting & cost reporting:</strong> Prepare and submit regular cost reports, providing accurate forecasts and financial updates to the project team.</li>
<li><strong>Variation cost evaluation:</strong> Analyze and assess variation orders, ensuring they are within the project's financial scope and budget.</li>
<li><strong>Cash flow monitoring:</strong> Monitor and manage the project's cash flow, ensuring timely payments and financial stability.</li>
<li><strong>Commercial team coordination:</strong> Collaborate closely with the commercial team to align cost control strategies and ensure smooth project execution.</li>
<li><strong>Contracts team coordination:</strong> Work with the contracts team to review and negotiate contracts, ensuring cost-effective solutions.</li>
<li><strong>Planning team coordination:</strong> Collaborate with the planning team to integrate cost control measures into the project's overall planning and scheduling.</li>
<li><strong>Risk assessment:</strong> Identify and assess financial risks, developing mitigation strategies to minimize potential impacts on the project's budget.</li>
<li><strong>Value engineering:</strong> Implement value engineering techniques to optimize costs without compromising project quality or scope.</li>
</ul>
<h4>Qualifications and skills</h4>
<ul>
<li>Bachelor's degree in engineering or construction management is mandatory.</li>
<li>Specialization or extensive experience in cost control or quantity surveying is essential.</li>
<li>Strong hands-on experience in cost management can be considered in lieu of formal specialization.</li>
<li>PMP certification is an advantage but not mandatory.</li>
<li>Cost control or estimation courses are preferred, demonstrating a strong understanding of cost management principles.</li>
<li>Proficiency in Primavera P6 is highly desirable for effective project planning and control.</li>
<li>Experience in infrastructure projects, particularly in roads, utilities, networks, and earthworks, is highly preferred.</li>
<li>Familiarity with multi-package environments is a strong advantage, ensuring effective coordination and cost control across various project packages.</li>
<li>Excellent analytical and problem-solving skills are essential for evaluating complex cost data and making informed decisions.</li>
<li>Strong communication and interpersonal skills are required for effective collaboration with various project teams.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Find Your Shangri-La in Shangri-La</strong></span></p><br><br>
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<p><span>Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.</span></p><br><br>
<p><span><strong>Shangri-La Dubai</strong></span></p><br><br>
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<p><span><strong>About the Role</strong></span></p><br><br>
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<p><span>As a <strong>Guest Relations Executive – Outdoor Bar & Lounge</strong>, you will be the face of our guest experience, building meaningful connections and ensuring exceptional service throughout every visit. With a passion for hospitality and guest engagement, you will help create memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction.</span></p><br><br>
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<p><span><strong>Key Responsibilities</strong></span></p><br><br>
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<p><span>• Interact and engage with guests, delivering personalized service and maintaining high service standards.<br>• Welcome, greet, and ensure guests are attended to promptly and professionally throughout their experience.<br>• Handle guest feedback and complaints effectively, resolving concerns in a courteous and professional manner.<br>• Build strong guest relationships through suggestive selling and by creating memorable experiences.<br>• Present guest bills when required and maintain accurate guest profiles and preferences within the system.<br>• Work closely with the F&B team to ensure seamless operations and exceptional guest satisfaction.</span></p><br><br>
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<p><span><strong>About You</strong></span></p><br><br>
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<p><span>• Thorough knowledge of Food & Beverage service techniques and guest engagement practices.<br>• Ability to work effectively in an outdoor bar and lounge environment.<br>• Passionate about interacting with guests and delivering exceptional hospitality experiences.<br>• Fluent in English, with strong communication and interpersonal skills.<br>• Previous experience in a luxury restaurant or 5-star hotel environment is preferred.<br>• A proactive, self-motivated team player who enjoys challenges and thrives in a dynamic environment.</span></p><br><br>
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<p><span><strong><span>Why Join Us</span></strong></span></p><br><br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional</span></li>
<li><span>craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your</span></li>
<li><span>contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where</span></li>
<li><span>everyone can thrive.</span></li>
<li><span>We are an equal opportunity employer.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Find Your Shangri-La in Shangri-La</span></strong></span></p><br><br>
<p><span>Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.</span></p><br><br>
<p><span><strong>Shangri-La Dubai</strong></span></p><br><br>
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<br>
<p><span><strong><span>About the Role</span></strong></span></p><br><br>
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<p><span>As a <strong>Bartender - All Day Dining</strong>, you will support the daily operations of the bar and beverage service, ensuring exceptional quality in the preparation and presentation of beverages. With a passion for hospitality and guest engagement, you will help create memorable dining experiences while maintaining the highest standards of service, cleanliness, safety, and consistency.</span></p><br><br>
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<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
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<p><span>• Prepare and serve beverages in line with guest requirements and brand standards, ensuring quality and consistency.<br>• Maintain the cleanliness, stock levels, supplies, and equipment to support smooth daily operations.<br>• Deliver exceptional guest service by anticipating needs, responding promptly, and providing beverage recommendations.<br>• Ensure compliance with hygiene, safety, and beverage handling standards, including proper storage and inventory management.<br>• Work collaboratively with the team to create a welcoming atmosphere and achieve operational and guest satisfaction goals.</span></p><br><br>
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<p><span><strong><span>About You</span></strong></span></p><br><br>
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<p><span>• Minimum 1–2 years of bartending experience in a hotel, restaurant, or hospitality environment.<br>• Diploma in Hospitality Management or an equivalent qualification.<br>• Good knowledge of beverages, spirits, cocktails, wines.</span></p><br><br>
<p><span>• Outgoing, customer-focused, and passionate about delivering exceptional guest experiences.<br>• Strong English communication skills, a positive attitude, and the ability to thrive in a fast-paced, team-oriented environment.</span></p><br><br>
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<br>
<p><span><strong><span>Why Join Us</span></strong></span></p><br><br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
<li><span>We are an equal opportunity employer.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and results-driven <strong>Aftersales Manager – Commercial Vehicles & Buses</strong> to lead our Aftersales operations across Sharjah and the Northern Emirates. This role is pivotal in driving business growth, operational excellence, and delivering a best-in-class customer experience across service and spare parts operations.</p><p>You will take full ownership of the Aftersales ecosystem—spanning workshop performance, parts operations, customer satisfaction, and B2B growth—ensuring strong financial results and seamless service standards across multiple sites.</p><br><p><strong>What you will do</strong></p><ul><li><p>Develop and execute a comprehensive Aftersales strategy covering both Service and Spare Parts to deliver revenue and profitability targets</p></li><li><p>Lead multi-site workshop operations, ensuring high productivity, quality, and strict adherence to SOPs</p></li><li><p>Drive continuous improvement initiatives to enhance efficiency, throughput, and service quality</p></li><li><p>Oversee the complete spare parts value chain, ensuring optimal stock levels, high availability, and strong fill rates</p></li><li><p>Enhance customer experience through retention programs, digital tools, and effective complaint resolution</p></li><li><p>Monitor and drive key KPIs such as service revenue, labour productivity, customer satisfaction, and inventory health</p></li><li><p>Collaborate with OEMs and internal stakeholders to ensure governance on warranty, recalls, and technical standards</p></li><li><p>Build, lead, and develop high-performing Aftersales teams across service and parts functions</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong commercial acumen across both Service and Spare Parts operations</p></li><li><p>Deep understanding of commercial vehicles/buses Aftersales processes and systems</p></li><li><p>Proven ability to lead multi-site operations and deliver operational excellence</p></li><li><p>Excellent leadership, communication, and stakeholder management skills</p></li><li><p>Strong analytical mindset with the ability to track and improve KPIs</p></li><li><p>Proficiency in SAP/DMS, CRM systems, and digital Aftersales tools</p></li></ul><br><p><strong>About the team</strong></p><p>You will be part of the Commercial Vehicles division, working closely with Aftersales, Supply Chain, Planning, and OEM partners to drive business performance and customer satisfaction. The team is focused on delivering operational excellence, continuous improvement, and building a strong customer-centric culture across all service locations.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Bachelor’s degree in Mechanical/Automotive Engineering or Business (MBA is an advantage)</p></li><li><p>10–15 years of leadership experience in Aftersales within commercial vehicles or bus segments</p></li><li><p>Proven track record in managing both Service and Parts operations</p></li><li><p>Experience in leading large, diverse teams and driving performance culture</p></li><li><p>UAE driving license and willingness to travel across multiple locations in the UAE</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Do you see yourself as a Carpenter for Holiday Inn & Suites® Dubai Festival City? <br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.<br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br>The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.<br><strong>A little taste of your day-to-day:</strong></p><br><ul><li>Respond and attend to guest repair requests. Communicate with other colleagues to resolve maintenance issues. Perform preventive maintenance of Guestrooms and Public area. Perform all Masonry, carpentry finish skills and general building maintenance of door locks, floor covering, wall covering and complete thorough cleanup of the repair area.</li><li>Identify and inform to supervisor for repair and maintenance inventory. Communicate each day’s activities and problems that occur in the PPM rooms to the Supervisor and Assistant Manager using appropriate communication methods. </li><li>Display basic knowledge of painting & polishing or ability to acquire knowledge in the following categories: light bulb and A/C filter replacement. </li><li>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. </li><li>Ensure uniform and personal appearance is clean and professional, maintain confidentiality of property information, and protect company assets. </li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. </li><li>Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. </li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Minimum 1 to 3 years of experience with the similar position in a four-star Hotels or similar organization.</li><li>Interpersonal written and verbal communication skills.</li><li>Having trade license / HACCP training certificate / or any other technical certificate would be encouraged.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>