Financial Analyst Jobs in UAE

Job Description<br><br>Acting as Subject Matter Expert for Fixed Access and GPON Setup. Resolving the Network and Customer TTs for GOPN, P2P enterprise and Consumer setup. Knowledge of Huawei Nokia GPON Setup and CISCO Routing and MPLS Networks Handling and interacting with Customer Assurance teams for Enterprise and Fixed TTs. Handling issues for IIB layer for Nokia and CISCOTo perform optimization of traffic to have best customer experience. Capacity triggers and follow-up for capacity expansion for IIB layer Performing Customer TT analysis and handling. Handling troubleshooting for Fixed Access and IIB nodes/solutions in close coordination with other teams. Running daily/weekly health checks for the owned nodes/domains. Provide the needed-on time support and troubleshooting for all issues happens in Fixed Access and IIB domain. Do the needful escalation and involve vendors on time affecting manner in case of need and ensuring adequate follow up and problem resolution within contracted SLAs. Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring Handling daily Trouble Tickets as per du operation policies and scope of work. Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network. Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place. Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used. Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes and testing the redundancy. Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable. Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network. Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization Develop technical reports and documentation Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels. Support all efforts for releasing DR runbooks in order to allow for successful service restoration in case of crisis. Review, approve, prepare MOP and implement CRs for different du business need<br><br>Qualifications<br><br> Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering. Leadership and management certifications. <br><br>Experience<br><br> Minimum 8 years of experience in Telecom Domain. CCIE is preferred More than 5-7 years of experience in Routing and Switching. Experience relationship management inside and outside organization. Exposure to Virtualization and Related Operational Techniques <br><br>Skills<br><br> Should have experience on legacy platforms – N7K, N5K, 7600, 6500, 3750, 2960 routers and switches Should have knowledge on Juniper, Cisco, Huawei, Fortinet firewalls Knowledge of IIB and GPON technologies for Nokia, CISCO and Huawei CCNA is must and preferred in case of CCIE Experience in MPLS networks and handling corresponding Routers and Switches Knowledge of Routing protocols, BGP/OSPF/BFD and expert in related configurations Working level understanding of DNS and DHCP solutions Problem Solving and Decision Making Team Work and Cooperation Good communication skills Initiative and Commitment to Achieve Excellent understanding of security infrastructure components and building highly available computing environment Must have exceptional customer focus – internally and externally Able to handle multiple complex problems in a highly stressful environment <br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

Job Description<br><br>Acting as Subject Matter Expert for Fixed Access and GPON Setup. Resolving the Network and Customer TTs for GOPN, P2P enterprise and Consumer setup. Knowledge of Huawei Nokia GPON Setup and CISCO Routing and MPLS Networks Handling and interacting with Customer Assurance teams for Enterprise and Fixed TTs. Handling issues for IIB layer for Nokia and CISCOTo perform optimization of traffic to have best customer experience. Capacity triggers and follow-up for capacity expansion for IIB layer Performing Customer TT analysis and handling. Handling troubleshooting for Fixed Access and IIB nodes/solutions in close coordination with other teams. Running daily/weekly health checks for the owned nodes/domains. Provide the needed-on time support and troubleshooting for all issues happens in Fixed Access and IIB domain. Do the needful escalation and involve vendors on time affecting manner in case of need and ensuring adequate follow up and problem resolution within contracted SLAs. Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring Handling daily Trouble Tickets as per du operation policies and scope of work. Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network. Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place. Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used. Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes and testing the redundancy. Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable. Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network. Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization Develop technical reports and documentation Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels. Support all efforts for releasing DR runbooks in order to allow for successful service restoration in case of crisis. Review, approve, prepare MOP and implement CRs for different du business need<br><br>Qualifications<br><br> Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering. Leadership and management certifications. <br><br>Experience<br><br> Minimum 8 years of experience in Telecom Domain. CCIE is preferred More than 5-7 years of experience in Routing and Switching. Experience relationship management inside and outside organization. Exposure to Virtualization and Related Operational Techniques <br><br>Skills<br><br> Should have experience on legacy platforms – N7K, N5K, 7600, 6500, 3750, 2960 routers and switches Should have knowledge on Juniper, Cisco, Huawei, Fortinet firewalls Knowledge of IIB and GPON technologies for Nokia, CISCO and Huawei CCNA is must and preferred in case of CCIE Experience in MPLS networks and handling corresponding Routers and Switches Knowledge of Routing protocols, BGP/OSPF/BFD and expert in related configurations Working level understanding of DNS and DHCP solutions Problem Solving and Decision Making Team Work and Cooperation Good communication skills Initiative and Commitment to Achieve Excellent understanding of security infrastructure components and building highly available computing environment Must have exceptional customer focus – internally and externally Able to handle multiple complex problems in a highly stressful environment <br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, Strategic Planning is an essential part of our business and its success. We are a customer-focused organisation who is committed to developing comprehensive insights and recommendations to enhance our strategic operations. Our data-driven approach and dedication to quality drives our accomplishments and is demonstrated across our planning groups.</p><br><br><p>The role of the <strong>Market Research Analyst</strong> is to provide a full research service to the business by identifying, prioritising, designing and managing research projects by commissioning and supervising the fieldwork, conducting analysis and reporting the findings. In addition to that, the team partners with external data and insights technology providers to ensure a continuous pipeline of product and service ideas that will enhance customer experience. By having a full understanding of how the business operates, they will propose solutions and recommendations that the business can directly implement via presentations of qualitative/timely data to the Senior Management with regard to business opportunities and performance thus ensuring a high quality service to various departments within the Emirates Group. They will manage external suppliers to ensure the best deal and put quality control processes in place in order to ensure top quality services.</p><br><br><p>In this role, you will:</p><br><br><ul><li>Manage, prioritise, and implement tracking research programmes for the business units that you are responsible for and ensure that pressing research issues are investigated and analysed and that findings and proposed recommendations are presented to Senior Management for their immediate consideration and action. Manage the costs on each project to ensure they are within the annual budget. Monitor and check the distribution and scheduling of surveys to ensure that respondents are not targeted more than once in the same month.</li><li>Identify, prioritise, manage and develop ad hoc projects for allocated departments across the Emirates Group and provide effective and valuable feedback in a timely and accurate manner to the Senior Management with an aim of highlighting issues and proposing solutions. Fully explore the data to provide new insights by customer segment, to aid the business in providing more focused and targeted services to meet consumer needs. Ensure that third party suppliers deliver projects on time and in a cost-effective manner and develop existing contacts to establish new research projects.</li><li>Develop and maintain a comprehensive database of publicly available customer and competitor profile and feedback.</li><li>Liaise with external research partners to provide relevant data and competitor insights which will be utilised to enhance survey recommendations and summarise/distribute results to provide Senior Management with feedback that needs to be reviewed and implemented in a timely and accurate manner.</li><li>Manage external suppliers who will be used for running studies and surveys to ensure timely and accurate delivery of services.</li><li>Play an active role in the preparation of the annual budget and tracking expenditure on an on-going basis.</li><li>Liaise and co-ordinate with local educational institutions to bring together part-time manpower and train them in conducting face-to-face interviews and delegate administration tasks (i.e., packing, sorting, data capture etc.) and be responsible for the supervision of these part-time staff.</li><li>The job holder along with Senior Manager Market Research, will develop and maintain Research links with established airline bodies aircraft manufacturers, airlines to ensure maximum benefit in furthering our corporate research capabilities. Represent the Group in activities within the research and travel industries (Market Research Society, ESOMAR, IATA) to ensure we remain at the forefront of developments in these fields. Liaise with external research consultants and gain information in order to keep abreast with new research techniques and software applications that will benefit the Emirates Group.</li></ul>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li>Degree in a business discipline or a post graduate degree in a similar field would be preferable.</li><li>5 years’ experience in market research out of which 3 years in a supervisory position, managing client departments and suppliers, preferably with an airline or travel related industry.</li></ul><p>Knowledge/skills:</p><br><br><ul><li><p>Quantitative and qualitative Market Research techniques, good knowledge of MS packages such as MS Excel, MS Power BI and an understanding of statistical software such as Statistical Product and Service Solutions (SPSS).</p><br><br></li><li><p>Practical AI skills are essential for producing comparative insight reports and scanning specified sources and consolidating into an internal weekly industry update email. Should have knowledge and interest in human behaviour.</p><br><br></li><li><p>The jobholder must possess strong communication skills: the ability to prepare written reports and present findings and recommendations to senior management. Proven ability to work independently and within a team. Should also possess good negotiating abilities to deal with external suppliers.</p><br><br></li></ul><p><span>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The Analyst – CRES Operations supports the delivery of workplace and property operations by ensuring effective execution of planned activities on the ground. The role focuses on performance monitoring, stakeholder coordination, and operational tracking, providing visibility on service delivery and helping bridge the gap between management expectations and execution.</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Support execution of CRES operational plans through structured tracking and reporting&nbsp;</span><br><span>• &nbsp; &nbsp;Contribute insights on operational performance to inform decision-making&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure alignment between on-ground delivery and management priorities</span><br><strong><span>Business</span></strong><br><span>• &nbsp; &nbsp;Support day-to-day CRES operations across facilities, vendors, and stakeholders&nbsp;</span><br><span>• &nbsp; &nbsp;Provide structured updates on performance and service delivery&nbsp;</span><br><span>• &nbsp; &nbsp;Assist in ensuring workplace environments meet expected standards (safety, quality, efficiency)</span><br><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Monitor operational performance and identify service gaps&nbsp;</span><br><span>• &nbsp; &nbsp;Track actions, follow-ups, and closure of key activities&nbsp;</span><br><span>• &nbsp; &nbsp;Maintain reporting discipline and data accuracy&nbsp;</span><br><span>• &nbsp; &nbsp;Engage with teams to understand workflows and improve coordination</span><br><strong><span>People &amp; Talent</span></strong><br><span>• &nbsp; &nbsp;Demonstrate strong willingness to learn and develop within the role&nbsp;</span><br><span>• &nbsp; &nbsp;Take ownership of assigned tasks and deliverables&nbsp;</span><br><span>• &nbsp; &nbsp;Apply feedback to continuously improve performance</span><br><strong><span>Risk Management</span></strong><br><span>• &nbsp; &nbsp;Support adherence to operational standards, including Health &amp; Safety requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Escalate issues or risks observed during monitoring activities&nbsp;</span><br><span>• &nbsp; &nbsp;Assist in maintaining a controlled and compliant operating environment</span></p><br><br> <br><p><strong><span>Governance</span></strong><br><span>• &nbsp; &nbsp;Support governance through structured reporting and documentation&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure consistency in tracking and follow-up of actions&nbsp;</span><br><span>• &nbsp; &nbsp;Contribute to transparency in service delivery performance</span><br><strong><span>Regulatory &amp; Business Conduct</span></strong><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><strong><span>Key stakeholders</span></strong><br><span>• &nbsp; &nbsp;External service providers (FM, security, maintenance vendors)&nbsp;</span><br><span>• &nbsp; &nbsp;Internal business units and office users&nbsp;</span><br><span>• &nbsp; &nbsp;CRES management and project teams</span><br><strong><span>Other Responsibilities</span></strong><br><span>• &nbsp; &nbsp;Embed Here for good and Group’s brand and values in CRES [UAE]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;&nbsp;</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Operational performance monitoring</span><br><span>• &nbsp; &nbsp;Stakeholder coordination</span><br><span>• &nbsp; &nbsp;Reporting and tracking</span><br><span>• &nbsp; &nbsp;Understanding of facilities operations</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Bachelor’s degree (preferred) in Real Estate, Facilities Management, Business, or related discipline</span><br><span>• &nbsp; &nbsp;Basic understanding of facilities/property operations is advantageous</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><br><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><br><br><p><b>Team/Role Overview</b></p><br><br><br><p><span>The Consumer Business AML KYC Operations Senior Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><br><br><p><b>What you’ll do</b></p><br><br><ul><li><p>Review and approve client profile reviews completed by Makers, ensuring all customer information, supporting documentation, and KYC records comply with applicable local regulations, Citi policies, and KYC standards before case closure.</p><br><br></li><li><p>Perform quality oversight of transaction monitoring activities, review MIS outputs for accuracy and completeness, and contribute to quality governance discussions to drive consistent application of standards.</p><br><br></li><li><p>Validate and challenge the implementation of technology enhancements, policy updates, and regulatory changes by reviewing gap analyses, impact assessments, and stakeholder communications to ensure effective execution.</p><br><br></li><li><p>Review and provide oversight on process automation initiatives and the implementation of new or revised policies, procedures, and controls, ensuring adherence to governance requirements and operational readiness.</p><br><br></li><li><p>Conduct independent post-execution quality reviews, data profiling assessments, remediation validations, and control effectiveness reviews to identify risks, ensure compliance, and drive sustainable corrective actions.</p><br><br></li><li><p>Review capacity planning metrics, time-and-motion study outputs, and resource utilization analyses to ensure appropriate workload management and operational efficiency.</p><br><br></li><li><p>Review and approve procedural documentation and updates, ensuring alignment with current regulatory requirements, Citi policies, and operational best practices.</p><br><br></li><li><p>Validate and approve daily operational MIS and monthly management reports, ensuring accuracy, completeness, data integrity, and timely delivery to stakeholders.</p><br><br></li><li><p>Identify quality, control, and process gaps through ongoing reviews and provide recommendations to enhance productivity, strengthen controls, and improve operational effectiveness.</p><br><br></li><li><p>Act as a Subject Matter Expert (SME) and provide guidance, coaching, and constructive feedback to Makers and stakeholders on KYC requirements, quality expectations, and regulatory obligations.</p><br><br></li><li><p>Ensure adherence to Citi's risk and control framework by appropriately escalating issues, validating corrective actions, maintaining strong compliance standards, and promoting accountability across the team.</p><br><br></li><li><p>Exercise independent judgment when reviewing complex cases, ensuring risks are appropriately assessed, documented, and escalated in accordance with Citi policies and regulatory requirements.</p><br><br></li></ul><br><p><b>What we’ll need from you</b>&nbsp;</p><br><br><br><p>Role Qualifications:</p><br><br><ul><li><p>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</p><br><br></li><li><p>Ability to support and obtain buy-in from others and lead by example of high performance.</p><br><br></li><li><p>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</p><br><br></li><li><p>Excellent time management skills</p><br><br></li><li><p>Strong analytical and problem-solving skills.</p><br><br></li><li><p>Basic project participation experience</p><br><br></li></ul><br><p><span>Knowledge/Experience:</span></p><br><br><ul><li><p>Experience<span>with&nbsp;contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</p><br><br></li><li><p>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</p><br><br></li><li><p>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</p><br><br></li><li><p>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</p><br><br></li><li><p>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</p><br><br></li></ul><p>Skills:</p><br><br><ul><li><p>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</p><br><br></li><li><p>Excellent communication and presentation skills</p><br><br></li><li><p>Strong multitasking skills and attention to detail.</p><br><br></li></ul><br><p>Education:</p><br><br><ul><li><p>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</p><br><br></li></ul><br><p><b>What we can offer you</b></p><br><br><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><br><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><br><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b>&nbsp;</p><br><br><br><p>#LI-NS10</p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems.<br> Based in the UAE, we partner with organizations across diverse sectors—with a deep-rooted expertise in Financial Services and Banking—to bridge the gap between complex data and actionable business strategy.<br> At DeepLight, we don't believe in "off-the-shelf" fixes.<br> We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure.<br> From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.<br> The Treasury Project Manager position plans, governs, and executes technology and data transformation projects within corporate treasury and banking environments.<br> Positioned at the intersection of treasury operations, data architecture, and enterprise software delivery, this role drives multi-stream delivery workflows—including core treasury management system (TMS) implementations, liquidity platform upgrades, regulatory reporting data pipelines, and historical treasury data migrations.<br> The role functions through two primary operational lenses: Treasury Transformation Focus: Governing full-lifecycle system upgrades, platform consolidations, and operational change across treasury, cash management, liquidity, and trading applications.<br> Data &amp; Migration Focus: Governing enterprise data architecture alignment, ETL/ELT pipeline deployment, schema mapping, and data migration execution across treasury data lakes and legacy core systems.<br> Regardless of focus stream, the position serves as the central operational bridge between business treasury stakeholders, quantitative analysts, data engineering squads, and enterprise IT leads, ensuring that system integrations and data migrations are executed with zero data loss, operational continuity, and strict regulatory alignment.<br> Responsibilities1.<br> Project Planning, Governance &amp; Delivery Lifecycle Oversight: Construct and maintain multi-tier project plans, work breakdown structures, scope baselines, and execution roadmaps across Agile, Waterfall, or hybrid delivery frameworks.<br> Scope &amp; Financial Governance: Monitor, control, and report on project scope, financial baselines, resource utilization, and change request procedures to prevent scope creep and budget variances.<br> Governance Reporting: Produce executive status reporting, performance metrics, and audit-ready project documentation aligned with institutional governance standards.<br> 2. Treasury Data Migration &amp; Integration Management Data Migration Execution: Direct the end-to-end data migration lifecycle for treasury platforms—encompassing historical trade, cash flow, position, and market data extraction, cleansing, transformation, schema mapping, and cutover reconciliation.<br> Parallel-Run &amp; Reconciliation Frameworks: Establish dual-run procedures, automated reconciliation scripts, and contingency fallback pathways to verify zero information loss and service continuity during cutovers.<br> Target System Integration: Oversee technical integration touchpoints between enterprise Treasury Management Systems (e.<br>g., FIS Quantum, Murex, Calypso, Kyriba), core banking ledgers, market data feeds (Bloomberg/Refinitiv), and downstream analytics platforms.<br> 3. Risk, Regulatory &amp; Domain Control Banking RAID Management: Maintain continuous risk management procedures to identify, document, and neutralize banking-specific Risks, Assumptions, Issues, and Dependencies (RAID)—including valuation anomalies, data integrity gaps, and reconciliation failures.<br> Regulatory Compliance Frameworks: Ensure project architecture, security protocols, and data workflows conform to international and local financial mandates (e.<br>g., Basel III/IV, IFRS 9, ALM, IBOR transition, and Central Bank data sovereignty laws).<br> Data Lineage &amp; Audit Readiness: Enforce end-to-end data lineage tracking and audit logging across active and historical treasury datasets to satisfy compliance and internal audit reviews.<br> 4. Stakeholder Orchestration &amp; Vendor Oversight Cross-Functional Alignment: Facilitate structural communication and decision-making across Executive Sponsors, Treasury Business Leads, IT Architects, Risk Officers, and Engineering Squads.<br> Third-Party Vendor Management: Manage technical delivery deliverables, contract milestones, and service level agreements (SLAs) for external treasury software vendors and integration partners.<br> As an AI consultancy, our greatest asset is the expertise of our people.<br> While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.<br> We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.<br> You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.<br> The benefits you'll enjoy as part of this role include: Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation.<br> The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br> At DeepLight AI, we recognise that diversity drives innovation.<br> We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br> Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br> If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know.<br> This information will be kept strictly confidential and will not impact hiring decisions.<br> We need you to have: A solid functional understanding of core treasury operations, including cash management, liquidity planning, asset-liability management (ALM), FX risk, or trade processing workflows.<br> Practical capability to govern complex data migration strategies, schema mapping, historical data cleansing, dual-run testing, and cutover reconciliation.<br> The ability to evaluate data architectures, relational/SQL structures, integration patterns (APIs, ETL/ELT pipelines), and system interface specifications.<br> A demonstrated ability to manage, control, and baseline project scope, financial budgets, resource allocations, and change requests in high-stakes banking environments.<br> Working knowledge of banking compliance standards, data privacy mandates (PII), and regulatory reporting requirements applicable to treasury operations.<br> Operational mastery of software development life cycle (SDLC) models and project governance frameworks (PMP, PRINCE2, Agile/Scrum) Significant experience working within financial services, corporate banking, or capital markets environments on central IT, data, or treasury transformation projects.<br> Proven history governing large-scale system implementations, platform consolidations, or enterprise data migration programs.<br> Hold a Bachelor’s degree in Computer Science, Information Systems, Finance, Quantitative Economics, or a related discipline (or equivalent practical experience).<br> It would also be beneficial if you have: Professional experience operating within a consultancy or professional services capacity, managing client-facing delivery and cross-functional project teams.<br> A formal certification in recognised project management methodologies (PMP, PRINCE2, PMI-ACP, or CSM).<br></span> </div>

About The Role<br><br>This is a senior leadership role for someone who sets the standard for how research is designed, how clients are advised, and how the next generation of researchers is developed. You'll own the most complex, highest-value client relationships in the region, leading on methodology and commercials from first enquiry through to delivery, and acting as the go-to specialist your clients and colleagues come to when the answer isn't obvious.<br><br>We're looking for a Research Director who leads by example: someone who can rationalise decisions with the bigger picture in mind, hold a room of senior stakeholders, and build a solutions-focused culture around them. You'll be accountable not only for your own work but for the quality, development, and engagement of the team delivering alongside you — and genuinely curious about how AI and automation can make that team smarter, not just faster.<br><br>Key Responsibilities<br><br>Client Leadership & Account Growth<br><br>Own the region's most complex, high-value client relationships — acting as their main point of contact and trusted adviser, so that You Gov becomes their default, repeat choice. Seek out cross-sell and upsell opportunities as part of a wider client strategy, introducing clients to the full You Gov suite (Data Services, Data Products, Sport, Custom) and advising honestly on when each is and isn't the right fit. Demonstrate Brand Index and Profiles to clients and translate research insight into commercial growth in partnership with Account Management. Lead on client enquiries, tenders and RFIs for complex projects — owning methodology, costs, and the commercial conversation end-to-end. Consult with clients on complex, sensitive, or contentious topics, and guide junior colleagues on the most appropriate methodology. Manage client expectations proactively and identify and implement long-term solutions to conflict internally (across departments, including CENX teams) and externally (clients and vendors).<br><br>Research Design, Methodology & Quality<br><br>Design questionnaires for clients of any complexity, including bespoke solutions to unique scenarios; brief and delegate first drafts to junior colleagues, and give and receive constructive feedback openly. Coordinate and guide projects of any complexity, leading on both the research and commercial front, and breaking work down so simpler tasks develop the wider team. Script surveys on CI/G4 during periods of capacity — including drawing on Scripting support where required — and delegate to junior colleagues for skills development. Apply and communicate the principles of sample design, weighting, and significance testing with confidence, coaching colleagues through both basic and advanced statistical analysis. Ensure the team continually raises the bar on quality control for questionnaires and reports, sharing best practice and suggesting improvements. Bring an excellent understanding of ops functions to bear, supporting colleagues and driving process changes where efficiency gains are identified. Keep research knowledge current as methodologies and technology evolve, and confidently guide colleagues on online research terminology and use cases.<br><br>Commercial Leadership & New Business<br><br>Write proposals from scratch for clients regardless of complexity, answer tenders and RFIs, review and guide junior colleagues' proposals, and act as sign-off for large-scale proposals. Act as the specialist and go-to person for specific sectors or subject areas, bringing depth of industry knowledge to pitches and delivery. Lead on pricing and methodology for new business enquiries, balancing client need, deliverability, and commercial return.<br><br>Storytelling & Client Presentations<br><br>Lead client presentations and meetings independently, adapting the story for the audience in the room — from analysts to C-suite. Interpret insight and provide clear recommendations that address the client's underlying business need, not just the brief as written. Use Crunch confidently — including analysis and dashboards — to walk clients through results, and articulate its capabilities across different use cases. Coach junior colleagues on presentation and client-handling skills, giving them visible roles in client-facing work wherever possible.<br><br>AI-Enabled Ways of Working<br><br>Actively look for ways AI and automation can improve research design, data processing, analysis, and reporting — from scripting checks to first-pass dashboard build. Champion new tools and techniques across the team's workflow, setting the example rather than waiting to be told, and stay current on AI developments relevant to market research. Use AI thoughtfully and responsibly, always sense-checking outputs and applying professional judgement before anything reaches a client.<br><br>Team Leadership & People Development<br><br>Manage individual and team workloads flexibly so that all work is picked up and efficiently distributed day to day, including client and new business enquiries. Mentor junior colleagues on research, technical, commercial, people, and HR matters, with regular catch-ups with direct reports to keep development on track — and the confidence to handle difficult conversations. Lead the recruitment process and attend second-stage interviews across roles to assess candidate quality and team fit. Lead on team and company initiatives — acting as a specialist or champion and delegating to build engagement and motivation across teams and departments. Uphold and enforce the company's and The Research Society's professional and ethical standards in all interactions, leading a solutions-focused culture. Contribute to an environment of openness to continuous learning and feedback, proactively sharing learning and leading training for junior colleagues.<br><br>Qualifications<br><br>What We're Looking For<br><br>Minimum 10-12 years' quantitative market research experience, including substantial client leadership and line management of research teams. A track record of owning and growing high-value accounts and winning repeat business — you think commercially by instinct. Proven ability to lead multiple complex projects and project teams simultaneously, to deadline and to budget. Excellent attention to detail, with the judgement to rationalise decisions in light of their impact on the client, the business, and senior stakeholders. Authoritative presenter and communicator, able to adapt style across audiences and situations, from working teams to C-suite. Excellent understanding of questionnaire design, sample design, weighting, and significance testing, with the ability to coach others. Confident scripting experience (CI/G4 or equivalent) and a sound working knowledge of ops functions. Genuine curiosity about AI tools and how they improve research and reporting workflows, with the credibility to champion them across a team. Confident across Microsoft Office 365 and its Google equivalents, plus data visualisation tools; Crunch experience strongly preferred. Fluency in English required and Arabic preferred Familiarity with regional (MENA) cultural nuances and a client-first mindset.<br><br>Preferred Skills<br><br>Advanced statistical analysis capability beyond standard significance testing and weighting. Recognised sector or subject-matter specialism that clients seek out by name. Experience owning proposal sign-off and pricing for large-scale or tendered work. Experience using AI or automation tools in a research or analytics context (data processing, dashboard build, first-draft reporting). Experience leading recruitment and building teams, not just managing them.<br><br>What Good Looks Like At This Level<br><br>At Research Director level, we expect someone who:<br><br>Leads by example on professionalism, ethics, and communication with all high-level internal and external stakeholders. Takes accountability for projects and project teams at scale, including for the actions of more junior colleagues. Owns client enquiries end-to-end — methodology, costing, and proposal writing from scratch — including complex, sensitive, or contentious projects. Is the recognised specialist or go-to person for particular sectors, subjects, or methodologies. Signs off large-scale proposals and reviews others' work with a consistent quality bar. Builds relationships strong enough that You Gov becomes the client's default choice, and actively cross-sells across the You Gov suite. Identifies and drives process improvements rather than waiting for them to be flagged. Mentors and develops the team deliberately — regular catch-ups, honest feedback, and difficult conversations handled well. Leads recruitment and resolves conflict with long-term solutions, internally and externally. <br><br>Why Join Us?<br><br>You'll work with a fast-paced, innovative team that genuinely embraces new ways of working — including AI — to deliver sharper insight, faster. As Research Director you'll shape how research is delivered across the region: owning the client relationships that matter most, setting the technical and commercial standard, and building the team that carries it forward.<br><br>Why join You Gov?<br><br>Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.<br><br>Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.<br><br>Life at You Gov<br><br>We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.<br><br>We strive to provide You Govers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.<br><br>Equal Opportunity Employer<br><br>As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.<br><br>Data Privacy<br><br>To find out how we collect and use your personal data when you apply for a role at You Gov, please read our privacy notice at https://jobs.yougov.com/privacy

We're Hiring: Agriculture Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing productive, sustainable, and commercially viable agricultural operations through effective farm management, resource optimization, technology, environmental stewardship, and operational excellence. Our teams collaborate across Agriculture, Agronomy, Operations, Supply Chain, Procurement, Engineering, Finance, Quality, Sustainability, and Commercial functions to improve agricultural productivity and long-term business performance. The Role We are seeking an experienced Agriculture Manager to lead agricultural operations, crop production, farm planning, resource management, workforce coordination, quality control, sustainability, and operational improvement. The ideal candidate will combine strong agricultural knowledge with practical management, financial awareness, data-driven decision-making, and the ability to manage complex farming activities efficiently and sustainably. Key Responsibilities Develop and implement agricultural strategies aligned with production, quality, sustainability, and commercial objectives. Manage day-to-day agricultural and farm operations across assigned sites and production areas. Develop seasonal production plans, crop calendars, planting schedules, harvesting plans, and operational targets. Select appropriate crops, varieties, cultivation methods, and production techniques based on environmental and market conditions. Coordinate land preparation, planting, irrigation, fertilization, crop protection, harvesting, and post-harvest activities. Monitor crop health, growth, yield potential, and production performance. Develop and implement integrated crop-management programs. Coordinate soil testing, nutrient management, irrigation planning, and crop monitoring. Optimize water, fertilizer, energy, land, equipment, and labor utilization. Establish irrigation strategies based on crop requirements, environmental conditions, and resource availability. Monitor water consumption and identify opportunities to improve irrigation efficiency. Manage fertilizer and soil amendment programs to maintain productivity and soil health. Establish appropriate pest, disease, weed, and crop-protection management practices. Monitor agricultural risks and implement preventive and corrective measures. Coordinate crop scouting, field inspections, sampling, and agricultural assessments. Work with agronomists, agricultural specialists, consultants, laboratories, and technical suppliers. Evaluate new agricultural technologies, equipment, cultivation methods, and production systems. Support precision agriculture, remote monitoring, sensors, automation, data analytics, and other digital farming solutions. Develop agricultural performance dashboards and monitor operational data. Analyze yield, productivity, resource consumption, crop losses, and production costs. Identify opportunities to increase yields while maintaining product quality and sustainable resource use. Manage agricultural budgets, operating costs, inputs, labor, equipment, and production resources. Monitor expenditure against approved agricultural budgets and investigate significant variances. Manage procurement requirements for seeds, fertilizers, pesticides, irrigation materials, equipment, tools, and other agricultural inputs. Evaluate suppliers based on quality, cost, reliability, technical support, and delivery performance. Maintain appropriate inventories of agricultural materials and critical production inputs. Plan workforce requirements and coordinate seasonal labor deployment. Recruit, train, supervise, and develop agricultural employees and field teams. Establish clear performance standards for farm workers, supervisors, and technical personnel. Ensure employees and contractors follow agricultural safety procedures and operational requirements. Coordinate agricultural equipment, machinery, vehicles, and maintenance activities. Ensure machinery is properly maintained, safely operated, and available when required. Coordinate harvesting activities to achieve required timing, volume, quality, and handling standards. Establish post-harvest handling procedures to minimize losses and preserve product quality. Work with Quality and Supply Chain teams to meet customer specifications and delivery requirements. Maintain accurate agricultural records covering production, inputs, yields, labor, irrigation, crop health, and costs. Ensure compliance with applicable agricultural, environmental, food-safety, labor, and regulatory requirements. Implement sustainable farming practices that protect soil, water, biodiversity, and surrounding ecosystems. Develop initiatives for water conservation, soil improvement, waste reduction, and responsible input use. Monitor environmental conditions and assess their impact on agricultural productivity. Develop contingency plans for drought, extreme weather, pest outbreaks, disease, equipment failures, and supply disruptions. Investigate production losses, crop failures, quality issues, and operational incidents. Conduct root-cause analysis and implement corrective and preventive actions. Benchmark agricultural performance against industry standards and comparable operations. Identify opportunities for process improvement, mechanization, automation, and operational efficiency. Support agricultural research, field trials, variety evaluations, and technology demonstrations. Present production performance, risks, budgets, forecasts, and improvement plans to senior management. Build strong relationships with agricultural partners, suppliers, customers, government authorities, and industry stakeholders. Promote a culture of productivity, safety, sustainability, accountability, and continuous improvement. Key Performance Indicators Crop yield Production volume Yield per hectare Crop quality Harvest performance Crop loss rate Water-use efficiency Fertilizer-use efficiency Pest and disease incidence Production cost per unit Labor productivity Equipment utilization Input cost performance Agricultural budget adherence Harvest schedule adherence Post-harvest loss rate Product rejection rate Resource utilization Soil health performance Sustainability performance Safety incident frequency Employee productivity Supplier performance Inventory accuracy Production forecast accuracy Continuous-improvement results Ideal Candidate The successful candidate should have strong experience in agriculture, farm management, agronomy, crop production, horticulture, agricultural operations, or related areas, preferably within commercial or large-scale agricultural environments. The candidate should demonstrate:Strong knowledge of agricultural production and farm-management practices. Experience managing crop production, field operations, irrigation, fertilization, and crop protection. Strong understanding of agronomy, soil management, plant health, and agricultural resource planning. Experience managing agricultural teams, seasonal labor, contractors, and technical specialists. Strong knowledge of agricultural equipment, machinery, irrigation systems, and production technologies. Experience managing agricultural budgets, operating costs, and production resources. Strong analytical and data-driven decision-making capabilities. Experience using agricultural monitoring systems, farm-management software, or precision-agriculture technologies. Strong understanding of sustainable agriculture and responsible resource management. Experience managing agricultural suppliers and input procurement. Strong problem-solving and operational-planning capabilities. Excellent leadership, communication, and stakeholder-management skills. Ability to work effectively in challenging environmental and operational conditions. Strong understanding of agricultural safety and regulatory requirements. Excellent organizational and time-management skills. Ability to manage multiple production priorities and seasonal deadlines. Strong written and verbal English communication skills; additional languages are advantageous. A degree in Agriculture, Agronomy, Horticulture, Agricultural Engineering, Plant Science, or a related discipline is advantageous.

<strong>Building the Future of Open Finance<br><br></strong>Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.<br><br>Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.<br><br><strong>The team<br><br></strong>Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.<br><br>We’re building the next stage of Kraken Consumer growth. Paid has to find new places to win: the regional channels people actually use, the messages that make them care, and the journeys that turn a click into a valuable customer. We’re doing it across every EU country and expansion markets in LATAM and APAC, with payback as the guardrail.<br><br>This is a builder job. You’ll launch dozens of channel tests each month, make fast calls on what’s working, and take the winners from first test to serious scale. Expect most ads to miss—possibly 80–90%. The edge is choosing the right channels and campaign types to test, learning from each one, and scaling the few that work. You’ll own those channels alongside our other performance marketing managers.<br><br><strong>The opportunity<br><br></strong><ul><li>Prioritize the next channels and campaigns to test. Size the upside by market, find the regional platforms and media partners people actually use, then place the biggest bets where customer fit and payback potential are strongest</li><li>Get tests live with the right team around you. Work shoulder to shoulder with creative strategists, the creative team, and MarTech on the message, format, landing page, tracking, and campaign setup. Own partner conversations, budgets, QA, and the first performance read</li><li>Make each market feel local. Learn the audience, language, media habits, and rules in each country. Build for that market, then carry what works to the next one</li><li>Call the result honestly. Look beyond platform ROAS to funded customers, cohort quality, CAC, incrementality, and payback. Change or stop weak tests quickly; give strong ones room to grow</li><li>Own the winners. When a test clicks, build it into a real channel: develop new creative and campaign types with Creative, strengthen measurement with MarTech, and grow spend as customer value and payback hold</li><li>Collaborate with paid team members to be best in class growth scale and efficiency. Share tests and learnings openly, help other channel owners, and find ways to make a win in one market work elsewhere</li><li>Follow the customer past the click. Work with Creative, Product, Data, and MarTech to fix tracking and improve landing pages, signup, funding, and first use<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>You’ve built a paid channel from zero and made it meaningful. You can tell us what you set up, what failed, and the call that changed the result</li><li>You can run dozens of tests a month without turning them into a blur. You know which channels and campaigns matter most and give each test a hypothesis, budget, measurement plan, and next decision</li><li>You know how to find local growth opportunities across countries. You don’t assume that the playbook from one market will work in another</li><li>You’re at home in CAC, attribution, incrementality, cohort quality, LTV, and payback. You can work through messy data with an analyst and still make a clear call</li><li>You know how paid campaigns actually work on web and app: audiences, creative, conversion tracking, optimization, and the path to a funded customer</li><li>You know how to turn a promising channel strategy into campaigns with creative strategists, the creative team, and MarTech. You get into the message, format, landing page, and tracking when that’s where the problem is</li><li>You’re competitive about outcomes and generous with teammates. You challenge ideas, change your mind when the evidence changes, and share what you learn<br><br></li></ul><strong>Nice to haves<br><br></strong><ul><li>Crypto experience is a plus. We care more about strong judgment, hands-on craft, and proof you can find and scale profitable growth<br><br></li></ul><em>Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.<br><br></em><em>Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.<br><br></em><em>We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.<br><br></em><strong>Our commitment<br><br></strong>Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.<br><br>We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.<br><br>As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.<br><br><strong>Stay connected<br><br></strong>Follow us on Twitter<br><br>Learn on the Kraken Blog<br><br>Connect on LinkedIn<br><br>Candidate Privacy Notice<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Some careers shine brighter than others.</p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p><br>Credit &amp; Capital Management Services (CCMS) under CIB are in the process of implementing a new, modern, and consistent E2E operating model. &nbsp;A key component of this operating model is the introduction of a first line credit management office, the Business Credit Office (BCO). The BCO function will complete tasks currently owned by multiple actors in the management of the first line credit risk responsibilities including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with WCMR and clients acting as a single handoff from a RM to the BCO for all Credit &amp; Lending (C&amp;L) tasks, creating a single control point. The function will be client facing and customer service orientated.</p><br><br><br><p><br>We are currently seeking an ambitious UAE National to join the team as an Analyst who will provide credit advisory and support services to BCO Managers and Relationship Managers (RMs) / Coverage. The role holder is responsible for co-ordinating and completing credit applications or renewals as well as managing risk escalation. In discharging their duties, the role holder must implement a common, reliable, and predictable underwriting and lending process, that protects the business from exposure, whilst responding to clients borrowing needs. &nbsp;The role holder will report to the BCO Manager and will work closely with the Coverage and Transaction Support teams to ensure seamless customer experience and consistency of service for all customers.</p><br><br><br><p>In this role, the key responsibilities will include:</p><br><br><br><p>• &nbsp; &nbsp;Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs<br>• &nbsp; &nbsp;Support the end-to-end Credit &amp; Lending servicing journey, ensuring a seamless and efficient process for both customers and internal stakeholders<br>• &nbsp; &nbsp;Assist the Relationship Manager with credit analysis and the timely submission of credit proposals for facilities for both existing and prospective clients • &nbsp; &nbsp;Liaise with relevant teams for the preparation of facility letter and any other internal security documents. &nbsp;Ensure completeness of security documentation prepared by external legal counsel. &nbsp;<br>• &nbsp; &nbsp;Proactively manage the credit quality of the supported portfolio by i) conducting periodic credit reviews; &nbsp; &nbsp; ii) tracking and reporting of compliance with covenants and conditions of approval; and iii) promptly &nbsp;escalating deviations to the Risk team for resolution.&nbsp;<br>• &nbsp; &nbsp;Actively participate in training sessions to continue to develop credit skills, product knowledge, industry knowledge and client management skills.&nbsp;<br>• &nbsp; &nbsp;Ensure the consistent application of HSBC policies and adherence to regulatory, financial, and legal standards to minimise business and reputational risks&nbsp;<br>• &nbsp; &nbsp;Support the BCO Manager and Team Lead on ad-hoc requirements and other strategic initiatives to streamline and simplify end-to end credit &amp; lending process<br>• &nbsp; &nbsp;Participate in deal discussions and meetings with clients as required<br>• &nbsp; &nbsp;Protect the Bank by acting as First Line of Defence and adhering to all controls<br>• &nbsp; &nbsp;Maintain HSBC internal control standards, including timely implementation of internal and external audit recommendations, along with addressing any issues raised by external regulators.</p><br><br><br><p><br>To be successful in the role, you should meet the following requirements:</p><br><br><br><p>• &nbsp; &nbsp;Experience gained at a boutique advisory or big four institution is highly preferred<br>• &nbsp; &nbsp;Bachelor’s degree in business, Finance or a related field is desirable<br>• &nbsp; &nbsp;Analytical with a keen eye for details &nbsp;• &nbsp; &nbsp;Comprehensive understanding of risk management and proven experience in ensuring compliance (self and others) with organisational and regulatory requirements&nbsp;<br>• &nbsp; &nbsp;Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders&nbsp;<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).”</p><br><br><p><br>You’ll achieve more at HSBC.<br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br><p>Management of Risk&nbsp;</p><br><br><p><br>The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation, and promote an environment that supports diversity and reflects the HSBC brand.<br>The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. &nbsp; Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Position<br><br>Do you wish to join the House of Dreams?<br><br>In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.<br><br>You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.<br><br>This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us<br><br>Create Passionately<br><br>Craft together with joy<br><br>Excel for ultimate luxury<br><br>Lead with audacity<br><br>Cultivate Triumphant inclusivity<br><br>Commit and act to re-enchant the world.<br><br>Design your dreams with Dior.<br><br>As a Digital Learning Trainee, you will assist in managing digital learning tools and materials for the MEIA region. This role provides hands-on exposure to e-learning development, training coordination, digital learning systems, and administrative processes in a luxury beauty environment.<br><br>You will work closely with the Regional Digital Learning Manager to support day-to-day operations of the learning platform, while gaining valuable insight into digital training strategies and retail education practices within the luxury beauty industry<br><br>Job responsibilities<br><br>Support in Training Material Coordination – 25%Assist in uploading and organizing training materials (PDFs, visuals, videos) onto the e-learning platform Help localize or format digital content (text proofreading, translation checks, simple visual edits) Provide basic support in content testing (review module flow, check for broken links or bugs) Platform & User Management – 20%Help maintain user lists and access rights in the learning platform Support tracking learner activity and download basic reports (Excel or system exports) Flag technical issues to the team or service provider (no responsibility for solving them directly) Community & Learner Engagement - 25%Assist in drafting monthly short learning communications and content plan (email banners, small articles, push notifications) Help prepare internal updates for trainers and field teams Support on Special Projects – 5%Participate in the preparation of local/internal content shoots and seminars (bookings, follow-ups, documentation, and ideation when needed) Attend training sessions or project meetings to observe and assist with follow-up tasks Administrative Support – 25%Create Vendors when needed and Process Purchase Orders (POs) in internal systems Follow up on training-related invoices with vendors and finance team Prepare quarterly products IR forms in collaboration with the team Support file organization and internal databases for training materials and vendors<br><br>Profile<br><br>Recently graduated in Business, Marketing, Communication, Education, or related field Strong interest in digital tools, training coordination and operations, and the luxury or beauty industry Basic knowledge of Power Point, Excel, and Canva or design tools is a plus Comfortable with English (spoken & written); Arabic or French is a plus Organized and detail-oriented, with a willingness to learn Good communication and interpersonal skills Problem-solver and adaptable<br><br>Additional information<br><br>Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. <br><br>At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. <br><br>(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).<br><br>Additional information for internal candidate<br><br>Are you currently an LVMH employee? Please apply online directly on our internal job board: WORK @LVMH - Voices<br><br>Skills development opportunities<br><br>Practical experience using digital learning platforms (LMS) Introduction to analytics tools used in learning and development Administrative process in a corporate luxury setting (POs, vendor management, etc.) Exposure to luxury retail training strategies and content production Understanding of brand alignment in training content<br><br>???? Working Environment<br><br>You will be part of a dynamic regional education team working in a fast-paced, multicultural environment. This role offers a unique opportunity to understand the intersection of digital learning, retail education, and luxury brand strategy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced MEP Project Manager to join our team in Dubai or Ras Al Khaimah, United Arab Emirates. In this role, you will oversee the planning, coordination, and execution of mechanical, electrical, and plumbing systems for commercial and residential real estate projects. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while maintaining compliance with local building codes and regulations.</p><br><ul><li>Manage all aspects of MEP project delivery, including planning, scheduling, budgeting, resource allocation, and cost control measures</li><li>Coordinate with architects, engineers, contractors, and subcontractors to ensure seamless integration of MEP systems</li><li>Conduct site inspections and quality assurance reviews to ensure compliance with specifications, technical drawings, and UAE building standards</li><li>Prepare and maintain comprehensive project documentation, including contracts, change orders, and progress reports; communicate project status, risks, and issues to stakeholders and team members</li><li>Manage vendor relationships and procurement processes for MEP materials and equipment</li><li>Implement risk management strategies and develop contingency plans for project challenges</li><li>Lead and mentor project teams, fostering collaboration and professional development</li></ul><br>Qualifications<br><ul><li>Minimum 7 years of experience managing MEP projects in real estate or construction environments</li><li>Proven expertise in mechanical, electrical, and plumbing systems and infrastructure</li><li>Strong knowledge of project management methodologies and best practices</li><li>Proficiency with project management software (Microsoft Project, Primavera, or similar)</li><li>Advanced proficiency in CAD software and BIM (Building Information Modeling)</li><li>Demonstrated experience with budget management, cost estimation, and financial forecasting</li><li>Strong understanding of UAE building codes, regulations, and compliance requirements</li><li>Excellent contract management and negotiation skills</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication, stakeholder management, and leadership skills with proven ability to coordinate cross-functional team</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking an experienced Senior Project Manager to lead mixed-use development projects in Abu Dhabi, United Arab Emirates. In this role, you will oversee complex, multi-phase projects that integrate residential, commercial, retail, and hospitality components. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while managing diverse stakeholder expectations and cross-functional teams.<br><br>Direct all phases of mixed-use project development from planning through completion, ensuring adherence to timelines, budgets, and quality standards Develop comprehensive project plans, schedules, and budgets; monitor progress and implement corrective actions as needed Manage project budgets and costs, including procurement, vendor management, and contract negotiations Identify, assess, and mitigate project risks; develop contingency plans to address potential challenges Coordinate and communicate with multiple stakeholders including clients, architects, contractors, consultants, and government agencies Oversee site operations and ensure compliance with local building codes, safety regulations, and environmental standards Lead and mentor project teams, fostering collaboration and accountability across disciplines Prepare and present regular project status reports, financial forecasts, and performance metrics to senior management Manage project documentation, change orders, and maintain accurate records throughout the project lifecycle Ensure sustainable building practices and compliance with green building standards where applicable<br><br>Qualifications<br><br>Minimum 12 years of project management experience in mixed-use development or large-scale construction projects Proven expertise in budget management, cost control, and financial forecasting Strong proficiency with project management software such as Microsoft Project, Primavera, or equivalent tools Demonstrated experience managing multi-disciplinary teams and complex stakeholder relationships Solid understanding of construction methodologies, building codes, and industry best practices Excellent analytical, organizational, and problem-solving skills with meticulous attention to detail Advanced contract negotiation and risk management capabilities Strong written and verbal communication skills in English Experience working on projects in the UAE or GCC region is highly desirable Familiarity with local regulations, building standards, and government approval processes in Abu Dhabi Project Management Professional (PMP) certification or equivalent credential is preferred Knowledge of sustainable and green building practices is a plus<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking an experienced Senior Project Manager to lead mixed-use development projects in Abu Dhabi, United Arab Emirates. In this role, you will oversee complex, multi-phase projects that integrate residential, commercial, retail, and hospitality components. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards while managing diverse stakeholder expectations and cross-functional teams.<br><br>Direct all phases of mixed-use project development from planning through completion, ensuring adherence to timelines, budgets, and quality standards Develop comprehensive project plans, schedules, and budgets; monitor progress and implement corrective actions as needed Manage project budgets and costs, including procurement, vendor management, and contract negotiations Identify, assess, and mitigate project risks; develop contingency plans to address potential challenges Coordinate and communicate with multiple stakeholders including clients, architects, contractors, consultants, and government agencies Oversee site operations and ensure compliance with local building codes, safety regulations, and environmental standards Lead and mentor project teams, fostering collaboration and accountability across disciplines Prepare and present regular project status reports, financial forecasts, and performance metrics to senior management Manage project documentation, change orders, and maintain accurate records throughout the project lifecycle Ensure sustainable building practices and compliance with green building standards where applicable<br><br>Qualifications<br><br>Minimum 12 years of project management experience in mixed-use development or large-scale construction projects Proven expertise in budget management, cost control, and financial forecasting Strong proficiency with project management software such as Microsoft Project, Primavera, or equivalent tools Demonstrated experience managing multi-disciplinary teams and complex stakeholder relationships Solid understanding of construction methodologies, building codes, and industry best practices Excellent analytical, organizational, and problem-solving skills with meticulous attention to detail Advanced contract negotiation and risk management capabilities Strong written and verbal communication skills in English Experience working on projects in the UAE or GCC region is highly desirable Familiarity with local regulations, building standards, and government approval processes in Abu Dhabi Project Management Professional (PMP) certification or equivalent credential is preferred Knowledge of sustainable and green building practices is a plus<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strategy Development &amp; Implementation</p><ul><li><p>Sets EGA’s Safety and Governance strategy and framework in alignment with the organization's ESG &amp; Sustainability strategy, purpose, aspirations, and values.</p></li><li><p>Directs the implementation of the functional strategy, ensuring alignment with EGA’s vision, mission, corporate objectives, and Group strategy.</p></li><li><p>Ensures functional strategies and strategic plans are effectively developed and executed.</p></li><li><p>Provides subject matter expertise and strategic counsel to EGA leadership on all Safety and Governance matters.</p></li><li><p>Shares approved strategies with local and regulatory authorities, where appropriate, to obtain feedback and support continuous improvement.</p></li></ul><p>Leadership</p><ul><li><p>Leads the achievement of functional objectives by setting clear goals, managing performance, and developing and motivating teams.</p></li><li><p>Establishes SMART KPIs to measure individual and departmental performance against organizational objectives and values.</p></li><li><p>Drives talent development initiatives in collaboration with discipline experts to ensure business capability and succession.</p></li><li><p>Promotes organizational values and ethics by acting as a role model and fostering a value-driven culture.</p></li><li><p>Oversees effective coordination with internal departments to ensure timely information flow and service delivery.</p></li></ul><p>Budgeting &amp; Financial Performance</p><ul><li><p>Oversees the preparation and consolidation of the functional budget.</p></li><li><p>Monitors financial performance against budget, identifies improvement opportunities, and supports cost optimization initiatives.</p></li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li><p>Develops company-wide Safety policies, systems, processes, and procedures and monitors their effectiveness.</p></li><li><p>Ensures implementation of corporate procedures and guidelines across all business operations.</p></li><li><p>Communicates relevant Safety and Governance initiatives, policies, and updates throughout the organization.</p></li></ul><p>Safety Governance</p><ul><li><p>Provides functional leadership in developing and maintaining EGA’s Safety Governance framework.</p></li><li><p>Oversees the implementation of safety policies, systems, procedures, and controls to ensure legislative and organizational compliance.</p></li><li><p>Advises and guides management on safety responsibilities and governance requirements.</p></li><li><p>Ensures the implementation, review, updating, and auditing of EGA Safety Management Systems.</p></li><li><p>Monitors Safety System procedures and updates them in line with legislative changes and EGA directives.</p></li><li><p>Plans, leads, and coordinates safety improvement projects across all EGA sites.</p></li><li><p>Leads safety meetings, inspections, compliance reviews, and corrective action programs.</p></li><li><p>Oversees safety and compliance audits.</p></li><li><p>Directs the implementation and maintenance of comprehensive corporate safety programs.</p></li><li><p>Provides technical guidance to site safety teams and ensures compliance with local safety regulations.</p></li></ul><p>EGA Site Safety</p><ul><li><p>Leads and directs day-to-day safety operations across all EGA sites.</p></li><li><p>Has the authority to stop operations that present unacceptable safety risks.</p></li><li><p>Drives proactive initiatives to reduce workplace injuries and incidents.</p></li><li><p>Leads major incident investigations and oversees investigation reporting.</p></li><li><p>Reviews accident and incident reports to ensure corrective actions are implemented.</p></li><li><p>Oversees planning and delivery of safety training programs across all organizational levels.</p></li><li><p>Reviews and enhances safety training programs for continuous improvement.</p></li><li><p>Conducts safety inspections and audits to verify compliance with safety procedures.</p></li><li><p>Directs analysis of accident and incident trends and develops improvement plans.</p></li><li><p>Provides expert safety advice and support to Area Management.</p></li></ul><p>International Safety</p><ul><li><p>Develops and implements comprehensive training programs aligned with international safety standards.</p></li><li><p>Leads global safety awareness initiatives through workshops, campaigns, and knowledge-sharing activities.</p></li><li><p>Establishes and maintains standardized systems for reporting safety incidents and compliance across international operations.</p></li><li><p>Reviews and updates safety procedures to ensure alignment with international regulations and industry best practices.</p></li><li><p>Monitors compliance across international operations through audits, inspections, and corrective action programs.</p></li></ul><p>Stakeholder Management</p><ul><li><p>Develops and maintains strong relationships with internal and external stakeholders while upholding the highest standards of business ethics.</p></li><li><p>Ensures timely resolution of critical issues and effective delivery of organizational support services.</p></li></ul><p>Safety, Quality &amp; Environment</p><ul><li><p>Ensures compliance with all Safety, Quality, and Environmental policies, procedures, and regulatory requirements.</p></li><li><p>Promotes a safe workplace while supporting environmental sustainability and legislative compliance.</p></li></ul><p>Change Management</p><ul><li><p>Leads continuous improvement initiatives by enhancing systems, processes, and practices in line with global standards and evolving business requirements.</p></li></ul><p>Reporting</p><ul><li><p>Ensures all functional reports are prepared accurately, submitted on time, and comply with EGA policies, standards, and reporting requirements.</p></li></ul><p>Authority &amp; Decision Making</p><p><strong>Authority</strong></p><ul><li><p>Acts within clearly defined policies, standards, delegated authority, and approved objectives.</p></li></ul><p><strong>Decision Making</strong></p><ul><li><p>Identifies critical factors influencing decision outcomes.</p></li><li><p>Evaluates alternatives and establishes appropriate priorities.</p></li><li><p>Anticipates outcomes and assesses potential consequences.</p></li><li><p>Effectively manages risk and uncertainty.</p></li><li><p>Applies sound analytical and quantitative reasoning to support decision-making.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in a relevant discipline such as Safety Management or HSSE.</p></li><li><p>Professional Certification or Diploma in Safety Management.</p></li><li><p>Lead Auditor certification.</p></li></ul><p>Minimum Experience</p><ul><li><p>12 years of safety experience in an industrial environment, including at least 4 years in a safety management role.</p></li></ul><p>Skills &amp; Abilities</p><ul><li><p>Risk assessment and management.</p></li><li><p>Knowledge of administrative policies and procedures.</p></li><li><p>Familiarity with project and departmental budgeting processes and tools.</p></li><li><p>Knowledge of project controls.</p></li><li><p>Conceptual planning ability.</p></li><li><p>Conflict management and problem-solving skills.</p></li><li><p>Strong leadership capability.</p></li><li><p>Ability to manage multiple priorities simultaneously.</p></li><li><p>Effective communication, meeting facilitation, and presentation skills.</p></li><li><p>Proficiency with time reporting systems.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to design and deliver training programs.</p></li><li><p>Excellent organizational skills with strong attention to detail.</p></li></ul></li></ul><p></p></section>

Job Title: Project Manager — IT / Digital Delivery Location: Dubai, UAE<br>ROLE SUMMARY:We are looking for an experienced Project Manager to lead the end-to-end delivery of technology and digital projects. You will act as the bridge between business stakeholders and technical teams — translating business objectives into deliverable plans, running the Agile ceremonies that keep delivery moving, removing impediments, and holding delivery to scope, schedule, budget, and quality commitments. You will provide regular, clear and credible reporting to senior and executive management, and manage risks, issues, dependencies, and third-party vendors across the project lifecycle. Working knowledge of trading and capital markets is essential for this role.<br>KEY RESPONSIBILITIES:Project Delivery & Governance* Own project delivery end to end — initiation, planning, execution, monitoring, control and closure — for one or more concurrent technology projects.* Define the project charter: scope, objectives, deliverables, success criteria, assumptions, constraints and governance model.* Build and maintain integrated project plans, roadmaps, milestone schedules, dependency maps and critical path analysis.* Manage project budgets: cost estimation, forecasting, actuals tracking, variance analysis, purchase orders and invoice validation.* Manage resource plans and capacity across internal teams, contractors and vendors.* Operate formal change control — assess and document the impact of scope changes on cost, schedule, quality and risk, and secure the appropriate approvals.* Ensure compliance with PMO standards, SDLC governance, information-security requirements, internal audit and applicable regulatory obligations.* Maintain complete and auditable project documentation and artefacts. Risk, Issue & Dependency Management* Maintain and actively work the RAID log (risks, assumptions, issues, dependencies).* Identify risks early, quantify impact and probability, define mitigation and contingency plans, and assign clear ownership.* Resolve issues at the lowest effective level and escalate promptly and factually when resolution is beyond the project's authority.* Manage cross-project and cross-team dependencies, including infrastructure, security, data, operations and external parties. Stakeholder Management & Communication* Act as the primary point of contact for business stakeholders throughout the project lifecycle.* Work with business stakeholders, business analysts and product owners to elicit, challenge and prioritise requirements, and confirm that the delivered solution meets the stated business need.* Chair steering committees and project boards; prepare and present decision papers and options analyses.* Provide regular, accurate status reporting to upper management and executives — progress against plan, budget position, risks, issues, decisions required and forecast completion.* Build and maintain executive dashboards and reporting packs; tailor the level of detail to the audience.* Manage expectations and negotiate trade-offs across scope, time, cost and quality with credibility and transparency.* Manage vendors and third parties: statements of work, deliverable acceptance, service levels, performance reviews and commercial escalation. Agile Delivery* Facilitate Agile ceremonies with the delivery team: sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.* Work with product owners to keep the backlog healthy — well-formed stories, clear acceptance criteria, correct prioritisation and readiness for sprint.* Track and report delivery metrics: velocity, burndown and burnup, cycle time, throughput, defect trends and release predictability.* Identify and remove impediments blocking the team; protect the team from unmanaged scope change and disruption.* Coach the team and the wider business on Agile practices, and operate hybrid Agile/waterfall approaches where the project or regulatory context requires it.* Drive continuous improvement from retrospective actions and lessons learned. Quality, Release & Transition* Coordinate test planning and execution across system, integration, performance, security and user acceptance testing.* Manage UAT with business stakeholders, including defect triage, prioritisation and sign-off.* Plan and coordinate releases: cutover plans, rollback plans, go/no-go criteria and production readiness reviews.* Manage business readiness — training, communications, process changes and organisational change impacts.* Ensure a clean transition to support operations, including documentation, handover and hypercare.* Run post-implementation reviews, capture lessons learned and track benefits realisation against the business case.<br>REQUIRED SKILLS & EXPERIENCE:* Minimum 8 years of project management experience delivering IT, software and digital projects end to end, including at least 3 years in an Agile delivery environment.* Proven track record of delivering multiple concurrent projects on time, within budget and to agreed quality standards.* Strong command of both Agile frameworks (Scrum, Kanban, SAFe) and traditional/hybrid delivery methodologies (waterfall, stage-gate).* Demonstrated ability to run Agile ceremonies effectively and coach teams in Agile practice.* Strong planning and scheduling skills including work breakdown structures, estimation techniques, dependency management and critical path analysis.* Budget, cost control, resource planning and vendor/contract management experience.* Rigorous risk, issue, dependency and change management discipline.* Excellent executive communication, reporting and presentation skills; able to distil complex technical detail into clear business language.* Strong stakeholder management, negotiation, influencing and conflict-resolution skills across all levels of an organisation.* Sufficient technical literacy to engage credibly with engineering teams — SDLC, APIs and integrations, cloud, web and mobile applications, data and reporting, testing, environments and release management — and to challenge estimates, designs and risk assessments.* Requirements and business-analysis fundamentals: process flows, user stories, acceptance criteria, traceability.* Hands-on proficiency with project and collaboration tooling such as Jira, Azure Dev Ops, Confluence, Microsoft Project, Smartsheet, Share Point and Power BI or equivalent reporting tools.* Advanced Microsoft Office skills, particularly Excel and Power Point for analysis and executive reporting.* Working knowledge of trading and capital markets is essential — including the trade lifecycle (order origination, routing, execution, clearing and settlement), market data, brokerage and exchange operations, post-trade processes, and the regulatory and compliance environment in which they operate.* Excellent written and verbal English communication skills.<br>PREFERRED / ADVANTAGEOUS:* Professional certification such as PMP, PRINCE2, PMI-ACP, Certified Scrum Master (CSM), Professional Scrum Master (PSM) or SAFe.* Arabic language proficiency (spoken and written) — preferred.* Experience delivering projects for an exchange, brokerage, bank, asset manager or fintech.* Experience managing regulatory, compliance-driven or audited technology programmes.* Experience managing systems integrators and offshore or distributed delivery teams.* Formal change-management training (for example Prosci / ADKAR).* Experience with ITIL service transition, or with programme-level or portfolio-level delivery.* Experience introducing or improving PMO processes, templates and delivery governance.<br>QUALIFICATIONS & EDUCATION:* Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or a related discipline.

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they have a delightful experience with us, each and every time.<br>We are looking for an experienced customer-obsessed product leader to join us in the MENA Customer Experience Improvement org within Customer Service. You will be a part of the MENA team of product managers, program managers and business analysts who dig deep into customer friction, trace it back to its source, and drive upstream and downstream product and programmatic improvements to improve CX. You and your team will own the roadmap of MENA CX strategic initiatives while also responding to emerging issues that need immediate attention.<br>Key job responsibilities<br>The role requires someone who can use significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. You will spend your time analyzing customer friction data to identify the biggest opportunities and building compelling cases for improvements. This means diving deep into significantly complex problems where defects create friction across multiple parts of the customer journey. You will work across multiple organizations and leadership to influence and achieve consensus on priorities.<br>You will partner on product and technology solutions within and outside the Amazon Customer Service org to drive high impact innovation and improvements that can transform the service experience we offer to our customers.<br>You will create mechanisms that make defect elimination sustainable. This includes building dashboards and tools that show customer impact, designing processes that catch problems before they reach customers, and establishing metrics that keep everyone focused on goals. You will be regularly working at both tactical and strategic levels to deliver results.<br>This is the right role for you if:<br>You can handle significantly complex problems and efforts, with the ability to see both visible and not-yet-visible risks.<br>You excel at taking complex technical problems and explaining them clearly to drive consensus among stakeholders.<br>You can work strategically to determine where resources are best applied while actively working to remove bottlenecks.<br>You create scalable mechanisms and best practices while effectively influencing and force multiplying across organizations.<br>You have deep customer obsession and can translate that into measurable improvements in customer experience.<br>A day in the life<br>Lead customer experience workstreams by proactively identifying and eliminating sources of friction.<br>Create scalable mechanisms to work across cross-functional teams and drive organizational change.<br>Establish data-driven approaches to detect issues, surface customer pain points and drive upstream action across organizations.<br>Understand how AI is reshaping CX product architectures, product development and customer workflows; apply AI to enable faster learning cycles, accelerate development, make better decisions and unlock new forms of innovation<br>Influence strategic direction, customer adoption decisions, engineering and business approach (internally and externally if applicable), vendors, partners, and organization priorities.<br>Influence senior leaders to prioritize and address systemic customer experience issues through high-quality analytics and communication.<br>Advocate for customers in product, design, and operational decisions across organizations.<br>Deliver measurable outcomes aligned with organizational goals.<br>Write and present clear narratives to drive alignment and decision-making.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Bachelor's degree or equivalent<br>- Experience owning/driving roadmap strategy and definition<br>- Experience with end to end product delivery<br>- Experience with feature delivery and tradeoffs of a product<br>- Experience as a product manager or owner<br>- Experience owning technology products<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!</b></p><br><br><br><br>About the role<p><span>We are seeking a commercially minded UAE National to support our growth and development in the UAE. This is a relationship-led business development role focused on expanding our local presence, building trusted connections, and creating opportunities for the company.</span></p><br><br><p><span>The Business Development Consultant will use their professional network, knowledge of the UAE market, and understanding of the local business environment to identify relevant organisations and stakeholders. They will facilitate meaningful introductions, arrange meetings, and help the company develop long-term relationships with prospective clients and strategic partners.</span></p><br><br>Key responsibilities:<ul><li><p><span>Use professional networks and market knowledge to identify opportunities and arrange meaningful introductions and meetings</span></p><br><br></li><li><p><span>Build and maintain relationships with prospective clients, strategic partners, and other relevant stakeholders across the UAE</span></p><br><br></li><li><p><span>Work with company leadership to identify priority organisations, sectors, and relationship-building activities</span></p><br><br></li><li><p><span>Represent the company professionally and conduct all activities ethically and in accordance with applicable laws and company policies</span></p><br><br></li></ul>Candidate profile:<ul><li><p><span>Experience in business development, partnerships, client relations, consulting, government relations, or a related field</span></p><br><br></li><li><p><span>An established and relevant professional network within the UAE</span></p><br><br></li><li><p><span>Strong understanding of the UAE business environment and local commercial practices</span></p><br><br></li><li><p><span>Confident and credible when communicating with senior stakeholders</span></p><br><br></li><li><p><span>Strong relationship-building, interpersonal, and presentation skills</span></p><br><br></li><li><p><span>Commercially aware, proactive, and able to work with limited supervision</span></p><br><br></li><li><p><span>Professional fluency in Arabic and English is preferred</span></p><br><br></li></ul>What success looks like<p><span>Success in this role will be demonstrated through the development of valuable professional relationships, the quality of introductions and meetings arranged, useful insight provided to company leadership, and the creation of credible partnership and business opportunities</span></p><br><br><br><span>More about OutSystems</span><p>OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.</p><br><br><br><p>As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.</p><br><br><br><p>We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.&nbsp;</p><br><br><br><p>OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and&nbsp; includes a thriving, worldwide community of remote employees.</p><br><br><br><p>Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact.&nbsp;</p><br><br><br><p>Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.&nbsp;</p><br><br><br><span>Working at OutSystems</span><p>Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.</p><br><br><br><p>What do we have to offer you?</p><br><br><ul><li><p>A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.</p><br><br></li><li><p>Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.</p><br><br></li><li><p>A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.</p><br><br></li></ul><br><p>OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.</p><br><br><br> </div>