Financial Analyst Jobs in UAE

<ul><li><p>The Reinsurance Manager will report to the Chief Operating Officer and will be responsible for managing and coordinating all reinsurance activities in line with the organization's reinsurance strategy, policies, business objectives, and applicable regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and administer active reinsurance treaties and placements.</p></li><li><p>Handle reinsurance accounting, treaty accounts, settlements, and reconciliations.</p></li><li><p>Monitor reinsurance recoverables and outstanding balances.</p></li><li><p>Prepare treaty accounts, bordereaux, reports, and related documentation.</p></li><li><p>Coordinate recoveries, claims notifications, and communications with reinsurers and brokers.</p></li><li><p>Maintain accurate treaty records, registers, contracts, and correspondence.</p></li><li><p>Monitor treaty renewals, notice periods, and contractual obligations.</p></li><li><p>Review reinsurance capacity and structures based on business and portfolio requirements.</p></li><li><p>Coordinate with Finance, Claims, Underwriting, and other relevant departments.</p></li><li><p>Ensure compliance with financial reporting, solvency, and regulatory requirements.</p></li><li><p>Lead and supervise a small reinsurance team.</p></li><li><p>Escalate material issues and provide management reports on reinsurance activities.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in Commerce, Finance, Insurance, or a related discipline.</p></li><li><p>Recognized professional qualification in Insurance and/or Reinsurance is required.</p></li><li><p>Good understanding of applicable insurance and solvency requirements in the GCC/UAE market.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>5 years of relevant experience</strong> in reinsurance, preferably within an insurance</p></li><li><p>UAE or GCC experience in <strong>UAE, Oman, Qatar, or Saudi Arabia</strong> is preferred.</p></li><li><p>Proven experience in treaty administration, reinsurance accounting, recoveries, settlements, and reinsurer/broker coordination.</p></li><li><p>Previous experience supervising or leading a small team within the reinsurance function.</p></li><li><p>Experience working closely with Finance, Claims, Underwriting, and other business functions.</p></li></ul><p><strong>Required Skills & Competencies</strong></p><ul><li><p>Strong knowledge of reinsurance and treaty operations.</p></li><li><p>Reinsurance accounting and reconciliation.</p></li><li><p>Recovery and claims coordination.</p></li><li><p>Strong communication and negotiation skills.</p></li><li><p>Analytical and problem-solving abilities.</p></li><li><p>Good knowledge of Excel and insurance/reinsurance systems.</p></li><li><p>Strong leadership and organizational skills.</p></li></ul></li></ul>

<ul><li><p>he AI Engineer is responsible for developing, testing, and deploying AI/ML and Generative AI solutions, including LLM-based applications, RAG pipelines, and Agentic workflows. This role also includes the ability to deploy and run LLMs on local/on-premise servers, supporting secure and efficient AI solution delivery in enterprise environments. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Computer Science, AI, Data Science, or related field. 2+ years of experience in AI/ML development. Strong programming skills in Python. Hands-on experience with: o Machine learning frameworks (Scikit-learn, PyTorch, or TensorFlow) o Basic NLP concepts Understanding of ML model lifecycle (training, evaluation, deployment). Familiarity with REST APIs and integration concepts. Experience with Git/version control.</p></li></ul>

<ul><li>Conduct in-depth market research to identify trends and opportunities, enabling clients to make informed real estate decisions.</li><li>Develop and maintain strong relationships with clients, providing personalized service tailored to their unique needs and preferences.</li><li>Assist clients in property valuation by comparing recent sales, analyzing market conditions, and leveraging industry data.</li><li>Negotiate contracts and agreements on behalf of clients, ensuring favorable terms while adhering to legal and ethical standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Real Estate, Business Administration, or a related field, providing a solid foundation for industry knowledge.</li><li>A minimum of 3-5 years of relevant work experience in real estate consulting or sales, showcasing proven expertise.</li><li>Real Estate License or certification is mandatory, demonstrating compliance with local regulations and industry standards.</li><li>Experience working in diverse property sectors, including residential, commercial, and industrial real estate, is highly valued.</li></ul>

<ul><li>Inspect vehicles to assess the extent of damage and determine appropriate repair techniques.</li><li>Utilize specialized tools and equipment to perform dent removal procedures, ensuring minimal impact on the vehicle's original finish.</li><li>Conduct paintless dent repair (PDR) by manipulating metal surfaces to restore their shape without the need for repainting.</li><li>Collaborate with other technicians and staff to develop repair strategies and timelines that optimize workflow.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; vocational training in auto body repair preferred.</li><li>Minimum of 2 years of hands-on experience in dent repair or related automotive services.</li><li>Certification in paintless dent repair (PDR) from a recognized institution is a significant advantage.</li><li>Experience working in fast-paced automotive shops or dealerships, demonstrating adaptability to changing work demands.</li></ul>

<ul><li>Oversee the daily operations of the vehicle maintenance department, ensuring all repairs and preventative maintenance are completed efficiently and to high standards.</li><li>Develop and implement comprehensive preventative maintenance schedules to minimize downtime and extend the lifespan of the fleet.</li><li>Manage a team of mechanics and technicians, providing clear direction, performance feedback, and fostering a culture of safety and continuous improvement.</li><li>Diagnose complex mechanical issues, guide technicians through troubleshooting, and approve major repair procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possession of a High School Diploma or G Bachelor's degree.</p></li><li><p>Minimum of 5 years of progressive experience in vehicle maintenance and repair with at least 2 years in a supervisory or leadership capacity.</p></li><li><p>Proven experience managing a team of technicians, including scheduling, training, and performance management.</p></li></ul>

<p><strong>Key Responsibilities</strong></p><p><strong>Technical Solution Development</strong></p><ul><li><p>Analyze customer requirements, business challenges, and technical specifications to develop suitable solutions.</p></li><li><p>Design and propose end-to-end solutions utilizing the company’s product portfolio.</p></li><li><p>Prepare technical architecture diagrams, solution designs, bills of materials (BOMs), and technical specifications.</p></li><li><p>Ensure proposed solutions align with customer objectives, industry standards, and vendor best practices.</p></li><li><p>Translate customer technical requirements into practical, scalable, and cost-effective solutions.</p></li></ul><p><strong>Pre-Sales Support</strong></p><ul><li><p>Support the sales team during customer meetings, presentations, workshops, and technical discussions.</p></li><li><p>Participate in requirement gathering sessions and technical discovery meetings.</p></li><li><p>Provide timely technical support and responses to customer inquiries throughout the sales cycle.</p></li><li><p>Assist in qualifying opportunities by assessing technical feasibility and solution fit.</p></li><li><p>Act as a trusted technical advisor to customers, partners, consultants, and system integrators.</p></li><li><p>Gather and analyze customer technical requirements and recommend appropriate products and solutions.</p></li><li><p>Configure products, systems, and demonstration environments according to customer specifications.</p></li><li><p>Assist customers with technical evaluations, testing, benchmarking, and Proof-of-Concept (PoC) activities.</p></li></ul><br><br><br><br><br><br><p><strong>Product Demonstrations & Proof of Concept (PoC)</strong></p><ul><li><p>Deliver compelling product demonstrations showcasing the value and capabilities of the company’s solutions.</p></li><li><p>Configure, maintain, and troubleshoot demonstration equipment and test environments.</p></li><li><p>Design, execute, and support Proof-of-Concept (PoC) projects and pilot deployments.</p></li><li><p>Validate solution performance and functionality against customer requirements.</p></li><li><p>Document PoC outcomes and provide recommendations to customers and internal stakeholders.</p></li></ul><p><strong>Technical Proposal & Tender Support</strong></p><ul><li><p>Prepare technical proposals, compliance matrices, technical submissions, and solution documentation.</p></li><li><p>Support tender submissions by preparing technical responses and reviewing specifications.</p></li><li><p>Collaborate with vendors and internal teams to ensure technical compliance with customer requirements.</p></li><li><p>Assist in preparing project scope documents, technical comparisons, and solution recommendations.</p></li></ul><p><strong>Vendor & Technology Engagement</strong></p><ul><li><p>Maintain strong technical relationships with technology vendors and manufacturers.</p></li><li><p>Participate in vendor training, certification programs, and technical workshops.</p></li><li><p>Stay current with emerging technologies, industry trends, and competitive solutions.</p></li><li><p>Provide feedback to vendors regarding market requirements, customer challenges, and product improvements.</p></li></ul><p><strong>Customer & Partner Enablement</strong></p><ul><li><p>Conduct technical training sessions for customers, partners, and internal sales teams.</p></li><li><p>Develop technical presentations, reference architectures, application notes, and educational materials.</p></li><li><p>Support channel partners and system integrators with solution design and product knowledge.</p></li><li><p>Assist customers during solution evaluation and technology adoption phases.</p></li></ul><p><strong>Project Handover & Post-Sales Collaboration</strong></p><ul><li><p>Support smooth project transitions from pre-sales to implementation teams.</p></li><li><p>Provide technical clarification and consultation during project execution when required.</p></li><li><p>Assist with troubleshooting and solution optimization during pilot and early deployment stages.</p></li><li><p>Work closely with technical support and service teams to ensure customer success.</p></li></ul><p><strong>Continuous Learning & Professional Development</strong></p><ul><li><p>Actively pursue technical certifications and vendor accreditations.</p></li><li><p>Participate in industry events, conferences, webinars, and workshops.</p></li><li><p>Maintain a high level of expertise in networking, IoT, AI Edge computing, wireless communications, industrial automation, and digital transformation technologies.</p></li><li><p>Continuously expand technical knowledge to support evolving customer requirements and emerging technologies.</p></li></ul><br><br><br><br><br><br><br><br><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s Degree in Computer Engineering, Electronics Engineering, Telecommunications Engineering, Information Technology, or a related technical discipline.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–7 years of experience in a Pre-Sales Engineering, Solutions Engineering, Technical Support, Systems Engineering, or related customer-facing technical role.</p></li><li><p>Proven experience supporting enterprise, industrial, telecom, IoT, networking, or technology solutions.</p></li><li><p>Experience in a value-added distributor, system integrator, technology vendor, or solution provider environment is highly desirable.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of computer systems, operating systems, networking technologies, and IP-based communications.</p></li><li><p>Solid understanding of TCP/IP networking, routing, switching, VPNs, wireless communications, and network troubleshooting.</p></li><li><p>Hands-on experience in product configuration, commissioning, integration, testing, and troubleshooting.</p></li><li><p>Ability to read technical documentation, specifications, and customer requirements and convert them into solution designs.</p></li><li><p>Strong understanding of IoT, Industrial Networking, AI Edge Computing, Digital Transformation, and connected device ecosystems.</p></li><li><p>Hands-on experience configuring IP networking devices, industrial routers, IoT gateways, VPN connectivity, edge computing platforms, and related technologies is highly desirable.</p></li><li><p>Familiarity with industrial communication protocols and networking concepts is considered an advantage.</p></li><li><p>Experience preparing technical proposals, solution designs, compliance matrices, and tender documentation.</p></li></ul><p><strong>Professional Skills</strong></p><ul><li><p>Excellent communication, presentation, and customer engagement skills.</p></li><li><p>Strong analytical thinking and problem-solving capabilities.</p></li><li><p>Ability to explain complex technical concepts to both technical and non-technical audiences.</p></li><li><p>Self-motivated with the ability to manage multiple opportunities and priorities simultaneously.</p></li><li><p>Strong teamwork and collaboration skills with sales, vendors, partners, and customers.</p></li><li><p>Ability to work independently while maintaining a high level of professionalism.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Additional Requirements</strong></p><ul><li><p>Passion for emerging technologies and innovation.</p></li><li><p>Willingness to travel across the Middle East region to support customers, partners, demonstrations, and industry events.</p></li><li><p>Excellent English communication skills (written and verbal) are essential.</p></li><li><p>Arabic language skills will be considered an advantage.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Number of qualified opportunities technically supported.</p></li><li><p>Number of successful customer demonstrations and Proof-of-Concept projects completed.</p></li><li><p>Technical proposal and tender success rate.</p></li><li><p>Customer satisfaction and technical engagement effectiveness.</p></li><li><p>Vendor certification achievements and technical training completed.</p></li><li><p>Revenue influenced through technical pre-sales activities.</p></li><li><p>Number of partner and customer training sessions delivered.</p></li><li><p>Quality and timeliness of technical support provided during the sales cycle.</p></li><li><p>Successful conversion of technical opportunities into awarded projects.</p></li></ul><br>

We are seeking a highly skilled and motivated Avionics Engineer – A330 to join our Engineering team. The role will support both Continuing Airworthiness Management Organization (CAMO) activities and active Line/Base Maintenance operations, ensuring the technical integrity, reliability, and continued airworthiness of the Airbus A330 fleet’s avionics, electrical, and cabin electronic systems.<br>The successful candidate will provide high-level technical support for maintenance operations, including O, I and D Level maintenance where applicable, and will act as a technical focal point for complex avionics-related issues.<br>Minimum Qualifications Bachelor’s degree in Aerospace, Aeronautical, Electrical/Electronic Engineering, or an equivalent technical discipline. A330 type rating is mandatory<br>Minimum Experience<br>Minimum 8+ years of experience in an airline, MRO, Technical Services, CAMO, Base Maintenance or Line Maintenance Engineering environment. Strong technical knowledge of Airbus A330 avionics and electrical systems, including Fly-By-Wire, Autoflight, Navigation, Communication, EFIS, ADIRS and Central Maintenance Systems. Proven experience using Airbus technical documentation, including AMM, IPC, TSM, ASM, ESPM and SRM. Experience in defect investigation, reliability monitoring, troubleshooting and technical reporting. Previous A330 MRTT experience will be considered a strong advantage. Knowledge of military aircraft maintenance operations and special mission systems is preferred.<br>Key Responsibilities<br>Review and assess Airworthiness Directives, Service Bulletins and other regulatory or manufacturer requirements related to A330 avionics systems. Prepare and issue Engineering Orders and technical instructions in line with applicable airworthiness requirements. Analyze fleet technical data, pilot reports, repetitive defects and reliability trends to identify corrective actions and improve fleet performance. Support the review and optimization of the avionics and electrical sections of the Aircraft Maintenance Programme. Evaluate and support the implementation of modifications, STCs, software configuration updates and avionics system upgrades. Provide advanced troubleshooting guidance to Line and Base Maintenance teams for complex or recurring avionics defects. Support AOG recovery by coordinating with Airbus Technical Support, OEMs and internal maintenance teams to expedite technical solutions. Monitor and manage MEL deferred defects, ensuring compliance with rectification intervals and operational requirements. Ensure engineering data, repairs and alterations comply with EASA Part-CAMO, Part-145 or applicable local authority requirements. Maintain accurate technical records and support internal and external airworthiness audits. Liaise with OEMs, including Airbus, Thales, Honeywell and other system suppliers, on technical queries, reliability issues and warranty claims. Act as a technical subject matter expert for avionics maintenance issues, supporting quality, safety and effective repair solutions. Comply with all relevant safety, quality and environmental management policies, procedures and controls. Ensure all work is carried out in accordance with departmental policies, standard operating procedures and applicable regulatory requirements.<br>Required Skills and Competencies<br>Strong knowledge of A330 avionics, electrical and cabin electronic systems. Strong analytical and troubleshooting skills. Ability to manage complex technical issues, engineering projects and modification activities. Ability to respond effectively to shifting priorities, urgent operational requirements and AOG situations. Good knowledge of Microsoft Office and MRO / airworthiness management software. Strong teamwork and communication skills, with the ability to work within a multidisciplinary engineering and maintenance environment. High attention to detail, particularly in airworthiness compliance records and technical documentation.

<ul><li><p>Supervise and coordinate daily Split AC maintenance activities.</p></li><li><p>Lead and guide AC technicians at various project sites.</p></li><li><p>Plan preventive and corrective maintenance schedules.</p></li><li><p>Inspect completed work to ensure quality and compliance.</p></li><li><p>Coordinate with clients and site representatives.</p></li><li><p>Prepare daily work reports and material requirements.</p></li><li><p>Ensure adherence to safety standards and company procedures.</p></li><li><p>Troubleshoot technical issues and provide on-site technical support when required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>2–3 years of UAE experience</strong> as a Split AC Supervisor.</p></li><li><p>Hands-on experience in <strong>Split AC maintenance</strong> is mandatory.</p></li><li><p><strong>Valid UAE Driving License (Mandatory).</strong></p></li><li><p>Diploma / ITI in Refrigeration & Air Conditioning or equivalent.</p></li><li><p>Good leadership, communication, and problem-solving skills.</p></li><li><p>Ability to work independently and manage a team of technicians.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>We are hiring Financial Data Analytics and Control, MESEA</b></p><br><p>Alfa Laval is looking for Financial Data Analytics and Control – MESEA Responsible for analyzing and presenting financial information for the region; Budget and Forecast; Sales controlling; Cost center controlling; financial and sales data warehouse support.</p><br><p><b>About the Company: </b></p><br><p>In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Alfa Laval is the world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas become reality, in an environment that welcomes drive, courage, and diversity. The result is a company where we all can be very proud of what we do.</p><br><p>We are dedicated to optimizing the performance of our customers' processes. Our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com</p><br><p><b>Main purpose of this job: </b></p><br><p>Responsible for analyzing and presenting financial information for the region; Budget and Forecast; Sales controlling; Cost center controlling; financial and sales data warehouse support. The core analytical engine of the team and owner of some FC and Analytics tools, this role is responsible for querying data, building interactive reports, ensuring data integrity, and finding actionable insights to support daily and monthly Financial and Business Operations.</p><br><p><b>Key Tasks and responsibilities: </b></p><br><p>In this job the Financial Data Analytics and Control MESEA will be responsible for:</p><br><ul><li>Coordinating and directing the preparation of the budget, financial forecasts and Service operations Costing Update.</li><li>Maintain and develop Analytics and FC tools, including sales and financial databases.</li><li>Perform regular analysis of business performance and variances in MESEA region.</li><li>including cost analysis and maintenance of cost allocation.</li><li>Respond to ad hoc requests from business units and other users of financial data.</li><li>Contribution to monthly and year end closings.</li><li>Ensure a second level of quality control over financial transactions and financial reporting.</li><li>Quarterly and year-end local and ad hoc data for corporate management.</li><li>Extract, clean, and transform financial data from various internal systems and databases.</li><li>&nbsp;Build, maintain, and optimize self-service dashboards for finance stakeholders, and resolve data mapping issues between source systems and the</li><li>Collaborate with IT and data engineering to resolve data quality issues and improve data pipelines</li><li>Supporting data literacy by acting as a data ambassador to help stakeholders self-serve.</li><li>Continuous improvement of business processes and ensure suitable financial performance measurement (KPI).</li><li>Provide outstanding customer service to internal and external customers</li></ul><p><b>Your background </b></p><br><ul><li>BA, preferably master’s degree</li><li>Technical proficiency managing databases, data analytics tools and some programming.</li><li>Knowledge and experience of working with databases and analytical</li><li>Strong understanding of and experience working with businesses and financial data flows and processes.</li><li>At least 3 years of experience in similar roles</li><li>Ability to manage multiple assignments with strict deadlines with high data quality.</li><li>Business Acumen</li><li>Excellent problem‑solving. Communication and presentation skills</li><li>Commitment to excellent customer service and support</li></ul><p><b>To be successful in this role: </b></p><br><ul><li>Work-methodology: structured approach to tasks given with a solutions-oriented mindset.</li><li>Team-work attitude: above-average relationship building skills partnered with relevant business communication &amp; written skills.</li><li>Ability and capacity to work with a lot of data &amp; strong ability to multitask.</li><li>Ability to deliver accurate work within strict deadlines, maintaining precision under pressure</li><li>Ability to focus and prioritize tasks.</li></ul><p><b>Who you are? </b></p><br><ul><li>Demonstrates the highest standards of integrity, professionalism, and ethical business conduct.</li><li>Trustworthy and reliable, with a strong ethical mindset and commitment to compliance.</li><li>Dedicated and hardworking, with the ability to manage significant responsibility and ownership.</li><li>Committed to continuous personal and professional development, seeking long-term career growth within the organization.</li></ul><p><b>Why Should you apply?</b></p><br><ul><li>An exciting place to build your career with the global leader, having opportunity to expand your global network inside- outside Alfa Laval with different nationalities.</li><li>We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.</li><li>The position is on local contract with all provisions governed by the Local Labor Law.</li></ul><p><i>"We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."</i></p><br> </div>

Senior Structural Engineer – Shop Drawings & Coordination (High Rise Buildings) <br>Location: UAEIndustry: Construction & Engineering Experience: 10+ Years Employment Type: Full-Time<br>Job Overview We are seeking an experienced Senior Structural Engineer with strong expertise in structural shop drawings, technical coordination, design interpretation, and construction documentation. The role will be responsible for preparing and reviewing detailed structural drawings and calculations, coordinating structural requirements with architectural, MEP, and other disciplines, managing structural RFIs, and ensuring that construction activities are carried out in accordance with approved design documents and specifications. The ideal candidate should have strong knowledge of Auto CAD and other technical design software, excellent understanding of structural construction, and proven experience working on building or infrastructure projects. Key Responsibilities Prepare detailed structural drawings, shop drawings, layouts, and construction details based on approved design drawings, specifications, engineering calculations, and project requirements. Review architectural and structural design information and translate design concepts into accurate construction drawings. Conduct site visits to verify existing conditions, dimensions, measurements, and construction requirements. Prepare and update structural shop drawings based on design changes, RFIs, site conditions, and consultant/client comments. Review structural drawings and identify discrepancies, design conflicts, constructability issues, and coordination requirements. Prepare structural calculations and supporting technical documentation under the direction of the Technical Manager or Senior Engineer. Coordinate structural drawings and requirements with Architectural, MEP, and other engineering disciplines. Review and coordinate subcontractors' structural shop drawings and technical submissions. Raise and respond to Structural RFIs and coordinate with relevant technical teams for timely resolution. Participate in technical and coordination meetings with internal teams, clients, consultants, and subcontractors. Represent the structural engineering team during site coordination activities and assist in ensuring construction complies with approved design specifications. Identify required design corrections and coordinate their implementation under the supervision of the responsible design/structural engineer. Check dimensions, quantities, materials, and construction details against approved drawings and specifications. Interpret building codes, regulations, specifications, and technical documentation relevant to structural works. Coordinate with junior and senior structural engineers, technical managers, and project teams to resolve technical issues. Assist in preparing technical reports, cost estimates, tender documentation, and other project-related technical documents when required. Ensure drawings and technical documentation are properly prepared, updated, controlled, and maintained. Support the project team in resolving design and construction-related structural issues. Supervise and coordinate the work of draftsmen, technicians, and other technical personnel where required. Key Accountabilities Structural Shop Drawings Structural Calculations Structural RFIsTechnical Coordination Architectural / Structural / MEP Coordination Subcontractor Shop Drawing Review Design Change Management Technical Meetings Site Technical Support Construction Drawing Review Technical Documentation Internal & External Communication Internal:Junior Structural Engineers Senior Structural Engineers Technical Managers Project and Construction Teams Draftsmen and Technical Staff External:Clients Consultants Subcontractors Other Project Stakeholders<br><br>Requirements Bachelor's degree in Structural Engineering, Civil Engineering, or a related engineering discipline.10+ years of relevant experience in structural engineering, construction, shop drawings, and technical coordination. Strong experience in preparing and reviewing structural shop drawings and construction drawings. Proven experience with structural calculations and technical documentation. Strong knowledge of structural construction methods, materials, specifications, and design requirements. Experience coordinating structural works with Architectural and MEP disciplines. Experience reviewing and coordinating subcontractor shop drawings. Strong understanding of RFIs, design changes, technical submissions, and consultant/client comments. Excellent knowledge of Auto CAD and other relevant engineering/design software. Knowledge of Adobe and other technical documentation/presentation software is an advantage. Good understanding of applicable building codes, standards, specifications, and construction requirements. Excellent analytical, coordination, and problem-solving skills. Strong written and verbal communication skills in English. Arabic language proficiency is an advantage. Ability to communicate effectively with engineers, technical managers, clients, consultants, subcontractors, and project teams.<br>Preferred Candidate Profile Candidates with strong hands-on experience in structural shop drawings, structural calculations, RFIs, multidisciplinary coordination, and subcontractor drawing review with High Rise buildings will be preferred. Experience working on large-scale building or infrastructure projects and coordinating directly with consultants and clients will be an added advantage.

Auto CAD Draftsman Role Description We are seeking a detail-oriented and technically capable Auto CAD Draftsman to prepare accurate technical drawings, layouts, plans, and documentation based on engineering, architectural, or project requirements. The role involves translating design concepts and specifications into clear and precise drawings while ensuring compliance with applicable standards and project specifications. Key responsibilities include creating, modifying, and maintaining 2D and 3D drawings using Auto CAD and related drafting tools. You will prepare plans, elevations, sections, details, layouts, schematics, and other technical drawings while ensuring dimensions, annotations, scales, symbols, and drawing formats are accurate and consistent. The role also involves reviewing drawings and design information, incorporating revisions, updating drawing registers, and coordinating technical details with engineers, architects, contractors, suppliers, and other stakeholders. You will identify drafting discrepancies, support design coordination, and ensure all drawing changes are properly documented. You will maintain organized project files, manage drawing revisions, prepare documentation for submissions or construction, and support the development of accurate technical records. The position also requires following drafting standards, project guidelines, and relevant technical requirements while maintaining a high level of accuracy and attention to detail. Qualifications Diploma or technical qualification in Drafting, Engineering, Architecture, Design, or a related field. Strong understanding of technical drawing principles, drafting standards, dimensions, scales, symbols, and annotations. Proficiency in Auto CAD with the ability to create and modify accurate 2D technical drawings. Familiarity with Auto CAD 3D, Revit, Sketch Up, Solid Works, or other CAD software is an advantage. Ability to interpret engineering drawings, architectural plans, specifications, and technical documents. Strong attention to detail and commitment to drawing accuracy. Good understanding of construction, engineering, or manufacturing documentation is an advantage. Strong organizational and file-management skills. Ability to manage multiple drawing revisions, tasks, and deadlines efficiently. Good written and verbal communication skills. Ability to coordinate effectively with engineers, architects, contractors, and project teams. Strong problem-solving and technical drafting skills. Proficiency in Microsoft Office or related documentation tools. Responsible, systematic, proactive, and committed to maintaining high drafting and documentation standards.

We are seeking a dedicated and dynamic individual to join our team as an Institutional Sales professional. In this role, you will be responsible for building and maintaining strong relationships with institutional clients, promoting our suite of products and services, and achieving revenue targets.<br>Key Responsibilities:<br>Client Relationship Management: Develop and maintain long-term relationships with institutional clients, understanding their unique trading needs and offering tailored solutions.<br>Sales & Business Development: Identify and pursue new business opportunities to expand the client base and drive revenue growth. Proactively reach out to prospective institutional clients and foster partnerships.<br>Market Knowledge & Expertise: Stay up-to-date with global financial markets, macroeconomic trends, central bank policies, and geopolitical events that impact currency markets. Offer market insights to clients and position products effectively.<br>Product Offering: Provide clients with a range of products. Understand and communicate the advantages and risks of these products to clients.<br>Cross-Department Collaboration: Work closely with internal teams such as Trading, Risk, and Research to deliver optimal solutions and address client needs. Collaborate with product and operations teams to ensure efficient service delivery.<br>Market Analysis & Reporting: Provide clients with regular updates, trade ideas, and analysis on the market, including technical and fundamental insights. Prepare internal reports on client activity, market conditions, and sales performance.<br>Compliance & Risk Management: Ensure all sales activities are compliant with internal policies, industry regulations, and relevant market rules. Work closely with the compliance team to ensure all trade and client interactions meet legal and regulatory standards.<br>Key Qualifications:Experience: 2-5 years of sales experience in financial markets, or prior sales experience with a keen interest in Financial markets and trading platforms must be evidenced. Education: A degree in Finance, Economics, Business, or related fields. Relevant certifications are a plus. Skills: Strong understanding of the Financial market and trading products. Exceptional communication and relationship-building skills. Ability to analyze market trends and provide actionable insights. Proficient in using trading platforms, market analysis tools, and CRM systems. Strong negotiation and closing skills.<br>Personal Attributes: Self-motivated, proactive, and results-oriented. Strong attention to detail and ability to handle multiple tasks in a fast-paced environment. Team player with the ability to collaborate across different departments.<br>Working Conditions:Full-time, with occasional travel to meet clients and attend industry conferences. Competitive salary and performance-based incentives.<br>This is a dynamic, client-facing role where you’ll leverage your deep market knowledge and sales acumen to meet the needs of institutional clients while driving business growth. If you're passionate about the foreign exchange market and enjoy building lasting relationships with sophisticated institutional clients, this is an excellent opportunity for you.<br>We offer an exciting career opportunity and competitive remuneration to the successful candidate. Please send us your detailed resume with current and expected salary by clicking “Apply Now”All information provided will be treated in strict confidence and used solely for the recruitment purposes.

<p>JOB DESCRIPTION</p><p>Position: NetSuite Sales Manager </p><p><strong>Company:</strong> D MAK Solutions FZE<br><strong>Location:</strong> Dubai, UAE<br><strong>Employment Type:</strong> Full-Time / Hybrid<br><strong>Department:</strong> Sales & Business Development<br><strong>Reporting To:</strong> Director Sales / CEO<br><strong>Market:</strong> UAE & GCC<br><strong>Experience:</strong> 3–7 years in ERP / SaaS / Enterprise Software Sales</p><p>1. About D MAK Solutions</p><p>D MAK Solutions is a technology and business solutions company focused on helping organizations improve their business operations through ERP, cloud applications, software solutions, integrations and digital transformation.</p><p>We are expanding our <strong>Oracle NetSuite business in the GCC</strong> and are looking for an ambitious, target-driven <strong>NetSuite Sales Manager </strong> to build the sales pipeline, generate new business opportunities and drive NetSuite opportunities from initial engagement through to closure.</p><p>2. Role Purpose</p><p>The primary responsibility of this position is to <strong>generate, qualify, develop and close NetSuite ERP opportunities across the GCC market</strong>.</p><p>The successful candidate will act as a trusted business advisor to business owners, CFOs, Finance Directors, CEOs, CIOs and other senior decision-makers, understanding their operational challenges and positioning NetSuite as a suitable cloud ERP transformation platform.</p><p>NetSuite provides capabilities across ERP/financials, CRM, commerce, inventory, procurement, supply chain and other business functions, making consultative discovery and solution positioning an important part of this role.</p><p>3. Key Responsibilities</p><p>A. Sales & Business Development</p><ul><li><p>Develop and execute a structured NetSuite sales strategy for UAE and GCC.</p></li><li><p>Identify and target potential NetSuite customers across multiple industries.</p></li><li><p>Generate new leads through:</p><ul><li><p>Channel and strategic partnerships</p></li></ul></li><li><p>Build and maintain a healthy sales pipeline.</p></li><li><p>Conduct prospect qualification and discovery meetings.</p></li><li><p>Identify business pain points, ERP requirements, budgets and decision-making processes.</p></li><li><p>Present the business value of NetSuite to prospects.</p></li><li><p>Arrange product demonstrations with the pre-sales / functional team.</p></li><li><p>Prepare commercial proposals and coordinate solution proposals.</p></li><li><p>Manage negotiations and drive opportunities toward closure.</p></li><li><p>Maintain continuous follow-up with prospects until final decision.</p></li></ul><p>B. Consultative ERP Sales</p><p>Understand and communicate how NetSuite can address business requirements including:</p><ul><li><p>Financial Management</p></li><li><p>Accounting</p></li><li><p>CRM</p></li><li><p>Sales Management</p></li><li><p>Procurement</p></li><li><p>Inventory Management</p></li><li><p>Order Management</p></li><li><p>Supply Chain Management</p></li><li><p>Project Management</p></li><li><p>Manufacturing</p></li><li><p>Warehouse Management</p></li><li><p>E-commerce / SuiteCommerce</p></li><li><p>Business Intelligence & Analytics</p></li><li><p>Multi-company / multi-currency operations</p></li><li><p>Integration requirements</p></li><li><p>Business process automation</p></li></ul><p>NetSuite's ERP platform is designed to integrate core financial, order, procurement, inventory and other business processes into a unified cloud system.</p><br><p><strong>Desired Candidate Profile</strong></p><p>The candidate is <strong>not expected to be a technical implementation consultant</strong>, but must be able to understand customer requirements sufficiently to position the appropriate solution and involve the technical/pre-sales team when required.</p><p>4. GCC Market Development</p><p>Priority should be given to companies that are:</p><ul><li><p>Growing rapidly</p></li><li><p>Expanding across multiple countries</p></li><li><p>Using outdated ERP systems</p></li><li><p>Using multiple disconnected applications</p></li><li><p>Dependent on spreadsheets</p></li><li><p>Outgrowing QuickBooks / Sage / Xero/ SAP B1 or similar systems</p></li><li><p>Looking to replace legacy ERP platforms</p></li><li><p>Operating multiple legal entities</p></li><li><p>Requiring stronger financial visibility</p></li><li><p>Planning digital transformation</p></li></ul><p>5. Target Decision Makers</p><p>Build relationships with senior stakeholders including:</p><ul><li><p>CEO</p></li><li><p>CFO</p></li><li><p>Finance Director</p></li><li><p>COO</p></li><li><p>CIO</p></li><li><p>CTO</p></li><li><p>IT Manager</p></li><li><p>Head of Finance</p></li><li><p>Financial Controller</p></li><li><p>Supply Chain Director</p></li><li><p>Operations Director</p></li><li><p>Business Owners / Entrepreneurs</p></li></ul><p>The candidate must be comfortable conducting <strong>CXO-level conversations</strong> and discussing business outcomes rather than simply selling software features.</p>

<ul><li>Perform precise winding of motor coils, ensuring adherence to specifications and quality standards for optimal performance.</li><li>Diagnose electrical faults in motors and generators, utilizing specialized testing equipment to identify issues swiftly.</li><li>Disassemble and reassemble electric motors, maintaining a meticulous approach to avoid damage and ensure integrity.</li><li>Select appropriate wire gauge and insulation materials based on the motor type and intended application, guaranteeing durability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; technical certification in electrical or mechanical engineering preferred for a solid foundation.</p></li><li><p>Minimum of 1 years of hands-on experience in motor rewinding or repair, demonstrating a strong history of successful projects.</p></li><li><p>Proven expertise in reading and interpreting electrical schematics and </p></li></ul>

<ul><li>Install, repair, and maintain electrical systems, ensuring compliance with local codes and safety standards.</li><li>Troubleshoot plumbing issues, including leaks and blockages, implementing effective solutions to restore functionality.</li><li>Conduct routine inspections of electrical and plumbing systems to identify potential problems before they escalate.</li><li>Collaborate with contractors and builders during construction projects to integrate plumbing and electrical systems seamlessly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; vocational training in electrical and plumbing systems is preferred.</p></li><li><p>Minimum of 2-5 years of hands-on experience in both electrical and plumbing fields.</p></li><li><p>Relevant certifications, such as Journeyman Electrician or Licensed Plumber, are highly desirable.</p></li><li><p>Proven experience in residential and commercial settings, demonstrating versatility and adaptability.</p></li></ul>

<ul><li>Assist in the setup and operation of production machinery, ensuring all equipment is ready for efficient operation.</li><li>Monitor production processes, identifying and reporting any deviations from established standards to maintain quality.</li><li>Perform routine maintenance tasks, such as cleaning and lubricating equipment, to prevent downtime and ensure optimal performance.</li><li>Load and unload materials, managing inventory and supplies to keep the production line flowing smoothly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent qualification.</li><li>Basic understanding of production processes and machinery operation.</li><li>Prior experience in a manufacturing or production environment is preferred.</li><li>Possess any relevant certifications related to safety or equipment operation.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>15+ years of progressive finance leadership experience, with a minimum of 10–15 years<br> in Real Estate Development, Property Development, Construction, or Real Estate<br> Investment sectors within the UAE/GCC.</p><br> <p>Position Summary<br> VP Finance will be responsible for leading the overall financial strategy, capital<br> structuring, fundraising activities, project financing, financial planning, treasury<br> management, compliance, taxation, and governance of the company. The role requires<br> a strategic finance leader with extensive experience in real estate development, project<br> feasibility analysis, bank financing, escrow account management, and stakeholder<br> engagement.<br> The VP-Finance will work closely with the CEO, Board of Directors, investors, banks,<br> regulators, and external advisors to ensure sustainable growth, optimal capital<br> allocation, and financial discipline across all development projects.</p><br> <p>Key Responsibilities<br> Strategic Financial Leadership<br>  Develop and implement the company's long-term financial strategy aligned with<br> business objectives.<br>  Act as a strategic advisor to the CEO and Board on growth initiatives,<br> investments, acquisitions, and capital deployment.<br>  Lead annual strategic planning, budgeting, forecasting, and business planning<br> processes.<br>  Drive profitability, cash flow optimization, and return on investment across all<br> projects.<br>  Evaluate new business opportunities, joint ventures, acquisitions, and investment<br> proposals.</p><br> <p>Fundraising &amp; Capital Structuring<br>  Develop and execute debt and equity fundraising strategies for ongoing and<br> future projects.<br>  Structure project financing solutions, including:<br> o Project Finance<br> o Corporate Finance<br> o Mezzanine Funding<br> o Equity Participation<br> o Joint Venture Structures<br> o Preferred Equity Arrangements<br>  Establish and maintain relationships with banks, financial institutions, private<br> investors, family offices, and investment funds.<br>  Lead negotiations of financing terms, security packages, covenant structures,<br> and facility agreements.<br>  Optimize capital structure to minimize cost of capital while maintaining adequate<br> liquidity.</p><br> <p>Digital Transformation, Process Automation &amp; AI<br>  Lead the finance transformation agenda by leveraging technology, Artificial<br> Intelligence (AI), Robotic Process Automation (RPA), and digital solutions to<br> improve operational efficiency and scalability.<br>  Develop and execute a finance digitalization roadmap aligned with the company's<br> strategic objectives.<br>  Identify, redesign, and automate repetitive, manual, and time-consuming finance<br> and business processes to significantly reduce human intervention while<br> strengthening internal controls.</p><br> <p> Drive end-to-end process optimization across Finance, Sales, Procurement, HR,<br> Projects, and Customer Service by integrating ERP systems and digital<br> workflows.<br>  Champion the implementation and enhancement of ERP platforms, Business<br> Intelligence (BI) tools, AI-driven analytics, and workflow automation solutions.<br>  Establish automated dashboards and real-time reporting systems that provide<br> management with timely financial and operational insights.<br>  Establish measurable KPIs for digital transformation initiatives, including process<br> cycle time reduction, automation rates, cost savings, reporting turnaround times,<br> and productivity improvements.<br>  Drive the organization's transition towards a digitally enabled finance function<br> with minimal manual intervention, ensuring scalable and sustainable business<br> processes.</p><br> <p>Project Financing &amp; Banking Relationships<br>  Raise project-specific financing facilities from local and international lenders.<br>  Manage all interactions with banks, lenders, credit committees, and financial<br> institutions.<br>  Prepare financing proposals, information memorandums, financial models, and<br> lender presentations.<br>  Ensure compliance with financing agreements and covenant requirements.<br>  Manage bank guarantees, performance guarantees, LC facilities, and corporate<br> facilities.<br>  Monitor debt servicing obligations and liquidity requirements.</p><br> <p>Development Feasibility &amp; Financial Modeling<br>  Oversee preparation and review of detailed project feasibility studies.<br>  Evaluate project viability based on:<br> o Development Costs<br> o Sales Projections<br> o Cash Flow Analysis</p><br> <p>o IRR<br> o NPV<br> o Equity Returns<br> o Sensitivity Analysis<br>  Review land acquisition opportunities from a financial perspective.<br>  Develop and maintain sophisticated financial models for development projects.<br>  Support investment committee decisions through robust financial analysis and<br> recommendations.</p><br> <p>Escrow Account Management<br>  Ensure full compliance with UAE real estate regulatory escrow requirements.<br>  Oversee project escrow account administration and governance.<br>  Monitor project collections, escrow balances, and fund utilization.<br>  Coordinate with project auditors, consultants, and regulatory authorities for<br> escrow fund releases.<br>  Review payment certifications and withdrawal requests from escrow accounts.<br>  Ensure adherence to approved project budgets and regulatory requirements.</p><br> <p>Financial Planning &amp; Treasury Management<br>  Lead treasury management activities and cash flow planning.<br>  Monitor company-wide liquidity and working capital requirements.<br>  Optimize utilization of available funds across projects.<br>  Develop cash forecasting models for all development projects.<br>  Manage investment of surplus funds and treasury risk exposure.<br>  Monitor foreign exchange, interest rate, and financing risks.</p><br> <p>Financial Reporting &amp; Controls</p><br> <p> Ensure timely preparation of:<br> o Monthly Management Accounts<br> o Quarterly Financial Reports<br> o Annual Financial Statements<br> o Board Reports<br> o Investor Reports<br>  Establish and maintain strong internal control frameworks.<br>  Ensure compliance with IFRS and applicable UAE accounting standards.<br>  Implement financial policies, procedures, and governance frameworks.<br>  Drive automation and process improvement initiatives.</p><br> <p>Audit, Compliance &amp; Governance<br>  Lead external and internal audit processes.<br>  Ensure compliance with all regulatory requirements applicable to real estate<br> developers.<br>  Maintain effective relationships with auditors, regulators, and government<br> authorities.<br>  Develop risk management and corporate governance frameworks.<br>  Ensure adherence to anti-money laundering (AML) and financial crime<br> prevention requirements.</p><br> <p>Corporate Tax &amp; VAT<br>  Oversee UAE Corporate Tax compliance and planning.<br>  Lead tax-efficient structuring of development projects and investments.<br>  Ensure timely filing of Corporate Tax returns.<br>  Manage VAT compliance, reporting, and audits.<br>  Liaise with tax advisors and regulatory authorities on tax matters.</p><br> <p>Investor Relations &amp; Stakeholder Management<br>  Present financial performance and strategic initiatives to investors and lenders.<br>  Prepare investment memorandums and funding presentations.<br>  Support shareholder communications and board reporting.<br>  Build and maintain strong relationships with key stakeholders.</p><br> <p>Team Leadership<br>  Lead and mentor finance, treasury, accounting, taxation, and compliance teams.<br>  Establish a high-performance finance culture focused on accountability and<br> continuous improvement.<br>  Develop succession planning and talent development initiatives within the<br> finance function.</p><br> <p>Qualifications<br> Education<br>  Bachelor's Degree in Finance, Accounting, related discipline.<br>  Master’s degree (MBA) preferred<br>  CFA, ACCA, ACA, CPA, CA, or equivalent professional qualification<br> Experience<br>  Minimum 15 years of finance experience in leadership role<br>  Minimum 10–15 years in UAE/GCC experience within large scale development,<br> Real estate and asset management.<br>  Demonstrated experience in Capital structuring, Project Financing, Debt and<br> Equity Fundraising etc</p><br> <p>Key Competencies<br>  Strategic Financial Leadership<br>  Fundraising &amp; Capital Markets Expertise<br>  Leadership &amp; Team Development<br>  Board-Level Communication Skills</p><br> <p>Performance Indicators (KPIs)<br>  Successful fundraising and financing closures.<br>  Achievement of targeted capital structure and financing costs.<br>  Accuracy of feasibility studies and forecasts.<br>  Compliance with escrow regulations.<br>  Corporate Tax and VAT compliance.<br>  Working capital optimization.<br>  Financial reporting accuracy and timeliness.<br>  Project profitability and return on investment metrics.</p><br> <br> </div>

<p><strong>We're Hiring: Senior Executive – Statutory Reporting (Emirati)</strong></p><p><strong>Location:</strong> Dubai</p><p><strong>Client:</strong> Confidential (Holding Group in Dubai)</p><br><p>We are looking for a detail-oriented <strong>Emirati </strong>to join our Finance team as a <strong>Senior Executive – Statutory Reporting</strong>.</p><br><p>Key Responsibilities</p><ul><li><p>Prepare and review statutory financial statements in compliance with IFRS and applicable regulatory requirements.</p></li><li><p>Support month-end and year-end financial closing activities.</p></li><li><p>Coordinate with internal stakeholders and external auditors during statutory audits.</p></li><li><p>Ensure timely and accurate submission of statutory and regulatory reports.</p></li><li><p>Review financial records and reconciliations to ensure accuracy and compliance.</p></li><li><p>Assist in improving financial reporting processes, controls, and statutory reporting procedures.</p></li><li><p>Support management reporting and financial analysis as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Emirati with Family Book)</p></li><li><p>Bachelor's degree in Accounting or Finance.</p></li><li><p>Minimum <strong>1 year</strong> of experience in statutory reporting, financial reporting, accounting, or external audit.</p></li><li><p>Knowledge of IFRS and financial reporting standards.</p></li><li><p>Professional qualification (CA, ACCA, CPA, or equivalent) is an advantage.</p></li><li><p>Proficiency in Microsoft Excel and ERP systems such as Oracle or SAP.</p></li><li><p>Strong analytical, communication, and attention to detail.</p></li></ul><br><p>If you're looking to build your career in statutory reporting and finance, we'd love to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Income Auditor you are responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as:<br><br>• Review and verify Night Auditors logbook, daily revenue report and daily Food &amp; Beverage report with supporting vouchers and trial balance<br>• Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval<br>• Review rage variance report in order to ensure the correct rate is applied<br>• Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable<br>• Audit the daily cash summary and update General Cashier’s report<br>• Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required<br>• Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound &amp; outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li></ul><br><span><span>Key Result Areas&nbsp;</span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>