General Practitioner Jobs in UAE
1154 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><strong>Role Overview</strong></span></span><br>
<span><span>An experienced Field Test & Integration Engineer is required on a to support the validation and deployment of an autonomous ground robotics platform. This role spans the full validation lifecycle, including systems integration, sensor calibration, parameter tuning, structured field testing, and technical reporting.</span></span><br>
<span><span>The position involves close collaboration with cross-functional engineering teams to bring new platform configurations to field-ready status and validate their performance under real-world operating conditions.</span></span><br>
<span><span>The ideal candidate combines strong hands-on technical capability with field experience, and is equally comfortable configuring ROS launch files, performing LiDAR-camera calibration, executing test campaigns, and producing structured technical reports.</span></span>
<br>
<span><span><strong>Key Responsibilities</strong></span></span><br>
<span><span><strong>Test Planning & Execution</strong></span></span>
<ul>
<li><span><span>Design and develop test plans, field campaigns, protocols, and acceptance criteria based on system requirements and operational scenarios</span></span>
</li><li><span><span>Execute end-to-end testing of hardware, software, and integrated subsystems in both controlled and real-world environments</span></span>
</li><li><span><span>Monitor and capture system performance metrics, including navigation accuracy, localization drift, obstacle avoidance, path tracking, and overall system stability</span></span>
</li><li><span><span>Maintain accurate test logs, execution records, and traceability within test management systems</span></span>
</li><li><span><span>Ensure all testing activities comply with safety standards and operational protocols</span></span>
</li></ul>
<br>
<span><span><strong>Systems Integration</strong></span></span>
<ul>
<li><span><span>Support hardware-software integration activities, including subsystem bring-up, sensor integration, and onboard compute configuration</span></span>
</li><li><span><span>Validate system interfaces and communication protocols (ROS1/ROS2 topics, services, actions; CAN bus; serial; Ethernet)</span></span>
</li><li><span><span>Verify hardware connections, driver functionality, and data pipeline integrity during integration of sensors and actuators</span></span>
</li><li><span><span>Execute integration and regression testing following system updates or component changes</span></span>
</li><li><span><span>Reproduce, document, and track integration defects with clear logs, system states, and replication steps</span></span>
</li></ul>
<br>
<span><span><strong>Sensor Calibration & System Tuning</strong></span></span>
<ul>
<li><span><span>Perform intrinsic and extrinsic calibration of sensors including LiDAR, cameras (monocular, stereo, RGB-D), IMU, and GNSS/GPS using standard toolchains</span></span>
</li><li><span><span>Validate calibration accuracy through reprojection error analysis and diagnostic evaluation</span></span>
</li><li><span><span>Ensure proper time synchronization across all sensors and compute systems for accurate sensor fusion</span></span>
</li><li><span><span>Tune navigation and control parameters such as velocity profiles, waypoint tracking gains, costmaps, and recovery behaviors</span></span>
</li><li><span><span>Validate SLAM initialization, mapping consistency, loop closure performance, and localization stability across environments</span></span>
</li><li><span><span>Maintain detailed calibration records and parameter version control for traceability</span></span>
</li></ul>
<br>
<span><span><strong>Field Operations & Equipment Management</strong></span></span>
<ul>
<li><span><span>Operate and maintain robotic platforms and supporting equipment in diverse field environments (e.g., desert, outdoor, semi-structured terrain)</span></span>
</li><li><span><span>Conduct pre-deployment system checks and diagnose issues before and during operations</span></span>
</li><li><span><span>Monitor live telemetry and diagnostics during testing; safely intervene when anomalies arise</span></span>
</li><li><span><span>Manage field logistics including site setup, safety controls, equipment transport, and post-test data retrieval</span></span>
</li></ul>
<br>
<span><span><strong>Reporting & Continuous Improvement</strong></span></span>
<ul>
<li><span><span>Produce structured test reports including objectives, methodologies, results, defect summaries, and engineering recommendations</span></span>
</li><li><span><span>Support release readiness assessments through test coverage analysis, defect tracking, and risk evaluation</span></span>
</li><li><span><span>Provide actionable feedback to engineering teams based on observed system behavior and failure modes</span></span>
</li><li><span><span>Contribute to continuous improvement of validation processes, calibration workflows, and integration practices</span></span>
</li></ul>
<br>
<span><span><strong>Qualifications & Skills</strong></span></span><br>
<span><span><strong>Required</strong></span></span>
<ul>
<li><span><span>Bachelor’s or Master’s degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, or a related field</span></span>
</li><li><span><span>8+ years of experience in testing autonomous systems, robotics platforms, or complex integrated hardware/software systems</span></span>
</li><li><span><span>Hands-on experience with ROS/ROS2 (topic inspection, launch configuration, bag recording/replay)</span></span>
</li><li><span><span>Proven experience in sensor calibration (intrinsic, extrinsic, and temporal)</span></span>
</li><li><span><span>Practical experience tuning navigation, perception, or control systems</span></span>
</li><li><span><span>Strong understanding of autonomous system architecture (perception, localization, mapping, planning, control)</span></span>
</li><li><span><span>Proficiency in Python and Bash for scripting, data analysis, and log processing</span></span>
</li><li><span><span>Strong written communication skills with the ability to produce structured technical documentation</span></span>
</li><li><span><span>Solid understanding of safety principles and field operation protocols</span></span>
</li><li><span><span>Willingness and ability to travel to remote field locations</span></span>
</li></ul>
<br>
<span><span><strong>Preferred</strong></span></span>
<ul>
<li><span><span>Experience validating SLAM systems (e.g., Cartographer, RTAB-Map, LIO-SAM)</span></span>
</li><li><span><span>Familiarity with simulation tools such as Gazebo, Isaac Sim, or Unity</span></span>
</li><li><span><span>Experience with test management tools (e.g., Jira, Zephyr, Testmo) and requirements traceability</span></span>
</li><li><span><span>Knowledge of CAN bus and embedded communication protocols</span></span>
</li><li><span><span>Experience working with outdoor or rugged robotic systems</span></span>
</li><li><span><span>Familiarity with functional safety standards (e.g., ISO 26262, IEC 61508)</span></span>
</li><li><span><span>Background in verification and validation methodologies or formal release processes</span></span>
</li><li><span><span>Prior contract or consulting experience within robotics, industrial, or applied research environments</span></span>
</li></ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<p>This position requires in-role training at an operating site. <br>Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.<br>As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.<br>As part of the new hire DA Day 0 training, you are responsible for ensuring completion of all assigned mandatory trainings.<br>As a Driver Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.<br>Key job responsibilities<br>• Facilitate daily training classes for up to 30 people (based on training capacity), including in-station classes and drive-alongs<br>• Create Learning App users and assign Day 0 Onboarding training<br>• Follow-up on Day 1 training assignments<br>• Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.<br>• Conduct DA coaching sessions<br>• Participate in DA standups.<br>• Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation<br>• Support with translation of training material<br>• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties. <br>• Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.<br>• Educate and audit driver safety and compliance standards such as safe road driving practices. <br>• Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.<br>• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation. <br>• Work outside and drive different motor vehicles over the road. <br>• Drive in accordance with local traffic requirements. <br>• Stay connected to the operation by participating in on-road processes on a regular basis <br>• Be a resource to the delivery station for driver training-related questions <br>• Work as a peer trainer on an as needed basis to support the business. <br>• Motivate, coach, and provide feedback to Delivery Associates during Training <br>• Be a resource to the delivery station for driver training-related questions.<br>• Conduct Ride along Audit with DAs. <br>• Travel to multiple sites<br>• Effectively operate a GPS <br>• Work 45 hours/week, and overtime as required<br>- 1+ years of Microsoft Office products and applications experience<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- high school diploma or equivalent<br>- High school or equivalent<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Work 40 hours/week, and overtime as required<br>- Valid and active driver's license<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b><i><span>Welcome to Warner Bros. Discovery… the stuff dreams are made of.</span></i></b></p><br><br><br><p><b><span>Who We Are… </span></b></p><br><br><p><span>When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the <i>storytellers</i> bringing our characters to life, the<i> creators</i> bringing them to your living rooms and the <i>dreamers</i> creating what’s next…</span></p><br><br><br><p><span>From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.</span></p><br><br><br><p>We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.</p><br><br><br><p><span>To see what it’s like to work at CNN, follow @WBDLife on </span>Instagram<span> and </span>X<span>!</span></p><br><br><br><br><p><b>Your New Role...</b></p><br><br><br><p>CNN International is seeking a Business Operations Coordinator to join our Abu Dhabi bureau on a fixed‑term contract for one year. Reporting to the Manager, CNNI Business Operations, this role supports broadcast news operations across the UAE, primarily based in Abu Dhabi. Working closely with global and regional partners, you will focus on ensuring financial operations run smoothly in a fast‑paced news environment, with additional responsibility for assisting with administrative and business operations. If you enjoy coordinating complex processes and supporting operational excellence, we would welcome your application.</p><br><br><br><br><p><b>Your Role Accountabilities...</b></p><br><br><br><ul><li><p>Provide bureau accounting and administrative support, including document filing, reconciliations, contract management, office supplies, vehicle coordination and general office operations.</p><br><br></li><li><p>Deliver accounts payable and expense management support by processing invoices, vendor setup, expense reports, cash advances and responding to related queries.</p><br><br></li><li><p>Ensure all local business trade licences, filming permits, press cards, legal documentation and Chamber of Commerce bank guarantee letters are current and compliant, working with CNN/Warner Bros. Discovery teams and UAE authorities.</p><br><br></li><li><p>Provide employee operational support including Concur assistance, travel booking support, and Humanity/Workday tracking.</p><br><br></li><li><p>Prepare and coordinate NOCs, salary specification letters and other official documentation for government entities, banks, landlords, embassies and private organisations.</p><br><br></li><li><p>Coordinate onboarding for employees, freelancers and interns, including visas, Emirates ID, medical insurance, relocation support and liaison with GPS and EMEA HR.</p><br><br></li><li><p>Act as the office liaison with TwoFour54, Security and Maintenance, support PR and corporate events, and participate in out‑of‑hours or weekend call‑out rotas during breaking news.</p><br><br></li></ul><br><br><p><b>Qualifications & Experience…</b></p><br><br><br><ul><li><p>Previous involvement in finance coordination is essential, with practical knowledge of processing invoices, payments, reimbursements and expense reports.</p><br><br></li><li><p>Experience of business operations and project‑based environments.</p><br><br></li><li><p>Advanced understanding of UAE business practices and local customs.</p><br><br></li><li><p>Exposure to coordinating corporate, cross‑functional projects.</p><br><br></li><li><p>Fluency in spoken and written English, with additional languages considered a plus.</p><br><br></li></ul><br><br><br><br><p><b><span>How We Get Things Done…</span></b></p><br><br><br><p><span>This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at </span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>www.wbd.com/guiding-principles/</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span> along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.</span></p><br><br><br><p><b><span>Championing Inclusion at WBD</span></b></p><br><br>Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.<br><br><p><span>If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our </span>accessibility page<span> for instructions to submit your request.</span></p><br><br><br><br><br><br><br> </div>
<p>Operations & Sales Coordinator
Location: Dubai, UAE
Department: Region EMEA – Local Operations
Industry: Road Transport | Trucking | Container Logistics | Port Operations
About the Role
We are looking for an experienced Operations & Sales Coordinator with a strong background in road trucking and container transportation. This role is ideal for candidates who have worked with transport/trucking companies managing heavy truck operations, container movements, port logistics, and domestic road freight, while also supporting sales by maximizing fleet utilization.
Please note: This is NOT a general logistics role. We are specifically seeking candidates with experience in road trucking operations and container transportation.
Key Responsibilities
• Coordinate daily road trucking operations and ensure smooth transportation of containers across the UAE.
• Plan and optimize truck schedules to maximize fleet utilization.
• Coordinate with drivers, carriers, subcontractors, workshops, and port operators.
• Monitor container movements between ports, warehouses, and customer locations.
• Act as the primary point of contact for customers regarding transport operations.
• Resolve operational issues and ensure agreed KPIs and SLAs are achieved.
• Prepare operational and performance reports.
• Maintain excellent customer service while ensuring timely deliveries.
Sales Responsibilities
• Generate business by utilizing available truck capacity for domestic transportation jobs.
• Develop relationships with freight forwarders, shipping lines, import/export companies, and transport customers.
• Identify new business opportunities within the UAE road transport market.
• Negotiate transport rates and service agreements.
• Support revenue growth by maximizing truck utilization and reducing empty return trips.</p><p>• Bachelor's Degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 3–5 years of UAE experience in a Road Transport/Trucking company (Mandatory).
• Hands-on experience managing heavy truck operations and container transportation.
• Experience coordinating port operations and container movements.
• Proven sales experience in generating domestic trucking business and utilizing excess fleet capacity.
• Strong understanding of UAE road transport operations and container logistics.
• Excellent communication and customer service skills.
• Experience using transport management systems, GPS tracking, or fleet management software.
• UAE Driving License is mandatory.
• Fluency in English is required. Hindi and Urdu are highly preferred.
Preferred Background
Candidates with experience from companies such as:
• DP World Logistics
• Tristar Group
• GAC Logistics
• Emirates Transport (Trucking Division)
• RSA Global (Road Transport)
• Noatum Logistics
• Al Masaood Logistics
• Al Naboodah Logistics
• Bin Hafeez General Transport
• Al Faris Group
• Al Marwan Heavy Transport
• Ghantoot Transport
• Important
We are only considering candidates with experience in road trucking, container transport, and port operations. General logistics, courier, warehouse, bus, van, bike delivery, passenger transport, or 3-ton pickup experience will not be considered.</p>
<p>Operations & Sales Coordinator
Location: Dubai, UAE
Department: Region EMEA – Local Operations
Industry: Road Transport | Trucking | Container Logistics | Port Operations
About the Role
We are looking for an experienced Operations & Sales Coordinator with a strong background in road trucking and container transportation. This role is ideal for candidates who have worked with transport/trucking companies managing heavy truck operations, container movements, port logistics, and domestic road freight, while also supporting sales by maximizing fleet utilization.
Please note: This is NOT a general logistics role. We are specifically seeking candidates with experience in road trucking operations and container transportation.
Key Responsibilities
• Coordinate daily road trucking operations and ensure smooth transportation of containers across the UAE.
• Plan and optimize truck schedules to maximize fleet utilization.
• Coordinate with drivers, carriers, subcontractors, workshops, and port operators.
• Monitor container movements between ports, warehouses, and customer locations.
• Act as the primary point of contact for customers regarding transport operations.
• Resolve operational issues and ensure agreed KPIs and SLAs are achieved.
• Prepare operational and performance reports.
• Maintain excellent customer service while ensuring timely deliveries.
Sales Responsibilities
• Generate business by utilizing available truck capacity for domestic transportation jobs.
• Develop relationships with freight forwarders, shipping lines, import/export companies, and transport customers.
• Identify new business opportunities within the UAE road transport market.
• Negotiate transport rates and service agreements.
• Support revenue growth by maximizing truck utilization and reducing empty return trips.</p><p>• Bachelor's Degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 3–5 years of UAE experience in a Road Transport/Trucking company (Mandatory).
• Hands-on experience managing heavy truck operations and container transportation.
• Experience coordinating port operations and container movements.
• Proven sales experience in generating domestic trucking business and utilizing excess fleet capacity.
• Strong understanding of UAE road transport operations and container logistics.
• Excellent communication and customer service skills.
• Experience using transport management systems, GPS tracking, or fleet management software.
• UAE Driving License is mandatory.
• Fluency in English is required. Hindi and Urdu are highly preferred.
Preferred Background
Candidates with experience from companies such as:
• DP World Logistics
• Tristar Group
• GAC Logistics
• Emirates Transport (Trucking Division)
• RSA Global (Road Transport)
• Noatum Logistics
• Al Masaood Logistics
• Al Naboodah Logistics
• Bin Hafeez General Transport
• Al Faris Group
• Al Marwan Heavy Transport
• Ghantoot Transport
• Important
We are only considering candidates with experience in road trucking, container transport, and port operations. General logistics, courier, warehouse, bus, van, bike delivery, passenger transport, or 3-ton pickup experience will not be considered.</p>
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking a detail-oriented and analytical Land Surveyor to join our team in Dubai, United Arab Emirates. As a Land Surveyor, you will play a crucial role in our infrastructure projects, ensuring precise measurements and alignments for various construction activities.<br> Conduct topographic, control, and setting-out surveys for infrastructure projects, including stormwater drainage and microtunneling works Establish, verify, and maintain survey control points, benchmarks, and reference grids Review and apply approved drawings, alignment data, and coordinate systems in compliance with local standards and project requirements Perform precise measurements for horizontal and vertical alignments, pipe inverts, tunnel drives, and shaft locations Conduct as-built surveys and verify the accuracy of contractors' as-built drawings Monitor microtunneling drive alignments and breakthrough coordinates, ensuring compliance with allowable tolerances Maintain up-to-date survey records, field books, and digital data files Collaborate with contractors and supervision teams to resolve survey discrepancies or deviations on-site Verify and certify survey results for measurement sheets, interim payments, and progress verification Participate in pre-construction and progress meetings to provide input on survey status and required actions Ensure compliance with health and safety standards during all field operations Calibrate and maintain survey instruments according to project quality assurance procedures Provide support during testing, commissioning, and handover stages by verifying final levels and coordinates <br>Qualifications<br> Diploma or Bachelor's Degree in Surveying, Civil Engineering, or related discipline Minimum 7 years of experience in surveying and setting-out for infrastructure projects Proficiency in Auto CAD, Civil 3D, GPS, Total Station, and surveying software Strong understanding of coordinate systems, datum control, and vertical alignment verification Experience with deep pipeline, shaft construction, and tunnel alignment monitoring RTA approval and certification for Microtunneling Works (mandatory) Familiarity with RTA, DM, and DEWA standards for utility and infrastructure projects Expertise in stormwater drainage and microtunneling works Knowledge of UAE construction standards and procedures, particularly in Dubai Strong mathematical and problem-solving skills Excellent attention to detail and accuracy in all aspects of work Good physical fitness for fieldwork activities Valid driver's license Relevant university or college qualification (Min 3 Years of Diploma in Civil or Survey) RTA/ DM Approval is preferred <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153828<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong><br><span>• Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• Update & maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br>
<p><strong><span>Customer Relationship Building</span></strong><br><span>• Build and deepen relationships with existing Priority Customers </span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People & Talent</strong> </span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance </span></strong></p><br><br>
<p><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><strong><span>Other Responsibilities</span></strong><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. <br>• Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in relationship management.</span><br><span>• Experience in handling all Banking Customer Services & Investment Products.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Proficiency in Computers.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• Good knowledge of banking practises and regulations.</span><br><span>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br>
<p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br>
<p><span>Together we:</span></p><br><br>
<ul>
<li><span><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li>
<li><span><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li>
<li><span><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
About Steer AI<br>Steer AI is an autonomous mobility technology company powered by Venture One, the commercialization arm of the Advanced Technology Research Council. Steer AI’s advanced AI-powered autonomy stack, developed by the Technology Innovation Institute, empowers the logistics and defense industries by turning industrial vehicles into autonomous powerhouses that can handle complex off-road missions, transform operations and protect organizations' most important assets: their workforce.<br>About the role<br>Steer AI builds off-road autonomy for defense: ground vehicles and robots that perceive, plan, and operate in unstructured, GPS-degraded, and contested terrain. We are seeking a Principal Systems Engineer to serve as the senior technical steward for systems engineering across our autonomy programs and to lead the Systems and Design team of systems engineers and systems architects. You will be ultimately responsible for systems engineering across the company, writing and driving the system requirements across the autonomy stack, our unmanned ground vehicles (UGVs), and our command and control (C2) systems. In this role you will drive the systems engineering at Steer AI, including establishing the standards, processes, and rigor that scale across multiple programs. You will work as a hands-on technical leader, setting requirements and architectural direction, mentoring engineers, and partnering with the Growth and Product teams to translate customer and mission requirements into fielded capability. <br>Key Responsibilities<br>Systems Engineering Ownership: Take ultimate responsibility for systems engineering at Steer AI, owning and evolving the architecture for our off-road autonomous systems and ensuring designs meet performance, reliability, safety, and survivability goals across a range of mission profiles and platforms. Systems Engineering Standards (Org-Wide): Define and govern the systems engineering practice across products and programs, covering requirements management, interface control, verification and validation strategy, MBSE methodology, and architecture review gates, so that rigor and traceability scale as the company grows. Team Leadership: Lead the Systems and Design team of systems engineers and systems architects. Set technical direction, allocate work across programs, develop the team's capabilities, and hold accountability for the quality and consistency of systems engineering deliverables. System Requirements and Traceability: Author and drive the top-level system requirements across the full autonomy stack, our unmanned ground vehicles (UGVs), and our command and control (C2) systems. Establish and maintain the system and subsystem requirements (SRS, ICDs) that flow from top-level system requirements so they are clear, traceable, and verifiable, owning the requirements lifecycle from elicitation through validation against mission needs. Model-Based Systems Engineering (MBSE): Drive adoption of Sys ML and MBSE to model system behavior, structure, and interfaces, creating an authoritative system model that anchors design decisions and cross-team alignment. Risk, Safety, and Assurance: Partner with the safety and cybersecurity tams to drive system-level risk management and safety case development, applying functional safety and autonomy assurance standards such as ISO 26262, ISO 21448 (SOTIF), and UL 4600, along with applicable defense and regulatory requirements for autonomous and unmanned ground systems. Prototyping, Verification, and Field Test: Define the verification and validation strategy spanning simulation, hardware-in-the-loop and software-in-the-loop testing, and real-world field testing. Guide prototype development and test campaigns against defined requirements and performance indicators in representative off-road environments. Customer and Program Support: Work alongside the Growth and Product teams to support proposals, technical reviews (SRR, PDR, CDR), capability demonstrations, and roadmaps, translating customer and mission requirements into executable engineering plans. Technical Mentorship: Mentor other systems engineers and adjacent disciplines, strengthening systems thinking, design rigor, and technical decision-making across the organization through influence rather than direct management of every engineer. Cross-Functional Collaboration: Coordinate across engineering development, verificationa nd validation and product teams to ensure clean integration, well-defined interfaces, and architectural alignment from concept through deployment. <br>Qualifications <br>Education: Bachelor's or Master's degree in Systems Engineering, Robotics, Mechatronics, Electrical Engineering, Computer Science, or a related field. Advanced degree preferred. Experience: 8 to 12 or more years in systems engineering or system architecture, including demonstrated principal-level ownership of complex system architectures for autonomous vehicles, UGVs, or field robotics, with a record of taking systems from concept to fielded deployment. Leadership: Experience leading and developing systems engineering teams or functions, setting technical standards across multiple programs, and mentoring senior engineers. Technical Expertise: Strong command of systems engineering principles, including the ISO 15288 lifecycle and V-model, Sys ML, MBSE, sensor fusion, and autonomous-vehicle technologies, with the judgment to apply them pragmatically in a fast-moving startup. Software and Tools: Proficiency with MATLAB, Simulink, and ROS, and with architecture-modeling tools such as Cameo Systems Modeler or Enterprise Architect, along with familiarity with requirements management tools such as DOORS, Jama, or Polarion. Autonomous Systems: Hands-on experience with autonomous vehicles, unmanned ground vehicles (UGVs), or field robotics operating in unstructured or off-road environments. Safety Standards: Strong familiarity with functional safety and autonomy assurance standards such as ISO 26262, ISO 21448 (SOTIF), and UL 4600, and with the application of safety cases to autonomous systems. Emerging Technologies: Working knowledge of AI/ML, edge computing, and cloud computing as applied to autonomous systems, including the architectural trade-offs they introduce. Simulation and Testing: Experience defining verification and validation strategy across simulation tools such as MATLAB and Simulink, software-in-the-loop and hardware-in-the-loop testing, and real-world field testing of robotic systems. Defense Context: Experience supporting defense programs, government customers, or structured acquisition and milestone review processes is strongly preferred. Communication: Strong verbal and written communication, with the ability to present complex technical concepts clearly to engineering teams, executives, and defense customers. Problem-Solving: Strong analytical and systems-thinking ability, particularly in integrating complex, multidisciplinary systems and resolving difficult design and safety challenges. Agile Development: Comfortable working in Agile development environments and balancing engineering rigor with startup pace<br>What we offer<br>We offer a competitive salary, a comprehensive benefits package, and the opportunity to work alongside some of the brightest minds in the Autonomous Robotics industry. Our work culture is collaborative and inclusive, with a strong focus on innovation and personal growth. If you're passionate about advancing the frontiers of Autonomous Robotics and eager to leave a lasting mark in this domain, seize the opportunity and apply today to join us in sculpting the future of this dynamic field!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda</span></p><br><br>
<br>
<p><span><strong>Acquisition & Sales Management</strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<br>
<p><span><span><strong>Processes</strong></span></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People & Talent</span> </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><span><span><strong>Risk Management</strong></span></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance </strong></span></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><br><span><span><strong>Regulatory & Business Conduct</strong> </span></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><span><strong>External</strong></span>:</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<br>
<p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast.<br> We're combining first-principles thinking with cutting-edge technology to build a radically better energy system.<br> We raised $210M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.<br> As data centres become one of the largest and fastest-growing sources of electricity demand, Fuse is expanding into high-performance compute infrastructure that sits at the intersection of energy and AI.<br> We're building the GPU/CUDA performance layer and the inference serving layer at the same time, from scratch - and we're looking for the founding engineer to own the latter.<br> We're looking for a Founding AI Inference Engineer to define and build how Fuse serves AI inference workloads at scale, reporting directly to the CTO.<br> Where our CUDA and GPU engineering hires own kernel-level and hardware performance, this role owns the layer above it: how models actually get served, scaled, and delivered against committed performance targets.<br> The Opportunity Fuse is seeing significant demand for data centre capacity across the markets we operate in, primarily for inference.<br> Few companies in the world can pair real power delivery with real compute the way Fuse can, which puts inference serving at the heart of how we turn that advantage into the best offering in the market.<br> That's this role.<br> Responsibilities Define Fuse's inference serving strategy and architecture from first principles.<br> Design and build the serving stack: request routing, batching, scheduling, and autoscaling for high-throughput, latency-sensitive inference workloads.<br> Own model-level optimisation strategy for serving - deciding where and how to apply quantisation, distillation, speculative decoding, and similar techniques to improve throughput and cost per token, partnering with the CUDA/GPU engineers.<br> Make the core software architecture calls on serving frameworks and orchestration (e.<br>g. vLLM, TensorRT-LLM, SGLang, Triton Inference Server, or equivalents).<br> Translate throughput, latency, and uptime commitments into concrete technical specifications and serving capacity plans.<br> Act as a direct technical owner of inference performance and reliability.<br> Work closely with the CUDA and GPU engineering teams to ensure custom kernels and hardware performance work are integrated cleanly into the serving layer.<br> Set the standards, tooling, and benchmarks this function will run on as it grows.<br> Competitive salary and an equity sign-on bonus.<br> Biannual bonus scheme.<br> Fully expensed tech to match your needs.<br> Breakfast and dinner allowance for office based employees.<br> 4+ years of experience building or operating large-scale inference serving systems, or equivalent strong project/industry experience.<br> Deep, hands-on experience with inference serving frameworks and the techniques used to optimise them (batching, KV-cache management, quantisation, speculative decoding).<br> Strong systems thinking - able to reason about the full path from incoming request to served response across a large cluster.<br> Comfortable working directly with GPU/CUDA engineers to integrate low-level performance work into a serving system.<br> A track record of making high-stakes architecture calls and owning the outcome.<br> Comfort operating without a playbook - this is a founding role shaping a new function around architecture that's still early-stage, not joining an established one.<br> Nice to Have Experience with Triton or custom ML inference/training frameworks.<br> Experience with autoscaling or capacity planning for large-scale inference workloads.<br> Exposure to multi-tenant serving or SLA-driven infrastructure.<br> Background at a hyperscaler, frontier AI lab, or large-scale distributed inference system.<br> Familiarity with Kubernetes/Slurm for cluster orchestration.<br> Interest or experience in energy markets, grid systems, or sustainability-focused compute.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><span><strong><span>Strategy</span></strong></span><br><span>• Supporting the Senior/Associate Director for Revenue generation and business development </span><br><span>• Drive the Digital Agenda</span></p><br><br>
<br>
<p><span><strong><span>Business</span></strong></span></p><br><br>
<p><span><strong><span>Acquisition & Sales Management</span></strong></span><br><span>• Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to </span><span>Senior/Associate Director</span><br><span>• Update & maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br>
<br>
<p><span><strong><span>Customer Relationship Building</span></strong></span><br><span>• Build and deepen relationships with existing Priority Customers </span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in </span><span>other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br> <br><p><span><strong><span>Processes</span></strong></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br>
<br>
<p><span><strong><span>People & Talent </span></strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work </span><span>in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance</span><span> against those responsibilities and objectives.</span></p><br><br> <br><p><span><strong><span>Risk Management</span></strong></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the </span><span>supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the </span><span>same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br>
<p><br><span><strong><span>Governance </span></strong></span></p><br><br>
<p><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br> <br><p><span><strong><span>Regulatory & Business Conduct </span></strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, </span><span>regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence </span><span>to group code of conduct.</span></p><br><br>
<br>
<br>
<p><span><strong><span>Key stakeholders</span></strong></span><br><span><strong><span>Internal:</span></strong></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><strong><span>External:</span></strong></span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<br>
<p><span><strong><span>Other Responsibilities</span></strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in relationship management.</span><br><span>• Experience in handling all Banking Customer Services & Investment Products.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Proficiency in Computers.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• Good knowledge of banking practises and regulations.</span><br><span>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals</span><br><span>• Drive the Digital Agenda</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>Acquisition & Sales Management</span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.</span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process.</span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Customer Relationship Building</strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<p><span><strong>Processes</strong></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span><br><br><span><strong>People & Talent </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br><br><span><strong>Governance </strong></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span><br><br><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><span>External</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p>• Manage Conduct <br>• Manage Risk<br>• Manage People<br>• Spot Opportunities<br>• Solve Problems<br>• Take the Lead<br>• Build Resilience</p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
Job Summary<br><br>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach. The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements. The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments. This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.<br><br>Key Responsibilities<br><br>Strategy<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Business<br><br>Acquisition & Sales Management<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations. Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Customer Relationship Building<br><br>Build and deepen relationships with existing Priority Customers. Build and deepen relationships with Premium Banking customers to support future Priority qualification. Effectively meeting customer expectations and handling/reduction of customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank. Conduct regular customer reviews through telephone, video and digital engagement channels. Develop long-term customer relationships through consistent and proactive engagement. Support customer retention and relationship growth across both Premium and Priority Banking portfolios. Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.<br><br>Processes<br><br>Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on Customer Data Confidentiality. Ensure all customer interactions are accurately documented within approved Bank systems. Maintain quality customer engagement standards across all virtual communication channels. Execute customer contact activities in line with the Contact Management Plan and applicable service standards.<br><br>People & Talent<br><br>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibly delegate work to staff, providing coaching and support where required. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Participate actively in learning, certification and development programmes. Support the development of UAE National talent and contribute positively to the ARM talent pipeline.<br><br>Risk Management<br><br>Ensure KYC/AML updates, proper zero error documentation. Updating the C-Manager, adhering to the Contact Management Plan. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards. Maintain accurate records of customer conversations, recommendations and engagement activities.<br><br>Governance <br><br>To be able to detect any suspicious transactions, Money laundering, forgeries etc. Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.<br><br>Regulatory & Business Conduct<br><br>Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Ensure fair customer outcomes through all customer interactions and recommendations. Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.<br><br>Key stakeholders<br><br>Internal<br><br>Product Manager – Priority Banking – for Launch and implementation of product campaigns. Customer Service Manager – WM – for Product services to the customers. Unit Heads – Treasury – Implementation of sales strategies. Branch Managers – Implementation of sales strategies. Marketing Manager – WM – Coordinate marketing and research activities. Country Money Laundering Prevention Officer. Assistant Relationship Managers. Associate Relationship Managers. Senior Associate Relationship Managers. Team Leaders. Priority Banking and Wealth Management teams.<br><br>External<br><br>Existing and Prospective Customers – for Acquisition and retention of business. Premium Banking Customers. Priority Banking Customers.<br><br>Other Responsibilities<br><br>Ability to maintain a highly decent professional environment within the Priority Centre. Educate Clients on using of other delivery channels. Conduct structured outbound customer engagement activities on a daily basis. Support customer servicing, acquisition, retention and portfolio growth through virtual engagement. Support qualification of Premium Banking customers into Priority Banking. Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact. Act as an ambassador of the Priority Banking proposition through every customer interaction.<br><br>Skills And Experience<br><br>Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience<br><br>Qualifications<br><br>University Graduate. Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services. Experience in handling all Banking Customer Services & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes. Excellent telephone-based relationship management and customer engagement skills. Networking ability to manage interdepartmental deliverables. Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community. Proficiency in Computers. Proficiency in CRM, customer engagement and digital communication platforms. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice. Strong understanding of Premium and Priority Banking customer propositions. UAE National preferred. Arabic language capability preferred.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.