Glass Technician Jobs - Dubai UAE

<p>Position Title: CFO – Group of Companies Employment Type: Full Time Salary AED: up to 60,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A leading diversified business groups, delivering innovative engineering, energy, infrastructure, technology, and industrial solutions globally. Job Description: • Lead the company's overall financial strategy, corporate planning, budgeting, forecasting, treasury, and capital management to maximize profitability and support long-term business growth across the Oil & Gas and Energy division. • Oversee financial reporting, compliance, taxation, risk management, internal controls, audits, and corporate governance while ensuring adherence to IFRS and local regulatory requirements. • Drive commercial and operational performance by partnering with executive management on project financing, investment evaluations, M&A opportunities, contract negotiations, and strategic business decisions. • Build and lead a high-performing finance organization, managing banking relationships, cash flow, working capital, and funding requirements for large-scale EPC, energy, and industrial projects.</p><p>• Bachelor's Degree in Finance, Accounting, Economics, or a related discipline; MBA or Master's Degree is highly preferred. • CPA, ACCA, CA, CMA, CFA, or equivalent internationally recognized professional qualification is mandatory. • Minimum 15+ years of progressive finance leadership experience, including 8+ years in a CFO, Finance Director, or equivalent executive role within the Oil & Gas, Energy, EPC, Industrial, Power, or Heavy Engineering sectors. • Experience working in the Middle East/GCC is highly preferred. Exposure to Iraq's Oil & Gas or Energy sector will be considered a significant advantage.</p>

This Is What Future Focus Feels Like<br><br>STRATEGY AND DEVELOPMENT<br><br>Senior Manager – Logistics Baggage & Cargo<br><br>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry<br><br>What You'll Deliver<br><br>You’ll lead the end‑to‑end capacity analysis and planning for Baggage & Cargo facilities, Material Handling Systems and Automation across DXB and DWC, covering both long‑term horizon and seasonal operations. You’ll translate forecast traffic scenarios and target service levels into future facility and infrastructure requirements to support master planning and development programmes. You’ll identify current and future capacity constraints and ensure they are addressed through structured action plans, mitigation strategies and stakeholder engagement. You’ll drive capacity‑related inputs into the IATA seasonal capacity declaration process, ensuring demand does not exceed declared capacity and service standards are protected. You’ll analyse the impact of infrastructure, technology, operational or regulatory changes on baggage and cargo capacity, developing evidence‑based recommendations and action plans. You’ll define and continually review service propositions and planning assumptions, ensuring future developments meet or exceed Dubai Airports’ service standards. You’ll work closely with planning, delivery, operations and regulatory stakeholders to promote timely development of required facilities. You’ll develop and maintain SLAs with key internal and external stakeholders to optimise utilisation of airport assets and maximise value. You’ll ensure capacity planning activities align with ICAO, IATA and GCAA guidelines, supporting compliant and sustainable airport development. You’ll provide clear, data‑driven insights and recommendations to senior stakeholders to support informed planning and investment decisions.<br><br>What You Bring<br><br>You’ll hold a degree in Mechanical/ Industrial Engineering, Business Analytics, Statistics, Operational Research or Related with 7–10 years of overall professional experience, including strong experience in capacity planning, operational analysis or infrastructure planning roles. You’ll have proven experience within the aviation, airport, hospitality or a closely related industry, with strong understanding of airport operations and service environments. You’ll have strong knowledge of ICAO, IATA, GCAA regulations and industry best practices, and their application to terminal and logistics developments. You’ll have thorough knowledge of strategic capacity planning as well as hands-on technical/engineering delivery (feasibility through commissioning) and, strong team leadership is required. You’ll have a solid understanding of baggage and cargo systems, terminal operations and supporting airport infrastructure. You’ll bring previous experience in analyzing complex operational and infrastructure data and translating it into clear, actionable planning outputs. You’ll have the ability to assess the operational impact of construction activities and infrastructure changes within live airport environments. You’ll have strong stakeholder management and influencing skills, with confidence working across planning, engineering, construction and operations teams. You’ll have a structured, analytical and detail‑oriented approach, balanced with the ability to operate in a fast‑paced, multi‑stakeholder environment.<br><br>Life at Dubai Airports<br><br>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.

1 Job Details<br>Job Title Organization Development & Workforce Planning Section Head<br>Department Organization Development and Change Enablement <br>Section Organization Development & Workforce Planning Section <br>Unit NA<br>Direct Manager Organization Development and Change Enablement Director<br> <br>2 Role Purpose<br>To lead and manage the organization's development and workforce planning functions by designing and implementing organizational structures, workforce strategies, and development frameworks that support long-term business objectives and enhance overall organizational effectiveness. <br> <br>3 Key Responsibilities<br>Organization Development Planning:<br><br>Develop and implement the Organizational Development (OD) strategy and related operational plans, ensuring alignment with the organization’s strategic objectives and business priorities. <br>Lead and manage OD-related projects, ensuring they are executed in line with approved operational plans, timelines, and key performance indicators (KPIs). <br>Direct the unit to foster effective engagements with DCT sectors / departments to identify organizational development needs. <br>Design and implement Organization Development policies, procedures, processes and tools to be deployed <br><br>Strategic Workforce Planning:<br><br>Direct and manage developing and implementing strategic workforce planning for DCT and its assets, aligning leading practices and utilizing various data sets related to workforce to ensure workforce projections are future-focused, reflect DCT’s required capabilities, and align to business priorities. <br>Support collaborating with various sections / units in the business to ensure that various data sets are accurate and reliable for future predictions are accurate or with a higher probability of success. <br>Analyze workforce data to develop recommendations for improving workforce efficiency and optimization, ensuring alignment with the organization’s strategic direction. <br><br>Organization Structure:<br><br>Directly developing the operating model for DCT’s sector and assets, in partnership with the business, ensuring all activities are effectively reflected in the chart, and ensuring effectiveness and efficiency of any suggested proposals. <br>Act as an internal advisor to DCT sectors / departments, ensuring the organization structure is aligned to the mandate, strategy and operating model, whilst considering opportunities for enhancing effectiveness and efficiency of the organization. <br><br> <br>Shared Activity<br>People Management <br><br>Manage the effective achievement of assigned objectives through the leadership of the Section by setting individual objectives, managing performance, developing and motivating staff to maximize performance. <br>Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements. <br>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization. <br><br>Budgeting and Financial Planning <br><br>Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines. <br><br> <br>Policies, Systems, Processes & Procedures <br><br>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. <br>Update policies, procedures when required to ensure section’s efficiency and effectiveness<br><br> <br>Continuous Improvement <br><br>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. <br><br> <br>4 Communication and Business Relationships<br>Internal<br><br>DCT Relevant Sectors / Departments <br><br>External<br><br>Consultancy Firms<br>DGE<br><br> <br>5 Qualifications<br><br>Bachelor’s degree (Master Preferred) in Human Resources Management, Organizational Psychology, Business Administration or any other degree within relevant industry. <br>AIHR, SHRM, STA Professional certification in human resources is preferred. <br><br> <br>6 Experience<br><br>At least 8 to 10 years of experience in Organization Development with at least 3 years of experience in a managerial position (Consultancy Experience Preferred) or any other experience within a similar role or industry<br><br> <br>7 Skills<br><br>Strategic thinking<br>OD systems knowledge<br>Policy development methodologies<br>Excellent research, analysis, and storytelling skills<br>Proficiency in data interpretation and simulation tools<br>Outstanding communication, negotiation, and stakeholder engagement skills<br>Ability to manage cross-functional teams and drive consensus

<p>Our Main Contracting Client has a new requirement for a number of well experienced QA QC Engineer to join their team in Dubai to work on high profile new high rise towers and new build villa masterplan projects. Successful candidates will have a proven background as a Civil QA QC Engineer working on high profile projects in the UAE with prior experience in working for recognised Main Contracting Companies This role is available for immediate joining and is hiring on a temporary to permanent basis as an initial 6 month contract position, outsourced through J10 Consulting, with the option to transfer to staff after 6 months to suit all parties. Key Responsibilities: • Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary processes. • Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other important QA/QC documents. • Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes. • Review quality of all materials at the site and ensure compliance with all project specifications and quality and collaborate with the department for all material procurement and maintain a quality of materials. • Supervise the effective implementation of all test and inspection schedules and ensure adherence to all procedures and coordinate with various teams to perform quality audits on processes. • Assist with employees to ensure knowledge of all quality standards and ensure compliance to all quality manual and procedures and collaborate with contractors and suppliers to maintain the quality of all systems. • Manage to lift of all types of equipment and handle the efficient storage of all hazardous materials and perform quality audits as per required schedule. • Analyze all products and non-conformance processes and evaluate all documents to ensure the maintenance of optimal quality and prepare monthly reports to evaluate performance. • Monitor an efficient system and record for all project activities and analyze all processes to ensure all work according to quality requirements. • Manage all work methods and maintain knowledge on all quality assurance standards and monitor continuous application for all quality assurance processes and recommend corrective actions for all processes. • Develop a method statement for the activity including risk assessment and job safety environmental analysis and Inspection Test Plan and Checklist based on specifications of the project. • Liaise the Technical Engineer for submission of material submittals to Consultant • Coordinate with the consultant's representative and Site In-charge for inspection. • Report to the Project Manager. • Able to Supervise Site Projects and Give Report on Site Work and Progress. • Able to manage and handle direct relationship with Consultants in relation to WIR and MIR</p><p>QA/QC Engineer Experience: • Degree or diploma in Civil Engineering or related • Candidates should have minimum 5 years experience in QA/QC Engineer, at least 2 with a main contracting company in the UAE. • Previous experience on high rise towers and / or large scale villa masterplan projects would be highly advantageous • Experience of liaising with and closing out WIR and MIR reports with leading PMC or Consultancy companies • Technically sound, Strategic planning skills, Analytical and extremely detail-oriented • Excellent time-management skills, with the ability to adjust quickly, should there be changes in work priorities. • Excellent communication skills in both verbal and written English.</p>

<p>Our Main Contracting Client has a new requirement for a number of well experienced QA QC Engineer to join their team in Dubai to work on high profile new high rise towers and new build villa masterplan projects. Successful candidates will have a proven background as a Civil QA QC Engineer working on high profile projects in the UAE with prior experience in working for recognised Main Contracting Companies This role is available for immediate joining and is hiring on a temporary to permanent basis as an initial 6 month contract position, outsourced through J10 Consulting, with the option to transfer to staff after 6 months to suit all parties. Key Responsibilities: • Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary processes. • Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other important QA/QC documents. • Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes. • Review quality of all materials at the site and ensure compliance with all project specifications and quality and collaborate with the department for all material procurement and maintain a quality of materials. • Supervise the effective implementation of all test and inspection schedules and ensure adherence to all procedures and coordinate with various teams to perform quality audits on processes. • Assist with employees to ensure knowledge of all quality standards and ensure compliance to all quality manual and procedures and collaborate with contractors and suppliers to maintain the quality of all systems. • Manage to lift of all types of equipment and handle the efficient storage of all hazardous materials and perform quality audits as per required schedule. • Analyze all products and non-conformance processes and evaluate all documents to ensure the maintenance of optimal quality and prepare monthly reports to evaluate performance. • Monitor an efficient system and record for all project activities and analyze all processes to ensure all work according to quality requirements. • Manage all work methods and maintain knowledge on all quality assurance standards and monitor continuous application for all quality assurance processes and recommend corrective actions for all processes. • Develop a method statement for the activity including risk assessment and job safety environmental analysis and Inspection Test Plan and Checklist based on specifications of the project. • Liaise the Technical Engineer for submission of material submittals to Consultant • Coordinate with the consultant's representative and Site In-charge for inspection. • Report to the Project Manager. • Able to Supervise Site Projects and Give Report on Site Work and Progress. • Able to manage and handle direct relationship with Consultants in relation to WIR and MIR</p><p>QA/QC Engineer Experience: • Degree or diploma in Civil Engineering or related • Candidates should have minimum 5 years experience in QA/QC Engineer, at least 2 with a main contracting company in the UAE. • Previous experience on high rise towers and / or large scale villa masterplan projects would be highly advantageous • Experience of liaising with and closing out WIR and MIR reports with leading PMC or Consultancy companies • Technically sound, Strategic planning skills, Analytical and extremely detail-oriented • Excellent time-management skills, with the ability to adjust quickly, should there be changes in work priorities. • Excellent communication skills in both verbal and written English.</p>

<p>Job Description: Finance & Operations Manager (Middle East)\r\n\r\nRole Overview\r\n\r\nDepartment: Finance\r\n\r\nLocation: Dubai, UAE (with regional oversight across GCC and Philippines)\r\n\r\nReports to: Group Finance Director\r\n\r\nOur client, an international design studio, is seeking a high-caliber Finance & Operations Manager to lead the finance function across their GCC and Philippines studios.\r\n\r\nThis is a pivotal role that blends financial leadership, operational rigour, and strategic business partnering. The successful candidate will navigate the unique commercial dynamics of a project-based design business-including WIP management, utilisation tracking, and resource-led revenue models-while ensuring regional compliance and driving operational excellence to support our continued growth.\r\n\r\nKey Responsibilities\r\n\r\nFinancial Leadership & Reporting\r\n\r\n * Team Management: Lead and mentor a 4-person Finance & Operations team, fostering a culture of high performance, professional development, and technical excellence.\r\n * Management Accounts: Oversee the timely preparation of accurate monthly management accounts (P&L, Balance Sheet, Cash Flow), ensuring strong month-end controls and full IFRS compliance.\r\n * Consolidation: Manage the consolidation of financial reporting across UAE and KSA entities, delivering actionable insights for Board-level reporting.\r\n * Budgeting & Strategy: Lead the budgeting, forecasting, and rolling forecast processes, ensuring they are tightly aligned with pipeline activity and workforce planning.\r\n * Commercial Analysis: Provide sophisticated financial modelling and commercial analysis to support strategic decision-making by the Group FD, CFO, and Principal.\r\n\r\nProject & Operational Oversight\r\n\r\n * Project Financials: Take full ownership of project-based financial management, including WIP, utilisation tracking, recovery rates, margin analysis, and revenue recognition.\r\n * Commercial Partnering: Proactively support project review meetings to identify and mitigate financial risks, such as margin erosion, scope creep, and delayed billing.\r\n * Operational Integrity: Ensure the accuracy of timesheets, cost allocations, and milestone-based invoicing in strict alignment with contract terms.\r\n * Systems Optimization: Partner with the Group Finance Systems & Process Manager to drive the adoption, automation, and standardization of systems (including Deltek) across regional offices.\r\n\r\nCompliance & Governance\r\n\r\n * Regulatory Adherence: Lead statutory accounting, corporate tax, VAT, and Zakat compliance (including specific ZATCA requirements in KSA). Ensure adherence to FTA, FATCA, and other relevant regional regulations.\r\n * Audit Management: Lead the annual audit process, acting as the primary point of contact for external auditors and tax advisors.\r\n * Treasury & Payroll: Oversee regional payroll, pension schemes, and partner drawings; manage cash flow, treasury functions, and banking relationships to maintain strong AR performance.<\/p><p>Qualifications, Experience & Skills\r\n\r\n * Professional Qualification: ACA, ACCA, CPA, or equivalent international accounting qualification.\r\n * Industry Experience: Proven experience in a project-based environment, ideally within architecture, design, engineering, or professional services.\r\n * Technical Expertise: * Deep knowledge of statutory accounting, audit management, and regional tax compliance.\r\n\r\n * Advanced proficiency in Excel and financial systems (experience with Deltek is highly preferred).\r\n\r\n * Operational Mindset: Strong understanding of internal controls, with a \"hands-on\" approach to process improvement and systems automation.\r\n * Leadership: Demonstrated experience in managing, mentoring, and developing small teams.\r\n * Communication: Exceptional ability to communicate complex financial concepts to non-financial senior stakeholders and leadership teams.\r\n * Personal Attributes: Proactive, solutions-oriented, and highly organized. Must be comfortable operating within a fast-paced, creative, and design-led studio environment.<\/p>

<p>1. Responsible for the full-cycle document management of the procurement process in EPC projects, including receipt, registration, numbering, distribution, archiving, and controlled management of all procurement documents, ensuring completeness, accuracy, and traceability. 2. Establish and maintain procurement document registers/trackers, including but not limited to: • Material Requisition MR • Request for Quotation RFQ • Invitation to Bid ITB • Technical / Commercial Bid Evaluation • Purchase Order PO • Vendor Document Register VDR • Vendor Data Requirement List VDRL • Inspection Documents • Shipping Documents • Final Vendor Dossier 3. Manage the full life cycle of vendor documentation, including receipt, review, distribution, expediting, and archiving of vendor-supplied drawings, technical specifications, data sheets, inspection records, quality certificates, manufacturing records, operation and maintenance manuals, and other related materials. 4. Track the submission status of vendor documents, update the Vendor Document Register (VDR) in a timely manner, and coordinate with procurement, engineering, quality, inspection, logistics, and other relevant departments to complete document review and approval processes in accordance with project schedules. 5. Prepare and manage Document Transmitals, ensuring that all internal and external document transmissions are timely, accurate, and properly controlled. 6. Implement and maintain procurement document revision control, ensuring that all stakeholders are working with the latest approved versions, thereby mitigating procurement and execution risks caused by version discrepancies. 7. Establish and maintain procurement document control trackers and statistical reports, covering document status, vendor submission rates, overdue document statistics, approval progress, etc., to provide data-driven support for project management. 8. Organize and manage procurement file archiving and project handover documentation, including the compilation, organization, and transfer of procurement records, Final Vendor Dossiers, Manufacturing Record Books (MRB), and other deliverable documentation for project close-out. 9. Upload, maintain, and update procurement-related documents in the Electronic Document Management System (EDMS), ensuring data integrity and completeness. 10. Support the Procurement Manager and project team in procurement audits, quality system audits, and project completion documentation reviews as required. 11. Perform other procurement document control duties as assigned by the department.</p><p>1. Bachelor’s degree or above, preferably in Archives Management, Engineering Management, Logistics Management, International Trade, Mechanical Engineering, Materials Engineering, Petroleum Engineering, or related disciplines. 2. Work Experience: 2.1. At least 3 years of experience in document control or procurement document control for EPC engineering projects. 2.2 Experience in EPC projects within the oil & gas, refining & petrochemical, chemical, power, LNG, or offshore engineering sectors is preferred. 2.3 Experience in overseas EPC projects or international engineering projects is preferred. 2.4 Familiar with vendor document management and full-cycle procurement documentation processes. 3. Professional Competencies: 3.1 Familiar with EPC project procurement management workflows and vendor documentation requirements. 3.2 Familiar with procurement document coding systems, document control procedures, and archival management standards. 3.3 Familiar with Vendor Data management processes, including VDR, VDRL, MRB, Final Vendor Dossier, and related documentation. 3.4 Understanding of the interface and interrelationship among procurement documents, quality documents, inspection documents, and logistics documents. 4. Language Proficiency: Good English reading and writing skills, with the ability to read procurement contracts, technical documents, and vendor materials, and to draft emails, Document Transmitals, and various procurement document control trackers in English. 5. Core Competencies: 5.1 Meticulous, detail-oriented, with strong sense of responsibility, document management awareness, and confidentiality. 5.2 Excellent communication and coordination skills, capable of effective collaboration with procurement, engineering, quality, inspection, logistics, and vendors. 5.3 Strong execution, planning, and time management skills, with the ability to meet project milestone deadlines. 5.4 Able to work under pressure and manage multiple projects and multiple vendors' documentation simultaneously.</p>

<p>1. Responsible for the full-cycle document management of the procurement process in EPC projects, including receipt, registration, numbering, distribution, archiving, and controlled management of all procurement documents, ensuring completeness, accuracy, and traceability. 2. Establish and maintain procurement document registers/trackers, including but not limited to: • Material Requisition MR • Request for Quotation RFQ • Invitation to Bid ITB • Technical / Commercial Bid Evaluation • Purchase Order PO • Vendor Document Register VDR • Vendor Data Requirement List VDRL • Inspection Documents • Shipping Documents • Final Vendor Dossier 3. Manage the full life cycle of vendor documentation, including receipt, review, distribution, expediting, and archiving of vendor-supplied drawings, technical specifications, data sheets, inspection records, quality certificates, manufacturing records, operation and maintenance manuals, and other related materials. 4. Track the submission status of vendor documents, update the Vendor Document Register (VDR) in a timely manner, and coordinate with procurement, engineering, quality, inspection, logistics, and other relevant departments to complete document review and approval processes in accordance with project schedules. 5. Prepare and manage Document Transmitals, ensuring that all internal and external document transmissions are timely, accurate, and properly controlled. 6. Implement and maintain procurement document revision control, ensuring that all stakeholders are working with the latest approved versions, thereby mitigating procurement and execution risks caused by version discrepancies. 7. Establish and maintain procurement document control trackers and statistical reports, covering document status, vendor submission rates, overdue document statistics, approval progress, etc., to provide data-driven support for project management. 8. Organize and manage procurement file archiving and project handover documentation, including the compilation, organization, and transfer of procurement records, Final Vendor Dossiers, Manufacturing Record Books (MRB), and other deliverable documentation for project close-out. 9. Upload, maintain, and update procurement-related documents in the Electronic Document Management System (EDMS), ensuring data integrity and completeness. 10. Support the Procurement Manager and project team in procurement audits, quality system audits, and project completion documentation reviews as required. 11. Perform other procurement document control duties as assigned by the department.</p><p>1. Bachelor’s degree or above, preferably in Archives Management, Engineering Management, Logistics Management, International Trade, Mechanical Engineering, Materials Engineering, Petroleum Engineering, or related disciplines. 2. Work Experience: 2.1. At least 3 years of experience in document control or procurement document control for EPC engineering projects. 2.2 Experience in EPC projects within the oil & gas, refining & petrochemical, chemical, power, LNG, or offshore engineering sectors is preferred. 2.3 Experience in overseas EPC projects or international engineering projects is preferred. 2.4 Familiar with vendor document management and full-cycle procurement documentation processes. 3. Professional Competencies: 3.1 Familiar with EPC project procurement management workflows and vendor documentation requirements. 3.2 Familiar with procurement document coding systems, document control procedures, and archival management standards. 3.3 Familiar with Vendor Data management processes, including VDR, VDRL, MRB, Final Vendor Dossier, and related documentation. 3.4 Understanding of the interface and interrelationship among procurement documents, quality documents, inspection documents, and logistics documents. 4. Language Proficiency: Good English reading and writing skills, with the ability to read procurement contracts, technical documents, and vendor materials, and to draft emails, Document Transmitals, and various procurement document control trackers in English. 5. Core Competencies: 5.1 Meticulous, detail-oriented, with strong sense of responsibility, document management awareness, and confidentiality. 5.2 Excellent communication and coordination skills, capable of effective collaboration with procurement, engineering, quality, inspection, logistics, and vendors. 5.3 Strong execution, planning, and time management skills, with the ability to meet project milestone deadlines. 5.4 Able to work under pressure and manage multiple projects and multiple vendors' documentation simultaneously.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Desktop and End-User Support</strong></p><ul><li><p>Provide onsite and remote technical support to end users.</p></li><li><p>Install, configure, and troubleshoot desktops and laptops.</p></li><li><p>Diagnose hardware, operating system, and application-related issues.</p></li><li><p>Perform basic hardware troubleshooting for laptops, desktops, monitors, docking stations, keyboards, and peripherals.</p></li><li><p>Install and configure approved business applications.</p></li><li><p>Support user profile and workstation configuration.</p></li><li><p>Perform basic system health checks and preventive maintenance.</p></li><li><p>Support Windows updates, drivers, and endpoint configuration.</p></li><li><p>Maintain accurate records of IT incidents and support activities.</p></li></ul><p><strong>Windows 11 Support</strong></p><ul><li><p>Install, configure, and troubleshoot Windows 11 Professional.</p></li><li><p>Resolve Windows startup, login, profile, performance, and application issues.</p></li><li><p>Configure local and organizational user profiles.</p></li><li><p>Perform Windows Update troubleshooting.</p></li><li><p>Troubleshoot device drivers and peripheral connectivity.</p></li><li><p>Support basic BitLocker-related user issues and escalate recovery or policy issues when required.</p></li><li><p>Perform basic operating system repair and recovery activities.</p></li><li><p>Rebuild and reconfigure user devices based on approved procedures.</p></li></ul><p><strong>Microsoft 365 and Outlook Support</strong></p><ul><li><p>Install and configure Microsoft 365 desktop applications.</p></li><li><p>Configure and troubleshoot Outlook user profiles.</p></li><li><p>Support email account configuration and synchronization issues.</p></li><li><p>Troubleshoot Outlook connectivity, search, indexing, and profile-related problems.</p></li><li><p>Configure shared mailboxes and calendars based on approved access permissions.</p></li><li><p>Support Microsoft Teams user configuration and basic troubleshooting.</p></li><li><p>Assist users with OneDrive synchronization issues.</p></li><li><p>Troubleshoot Microsoft 365 application activation and sign-in issues.</p></li><li><p>Escalate tenant-level, licensing, security, and administrative issues to the relevant support team.</p></li></ul><p><strong>Basic Network Troubleshooting</strong></p><ul><li><p>Perform first-level troubleshooting of wired and wireless network connectivity.</p></li><li><p>Diagnose basic LAN, Wi-Fi, DNS, DHCP, and IP connectivity issues.</p></li><li><p>Perform connectivity testing using standard troubleshooting tools and commands.</p></li><li><p>Check network cables, patch connections, switch ports, and endpoint connectivity.</p></li><li><p>Assist with basic Wi-Fi connectivity and authentication issues.</p></li><li><p>Identify whether an issue is related to the endpoint, local network, internet connection, or upstream service.</p></li><li><p>Coordinate with network engineers and internet service providers for advanced network issues.</p></li><li><p>Provide basic support for network printers and IP-connected office devices.</p></li></ul><p><strong>Printer and Peripheral Support</strong></p><ul><li><p>Install and configure network and local printers.</p></li><li><p>Troubleshoot basic printing, scanning, driver, and connectivity issues.</p></li><li><p>Coordinate with the printer service provider for hardware or managed print issues.</p></li><li><p>Support meeting room peripherals and basic audio/video connectivity where required.</p></li></ul><p><strong>User Account and Access Support</strong></p><ul><li><p>Provide first-level support for user login and password-related issues.</p></li><li><p>Assist with Microsoft 365 user sign-in and multi-factor authentication issues.</p></li><li><p>Support device onboarding and offboarding activities.</p></li><li><p>Configure user workstations for new employees.</p></li><li><p>Ensure devices are prepared according to approved IT standards.</p></li><li><p>Escalate account creation, licensing, and privileged access requests to authorized administrators.</p></li></ul><p><strong>IT Asset and Documentation Support</strong></p><ul><li><p>Maintain basic IT asset inventory for desktops, laptops, monitors, and peripherals.</p></li><li><p>Record device allocation and user assignment information.</p></li><li><p>Maintain documentation of common IT issues and resolutions.</p></li><li><p>Update network and IT asset information when changes are identified.</p></li><li><p>Assist with periodic IT inventory and equipment verification.</p></li><li><p>Ensure IT equipment is properly labelled and tracked.</p></li></ul><p><strong>Incident and Service Support</strong></p><ul><li><p>Respond to user IT support requests within agreed service timelines.</p></li><li><p>Troubleshoot and resolve Level 1 and basic Level 2 technical issues.</p></li><li><p>Document incidents, troubleshooting activities, and resolutions.</p></li><li><p>Escalate complex infrastructure, network, security, and cloud issues to the relevant technical team.</p></li><li><p>Follow up on escalated incidents until service restoration.</p></li><li><p>Provide regular updates to users regarding incident status.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong knowledge of Windows 11 desktop support.</p></li><li><p>Good understanding of Microsoft 365 desktop applications.</p></li><li><p>Hands-on experience with Outlook configuration and troubleshooting.</p></li><li><p>Microsoft Teams and OneDrive support knowledge.</p></li><li><p>Good Understanding of TCP/IP, IP addressing, DNS, DHCP, LAN, and Wi-Fi concepts.</p></li><li><p>Ability to perform basic network connectivity troubleshooting.</p></li><li><p>Experience supporting desktops, laptops, printers, Network and office peripherals.</p></li><li><p>Familiarity with remote support tools.</p></li><li><p>Good Understanding of endpoint security and antivirus solutions.</p></li><li><p>Good understanding of IT service management and incident handling.</p></li></ul><p></p></section>

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across 10+ product teams.<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>Deel is the global leader in workforce solutions, enabling companies to hire, pay, and manage talent anywhere in the world. Our platform powers global teams across 150+ countries, helping organizations scale faster while navigating the complexities of compliance, payroll, and workforce management.<br><br>As Deel continues to scale rapidly, Employer of Record (EOR) has become the largest and most foundational business within the company, representing roughly one-third of our total revenue and serving as the engine behind Deel’s global expansion platform.<br><br>We are seeking a General Manager to lead the EOR business end-to-end. This leader will own the strategy, growth trajectory, and operational excellence of our largest business unit, ensuring it continues to scale globally while expanding into new verticals and industries.<br><br>The Opportunity<br><br>EOR sits at the center of Deel’s mission: enabling companies to build global teams without friction. The business is already operating at a significant scale and continues to grow rapidly. This role will own the EOR P&L and growth strategy, with a mandate to accelerate expansion while evolving the product and operational model to support increasingly complex global use cases.<br><br>A key focus will be verticalizing the people offering, tailoring EOR solutions for industries with unique regulatory, operational, and workforce requirements—such as shipping, mining, entertainment, and other complex global sectors.<br><br>The General Manager will work cross-functionally across product, engineering, legal, operations, finance, and go-to-market teams to drive growth, product innovation, and operational scalability.<br><br>This is a hands-on leadership role for a business builder who can operate at both the strategic and operational levels—setting direction while rolling up their sleeves to drive execution.<br><br>What You’ll Do<br><br>Own the EOR business end-to-end with full P&L, growth strategy, and global operating performance. Accelerate growth, define and execute the roadmap to expand market leadership. Drive verticalization, build industry-specific EOR solutions (e.g., shipping, mining, entertainment). Scale operations, oversee global compliance, onboarding, payroll, and lifecycle; build for efficiency and scale. Lead cross-functional execution. align Product, Engineering, GTM, Finance, and Legal around clear priorities. Evolve the product toward a more scalable, tech-enabled platform (automation, APIs, CX). Operate with data to prioritize investments and improve performance. Act as the face of EORinternally and externally with key stakeholders.<br><br>What We’re Looking For<br><br>15+ years experience in GM, operations, or workforce platforms. Proven track record owning and scaling large P&L businesses in high-growth environments. Experience in global, regulated, and operationally complex businesses. Ability to lead large, matrixed organizations and influence without authority. Strategic + hands-on operator with strong execution rigor. Excellent problem-solving, prioritization, and decision-making skills. Strong product and operational judgment. Executive presence with C-suite credibility.<br><br>Nice to Have<br><br>Background in HR tech, payroll, or workforce infrastructure. Experience scaling global, regulated platforms or services businesses. Track record of expanding into new verticals. Exposure to global compliance and employment frameworks.<br><br>Full-time employees in the United States receive a variety of benefits while employed at Deel.<br><br>Health Insurance Effective from Day 1 (Medical, Dental, & Vision)401k Retirement Plan Disability Insurance Life Insurance Employee Assistance Program (EAP) Flexible Savings Account (FSA) Flexible time off (PTO)12 paid holidays per year Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

<p>We are looking for an experienced and safety-conscious Tower Crane Operator to operate tower cranes safely and efficiently at construction sites. The successful candidate will be responsible for lifting, moving, and positioning construction materials while following site safety procedures and instructions from the lifting supervisor.</p> <p>Key Responsibilities<br /> Operate tower crane safely and efficiently according to project requirements.<br /> Lift, move, and position construction materials accurately.<br /> Perform pre-operation checks and inspect crane controls and safety equipment.<br /> Follow approved lifting plans, signals, and instructions from the lifting supervisor/banksman.<br /> Maintain clear communication with the signalman/rigger during lifting operations.<br /> Ensure loads are properly positioned and safely handled.<br /> Monitor crane capacity and never exceed the safe working load.<br /> Maintain awareness of site conditions, obstacles, weather, and surrounding activities.<br /> Report any mechanical problems, defects, or unsafe conditions immediately.<br /> Follow all project, company, and UAE health and safety procedures.<br /> Keep the operator cabin and crane working area clean and organized.<br /> Complete required operational and inspection records.<br /> Coordinate with riggers, signalmen, site supervisors, and other construction personnel.<br /> Requirements<br /> Proven experience as a Tower Crane Operator.<br /> Valid UAE/operator certification or competency documentation as required by the employer and project.<br /> Good knowledge of tower crane operations and lifting procedures.<br /> Knowledge of load limits, lifting signals, and safe working practices.<br /> Strong understanding of construction-site safety requirements.<br /> Ability to work at height and in different weather/site conditions.<br /> Physically and mentally fit for crane operation.<br /> Good communication and teamwork skills.<br /> UAE construction-site experience is an advantage.<br /> How to Apply</p> <p>Interested candidates should send their updated CV via WhatsApp only:</p> <p>&#x1f4f1; WhatsApp: +97152224 3435</p>

<p>We are seeking a visionary and strategic General Manager to lead our perfume and cosmetics operations. You will be responsible for driving overall business growth, scaling our market presence, and overseeing everything from product development to retail strategy. The ideal candidate has a proven track record in the GCC/UAE fragrance sector, strong commercial acumen, and the ability to turn bold strategies into execution. Key Responsibilities Strategic Leadership: • Develop and execute comprehensive business plans and brand strategies to elevate market share and profitability. Commercial & Retail Operations: • Oversee end-to-end retail and wholesale operations, manage key accounts, and drive sustainable revenue growth across multiple markets. Product & Brand Development: • Collaborate with fragrance evaluators and marketing teams to align product launches with regional trends and consumer behavior. Team Mentorship: • Lead, develop, and retain a high-performing team of sales, marketing, and operational professionals. Stakeholder Management: • Negotiate with distributors, suppliers, and retail partners to secure prime shelf space and favorable distribution terms.</p><p>Qualifications & Requirements Experience: • 10+ years of commercial or operational leadership experience in Fine Fragrance, Niche Perfumes, or Luxury Cosmetics. Market Knowledge: • Deep understanding of the GCC/UAE perfume market, consumer buying behavior, and regional retail dynamics. Skills: • Exceptional negotiation, financial forecasting, and cross-cultural communication skills. Language: • Fluency in English is required. Arabic and/or French speaking is highly advantageous. What We Offer Competitive Compensation: • A highly competitive tax-free salary package in line with market standards. Incentives: • Lucrative performance-based bonus and commission structure tailored to territorial growth and sales targets. Benefits: • Comprehensive benefits including medical insurance, annual flight tickets, and visa sponsorship.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a high-caliber, strategic Project Manager (DM Approved, G+Unlimited License) to lead prestigious, large-scale high-rise construction developments in Dubai. As a senior executive, you will carry total accountability for the successful delivery of G+Unlimited projects, managing everything from initial engineering design coordination and authority clearances to final handover and client sign-off.</p><br><ul><li><p><strong>End-to-End Project Execution:</strong> Lead the strategic planning, budgeting, and execution of G+Unlimited high-rise building projects, ensuring delivery on time, within budget, and to premium quality standards.</p></li><li><p><strong>Authority &amp; Liaison Management:</strong> Serve as the chief liaison between the company, consultants, clients, and Dubai Municipality (DM) to secure approvals, manage inspections, and maintain compliance.</p></li><li><p><strong>Contract &amp; Commercial Oversight:</strong> Manage contractual agreements, monitor project cash flows, handle variations, and oversee cost-control measures.</p></li><li><p><strong>Stakeholder &amp; Team Leadership:</strong> Direct a massive cross-functional white-collar team, including Construction Managers, Site Engineers, QA/QC, Procurement, and HSE professionals.</p></li><li><p><strong>Risk &amp; Schedule Management:</strong> Proactively identify project constraints, develop mitigation strategies, and optimize critical path activities on master construction schedules.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> Minimum <strong>15+ years</strong> of extensive experience in civil construction, with a prominent history of delivering mega-scale high-rise (G+Unlimited) residential, commercial, or mixed-use towers in the UAE.</p></li><li><p><strong>Credentials:</strong> <strong>Must be actively approved by Dubai Municipality (DM) with a G+Unlimited License.</strong></p></li><li><p><strong>Education:</strong> Bachelor’s Degree in Civil Engineering (Master's degree or PMP certification is a strong plus).</p></li><li><p><strong>Leadership Style:</strong> A sharp, corporate white-collar executive with exceptional negotiation, communication, client-facing, and problem-solving skills.</p></li><li><p><strong>Availability:</strong> Candidates currently in the UAE with transferable status are preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Project Execution &amp; Management</p><br><p>1. Lead site execution from inception to completion, ensuring all work aligns with approved drawings, specifications, quality standards, and timelines. </p><ol start="2"><li><p>Monitor daily site activities, work progress, quality, safety, and productivity of labor and subcontractors.</p></li><li><p>Review drawings, proactively identify site issues, coordinate with consultants, and provide practical solutions during execution. </p></li><li><p>Ensure strict compliance with approved drawings, authority regulations, Health, Safety, and Environment (HSE) requirements, and company standards. Planning &amp; Resource Allocation </p></li><li><p>Prepare and monitor project schedules, manpower plans, material requirements, subcontractor work scopes, and site progress reports. </p></li><li><p>Arrange and manage materials, tools, equipment, manpower, and subcontractors required for smooth site operations. </p></li><li><p>Control project costs by efficiently managing labor, materials, subcontractors, and minimizing wastage. Stakeholder &amp; Authority Coordination </p></li><li><p>Serve as the primary liaison ensuring proper coordination between the client, consultant, subcontractors, suppliers, and the internal project team. </p></li><li><p>Coordinate with UAE authorities including Dubai Municipality (DM), DEWA, Civil Defense, and consultants for necessary inspections and approvals. </p></li><li><p>Manage client relations by attending meetings, understanding requirements, managing expectations, and resolving site-related issues. Team Leadership &amp; Reporting </p></li><li><p>Hire, guide, and manage site engineers, supervisors, foremen, and skilled labor. </p></li><li><p>Prepare and submit daily/weekly progress reports, material requests, inspection requests, and other essential project documentation.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Formally trained Civil Engineer.</p><br><p>Certifications: Must hold a valid Dubai Municipality (DM) approval license.</p><br><p>Logistics: A valid UAE driving license and owning a car is preferred. Experience &amp; Domain Knowledge Regional Experience: Strong, proven construction experience within the UAE.</p><br><p>Project Portfolio: Hands-on experience managing residential villas, office fit-out works, landscaping, swimming pools, and related civil works. </p><br><p>Regulatory Knowledge: Deep understanding of UAE construction procedures, authority inspection processes, and online approval systems. </p><br><p>Network: Possesses a strong existing network of contacts with subcontractors, suppliers, skilled labor teams, and material vendors in the UAE market. Skills &amp; Competencies </p><br><p>Leadership: Proven ability to manage, mentor, and direct various tiers of site personnel and labor. </p><br><p>Communication: Strong client-handling, negotiation, and interpersonal skills. </p><br><p>Work Style: Proactive, hands-on, highly organized, and capable of taking full ownership of site execution. </p><br><p>Availability: Candidates who are immediately available will be given an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are seeking an experienced Site Engineer to supervise and coordinate site activities related to structural steel erection, fabrication installation, PEB structures, and construction works. The candidate will be responsible for ensuring work is executed safely, efficiently, and in compliance with project specifications, quality standards, and project schedules.</p><p>Key Responsibilities</p><p>Site Execution &amp; Supervision</p><ul><li><p>Supervise daily site activities and ensure work is executed according to approved drawings and specifications.</p></li><li><p>Monitor structural steel erection, installation, alignment, bolting, welding, and related construction activities.</p></li><li><p>Coordinate manpower, equipment, materials, and subcontractors to achieve project targets.</p></li><li><p>Ensure all works are completed within approved schedules and project requirements.</p></li><li><p>Identify and resolve site issues affecting productivity and project progress.</p></li></ul><p>Technical Coordination</p><ul><li><p>Review IFC drawings, shop drawings, erection drawings, and method statements.</p></li><li><p>Verify dimensions, levels, and alignment before and during installation.</p></li><li><p>Coordinate technical clarifications and site issues with Project Engineers and consultants.</p></li><li><p>Prepare site sketches and coordinate drawing revisions when required.</p></li></ul><p>Planning &amp; Progress Monitoring</p><ul><li><p>Monitor daily work progress against project schedules.</p></li><li><p>Prepare Daily Progress Reports (DPR) and Weekly Progress Reports.</p></li><li><p>Coordinate with Planning Engineers for progress updates and recovery plans.</p></li><li><p>Track manpower productivity and report delays or constraints.</p></li></ul><p>Client &amp; Consultant Coordination</p><ul><li><p>Attend site meetings with clients, consultants, and subcontractors.</p></li><li><p>Coordinate inspections and approvals with consultants and QA/QC teams.</p></li><li><p>Ensure all work is executed according to approved specifications and standards.</p></li><li><p>Maintain positive relationships with project stakeholders.</p></li></ul><p>Quality Control</p><ul><li><p>Coordinate WIR (Work Inspection Requests) and MIR (Material Inspection Requests).</p></li><li><p>Ensure installation quality meets project requirements and approved drawings.</p></li><li><p>Monitor NCRs and ensure corrective actions are implemented.</p></li><li><p>Support QA/QC teams during inspections and testing activities.</p></li></ul><p>HSE Compliance</p><ul><li><p>Ensure compliance with project HSE requirements and safe work practices.</p></li><li><p>Monitor work-at-height activities, lifting operations, and hot work activities.</p></li><li><p>Ensure workers use appropriate PPE and follow safety procedures.</p></li><li><p>Coordinate with HSE personnel to maintain a safe working environment.</p></li></ul><p>Material &amp; Resource Management</p><ul><li><p>Verify material availability before commencing work.</p></li><li><p>Monitor material consumption and prevent wastage.</p></li><li><p>Coordinate with procurement, logistics, and warehouse teams regarding material deliveries.</p></li><li><p>Ensure tools, equipment, and machinery are properly utilized.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualifications &amp; Requirements · Bachelor's Degree in Civil/Mechanical Engineering. · 3+ years site experience. · Steel Structure/PEB preferred. · Good AutoCAD/MS Office knowledge. · Excellent coordination skills. Key Skills · Project Management · Construction Management · Structural Steel · PEB · Industrial Construction · AutoCAD · Primavera P6 · MS Project · MS Office · Planning · Scheduling · Team Leadership · Problem Solving · Communication · Quality Control · Safety Management · Reporting · Technical Coordination · Time Management · Documentation</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The <strong>Insurance Specialist</strong> will be responsible for managing all insurance-related activities for the company's <strong>EPC (Engineering, Procurement &amp; Construction) </strong>projects. This includes assessing project risks, ensuring appropriate insurance coverage, handling claims, and liaising with insurers and project stakeholders.</p><br><p><strong>Key Responsibilities:</strong></p><p><strong>1. Insurance Procurement &amp; Policy Management:</strong></p><ul><li><p>Identify and assess insurance needs for various EPC projects, including <strong>Contractor’s All Risk (CAR), Third-Party Liability, Professional Indemnity, Workmen’s Compensation, Marine Cargo, and Equipment Insurance</strong>.</p></li><li><p>Evaluate and procure <strong>project-specific and corporate insurance policies</strong> in line with contract requirements.</p></li><li><p>Ensure <strong>policy renewals and endorsements</strong> are completed on time.</p></li></ul><p><strong>2. Risk Assessment &amp; Compliance:</strong></p><ul><li><p>Work with project teams to <strong>identify potential risks</strong> and suggest appropriate insurance solutions.</p></li><li><p>Ensure compliance with local and international insurance regulations, contract requirements, and company policies.</p></li><li><p>Coordinate with legal and finance teams to <strong>review contract terms</strong> related to insurance obligations.</p></li></ul><p><strong>3. Claims Management &amp; Coordination:</strong></p><ul><li><p>Manage the <strong>end-to-end claims process</strong>, from reporting losses to negotiating settlements with insurers.</p></li><li><p>Coordinate with site teams, insurers, and loss adjusters for <strong>timely claims processing</strong>.</p></li><li><p>Maintain detailed records of <strong>claims history and insurance costs</strong>.</p></li></ul><p><strong>4. Coordination with Stakeholders:</strong></p><ul><li><p>Act as the key liaison between the <strong>company, insurers, brokers, subcontractors, and project clients</strong>.</p></li><li><p>Work with finance teams to <strong>budget and forecast insurance expenses</strong> for projects.</p></li><li><p>Provide insurance-related inputs for <strong>tender submissions</strong> and contractual negotiations.</p></li></ul><p><strong>5. Documentation &amp; Reporting:</strong></p><ul><li><p>Maintain a comprehensive database of <strong>insurance policies, claims, and project risk reports</strong>.</p></li><li><p>Provide periodic reports on <strong>insurance costs, risk exposure, and claims status</strong> to management.</p></li><li><p>Conduct <strong>insurance awareness training</strong> for project and site teams.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Finance, Risk Management, Business Administration, or a related field. Professional certifications (e.g., <strong>CII, ARM, IRM, or equivalent</strong>) are preferred.</p></li><li><p><strong>Experience:</strong> 5+ years of experience in insurance management within the <strong>EPC, Construction, or Infrastructure industry</strong>.</p></li><li><p><strong>Technical Knowledge:</strong></p><ul><li><p>Strong understanding of <strong>EPC contract structures, project insurance policies, and risk assessment</strong>.</p></li><li><p>Familiarity with <strong>FIDIC contracts</strong> and regional insurance laws.</p></li><li><p>Expertise in <strong>handling claims, policy negotiations, and risk mitigation strategies</strong>.</p></li></ul></li><li><p><strong>Skills:</strong></p><ul><li><p>Strong <strong>analytical and negotiation</strong> skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Proficiency in <strong>MS Office and insurance management software</strong>.</p></li></ul></li></ul><p><strong>Preferred Industry Experience:</strong></p><ul><li><p>EPC Construction (Power, Oil &amp; Gas, Infrastructure)</p></li><li><p>Large-Scale Projects (Substations, Transmission Lines, Civil &amp; Industrial Projects)</p></li><li><p>International Project Exposure is a plus</p></li></ul><p></p></section>

Job Description – Receptionist / Front Desk & Patient Experience Executive Organization: Eternell Clinic
Position: Receptionist / Front Desk & Patient Experience Executive
Department: Front Office & Patient Experience
Employment Type: Full-Time
Experience Required: Minimum 2+ Years
Joining: Immediate Joiner Preferred
 Industry: Aesthetics | Beauty | Dermatology | Dental | Laser Services
Location: Dubai About Eternell Clinic Eternell Clinic is a premium Longevity & Regenerative Clinic with its extended service of aesthetics, beauty, dermatology, dental, laser, wellness, focused on delivering exceptional clinical outcomes along with a superior patient experience. We are looking for a professional, presentable, energetic, and patient-focused Receptionist / Front Desk & Patient Experience Executive who will be the first point of contact for patients visiting or contacting Eternell Clinic. The ideal candidate should have strong communication skills, excellent front-office etiquette, and experience handling patients in an aesthetic, dermatology, dental, beauty, laser, healthcare, or premium hospitality environment. Role Overview The Receptionist will be responsible for managing the complete front-desk experience, including:* Welcoming and assisting patients* Managing patient registrations* Appointment scheduling* Handling inbound calls* Making outbound follow-up calls* Coordinating with doctors and clinical teams* Managing patient waiting time* Supporting treatment and service enquiries* Collecting payments and coordinating billing* Maintaining patient records* Ensuring a premium patient experience throughout the clinic journey The candidate should be comfortable discussing Eternell Clinic's services across Aesthetics, Beauty, Dermatology, Dental, Skin, Hair, and Laser treatments and guiding interested patients toward appropriate consultations. Key Responsibilities Patient Welcoming & Front Desk Management* Warmly welcome every patient and visitor entering Eternell Clinic.* Create an excellent first impression reflecting the clinic's premium positioning.* Assist patients with registration, appointments, consultations, and general enquiries.* Understand the purpose of the patient's visit and guide them to the appropriate doctor, consultant, therapist, or department.* Manage patient check-in and check-out efficiently.* Ensure the reception and waiting area remain professional, organized, and welcoming.* Monitor patient waiting times and coordinate with doctors and clinical teams to minimize delays.* Provide refreshments and assistance to patients where required.* Pay special attention to VIP, premium, elderly, and first-time patients.* Handle patient concerns and escalate issues appropriately to the clinic manager. Inbound Call Management* Attend incoming calls promptly and professionally.* Handle enquiries related to: * Aesthetic Treatments * Dermatology * Beauty Services * Skin & Hair Treatments * Dental & Cosmetic Dentistry * Laser Hair Reduction * Anti-Ageing Treatments * Facial Aesthetics * Body Treatments * Other Eternell Clinic services* Understand patient requirements and direct them toward the appropriate consultation or service.* Provide accurate information regarding clinic timings, doctors, appointments, treatment categories, packages, and promotional offers.* Convert qualified enquiries into confirmed appointments wherever possible.* Maintain professional telephone etiquette at all times. Outbound Calling & Patient Follow-Up* Make outbound calls to patients for: * Appointment confirmations * Appointment reminders * Missed appointment follow-ups * Consultation follow-ups * Treatment follow-ups * Package reminders * Repeat treatment scheduling * Promotional campaigns * Existing patient engagement* Follow up with patients who have enquired about services but have not yet booked appointments.* Contact previous patients regarding relevant treatments, follow-up visits, maintenance sessions, or promotional offers.* Support the sales and call centre team in improving appointment conversions and patient retention. Appointment & Calendar Management* Schedule, reschedule, confirm, and cancel appointments accurately.* Coordinate doctors', dentists', dermatologists', aesthetic practitioners', therapists', and laser technicians' schedules.* Optimize appointment slots to maximize clinic utilization.* Ensure appropriate time gaps are maintained based on treatment requirements.* Confirm appointments in advance and reduce patient no-shows.* Maintain waiting lists where required.* Coordinate walk-in patients without disrupting scheduled appointments. Patient Coordination* Coordinate the patient journey from arrival to consultation, treatment, billing, and departure.* Ensure patients are directed smoothly between reception, consultation rooms, treatment rooms, and billing.* Inform doctors and clinical teams when patients arrive.* Communicate delays professionally to patients.* Assist patients in understanding the next steps after consultation.* Coordinate follow-up appointments and treatment schedules.* Ensure patients receive prescriptions, reports, invoices, aftercare information, or other documentation as applicable. Service Awareness & Basic Sales Support The Receptionist should develop strong knowledge of Eternell Clinic's services and be able to confidently explain treatment categories at a basic level. The candidate will:* Identify patient requirements and recommend the appropriate consultation.* Explain available packages and promotional offers.* Encourage appointment bookings and follow-up visits.* Support cross-selling and upselling opportunities appropriately.* Inform patients about complementary or related services.* Coordinate interested patients with the relevant sales consultant, doctor, or treatment counselor for detailed conversion. The objective is to support revenue generation while maintaining a professional and patient-first approach. Billing & Payment Coordination* Assist patients during billing and payment processes.* Coordinate with the billing/accounts team when required.* Collect payments through approved payment methods.* Generate or coordinate invoices and receipts.* Verify packages, treatment plans, discounts, and promotional offers before billing.* Maintain accurate cash/card/payment records as per clinic policy.* Escalate billing discrepancies immediately. CRM & Patient Database Management* Maintain accurate patient information in the CRM / clinic management system.* Update: * Patient contact information * Appointment history * Treatment interests * Follow-up dates * Consultation status * Appointment status * Relevant patient notes* Ensure no important patient enquiry or follow-up is missed.* Maintain confidentiality of patient information at all times. Coordination With Internal Teams Work closely with:* Doctors* Dermatologists* Dentists* Aesthetic Practitioners* Beauty Therapists* Laser Technicians* Nurses* Patient Counselors* Call Centre Team* Sales Team* Billing Team* Clinic Managerto ensure smooth daily operations and excellent patient service. Required Experience* Minimum 2+ years of experience as a Receptionist, Front Desk Executive, Patient Coordinator, Guest Relations Executive, or similar role.* Previous experience in one or more of the following will be strongly preferred: * Aesthetic Clinic * Dermatology Clinic * Dental Clinic * Laser Clinic * Beauty Clinic / Premium Salon * Skin & Hair Clinic * Hospital / Healthcare Clinic * Wellness Centre * Luxury Hospitality / Premium Customer Service Required Skills* Excellent verbal communication and interpersonal skills.* Strong patient handling and customer-service skills.* Professional telephone etiquette.* Strong front-desk and reception management skills.* Ability to handle inbound and outbound calls.* Good appointment scheduling and coordination skills.* Basic sales and service-conversion ability.* Strong multitasking and organizational skills.* Ability to manage multiple patients and priorities simultaneously.* Comfortable using CRM, clinic management software, Whats App, email, and basic computer applications.* Strong attention to detail.* Ability to remain calm and professional during busy clinic hours.* Excellent grooming and professional presentation.<br>Key Performance Indicators (KPIs) Performance may be measured through:* Patient satisfaction* Front-desk service quality* Patient waiting time* Appointment scheduling accuracy* Appointment confirmation rate* Missed-call response rate* No-show reduction* Inbound enquiry handling* Outbound follow-up completion* Enquiry-to-appointment conversion* Repeat appointment bookings* CRM accuracy* Patient retention support* Billing accuracy* Complaint handling* Overall patient experience Working Schedule Full-Time Position Eternell Clinic operates 7 days a week. Candidates must be flexible to work on rotational shifts, weekends, and public holidays, with weekly off / roster scheduling as per clinic policy. Joining Immediate joining is preferred. Candidates who are available to join immediately or within a short notice period will be given preference.<br>How to Apply Interested candidates may share their updated CV along with:* Total work experience* Relevant front desk / receptionist experience* Experience in Aesthetics / Beauty / Dermatology / Dental / Laser / Healthcare* Current salary* Expected salary* Current location* Notice period / availability to join Immediate Joiners Preferred | Minimum 2+ Years Experience | Full-Time Position<br>Submit resumes to : hr@eternell.org

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general fashion consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>