House gard Jobs

<strong>Responsibilities<br><br></strong>Here’s what you’ll do during a typical day:<br><br><ul><li> Prepare high-quality pastry products: Prepare, bake, and finish a variety of pastries, desserts, cakes, and other sweet items according to standard recipes, ensuring consistency in taste, texture, and presentation</li><li> Supervise the pastry team: Oversee and support Commis Chefs and other team members within the assigned pastry section, providing guidance and ensuring smooth and efficient operations in the absence of senior chefs</li><li> Maintain pastry kitchen cleanliness: Keep all pastry work areas, equipment, and utensils clean, organised, and free from cross-contamination, following food safety and hygiene standards</li><li> Ensure product quality and storage compliance: Monitor the quality and freshness of ingredients and finished products, ensuring proper storage, labelling, and stock rotation</li><li> Assist with cost management: Contribute to controlling food costs by minimising waste, following portion standards, and using ingredients efficiently to support departmental financial targets</li><li> Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and food hygiene regulations, ensuring the highest standards of guest and team member wellbeing<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or Bachelor in Pastry Arts</li><li>Previously work in high volume Pastry Kitchen</li><li>Computer skills</li><li>Communication skills<br><br></li></ul><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Residences Liaison, I will fully embrace the Six Senses vision and values, and I will deliver an exceptional experience for Residences guests and colleagues.</p><br><p>My duties and responsibilities will include:</p><br><p>•&nbsp;Assist the Director of Residences in preparing newsletters, updates, and notices for homeowners.<br>• Maintain accurate homeowner contact lists, preferences, and communication records.<br>• Support in the preparation of reports, presentations, and HOA/committee documentation.<br>• Track and compile owner feedback from surveys, calls, and meetings.<br>• Coordinate logistics for owner events, wellness activities, sustainability workshops, and social gatherings.<br>• Support in designing and distributing event invitations, calendars, and post-event communications.<br>• Assist in fostering connections between owners, creating a strong sense of community and belonging.<br>• Support onboarding and orientation programs for new owners (welcome packs, guides, contact points).<br>•&nbsp;Collaborate with the Director of Residences on initiatives that enhance owner engagement and satisfaction.<br>• Review regularly all areas of residences to ensure adherence to LQA standards.<br>•&nbsp;Follow up on action items from HOA meetings, owner feedback, and engagement initiatives.<br>•&nbsp;Maintain organized digital and physical filing systems for all residences communications and initiatives.<br>• Support the Chief Concierge and focus on the rejuvenation of the residential experience.&nbsp;<br>•&nbsp;Provide coverage for the Residences Concierge Supervisor during vacations or as required, ensuring continuity of service and smooth day-to-day operations.<br>• Track homeowner payments related to dues, fees, or special assessments (in coordination with finance).<br>• Prepare simple summaries or reminders for owners regarding financial responsibilities</p><br><p><strong><u>Qualifications</u></strong><br>To execute the position of Residences Liaison, I have the required qualifications, technical skills and experience in a similar role in luxury hotels or residences with proven results.</p><br><p>•&nbsp;Possess a minimum of a bachelor’s degree in hospitality or business management, along with at least three years of experience in a similar luxury hospitality operational role.<br>• Strong organizational and project coordination skills.<br>• Experience in event coordination and communication drafting.<br>• Strong written and verbal communication skills, particularly in the English Language.<br>• Organized and detail-oriented with excellent follow-through.<br>• Proficient in Microsoft Office Suite / Outlook, digital communication platforms, and various hotel systems including PMS platforms and Residential Portals.&nbsp;<br>• Positive, proactive, and collaborative approach.</p><br><p>The above is intended to provide an overview of the role and responsibilities for a Residences Liaison at Six Senses The Palm, Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</p><br><p>Six Senses The Palm, Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Start Your Journey With Us&nbsp;<br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.&nbsp;<br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>To receive and control goods and delivers; and store and issue goods as required in accordance with BSS and company policy.<br>Main Responsibilities<br>To be fully conversant with, and to strictly adhere to Central Purchasing and BSS Purchasing procedures.&nbsp;<br>To agree stock levels with appropriate Head of Department and to order items in accordance with that level.<br>To help to maintain BSS system, keeping suppliers, products, categories and prices up to date.&nbsp;<br>To ensure all store are issued in accordance with the BSS requisitions.<br>To ensure that all BSS requisitions are correctly prepared and marked with the department which the goods are for - that they are dated and signed for by an authorized person.<br>To ensure that all the invoices are married up with BSS purchase orders and that quantity and pricing is checked for accuracy.<br>To maintain bin cards on BSS, and report any slow moving items to the&nbsp;<br>To ensure that all stores are correctly rotated and issued in sequence.<br>To assist with monthly physical stock count activities as required.<br>To carry out weekly spot checks on store items.&nbsp;<br>To report any discrepancies of goods against Purchase Order.&nbsp;<br>To notify Stores and Purchasing Coordinator of obsolete and of date stock.<br>To maximize use of storage space available<br>To maintain up to date storeroom plans and records.<br>To maintain all stores in a neat, tidy and clean manner.<br>To be flexible in assisting colleagues with tasks.<br>PREFERRED QUALIFICATIONS<br>Related Work Experience: 2 years work experience in a luxury hotels.<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description Platinum Key Holiday a newly established Holiday Homes company in Dubai and are looking for an experienced and responsible team member to support the day-to-day operations of our properties. The ideal candidate should have previous experience in the Holiday Homes / short-term rental industry in Dubai and be comfortable managing guest communication, reservations, property listings and operational coordination.<br>About the Role<br>This is a hands-on position suitable for someone who understands how a Holiday Homes business operates from the beginning-from onboarding and publishing a new apartment on booking platforms to managing reservations, guests and daily property operations. We are looking for someone proactive, reliable and experienced who can grow together with the company as we expand our portfolio of properties in Dubai.<br>Key Responsibilities<br> Create, register and publish new property listings on Airbnb, Booking.com and other relevant holiday-home platforms. Manage guest enquiries, reservations and communication through Airbnb, Booking.com and other short-term rental platforms. Handle guest communication before, during and after each stay. Coordinate guest check-ins and check-outs and ensure a smooth guest experience. Set up complete property profiles, including descriptions, photos, amenities, house rules, pricing information and availability. Maintain and regularly update existing property listings, calendars, rates and availability across different booking platforms. Ensure booking calendars are accurate and avoid double bookings. Coordinate with housekeeping, maintenance and other service providers to ensure apartments are ready before guest arrival. Inspect properties when required and make sure they meet the company’s standards. Monitor apartment inventory, supplies and guest amenities. Respond promptly to guest requests, complaints or operational issues. Coordinate maintenance issues and follow up until they are resolved. Assist with reservation administration, reports and general Holiday Homes operations. Support the company as new apartments are added to the portfolio.<br>Requirements<br>• Previous experience in Holiday Homes, vacation rentals, serviced apartments or a similar hospitality role in Dubai is strongly preferred.• Hands-on experience creating and managing property listings on Airbnb and Booking.com is required.• Good knowledge of Airbnb, Booking.com and other short-term rental platforms.• Strong written and spoken English.• Good communication and customer-service skills.• Organized, responsible and able to manage several properties and bookings at the same time.• Comfortable dealing directly with guests, cleaners, maintenance teams and property owners.• Good computer and administrative skills.• Ability to work independently and solve day-to-day operational problems.• UAE driving licence would be an advantage.

<p>Key Responsibilities: This position is available in Croatia to Schengen countries starting from Dec 2026 to 2027 Front Desk Agents: Greet guests, handle check-ins and check-outs, process payments, and manage room keys. Concierge: Provide local travel tips, book tours, and make restaurant reservations. Bellhops: Help guests with luggage and show them to their rooms</p><p>Age: 25–45 years English: Good English communication skills Communication: Strong verbal and interpersonal communication skills Attitude: Active, positive, and enthusiastic Personality: Professional, confident, and approachable</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p><br><br><br><p><b>What you will do</b></p><br><br><p>• Monitors the Arrival and Departure of Elite guests.</p><br><br><p>• Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.</p><br><br><p>• Train the Front Desk team and supervise them in the performance of their duties.</p><br><br><p>• Conduct performance evaluations and discipline employees when needed.</p><br><br><p>• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.</p><br><br><p>• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</p><br><br><p>• Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</p><br><br><p>• Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</p><br><br><p>• Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.</p><br><br><p>• Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.</p><br><br><p>• Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</p><br><br><p>• Complete evening Housekeeping report and follow up on discrepancies.</p><br><br><p>• Assist other departments as required in resolving problems.</p><br><br><p>• Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).</p><br><br><p>• Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</p><br><br><p>• Utilize the computer systems in place as well as the telephone switchboard.</p><br><br><p>• Assist in emergency situations as per established procedures.</p><br><br><p>• Coordinate arrivals, departures, billing requirements, extensions, and cancellations with <span><span><span><span><span>sales/catering/reservations</span></span></span></span></span> etc at any time of day.</p><br><br><p>• Ensure room discrepancies are resolved.</p><br><br><p>• Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</p><br><br><p>• Monitors the VIP Elite guest emails and calls.</p><br><br><p>• Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</p><br><br><p>• Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift</p><br><br><p>• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p>• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p><br><br><p>• Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</p><br><br><p>• Handles all guest relocations according to established guidelines.</p><br><br><p>• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>• Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p><br><br><p>• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</p><br><br><p>• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</p><br><br><p>• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Works harmoniously and professionally with co-workers and supervisors.</p><br><br><p>• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.</p><br><br><p>• Assists with responsibilities and duties as required throughout the hotel.</p><br><br><p>• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br><p>• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br><p>• Works closely with Security Staff to handle any guest emergency or safety concerns.</p><br><br><p>• <span>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms </span></p><br><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of Rooms operations</p><br><br><p>• Proficient in English and Arabic (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time position</p><br><br><br><br><br><br><br> </div>

<p>B2C Business Development</p><ul><li><p>Visit hotels and potential business partners across Dubai on a regular basis.</p></li><li><p>Build strong relationships with hotel concierges, guest relations teams, front office teams and hotel management.</p></li><li><p>Introduce and promote Primus Car Rental's luxury and sports car rental services.</p></li><li><p>Develop new referral partnerships and B2C lead-generation channels.</p></li><li><p>Generate qualified leads and convert opportunities into bookings.</p></li><li><p>Build and maintain a portfolio of active partners who regularly refer clients.</p></li><li><p>Maintain consistent follow-up with existing and prospective partners.</p></li><li><p>Identify new opportunities within Dubai's hospitality, tourism and luxury sectors.</p></li><li><p>Track visits, contacts, leads, follow-ups, bookings and revenue generated.</p></li><li><p>Achieve agreed lead-generation, partner acquisition and sales targets.</p></li></ul><br><p>B2B Luxury Car Rental Sales</p><ul><li><p>Develop and manage relationships with car rental companies, brokers and other B2B partners across Dubai and the UAE.</p></li><li><p>Generate rental bookings through the existing luxury car rental B2B market.</p></li><li><p>Actively develop new B2B accounts and expand the company's partner network.</p></li><li><p>Promote Primus Car Rental's fleet to suitable B2B partners.</p></li><li><p>Respond efficiently to B2B enquiries and identify suitable vehicles based on client requirements.</p></li><li><p>Negotiate commercial terms while protecting company margins and profitability.</p></li><li><p>Maintain regular communication and follow-up with active B2B partners.</p></li><li><p>Identify opportunities to increase fleet utilization through the B2B network.</p></li><li><p>Monitor market demand, vehicle availability and competitive rental rates.</p></li><li><p>Maintain accurate records of enquiries, quotations, bookings, partners and revenue generated.</p></li><li><p>Coordinate closely with the operations team regarding vehicle availability, delivery and collection.</p></li><li><p>Achieve agreed B2B booking, revenue and account-development targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>For B2C Candidates</p><ul><li><p>Previous experience in business development, field sales, hospitality, hotels, concierge services, tourism, luxury retail, real estate or car rental is preferred.</p></li><li><p>Strong communication, negotiation and relationship-building skills.</p></li><li><p>Confident approaching hotels and potential business partners face-to-face.</p></li><li><p>Proactive and self-motivated with a strong sales and business development mentality.</p></li><li><p>Professional appearance and attitude.</p></li><li><p>Good knowledge of Dubai and the UAE market.</p></li><li><p>Fluent in English; additional languages are an advantage.</p></li><li><p>UAE driving licence is preferred.</p></li><li><p>Existing relationships within Dubai's hotel, concierge, tourism or hospitality industry are a strong advantage.</p></li></ul><p>For B2B Candidates</p><ul><li><p><strong>Previous B2B experience within the UAE car rental industry is strongly preferred.</strong></p></li><li><p>Experience specifically within <strong>luxury, sports or exotic car rental</strong> is a major advantage.</p></li><li><p>Existing relationships with car rental companies, brokers and industry partners in Dubai/UAE are highly desirable.</p></li><li><p>Strong understanding of the Dubai car rental market, pricing and B2B rental processes.</p></li><li><p>Proven ability to generate bookings and develop commercial accounts.</p></li><li><p>Strong negotiation and relationship-management skills.</p></li><li><p>Commercially minded with an understanding of rental margins and profitability.</p></li><li><p>Target-driven, proactive and able to work independently.</p></li><li><p>Fluent in English; additional languages are an advantage.</p></li><li><p>UAE driving licence is preferred.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Private Female Companion</p><p>Confidential&nbsp;·&nbsp;Dubai / Abu Dhabi&nbsp;</p><p><br></p><p>A private family in the UAE is seeking an Arabic-speaking woman to work exclusively with a young female principal as a trusted, long-term companion.</p><p>This is not a PA, housekeeper, nanny or household staff role. The household is already fully supported. The position is personal companionship, social accompaniment, travel and discreet lifestyle support.</p><p><br></p><p>Key responsibilities</p><p><br></p><p>•&nbsp;Accompany the principal to dinners, shopping, wellness appointments, weddings and private gatherings</p><p>•&nbsp;Provide good company during evenings, weekends and travel</p><p>•&nbsp;Help with personal purchases, gifts and day-to-day lifestyle requests</p><p>•&nbsp;Travel internationally when required</p><p>•&nbsp;Remain reachable by phone and message during ordinary waking hours</p><p>•&nbsp;Live out, with the ability to travel between Dubai and Abu Dhabi</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p><br></p><p>We are seeking candidates currently working in luxury lifestyle management. We will also consider applicants with experience in five-star hotels, private concierge roles, or strong client-facing roles.</p><p><br></p><p>•&nbsp;Female, approximately 27–34</p><p>•&nbsp;Based in the UAE</p><p>•&nbsp;Fluent English and Arabic</p><p>•&nbsp;University degree</p><p>•&nbsp;Polished, discreet and well presented</p><p>•&nbsp;No tattoos or facial piercings</p><p>•&nbsp;Non-smoker and non-drinker</p><p>•&nbsp;Comfortable with Emirati culture and modest dress</p><p>•&nbsp;Valid UAE driving licence</p><p>•&nbsp;Looking for a long-term role</p></div>

<p>Hotel Staff -- Hungary, Croatia -- Positions in Europe Key Responsibilities: This position is available in Croatia to Schengen countries starting from Dec 2026 to 2027 • Front Desk Agents: Greet guests, handle check-ins and check-outs, process payments, and manage room keys. • Concierge: Provide local travel tips, book tours, and make restaurant reservations. • Bellhops: Help guests with luggage and show them to their rooms</p><p>• Age: 25–45 years • English: Good English communication skills • Communication: Strong verbal and interpersonal communication skills • Attitude: Active, positive, and enthusiastic • Personality: Professional, confident, and approachable</p>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Telephone Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional phone and email support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Supervisor, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Holo:<br>At Holo, we’re on a mission to simplify homeownership through technology, expert guidance, and transparency. We operate across three core entities:<br>Holo Mortgage – providing digital mortgage solutions tailored to each client Holo Concierge – our concierge-style service that partners with clients and real estate agents to help approved buyers find their dream home. Holo KSA – expanding our footprint and innovation into the Saudi market With over 25 years of expertise and 24,000+ happy homeowners, we’ve mastered the art of simplifying the homebuying journey. We’re building a smarter, faster, and more accessible way to own a home.<br>The Role<br>We’re looking for a Principal Product Manager to own Holo’s Revenue Engine, the systems, workflows, and intelligence that drive conversion and cross-sell across our core services.<br>As we scale, revenue performance cannot depend on manual coordination or individual heroics. It needs to be instrumented, automated, and intentionally designed. This role is responsible for building that foundation.<br>You’ll work across the core mid-to-end of funnel journey, identifying drop-offs, defining interventions, and shipping improvements that increase revenue per case.<br>A core part of this role is defining and building Holo’s intelligence engine. This includes lead prioritization logic, service eligibility detection, trigger-based nudges, and, over time, more advanced propensity and scoring models. You will help evolve HOME from a system of record into a system that actively guides teams toward the highest revenue outcomes.<br>This is a highly cross-functional role. You’ll partner closely with Sales, Ops, Finance, Marketing, BI, and Engineering to turn business goals into measurable system changes. Success here is not about shipping features. It is about driving clear, defensible revenue impact.<br>If you think in funnels, workflows, automation, and compounding systems, and enjoy turning complexity into structured growth, this role gives you real ownership to do that.<br>What You’ll Own<br>Revenue Funnel Performance: Own the mid to end funnel experience, driving measurable conversion lift at every stage. Service Cross-Sell Engine: Build the systems and workflows that increase attachment rates across all of our services - eliminating manual revenue leakage. External Readiness: Building systems and services that standalone for roll out to external users Voice of Customer: Build up voice of customer processes across internal and external users to collect, mine, and discovery insights that drive meaningful value to new features and products. Automation & Revenue Intelligence: Design prioritization, routing, and trigger-based automation inside our Internal CRM to turn workflows into scalable revenue systems. Revenue Visibility: Implement clear dashboards and attribution that give leadership real-time clarity on revenue health. Cross-Functional Execution: Partner across Sales, Ops, Finance, Marketing, BI, and Engineering to deliver revenue outcomes - not feature output.<br>What We’re Looking For<br>6+ years in Product Management (2 minimum Senior level), with clear ownership of growth, monetization, or funnel optimization Demonstrated experience improving conversion metrics in complex operational systems Self-sufficient in data analysis Strong systems thinker - you see workflows, not features Deep comfort with data including funnel analysis, segmentation, and experimentation Experience building internal tools or operational platforms Strong stakeholder management across Sales, Ops, and Finance Clear, concise communicator able to articulate revenue impact Thrives in ambiguity and high ownership environments<br>Bonus:<br>Experience in fintech, proptech, marketplaces, or lending Exposure to automation frameworks or workflow engines Experience working alongside Data or ML teams<br>Why This Role Matters<br>Holo is entering its next growth chapter. As we scale into multi-market expansion, revenue cannot rely on manual coordination and tribal knowledge. We need a structured, instrumented, intelligent revenue engine that compounds. This role builds it.<br>Benefits:<br>Competitive salary Health insurance and other benefits25 days annual leave plus National Holidays Enhanced Maternity and Paternity Leave Opportunities for career growth and development in a dynamic environment A supportive and collaborative team environment. Half day Fridays, finishing at 1pm - giving you a well deserved early start to the weekend!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Painter be responsible for maintaining the appearance and condition of guest rooms, public areas, heart-of-house spaces, and exterior surfaces through high-quality painting and finishing work. This role plays an important part in ensuring the property is well-maintained, visually appealing, and aligned with the organization's standards.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Perform painting, finishing, and repair works throughout guest rooms, residences, public areas, back-of-house spaces, and employee accommodations to maintain the property's appearance and standards.</li><li>Respond promptly to guest, resident, and departmental maintenance requests, ensuring timely resolution of painting and cosmetic repair issues.</li><li>Assist with preventive maintenance programs and inspections to identify, repair, and prevent deterioration of painted surfaces and finishes.</li><li>Estimate, requisition, and maintain painting materials, tools, and equipment required to complete assigned projects efficiently.</li><li>Maintain accurate records of completed work, materials used, and maintenance activities in accordance with Engineering department procedures.</li><li>Adhere to all safety, fire, health, hygiene, and environmental regulations while maintaining a clean, organized, and professional work area.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Previous experience as a Painter in a luxury hotel, resort, residential, or commercial environment.</li><li>Strong knowledge of surface preparation, painting techniques, finishing methods, and maintenance practices.</li><li>Ability to prioritize tasks, manage multiple work orders, and respond effectively to operational needs.</li><li>Strong attention to detail with a commitment to quality workmanship and presentation standards.</li><li>Good communication and interpersonal skills with a guest- and resident-focused approach.</li><li>Ability to work independently and as part of a team while maintaining safety and compliance standards.</li></ul><p><br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time role</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Host</span></span></span>&nbsp;<br><span><span>(<span>20246</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><u><span>Key Duties and Responsibilities</span></u></p><br> <ul> <li><span>Supervise, guide, and support the Host/Butler team to deliver exceptional, personalized service to all guests.</span></li> <li><span>Encourage and build mutual trust, respect, and cooperation among team members.</span></li> <li><span>Ensure grooming standards and professional behavior are maintained across the team.</span></li> <li><span>Conduct daily briefings and coordinate shift handovers to ensure seamless service delivery.</span></li> <li><span>Train, coach, and develop team members, ensuring all hosts follow standard operating procedures and service standards (LQA and Forbes).</span></li> <li><span>Oversee and ensure that each assigned guest receives personalized service tailored to their preferences and needs throughout their stay.</span></li> <li><span>Personally welcome VIP and high-profile guests with warm, professional greeting and escort them to their suite or villa.</span></li> <li><span>Supervise and ensure proper in-room check-ins/check-outs and delivery of signature butler services (e.g., unpacking, shoeshine, bath preparation).</span></li> <li><span>Maintain high visibility in public areas to engage guests and proactively manage their experience.</span></li> <li><span>Anticipate guest needs and ensure all requests, amenities, and preferences are fulfilled and refreshed daily.</span></li> <li><span>Ensure villas/suites are fully prepared and set up according to guest preferences before arrival.</span></li> <li><span>Conduct quality checks of room readiness, including amenities and cleanliness, especially for VIPs and special occasions.</span></li> <li><span>Monitor and ensure cleanliness and order in all assigned areas.</span></li> <li><span>Guarantee readiness of tools and equipment at the beginning of each shift.</span></li> <li><span>Establish positive relationships with guests while maintaining a professional demeanor.</span></li> <li><span>Handle guest complaints promptly, follow up effectively, and record all issues in the guest response tracking system.</span></li> <li><span>Collect guest preferences and feedback throughout the stay to continuously improve service delivery.</span></li> <li><span>Communicate and follow up on guest preferences and needs with all relevant departments in a timely and effective manner.</span></li> <li><span>Coordinate with F&amp;B, Housekeeping, Concierge, Front Office, and other departments to ensure seamless delivery of services.</span></li> <li><span>Communicate guest arrivals, preferences, and requirements daily to relevant teams.</span></li> <li><span>Follow up on restaurant bookings, dietary requirements, transportation, and activity schedules for guests.</span></li> <li><span>Be fully knowledgeable of local area concierge services and resort facilities to assist and upsell effectively.</span></li> <li><span>Ensure all Hosts adhere to resort policies, service standards (including LQA and Forbes), and safety procedures.</span></li> <li><span>Monitor service delivery to ensure it meets or exceeds guest expectations daily.</span></li> <li><span>Ensure proper documentation and reporting of all guest-related interactions and handovers.</span></li> <li><span>Perform regular Host duties when required, including:</span></li> </ul> <ul> <li><span>In-room check-in/check-out</span></li> <li><span>Wake-up call with tea/coffee service</span></li> <li><span>Welcome drinks and towel presentation</span></li> <li><span>Unpacking/packing service</span></li> <li><span>Shoeshine, cigar, and aromatic bath services</span></li> <li><span>In-Room Dining service assistance</span></li> <li><span>Delivery and setup of guest requests in-room</span></li> </ul> <p><u><span>Skills, Experience &amp; Educational Requirements</span></u></p><br> <ul> <li><span>Successfully completed A levels</span></li> <li><span>Diploma, Hotel Management an advantage</span></li> <li><span>A minimum of 2 years’ experience in a Call Center in acknowledged Resorts or Hotels.</span></li> <li><span>Speaks English fluently. </span></li> <li><span>Experience in Opera PMS, Microsoft Office, Seven rooms, Guest messaging Hub &amp; Alice preferable</span></li> <li><span>Good verbal and written communication skills</span></li> <li><span>Passion for customer care with a desire and willingness to work in a Call Center environment.</span></li> <li><span>Excellent interpersonal and Guest management skills, strong business communication skills</span></li> <li><span>Ability to work under pressure and react quickly and effectively.</span></li> <li><span>Analytical skills. Ability to identify reasonable solutions quickly.</span></li> <li><span>Flexibility with shift patterns to ensure support across operational hours. Flexibility in terms of additional overtime as and when required.</span></li> </ul> <p><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></p><br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Experience Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency Manage special projects: Lead department initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Scope</p><br><p>The Concierge Assistant Manager is the first-line operations and people manager for an assigned team of Concierge Agents, Specialists and Executives. Reporting to the Operations Manager, the role is accountable for translating daily operational plans into effective shift delivery across voice and digital channels, maintaining coverage and service performance, managing individual and team results, and ensuring a consistent guest experience.</p><br><p>The role takes ownership of escalations beyond Specialist authority, provides timely decisions and support within delegated limits, and works closely with Workforce Management, Quality, Training, Business Process and Technical support teams to resolve operational issues and improve results. The Assistant Manager supports the Operations Manager in implementing department strategy, workforce plans, approved policies and change initiatives.</p><br><p>Job Responsibilities</p><br><ul><li>Lead the day-to-day operation of the assigned team or shift, setting clear priorities, allocating work and ensuring appropriate coverage across supported channels and services.</li><li>Monitor real-time queue conditions, service levels, response times, abandonment, adherence and workload; take timely corrective action and coordinate resource movements with Workforce Management and other operational leaders.</li><li>Conduct effective shift briefings and handovers so that operational updates, guest-impacting issues, performance priorities and outstanding actions are understood and followed through.</li><li>Maintain service continuity during peaks, system outages and operational incidents by implementing approved contingency measures and promptly escalating material risks to the Operations Manager.</li><li>Ensure guest cases, transactions, follow-ups and operational records are complete, accurate and handled within agreed service levels and procedures.</li><li>Ensure consistent delivery of brand and service standards across voice, email, chat, social media and other supported contact channels.</li><li>Guide Specialists in complaint handling and take ownership of complex, sensitive or high-impact cases that exceed Specialist authority, including service-recovery decisions within delegated limits.</li><li>Coordinate with parks, venues, partners and internal support teams to secure timely resolutions and maintain clear, closed-loop communication with the guest.</li><li>Monitor open escalations through to closure, ensuring appropriate documentation, follow-up and management visibility for significant cases.</li><li>Identify recurring guest pain points and service failures and recommend practical corrective actions to the Operations Manager.</li><li>Directly manage Concierge Agents, Specialists and Executives through clear expectations, regular one-to-one meetings, timely coaching, documented feedback and fair performance reviews.</li><li>Review individual and team performance across applicable measures, including quality, guest satisfaction, productivity, adherence, attendance and commercial results, and track agreed improvement actions.</li><li>Address attendance, conduct, capability and underperformance promptly in line with approved procedures, escalating formal action to the Operations Manager and Human Resources when required.</li><li>Recognize strong performance, maintain an inclusive and supportive team environment, and actively manage engagement, wellbeing and day-to-day colleague concerns.</li><li>Coordinate coaching, refresher training, cross-skilling and development actions with Quality and Training teams to close capability gaps and build team resilience.</li><li>Ensure the team follows approved procedures, knowledge content, scripts, delegated authorities and requirements relating to data privacy, payment security and guest information.</li><li>Review interactions and case records as part of routine operational oversight and work with Quality to translate evaluation findings into focused coaching and corrective action.</li><li>Ensure mandatory briefings, training and actions arising from audits, process changes or incidents are completed and understood by the team.</li><li>Identify and promptly report control failures, policy breaches, technology issues and other operational risks, preserving accurate records and supporting investigation and resolution.</li><li>Review daily and weekly performance information, provide clear commentary on results and risks, and maintain action plans for areas requiring improvement.</li><li>Provide the Operations Manager with accurate and timely updates on service delivery, team performance, escalations, attendance, incidents, and colleague feedback.</li><li>Work closely with Workforce Management, Quality, Training, Business Process, Digital and Technical support teams to resolve operational barriers and deliver agreed actions.</li><li>Support the operational readiness and implementation of new services, campaigns, systems and process changes through team briefings, testing, feedback, and post-launch follow-up.</li><li>Use frontline insight and performance trends to identify inefficiencies and recurring issues, implement approved improvements, and measure whether the intended result is achieved.</li><li>Act as duty lead or provide cover for the Operations Manager when formally assigned, operating within documented delegated authority.</li></ul><p>Job Essential&nbsp;</p><br><ul><li>Bachelor's degree in business administration, hospitality, tourism or a related discipline, or equivalent relevant professional experience.</li><li>2 – 4 years' experience in contact centre, customer service, hospitality or guest operations, including at least one year in a formal team-leader or supervisory role with responsibility for people and performance.</li><li>Demonstrated experience managing service delivery, performance and escalations in an omni-channel e Practical understanding of contact centre operations and performance measures, including service level, response time, abandonment, adherence, productivity, quality and guest satisfaction.</li><li>Strong people-leadership capability, including coaching, feedback, attendance and performance management, recognition and team engagement.</li><li>Sound judgement and confidence when handling complex complaints, sensitive guest situations and operational incidents.</li><li>Ability to interpret real-time and historical data, identify underlying causes and convert insight into clear operational actions.</li><li>Working knowledge of contact centre, CRM and workforce-management systems, with proficiency in Microsoft Office applications.</li><li>Clear written and spoken English, strong listening skills and the ability to communicate effectively with colleagues, guests and stakeholders at different levels.</li><li>Ability to prioritize and make calm, timely decisions in a fast-paced operation, including during peak demand or service disruption.</li><li>Flexibility to work rotating shifts, weekends and public holidays in line with operational requirements&nbsp;environment.</li></ul><br>Miral Destinations </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Scope</p><br><p>The Concierge Assistant Manager is the first-line operations and people manager for an assigned team of Concierge Agents, Specialists and Executives. Reporting to the Operations Manager, the role is accountable for translating daily operational plans into effective shift delivery across voice and digital channels, maintaining coverage and service performance, managing individual and team results, and ensuring a consistent guest experience.</p><br><p>The role takes ownership of escalations beyond Specialist authority, provides timely decisions and support within delegated limits, and works closely with Workforce Management, Quality, Training, Business Process and Technical support teams to resolve operational issues and improve results. The Assistant Manager supports the Operations Manager in implementing department strategy, workforce plans, approved policies and change initiatives.</p><br><p>Job Responsibilities</p><br><ul><li>Lead the day-to-day operation of the assigned team or shift, setting clear priorities, allocating work and ensuring appropriate coverage across supported channels and services.</li><li>Monitor real-time queue conditions, service levels, response times, abandonment, adherence and workload; take timely corrective action and coordinate resource movements with Workforce Management and other operational leaders.</li><li>Conduct effective shift briefings and handovers so that operational updates, guest-impacting issues, performance priorities and outstanding actions are understood and followed through.</li><li>Maintain service continuity during peaks, system outages and operational incidents by implementing approved contingency measures and promptly escalating material risks to the Operations Manager.</li><li>Ensure guest cases, transactions, follow-ups and operational records are complete, accurate and handled within agreed service levels and procedures.</li><li>Ensure consistent delivery of brand and service standards across voice, email, chat, social media and other supported contact channels.</li><li>Guide Specialists in complaint handling and take ownership of complex, sensitive or high-impact cases that exceed Specialist authority, including service-recovery decisions within delegated limits.</li><li>Coordinate with parks, venues, partners and internal support teams to secure timely resolutions and maintain clear, closed-loop communication with the guest.</li><li>Monitor open escalations through to closure, ensuring appropriate documentation, follow-up and management visibility for significant cases.</li><li>Identify recurring guest pain points and service failures and recommend practical corrective actions to the Operations Manager.</li><li>Directly manage Concierge Agents, Specialists and Executives through clear expectations, regular one-to-one meetings, timely coaching, documented feedback and fair performance reviews.</li><li>Review individual and team performance across applicable measures, including quality, guest satisfaction, productivity, adherence, attendance and commercial results, and track agreed improvement actions.</li><li>Address attendance, conduct, capability and underperformance promptly in line with approved procedures, escalating formal action to the Operations Manager and Human Resources when required.</li><li>Recognize strong performance, maintain an inclusive and supportive team environment, and actively manage engagement, wellbeing and day-to-day colleague concerns.</li><li>Coordinate coaching, refresher training, cross-skilling and development actions with Quality and Training teams to close capability gaps and build team resilience.</li><li>Ensure the team follows approved procedures, knowledge content, scripts, delegated authorities and requirements relating to data privacy, payment security and guest information.</li><li>Review interactions and case records as part of routine operational oversight and work with Quality to translate evaluation findings into focused coaching and corrective action.</li><li>Ensure mandatory briefings, training and actions arising from audits, process changes or incidents are completed and understood by the team.</li><li>Identify and promptly report control failures, policy breaches, technology issues and other operational risks, preserving accurate records and supporting investigation and resolution.</li><li>Review daily and weekly performance information, provide clear commentary on results and risks, and maintain action plans for areas requiring improvement.</li><li>Provide the Operations Manager with accurate and timely updates on service delivery, team performance, escalations, attendance, incidents, and colleague feedback.</li><li>Work closely with Workforce Management, Quality, Training, Business Process, Digital and Technical support teams to resolve operational barriers and deliver agreed actions.</li><li>Support the operational readiness and implementation of new services, campaigns, systems and process changes through team briefings, testing, feedback, and post-launch follow-up.</li><li>Use frontline insight and performance trends to identify inefficiencies and recurring issues, implement approved improvements, and measure whether the intended result is achieved.</li><li>Act as duty lead or provide cover for the Operations Manager when formally assigned, operating within documented delegated authority.</li></ul><p>Job Essential&nbsp;</p><br><ul><li>Bachelor's degree in business administration, hospitality, tourism or a related discipline, or equivalent relevant professional experience.</li><li>2 – 4 years' experience in contact centre, customer service, hospitality or guest operations, including at least one year in a formal team-leader or supervisory role with responsibility for people and performance.</li><li>Demonstrated experience managing service delivery, performance and escalations in an omni-channel e Practical understanding of contact centre operations and performance measures, including service level, response time, abandonment, adherence, productivity, quality and guest satisfaction.</li><li>Strong people-leadership capability, including coaching, feedback, attendance and performance management, recognition and team engagement.</li><li>Sound judgement and confidence when handling complex complaints, sensitive guest situations and operational incidents.</li><li>Ability to interpret real-time and historical data, identify underlying causes and convert insight into clear operational actions.</li><li>Working knowledge of contact centre, CRM and workforce-management systems, with proficiency in Microsoft Office applications.</li><li>Clear written and spoken English, strong listening skills and the ability to communicate effectively with colleagues, guests and stakeholders at different levels.</li><li>Ability to prioritize and make calm, timely decisions in a fast-paced operation, including during peak demand or service disruption.</li><li>Flexibility to work rotating shifts, weekends and public holidays in line with operational requirements&nbsp;environment.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.<br>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.</p><br><br>Responsibilities:<br><p>Managing the Patient Experience</p><br><p><br>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls<br>Maintaining departmental KPI’s.<br>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.<br>Responsible for attending to all the incoming patient calls promptly, without delay.<br>Ensures call backs are completed in a timely manner.<br>Maintains clarity in communication and pleasant tone of voice at all times.<br>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.<br>Assists the patient in the best way possible and creating a good impression<br>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.<br>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.</p><br><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.<br>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.<br>Multitask and manage the call volumes as per the call process flow.<br>Promote the services of the hospital to patients.<br>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department<br>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety &amp; JCI.<br>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.<br>Participates and contributes to scheduled in-house training programs.<br>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.<br>Maintains patient &amp; staff confidentiality.<br>Demonstrates the ability to listen to others in promoting effective communication.<br>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.<br>Doctors calendar creation and updating &amp; maintaining doctors notes.<br>Maintaining the duty changes as per the unit protocol.</p><br><br>Qualifications:<br><p>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system.</p><br> </div>