Insurance Coordinator Jobs in UAE
7812 Jobs Found
<p>Role Purpose
The Support CRM Executive is responsible for managing customer interactions, maintaining accurate customer records, and ensuring all enquiries are resolved efficiently through the company's CRM platform. The role acts as the link between customers and internal departments, ensuring requests are tracked, communicated and resolved within agreed service levels while delivering an exceptional customer experience.
The successful candidate will be highly organised, customer-focused and comfortable working with multiple systems in a fast-paced utilities environment.
Key Responsibilities
Customer Relationship Management
• Manage customer enquiries received via CRM, email, telephone and digital channels.
• Ensure every customer interaction is accurately recorded within the CRM system.
• Maintain complete and up-to-date customer records.
• Monitor customer cases from creation through to closure.
• Provide timely updates to customers throughout the lifecycle of their request.
• Escalate complex issues to the appropriate internal teams where required.
Case Management
• Log, categorise and prioritise customer requests.
• Monitor ticket queues to ensure SLA compliance.
• Follow up outstanding cases until full resolution.
• Identify recurring issues and recommend process improvements.
• Ensure all supporting documentation is attached to customer records.
Customer Support
• Respond professionally to customer enquiries relating to billing, accounts, portal access, meter readings, move in/out requests and general services.
• Liaise with Billing, Operations, Metering, Finance and Technical teams to resolve customer issues.
• Assist customers with navigating the customer portal and self-service functions.
• Deliver excellent customer service across all communication channels.
CRM Administration
• Maintain CRM data accuracy and integrity.
• Update customer profiles, account details and contact information.
• Assist with CRM testing, enhancements and new feature rollouts.
• Support data cleansing and quality assurance activities.
• Generate reports from the CRM when required.
Performance & Reporting
• Meet individual productivity and quality targets.
• Monitor assigned workloads and case ageing.
• Produce reports on ticket volumes, response times and resolution performance.
• Identify trends and recurring customer issues for management review.
Continuous Improvement
• Suggest improvements to customer journeys and internal processes.
• Contribute to knowledge base articles and standard operating procedures.
• Support new system implementations and process changes.
• Participate in training and knowledge-sharing sessions.</p><p>Required Skills & Experience
Essential
• Minimum 2 years' experience in customer service, CRM administration or customer support.
• Experience using CRM or ticketing platforms such as Zendesk, Zoho CRM, Salesforce, Freshdesk or similar.
• Excellent written and verbal English communication skills.
• Strong organisational and time management skills.
• High attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong problem-solving skills.
• Proficient in Microsoft Office, particularly Excel.
Desirable
• Experience within utilities, property management or facilities management.
• Experience supporting billing or customer accounts.
• Knowledge of SLAs and customer service KPIs.
• Experience working with customer portals.
Key Competencies
• Customer Focus
• Communication
• Problem Solving
• Attention to Detail
• Teamwork
• Accountability
• Organisation
• Adaptability
• Time Management
• Continuous Improvement The Support CRM Executive consistently delivers excellent customer service by ensuring every enquiry is managed professionally, resolved efficiently and accurately recorded. They maintain high-quality CRM data, meet service level agreements, proactively communicate with customers and contribute to continuous improvements that enhance the overall customer experience.</p>
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<p>The patient aide will work to support the nursing staff to provide for the everyday needs of the resident’s and their families</p><br><br>Responsibilities:<br><p>3.1 Responsibilities may vary depending on number and functional focus of Senior Management Team. The following list is a very comprehensive itemization of what would normally be associated with the position of Patient Aide at Long term care. The actual scope of responsibilities will be determined from time to time by the Director of Operations in conjunction with the Charge Nurses and Managers.<br>3.2 Supports residents and their families by providing housekeeping and laundry services; preparing food, running errands.<br>3.3 Assists residents by providing personal services, such as, bathing, dressing and grooming.<br>3.4 Assists nurses in manual handling of residents and with bathing.<br>3.5 Under the supervision and guidance of nurses and therapists plays with children where appropriate.<br>3.6 Maintains a safe, secure and healthy patient environment by ensuring room is clean and tidy.<br>3.7 Supports the nursing staff by running errands where appropriate.<br>3.8 Responsible for ensuring rooms are stocked with appropriate supplies<br>3.9 Assists residents and nurses on external trips<br>3.10 Participates in resident’s social activities<br>3.11 Communicates with a range of people on a range of matters.<br>3.12 Communicates appropriately and clearly to coworkers and other members of the multidisciplinary team.<br>3.13 Communicates the mission, vision and values of the facility.<br>3.14 Develops own skills and knowledge.</p><br><p>3.15 Recognizes the necessity to continuously develop skills and acquire additional knowledge appropriate to the position.<br>3.16 Attends training sessions offered by long term care.<br>3.17 Dresses appropriately to the expectations of the specific work areas and Occupational Health and Safety Policy.<br>3.18 Maintains confidentiality of all information in accordance with long term care policy.<br>3.19 Participates as a valued team member, promoting and contributing to a supportive team environment.<br>3.20 Attends meetings as requested.<br>3.21 Maintains quality in own work.<br>3.22 Adheres to the requirements of the Environment Health and Safety Management System.<br>3.23 Adheres to the requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.<br>3.24 Understands and adheres to emergency preparedness, fire safety and code policies/plans.<br>3.25 Reports shortfall of supplies to registered nurse.<br>3.26 Reports and documents any missing items to registered nurse.<br>3.27 Supports equality and value diversity.<br>3.28 Challenge bias, prejudice and intolerance if appropriate or brings it to the attention of a manager.<br>3.29 Aware of the impact of own behaviors on others.<br>3.30 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements<br>3.31 Work accordance with the documented OSH procedures and instructions, specific responsibilities<br>3.32 Be familiar with emergency and evacuation procedures<br>3.33 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports<br>3.34 Comply with Waste management procedures and policies<br>3.35 Attend applicable OSH/Infection control training programs, mock drills and awareness programs<br>3.36 Use of appropriate personal protective equipment and safety systems</p><br><br>Qualifications:<br><p>4.1 Diploma in relevant field<br>4.2 One year working Experience in a healthcare environment.</p><br><p>4.3 Nanny or homecare support role<br>4.4 Experience working as a Care Giver or similar role<br>4.5 Experience working with Arabic children<br>4.6 Average command of oral and written English, Arabic desirable but not mandatory</p><br> </div>
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<p><strong>Job Role:</strong></p><br><p>The Sales Executive is responsible for driving parts sales by managing walk-in customer enquiries, providing professional parts consultation, promoting genuine parts, achieving sales and GP targets, and ensuring excellent customer service. The role involves coordinating with internal teams to ensure timely availability and delivery of parts while maintaining accurate customer records and supporting branch sales growth.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>To ensure that the budgeted sales and GP targets are achieved for the branch on a regular basis & further growth is explored in the assigned territory</li><li>Attending requirements of all walk in customers at the cash counter and executing the parts requests for workshop counter.</li><li>Preparing & following up estimates for all potential customers. </li><li>Monitoring & improving the estimate conversion ratio on a monthly basis. </li><li>Convincing the customer to purchase genuine parts.</li><li>Liaising with parts counter staff and warehouse staff for timely Invoicing and delivery of the material to the customers </li><li>To record the loss sale in the system by selecting appropriate category and maintain the accuracy. Provide feedback to procurement cell as per requirement to take further action.</li><li>To ensure each & every enquiry to be converted to a Sale with the help of Branch In charge/ Manager on case to case basis.</li><li>To ensure discipline in terms of Discount offered to the customers.</li><li>Explore the option of selling nonmoving stock at special price with walk in / credit customers by identifying the need. </li><li>Ensuring the back order parts to be order from HO and supplied to the customer to generate the sale and achieve customer satisfaction. Keeping a track of B/O, VOR parts to trigger timely action.</li><li>Informing & updating the customers on current promotional programs.</li><li>Ensuring all the sales are carried out in accordance with the cash and credit norms prescribed by the company.</li><li>Ensuring all the sales related documents are filed and stored according to the documents policy prescribed by the company.</li><li>Regular rotation of parts at the counter display.</li><li>Informing & updating the customers on current promotional programs.</li><li>Maintaining the parts warehouse neat and tidy with the support of parts picker. </li><li>Ensuring receipt and binning of the receivables and dispatches to branches with the support of parts picker. </li><li>To prepare, analyze and forward the daily sales report, customer a/c addition report, and monthly action plan to the Branch manager/ In charge & NMP.</li><li>Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.<br> </li></ul><p><strong>Education & Experience:</strong></p><br><ul><li>Diploma or Bachelor’s degree in Automotive, Business Administration, or a related field preferred.</li><li>Minimum 3-4 years of experience in automotive parts counter sales, spare parts retail, or after-sales operations.</li><li>Strong knowledge of automotive spare parts, vehicle components, and parts identification.</li><li><p>Experience working with automotive dealerships, distributors, or workshops is an advantage.</p><br></li><li>Ability to prepare quotations, process sales orders, and manage customer enquiries.</li><li>Proficiency in MS Office applications, especially Excel and reporting tools.</li><li><p>Knowledge of sales tracking, customer database management, and loss sales reporting.</p><br></li><li>Strong customer service and relationship management skills.</li><li>Excellent communication and negotiation abilities.</li><li>Sales-oriented mindset with the ability to achieve targets.</li><li>Ability to identify upselling and cross-selling opportunities.</li><li>Good problem-solving and decision-making skills.</li><li>Attention to detail and accuracy in handling parts information and transactions.</li><li>Ability to work under pressure in a fast-paced automotive environment.</li><li>Strong teamwork and coordination skills with warehouse, procurement, and workshop teams.</li></ul> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>Responsible for the City’s growth in terms of Strategy, Growth, Driving Sales, Account Management, and marketing by understanding the city’s performance drivers and KPIs and setting targeted strategies, objectives, and an action plan.</p><br><p>In addition, responsible via dotted line responsibility to oversee and drive the city’s success across marketing, logistics, people, etc.</p><br><p>This role holder requires a strong leadership presence able to drive high-level strategy as well as operate at the lowest level of detail. The role holder also needs to influence both with directly as well as indirect stakeholders internally and externally.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p>The City’s - Operation and financial performance to achieve Profitability and growth</p><br></li><li><p>Design a strategic business plan to achieve sales and revenue objectives and targets on a Monthly, Quarterly, and yearly basis.</p><br></li><li><p>Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.</p><br></li><li><p>Manage the overall city’s performance (operating at the lowest level of detail across zones to win with partners, customers, and riders)</p><br></li><li><p>Plan and Lead Marketing activities on the ground in alignment with the company's Marketing strategy to continuously generate sales opportunities.</p><br></li><li><p>Handle and facilitate Logistics implementation in alignment with the Logistics Function SOP.</p><br></li><li><p>Monitor competitor activities and set plans to improve the restaurant's potential growth.</p><br></li><li><p>Generate extra revenue through team achievement of non-commission revenue (advertising) deals.</p><br></li><li><p>Manage and follow up on the team’s daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.</p><br></li><li><p>Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.</p><br></li><li><p>Scale the team according to the current portfolio of brands and onboard new joiners.</p><br></li><li><p>Create detailed reports to help the team achieve targets and maintain accurate records of restaurants’ details, such as accounts</p><br></li><li><p>Integrate team tasks on the corresponding tools and dashboards used within the company.</p><br></li><li><p>Collaborate with different internal teams to reach the designated KPIs and work closely with the Marketing, Finance, Operations, and Logistics Departments.</p><br></li><li><p>Apply Talabat policies and procedures in the cluster to ensure the consistency of operations and culture.</p><br></li><li><p>Work closely with the Public Relations and Communications department to represent the city and business at external events.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>Bachelor’s degree in Business Administration, Marketing, or a related field.</p><br></li><li><p>8+ years of experience in Sales, Account Management, Operations, or a related field.</p><br></li><li><p>Minimum 5 years of leadership and team management experience.</p><br></li><li><p>Strong understanding of the food industry and market dynamics.</p><br></li><li><p>Experience with commercial proposals and pricing strategies.</p><br></li><li><p>Proficiency in CRM systems.</p><br></li><li><p>Proven track record in managing and developing high-performing teams.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Excellent leadership and stakeholder management capabilities.</p><br></li><li><p>Strong communication and interpersonal skills.</p><br></li><li><p>Advanced English proficiency.</p><br></li><li><p>E-commerce experience is highly preferable.</p><br></li><li><p>Proven track record in managing and developing high-performing teams.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Excellent leadership and stakeholder management capabilities.</p><br></li><li><p>Strong communication and interpersonal skills.</p><br></li><li><p>Advanced English proficiency.</p><br></li><li><p>E-commerce experience is highly preferable.</p><br></li></ul><br><br> </div>
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<p><b>Title:</b></p><br><br>Lead Static Engineer – Offshore Island Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u> <span>Job Title: Lead Static Engineer – Offshore Island Project</span></u></b></p><br><br><p>KBR Abu Dhabi PMC Team is currently looking to fill a position of <b><u>Lead Static Engineer </u></b>for an <b>Offshore Island Project </b>to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to <b>Spain Office</b> and then return to Abu Dhabi<b> . </b></p><br><br><p><b>Job Purpose</b></p><br><br><p><b>The Lead Static Engineer is responsible for leading the design, engineering, and technical assurance of static equipment for ADNOC Offshore projects. The role ensures that all static equipment designs comply with ADNOC standards, international codes, project specifications, safety requirements, and operational reliability objectives throughout the project lifecycle.</b></p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><b>Lead the engineering and design of static equipment for offshore oil & gas facilities.</b></li><li><b>Review and approve design calculations, datasheets, specifications, and engineering deliverables.</b></li><li><b>Manage the design and selection of: </b><ul><li><b>Pressure vessels</b></li><li><b>Heat exchangers</b></li><li><b>Storage tanks</b></li><li><b>Separators</b></li><li><b>Drums and filters</b></li><li><b>Columns and reactors</b></li><li><b>Pig launchers/receivers</b></li><li><b>Flare systems and associated equipment</b></li></ul></li><li><b>Ensure compliance with ADNOC, ASME, API, TEMA, NACE, and international industry standards.</b></li><li><b>Coordinate with Process, Mechanical, Piping, Structural, Electrical, Instrumentation, and Procurement disciplines.</b></li><li><b>Conduct technical bid evaluations and vendor document reviews.</b></li><li><b>Provide technical support during procurement, fabrication, inspection, construction, commissioning, and start-up activities.</b></li><li><b>Review and resolve technical queries, concession requests, and engineering deviations.</b></li><li><b>Participate in design reviews, HAZID, HAZOP, SIL, and constructability workshops.</b></li><li><b>Monitor engineering progress and ensure timely delivery of project milestones.</b></li><li><b>Mentor and provide guidance to junior and senior static equipment engineers.</b></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><b>Bachelor's Degree in Mechanical Engineering.</b></li><li><b>Master's Degree is an added advantage.</b></li><li><b>Professional Engineering certification is desirable.</b></li></ul><br><p><b>Experience</b></p><br><br><ul><li><b>Minimum 18–20 years of experience in Oil & Gas, Petrochemical, Refinery, or Offshore EPC projects.</b></li><li><b>Minimum 5 years in a Lead Static Engineer or Engineering Lead role.</b></li><li><b>Proven experience in FEED, Detailed Engineering, EPC, and Brownfield modification projects.</b></li><li><b>Extensive experience working on ADNOC Offshore, ADNOC Gas, Saudi Aramco, QatarEnergy, or major Middle East energy projects.</b></li><li><b>Experience in offshore platforms, processing facilities, gathering stations, and gas processing plants is highly preferred.</b></li></ul><br><p><b>Technical Skills</b></p><br><br><ul><li><b>Strong knowledge of pressure vessel and heat exchanger design.</b></li><li><b>Expertise in ASME Section VIII Div. 1 & 2.</b></li><li><b>API Codes (API 510, API 650, API 620, API 661, API 660, API 579).</b></li><li><b>TEMA standards for heat exchangers.</b></li><li><b>Material selection and corrosion engineering principles.</b></li><li><b>Equipment sizing, specification development, and vendor management.</b></li><li><b>Knowledge of fabrication, inspection, testing, and commissioning requirements.</b></li><li><b>Familiarity with ADNOC engineering standards and specifications.</b></li><li><b>Risk-based inspection and asset integrity management concepts.</b></li></ul><br><p><b>Competencies</b></p><br><br><ul><li><b>Strong leadership and people management skills.</b></li><li><b>Excellent stakeholder and client management abilities.</b></li><li><b>Effective communication and presentation skills.</b></li><li><b>Strong problem-solving and analytical capability.</b></li><li><b>Ability to manage multiple engineering packages simultaneously.</b></li><li><b>Commitment to HSE, quality, and operational excellence.</b></li></ul><br><p><b>Preferred Profile</b></p><br><br><ul><li><b>Recent ADNOC Offshore project experience.</b></li><li><b>Experience in large offshore EPC projects valued above USD 100 million.</b></li><li><b>Previous involvement in offshore platforms, artificial islands, compression facilities, gas processing plants, and brownfield upgrades.</b></li><li><b>Strong track record of managing multidisciplinary engineering interfaces and vendor packages.</b></li></ul><br><br><br><br> </div>
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<span>We are looking for a Senior Network Security Engineer with a strong specialization in Secure Web Gateway (SWG) and proxy technologies, particularly Blue Coat ProxySG (now part of Broadcom/Symantec).<br> This role sits within our broader network security function and is responsible for administering, securing, and optimizing web/internet access infrastructure across the organization.<br> Candidates should bring at least 2–3 years of hands-on Blue Coat ProxySG / SGOS administration experience as part of a broader network security career (typically 5+ years overall).<br> Experience in banking and financial services is a strong plus, but not mandatory.<br> Key Responsibilities Proxy & Secure Web Gateway Administration Administer, configure, and support Blue Coat ProxySG (SGOS) and related secure web gateway/web security solutions.<br> Design, implement, and maintain web filtering categories, acceptable use policies, and secure internet access controls.<br> Configure and manage SSL/TLS interception (SSL Visibility), authentication integration (AD/LDAP, Kerberos, SAML), and ICAP integration with DLP, antivirus, and sandboxing solutions.<br> Monitor proxy performance, availability, and capacity; conduct tuning and optimization to ensure minimal latency and maximum uptime.<br> Troubleshooting & Incident Response Troubleshoot proxy-related incidents, connectivity issues, and policy conflicts, working across network layers (TCP/IP, DNS, HTTP/HTTPS, routing).<br> Participate in security incident response related to web-based threats, malicious traffic, and policy violations.<br> Collaborate with SOC, network, and broader cybersecurity teams to correlate proxy logs with SIEM and threat intelligence platforms.<br> Project, Migration & Lifecycle Support Support upgrades, patching, and lifecycle management of Blue Coat ProxySG appliances and related SWG components.<br> Assist with migration or integration projects between on-premise proxy solutions and cloud-delivered SWG/SASE platforms.<br> Contribute to automation and scripting initiatives to streamline policy deployment, reporting, and routine administration tasks.<br> Governance, Documentation & Compliance Prepare and maintain technical documentation, configuration standards, and operational runbooks.<br> Support internal and external audits by providing evidence of secure configuration, change control, and policy enforcement.<br> Ensure alignment with information security policies and relevant regulatory frameworks (e.<br>g., SAMA, NCA ECC, ISO/IEC 27001, PCI DSS) where applicable.<br> Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent practical experience).<br> 5+ years of overall network/cybersecurity engineering experience, including a minimum of 2–3 years of hands-on Blue Coat ProxySG / SGOS administration.<br> Alternatively, 5+ years of overall network/cybersecurity experience with strong hands-on exposure to other leading secure web gateway or proxy platforms (e.<br>g., Symantec Web Security Service, Forcepoint, McAfee/Skyhigh Web Gateway, Cisco WSA/Umbrella, Zscaler, Fortinet FortiProxy), with demonstrated ability and willingness to specialize in Blue Coat ProxySG.<br> Strong understanding of core networking concepts: TCP/IP, DNS, HTTP/HTTPS, routing, and network segmentation.<br> Hands-on experience with web filtering, URL categorization, SSL/TLS interception, and content inspection policies.<br> Experience integrating proxy/SWG platforms with DLP, sandboxing, threat intelligence, or SIEM solutions is highly valued.<br> Excellent troubleshooting, analytical, and communication skills, with the ability to work cross-functionally with network, security, and infrastructure teams.<br> Experience in banking, financial services, or other regulated sectors is preferred but not required.<br></span> </div>
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<p><strong>ROLE OVERVIEW:</strong></p><br><p>The Show Technology Team Leader is responsible for supervising daily maintenance activities and ensuring reliable operation of AVL systems within assigned rides and attractions. This role provides direct technical leadership to senior technicians and technicians, ensuring preventive and corrective maintenance tasks are executed safely, efficiently, and in accordance with departmental standards. The Team Leader reports to the Show Technology - Assistant Manager and supports operational continuity at site level.</p><br><p><br><strong>ROLE SCOPE:</strong></p><br><p>• Supervise technicians and senior technicians during assigned shifts. <br>• Allocate work orders and prioritize tasks based on operational requirements.<br>• Monitor ride uptime and ensure timely response to technical issues. <br>• Escalate major faults or systemic risks to Assistant Manager / Manager. <br>• Conduct shift handovers and maintain clear communication between teams. <br>• Ensure preventive and corrective maintenance tasks are completed in accordance with SOPs and maintenance plans. <br>• Verify work quality and ensure accurate closure of work orders in CMMS. <br>• Review and maintain technical documentation and system records. <br>• Identify recurring faults and provide structured feedback for maintenance improvement. <br>• Provide advanced troubleshooting support for show control, projection, audio, lighting, special effects, animatronics, and AVL network systems. <br>• Lead fault diagnostics for complex or recurring technical issues. <br>• Support configuration, calibration, and testing activities. <br>• Assist in installation and upgrade works under supervision. <br>• Enforce adherence to safety procedures and safe working practices. <br>• Conduct toolbox talks and shift briefings as required. <br>• Ensure proper use of PPE and safe handling of equipment. <br>• Support risk assessments and safe system of work implementation. <br>• Monitor team performance during shifts and provide feedback to Assistant Manager / Manager. <br>• Support onboarding and technical training of new team members. <br>• Promote adherence to departmental technical standards. <br>• Maintain discipline and professional conduct within the team. <br>• Monitor spare parts usage for assigned systems. <br>• Ensure tools and test equipment are properly maintained. <br>• Notify management of stock shortages or abnormal consumption. <br>• Responsibilities may extend to additional operational duties required to support site-level objectives.</p><br><p><strong>QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br><p><strong>Essential:</strong></p><br><p>• Diploma or Bachelor’s Degree in Electrical, Electronics, Mechatronics, Computer Engineering, or related technical discipline.<br>• 5–7 years of AVL technical experience. <br>• Minimum 1–2 years in a senior technician or supervisory role. <br>• Experience working within ride or attraction AVL environments.<br>• Strong working knowledge of ride-integrated AVL systems. <br>• Proficiency in at least one professional show control platform. <br>• Solid understanding of AVoIP and AV networking fundamentals. <br>• Strong troubleshooting and fault diagnosis capability. • Experience using CMMS platforms. <br>• Ability to supervise and coordinate technical teams during shifts. <br>• Strong communication skills in English. <br>• Ability to work effectively under operational pressure. <br>• Strong working knowledge in one or more of the following AVL domains: projection systems, professional audio systems (e.g., QSC), AVoIP technologies (e.g., Dante), show control platforms, and media server environments. <br>• Ability to troubleshoot and support integrated ride and show control systems. <br>• Working knowledge of Microsoft 365 applications for reporting and communication. <br>• Proficiency in using CMMS platforms (e.g., Maximo or equivalent) for work order management, documentation, and maintenance tracking.</p><br><br>Miral Experiences </div>
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<p><strong>Role : </strong><span><span>E-Channel Officer</span></span><br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span><span>The senior E-Channels officer is responsible for performing operational support duties of the Alternate Delivery Channels Unit. Assists the Alternate Delivery Channels Manager as directed; provides a full range of professional, technical and general support to customers and Bank personnel; responds to telephone and e-mail inquiries; monitors product usage and system operation; resolves problems within given authority. Helps in the coordination and support of system testing and user acceptance testing. Provides assistance in training Bank personnel on the features and benefits of Internet banking and bill payment products, mobile banking and electronic services. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects</span></span><br> <br><strong>Key Accountabilities of the role </strong><br> </p><br><ul><li><p><span><span>Main Job functions includes:</span></span></p><br></li><li><p><span><span>Responsible to represent the bank in all electronic crimes related to the judiciary and police enforcement</span></span></p><br></li><li><p><span><span>Managing/supervising all fraud related complaints and resolution</span></span></p><br></li><li><p><span><span>Managing/supervising the bank electronic related marketing (SMS, email & other electronic touch points).</span></span></p><br></li><li><p><span><span>Responsible to manage the following channels system related :</span></span></p><br></li><li><p><span><span>Internet Banking</span></span></p><br></li><li><p><span><span>Mobile Banking.</span></span></p><br></li><li><p><span><span>SMS Banking Application.</span></span></p><br></li><li><p><span><span>E-statement Application (Click PSS).</span></span></p><br><p><span><span><strong>CUSTOMERS (INTERNAL & EXTERNAL)</strong></span></span></p><br></li><li><p><span><span>Responding to customers complaints raised from other units</span></span></p><br></li><li><p><span><span>Responding to Legal with necessary customer data required for court cases investigation. </span></span></p><br></li><li><p><span><span>Raise helpdesk tickets for incidents and issues encountered on production system</span></span></p><br></li><li><p><span><span>Follow up and monitor on all tickets and request submitted to ITD</span></span></p><br></li><li><p><span><span>Attending to bug fixes testing and implementation</span></span></p><br></li><li><p><span><span>Reviewing and coordinating with marketing, shariah & legal for any new e-payment services contracts</span></span></p><br></li><li><p><span><span>Liaison between ITD and users on all e-Banking related issues</span></span></p><br></li><li><p><span><span>Attending project related meetings.</span></span></p><br></li><li><p><span><span>Preparation of monitoring and review e-banking reports.</span></span></p><br></li><li><span><span><strong>INTERNAL (PROCESS, PRODUCTS & REGULATORY)</strong></span></span></li><li><p><span><span>Participate in new project and enhancement on e-Banking systems</span></span></p><br></li><li><p><span><span>Participate in the user requirement phase</span></span></p><br></li><li><p><span><span>Follow up with the new functional requirements </span></span><span><span>related to various online applications.</span></span></p><br></li><li><p><span><span>Attending and organizing e-Banking related meetings</span></span></p><br></li><li><p><span><span>Perform system testing and user acceptance testing</span></span></p><br></li><li><p><span><span>Develops and implements procedures for the ongoing revision of the e-Banking policy & procedure</span></span></p><br></li><li><p><span><span>Ensure all department & units are aware of any new changes to the e-Banking systems</span></span></p><br></li><li><p><span><span>Comply with other specific roles and tasks as and when raised by the direct line manager which would help in smoothing and accelerating the implementation process. </span></span></p><br></li><li><p><span><span>Interact with legal, marketing and shariah for any of the text & contents changes on the e-Banking channels</span></span></p><br></li><li><p><span><span>Ensure all necessary legal agreements and documents are approved and signed off by the authorized parties</span></span></p><br></li><li><p><span><span>Perform live testing for all new projects and enhancement</span></span></p><br></li><li><p><span><span>Informs staff of updates to the Internet Banking </span></span></p><br></li><li><p><span><span>Prepare UAT reports for monitoring and review</span></span></p><br></li><li><p><span><span>Prepare post implementation report on new implemented projects</span></span></p><br></li><li><p><span><span>Keep records and filling of all projects related documents.</span></span><br> </p><br></li></ul><p><span><span><strong>PEOPLE</strong></span></span></p><br><ul><li><p><span><span>Plans, schedules, and delivers staff training coordination with managers</span></span></p><br></li><li><p><span><span>Develops documents and tools for staff training on e-banking related </span></span></p><br></li><li><p><span><span>Responds to staff questions about use of e-banking services</span></span></p><br></li><li><p><span><span>Prepare & plan for new product/enhancement training to the relevant department/units.</span></span><br> </p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><p><span><span><strong>Bachelor degree in any disciplines</strong></span></span></p><br></li><li><p><span><span><strong>At least 7 years experience in Banking</strong></span></span></p><br></li><li><p><span><span><strong>Computer skills</strong></span></span><br> </p><br></li></ul><br> </div>
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Company Description<br><p>Actively engaged in multi-asset class investment activities across various geographies, carried out by a highly qualified and experienced in-house team of investment professionals using an ‘Asset Allocation Matrix’ to realize risk adjusted returns on invested capital over a long-term period. Investment activities include direct investments in startups, taking stakes in established businesses, acquisitions of business enterprises and setting-up new businesses through collaborative joint venture routes. Ghobash Trading & Investment is also active in private financial investments, including private equity and debt, venture capital, real estate and publicly listed financial investments.</p><br><br>Job Description<br><p>The Tax Analyst supports the Group’s tax function by executing day-to-day compliance, reporting, and documentation activities across VAT, Corporate Tax, and other regulatory obligations. The role is responsible for preparing first-level tax computations, performing reconciliations, maintaining compliance calendars, and ensuring accurate tax treatment of purchases, sales, imports, and exports. The Tax Analyst maintains tax registers, documentation archives, and audit trails, while supporting tax audits, assessments, and regulatory filings. In addition, the Tax Analyst works closely with business units, Finance, and SSC teams to gather data, resolve queries, and ensure timely and accurate tax submissions.</p><br><p>DUTIES AND RESPONSIBILITIES:</p><br><p><strong>Tax Reporting and Compliance Management</strong></p><br><ul><li>Prepare working files and first-level computations for VAT and corporate tax returns.</li><li>Perform reconciliations between tax returns, GL accounts, and source data. Ensure any discrepancies are fixed in the system for any errors.</li><li>Compile documentation for tax audits, assessments, and queries.</li><li>Maintain documentation for intercompany transactions, TP master files, and local files under guidance.</li><li>Maintain compliance calendar for VAT returns, corporate tax filings, ESR notifications, and other compliance deadlines.</li><li>Support reviews of related-party transactions and intercompany invoices for accuracy.</li><li>Assist in validating tax rules, rates and classifications tagged to all group transactions (purchase, sales, imports and exports).</li><li>Support tax impact analysis by gathering data and preparing initial assessments.</li><li>Assist in compliance tasks related to ESR, UBO, FATCA/CRS, and CbCR documentation.</li></ul><p><strong>Operational Tax Management</strong></p><br><ul><li>Execute day-to-day tax compliance tasks including data extraction, tax coding checks, and documentation updates.</li><li>Maintain filing archives, audit trails, tax registers, and compliance documentation.</li><li>Prepare monthly tax reports, reconciliations, and schedules for management review.</li><li>Assist business units with routine tax queries and data requests.</li></ul><p><strong>Tools / Automation</strong></p><br><ul><li>Operate tax tools and ERP modules, ensuring proper tax coding and data accuracy.</li><li>Support automation initiatives by preparing test data, validating outputs, and highlighting discrepancies.</li><li>Ensure correct VAT treatment on e-invoicing data extracted from government-approved ASPs.</li></ul><p><strong>Stakeholder Support</strong></p><br><ul><li>Collaborate with Business Finance and SSC teams to collect data for tax filings and reconciliations.</li><li>Communicate pending documentation and follow up for timely tax submissions.</li><li>Participate in training sessions and continuously update tax knowledge.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree, complemented by professional certification in Tax (e.g., CTA); Additional professional certification in Accounting (e.g., ACA, CPA, ACCA) preferred</li><li>3 years of experience in corporate taxation, including direct and indirect taxes.</li><li>Strong knowledge of accounting fundamentals and tax concepts.</li><li>Proficiency in MS Excel (lookups, pivot tables) and basic financial analysis.</li><li>Ability to extract, clean, and reconcile data from ERP systems.</li><li>Strong attention to detail and documentation accuracy.</li><li>Good communication and coordination skills for cross-functional interaction.</li></ul><br><br> </div>
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<span>We are the Intelligent Internet Platform.<br> We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne.<br> Expereo believes in the power of Internet connectivity.<br> As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance.<br> As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.<br> About the role The Supplier Relations Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.<br> You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide.<br> You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.<br> You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region.<br> As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience.<br> Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.<br> Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.<br> Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.<br> Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality Own supplier relationship management and ensure supplier development Initiate day-to-day follow up with suppliers Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment Act as an interface between Expereo and supplier partners within the designated region and support operational escalations Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.<br> Bachelor's degree or higher educational level Candidates with up to 2 years of experience in Supplier Relations are preferred.<br> We also welcome applications from fresh graduates who are eager to learn, develop their skills, and build a long-term career in this field.<br> Customer focused and strong communication skills; enjoys building and maintaining relationships Exceptional communication skills Good negotiation skills Thrives in a fast paced and dynamic working environment Accurate and well organized, persistent, quality and result driven</span> </div>
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Company:Description:<p>Hello,</p><br><p>To complete the recruitment process, please click the "Apply" button.</p><br><p>You will be prompted to provide consent for personal data processing and create your profile in Workday, our internal HR system.</p><br><p>This will involve entering some basic information and uploading your CV.</p><br><p>If you have any questions, feel free to reach out to your Talent Acquisition Consultant.</p><br><p>Thank you!</p><br><p>Best regards,</p><br><p>Marsh Talent Acquisition Team</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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<span>Black & Grey HR is recruiting for a leading construction and company in Dubai, UAE. Our client is looking for a Tendering Manager who will be responsible to lead the tendering function by analyzing project requirements, evaluating risks, and preparing competitive, well-structured bids that maximize the company’s chances of securing projects. <br><br>Key Responsibilities<br><br>Leadership & Team Management<br><br>- Lead and manage the Tender Department, ensuring efficient allocation of resources and workload.<br><br>- Mentor, guide, and develop estimators and quantity surveyors to enhance team performance.<br><br>- Conduct annual performance evaluations and support hiring decisions in coordination with senior management.<br><br>Tendering Strategy & Evaluation<br><br>- Review and assess tender invitations with senior leadership and decide on participation.<br><br>- Oversee preparation and submission of pre-qualification documents.<br><br>- Provide technical guidance to the team on complex estimation and quantity surveying matters.<br><br>Costing & Risk Analysis<br><br>- Review project documents to identify risks and ensure appropriate cost provisions or qualifications.<br><br>- Evaluate both direct and indirect cost estimates and optimize them based on experience and market knowledge.<br><br>- Assess project risks and incorporate mitigation strategies in pricing.<br><br>Contract & Compliance Review<br><br>- Coordinate with the Contracts Department to ensure fair and unbiased contractual terms.<br><br>- Review and validate all contractual documents, including LOAs and agreements, before final execution.<br><br>Vendor & Stakeholder Coordination<br><br>- Engage with subcontractors and suppliers for specialized scopes to ensure accurate pricing.<br><br>- Lead technical discussions and clarify project requirements with consultants and clients.<br><br>- Prepare and submit tender queries and follow up for responses.<br><br>Tender Submission & Negotiation<br><br>- Prepare final pricing, including markups, discounts, and risk considerations, for management approval.<br><br>- Compile and review complete tender submissions, including technical and commercial documentation.<br><br>- Participate in pre-tender and post-tender meetings and negotiations with clients and consultants.<br><br>Post-Tender Activities<br><br>- Handle post-tender clarifications and provide required documentation.<br><br>- Prepare and issue project budgets to the Cost Control Department upon award.<br><br>- Finalize major subcontracts and issue Letters of Intent (LOIs).<br><br>Reporting & Process Improvement<br><br>- Prepare Management Information Reports (MIRs) for senior management.<br><br>- Continuously improve tendering processes, systems, and cost efficiency.<br><br>- Perform additional duties as assigned by management.<br><br></span><br><span>Requirements- Bachelor’s Degree in Civil Engineering with relevant engineering certifications<br><br>- Minimum 20+ years of experience in construction/engineering, with strong exposure to tendering and estimation<br><br>- Proven experience in leading and managing estimation or tendering teams<br><br>- Strong knowledge of cost estimation, contract documentation, and risk assessment<br><br>- Proficiency in MS Office and estimation software (e.g., RAI or equivalent)<br><br>- Excellent analytical, negotiation, and communication skills with the ability to work under pressure<br><br></span><br><span>Benefits- Attractive Salary & Benefits<br><br></span><br> </div>
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<p><span>Post Contract Commercial Lead for larger value projects which include the management of junior commercial team.</span></p><br><br>Responsibilities:<br><p><span><strong>Functional Roles and Responsibilities</strong></span></p><br><ul><li><span>Assessment of the tender BOQ (Bill Of Quantities) vs the IFC (Issued For Construction) information received to update the BOQ accordingly.</span></li><li><span>Float enquiries for obtaining final offers from supply chain and adjudicate updated quotations received.</span></li><li><span>Prepare sub-contract orders and purchase orders; including drawings, Programme & BOQ’s. </span></li><li><span>Detect Variations and Changes to the Contract in liaison with the Project team.</span></li><li><span>Prepare, Negotiate and Conclude Variations and Claims with Sub Contractors and Clients’.</span></li><li><span>Prepare monthly project valuation and to ensure timely submittal to the employer</span></li><li><span>Procure all necessary insurances and bonds for the project. </span></li><li><span>Review and issue monthly payment certificates to subcontractors based upon the progress of works at site.</span></li><li><span>General Contract administration including the drafting of contractual notices, such as notice of delay, variations & claims.</span></li><li><span>Identify, collate, review, and submit variations to the Employer. </span></li><li><span>Preparation of claims for extensions of time in the event of project delays including maintaining sufficient contemporary records.</span></li><li><span>Undertake monthly cost reporting in collaboration with the project manager inclusive of all necessary budget forecasts.</span></li><li><span>Prepare and conclude the subcontract and Employer final accounts upon project completion. </span></li><li><span>Conclude all commercial matters that may arise during the defects liability period (DLP) ; including defects rectification, return of bonds & final retention releases.</span></li><li><span>Ability to assist in the estimation of potential projects in the event the estimation department is at full capacity.</span></li></ul><p><span><strong>People Management Roles and Responsibilities</strong></span></p><br><ul><li><span>Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles</span></li></ul><br>Qualifications:<br><p><span><strong>Education/Certification and Continued Education</strong></span></p><br><ul><li><span>Graduate in construction discipline or equivalent.</span></li></ul><p><span><strong>Years of Experience</strong></span></p><br><ul><li><span>7 to 10 years relevant experience with a minimum of 7 year experience in post contract Quantity Surveying </span></li></ul><p><span><strong>Knowledge and Skills</strong></span></p><br><ul><li><span>Local market knowledge would be an advantage</span></li></ul> </div>
Who We Are<br><br>Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman.com.<br><br>Practice Overview<br><br>Our Middle East Government and Public Institutions – Defense and Security Team is seeking extraordinary individuals with deep expertise to support our expansion in this sector. We are specifically looking for candidates with solid strategy consulting experience at manager level. Experience could be from working at related institutions or supporting them in consulting capacity.<br><br>We deliver significant improvements in our clients' sales growth and profitability – often in situations where the business model requires rejuvenation or reinvention. Our approach combines deep industry knowledge, state-of-the-art analytics, a willingness to roll-up our sleeves to dive into problems and the proven ability to achieve lasting change fast.<br><br>Oliver Wyman supports the world’s largest retailers on their operational excellence and growth agendas. We have strong expertise and experience in retail, grocery, fashion, beauty, e Commerce sectors, combining strategy with tactical day-to-execution and decision-support. Oliver Wyman helps clients navigate disruptive new formats and changing consumer sentiments.<br><br>Oliver Wyman supports industry-leading CPG companies across a variety of product categories. We help our clients capture organic and profitable growth in the context of shifting consumption behaviors, demographics, digital technology, emerging markets, and industry consolidation.<br><br>The Role And Responsibilities<br><br>Experienced professionals bring us the know-how to make lasting change for our clients and our company. We are not typical ‘management’ consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.<br><br>ASSOCIATE (Junior Manager): Break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements. You will effectively plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations. You’ll work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues look to Associates for unique insight into the subject area which they have chosen.<br><br>ENGAGEMENT MANAGERS are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.<br><br>Your Attributes And Experience<br><br>Clients hire Oliver Wyman for specialized expertise, the ideal candidate will have most of the following:<br><br>At least 4-8 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization). In-depth knowledge of topics specifically within the Government and Public Institution field, which particular focus on Defense and Security. Good understanding of the startup ecosystem and players involved in this space across markets Track record of managing teams and clients, and delivering against tight deadlines in fast paced and demanding environments Ability to apply depth of content knowledge for thought leadership in project execution Outstanding communication skills; comfort in presenting to senior executives, both internally and among clients A strong background in strategic problem solving with demonstrable analytical skills. Have an aptitude for analytical work, like sniffing out clues in massive data sets or hunting down the key issues in a hugely complex challenge. Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you’ve already got to good use An undergraduate or advanced degree from a top academic program. Willingness to travel.<br><br>OUR VALUES & CULTURE<br><br>Why work at Oliver Wyman?<br><br>Working as part of our global, entrepreneurial company, you will do meaningful work from day one.<br><br>We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement.<br><br>We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.<br><br>Our Oliver Wyman Values <br><br>We create breakthroughs to achieve the amazing<br><br>Be brave<br><br>We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.<br><br>Lead with heart<br><br>We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.<br><br>Strive for breakthroughs<br><br>We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.<br><br>Work as one<br><br>We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.<br><br>Own our impact<br><br>We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society<br><br>Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on Linked In and X. <br><br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br><br>R_288178
About Alpha Mind<br><br>Alpha Mind is a global lifestyle and hospitality entity born from a strategic partnership between ADMO Lifestyle Holding and Addmind Hospitality. Combining the expertise of two industry leaders, Alpha Mind develops and operates world-class restaurants, lounge bars, beach clubs, nightlife destinations, and lifestyle concepts across the UAE, Europe, and beyond. Its portfolio includes iconic brands such as CLAP, KIRA, LITT, Bar du Port, Iris, and other award-winning hospitality experiences.<br><br>Driven by creativity, innovation, and exceptional guest experiences, Alpha Mind continues to expand its footprint globally while maintaining the highest standards of operational excellence and hospitality<br><br>Raspoutine is one of Dubai's most prominent nightlife destinations, located in the heart of DIFC. Combining fine dining, live entertainment and an electric nightclub atmosphere, Raspoutine attracts a discerning, high-profile clientele and sets the benchmark for premium hospitality experiences in the region.<br><br>The Restaurant Manager is responsible for the day-to-day operations of the floor, ensuring an exceptional and seamless guest experience across dinner service and the nightclub transition. This role leads the Front of House team, upholds Raspoutine's service standards, and drives the commercial performance of the venue while maintaining full compliance with UAE hospitality and licensing regulations.<br><br>Key Responsibilities<br><br>Oversee daily floor operations, ensuring smooth service flow from fine-dining seatings through to the nightclub transition. Lead, coach and motivate the Front of House team (Captains, Waiters, Hosts, Runners) to consistently deliver 5-star service. Own the guest experience end-to-end, including VIP table management, reservations, and handling escalations with discretion and professionalism. Build and maintain relationships with VIP guests, regulars and key clientele, ensuring a personalised experience. Manage staff rosters, floor briefings, grooming standards and performance in line with company policy. Monitor and control operational costs, including labour, breakages and consumables, in line with budget targets. Partner with the Kitchen, Bar and Entertainment teams to ensure seamless coordination across departments. Ensure full compliance with UAE health, safety, hygiene and licensing requirements at all times. Support recruitment, onboarding and ongoing training of Front of House staff. Prepare shift reports, incident reports and feedback for the General Manager, flagging trends and improvement opportunities. Drive upselling initiatives and support revenue targets in collaboration with the management team.<br><br>Requirements<br><br>Minimum 5 years' experience in a Restaurant Manager or senior Floor Management role within a high-volume, premium restaurant, bar or nightclub environment. Prior experience in Dubai/UAE hospitality strongly preferred; familiarity with DIFC venues is an advantage. Proven track record managing large teams in a fast-paced, high-pressure service environment. Strong working knowledge of POS systems, reservation platforms and basic P&L management. Impeccable grooming, presentation and guest-facing communication skills. Flexibility to work evenings, weekends and public holidays, in line with nightlife operating hours. Fluent English required; additional languages (French, Arabic, Russian) an advantage given the venue's international clientele.<br><br>Key Skills & Attributes<br><br>Natural leadership and the ability to stay composed under pressure. Sharp attention to detail and unwavering commitment to service standards. Strong commercial and financial acumen. Excellent interpersonal and conflict-resolution skills. Discretion and professionalism when dealing with high-profile guests.<br><br>What We Offer<br><br>Opportunity to work with one of the region's leading hospitality and lifestyle groups. Dynamic, collaborative, and multicultural work environment. Exposure to high-profile clients, events, and venues across the UAE and beyond. Career growth and professional development opportunities.<br><br>Join Us<br><br>If you are a driven and guest-obsessed hospitality professional with a passion for operational excellence and premium nightlife experiences, we would love to hear from you.<br><br>Apply now and become part of the Alpha Mind journey.
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Spa Therapist to join our Spa team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.<br><br>About The Job<br><br>Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Spa Department, The Spa Therapist is responsible to provide excellent customer service while performing massage therapies and body treatment as assign by the Spa Operations Manager. The general responsibilities include monitoring stock promoting the lines of products to clients keeping all working area and equipment clean and organized. The Spa Therapist reports to the Spa Operations Manager.<br><br>As a Spa Therapist, you will be responsible for the following duties: <br><br>Create an exceptional first impression by welcoming guests with warmth, professionalism, and personalized attention, addressing each guest by name. Deliver bespoke massage therapies and body treatments to the highest standards, in strict accordance with the spa’s treatment protocols and training guidelines. Consistently uphold the luxury service standards of the spa and hotel, ensuring every guest experience is refined, seamless, and memorable. Conduct professional consultations to understand guest needs and recommend suitable treatments, enhancements, and aftercare to optimize results and satisfaction. Ensure treatment rooms, equipment, and products are immaculately prepared, sanitized, and presented before and after each service. Maintain the highest standards of cleanliness, hygiene, and ambiance throughout all spa and treatment areas. Accurately update therapist logbooks, treatment records, and guest preferences to support personalized service. Participate in ongoing training, refresher programs, and skill enhancement initiatives to continuously refine expertise and service excellence. Adhere fully to spa and hotel policies, procedures, health and safety standards, and professional ethics.<br><br>As a Spa Therapist, We Expect From You<br><br>Previous experience in the same role in a luxury hotel is required, resort experience is a plus Strong and Excellent interpersonal and communication skills with a focus on delivering personalized guest service Fluency in English required; additional languages is an advantage<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br>We’re Fans. Are you?
The Training Manager is responsible for leading and developing BRAU’s staff training and education function across Therapists, Front of House, Retail, and Management teams.<br><br>The role is focused on ensuring every team member has the knowledge, technical skills, product understanding, and confidence required to deliver the BRAU experience consistently and to the highest standard.<br><br>The Training Manager will own the development, delivery and coordination of Brau training, while building the training platforms, resources, and educational materials that support continuous learning across the business.<br><br>Key Responsibilities:2. Therapist & Treatment Training3. Onboarding Training4. Retail & Product Training5. Training Platform & Learning Resources6. Training Planning & Coordination Requirements:<br><br> Staff Training & Education Develop, coordinate and deliver training programs for all BRAU teams Create structured training pathways based on each role and level of experience. Deliver engaging in-person, practical, workshop, and digital training sessions. Support a culture of continuous learning and professional development across BRAU. Develop assessments to ensure employees understand and can practically apply their training. Implement competency sign-offs where appropriate, particularly for treatments and technical skills. Maintain records of training completion and competency. Work with managers to identify employees who require additional support or retraining. Develop and deliver training for existing and new treatments, techniques, protocols, and services. Create clear treatment training programs covering theory, practical application, protocols, client experience, and standards. Train therapists on new treatments prior to launch and ensure they are confident and competent before delivering them to clients. Develop competency assessments and sign-off processes for treatment training. Conduct regular treatment refreshers to maintain consistency and quality. Identify gaps in therapist knowledge or technique and create targeted training to address them. Work with relevant internal experts and treatment partners to ensure technical training remains accurate and up to date. Own the training element of the BRAU onboarding journey. Develop structured onboarding programs, platform and material for each role. Create clear onboarding timelines, learning objectives, resources, and assessments. Work with managers to ensure new employees successfully transition from training into their roles. Develop and deliver comprehensive retail and product education for relevant teams. Organize training seminars and events with retail partners. Ensure staff understand product benefits, ingredients, usage, recommendations, and key selling points. Train teams to confidently make appropriate product recommendations based on client needs. Develop product training materials and quick-reference resources. Deliver training when new products are launched and maintain regular product refreshers. Lead the development of BRAU’s internal training and education platform. Build a central, accessible library of training materials and resources. Develop and maintain:Training manuals Treatment guides Product guides Training presentations Videos and demonstrations SOPs and reference materials Assessments and quizzes Competency checklists Quick-reference guides Digital learning modules Establish a clear and easy-to-use structure so employees can access training materials when they need them. Continuously update content as treatments, products, systems, and standards evolve. Build and maintain an annual and monthly training calendar. Coordinate training across locations and teams while minimizing disruption to operations. Plan training around new treatment and product launches. Manage training schedules, attendance, materials, resources, and follow-up. Ensure all required training is completed within agreed timelines. Minimium 2 years experience in training, learning & development, education, wellness, beauty, hospitality, retail, or a related customer-focused environment. Highly confident delivering both practical and classroom-style training. Strong at creating educational content and turning complex information into clear, engaging training. Highly organized with strong project-management skills. Creative and proactive in developing new ways to educate and engage teams. Excellent communication, facilitation, and coaching skills. Comfortable building training systems and digital learning resources from the ground up.
<p>Job Purpose: </p><p>Discipline Head & Group Technical Authority (Level 1) for all Conceptual Development activities, pertaining to the successful delivery of the Group’s strategic capital projects portfolio consisting of over 100 Major projects, to meet the mandate of the Group CEO and overall group objectives. Reports to the ADNOC Group Head of Function for Project Management. Supports the development and rolling out approximately 50 Group Standards and Procedures covering Project Management and related disciplines. Responsible for developing the Project Management community, Construction Management, Commissioning etc. of approximately 500 ADNOC staff. Driving the review and implementation of improvement actions such as new contracting and execution strategies across the Group Companies. Key Accountabilities: •\tLead the Conceptual Development discipline, providing direction and advice to all Group Companies on Conceptual Development, enables the establishment of world class Conceptual Development capabilities & practices across the group.Develops & maintains Group standards, guidelines & best practices on Conceptual Development , custodian of the Conceptual Development competency assessment & management framework. •\tFrom project initiation to VAP Stage Gate 2 (Predefine) ensures that Group and company hydrocarbon maturation delivery according to plan, ensures robust reservoir depletion strategies and hydrocarbon maturation plans are in place for all assets. •\tEnsures quality of the technical assurance of the project, including capex, reserves and milestone forecasting, and obtaining technical approval for investment proposals. Assesses areas of the project that require active steer from Operations and ADNOC Project assurance. Ensures that subsurface and facilities staff solicit input from the discipline heads and technical experts as required. •\tAssesses and delivers the joint venture technical influencing strategy by contributing to and ownership of relevant areas of the development, as endorsed by the BLD. •\tInfluencing both Operators and the Joint Venture in order to deliver outcomes that are consistent with ADNOC objectives. •\tContributes to the development and maintenance of the Project Management Knowledge community across the Group Companies. •\tLeads conceptual design for strategic and key projects as required by the businesses. •\tResponsible for the mentoring and coaching of UAE Nationals to support Emiratisation within the Discipline. Other accountabilities: Supervision • Plan, supervise and coordinate all activities in the assigned area to meet functional objectives. • Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives. Budgets • Provide input for preparation of the Function/Division/Department/Section budgets, assist in the implementation of the approved Budget, and work plans to deliver objectives. • Investigate and highlight any significant variances to support effective performance and cost control. Policies, Systems, Processes & Procedures • Implement approved Function/Division/Department/Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards. Performance Management • Contribute to the achievement of the approved Performance Objectives for the Function/Division/Department/ Section in line with the Company Performance framework. Innovation and Continuous Improvement • Design and implement new tools and techniques to improve the quality and efficiency of operational processes. • Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function. Health, Safety, Environment (HSE) and Sustainability • Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices. Reports • Provide inputs to prepare Function/Division/Department/Section MIS and progress reports for Company Management.</p>
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<br><p><strong>Senior Graphic Designer</strong></p><br><br><p><span>Analog is looking for a designer who understands that a brand is not a logo or a color palette. It is a point of view made visible. Every surface it touches, a screen, a page, a stage, a social post, either earns belief or erodes it. This role is responsible for earning it.</span></p><br><br><p><span>You will own the visual expression of Analog across everything the world sees. You will work directly with the founders, shape the aesthetic language of Physical Intelligence, and make design decisions that hold at the scale of a keynote stage and at the resolution of a notification icon. The brief is to make people feel the weight of what Analog is building before they read a single word.</span></p><br><br><p><span>This is not a production role. It is a creative leadership role without a title that says so.</span></p><br><br><p><strong>What you will do</strong></p><br><br><p><strong>Own the Visual Language</strong></p><br><br><p><span>Translate Analog's world, Physical Intelligence, Ana, Boston Dynamics Spot, the Abu Dhabi desert, the edge between the physical and digital, into a living visual system. Typography, color, composition, iconography, motion principles. You are not maintaining a brand guide. You are writing it.</span></p><br><br><p><span>Every design decision you make should be traceable back to something true about what Analog builds and who it is for.</span></p><br><br><p><strong>Shape the Work the World Sees</strong></p><br><br><p><span>Lead design execution across brand and marketing touchpoints: campaign visuals, keynote decks, event identity, social content, product launches, investor materials, and partner communications. You work at the standard of a company that intends to define a category. The output reflects that.</span></p><br><br><br><br><br><p><strong>Build for Ana and the Product World</strong></p><br><br><p><span>Analog's central intelligence is a character, not a dashboard. Ana has a visual canon, a personality, and a presence that has to translate across formats without losing coherence. You will design with and around Ana, building the 2D systems that give her world structure: illustrated environments, graphic frameworks, editorial treatments, campaign identities.</span></p><br><br><p><strong>Drive Craft at Every Scale</strong></p><br><br><p><span>You care about the gap between two elements as much as the headline. You know what ES Klarheit Kurrent looks like set correctly and what it looks like set lazily. You notice when a gradient is doing work and when it is hiding a weak composition. The standard is not what looks good on a screen at arm's length. It is what survives scrutiny.</span></p><br><br><p><strong>What you will bring</strong></p><br><br><ul><li><span>6 to 10 years of graphic design experience with a portfolio that demonstrates a genuine and consistent point of view, not range for its own sake.</span></li><li><span>Mastery of typography. Not familiarity. Mastery. You make type decisions with intention and can defend every one of them.</span></li><li><span>Deep proficiency in the Adobe Creative Suite and Figma. You work fast and you work clean.</span></li><li><span>Experience designing for both digital and physical formats: screens, print, environmental, stage. You understand how a design changes when it has to survive projection at six meters wide.</span></li><li><span>Proven ability to build and extend visual systems, not just execute within them.</span></li><li><span>A point of view on what makes a brand feel inevitable rather than assembled.</span></li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><span>Experience with motion design or the ability to art direct motion without executing it yourself.</span></li><li><span>Background in technology, robotics, or science brands where the subject matter demands visual intelligence rather than visual decoration.</span></li><li><span>Familiarity with AI image and video generation tools as a creative instrument, not a shortcut.</span></li><li><span>Arabic language literacy or experience designing for bilingual brand contexts.</span></li></ul><br><p><span>Analog is building something the world has not seen before. The visual language that surrounds it should make that felt before the product is explained. If you design with that kind of ambition and the craft to back it up, this is the role.</span></p><br><br><br> </div>
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<br><p><strong>Senior Graphic Designer</strong></p><br><br><p><span>Analog is looking for a designer who understands that a brand is not a logo or a color palette. It is a point of view made visible. Every surface it touches, a screen, a page, a stage, a social post, either earns belief or erodes it. This role is responsible for earning it.</span></p><br><br><p><span>You will own the visual expression of Analog across everything the world sees. You will work directly with the founders, shape the aesthetic language of Physical Intelligence, and make design decisions that hold at the scale of a keynote stage and at the resolution of a notification icon. The brief is to make people feel the weight of what Analog is building before they read a single word.</span></p><br><br><p><span>This is not a production role. It is a creative leadership role without a title that says so.</span></p><br><br><p><strong>What you will do</strong></p><br><br><p><strong>Own the Visual Language</strong></p><br><br><p><span>Translate Analog's world, Physical Intelligence, Ana, Boston Dynamics Spot, the Abu Dhabi desert, the edge between the physical and digital, into a living visual system. Typography, color, composition, iconography, motion principles. You are not maintaining a brand guide. You are writing it.</span></p><br><br><p><span>Every design decision you make should be traceable back to something true about what Analog builds and who it is for.</span></p><br><br><p><strong>Shape the Work the World Sees</strong></p><br><br><p><span>Lead design execution across brand and marketing touchpoints: campaign visuals, keynote decks, event identity, social content, product launches, investor materials, and partner communications. You work at the standard of a company that intends to define a category. The output reflects that.</span></p><br><br><br><br><br><p><strong>Build for Ana and the Product World</strong></p><br><br><p><span>Analog's central intelligence is a character, not a dashboard. Ana has a visual canon, a personality, and a presence that has to translate across formats without losing coherence. You will design with and around Ana, building the 2D systems that give her world structure: illustrated environments, graphic frameworks, editorial treatments, campaign identities.</span></p><br><br><p><strong>Drive Craft at Every Scale</strong></p><br><br><p><span>You care about the gap between two elements as much as the headline. You know what ES Klarheit Kurrent looks like set correctly and what it looks like set lazily. You notice when a gradient is doing work and when it is hiding a weak composition. The standard is not what looks good on a screen at arm's length. It is what survives scrutiny.</span></p><br><br><p><strong>What you will bring</strong></p><br><br><ul><li><span>6 to 10 years of graphic design experience with a portfolio that demonstrates a genuine and consistent point of view, not range for its own sake.</span></li><li><span>Mastery of typography. Not familiarity. Mastery. You make type decisions with intention and can defend every one of them.</span></li><li><span>Deep proficiency in the Adobe Creative Suite and Figma. You work fast and you work clean.</span></li><li><span>Experience designing for both digital and physical formats: screens, print, environmental, stage. You understand how a design changes when it has to survive projection at six meters wide.</span></li><li><span>Proven ability to build and extend visual systems, not just execute within them.</span></li><li><span>A point of view on what makes a brand feel inevitable rather than assembled.</span></li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><span>Experience with motion design or the ability to art direct motion without executing it yourself.</span></li><li><span>Background in technology, robotics, or science brands where the subject matter demands visual intelligence rather than visual decoration.</span></li><li><span>Familiarity with AI image and video generation tools as a creative instrument, not a shortcut.</span></li><li><span>Arabic language literacy or experience designing for bilingual brand contexts.</span></li></ul><br><p><span>Analog is building something the world has not seen before. The visual language that surrounds it should make that felt before the product is explained. If you design with that kind of ambition and the craft to back it up, this is the role.</span></p><br><br><br> </div>