Insurance Doctor Jobs in UAE
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Job Description<br><br>Help AG is looking for a talented and enthusiastic Emirati national to join our Security Operations Centre (SOC) team as a<br><br>Security Analyst. If you have a strong knowledge and interest in network security, this position might be the right one for you. The Associate Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.<br><br>This Role Requires<br><br>2 - 3 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.2 - 3 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.<br><br>Responsibilities<br><br>Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents. Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents. Conduct analysis of log files, including forensic analysis of system resource access. Review customer reports to ensure quality and accuracy. Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources. Respond to inbound requests via phone and other electronic means for technical assistance with managed services. Respond in a timely manner (within documented SLA) to support, threat, and other cases. Document actions in cases to effectively communicate information internally and to customers. Resolve problems independently and understand escalation procedure. Maintain a high degree of awareness of the current threat landscape. Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases. Perform other essential duties as assigned. Able to work in rotating shifts within a 24/7 operating environment.<br><br>Qualifications & Skills<br><br>Emirati candidates with family book will be preferred for this role. A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree. An active interest in internet security, incident detection, network and systems security. A sound knowledge of IT security best practices, common attack types and detection/prevention methods. Demonstrable experience of analysing and interpreting system, security, and application logs. Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce. Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, Nitro Security, etc. TCP/IP knowledge, networking, and security product experience. Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks. Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc. CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable. Outstanding organizational skills. Exclusive focus and vast experience in IT. Strong analytical and problem-solving skills. A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure. Very good communication skills. Strong written and verbal skills. Strong interpersonal skills with the ability to collaborate well with others. Ability to speak and write in English & Arabic is mandatory.<br><br>Benefits<br><br>Health insurance with one of the leading global providers for medical insurance. Career progression and growth through challenging projects and work. Employee engagement and wellness campaigns activities throughout the year. Excellent learning and development opportunities. Inclusive and diverse working environment. Flexible/Hybrid working environment. Open door policy.<br><br>About Us<br><br>Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.<br><br>Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.<br><br>Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.<br><br>With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.helpag.com/ Job Function: Security & Risk Management Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><br>The Head of Subscription supports the General Manager for Hertz and MOOV in overseeing daily operations, ensuring smooth and efficient service delivery, customer satisfaction, and business profitability. This role is pivotal in managing staff, fleet operations, financial performance, and customer service while maintaining compliance with company policies and industry regulations. Success in this role requires effective leadership in managing direct reports, fostering growth, and maintaining high service standards across all displays.</p></li></ul><br><p><br><strong>What You Will Do:</strong><br></p><p><strong>Operations Management</strong></p><br><ul><li><p>Assist in managing daily monthly subscription operations, ensuring efficiency and adherence to company policies.</p></li><li><p>Monitor fleet availability, maintenance schedules, and vehicle utilization to maximize revenue.</p></li><li><p>Oversee compliance with safety standards, insurance policies, and regulatory requirements.</p></li><li><p>Implement process improvements to enhance operational efficiency.</p></li><li><p>Turnaround Time (TAT): Time taken to prepare and rent out returned vehicles.</p></li><li><p>Fleet Availability: Ensuring the right vehicles are available at peak times.</p></li></ul><br><p><strong>Customer Service & Satisfaction</strong></p><br><ul><li><p>Ensure a high level of customer service is provided at all rental locations.</p></li><li><p>Handle customer complaints and disputes, ensuring swift resolution and customer retention.</p></li><li><p>Monitor customer feedback and implement service enhancements.</p></li><li><p>Train staff on customer service best practices and brand standards.</p></li><li><p>Net Promoter Score (NPS): Measures customer satisfaction and loyalty.</p></li><li><p>Customer Retention Rate: Percentage of repeat customers.</p></li></ul><br><p><strong>Financial & Business Performance</strong></p><br><ul><li><p>Financial planning, budgeting, and revenue management.</p></li><li><p>Analyze performance metrics, including revenue, fleet utilization, and operational costs.</p></li><li><p>Assist in developing pricing strategies and promotional offers.</p></li><li><p>Work on cost control initiatives to improve overall profitability.</p></li><li><p>Revenue Growth: Year-over-year or month-over-month revenue increase.</p></li><li><p>Fleet Utilization Rate: Percentage of cars rented versus available.</p></li></ul><br><p><strong>Staff Management & Development</strong></p><br><ul><li><p>Manage and mentor employees, customer service representatives, contract management and operational staff.</p></li><li><p>Assist in hiring, training, and performance evaluations.</p></li><li><p>Develop staff schedules and ensure adequate coverage during peak times.</p></li><li><p>Foster a positive work environment and promote teamwork.</p></li><li><p>Employee Productivity: Measured by subscriptions processed per employee.</p></li><li><p>Effective in setting priorities and scheduling activities.</p></li></ul><br><p><strong>Sales & Marketing Support</strong></p><br><ul><li><p>Assist in implementing marketing campaigns and promotional initiatives.</p></li><li><p>Develop partnerships to drive sales.</p></li><li><p>Identify new business opportunities and contribute to growth strategies.</p></li><li><p>Ensure sales targets and customer acquisition goals are met.</p></li><li><p>Booking Conversion Rate: Percentage of inquiries converted into rentals.</p></li><li><p>Upselling & Cross-selling Revenue: Additional revenue from upgrades, insurance, etc.</p></li></ul><br><p><strong>Compliance & Risk Management</strong></p><br><ul><li><p>Ensure that all rental agreements comply with company policies and legal regulations.</p></li><li><p>Oversee adherence to vehicle maintenance schedules and safety inspections.</p></li><li><p>Implement policies to minimize risks, including fraud prevention and damage control.</p></li><li><p>Compliance & Audit Score: Ensuring adherence to safety and legal regulations.</p></li><li><p>Smooth functioning of the department delivering desired service and quality levels.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer relations and team building skills.</p></li><li><p>Strong commercial acumen.</p></li><li><p>Ability to maintain a good tracking system on applications for better management of business.</p></li><li><p>Excellent communication, problem solving, and analytical skills.</p></li></ul><br><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>University graduate.</p></li><li><p>At least 5 years of experience in the customer service industry.</p></li><li><p>General understanding of the car rental industry.</p></li><li><p>Fluent in English and Arabic.</p></li></ul><p></p></section>
About Delinea<br><br>Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, Saa S applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, Linked In, X, and You Tube.<br><br>Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.<br><br>Apply today to help us achieve our mission.<br><br>Customer Success Manager Position Summary<br><br>The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals.<br><br>What You’ll Do<br><br> Be the client advocate and product specialist for assigned customers Develop and implement scalable methods for communicating best practices to customers Identify at-risk accounts, and take appropriate action and/or escalate as needed Deliver remote services to new and existing customers including: software installation and configuration, onboarding, and training Work with professional services, technical support and regional sales team to ensure smooth onboarding of new customers Regularly monitor customer health, and communicate results with regional sales team, support and renewals team Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders Work closely with renewals teams to drive renewals and with sales teams to drive expansions Review client requests with technical support, product management and regional sales team and escalate as necessary Schedule and conduct regular reviews with customers and communicate results Develop, prepare, and nurture customers for advocacy Responsible for ongoing customer communication re: introductions, announcements (e.g., upcoming features & products); events such as User Conferences, webinars, etc.<br><br>What You’ll Bring<br><br> BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledgeable in privilege access management and cybersecurity best practices Experience with other Privilege Access Service solutions such as Cyber Ark, Beyond Trust, Thycotic, etc. is a big plus Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of the product, provide business and technical solutions to help customers optimize use of solution Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills<br><br>Why work at Delinea? <br><br>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression.<br><br>At Delinea, our core values are STRONG and guide our behaviors and success:<br><br>Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast-changing environment Global - We embrace diverse people and ideas to drive better outcomes<br><br>We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.<br><br>We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.<br><br>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br><br>Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
Job Summary<br><br>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach. The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements. The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments. This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.<br><br>Key Responsibilities<br><br>Strategy<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Business<br><br>Acquisition & Sales Management<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations. Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Customer Relationship Building<br><br>Build and deepen relationships with existing Priority Customers. Build and deepen relationships with Premium Banking customers to support future Priority qualification. Effectively meeting customer expectations and handling/reduction of customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank. Conduct regular customer reviews through telephone, video and digital engagement channels. Develop long-term customer relationships through consistent and proactive engagement. Support customer retention and relationship growth across both Premium and Priority Banking portfolios. Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.<br><br>Processes<br><br>Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on Customer Data Confidentiality. Ensure all customer interactions are accurately documented within approved Bank systems. Maintain quality customer engagement standards across all virtual communication channels. Execute customer contact activities in line with the Contact Management Plan and applicable service standards.<br><br>People & Talent<br><br>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibly delegate work to staff, providing coaching and support where required. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Participate actively in learning, certification and development programmes. Support the development of UAE National talent and contribute positively to the ARM talent pipeline.<br><br>Risk Management<br><br>Ensure KYC/AML updates, proper zero error documentation. Updating the C-Manager, adhering to the Contact Management Plan. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards. Maintain accurate records of customer conversations, recommendations and engagement activities.<br><br>Governance <br><br>To be able to detect any suspicious transactions, Money laundering, forgeries etc. Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.<br><br>Regulatory & Business Conduct<br><br>Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Ensure fair customer outcomes through all customer interactions and recommendations. Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.<br><br>Key stakeholders<br><br>Internal<br><br>Product Manager – Priority Banking – for Launch and implementation of product campaigns. Customer Service Manager – WM – for Product services to the customers. Unit Heads – Treasury – Implementation of sales strategies. Branch Managers – Implementation of sales strategies. Marketing Manager – WM – Coordinate marketing and research activities. Country Money Laundering Prevention Officer. Assistant Relationship Managers. Associate Relationship Managers. Senior Associate Relationship Managers. Team Leaders. Priority Banking and Wealth Management teams.<br><br>External<br><br>Existing and Prospective Customers – for Acquisition and retention of business. Premium Banking Customers. Priority Banking Customers.<br><br>Other Responsibilities<br><br>Ability to maintain a highly decent professional environment within the Priority Centre. Educate Clients on using of other delivery channels. Conduct structured outbound customer engagement activities on a daily basis. Support customer servicing, acquisition, retention and portfolio growth through virtual engagement. Support qualification of Premium Banking customers into Priority Banking. Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact. Act as an ambassador of the Priority Banking proposition through every customer interaction.<br><br>Skills And Experience<br><br>Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience<br><br>Qualifications<br><br>University Graduate. Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services. Experience in handling all Banking Customer Services & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes. Excellent telephone-based relationship management and customer engagement skills. Networking ability to manage interdepartmental deliverables. Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community. Proficiency in Computers. Proficiency in CRM, customer engagement and digital communication platforms. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice. Strong understanding of Premium and Priority Banking customer propositions. UAE National preferred. Arabic language capability preferred.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Location<br><br>New York HQ<br><br>Address<br><br>55 5th Ave #1701, New York, New York , 10003<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>On-site<br><br>Department<br><br>Partnerships<br><br>Compensation<br><br>$160K – $220K Offers Equity Offers Bonus<br><br>At Avoca, we believe compensation should reflect the value people bring and set them up to share in what we're building. Our total compensation package includes a competitive base salary, equity, and a comprehensive benefits suite covering medical, dental, and vision insurance, a company-sponsored 401(k), flexible PTO, and daily in-office meals. Final compensation is determined by experience, skills, and qualifications, and our recruiting team will walk you through the full details as you move through the process.<br><br>Overview Application<br><br>About Avoca<br><br>Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.<br><br>We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.<br><br>In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.<br><br>About The Role<br><br>We're hiring a Growth Manager to find, build, and scale new ways for Avoca to reach the market. Avoca plays in a relationship-driven industry, and ecosystem partnerships are a major revenue driver. This is a growth-hacker role with a revenue goal and a generalist mindset: part relationship builder, part operator, part builder who uses AI to do the work of a much larger team.<br><br>You'll go after high-leverage channels, starting with the industry networks and peer groups where thousands of operators make buying decisions together, and expanding into whatever motions move the number. You'll design experiments, build the systems and automations to run them, and turn what works into a repeatable engine. The scope is wide and the whitespace is real. We're looking for a genuinely smart, high-agency person who builds their own leverage.<br><br>You'll report directly to the Head of Partnerships and work closely with leadership on our highest-priority growth bets.<br><br>What You'll Do<br><br>Own high-leverage growth channels end to end, starting with major industry networks and peer groups Build and maintain the relationships that unlock these channels, and turn them into measurable pipeline and revenue Use AI and automation aggressively to run more experiments, reach more people, and operate at a scale a traditional hire couldn't Design, run, and measure growth experiments, then productionize what works into repeatable systems Own your numbers and report clearly on what's working, what isn't, and where to double down<br><br>What You'll Bring<br><br>3-6 years in growth, strategy, consulting, banking, or another demanding, analytical role Exceptional relationship skills, people trust you and want to work with you quickly Genuine horsepower: you learn fast, think from first principles, and figure out hard problems without a template Fluency with AI tools and a bias for automating anything repetitive, you'd rather build a system than do the same thing twice High agency and a builder's mentality: you create your own leverage and move without waiting to be told Strong communication, written and verbal, with both operators and executives Bonus points: A track record of building something from zero, a company, a product, a channel, or a scaled process<br><br>Who You Are<br><br>You're a builder who gets energized from building relationships, owning a number, and finding leverage others miss You don't need a playbook or an industry pedigree, you create clarity where none exists You work hard because you have a high standard for yourself: you want to own outcomes, carry a number, and prove out models the company can scale You're equally comfortable charming a room and wiring up an automation behind the scenes You want to be in-office in NYC, surrounded by people who move fast and hold themselves to a high standard<br><br>Benefits<br><br>Comprehensive medical, dental, and vision insurance Company-sponsored 401(k) through Vestwell Flexible PTO plus U. S. federal holidays Company-wide off-sites Daily in-office lunch through Parkday Dinner covered when working late Commuter benefits and late-night rideshare Standing desks and workspace accommodations available on request All core tools and software provided<br><br>Compensation: The expected base salary for this role is $160,000-$220,000, with final compensation based on experience, skills, and qualifications. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits. Our Recruiting team will share full details as you progress through the process.<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $160K - $220K<br><br>What You'll Do<br><br>Own high-leverage growth channels end to end, starting with major industry networks and peer groups Build and maintain the relationships that unlock these channels, and turn them into measurable pipeline and revenue Use AI and automation aggressively to run more experiments, reach more people, and operate at a scale a traditional hire couldn't Design, run, and measure growth experiments, then productionize what works into repeatable systems Own your numbers and report clearly on what's working, what isn't, and where to double down<br><br>What You'll Bring<br><br>3-6 years in growth, strategy, consulting, banking, or another demanding, analytical role Exceptional relationship skills, people trust you and want to work with you quickly Genuine horsepower: you learn fast, think from first principles, and figure out hard problems without a template Fluency with AI tools and a bias for automating anything repetitive, you'd rather build a system than do the same thing twice High agency and a builder's mentality: you create your own leverage and move without waiting to be told Strong communication, written and verbal, with both operators and executives Bonus points: A track record of building something from zero, a company, a product, a channel, or a scaled process<br><br>Who You Are<br><br>You're a builder who gets energized from building relationships, owning a number, and finding leverage others miss You don't need a playbook or an industry pedigree, you create clarity where none exists You work hard because you have a high standard for yourself: you want to own outcomes, carry a number, and prove out models the company can scale You're equally comfortable charming a room and wiring up an automation behind the scenes You want to be in-office in NYC, surrounded by people who move fast and hold themselves to a high standard<br><br>Benefits<br><br>Comprehensive medical, dental, and vision insurance Company-sponsored 401(k) through Vestwell Flexible PTO plus U. S. federal holidays Company-wide off-sites Daily in-office lunch through Parkday Dinner covered when working late Commuter benefits and late-night rideshare Standing desks and workspace accommodations available on request All core tools and software provided<br><br>Compensation: The expected base salary for this role is $160,000-$220,000, with final compensation based on experience, skills, and qualifications. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits. Our Recruiting team will share full details as you progress through the process.<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $160K - $220K<br><br>What You'll Do<br><br>Own high-leverage growth channels end to end, starting with major industry networks and peer groups Build and maintain the relationships that unlock these channels, and turn them into measurable pipeline and revenue Use AI and automation aggressively to run more experiments, reach more people, and operate at a scale a traditional hire couldn't Design, run, and measure growth experiments, then productionize what works into repeatable systems Own your numbers and report clearly on what's working, what isn't, and where to double down<br><br>What You'll Bring<br><br>3-6 years in growth, strategy, consulting, banking, or another demanding, analytical role Exceptional relationship skills, people trust you and want to work with you quickly Genuine horsepower: you learn fast, think from first principles, and figure out hard problems without a template Fluency with AI tools and a bias for automating anything repetitive, you'd rather build a system than do the same thing twice High agency and a builder's mentality: you create your own leverage and move without waiting to be told Strong communication, written and verbal, with both operators and executives Bonus points: A track record of building something from zero, a company, a product, a channel, or a scaled process<br><br>Who You Are<br><br>You're a builder who gets energized from building relationships, owning a number, and finding leverage others miss You don't need a playbook or an industry pedigree, you create clarity where none exists You work hard because you have a high standard for yourself: you want to own outcomes, carry a number, and prove out models the company can scale You're equally comfortable charming a room and wiring up an automation behind the scenes You want to be in-office in NYC, surrounded by people who move fast and hold themselves to a high standard<br><br>Benefits<br><br>Comprehensive medical, dental, and vision insurance Company-sponsored 401(k) through Vestwell Flexible PTO plus U. S. federal holidays Company-wide off-sites Daily in-office lunch through Parkday Dinner covered when working late Commuter benefits and late-night rideshare Standing desks and workspace accommodations available on request All core tools and software provided<br><br>Compensation: The expected base salary for this role is $160,000-$220,000, with final compensation based on experience, skills, and qualifications. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits. Our Recruiting team will share full details as you progress through the process.<br><br>Why Avoca<br><br>At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.<br><br>Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.<br><br>Compensation Range: $160K - $220K
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<strong>Position Summary:</strong><br><br>As a Technical Sales Architect for Tank Gauging and Inventory Management systems, you will play a key role in shaping technically sound, customer-centric solutions across upgrade and new-build projects. This role focuses on understanding customer environments, defining accurate scopes, and guiding proposal development to ensure alignment with real-world site conditions. You will collaborate closely with customers, sales teams, and internal proposal teams to deliver practical, cost-effective, and technically robust solutions across the Middle East and Africa (MEA) region.<br><strong>In This Role, Your Responsibilities Will Be:</strong><br> <br><ul><li>Engage with customer site teams and engineering contacts to understand installed systems, operational constraints, and upgrade objectives.<br></li><li>Develop targeted clarifying questions for each opportunity, identifying what needs replacement versus what can be retained.</li><li>Review RFQs, P&IDs, tank schedules, and existing system documentation to identify scope gaps and validate assumptions.</li><li>Challenge unnecessary scope elements to avoid over-engineering and ensure proposals reflect actual site requirements.</li><li>Plan and conduct detailed site surveys across oil terminals, refineries, chemical plants, and storage facilities in MEA.</li><li>Gather critical data for upgrade proposals, including instrumentation, wiring, communication architecture, and tank configurations.</li><li>Evaluate opportunities for hardware reuse to reduce cost and simplify installation.</li><li>Prepare structured, high-quality survey reports that serve as the foundation for proposal and engineering activities.</li><li>Define and own the technical scope for upgrade projects involving Emerson Rosemount ATG systems.</li><li>Translate field data into clear inputs for proposal development teams, supporting accurate bill of materials and scope definition.</li><li>Determine migration strategies, specifying reuse, replacement, or retention of system components.</li><li>Review and validate proposals prepared by internal teams to ensure technical accuracy and alignment with site conditions.</li><li>Support commercial teams during tender evaluation by addressing technical queries and coordinating revisions.</li><li>Develop solutions based on Tank Hub technologies for smaller terminals and multi-product facilities.</li><li>Recommend appropriate instrumentation based on product type, tank design, and operational needs.</li><li>Support cost-effective solutions for customers where full-scale infrastructure is not required.</li><li>Identify when cybersecurity considerations are required and engage specialized teams appropriately.</li><li>Act as the interface between customers and cybersecurity experts to capture and communicate requirements.</li><li>Ensure security compliance requirements are incorporated into the overall solution scope.</li><li>Guide sales teams in qualifying opportunities effectively before technical escalation.</li><li>Conduct technical workshops and knowledge-sharing sessions for customers and internal stakeholders.</li><li>Represent Emerson as a technical authority in customer engagements, events, and factory acceptance activities.</li></ul><strong>Who You Are:</strong><br><br>You build partnerships and work collaboratively with others to meet shared objectives, while demonstrating strong situational adaptability when facing shifting demands. You make sound decisions, even in the absence of complete information, and approach challenges with a problem-solving mindset. You communicate clearly and effectively across diverse audiences, ensuring alignment and understanding at every stage of the project.<br><strong>For This Role, You Will Need:</strong><br><ul><li>Experience working with industrial instrumentation, tank gauging, or process automation systems</li><li>Ability to interpret engineering documents such as P&IDs, system architecture diagrams, and technical specifications</li><li>Strong problem-solving and analytical skills with attention to detail</li><li>Willingness and ability to travel across MEA for site surveys and customer engagements</li><li>Effective communication skills to collaborate with customers, sales teams, and internal stakeholders</li><li>Understanding of industrial environments such as oil & gas, chemicals, or storage terminals</li></ul><strong>Preferred Qualifications That Set You Apart:</strong><br><ul><li>Familiarity with Emerson Rosemount tank gauging products or similar inventory management systems</li><li>Experience in system upgrades, migrations, or brownfield projects</li><li>Knowledge of communication protocols and industrial networking concepts</li><li>Exposure to cybersecurity considerations in operational technology environments</li><li>Experience supporting technical proposals or pre-sales engineering activities</li></ul><p><strong>Our Culture & Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. </p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><ul><li>Establishing and maintaining a library of reference documents. Be aware of the various record keeping and reporting procedures of the company’s quality standards.</li><li>Correlating information relating to projects and proposal records.</li><li>Type, copy, distribute and file the project correspondence and meeting minutes.</li><li>Assist in the preparation of the minutes of meetings with the project managers and directors.</li><li> Assists in preparing a “mock up” for operations manuals (e.g., develops the index, binders, dividers, etc., and ensures timely printing and assembly) and/or job data books (pulls drawings and documents, develops index, cover sheet, dividers, etc., ensures timely reproduction and assembly).</li><li> Arranges document cataloguing, packing, and long-term storage or disposal of appropriate engineering documents at time of project closeout.</li><li>Prepares transmittals for engineering documents and requisitions.</li><li>Establishes and maintains files and computerized indexes for active engineering documents. Generates electronic/hardcopy reports as needed by the project managers or directors.</li><li>Maintains an established data distribution system and schedule for the assigned project based upon client, project, and supplier requirements.</li><li>Office administration duties, office furniture, office well-being. maintenance requests, and materials orders, etc</li><li>Maintain a list of office furniture and equipment together with a list of site offices work station equipment, and monitor them.</li><li>Assist the office secretary in her/his duties to achieve office requirements and office demands, including coverage.</li><li>Ensure a cohesive team work with the secretary and projects administrators and managers. Maintain excellent serviceability to the entire Environmental department team.</li><li>Assist in arranging for social activities when requested by the Manager Environmental Engineering</li></ul><br>Qualifications<br><p><strong>Minimum Qualifications:</strong></p><br><ul><li>Degree preferred but not essential; relevant certifications in document control are an advantage.</li></ul><p><strong>Experience:</strong></p><br><ul><li>Minimum 5 years of experience in a similar role, preferably within a construction supervision or engineering design consultancy.</li><li>Proven experience with <strong>Aconex</strong> on large-scale building, or commercial projects is essential.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><ul><li>Inspect steel erection, alignment, and fit-up for frames, trusses, bracing, platforms, and miscellaneous metal works against approved drawings and tolerances.</li><li>Verify welding processes, welder qualifications, WPS/PQR compliance, preheat/interpass temperatures, and carry out visual weld inspection; coordinate NDT (UT, MT, PT, RT) with third parties and review reports.</li><li>Check high-strength bolting: bolt grades, storage/handling, installation methods (TC/SNUG/turn-of-nut), torque/tension verification, and calibration certificates.</li><li>Review and witness surface preparation and protective coatings: cleanliness (e.g., SSPC/ISO), DFT measurements, curing, and holiday testing where applicable.</li><li>Confirm material compliance: mill certificates, heat numbers, traceability, and correct section sizes/grades; verify shop/erection marks and traceability logs.</li><li>Monitor dimensional tolerances and geometry: plumb, level, camber, sweep, and gaps; verify setting-out, base plate levels, grout, shims, and anchor bolt installation/tensioning.</li><li>Review and implement ITPs, method statements, shop/erection drawings, and manufacturer technical data; raise queries for discrepancies.</li><li>Conduct surveillance and hold-point inspections; issue and track IRs, MIRs, NCRs, and corrective actions to closure.</li><li>Maintain daily site diaries, inspection checklists, photo records, redlines, and weekly progress/quality summaries.</li><li>Coordinate with the Resident Engineer, Structural Engineer, QA/QC, HSE, and Contractor teams to resolve site issues promptly.</li><li>Support lifting and installation activities: verify rigging plans, temporary works stability, and safe sequencing of erection.</li><li>Verify fireproofing interfaces to steel (where applicable): surface readiness, adhesion tests, and compatibility with coatings.</li><li>Assess and document site changes, RFIs, and as-built updates; support punch lists and handover documentation.</li><li>Promote a proactive safety culture; stop and report unsafe conditions and ensure method statements and PTWs are followed.</li></ul><br>Qualifications<br><ul><li>Diploma or Bachelor's Degree in Civil Engineering.</li><li>Minimum 7–10 years of inspection experience on industrial, manufacturing, logistics, warehouse, or steel structure projects.</li><li>Strong experience in structural steel fabrication and erection inspection.</li><li>Experience in precast concrete installation and reinforced concrete foundation works.</li><li>Experience in building envelope systems, cladding, roofing, and waterproofing inspections.</li><li>Familiarity with QA/QC procedures, ITPs, NCR management, and material inspections</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<span><b><span>Who are we?</span></b></span><br><p>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. <br></p><br><br><br><p><b>Who are we?</b></p><br><br><br><p>At Finastra, we are a global leader in financial services software, committed to broadening access to financial services and shaping the future of banking. Our solutions support over 7,000 customers, including 80% of the world’s top 50 banks, across more than 110 countries, powering mission‑critical capabilities in Universal Banking, Payments, and Lending.</p><br><br><p>We are looking for a Director of Strategy, Corporate Development & PMO to join our Universal Banking organisation. This is a high‑impact, enterprise‑level role reporting directly to the Chief of Staff, sitting at the centre of strategy execution, governance, and value delivery for one of Finastra’s most important businesses.</p><br><br><p>This is an exciting opportunity for someone who can combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‑level exposure.</p><br><br><p><br><b>About the Role</b><br> </p><br><br><p>We are seeking a <b>Customer Success Director – Corporate Lending</b> to lead customer success outcomes across a portfolio of strategic customers using solutions including <b>Loan IQ, Trade, and Corporate Channels</b>. This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.</p><br><br><p>The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra investment.</p><br><br><p><br><b>Job Responsibilities</b></p><br><br><ul><li><p>Drive customer adoption, value realization, and business outcomes across a portfolio of Corporate Lending customers.</p><br><br></li><li><p>Develop and execute Customer Success Plans aligned to customer objectives and strategic priorities.</p><br><br></li><li><p>Monitor customer health, usage trends, and risk indicators, proactively addressing challenges and escalation management.</p><br><br></li><li><p>Lead customer engagements including onboarding, success reviews, and executive business reviews.</p><br><br></li><li><p>Partner with Sales teams to support renewals, increase retention, and identify expansion opportunities.</p><br><br></li><li><p>Act as a trusted advisor and executive sponsor for key strategic accounts.</p><br><br></li><li><p>Support customer transformation initiatives including cloud migration, platform modernization, upgrades, and SaaS adoption.</p><br><br></li><li><p>Drive adoption of new product capabilities and promote best practices for change management and user adoption.</p><br><br></li><li><p>Collaborate with Product, Engineering, Support, and Professional Services teams to resolve issues and improve customer outcomes.</p><br><br></li><li><p>Provide customer insights and feedback to influence product strategy and service improvements.</p><br><br></li><li><p>Contribute to revenue retention, customer satisfaction, and overall portfolio growth through effective customer engagement.</p><br><br></li></ul><br><p><b>Required Skills</b></p><br><br><ul><li><p>8+ years of experience in Customer Success, Account Management, Client Services, or similar customer-facing roles within enterprise software/SaaS environments.</p><br><br></li><li><p>Proven success managing complex enterprise customer portfolios and driving retention and renewal outcomes.</p><br><br></li><li><p>Experience within financial services, corporate lending, banking technology, or trade finance.</p><br><br></li><li><p>Strong executive stakeholder management and customer engagement skills.</p><br><br></li><li><p>Demonstrated ability to operate within metrics-driven Customer Success frameworks using customer health and adoption data.</p><br><br></li><li><p>Experience leading customer transformation initiatives, including cloud adoption, SaaS migrations, or platform modernization.</p><br><br></li><li><p>Excellent communication, presentation, and relationship-building skills across technical and business audiences.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities with a proactive approach to risk management.</p><br><br></li><li><p>Experience with Corporate Lending solutions such as <b>Loan IQ, Trade, or Corporate Channels</b> is highly desirable.</p><br><br></li><li><p>Previous people leadership or team management experience is advantageous.</p><br><br></li></ul><br><p>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:</p><br><br><p><b>Flexibility:</b> Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.</p><br><br><p><b>Well‑being: </b>Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.</p><br><br><p><b>Health & Financial Security:</b> Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*</p><br><br><p><b>Sustainability:</b> Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.</p><br><br><p><b>Inclusion:</b> Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.</p><br><br><p><b>Career Development: </b>Access online learning and accredited courses through our Skills & Career Navigator tool.</p><br><br><p><b>Recognition: </b>Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.</p><br><br><br><p>*Specific benefits may vary by location.</p><br><br><p>At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.</p><br><br><br><p>Be unique. Be exceptional. Help us make a difference at Finastra.</p><br><br><br> </div>
Company Description SRJ REAL ESTATE/Allied Building L. L. C is a Dubai-based real estate and building contracting company specializing in property investment, advisory, and premium asset acquisition, construction of high rise projects across the UAE. The firm partners with local and international investors to identify high-return opportunities in Dubai’s fast-evolving property market, providing tailored solutions aligned with individual financial goals. Its expertise spans residential and commercial investments, off-plan and secondary market opportunities, and luxury real estate advisory supported by high ROI strategies. SRJ REAL ESTATE L. L. C offers data-driven insights, strategic guidance, and exclusive access to prime locations such as Downtown Dubai and Dubai Marina. <br>Role Description The Civil Engineer will support real estate development and asset enhancement projects by designing, planning, and overseeing civil works related to infrastructure, utilities, and site development. This full-time, on-site role in Dubai involves preparing and reviewing engineering designs, drawings, and specifications to ensure compliance with local regulations, safety standards, and project requirements. The Civil Engineer will coordinate with architects, project managers, contractors, and government authorities, contributing to feasibility assessments, cost estimates, and technical reports. Day-to-day tasks include site inspections, monitoring construction progress, addressing technical issues, and optimizing stormwater management and other civil systems to support high-quality, sustainable developments. The role also requires maintaining clear documentation, supporting value engineering initiatives, and contributing to timely project delivery in line with SRJ REAL ESTATE/ Allied Building Contracting L. L. C’s standards. Qualifications Candidates should possess strong Civil Engineering Design and Civil Engineering skills relevant to infrastructure, site development, and high rise building, residential and commercial projects. Candidates should possess experience as Civil Engineers with proven abilities in Planning and project coordination. Candidates should possess knowledge of Stormwater Management and related drainage and utility systems in urban environments. Bachelor’s degree in Civil Engineering or a closely related field; professional certification or registration is an advantage. Familiarity with UAE building codes, local authority requirements, and construction standards, preferably within Dubai. Proficiency in relevant engineering and design software (e.g., Auto CAD, 2D, Civil 3D or similar) and strong analytical skills. Ability to work on-site, manage multiple projects, and collaborate effectively with multidisciplinary teams. Strong written and verbal communication skills in English; Arabic language skills are an added benefit. Compensation Competitive salary based on experience and skills Medical Insurance Career growth opportunities
Company Description SRJ REAL ESTATE/Allied Building L. L. C is a Dubai-based real estate and building contracting company specializing in property investment, advisory, and premium asset acquisition, construction of high rise projects across the UAE. The firm partners with local and international investors to identify high-return opportunities in Dubai’s fast-evolving property market, providing tailored solutions aligned with individual financial goals. Its expertise spans residential and commercial investments, off-plan and secondary market opportunities, and luxury real estate advisory supported by high ROI strategies. SRJ REAL ESTATE L. L. C offers data-driven insights, strategic guidance, and exclusive access to prime locations such as Downtown Dubai and Dubai Marina. <br>Role Description The Civil Engineer will support real estate development and asset enhancement projects by designing, planning, and overseeing civil works related to infrastructure, utilities, and site development. This full-time, on-site role in Dubai involves preparing and reviewing engineering designs, drawings, and specifications to ensure compliance with local regulations, safety standards, and project requirements. The Civil Engineer will coordinate with architects, project managers, contractors, and government authorities, contributing to feasibility assessments, cost estimates, and technical reports. Day-to-day tasks include site inspections, monitoring construction progress, addressing technical issues, and optimizing stormwater management and other civil systems to support high-quality, sustainable developments. The role also requires maintaining clear documentation, supporting value engineering initiatives, and contributing to timely project delivery in line with SRJ REAL ESTATE/ Allied Building Contracting L. L. C’s standards. Qualifications Candidates should possess strong Civil Engineering Design and Civil Engineering skills relevant to infrastructure, site development, and high rise building, residential and commercial projects. Candidates should possess experience as Civil Engineers with proven abilities in Planning and project coordination. Candidates should possess knowledge of Stormwater Management and related drainage and utility systems in urban environments. Bachelor’s degree in Civil Engineering or a closely related field; professional certification or registration is an advantage. Familiarity with UAE building codes, local authority requirements, and construction standards, preferably within Dubai. Proficiency in relevant engineering and design software (e.g., Auto CAD, 2D, Civil 3D or similar) and strong analytical skills. Ability to work on-site, manage multiple projects, and collaborate effectively with multidisciplinary teams. Strong written and verbal communication skills in English; Arabic language skills are an added benefit. Compensation Competitive salary based on experience and skills Medical Insurance Career growth opportunities
Africa | Middle East | Asia | Latin America<br>Cebron Financial Group is expanding its global real estate capital markets platform and is seeking experienced Commercial Real Estate Finance Originators to source and develop institutional commercial real estate financing transactions.<br>This is a finance origination position only. It does not involve listing, leasing, marketing, or selling real estate.<br>We are seeking experienced professionals with established relationships with commercial property owners, developers, sponsors, investors, family offices, and other principals requiring significant real estate financing.<br>The Role Originators are responsible for developing qualified commercial real estate financing opportunities within their respective markets.<br>Responsibilities include:Originate commercial real estate financing transactions, generally $50 million and above Develop relationships with property owners, developers, sponsors, investors, and transaction intermediaries Identify borrowers seeking acquisition financing, refinancing, construction and development financing, bridge financing, and structured real estate debt Conduct preliminary screening of prospective transactions Obtain initial financial, property, ownership, sponsor, and transaction information Work with the firm's real estate capital markets team to advance qualified transactions through the financing process Develop and maintain an active pipeline of institutional-quality opportunities<br>Transaction Focus<br>The firm works across major commercial real estate sectors, including:Industrial and logistics Warehouses and distribution facilities Multifamily Office Retail and mixed-use Hotels and hospitality Data centers and digital infrastructure Other institutional-quality commercial real estate<br>Transactions may include acquisitions, refinancing, existing cash-flowing properties, construction, and new development.<br>Qualifications<br>Candidates should have 5+ years of relevant professional experience in commercial real estate finance, commercial lending, debt advisory, private credit, investment banking, structured finance, institutional real estate, or commercial real estate development/investment.<br>Candidates should have:Demonstrated ability to originate commercial real estate financing opportunities Established relationships with commercial property owners, developers, sponsors, investors, or other transaction sources Strong knowledge of their local or regional commercial real estate market Understanding of commercial real estate debt and transaction economics Ability to identify credible sponsors and potentially financeable transactions Strong business development and relationship-management capabilities Professional English communication skills<br>This position is intended for experienced professionals with an existing network capable of generating significant commercial real estate financing opportunities.<br>Compensation This is a performance-based origination position with no cap on earnings.<br>Our Global Capital Network<br>Cebron Financial Group works with a global network of institutional and private capital sources that include:Banks and financial institutions Private credit and debt funds Asset managers Insurance companies Pension and institutional investors Family offices Sovereign and international capital sources
Note: Applications without a proposal or pitch deck will not be reviewed. Applicants must be based in Dubai.<br>The Opportunity We are the Private Family Office of UK investor and Dragons' Den star, James Caan CBE. We're seeking an experienced professional with 10+ years' expertise in credit management, receivables, or working capital optimisation who has already built a business or practice in this space — and is ready to take it to the next level.<br>Through Hamilton Bradshaw MENA, this opportunity provides strategic investment, operational support, and access to a global network to help you scale your Receivables Solutions consultancy and establish it as the leading practice of its kind across the Gulf.<br>This is a founder-level partnership designed for a leader who has proven the model and is ready to accelerate growth with the right capital and expertise behind them.<br>Why Partner With Us?• Venture-Building Partnership: Scale your existing business with capital investment and strategic guidance from a professional, global investor• Global Track Record: Partner with a team that has supported dozens of businesses and over 20 successful exits globally• Strategic Expertise: Leverage Hamilton Bradshaw's 100+ years of combined experience in scaling service-led businesses• Regional Platform: Grow your firm from one of the world's most dynamic financial and trading hubs<br>Who We're Looking For• Founders or senior operators based in Dubai (applications from outside Dubai will not be considered)• 10+ years' experience in credit management, receivables, or trade finance• An existing business or client base in accounts receivable, working capital, or cash flow optimisation• A clear vision and growth plan for building a scalable, people-led receivables management consultancy• Demonstrated team building and leadership capabilities<br>Potential Focus Areas• Accounts receivable outsourcing and process optimisation• Invoice-to-cash cycle improvement and collections advisory• Receivables financing (factoring, invoice discounting, supply chain finance)• Credit risk management and receivables insurance advisory• Cash application, reconciliation, and working capital optimisation strategies• Sector-specific receivables consulting (e.g. construction, logistics, SME finance)<br>How to Apply Please submit:• Your Linked In profile• A concise pitch deck including:- Your existing business, team and consulting capability- Current client base and revenue traction- Target sectors & client value proposition- Service model & commercial strategy- Growth roadmap and the type of support required<br>⚠️ Important: This is a services-led growth opportunity. Product-led or Saa S-only business models will not be considered.
We are representing a premier, JCI-accredited healthcare group in Dubai that is seeking a distinguished Consultant/Specialist Psychiatrist to join its rapidly growing mental health division. This exceptional career opportunity is designed for internationally trained psychiatrists who aspire to practice within a progressive, multidisciplinary environment. The role offers the chance to deliver patient-centered psychiatric care while actively contributing to the advancement and innovation of mental health services across the UAE. Role Overview As a Consultant/Specialist Psychiatrist in Dubai, you will be responsible for delivering comprehensive psychiatric care across outpatient and inpatient settings, managing a wide spectrum of mental health conditions while working alongside a multidisciplinary clinical team. Eligibility & Board Recognition:American Board of Psychiatry and Neurology (ABPN) UK CCT / GMC Specialist Register European Board Certification Canadian / Australian Fellowship Arab Board / FCPS / MD/DNB/DM Psychiatry Minimum 3–5+ years post-board experience preferred DHA License eligibility or active license is an advantage Key Responsibilities Conduct comprehensive psychiatric assessments, including mental status examinations, risk evaluations, and diagnostic assessments Diagnose and manage a wide range of psychiatric conditions, including mood disorders, anxiety disorders, psychotic disorders, personality disorders, and substance use disorders Develop and implement individualized treatment plans incorporating both pharmacological and psychotherapeutic approaches Provide crisis intervention and acute psychiatric care when required Collaborate with psychologists, counselors, social workers, and other healthcare professionals to ensure integrated patient care Monitor patient progress, adjust treatment plans and medications, and ensure optimal clinical outcomes Maintain accurate, detailed, and compliant clinical documentation in accordance with DHA and international standards Educate patients and their families on mental health conditions, treatment options, and preventive strategies Participate in clinical governance activities, audits, and continuous professional development initiatives Contribute to service development, mental health awareness initiatives, and community outreach programs What Makes UAE Attractive Tax-Free Consultant Psychiatrist role in Dubai Rapidly growing demand for mental health services in the UAEPractice in modern, well-equipped, JCI-accredited facilities Diverse, multicultural patient population High quality of life, safety, and global connectivity Compensation & Benefits Competitive tax-free salary package Performance incentives and bonus structures Comprehensive health insurance (self & family) Annual flight tickets and generous annual leave Relocation support and onboarding assistance CME support and continuous professional development Licensing & Relocation Support Full DHA license conversion guidance provided Assistance with Data Flow, exam process, and documentation Dedicated relocation support for a seamless transition
POSITION | Jordan<br><br>Groundsman Gardener<br><br>LOCATION<br><br>Amman, Jordan -<br><br>(The Client will arrange the work visa and relocation if not local)<br><br>PURPOSE OF THE POSITION<br><br>The Groundsman Gardener will be responsible for the routine maintenance, care, and presentation of the extensive landscaped grounds within a prestigious private estate. This includes maintaining formal gardens around the main residences, ensuring the upkeep of outer buildings and surrounding yards, and contributing to the overall beauty and functionality of the property. The role offers variety and requires a strong balance of horticultural knowledge, physical capability, and practical gardening skills.<br><br>Qualifications / Skills<br><br>Horticulture degree or certification highly regarded Greenhouse horticulture experience highly valued Minimum 3years' experience in resort, 5-star hotel grounds, or private estate environments Fluent English essential Fluent in Hindi highly regarded Physically strong and fit<br><br>KEY SKILLS AND KNOWLEDGE<br><br>Plant Knowledge: Proficient in identifying plant species, understanding their care requirements, and applying correct horticultural techniques to ensure optimal growth and health. Landscaping Skills: Ability to plan, design, and maintain visually appealing landscapes, including soil preparation, planting, pruning, mulching, and irrigation system use. Problem Solving: Skilled in diagnosing and treating plant diseases, pests, and environmental challenges while adapting plans to seasonal or client needs. Attention to Detail: Highly attentive to presentation standards, including precise weeding, trimming, mowing, edging, and garden bed maintenance. Physical Stamina: Capable of performing demanding outdoor work for extended periods, including lifting, machinery operation, and work in various weather conditions. Communication: Able to collaborate effectively with colleagues, discuss plans, and provide recommendations or updates as required. Equipment Use: Knowledgeable in the safe handling, maintenance, and storage of gardening tools and machinery.<br><br>ROLES & RESPONSIBILITIES<br><br>Perform routine grounds and garden maintenance to a consistently high standard Maintain lawns, garden beds, hedges, trees, and landscaped areas around residences Support the upkeep of outer buildings, pathways, and estate surrounds Operate and maintain irrigation systems, gardening tools, and machinery Assist with greenhouse planting and maintenance where required Monitor plant health and apply appropriate treatments for pests or diseases Maintain cleanliness and orderliness across all outdoor spaces Work collaboratively within the estate team to achieve presentation and operational goals<br><br>SALARY & BENEFITS<br><br>USD $490 per month (Tax Payable) Shared accommodation provided Meals provided Health insurance included Return flight home every 2 years24-month renewable contract Work visa arranged by the client<br><br>Please note: Kindly check your junk or spam mail folders after applying, as our response to your application may occasionally be diverted there.<br><br>This and other positions can be seen on our website: https://caviarcareers.com/ "Click on Looking For Work" tab
About Metropolitan Capital Real Estate:Established in 2008, The Metropolitan Group is a distinguished company that has been dedicated to providing exceptional property-related services and support to clients in both local and international markets. As a prominent leader in the UAE real estate sector, Metropolitan Capital Real Estate, is acclaimed as one of Abu Dhabi's premier real estate agencies. We hold the prestigious accreditation as a broker for licensed developers in Dubai, Abu Dhabi, and Ras Al Khaimah, and have consistently earned accolades for our remarkable sales achievements from prominent UAE real estate developers such as ALDAR, IMKAN, REPORTAGE, EMAAR, MERAAS, DAMAC, Dubai Properties and many others.<br>Job Overview:As a Property Consultant, you will be one of the core revenue drivers of the business, advising clients, converting qualified leads, and closing property transactions. You will leverage your sales expertise, preferably in real estate and/or luxury retail, to actively grow our client base and portfolio. The ideal candidate will be commercially sharp, confident in client conversations, fluent in English, and bonus if you speak any European language.<br>What you’ll do:Manage qualified leads from enquiry to closing Conduct property presentations, viewings and follow-up calls Identify client requirements and match them to suitable inventory Negotiate pricing, terms and offers between buyers & sellers / landlords & tenants Maintain accurate CRM records and reporting on sales progress<br>What we’re looking for:Minimum 1 year proven sales experience in real estate Strong consultative selling & closing skills Fluent in English (additional European languages are a strong advantage) Strong communication, negotiation & relationship-building ability Highly self-driven, target-oriented, and comfortable working with KPIs<br>What We Can Offer:Working visa and Emirates ID. Competitive benefits and bonuses. Dynamic and collaborative working culture. Access to training and development programs to enhance your skills and advance your career. Comprehensive work residency and medical insurance coverage. Relocation to Abu Dhabi, UAE (if necessary).<br><br>Join Metropolitan Capital Real Estate:Leading company in the UAE market with 15 years of experience. Top-selling broker with all major UAE developers. Recipient of the International Property Awards 2022 for "Best Real Estate Agency."Accredited as a GREAT PLACE TO WORK in the UAE for 3 years in a row. Awarded with the Feefo Platinum Service Award 2024 for delivering exceptional customer service in the real estate industry. At The Metropolitan Group, we highly value: trust, integrity, teamwork, drive and respect.
???? We're Hiring | Internal Audit Manager / Finance Manager???? Location: United Arab Emirates (UAE)???? Employment Type: Full-time About the Role We are seeking an experienced and results-driven Internal Audit Manager / Finance Manager to join our team in the United Arab Emirates (UAE). The successful candidate will be responsible for leading internal audit activities, strengthening financial controls, ensuring regulatory compliance, and overseeing financial management to support the organization's strategic objectives. Key Responsibilities Internal Audit Develop and implement annual internal audit plans based on risk assessments. Evaluate the effectiveness of internal controls, governance, and risk management processes. Conduct operational, financial, and compliance audits across business functions. Prepare audit reports, present findings, and recommend corrective actions. Monitor the implementation of audit recommendations and follow up on outstanding issues. Ensure compliance with UAE regulations, company policies, and international auditing standards. Finance Management Oversee daily finance and accounting operations. Prepare monthly, quarterly, and annual financial statements and management reports. Lead budgeting, forecasting, cash flow management, and financial planning. Ensure compliance with IFRS, UAE VAT regulations, and statutory reporting requirements. Coordinate internal and external audits and liaise with auditors and regulatory authorities. Analyze financial performance and provide strategic recommendations to senior management. Improve financial processes, internal controls, and operational efficiency. Lead and mentor the finance and accounting team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA, ACCA, CIA, CMA, or CA is highly preferred. Minimum 5–8 years of experience in internal audit, finance, or accounting, including managerial experience. Strong knowledge of IFRS, internal auditing standards, risk management, corporate governance, and UAE VAT regulations. Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Net Suite. Advanced proficiency in Microsoft Excel and financial reporting. Excellent analytical, leadership, communication, and problem-solving skills. Previous UAE or GCC experience is preferred. Fluency in English; Arabic is an advantage. Benefits Competitive salary package. UAE Employment Visa sponsorship. Medical insurance. Annual paid leave and air ticket allowance (as per company policy). End-of-service benefits in accordance with UAE Labour Law. Professional training and career advancement opportunities. Collaborative, multicultural, and supportive working environment.???? If you have a strong background in internal audit and financial management and are ready to advance your career in the UAE, we encourage you to apply today!
About Metropolitan Capital Real Estate:Established in 2008, The Metropolitan Group is a distinguished company that has been dedicated to providing exceptional property-related services and support to clients in both local and international markets. As a prominent leader in the UAE real estate sector, Metropolitan Capital Real Estate, is acclaimed as one of Abu Dhabi's premier real estate agencies. We hold the prestigious accreditation as a broker for licensed developers in Dubai, Abu Dhabi, and Ras Al Khaimah, and have consistently earned accolades for our remarkable sales achievements from prominent UAE real estate developers such as ALDAR, IMKAN, REPORTAGE, EMAAR, MERAAS, DAMAC, Dubai Properties and many others.<br>Job Overview:As a Property Consultant, you will be one of the core revenue drivers of the business, advising clients, converting qualified leads, and closing property transactions. You will leverage your sales expertise, preferably in real estate and/or luxury retail, to actively grow our client base and portfolio. The ideal candidate will be commercially sharp, confident in client conversations, fluent in English, and bonus if you speak any European language.<br>What you’ll do:Manage qualified leads from enquiry to closing Conduct property presentations, viewings and follow-up calls Identify client requirements and match them to suitable inventory Negotiate pricing, terms and offers between buyers & sellers / landlords & tenants Maintain accurate CRM records and reporting on sales progress<br>What we’re looking for:Minimum 1 year proven sales experience in real estate Strong consultative selling & closing skills Fluent in English (additional European languages are a strong advantage) Strong communication, negotiation & relationship-building ability Highly self-driven, target-oriented, and comfortable working with KPIs<br>What We Can Offer:Working visa and Emirates ID. Competitive benefits and bonuses. Dynamic and collaborative working culture. Access to training and development programs to enhance your skills and advance your career. Comprehensive work residency and medical insurance coverage. Relocation to Abu Dhabi, UAE (if necessary).<br><br>Join Metropolitan Capital Real Estate:Leading company in the UAE market with 15 years of experience. Top-selling broker with all major UAE developers. Recipient of the International Property Awards 2022 for "Best Real Estate Agency."Accredited as a GREAT PLACE TO WORK in the UAE for 3 years in a row. Awarded with the Feefo Platinum Service Award 2024 for delivering exceptional customer service in the real estate industry. At The Metropolitan Group, we highly value: trust, integrity, teamwork, drive and respect.
???? We're Hiring | Internal Audit Manager / Finance Manager???? Location: United Arab Emirates (UAE)???? Employment Type: Full-time About the Role We are seeking an experienced and results-driven Internal Audit Manager / Finance Manager to join our team in the United Arab Emirates (UAE). The successful candidate will be responsible for leading internal audit activities, strengthening financial controls, ensuring regulatory compliance, and overseeing financial management to support the organization's strategic objectives. Key Responsibilities Internal Audit Develop and implement annual internal audit plans based on risk assessments. Evaluate the effectiveness of internal controls, governance, and risk management processes. Conduct operational, financial, and compliance audits across business functions. Prepare audit reports, present findings, and recommend corrective actions. Monitor the implementation of audit recommendations and follow up on outstanding issues. Ensure compliance with UAE regulations, company policies, and international auditing standards. Finance Management Oversee daily finance and accounting operations. Prepare monthly, quarterly, and annual financial statements and management reports. Lead budgeting, forecasting, cash flow management, and financial planning. Ensure compliance with IFRS, UAE VAT regulations, and statutory reporting requirements. Coordinate internal and external audits and liaise with auditors and regulatory authorities. Analyze financial performance and provide strategic recommendations to senior management. Improve financial processes, internal controls, and operational efficiency. Lead and mentor the finance and accounting team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA, ACCA, CIA, CMA, or CA is highly preferred. Minimum 5–8 years of experience in internal audit, finance, or accounting, including managerial experience. Strong knowledge of IFRS, internal auditing standards, risk management, corporate governance, and UAE VAT regulations. Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Net Suite. Advanced proficiency in Microsoft Excel and financial reporting. Excellent analytical, leadership, communication, and problem-solving skills. Previous UAE or GCC experience is preferred. Fluency in English; Arabic is an advantage. Benefits Competitive salary package. UAE Employment Visa sponsorship. Medical insurance. Annual paid leave and air ticket allowance (as per company policy). End-of-service benefits in accordance with UAE Labour Law. Professional training and career advancement opportunities. Collaborative, multicultural, and supportive working environment.???? If you have a strong background in internal audit and financial management and are ready to advance your career in the UAE, we encourage you to apply today!
About Wheely<br>Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.<br>About the role<br>Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service. A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems.<br>Responsibilities<br>Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails Protect our customer's time by adhering to operational SLAsProvide exceptional customer service by adhering to our rigorous luxury communication standards Maintain customer satisfaction targets Investigate and resolve customer and chauffeur issues quickly and efficiently Understand, prioritise and escalate our customer's feedback to senior management and relevant teams Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company<br>Requirements<br>Must-have:Passion for exceptional customer service Experience in a customer-facing role in the luxury service industry Excellent interpersonal and communication skills The ability to thrive in a fast-paced high volume contact center Fluency in both spoken and written English & French Flexibility, to be able to do shift work including nights and weekends, in the office Technically proficient<br>Nice to have:Experience in a call centre<br>What we Offer <br>Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre Competitive salary of AED 9,000 per month and quarterly KPI-based bonus Private medical insurance Best-in-class equipment Monthly credit towards Wheely journeys Professional development stipend