Jobs For Faculty Of Commerce Graduates English - Dubai UAE

about the role<br><br>About Us<br><br>Pharmaceutical manufacturing depends on warehouse environments that protect materials, support traceability, and keep production supplied without interruption. In Dubai, our client is developing the facilities, systems, and operational infrastructure required to strengthen storage and distribution capability within a regulated manufacturing setting. The work connects physical development with quality, compliance, capacity planning, and dependable day-to-day performance.<br><br>Job Description<br><br>The Project Manager will direct warehouse development initiatives from early definition through commissioning, handover, and closeout. This role will establish delivery plans, align technical and operational stakeholders, control scope, and convert business requirements into safe, compliant, and usable warehouse outcomes.<br><br>Success will be measured by disciplined execution, transparent reporting, effective risk control, and facilities that are ready to support pharmaceutical operations. The position requires a decisive delivery leader who can balance programme priorities with quality standards, regulatory expectations, budget constraints, and the practical needs of warehouse users.<br><br>Key Responsibilities<br><br>Shape project scopes, objectives, delivery strategies, schedules, budgets, and governance arrangements for warehouse development programmes. Lead multidisciplinary activities covering design, construction, fit-out, systems integration, validation support, commissioning, and operational readiness. Coordinate internal functions, consultants, contractors, suppliers, and site stakeholders to maintain alignment throughout delivery. Translate storage, material-flow, production-support, and compliance requirements into defined project deliverables. Maintain integrated project plans and monitor milestones, dependencies, resource requirements, expenditure, risks, issues, and change requests. Provide concise progress reporting and escalate decisions that may affect safety, quality, schedule, cost, or operational continuity. Ensure project documentation, approvals, handover records, and closeout activities are complete and controlled. Support commissioning, qualification, training, and readiness activities so warehouse areas can transition effectively into use.<br><br>Requirements<br><br>Demonstrated experience managing warehouse, logistics, facilities, industrial, construction, or operational development projects. Background in pharmaceutical manufacturing, life sciences, regulated production, or another environment with demanding quality and compliance controls. Strong command of project planning, cost control, risk management, change control, procurement coordination, and stakeholder governance. Ability to lead projects involving multiple disciplines, vendors, contractors, and competing operational priorities. Practical understanding of warehouse layouts, storage solutions, material flows, facility services, or related infrastructure would be valuable. Experience supporting commissioning, validation, qualification, handover, or operational readiness is advantageous. Clear written and verbal communication skills, with the confidence to challenge assumptions and drive timely decisions. Strong analytical judgement, organisation, accountability, and problem-solving capability.<br><br>Benefits<br><br>Ownership of high-impact warehouse development projects supporting pharmaceutical manufacturing capacity and reliability. Direct exposure to facility development, operational readiness, quality expectations, and cross-functional delivery in a regulated environment. Opportunity to influence storage capability, material movement, and the infrastructure that enables dependable production. A senior-level platform to broaden expertise across project governance, technical delivery, commissioning, and stakeholder management. Professional growth through involvement in complex programmes with visible operational outcomes. A Dubai-based role within an industry where disciplined project execution contributes directly to product quality and supply continuity.<br><br>Other<br><br>The position is based in Dubai and will require a hands-on approach to coordinating activity across project, site, engineering, quality, supply chain, and operational teams. Candidates should be comfortable working through ambiguity, maintaining control of detailed delivery information, and keeping projects moving in a regulated manufacturing context.<br><br>Relevant experience from industrial facilities, distribution infrastructure, logistics operations, or other controlled environments may be considered where it demonstrates strong project ownership and transferable delivery expertise.<br><br>Daniel Sherwood<br><br>Recruitment Consultant<br><br>ETail Specialist<br><br> daniel.sherwood@forsythbarnes.com <br><br>My Other Roles<br><br> Oracle Fusion Application Support & Product Analyst (Ref: 197680)<br><br>Abu Dhabi, United Arab Emirates<br><br> Project Manager - Enterprise Applications (Ref: 197679)<br><br>Abu Dhabi, United Arab Emirates<br><br> SAP Functional Consultant - SF + HCM + Ariba (Ref: 197794)<br><br>Dubai, United Arab Emirates<br><br> Portfolio Manager - Executive Level (Ref: 197798)<br><br>Dubai, United Arab Emirates<br><br> Senior AI Solution Architect (Ref: 197699)<br><br>Hybrid, Dubai, United Arab Emirates<br><br> Solution Architect (Ref: 197731)<br><br>Dubai, United Arab Emirates

Job description:<br><br>Job Purpose CL BD Manager will be responsible for driving the growth of our contract logistics business within Middle East Region. Primarily involved in direct contact with customers/clients & CEVA network to acquire new business or develop existing business to ensure sales targets are met and in line with our Go to Market Strategy. CL BD Manager will be tasked with identifying and pursuing new business opportunities, building and maintaining relationships with key clients, and collaborating with our CEVA CL BD Sector Heads to develop that drive business growth and identify potential opportunities and build and RFQ agenda of the Region. The CL BDM will need to maintain an active new business prospect listing to approach and present CEVA. Undertake new business sales calls to win new business The person will have a strong track record in sales and business development, with a deep understanding of the contract logistics industry. Key Accountabilities Gains new business to achieve the set target, Develop and execute business development strategies that drive revenue growth and market share expansion within ME. Ensures regular and constant business sales calls and visits in accordance with set activity KPI’s, plans and reports them to the CL BD Head . Pursue sales leads and do opportunity assessment to be aligned with our GTMs and ensures that all sales leads are actioned and responded to in a timely manner . Identify and pursue new business opportunities in key verticals and industries, including, technology, Automotive and retail& consumer goods (incl E-comm) Ensures that proposals are prepared and presented in a professional manner. Ensure that monthly reporting is finalized by month end and updates C-View. Undertake sales presentations to customers and business communities to present CEVA and its products and services. Develop a new business prospect listing to ensure that future new business development is planned in advance. Generate and distribute specific reports as required in alignment with the position. Maintain close working relationships with the Customer Service, Operations and Contract Logistics team. Work with the pricing team to ensure new business / RFQ wins after reviewing the solution and discuss and understand each and every part of it to be represented to the Customers. Participate in industry events and conferences to build brand awareness and promote our contract logistics services. Required Education & Experience Bachelor's degree in business administration, logistics, supply chain management, or related field 10+ years of experience in sales and business development or related to the Contract Logistics activities, with a proven track record of success in the contract logistics industry · Required Skills Good understanding of CL customer and market dynamics and requirements. Knowledge of contracting, negotiating. Makes customers and their needs a primary focus of one's actions; develop and sustain productive relationships. Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance. Develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others' efforts. Excellent communication skills, with the ability to effectively communicate complex information to internal and external stakeholders Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions Ability to travel, both domestically and internationally Strong knowledge of the contract logistics industry, including industry trends, best practices, and regulatory requirements Well organized, flexible and able to work with across various functions and able to communicate at all levels in the organization As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as Linked In or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

<ul><li><p>Manage civil engineering projects from project initiation and mobilization through construction, completion, and final handover.</p></li><li><p>Develop project execution strategies, construction plans, schedules, resource plans, and project delivery objectives.</p></li><li><p>Review contract documents, drawings, specifications, BOQs, scope of work, and project requirements.</p></li><li><p>Ensure project activities are executed in accordance with approved designs, specifications, method statements, applicable codes, and contractual requirements.</p></li><li><p>Lead and coordinate civil construction activities including earthworks, excavation, foundations, concrete works, structural works, roads, drainage, utilities, and associated infrastructure.</p></li><li><p>Monitor project progress against approved schedules, milestones, and contractual commitments.</p></li><li><p>Identify potential delays, risks, technical constraints, and resource issues and implement corrective and preventive actions.</p></li><li><p>Manage project budgets, monitor costs, and ensure effective utilization of manpower, materials, equipment, and subcontractors.</p></li><li><p>Coordinate with clients, consultants, architects, contractors, subcontractors, suppliers, authorities, and internal stakeholders.</p></li><li><p>Lead project meetings and provide regular progress, cost, risk, and performance reports to senior management.</p></li><li><p>Review and approve project methodologies, construction plans, technical submissions, and other project documentation within delegated authority.</p></li><li><p>Manage subcontractors and ensure compliance with contractual obligations, quality requirements, safety standards, and project schedules.</p></li><li><p>Coordinate with procurement and commercial teams to ensure timely availability of materials, services, and subcontract packages.</p></li><li><p>Monitor material requirements, procurement status, delivery schedules, and site consumption.</p></li><li><p>Ensure implementation of project QA/QC procedures and timely closure of inspections, NCRs, technical queries, and defects.</p></li><li><p>Ensure strict compliance with HSE policies, risk assessments, permit requirements, toolbox talks, and safe construction practices.</p></li><li><p>Manage variations, claims, change orders, and commercial issues in coordination with the commercial/contracts team.</p></li><li><p>Monitor project cash flow, expenditure, commitments, and cost-to-complete forecasts.</p></li><li><p>Review construction productivity and identify opportunities for cost optimization and improved execution efficiency.</p></li><li><p>Coordinate with design and engineering teams to resolve design issues, RFIs, discrepancies, and constructability concerns.</p></li><li><p>Ensure effective coordination between civil, structural, MEP, architectural, and other project disciplines.</p></li><li><p>Monitor testing, inspections, snagging, rectification, commissioning, and completion activities.</p></li><li><p>Ensure preparation and submission of as-built drawings, handover documents, operation and maintenance manuals, warranties, and other close-out documentation.</p></li><li><p>Lead project close-out and ensure successful handover to the client within contractual requirements.</p></li><li><p>Mentor and manage project teams, ensuring clear responsibilities, performance expectations, and effective communication.</p></li><li><p>Drive continuous improvement, lessons learned, and best practices across civil projects.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong project management and civil construction expertise.</p></li><li><p>Excellent knowledge of civil engineering principles, construction methodologies, and project execution.</p></li><li><p>Strong understanding of project planning, scheduling, cost control, resource management, and risk management.</p></li><li><p>Ability to interpret civil drawings, specifications, BOQs, contracts, and technical documentation.</p></li><li><p>Strong subcontractor, consultant, client, and stakeholder management skills.</p></li><li><p>Good knowledge of QA/QC systems and construction quality requirements.</p></li><li><p>Strong knowledge of HSE standards and UAE construction practices.</p></li><li><p>Experience with project management and planning tools such as Primavera P6/MS Project.</p></li><li><p>Strong commercial awareness and understanding of variations, claims, and contract administration.</p></li><li><p>Excellent leadership, negotiation, decision-making, and problem-solving abilities.</p></li><li><p>Strong communication and reporting skills.</p></li><li><p>Ability to manage multiple priorities and deliver projects under demanding schedules.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in <strong>Civil Engineering</strong> from a recognized university.</p></li><li><p><strong>12–18 years of relevant experience</strong> in civil construction and project management, preferably in large-scale engineering, infrastructure, building, industrial, or EPC projects.</p></li><li><p>Minimum <strong>5 years of experience in a project management/managerial role</strong>.</p></li><li><p>Proven experience managing projects from planning and mobilization through construction and final handover.</p></li><li><p>Strong experience in managing multidisciplinary project teams, subcontractors, consultants, and clients.</p></li><li><p>UAE/GCC experience is highly preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> and familiarity with local authority requirements will be an advantage.</p></li><li><p>Professional certification such as <strong>PMP, PRINCE2, or equivalent</strong> will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely and successful project delivery.</p></li><li><p>Compliance with approved project budget and cost targets.</p></li><li><p>Construction progress and schedule adherence.</p></li><li><p>Quality performance and timely closure of defects/NCRs.</p></li><li><p>HSE performance and safe project execution.</p></li><li><p>Effective resource and subcontractor management.</p></li><li><p>Client and stakeholder satisfaction.</p></li><li><p>Successful testing, completion, handover, and project close-out.</p></li></ul>

<p>We are looking for a motivated and target-oriented Outdoor Sales Executive to promote and sell telecom products and services to new and existing customers. The candidate will be responsible for generating new leads, visiting customers, explaining telecom packages, and achieving monthly sales targets.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Visit residential, commercial, and corporate customers to generate new business.</p></li><li><p>Promote and sell telecom services such as <strong>home internet, business internet, SIM cards, voice plans, and related services</strong>.</p></li><li><p>Identify potential customers and generate new sales leads.</p></li><li><p>Explain packages, pricing, promotions, and service benefits to customers.</p></li><li><p>Maintain regular follow-up with leads and prospective customers.</p></li><li><p>Achieve assigned monthly sales and revenue targets.</p></li><li><p>Build and maintain strong relationships with customers.</p></li></ul>

<ul><li><p>Develop and maintain long-term relationships with key clients, ensuring their strategic needs are met and aligned with company offerings.</p></li><li><p>Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly to foster client satisfaction.</p></li><li><p>Conduct regular business reviews with key clients to assess performance, identify growth opportunities, and adapt strategies accordingly.</p></li><li><p>Ensure renewal of contracts and account growth</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field.</p></li><li><p>Minimum of 5 years of experience in account management or sales, in a B2B environment with complex client relationships.</p></li><li><p>Proven track record of managing key accounts and achieving revenue targets, demonstrating strategic thinking and initiative.</p></li><li><p>Experience in the relevant industry, with a strong understanding of market dynamics and customer needs.</p></li></ul>

Senior AI Engineer – Fin Tech Software House – Dubai Based - AED 25k PCM<br>Global leading Fin Tech software house seeks an experienced Senior AI Engineer to join their Global HQ in JLT, Dubai (UAE), leading the tactical execution of the company’s AI strategy. It is essential that you have 7 years of AI Engineer experience.<br>It is essential that you are already based in Dubai as they will not pay for relocation and this role is based out of their office in Jumeirah Lakes Towers (JLT) 5 days per week.<br>Reporting directly into their Chief Technology Officer (CTO), you’ll join a truly global business with offices and clients based across North America, Europe and Asia, providing trading software across trading, logistics and risk management.<br>You’ll work closely with some of the most experienced software designers, developers and business analysts in the industry, providing the trading community with the most robust, user-friendly, enterprise wide software package. You’ll join a truly world class trading software business, who continue to launch new products that evolve with the changing global technological and trading landscapes, and who have made AI the cornerstone of their business.<br>The company is executing an AI strategy which will add new capabilities and transform the operating model in addition to delivering benefits that enhance existing and emerging AI related products and services to Customers.<br>Role purpose: 100% focused on the tactical execution of the company’s AI strategy specifically in the design and implementation of AI/ML use cases built on Large Language Models (LLMs/RAG) and Natural Language Processing (NLP), Machine Learning (ML), Generative AI (Gen AI), Robotic Process Automation (RPA) and Decision Making (Agentic AI).<br>The role will deliver a broad range of prioritized use cases for internal optimization and external product benefit, therefore candidates will need skills and experience across the key AI/ML types with an estimated split of skills as follows:60% AI skills focused on AI/ML models [LLMs/NLP/ML]30% AI skills to automate, assist & augment [Gen AI, RPA, Agentic AI]10% AI skills for developing & operationalizing AI/ML).<br>This is a hands-on role for someone who can move smoothly between experimentation and production, and who has demonstrable experience in converting emerging AI/ML capabilities into measurable business outcomes.<br>Technical Roles and Responsibilities: Lead the design and implementation of AI-powered conversational experiences for an existing Saa S platform. Define the roadmap for transforming legacy workflows into chat-based, assistant-driven, and agentic user journeys. Build and optimize LLM applications using prompting, RAG, tool use, workflow orchestration, and multi-step reasoning patterns. Develop evaluation frameworks for quality, latency, accuracy, hallucination risk, safety, and business impact. Architect scalable AI services for enterprise environments, including observability, failover, auditability, and access controls. Design retrieval pipelines using structured and unstructured enterprise data sources. Establish guardrails for compliance, privacy, security, and responsible AI deployment. Partner with product, design, data, security, and go-to-market teams to define use cases and deliver production features. Implement internal use cases that enhance productivity tool content generation, product code generation, product code testing, CI/CD and engineering process efficiencies. Stay current on advances in LLMs, agent frameworks, vector search, model serving, and AI infrastructure.<br>Technical Experience and Expertise: A broad range of technology knowledge to an appropriate level of competency/qualification including but not limited to:Languages: Python, SQL, ideally Type Script or GoLLM/AI: Open AI APIs, Anthropic, open-source LLMs, embeddings, fine-tuning, evaluation Frameworks: Lang Chain, Llama Index, DSPy, Fast API, MLflow, Hugging Face Data & Retrieval: Vector databases, Elasticsearch/Open Search, metadata filtering, reranking Infra: Azure, AKS, Docker, Redis, Postgres, SQLEngineering: Graph QL service integration, distributed systems, observability, testing, CI/CDResponsible AI: Guardrails, red teaming, privacy, model risk management<br>Salary: AED 20-25k PCM + package<br>Experience sought:7+ years of applied AI experience. Masters in Computer Science, Machine Learning, Artificial Intelligence or a related field. Dubai based and commutable to the office in JLT (Dubai) 5 days per week.<br>For more information, please e-mail an up-to-date copy of your CV to Ben at jobsBR@bramwith.com

???? We're Hiring: SME's Relationship Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsHalvion is a growing international organization focused on financial services, business growth, client relationship management, and sustainable commercial development. Our teams collaborate across Sales, Finance, Credit, Risk, Compliance, Operations, and Customer Service to deliver tailored solutions and long-term value to business clients. The Role We are seeking an experienced SME's Relationship Manager to manage and develop relationships with Small and Medium-sized Enterprise (SME) clients. The successful candidate will be responsible for client acquisition, portfolio management, business development, financial needs assessment, relationship growth, and coordination with internal teams to deliver appropriate banking and financial solutions. Key Responsibilities Develop and manage a portfolio of SME clients. Build strong, long-term relationships with business owners and key decision-makers. Identify and acquire new SME customers through proactive business development. Understand clients' business models, financial needs, and growth objectives. Promote appropriate banking, financing, lending, and financial solutions. Conduct client meetings, business reviews, and relationship discussions. Manage the complete customer relationship lifecycle. Identify opportunities to increase client penetration and wallet share. Generate leads through referrals, networking, market research, and business development activities. Prepare and present tailored financial proposals to SME clients. Coordinate with Credit, Risk, Compliance, Operations, and Product teams. Support credit applications and ensure required documentation is complete. Review client financial information and business performance. Assess basic creditworthiness and identify potential financial risks. Monitor existing client facilities, repayments, and account performance. Maintain accurate customer and relationship records within CRM systems. Track sales pipelines, opportunities, and relationship activity. Achieve assigned revenue, portfolio growth, acquisition, and profitability targets. Monitor portfolio performance and identify cross-selling opportunities. Promote deposits, working capital, trade finance, business loans, cash management, and other relevant solutions. Support clients with account-related inquiries and service requirements. Resolve customer issues by coordinating with relevant internal departments. Monitor customer satisfaction and relationship quality. Conduct regular portfolio reviews and identify retention risks. Maintain awareness of market trends affecting SME customers. Research competitors and identify new business opportunities. Develop relationships with business communities, intermediaries, and professional networks. Ensure all client activities comply with internal policies and applicable regulations. Follow KYC, AML, credit, and customer due-diligence requirements. Maintain confidentiality of client financial and business information. Prepare regular sales, portfolio, revenue, and pipeline reports. Provide management with updates on client opportunities and market developments. Contribute to improvements in SME products, services, and customer experience. Support strategic initiatives designed to grow the SME customer portfolio. Requirements Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, or a related field.5+ years of experience in SME relationship management, commercial banking, corporate banking, business banking, or financial services. Proven experience managing and growing an SME client portfolio. Strong understanding of SME banking products, lending, working capital, and financial solutions. Good understanding of credit assessment and financial statement analysis. Strong sales, negotiation, and business development skills. Excellent relationship-building and customer-management abilities. Strong commercial awareness and understanding of SME business needs. Ability to identify new business opportunities and convert prospects into clients. Strong analytical, communication, presentation, and problem-solving skills. Experience with CRM, banking, and customer relationship management systems. Strong knowledge of KYC, AML, compliance, and responsible lending principles. Ability to work independently while collaborating effectively with cross-functional teams. UAE/GCC banking or SME market experience is an advantage but not required. Relevant certifications in banking, finance, credit, or relationship management are welcome but not mandatory. What We Offer???? Fully Remote Work Arrangement???? Full-Time SME Relationship Manager Position???? Career Growth & Professional Development???? Exposure to SME Banking & Commercial Financial Solutions???? International & Collaborative Working Environment???? Opportunity to Build and Manage a High-Value Client Portfolio???? Flexible Working Environment???? Opportunity to Drive Business Growth & Client Success???? International Client & Market Exposure

<p>Join Our Team at Eaton: Empowering Tomorrow, Today! Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long?term investment in growth, collaboration, and capability building. About Eaton Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. What you’ll do: Develop and implement maintenance strategies for mechanical systems, including preventive, predictive and corrective maintenance approaches to ensure equipment reliability and production continuity. Drive equipment reliability improvement, analyzing downtime, MTBF and MTTR, identifying mechanical failure modes and implementing corrective and preventive actions to improve machine availability. Lead structured root cause analysis (RCA, A3, 5 Why) for mechanical failures across cam-controlled systems, injection molding equipment and automated production lines, ensuring sustainable elimination of recurring issues. Data driven definition and technical optimization of maintenance plans and standards, including inspection routines, lubrication strategies, wear part replacement and overhaul intervals for mechanical components to ensure optimal functionality and minimum downtime. Own mechanical performance of critical advanced automated manufacturing equipment, including: Cam-controlled forming and assembly machines Plastic injection molding machines (mechanical systems, clamping units, cooling systems) Collaborate with production, toolmaking and engineering teams to improve machine stability, cycle time consistency and overall process performance. Define and deploy predictive maintenance approaches, using equipment condition data, wear analysis and failure trends to reduce unplanned downtime. Support equipment commissioning and industrialization activities, ensuring mechanical robustness, maintainability and readiness for serial production. Drive continuous improvement of mechanical systems, focusing on reduction of breakdowns, improvement of equipment lifetime and stabilization of manufacturing processes. Standardize maintenance processes and documentation, ensuring consistent application of maintenance practices and technical guidelines across equipment. Provide technical support for complex mechanical issues, guiding maintenance technicians in troubleshooting without taking over execution activities. Collaborate with internal and external partners (toolmakers, engineers, OEMs) to resolve technical issues, implement improvements and support equipment upgrades.</p><p>Qualifications: Bachelor's Degree in preferably mechanical engineering, automation engineering, mechatronics or a similar qualification Min 3 years of experience in industrial automation Knowledge of Cam-controlled machines like: Bihler (prefered), Wafios, Finzer Skills: Experienced in CAD, SPS, HMI-Systems; advantageous: programming skills Quick comprehension, continuous learning, willingness to work shifts What We Offer Competitive compensation and benefits package Challenging projects in dynamic collaborative team We make your aspirations matter – Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies. We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward?looking business community, supported by modern infrastructure, excellent connectivity, and a well?established expatriate ecosystem. At Eaton, employees based in Dubai are part of a stable, well?governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long?term career development. Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management! We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p>

Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Job Purpose To lead the technical operation, reliability and continuous improvement of the Mar Tech ecosystem by owning tracking, data flows, platform integrations and implementation quality across web, app and customer engagement channels. The role combines hands-on technical expertise with delivery ownership, proactively identifying and resolving issues before vendor escalation wherever possible. It ensures Mar Tech data can be trusted and used to improve customer targeting, campaign performance, measurement and monetisation.<br>Job Description:The Manager – Mar Tech will own the operational and technical health of the Mar Tech ecosystem, including GA4, GTM, Firebase, Bloomreach Engagement, Branch, product feeds, SDKs, APIs and supporting integrations. Working across Engineering, Product, Analytics and Marketing, the role will ensure solutions are technically sound, implemented correctly and delivered at pace. The successful candidate will challenge designs and timelines, unblock dependencies and investigate issues directly rather than acting only as a coordinator. The role must be comfortable reviewing Java Script, data layers, network requests, API payloads, SDK implementations and server-side tagging to identify root causes and resolve defects before escalating to vendors or Engineering teams.<br>Key Responsibilities Own tracking and tagging frameworks across web, app and server-side environments. Own Bloomreach Engagement and supporting customer-data integrations. Review code, SDKs, APIs, data layers and network requests to identify root causes. Resolve tracking, attribution, data-quality and integration issues before escalation. Partner with Engineering to deliver SDK upgrades and new Mar Tech capabilities. Establish monitoring before issues affect reporting, campaigns or journeys. Manage product feeds, catalog integrations and paid-media data flows. Define event schemas, technical standards and data-governance requirements. Validate releases, manage vendors and lead root-cause analysis.<br>Knowledge, Skills & Experience<br>Job Experience5–7+ years of experience in Mar Tech, digital analytics, technical product management or digital engineering. Proven experience working with Engineering teams on tracking, SDKs, APIs and integrations. Experience within enterprise ecommerce, retail or high-volume digital environments. Demonstrable experience investigating production issues and identifying technical root causes.<br>Required Skills Strong hands-on experience with:Google Analytics 4, Google Tag Manager (web and server-side) and Firebase. Bloomreach Engagement or a comparable customer engagement platform. Tracking implementation, event schemas, data layers and tagging frameworks. Use of Chrome Dev Tools, Postman, Charles Proxy or similar debugging tools. Understanding of mobile SDKs, attribution, identity and consent management. Experience with product feeds, catalogs and paid-media integrations. Ability to review technical designs and code before vendor escalation. Strong stakeholder management and ability to influence Engineering teams.<br>Leadership Capabilities Technical, hands-on leader with strong ownership and urgency. Confident challenging timelines, designs and assumptions constructively. Acts as a problem-solver and technical authority, not only a coordinator. Brings structure and clarity to complex cross-functional environments. Communicates technical issues clearly and drives continuous improvement.

<p><strong>� Banking / FinTech / Payments Technology – UAE</strong>&nbsp;</p><p><strong>Job Title:</strong> Senior Banking / FinTech Technology Specialist&nbsp;<br><strong>Experience:</strong> 5–12 Years&nbsp;<br><strong>Location:</strong> UAE&nbsp;<br><strong>Employment Type:</strong> Full-Time&nbsp;</p><p><strong>Role Summary</strong>&nbsp;</p><p>We are looking for experienced <strong>Banking and FinTech technology professionals</strong> to support digital banking, payment modernization, core banking transformation, transaction banking, and financial technology initiatives.&nbsp;</p><p>The ideal candidate should combine strong technology expertise with practical knowledge of <strong>banking products, payment systems, financial workflows, regulatory requirements, and digital channels</strong>.&nbsp;</p><br><p><strong>� Key Technology Areas</strong>&nbsp;</p><p><strong>1. � Payments — Highest Priority</strong>&nbsp;</p><p>This should be one of your strongest UAE sourcing niches.&nbsp;</p><p><strong>Skills</strong>&nbsp;</p><ul><li><p>Payment Gateways&nbsp;&nbsp;</p></li></ul><ul><li><p>Payment Processing&nbsp;&nbsp;</p></li></ul><ul><li><p>Payment Switches&nbsp;&nbsp;</p></li></ul><ul><li><p>Card Payments&nbsp;&nbsp;</p></li></ul><ul><li><p>Merchant Payments&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Wallets&nbsp;&nbsp;</p></li></ul><ul><li><p>Real-Time Payments&nbsp;&nbsp;</p></li></ul><ul><li><p>ISO 20022&nbsp;&nbsp;</p></li></ul><ul><li><p>SWIFT&nbsp;&nbsp;</p></li></ul><ul><li><p>API Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Open Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Payment Reconciliation&nbsp;&nbsp;</p></li></ul><p><strong>Payment Technologies / Systems</strong>&nbsp;</p><ul><li><p>UAEFTS&nbsp;&nbsp;</p></li></ul><ul><li><p>Aani&nbsp;&nbsp;</p></li></ul><ul><li><p>SWIFT&nbsp;&nbsp;</p></li></ul><ul><li><p>ISO 20022&nbsp;&nbsp;</p></li></ul><ul><li><p>Visa / Mastercard&nbsp;&nbsp;</p></li></ul><ul><li><p>Payment Switches&nbsp;&nbsp;</p></li></ul><ul><li><p>Real-Time Payment Platforms&nbsp;&nbsp;</p></li></ul><p><strong>High-value candidates:</strong>&nbsp;<br>Java + Microservices + Payments&nbsp;<br>API + Open Banking + Payments&nbsp;<br>ISO 20022 + SWIFT + Banking&nbsp;</p><br><p><strong>2. � Core Banking</strong>&nbsp;</p><p>Target candidates with experience in:&nbsp;</p><ul><li><p>Temenos&nbsp;&nbsp;</p></li></ul><ul><li><p>Finacle&nbsp;&nbsp;</p></li></ul><ul><li><p>Oracle FLEXCUBE&nbsp;&nbsp;</p></li></ul><ul><li><p>T24&nbsp;&nbsp;</p></li></ul><ul><li><p>Core Banking Transformation&nbsp;&nbsp;</p></li></ul><ul><li><p>Core Banking Migration&nbsp;&nbsp;</p></li></ul><ul><li><p>Loans&nbsp;&nbsp;</p></li></ul><ul><li><p>Deposits&nbsp;&nbsp;</p></li></ul><ul><li><p>CASA&nbsp;&nbsp;</p></li></ul><ul><li><p>Retail Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Corporate Banking&nbsp;&nbsp;</p></li></ul><p><strong>High-value profiles</strong>&nbsp;</p><ul><li><p>Core Banking Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Temenos Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>FLEXCUBE Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Finacle Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Core Banking Business Analyst&nbsp;&nbsp;</p></li></ul><ul><li><p>Core Banking Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Core Banking Integration Specialist&nbsp;&nbsp;</p></li></ul><br><p><strong>3. � Transaction / Corporate Banking</strong>&nbsp;</p><p>This is particularly useful for UAE banks.&nbsp;</p><p><strong>Skills</strong>&nbsp;</p><ul><li><p>Cash Management&nbsp;&nbsp;</p></li></ul><ul><li><p>Trade Finance&nbsp;&nbsp;</p></li></ul><ul><li><p>Collections&nbsp;&nbsp;</p></li></ul><ul><li><p>Corporate Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Treasury&nbsp;&nbsp;</p></li></ul><ul><li><p>Host-to-Host&nbsp;&nbsp;</p></li></ul><ul><li><p>SWIFT&nbsp;&nbsp;</p></li></ul><ul><li><p>Payment APIs&nbsp;&nbsp;</p></li></ul><ul><li><p>Liquidity Management&nbsp;&nbsp;</p></li></ul><ul><li><p>Receivables&nbsp;&nbsp;</p></li></ul><ul><li><p>Payables&nbsp;&nbsp;</p></li></ul><p><strong>Target roles</strong>&nbsp;</p><ul><li><p>Senior Business Analyst&nbsp;&nbsp;</p></li></ul><ul><li><p>Product Owner&nbsp;&nbsp;</p></li></ul><ul><li><p>Product Manager&nbsp;&nbsp;</p></li></ul><ul><li><p>Business Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Solution Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Technical Business Analyst&nbsp;&nbsp;</p></li></ul><p>A particularly strong profile is:&nbsp;</p><p><strong>Business Analyst + Corporate Banking + Cash Management + Digital Channels + APIs</strong>&nbsp;</p><br><p><strong>4. � Digital Banking</strong>&nbsp;</p><p><strong>Skills</strong>&nbsp;</p><ul><li><p>Digital Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Mobile Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Internet Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Channels&nbsp;&nbsp;</p></li></ul><ul><li><p>Customer Experience&nbsp;&nbsp;</p></li></ul><ul><li><p>Open Banking&nbsp;&nbsp;</p></li></ul><ul><li><p>Banking APIs&nbsp;&nbsp;</p></li></ul><ul><li><p>Microservices&nbsp;&nbsp;</p></li></ul><ul><li><p>API Gateway&nbsp;&nbsp;</p></li></ul><ul><li><p>OAuth / IAM&nbsp;&nbsp;</p></li></ul><p><strong>Technology</strong>&nbsp;</p><p><strong>Java | Spring Boot | Microservices | React | Angular | APIs | Kubernetes | Cloud</strong>&nbsp;</p><p><strong>Target roles</strong>&nbsp;</p><ul><li><p>Digital Banking Product Owner&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Banking Business Analyst&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Channels Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Banking Developer&nbsp;&nbsp;</p></li></ul><ul><li><p>API Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Solution Architect&nbsp;&nbsp;</p></li></ul><br><p><strong>5. �️ AML / KYC / Fraud</strong>&nbsp;</p><p>This is another excellent specialist niche.&nbsp;</p><p><strong>Skills</strong>&nbsp;</p><ul><li><p>AML&nbsp;&nbsp;</p></li></ul><ul><li><p>KYC&nbsp;&nbsp;</p></li></ul><ul><li><p>Transaction Monitoring&nbsp;&nbsp;</p></li></ul><ul><li><p>Financial Crime&nbsp;&nbsp;</p></li></ul><ul><li><p>Fraud Detection&nbsp;&nbsp;</p></li></ul><ul><li><p>Sanctions Screening&nbsp;&nbsp;</p></li></ul><ul><li><p>Anti-Financial Crime&nbsp;&nbsp;</p></li></ul><ul><li><p>Customer Due Diligence&nbsp;&nbsp;</p></li></ul><ul><li><p>Transaction Risk&nbsp;&nbsp;</p></li></ul><p><strong>Technology</strong>&nbsp;</p><ul><li><p>SAS AML&nbsp;&nbsp;</p></li></ul><ul><li><p>Actimize&nbsp;&nbsp;</p></li></ul><ul><li><p>FICO&nbsp;&nbsp;</p></li></ul><ul><li><p>NICE Actimize&nbsp;&nbsp;</p></li></ul><ul><li><p>Oracle Financial Services&nbsp;&nbsp;</p></li></ul><ul><li><p>AI/ML Fraud Detection&nbsp;&nbsp;</p></li></ul><p><strong>Roles</strong>&nbsp;</p><ul><li><p>AML Business Analyst&nbsp;&nbsp;</p></li></ul><ul><li><p>AML Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Fraud Analyst&nbsp;&nbsp;</p></li></ul><ul><li><p>Fraud Technology Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Financial Crime Specialist&nbsp;&nbsp;</p></li></ul><ul><li><p>KYC Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>Transaction Monitoring Specialist&nbsp;&nbsp;</p></li></ul><br><p><strong>6. � Banking API / Open Banking</strong>&nbsp;</p><p>This is an <strong>emerging UAE niche</strong> worth building early.&nbsp;</p><p><strong>Skills</strong>&nbsp;</p><p><strong>Open Banking | REST APIs | API Gateway | Microservices | OAuth | PSD2 concepts | Open Finance | API Security</strong>&nbsp;</p><p>Target:&nbsp;</p><ul><li><p>Open Banking Consultant&nbsp;&nbsp;</p></li></ul><ul><li><p>API Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>API Product Owner&nbsp;&nbsp;</p></li></ul><ul><li><p>Integration Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Digital Banking Architect&nbsp;&nbsp;</p></li></ul><ul><li><p>Open Finance Business Analyst&nbsp;&nbsp;</p></li></ul><br><p><strong>7. ☁️ Banking Cloud & Modernization</strong>&nbsp;</p><p>Banks increasingly need candidates who understand both <strong>banking platforms and modern cloud architecture</strong>.&nbsp;</p><p><strong>Skill combination</strong>&nbsp;</p><p><strong>Banking + AWS/Azure + Kubernetes + Microservices + APIs</strong>&nbsp;</p><p>or&nbsp;</p><p><strong>Core Banking + Cloud + Integration</strong>&nbsp;</p><p>or&nbsp;</p><p><strong>Payments + Java + Microservices + Kubernetes</strong>&nbsp;</p><p>These hybrid profiles are particularly valuable for specialist staffing.&nbsp;</p><br><p><strong>Desired Candidate Profile</strong></p><p>We are looking for experienced Banking and FinTech technology professionals to support digital banking, payment modernization, core banking transformation, transaction banking, and financial technology initiatives.&nbsp; The ideal candidate should combine strong technology expertise with practical knowledge of banking products, payment systems, financial workflows, regulatory requirements, and digital channels.</p>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>The Role<br><br>To provide service that is sincere, warm and enthusiastic, ensuring the employees satisfaction in order to make a professional first impression of the People & Culture Department To provide support to the People & Culture/Learning & Development team whilst maintaining strict confidentiality of information at all times Have a thorough understanding of People & Culture and Learning & Development policies and procedures and be able to provide up to date information and prompt answers to employee and candidate queries To take the time to get to know the employees, and to be committed to service excellence To be entrepreneurial and to think beyond the boundaries is expected and not requested To prioritise tasks and manage employees expectations in busy work environment Possess advanced knowledge of Microsoft Office systems<br><br>Key Deliverables And Responsibilities<br><br>Planning & Organizing:<br><br>To organise employee events including birthday celebrations, national days, employee parties, activities, sports teams and lifestyle classes. To regularly update the communication & ACE of Heartists boards for all employees and assist with the implementation and communication of all hotel policies and procedures through noticeboards.<br><br>Operations<br><br>To prepare name badges and ID cards and any replacements required. Process ticket bookings for new hires, vacations, business trips and leavers as per policy. Manages the application and deletion of Medical Insurance, Workman’s Compensation and Life Insurance. Manages the Probation Evaluation & Confirmation by sending the evaluation forms on time and following up with leaders for completion. Organising interviews with Director of People & Culture & issuing the confirmation letter. Creates Disciplinary letters and schedules meetings with Director of People & Culture as directed. Owns the Cafeteria operations, ensuring upkeep, cleanliness and availability of consumables in the cafeteria. Maintains accurate stock and inventory of cafeteria, locker room and Heartist Hub items. Overlooks the upkeep of Heartist Hub, P&C Store and file room Keeps the People & Culture/Learning & Development Office and Training Room tidy. Orders stationary, decorations and other items as required. Assist Learning & Development Manager by preparing IMRs and certificates of completion. Schedule exit interviews with Learning & Development Manager and Director, People & Culture. Complete the Exit formalities as per the checklist for all leavers and ensuring all documents are in place. Has an environmentally friendly approach to use of energy and paper in the office. Maintain strict adherence to the property's environmental protocols by driving resource efficiency across all functions, particularly through implementing measures for responsible energy and water consumption, reducing waste output, supporting sustainable purchasing decisions, and accurately contributing to required full compliance.<br><br>Administration<br><br>To provide administrative support to the Director of People & Culture and Learning & Development Manager. To raise expense reports and PRs for all People & Culture expenses including cafeteria, staff events, payment of utilities, accommodation and miscellaneous orders. To file all employee related documents correctly & efficiently on an ongoing basis and own the filing system. Maintains an accurate filing system for all People & Culture Office communications like memos, all People & Culture related AMCs, voting slips and other general documents. Submits and coordinates the successful filing and pay-out of employee insurance claims. Prepare letters for employees as requested (eg. bank letters, embassy letters) Participate in the weekly Heart of the House Walk-Around and Accommodation Checks. Any other duties and tasks assigned by Director of People & Culture.<br><br>Core Behaviours<br><br>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Swissotel Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.<br><br>Trust: Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.<br><br>Relationships: We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.<br><br>Drive: We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.<br><br>Entrepreneurship: We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.<br><br>Qualifications<br><br>**Required Qualifications:**<br><br>College Graduate or equivalent qualification Proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook) Minimum 1 year of professional experience in a People & Culture, Human Resources, or Administrative Coordinator role Demonstrated knowledge of HR policies, procedures, and employment legislation Strong Organizational and time management capabilities Excellent written and verbal communication skills Ability to maintain strict confidentiality and handle sensitive information with discretion<br><br>Preferred Qualifications<br><br>Experience with Accor Systems or similar hospitality management software Familiarity with employee benefits administration and insurance claim processing Knowledge of event planning and coordination Experience in a hospitality or hotel environment<br><br>Additional Information<br><br>Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.

<ul><li><p>Getting people ready to perform - as a Trainer you will support Operations in developing the knowledge and skills to deliver in their job.</p></li><li><p>A varied role to include the preparation and delivery of effective Training whilst also following up and reporting on the learning you have transferred.</p></li></ul><p><strong>FUNCTIONAL/ OPERATIONAL:</strong></p><p><strong>Customer:</strong></p><ul><li><p>Works with the new hires, existing advisors, to provide training and floor support / coaching to meet the client’s deliverables i.e. quality, customer satisfaction and performance objectives.</p></li><li><p>Reviews floor stats and provides suggestions and resolutions for maximizing customer experience and Operations metrics.</p></li><li><p>Provides training/ Feedback & Coaching that prepares advisors to meet their Performance metrics i.e. SLA’s which in turn impacts customer retention and growth.</p></li><li><p>Taking ownership training / projects assigned, including coordination of supplies, equipment and training materials.</p></li><li><p>Reviews and analyzes client’s training materials and recommends necessary changes to provide increased effectiveness.</p></li><li><p>Works with client to incorporate the required changes.</p></li><li><p>Updating training material as recommended by our clients and including information about new products / processes.</p></li><li><p>Designs, administers, and analyzes training evaluations to assess effectiveness of programs and makes changes as needed.</p></li><li><p>Consistently demonstrates ability to meet and exceed client metrics in their personal performance.</p></li><li><p>Participates in calibrations with training, Quality & Operations and maintains the variance below the required level.</p></li><li><p>Listens to calls to keeps himself/herself up to date by ensuring that he/she is abreast with process changes /Expectations</p></li><li><p>Conducts refresher / up-skill training to maintain training effectiveness on the floor.</p></li><li><p>Needs to support Operations with designated tasks unless aligned to training / training related activities</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree</p></li><li><p>Completion of internal Agent development initiative like JUMP (preferred)</p></li><li><p>Product knowledge</p></li><li><p>Agent development initiative like JUMP (preferred)</p></li><li><p>Agent experience in a call centre environment</p></li><li><p>Experience letter for 2 years on the same position</p></li><li><p>Usage of MS Office</p></li><li><p>Use of CCMS</p></li></ul>

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.<br><br>By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.<br><br>Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<br><br>Job Description<br><br>Sprinklr is seeking a Large Enterprise Account Executive who will be responsible for managing key accounts that generate significant revenue. The ideal candidate will be responsible for establishing, nurturing, and expanding valuable relationships with customers. They will research and pursue new business opportunities and create connections with influencers, executives, and decision-makers.<br><br>What You’ll Do<br><br>You will develop new business sales revenue through account planning, territory planning, researching prospect customers and completing field-based sales activities within a defined set of prospects, territory or vertical. You will develop sales opportunities, identify the decision makers and build champions at CMO, COO and CTO level. You will listen, identify and understand clients/prospective clients needs and in order to deliver value and exceed expectations. You will be able to build relationships with multiple stakeholders and positively influence them. You will strive to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build and what we do.......we are led by character.<br><br>Who You Are<br><br>You are one of the top 10% of the salespeople in your current company/division. You have a record of accomplishment of being one of the best. You are someone who pursues your passions with energy and commitment. Arabic language is required for the role/region You are incredibly smart and demonstrate great EQ (we are in a very fast-moving industry and you must be nimble of mind to keep up). You have 6+ years of successful Enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating complex & enterprise-wide Saa S deals. You have been successful in building relationships – Sprinklr is a best-in-class solution. We have succeeded because we genuinely care about how we make people feel. You share the same values and understand that relationships are everything and can use them to identify and develop new business opportunities. You love the Customer Experience revolution! Your desire and ability to embrace this change and understand how Sprinklr can impact the various functions of a global organisations is critical.<br><br>We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:<br><br>Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability.<br><br>We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.<br><br>We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.<br><br>To learn more about employee benefits by region, click here.<br><br>To learn more about all-things-Sprinklr, visit our candidate resource hub here.<br><br>EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. <br><br>Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.<br><br>Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.<br><br>Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.<br><br>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

1.1 The Creative Director is the custodian of EVA Interiors’ creative vision, design quality, and aesthetic integrity across all interior design, architectural, and FF&E outputs.1.2 The role exists to institutionalize creativity at EVA Interiors by transforming creative vision into clear standards, guidelines, and governance frameworks, ensuring consistency, excellence, and repeatable quality at scale.1.3 The Creative Director ensures that EVA’s creative output reflects a luxury positioning that is innovative, disciplined, commercially viable, and execution-ready, while continuously evolving to remain relevant and distinctive in the market.<br>2.1 Creative Vision, Guidelines & Governance The Creative Director defines, documents, and continuously refines EVA Interiors’ creative philosophy and design language, ensuring that spatial principles, material hierarchy, detailing standards, colour strategies, and FF&E integration are formalised within approved governance frameworks. The role ensures that all creative outputs demonstrably comply with documented standards, and that any deviation is formally identified, evaluated, and addressed through structured corrective governance mechanisms rather than informal tolerance. The Creative Director maintains executive oversight of all design-related SOPs to ensure sustained alignment between creative integrity, structured workflows, and disciplined project execution. Creative standards shall be applied consistently across all projects and shall be subject to continuous refinement informed by documented review outcomes, performance analysis, and institutional learning.2.2 Measurable Creative Output & First Time-Right Accountability The Creative Director is accountable for ensuring that creative leadership translates into measurable, predictable, and disciplined quality outcomes. A minimum first-submission approval rate of (80%) shall be maintained across formal design reviews, unless deviations are supported by documented root cause analysis and clearly defined corrective action plans. Review cycles shall remain within agreed revision thresholds. Recurrent rework patterns shall trigger structured evaluation, accountability review, and systemic improvement measures rather than normalization. All scheduled creative reviews constitute mandatory leadership obligations. Attendance shall be maintained consistently. In cases of unavoidable absence, formal delegation of documented decision authority shall be established in advance. Any missed review shall require written explanation and rescheduling within (24) hours. Approvals, rejections, and required design modifications shall be communicated within agreed review timelines to prevent avoidable production delays or adverse impact on project revenue realization, forecast integrity, or client confidence. Review feedback and formal approval decisions shall be issued within (24) hours of the review session unless otherwise formally justified in writing. Creative authority within EVA shall operate as a performance accelerator and governance safeguard, never as a constraint on disciplined production.2.3 Structured Review Cadence & Institutional Discipline The Creative Director is responsible for maintaining a defined, documented, and consistently executed creative governance rhythm across the organization. At minimum, one structured Creative Review session shall be led weekly, and one formal Quality Retrospective shall be conducted monthly. Each session shall produce documented minutes, clearly assigned accountability, and tracked follow-up actions. Recurring quality deviations, review inefficiencies, or creative inconsistencies shall be translated into updated guidelines, strengthened enforcement protocols, or revised governance standards. Creative governance within EVA shall be cyclical, documented, and continuously reinforced to ensure institutional maturity and sustained quality performance.2.4 Commercial Alignment & Revenue Protection The Creative Director is accountable for ensuring that creative decisions are aligned with approved project timelines, revenue realization schedules, forecast commitments, and overall project profitability. The Creative Director shall collaborate with Planning and Operations to ensure that creative timelines and review cycles are realistically reflected in revenue forecasts, milestone commitments, and execution sequencing. Creative refinement shall not introduce avoidable delays that negatively affect revenue progression, cash flow timing, forecast accuracy, or client confidence. Where creative ambition presents potential timeline, cost, or commercial exposure, such implications shall be proactively identified, formally evaluated, and resolved in coordination with project leadership and Executive Management. Design excellence within EVA is expected to unlock commercial value while preserving disciplined control over schedule, cost, and revenue integrity.2.5 Escalation & Risk Management Obligation Any creative, quality, review-related, or design governance issue that may materially impact project timelines, revenue realization, client confidence, or brand reputation shall be escalated to Executive Management within (24) hours. Escalation shall include a documented impact assessment, root cause analysis, and proposed mitigation strategy. No material creative risk shall remain unaddressed, undocumented, or without executive visibility.2.6 Enforcement Authority & Team Performance Accountability The Creative Director is responsible for enforcing compliance with approved design standards, governance frameworks, and review discipline across all design personnel. Where repeated non-compliance, quality deviation, review absence, or execution inconsistency occurs, the Creative Director shall initiate structured corrective action in coordination with Executive Management and Human Resources. Delegation of responsibilities does not eliminate accountability for creative outcomes. Enforcement authority is inherent to the role and integral to its seniority, Sustained failure to meet defined governance cadence, revision thresholds, escalation timelines, or documented enforcement obligations shall constitute performance non-compliance and shall be subject to formal performance review in accordance with company policy.2.7 Innovation & Strategic Creative Development The Creative Director leads structured innovation initiatives designed to enhance differentiation, strengthen quality standards, and improve execution efficiency. Innovation must be practical, buildable, commercially responsible, and clearly linked to brand positioning or project value. Creative experimentation must be governed, documented, and selectively integrated into live projects where appropriate.2.8 FF&E Library Governance & Design Asset Control The Creative Director holds strategic ownership of EVA’s FF&E Library and ensures that it remains curated, quality-controlled, commercially viable, and aligned with EVA’s luxury positioning. All additions shall meet defined standards of originality, feasibility, execution readiness, and brand coherence. The FF&E Library shall function as an active production, quality-control, and creative governance asset supporting consistency and efficiency across projects.2.9 Leadership Presence & Accessibility The Creative Director is expected to maintain consistent on-site leadership presence during critical review cycles, high-visibility project phases, and production-intensive periods. Leadership availability and accessibility are structural expectations of the role. Remote work arrangements shall not compromise review cadence, enforcement discipline, team accessibility, or executive responsiveness and require formal approval in accordance with company policy. Creative leadership within EVA requires visible authority, sustained engagement, and operational presence commensurate with the seniority of the role.<br>Please share your CV and your portfolio to hrhead@evainteriors.ae

Job Title:Solution Architect Job Category: Concept:Digital Job Code/ Req#:NALocation:Dubai, UAETravel Required:As required Reporting To:Position Type:Full Time Landmark Group – Introduction The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa, and India. Currently, the Group operates over 2,200 outlets, encompassing over 30 million square feet across 21 countries. Job Purpose The Technical Architect is responsible for defining and guiding the technical and application architecture for enterprise solutions. The role translates business requirements into scalable, secure, and practical solution designs across applications, integrations, cloud platforms, data flows, and enterprise systems.<br><br>Key Focus Areas:<br><br>Application Architecture Solution Design AI Enabled Application Architecture Application Modernization Cloud and Platform Enablement Cross Domain Application Alignment Infrastructure and Security Driven Application Design Drive Innovation<br><br>Job Description Application Architecture<br><br>Design end-to-end application architectures across enterprise platforms, custom applications, Saa S solutions, cloud services, and digital systems Define application architecture standards, patterns, and best practices for modular design, service design, maintainability, scalability, performance, reliability, and supportability Guide teams on application structure, component design, technology selection, and alignment with enterprise architecture principles Ensure application designs support business capabilities, operational needs, security expectations, and long-term technology direction<br><br>Application Solution Design<br><br>Translate business requirements into practical end-to-end technical designs and solution options Evaluate solution alternatives, identify technical risks, assess cost versus benefit, and recommend fit-for-purpose architecture decisions Create solution designs that consider applications, data flows, integrations, infrastructure, security, operations, and delivery constraints Provide technical guidance during delivery to ensure the implemented solution remains aligned with the approved design<br><br>AI Enabled Application Architecture<br><br>Identify practical opportunities to embed AI, automation, machine learning, and generative AI capabilities into enterprise applications and business processes Guide application teams on AI enabled solution patterns, including intelligent search, document processing, recommendation engines, conversational interfaces, workflow automation, and decision support Ensure AI-enabled application designs consider data quality, privacy, security, access control, auditability, explainability, operational support, and responsible AI principles Work with data, integration, security, infrastructure, and platform teams to ensure AI solutions are properly connected to enterprise data, APIs, cloud services, and application platforms Support evaluation of AI tools, platforms, APIs, and vendor capabilities to determine fit-for-purpose use cases and enterprise adoption Ensure AI capabilities are designed as part of the application architecture, not as disconnected experiments or standalone proof of concepts<br><br>Application Modernization<br><br>Support legacy application assessment, rationalization, modernization, and simplification initiatives Identify opportunities to reduce technical debt, remove duplication, consolidate platforms, and improve application maintainability Guide modernization approaches including replatforming, refactoring, replacement, cloud adoption, containerization, and service enablement Partner with business and technology teams to define practical transition states from current architecture to target architecture<br><br>Infrastructure and Security Aware Application Design<br><br>Ensure application designs properly consider hosting, compute, storage, network, identity, access, security controls, performance, resilience, monitoring, backup, disaster recovery, and operational support requirements Work closely with infrastructure and security architects to align application designs with enterprise infrastructure, cloud, network, and security standards Incorporate security by design principles including identity and access management, role based access, encryption, secure APIs, data protection, vulnerability management, and compliance needs Validate that applications are designed for availability, scalability, observability, supportability, and production readiness<br><br>Cloud and Platform Enablement<br><br>Guide the use of cloud services, enterprise platforms, Dev Ops practices, CI/CD, automation, environment strategy, and deployment patterns Support application teams in adopting cloud native and platform capabilities where they provide business and technical value Ensure cloud and platform choices are secure, scalable, cost effective, supportable, and aligned with enterprise standards Collaborate with platform, Dev Ops, infrastructure, and engineering teams to improve delivery speed, reliability, and operational maturity<br><br>Cross Domain Application Alignment<br><br>Work closely with enterprise, integration, data, infrastructure, security, and platform architects to ensure application solutions are aligned across the broader technology landscape Ensure application designs properly address integration points, data movement, master data needs, reporting dependencies, security controls, infrastructure impact, and operational dependencies Maintain clear ownership boundaries with specialized architecture domains while ensuring end-to-end solution integrity Identify reuse opportunities across applications, platforms, services, APIs, and shared technical capabilities<br><br>Architecture Governance & Compliance Alignment<br><br>Work with the Architecture Review Board, enterprise architecture team, and domain architects to ensure application and technical solution designs follow approved architecture standards, principles, and governance processes Support architecture review submissions by preparing solution architecture documents, design diagrams, technical decision records, risk assessments, and required review materials Review application and technical designs for alignment with enterprise standards across application architecture, integration, data, infrastructure, security, cloud, and operational readiness Identify architecture risks, design gaps, technical debt, compliance concerns, and operational impacts early in the solution lifecycle Ensure application solutions consider security, privacy, data protection, resilience, disaster recovery, audit, and regulatory requirements in partnership with the relevant domain owners Track architecture decisions, exceptions, risks, and follow-up actions through the appropriate governance forums and delivery checkpoints<br><br>Leadership & Collaboration<br><br>Serve as subject matter expert and technical advisor for infrastructure and security initiatives Mentor engineering teams on architecture principles, security best practices, and technology adoption Collaborate with enterprise architects, application teams, and business stakeholders to align technical solutions with business needs Lead architectural reviews, provide technical guidance, and resolve design conflicts Stay current with industry trends, emerging threats, and innovative technologies<br><br>Documentation & Knowledge Management<br><br>Create and maintain solution architecture documents, application architecture diagrams, system context diagrams, data flow diagrams, deployment views, technical design documents, and architecture decision records Document key design decisions, architecture assumptions, technical risks, dependencies, exceptions, standards, reusable patterns, and open issues Maintain architecture artifacts required for Architecture Review Board reviews, delivery governance, production readiness, operational handover, and future system changes Document application design standards, technical patterns, operational guidelines, and support considerations in collaboration with architecture and engineering teams Conduct knowledge transfer sessions and capability building programs for engineering, product, delivery, and technical teams<br><br>Knowledge, Skills & Experience Relevant Job Experience Professional Experience<br><br>10 plus years of experience in application development, technical architecture, solution architecture, enterprise systems, or technology delivery roles5 plus years of experience in application architecture, technical solution design, or enterprise wide solution architecture Proven experience designing and delivering large scale enterprise application solutions across custom applications, Saa S platforms, cloud services, and packaged business systems Strong experience translating business requirements into end-to-end technical designs covering applications, data flows, integrations, infrastructure, security, cloud, and operations Experience working with Architecture Review Boards, enterprise architecture teams, and domain architects to review, govern, and align solution designs Strong background in application modernization, platform consolidation, cloud adoption, technical debt reduction, and legacy system rationalization Practical experience with cloud platforms such as Azure, AWS, or Google Cloud, including application hosting, deployment patterns, scalability, security, monitoring, and cost awareness Experience working with integration teams on APIs, middleware, event based flows, data exchange, and system interaction patterns Experience guiding engineering teams on application design, technical patterns, Dev Ops practices, CI/CD, automation, testing, deployment, and production readiness Retail, ecommerce, hospitality, supply chain, or enterprise business systems experience strongly preferred<br><br>Technical Skills<br><br>Application Architecture: Enterprise applications, custom platforms, Saa S solutions, packaged systems, modular design, service design, API first architecture, scalability, maintainability, and supportability Solution Design: End to end technical design, solution options, architecture tradeoffs, risk assessment, cost versus benefit analysis, transition architecture, and implementation guidance AI Enabled Architecture: Practical understanding of generative AI, machine learning enabled applications, AI APIs, intelligent search, automation, prompt enabled workflows, responsible AI, data privacy, model integration, and AI solution governance Cloud Platforms: Azure, AWS, Google Cloud Platform, hybrid cloud, application hosting, cloud services, deployment patterns, cloud security, scalability, resilience, and cost optimization Integration Design: REST APIs, event driven architecture, middleware, messaging, file based integrations, data exchange patterns, and system interaction models in partnership with the integration architect Infrastructure Design: Hosting, compute, storage, networking, load balancing, application gateways, backup, disaster recovery, high availability, and operational support considerations Security by Design: IAM, SSO, MFA, role based access, encryption, secure APIs, data protection, vulnerability management, application security, privacy, and compliance alignment Dev Ops and Automation: CI/CD, release management, environment strategy, Azure Dev Ops, Git Hub Actions, automated testing, deployment automation, and infrastructure as code awareness Observability and Operations: Monitoring, logging, alerting, performance management, incident readiness, production support, operational handover, and service reliability Architecture Documentation: Solution architecture documents, application diagrams, system context diagrams, data flow diagrams, deployment views, technical design documents, and architecture decision records<br><br>Required Leadership Skills<br><br>Strategic Thinking: Ability to translate business requirements into technical architecture and long-term infrastructure strategy Communication: Excellent verbal and written communication skills to articulate complex technical concepts to diverse audiences Problem Solving: Analytical mindset with the ability to troubleshoot complex infrastructure and security challenges Collaboration: Strong team player with experience working across organizational boundaries and with external partners Innovation: Forward-thinking approach to evaluating and adopting emerging technologies and methodologies<br><br>Powered by Jazz HR<br><br>0vwc NFvr87

Can you inspire young learners to design, build, code, test and create? We are looking for an enthusiastic Primary STEM & Robotics Teacher to join a British Curriculum school in Dubai.<br>This opportunity is ideal for an educator who can bring STEM to life through hands-on, practical and inquiry-based learning.<br>???? What we’re looking for:• A recognised Bachelor’s degree in a STEM/Robotics-related field, such as Computer Science, IT, Engineering, Robotics, Science, Mathematics, Education with a relevant specialisation, or a closely related discipline• Experience working with Primary/Elementary-age students• Practical experience in STEM, Robotics, Coding or Educational Technology• A recognised teaching/teacher preparation qualification is highly desirable• Strong communication skills and a passion for developing young innovators<br>???? Experience with LEGO Education, VEX, Scratch/Scratch Jr, micro, Makeblock/m Bot, 3D design/printing or similar educational technologies would be an advantage. British Curriculum and UAE school experience are preferred but not essential. Shortlisted candidates may be invited to deliver a practical STEM/Robotics teaching demonstration and share examples of previous projects or student learning.???? Interested? Apply directly by email:careers@elspvtdubai.com<br>Subject: Application – Primary STEM & Robotics Teacher Please ensure your CV clearly highlights your qualifications, Primary experience and STEM/Robotics/<br>Coding experience. We welcome applications from suitably qualified educators for current and future opportunities. Appointment is subject to qualification verification, safeguarding requirements and applicable regulatory approvals.<br>#Hiring #Dubai Jobs #Teacher Jobs #STEMTeacher #Robotics Teacher #Primary Teacher #Coding Education #STEMEducation #British Curriculum #Education Jobs #UAEJobs

<p>Job Purpose - </p><br><p>We are seeking motivated and ambitious UAE Nationals to join our Sales team. The successful candidate will be responsible for promoting and selling residential, commercial, and luxury properties, building strong client relationships, and achieving sales targets in the UAE real estate market.</p><p>Key Responsibilities</p><ul><li><p>Promote and sell residential, commercial, and luxury properties.</p></li><li><p>Generate new business through networking, referrals, and marketing initiatives.</p></li><li><p>Build and maintain strong client relationships.</p></li><li><p>Conduct property presentations, consultations, and site visits.</p></li><li><p>Understand client requirements and recommend suitable property solutions.</p></li><li><p>Achieve assigned sales targets and maintain accurate CRM records.</p></li><li><p>Stay updated on market trends and competitor activities.</p></li><li><p>Ensure compliance with company policies and UAE real estate regulations.</p></li><li><p>Represent the company professionally at client meetings and property events.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Broker Relations Business Development Property Sales Client Relationship Management Lead Generation Deal Closing Channel Partner Management Negotiation Skills</p>

<p>FUNCTIONAL/ OPERATIONAL:</p><p>Customer:</p><ul><li><p>Ensure SLA performance reports are published timely and accurately</p></li><li><p>Ensure scheduling /rostering is done accurately factoring the past trends to make sure that the Service levels are not impacted thereby leading to end user dissatisfaction</p></li><li><p>Attends weekly review meetings with clients on various reports.</p></li><li><p>Customizes reports as required by clients.</p></li><li><p>Interacting with multiple level of leadership across functions/verticals</p></li><li><p>Provides daily/weekly/monthly/quarterly/yearly & any ad-hoc performance report to OPS and the client, based on internal metrics</p></li><li><p>Ensure all Operations processes relating to SLA adherence e.g. Break schedules, leave management, and performance tracking are done on a regular and timely basis</p></li><li><p>Required to comply with any client & process updates (internal/ external) for accurate tracking of performance and data.</p></li><li><p>Taking ownership of enhancing performance through feedback and coaching from supervisors.</p></li><li><p>Liaise with other departments, both internal and external</p></li><li><p>Creating new templates and modifying existing ones to simplify data collection from various sources.</p></li><li><p>Auditing data received from various sources.</p></li><li><p>Sharing relevant MIS information with other departments as and when required.</p></li><li><p>Develop short term & Long term workload forecasts</p></li><li><p>Reviews & Analyses information given by the Operations for Payroll.</p></li><li><p><strong><u>FUNCTIONAL/ OPERATIONAL:</u></strong></p><br><p><strong>Customer:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure SLA performance reports are published timely and accurately</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure scheduling /rostering is done accurately&nbsp; factoring the past trends to make sure that the Service levels are not impacted thereby leading to end user dissatisfaction</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attends weekly review meetings with clients on various reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customizes reports as required by clients.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interacting with multiple level of leadership across functions/verticals</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provides daily/weekly/monthly/quarterly/yearly & any ad-hoc performance report to OPS and the client, based on internal metrics</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all Operations processes relating to SLA adherence e.g.&nbsp; Break schedules, leave management, and performance tracking are done on a regular and timely basis</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Required to comply with any client & process updates (internal/ external) for accurate tracking of performance and data.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Taking ownership of enhancing performance through feedback and coaching from supervisors.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with other departments, both internal and external</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creating new templates and modifying existing ones to simplify data collection from various sources.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Auditing data received from various sources.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sharing relevant MIS information with other departments as and when required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop short term & Long term workload forecasts</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reviews & Analyses information given by the Operations for Payroll</p><ul><li><p>High emotional intelligence, ability to read and navigate situations and diverse audiences with respect</p></li><li><p>Resilience, optimism, and a sense of humor</p></li></ul><br><p>Information Security</p><p><strong>&nbsp;</strong></p><p><strong><u>General Security Responsibilities</u>:</strong></p><ul><li><p>Adhering to Information Security Policies and Procedures</p></li><li><p>Ensuring compliance to Information Security Policies and Procedures</p></li></ul><p><strong><u>Specific Security Responsibilities</u>:</strong></p><br><ul><li><p>Understand and Comply with Information Security Policies and Procedures, and report all security incidents.</p></li><li><p>Ensure the audit non-compliances are fixed within the stipulated timelines.</p></li><li><p>Protect information entrusted to you.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li><li><p>Follow the information labeling and handling procedures based on the classification level of the asset.</p></li><li><p>Follow the Clear Screen and Clear Desk Policy.</p></li><li><p>Adhere to the Code of Conduct, email usage policy and customer information and data security policy.</p></li><li><p>Comply with the Non Disclosure Agreement.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Graduate from recognized university in any discipline. / Undergraduates with two years of experience &nbsp;&nbsp;&nbsp;</p></li></ul><br><ul><li><p>Overall 4 years customer service experience with&nbsp;minimum of 2 year experience as MIS role</p></li></ul>

Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.<br>As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Senior Training Specialist - Business Setup, responsible for designing and delivering training programs related to company formation, licensing, regulatory compliance, client onboarding, and operational procedures. This role ensures consultants and support teams are fully equipped to guide clients through business registration, government approvals, documentation, and post-setup services efficiently and accurately.<br>This position plays a critical role in maintaining compliance standards, improving service quality, and accelerating consultant productivity.<br>Key Accountabilities:Conduct training needs analysis for business setup consultants and support staff. Develop structured onboarding programs for new consultants. Create training modules on company formation processes. Deliver classroom, virtual, and one-on-one training sessions. Create SOP manuals, process guides, and knowledge base materials. Monitor regulatory updates and integrate changes into training programs. Assess consultant knowledge through tests, case studies, and simulations. Track KPIs such as conversion rate improvement and error reduction. Support continuous learning and performance coaching.<br>To join our team, you will have:Bachelor’s degree in Business Administration, or related field.3+ years of experience in business setup, corporate services, or compliance.2+ years of training or mentoring experience. Knowledge of Articulate 360. Strong understanding of business setup processes and regulatory frameworks. Excellent presentation and facilitation skills. Strong documentation and SOP development skills. Attention to detail and compliance awareness. Analytical skills to measure training impact. Coaching and mentoring abilities.<br>Language skills:English. Any other language is desirable.<br>Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!