Jobs For Faculty Of Commerce Graduates English in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>Job Ref ID:&nbsp;JR0084769<br> <br> <strong>What’s on Your Plate?</strong></p><br><br><p>As the Sr. Manager Product Ops, you will be responsible for leading the following key areas:</p><br><br><p><strong>Product Strategy and Roadmap</strong></p><br><br><ul><li><p>Lead product discovery and prioritisation, aligning it with logistics OKRs and the needs of local and regional logistics teams</p><br><br></li><li><p>Build clear Logistics product requirements to enable the talabat Everyday App materialisation through effective lobbying and prioritisation with relevant product stakeholders (in talabat &amp; Delivery Hero)</p><br><br></li><li><p>On a business-as-usual basis, Engage closely with business, Delivery Hero &amp; talabat tech teams to address product pain points and prioritize new features</p><br><br></li><li><p>Ensure feedback is effectively and regularly communicated and reverted back to the respective teams for action.</p><br><br></li></ul><p><strong>Problem Solving</strong></p><br><br><ul><li><p>Drive product thinking to co-solve problems / Logistics priorities based on subject matter expertise</p><br><br></li><li><p>Raise feature requests and advocate with Delivery Hero / talabat P&amp;T for prioritisation with compelling business cases</p><br><br></li></ul><p><strong>New Feature Rollouts</strong></p><br><br><ul><li><p>Oversee testing and ensure all pre-launch actions are completed for new feature roll-outs</p><br><br></li><li><p>Collaborate with functional teams to design targeted experiment setups</p><br><br></li><li><p>Identify and monitor success metrics, including the setup of a reporting infrastructure</p><br><br></li><li><p>Relay new developments and recommend next steps to key stakeholders both pre and post go-live</p><br><br></li><li><p>Effectively graduate new features to specialised Logistics owners to drive optimisation and business impact</p><br><br></li></ul><p><strong>Product Documentation and Communication</strong></p><br><br><ul><li><p>Ensure users understand:</p><br><br><ul><li><p>How to access logistics tools and the permissions they require</p><br><br></li><li><p>What functionalities are enabled and in which markets</p><br><br></li><li><p>Which features are in the pipeline and their timelines</p><br><br></li></ul></li></ul><p><strong>Bugs &amp; Product Issues&nbsp;</strong></p><br><br><ul><li><p>Assist countries in addressing product and tech-related issues while evaluating their impact</p><br><br></li><li><p>Act as the primary contact during product emergencies with our tools</p><br><br></li><li><p>Prioritize and escalate critical bugs to product support teams for prompt resolution</p><br><br></li><li><p>Cascade resolution to relevant stakeholders effectively</p><br><br></li></ul><p><strong>Reporting structure</strong></p><br><br><ul><li><p>Reports to: Vice President, Regional Logistics</p><br><br></li><li><p>Manages: 2x Logistics Product Managers, 1x Logistics Product Specialist (TBD)</p><br><br></li><li><p>Key stakeholders: Regional Logistics, Local Logistics, Delivery Hero Product Ops, Talabat Product, Q-Commerce</p><br><br></li></ul><br><p><strong>What did we order?</strong><br> <br> <strong>Educational Background:</strong></p><br><br><ul><li><p>Bachelor’s degree required. Preferably in Business, IT, or related fields. Advanced degrees or certifications in data analytics or product management will be a plus</p><br><br></li></ul><p><strong>Experience:&nbsp;</strong></p><br><br><ul><li><p>A minimum of 10 years of experience in logistics, product management or related roles</p><br><br></li><li><p>Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous</p><br><br></li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li><p>Ability to interpret and work with complex data sets to derive meaningful insights and actions</p><br><br></li><li><p>Strong analytical and data-driven problem-solving skills, especially in test design and interpretations</p><br><br></li><li><p>Ability to diagnose issues and come up with effective solutions quickly </p><br><br></li></ul><p><strong>Soft Skills:</strong></p><br><br><ul><li><p>Excellent English communication skills, both written and spoken. Capable of conveying complex ideas clearly to a diverse audience across different markets and teams</p><br><br></li><li><p>Strong leadership qualities with an ability to lead cross-functional teams and influence without authority</p><br><br></li><li><p>Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision</p><br><br></li><li><p>Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Ref ID:&nbsp;JR0084769<br> <br> <strong>What’s on Your Plate?</strong></p><br><p>As the Sr. Manager Product Ops, you will be responsible for leading the following key areas:</p><br><p><strong>Product Strategy and Roadmap</strong></p><br><ul><li><p>Lead product discovery and prioritisation, aligning it with logistics OKRs and the needs of local and regional logistics teams</p><br></li><li><p>Build clear Logistics product requirements to enable the talabat Everyday App materialisation through effective lobbying and prioritisation with relevant product stakeholders (in talabat &amp; Delivery Hero)</p><br></li><li><p>On a business-as-usual basis, Engage closely with business, Delivery Hero &amp; talabat tech teams to address product pain points and prioritize new features</p><br></li><li><p>Ensure feedback is effectively and regularly communicated and reverted back to the respective teams for action.</p><br></li></ul><p><strong>Problem Solving</strong></p><br><ul><li><p>Drive product thinking to co-solve problems / Logistics priorities based on subject matter expertise</p><br></li><li><p>Raise feature requests and advocate with Delivery Hero / talabat P&amp;T for prioritisation with compelling business cases</p><br></li></ul><p><strong>New Feature Rollouts</strong></p><br><ul><li><p>Oversee testing and ensure all pre-launch actions are completed for new feature roll-outs</p><br></li><li><p>Collaborate with functional teams to design targeted experiment setups</p><br></li><li><p>Identify and monitor success metrics, including the setup of a reporting infrastructure</p><br></li><li><p>Relay new developments and recommend next steps to key stakeholders both pre and post go-live</p><br></li><li><p>Effectively graduate new features to specialised Logistics owners to drive optimisation and business impact</p><br></li></ul><p><strong>Product Documentation and Communication</strong></p><br><ul><li><p>Ensure users understand:</p><br><ul><li><p>How to access logistics tools and the permissions they require</p><br></li><li><p>What functionalities are enabled and in which markets</p><br></li><li><p>Which features are in the pipeline and their timelines</p><br></li></ul></li></ul><p><strong>Bugs &amp; Product Issues&nbsp;</strong></p><br><ul><li><p>Assist countries in addressing product and tech-related issues while evaluating their impact</p><br></li><li><p>Act as the primary contact during product emergencies with our tools</p><br></li><li><p>Prioritize and escalate critical bugs to product support teams for prompt resolution</p><br></li><li><p>Cascade resolution to relevant stakeholders effectively</p><br></li></ul><p><strong>Reporting structure</strong></p><br><ul><li><p>Reports to: Vice President, Regional Logistics</p><br></li><li><p>Manages: 2x Logistics Product Managers, 1x Logistics Product Specialist (TBD)</p><br></li><li><p>Key stakeholders: Regional Logistics, Local Logistics, Delivery Hero Product Ops, Talabat Product, Q-Commerce</p><br></li></ul><p><strong>What did we order?</strong><br> <br> <strong>Educational Background:</strong></p><br><ul><li><p>Bachelor’s degree required. Preferably in Business, IT, or related fields. Advanced degrees or certifications in data analytics or product management will be a plus</p><br></li></ul><p><strong>Experience:&nbsp;</strong></p><br><ul><li><p>A minimum of 10 years of experience in logistics, product management or related roles</p><br></li><li><p>Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous</p><br></li></ul><p><strong>Technical Skills:</strong></p><br><ul><li><p>Ability to interpret and work with complex data sets to derive meaningful insights and actions</p><br></li><li><p>Strong analytical and data-driven problem-solving skills, especially in test design and interpretations</p><br></li><li><p>Ability to diagnose issues and come up with effective solutions quickly&nbsp;&nbsp;</p><br></li></ul><p><strong>Soft Skills:</strong></p><br><ul><li><p>Excellent English communication skills, both written and spoken. Capable of conveying complex ideas clearly to a diverse audience across different markets and teams</p><br></li><li><p>Strong leadership qualities with an ability to lead cross-functional teams and influence without authority</p><br></li><li><p>Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision</p><br></li><li><p>Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations</p><br></li></ul><br><br> </div>

<ul><li>Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.</li><li>Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.</li><li>Handle feedback and complaints with empathy, using insights to improve service delivery and enhance customer retention.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fluency in English is mandatory; proficiency in Arabic is a Must.</p></li><li><p>Experience in industries such as telecommunications, finance, or healthcare can provide a competitive edge.</p></li><li><p>Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.</p></li><li><p>1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce.</p></li></ul>

<ul><li>Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.</li><li>Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.</li><li>Handle feedback and complaints with empathy, using insights to improve service delivery and enhance customer retention.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fluency in English is mandatory; proficiency in Arabic is a Must.</p></li><li><p>Experience in industries such as telecommunications, finance, or healthcare can provide a competitive edge.</p></li><li><p>Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.</p></li><li><p>1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce.</p></li></ul>

Position: Escalation Specialist Location: Dubai, UAE Contract Duration: 6 Months (Extendable) Salary: AED 5,500 per month Language Requirement: Fluent Arabic & English (Mandatory)<br>Role Overview We are seeking an Escalation Specialist to manage and resolve customer complaints and escalated cases while ensuring a high standard of customer satisfaction. The successful candidate will act as the primary point of contact for complex customer issues, working closely with internal teams to achieve timely and effective resolutions. Key Responsibilities Handle customer escalations and complaints through phone, email, and other communication channels. Investigate customer issues, identify root causes, and provide timely resolutions. Coordinate with internal departments to ensure escalated cases are resolved within agreed service levels. Maintain accurate records of customer interactions and case updates in the CRM system. Follow up with customers to ensure satisfactory resolution and positive customer experience. Monitor escalation trends and recommend process improvements to reduce recurring issues. Ensure compliance with company policies, quality standards, and service-level agreements (SLAs). Prepare escalation reports and provide regular updates to management. Qualifications & Experience Bachelor's degree or equivalent qualification preferred.2–4 years of experience in customer service, complaints handling, escalation management, or contact center operations. Experience in banking, telecom, e-commerce, retail, or service industries is preferred. Experience using CRM systems is an advantage. Required Skills Strong customer service and complaint resolution skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Ability to manage multiple cases while meeting deadlines Good analytical and documentation skills Proficiency in Microsoft Office and CRM systems

Company Description This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Junior Data Analyst / Data Scientist to join their remote team and support data-driven decision-making across Financial Services, Retail, E-commerce, Logistics, Business Intelligence, Artificial Intelligence (AI), and Machine Learning (ML). The role is ideal for an early-career data professional who enjoys working with data, identifying meaningful patterns, building analytical solutions, and turning complex datasets into actionable business insights. The successful candidate will work across analytics and data science initiatives, supporting reporting, business intelligence, predictive analytics, experimentation, and machine learning projects.<br>Key responsibilities include:Analyze structured and unstructured datasets using Python, SQL, and statistical methods Perform Exploratory Data Analysis (EDA) to identify trends, patterns, anomalies, and business opportunities Develop recurring reports, dashboards, KPIs, and Business Intelligence (BI) solutions Extract, clean, transform, and validate data from multiple sources Conduct descriptive and statistical analysis to support business decisions Develop basic predictive and Machine Learning (ML) models under the guidance of senior team members Support customer, product, sales, marketing, and operational analytics initiatives Analyze customer behavior, business performance, transactions, and operational metrics Assist with forecasting, segmentation, classification, and predictive analytics projects Design and analyze A/B tests, experiments, and hypothesis tests when required Create data visualizations and communicate insights to technical and non-technical stakeholders Support Artificial Intelligence (AI), automation, and data-driven business initiatives Identify opportunities to improve reporting, analytics workflows, and data quality Collaborate with Product, Engineering, Finance, Marketing, Operations, and Business teams Translate business questions into analytical problems and data-driven recommendations<br>Requirements Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business Analytics, Information Systems, or a related quantitative field Strong foundational knowledge of Python and SQLUnderstanding of statistics, probability, and data analysis concepts Experience working with datasets and performing Exploratory Data Analysis (EDA) Familiarity with pandas, Num Py, scikit-learn, or similar Python libraries Experience creating dashboards or reports using Tableau, Power BI, Looker, Metabase, or similar BI tools Strong analytical and problem-solving skills Ability to communicate analytical findings clearly to technical and non-technical stakeholders Strong written and verbal English communication skills Ability to work independently and collaboratively in a remote environment<br>Preferred Qualifications Internship, academic, bootcamp, or project experience in Data Analytics, Data Science, Business Intelligence, or Machine Learning Exposure to Financial Services, Fin Tech, Retail, E-commerce, Logistics, or other data-intensive industries Familiarity with Git and Git Hub Experience using Jupyter Notebook Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP) Exposure to Big Query, Snowflake, Redshift, Databricks, or other modern data platforms Experience with Excel, Tableau, Power BI, Looker, or similar analytics tools Exposure to Machine Learning, Predictive Analytics, or Statistical Modeling Exposure to Generative AI, Large Language Models (LLMs), or AI-powered applications Git Hub portfolio, Kaggle projects, university projects, bootcamp projects, or personal Data Analytics / Data Science projects

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.</li><li>Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.</li><li>Handle feedback and complaints with empathy, using insights to improve service delivery and enhance customer retention.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Fluency in English is mandatory; proficiency in Arabic is a Must.</p></li><li><p>Experience in industries such as telecommunications, finance, or healthcare can provide a competitive edge.</p></li><li><p>Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.</p></li><li><p>1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As the Director you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br></li></ul><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br></li></ul><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br></li></ul><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br></li></ul><br>Qualifications<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><p><strong>Qualifications &amp; Experience:</strong></p><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br></li><li><p>Experience working across multiple markets and geographies.</p><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br></li></ul><br><br> </div>

<p>Manage customer lifecycle journeys across acquisition, activation, retention, win-back & loyalty. Build unified customer profiles and dynamic segments Support in-store & after-sales teams with customer insights for personalised clienteling. Execute marketing campaigns across Email, WhatsApp & E-commerce. Manage loyalty programme enrolments and tier tracking. Run A/B testing to optimise open rates, CTR and conversion. Deliver CRM reporting and customer insights. Ensure customer data accuracy, hygiene and compliance.</p><p><strong>Desired Candidate Profile</strong></p><p>Hands-on experience with Salesforce Marketing Cloud and Data Cloud is required. 2-3 years in CRM, Lifecycle Marketing, Clienteling or Customer Experience. Experience in luxury, jewellery, fashion, beauty or premium retail is preferred. Strong analytical, communication and organisational skills. Strong written English; Arabic is a plus. Knowledge of SQL, HTML/CSS, AMPscript or JSON is an advantage.<br><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reference code: JR131225 <em>The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.</em> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>HOW WILL YOU MAKE AN IMPACT? </strong></p><br><br><p>As Cartier’s <strong>Marketing, Communication &amp; Clients Director</strong>, your main mission is to define the Marketing, Communication and Client strategy for the UAE market - in accordance with global and regional guidelines and to develop the local action plan and roadmap, fostering synergies with regional Marketing, Communications and Client (MCC) functions.</p><br><br><p>As part of the local UAE Executive Committee, you are a key stakeholder in defining strategic vision, implementing innovative projects and accompanying the market’s development and structuration.</p><br><br><p><strong>WHAT WILL BE YOUR MISSION?</strong></p><br><br><p>Striving for image excellence and client engagement, and with an entrepreneurial spirit, your goal is to immerse Cartier’s clients in exceptional experiences and increase their engagement with the Maison.</p><br><br><p>In close collaboration with boutique management, partners and commercial teams, you will be responsible for the following:</p><br><br><p><strong>Strategy &amp; Business planning</strong></p><br><br><ul><li>Provide business and client insights to the Executive Committee to identify the main priorities for Cartier UAE, supporting the overall design and articulation of the Market’s action plan, and uncover new opportunities.</li><li>Develop strategic business plans to achieve sales targets and market share growth. This includes setting clear objectives, identifying key performance indicators, tracking progress against goals.</li><li>Accompany Commercial and Boutique Management teams in gathering business and client insights, to help Boutiques to identify their levers of growth and implement action plans.</li><li>Define and implement 360 activations and wave plan ensuring brand elevation and consistency.</li><li>Identify and evaluate new business opportunities, including potential partnerships and collaborations. Conduct market research and financial analysis to assess the viability of new opportunities.</li><li>Develop a performance mindset within the MCC community, defining KPI’s, ensuring activations’ ROI measurements &amp; takeaways.</li></ul><p><strong>Marketing &amp; Visual Merchandising</strong></p><br><br><ul><li>Define the Marketing strategy across all product categories to address local priorities and develop growth.</li><li>Build and monitor the product sales ambitions and forecasts, in collaboration with commercial, supply chain and distribution teams.</li><li>Monitor product performance and implement action plan to ensure the growth of core business.</li><li>Launch new products by orchestrating 360 activation plans.</li><li>Enhance product visibility and maximize offer performance across the entire network.</li><li>Define and implement the Visual Merchandising strategy to support product launches and in-range product performance.</li><li>Analyze the performance of product categories and collections to adapt Visual Merchandising initiatives &amp; actions on microzoning, visible display/assortment, windows and hot spot.</li><li>Implement international concepts for exterior windows and internal showcases of Cartier boutiques, pop up and watch specialists.</li><li>Develop specific decors and bespoke windows for local key events or celebrations (High Jewellery, Ramadan, Diwali…) in collaboration with regional and international teams.</li></ul><p><strong>Communication</strong></p><br><br><ul><li>Develop and implement action plans to locally enhance the Maison’s brand equity, maximizing awareness, visibility and desirability.</li><li>Collaborate with regional team to build a local media strategy, answering local priorities, business needs, diversity of audiences and clients &amp; marketing objectives.</li><li>Collaborate with regional PR teams to elaborate a local PR strategy to answer local needs and priorities, developing innovative native and editorial partnerships with local key media partners.</li><li>Develop and implement a UAE micro-influencer strategy, leveraging local people of influence to authentically connect with our diverse audiences with a special focus on Emirati audience.</li><li>Implement a performance mindset, ensuring the definition of relevant KPIs to follow and reflect on the success of communication activations.</li></ul><p><strong>Client Activations</strong></p><br><br><ul><li>Design the UAE clients’ strategy to recruit, retain, develop and treat our clients.</li><li>Define and implement a CRM campaign strategy, adapting worldwide campaigns and designing local campaigns to address local needs and local client’s journeys.</li><li>Support boutique teams in optimizing their clienteling actions and developing their loyal clients.</li><li>Develop and implement a client experience strategy, ensuring alignment with Cartier's global standards while tailoring initiatives for our local clients.</li><li>Elevate hospitality in all our boutiques with a specific focus on our Flagship boutique in Dubai mall.</li><li>Design and implement retail programming for our loyal clients in our Dubai Mall flagship boutique.</li><li>Develop and implement efficient waiting time solutions, ensuring that clients receive prompt &amp; personalized attention when they visit our boutiques.</li><li>Monitor the client experience in boutique through client barometer and elaborate action plans.</li><li>Research and benchmark new retail and hospitality innovations and potential partners across different industries.</li><li>Develop and implement a client gifting and treatment strategy to maximize client’s engagement and loyalty, celebrating clients’ cultural and personal occasions, inside or outside our boutiques.</li><li>Define and implement events to build brand equity, support product launches or host High Jewelry commercial events, in collaboration with regional and international teams. Design specific communication platform in collaboration with regional teams to maximize their resonance.</li><li>Support commercial teams in the creation and organization of retail programming in boutiques for product launches or any other Maison’s celebrations.</li></ul><p><strong>A&amp;P Budget Management</strong></p><br><br><ul><li>Define and monitor the UAE A&amp;P budget, optimizing investments per audience and per channels.</li></ul><p><strong>Talent management &amp; development</strong></p><br><br><ul><li>Contribute proactively to talent development, retention, and attraction of high-preforming team members.</li><li>Constantly share the Maison vision, strategy and values by engaging and motivating all stakeholders.</li><li>Foster team-work and creative culture amongst all touchpoints.</li><li>Provide regular performance feedback; develops subordinates' skills and encourages growth.</li><li>Improve processes &amp; services, Develops and promotes team building and team spirit.</li><li>Regularly visit local point-of-sales and external stakeholders to discuss improvement needs and ensure feeling of inclusion in the brand endeavors.</li></ul><p><strong>HOW WILL YOU EXPERIENCE SUCCESS WITH US?</strong></p><br><br><p>At Cartier, we believe passion and expertise are the sparks that create extraordinary success.</p><br><br><p>To truly thrive in this role, you’ll bring:</p><br><br><ul><li>Minimum of 15 years of professional experience in the luxury Industry with a relevant experience at Director equivalent level, with a Master degree in Marketing or Clients field.</li><li>Core expertise in driving brand equity through multiple angles whilst creating compelling in-store experience for luxury consumers.</li><li>Strong background in developing and managing customer acquisition, engagement, and retention strategies.</li><li>Excellent analytical skills and understanding of retail productivity levers.</li><li>Strong strategic acumen paired with drive for results.</li><li>Intrapreneurial mindset with strong proactivity and creativity.</li><li>Excellent communication, interpersonal, &amp; organizational skills.</li><li>Ability to adapt to changing and complex environment.</li><li>Genuine values of inclusivity and trust, driven by a one-team mindset.</li><li>Fluent preferably in multiple languages with spoken and written English mandatory.</li></ul><p><strong>WHAT DO WE OFFER</strong></p><br><br><p>At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.</p><br><br><p>We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.</p><br><br><p>We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.</p><br><br><p>We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.</p><br><br><p><strong>Join us at Cartier, a place like no other, forever moving forward.</strong></p><br><br><p><strong>YOUR JOURNEY WITH US</strong></p><br><br><p>If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Managing Director, Regional Head of the Function, and HR Team as part of a video or in-person interview. You may be asked to work on a case study as part of the process.</p><br><br><p>If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!</p><br><br><p><strong>Take your next step with Cartier, we look forward to hearing from you!</strong></p><br><br> <br> </div>

<ul><li><p>Al-Futtaim Automotive is building a Creative Lab to shape how its digital experiences look, feel and perform across a diverse portfolio of automotive brands.</p><p>We are looking for a creative technology leader who can unite product design, generative AI, social-first content and experimentation. You will lead a multidisciplinary team delivering distinctive, accessible and measurable experiences across websites, apps, e-commerce, vehicle configurators, owners’ portals, WhatsApp, social media and employee-facing AI interfaces.</p><p>It is a hands-on leadership opportunity for someone who understands that great creative work must do more than look good. It must engage, convert, learn and improve.</p><p>What you will do</p><ul><li><p>Lead the Creative Lab: Build and develop a multidisciplinary team spanning product design, research, creative technology, generative AI, social content and creative analytics. Strengthen in-house capability while managing agency and creator partnerships.</p></li><li><p>Build a multi-brand design system: Establish reusable components, design tokens and design-to-code standards that support distinctive English and Arabic experiences across web and mobile platforms.</p></li><li><p>Scale generative AI production: Develop production-grade workflows for copy, imagery, video, voice and personalized creative. Maintain robust controls for human review, OEM approvals, intellectual property, product accuracy, data privacy and brand safety.</p></li><li><p>Create social-first content: Use trends, social listening, creator partnerships and performance insights to produce culturally relevant content for platforms such as TikTok, Instagram Reels, Snapchat and YouTube Shorts.</p></li><li><p>Deliver personalized experiences: Turn customer segments and real-time signals into relevant content and interfaces across websites, apps, WhatsApp, email and other digital channels.</p></li><li><p>Make experimentation the default: Embed A/B and multivariate testing across interfaces, journeys and creative. Use evidence to improve conversion, engagement, usability, organic performance and cost efficiency.</p></li><li><p>Champion research and accessibility: Establish continuous customer research and ensure priority experiences meet WCAG 2.2 AA, Arabic and right-to-left requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>What you will bring</p><ul><li><p>A Bachelor’s or master’s degree in human-Computer Interaction, Interaction Design, Digital Media, Creative Technology, Computer Science or a related discipline</p></li><li><p>12+ years of experience across UX/UI, product design and digital creative</p></li><li><p>5+ years leading multidisciplinary teams</p></li><li><p>Proven ownership of a multi-brand or multi-product design system in production</p></li><li><p>Experience scaling generative AI content pipelines, with measurable improvements in speed, cost or production capacity</p></li><li><p>A track record of social-first content with strong organic performance</p></li><li><p>Experience leading A/B or multivariate testing with measurable uplift</p></li><li><p>Experience delivering personalization across customer segments or channels</p></li><li><p>Strong knowledge of interaction design, customer research and accessibility</p></li><li><p>Experience designing and producing content for English and Arabic audiences</p></li><li><p>A portfolio linking creative decisions to customers, commercial or performance outcomes</p></li></ul><p>Experience in automotive, e-commerce, consumer technology, media or telecommunications is preferred. GCC experience would be advantageous.</p><p>Technical capabilities</p><p>Your technical experience should include several of the following:</p><ul><li><p>Design systems, Figma, design tokens and Storybook</p></li><li><p>LLMs, diffusion models, generative image, video, voice and avatar workflows</p></li><li><p>Social listening, creator content, video production, and hook and retention analysis</p></li><li><p>Personalization and dynamic creative optimization</p></li><li><p>A/B and multivariate testing, statistical power and behavioral analytics</p></li><li><p>Usability research, WCAG 2.2, RTL design and Arabic typography</p></li><li><p>Motion design, conversational design or real-time 3D visualization</p></li></ul><p>What success will look like</p><ul><li><p>Distinctive and consistent experiences across the automotive brand portfolio</p></li><li><p>Improved customer usability, engagement and conversion</p></li><li><p>Faster and more cost-effective content production through generative AI</p></li><li><p>Stronger organic performance from social-first content</p></li><li><p>Increased adoption of reusable design-system components</p></li><li><p>More relevant, personalized customer experiences</p></li><li><p>Creative and interface decisions supported by controlled experimentation</p></li><li><p>Accessible experiences with strong Arabic and right-to-left parity</p></li><li><p>Robust brand-safety, intellectual-property and product-accuracy controls</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job description</p><p><br></p><p><b>Assistant Manager – Finance &amp; Operations</b></p><p><br></p><p><b>Location:</b> Dubai, UAE</p><p><br></p><p>About the company</p><p>We are a UAE-based business associated with one of India’s leading business houses, operating across investment-related activities and consumer/e-commerce initiatives. We are looking for a dependable, detail-oriented, and hands-on finance and operations professional who can support the company across accounting, compliance coordination, banking operations, internal reporting, and selected business operations tasks.</p><p><br></p><p>Role summary</p><p>This is a cross-functional role for a qualified Chartered Accountant or finance professional with strong grounding in Indian and UAE accounting practices, comfort with operational execution, and the ability to coordinate effectively with internal and external stakeholders. The role requires a person who is equally comfortable with numbers, documentation, follow-ups, and getting day-to-day business tasks closed properly.</p><p><br></p><p>Key responsibilities</p><p>1. Accounting and finance</p><ul><li>Maintain books of account and ensure accurate recording of financial transactions</li><li>Manage accounts payable, receivable, reconciliations, and monthly closing processes</li><li>Coordinate with external accountants, auditors, and tax advisors where required</li><li>Prepare MIS, financial summaries, and supporting schedules for management review</li><li>Support budgeting, expense tracking, and cash-flow visibility</li><li>Ensure compliance with UAE VAT, corporate tax, and related finance documentation requirements</li></ul><p>2. Banking and treasury operations</p><ul><li>Manage routine banking activities, payments, transfers, account documentation, and follow-ups with banks</li><li>Coordinate for account opening, KYC updates, banking resolutions, and related documentation</li><li>Track payment status, maintain banking records, and support treasury hygiene across entities</li></ul><p>3. Corporate compliance / company secretarial coordination</p><ul><li>Coordinate with external PROs, legal advisors, company formation agents, and government service providers</li><li>Support renewals, licenses, resolutions, shareholder/board documentation, UBO/KYC submissions, and corporate records</li><li>Ensure key compliance calendars and statutory deadlines are tracked and met</li><li>Maintain organized records for all legal, regulatory, and corporate documents</li></ul><p>4. Deal flow / internal coordination</p><ul><li>Coordinate with potential business partners, service providers, and other counterparties</li><li>Gather required details, prepare summaries, and share relevant information with the India-based investment / management team</li><li>Follow up on pending items and ensure timely closure of action points</li><li>Draft basic emails, notes, trackers, and internal updates in clear professional English</li></ul><p>5. Business operations support</p><ul><li>Support basic operational tasks for the company’s e-commerce / consumer business as needed</li><li>Coordinate product listings, order tracking, vendor follow-ups, and marketplace/website related execution</li><li>Maintain operational trackers and support smooth day-to-day execution across business functions</li></ul><p><br></p><p>Skills</p><p>Candidate profile</p><ul><li>Non- CA/ Chartered Accountant preferred; candidates with strong accounting qualifications and relevant UAE experience may also be considered</li><li>Preferably trained in India, with practical understanding of both Indian and UAE finance/compliance environments</li><li>4–8 years of relevant experience in accounting, finance operations, compliance coordination, or business operations</li><li>Prior UAE experience strongly preferred</li><li>Good understanding of UAE banking processes, VAT/compliance basics, and entity-level documentation workflows</li><li>Strong command of English, both written and spoken</li><li>Comfortable working in a lean environment with a hands-on approach</li><li>Strong Excel / Google Sheets skills; familiarity with accounting systems and basic operational tools preferred</li><li>High ownership, follow-through, and attention to detail</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>We are looking for someone who is</p><ul><li>energetic and proactive</li><li>highly dependable</li><li>detail-oriented without becoming bureaucratic</li><li>comfortable with ambiguity and small-team environments</li><li>able to communicate confidently with internal teams, banks, advisors, and partners</li><li>willing to take end-to-end responsibility rather than operate narrowly within a job box</li></ul><p><br></p></div>

Job Title: Sales Executive - Any line of Insurance<br><br>Location: Dubai, UAE<br><br>Job Type: Permanent, Fulltime<br><br>Visa Status: Visa Provided<br><br>Experience required: 2+ Years<br><br>We are seeking an experienced and dynamic Sales Executives specializing in Any line of Insurance to join our growing team in Dubai. The ideal candidate will have a proven track record in the UAE market, bringing in a portfolio of existing clients and driving business growth through revenue generation.<br><br>Key Responsibilities<br><br>Portfolio Management: Leverage your existing portfolio of Insurance clients to achieve revenue targets. Client Acquisition: Identify and secure new business opportunities within the UAE market, focusing on Insurance solutions. Relationship Building: Cultivate strong relationships with clients, ensuring retention and satisfaction while exploring opportunities to upsell and cross-sell. Revenue Generation: Consistently meet or exceed revenue goals through proactive client management and sales strategies. Market Research: Stay informed about industry trends, competitor offerings, and market opportunities to maintain a competitive edge. Team Collaboration: Work closely with internal teams to ensure seamless service delivery and client satisfaction. Reporting: Prepare and present sales reports, forecasts, and market analysis to management.<br><br>Qualifications<br><br>Experience: Minimum of 2 - 3 years of experience in Insurance within the UAE. Portfolio: Must bring a portfolio of active clients in the UAE market. Knowledge: Strong understanding of UAE insurance regulations and products.<br><br>Skills<br><br>Excellent communication, negotiation, and interpersonal skills. Strong sales and client management abilities. Proficient in using CRM tools and sales management software. Education: Bachelor’s degree in commerce, Finance, or a related field is preferred. Languages: Proficiency in English; additional languages (Arabic, Hindi, or Urdu) are a plus.<br><br>Regards<br><br>Syed Maaz<br><br>Technical Recruiter

Job Title: Sales Executive - Any line of Insurance<br><br>Location: Dubai, UAE<br><br>Job Type: Permanent, Fulltime<br><br>Visa Status: Visa Provided<br><br>Experience required: 2+ Years<br><br>We are seeking an experienced and dynamic Sales Executives specializing in Any line of Insurance to join our growing team in Dubai. The ideal candidate will have a proven track record in the UAE market, bringing in a portfolio of existing clients and driving business growth through revenue generation.<br><br>Key Responsibilities<br><br>Portfolio Management: Leverage your existing portfolio of Insurance clients to achieve revenue targets. Client Acquisition: Identify and secure new business opportunities within the UAE market, focusing on Insurance solutions. Relationship Building: Cultivate strong relationships with clients, ensuring retention and satisfaction while exploring opportunities to upsell and cross-sell. Revenue Generation: Consistently meet or exceed revenue goals through proactive client management and sales strategies. Market Research: Stay informed about industry trends, competitor offerings, and market opportunities to maintain a competitive edge. Team Collaboration: Work closely with internal teams to ensure seamless service delivery and client satisfaction. Reporting: Prepare and present sales reports, forecasts, and market analysis to management.<br><br>Qualifications<br><br>Experience: Minimum of 2 - 3 years of experience in Insurance within the UAE. Portfolio: Must bring a portfolio of active clients in the UAE market. Knowledge: Strong understanding of UAE insurance regulations and products.<br><br>Skills<br><br>Excellent communication, negotiation, and interpersonal skills. Strong sales and client management abilities. Proficient in using CRM tools and sales management software. Education: Bachelor’s degree in commerce, Finance, or a related field is preferred. Languages: Proficiency in English; additional languages (Arabic, Hindi, or Urdu) are a plus.<br><br>Regards<br><br>Syed Maaz<br><br>Technical Recruiter

Duties and Responsibilities:Understand CEO priorities and convert them into clear tasks, timelines, and deliverables. Coordinate and track internal improvement and strategic projects. Support the implementation of holding companies, SPVs, subsidiaries, family trusts, and other restructuring initiatives. Coordinate with internal teams, consultants, legal advisers, tax advisers, banks, and authorities. Maintain project trackers, action registers, meeting minutes, and decision logs. Follow up with stakeholders and ensure timely closure of assigned actions. Identify delays, risks, and dependencies and escalate them to the CEO. Prepare concise weekly dashboards and management updates. Maintain confidentiality of sensitive business, financial, legal, and family matters.<br>Required Qualifications and Skills:Bachelor's degree in Business Administration, Finance, Commerce, Law, Management, or a related field. Masters in Business Administration (MBA) or project management certification will be an advantage. Between 6-10 years of relevant experience in project management, consulting, CEO-office coordination, governance, or business transformation.(including a minimum of 2 years of UAE or GCC experience) Experience coordinating with lawyers, tax advisers, auditors, corporate service providers, banks, government authorities, and senior management is preferred. Experience in real estate, holding companies, family businesses, SPVs, or corporate restructuring will be an advantage.<br>Key Skills Strong project tracking and follow-up skills. Strong stakeholder coordination and communication skills. Good understanding of UAE business and corporate structures. Assertive, practical, and result-oriented. Ability to manage multiple priorities and ensure closure. Confident and presentable with senior stakeholders.<br>Language Skills Fluent at English (written and spoken) Arabic or 2nd Languages will be considered a plus<br>Other Details:Working days and hours : Sunday to Thursday (9 hrs/day) 8:30 until 17:30Candidate should be currently in or willing to relocate to Ajman, UAE. BY TALENTAC SOLUTIONS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ROLE PURPOSE The Senior Paid Media Specialist is a hands-on operator inside Driven's Performance Marketing &amp; Growth function - one of two specialists reporting directly to the Head of Performance Marketing &amp; Growth.<br> Working to the channel strategy, budgets and targets set by the Head, the role plans, buys and optimises media across Meta, Google Ads, TikTok, Snapchat, LinkedIn, X and programmatic (DV360), turning approved budget into qualified buyer, seller and tenant leads at or below target cost per lead.<br> It matters because paid media is Driven's most scalable demand channel, and disciplined in-platform execution is what converts the growth plan into pipeline.<br> KEY RESPONSIBILITIES Campaign Strategy &amp; Execution Execute the quarterly channel plan set by the Head of Performance Marketing &amp; Growth: plan, launch and optimise full-funnel paid campaigns across your assigned channel portfolio (split across Meta, Google Ads - Search, PMax, YouTube - TikTok, Snapchat, LinkedIn, X and programmatic/DV360), mapped to off-plan launches, exclusive listings and leasing demand Build audience strategies - geo, language, in-market, lookalike and CRM-based retargeting - tuned to Dubai's international buyer segments (GCC, UK, Europe, India, China, Russia/CIS) Translate campaign briefs from the Head of Performance Marketing &amp; Growth and sales leadership into channel plans with forecast leads, CPL and spend by platform Deliver the paid-media workstreams of the growth experimentation roadmap: run structured A/B and incrementality tests on creative, copy, landing pages and bidding strategies, and document winning variants for scaling Budget &amp; Performance Management Manage the monthly budget allocated to your channel portfolio by the Head of Performance Marketing &amp; Growth, pacing spend daily and recommending reallocations to the best-performing mix Deliver the CPL, ROAS and lead-quality targets set in the quarterly growth plan by channel and campaign, reconciling platform-reported results against CRM-verified qualified leads with the BI Analyst (Marketing) Maintain accurate conversion tracking - pixels, server-side events (CAPI), GA4, UTM governance and CRM lead-source mapping - with the GIT team Feed the weekly growth scorecard with accurate channel data and produce the monthly paid media performance report for the Head of Performance Marketing &amp; Growth with insights, anomalies and next-month plan Creative &amp; Cross-Team Collaboration Brief the design and production teams on ad creative requirements per platform spec, and feed performance data back to improve creative win rates Coordinate with the Content Manager and Web Content Specialist so landing pages, lead forms and listing pages convert paid traffic efficiently Peer-review the other Paid Media Specialist's campaign builds before spend goes live - every launch is QA'd by the second operator or the Head Adopt and operationalise the automation and AI tooling introduced by the Head of Performance Marketing &amp; Growth (bid automation, predictive audiences, creative testing tools) within day-to-day campaign operations Compliance &amp; Platform Discipline Ensure every property ad carries a valid Trakheesi permit number and complies with RERA advertising rules and platform property-ad policies Maintain account hygiene, naming conventions and access governance across all ad accounts, Business Managers and DV360 seats Stay ahead of platform updates, privacy changes (ATT, cookie deprecation) and UAE digital advertising norms, adapting tactics proactively WHAT WE OFFER Competitive salary, based on experience Comprehensive benefits package including medical insurance, flight allowance, and employment visa - per UAE Labour Law and Driven policy A senior operator seat with direct exposure to the Head of Performance Marketing &amp; Growth and a clear runway as the function scales Fast-paced, innovation-led environment with access to proprietary technology, an in-house marketing team, and the Forbes Global Properties network.<br> CAREER PATH Progression is from paid media specialist roles into this senior operator seat, and onward to Performance Marketing Lead if a deputy layer is introduced as the function scales, or toward Head of Performance Marketing &amp; Growth.<br> REQUIREMENTS 5+ years of hands-on paid media / performance marketing experience across social, search and programmatic channels Proven hands-on command of Meta Ads Manager, Google Ads, TikTok Ads Manager, Snapchat Ads, LinkedIn Campaign Manager and X Ads; DV360/programmatic experience a strong advantage Track record managing six-figure (AED) monthly budgets with documented CPL/ROAS improvement Strong analytical skills: GA4, conversion APIs, UTM governance, spreadsheet modelling and dashboard tools (Looker Studio or similar) Experience generating real estate or high-ticket leads and reconciling platform data with a CRM Understanding of UAE real estate advertising compliance, including Trakheesi permit requirements for property ads Sharp copy judgement and ability to brief creative teams precisely; comfortable operating within a defined growth plan and reporting cadence English required; additional languages relevant to Dubai buyer markets are an advantage</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks &amp; Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead &amp; Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality &amp; Compliance</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management &amp; Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales &amp; Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial &amp; Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety &amp; Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health &amp; Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching &amp; Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety &amp; HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory &amp; Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning &amp; Organizing</p></li></ul><br><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client, a well-known Events organization in Abu Dhabi, is currently looking for a&nbsp;&lt;b&gt;Copywriter/Editor (English).&lt;/b&gt;The ideal candidate will support the development and execution of high-quality written content across various formats, ensuring alignment with strategic objectives, tone, and brand guidelines. This role is particularly suited for individuals who are confident, highly organized, and comfortable operating in a high-level, founder-facing capacity.&lt;b&gt;Duties &amp; Responsibilities&lt;/b&gt;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Draft speeches, forewords, and high-level communications in English on behalf of senior leadership.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create compelling written content for journals, magazines, newsletters, books, and other publications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop content to support events, programs, and festivals for websites, brochures, and marketing materials.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct thorough research using credible internal and external sources to support content development.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Write, edit, and proofread all materials for tone, accuracy, grammar, and adherence to brand style.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the Senior Manager to finalize content and support its release for print and digital production.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with designers and production vendors to ensure content meets approved specifications and quality standards.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with external service providers including PR and advertising agencies, publishing houses, designers, and developers when required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Draft personalized communications such as congratulatory or thank-you letters for VIPs and dignitaries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and refine social media content for accuracy, tone, and consistency.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Write and edit website content, including pages, articles, and blog posts.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply SEO best practices to improve online content visibility and ranking.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify, expand, or adapt content as needed based on feedback and evolving project needs.Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Mass Communication, Journalism, English, or a related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 5 years' proven experience in copywriting, ideally within the arts and culture sector or similar creative industries.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in producing content for both print and digital formats.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native-level English writing and editing proficiency.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of creative and technical writing styles.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent proofreading, grammar, and attention to detail.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Content research and development skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple projects and meet tight deadlines.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with SEO, web writing best practices, and social media tone.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and time management skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competence in working independently and in founder-facing roles.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of graphic design and publication production is a plus.&nbsp;&lt;b&gt;Work Location:&lt;/b&gt;&lt;b&gt;&lt;/b&gt;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Abu Dhabi&nbsp;&nbsp;To view other vacancies we have, please check our website&nbsp;(www.blackpearlconsult.com)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;LinkedIn&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;Instagram&nbsp;Follow the &lt;b&gt;Black Pearl channel on WhatsApp.&lt;/b&gt;&nbsp;Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;www.blackpearlconsult.com.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> · Bachelor's or Master's degree in Arts, Education, Cultural Management, or a related field. <br> <br> · Minimum of 10 years of experience in leadership roles within arts education, cultural management, or community engagement. <br> <br> · Successful implementation of the strategic plan with measurable outcomes. <br> <br> · Effective financial management and resource optimization <br> <br> · Strategic planning and policy integration. <br> <br> · Strong leadership and stakeholder management. <br> <br> · Proven financial and operational management skills. <br> <br> · Experience in developing cross-sector collaborations. <br> <br> <br> <br> Only candidates currently residing in the UAE will be considered for this role. <br> <br> <br> <br> To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram <br> <br> <br> <br> Follow the Black Pearl channel on WhatsApp. <br> <br> <br> <br> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com. <br> <br> <br> <br> <br> <br> <br> </div>

About Brand System Group<br><br>Brand System is the holding and structuring company behind a fast-growing<br><br>international group based in Dubai.<br><br>Our group specializes in the creation, development, and scaling of brands across<br><br>multiple industries. One of our core activities is e-commerce, with a strong focus on<br><br>premium men’s fashion through one of our leading brands. Alongside fashion, our group is also active in Education, Supply Chain, Finance & Structuring, and Software<br><br>solutions. As the Group continues to grow rapidly, we are looking for a highly capable and proactive Personal Assistant to work directly alongside the CEO and support him in both his professional and day-to-day responsibilities.<br>Vos missions<br>As Personal Assistant to the CEO, you will work closely with a highly active and fast<br><br>moving entrepreneur managing multiple companies and international projects.<br><br>We are looking for someone highly organized, proactive, discreet, and solution<br><br>oriented, capable of managing both strategic and operational tasks while supporting the CEO in his daily routine and business activities.<br><br>You will be expected to anticipate needs, think two steps ahead, and ensure that the<br><br>CEO’s schedule, travels, meetings, priorities, and day-to-day operations are handled<br><br>smoothly and efficiently.<br><br>This is a dynamic role offering strong exposure to international business operations,<br><br>high-level meetings, and strategic projects within a fast-growing group.<br>Tasks<br><br>Manage the CEO’s daily agenda, meetings, appointments, and priorities across<br><br>multiple time zones.<br>Organize and coordinate international travel arrangements including flights, hotels,<br><br>transportation, and schedules.<br>Welcome guests and manage reception-related responsibilities at the office.<br>Accompany the CEO during certain business trips and meetings when required,<br><br>sometimes on short notice.<br>Coordinate meetings, business lunches, and professional events.<br>Attend meetings, take notes, follow up on action points, and support deal execution.<br>Maintain a high level of professionalism, confidentiality, and discretion at all times.<br>Support the CEO with lifestyle-related tasks when necessary, including daily requests and practical support.<br>Strong international travel exposure will be provided across Dubai, Asia (including<br><br>China), Europe, France, and the USA.<br><br>Vos compétences<br><br>Minimum 5 years of experience as a Personal Assistant or Executive Assistant<br><br>supporting C-level executives.<br>Strong international profile with proven international experience.<br>Previous experience in e-commerce, startups, or digital business environments is<br><br>considered a strong plus.<br>Excellent organizational, multitasking, and communication skills.<br>Ability to anticipate needs, take initiative, and think two steps ahead.<br>High level of discretion, professionalism, and confidentiality.<br>Comfortable working in a fast-paced, demanding, and constantly evolving<br><br>environment.<br>Ability to work across multiple time zones and travel when required.<br>Strong personality with a positive, motivated, and energetic attitude.<br>Valid driving license and ability to drive in the UAE are mandatory.<br>Professional English proficiency, both written and spoken, is mandatory.<br>French speaker is considered a very strong plus.<br><br>Avantages<br><br>Attractive salary package and comprehensive health insurance coverage.<br>1 month paid holiday per year after one year of employment, in line with Dubai<br><br>standards.<br>Round-trip flight ticket provided during annual leave.<br>Work directly alongside the CEO and gain exposure to high-level business operations<br>Opportunity to join a fast-growing international group with ambitious long-term<br><br>expansion plans.<br><br>If you are passionate about working in a fast-growing, young, and dynamic environment, and you are looking to build a long-term career while growing alongside an international group, we would be excited to hear from you.<br>We are looking for a positive, proactive, and energetic person ready to join us on this journey.<br>Position based in Dubai.<br><br>Starting date: September 2026.

Job Description<br><br>Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.<br><br>About the role:<br><br>We’re looking for a hands-on Technical Support Engineer who enjoys solving complex problems and making systems work seamlessly in the real world.<br><br>In this role, you’ll act as a key technical expert, supporting service teams and partners while continuously improving product performance and service quality. You won’t just fix issues—you’ll analyze patterns, drive improvements, and help shape better solutions across the full product lifecycle.<br><br>If you’re curious, analytical, and passionate about helping others succeed, this is a great opportunity to make a real impact.<br><br>Responsibilities<br><br> Provide advanced technical support for hardware and software issues, acting as a key escalation point Diagnose problems through log analysis, troubleshooting, and root cause identification Collaborate with global teams to resolve complex incidents and improve system reliability Monitor service KPIs (e.g., failure rates, repair times) and propose improvement actions Create and maintain clear, accessible technical documentation and knowledge resources Support the full product lifecycle, from introduction to end-of-service Contribute to process improvements and standardization across service operations Deliver training and knowledge sharing to service engineers and partners Identify recurring issues and help implement preventive solutions and best practices <br><br><br>Qualifications<br><br><br>Must have:<br><br> Experience in a technical support or similar engineering role (approx. 4+ years) Experience with ATM systems, financial technologies, or similar environments Strong ability to troubleshoot and resolve complex technical issues Experience working with diagnostic tools, logs, and system analysis Solid understanding of Windows-based environments and general IT systems Ability to communicate clearly and document technical concepts effectively Comfortable working in international, cross-functional teams Fluent English level<br><br><br>Nice to have:<br><br> Familiarity with ITIL or service management practices Experience delivering training or mentoring others Willingness to travel when needed Arabic language is a plus <br><br><br>About Us<br><br> Why should you join Diebold Nixdorf? <br><br> Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. <br><br> –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. <br><br> To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** <br><br> We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations