Joomla Jobs in UAE
27222 Jobs Found
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<p>Overview of the Role</p><p>We are looking for a <b>Manager – Process & Compliance</b> to support the finance transformation agenda across Al-Futtaim Automotive’s UAE and overseas operations.</p><p>In this role, you will work closely with Finance, IT, and business teams to support ERP enhancements, strengthen process governance, improve system adoption, and drive better controls across automotive business operations.</p><p>The successful candidate will bring a strong finance process background, ERP understanding, analytical thinking, and the ability to work confidently with multiple stakeholders in a fast-moving environment.</p><p>What You Will Do</p><ul><li>Support the implementation and enhancement of ERP systems from a finance process and compliance perspective.</li><li>Partner with IT and business teams to identify, design, and execute system improvements.</li><li>Drive smooth delivery of system upgrades, enhancements, and process changes with minimal disruption to business operations.</li><li>Build strong process knowledge across automotive operations including new vehicles, used vehicles, parts, service, rental, leasing, finance integration, treasury, tax, and reporting.</li><li>Review current business processes and recommend improvements that increase efficiency, reduce cost, and improve service delivery.</li><li>Ensure business processes and systems comply with internal policies, procedures, and relevant regulatory requirements.</li><li>Develop exception management dashboards and early warning reports using analytics tools to identify process risks and business exceptions.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Skills to Be Successful</p><ul><li>Strong understanding of finance operating systems, ERP processes, and business process controls.</li><li>Analytical and process-oriented mindset with the ability to identify risks, gaps, and improvement opportunities.</li><li>Strong stakeholder management skills with the ability to work across Finance, IT, and business teams.</li><li>Good communication and documentation skills with confidence in explaining process and system requirements clearly.</li></ul><p>What Equips You for the Role</p><ul><li>Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.</li><li>Minimum 3 to 6 years of relevant experience, including at least 2 years supporting SAP or other ERP processes.</li><li>Experience in automotive, retail, or a similar complex business environment is preferred.</li><li>Professional qualifications or certifications such as CA, CPA, CMA, SAP, Project Management, or Information Systems are advantageous.</li><li>Strong knowledge of SAP inbound and outbound processes is preferred.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment.</li></ul><p><br></p></div>
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<p>The Information Security Cyber Organization Alignment and Compliance position focuses on aligning our information security practices with the bank’s overall risk management strategy, compliance requirements, and governance frameworks.</p><br><p>The role focuses on driving Information Security Governance, Risk, and Compliance (GRC) initiatives to strengthen the bank’s security posture while ensuring alignment with regulatory and business objectives. through effective processes i.e., risk tracking, compliance monitoring, RCSA, evaluating exceptions, and ensuring accurate reporting. The role ensures the right level of governance and compliance are in place and drives continuous improvement in risk management processes.<br> </p><br><ul><li>Ensure compliance with policies, regulatory requirements, and industry standards.</li><li>Identify, assess, and manage information security risks with business.</li><li>Ensure adherence to internal and external compliance requirements.</li><li>Perform risk trend analysis and reporting</li><li>Develop and maintain a comprehensive process for managing policy exceptions, including documentation, expiration date and approval workflows.</li><li>Ensure all policy exceptions are properly documented, reviewed, and approved in accordance with organizational standards.</li><li>Drive risk assessments for proposed policy exceptions to evaluate their potential impact on compliance and security.</li><li>Work with stakeholders to communicate policy exception process, develop compensating controls for policy exceptions, and ensure timely closure.</li><li>Regularly review and monitor granted exceptions to ensure compliance with the terms and conditions.</li><li>Conduct periodic review of approved exceptions and identify gaps for improvements. </li><li>Develop and maintain a comprehensive service catalog that accurately reflects the services offered by ISG. Regularly review and update the service catalog to ensure it aligns with business needs and technological advancements</li><li>Monitor the performance of ISG services to ensure they meet established service level agreements (SLAs) and key performance indicators (KPIs).</li></ul><ul><li>Minimum 6–8 years of total professional experience, including 4–6 years of dedicated Information Security GRC experience.</li><li>Familiarity with information security technologies, risk, threat and vulnerability assessments, and security measures.</li><li>Experience with governance, risk management, and compliance frameworks (e.g., ISO 27001, NIST, GDPR, PDPL).</li><li>Hold professional certifications such as CISA, CISM, CISSP, CRISC</li><li>Skills and Application</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and priorities.</li><li>Proficiency in security tools and technologies.</li><li>Strategic Insight</li><li>Foster a culture of security awareness and compliance within the organization.</li><li>Continuously improve the information security posture of the organization.</li><li>Ensure that information security risks are effectively managed and mitigated.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<h2 class="h5">Job description</h2>
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<p>The Information Security Cyber Organization Alignment and Compliance position focuses on aligning our information security practices with the bank’s overall risk management strategy, compliance requirements, and governance frameworks.</p><br><p>The role focuses on driving Information Security Governance, Risk, and Compliance (GRC) initiatives to strengthen the bank’s security posture while ensuring alignment with regulatory and business objectives. through effective processes i.e., risk tracking, compliance monitoring, RCSA, evaluating exceptions, and ensuring accurate reporting. The role ensures the right level of governance and compliance are in place and drives continuous improvement in risk management processes.<br> </p><br><ul><li>Ensure compliance with policies, regulatory requirements, and industry standards.</li><li>Identify, assess, and manage information security risks with business.</li><li>Ensure adherence to internal and external compliance requirements.</li><li>Perform risk trend analysis and reporting</li><li>Develop and maintain a comprehensive process for managing policy exceptions, including documentation, expiration date and approval workflows.</li><li>Ensure all policy exceptions are properly documented, reviewed, and approved in accordance with organizational standards.</li><li>Drive risk assessments for proposed policy exceptions to evaluate their potential impact on compliance and security.</li><li>Work with stakeholders to communicate policy exception process, develop compensating controls for policy exceptions, and ensure timely closure.</li><li>Regularly review and monitor granted exceptions to ensure compliance with the terms and conditions.</li><li>Conduct periodic review of approved exceptions and identify gaps for improvements. </li><li>Develop and maintain a comprehensive service catalog that accurately reflects the services offered by ISG. Regularly review and update the service catalog to ensure it aligns with business needs and technological advancements</li><li>Monitor the performance of ISG services to ensure they meet established service level agreements (SLAs) and key performance indicators (KPIs).</li></ul><ul><li>Minimum 6–8 years of total professional experience, including 4–6 years of dedicated Information Security GRC experience.</li><li>Familiarity with information security technologies, risk, threat and vulnerability assessments, and security measures.</li><li>Experience with governance, risk management, and compliance frameworks (e.g., ISO 27001, NIST, GDPR, PDPL).</li><li>Hold professional certifications such as CISA, CISM, CISSP, CRISC</li><li>Skills and Application</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and priorities.</li><li>Proficiency in security tools and technologies.</li><li>Strategic Insight</li><li>Foster a culture of security awareness and compliance within the organization.</li><li>Continuously improve the information security posture of the organization.</li><li>Ensure that information security risks are effectively managed and mitigated.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead end-to-end Technology infrastructure architecture assessments and discovery engagements.</p></li><li><p>Develop and maintain comprehensive architecture documentation and standards.</p></li><li><p>Design scalable, secure, and resilient future-state architectures aligned with architecture management</p></li><li><p>Assist in driving the modernization, cloud adoption, and data center transformation initiatives.</p></li><li><p>Collaborate with stakeholders across customers and IT to assist in aligning technology strategy with organizational goals.</p></li><li><p>Define and maintain the overall technology architecture, ensuring alignment with business strategy and IT roadmap</p></li><li><p>Evaluate and recommend appropriate technologies, frameworks, and tools</p></li><li><p>Lead solution design for complex business requirements and ensure architectural integrity across projects</p></li><li><p>Establish and enforce architecture standards, best practices, and governance models</p></li><li><p>Conduct architecture reviews and ensure compliance with non-functional requirements (performance, scalability, security, availability)</p></li><li><p>Identify and mitigate technical risks early in the solution lifecycle</p></li><li><p>Create and maintain architectural documentation, diagrams, and technical specifications</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong experience in Technology and infrastructure architecture in an MSP operating model</p></li><li><p>Expertise across networking, security, clouds (On premises/Public) , data protection and data center technologies</p></li><li><p>Expertise in architecture documentation tools e.g. Alfabet</p></li><li><p>Proven ability in architecture designs creation</p></li><li><p>Excellent stakeholder communication and technical documentation skills</p></li><li><p>Preferred Certifications: cloud platforms (AWS/Azure/GCP Architect certifications), TOGAF, CISSP, CCNP/CCIE, AWS/Azure Architect certifications, VMware VCP/VCAP, ITIL</p></li><li><p>8–15+ years of experience in Technology architecture</p></li><li><p>Proven experience as a Solutions Architect or Technology Architect in large-scale environments</p></li><li><p>Data Center Architecture: Resiliency, consolidation, hybrid cloud designs.</p></li><li><p>Network Architecture: LAN/WAN, SD-WAN, segmentation, secure connectivity.</p></li><li><p>Platform & Systems: Compute lifecycle, OS platforms, hybrid systems.</p></li><li><p>Cloud & Virtualization: Azure, VMware, landing zones, Redhat OpenShift.</p></li><li><p>Storage & Backup: Scalable storage, data protection, disaster recovery</p></li><li><p>Connectivity: MPLS, internet, cloud interconnects, provider strategy.</p></li><li><p>Experience with containerization and orchestration (Docker, Kubernetes)</p></li><li><p>Strong understanding of databases and data architecture</p></li><li><p>Knowledge of integration patterns, middleware, and API management</p></li><li><p>Understanding of security principles and enterprise security architecture</p></li><li><p>Excellent communication and stakeholder management skills</p></li></ul><p></p></section>
Lead large-scale, business-critical digital platforms10+ years shaping enterprise engineering and technology delivery<br><br>About Our Client<br><br>A high-impact organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex ecosystem.<br><br>The organisation plays a central role in driving large-scale digital transformation, with a strong focus on platform scalability, performance, and innovation. It operates in a high-visibility environment, where technology outcomes directly influence user experience, operational efficiency, and long-term strategic objectives.<br><br>Job Description<br><br>Define and execute digital engineering and platform strategy aligned with organisational priorities Lead end-to-end development of large-scale platforms, ensuring scalability, performance, and reliability Oversee architecture, systems integration, and engineering delivery across multiple environments Drive adoption of modern engineering practices (Agile, Dev Ops, cloud-based architectures) Ensure strong data governance, security, and compliance standards Monitor platform performance and optimise through continuous improvement and data insights Manage departmental budgets, resources, and delivery performance Collaborate with senior stakeholders and external partners across a complex ecosystem Lead and develop high-performing engineering teams, driving accountability and performance Support transformation initiatives and drive adoption of new technologies<br><br>The Successful Applicant<br><br>UAE National (Family Book required) Bachelor's degree in Computer Science, Engineering, IT, or related field10+ years' experience in digital engineering, platform development, or enterprise technology environments Proven leadership of large-scale platform or system delivery Strong experience in architecture, integration, and scalable systems design Track record of leading and developing engineering teams Strong stakeholder management across complex, multi-entity environments Exposure to modern engineering ecosystems (cloud, microservices, Dev Ops)<br><br>What's on Offer<br><br>Strategic leadership role within a high-impact, large-scale environment Opportunity to shape and scale advanced digital platforms Exposure to complex systems, integrations, and transformation programmes High visibility role with influence across senior leadership Platform for long-term career growth within a nationally significant environment<br><br>Contact: Ian Pollington<br><br>Quote job ref: JN-062026-7042712
Lead large-scale, business-critical digital platforms10+ years shaping enterprise engineering and technology delivery<br><br>About Our Client<br><br>A high-impact organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex ecosystem.<br><br>The organisation plays a central role in driving large-scale digital transformation, with a strong focus on platform scalability, performance, and innovation. It operates in a high-visibility environment, where technology outcomes directly influence user experience, operational efficiency, and long-term strategic objectives.<br><br>Job Description<br><br>Define and execute digital engineering and platform strategy aligned with organisational priorities Lead end-to-end development of large-scale platforms, ensuring scalability, performance, and reliability Oversee architecture, systems integration, and engineering delivery across multiple environments Drive adoption of modern engineering practices (Agile, Dev Ops, cloud-based architectures) Ensure strong data governance, security, and compliance standards Monitor platform performance and optimise through continuous improvement and data insights Manage departmental budgets, resources, and delivery performance Collaborate with senior stakeholders and external partners across a complex ecosystem Lead and develop high-performing engineering teams, driving accountability and performance Support transformation initiatives and drive adoption of new technologies<br><br>The Successful Applicant<br><br>UAE National (Family Book required) Bachelor's degree in Computer Science, Engineering, IT, or related field10+ years' experience in digital engineering, platform development, or enterprise technology environments Proven leadership of large-scale platform or system delivery Strong experience in architecture, integration, and scalable systems design Track record of leading and developing engineering teams Strong stakeholder management across complex, multi-entity environments Exposure to modern engineering ecosystems (cloud, microservices, Dev Ops)<br><br>What's on Offer<br><br>Strategic leadership role within a high-impact, large-scale environment Opportunity to shape and scale advanced digital platforms Exposure to complex systems, integrations, and transformation programmes High visibility role with influence across senior leadership Platform for long-term career growth within a nationally significant environment<br><br>Contact: Ian Pollington<br><br>Quote job ref: JN-062026-7042712
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<p>Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they have a delightful experience with us, each and every time.<br>We are looking for an experienced customer-obsessed product leader to join us in the MENA Customer Experience Improvement org within Customer Service. You will be a part of the MENA team of product managers, program managers and business analysts who dig deep into customer friction, trace it back to its source, and drive upstream and downstream product and programmatic improvements to improve CX. You and your team will own the roadmap of MENA CX strategic initiatives while also responding to emerging issues that need immediate attention.<br>Key job responsibilities<br>The role requires someone who can use significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. You will spend your time analyzing customer friction data to identify the biggest opportunities and building compelling cases for improvements. This means diving deep into significantly complex problems where defects create friction across multiple parts of the customer journey. You will work across multiple organizations and leadership to influence and achieve consensus on priorities.<br>You will partner on product and technology solutions within and outside the Amazon Customer Service org to drive high impact innovation and improvements that can transform the service experience we offer to our customers.<br>You will create mechanisms that make defect elimination sustainable. This includes building dashboards and tools that show customer impact, designing processes that catch problems before they reach customers, and establishing metrics that keep everyone focused on goals. You will be regularly working at both tactical and strategic levels to deliver results.<br>This is the right role for you if:<br>You can handle significantly complex problems and efforts, with the ability to see both visible and not-yet-visible risks.<br>You excel at taking complex technical problems and explaining them clearly to drive consensus among stakeholders.<br>You can work strategically to determine where resources are best applied while actively working to remove bottlenecks.<br>You create scalable mechanisms and best practices while effectively influencing and force multiplying across organizations.<br>You have deep customer obsession and can translate that into measurable improvements in customer experience.<br>A day in the life<br>Lead customer experience workstreams by proactively identifying and eliminating sources of friction.<br>Create scalable mechanisms to work across cross-functional teams and drive organizational change.<br>Establish data-driven approaches to detect issues, surface customer pain points and drive upstream action across organizations.<br>Understand how AI is reshaping CX product architectures, product development and customer workflows; apply AI to enable faster learning cycles, accelerate development, make better decisions and unlock new forms of innovation<br>Influence strategic direction, customer adoption decisions, engineering and business approach (internally and externally if applicable), vendors, partners, and organization priorities.<br>Influence senior leaders to prioritize and address systemic customer experience issues through high-quality analytics and communication.<br>Advocate for customers in product, design, and operational decisions across organizations.<br>Deliver measurable outcomes aligned with organizational goals.<br>Write and present clear narratives to drive alignment and decision-making.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Bachelor's degree or equivalent<br>- Experience owning/driving roadmap strategy and definition<br>- Experience with end to end product delivery<br>- Experience with feature delivery and tradeoffs of a product<br>- Experience as a product manager or owner<br>- Experience owning technology products<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><span><span>·</span></span><span>Develop and enhance the corporate Cybersecurity Strategy and Key Performance Indicators (KPIs) in alignment with the applicable legislation and regulations of the Government of Dubai and the UAE.</span></p><br><p><span><span>·</span></span><span>Develop and update corporate cybersecurity policies, methodologies, and programs in accordance with the approved cybersecurity frameworks and standards of the Government of Dubai and the UAE.</span></p><br><p><span><span>·</span></span><span>Define and periodically review the roles and responsibilities of all stakeholders involved in implementing cybersecurity controls across the corporate environment.</span></p><br><p><span><span>·</span></span><span>Manage cybersecurity risks through a systematic approach to protect the corporate information and technology assets, in compliance with approved policies, procedures, and applicable legislative and regulatory requirements.</span></p><br><p><span><span>·</span></span><span>Conduct cybersecurity risk assessments for technology projects and prior to implementing any major changes to the technology infrastructure.</span></p><br><p><span><span>·</span></span><span>Develop, maintain, and document cybersecurity requirements to protect corporate external smart applications against cyber threats.</span></p><br><p><span><span>·</span></span><span>Develop, maintain, and document cybersecurity requirements for identity and access management (IAM), including user identities, system access, and access privileges across the corporate environment.</span></p><br><p><span><span>·</span></span><span>Develop, maintain, and document cybersecurity requirements for backup management and information encryption within the corporate environment.</span></p><br><p><span><span>·</span></span><span>Develop, maintain, and document cybersecurity requirements to be incorporated into contracts and agreements with external entities and service providers engaged by the department.</span></p><br> <p><span><span>·</span></span><span>Master's Degree: Minimum 6 years of experience in Information Security, Cybersecurity, or a related field.</span></p><br><p><span><span>·</span></span><span>Bachelor's Degree: Minimum 8 years of experience in Information Security, Cybersecurity, or a related field.</span></p><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Managing Consultant, Services Business Development<br>Overview:<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics capabilities, data-driven information and consulting services, risk management, as well as loyalty and marketing programs.<br>Role:<br>We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships across a diverse customer base including financial institutions, fintechs, acquirers and retailers.<br>This includes:<br>• Responsible for business development and gradually taking on account ownership for Services within several clients in UAE & Oman with direct revenue, account ownership and sales responsibilities.<br>• Refine the value proposition of new and existing D&S capabilities to meet clients’ needs.<br>• Will serve as the face of Mastercard D&S to senior level client stakeholders.<br>• Responsible for driving coordination within Demand Generation, Marketing, Solutions, and Product teams across Services business lines and value propositions, focused on the above defined clients.<br>• Support and take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.<br>• Will collaborate closely with other team members and bring an innovative and creative mind set to partnering with large global accounts.<br>• Will partner with the Mastercard Account team to develop a plan to support their strategic imperatives for target accounts.<br>• Will work closely with Client Services teams for an effective joint go to market and to ensure best-in-class value delivery<br>All About You:<br>• Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.<br>• Previous experience in Consulting sales across data products, software platforms, and / or other analytic services. Consulting experience preferred.<br>• Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.<br>• Ability to own and drive end to end sales from initial prospecting through signed contract.<br>• Collaborative attitude with an understanding of how to win as a team.<br>• Strong communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.<br>• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence, in order to effectively advance business opportunities and generate revenues.<br>• Bachelor’s degree minimum. Masters or MBA preferred.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
Our Purpose<br><br>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.<br><br>Title And Summary<br><br>Managing Consultant, Services Business Development<br><br>Overview<br><br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics capabilities, data-driven information and consulting services, risk management, as well as loyalty and marketing programs.<br><br>Role<br><br>We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships across a diverse customer base including financial institutions, fintechs, acquirers and retailers.<br><br>This Includes<br><br> Responsible for business development and gradually taking on account ownership for Services within several clients in UAE & Oman with direct revenue, account ownership and sales responsibilities. Refine the value proposition of new and existing D&S capabilities to meet clients’ needs. Will serve as the face of Mastercard D&S to senior level client stakeholders. Responsible for driving coordination within Demand Generation, Marketing, Solutions, and Product teams across Services business lines and value propositions, focused on the above defined clients. Support and take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles. Will collaborate closely with other team members and bring an innovative and creative mind set to partnering with large global accounts. Will partner with the Mastercard Account team to develop a plan to support their strategic imperatives for target accounts. Will work closely with Client Services teams for an effective joint go to market and to ensure best-in-class value delivery<br><br><br>All About You<br><br> Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise. Previous experience in Consulting sales across data products, software platforms, and / or other analytic services. Consulting experience preferred. Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients. Ability to own and drive end to end sales from initial prospecting through signed contract. Collaborative attitude with an understanding of how to win as a team. Strong communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products. Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence, in order to effectively advance business opportunities and generate revenues. Bachelor’s degree minimum. Masters or MBA preferred.<br><br><br>Corporate Security Responsibility<br><br> All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<br><br>Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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About the job ICAPS ADMINISTRATOR & COMPLETION COORDINATOR
<p>We are seeking an experienced ICAPS Administrator – Commissioning to support commissioning database management and completion documentation activities. The candidate will manage the ICAPS© system, coordinate commissioning data and documentation, support OPERCOM® methodology implementation, and ensure accurate and compliant completion documentation for final handover.</p><br>
<p><strong>JOB RESPONSIBILITIES</strong></p><br>
<ul><li>Manage and maintain the ICAPS© master database within the Contractor's network and the Company's read-only database.</li><li>Initialize project structure, task types, test packs and workflows based on the project system breakdown.</li><li>Develop and maintain the ICAPS© Management Procedure and Data Initialization Files.</li><li>Support the Commissioning Manager with the development of commissioning deliverables as assigned.</li><li>Manage the import and synchronization of engineering data into the ICAPS© database.</li><li>Control database updates resulting from design changes and track the status of commissioning procedures and documents.</li><li>Provide ICAPS© and OPERCOM methodology training to the project team in Dubai / Iraq.</li><li>Act as the primary technical support for daily ICAPS operation.</li><li>Conduct regular joint ICAPS database reviews with the Company team.</li><li>Generate commissioning progress reports and forecasts based on real-time ICAPS© data.</li><li>Establish and maintain the project completion database and ensure integration with ICAPS© and engineering databases.</li><li>Plan, compile and organize pre-commissioning and commissioning dossiers in accordance with the OPERCOM® methodology.</li><li>Prepare the complete and compliant Completion Documentation Package for final handover (TOM – Transfer of Operation & Maintenance).</li><li>Perform other relevant duties and tasks as assigned by the Commissioning Manager.</li></ul>
<p><strong>KEY QUALIFICATIONS</strong></p><br>
<ul><li>Bachelor's degree or above in Computer Science, Software Engineering, Information Technology, Project Management, or a related engineering field.</li><li>Minimum 5 years of hands-on experience as an ICAPS© Administrator or Super User on large-scale international EPC projects, preferably in Oil & Gas / Petrochemical projects.</li><li>Proficient in the OPERCOM® methodology and its practical application in project commissioning.</li><li>Proficient in the latest version of ICAPS© software, with full lifecycle experience from setup and configuration through training and delivery.</li><li>Proven experience in complete project completion documentation management and international project documentation delivery standards.</li><li>Middle East project experience preferred, particularly in Iraq or on TotalEnergies projects.</li><li>Excellent data management and analytical skills with strong attention to detail.</li><li>Strong IT literacy and problem-solving skills for software-related technical issues.</li></ul>
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<ul><li><p><strong>Microsoft 365 Administration</strong></p><ul><li><p>Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center.</p></li><li><p>Manage the user lifecycle: provisioning, licensing, mailbox configuration, distribution and security groups.</p></li><li><p>Configure and maintain Microsoft Entra ID (Azure AD): users, groups, Conditional Access, MFA, and SSO.</p></li><li><p>Administer Microsoft Intune: device enrollment, compliance, and configuration policies.</p></li><li><p>Apply security and compliance controls — DLP, retention, Defender for Office 365, and Secure Score remediation.</p></li></ul><p><strong>Microsoft Azure Administration</strong></p><ul><li><p>Manage Azure resources: virtual machines, storage, networking (VNet, NSG), and resource groups.</p></li><li><p>Monitor resource health, performance, and cost; configure alerts and drive optimization.</p></li><li><p>Administer RBAC, identity, and access management across subscriptions.</p></li><li><p>Support backup, recovery, and business-continuity for cloud workloads.</p></li><li><p>Maintain documentation of cloud architecture and configuration baselines.</p></li></ul><p><strong>Technical Support / Service Desk</strong></p><ul><li><p>Provide first- and second-line support for hardware, software, network, and connectivity issues.</p></li><li><p>Manage endpoints: Windows desktops/laptops, peripherals, and mobile devices.</p></li><li><p>Handle onboarding/offboarding: account setup, equipment provisioning, and access deprovisioning.</p></li><li><p>Create and maintain knowledge base articles and end-user guides.</p></li></ul><p><strong>Jira Service Management (JSM)</strong></p><ul><li><p>Manage the ticket lifecycle: triage, prioritize, assign, resolve, and close incidents and service requests.</p></li><li><p>Operate within SLA targets; monitor queues and escalate in line with defined workflows.</p></li><li><p>Maintain request types, queues, automation rules, and the service catalog (in coordination with the Jira administrator).</p></li><li><p>Track and report on ticket metrics — volume, resolution time, SLA compliance, and CSAT.</p></li><li><p>Contribute to continuous improvement of support workflows and self-service deflection.</p></li></ul><p><strong>Security & Governance</strong></p><ul><li><p>Enforce IT policies, change management, and access-governance procedures.</p></li><li><p>Support internal and external audits; maintain configuration and compliance records.</p></li><li><p>Apply patching and vulnerability remediation across endpoints and servers.</p></li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or a related field.</p></li><li><p>3–5 years of experience in system administration and technical support.</p></li><li><p>Hands-on Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID).</p></li><li><p>Hands-on Microsoft Azure administration (IaaS, networking, identity).</p></li><li><p>Demonstrated experience managing tickets in Jira Service Management (or an equivalent ITSM platform).</p></li><li><p>Strong knowledge of Windows Server, Active Directory, and networking fundamentals.</p></li><li><p>Working understanding of ITIL service-management practices.</p></li></ul><br><p><strong>Preferred Certifications</strong></p><ul><li><p>Microsoft 365 Certified: Administrator Expert</p></li><li><p>Microsoft Certified: Azure Administrator Associate (AZ-104)</p></li><li><p>Microsoft Certified: Identity and Access Administrator Associate (SC-300)</p></li><li><p>ITIL 4 Foundation</p></li><li><p>Atlassian / Jira Service Management certification</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Strong troubleshooting and analytical skills.</p></li><li><p>Customer-service orientation with clear written and verbal communication.</p></li><li><p>Ability to prioritize across competing requests under SLA pressure.</p></li><li><p>Documentation discipline and attention to detail.</p></li><li><p>Bilingual English / Arabic preferred.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Our client is a leading technology organization providing managed IT services and enterprise technology solutions to a diverse portfolio of clients.<br>
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They are seeking an experienced <b>Customer Success Manager</b> to establish and develop the Customer Success function, with responsibility for strengthening customer relationships, driving value realization, improving adoption and experience, and supporting long-term client retention.<br>
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The role will act as a key link between <b>Sales, Service Delivery, Finance, Operations, and Project Delivery</b>, ensuring that clients receive the value and service commitments agreed to them while proactively identifying risks, improvement opportunities, and potential account growth.<br>
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<b>Key Responsibilities</b><br>
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· Define adoption, retention, and value-realization frameworks to build out the newly established Customer Success function and provide strategic input on account development plans.<br>
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· Own the overall customer lifecycle, proactively tracking client usage metrics, identifying renewal/churn risks, and surfacing commercial expansion and upsell opportunities.<br>
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· Conduct regular service reviews with client leadership covering SLA performance, open requests, incidents, and continuous improvement actions.<br>
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· Serve as the primary focal point between Sales, Technical Delivery, Finance, GRC, and Operations to ensure delivery against client commitments.<br>
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· Manage and resolve critical customer escalations in a timely, effective manner to protect key account relationships and maintain long-term client trust.<br>
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· Monitor customer health scores, CSAT/NPS performance, and ITSM KPIs to deliver clear insights and recommendations to both technical and executive stakeholders.<br>
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· Lead the build-out of the Customer Success department as the unit expands, establishing quality standards and supporting continuous knowledge sharing across team members<br>
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Requirements· Bachelor's degree in Business Administration, Customer Relationship Management, or a related discipline.<br>
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· Customer Success, Account Management, ITIL, or similar professional certifications are advantageous.<br>
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<b>Experience - UAE National Candidates</b><br>
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· 5+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Exposure to customer health scoring, CSAT/NPS, adoption, and value-realization frameworks is preferred.<br>
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· Strong commercial awareness and ability to identify revenue opportunities.<br>
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· Experience with renewal, retention, and account expansion objectives.<br>
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· Data-driven mindset with knowledge of ITSM frameworks and relevant KPIs.<br>
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· Strong stakeholder management and cross-functional collaboration skills.<br>
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<b>Experience - Expatriate Candidates</b><br>
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· 7+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Experience with customer health scoring, CSAT/NPS, customer adoption, or value-realization frameworks is preferred.<br>
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· Strong commercial awareness with the ability to identify and develop revenue opportunities.<br>
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· Experience managing or contributing to renewal, retention, and account expansion targets.<br>
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· D<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">7+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Experience with customer health scoring, CSAT/NPS, customer adoption, or value-realization frameworks is preferred.<br>
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· Strong commercial awareness with the ability to identify and develop revenue opportunities.<br>
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· Experience managing or contributing to renewal, retention, and account expansion targets.<br>
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· Data-driven approach with experience working with ITSM frameworks, service metrics, and KPIs.<br>
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· Strong stakeholder management and cross-functional collaboration capabilities.<br>
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<ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul>
YOUR MISSION: Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively. HOW WILL YOU MAKE AN IMPACT?<br><br>Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues. Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements. Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services. Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary. Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms. Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives. Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts. Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management. Implement and control compliance management for specific segments of the organization's external partners. Develop product education courses to meet identified needs, improving performance and meeting business requirements. Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media. Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines. Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Master's Degree or Equivalent Level Experience enables job holder to deal with the majority of situations and to advise others.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Requisition Number:</strong> 24508BR<br><strong>Description:</strong><br>Stantec is looking to hire a Mechanical Engineer for a Sewage Treatment Plant in Abu Dhabi.<br>This role is for a project where the authority in Dubai is requiring the rehabilitation of an existing Sewage Treatment Plant (STP) to enable it to perform at its highest possible efficiency and to extend the plant to be able to receive and treat efficiently up to<br>around 435,000 m3 /day. The selected candidate shall have extensive experience working in local sewage treatment plant facilities along with a proven ability to manage and supervise the construction works and optimization of the operation process within the existing STP in accordance with the specification.<br>Rehabilitation / Repairing of Civil Works,<br>Extension of the Plant to around 175,000 m3/Day and<br>Rehabilitation of existing 260,000m3/Day STP<br><strong>Qualifications:</strong><br>The Mechanical Engineer must have relevant degree from recognized university and must have thorough knowledge and work experience not less than 15 years in the equipment and control system within the sewage treatment plant. The candidate must also have full and complete knowledge of existing work system of sewage treatment plants.<br>• The candidate must also have thorough knowledge and work experience with different types of mechanical electrical equipment and instruments within the STPs and pumping station works he must also have thorough knowledge and experience in the design of infrastructure works.<br>• the candidate must have work experience in dealing with emergency works he must be able to deal with public and coordinate with various Dubai Municipality and other infrastructure authorities projects.<br>• strong computer skills in Microsoft Word excel and Primavera 3.<br>• Excellent written and verbal communication skills in English.<br>• capacity to make a decision.<br>\#LI-MiddleEast<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Abu Dhabi</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Mechanical Engineering</strong></span> </div>
Job Purpose:The job holder will manage resources, mitigate risks, keep track of project timelines and will act as the central point of communication between stakeholders, including clients, vendors, and internal teams that will ensure successful delivery of technology-related projects within EKFC.<br><br>Key Responsibilities:Execute IT Project Office strategies, processes, methodologies, and best practices to ensure the successful delivery of IT projects. Manage and oversee the allocation of resources across IT projects, ensuring optimal utilization and efficiency. Plan and schedule project timelines and milestones using appropriate tools such as Monday.com/Jira to ensure that IT projects are completed on time, within budget, and to the desired quality standards. Monitor and report on the performance of the IT project office and projects, using metrics and KPIs to drive continuous improvement via progress reports, proposals, requirements documentation, and presentations to foster communication and aid in decision-making. Collaborate with relevant stakeholders to proactively manage changes in project scope, identify potential crises to devise contingency plans. Build, develop, and grow business relationships through effective communication with external clients and internal stakeholders to ensure alignment and satisfaction. Lead and manage the IT project team, oversee projects, delegate tasks, resolve conflicts, and motivate team members for accountability and success. Oversee the integration of, new or existing applications, infra & digital transformation projects by coordinating objectives, involving stakeholders, understanding risks, and providing adequate support and training to ensure smooth transitions and alignment with business goals. Conduct project post-mortems and create recommendations report to identify successful and unsuccessful project elements. Oversee the projects budgets, ensuring projects are delivered within financial constraints, and the company receives the best value for its technology investments.<br><br>Education Qualification: Bachelor or master’s degree in IT or Computer Science or equivalent degree PRINCE2 or Agile, PMP certification is a plus.<br>Work Experience: Minimum 7 years of project management experience Proven experience in project management in the IT sector is a must. Strong familiarity with project management software tools, methodologies, and best practices is a must. Experience with managing teams and resources in a fast-paced environment. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multitasking skills. Strong working knowledge of relevant project management tools like Monday.com, MS Project or JIRA is a must.<br>Skills:Strong analytical and reporting skills Solid technical background, with understanding or hands-on experience in Infrastructure, software development, cloud and web technologies Strong problem-solving skills and a proactive approach to challenges is a must Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Ability to manage multiple projects simultaneously is a must Excellent CxO-facing and internal communication skills
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the role Janus Digital ™ is building its global marketing function from a small base, and this role is central to making it scale.<br> It exists to turn marketing strategy into shipped work at pace: producing and localising the assets each market needs, running the day-to-day marketing operations underneath them, and building the automation that makes the whole engine repeatable rather than manual.<br> The role is deliberately a hybrid.<br> It is not a traditional marketing executive and it is not an engineering role.<br> It is a marketer who is comfortable in tooling, automation and AI, who sits wholly within marketing and works closely with the AI Office, and who does the hands-on execution a fast-moving function needs done every week.<br> Reporting and location Reports to: Head of Marketing & Growth.<br> Works closely with: the AI software engineering team, the product and technology teams, the country commercial teams, and the People and talent acquisition team.<br> Location: Dubai, UAE.<br> Office-based five days a week.<br> Standard hours are 09:00 to 18:00 with an hour for lunch.<br> What the role does 1.<br> Campaign and content delivery (roughly 40%) Produce and ship marketing assets: leave-behind and send-ahead packs, market landing pages, decks, social posts, short video cuts and email sends.<br> Own the production queue: version control, sign-off tracking, and getting work out of draft and into market.<br> Adapt core assets for local markets (Singapore and the UK first, then the next launch markets), working from the global source material rather than rebuilding it.<br> 2. Marketing operations and website (roughly 25%) Day-to-day website updates, publishing and QA across the Janus Digital sites, including the per-market pages.<br> Keep the martech stack clean and usable: CRM hygiene, list management, tracking, UTMs, analytics tags, form and consent plumbing.<br> Reporting: campaign and channel performance, pipeline contribution, and a weekly and monthly view that anyone can read without a briefing.<br> 3. Marketing engineering and AI (roughly 25%) Build and maintain the agentic workflows that make the campaign engine repeatable: content adaptation, list building and enrichment, reporting pulls, publishing pipelines.<br> Prototype rather than specify in the abstract.<br> Where a script, a query or an agent will answer the question faster than a vendor, build it.<br> Work with the AI Office engineering team to specify, test and deploy marketing agentic.<br> Write clear requirements, run the testing, and own the marketing side of every build through to live.<br> 4. Events and programme support (roughly 10%) Practical support on roundtables, webinars, other events and marketing activations and programmes: invite tracking, collateral production, print and supplier coordination, and on-the-day logistics, working with country office managers where appropriate.<br> Support the internship and certification programmes as they stand up, including onboarding and buddying incoming interns.<br> What we are looking for MUST-HAVES Genuine interest in marketing as a craft, not just as technology.<br> This is a marketing role.<br> Fluent, confident use of AI tools (for example Claude, Claude Code, Claude Design, ChatGPT and Codex).<br> Able to show work built with them, and the demonstrable learnings that came out of it.<br> Project management skills and highly organised: clear written updates, dependencies tracked, nothing dropped silently.<br> Strong written English and a sharp eye for detail in published work.<br> Comfortable in a small, fast-moving team where plans change.<br> NICE-TO-HAVES 2 – 4 years of B2B marketing experience, ideally in technology, technology services, real estate, infrastructure or financial services.<br> Comfort with code: some Python, JavaScript or similar.<br> Self-taught counts.<br> A computer science degree is not required and an engineering background is not what we are hiring for.<br> Hands-on familiarity with a CMS, a CRM and an analytics platform in a working environment rather than a course.<br> Data handling: spreadsheets to a genuinely useful standard.<br> SQL is a bonus.<br> Basic video, design or motion skills (Canva, Premiere, Figma or similar).<br> How the role will be measured Marketing output shipped: volume, quality, speed from brief to published, and the commercial impact of the work.<br> Recurring manual tasks removed, and hours returned to the function.<br> Data quality in the CRM and reliability of the reporting.<br> Event and launch delivery on date and on standard, without escalation.<br></span> </div>
The Technology Innovation Institute’s Marketing and Communications – Shared Services team supports entities across Abu Dhabi’s Advanced Technology Research Council on communications and marketing. We are seeking a skilled Communications Consultant to support Venture One, ATRC’s commercialization arm and venture builder, in strengthening its position as the UAE’s deep-tech commercialization engine.<br>This role will support external communications across earned media, owned channels, stakeholder engagement, and events, helping build credibility with industry partners, investors, clients, government stakeholders, media, and future talent.<br>Responsibilities include supporting media relations, spokesperson profiling, event communications, industry roundtables, Linked In content, website updates, case studies, partner stories, and other external-facing materials. The role requires close coordination with agencies, internal teams, portfolio companies, and senior leaders to keep deliverables on time, on-message, and of high quality.<br>The ideal candidate is a confident, skilled communicator and a capable project manager who can move work from planning to execution. They should be able to manage timelines, coordinate inputs, brief agencies, support content production, track deliverables, and navigate complex approval processes.<br>Excellent English communication, writing, and editing skills are essential. Arabic-language skills would be a strong advantage. The role requires good judgment, attention to detail, strong project management skills, and the ability to connect communications activity to organizational priorities.<br>1. Communication Planning and Support Conduct market research and analysis to identify audience priorities, industry trends, competitor activity, and communications opportunities. Support the development and delivery of communications plans for projects, campaigns, events, partnerships, and portfolio initiatives. Coordinate closely with internal stakeholders, agencies, and the events team to align messaging, timelines, deliverables, and approvals.<br>2. Content Development and Review<br>Create, edit, and review content across multiple platforms, including press releases, articles, website copy, Linked In content, social media posts, event materials, briefing notes, case studies, and marketing collateral. Work with internal teams and external agencies to develop content that aligns with our brand voice, key messages, audience priorities, and strategic narrative. Support the social media agency by providing clear briefs, reviewing content, coordinating inputs, and ensuring posts reflect the organization’s positioning, tone, and priorities. Help make complex technologies, partnerships, and venture-building activity clear, accurate, and compelling for external audiences.<br>3. Media and Public Relations<br>Monitor current events, industry trends, media narratives, and public sentiment to identify opportunities, risks, and angles. Support media coverage and brand visibility by helping develop story ideas, pitches, media materials, and spokesperson opportunities in collaboration with the agency. Support media monitoring, coverage tracking, and reporting. Prepare briefing materials, talking points, and background notes for media engagements, interviews, and events.<br>4. Events and Stakeholder Engagement<br>Support communications planning and delivery for events, roundtables, and speaking engagements. Coordinate with the events team to ensure messaging, invitations, agendas, speaker materials, and digital/printed content are aligned with stakeholder needs, of high quality, and delivered on time. Help identify content opportunities before, during, and after events, including social media coverage, key takeaways, and stakeholder updates. Support direct stakeholder outreach by helping prepare emails, event materials, and other engagement assets.<br>5. Internal Reporting and Briefing<br>Support regular internal reporting across media, social media, events, stakeholder engagement, and communications activity. Help prepare briefing documents, updates, and summaries for the leadership team. Track key deliverables, timelines, approvals, and outputs across workstreams. Capture campaign, event, and content performance to support planning and continuous improvement.<br>6. Other<br>Build and maintain strong working relationships across business functions, portfolio companies, agencies, and ecosystem stakeholders to understand priorities and support effective communications delivery. Participate in team-wide Marketing and Communications campaigns and group-wide initiatives as needed.<br>Preferred knowledge and experience:<br>Experience in a semi-government or complex enterprise environment, supporting communications campaigns, events, and stakeholder initiatives. Excellent English writing, editing, and verbal communication skills, with the ability to develop clear, engaging content across media, digital, and stakeholder channels. Arabic-language skills would be an advantage. Strong media relations skills, including press activity, media materials, story development, and coverage support. Ability to translate complex technical, commercial, and strategic topics for non-technical audiences. Experience coordinating with agencies, including briefing, reviewing deliverables, managing feedback, and tracking approvals. Experience supporting event communications, including messaging, speaker materials, invitations, promotional content, and briefing notes. Experience supporting social media, including content planning, copy review, agency coordination, and campaign execution. Strong interpersonal skills, with the ability to build relationships across internal teams, senior stakeholders, portfolio companies, agencies, and partners. Strong organizational and project management skills, with the ability to manage competing priorities, timelines, deliverables, and approvals. Good judgment, attention to detail, and confidence working in a fast-moving, multi-stakeholder environment.<br>Knowledge of industry trends, emerging technologies, and best practices in communications, marketing, and stakeholder engagement.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Are you an organised office administration professional with strong knowledge of UAE government processes and PRO services?</strong><br>Join our team as an Office Administrator &amp; PRO in Dubai and support the smooth running of daily office operations, employee documentation, visa and labour-related processes, and business administration activities. You will work closely with employees, management, government authorities, and external service providers to ensure accurate, timely, and compliant administrative support.</p><br>Advance Your Career in Office Administration and PRO Services<p>In this role, you will combine excellent organisational skills with practical knowledge of UAE immigration, labour, licensing, and government procedures. You will manage office administration tasks, maintain company and employee records, coordinate official documentation, and provide efficient support across the organisation.</p><br>Key Responsibilities – Office Administrator &amp; PRO<ul><li><p>Manage daily office administration activities, ensuring a professional, organised, and efficient working environment.</p><br></li><li><p>Handle PRO activities and coordinate with government departments, free zones, embassies, typing centres, and other relevant authorities in the UAE.</p><br></li><li><p>Process and follow up on employment visas, residence visas, work permits, labour cards, Emirates IDs, medical fitness appointments, and related documentation.</p><br></li><li><p>Support company licence renewals, establishment card renewals, immigration card updates, labour file requirements, and other corporate government transactions.</p><br></li><li><p>Prepare, submit, track, and collect official documents while ensuring all processes are completed accurately and within required deadlines.</p><br></li><li><p>Maintain up-to-date records of employee documents, visa status, passport details, insurance information, company licences, contracts, and renewal dates.</p><br></li><li><p>Monitor document and licence expiry dates and provide timely reminders to management and relevant stakeholders.</p><br></li><li><p>Coordinate employee onboarding and offboarding administration, including visa applications, cancellations, clearances, and final documentation.</p><br></li><li><p>Assist with the preparation of letters, forms, applications, contracts, reports, and other administrative documents.</p><br></li><li><p>Manage office supplies, facilities, maintenance requests, courier services, access cards, and relationships with external suppliers.</p><br></li><li><p>Receive visitors, answer telephone calls, manage correspondence, and support general reception and front-office requirements when needed.</p><br></li><li><p>Coordinate meetings, travel arrangements, accommodation, transportation, and other administrative requirements for employees and visitors.</p><br></li><li><p>Ensure company documentation and administrative processes comply with UAE laws, government requirements, and internal policies.</p><br></li><li><p>Work closely with HR, Finance, Operations, and management to resolve administrative issues and improve office processes.</p><br></li><li><p>Maintain confidentiality when handling employee information, company records, official documents, and sensitive business matters.</p><br></li><li><p>Prepare regular updates and reports on visa applications, government transactions, renewals, and outstanding administrative activities.</p><br></li></ul>Essential Skills, Experience &amp; Qualifications – Office Administrator &amp; PRO<ul><li><p>At least 2 years of experience in office administration, PRO services, government relations, or a similar role in the UAE.</p><br></li><li><p>Practical knowledge of UAE visa, immigration, labour, licensing, and government procedures.</p><br></li><li><p>Experience processing employment visas, residence visas, work permits, Emirates IDs, medical fitness applications, and visa cancellations.</p><br></li><li><p>Familiarity with UAE government portals, free zone procedures, typing centres, and relevant regulatory authorities.</p><br></li><li><p>Strong knowledge of office administration, document control, record keeping, and business support processes.</p><br></li><li><p>Excellent written and spoken English with strong communication and interpersonal skills.</p><br></li><li><p>Arabic language skills are advantageous.</p><br></li><li><p>Strong organisational skills with the ability to manage multiple tasks, prioritise responsibilities, and meet deadlines.</p><br></li><li><p>Professional, reliable, proactive, and detail-oriented approach to work.</p><br></li><li><p>Proficiency in Microsoft Office, including Microsoft Word, Excel, and Outlook.</p><br></li><li><p>Ability to maintain confidentiality and handle sensitive employee and company information appropriately.</p><br></li><li><p>Valid UAE driving licence is advantageous.</p><br></li><li><p>Willingness to travel locally to government offices, service centres, free zones, and other locations as required.</p><br></li></ul>What We Offer Our Office Administrators &amp; PROs<ul><li><p>Competitive compensation package based on experience and qualifications.</p><br></li><li><p>Opportunities to develop your career in office administration, HR support, and UAE PRO services.</p><br></li><li><p>Exposure to a wide range of corporate, government, immigration, and administrative processes.</p><br></li><li><p>Professional and supportive work environment with opportunities for learning and career progression.</p><br></li></ul>Work Conditions:<ul><li><p><strong>Position:</strong> Full-time</p><br></li><li><p><strong>Working Model:</strong> On-site</p><br></li><li><p><strong>Location:</strong> Dubai, United Arab Emirates</p><br></li><li><p><strong>Working Days:</strong> Monday to Friday</p><br></li><li><p><strong>Travel:</strong> Local travel to government offices and service centres may be required</p><br></li></ul><p>If you are an experienced Office Administrator or PRO professional with strong knowledge of UAE government procedures, excellent organisational skills, and a commitment to providing efficient administrative support, we would like to hear from you. <strong>Apply now</strong> to take the next step in your career in Dubai.</p><br> </div>